Podcast appearances and mentions of robert richman

“The main lesson I've learned is to distinguish what's like the E=mc² of culture—simplifying something extremely complex. And what I see is that the simplification of culture rides on trust, but the currency of trust is really in agreements,” Robert Richman shares as he reflects on his research while writing his book The Culture Blueprint: A Guide to Building the High-Performance Workplace.   As a former employee of Zappos, Robert shares insights into the company's renowned culture under Tony Hsieh, where trust was built through clear agreements and a commitment to values. He introduces the concept of “culture hacking,” which refers to small but powerful changes that can significantly transform a workplace. How can businesses adopt this mindset to make meaningful improvements? Drawing from Zappos' success, Robert points out the importance of hiring for values rather than just skills, and how a thoughtful onboarding process creates accountability and commitment. Is culture really just a luxury in challenging times, or is it essential to long-term success? Robert argues that by building explicit agreements and continuously gathering employee feedback, companies can create cultures that stand the test of time.   Quotes “The main lesson I've learned is to distinguish what's like the E=mc² of culture—simplifying something extremely complex. And what I see is that the simplification of culture rides on trust, but the currency of trust is really in agreements.” (07:02 | Robert Richman) “So how clear are our agreements and are agreements upheld? You don't just say, ‘Yeah, I agree to uphold the values.' You literally sign a contract and you swear an oath to uphold them. So that's a very, very clear agreement. Most companies' cultures suffer because they don't articulate the agreements well, and don't get an opt in for those agreements, and then hold people accountable to those agreements. I think that, especially with corporate culture, that's really the currency of a great culture.” (07:24 | Robert Richman)  “I think what most companies need, and are missing, is some sort of Director of Communication, because that's where culture lies. It's all in the communication—how you're relating these things, how you're sharing them, and how you're getting the message out. So I'm less about having a Head of Culture, because I believe the CEO really needs to own that role as the head of culture.” (21:28 | Robert Richman)  “Engagement is how connected to the task somebody is, how much passion they have for it, how much energy they're putting toward it, right? Whereas empowerment has to do with authority. What level of authority do I really have? That's what people are actually talking about when they mean empower.” (25:03 | Robert Richman)    Links Connect with Robert Richman: Website: https://robertrichman.com/   Connect with Alex Raymond: LinkedIn: https://www.linkedin.com/in/afraymond/ Website: https://amplifyam.com/ HiveCast.fm is a proud sponsor of The Conscious Entrepreneur Podcast. Podcast production and show notes provided by HiveCast.fm

On this episode, we're joined by Robert Richman, Author of The Culture Blueprint, Keynote Speaker, and Co-creator of Zappos Insights. Recorded at Zendesk's Relate 2024 conference in Las Vegas, this episode is enriched by live feedback from conference attendees and offers an in-depth look at how company culture and AI are transforming customer service.Key Takeaways:(00:00) The business impact of resolving customer issues.(01:35) Attendee perspectives on the future of customer services.(05:10) The importance of a service-oriented culture.(06:01) Key recruitment and training strategies for service excellence.(10:03) AI and human creativity: enhancing service.(11:30) How AI automates routine customer service tasks.(13:07) Involving staff in AI rollouts to sustain culture.(18:13) The business benefits from resolving customer complaints effectively.(20:06) Upholding human-centric values in interactions and culture.(23:19) The evolving role of AI in voice interaction.(26:45) Positive customer service experiences and proactive strategies.Resources Mentioned:Robert Richman -https://www.linkedin.com/in/robertrichman/Relate 2024 -https://virtualevents.zendesk.com/series/relate-24-video-hub/landing_page?utm_source=podcastWatch Zendesk Relate 2024 on demand -https://virtualevents.zendesk.com/series/relate-24-video-hub/landing_page?utm_source=podcastZappos | LinkedIn -https://www.linkedin.com/company/zappos.com/Zappos | Website -https://www.zappos.com/Balto AI -https://www.balto.ai/Robert Richman Culture Blueprint Audiobook -https://robertrichman.com/culture-blueprint-download-audiobook/Sign up for a free trial at Zendesk.comFollow Zendesk on LinkedIn -http://zendesk.com/li#CX #CustomerService #CustomerExperience

Shownotes   The Xpill Idea from The Matrix   It all started with the Red Pill which builds on the power behind intention.   The pill means change but also an irreversible choice. It symbolizes change and commitment of the conscious and unconscious mind.   It's not the manifesting tool I thought it was but a truth-telling pill just like The Matrix. If we're in alignment, it happens quickly. If not, it shows you how.   Activation process   3 Requirements for Activation: Have a clear intention. Be ready to take full responsibility. Welcome the sensation in your body.   Absolute choice is necessary. Last-minute resistance or fear could come up. Notice the change happen.   It's all about the context and that part about the context that makes it a great experience.   What defines culture is anything that contains it—what gets you in and what gets you kicked out   KEY: Shifting the energy. Culture is more important than an individual. The first task for community (corporate) leaders is letting people go to show that no individual is above the culture. Be very clear and transparent about the process   Having clear agreements is the currency of culture.   One-minute SHIFT   Your physical, emotional, mental, spiritual states are all connected. Each state has a signature of moving and breathing that lets you remember and your body to take cue from it. Robb's Medicine: Co-Creation. Having other people.

Robert Richman, previously the Culture Strategist at Zappos, author of The Culture Blueprint, speaker, and leader in the world of company culture, joins Amanda Ma to discuss all things company culture and how it is the key to your company's success.

Hack Yourself with Proven Culture Hacks: In Conversation with Robert Richman In this episode of Full Cup Life, Dr. Tom Moorcroft speaks to Robert Richman who used to be the culture strategist at Zappos and co-founded Zappos Insights. Robert reveals some of the life mantras that have helped him grow and shares how he now inspires leaders to achieve greater success. Find out more about the Xpill Experience, about changing mindsets and achieving your goals. Listen now to get inspired to make the changes required to live your best life.   Top Tips Robert Richman was the culture strategist at Zappos and co-founded Zappos Insights. He speaks to Dr. Tom Moorcroft about leadership, life, success, feedback, and about training leaders to achieve mindset changes and move beyond blockages. Xpill is something that Robert Richman came up with, essentially like an open-labeled placebo designed to help people find their passion and align their actions to their goals. A real leader is one who listens to others first and speaks last. This is the best way to understand the feelings and capabilities of people and to effectively assign work, and delegate. When we speak about going out of the comfort zone, this is about being uncomfortable with something unfamiliar but not to the point of being overwhelmed. That is the point where it can become counterproductive. Getting feedback isn't about hearing only positive things from people. It is about hearing what one doesn't want to hear. Only when one expresses the negative can they communicate the positive effectively. Dr. Tom Moorcroft's Full Cup Life Podcast has benefitted numerous people, helping them achieve greatness and supercharge healing. Don't miss this enlightening and uplifting chat with Robert Richman about life, leadership, goals, success, and everything in between.   https://www.originsofhealth.com/ support@tommoorcroft.com    the placebo effect how does the placebo effect work how to use the placebo effect what is the placebo effect Robert Richman how to succeed in business how to succeed in life ways to succeed in life how do I find my passion in life find your passion   #fullcuplife #successgoals #successmindset #successformula #powerofplacebo #xpill #placeboeffect #empoweryourself #findyourpurpose #mindsetshift #comfortzone #goalsetting #abundancemindset #manifestingabundance     Robert Richman https://robertrichman.com/   Robert Richman is a culture hacker and was Culture Strategist at Zappos. He co-created Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos' amazing employee culture.   Together with CEO Tony Hsieh, Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful in improving the employee culture at hundreds of companies.   As one of the world's authorities on employee culture, Robert is a sought-after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace.   Robert graduated from Northwestern University with a degree in film, as well as from Georgetown University's Leadership Coaching Program. He is a member of the Transformational Leadership Council, and he is based out of San Diego (though he's on the speaking tour most of the time).

Robert Richman, author of The Culture Blueprint: A Guide to Building the High-Performance Workplace Bill Ringle and Robert Richman discuss the importance of having an aligned and productive business culture for small business leaders, based on the lessons from Zappos. >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today's top thought leaders and business experts. Host Bill Ringle's mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. body .audioplayer.skin-wave.playerid-70193252:not(.a) .ap-controls .con-playpause .playbtn , body .audioplayer.skin-wave.playerid-70193252:not(.a) .ap-controls .con-playpause .pausebtn { background-color: #111111;} jQuery(document).ready(function ($){var settings_ap70193252 = { design_skin: "skin-wave" ,autoplay: "off",disable_volume:"default" ,loop:"off" ,cue: "on" ,embedded: "off" ,preload_method:"metadata" ,design_animateplaypause:"default" ,skinwave_dynamicwaves:"off" ,skinwave_enableSpectrum:"off" ,skinwave_enableReflect:"on",settings_backup_type:"full",playfrom:"off",disable_scrub:"off",soundcloud_apikey:"" ,skinwave_comments_enable:"on",settings_php_handler:window.ajaxurl,skinwave_mode:"normal",skinwave_wave_mode:"canvas",pcm_data_try_to_generate: "on","pcm_notice": "off","notice_no_media": "on",design_color_bg: "111111",design_color_highlight: "ef6b13",skinwave_wave_mode_canvas_waves_number: "3",skinwave_wave_mode_canvas_waves_padding: "1",skinwave_wave_mode_canvas_reflection_size: "0.25",skinwave_wave_mode_canvas_mode:"normal",preview_on_hover:"off",skinwave_comments_playerid:"70193252",php_retriever:"https://myquestforthebest.com/wp-content/plugins/dzs-zoomsounds/soundcloudretriever.php" }; try{ dzsap_init(".ap_idx_26511_157",settings_ap70193252); }catch(err){ console.warn("cannot init player", err); } }); Interview Insights Top 3 Take-Aways from this Interview External factors can be used as an advantage to not only better employee performance but also to deliver a better customer experience. Managers should also factor in core values when it comes to what gets rewarded and what gets punished, not just performance.Mastering your culture is mastering how you run your business. #culture #insights #culturestrategist #Zappos Read the Show Notes from this Episode Understanding how a company leader defines culture. [01:38] When talking about a company that has a great culture, one that comes to Robert's mind is Zappos. He tells us how Zappos defined and practice their culture. [03:92] Robert explains how Zappos used shame not only as means to implement better performance but also better values. [06:23] A story on how Zappos utilized external factors to better serve customers. [07:59] What gets rewarded and what gets you kicked out? Robert puts weight on why managers should be clear on what needs to be discouraged or practiced.  [10:39] Find out his Robert's secret program. [13:14] How culture plays a vital role in the rise and fall of businesses. [17:57] A discussion on why self-hiring is a mistake. [20:34] Roberts shares how Culture MBA was designed. [21:54] Special My Quest for the Best Lightning Round begins [28:23] Subscribe to My Quest for the Best on Your Favorite App Click to listen and subscribe to your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential. Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work! Expert Bio

Robert Richman is a culture hacker, and was Culture Strategist at Zappos. He co-created Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Together with CEO Tony Hsieh, Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies. As one of the world’s authorities on employee culture, Robert is a sought after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace.

“The people who actively, consciously create chaos are going to be the ones who lead.” Chaos is one of the most powerful forces in creating change. It feels uncomfortable at the time, but when we learn to embrace it, we can truly harness the opportunities around us. In this talk, cultural strategist Robert Richman explains how chaos is a crucial driver of change — and the simple ways to invite more of it into your life today. This might sound bizarre, but you will change your mind after listening to this episode. Listen out for: The real definition of chaos.  How to manage chaos in real life. How to “destroy” chaos. Bonus:  Subscribe to Mindvalley All Access to discover 30+ Mindvalley Quests – at a surprisingly low annual fee. You can also watch our podcast sessions live, interact with the guests, connect with the world’s best teachers and find your community here

Robert Richman, author of The Culture Blueprint Bill Ringle and Robert Richman discuss..... >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. My Quest for the Best is a top-rated small business podcast with over 300 episodes of thought-provoking and insightful interviews with today’s top thought leaders and business experts. Host Bill Ringle’s mission with this show is to provide the strategies, insights, and resources that will unlock the growth potential of your business through these powerful conversations. body .audioplayer.skin-wave.playerid-29459386:not(.a) .ap-controls .con-playpause .playbtn , body .audioplayer.skin-wave.playerid-29459386:not(.a) .ap-controls .con-playpause .pausebtn { background-color: #111111;} jQuery(document).ready(function ($){var settings_ap29459386 = { design_skin: "skin-wave" ,autoplay: "off",disable_volume:"default" ,loop:"off" ,cue: "on" ,embedded: "off" ,preload_method:"metadata" ,design_animateplaypause:"default" ,skinwave_dynamicwaves:"off" ,skinwave_enableSpectrum:"off" ,skinwave_enableReflect:"on",settings_backup_type:"full",playfrom:"off",disable_scrub:"off",soundcloud_apikey:"" ,skinwave_comments_enable:"on",settings_php_handler:window.ajaxurl,skinwave_mode:"normal",skinwave_wave_mode:"canvas",pcm_data_try_to_generate: "on","pcm_notice": "off","notice_no_media": "on",design_color_bg: "111111",design_color_highlight: "ef6b13",skinwave_wave_mode_canvas_waves_number: "3",skinwave_wave_mode_canvas_waves_padding: "1",skinwave_wave_mode_canvas_reflection_size: "0.25",skinwave_wave_mode_canvas_mode:"normal",preview_on_hover:"off",skinwave_comments_playerid:"29459386",php_retriever:"https://myquestforthebest.com/wp-content/plugins/dzs-zoomsounds/soundcloudretriever.php" }; try{ dzsap_init(".ap_idx_22633_44",settings_ap29459386); }catch(err){ console.warn("cannot init player", err); } }); Interview Insights Top 3 Take-Aways from this Interview Organizational culture is fundamental for strategy, effectivitiveness, growth, and transformation of a business. A happy workplace makes happy customers. Culture is the pinacle of an organization. It is important to keep those who share the same values, drive, and goals because changing those is not very easy. Read the Show Notes from this Episode Robert talks about his uncle Steve, an electrician, and how building things with him inspired him and his works. [01:18] Robert recalls first meeting Zappos owner Tony Hsieh. [03:24] Roberts explains why culture is a feeling.  [10:45] Lightning Round [21:31] Subscribe to My Quest for the Best on Your Favorite App Click to listen and subscribe to your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential. Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work! Expert Bio Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture.Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful in improving the employee culture at hundreds of companies.As one of the world’s authorities on employee culture, Robert is a sought-after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace.Robert graduated from Northwestern University with a degree in film,

In this episode, we sit down with Robert Richman (Cultural Strategist) to talk about everything from the placebo effect to hacking your subconscious and the power of self-transformation.Robert is an international public speaker, culture strategist, co-creator of Zappos Insights, and founder of the Xpill experience. He delivers keynotes and experiences to Fortune 500 clients across the globe and is the author of several best-sellers including Culture Blueprint and X: The Story of a Magic Pill.Robert first took the concept of the "Xpill" to Burning Man in 2010 using red Tic Tacs. As a fan of the Matrix, he combined the concepts of the blue pill with the red pill to come up with the purple Xpill. The phenomenon struck a chord with people seeking self-transformation and from there, he began using it in his leadership coaching and even started an Xpill activation training course online.To learn more about Robert Richman or the Xpill, head over to www.robertrichman.com or www.xpill.com.ABOUT BEAUTY & THE BIOHACKER:Learn more: beautyandthebiohacker.comEmail us at info@beautyandthebiohacker.comABOUT RACHEL & KATIE:Learn more with Rachel Varga BScN, RN, CANS, Board Certified Aesthetic Nurse Specialist https://RachelVarga.caBOOK YOUR ONE ON ONE Virtual Skin and Aging Consultation with Rachel Varga here: https://RachelVarga.ca/get-startedLearn more with Katie Type A: https://katietypea.comCheck out Katie Type A's YouTube Channel: https://bit.ly/3le3MUJDISCLAIMER: Information in this podcast and interview is not to be taken as medical advice, and always consult with your Physician before making any lifestyle changes. The material shared by guests in this podcast is not the opinion of Rachel Varga or Katie Moore, and disclaims any responsibility of inaccurate credentials of guests or information used that may cause harm. Always consult with your licensed Physician before any lifestyle modifications.

#106: His job was to teach other companies how Zappos created its legendary culture. Robert Richman joined the company after being blown away on his first visit to the online shoe superstore's headquarters. He describes the Zappos culture and shares insight from his book, The Culture Blueprint.Watch the YouTube video of my conversation with Robert RichmanCheck out Robert Richman's book: The Culture BlueprintJoin the private Facebook Group for leaders called The Culture Champions. Visit theculturehacks.com to join.Connect with me on LinkedIn for daily videos and stories--About the podcast:The Culture Hacks Podcast with Russ Hill is for leaders of teams who want to grow and accelerate their results. In each episode, Russ Hill shares what he's learned consulting executives on their organization culture. Subscribe to get two new episodes every week. To connect with Russ about what he does with company culture message him on LinkedIn.

What if there were games already happening, or games you could create, to get the most out of your life? Curious? Today's Man Alive podcast guest, Robert Richman, has worked at Zappos, Google, Toyota and Eli Lilly. He will show you how to transform corporate culture and your own life so you can start to use games to your advantage! 

What if there were games already happening, or games you could create, to get the most out of your life? Curious? Today's Man Alive podcast guest, Robert Richman, has worked at Zappos, Google, Toyota and Eli Lilly. He will show you how to transform corporate culture and your own life so you can start to use games to your advantage! 

What if there were games already happening, or games you could create, to get the most out of your life? Curious? Today’s Man Alive podcast guest, Robert Richman, has worked at Zappos, Google, Toyota and Eli Lilly. He will show you how to transform corporate culture and your own life so you can start to use games […] The post #157: Play the Game of Life to your Advantage – Robert Richman appeared first on Shana James Coaching.

Robert Richman is one of the world’s foremost experts in helping people create transformative growth in their lives and helping companies create cultures that unleash the power and potential of its employees. He’s a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. As one of the world’s authorities on employee culture, Robert is a sought after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace.   Resources talked about in this episode: Guest product - Xpill Guest book - The Culture Blueprint Guest website - Robert Richman  Guest social media - Robert Richman’s LinkedIn   Visit our social media for more information: Facebook LinkedIn Twitter If you want the latest news and tips to improve your health, visit the NBI website.

Robert Richman, expert on employee culture, joins the show to give us some amazing tips on creating positive company culture for those working and running a business from home.    Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies. As one of the world’s authorities on employee culture, Robert is a sought after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace. Robert graduated from Northwestern University with a degree in film, as well as from Georgetown University’s Leadership Coaching Program. He is a member of the Transformational Leadership Council, and he is based out of San Diego (though he’s on the speaking tour most of the time). You can explore his work at www.robertrichman.com  and www.xpill.com   To read the transcripts, watch the video interviews, and download other helpful resources go to coronavirussupportseries.com

Ep106 - Take This Pill, Change Your Life, Seriously! "You. On Purpose." Robert Richman This episode is wild! This was the most challenging episode I've ever recorded. Not only did I take a pill, but I also got emotional, scared, excited, and very confronted as my guest, Robert Richman, conducted his life-changing activation transformational approach on me live in the studio. This is also the first time on The DreamMason Podcast, my mentor, a coach of roughly 30 years, a Master Certified Coach, the Founder and CEO of Accomplishment Coaching, and the Host of The Coaching Show Podcast for 17 years joins me as my guest Co-Host. Our guest, Robert Richman, is a Culture Hacker, former Culture Strategist at Zappos, he's the creator of XPill, the author of X: The Story of a Magic Pill and the book The Culture BluePrint. As a Culture Strategist and Speaker he has worked with companies like Google, Westin, Toyota, and Eli Lilly. On this episode of The DreamMason Podcast we discuss: -The evolution of the XPill, BurningMan and The Matrix -The connection between the brain and language -How a pill that is simply brown rice powder and makes no claims is changing people's lives -How to use the XPill effectively -Uncut and unedited vulnerable XPill activation experience with Alex -Embracing the nightmare in Alex's mind -Embracing the dream in Alex's mind -What happens after XPill activation Thanks for listening. Please SHARE THIS EPISODE, TAG A FRIEND who needs to hear it, and SUBSCRIBE to The Dream Mason Podcast - so you don't miss an episode! You can connect with  Robert Richman Email: INFO@CULTUREBLUEPRINT.COM Twitter: @RobertRichman Web: www.RobertRichman.com LinkedIn: https://www.linkedin.com/in/robertrichman/ Christopher McAuliffe Web: http://christophermcauliffe.com Podcast: The Coaching Show You can connect with Alex Terranova here:  Instagram:@InspirationalAlex  Website: www.TheDreamMason.com  Email: Alex@TheDreamMason.com  Remember, You are a DreamMason®…  Because Your Dreams Don't Build Themselves. Alex Terranova is a DreamMason, the author of Fictional Authenticity, a Personal & Professional Performance Coach, and he Hosts The DreamMason Podcast, & Co-Hosts The Coaching Show Podcast. He supports strong & successful high achievers to unmask convention, embrace the rebel within them, and more deeply explore the complex and agitated edges of our existence to create more clarity, freedom, and success. Alex has been featured on NBC, Fox, Focus TV's Good Morning LaLa Land, NBC Radio, Elephant Journal, The Rising Man Podcast, The Sovereign Society Podcast, Love Living Radio, and an episode of The Villain Crusher.

Listen & Subscribe on iTunes   If achieving your goals, feeling like your best self, or even finding the love of your life was as easy as taking one pill, would you do it?  Robbe Richman, the author of The Culture Blueprint and founder of Xpill, believes it's possible.   He's helped hundreds of people, massive influencer and regular people alike, go through the Xpill activation process to see and feel the difference in their life. It's not what's in the pill that matters (what's in it will actually surprise you). It's the intention and decision behind taking it that matters.   On this episode of the Are You Being Real Podcast, Mark sits down with Robbe to talk about some of the aftermath of releasing his tell-all about his love life (Episode 190) and what's changing in his life and business because of it.  Robbe and Mark also talk about what the Xpill activation process is and they both take one for different reasons while the audio is rolling.  If you're interested in learning about how this process works, what it can do for you, and what you can expect moving forward on the podcast, you're going to want to sit back and tune in.     Connect with Robbe:  Email | RobertRichman.com | Xpill.com  | Instagram   Show Notes: -Being present on dates. -Why Robbe doesn't want voices in his head. -How Robbe thinks dating apps can be improved. -One of Mark's recent dating experiences. -Robbe's standards for dates. -Mark's reaction to releasing Episode 190 about his love life. -How Episode 190 has changed the tone of Are You Being Real. -Robbe's thoughts on having a work/life balance. -What is an Xpill and how does it work? -Mark & Robbe's dual Xpill process. -Reactions to taking the Xpill on air.   Things to Check Out: •Book:   X: The Story of a Magic Pill  by Robert Richman •Book:   The Culture Blueprint: A Guide to Building the High-Performance Workplace by Robert Richman •Blog Post:   The Next Dating App (+How to Disrupt an Industry) by Robert Richman

Have you worked so hard only to realize you didn’t want it? That's the question Robert Richman asks from the stage of Mindvalley’s A-Fest. Robert is a culture strategist and co-founder of Zappos Insights. What he has learned from his years of experience is a method of helping people break through their blocks to access the power of their unconscious mind. Learn how you can craft your life by setting a world of intention.    Learn how to manifest the life your soul wants you to live in this FREE Mindvalley Masterclass: https://go.mindvalley.com/podcast_lvm  

SUMMARY Robert is an expert when it comes to building a successful culture within a company and shares his secrets in his book Culture Blueprint. He helped spread the legendary culture at Zappos by co-creating a training programme called Zappos Insights. Most recently however, he founded the company Xpill where created a transformative pill that is a mixture of the “blue“ and “red” pill and has seen both believers and non believers have transformative experiences as a result of taking it. FOLLOW ROBERT ON: Instagram: @robberichman YouTube: Robbe Richman Website: xpill.com

As you begin to scale your business, your challenges shift from sales to team. This is where business owners often want to pull their own hair out. You know the deal. You work so hard to inspire your team, including standing on your head and singing row, row, row your boat... and that does't even work. Well, all hope is not gone. On this episode of Allie & You, The Business Success and Lifestyle Show, my guest, Robert Richman, who created the culture blueprint for Zappos, shares the most powerful strategies to motivate your employees and get their buy in to your initiatives. If you have a team, (or even one assistant) you do not want to miss this.

How to Motivate Your Employees As you begin to scale your business, your challenges shift from sales to team. This is where business owners often want to pull their own hair out. You know the deal. You work so hard to inspire your team, including standing on your head and singing row, row, row your boat... and that does't even work. Well, all hope is not gone. On this episode of Allie & You, The Business Success and Lifestyle Show, my guest, Robert Richman, who created the culture blueprint for Zappos, shares the most powerful strategies to motivate your employees and get their buy in to your initiatives. If you have a team, (or even one assistant) you do not want to miss this.

In this episode, Devi chats with Robert Richman about hacks that you can leverage to make quantum shifts in your life, your business, your community, your relationships, and your mindset as a Spiritual Entrepreneur.  During this episode, Devi and Robert dive into: What is company culture and what is culture hacking? How do you hack mindset to shift the culture of a company? How to hack the interview process to hire employees that truly share in the company values. How to identify vulnerabilities in a company system. How to identify and leverage frustrations within a company to create a more productive and profitable business. His number one hack for getting the most honest feedback from your customers, employees and personal relationships. How to connect with high powered executives and win with your clients by putting a clear "yes" in front of them. NPS & The Ultimate Question. The power of experience. The story behind Zappos Insights and how it came to be. 3 big takeaways Robert received working at Zappos. Belief Hacking The BS test for the true values of a company. Tony Hsieh's book "Delivering Happiness". Harrison Owen and the Open Space Event concept. Robert's new book that is coming out "The Power of Nothing". How to move onto a bigger stage for your mission and message. How to find your next big innovative idea. Why you should step into new ventures from a place of data. Travel hacks. High Performance hacks. The power of community in our spiritual experience. The Pomodoro technique. How to identify your values. Robert's favorite hacks for time management. His number one hack for finding your "why" in life. Robert's #1 Mobile App Hack. Apps that Robert likes: Zoom, Focus List, Boomerang, Shazam, Spotify, ... The hack of Silence. and more... Learn more about Robert:  Robert Richman is a culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies. As one of the world’s authorities on employee culture, Robert is a sought after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace. His new book, The Culture Blueprint, is a systematic guide to how a workplace can help people grow, inspire amazing service, and ultimately drive revenue through amazing culture. Robert graduated from Northwestern University with a degree in film, as well as from Georgetown University’s Leadership Coaching Program. He is a member of the Transformational Leadership Council, and he is based out of Los Angeles (though he’s on the speaking tour most of the time). Resources Mentioned in this episode: On his website: robertrichman.com Robert's podcast, Culture Hackers: culturehackers.com The "X Pill": xpill.com Special gift from Robert for the listeners of the show (FREE audio version of his book, The Culture Blueprint): cultureblueprint.com/audiobook/ Have a listen!  

I’m sure you’ve heard of the shoe company, Zappos, and their amazing workplace culture. They have a popcorn machine in the lobby. Does that mean you should get a popcorn machine, too?   Is creating culture really that simple?   Yes and no, according to the man who helped Zappos pioneer their corporate culture training, Robert Richman. Today, he talks about what makes a great company culture, not JUST for existing companies, but those that are a single person scaling up. Discover: The experience attendees to the Zappos training get from the minute they walk in the door Why culture is more about belief that specific actions The two things you need to establish to make a great culture AND, how to create a culture for yourself as a solopreneur Whether you’re an established entrepreneur or one who’s about to start scaling, culture is something you need to latch onto now. Don’t miss this episode!   KEY POINTS: At 7:00 – Culture is about way more than a notebook of tactics, and Robert talks about ‘game changers’ as simple as a popcorn machine and as sweeping as company meetings. At 12:00 – Robert gives 2 tips for instant change in your company, even (and especially) if you’re a solopreneur. At 14:00 – Danny and Robert address the issue of firing people who seem hard to replace, and the benefit of getting rid of what doesn’t work at a company, even people. At 16:00 – Robert calls out managers who are habitually late for meetings, and explains how that kills culture in a company. At 22:00 – Robert goes into detail about how new entrepreneurs can and should create culture from day one, and why it can be a challenge for distributed companies.

Often when we talk about the success of a company we say "it's their culture". But what does that mean? What exactly is culture in a company and why is it so closely linked to the success (or failure) of an organization? Widely regarded as an expert on the topic of culture is Robert Richman, our guest on this show. He was the chief culture strategist at Zappo's under Tony Hsieh and founded Zappo's Insights which went on to be a multi-million dollar business on its own. He is also the author of Culture Blueprint and is here to answer those questions. Listen to this episode and discover: - What is the power of a strong culture? - What did Steve Jobs say was his greatest invention? - Why a quiet culture can be a bad sign, and what to do about it. - Why explicit permission is so vital to your company's culture. - What are the two conversations around culture? And so much more… Episode Overview When asked to explain what he thinks culture is Robert says the very act of defining culture is valuable to organizations. He has asked numerous audiences during his speaking career and has gotten various answers - all of which are correct. The important takeaway he emphasizes to his audience and on today's show is to start talking about culture. It's how you'll define yours and how you'll start to shift it. He also explains culture is something we can all pick up on within just a few minutes of being in a company's offices. Even though you may not be able to put words to it you'll know what a company is like just by being around the environment and the people for a short length of time. Because of that we are all experts on culture, we all understand culture is important to the success of an organization. Much like watching a good basketball team that is well-coached, has played together for awhile and knows each other, connections in a company are formed among the individuals and trust is created through those connections. That's when a culture is strong, but what happens when it's not and it's time to work on strengthening or repairing the culture? Robert has seen more than his share of mistakes made in this area, the biggest of which is telling people what to do. Giving people directives, even to do things they want to do, only backfires. You have to let people opt in, participate and choose for themselves otherwise whatever you tell them to do won't work. Some of the companies he's consulted with have had leaders who wanted a certain performance or objective to be reached. And rather than allowing their people to give ideas and feedback the leader simply mandates the actions needed to be taken by the staff to achieve that end result. The best way to work with your team to create a strong culture and implement objectives is to present the idea, ask for feedback, ask for your staff's input and ideas on how to make that happen. And always be open along the way: your team may have better ideas than the ones you have thought of so be open to hearing them and changing direction accordingly. Also on today’s episode Robert shares the symptoms indicative of a culture issue, the first and most important step to take to address the culture issue and the top excuses he hears from executives on why they can't make changes to their culture. Because culture is such an important factor in the success and growth of a company be sure to listen in and get ready to implement what you learn on this episode of Grow My Revenue with Robert Richman.

Jim Selman and Robert Richman discuss how effective change is brought about.

Corporate culture is only as boring and stagnant -- or exciting and thriving -- as the people who create it."You can never really create culture...but you can design all these elements around it the same way you can design a house for the kind of interactions you want to have." -Robert RichmanThe Cheat Sheet:What is a culture architect? (03:53)Why should you care about corporate culture -- even if you don't own or work for a company? (08:10)How can hacker philosophy be adopted by people who feel powerless to change their existing culture? (14:35)Leaders and workers take note: a self-organizing workforce can be the most efficient, maximized workforce. (24:09)How do we develop relevance? (25:42)And so much more...Show notes at http://theartofcharm.com/podcast-episodes/robert-richman-the-culture-blueprint-bonus/HELP US SPREAD THE WORD!If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need.Stay Charming!

Robert is a culture architect and Author of the upcoming Culture Blueprint. He launched and built Zappos Insights, the Zappos Family company dedicated to helping businesses with their cultures. As an entrepreneur within Zappos.com, Robert built the business model from a proof of concept website, into a thriving multi-million dollar business helping over 1,000 people every month.

What does it take to create a great culture? If anyone knows, it is Robert Richman. He wrote the book on it, The Culture Blueprint, and after embedding himself at Zappos, co-founded Zappos Insights, the program that helps leaders learn the secrets behind the online shoe company’s game-changing employee culture. Over breakfast at the Mondrian Hotel in West Hollywood, we talked about the system dynamics of what connects people, why great cultures are noisy, how Zappos is able to constantly re-invent itself, creating a startup mentality inside big companies, the power of re-imagining meetings, and why culture is like an operating system.

What does it take to create a great culture? If anyone knows, it is Robert Richman. He wrote the book on it, The Culture Blueprint, and after embedding himself at Zappos, co-founded Zappos Insights, the program that helps leaders learn the secrets behind the online shoe company’s game-changing employee culture. Over breakfast at the Mondrian Hotel in West Hollywood, we talked about the system dynamics of what connects people, why great cultures are noisy, how Zappos is able to constantly re-invent itself, creating a startup mentality inside big companies, the power of re-imagining meetings, and why culture is like an operating system.

Sonia Arrison best-selling author and analyst who has studied the impact of new technologies on society for the better part of two decades. Her book 100 Plus: How the Coming Age of Longevity Will Change Everything, addresses the social, economic, and cultural impacts of radical human longevity. A national best-seller and listed as one of the “Best Books of 2012″ by the Financial Times Monica Reinagel licensed nutritionist and author of the Inflammation Free DIet Plan. She's also the creator of the popular weekly podcast, The Nutrition Diva. You've seen or heard her her on Dr. Oz, the TODAY show, NPR's Morning Edition, Oprah Magazine and in the nation's leading newspapers and magazines Robert Richman culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos' amazing employee culture. He built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. His new book, The Culture Blueprint, is a systematic guide to how a workplace can help people grow, inspire amazing service, and ultimately drive revenue through amazing culture Steve Acho Detroit-based pop-rock artist that has seen over 3 million downloads and streams of his music, has been featured on local and national TV and radio, and performed across the U.S. and as far as Australia, Italy and Japan - including being featured on Japanese TV

Sonia Arrison best-selling author and analyst who has studied the impact of new technologies on society for the better part of two decades. Her book 100 Plus: How the Coming Age of Longevity Will Change Everything, addresses the social, economic, and cultural impacts of radical human longevity. A national best-seller and listed as one of the “Best Books of 2012″ by the Financial Times Monica Reinagel licensed nutritionist and author of the Inflammation Free DIet Plan. She's also the creator of the popular weekly podcast, The Nutrition Diva Robert Richman culture strategist and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos' amazing employee culture. He built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. His new book, The Culture Blueprint, is a systematic guide to how a workplace can help people grow, inspire amazing service, and ultimately drive revenue through amazing culture Steve Acho Detroit-based pop-rock artist that has seen over 3 million downloads and streams of his music, has been featured on local and national TV and radio, and performed across the U.S. and as far as Australia, Italy and Japan - including being featured on Japanese TV  

Robert Richman is an impressive Culture Architect! His insights and wisdom are invaluable! He mentors our up and coming rising entrepreneur. So what is a Culture Architect?! Tune in now and find out!!!

Robert is a culture architect and Author of the upcoming Culture Blueprint. He launched and built Zappos Insights, the Zappos Family company dedicated to helping businesses with their cultures. As an entrepreneur within Zappos.com, Robert built the business model from a proof of concept website, into a thriving multi-million dollar business helping over 1,000 people every month.

Robert Richman is a culture architect and was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture.  Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been responsible for improving the employee culture at hundreds of companies like Procter & Gamble, Whole Foods and Amazon.  Previously a Zappos spokesperson and authority on employee culture, Robert is a sought after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace. His new book, The Culture Blueprint, is a systematic guide to how a workplace can help people grow, inspire amazing service, and ultimately drive revenue through amazing culture. More information is available at his website, www.RobertRichman.com.  Culture Culture exists when there are more than 2 people in the room. Culture is about beliefs.  Impact beliefs by experience.  Strong vs Weak Culture Not good or bad cultures — strong versus weak cultures Weak culture is one in which there is not alignment between actions and values folds Strong culture you can walk in and see the values in action without anyone telling them the story Improv Not improv for performance, but applying principles to a group Agree and take to the next level Start with the smallest of acts Practice failing Costs of Weak Culture Unfulfilled promises to employees and customers Lack of trust to bring best self to table Subtle discomfort and insecurity Results of Cultural Experience Emotional Honesty — gives way to open communication when someone is real with you, that’s when you can trust them The Book Improv and open space work best when culture already strong Book is about getting tight into vision and values Basic elements of culture — on boarding, creating leaders, teaching customer service Successful Onboarding Extend time for on boarding Have several people start at same time Create two-way conversations around expectations and what’s needed for success Why Open Space? Culture ownership needs to be on the leaders and the people Open space is team building and strategy session at same time Unlocking creating potential of company If a place like Zappos who usually gets 10-20k calls a day can take a day and turn off phones to work on themselves, other companies can as well. The Power of Stories Story telling is “cultural currency” getstory.com — power of somebody seeing themselves in the story    Related episodes: Ken J, Dan M

Robert Richman - Have you ever noticed that many of the most admired companies these days tend to have one common thread, and it's not just a great product? They have one thing that everyone seems to be talking about, despite what industry they are in, where they are located, or what they do. That one thing is culture. Culture has become a buzzword that gets thrown around in every coffee shop in Silicon Valley. Every CEO dreams of building a culture like Zappos, or Apple - where the employees seem to literally LOVE their job. But what exactly does it mean? And how does a company build a truly incredible, profitable, and unifying culture? Additionally, how do you as an individual figure out which organizational cultures are better for you? We answer these questions and many more this week when we speak with speaker, author, and culture architect, Robert Richman.   Robert is the author of the upcoming book, The Culture Blueprint: A Guide to Building the High-Performance Workplace. Robert was the co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture. Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been responsible for improving the employee culture at hundreds of companies like Procter & Gamble, Whole Foods and Amazon.  As one of the world’s authorities on employee culture, Robert is a sought after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace. "To build a strong culture you have to first ask yourself, 'What is most important to us above everything else?'" - Robert Richman Quotes from Robert: What we learn in this episode: How did Zappos build one of the most incredible corporate cultures in the world? As an employee, how do you find cultures that align with your values? What works and what doesn't work when building culture in an organization? How do you create alignment in an organization without setting in place too many rules? Resources: The Culture Blueprint: A Guide to Building the High-Performance Workplace - Pre Order Today! http://www.robertrichman.com/

In this podcast interview, I interview Robert Richman about how he built a great company culture at Zappos The post 059: Robert Richman | How to Build Killer Company Culture appeared first on Smart Business Revolution.

In this week's episode Tim discusses the importance culture plays in the long term success of any organization, but also in any BNI chapter.  Tim shares some key insights he learned from a Robert Richman and his book The Culture Blue Print.

October 11, 2013 (Business Rockstars) Ken recounts his time spent as a young adult in the 1980s at seminary school. How do marketing and branding affect religious beliefs? Ken unlocks the secrets behind the CARE business model; consistent, authentic, relatable, and extraordinary. Bill Hoffer, fashion guru and owner of www.travelingfashionconsultant.com, explains the importance of dressing to impress. Does the way you dress really affect the way you feel? Innovation-based disruptive entrepreneur and cultural architect at zappos.com, Robert Richman discusses how to create self- sustaining cultures in your own organizations. Author of the upcoming book “Culture Blueprint”, Richman reveals how a positive culture within the workplace can help people grow, inspire amazing service, and ultimately drive revenue.

Loretta McNary Live is a premier blog talk radio show created for an empowered, active, and diverse TV, radio, social media and online listening audience. LML uses a progressive live call in format to target an ever expanding market of online listeners wanting an impressive menu of meaningful, insightful, and authentic conversations Our guest today is Robert Richman, Manager Zappos.com.. Robert Richman is a culture architect and author of the upcoming Culture Blueprint. Robert launched and built Zappos Insights, the Zappos Family company dedicated to helping businesses with their cultures. As an intrapreneur within Zappos.com, Robert built the business model from a proof of a concept web site, to a thriving multi-million dollar business helping over 1000 people every month. Business leaders, managers and entrepreneurs now take the Zappos Insights training to discover how a workplace can help people grow, inspire amazing service, and ultimately drive revenue. Previous to joining Zappos, Robert developed digital marketing strategies for brands including Tony Robbins, Sony, Billboard, and best-selling business authors. Robert co-founded the Affinity Lab, a collaborative workspace for entrepreneurs that continues to graduate over 150 businesses in Washington, DC. He is also a Georgetown-trained leadership coach, delivers keynote speeches on company culture, and advises leaders how to create self-sustaining cultures in their own organizations.

In this interview, Robert Richman walks us through what's needed to create that special company culture and why some cultures are bad. He also reveals what makes the Zappos culture work.