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“When you aren't bringing in direct revenue…you need to make that connection between what it is you do do and how you help enable the business to meet goals…and how HR functions link into that.”-Nancy TavaresHR and L&D are not typically revenue generators. AND they had huge value to organizations, as you and I both know well. Today's guest beautifully articulates the power of metrics and how to use them effectively to make decisions and build trust with stakeholders.My guest is Nancy Tavares. Nancy joined Paladin in September 2021. Paladin Security is a renowned security provider across Canada and Nancy is currently the Senior Director of People and Culture. Her role oversees all aspects of HR, which is vast and complex in Paladin's service-based business, and includes a specific emphasis on strategic talent acquisition and proactive labour relations management.Nancy's professional journey began in the fitness industry after graduating from the School of Toronto Dance Theater. From there Nancy developed and progressed into management and operational roles which led her to return to school as a mature student while continuing her professional career. She obtained a diploma in human resources and HR designations: CHRP and CHRLA lifelong learner, Nancy's commitment to growth and expertise motivates her to constantly pursue further education. She has earned both a psychology degree and a master's degree in human resources management from York University while working full-time. Nancy's interesting educational background has propelled her career, advancing her into leadership positions in various industries, including fitness, property management, asset management, print and security.In addition to her responsibilities at Paladin Security, Nancy is a continuing education instructor at George Brown College, in human resources management. She is a sought-after international speaker on HR-related topics, having presented at numerous conferences in the United States and Canada on subjects including: employee engagement, HR mAre you a Talent leader who is longing for a safe place to bounce ideas off of? In addition to my group programs I work privately with a select few clients as their Talent Management Thought Partner. I will help you, over the next 90 days, create the space, the intention and the strategy to implement an initiative that is CRITICAL to your team. Let's chat and see if there's a fit. Book me online at greenappleconsulting.ca/contact Stay Connected JOIN our free, value-added Community of Peers and Learning! Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks Share the Show Like what you've heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions: Launch Apple's Podcast app on your iPhone or iPad. Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art. On the podcast page, tap the Reviews tab. Tap Write a Review at the bottom of this page. Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting Facebook: https://www.facebook.com/greenappleconsulting.ca
In this episode of Security Heroes, host Lisa Falzone is joined by Tony York, Executive Vice President of Paladin Security, to discuss the importance of healthcare security. They explore Tony's only role in developing better security policies, the challenges of implementing effective security operations, and the need to recruit passionate individuals into the industry while highlighting the heroic efforts of security professionals.
We are incredibly proud to announce our first episode of 2023 and our big 20th episode of "The Difference Makers.” And guess what, we have a very special guest joining us in the celebration! None other than President of Paladin Security, Chad Kalyk. Chad shares his wealth of knowledge and expertise as a leading figure in the security industry. Get ready to be inspired by Chad's leadership and experience. Let's make this episode count! Episode topics: Chad Kalyk: a remarkable promotion-from-within example Drinking the Paladin “Kool-Aid” From mentee to mentor No secret sauce for success Using corporate values as a compass DEI as a requirement for frontline employers How to grow, engage, and celebrate employees even outside of Paladin Why Paladin's training is so far ahead of the industry standard Security trends that will impact the future of the industry How to be the employer of choice in a difficult staffing market Paladin as a recession-proof company Steering Paladin in the right direction as President
3 facts about Josh: Like many others, Josh originally joined security with the goal of getting into policing He discovered a world of opportunity and growth at Paladin and rose through the ranks His mentors were the ones who inspired him to explore a career in security In this episode, Josh talks about: Moving up the ranks of security Gaining an additional perspective on a security career The power of Paladin's training Core security skills that stick with you Security as an incredibly dynamic career Josh's advice: be willing to take a risk and gamble on yourself How to improve and expand the security industry championing Paladin's CARE culture
3 facts about Ian Henderson: Ian has promoted over 100 security professionals to leadership positions In his 23+ years of experience, he has held many roles ranging from Security Officer to Field Operations Manager He is involved in martial arts and looking to compete in Judo tournaments In this episode: The impact of mentorships in a security career Professionalizing the industry through security networks Inclusive leadership training & selecting the right people for leadership positions What it takes to be a leader Ian's advice for young security professionals The importance of embracing company and personal values to become a leader Having different experiences can make you a stronger leader
This month, we had an incredible chat with PalAmerican's (our American sister company) Vice President of Healthcare, Anjanette Hebert, where she talks about how we are professionalizing Healthcare Security. In this episode, Anjanette talks about: Growth opportunities in a healthcare security setting Adapting Paladin in the US to become PalAmerican A day in the life of the VP of Healthcare Finding your purpose in a security career How to be successful in a hospital environment How to stand out as a woman in security Anjanette's advice on how to join and grow in the security industry The “Cajundome City” mega-shelter example The importance of recognizing security professionals at all levels
This month, we had an amazing chat with Employee Care Coordinator Alycia Campbell, where she talks about how we are changing lives through security. In this episode, Alycia talks about: The importance of a family-like team environment Focusing on a people-first culture A promotion-from-within legacy A typical day in Aviation Security The impact of customer service in a security role Alycia's advice for people looking to join security Being a successful woman in a male-dominated industry The world of opportunities for women in the security industry Changing lives (including her own) through security
We had a great talk with an extraordinary Paladin Portfolio Resource Coordinator, Jad Boussi. Jad's biggest passion is to help people and give back to the community. He had no idea what security was all about until he joined Paladin Security. Initially, he wanted to become a Police Officer but decided to stay in the security industry because he realized he was in the best position to fulfill his passion for helping others. In this episode, Jad talks about: Taking fast-growth opportunities head-on in the security industry Mixing passion with professionalism The importance of “above and beyond” management support How good mentorship can take your career to the next level The power of working in a diverse team Security training as life training and becoming the best version of yourself Connecting with your team through experience How to get to where you want to be professionally
We had a great chat with Director of Operations Kevin Bissoondyal about the power of strong mentorship, culture, and diversity in the security industry. Like most of Paladin's leadership team, Kevin also started his career in security as a Security Officer. He talked about how his passion for the industry soared moving through the ranks and how he is helping the next generation of security professionals achieve their career goals. Ever since he was a little boy, Kevin wanted to be a Police Officer. He later found his knack in developing, mentoring, and finding the best suitable candidates for Law Enforcement, helping them achieve their dream in policing. In this episode, Kevin talks about: The world of opportunities within security Why good mentorship is key for professional growth How Paladin's Promotion-from-within philosophy and culture helped Kevin's development The “WOW” factor in helping others achieve their career goals in Law Enforcement The three pillars learned in Paladin's training The advantages of working with a diverse and inclusive team “Continuing a legacy of greatness” and cultural pride The importance of knowing your team as a security leader
This month, we had the honour to talk to Director James Blight about the evolution of the security industry. James is a 30-year security veteran who started as a part-time bike patrol guard at a very young age. He fell in love with the industry when he was in high school during an “unofficial” security gig. He is extremely passionate about mentoring the next generation of security professionals and leaving an impactful legacy for future leaders. In this episode, James talks about: How the industry has changed over the last 30 years and the new options for security professionals Where the security industry is headed, and the improvements to look forward to Why mentoring the next generation of security professionals is important How Paladin is playing a role in the evolution of security The key factors to succeed and lead in the security industry How to leave a positive legacy for the next generations of security leaders James is also a Voice Over Artist. He talks about the connection between his creative side and his security career
This time around, we had the privilege to talk to one of the most passionate women in security. Diana Drazek is a six-year Paladin veteran who has an exceptional drive for people, customer service and making a difference in her community through The Paladin Difference. She knew she wanted to protect the public since she was eight years old and she's also looking to pursue a career in law enforcement. She shared some of the most valuable experiences and lessons you can learn in a security career, transitioning into policing, and how to stand out in the security industry. In this episode, Diana talks about: Her first role as a Security Officer and her experiences while moving up within Paladin How Paladin's Promotion-From-Within philosophy has helped her pursue a career in Law Enforcement Getting the best out of Paladin's industry-leading training and mentors The positive outcomes of owning your mistakes Diana's advice for people looking to move up within the ranks in security and transition into policing Have a topic you'd like to hear on The Difference Makers? Email us at communciations@paladinsecurity.com.
We are thrilled to have Sean Marvel as this month's guest. Sean started his career in security as a part-time Security Officer with the goal of becoming a Police Officer. In this episode, Sean talks about: How his passion for Healthcare Security blossomed while on his first day on the job What is Emergency Management and how it relates to Security Why he chose to return to PalAmerican How he's working to make training for officers more relatable The changes he'd like to see made for Healthcare Officers dealing with traumatic incidents
Episode 10 is live now! We are thrilled to have Paladin Director Steve Eely as this month's guest. After a 32-year career, Steve led over 400 sworn and civilian members for the Vancouver Police Department's Operations Division. He was responsible for systemic improvements like mass-casualty training and significantly improving the equipment for members on the frontline. He also assumed goal command on the response to the COVID-19 pandemic In this episode, Steve talks about: Similarities and differences between the security industry and police industry The many ways a career in security can help candidates qualify for law enforcement How Paladin's industry-leading training is highly recognized in the law enforcement community Best practices to apply to different policing agencies and what to expect from the process Things you should know before joining a Police department. The evolution of Diversity, Equity, and Inclusion in policing and the importance of mental health in a law enforcement career.
WHAT CHALLENGES HAVE YOU OVERCOME IN YOUR CAREER? On this episode we are joined by Matthew Bergeron. Our discussion is focused on: Personal Development and Education Perseverance Career transitions Sponsors and Collaborators: 3D Network Technology, Genetec, Axis Communications, The Change Execution Group and 360 LIFE TRANSFORMATIONS, Canadian Security and Omnigo. Special Mentions: Keith Melo, Bob Kopinak, Kanan Kanapathipillai, Martin Green, Calvin Millar, Sergio Angelucci, IAHSS, Paladin Security, and MOAB. Congratulations to the winners of the inaugural Healthcare Security Cast Canadian Healthcare Security Professional of The Year, Dave Peterson and Josh Crewe, thank you to Dave Pym and Joe Hansen who brought these professionals to our attention. For more places to listen, to be a guest on the podcast, become a sponsor or follow our social media pages check out: https://linktr.ee/brinehamilton
Jawn Jang check in with Chris Currie of Paladin Security
More anti-vaccine rallies are taking place today, and Jas is not happy Jas Johal discusses a recent city council meeting in Dawson Creek and says he's had enough of the rallies. Anti-vaxxers arrested in Dawson Creek, town with lowest vaccination rate in BC What is going on in Dawson Creek? Guest - Dale Bumstead, Mayor of Dawson Creek Animal welfare groups alarmed that 1,000kg of garbage was found in Stanley Park Lesley Fox, Executive Director for The Fur-Bearers joins the show to discuss how the coyote situation in Stanley Park could have bee handled better Jann Arden speaks in support of the Stanley Park coyotes Canadian artist Jann Arden speaks against the cull of the Stanly Park Coyotes NFL returns in a world that's changed utterly Squire Barnes, Global BC Sports Director, helps tee up the new NFL season Why we don't need to entertain anti-vaxxers and their so-called concerns Is it time to tune out anti-vaxxers? Max Fawcett, Columnist for the National Observer thinks so Security companies prepare to enforce BC's vaccine passport Jawn Jang check in with Chris Currie of Paladin Security
Taking care of your mental health and well-being is so important in this day and age as we have a lot of stressors in our everyday life - from work - to family - and even money. That's why we are doing a two-part series on the subject to help encourage people to talk about it. Tom Taggart is this month's guest —and he knows a thing or two about the topic. He is an Operations Manager in Halifax for Paladin Security, and today, he gets raw and real, sharing his struggles with mental health. Over the years, he's found a way to manage it, and even has a few tips for others.
HOW DID YOU ADVANCE IN THE SECURITY INDUSTRY? WHAT DIRECTION DO YOU SEE THE INDUSTRY SHIFTING TOWARDS? On this episode we are joined by Charles Boshaw. Charles is a graduate of Fleming College and currently a Client Service Manager with Paladin Security. He shares his journey from a frontline security professionalto his current position. Other points of discussion include the importance of mentorship, communication and personal development. Sponsors and Collaborators: 3D Network Technology, Genetec, The Change Execution Group and 360 LIFE TRANSFORMATIONS, Canadian Security and Omnigo. Special Mentions: James Ramsey, Kevin Bissondyal, Dennis Jocko, Blair Davenport and Vistelar For more places to listen, to be a guest on the podcast, become a sponsor or follow our social media pages check out: https://linktr.ee/brinehamilton
In the first episode of The Difference Makers, a Paladin Security podcast, we take a look at common misconceptions people have of the security industry and what being a security officer or guard actually entails. Paladin Executive Vice President of Eastern Canada, Blair Davenport, joins us to provide his insight.
Max: Hello and welcome back to the Recruitment Hackers podcast. I'm your host Max Armbruster and today on the show, I'm pleased to welcome Diana Trasolini from Paladin Security, Vice President of People and culture at Paladin Security, which is a company that hires, well as the name suggests, hires in the security sector, and has over 16,000 people working mostly in Canada, is that right, Diana.Diana: Canada and the US.Max: Canada and US. So, welcome to the show.Diana: Thank you very much for having me, Max.Max: Pleasure. I'm excited to find out about how to hire security, and what are the specific challenges around that. But first, perhaps, tell us a little bit about Paladin Security, what do you do, and what kind of people do you hire.Diana: Yeah Paladin Security has been around for a while since 1976. I've been with the company for just over 10 years, so for a pretty long time and I would say that the company has been growing extensively since its inception, but also extensively over the last 10 years. So really fast growth for both organic growth and through acquisition. So since I've been with the company, it's been about eight times growth. And it's been fun to be a part of that. We do obviously specialize in physical security so security officers or security guards. We also have several other companies that fall under the Paladin name, so Paladin risk solutions which does investigations, emergency management and risk solutions, we have a parking company palette of parking. And then we also have a US company, PalAmerican security. So, again, all these services on the US side of things. So, yeah, kind of sums us up on what we do,Max: What is the bulk of your hiring? What kind of positions?Diana: The majority of our hiring is at the security officer level for sure.Max: And that service, I guess the private sector mainly. You were telling me before the interview about the work you're doing in the healthcare sector and hospitals. Is that a big, big industry for you, and what are the other industries you serve?Diana: Yeah we serve a variety of different industries, so healthcare is a big one. A lot of the hospitals, care facilities across Canada, we provide security services for. We also are in commercial, retail, business centers. We do mobile security so security officers in cars do mobile patrols. Yeah, pretty much anywhere that means security, we provide the services.Max: So, last year was good for business, business kept growing, as you said, eight times growth in the 10 plus years you've been there so from a few thousands to 16,000 people today. Congratulations on driving that enormous growth. Do you miss the old days, you know, just 2000 people? I mean 2000 is still too big where you can't really remember, you can't really remember everybody's name, but now 16,000 like, you probably don't even know everybody on your own floor.Diana: Yeah that's a great question. I mean it's been so exciting to be part of the team that's helped with the growth. Do I miss the old days, I would say in some ways, yes, in some ways, no. You're right it is, you do miss knowing almost all of the employees by name, but to be part of this big organization that still managed to keep a very like small company feel. It's been fun to be a part of that and to build the culture around how to be a big company that still maintains personal touch to everything that we do.Max: Yeah. I noticed the word 'culture' was in your job title. It's obviously something that after being in a company for 10 years, people will come to you to answer culture questions. But culture is a living thing, has you has your culture evolved recently or have been challenged with the events from last year?Diana: Yeah COVID definitely, it shifts things, but I think when you have a strong corporate culture, it helps that that foundation helps the company persevere through difficult times like COVID. So, yes, of course it's been tested and tried with having to shift people working from home and having security officers who are working in certain healthcare facilities during a time when there's a worldwide pandemic. I mean, it's tricky, and we have to be fluid and flexible and be able to shift within our culture to make sure that we continue to meet our employee needs and I think that's kind of been the key is to foundationally, you stick true to your culture, but you're also fluid and flexible enough to move with the times.Max: Yeah the shifts to accommodate the concerns you said some of the security guards did not want to work in the health care sector in your hospitals. I've heard that from other people that it was really difficult to hire in the healthcare sector during this time, due to all that's going on and the coverage, the crisis. But let's talk in a more general sense about those security guards, like, I think a lot of us have have watched, unfortunately, the mall cops movie where we imagine sort of a comfortable job where there's not that much happening, but you do get to wear either a gun or a taser. Is that the bulk of security is mostly just maintenance and kind of like making sure everything is okay and surveillance, or are there other similar like squat teams that are a little bit more action oriented?Diana: You know what this is a good topic to discuss you need to know. You talked on what really is the crux of what causes our recruitment challenges in security is the stereotypes. Max: Yes, I am great at those.Diana: Yeah, and you knw what everyone is, it's not just you, but the security industry has the worst stereotypes and that makes it so challenging in so many ways, but I can tell you, lots of like lots of companies I would say yeah sure like maybe stereotypes come around for a reason, and lots of companies maybe have those minimal standards. But I mean for Paladin, that's something that we as an organization are pushing so hard to set the bar higher and to do things differently, so that we can rip those stereotypes so that we can show the true value of security. And it's really does start at like the onboarding and hiring level but all the way through our organization, I mean, we pretty much have no sites for our work. Well first of all in Canada we don't carry a weapon, so no guns and tasers unfortunately. But also, our security officers are often embedded in our clients programs, so we're not just maintaining status quo, and walking, we're often embedded in their health and safety, embedded in their concierge and customer service. We provide such a tailored approach to the services that we offer. And then on the security officer side we provide such extensive training for everyone coming in and then ongoing training to ensure that we don't just have bodies, the mall cop stereotype. That's just not not really how it is for us. Max: But I guess, I apologize for the stereotype, somewhat, didn't want to say there was anything wrong with kind of having a surveillance, more passive approach to security. Because, obviously, it's one of those things where you're there, you have security for when things get bad, but 99% of the time, things don't get bad, right. And so, I would imagine that it is a career where it's not going to be filled with day to day excitement, and that you also need to hire for a personality type that can adjust to an environment where 99% of the time, you have to stay alert, but also you know, it's not an action movie. Diana: Yeah.Max: So, do you look for people who are not too action oriented, I guess. And would that be a hiring risk if somebody who would apply for a security guard position. And I know you said there's no weapons but I was gonna say everything especially trigger happy. Diana: Yeah, I mean, to be honest, as a company we tend to steer away from contracts that are 99% nothing jobs. Of course, we have some of those in across the country, we're going to have some of those contracts, but like I said if our security officers are more embedded in the actual work that our client does, it's very infrequent that they're static and have nothing to do. When it comes to hiring, are we looking for someone specific who could do that static work, because we have such a vast contract base at a variety of different sites. Really, if we say post a job for security officer and one person is, really action oriented, Go Go Go, and one person is a little more passive and, has a different skill set, we could easily hire both of them and stick them, it's a matter of at that point, figuring out where is that person, and we do this through, we have a very extensive hiring process. Where is that person going to be best suited for success, because if you put this what you call the trigger happy person or just someone who is more action oriented at a very quiet site, they're going to be miserable. And alternatively if you put a more passive person at a very high action site, they're also going to be unhappy and that's just going to cause turnover. So I think it's more about hiring the right person at, not necessarily a skill level, we can hire that or we can train that, but hiring a person who has the values, and is a cultural addition to our team and then figuring out where they fit. Max: Okay great. Well can you tell us a little bit more about exactly how you would interview somebody for for one of these positions?, some some interview tips. If I have never interviewed, I've never hired anybody for my own firm and security, so I'm really coming from a place of ignorance. I would imagine it'd be, you have a few questions around different scenarios how you would respond to that and understanding how they would maybe create some protocols around certain situations, to see how they think around that, and maybe you mentioned a little bit about values. So identifying what the kind of world they want to be part of. Am I on the right track?Diana: Yeah, we have a little bit of of all of it. So we obviously, well there's a fine balance between, especially in an entry level position in having a short enough interview that keeps the person engaged, but a long enough, interview that you're getting all the information you need and also allowing that candidate to get to know the company a bit. So, for interview question specifically we have a few questions to get to know the candidate. So a big part of it is going to be experience they don't necessarily need security experience to work for us. But what experience do they have, do they have gaps in their employment?, have they been terminated from previous positions? So all of their employment history questions, any red flags, kind of digging in a little bit there. And then you're going to want to go into like behavioral questions, so you know tell me about a time when, how did you react in this situation. And then, of course, we'll do a couple of scenario questions, so give them a specific situation that really might come up in the everyday work that they do, and then see how they react or how they would react in a situation like that.Max: Can you give us an example. I mean, I know you're interviewing 1000s of people every month, I don't want to give up your secrets to trade secrets, but.Diana: Let me see if I can think of a quick scenario on the spot that we might ask. Okay, I'll think of something really simple and basic. So, say you're a security officer and you're on patrol at one of your sites so you're doing an exterior perimeter patrol of the site, and you find a wallet on the ground, and you're, you open it up then there's an ID in there and there's a whole bunch of money in there. What do you do? so something simple like that where you can kind of dig in and figure out does this. First of all, is this person like well, I don't know it's going to the 'lost and found'? Well, in most situations in our sites security handles lost and found, or is it like, take the money and run. You know what exactly would they do. Can they problem solve, or are they going to call the manager and ask them what to do. There's so many different ways that a person can go in so many different ways that you can kind of probe and find out this person's ability to problem solve a little bit about their morals. So it can be as simple as that, where you can dive into things a little bit. Max: I love that question because it puts me in a great mood. Like, when's the last time I found a wallet full of money. It just kind of like puts you in a good mood and I want to continue the interview, kind of, what else you got for me. Incidentally, I have left my wallet in a food court. And I came back for it and an hour later, it was still there, but that was when I lived in Singapore, which is the safest place in the world. But I think like half half of the country is undercover cops, so it helps. That's great. You talked about hiring for more junior roles and younger staff. That's typically the space where more automation happens, as people become more senior, they expect to have a more personal approach, high touch approach, but in for young and college or high school graduates, they would expect. First of all they are a little bit more technology friendly and they go through a few more hoops to before the interview, typically. What kind of automation were you able to do on the recruitment front to help you with either sourcing or pre screening?Diana: Yeah that's a great question. I think a big part of cutting down on time comes around recruitment metrics, It's a big one. So making sure we're optimizing the time and the money that we use by tracking metrics on everything that we do with regards to recruitment. So track the source of hire, to optimize the spend, to track conversion rates so we can eliminate unnecessary steps in the process, create multipliers, so maybe it's a referral bonus or something where one candidate becomes three or four candidates. But yeah, those metrics are key figuring that out so that we can optimize that approach. So any sort of software, whether it's a recruitment software or in HCM, that's tracking every step of the candidate process, metrics is going to be a key one. Through COVID obviously switching to video interviews. That's obviously going to be big and I think we're gonna see that more and more, even pre recorded videos, we're going to see that more in the interview process where candidates are pre recording answers to questions and submitting those.Max: You said background checks are, I mean they're obviously very important in your industry. Is that something that is typically outsourced to a third party?Diana: Yes, so well, yes and no. All of our like criminal record checks and those kind of checks have to be done. We have to do those internally, but reference checks, and those types of things it's done a little bit differently depending on the province that we're in. Some of them are done third party and some of them are done by our HR teams directly, so a little bit of both, but we definitely see obviously more efficiencies with outsourcing that.Max: Yeah. I was thinking about the fact that you're doing those video interviews and asynchronous video screening. I believe some companies have moved to the place where they can authenticate someone through video, and their documentation as well. An automated and semi automated manner. So, gradually I guess this is where it's going. Though unfortunately, there hasn't been sort of a crypto passport that would tell all employers, this person has been verified, and that could be used throughout. There's only the LinkedIn profile, but I don't think there's any security equivalent to a LinkedIn profile, right? Diana: No. Max: No. I'm sure people are trying to build that over the years, you must have heard of few pictures.Diana: Yeah. I don't think so. Max: So it' not something that we like to think about in our own time but usually but there's terrible hiring mistakes we've made in the past. It is an opportunity for the audience to learn from each other's mistakes. Can you take us back to a hiring mistake that you've made in the past. And what lesson there is to learn about that hiring mistake?Diana: Yeah that's a great question. I would say that that any hiring mistakes that have happened, obviously there's been a few. In my time in HR, it usually comes down to the battle between being under a tight timeline and rushing the process. So you know you hire someone on and you skip a step or you rush a step or you don't follow the standard process and you end up with someone who is a bit of a bad egg. And then you go back and you look at your process and you're like, okay, I can see exactly why this happened. And you get the organizational time crunch where this position needs to be filled now and that's the priority and you budge on your HR best practice or in your standards that you've put in place to make sure that you're hiring the best people. So yeah I think that's kind of what I learned is, at the end of the day if it means the position is open longer than I want it to be or then someone else wants it to be, the most important thing is kind of sticking to the process to make sure that all of our ducks in a row when it comes to hiring person because a turnover is more costly than leaving a position open a little bit longer.Max: And there's a conflict, inherent to your position, because you went into HR because you trust people, you love people, you love psychology, but you have to be that process person who is going to drag things out sometimes.Diana: Yeah totally. It's a constant battle between as HR being a part of the business so needing to understand the strategic objectives and day to day operational needs, but also meeting to understand how the people approached things and sometimes they don't go hand in hand, that the processes don't necessarily match the organizational needs so it's figuring out how do we work with the organization to make sure that we're safe and sound and everything that we do, but the needs are also being met. It's a challenge.Max: Yeah. And then the particular challenge you also alluded to when you talked about making sure people have good morals good values that they align with Paladin security. That must be difficult to extract in the interview process. Is that a standard thing? Is that just part of the interview guideline? Or how do you validate for values?Diana: Yeah, I mean, there's several ways, like I mentioned, you can kind of embed questions that will give insight into a person's values, you can embed those questions into the interview so like I said, asking someone about a wallet. I mean, not very many people even if their values say I'm going to steal the money, not very many people are going to see that in an interview so that's a little bit tricky.Max: It's not stealing if it's on the floor. I guess you can tell what I was gonna say if you asked me the interview question. Diana: Yeah, you are definitely not hired. You can ask a person directly, what are your values, what do you stand for. But also I think in a lot of the questions that are embedded in like, you asked them, if you're going to be late for work, what you do or what is your process?, and you can kind of see, are they someone who kind of takes accountability. Are they someone who's like, well, I've never been late for work in my entire life or are they someone who's like, well, I feel terrible I'd call my manager right away.Max: Panicking.Diana: Yeah you can kind of sense a person's values based on the way they respond and the way they react. But also I guess if you ask them directly. What are your values, what do you stand for, you can get a sense of get a sense of who they are.Max: I can tell you in HR, the tendency for people who have attendance issues is to really over communicate on their medical condition. Diana: Oh boy!Max: TMI.I've been a recipient of many medical reports, but.And probably have some good stories to go with that. I don't know, I try to forget. But you've given me and our listeners a lot of great tips on the use of situational questions to get to the psychology and the morals of someone, obviously critical for the security industry but I think applicable across many other industries. And so thank you very much, Diana, for sharing. And what's a good way for people to get in touch with you, or find out more about Paladin?DIANA: Yeah I mean to get in touch with me, I would say LinkedIn is probably the best way you can find me on there. Paladins obviously on LinkedIn as well or the website paladinsecurity.com. You can find out everything there.Max: Fantastic. Thanks Diana. Diana: Thanks for having me. Appreciate it.Max: That was Diana Trasolini from Paladin insecurity group. Two good lessons for me from today's discussion one, the important role in HR and talent acquisition to force everyone to follow the steps, every step of the recruitment journey to avoid making hiring mistakes. Because when you skip steps that you start making mistakes and the second one, if you want to get to the values of your candidates, instead of asking them what are your values?Ask them. How would you react to a certain situation, but then in a situation and ask them how they would handle it and you'll get a lot more value out of it. Hope you enjoyed it. If you'd like more of the same, please subscribe and please share with your friends.
This week on The Healthcare Security Cast we are celebrating our Healthcare Heroes for IAHSS Healthcare Security and Safety Week. Canada's Recognition Expert, Sarah McVanel shares her recognition tip of the day and Chris Littlefield of Beyond Thank You, shares his tip of the day to create a culture of appreciation. On today's show we're joined by Paul Allena, Chris Murray, Joe Magana, Bryan Bailey, Karminder Ghai and Derek Bailey Thanks you to our sponsors: 3D Network Technology, Genetec, The Change Execution Group and 360 LIFE TRANSFORMATIONS Special Mentions: Andy McCarthy, IAHSS Organizations Represented: Capital Health, GardaWorld, Norton Healthcare, Sturdy Memorial Hospital, William Osler Health System, Paladin Security
This week, How all vehicles are on the road to being hackable, Misinformation on the internet regarding the Corona virus? No way!, Jersey police are barred from using Clearview, CDC report on the Coronavirus, and Coveware reports said that ransomware payments increased over 100% in Q4 of 2019! In the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about how Leaked Documents Expose the Secretive Market for Your Web Browsing Data! Show Notes: https://wiki.securityweekly.com/SWNEpisode7 Visit https://www.securityweekly.com/swn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, How all vehicles are on the road to being hackable, Misinformation on the internet regarding the Corona virus? No way!, Jersey police are barred from using Clearview, CDC report on the Coronavirus, and Coveware reports said that ransomware payments increased over 100% in Q4 of 2019! In the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about how Leaked Documents Expose the Secretive Market for Your Web Browsing Data! Show Notes: https://wiki.securityweekly.com/SWNEpisode7 Visit https://www.securityweekly.com/swn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, how all vehicles are on the road to being hackable, Misinformation on the internet? No way!, Jersey police are barred from using Clearview, CDC report on the Coronavirus, and Coveware reports said that ransomware payments increased over 100% in Q4 of 2019! In the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about Leaked Documents Expose the Secretive Market for Your Web Browsing Data! Visit https://www.securityweekly.com/swn for all the latest episodes! Show Notes: https://wiki.securityweekly.com/SWNEpisode7
This week, Clearview app lets strangers find your information through Facial Recognition, Travelex begins reboot as VPN bug persists, ADP users hit by Phishing Scam, Exposed Telnet ports lead to over 500,000 IoT devices credentials stolen, and over 1000 local governments reported they were hit by ransomware in 2019! In the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about how the FBI is to inform election officials about hacking attempts! Show Notes: https://wiki.securityweekly.com/SWNEpisode5 Visit https://www.securityweekly.com/swn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, Clearview app lets strangers find your information through Facial Recognition, Travelex begins reboot as VPN bug persists, ADP users hit by Phishing Scam, Exposed Telnet ports lead to over 500,000 IoT devices credentials stolen, and over 1000 local governments reported they were hit by ransomware in 2019! In the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about how the FBI is to inform election officials about hacking attempts! Show Notes: https://wiki.securityweekly.com/SWNEpisode5 Visit https://www.securityweekly.com/swn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, Clearview app lets strangers find your information through Facial Recognition, Travelex begins reboot as VPN bug persists, ADP users hit by Phishing Scam, Exposed Telnet ports lead to over 500,000 IoT devices credentials stolen, and over 1000 local governments reported they were hit by ransomware in 2019! In the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about how the FBI is to inform election officials about hacking attempts! Visit https://www.securityweekly.com/swn for all the latest episodes! Show Notes: https://wiki.securityweekly.com/SWNEpisode5
This week, Tesla goes Pwn2Own again this year, GRU "hacks" a Ukranian gas company at the heart of scandals in DC, Microsoft has officially ended support for Windows 7 and Server 2008, and a nasty bug in Firefox, Citrix exploits are being well...exploited, and the return of Emotet! In the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about The State of 5G Security! Show Notes: https://wiki.securityweekly.com/SWNEpisode3 Visit https://www.securityweekly.com/swn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, Tesla goes Pwn2Own again this year, GRU "hacks" a Ukranian gas company at the heart of scandals in DC, Microsoft has officially ended support for Windows 7 and Server 2008, and a nasty bug in Firefox, Citrix exploits are being well...exploited, and the return of Emotet! In the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about The State of 5G Security! Show Notes: https://wiki.securityweekly.com/SWNEpisode3 Visit https://www.securityweekly.com/swn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
Happy New Year and welcome to the first episode ever of Security Weekly News! It's another year of malware, exploits, and fun here on the Security Weekly Network, with your host, Doug White! Ransomware, TikTok, and in the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about Iranian Cyber Threats: Practical Advice for Security Professionals! Show Notes: https://wiki.securityweekly.com/SWNEpisode1 Visit https://www.securityweekly.com/swn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
Happy New Year and welcome to the first episode ever of Security Weekly News! It's another year of malware, exploits, and fun here on the Security Weekly Network, with your host, Doug White! Ransomware, TikTok, and in the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about Iranian Cyber Threats: Practical Advice for Security Professionals! Show Notes: https://wiki.securityweekly.com/SWNEpisode1 Visit https://www.securityweekly.com/swn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
Happy New Year and welcome to the first episode ever of Security Weekly News. It's another year of malware, exploits, and fun here on the Security Weekly Network. Ransomware, TikTok, World War III, & in the Expert Commentary, we welcome Jason Wood of Paladin Security, to talk about Iranian Cyber Threats: Practical Advice for Security Professionals! Visit https://www.securityweekly.com/swn for all the latest episodes! Show Notes: https://wiki.securityweekly.com/SWNEpisode1
This week, PoC exploit code for Apache Solr RCE flaw is available online, Some Fortinet products used hardcoded keys and weak encryption for communications, Critical Flaws in VNC Threaten Industrial Environments, Twitter allows users to use 2FA without a phone number, and Smash-and-grab car thieves use Bluetooth to target cars containing tech gadgets! In the expert commentary, we welcome back Jason Wood from Paladin Security, to discuss an Iranian hacking crew that is targeting industrial control systems! Visit http://hacknaked.tv to get all the latest episodes! Show Notes: https://wiki.securityweekly.com/HNNEpisode243
This week, PoC exploit code for Apache Solr RCE flaw is available online, Some Fortinet products used hardcoded keys and weak encryption for communications, Critical Flaws in VNC Threaten Industrial Environments, Twitter allows users to use 2FA without a phone number, and Smash-and-grab car thieves use Bluetooth to target cars containing tech gadgets! In the expert commentary, we welcome back Jason Wood from Paladin Security, to discuss an Iranian hacking crew that is targeting Industrial Control Systems! Show Notes: https://wiki.securityweekly.com/HNNEpisode243 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, PoC exploit code for Apache Solr RCE flaw is available online, Some Fortinet products used hardcoded keys and weak encryption for communications, Critical Flaws in VNC Threaten Industrial Environments, Twitter allows users to use 2FA without a phone number, and Smash-and-grab car thieves use Bluetooth to target cars containing tech gadgets! In the expert commentary, we welcome back Jason Wood from Paladin Security, to discuss an Iranian hacking crew that is targeting Industrial Control Systems! Show Notes: https://wiki.securityweekly.com/HNNEpisode243 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, a botnet that's targeting 1.5 million RDP servers worldwide, VLC Player gets patched for two highly severe bugs, thousands of images stolen from US border hack, Troy Hunt looks to sell I Been Pwnd, and a near-ubiquitous critical Microsoft RCE bugs affect all versions of Windows! In the expert commentary, we welcome back Jason Wood from Paladin Security to talk about how the Evolution of Extortion Emails continues! All that and more, on this episode of Hack Naked News! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode222 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, a botnet that's targeting 1.5 million RDP servers worldwide, VLC Player gets patched for two highly severe bugs, thousands of images stolen from US border hack, Troy Hunt looks to sell I Been Pwnd, and a near-ubiquitous critical Microsoft RCE bugs affect all versions of Windows! In the expert commentary, we welcome back Jason Wood from Paladin Security to talk about how the Evolution of Extortion Emails continues! All that and more, on this episode of Hack Naked News! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode222 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, a botnet that's targeting 1.5 million RDP servers worldwide, VLC Player gets patched for two highly severe bugs, thousands of images stolen from US border hack, Troy Hunt looks to sell I Been Pwnd, and a near-ubiquitous critical Microsoft RCE bugs affect all versions of Windows! In the expert commentary, we welcome back Jason Wood from Paladin Security to talk about how the Evolution of Extortion Emails continues! All that and more, on this episode of Hack Naked News! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode222 Visit http://hacknaked.tv to get all the latest episodes!
This week, Microsoft brings hardware-based isolation to Chrome & Firefox, the U.S. border's license plate scanning technology hacked, crooks leverage WordPress and Joomla sites for malicious redirects, the Chinese military wants to replace Windows OS in fear of U.S. hacking, and how Google-protected mobile browsers were open to phishing for over a year! In the expert commentary, we welcome back Jason Wood from Paladin Security to talk about how almost one million are still vulnerable to the BlueKeep Vulnerability! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode220 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, Microsoft brings hardware-based isolation to Chrome & Firefox, the US border's license plate scanning technology hacked, Crooks leverage WordPress and Joomla sites for malicious redirects, the Chinese military wants to replace Windows OS in fear of US hacking, and how Google-protected mobile browsers were open to phishing for over a year! In the expert commentary, we welcome back Jason Wood from Paladin Security to talk about how almost 1 million are still vulnerable to the BlueKeep Vulnerability! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode220 Visit http://hacknaked.tv to get all the latest episodes!
This week, Microsoft brings hardware-based isolation to Chrome & Firefox, the U.S. border's license plate scanning technology hacked, crooks leverage WordPress and Joomla sites for malicious redirects, the Chinese military wants to replace Windows OS in fear of U.S. hacking, and how Google-protected mobile browsers were open to phishing for over a year! In the expert commentary, we welcome back Jason Wood from Paladin Security to talk about how almost one million are still vulnerable to the BlueKeep Vulnerability! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode220 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, software flaw exposed most dell computers to remote hacking, Israel neutralizes cyber attack by blowing up a building with hackers, an expert that found hundreds of vulnerable Jenkins plugins, a bug in Mirai code allows crashing C2 servers, and how researchers discovered a highly stealthy Microsoft Exchange Backdoor! In the expert commentary, the return of Jason Wood from Paladin Security, joins us to talk about how Japan is developing a computer virus to fight cyber attacks! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode217 Visit http://hacknaked.tv to get all the latest episodes!
This week, software flaw exposed most dell computers to remote hacking, Israel neutralizes cyber attack by blowing up a building with hackers, an expert that found hundreds of vulnerable Jenkins plugins, a bug in Mirai code allows crashing C2 servers, and how researchers discovered a highly stealthy Microsoft Exchange Backdoor! In the expert commentary, the return of Jason Wood from Paladin Security, joins us to talk about how Japan is developing a computer virus to fight cyber attacks! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode217 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, software flaw exposed most dell computers to remote hacking, Israel neutralizes cyber attack by blowing up a building with hackers, an expert that found hundreds of vulnerable Jenkins plugins, a bug in Mirai code allows crashing C2 servers, and how researchers discovered a highly stealthy Microsoft Exchange Backdoor! In the expert commentary, the return of Jason Wood from Paladin Security, joins us to talk about how Japan is developing a computer virus to fight cyber attacks! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode217 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, how a politicians' kids accessed his laptop through facial recognition, critical flaws in WordPress and Qualcomm chips, how 2 million IoT security cameras and baby monitors are vulnerable to takeover, and how a new Emotet variant uses connected devices as proxy C2 servers! In the expert commentary, the return of Jason Wood from Paladin Security, joins us to talk about how Microsoft is telling IT admins to nix 'obsolete' password reset practices! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode216 Visit http://hacknaked.tv to get all the latest episodes!
This week, how a politicians' kids accessed his laptop through facial recognition, critical flaws in WordPress and Qualcomm chips, how 2 million IoT security cameras and baby monitors are vulnerable to takeover, and how a new Emotet variant uses connected devices as proxy C2 servers! In the expert commentary, the return of Jason Wood from Paladin Security, joins us to talk about how Microsoft is telling IT admins to nix 'obsolete' password reset practices! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode216 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, how a politicians' kids accessed his laptop through facial recognition, critical flaws in WordPress and Qualcomm chips, how 2 million IoT security cameras and baby monitors are vulnerable to takeover, and how a new Emotet variant uses connected devices as proxy C2 servers! In the expert commentary, the return of Jason Wood from Paladin Security, joins us to talk about how Microsoft is telling IT admins to nix 'obsolete' password reset practices! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode216 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
This week, a Severe RCE vulnerability affected popular StackStorm Automation software, Crowdfense is willing to pay $3 Million for iOS and Android Zero-Days, Equifax neglected cyber security prior to breach, Google launches new Cloud Security services, and an unprotected MongoDB instance exposes 800 million emails! Jason Wood from Paladin Security joins us for expert commentary on how a researcher claims an Iranian APT is behind a 6TB Data Heist at Citrix! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode210 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly
Severe RCE vulnerability affected popular StackStorm Automation software, Crowdfense is willing to pay $3 Million for iOS and Android Zero-Days, Equifax neglected cyber security prior to breach, Google launches new Cloud Security services, and an unprotected MongoDB instance exposes 800 million emails! Jason Wood from Paladin Security joins us for expert commentary on how a researcher claims an Iranian APT is behind a 6TB Data Heist at Citrix! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode210 Visit http://hacknaked.tv to get all the latest episodes!
This week, a Severe RCE vulnerability affected popular StackStorm Automation software, Crowdfense is willing to pay $3 Million for iOS and Android Zero-Days, Equifax neglected cyber security prior to breach, Google launches new Cloud Security services, and an unprotected MongoDB instance exposes 800 million emails! Jason Wood from Paladin Security joins us for expert commentary on how a researcher claims an Iranian APT is behind a 6TB Data Heist at Citrix! Full Show Notes: https://wiki.securityweekly.com/HNNEpisode210 Visit https://www.securityweekly.com/hnn for all the latest episodes! Follow us on Twitter: https://www.twitter.com/securityweekly Like us on Facebook: https://www.facebook.com/secweekly