Cash Call- Smart Inside Sales

In this episode, Dale Archdeacon and Brian Curtis tackle some of the most common challenges sales agents face—especially in real estate. From losing confidence mid-call to struggling with language barriers and buyer agency confusion, they break down how to stay sharp, communicate effectively, and keep the deal moving forward. Whether you're a new agent or a seasoned pro, this episode is packed with real-world advice on building trust, overcoming objections, and using energy matching to connect better with your leads. Key Takeaways: ✅ Confidence is key—but it can slip if you're not prepared ✅ Scripts are helpful, but principles drive real conversations ✅ Language barriers require patience and strong rapport-building ✅ Know your facts—credibility matters more than clever lines ✅ Ask the right questions to guide the conversation ✅ Match your client's energy to keep them engaged ✅ Don't be afraid to ask for referrals—opportunity is everywhere ✅ If the lead didn't say no, the call isn't over ✅ Giving up too early can cost you valuable deals

In this episode, we dive into a real estate sales call that starts strong but takes a surprising turn. Dale Archdekin and Brian Curtis break down what went right—and what went off the rails—in a conversation between an offshore ISA and a potential client. You'll learn how to handle unexpected client questions, stay consistent in your communication style, and use local market knowledge to build trust and credibility. Whether you're new to real estate or a seasoned agent, this episode is packed with insights to help you sharpen your phone skills, overcome rejection, and boost your lead conversion. Key Takeaways: ✅ Dynamic conversations beat robotic scripts every time ✅ Use tech to enhance—not replace—real human connection ✅ Strong local market knowledge builds instant credibility ✅ Rapport building starts with listening, not selling ✅ Don't fear rejection—it's part of the process ✅ Ask interest-driven questions to keep leads engaged ✅ Understand buyer agency agreements to build trust ✅ Stay consistent in your tone and personality throughout the call

In this episode, we break down some of the best sales techniques for real estate agents. We cover how to close deals, build strong relationships with clients, and communicate effectively throughout the process. Whether you're dealing with first-time homebuyers or seasoned clients, you'll learn how to ask the right questions, listen closely, and tailor your approach to close more deals and build trust. Key Takeaways: ✅ Confidence is essential in every conversation ✅ Don't over-talk the close—know when to seal the deal ✅ Get your appointment setting right for better conversions ✅ Understanding your client's needs is a game changer ✅ Building rapport is key to long-term success ✅ Listening is just as important as talking✅ Follow-up is crucial to keep clients engaged ✅ Adjust your approach for first-time homebuyers to make them feel at ease

In this episode, we break down a real estate call with an expired listing and uncover critical mistakes that could be costing agents deals. From making bad assumptions to missing key seller motivations, we highlight what works, what doesn't, and how to fix it. Learn how to ask the right questions, improve your communication strategies, and build stronger connections with prospects. If you're struggling with expired listings, prospecting, or handling objections, this episode is for you! Key Takeaways: ✅ Sellers are often more prepared than agents—don't assume otherwise ✅ Resetting days on market is a common misconception—know the facts ✅ Asking the right questions uncovers hidden seller concerns ✅ Tone and certainty can make or break a sales call ✅ Small tweaks in your approach can lead to big improvements

In this week's Cash Call, Brian Curtis and I break down two real estate calls and uncover key mistakes that could be costing agents deals. From botched buyer agency explanations to weak lead nurturing, we highlight what works, what doesn't, and how to fix it. Learn how to confidently communicate, structure your calls for better engagement, and turn more leads into clients. If you're struggling with buyer agency agreements, pre-approvals, or just keeping prospects on the phone, this episode is for you!Key Takeaways: ✅ Make calls around open houses to maximize opportunities ✅ Explain buyer agency agreements clearly to avoid confusion ✅ Use strong introductory scripts to build instant trust ✅ Stop giving property values over the phone—here's why✅ Confidence is key when presenting your value and commission

In this week's Cash Call, Brian Curtis and I analyze two real estate calls and uncover the keys to mastering client conversations during the holiday season. From understanding personality types to building meaningful rapport, we break down the nuances of effective communication that real estate agents need to succeed. We also share practical tips for navigating seller conversations and the importance of gratitude in client relationships—just in time for Thanksgiving.Key takeaways:Listening and building rapport are essential for strong client relationshipsUnderstand your client's personality to adapt your communication styleAvoid overloading clients with unnecessary information—keep it clearMeet clients where they are emotionally and practicallyUse Thanksgiving as an opportunity to reflect on and improve your client engagement

In this episode of Cash Call, Brian Curtis and I dive into the strategies that turn sales calls from potential pitfalls into high-converting conversations. We review two real estate calls, unpacking the art of objection handling, building client rapport, and navigating common sales mistakes. Learn why "defaulting to yes" can be a game-changer, how to avoid subtle forms of sales prevention, and why keeping the focus on client needs is key to closing deals and building trust.Key takeaways:Reframe objections without saying “you're wrong” to keep clients engagedMake conversations about client benefits, not your agendaAvoid “sales prevention” by staying proactive and positiveBuild rapport and address objections with confidence for better results

In this week's Cash Call, Brian Curtis and I break down two real estate calls to uncover the nuances of effective communication, client engagement, and the art of closing. From spotting subtle engagement cues to avoiding self-made objections, we're sharing practical techniques that can transform your sales game. Learn how to ask powerful questions, listen beyond the words, and confidently position your value to keep clients engaged and coming back for more.

In this week's episode, Brian Curtis and I dive into two real estate sales calls that reveal the keys to overcoming commission objections and mastering buyer broker agreements. We explore how to build rapport with clients, confidently present your value proposition, and use strategic communication to solve client problems on the spot. Learn how to take control of your sales conversations and turn every call into a potential win.

In this week's Cash Call, Brian Curtis and I tackle two real estate calls that reveal the common struggles agents face with buyer broker agreements. We break down strategies for effective client communication, overcoming objections, and the power of transparency in building trust. From navigating shorter contracts to utilizing cutting-edge tech, we're sharing the game-changing sales techniques you need to succeed. Whether you're stuck on buyer agreements or looking to refine your approach, this episode is packed with insights to help you close more deals! Looking to elevate your sales skills? Join our 12-week intensive program for scripting and dialogue mastery: https://smartsalescoaching.com/conversion-u-bootcamp/ Apply to be a guest on the Cash Call Podcast or submit your call for review here: https://smartsalescoaching.com/cc-submit

Join me, Dale Archdekin, and Brian Curtis as we break down two sales calls in this week's Cash Call episode. We emphasize the importance of effective communication, proactive selling, and taking charge of the conversation. Learn how to ask quality questions, build rapport, and understand your customer's needs. We also discuss addressing objections, providing value, and guiding customers through the sales process. Don't miss our insights on how interest rates impact buying decisions and the best strategies to navigate these challenges. If you like this and you want to get more training, we have a couple of ways you can train with my company. We offer a 12-week intensive where we take you through our scripting and dialogue techniques. Learn more here: https://smartsalescoaching.com/conversion-u-bootcamp/ We also have a 60 Homes Challenge where we teach you how to become the kind of agent who can sell 60 homes a year. Learn more here: https://smartsalescoaching.com/60homes Apply to be a guest on the Cash Call Podcast or submit your call for review here: https://smartsalescoaching.com/cc-submit

In this week's Cash Call episode, Brian Curtis and I, dive deep into a sales call review, uncovering missed opportunities and ineffective sales techniques. We emphasize the importance of building rapport, asking open-ended questions, and discovering the emotional reasons for prospects to act. Learn how to avoid assumptions, use assumptive sales, and understand your client's needs and goals. We also highlight the significance of persistence and not giving up when faced with objections. Join us to enhance your sales skills and discover the potential for growth in raw talent. If you like this and you want to get more training, we have a couple of ways you can train with my company. We offer a 12-week intensive where we take you through our scripting and dialogue techniques. Learn more here: https://smartsalescoaching.com/conversion-u-bootcamp/ We also have a 60 Homes Challenge where we teach you how to become the kind of agent who can sell 60 homes a year. Learn more here: https://offer.smartsalescoaching.com/home-3642 Apply to be a guest on the Cash Call Podcast or submit your call for review here: https://offer.smartsalescoaching.com/home-9196

In this week's Cash Call episode, Brian Curtis and I, dive into the challenges of dealing with difficult clients in real estate. We review a call with a disrespectful, arrogant client moving from Boston to the Carolinas. Learn the importance of setting boundaries, understanding dual agency, and deciding what you're willing to accept from clients. Master these strategies to maintain professionalism and protect your business.

In this week's Cash Call episode, Brian Curtis and I, Dale Archdekin, explore lead nurturing, database management, and the importance of face-to-face and video meetings with clients. Discover how setting clear expectations, providing valuable resources, and crafting strong intro scripts can help you capture missed opportunities and elevate your real estate sales game. Learn the power of third-party stories, content creation, and effective communication to build trust and understanding with clients.

In this week's Cash Call episode, Brian Curtis and I, Dale Archdekin, dive into two real estate sales calls to uncover what makes for effective communication and rapport building. We discuss the critical need for agents to introduce themselves clearly and set the stage for the conversation from the get-go.We'll show you how asking open-ended questions can reveal your client's true needs and how educating them about the real estate process can help manage their expectations. Plus, we'll highlight why nurturing client relationships and building a robust database is essential for long-term success.Join us for actionable insights and real-world examples to elevate your sales game!

In this week's Cash Call, Brian Curtis and I dive deep into the secrets of effective sales calls, dissecting a real phone call made by an ISA on Brian's team. We uncover the importance of a strong introduction script and why you should avoid asking if the person is the intended contact. We also explore the power of building rapport and asking the right discovery questions to gather information effectively. Our discussion highlights how to streamline live transfers using group texts or Slack channels to notify available agents promptly. Don't miss our teaser for the next episode, where we'll tackle handling callers who refuse to pay a buyer's agent. Tune in for actionable insights and strategies to elevate your real estate sales game!

In this week's Cash Call episode, I am joined by Melissa Gatoff, a trainee at Smart Sales Coaching and a real estate agent, to review her sales calls. Together, we tackle the challenges of converting Google ad leads and explore effective call introductions and closing techniques. I provide Melissa with feedback on her call intros, emphasizing the importance of focusing on the lead's first word and building rapport before making any asks. We also review a call with an old lead, where I highlight the need for engaging the lead with a pattern interrupt and avoiding a salesy approach. Join us to discover valuable insights on improving your sales techniques, building trust, and mastering the art of closing the sale!

In this week's Cash Call episode, Dale Archdekin is joined by Todd Flavio, a transformative leader with over 30 years of experience in revolutionizing the real estate and mortgage sectors. Todd's expertise in technology integration, partnerships, role clarity, and virtual team management provides a unique perspective on enhancing sales techniques. This episode covers the transition from learning about the customer to demonstrating value, setting appointments, and building rapport. Dale and Todd dive into handling objections, improving call introductions, and emphasizing the importance of logical next steps. They also explore the impact of salutations, effective note-taking, and using personal information to build trust. Don't miss these valuable insights to improve your sales skills and build stronger relationships with potential clients!

In this week's Cash Call episode, Brian Curtis and Dale Archdekin dive deep into real estate sales calls, revealing missed opportunities and areas for improvement. Discover the importance of asking the right questions, unpacking client statements, and clarifying expectations. Learn how to avoid assumptions, adapt your script, and effectively qualify leads. Don't miss out on these valuable insights to enhance your sales skills and achieve your real estate goals!

Join Dale Archdekin and Danny Peters as they dive deep into real estate sales calls, offering valuable feedback and expert tips to enhance your sales game! From tracking metrics to handling objections, discover the secrets to success in lead generation and phone sales. Learn the art of active listening, going off script, and providing upfront value to investors and FSBO clients. Don't miss out on leveling up your sales skills and achieving your goals!

Join me and Brian Curtis as we dissect real estate sales calls, offering invaluable feedback and insights to enhance your sales skills. Learn the art of simplifying language to bridge communication gaps, asking concise questions, and leveraging face-to-face meetings or video calls to forge strong client connections. Don't miss out on essential tips for closing deals and maximizing sales success!

In this episode, me and Brian Curtis delve into the nuances of real estate sales, uncovering the pitfalls of repeating objections and the art of building unbreakable rapport with potential clients. Discover the power of listening, providing solutions, and leveraging video tours to enhance client experiences. Tune in for expert insights and actionable strategies to propel your sales success to new heights!

Join Dale Archdekin and special guest Jason Treuthardt, a Licensed Realtor with Dan Chin Homes, as they dive into the world of sales calls. Discover essential techniques for building trust, handling objections, and crafting compelling value propositions. From strong introductions to logical next steps, learn how to close deals with confidence. Don't miss out on this dynamic conversation aimed at elevating your sales skills and boosting your success!

Join me, Brian Curtis, and Randy Carroll, a seasoned expert with a decade in Real Estate Technology and the Strategic Sales Manager at Ruuster, as we delve into the importance of effective communication in real estate sales. Discover how Ruuster, the ultimate client portal, can revolutionize your business by improving lead conversion and client retention. Randy's wealth of experience as a 'knowledge broker' ensures deep, insightful discussions that dive into the heart of real estate success. Don't miss out on this episode where details matter, and action is key!

Join me and Brian as we dive into the art of sales calls, tackling objections and closing deals like pros! Learn valuable strategies and techniques for handling objections, setting clear next steps, and providing exceptional value to clients. Don't miss this episode packed with actionable insights to boost your sales game!

Join me as he delves into the strategies driving Ohio's #1 team with CEO Ryan Young! From 500+ homes sold to empowering top 100 teams nationwide, discover the metrics and innovations reshaping real estate!

Join Dale Archdekin in an exclusive interview with Tyler Fenn VP of Sales at REDX! Discover the power of RedX for real estate agents, including tools for targeted marketing and building a highly engaged database. Elevate your real estate game now!

Step into the future of real estate with rockstar Lauren Bowen, COO of Robert Slack Real Estate, as she shares game-changing tactics for success! From redefining buyer's agent value to harnessing advanced tech like Follow-Up Boss and Ylopo, discover the blueprint for dominating your market. Join Dale Archdekin and Brian Curtis in this electrifying discussion packed with insider tips on accountability, adaptability, and maintaining your team's unique edge. #RealEstateRevolution #SuccessStrategies #TechAdvancement

Join Dale Archdekin & Brian Curtis as they dive deep with CallAction CEO, Jessie Beaudoin! Unlock exclusive sales tips and strategies in this game-changing Cash Call episode. Don't miss out on expert advice to elevate your real estate sales game!

Join Dale Archdekin & Brian Curtis on Cash Call for valuable real estate call insights! Learn to handle early objections and manage frustration for smoother deals. Don't miss this episode filled with actionable tips!

Dale Archdekin & Brian Curtis dive into a real estate call on this Cash Call episode. Learn to confidently introduce yourself, take control, and avoid common mistakes. Elevate your lead conversations with expert insights and live call reviews!

Join Dale Archdekin & Brian Curtis on this Cash Call episode for a deep dive into two real estate calls. Discover missed opportunities, mistakes, and game-changing insights for agent improvement. Don't miss this eye-opening review!

Join Dale Archdekin & Brian Curtis as they dissect two impactful calls! Learn the art of asking present tense questions and turning client excitement into successful interactions. Elevate your sales with expert insights on this episode!

Unlock success with Dale Archdekin & Brian Curtis on this episode! Dive into curiosity-driven discovery and learn killer questions for effective lead insights. Elevate your sales game now!

On this episode, Dale Archdekin & Brian Curtis reveal ninja strategies to change how agents connect with homeowners before they're ready to sell. Learn effective lead nurturing and value-adding techniques. Elevate your sales game now!

On this episode, Dale Archdekin & Brian Curtis dive into confident intros, objection mastery, and closing deals effortlessly. Elevate your sales game with live call reviews and expert tips! Don't miss out!

Join Dale Archdekin & Brian Curtis on Smart Sales Coaching for expert tips on navigating lead interactions. Discover the art of determining the perfect next step with actionable insights and live call reviews. Don't miss this episode on lead success!

Unlock lead success with Dale Archdekin & Brian Curtis on Smart Sales Coaching! Learn to build rapport, avoid assumptions, and nurture effectively. Don't miss these actionable tips and live call insights!

Join Dale Archdekin & Brian Curtis on Smart Sales Coaching for expert tips on objection handling and lead reading. Elevate your sales strategy with live call reviews. Don't miss this episode packed with actionable insights!

Join Dale Archdekin & Brian Curtis on Smart Sales Coaching for insights on perfect intro scripts, nailing first impressions, and objection handling in real estate sales calls. Elevate your sales game now!

Join Dale Archdekin & Cain Cuninghame at Smart Sales Coaching for expert insights! Learn lead introductions, voice alignment, attentive listening, and crafting value-driven calls. Don't miss this episode on optimizing lead interactions!

Join Dale Archdekin and Brian Curtis on Smart Sales Coaching! Explore powerful discovery questions and adapt seller conversations. Don't miss this game-changing Cash Call episode!

Join Dale Archdekin and Brian Curtis in this Smart Sales Coaching episode focused on objection handling, adding value to leads, and mastering positive communication. Gain crucial insights and live call analyses on turning objections into opportunities. Don't miss out on this power-packed episode for real estate sales strategies and invaluable sales coaching!

Join Dale Archdekin and Brian Curtis in this Cash Call episode as they delve into potent sales strategies. Learn to ask engaging questions, overcome objections, and master the art of preparation with a clear plan and value proposition. Gain expert insights and live call reviews that'll elevate your sales game. Don't miss this episode packed with actionable tips!

Join Dale Archdekin and Brian Curtis in this week's Cash Call episode as they uncover the art of crafting impactful discovery questions. Learn the power of GREAT question asking and how to formulate queries for optimal results. Tune in for expert insights and live call reviews that will revolutionize your sales strategies. Don't miss this episode packed with techniques for asking the right questions!

Join Dale Archdekin and Brian Curtis in this week's Cash Call episode as they dive into the intricacies of real estate commissions. Later, in the second call, discover the art of introducing yourself effectively as a realtor. Get ready for expert insights and live call reviews to elevate your sales strategies. Don't miss this dual-topic episode packed with valuable tips!

In this week's Cash Call episode, learn the art of becoming a sales chameleon – adapting to your leads to enhance customer service. Join Dale Archdekin and Brian Curtis as they reveal how to match lead energy and deliver exceptional client experiences. Dive into expert insights and live call reviews to supercharge your sales strategies. Don't miss this valuable episode!

In this week's Cash Call episode, discover the art of creating genuine, two-way conversations in sales calls. Say goodbye to rigid scripts and embrace authentic engagement with your real estate leads. Join Dale Archdekin and Brian Curtis for expert insights and live call reviews, and level up your sales call introductions and skills. Don't miss out!

In today's episode of Cash Call, we dive deep into the world of real estate sales with Dale Archdekin and Brian Curtis. Join us as they play LIVE calls that demonstrate poor rapport building. These sales people tried but failed. Dale and Brian give live coaching feedback that can help these sales people build more rapport, get closer to their prospects and ultimately win the business. Discover the essential strategies and training insights to improve your sales scripts, conversations, and client relationships. Don't miss this opportunity to enhance your sales skills and win more business!

In this week's riveting episode of Cash Call, Dale Archdekin and Brian Curtis shed light on the critical aspect of real estate success - the art of discovery. Join them as they review real-life call examples, emphasizing the paramount importance of a thorough discovery process and understanding leads' needs. Discover the transformative power of a comprehensive discovery phase in the real estate journey. Dale and Brian share essential strategies to ensure no question is left unanswered and no need is overlooked. Learn how to navigate conversations with finesse, asking the right questions to gain a deep understanding of leads' goals and aspirations. The hosts underscore the significance of being assertive yet empathetic in order to accurately assist potential clients. Gain insights into effective communication techniques that help build trust and provide tailored solutions, ultimately guiding leads towards their real estate objectives. Whether you're an experienced agent looking to refine your discovery skills or a newcomer seeking guidance on effective lead engagement, this episode offers practical advice and actionable insights. Tune in now and discover how mastering the art of discovery can elevate your real estate success.

In this week's enlightening episode of Cash Call, Dale Archdekin and Brian Curtis dissect the intricacies of effective communication for real estate agents. Join them as they review real-life call examples, emphasizing the art of building rapport and the importance of a strong closing.Discover the secrets of building genuine connections with potential clients while keeping your sights on the ultimate goal - a successful close. Dale and Brian share strategies to establish trust, engage in meaningful conversations, and leave a lasting impression. Learn how to navigate rapport-building conversations that naturally progress towards a confident and compelling close.In the second call, the hosts address the critical initial moments of a conversation. They discuss the pitfalls of starting with a simple "What's your name?" and offer alternative approaches to engage leads from the very first word.Whether you're an experienced agent seeking to refine your conversational skills or a newcomer eager to learn the ropes, this episode provides practical advice and actionable insights. Tune in now and discover the key conversational skills that can set you on the path to real estate success.