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3 episodes with operations division
2 episodes with operations division
2 episodes with operations division
2 episodes with operations division
2 episodes with operations division
2 episodes with operations division
2 episodes with operations division
Josh Graham is a second-generation career firefighter with over a decade of experience in a large, fast-growing urban fire department in the Greater Toronto Area. In addition to his firefighting career, he has more than ten years of paramedic experience, having worked in both urban and rural settings. Josh spent two years in the Training Division as the Technical Rescue lead, where he developed programs across multiple disciplines to support his department's transition toward mandated certification. His programs focus on NFPA standards while ensuring crews are equipped with the necessary skills, training, and experience to operate effectively. He has also played a key role as a Lead Instructor in several Recruit Academies. In late 2023, Josh returned to the Operations Division and is currently assigned to a station housing both an Engine and a Technical Rescue apparatus. He continues to contribute to the Training Division as an Acting Training Officer and serves as a Lead Instructor for Rope and Water Rescue, Engine Operations, Search and Rescue, and Firefighter Survival. A firm believer in the historic culture of the fire service, Josh values camaraderie, craftsmanship, and the traditions that define the profession. While modern shifts emphasize safety culture and individualism, he believes that the strength of the fire service lies in its shared commitment to training, continual skill development, and the mentorship of future generations. His passion for the job is fueled by the enthusiastic passing of knowledge, experience, and tradition. Outside of work, Josh enjoys spending time with his wife and two children, as well as hunting, fishing, camping, mountain biking, and practicing Brazilian Jiu-Jitsu. Josh curates a firefighting-focused Instagram page dedicated to sharing relevant training content and fire service culture. His goal is to showcase the confidence and effectiveness of aggressive firefighting, often misunderstood as reckless or dangerous—while highlighting its critical value in saving lives and property. @dumpdawg_jr Sponsorship: @southwest_fire_academy Editing: @bradshea Marketing: @m.pletz Administration: @haileyfirefit Partnership: @firefighternationhq
For review:1. IDF Probe on 7 Oct Hamas Attack. Israeli reporters were presented with the investigations conducted by the Southern Command, Operations Division, Israeli Air Force, and Israeli Navy. 2. US & Russian Diplomats Meet in Istanbul. A U.S. Embassy official in Ankara confirmed that the Istanbul talks focused on the issues affecting the operation of respective diplomatic missions.3. South Korea's National Intelligence Service (NIS) said that North Korea appears to have sent additional troops to Russia, after its soldiers deployed on the Russian-Ukraine fronts suffered heavy casualties.4. Poland & Slovakia Collaborate on Defense Materiel. Poland and Slovakia have signed a letter of intent to jointly produce ammunition and cooperate on the procurement of armored vehicles, tank, and air defense weapons.5. Senate Confirmation Hearings for Top Pentagon Positions.- John Phelan (President Trump's Nominee for the Secretary of the Navy) testified today before the Senate Armed Services Committee. Mr. Phelan told lawmakers he'd be focused on correcting the course of problematic shipbuilding programs as well as replenishing dwindling munitions stockpiles.- Stephen Feinberg (President Trump's Nominee for Deputy Defense Secretary) listed shipbuilding, aircraft development, nuclear modernization, cyber defense, hypersonics, counterspace capabilities and counter-drone platforms as key technology “shortages” needed to beat China, which he called the biggest and most challenging threat the United States.
On this episode of the Arkansas Wildlife podcast, your host, Trey Reid, sits down with Arkansas Game and Fish Commission Chief of the Operations Division, Mike Cantrell, and Assistant Chief, Reid Phifer, to talk about the major roll that operations has within AGFC, some of the big projects that are currently going on, and how the operations division operates works to help the agencies goals.
WELCOME! To our Fifth season! We couldn't be here with out our supporters and listeners as we grow the podcast this year significantly! On our official season premier, we have Bill Keegan-whose life is indelibly marked by 9/11, as he is currently battling stage four cancer while continuing to further his nonprofit's critical mission to provide hope for individuals, families, and communities around the world. Fueled by his experiences as one of just five decision makers at the World Trade Center site, Bill Keegan founded HEART 9/11 to build resiliency and provide hope for individuals, families and communities affected by natural and man-made disasters in the U.S. and beyond. In addition to providing disaster relief for nearly 20 years, after noticing the effects of stress on himself and other first responders, Bill created HEART 9/11's SMART Program in collaboration with research scientists, doctors, and emergency responders to help manage job-related stress. Additionally, Bill oversees HEART 9/11's Responder 2 Responder Assistance program, in which the organization's volunteers retrofit homes to increase accessibility for emergency responders injured in the line of duty. #Trend with Us!
What is Llanito? What does it mean to you? Tonight sees the start of a brand-new series called "Llanito: Exploring the Landscape". We invited co-producer Davina Barbara to the studio to tell why she feels it was important to make this documentary.The Fire and Rescue Service has begun selective industrial action after the Government stopped negotiations on a collective agreement. In response to GBC questions, the Government says it's written to the union with the aim of defusing the situation and bringing all parties to the table for continued discussion. Our News Editor Christine Vasquez spoke to Unite the Union as well as the Government. And, the Royal Marines will celebrate their Freedom of the City this Friday. It is a ceremonial honour, recognizing their distinguished service and historic ties to the city. It speaks to the respect shared between the military and the Rock's community. But it's also a big policing operation. We spoke to Warrant Officer Brian “Taff” Morris from British Forces Gibraltar and Police Superintendent Paul Chipolina, Head of the Operations Division. Hosted on Acast. See acast.com/privacy for more information.
The DOD Civilian Harm Mitigation and Response Action Plan (CHMR-AP) represents a significant step forward for global efforts to reduce civilian harm. The plan recognizes that reducing civilian harm is not just a moral imperative but a strategic priority. It lays out concrete steps that the Department of Defense can take to mitigate civilian harm caused by its operations. Larry Lewis, Marla Keenan, and Sabrina Verleysen join John Stimpson in this episode. They discuss the CHMR-AP and the decades of work on civilian harm mitigation that made it possible. Biographies Dr. Larry Lewis is a Principal Research Scientist in CNA's Operations Division. Dr. Lewis spearheaded the first data-based approach to protecting civilians in conflict by analyzing military operational data in conjunction with open-source data. He has worked extensively with militaries—including the U.S., NATO allies, and key U.S. partners—to help reduce civilian harm in their operations and strengthen their institutional capacity to mitigate such harm. Marla Keenan is a Principal Advisor to CNA and an expert in human security, the protection of civilians, civilian harm mitigation and response, and civil-military relations in armed conflict. She has conducted high-level advocacy with international and regional organizations, including the United Nations, African Union, and NATO. She formerly led all international programs for the Center for Civilians in Conflict (CIVIC), working directly with civilians caught in conflict and militaries to support improved protection outcomes. Sabrina Verleysen is a Senior Specialist in Strategic Development and brings expertise in government relations and Indonesian civilian-military relations. She supports the CHM portfolio as an analyst, builds partnerships, and convenes interagency stakeholders to improve information sharing and collaboration on CHMR. Further Reading DOD: Civilian Harm Mitigation and Response Action Plan CNA: Civilian Harm Mitigation
On the latest episode of Protecting America, Derek Maltz, Former Director of the Special Operations Division at the Drug Enforcement Administration, joins Rita Cosby to discuss the dangerous migrant gangs, drugs and violence impacting major US cities due to President Biden's open border policies, which pose an increasingly major security threat to our homeland. Learn more about your ad choices. Visit megaphone.fm/adchoices
Stevens Roundtable: Rachel Easley Discusses Hazmat Hauling: Unlock a $100 to $150 Bonus and Boost Your Earnings! highlights the increasing demand for hazmat load transportation and discusses incentives for drivers to add hazmat endorsements to their licenses. She also walks through the process of obtaining these endorsements, emphasizing support from Stevens to drivers navigating this addition. Furthermore, the conversation touches on important administrative updates, such as the integration of digital permit access and payroll statement improvements within the Workday platform, demonstrating Stevens Transport's commitment to embracing technology for driver convenience. Key Takeaways: Stevens Transport has seen an uptick in hazmat loads and urges drivers to get their hazmat endorsement with a $100 bonus incentive if completed by March 31 along with an additional $150 per hazmat load hauled. The permits link on the Platform Science app has been a game-changer, allowing drivers to digitally access required permits, although physical IFTA stickers are still needed until February's end. Drivers are reminded of the importance of keeping their CDL and Workday information updated, especially in the context of address changes or state transfers of a CDL. The Workday platform has resolved initial payroll statement issues and will also house the W-2s come tax season, streamlining the administrative process remarkably. For DOT physicals, drivers need to be proactive, monitoring their medical card expiration and coordinating with their driver managers to schedule physicals in advance, potentially at approved over-the-road clinics within the Exam VIP network Rachel Easley LinkedIn: https://www.linkedin.com/in/rachel-easley-49012912/ Paragon Leasing Focuses on Career Development for Technicians In this conversation with Nick Forte, Joseph Hinkle discusses his role as Senior Director of Maintenance at Paragon Leasing and provides insight into the challenges and rewards of managing the workflow in maintenance shops. With a focus on Paragon Leasing and the dedication required in a leadership position, this episode offers listeners a unique glimpse into the often-overlooked yet crucial component of the trucking industry: effective maintenance operations. Joseph delves into how he supports technicians with training, parts sourcing, and mentoring, emphasizing the importance of growth and development in the workplace. The discussion revolves around the significance of creating a career path for technicians that not only helps them progress but also ensures quality service for drivers. The newly implemented tech scale is a focal point, promising to foster technician growth and boost overall clinic efficiency. Key Takeaways: Joseph Hinkle's background is deeply rooted in both the mechanical and trucking industries, which equips him with a unique perspective for his role in maintenance management. Hands-on mentoring and fostering technician growth are core philosophies Hinkle practices to ensure his team is well-equipped for the challenges in the maintenance field. The new tech scale initiative at Paragon Leasing aims to provide clear career growth pathways for technicians, ensuring staff retention and service quality. Technician recruitment, training, and development are pivotal to creating a robust maintenance team capable of delivering top-notch services to drivers. Joseph and Nick are committed to further improving the Paragon Leasing experience in 2024, focusing on technician career development and driver uptime. Nick Forte LinkedIn: https://www.linkedin.com/in/nick-forte-408132b/ Joseph Hinkle LinkedIn: https://www.linkedin.com/in/joseph-hinkle-0913a5152/ Safety Tip of the Week from Stevens Safety Supervisor, Terrence D. Burgess Trucker Tim reminds our drivers the difference between the terms “inattentive driving” and “distracted driving” and how they are often used interchangeably, but they aren't the same. Driver Spotlight: Damon Mills From boat captain to truck driver, Damon Mills shares his journey of transitioning to the trucking industry while reflecting on the challenges and joys of a career change. Find out why Mills chose Stevens Transport and how the support of his team is making the transition even easier. See the video here: https://www.youtube.com/watch?v=EcHh9X-TiFs Tip of the Steven's Cap: Congratulations to these great employees in our Operations Division! Laurin Smith has been promoted to Senior Director of Driver management Tim Stefaniak Promoted to Director of Operations Lynnsey Rhine promoted to Senior Manager Coca-Cola and Armada Alyson Garofolo promoted to Manager - Customer Service and Special Projects Trucking Song - Toby Keith - Trick Drivin' Man YouTube: https://www.youtube.com/watch?v=AHIGnhobXu4 Apple Music; https://music.apple.com/au/album/drivin-my-life-away/1442505463?i=1442505566 Spotify: https://open.spotify.com/track/0SKfaJ4gAX0AFThSO1L8Jq?si=6f00f1e3fdc0402b Pilot/Flying J Rewards App: https://pilotflyingj.com/rewards For questions on whether you meet our driver qualifications, please call our Recruiting Department at 1-800-333-8595 or visit: www.stevenstransport.com/drivers/ Become a Driver for Stevens TransportFor questions on whether you meet our driver qualifications, please call our Recruiting Department at 1-800-333-8595 or visit: www.stevenstransport.com/drivers/ Stevens Transport 9757 Military Parkway, Dallas, TX 75227 http://www.stevenstransport.com/ http://www.becomeadriver.com/ Driver Recruiting: 1-800-333-8595. Apply Here: https://intelliapp2.driverapponline.com Paragon Leasing Technician Careers: https://www.stevenstransport.com/careers/fleet-maintenance-jobs/ Stevens Transport on Facebook: https://www.facebook.com/StevensTransport
In this episode of "Talk'n the Beat," Officers Larry Reynolds and Kevin Coates sit down with Captain Pappas, providing listeners with an exclusive glimpse behind the scenes of the Sterling Heights Police Department's Operations Division. Here we delve into the multitude of programs entrusted to this division, which serves as the cornerstone of community safety.The conversation navigates through the introduction of the cutting-edge Directed Patrol unit, an initiative primed to redefine proactive policing in Sterling Heights. In addition, the episode thoughtfully addresses the crucial topic of mental health among officers, casting a compassionate light on the challenges they encounter and the significant strides being taken to offer comprehensive support.
During his 31-year military career, Waldo served in Kosovo and Iraq and worked at NORAD and USNORTHCOM- he also flew with the Royal Canadian Air Force air demonstration team the Snowbirds. Do you need to spend more time discussing the "what ifs" of your plan? How can you find ways to continue to serve after an illustrious military career? What can civilian leaders learn from the military? And vice versa? Waldo, Cam, and Otis dive into all this and much more on this awesome episode!More About Waldo:My name is Rob “Waldo” Martin, and most recently, I was the Vice President / Chief of Staff of the Boettcher Foundation, providing strategic thought partnership to the President & CEO and the Board of Trustees. I also managed the Foundation's day-to-day operations and maintained oversight of finance, programs, and communications. Before transitioning to the private sector, I gained global leadership experience in operations, team development, policy advising, and strategy formulation during a 31-year military career. My last assignment was at NORAD and USNORTHCOM, where I served as a strategic advisor to the Commander and as Chief of Staff, Operations Division. In the latter role, I directed multiple interagency teams, coordinating aerospace security operations for the Vancouver 2010 Olympics and counter-terrorism cooperation initiatives with multiple international defense partners. A former fighter pilot, I participated in Operation Allied Force (Kosovo) and Operation Iraqi Freedom. I also commanded an international flying training squadron in a public-private partnership with Bombardier Aerospace and CAE Inc. After retiring from the Royal Canadian Air Force, I served as a senior program manager at a Fortune 50 aerospace company, leading a cross-functional team in the marketing and development of the Advance Concept Ejection Seat 5, securing over $600M in business. Originally from Canada, I moved to Colorado in 2014 and became a U.S. citizen in 2019. I hold a Bachelor of Mechanical Engineering degree from Carleton University and am pursuing a Master of Science in Organizational Leadership at The Johns Hopkins University (graduating May 2024). Outside work, I am passionate about hockey, fly fishing, and organic gardening. My wife and I reside in Colorado Springs with her son and our two German shepherds. I firmly believe in the importance of leadership and guest lecture on the topic at several higher education institutions.LinkedIn: https://www.linkedin.com/in/robertmartin719/Chapters0:04 - Intro4:08 - Lessons from Flying8:15 - What If15:24 - Individual Talents 24:29 - Service After the Military29:34 - Seasons of Life35:41 - What Civilian Leaders Lack41:49 - Academic Lessons for Military Leaders49:00 - Close
Jim Taylor talks with Tom Heinold, Chief of the Operations Division for the U.S. Army Corps of Engineers, Rock Island District. Rita Frazer visits with Illinois Director of Agriculture Jerry Costello and we wrap up with Paige Van Dyke, the reigning Illinois County Fair Queen.
Josh Vadell is a husband and father of three girls. He is a 10- year veteran of the Atlantic City Police Department where he served in the Operations Division. On September 3, 2016, while on duty, Josh was shot in the head and critically injured while he and his partner interrupted an armed robbery inprogress. Since his near fatal incident, Josh has persevered through extensive physical and emotional therapy and numerous surgeries for injuries sustained during the shooting.However, this is not where his story of resilience and survival begins. Josh shares riveting stories of personal trauma he endured as an adolescent and into early adulthood. Sharing his experience has become an integral part of his recovery. His journey has demonstrated the power of love, gratitude, forgiveness, resilience, and the warrior spirit as key components to surviving trauma and the personal growth that can result from such events.Josh and his wife Laura started a non-profit foundation called "The Josh Vadell Foundation". The foundation provides monetary and emotional support to families of officers critically injured in the line of duty as well as community members who have experienced significant trauma.Find JoshFacebookhttps://www.facebook.com/joshvadellfoundationFind The Suffering PodcastThe Suffering Podcast InstagramKevin Donaldson InstagramMike Failace InstagramBuzzsproutApple PodcastGoogle PodcastSpotifyAmazon MusicListen NotesFacebookTikTokYouTubeThe Suffering Podcast FamilyDented Development ProjectToyota of HackensackThe Grande SaloonCafeinaBella Dama CigarsHackensack Brewing Company - Peace, Love, Beer3 Acres Resort Style LivingSupport the showThe Suffering Podcast Instagram Kevin Donaldson Instagram TikTok YouTube
This week Beyond the Rig welcomes Wayne Mohan! In this episode our discussion centred around: His journey thus far in the energy industry Key lessons learned on his journey i.e How he got into process safety, the importance of listening, treating each mistake as a lesson Advice for young professionals looking to specialised in process safety Tips for worklife balance referencing Stephen Covey principles - The 7 Habits of Highly Effective People Wayne's bio Wayne started his oil refinery career at the Petroleum Company of Trinidad and Tobago in 1990 and spent approximately fifteen (15) years in various positions in Operations. He later worked for fourteen (14) years in the following positions; Refinery Business Analyst, Performance Improvement Specialist and subsequently Head, Process Safety. He also performed Process Safety consultancy for Saudi Aramco and Total in Saudi Arabia. Wayne also lectured at the University of Trinidad and Tobago and the University of the West Indies, where he taught Refinery Operation, Engineering and Process Safety courses. He was also a Commissioner (Director) for the Water Company of Trinidad, where he was responsible for implementing various operations, safety, and process safety initiatives in the Operations Division. Wayne is presently the Manager for Process Safety at Heritage Petroleum Company Limited, where he was responsible for implementing process safety throughout the various business units within the organisation Wayne has a Master's in Advanced Safety Engineering Management from The University of Alabama, a Master's in Business Administration from the University of South Wales, and a Bachelor's in Applied Petroleum Engineering from the Southern Alberta Institute of Technology. Wayne is a Member of the Institution of Chemical Engineers (IChemE) – and is Trinidad and Tobago's first Chartered Process Safety Engineer with the Professional Process Safety Engineer accreditation from the University of the Institution of Chemical Engineers. He is also a Registered Engineer with the Board of Engineering of Trinidad and Tobago.
The Cognitive Crucible is a forum that presents different perspectives and emerging thought leadership related to the information environment. The opinions expressed by guests are their own, and do not necessarily reflect the views of or endorsement by the Information Professionals Association. During this episode, Colonel Koichiro Takagi discusses his recent article: The Future of China's Cognitive Warfare and East Asia security. He notes that China's concept of cognitive warfare and intelligentized warfare have merged in recent years. Koichiro is currently a fellow at the Hudson Institute. Note: There is a transcript available on the IPA website here. Research Question: Koichiro believes that interested students should develop innovative operational concepts which employ cutting edge technologies which are currently being developed. What is important is not the superiority of the technology itself, but the superiority of the operational concept. Resources: Hudson Institute THE FUTURE OF CHINA'S COGNITIVE WARFARE: LESSONS FROM THE WAR IN UKRAINE by Col Koichiro Takagi New Tech, New Concepts: China's Plans for AI and Cognitive Warfare - War on the Rocks by Col Koichiro Takagi Unrestricted Warfare: China's Master Plan to Destroy America by Qiao Liang and Wang Xiangsui Link to full show notes, transcript, and resources https://information-professionals.org/episode/cognitive-crucible-episode-121 Guest Bio: Koichiro Takagi is a Colonel in the Japan Ground Self-Defense Force. He is also a visiting fellow of the Hudson Institute. He is a former Deputy Chief, Defense Operation Section, 1st Operations Division, J-3, Joint Staff Japan, and has designed joint operation plans and orders in the severe security environment of East Asia. About: The Information Professionals Association (IPA) is a non-profit organization dedicated to exploring the role of information activities, such as influence and cognitive security, within the national security sector and helping to bridge the divide between operations and research. Its goal is to increase interdisciplinary collaboration between scholars and practitioners and policymakers with an interest in this domain. For more information, please contact us at communications@information-professionals.org. Or, connect directly with The Cognitive Crucible podcast host, John Bicknell, on LinkedIn. Disclosure: As an Amazon Associate, 1) IPA earns from qualifying purchases, 2) IPA gets commissions for purchases made through links in this post.
Episode 3 – The Invisible Blue LineEpisode 3 of Potholes & Politics examines a vital state and local partnership, “the invisible blue line”, in which state law enforcement support the operations of local police departments. Examining the cooperation between state law enforcement and local officials to safely host “Maine Day” in Orono highlights when and how this partnership works and why it is needed and available not only in times of crisis. The episode features officials from the Town of Orono, Orono Police Department and Maine State Police. Stick around at the end for the municipal good news story, fall agricultural fairs, and a convention announcement. Episode Breakdown00.05 – Welcome from Nick Kimball, MMA Underwriting Technician01.10 – Introduction to the Invisible Blue Line08.15 – Interview with: Sophie Wilson, Town Manager of Orono Dan Merrill, Chief of Orono Police Department Scott Gosselin, Major, Support Services, Maine State Police Darren Foster, Sargent of Maine State Police Bill Ross, Major, Operations Division, Maine State Police John Cote, Colonel of Maine State Police44.10 – Host Wrap up to Invisible Blue Line47.15 – MMA Convention Announcement48:40 – Municipal Good News: Agricultural Fairs
Monday's show features a visit with Brad Houzenga, who serves as the Deputy Chief, Operations Division for the Rock Island District of the U.S. Army Corp of Engineers. He talks river conditions and provides an update on summer projects. We also talk with Eric Mittenthal, President of the National Hot Dog & Sausage Council and finish the show previewing a new market week with Comstock Investments Joe Camp.
Rod Brown is a serial entrepreneur who has co-founded three companies, over the past decade, that were all bootstrapped and all grew from zero to 7 figures. The software company OnceLogix, landed on the Inc. 5000 list in 2016, 2017, 2018, 2019, 2020 and The Forbes Small Giants list in 2017. Born in the small coastal city of Wilmington, N.C., Brown worked in the financial services industry. Upon graduating with a B.A. in Information Systems from Winston-Salem State University, he began working at Wachovia Bank, which is now a part of the Wells Fargo Company. He began at Wachovia, working in the bank's Operations Division, in which he led several Cash Management Services groups. He left Wachovia as a Vice President in its Wealth Management Division, as a Financial Advisor to co-found his own company. Brown co-founded the software company OnceLogix, LLC in 2005 with Trinity Manning and Ty McLaughlin. As a result, they developed Sharenote.com (www.sharenote.com), a fast-growing, web based tool used by behavioral healthcare companies in the Southeast. What started out as a tool to help Behavioral Healthcare Clinicians manage notes about their patients is becoming a sought-after Practice Management tool for behavioral healthcare firms. After seeing the success of ShareNote.com, Brown and his partners are aiming to expand the business to help offer a more streamlined management system for a host of business professions and their respective industries. Brown has recently ventured into the logistics and transportation business by Greenwood Logistic Solutions, LLC. This company has plans to disrupt transportation and logistics, while building this driver centric brand. Brown travels the country training and coaching in the areas of entrepreneurship and Leadership. He most recently co-founded ‘The Small Business Cookout', a company dedicated to the advancement of minority and women owned businesses through education, skills development, cross pollination, relationship development. He enjoys learning, his family, golf, and cycling. LINKS:https://www.instagram.com/rodericklbrown/ https://twitter.com/rodericklbrown
CONTINUING CONVERSATIONS 027 - Jim and Michael dissect the Star Trek Adventures Operations Division Supplemental Rulebook. Learn about some goodies you may have passed up. Take your security and engineering characters to the next level by using the tools and additional options in this rulebook. https://linktr.ee/studiotembo
On the latest episode of Protecting America, Derek Maltz, Former Director of the DEA's Special Operations Division and Former Chief of the New York Drug Enforcement Task Force, joins Rita Cosby to discuss how dangerous our now open Southern border with Mexico is with massive amounts of illegal immigrants, drugs, terrorists and cartels flowing into our country every day. Learn more about your ad choices. Visit megaphone.fm/adchoices
LA County Sheriff Alex Villanueva along with several in-studio guests talk about the Special Operations Division and Special Enforcement Bureau. Today's in-studio guests include Lt Susanne Burakowski, Chief Jack Ewell and Captain Thomas Giandomenico. And as per usual, Villanueva takes calls.
LA County Sheriff Alex Villanueva along with several in-studio guests talk about the Special Operations Division and Special Enforcement Bureau. Today's in-studio guests include Lt Susanne Burakowski, Chief Jack Ewell and Captain Thomas Giandomenico. And as per usual, Villanueva takes calls
Episode 10 is live now! We are thrilled to have Paladin Director Steve Eely as this month's guest. After a 32-year career, Steve led over 400 sworn and civilian members for the Vancouver Police Department's Operations Division. He was responsible for systemic improvements like mass-casualty training and significantly improving the equipment for members on the frontline. He also assumed goal command on the response to the COVID-19 pandemic In this episode, Steve talks about: Similarities and differences between the security industry and police industry The many ways a career in security can help candidates qualify for law enforcement How Paladin's industry-leading training is highly recognized in the law enforcement community Best practices to apply to different policing agencies and what to expect from the process Things you should know before joining a Police department. The evolution of Diversity, Equity, and Inclusion in policing and the importance of mental health in a law enforcement career.
At this point in the pandemic, most American consumers have faced some supply issues – be it waiting for a part for your car, or not being able to get the perfect present during the holiday season.This episode's guest explains why we are plagued with supply chain issues – and how we as a society can fix them.G. 'Ravi' Ravishankar is a faculty member at the Strategy, Entrepreneurship, and Operations Division at the Leeds School of Business. He is an expert on supply chain issues, lean transformation, product innovation strategies, and technology transfer from national laboratories.We talked to him about how the pandemic upended our supply chain – and the cracks in the system that were there all along.EPISODE QUOTES:On the changing nature of who is an “essential worker”[00:06:48] If the circumstances change enough, who becomes essential is going to change. If you have a war, soldiers are essential; if you have a famine, food production is essential. So everybody is essential at different points in time, and we need to look at the entire labor pool in that manner.On where products are made[00:07:50] We don't make stuff in this country. We mostly import anything that is made. And that is a fundamental problem when all of a sudden, where something comes from is disrupted. It doesn't matter what that item is. If you don't make something, then you need to ensure that the supply from wherever it is coming from is rock solid.On implementing lessons from recent pandemic problems[00:26:17] The supply chain problems have got tentacles that go in a thousand different ways. We are just facing the ripple. We've tossed a rock in the pond, and all of a sudden, this ripple is playing out, and it's making us rethink. My fear is that you let things alone for too long, that ripple will die out, and it'll be back to business as usual until something else happens. And I guarantee something else will happen. It's just a matter of time.SHOW LINKS:Guest's Profile:Profile at Leeds School of BusinessRavi Ravishankar on LinkedInMore About This Guest:Shortages and Empty Shelves: How the Supply Chain Became So Fractured
This episode features Murrey Loflin, Nick Brunacini, Josh Blum, Jeff King and John Vance. Murrey E. Loflin began his fire service career with the Beckley Fire Department in Beckley West Virginia on June 1, 1979. He was hired by the Virginia Beach Fire Department in February 16, 1983 as a fire fighter/EMT. He was assigned as the fire department safety officer as of January 1, 1986. Effective July 16, 1988, he was promoted to the rank of Captain continuing to serve as health and safety officer, safety officer, and infection control officer for the fire department. Murrey was transferred to Operations Division and assigned as a company officer effective October 1, 1997. Murrey was promoted to battalion chief effective June 1, 2001, serving as an operational battalion chief. He retired from the Virginia Beach Fire Department effective August 1, 2006. As of September 1, 2006, Murrey was hired by West Virginia University Extension Services located in Morgantown, West Virginia. He served as the Director of Fire Service Extension and the Director of the State Fire Academy in Jackson's Mill, West Virginia. Murrey resigned effective December 15, 2010 to accept a position with the NIOSH Fire Fighter Fatality Investigation and Prevention Program located in Morgantown, WV. He serves as an investigator for line-of-duty deaths and significant injury incidents. Murrey has served as Chairman and Past Chairman of the National Fire Protection Association (NFPA) Fire Service Section Executive Board. Murrey is Secretary of the NFPA Fire Service Occupational Safety Technical Committee and a principal member of the Fundamentals of Fire Control Within a Structure Utilizing Fire Dynamics Technical Committee. He has also served as a member of the NFPA Incident Management Functional Position Professional Qualifications Technical Committee. Murrey is an adjunct faculty member and a course developer for the National Fire Academy in Emmitsburg, MD. Mr. Loflin is the co-author of the book entitled Emergency Incident Risk Management. He is also contributing author for NFPA Fire Department Occupational Health and Safety Standards Handbook, Managing Fire and Rescue Services (International City/County Management Association) and the 2008 NFPA Fire Protection Handbook. Murrey has a Master of Science in Occupational Health and Safety, B.A., and A.A.S. from Marshall University in Huntington, West Virginia. Contact Jeff King at jeffery@bshifter.comContact Josh Blum at josh@bshifter.com We are also joined by Nick Brunacini. Contact Nick at nick@bshifter.comHosted and produced by John VanceProduction Assistant is Katie Brunacini
https://christinacorpus.com/ (Christina Corpus), candidate for San Mateo County Sheriff 2022. Christina is the first female candidate to run for Sheriff in San Mateo County. Christina is currently the Chief of Police services for the City of Millbrae. If elected in June, 2022, she will be the first Latina Sheriff in the state of California. Christina Corpus is the daughter of immigrants from Nicaragua and Mexico. She was born and raised in the Bay Area, where she has lived her entire life. Growing up, her mother instilled in her a strong work ethic, and she has been working since she was sixteen years old. As she entered adulthood, she was drawn to public service. She began her career with San Mateo County as a caseworker with the San Mateo County District Attorney's Office in 1995. Serving the public was a rewarding experience and Christina quickly realized that law enforcement was how she wished to grow as a professional and inspire young women that looked like her. She applied to the San Mateo County Sheriff's Office and was hired as a Correctional Officer in 2002. She was quickly promoted to Deputy Sheriff and worked primarily in the North Fair Oaks area, a predominantly Latino community. There, Christina met her husband, John, who is also a law enforcement officer for the San Mateo County Sheriff's Office. Over her decades-long career at the Sheriff's Office, Christina has served in the Corrections Division, Professional Standards, and the Operations Division. Most of her career has been heavily involved with community policing, first as a Deputy, and then as the Director of the Sheriff's Office Community Alliance to Revitalize our Neighborhood. After she was promoted to Sergeant, she returned to Community Policing as a supervisor. As she advanced in her career, Christina realized she wanted to deepen her understanding of law enforcement with more education. This drive led Christina to enroll in Union Institute and University, where she completed a bachelor's degree in Law Enforcement Leadership. After being promoted to Sergeant and serving as Community Policing Supervisor, Christina was promoted to Lieutenant and oversaw the entire Community Policing Bureau. She later became the Commander of Bayside Patrol and managed the Community Policing Unit, the School Resource Unit, Field Training Unit, K-9 Unit, Motor Unit, and the Sheriff's Activities League program. When she was promoted to Captain, she continued to oversee the Bayside Patrol Bureau. Recently, she became Chief of Police Services for the City of Millbrae. Christina has always taken pride in being a problem solver. Throughout her career, she has championed several innovative programs to re-imagine modern law enforcement in San Mateo County: Women in Law Enforcement Boot Camp and Symposium to mentor and train women seeking a career in law enforcement BOLO-Wrap, a restraint device to humanely immobilize combative or resistive individuals. Project Guardian, in which law enforcement officers receive special training and a system of advisory alerts to inform them on when they are contacting a person on the autistic spectrum, and how to safely diffuse the situation I'mpossible running program, which uses running as a conduit to self-respect, self-love, and, through education, dedication and hard work, the self-esteem based belief that anything is possible Officer Survey program, which allows community members to provide feedback on the service they receive from our Sheriff's deputies Aside from her work with the Sheriff's Office, Christina also serves as a board member for Lifemoves, Casa Circulo Cultural, and the Sheriff's Activities League. She completed a Masters of Science Degree in Law Enforcement and Public Safety Leadership from the University of San Diego and received her degree in August 2021. When she's not working, studying or sitting on a board, Christina enjoys spending time with her...
Christina Corpus, candidate for San Mateo County Sheriff 2022. Christina is the first female candidate to run for Sheriff in San Mateo County. Christina is currently the Chief of Police services for the City of Millbrae.If elected in June, 2022, she will be the first Latina Sheriff in the state of California. Christina Corpus is the daughter of immigrants from Nicaragua and Mexico. She was born and raised in the Bay Area, where she has lived her entire life. Growing up, her mother instilled in her a strong work ethic, and she has been working since she was sixteen years old. As she entered adulthood, she was drawn to public service. She began her career with San Mateo County as a caseworker with the San Mateo County District Attorney's Office in 1995. Serving the public was a rewarding experience and Christina quickly realized that law enforcement was how she wished to grow as a professional and inspire young women that looked like her. She applied to the San Mateo County Sheriff's Office and was hired as a Correctional Officer in 2002. She was quickly promoted to Deputy Sheriff and worked primarily in the North Fair Oaks area, a predominantly Latino community. There, Christina met her husband, John, who is also a law enforcement officer for the San Mateo County Sheriff's Office. Over her decades-long career at the Sheriff's Office, Christina has served in the Corrections Division, Professional Standards, and the Operations Division. Most of her career has been heavily involved with community policing, first as a Deputy, and then as the Director of the Sheriff's Office Community Alliance to Revitalize our Neighborhood. After she was promoted to Sergeant, she returned to Community Policing as a supervisor. As she advanced in her career, Christina realized she wanted to deepen her understanding of law enforcement with more education. This drive led Christina to enroll in Union Institute and University, where she completed a bachelor's degree in Law Enforcement Leadership. After being promoted to Sergeant and serving as Community Policing Supervisor, Christina was promoted to Lieutenant and oversaw the entire Community Policing Bureau. She later became the Commander of Bayside Patrol and managed the Community Policing Unit, the School Resource Unit, Field Training Unit, K-9 Unit, Motor Unit, and the Sheriff's Activities League program. When she was promoted to Captain, she continued to oversee the Bayside Patrol Bureau. Recently, she became Chief of Police Services for the City of Millbrae.Christina has always taken pride in being a problem solver. Throughout her career, she has championed several innovative programs to re-imagine modern law enforcement in San Mateo County:Women in Law Enforcement Boot Camp and Symposium to mentor and train women seeking a career in law enforcementBOLO-Wrap, a restraint device to humanely immobilize combative or resistive individuals.Project Guardian, in which law enforcement officers receive special training and a system of advisory alerts to inform them on when they are contacting a person on the autistic spectrum, and how to safely diffuse the situationI'mpossible running program, which uses running as a conduit to self-respect, self-love, and, through education, dedication and hard work, the self-esteem based belief that anything is possibleOfficer Survey program, which allows community members to provide feedback on the service they receive from our Sheriff's deputiesAside from her work with the Sheriff's Office, Christina also serves as a board member for Lifemoves, Casa Circulo Cultural, and the Sheriff's Activities League. She completed a Masters of Science Degree in Law Enforcement and Public Safety Leadership from the University of San Diego and received her degree in August 2021. When she's not working, studying or sitting on a board, Christina enjoys spending time with her husband, John, and their two children, 12-year-old Gianna and 10-year-old Jacob.If you are in San Mateo county, CA, please consider voting for Christina in June, 2022.The A World of Difference Podcast is brought to you in partnership with Missio Alliance.Stay In Touch: Connect on Facebook and Instagram with thoughts, questions, and feedback. Rate, review and share this podcast with anyone that would love to listen. On Clubhouse @loriadbr. Find Us Online: @aworldof.difference on Instagram and A World of Difference on Facebook on Twitter at @loriadbr https://linktr.ee/aworldofdifference or loriadamsbrown.comInterested in one-on-one or group coaching on how to live a life that makes a difference? Check out: https://www.loriadamsbrown.com/coachingIf you are facing some big decisions, here is advice that helps.Mentioned in this episode:Do you want to go deeper?Join us in Difference Makers, a community where we watch and discuss exclusive content that truly makes a difference. Give us $5 a month (the price of a latte), and join in on the conversation with our host Lori and others who want to make a difference. We'd love to have you join us!PatreonJoin Difference MakersJoin us in our membership community for exclusive content for only $5/month at https://www.patreon.com/aworldofdifference. We go deeper with each guest, and it makes such a difference.PatreonThis podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacyPodtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Christina Corpus, candidate for San Mateo County Sheriff 2022. Christina is the first female candidate to run for Sheriff in San Mateo County. Christina is currently the Chief of Police services for the City of Millbrae.If elected in June, 2022, she will be the first Latina Sheriff in the state of California. Christina Corpus is the daughter of immigrants from Nicaragua and Mexico. She was born and raised in the Bay Area, where she has lived her entire life. Growing up, her mother instilled in her a strong work ethic, and she has been working since she was sixteen years old. As she entered adulthood, she was drawn to public service. She began her career with San Mateo County as a caseworker with the San Mateo County District Attorney's Office in 1995. Serving the public was a rewarding experience and Christina quickly realized that law enforcement was how she wished to grow as a professional and inspire young women that looked like her. She applied to the San Mateo County Sheriff's Office and was hired as a Correctional Officer in 2002. She was quickly promoted to Deputy Sheriff and worked primarily in the North Fair Oaks area, a predominantly Latino community. There, Christina met her husband, John, who is also a law enforcement officer for the San Mateo County Sheriff's Office. Over her decades-long career at the Sheriff's Office, Christina has served in the Corrections Division, Professional Standards, and the Operations Division. Most of her career has been heavily involved with community policing, first as a Deputy, and then as the Director of the Sheriff's Office Community Alliance to Revitalize our Neighborhood. After she was promoted to Sergeant, she returned to Community Policing as a supervisor. As she advanced in her career, Christina realized she wanted to deepen her understanding of law enforcement with more education. This drive led Christina to enroll in Union Institute and University, where she completed a bachelor's degree in Law Enforcement Leadership. After being promoted to Sergeant and serving as Community Policing Supervisor, Christina was promoted to Lieutenant and oversaw the entire Community Policing Bureau. She later became the Commander of Bayside Patrol and managed the Community Policing Unit, the School Resource Unit, Field Training Unit, K-9 Unit, Motor Unit, and the Sheriff's Activities League program. When she was promoted to Captain, she continued to oversee the Bayside Patrol Bureau. Recently, she became Chief of Police Services for the City of Millbrae.Christina has always taken pride in being a problem solver. Throughout her career, she has championed several innovative programs to re-imagine modern law enforcement in San Mateo County:Women in Law Enforcement Boot Camp and Symposium to mentor and train women seeking a career in law enforcementBOLO-Wrap, a restraint device to humanely immobilize combative or resistive individuals.Project Guardian, in which law enforcement officers receive special training and a system of advisory alerts to inform them on when they are contacting a person on the autistic spectrum, and how to safely diffuse the situationI'mpossible running program, which uses running as a conduit to self-respect, self-love, and, through education, dedication and hard work, the self-esteem based belief that anything is possibleOfficer Survey program, which allows community members to provide feedback on the service they receive from our Sheriff's deputiesAside from her work with the Sheriff's Office, Christina also serves as a board member for Lifemoves, Casa Circulo Cultural, and the Sheriff's Activities League. She completed a Masters of Science Degree in Law Enforcement and Public Safety Leadership from the University of San Diego and received her degree in August 2021. When she's not working, studying or sitting on a board, Christina enjoys spending time with her husband, John, and their two children, 12-year-old Gianna and 10-year-old Jacob.If you are in San Mateo county, CA, please consider voting for Christina in June, 2022.The A World of Difference Podcast is brought to you in partnership with Missio Alliance.Stay In Touch: Connect on Facebook and Instagram with thoughts, questions, and feedback. Rate, review and share this podcast with anyone that would love to listen. On Clubhouse @loriadbr. Find Us Online: @aworldof.difference on Instagram and A World of Difference on Facebook on Twitter at @loriadbr https://linktr.ee/aworldofdifference or loriadamsbrown.comInterested in one-on-one or group coaching on how to live a life that makes a difference? Check out: https://www.loriadamsbrown.com/coachingIf you are facing some big decisions, here is advice that helps.Mentioned in this episode:Do you want to go deeper?Join us in Difference Makers, a community where we watch and discuss exclusive content that truly makes a difference. Give us $5 a month (the price of a latte), and join in on the conversation with our host Lori and others who want to make a difference. We'd love to have you join us!PatreonJoin Difference MakersJoin us in our membership community for exclusive content for only $5/month at https://www.patreon.com/aworldofdifference. We go deeper with each guest, and it makes such a difference.PatreonThis podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacyPodtrac - https://analytics.podtrac.com/privacy-policy-gdrp
https://christinacorpus.com/ (Christina Corpus), candidate for San Mateo County Sheriff 2022. Christina is the first female candidate to run for Sheriff in San Mateo County. Christina is currently the Chief of Police services for the City of Millbrae. If elected in June, 2022, she will be the first Latina Sheriff in the state of California. Christina Corpus is the daughter of immigrants from Nicaragua and Mexico. She was born and raised in the Bay Area, where she has lived her entire life. Growing up, her mother instilled in her a strong work ethic, and she has been working since she was sixteen years old. As she entered adulthood, she was drawn to public service. She began her career with San Mateo County as a caseworker with the San Mateo County District Attorney's Office in 1995. Serving the public was a rewarding experience and Christina quickly realized that law enforcement was how she wished to grow as a professional and inspire young women that looked like her. She applied to the San Mateo County Sheriff's Office and was hired as a Correctional Officer in 2002. She was quickly promoted to Deputy Sheriff and worked primarily in the North Fair Oaks area, a predominantly Latino community. There, Christina met her husband, John, who is also a law enforcement officer for the San Mateo County Sheriff's Office. Over her decades-long career at the Sheriff's Office, Christina has served in the Corrections Division, Professional Standards, and the Operations Division. Most of her career has been heavily involved with community policing, first as a Deputy, and then as the Director of the Sheriff's Office Community Alliance to Revitalize our Neighborhood. After she was promoted to Sergeant, she returned to Community Policing as a supervisor. As she advanced in her career, Christina realized she wanted to deepen her understanding of law enforcement with more education. This drive led Christina to enroll in Union Institute and University, where she completed a bachelor's degree in Law Enforcement Leadership. After being promoted to Sergeant and serving as Community Policing Supervisor, Christina was promoted to Lieutenant and oversaw the entire Community Policing Bureau. She later became the Commander of Bayside Patrol and managed the Community Policing Unit, the School Resource Unit, Field Training Unit, K-9 Unit, Motor Unit, and the Sheriff's Activities League program. When she was promoted to Captain, she continued to oversee the Bayside Patrol Bureau. Recently, she became Chief of Police Services for the City of Millbrae. Christina has always taken pride in being a problem solver. Throughout her career, she has championed several innovative programs to re-imagine modern law enforcement in San Mateo County: Women in Law Enforcement Boot Camp and Symposium to mentor and train women seeking a career in law enforcement BOLO-Wrap, a restraint device to humanely immobilize combative or resistive individuals. Project Guardian, in which law enforcement officers receive special training and a system of advisory alerts to inform them on when they are contacting a person on the autistic spectrum, and how to safely diffuse the situation I'mpossible running program, which uses running as a conduit to self-respect, self-love, and, through education, dedication and hard work, the self-esteem based belief that anything is possible Officer Survey program, which allows community members to provide feedback on the service they receive from our Sheriff's deputies Aside from her work with the Sheriff's Office, Christina also serves as a board member for Lifemoves, Casa Circulo Cultural, and the Sheriff's Activities League. She completed a Masters of Science Degree in Law Enforcement and Public Safety Leadership from the University of San Diego and received her degree in August 2021. When she's not working, studying or sitting on a board, Christina enjoys spending time with her...
The smooth operation of the NATO alliance is vital to the collective security of the transatlantic, including countries like Canada. So what goes into ensuring that missions are planned, organized and executed successfully? And how can readiness and security be maintained across domains in the context of a global pandemic? MLI Senior Fellow Balkan Devlen spoke with Burcu San, the Director of Operations in NATO's Operations Division, as well as Commodore Bradley Peats of the Royal Canadian Navy, who serves as the Commander of Standing NATO Maritime Group One (SNMG1), to unpack these challenges.
Hello and welcome to The Future of Europe Podcast. Europe is at a crossroads and there are many predictions as to what direction it will take and in this podcast, we will look at key issues that will affect the European sphere in the next decade. Our podcast covers topics that will affect the future of the nations that inhabit the European continent. We will also bring an uniquely Irish perspective, and address how the smaller European states are going to progress by using Ireland as benchmark. Our guests will be from many different walks of life and backgrounds, each bringing their perspective on how the Europe of today will become the Europe of tomorrow. This series is presented in cooperation with the The Communicating Europe Initiative. The CEI was established in 1995 to raise awareness about the European Union and to improve the quality and accessibility of public information on European issues. You can find out more about the CEI by visiting our website at TheEuropeanNetwork.eu or logging on to the dfa.ie In this episode, we will be discussing the future of Neutrality in Europe with my guest Bárbara Matias. Bárbara works for the European Commission's DG INTPA's Southeast Asia unit. Bárbara has previously worked in Kosovo as Research Fellow at the Group for Legal and Political Studies and as a Programme Officer in NATO's Operations Division, on Iraq capacity-building and on Covid-19 aid coordination with the EU. Bárbara has written for online political platforms and peer-review journals since 2015. She holds a Master in Human Rights Studies from Columbia University, New York where she was a Fulbright Graduate Scholar and undergraduate lecturer. By accessing this podcast, you acknowledge that the entire contents and design of this podcast, are the property of The European Network, or used by The European Network with permission, and are protected under Irish. and international copyright and trademark laws. Except as otherwise provided herein, users of this podcast may save and use information contained in the podcast only for personal or other non-commercial, educational purposes. No other use, including, without limitation, reproduction, retransmission or editing, of this podcast may be made without the prior written permission of The European Network.
I began my theme park journey in 1988, when I become a member of the Operations Division with SEA WORLD. Some years now down the road, I thought it might be an idea to finish off Season One and talk through some of the experience with Dave Anderson, who was featured in episode 10. Hope you enjoy the conversation. --- Send in a voice message: https://podcasters.spotify.com/pod/show/michael-croaker/message
EP263 - Amazon Unbound Author Brad Stone In 2014 Brad Stone wrote the seminal biography of Amazon, "The Everything Store." In it, he discovered Jeff Bezos birth father, and even earned a negative review on Amazon, from Amazon's co-founder Mckinsey Scott (then McKinsy Bezos). Brad is also a Senior Executive Editor with Bloomberg News, and can be found at his personal website brad-stone.com. This year Brad followed it up with Amazon Unbound, which released on May 11, 2021. Chronicling the dramatic growth of Amazon and Jeff. Bezos (now the richest person in the world). In this episode we interview Brad to find out all about the Amazon Unbound. Episode 263 of the Jason & Scot show was recorded on Wednesday May 13, 2021. Disclosure: Links are affiliate links http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scot show this is episode 263 being recorded on Wednesday May 12th 2021 I'm your host Jason retailgeek Goldberg and as usual I'm here with your co-host Scott Wingo. Scot: [0:40] Well Jason had would not be a Jason Scott show if we didn't talk a little bit about Amazon and for all you Amazon lovers out there this whole episode is a hundred percent Amazon in fact when you think of Amazon V book that is the defining book about Amazon is called the everything store one of my favorite books and it's by this dude I know bradstone well we have some exciting news Brad has a follow-up book called Amazon Unbound and we are really excited to have him on the Jason Scott show to talk about the book and all things Amazon welcome to the show Brad. Brad: [1:16] Thank you guys it's great to be here. Jason: [1:19] Oh my God we are thrilled to have you I'm pretty sure that when we put together the show schedule for the year Scott circled this date on his calendar back in back in January he's so excited about Amazon books. Scot: [1:33] Close to me fourth which is also one of my. Brad: [1:35] Let me just say also you know I've been covering Amazon for you know probably 20 years to date all of us and you know through the years I can count on one hand like the people who've been like my guides and you both you guys have been like tremendous sources of insight over the years Scot like when I was at the times I would always bug you for insight and Jason and I think you were at retailgeek the same and so it's just great to great it's I've been a fan of the podcast and it's great to now be a guest. Jason: [2:09] We are thrilled to have you we're I want to jump in but for. The the Casual with our core listeners are super familiar with you to be quite honest bread but for the Casual listener who maybe isn't familiar with you when you are not writing Amazon books what is your day job can you give. Brad: [2:31] I am an editor at Bloomberg News and I actually run the technology team at Bloomberg and so that's 65 journalists around the world who cover the big tech companies and the disruptive startups and venture capital and cybersecurity and cyber crime and it's a great gig Bloomberg's a great organization I've written three books while I'm there they're really supportive and we have a TV show we do a podcast we do a newsletter you can find it all at bloomberg.com Tech and it's a really great team. Jason: [3:07] That is awesome and can you tell us how you sort of got the original Amazon bug that I assume triggered the first book. Brad: [3:15] So you know I'm at the New York Times in the late mm first decade of the 2000s what do we call that the two thousand owes and I'm writing about the Kindle and I'm calling up you know Scott Wingo every time they have earnings or some announcement to try to make sense of it all and and then eventually I think I sort of decided. [3:41] I was looking for another book I had written one book that was not well received it was about robots and I was looking for like the you know the the the makeup project the dignity restoration project and I just you know saw that there were Facebook books and Apple Books and Google Books and and no one had I felt it done a great job with Amazon and I was the Amazon reporter at the times and the Kindle had had kind of upended the book publishing industry and Amazon maybe for the first time since the.com boom was sort of seen as interesting and disruptive. [4:18] And I had no foresight that this was like the defining Juggernaut company of our time or that Bezos would be the wealthiest person in the world it was it was simply like it it felt like a little bit of a clear Avenue for me to try it again to be an author and and to take on this really complicated company so that was the inspiration for the first book and you know and then I know you're probably wondering like why why the heck am I such a glutton for punishment that I would do it again and simply the story just kept on evolving and you know I'd written about the Kindle company, but it was the Alexa company and the 100 billion dollar company was the trillion dollar company and the marketplace have been globalized and they had bought at Whole Foods and acquired a transportation arm built a transportation arm I should say and and it's just seemed like chapter to Scotts a big Star Wars fan and you know I had written Star Wars and I felt like okay it was time for The Empire Strikes Back. And that was kind of the inspiration. Scot: [5:18] Yeah you could you could squeak at work Trilogy out of this and maybe even a saga if you keep going. Brad: [5:23] Yeah that sounds painful right now but the metaphor does suggest that at some point there needs to be Return of the Jedi. Scot: [5:29] Yeah one of when you I remember you know when the first book came out you know you broke some news you had discovered Jeff's biological father and that was kind of a really big breaking news and today actually the timing is perfect because you had breaking news and that you discovered something about a tiny little boat that Jeff was was was buying tell us more about this I think it's called a dinghy is that right a dinghy. Brad: [5:55] Exactly well as I was sort of like charting his personal transformation you know the guy who you know. I had interviewed and who was the leader of Amazon 2010-2012 you know he never really went for big extravagant personal Indulgence has a lot of his a lot of his like assets or you know luxury is tended to be like time-saving things a home in New York so he could crash there when he was on the East Coast or an airplane a personal jet you know as one has to to save himself time but he wasn't a boat guy and and so. A couple things happened which may it just made me sort of wonder if he was embracing the lifestyle he was photographed on David Geffen's yacht or maybe was Barry Diller Jack probably both and you know and of course. Lauren Sanchez his new partner you know moved in those circles and at the same time I saw a Facebook post from Ocean actually with someone observing an ocean Co yacht and it was like the whole of what they described as like the largest sailing yacht in existence and that sent me down this path of wondering well I should say people were speculating that Bezos had bought another boat. Now and I was looking into that and that proved to be incorrect but yes he he has he is spending hundreds of billions millions of dollars to build a one of the. [7:20] Biggest sailing yachts in the world and part of the Revelation and the book is it has a support yeah because you can't land a helicopter on the sailing yacht because of the mass so. PCS gotta is building two boats. Scot: [7:33] It's tonight so it kind of brings another boat just to hold the helicopter kind of a think very cool wonderful and smart rockets on there at some point. Brad: [7:41] I wonder if any of us will be invited to the party on the boat it's probably not I would think. Scot: [7:48] Jason because of the successful podcast we have a jet and that the hardest part about it is sharing it with Jason you always he spills the Starbucks on their his kid comes on and makes a mouse so so if you're going to get a jet like get your own it's not really nice to share this. Huh. Jason: [8:05] It's a good goal for Scott to be successful enough to not have to share my jet anymore Brett I have to be honest like when I first read the yacht thing I assumed it was a hoax and. And I don't mean that like I don't mean to be light of that but there actually was. I want to say like a almost equally credible news organization the Telegraph and London like into 2020 reported that Bill Gates had bought like a 650 million dollar yacht, I don't know if you remember this but it was kind of like a meme for for a month and it turned out to be totally untrue. Brad: [8:48] Hmm. Jason: [8:49] Um and so when I and a largely like in the past Bill Gates had talked about like. What atrocious thing it is for the earth and the planet for one you know human being too. To own a half billion dollar yacht and so it seemed wildly out of character for him to have bought one so then fast forward in this year and I like we're maybe jumping way ahead but I it kind of feels like there's a little bit of a Jeff Bezos reputation. Repair program underway an element of which went live today I think he announced a billion-dollar Earth Earth fund and you know for sure in the shareholder letter he's weaning heavily into. For a well wellness and all these things it just seems like buying a half billion dollar or more yacht like. Is not does not fit very well in that neck. Brad: [9:45] It doesn't do wonders for the for the reputation and and yeah the the accumulation of wealth is so controversial and polarizing these days that you know time of like income inequality and suffering through the pandemic but this is the transformation this is why the book I think is in it cat tries to tell an interesting story because it's not just as a business story you know a small or a big company getting bigger it's the story of a person changing and and like a human right who is. You know probably vulnerable to you know everything that you know from flattery to the attention that comes with being really famous to the luxuries that come with extravagant wealth and he didn't start out as a boat guy but he seems to have ended up as one and so that is you know I hope that that runs that theme runs through the book that getting getting into Hollywood. You know bringing Amazon to Hollywood owning The Washington Post fighting with Trump fighting with MBS and Saudi Arabia that these are always stations on like an incredible transformation of one of the most famous business people in the world that's been happening really before our eyes. Jason: [11:03] Yeah and I mean just side know like if you're gonna pick enemies I feel like president of the United States and like Sovereign leader of Saudi Arabia are like the perfect two guys to make enemies I do want it you alluded to it I want to jump right into the structure of the book so it's interesting this time you you sort of broke the narrative up into these three big chunks you have the invention chunk The Leverage Chunk in the inventor, invincibility chunk can you kind of walk us through the thought process there and what readers should expect. Brad: [11:38] Yeah sure I mean one it was an incredibly challenging book to organize because as you guys can appreciate it's all happening at once right Marketplace and Alexa and India and Hollywood and groceries Transportation advertising and then the personal stuff blue origin Washington Post, HQ to the personal Scandal I mean you know and readers want to read a chronological story and if you're going to. Describe a story of change you know you started the beginning and you know the caterpillar morphs into the butterfly and so that was a useful way to organize it um I kind of fit into a narrative chronology but invention is essentially the new stuff it's the story of Alexa the the retail technology is like the ghost or the expansion into India and Mexico and then Hollywood and also Jeff's. Ownership of the Washington Post a little bit of AWS and I and that's like or I think of that is fundamentally 2010 to 2015 with a lot of fast forwards leverage or really operating Leverage is the acceleration of the Core Business and how. [12:52] You know Bezos and his lieutenants built these platforms at where the revenues were able to grow as they slow down the growth of the fixed cost and they did that by building these Self Service platforms. Like Marketplace. [13:08] Or you know the automation the Fulfillment centers or the algorithms that govern the drivers or the ad system you know that lead to tremendous growth but also have some really significant unintended side effects. Exploding hoverboards or fraud in the ABS system or. You know accidents on the road so that's that's part two and then invincibility for part 3 are sort of trying to come up with a way to describe the last part of the book which includes hq2 and the National Enquirer drama an antitrust in the pandemic. And I probably cycled through a bunch of names and I thought you know what these are all great stories but none of it's slow to Amazon down at all you know the the company if anything grew more in the past four years than at any time in its history at least in terms of economic growth and market cap and sales growth and so I can't I just struck upon like in this company's Invincible they keep making mistakes and keep steering into controversy and it never seems to hurt them so that's where I that's where I kind of gave up with that. Jason: [14:14] That makes total sense and I really enjoyed that structure I have to say because I probably. Open the book expecting sort of a chronology of everything that happened since the last book but I found myself really enjoying. Being able to follow each each individual thread in its entirety sometimes going back further than than I expected and kind of giving you the whole story. I like to think I follow the company pretty closely but I still, you connected a bunch of dots for me though there was interesting and useful and at one point during the book I kind of said like man this is a little bit like I'm horrible at American history but I imagine the people that are well-versed in American history like still read David McCullough. 1776 and and find it enjoyable and dramatic and in the same way like I knew most of the facts but like. Still like putting it together in a cohesive story was was sort of fun for me it made me remember a bunch of things and then for almost every story you uncovered new things that I didn't know so that I thought. Brad: [15:22] Well I was joking about Star Wars but sometimes I thought of it really is like The Godfather Part 2 which is like it continues the story picks up from the last book continue to the story but I do have flashbacks like the early years of Dave Clark in the Operations Division or Bezos ripping up a document in 2009 and chucking it down the table at an employee to illustrate how dramatically his his Co style has changed so yeah flashbacks and flash-forwards. Scot: [15:55] One of the so I've worked with a ton of large companies and the thing that always amazes me is even as Amazon's gotten so big you know they just passed like a million people I think in the company they're still so agile and they can still invent at scale and you know when you did that kind of kind of married invention and invincibility you know that that's kind of you know having watched them they just don't really miss a step they make some mistakes but it doesn't seem to hurt him I think a lot of it is this culture that they've built what are some of the cultural elements you've picked out as you've written both books that you think. Anna and and then my follow-up I'll go and ask my follow-up is you know with with Bezos leaving do you think that's so baked in that it will continue or do you think that that he's kind of the core of it. Brad: [16:41] Yeah it's interesting you know basis particularly lately is likes to call himself an inventor and he is an inventor he's come up with you know we talked about Alexis kind of springing from his mind and and some bad ideas like the fire phone too but what he's really created is a system of invention. Like a culture that seems to to be fertile enough that you know lots of decentralization. Lots of employees or teams moving quickly sometimes in competition with another and. He's he's put together a lot of the building blocks and you know yeah people talk about the 14 leadership principles and folks are probably familiar with those but it's also you know the gist the customs and the rituals of Amazon starting every meeting with the meditational reading of a six-page document. Or you know the quarterly business reviews and the opieop 1 and op2 and the fact that senior Executives can kind of hover above everything but then audit individual business units when they get an email from a customer complaining about a problem and the idea single-threaded leaders or a sort of team leader whose sole responsibility is the success of that team was kind of the CEO of their own fiefdom and all this stuff. [18:03] You know the culture can be kind of criticized as mean and I think sometimes it is but it has been remarkably effective right and and they've the reason I call it Amazon Unbound is because Amazon's been kind of. [18:16] Immune from the laws of gravity that can often bring down or slow down large companies and it's it's Unbound from that and those sort of playing with that and I think it's the culture that bezos's invented and they answer the second question. It's a it's a it's like the great Challenge and question for Andy Jassie you know because Bezos made it work because people respected and admired and maybe feared him a little bit you know and he could keep the plates spinning and then return to them and you know spin him again disappear for a while come back. Now he's not going anywhere he says he's going to be executive chairman so you know maybe it doesn't make a difference I think eventually he does drift away slowly but you know Jesse doesn't have the same Founders magic so yeah I can't answer it so I'll just say it's a good question does the culture work as effectively when the the magic of the founder isn't isn't you know, present as it is now. Scot: [19:13] Yeah I kind of wonder if he'll be able to keep his hands out of there that's you know I've done the same thing on a very very tiny set scale and it's it's a hard discipline to kind of it's almost like putting on your kids up for adoption or something there hark there's not a great analogy for you know think of all the time and effort he's put in to hold those. Brad: [19:29] Why you didn't even have a luxury yacht to go Retreat to you know. Scot: [19:33] True yeah. Brad: [19:34] Yeah or 10 billion dollar philanthropy so I don't know it'll be interesting will be and also a reputation on the line with the space company that hasn't produced anything so there's a lot of other stuff that could draw Bezos away. Jason: [19:49] Yeah side note on now that one you know people are always I get asked these questions all the time like what what event how does someone eventually beat Amazon. And in they ask in the context of retail and one of my hypothesis is always that that retail gets to be too irrelevant and uninteresting for them that you know that they it just doesn't get the attention anymore because so many of these new things become so successful. Brad: [20:20] Yeah I think that's true and and also you know they get so big and they have so many constituencies that they need that they have to make choices and I think a good example is how you know the retail you know the consumer division has really tilted towards Marketplace and and the opportunities of third for third-party Sellers and Global Sellers and one of the things that suffered a little bit I think is Amazon's relationship with brands and Brands feeling like Amazon can be a safe space to sell you know we've seen that with Nike Etc and that has created an opportunity for you know companies like Shopify and you know and and like those competitors don't can't take on Amazon you know the whole thing but there's a lot little. Avenues of opportunity for competitors who want to focus because Amazon's doing so much it it can't satisfy everyone. Jason: [21:14] Yeah no I for sure one of the the big topics in the book that was kind of fun to have laid out was the whole invention of the Alexa and I'll confessed I wasn't quite aware of how directly Jeff was involved in the original ideation so that was fascinating and and frankly at the very beginning when Scott asked if you broke any big news in the new book, I was expecting you to say that you you uncovered the voice actress behind Alexa. Brad: [21:49] Well I thought he was going there but then he brought up the yacht but I'm happy to tell that's I'm happy to tell that story. Jason: [21:55] Yeah yeah please do. Brad: [21:56] Okay well actually it sort of started with me thinking for this book How will I ever top the the discovery of the biological dad from the first book and if you guys remember and of course you can't top that and sadly there no there no hidden long lost relatives to an earth and but I thought you know I remembered that Susan Bennett was the voice actress behind Siri. And that was a big Revelation in 2013 and no one had ever asked the question well who the heck is coming out of the echo speakers and you know long story short so I put that as one of my goals to figure that out. [22:36] And in the in the in my research and yeah Alexa was totally Jeff's idea it was an email to Executives can we create a 20 dollar computer whose brains are in the cloud that's completely controllable but by voice in the book I have is first whiteboard sketch of a of an echo speaker and but one of the things they did early on was they bought a Polish company called a vona. And that was the let me get this right the text-to-speech engine so they created synthetic voices and you know so I was like okay I'll start there in trying to figure out who the voice is. And I learned that actually they had contracted with the same studio in Atlanta that did the Siri voice company called GM voices and I spent you know months trolling LinkedIn and figuring you know trying to contact people in who work there who knew people who work there and I heard little tidbits she'll never find out it's a closely guarded secret but she's a singer and she lives in Colorado. And then finally I got a couple of more clues and I found I found I got her name Nina Raleigh and I went to her website. [23:48] I wasn't completely sure but I went to her website and she had a clips of herself doing advertisements from years ago before she started working for Amazon and I clicked play on a couple of them and I was like my God that is the voice of a all right. And I called her up and she you know immediately like you know awkwardness like felt like High School and she said she wasn't allowed to talk to me and you know in some. Weird awkward way it was like the final bit of confirmation that I needed but and then I asked Amazon if I could talk to her and they said no and you know you could kind of put the pieces together. Jason: [24:27] Yeah and side note how the heck did you get that diagram by the way. Brad: [24:31] I asked Amazon for it and they give it to me. Jason: [24:34] Now that's a clever way yeah I ask them for things all the time and they almost never give up. Brad: [24:40] You know and I interviewed Greg Hart who is just hiei and who built the Alexa business in the early years and you know he was he was he had never given an interview before I think about the early days of Alexa and it was it was a lot of the I think the untold story there and yeah a lot of it maybe yeah was actually like credit to Amazon right. They decided that it was you know better to work with me and to tell some elements of the story I think I think big tech companies realize now that you know when they when they shut the door to everyone you know the depictions aren't you know let's put it this way if they cooperate at least they're relaying their side of the story and things are likely to reflect their point of view. And so on this one they agreed to cooperate. Jason: [25:27] Very cool and another thing that I learned in that version of the store a the original Kindle had a microphone in it that wasn't used. Brad: [25:39] Books like the second or third I can't remember the maybe the third version yeah yeah. Jason: [25:44] But it sounds like the germ of the idea was starting to form like even in this this vestibule vestigial feature in the Kindle and it sounds like Jeff fought for that feature women when the product team wander accent. Brad: [26:02] Yeah yeah I mean he's a Star Trek fan like like Scott and he you know he always thought that we would talk to our computers one day like like the Star Trek computer and that was like a big part of the vision and the reason why he fought for it to be more conversational and not just the music player or a thing that recites the whether he really wanted a conversational agent and actually today I would say Amazon is not eat not even there yet I mean my and about your guys Alexa but mine is dumb as a rock so you know they still have a lot of work to do there. Scot: [26:36] Yes still still still working the so folks if you haven't read the first book so go go get that one so go get the anything store in the the thing I always enjoy about Brad's writing is its kind of see your tech-savvy so you kind of you're not afraid to go into some of the technology side of it but then you're also an investigative reporter and that's where you find all these really cool tidbits and the real story behind so always enjoy you doing that on that side you cover in the book you cover a bunch of the rough spots which of those do you think has been has had any impact so the ones are kind of the antitrust which is Jason Jason's favorite con that kind of thing to talk about losing the Jedi you know kind of over politics I think. The hq2 thing was I think everyone agrees was a bit of a debacle that kind of over overplayed that are any of those things unraveling them at all or bother them at all or just doesn't seem to bother me at all. Brad: [27:31] The three you listed I mean the antitrust threat is still in the future HQ to they suffered some bad press and it went away quickly. What was the other thing that you. Yeah Jedi they might the government might reward that contract a judge ruled that the legal scrutiny will continue and we might see the Pentagon basically just start the process all over again so none of those things so far I would say antitrust maybe the most but I would put. The controversy over the quality of work in the Fulfillment centers and the unionization effort even though Amazon one that in Alabama that to me feels more impactful because really you know none of these things make a difference unless people start to feel or think twice or feel ambivalent about clicking the buy now button and I look the the results in the last quarter were Stellar so clearly it's not having much of an impact but you do see mostly I think because of the labor tangling. Some stain on the Amazon reputation and I think the labor stop is more important and has had more of an impact in the other things that you mentioned. Scot: [28:47] Yet I think the ultimate play is they'll eventually be able to get rid of the labor with robots and that oddly that maybe a the best political move you know even though there be a lot of jobs lost it you know robots don't pee in bottles and. Brad: [29:01] Isn't that years off I mean how long before robot before you can have a ghost fulfillment center with no workers. Scot: [29:09] Well you can get it down to Cuba system gets it down to just the pickers and Packers which is which is a very small fractional I think it's like a quarter Jason fact check me like 25% of the. The people footprint which is funny it goes back to your first book and I just saw today maybe it was yesterday that Amazon's investing a fair amount in a robot Factory which I kind of made my Spidey Sense tingling little bit that's the. A it feels a little bit like the Terminator but then be you know you don't start building a factory for these things until you unless you're going to really start scaling them up so, most of the see if they'd go that way. Brad: [29:46] Yeah well though there will be another political storm that just as there were for the cash earless robots right the cashier Le stores you know yeah the that's going to make Amazon a Target in the different way. Jason: [30:00] Yeah it is into I think there are parts of their business that will you know the Amazon could certainly automate a lot of Labor out of pretty quickly but there are other parts of their business that that that's not in the short term Horizon right like I I'm a big believer in driverless cars but driverless Last Mile. Or you know human let's last mile is going to be a long time and at this point like the labor force in last mile is growing faster than the the Fulfillment center labor force. Brad: [30:33] Yeah and we'll all we should say write a contract labor force and that's another threat to Amazon like well it's another critical decision at what point you know do they feel like those drivers need to be employees or do they do this the criticism get much louder because you know they can't control the last mile or they're exerting so much control over those drivers in terms of the uniforms and the surveillance cameras and the rules that ultimately you know the lawsuits basically I mean FedEx fought these battles for years but ultimately a judge somewhere says you know. Like if they have with Uber drivers these are employees you got to start treating them like like employees. Jason: [31:14] Yeah although Uber found a way out of that is it if you spend 200 million dollars you can just make your own laws. Brad: [31:20] All right. Jason: [31:21] And Jeff has that kind of money but I did want to ask you a question about that because you you kind of painted a picture that like anti-union is much more in Amazon's DNA than. Then maybe was like. Super obvious right in you you highlighted that like they made decisions about how to scale their their last Mile in their Logistics. Based on you know avoiding the traditional fulfillment model which like is heavily unionized right. And I'm kind of curious if you have a hypothesis why I like you you had an interesting sentence in the book that kind of you know made me think for a second. I'm not sure Jeff is just like fundamentally unions are bad for America and I don't want unions because then I can't exploit the workers the way I want like I almost wonder if it goes back to his day one. Philosophy and just this fear that if you. If you you know get this a large entrenched Workforce you know which is often epitomized by unions that it reduces your ability to be as agile as. He aspires to be. Brad: [32:42] There's a canonical story inside Amazon I tell this in the in the day of Clark Logistics section of the book of like. You know one of the early fulfillment centers 2001 2002 and Dave Clark and the colleague named Arthur Bell devs are like themselves in a Ryder Truck delivering the last batch of packages to the UPS facility and I think it's Lexington through a snowstorm eating Burger King on the way and they get there you know with Christmas in the back of this truck and the and the the teamsters at UPS won't let them in because they're not union workers and eventually they get managers to allow them to come in and the union guys are banging it on the truck and and yelling at them and that is is a you know a story that's passed on like lure at Amazon because yeah what you were saying Jason it's like they want to be flexible the customer is Almighty they want to fulfill their promises to customers and they view you know an inner mediating Force like a union as as you know interfering with that and and I and Amazon fire me bitterly on this because I quote Jay. [33:57] Jeff saying to a colleague an HR colleague in the book one of the greatest dangers to Amazon is an entrenched and hourly work force and he was looking at the the auto makers and other you know manufacturers and and concluding that you know the unions were really impeding their ability to be flexible and to innovate and their little things that he encoded in the worker relationship and Amazon for example you know you the raises stop after three years unless you're promoted. That doesn't get a lot of attention it seems really unfriendly frankly but he does doesn't want employees sticking around getting entrenched getting comfortable. Possibly organizing and you know and and it's maybe a little bit lacking in empathy but it's just a brutal kind of Ruthless tactics tactical decision that Amazon is better off having a direct relationship with its employees. Scot: [34:54] One one question I wanted to just kind of explore is in lately here on the show there's been an increased tension between Shopify and Amazon did you pick up on any of that as you're writing the book. Brad: [35:06] You know I didn't really Veer in that direction I would say that you know the the the tent and you know now I'm like in the territory where you guys are probably you know much more deeper you know than I am but I what I sense was that Brands felt increasingly uncomfortable and the detention is between Western brands and a Marketplace that seems to favor, overseas Sellers and scrapping newcomers and people with lower cost structures and and you know the brands on Amazon are like crazy right it's like sometimes you feel like maybe there's some software coming up with some of these names and the and the big Brands you know who may be charged a premium. For their label I don't feel comfortable there and they don't feel like their brand is protected and they don't feel like their prices are protected and that's maybe more the tension and Shopify has come in you know to take advantage of that and Amazon which you know fights on all fronts all the time you know has identified the competitive incursions try to do some things to kind of shore up that flank I haven't spent enough time looking at Shopify and I'm looking forward to doing that a little bit more but that seems like a tremendous success story and the virtue for Amazon is that when they get hauled in front of. Congress you know to get the Jason's favorite topic you know they can point to. [36:31] Strong competitors on all fronts and it's not just Google and Microsoft in the cloud or Walmart in retail but now it's a company like Shopify which is a real competitive threat when it comes to you know online retail and representing Brands online. Scot: [36:47] Yeah it's funny you mentioned the brand thing because we've also followed on the show really closely and we've had a couple folks representative of this is there's these new kind of like super combinations of FBA sellers they call them that if you know like thrashy oh and. I think what are they raised Jason like two billion dollars globally were tracking no to go yet to go buy these little micro brands that are kind of born and on Amazon's that that's kind of yeah if anything that's going to accelerate it. Excuse me how about you mentioned ads anything interesting going on in the Amazon ads world. Brad: [37:24] I am so in Amazon Unbound I tell the story of the ad business and you know so interesting how they started out a decade ago and they were bands also skeptical of ads you know he thought it could interfere with the customer experience that it could jeopardize you know the the main. Revenue model of you know selling things on amazon.com and they experimented they went through banner ads they went to. Sponsored links that send you off the site to like Nordstrom you know or another retailer and then finally they kind of ReDiscover the Google gold mine and start search. Advertising and first it's the bottom of the search page and then it's on the side of the search page and here's the interesting point Bezos himself. Makes a decision to start toying with them at the top of search results and they study it and they determine that there is a decrease in customer satisfaction and in customers purchasing items the. [38:28] The app the tabs on the top of search results are meaningfully like harmful to the customer experience small but but trackable. And this is a little bit of a turning point in the book I think because basil says you know this impact would have to be implausibly large to really outweigh the gold mine the new Revenue source and he agrees to do something that you know arguably is not a great customer experience if you look at, searches the search results on Amazon it's kind of you know I'm over merchandise like it's ads and private label stuff and. You know pay-for-play but the revenue stream is so enticing to him because he can invest in movies and TV shows you can build the next Alexa he can expand internationally and maybe that is the Turning Point the inflection point and Amazon being fully customer-focused and really compromising a little bit on the customer experience to pursue these grander goals of world domination. Jason: [39:32] Yeah it was interesting too well a on the I did want to touch on one thing on the add thing first the we get asked all the time you know we do all these Amazon talks and and we still have to debunk that Amazon's not profitable and so we talked about you know obviously the marketplace is overwhelmingly profitable and and AWS but I have a hypothesis that the ad business is now as much or more profitable than a WS. Brad: [40:03] Yeah yeah. Jason: [40:05] And I. You know it's interesting that that Jeff is like accepting the revenue even at the expense of customer when you think of kind of the original premise that will be the most customer-centric. Brad: [40:19] I mean when just on that point Jason like AWS profits go into building more aw s right you have to keep building data centers advertising like what are the fixed costs right they built an auction system and they basically you know I call that chapter the gold mine in the backyard because it's there all along and they just have to go kind of dip into it. Jason: [40:39] Yeah I was there's one Inconvenient Truth in that like in general I like to say like oh gosh that ad business is 96 percent margin for them because there's no. There's like you know there's almost no costs against it the one Inconvenient Truth in that fact as Amazon is also the largest Advertiser on Google so like there's a way in which you can almost think of it as Arbitrage that. Did they buy 11 billion dollars worth of customers from Google and then sell it for 20 billion dollars on Amazon. Brad: [41:08] Right right. Jason: [41:09] Um what yeah so it is interesting I a couple of the things that also jumped out at me you. Wait I know Scott wants to go deep into the antitrust story and obviously you know Amazon you know. Often says like hey we don't see search we would never you know play games with prioritizing Surge and we never use. Brand sales data to inform our own private label but you had people go on the record in both cases that are X Amazonian saying we absolutely did do that. Brad: [41:45] I mean I think yeah the truth is the Inconvenient Truth for Amazon is that it's a decentralized place. And employees are given ambitious goals and they're trying to keep their jobs and the safeguards the guardrails weren't there for a couple of years and it's not just my book yes in my book and I've got I had employees showing me the data the spreadsheets that they took. You know from looking at third-party sellers to go build private Brands but it's also been reported elsewhere and frankly I think Amazon said in DC that they were going to study it. And I've never seen anything I don't know why they are incapable of admitting an error and announcing maybe a new set of precautions because it really does call into question The Trusted third-party sellers have in the marketplace but no clearly you know they had they were exploiting their data Advantage I don't know if it was that significant I mean what they might say is that look every retailer has the data at their disposal and you don't necessarily need the third party sales data to go you know look at Nielsen report or whatever to see you know what the customer trend is but. Clearly for a Time gave Amazon at an advantage and building that private label business and and in prioritizing their private label Brands giving them a head start in search results. Scot: [43:11] Yep another one of my favorite topics is fulfillment and you and I have had this conversation probably for 20 years and I've every year on this podcast we do a prediction and I've historically predicted that old Bill compete more directly with with FedEx and UPS is taking longer than I thought it would but I think I think most people can kind of see that did you get any any kind of Vibes off of what's going on in the Fulfillment side. Brad: [43:37] I don't I don't see that in the short-term just because their own needs are ramping so quickly that you know it's hard to imagine them being able to kind of offer turn around and offer that, the third parties and if they did they get into the awkward situation of you know Peak comes along and will absolutely of course Amazon's going to start prayer you know prioritize its own packages particularly you get closer to Christmas and. You know in suddenly UPS runs out of capacity or FedEx and you know that would be just awkward right so I don't. I don't know that I see that in the near future I think Amazon. Yeah is its own biggest customer for its Logistics arm and I don't you know and it's only customer I don't necessarily see that changing in the short-term. I don't know maybe we settle that in five years. Jason: [44:34] Yeah that that that's going to be an interesting one I mean even if ba which is I would argue wildly successful for them you know you still see like them them strain to scale that and you know kind of curtail the amenities that they offer to have ba. Brad: [44:52] And during the pandemic they did that right yeah. Jason: [44:55] Yeah absolutely the. We are running up on time I want to make sure that we get all the good stuff in are there any favorite stories or topics you have from the book that we failed to ask you about. Brad: [45:13] There's one okay here's the here's the one of the stories I like the most the story of the single cow Burger you know we talked about Bezos the inventor you know his love for new technologies but he really is like this maniacal sponsor of. Of all sorts of bizarre wacky ideas and basically in like 2050 nereids a Washington Post article about how a burger can contain the meat from like a hundred cows and the article says that making burger from a single cow would be hard and expensive and those of course you know those are the keywords for Bezos and he authorized the see the creation of a single cow burger inside Amazon Fresh and then he like he taste test the early burgers and he'd like rejects them for being too fatty here heard the grill and and he makes everyone's life miserable on the team. [46:08] And you know and illustrates a couple things one you know as he has gotten wealthier maybe he like has a little bit lost the the touch in the taste of the Common Man dare we say but that it's not just technology like he says advocate for all sorts of new things inside Amazon and he is kind of capable of turning up you know like like Samantha and bewitched I guess Rick did she twinkle her nose I can't remember you know at the desk of any unsuspecting employee and suddenly their life is you know they're they're off searching for a single cow Burger so to speak and to me it was like this weird bizarre wacky delightful story oh and by the way that thing is still for sale and that hasn't certain been a game-changer and yet you had the CEO of the company and probably at the time one of the wealthiest people in the world spending all this time trying to advocate for it. Jason: [47:02] Yeah I have to say though just like superficially it sounds like a brilliant idea we my family rushed out to try the single cow Burger I have to admit. Brad: [47:10] How was it how was it. Jason: [47:12] It was good and you know I'm not I can't remember if you mentioned this in the book or not but. You know people have different preferences for their temperature of meat and and like traditionally you have to cook ground beef much higher than other flavors of beep because of the risk of mad cow because. Of all those cows in there so you can actually it's safer to eat that single cow Burger more rare of that sir. Brad: [47:37] Yeah I mean he he looked at all that stuff and he he advocated for a couple different varieties of it and I you know it is a little distillation of Life at Amazon. Jason: [47:47] Yeah you well the distillation of me was like you relayed the conversation when he was you know he's like how hard could it be and I might thinking like that's got to be the worst question to ever get from Jeff Bezos. Brad: [47:58] Totally totally. Jason: [48:00] Well you also during that story you kind of highlighted his increasingly exotic taste you talked about the iguana and whatnot and it reminded me of a story in your first book. Of the Blackhawk ink octopus breakfast which was also a fun. Brad: [48:16] Oh that's right wasn't that the CEO of woot Maybe. Jason: [48:19] It was Matt Rutledge yeah yeah I talked to him occasionally and I always remind him of that story because of you. We'll listen Brad we could talk all night but it is happen again we have used up all of our allotted time so we're going to have to leave the audience wanting a little bit more. As always if folks enjoyed this show we sure would appreciate that five-star review on iTunes and if you have any questions or comments about the show please hit us up on Twitter or Facebook. Scot: [48:52] Yeah the name of Brad's book is Amazon Unbound it's available now your favorite book sellers and hardcover it's on e-readers and then also the audio book is available for those of you that like to listen to things while you commute Brad if you working obviously people can find you at Bloomberg so you're right there on their TV but but do you where is your favorite place to kind of for people to check what you're up to is it Twitter or. Brad: [49:16] Brad Brad - stone is my website at bradstone on Twitter and let me just thank you guys you know you both have been sort of mentors to me and the in the wild. World of Amazon e-commerce and it's like a pleasure to be on this podcast. Scot: [49:32] Thanks Brad we really appreciate you taking time to join us. Brad: [49:37] Okay thanks guys. Jason: [49:38] It was entirely my our pleasure and until next time happy Commercing.
In this episode, Inside the Castle goes behind castle doors to have a Women's History Month conversation with Major General Diana Holland, Mississippi Valley Division Commander; Ms. Stacey Brown, Chief, Programs Integration Division, Corps Headquarters; and Ms. Tamara Cameron, Chief, Operations Division, St. Paul District. Listen in to hear how these women are making revolutionary changes within the Corps.
Ciamac is Professor of Business in the Decision, Risk, and Operations Division of the Graduate School of Business at Columbia University, where he has been since 2007. He also develops quantitative trading strategies at Bourbaki LLC, a quantitative investment advisor. A high school dropout, he received degrees at MIT, Cambridge, and Stanford. In this podcast, we discuss: Types of quant investing – prediction vs risk premia. Why machine learning is impacting finance more slowly than other domains (like vision and text). The pros and cons of using linear regressions. The advantages of machine learning in non-linear and complex markets. How to think about alternative and big data. Portfolio construction and combining signals. The importance of incorporating costs. Understanding time horizons of different markets. The trend to winner-takes-all with quant investors. Why bitcoin and crypto technology is special. Books that influenced Ciamac: The Elements of Statistical Learning (Hastie and Tibshirani), Dynamic Programming and Optimal Control: books 1 and 2 (Bertsekas), Active Portfolio Management (Grinold and Kahn). You can follow Ciamac on Twitter here and his work here
Tom Heinold with the Operations Division of the Army Corp of Engineers in the Rock Island District visits with RFD's Rita Frazer to discuss the river levels, share a follow up to 2020 lock upgrades, and look ahead to 2023.For more information regarding this podcast or share a story with the RFD Radio Network, contact Nick McClintock at NMcClintock@ilfb.org.
Monica Chasten grew up in Vineland, NJ, close to the South New Jersey beaches where her parents and grandparents fostered her love for the coast. With a talent in math and science, she started looking at the coast in a different way, wondering why the waves would break the way they did and how “piles of rocks” could protect the fragile shoreline. She translated her passion into a 35-year career as a coastal engineer with the U.S. Army Corps of Engineers. Monica was the moving force leading Philadelphia District to become the third EWN Proving Ground in 2016. In this episode, we talk about her work and her collaboration with other scientists and engineers to advance coastal dredging practices and the beneficial use of dredged material. As a Project Manager for the District’s Operations Division, Monica’s role involves maintaining coastal navigation channels in New Jersey and Delaware, which includes the 117-mile New Jersey Intracoastal Waterway. She is also the lead for the District’s Engineering With Nature efforts. In 2012, Superstorm Sandy devastated the coast, which, as Monica describes, “was, in my lifetime and in my professional experience, the worst storm that has hit the New Jersey coastline.” With roads closed, Monica visited the area by boat to assess the navigation channels. She observed houses in the bay, navigation channels blocked with sediment, and debris everywhere. Her mission was to restore navigation, given the life safety issues associated with shoaling in the federal channels. For years, the Corps had been looking at how best to use sediment. People generally accepted that there were better options than basically “throwing dredged material away” in upland areas, but traditional policies and standard practices often presented obstacles to trying anything different. Post-Sandy, however, more favorable conditions for innovation emerged that provided opportunities to apply Regional Sediment Management and Engineering With Nature to produce a range of value through beneficial use. Working with colleagues across the Corps, the state of New Jersey, private industry, and non-profit organizations, Monica initiated pilot programs that put EWN principles into practice for which she received the EWN Leadership award in 2016. One project involved dredging the New Jersey Intracoastal Waterway navigation channel and using the sediment to restore nearby Mordecai Island, a critical habitat and protective buffer that was degrading because of erosion. Because of her persistence, sediment dredged from the navigation channel was placed to stabilize the most vulnerable section of the island. This effort complemented the work of others, including the State of New Jersey and the Mordecai Land Trust, and served to protect this valuable habitat, while providing an important buffer against waves and destructive storm surge for the nearby community. Other pilot projects undertaken in partnership with the State of New Jersey and others in the Cape May Wetlands Wildlife Management Area included the Avalon marsh enhancement and Ring Island habitat creation projects. After successfully completing several projects, the Corps, the State of New Jersey and The Wetlands Institute launched the Seven Mile Island Innovation Lab (SMIIL). The initiative is designed to advance and improve dredging and marsh restoration techniques in coastal New Jersey through innovative research, collaboration, knowledge sharing and practical application. SMIIL has brought together a diverse group of organizations to test, demonstrate and innovate in delivering engineering, environmental and societal benefits. Sediment is an important resource that can be used to protect the wetlands. In turn, the wetlands help protect coastal communities. Throughout our conversation, Monica highlights the importance and value of collaboration on science, research and development. She talks about learning from others who have conducted similar projects, sharing experiences across the coastal community, and engaging with stakeholders to innovate, develop and apply better practices for protecting fragile coastal environments and the communities they protect. Related Links: EWN Website ERDC Website USACE Philadelphia District and Marine Design Center USACE Philadelphia District Facebook Page Monica Chasten on ResearchGate Hurricane Sandy New Jersey Intracoastal Waterway Mordecai Island Coastal Wetlands Restoration Coastal Dredging and Beneficial use of Dredged Material Thin Layer Placement The Wetlands Institute New Jersey Division of Fish and Wildlife Seven Mile Island Innovation Lab - USACE Seven Mile Island Innovation Lab – Wetlands Institute
For this special edition of the podcast, Damian Collins MP speaks to Baiba Braže, the Assistant Secretary-General of NATO for Public Diplomacy, and Burcu San, the Director of Preparedness in the body's Operations Division. They discuss the Alliance's efforts to tackle modern information warfare.
An IT Problem Without an IT Solution: Lee Green, Chief Architect, IT & Operations Division, Blue Cro by Massachusetts Health Data Consortium
Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it.with Alexi Boyd from Boyd Office Management ServicesDate: 29 October 2019 Back in July, I interviewed Kate Carnell, Lielette Calleja, Director of All That Counts and Peter Langham, CEO of Scottish Pacific who collectively launched the new Business Funding Guide. It was refreshing to see industry heavyweights Scottish Pacific using their data collected from years of small business reporting for the power of good. When the office of the Australian Small Business and Family Enterprise Ombudsman noticed a trend they decided to work with Scottish Pacific to develop a framework to support small business in becoming financially fit. It’s a great guide; assisting small business to understand the how, the why and the practical strategies to prepare for funding applications – no matter the funding you’re seeking. So what is the Small Business Funding Guide and how can it help my business to access much needed capital injection? Today we bring together three experts in their fields to help you the small business owner to understand what a guide like this one can do to educate you about being financially fit, the different types of small business funding out there and what it can do to really grow your business. Lielette Calleja from All That Counts is a seasoned finance professional and accounting advisor who knows at the front line what it’s like to see business rise and fall. David Rose is here from Scottish PAcific to tell us about how and why the guide came about and we also welcome Harry Grewal, the co-founder of Hiller’s Transport to share with our listeners the journey he’s been on as a hugely successful small business owner. Welcome to the show Harry, Lielette & David. Topics we’ll be covering: David, tell us about how this funding document came together and why you’ve partnered with Kate Carnell’s office to deliver this guide About the Guide Why Kate’s office? What Scottish Pacific’s research into small business funding was telling you about the collective needs of small business? Why partner with business advisors to get this message out? Lielette, you often ride the waves with small business owners and can see first hand what a lack of funding expertise and access to capital can do to In practical terms, what does it mean for a business to be financially fit? How do you as the business advisor deliver this guide? In your opinion what can this guide deliver to the typical small business owner Harry, tell us about your small business journey and what a guide like this would have meant to your business as you were growing Did you always consider yourself to be financially fit? What’s the best advice you can give a small business growing too fast? What’s the biggest mistake you made when in a growth phase? All When is the best time to seek funding? When should you NOT be seeking funding? Why is it important to be mindful of your mental health fitness in this process? To find out more go to their websites: https://www.asbfeo.gov.au/resources/business-funding-guide BIOS: David Rose is a senior member of Scottish Pacific’s executive team. Since arriving in Australia from London, David has more than 25 years of experience in the Australian financial services sector and has held senior management roles with Commonwealth Bank Group (CBA), National Australia Bank and PricewaterhouseCoopers. Prior to joining Scottish Pacific in November 2016, David was Head of Finance for the Technology and Operations Division of CBA and before that was CFO for Bankwest Retail during their national expansion. David holds a Bachelor of Science from Manchester University in the UK and is a qualified ACA and member of Chartered Accountants England and Wales. Lielette Calleja is the 2019 Accountants Daily Editor's Choice Winner & a Small Business Accounting Advisor with All That Counts.
Aaron Chapman, a leading lender who specializes in working with real estate investors, joins us to talk struggling and succeeding despite obstacles in your way and how the power of inflation can benefit real estate investors. Aaron has experienced difficult times, but has risen above them and grown, despite the difficulty of being broke with a wife and kids, losing his ability to walk in a motorcycle accident, and other struggles along the way. His story is a testament to the power of persistence. Oh, yeah, and we talk about real estate and lending, too.Notable Quotes:“The real estate investor is different. They've evolved from a consumer spending money and going into debt into a business owner.”“If you're working with just Joe lender over there, and he closes 50 transactions a year, that's the experience he draws from to give you practical information to make decisions. Last year I closed 707 for real estate investors.”“A motorcycle accident put me in a wheelchair. I had to learn how to walk again. I realized that you can never guarantee anything in life, but you can guarantee your drive and ability to move forward.”Get in touch:www.AaronBChapman.com Other Mindset Episodes:Learn from Past Failures with Lane KawaokaTime management and multifamily side hustling with Kyle JonesHow Doctors Can Passively Invest in Real Estate with Vanessa Peters, MDGuest Bio:Aaron is a veteran in the finance industry beginning 1997, exited Mining, Heavy Equipment Operation, Welding and long haul truck driving. Since entering the finance industry his clientele has ranged from those purchasing their first home, building their dream home or investing in multiple properties for long term cash flow. His expertise is in the complicated. Presently ranked #14 in an industry of over 300,000 licensed loan originators for transactions closed annually (707 closed units for real estate investors in 2018 and 676 in 2017); Aaron is that battle worn partner every real estate buyer needs to walk thru the tough parts of building a real estate business. In addition to a career in real estate finance Aaron is very happily married to his wife since 1996 with 4 children. Aaron and his wife both take great pride in watching their children mature and make calculated decisions about their lives with their parents coaching. The hind sight education is openly discussed and both parent and child benefit from such conversation which has led to the creation of a family business where each member (even the 12 year old) has a say in the family investments and growth of the family assets. Aaron and his wife recently retired from 9 years of service with the Pinal County Sheriff’s office volunteer Rescue Unit. Both retired as team leaders. Aaron’s specific role within the Unit with designations as EMT (his wife is a Paramedic) was to lead the Technical Rescue unit as well as the Off-road and as well as the Air Rescue Unit’s. During those years the team experienced in excess of 50 rescues each year. In many cases the missions completed received international media attention with lives preserved in extreme circumstances. Transcript: Aaron Chapman 0:00 The best he could find was the value of the decline of the dollar and what the value was in 1930 versus today 2019. He says, What do you think that is like? Hell, I have no frame of reference. I'm guessing it's, it's big. I know what it is. Well, he said in 1934, we could buy it for $1 is the same take $220 today to get the same. Taylor 0:21 Welcome to passive wealth strategies for busy professionals. I'm your host Taylor load. And today our guest is Aaron Chapman. Aaron is an experienced real estate lender who specializes in working with investors. Today we're going to talk about the power of goal setting long term goal setting and short term goal setting the power of inflation in driving your returns and how that can impact your returns. And Aaron's story about how he got from where he came from. Being a lender with with 20 years worth of experience and experiencing multiple market cycles. It's a great discussion. I really enjoyed it. I think you're going to enjoy it as well. Without further ado, here's Aaron Chapman. Aaron, thank you for joining us today. Aaron Chapman 1:07 Hey, Taylor, man, I appreciate you being willing to get up early in the morning. And it's not been an easy morning, to get up to man. But it's good to be here. Taylor 1:13 I've seen you on the video here. And there's for folks that are just listening. And he's in a looks like 100 year old log cabin. What's the story? Like? How do you know what's the deal there? Aaron Chapman 1:25 And yeah, I think this is approaching 100 years old. I believe it was built in the early 1900s like 1920. Aaron Chapman 1:32 And they'll this place where I'm at is seven acres of Ozark Mountain property. This is my office here. I've got a cabin next door which used to be an old chapel. And that is my trial. I stayed I just barely was able to move into it literally just this last week because I would come out here like once a month and I would stay in hotels. I'm in Branson, Missouri, I'm just outside of Branson, where I'm sitting now. And I had contractors working on this is driving me nuts. But how I got here interesting stuff years ago, I was out to dinner with a friend of mine and his wife with my wife and and at the end of the night as he's walking away, he said, Hey, I got something coming up. That's really really big. I can't tell you all of it, because it'll change your life. Mike, okay. And that's huge. It was just just You got it, you got to trust me, as he walks away, like I'm going to change your life, man. He just kept going. And you know, I did I didn't know what that might be on. Then I got a call from some guys from another company the that he said, he gave him my name, you know, another lending firm. And he had just closed on purchasing in his partner just purchased a big real estate agency. That was all realty executives in Arizona, they bought the entire franchise for for Phoenix, he already had a successful commercial real estate business. We just made a deal with this company to be their preferred guys to do all their their lending. They called me up said hey, Joel said that you'd be a good guy for us to try and bring the floor. And going through the process of the interviews and background checks. They said, Hey, we want you to come to our corporate headquarters in Sacramento. But before you do that you need to write you need to do this. And they gave me this five year exercise. I was never been to the goal setting or the vision caster and that kind of stuff. And these guys, were making me do this. Well, one of the guys is the CEO of their company is one of the owners of a large, pretty heavy coaching firm called the core. And one of his partners is within the within the firm. And they wrote these books about how to be successful in our industry. And part of it was being able to write things down. So I see I'll take them up on that. So what had to start, figured I'd write this whole thing out, but it didn't know how to start for the CEO sent out his five year exercise, which is really kind of a Hey, this is what I want to have done in the next five years, have a lot of bullet points in it. And I get it. I mean, it works if whatever you have to do to put that down. But I couldn't. I couldn't get emotionally tied to a bullet point, you know. So I decided to take a twist on this and write myself a letter five years in the future looking backwards. Interestingly enough, this November will be five years. And as I wrote that all down, I started off by putting myself in a specific setting, describing the environment, I'm sitting along the trail next to my jeep with my wife around the fire, I get here the stakes hearing in the background, I went to school description, but what I want to accomplish, and interestingly enough looking at that now, a lot of those, all of its been accomplished in different ways, though, I mean, I wrote down a certain volume I wanted to produce, I overdid that, in units of loans closed, not international dollar volume. So I blew away past what my goal was because I work with real estate investors mostly. And then there's some other things in there just happen to really wild way. And I started seeing that occur. So I decided, I'm gonna start writing things down that I want to accomplish. And in 2017, I was intent on blowing the doors off of any goal I'd ever set production wise, I want to close 600 transactions in 2017. So I tried that same process of writing it down. So I just closed on some properties in the northern Ozarks of Arkansas, because that was all that's a whole other cool story. But I closed on these two lots. And actually, there's some really cool parts that story, but it's going to suck up a lot of time. I just closed on those in December of 2016. It was February of 17. I wanted this goal for the year. So I put myself in a position that thinking okay, I'm going to put myself sitting on my porch, in my rocking chair overlooking the Ozark Mountain landscape, thinking back on 2017, kind of putting myself on that lot. Or I'd maybe have built a house or something. But that's all I described was sitting in my rocking chair on my porch overlooking the Ozark Mountain landscape, looking back on 2017, and the 600 plus transactions that we have closed as a team. And I just started describing how we did that. And the rest of my day. That was I was writing about. But a few weeks have passed maybe two. And then I get a call from my senior executive VP asking me how important is the state of Missouri to me? My I don't know, let me look. Well, it turned out to be 12% of my production. I said, Well, it looks fairly important. He goes, Yeah, he goes, we got a problem. So what's the problem? That we just lost our brick and mortar in the state? Cool. What do you mean last our brick and mortar he goes, we had one license, the loan originator that lived in the state with licensed his house as our office. And now we don't have a licensed office there in the state requires you have an office there. And he'd quit. So now we we lack the ability to continue to do business there. And they're going to suspend our licenses in 19 days. Like, crap, man, what are we going to do? He says, well, we're going to put some ads out on Facebook and monsters you we can get now that we know it's important. I'm like, Dude, that doesn't sound very, very impressive. You know, if I just solved the problem, though. Sure. What are you going to do? So my sister lives in Missouri, used to work with me back in the country days. Let me just give her a call. Like, do fine. You want to handle it handle it? Perfect. So I just jumped in this because I don't trust these guys. Because it's well, I have to trust them a little bit. But a trust them solve that problem quickly because it wasn't a big issue to them. Right? massive issue to me. I just taken on two new big, big clients in St. Louis. And in Kansas City. They're sending me a lot of business. So I called my sister up. She answers the phone and said, Hey, you want to get license? You haven't talked to me in six months. And all you ask, do you want to get license? Again? Is that a problem? I need somebody to get licenses state and come work for me. Well, then she paused. I can hear her kind of choked up, her voice cracked. And she said Aaron Chapman 7:37 I just lost my job. I was cleaning condos for guy and he just sold them. You know, because this is a big vacation town. Because my husband's job is good, but it's not meeting all our needs. And I just I in when we're Jim and I were talking about that last night. He said wanted to call your brother. Because in here you are on the phone the next morning. So is that a yes. Because you have to Yes. That right past the whole emotional piece of it just went straight towards I've got a mission, right. And so then I booked flights and flew out here two days later or three days later is a Thursday. I called her on Monday, came out here on a Thursday. And me and my wife and my son went straight to her house rent a car went right to her house TI I pulled up colors that were outside, she comes running out, just come in and see the kids she had two kids that never met before. I don't get dressed in the car, we're going to go look at these places. Because I needed commercial real estate. Aaron Chapman 8:33 actually know that let me let me let me backup. I even got ahead right there. So a few went ahead decided to get the licensing piece, right. And she went through the whole process of 20 hours of education she had to get get ready for this test. In the meantime, you know, we're getting closer to our deadline where our licenses are going to go inactive. And then have everybody calling me say Are you ready? You ready gonna get that you get that license done because they're freaking out that a bunch of deals in my hand. And then the test day came. And I was walking around just pacing like a cage tire waiting for the phone ring. And then finally That afternoon, my phone rang with her number on I was excited. But finally this is done. I answer the phone waiting for the good news. And I could hear sobbing on the other end of the line. And so my heart sank and I literally just I didn't know what was going to happen there and she starts just apologizing. She missed it by one question. So now she had 30 days so she can retake the test. And she's apologizing, apologizing, apologizing, it doesn't matter. It's all cool. I've got another plan. She goes What's that? So I'm gonna solve the problem. I'm coming there on Thursday. I'm booking flights now. I need you to find the every place I can write in everything. I can buy that as commercial because I need to move my licenses and five of the states five of the 24 states I'm licensed in require commercial brick and mortar for me to stay active in their state. So if this is my home, home office, I have to have that. So I flew out there on Thursday and I I was just saying we drove up to her house. She asked us to come and see the kids like no Get your ass in the car. We're going to go look at these places. And they showed me the perfect little spot is a little office in a senior center owned by the city that was going to be vacant and they could they could put me in there for very very very low rent like 300 bucks a month like perfect. Let's take it so we'll start making the deal so I went and talked to over the city start making the deal work right. And then our way back to her house she goes Jim wanted me to take you by this place. my coat so it pulled up and there's these you pulled up and there's just it look like these two structures kinda you can see covered in vines and vegetation. As we got out of these two old cabins with a deck between them just right off the road. And we started walking through them and you know one of the doors was opening was able to get in it and then but we didn't went ahead and called the realtor to come open and both up as we're walking through I just really kind of fell in love this place and I looked at my wife said what do you think she goes by him? So core the realtor and she says I said you think we will get the seller to carry she was never carried before. A lot of people have asked and they won't do it. So what we're going to ask because you don't ask you don't get yeah go ahead picked up the deal. And they accepted it then negotiate with us on the price a little bit but they brought it down to about 10,000 from where they had started. And when she got the accepted obstacles I cannot believe this that this does not make sense. So to do this, it was the children of the guy who put these here back and I think the 60s or 70s he had one was a little chapel This wasn't was a gift shop and they accepted the offer. So we jumped at it. We closed and I flew back home and I came back literally a quick turn and burn came back out here to meet a contractor to see what is it going to take to rehab these places. Right. And so I pulled out we I flew in got the rail car crew straight over here called my sister say I'm going to the cabins I got to meet that contractor pulled up walk down from the from the from the road down the steps to the deck by step on the deck I look to the left and on the porch of this cabin was a rocking chair sitting there. I ran over my Kelly I got a rocking chair and I'm kicking back in my rocking chair. And then it hit me. I pulled out my notepad out of my backpack that I had and I read it where it says I'm sitting in my rocking chair on my porch overlooking the Ozark Mountain landscape thinking back on 2017, those 600 transactions be closed. And I am just I was just overwhelmed that goosebumps like holy cow two months in two days earlier, I wrote this down. But I was thinking the Ozark Mountains of Northern Arkansas, not Ozarks of Missouri. We're in southern Missouri in the northern part of the Ozarks. like wow. And then my sister pulls up and she's got this really loud voice you're you're not supposed to see that yet. Like How did this get here, because your wife called last week and said in make sure a rocking chairs waiting for him when he gets there. So the real lesson that I learned, it's another reinforcement, you write it down, it comes about right. So you have to concentrate your mind. gotta write it down, you got to focus your energy on that. And then you gotta share it with people you care about. Taylor 13:09 And that care about your wife, Aaron Chapman 13:10 exactly, especially your wife. And ultimately, they will make things happen that you're not thinking about, you're concentrating on the goal, right. And she made sure that that rocking chair was there, and I accomplished what I had written down in a short order. And now since then, we've had conversations because you need to stop writing stuff down, continuously starting to joke, because we don't need all this crap right now. And because when I get focused on something that just happens, so I encourage a lot of people. So now I have a series of books coming out, there's four of them that are written right now. And they they, the first one is that story. So I thought I did is I wrote one big book. And instead of having one big book, I found that there's a lot of filler. When you're doing multiple, when you're doing a book, you're trying to cover a lot of ground. And so what I decided to do was cut it up, because it's just you know, Cliff Notes has made a fortune off of taking all the filler books, taking honor pages him down to 15. So that's why I decided like, I'm not going to do anything more than 30 pages. But I'm gonna do a bunch of little books and dive deep on the subject. There's only so much you need to give. If you look when you're reading people's stuff, there's so much filler that I got to keep their attention. So four of them are coming out. The first one has to do with that. Taylor 14:25 Awesome. Well, that is quite the story. And there's a you know, lesson in there for sure. Right, and the goals down and then relentlessly pursuing them and sharing them with others. That's, that's all great. So can you tell us more about your, you know, like to cover your background too. So the listeners know exactly where you're coming from and what you provide for, you know, the real estate investing community? Aaron Chapman 14:50 Well, backgrounds a little different, too. So we'll get into the background piece of it, you know, I started off life in you. Right, I left high school as I will graduate halfway through my senior New Year how I get that I have no clue. But, you know, I was able to take off and go to work in the oil fields of Wyoming at 18 years old. And then so I was always working in that type of environment. I was on the cattle ranches in high school, and then did the oil field thing that I worked in running heavy equipment driving truck, I work in the mines in northern New Mexico. And that got shut down, I end up finding myself looking for a job and I had a wife and infant son and there was a day that we were completely broke. And I was hunting for this job I went over to a landscape company was getting, you know, putting in for $10 an hour to drive a landscape materials truck and they even shot me down to when I lived there. And I had a coupon for I mean, I remember sitting in their parking lot crying because I couldn't. That was that was that beat. At that point. I thought I could easily get one because I had such a big resume. But that's what was that was actually my problem. I was to add my qualifications or exceeded anything they were looking for. And they knew the second I got another job be added $10 and arrows and stick around for Yeah. And so on my way back my wife and give me a coupon for diapers for my infant son. And as I'm driving home, my gas light pops on my truck. And so I pulled up to a grocery store had a gas station out front, I swiped my debit card, they got declined cash. So I don't know my truck looking for change.I started walking to the parking lot for about two hours to find an opportunity to get a couple gallons of gas. And luckily gas back then because only 98 cents because it was today I'd have been there for like six hours that I went into the grocery store, find the corresponding diapers with that coupon paid for them came out and I ran face to face with a guy I used to work with and the company I ran heavy equipment for. And he asked me how things are going I explained he goes Let me take you to dinner. They had a gift certificate Red Lobster before gift cards is back in 97 took me my wife to dinner The following night actually. And he introduced me the lending industry. And I knew nothing about this. So he introduced me as broke. I met with those guys I kind of put off my hair I cleaned up I went in there as a telemarketer in 1997 over 21 years ago Come December. So that's how I started the industry. And now it has evolved from just you know, at the time, it was just taking inbound calls from the advertising for people want to Rifai to eventually in 2003, I figured out the real estate investor that they were out there, it was no longer this emotional battle to get people to try and buy a house and and consume in the perfect house and the perfect street with the perfect kitchen and life will be perfect when you close even though it sucks right now. And you deserve this house you can can afford because it's your right as an American, right? Yeah, that was the prevalent thing at that time that led up to the crash. But the real estate investor has is different. they've evolved from a consumer spending money and going into debt to now a business owner. And that's what we go into. I help them to take the mindset away from this consumers being sucked into just cash on cash return and cash flow and low interest rates all these things to you're the CEO of a real estate investment business, you're running this organization. And anytime you buy property, and you take on those who source it, and acquire it and rehab it and manage it and maintain it, that's your Operations Division that comes free with the acquisition of your deal. But there's no way that's free, because I'm paying, you know, for the for the house, and there's got to be making money there. And then I'm paying, you know, eight to 10% on my rents, they're making money there. I'm like, you're going to get that anyway. You know, if you bought a house at market value that a real estate agent listed, that agent gets paid, right? Aaron Chapman 18:36 course the agent after you close? Aaron Chapman 18:39 Gone, done right? What do you get from an agent after that you get a picture of her damn cat at Christmas time, right? All right. Did that go quiet time around Christmas time he goes, dude, I gotta figure my agent or damn cat right here. So it was it was it was a confirmation that that's real. And then you know, you gotta go find your own property manager and go through four or five of them and lose money and all the battles and putting anybody in there just so they could say, Hey, we did our job. But we deal with the right people. You find the right people to put in your business. All that stuff is handled for you, you've got their experience. You don't have to learn all these things to be able to run your business, they run it for you. And that's where the free comes all that experience that comes you ever heard the term good judgment comes from experience and experience comes from bad judgment? Taylor 19:24 No, I haven't heard that. But I like it. Aaron Chapman 19:27 Yeah, and so it goes to prove that we learned the best we get our ass kicked. That's just how it works. These guys did for dozens of years. And they're able to take that and put it to work for you. Because if you're successful in your real estate investing venture, they're successful, right, their business takes off. So on the flip side of that, I tell them, I'm applying for the fractional CFO job. But what I mean by that is is, you know, I am here to help you navigate the financial piece of it to be successful in the acquisition, expansion of your real estate business. And I will never speculate, never theorize about business.I'll give them practical data. And how I can do that is there's 300,000 people in the United States licensed to do loans, and what they call licensed will an originator. And when you look at the statistics, the average person closer between two and three transactions per month. So if you're working with just Joe lender over there, and he closes, say, you know, 50 transactions a year, that's the experience he draws from, to give you practical information to make decisions. Now, last year, I closed 707 for real estate investors the year before 676, you know, it's 2017. But I wrote that down like 600 units, I closed 676, then I've been doing this since 97. We know a little bit about the space, I've seen a lot of people fail, I've seen a lot of people make good decisions and they've succeeded. That's where having me and where I put myself as a member, as a member of your board table, a trusted advisor at your board table is the benefit because you can come to me with how do I handle this problem? Or what about this particular issue? I think we have to go through the experience of learning how to deal with that I just share with you how somebody else did. And I have to tell everybody, before you close like in one of the big things we run into is they get really excited about real estate. And they go off start buying the people that things cash trying to do that first strategy. And everybody talking to you are not allowed to close on a cash purchase till I see it. I have to see the paperwork, I have to know the deal before you actually go in and close. And in fact, I even tell some Me neither. Even though we're on the phone, you got to promise me you're raising your right hand right now. And repeat after me. I will not close unless Aaron Chapman sees the settlement statement. You know, and they still do it. Even though I tell them you can't close it, and they still do it. So people need to remember, get your board of advisors and talk to them. Bring them into the deal. Understand it before you close Don't get so excited about the when the cash on cash return look awesome. It's never right. You know, so a lot of the mistakes people make or wonder they're jumping there too fast, or they're trying to time the market today. They're they're kicking it off to a timing, right, either too quick or too slow. The other is, is where they're just looking at the numbers. Well, this pro forma looked awesome. Why is it not looking like the performant. Now that they own the deal, that performance is a guest. In fact, I got a close friend of mine who's also a client is a professor of accounting at Kennesaw State University. And he says performance Greek for made up there's not a damn bit of is real. Right. So I don't find who you want at your board, then use their pro forma as a way to decide which property you want not to compare people, but between the performers, because none of those performers are accurate. But once you decide on the property, then you take that pro forma that you use to the side with, you look at it closely, you want it up and throw it away, because it will serve no purpose after that. Now we get into the real deal. And so I asked them, and I'll ask you what is the most valuable part of the real estate transaction? Where where's the most Taylor 22:54 from my end, you know, I do syndications with which involves bigger teams. And you know, we have various people on the management team all that. So for me, I find the biggest value is in the quality and experience of the management team and the general partnership team. Aaron Chapman 23:16 The I can't argue with it all. Because I think that having the right team is number one, to get into the nuts and bolts of the real estate itself. The monetary value, as far as I'm concerned, when you get to the monetary side of it, I would say the ability to leverage it. Not tell everybody leverage is where your is your is your most valuable part of the deal. Your ability to leverage, you know, and we're going we're dealing with consumers, right, and we 72% of the US economy is consumption. Right? I think it may be a little bit different than that now, but that was a statistic back in 2018. In fact, in 2018, I've learned that in 2017, that 19 plus percent of the global economy with the US consumer, like 1969 things 19.7 staggering, isn't it? Yeah. So what we have to do is we have to take people from becoming a consumer, or they're thinking they're spending money and going into debt, and now believing that they're the CEO of this business, and then understanding that the leverage is the biggest return. Now what I mean by that, is we live in an inflationary environment, correct? Taylor 24:18 I know. But I believe it stated by the government as basically being nothing which I also don't believe that statistic. Aaron Chapman 24:27 They say it's 2%. Right? Well, they go off of the CPI, which is the corporate, I guess, the core production index, I guess what they call that. And so that's a narrow, narrow index of what they're following. They don't put in food, they don't fit put in energy, and they don't put in taxes. Those are not part of that. There's other things they're not factored in. There's a couple other little some other monkey math, but the basics are, are this so when was the last time that you went into the grocery store bought the same items? And none of them were on sale? And they went down in price? Yeah, doesn't happen was the last time you paid less per kilowatt hour on you? Taylor 25:03 Ever unless I, I don't know, I moved at one point to a very different area that rates might have been lower. But uh Aaron Chapman 25:10 yeah, but I mean, right. Right. Right. And when you're talking about the cost per gallon use, that doesn't go down, when's the last time your taxes per dollar earned went down, unless you got some tax deductions. It doesn't go down. You know, your whatever you show is actual taxable income that keeps going up? Well, there's a place called shadow stats, calm or shadow statistics. And that was actually shared with me by that male professor of a Kennesaw State because you heard me on a podcast to talk about this. The Dude, I need you to come speak to my students, then it went from there to now we're working on the curriculum together. And some really cool things are being done. But he showed me the shadow stats, and another thing called the chap would index and as this stuff back in, so the government tells us that the cost of living is only increasing by 2%. But it's actually between five and 7% per year. So, so we're looking at this, am I okay, so you've got we're in an inflationary environment, we all understand that. So that means we get to raise rent as as, as investors right on the property. Do you know what the national averages as far as only, I guess, Taylor 26:15 maybe two and a half percent? I think I saw that somewhere. Maybe? Am I on the mark? Aaron Chapman 26:22 Pretty close, the most recent thing I saw was 3.6%. was under there's a lot more than that. So let's just say I mean, so let's just go right in the middle between what you just said and what what I what I recall the next drivers be I don't have that in front. So I'm going off of recollection. So somebody wants to send a message and say Aaron's wrong and he sucks is less than that, or more than that. And so let's say 3%. So we're talking about $100,000 acquisition, and we're going to go run percent rent to value ratio. So we're going to talk to the non syndicated people, the people just getting started. So 1% raise the value ratio is how much? thousand bucks, right? So what 3% of 1030 bucks. Are you going to do math this morning? That's just the way it's going to work. 30 bucks. Taylor 27:07 If I've just handed me $30. Man, I'll take it, but I'm not. Yeah. Aaron Chapman 27:13 I could stand to get a bigger okay, right. Why not? But that doesn't 30 bucks doesn't go very far. Right. So 30 bucks, big damn deal. But does it seem plausible that $100,000 rent per month? We you get about $200? Right now? Yeah. Definitely achievable. So but if you raise rent the next year, you're $200 a month at 230. Right? Yes, your cash flow went up? Well, by how much? Did that cash flow go up by what percentage? 15%. Now, exactly right, I said 15% increase in my cash flow. And if you were if you were lucky enough to buy in a place where you strategically bought a place you keep raising rents on the regular. Now you got a compound effect of 15 and 15. And 15 grows even more, right. But do we get do they get to raise the paint on the 30 year fixed loans, the pace inflation? know, there's they said we're willing to accept the same dollar for the next 30 years, even though the dollar is losing a compound value. And you know, when that hit me one day, I'm like, That's amazing. You know, and it's just it was one day thinking about this stuff. And I'd never heard anybody say this, right? I heard them say do the inflation to limit the debt. But nobody said out that I got the thing of Wait a minute, I get to raise rents. I'm paying them less than less I get to keep the spread. That's absolutely awesome. Now let's think about what the spread is. So as I'm talking about this, on another podcast, the host stops and up three quarters the way through it, he goes, dude, we gotta go back to the inflation thing that you're talking about 10 minutes ago. He goes, I'm sorry, I hadn't listened to you for last 10 minutes, I got fascinated by the inflation thing. Like, well, it sounds like I'm at home, right? Because I can start talking and they easy to ignore me. Well, he said that he started doing some quick research and found the best he could find was the value of the decline of the dollar and what the value was in 1930. Versus today. 2019. He says, What do you think that is? Like? Hell, I have no frame of reference. I'm guessing it's, it's big. I know what it is. Well, he said in 1934, we could buy it for $1 is the same that takes $220 today to get the same. Like there's no way that's right. He goes was talking about that we got to thinking about wages. And dollar a day wage does not seem like can be that far off in 1930. Right. Today, $220 a day is 57,000 and change per year. That's not far off. You think about that? That seems plausible. Now? Is it 100%? It's hard to find this data and looking around and there's so much paperwork on it from the from the government is so thick, it's hard to figure out what's what we start looking at all that but that seems about right. So okay, let's think about that as a benchmark. So you're a real estate investor taking a 30 year fixed mortgage up, right. And you're going to rent your property out and you're going to be found a spot that you can reasonably raise rents at least one half to 2% a year, let's say 3% every other year. Right? So you know, you got some compound effect there. But what exactly is the dollar going to do over that timeframe, the best we can do is let's just say that is the metric will will fly for the next 30 years. So 220% is the loss in 89 years. So it's around up to 90 below conservative, how many of your 30 year fixed mortgage periods will fit in a 90 year window? 333 of them. So we take to 20 divided by three, what do you get? Aaron Chapman 30:34 This is going to be the hard one. Taylor 30:35 Yeah. 79Taylor 30:47 73, right, it's just too early for me to be doing math in my head. Aaron Chapman 30:52 Yeah, I had to memorize this crap. Otherwise, we just be sitting here listening to me just mumble. So 220 divided by three is exactly 73.33. So that means the time from the time you close on that that deal, start paying the loan with somebody else's money, the dollar you're paying back with will lose 73.33 times its value over that period. Look at the steep decline that that is. So I'm guessing that somewhere between your 12 and your 14 This is 100% guess on my part, because I've yet to be able to figure out the math is that we're paying it zero back. So right now the professor and his students at Kennesaw State University is working on a tool to actually figure this out. Because he and I've been talking about it. So this is what I'm guessing we'll get there he goes, we'll figure it out. And so they sent me a tool that broke down the dollars devaluing at five to 7%. Anytime you can type in five or seven, or whatever the rate of inflation is at that time. But the problem is that tool actually just starts a compound decline of the dollar, and it wasn't quite working, because it's taking the smaller, it's a percentage of the smaller dollar value. So it really doesn't, doesn't work out to know you have to figure it back in is the cost of of the living expense eroding the dollar, she started at 100.And then the cost goes up, therefore the roads at a faster pace than five to 7%. Therefore it's going to wipe out within tender within 12 to 14 years, I think. So we're gonna actually figure that out. And I'll be able to publish that to the world when our findings are done, kind of makes me feel like an anthropologist young and go dig up a phone interact, and I've got my college backing me up, I'm going to dig up the real skeletons of the of inflation, and expose this to the world that we're we're the sole asset base, or asset class that takes advantage of inflation show get a 30 year fixed, right, that's some good all the way out for all 30 years, don't pay it off early, because you are you're creating money out of thin air as $1 D values as you get to raise rents and continue to increase your income as you decline what you pay it back with that right there to me is the most powerful instrument ever seen yo yo compound interest is the is the eighth wonder of the world. I think being able to use leverage to offset inflation is even bigger. You know that right? There is like the ninth Wonder of the World, which just has never been discovered until now. Now, I stumbled across this dang thing. And, and it's amazing. To me, it's exciting when I start talking about I'm sitting in the mic right now Taylor 33:22 doesn't going off about I think it's a it's a very important point. And you know, the broader society, you hear about this inflation at least a little bit. And when you're in the real estate investing circle, but then I'm not super frequently, but it comes up because you we also have the gold bugs that get involved and like to talk about how terrible the dollar is, and fiat currency and all that. But broader society, you know, the broader world talk about income and wealth inequality. And there's not even a mention of inflation and the long term effects that inflation has on the average Joe person who maybe their salary of many, many of whom their salary doesn't keep up with inflation. So over the course of a career, from when you get started, and in your case, what 18 and in my case, my early 20s, over the course of your career that inflation, if you're not keeping up, really hammers that purchasing power, can can really hammer the purchasing power of your your W two income. So yet another reason people need to be investing in real estate. But it's inflation is definitely something that broader society doesn't talk about at all anymore. It was a topic when Jimmy Carter was in office, right? But since then, nobody it doesn't come up at all. And it's not a good thing. And it's here to stay for sure. It's not going away. Aaron Chapman 34:58 Oh, definitely. Because we used to, you know, we just accepted it backwards gonna deal with inflation. And not only we deal with inflation of, you know, the cost of living, but people's expenses as a whole inflate and the fact that you know, when we were younger, you know, and we you know, we start with with no kids, and then you have one kids and twos and threes, and then we have a board. And I mean my wife get to discuss having kids start showing up. The cost of life continues to grow. And, and we add that in with the cost of just living as a whole going up man, it can be it can, it can be tough, be very, very tough. Well, I just tell people, listen, it's going to suck, life is going to get hard what you need to dig in and keep moving forward, you need to have that goal, have to decide what you want. And you don't stop till you get there. And then when you get there, when you reach your peak when you reach your Everest, don't sit back and don't relax, because that will kill you, you keep moving. And then you're going to go right back up and against we got you next to Everest, and then your next one. And sometimes you're not going to meet it in the time frame you give us you have to go back down, you know, to recuperate and head right back up that thing you never stop. The second we lay down as a second we die. And that's how we have to look at everything is is going to beat you up. It's going to get you there. But eventually you're going to get through this life. In a way I figured Bruce bleeding missing limbs, I'm going to cross my finish line.And I deal with a lot of people that are so intent on retiring especially early, it's like I'm gonna retire early, I'm gonna retire at 40 years old. I was thinking that at one point I was on track in my 20s and 30s. I got in a motorcycle accident put me in a wheelchair, I had to learn how to walk again, all these things had to restart several times. And I decided that point and when I realized that you can never guarantee anything in life, but you, you can guarantee your drive and your ability to move forward. But I'm no longer looking to retire. When I come to the grave. I'm coming in hot. I mean, like a meteor hit. I'm gonna dig my own damn hole with my carcass. And, you know, because I feel that there's more to be accomplished if I just keep moving. And I'm not willing to just throw in the towel and quit no matter what I don't care how much money I have. It's not about the money. It's about me adding value to the rest of the world. And if it's, you know, starting on my YouTube channel, if it's getting my books out, if it's doing loans, I don't care what it is add some value to somebody other than me because I'm me, I'm the most invaluable person in my life. Everybody else needs to be valuable. The goals that I accomplished sitting here today because of other people you know, I wrote it but they made it happen. So I have to just convey to everybody decide what you want. Get the right people around you go freaking get it. And when things don't go right, don't flinch about them. Don't point the finger at them point the finger back that you could something you didn't do. I love Taylor 37:36 I love it. I think we should all try to have that mentality. I mean my great my grandfather passed away earlier this year and he was 92 and they had a wood stove heating their house in the middle of nowhere Pennsylvania living on the farm wood stove, heating the house until January and he was 92 he caught the wood now we can granny got help from some of my uncle's doing it but he would go cut the trees down, cut the wood make the fire every day and he was still working on the farm and he had a pacemaker and you know, all kinds of stuff. He had to set limits. He could only his doctor told him he could only work for five minutes and then he did the rest for 15. So I'll tell you what, man, he was working for five minutes and then as soon as that five minutes came he was staring at his watch till he was allowed to work. Yeah. Yeah. Aaron Chapman 38:26 Yeah, in his early 70s and he's doing the same thing he will not he is house with power. He will have a truckload of wood every single day during the cooler months. And actually one of the four books the third book has a picture of him out there with the chainsaw that he he used to use back in the 70s his old steel chainsaw that was that was built in the 1960s it's still originals never been rebuilt. It's still run Wow. He goes out there and he cuts his wood and he eats his house the same thing. These guys are going strong. This guy he's gonna you know sometimes I think he's gonna outlive me. And I'm right behind me here is nobody though that seems underneath 18 years old that's going into place 100% done. So I do this interesting what you're saying here just ringing with me. You stay active you keep moving. You never stop and then when eventually it's time to stop you'll just stop but you'll have accomplished some things and you've had a pretty out Taylor 39:17 there but people will like people will remember you after your gun idea there's a picture somewhere I'm trying to find a copy of it. There's probably five years ago so my grandfather would have been in his late 80s of that was captured of him on a trail cam just a trail cam at one of my uncle's put out his you know spot deer and stuff walking through the woods with a chainsaw in his hand because he's going and cutting down the trees. And that is I know, man I know I need to find it. I've asked around and nobody knows where it is. I'll keep up the pursuit but yes, that's the way to live your life no matter what I mean. I don't I don't particularly enjoy going cutting trees down but no matter what you're doing, need to keep Aaron Chapman 40:01 dude that's my dams and Dude, that dude sitting on a chainsaw. There was one time I got asked by this youth camp to come in and get web forum and I'm like cool you know how many of you got we got 500 people kids on this youth camp doing this big old big old hike and we want to get into this one campsite and have What did I took down so many trees and we had we had raisers run the trees I'm back injuries are like get them out there and they're chop it up. We end up having enough what I could have filled this cabin. I just thought I found a night dead Stan and I was going to work. I love that it's all getting I have a Taylor 40:31 blast. We're gonna take a quick break for our sponsor. Okay, Aaron, I have three questions. I asked every interviewee at the end of the show. Are you ready? Aaron Chapman 40:43 All right, or away? Aaron Chapman 40:46 I may give you the wrong answer. Taylor 40:48 There are no wrong answers. So that might be true. First one, what is the best investment you ever made? Aaron Chapman 40:56 really was the best investment was in myself sitting down and understand the concept of thinking about it and putting it down on paper and submitting it into the universe. That's the absolute best investment. I have some great investments monetarily that have paid out phenomenally. I had some that paid over 3,000% it was a great investment. But if I didn't have my head, right, and I wasn't in the right place, and I wasn't looking at things pop, I would never have noticed it. I would never bought into that. And I didn't have the guts to step into because it was unsure and unfamiliar territory and had the balls to step out there and actually jumped into it. And it paid out. Awesome. You know? So that's that's where I think is the best investment for me personally, the second is in my kids. I have a whole ambitious for a whole other podcast. I've got my kids down. Taylor 41:40 Nice. Yeah, like you said, I'm sure that's a whole couple hours worth of discussion. On the other side of that, what is the worst investment you ever made? Aaron Chapman 41:53 myself Aaron Chapman 41:55 seriously, and that I can say all day long is because I chose certain things I thought okay, this is whatever Chapman wants, and I got really, really selfish and all about me. And because of that the direction I was heading in life, that it was a it was literally a divine gift of accelerated education. I got my ass kicked by that motorcycle accident. I woke up in the hospital, my leg shattered and I learned about me and the direction I was going and that I was actually I was on a self destructive path. And it woke me up. And I got to see people that surrounded me that people that cared that before that day, I don't know that I cared about them as though the way that I should have and the way I care about them after the fact after I found myself completely relying on them for everything. Wow changed my angle. And so I am both my worst and best Taylor 42:43 invest. So do you still ride a motorcycle? Aaron Chapman 42:48 Not if I want to come home to a wife kids and furniture. But one more time. You know, I went from the street bike that I jumped on you familiar with dirt bikes. Aaron Chapman 42:59 Have you ever been on a car? Aaron Chapman 43:03 So as a Honda 502 stroke, that thing is a monster. Yeah, well, I jumped on that one to prove I could still ride and I just rode the hell out of that damn thing to be sure. Because when you hit that power button and wants to flip over to lean across the handlebars, and I poured the coal to that thing, just to prove I could do that. wrote it back and give it back to my buddies like I'm done. I know I can do this. Eventually I'll pick up another one. We're in a rural community. But I'm an honor my wife's wishes on this day on cc two Taylor 43:28 stroke. Yeah, that does want to flip over when you when you hit the gas I I wrote one very briefly when I was a stupid college student with a couple of nickels to rub together that I shouldn't have spent on it. I wrote one for a month and then I almost got into an accident and I was like, never again, this isn't worth being dead or even injured. You know, I prefer not being not being injured. So yeah. Aaron Chapman 43:55 Dude, by the grace of God, am I walking again, I can do things again. I used to be a miracle foreigner and climber and all that kind of thing. And I came back from that I went into the hospital hundred 90 pounds 7% body fat at six foot one I rolled out of there. 256 pounds. Wow, just a bone bag when I came out of there and having to heal again. And by the grace of God, I got my legs back on with nice, I went back into the hills as a technical rescuer for the sheriff's office and getting people out of the worst day of their life. And I just retired from that last year. But I wanted to give back with what I still had. But it's I'm in pain all the time. I still hurt all the time. And sitting here in pain, and you have to deal with it. You move on. And I don't take any of the medication because I don't want my my guts tore up. And so you just live you live through it. And if I could look back on change, I wished I was not the man that I was at the time. And I would have needed that lesson. I absolutely need that lesson. It changed my trajectory. But you know, haven't been the right person? I probably wouldn't have you Taylor 44:56 still with us, though. So Aaron Chapman 44:59 Oh, leaving it ain't leaving this earth early. You don't send a pickup truck trailer job. Taylor 45:05 I like that. So the last question, my favorite one, what is the most important lesson you've learned in investing. Aaron Chapman 45:14 Um, sometimes the best deal is not the deal you're looking at. Or another way putting in sometimes the best deal you do is a deal you don't do. So if you feel it all that it's not right, you walk away. But if you feel it's right, you go, you go all in, you jump in there, and you get it done. And you are if you're going to run into struggle, you're going to run into problems, you don't Taylor 45:37 stop and as a comment on that something we didn't touch on. And I'm sure you can talk for hours on this as well. based on the amount of time that you've been in the industry, you watch the experience the run up to the Great Recession, and then the big crash and all the way through. So I'm sure there are a lot of very important lessons in that from I don't know whether you are an investor yourself at that point. But you're working with investors and just retail homebuyers there are probably a lot of important things that you observed in there, and the rampant speculation and the enthusiasm and you know, needing to needing to get in. Aaron Chapman 46:21 It was absolute pure greed is what it was, you know, and the fact that people decided that they needed to have what they deserved. It was an entitlement, and greed and selfishness that got us where we were. Now when you tell everybody you all deserve this house, and everyone's agree I'm getting that house, you better give it to me. I remember people standing there that didn't qualify for anything that they demanded, you make it happen, because because the government says I deserve this. No, it was frustrating to watch all that go on. And now we're starting to see it again. It's not it did the veneer of just the veneer of science society as a whole was only about three days ago. We think, of course, when you started, I mean, you take a natural disaster and Hurricane Katrina, whatever you see people completely flip how they normally be in a short period of time. And it doesn't take long. What we're not that many years, you know, 10-11 years away from when the crash really hit for getting back into the same thing again, I cannot believe we're going right back into it. But you know, that's why I love working with real estate investors. They look at the nuts and bolts of this is their money going into this. There's not there's not somebody else's money paying for their house. We could talk about that for hours to where can people get in touch with you? Where can they find out about the books when they come out all that good stuff. So just go to AaronBChapman.com, you'll see me sitting in front of the cabin with that chair, the actual rocking chair right there where I'm sitting now. And that's where it all that where that all starts, you can go to the media page, you'll this podcast will be on there. Eventually, you can go check out any of the books will pop out on there on the media side when they're ready. They're in with the publisher. Now I've got a couple of I just actually shot the third cover India the cabin the other day, which I hope it's not too controversial, but you know, it's we'll see how it goes. You got to punch people in the face and sometimes, right. And I'm hoping they're gonna be out by the end of the year. And if not, then I'll keep going. Yeah, Taylor 48:25 let's get them out when they get out and make it happen. Well, thank you for everything today. It's been a great discussion. And appreciate your time here on passive wealth strategies. Thanks, everyone, everybody out there tuning in.I hope you enjoyed the show today. If you are enjoying the show, please leave us a rating and review on iTunes would be a big help helps get the word out to others. If you know someone that could use a little bit more passive wealth in their life, please share the show with them and bring them into our tribe. I hope you enjoyed the show. Once again. I hope you have a great rest of your day a week and we will talk to you on the next one. Transcribed by https://otter.ai
Ahmet S. Yayla, Ph.D. is co-author of the just released book, ISIS Defectors: Inside Stories of the Terrorist Caliphate. He is Deputy Director of the International Center for the Study of Violent Extremism (ICSVE) and is also Adjunct Professor of Criminology, Law and Society at George Mason University. He formerly served as Professor and the Chair of the Sociology Department at Harran University in Turkey. He is the former Chief of Counterterrorism and Operations Division for the Turkish National Police with a 20-year career interviewing terrorists. His work was primarily concerned with terrorist and related activities of ISIS, al-Qaeda, al-Nusra, Hezbollah, the PKK, and other global terrorist organizations and he was responsible for several successful operations against the above-listed terrorist organizations. Dr. Yayla designed and administered counter-terrorism and intelligence activities and operations for precautionary measures in the city of Şanlıurfa, located at the Turkish-Syrian border and at the borders of the current ongoing war-zone in Syria. Dr. Yayla’s research mainly focuses on terrorism, radicalization, countering violence extremism (CVE) and the Middle East. He has earned his master’s and Ph.D. degrees on the subject of terrorism and radicalization at the University of North Texas. He has authored and co-authored several articles and books on the subject of terrorism and violence including First Responders’ Guide to Professionally Interacting with Muslim Communities: Law Enforcement, Emergency and Fire Fighters, Understanding and Responding to Terrorism: A Complete Model to Deal with Terrorism and Terrorism: A Global Perspective.
This week Simone and Jacques talk with Erin Plitsch of Coastal Restoration and Protection Authority. Erin is a Coastal Resources Scientist with CPRA’s Operations Division in New Orleans and also serves as Chair of the Caernarvon and Davis Pond Freshwater Diversion technical working groups.
Welcome to the latest episode of Delta Dispatches. This week Simone and Jacques talk with Erin Plitsch of Coastal Restoration and Protection Authority. Erin is a Coastal Resources Scientist with CPRA’s Operations Division in New Orleans and also serves as Chair of the Caernarvon and Davis Pond Freshwater Diversion technical working groups.
David Miranda, innovation point of contact for the Exploration Ground Systems Program's Operations Division, offers tips for unleashing innovation.
David Miranda, innovation point of contact for the Exploration Ground Systems Program's Operations Division, offers tips for unleashing innovation.
Nina was born and raised in Lawrence, Kansas, and can often be seen wearing KU gear. She graduated Cum Laude from The University of Tampa with a Bachelor of Science in Finance in 2000. She was also designated as a Distinguished Military Graduate (DMG) while being commissioned into the United States Army as a Second Lieutenant in the Finance Corps. She served in the U.S. Army as a Finance Officer from 2001 to 2008, serving in multiples capacities such as Detachment Executive Officer and Disbursing Officer for the 126th Finance Battalion in South Korea, Army Element Commander and Chief of Operations Division at the Defense Finance and Accounting Service (DFAS) in Orlando, Deputy Comptroller for 5th Special Forces Group and Comptroller for the Iraqi Special Operations Forces while deployed in Iraq, and Financial Management Company Commander at Joint Special Operations Command (JSOC) at Fort Bragg. After ending her term of service as a Captain, she was sought after to become a site lead and project manager for a Defense Contractor, where she opened a site in Alaska, set up operations and procedures, and hired and trained the staff to complete the mission. Additionally, she was responsible for the establishment, implementation and data migration of a central platform (Salesforce.com) for use by multiple offices. Nina is passionate and driven to learn and help others heal. Physical pain was a significant part of her life since 2006 and following her time in Alaska, her journey to heal herself and help others do the same led her to become a Certified Rolfer, Licensed Massage Therapist, Certified Personal Trainer, Certified Corporate Wellness Specialist, Certified Yoga Teacher, and Integrative Nutrition Health Coach. She also opened a healthy food truck, Thrive Street Eats, in attempt to provide the healing foods that she recommended and couldn’t find nearby. She recognized that her passion to heal others was a stronger personal passion, and therefore, she decided to pursue another passion of Real Estate as a career. Nina's thoughts, talents and experience of successes and failures have all led her to where she is at this moment in her career. She is a proud Veteran and out to helps others whenever she can.
David Miranda, innovation point of contact for the Exploration Ground Systems Program’s Operations Division, offers tips for unleashing innovation.
Join Lisa O’Brien and Michael Carnahan on Tuesday, April 3, 2018, at 8:00 p.m. Central, for an interview with Chief Deputy (Retired) Rod Englert, a 53-year veteran of law enforcement, who retired as Commander of the Operations Division, Multnomah County Sheriff’s Office in Portland, Oregon, in 1995. He started his career with the Downey Police Department after graduating from the Los Angeles Police Academy. In 1969, Chief Deputy Englert moved to Portland, Oregon and joined the Multnomah County Sheriff’s Office. Chief Deputy Englert has a Bachelor’s degree in Police Administration and has done post-graduate work in psychology. He is also a graduate of the FBI National Academy and served as President of the 159th Session. Chief Deputy Englert spent the majority of his career working major crimes, narcotics and homicides. His expertise is in the area of crime scene reconstruction and blood spatter interpretation. In addition to his case work, he has served as a consultant in over 500 criminal and civil death cases in the United States and has conducted more than 600 lectures and training seminars in 35 states in the U.S., as well as Canada, Russia, England, France and South America. Chief Deputy Englert also volunteers his time to a team of detectives and forensic examiners examining cold cases in Multanomah County, Oregon. He’s the author of Blood Secrets: Chronicles of a Crime Scene Reconstructionist (Thomas Dunne Books/St. Martins Press, 2010), which chronicles his early years growing up in Wall, Texas, his career in law enforcement and his work as an expert in blood spatter interpretation and crime scene analysis.
Abstract: The Reina nightclub attack in Istanbul on New Year's Eve made clear the immense scale of the Islamic State threat to Turkey. Investigations have shed new light on the group's command and control over sleeper operatives in Turkey and the large network of clandestine cells and logistical and financial support elements it has set up to sustain terrorist activity. Turkish government complacency has allowed the threat to grow, as have purges of experienced counterterrorism professionals, including those after last year's failed coup. As the Islamic State shows signs of crumbling in Syria and Iraq, Turkey now faces a nightmare scenario of a mass influx of Islamic State fighters into its territory.Ahmet S. Yayla, Ph.D. is the Deputy Director of the International Center for the Study of Violent Extremism (ICSVE) and Adjunct Professor at the Department of Criminology, Law And Society at George Mason University. He Formerly served as Professor and the Chair of the Sociology Department at Harran University Şanlıurfa, Turkey and before that as Chief of Counter-terrorism and Operations Division for the Turkish National Police and Chief of Police in Şanlıurfa. Dr. Yayla earned both his Master's and Ph.D. degrees in Criminal Justice and Information Science from the University of North Texas in the United States. Dr. Yayla's research focuses mainly on terrorism, radicalization and countering violence extremism (CVE).
Famous Generals - Eisenhower General Eisenhower's career with the military is traced from West Point to World War ii - does not cover his service as president of the United States.. After the Japanese attack on Pearl Harbor, Eisenhower was assigned to the General Staff in Washington, where he served until June 1942 with responsibility for creating the major war plans to defeat Japan and Germany. He was appointed Deputy Chief in charge of Pacific Defenses under the Chief of War Plans Division (WPD), General Leonard T. Gerow, and then succeeded Gerow as Chief of the War Plans Division. Next, he was appointed Assistant Chief of Staff in charge of the new Operations Division (which replaced WPD) under Chief of Staff General George C. Marshall, who spotted talent and promoted accordingly. At the end of May 1942, Eisenhower accompanied Lt. Gen. Henry H. Arnold, commanding general of the Army Air Forces, to London to assess the effectiveness of the theater commander in England, Maj. Gen. James E. Chaney. He returned to Washington on June 3 with a pessimistic assessment, stating he had an "uneasy feeling" about Chaney and his staff. On June 23, 1942, he returned to London as Commanding General, European Theater of Operations (ETOUSA), based in London and with a house on Coombe, Kingston upon Thames,[76] and replaced Chaney. He was promoted to lieutenant general on July 7. Source Link https://archive.org/details/gov.dod.dimoc.30152 copyright Link https://creativecommons.org/publicdomain/zero/1.0/ Producer Department of Defense Uploaded by Public.Resource.Org information link https://en.wikipedia.org/wiki/Dwight_D._Eisenhower
Where we talk to Tam Xueh Wei, Head of Operations Division & Secretary for Project Liber8 (https://facebook.com/projectliber8) about human trafficking and modern day slavery. Cover provided by Farkhan Salleh & Stan Tan. Music from the album Vol 4: Satie: Rearranged Furniture Music by Chad Crouch is licensed under a Attribution-NonCommercial 3.0 International License. http://freemusicarchive.org/music/Chad_Crouch/Vol_4_Satie_Rearranged_Furniture_Music P.S. Apologies for the restaurant noise. We really need to stop recording in restaurants :P
Chief Doan started his career with the Boise Fire Department in 1991 as an entry level Firefighter and was an original member of the Hazardous Materials Team. Dennis continued his service in the Operations Division as he advanced to the rank of Senior Firefighter in 1995 and then promoted to Captain in 2002. He was awarded Boise City Firefighter of the Year in 2003 for his work as a lobbyist for Idaho firefighters and received the American Red Cross 2004 Real Hero Award.Read More →
Imagine a computer thousands of miles away recognizing you in a camera at an intersection. Furthermore, consider being tracked and monitored from your home to your place of work every day. Facial recognition technology makes this type of identification possible and it is being rapidly developed for country defense and law enforcement purposes. On this episode of Lawyer 2 Lawyer, host J. Craig Williams interviews Ed Tivol from EWA, Government Systems, Inc. and Jennifer Lynch from Electronic Frontier Foundation. Together, they discuss the paradox of security vs. privacy when it comes to biometric modes of identification. In addition, they deliberate on how this data is being collected, who is collecting it, and for what purpose. Tune in to hear about your evolving First and Fourth Amendment Rights in the face of national security, crime prevention, and the private sector. Jennifer Lynch is a Senior Staff Attorney with the Electronic Frontier Foundation and works on open government, transparency, and privacy issues as part of EFF's Transparency Project. She is a writer and frequent speaker on government surveillance programs, domestic drones, intelligence community misconduct, and biometrics. Lynch has testified about facial recognition before Senate Subcommittees and prior to joining EFF, she was the Clinical Teaching Fellow with the Samuelson Law, Technology and Public Policy Clinic at UC Berkeley School of Law. Ed Tivol is the Vice President of the Intelligence and Operations Division for EWA, Government Systems, Inc. a defense contractor actively developing facial recognition technology for the Federal Government. He is a 1964 graduate of The Citadel and served in the Army's Military Intelligence branch for 24 years. Tivol completed two tours in Vietnam and retired with the rank of Colonel in 1990. In the same year, he began his work with EWA and has been there ever since. Ed holds master's degrees from University of Maryland and the Army War College. Today Mr. Tivol and his wife raise racehorses and Angus cattle outside of Bowling Green, Kentucky. Special thanks to our sponsor, Clio.
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