Podcasts about phone sales

Is your showroom traffic feeling light lately? You're not alone—and more importantly, you're not stuck. In this episode, Jennifer Suzuki breaks down 10 real, practical ways to get more people through your doors right now. Whether you're in sales or BDC, these aren't theory-based ideas—they're street-tested tactics from dealerships doing it daily. Jen shares what's working across top stores, including strategies for leveraging your sold database, sending custom videos, and tapping into heat-up lists that still convert. No fluff. No boring lectures. Just 10 ways to fill your showroom with actual buyers this week. Dealer Talk with Jen Suzuki Podcast |

In this episode of the Millionaire Car Salesman Podcast, LA Williams takes listeners on a dynamic exploration of Dealer Synergy's innovative outsourced BDC operations situated in Belize!  "Sales is not a one-size-fits-all type of thing... The more creative you can get, the more sales you can do." - LA Williams Recorded LIVE, Williams spells out the operational efficiencies and strategic advantages of leveraging an international call center—pointing out cost savings, quality customer service delivery, and the critical training methodologies that contribute to enhanced dealership success. "Geography does not have to be a challenge anymore. We can employ folks from anywhere in the world!" - LA Williams LA offers a behind-the-scenes insight into how a 2,000-person call center functions, proving that geographic distance does not impede quality customer service or dealership results. Utilizing a Belize-based team trained with Dealer Synergy's advanced methodologies, sales operations are not only streamlined but amplified. By demolishing traditional sales models, Williams articulates how automotive dealerships can thrive by adapting to globalized business strategies, therefore keeping showrooms thriving and customer satisfaction at its peak!   Key Takeaways: ✅ Cost Efficiency and Scalability: Outsourcing BDCs to regions like Belize significantly reduces overhead costs versus U.S.-based operations, making it economically advantageous for dealers to expand their reach. ✅ Training and Quality Assurance: Dealer Synergy's comprehensive training ensures that agents, regardless of location, provide professional, high-quality customer service that matches or surpasses in-house teams. ✅ Technological Integration and Flexibility: Utilizing platforms like Zoom for meetings and sales allows sales teams to operate seamlessly from anywhere, thus expanding the scope and efficiency of dealerships. ✅ Cultural Adaptability: Belize's predominantly English-speaking population allows for seamless communication with the U.S. market, dispelling concerns over language barriers. ✅ Future of Automotive Sales: Innovative practices are setting a new standard for the industry's future, emphasizing the importance of a global operational perspective and advanced technological integration for sustained success.     About LA Williams LA Williams is the Vice President of Dealer Synergy. He has 15+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA once started as a frontline analyst for the organization, but quickly worked his way through the ranks to most recently landing him his current role of Vice President and an official company partner. Although LA holds an executive position with Dealer Synergy, he is completely “hands-on” with the Dealer Synergy family of programs. LA is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone, and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with his “The Blind Phone Master's Phone Sales Mastery” strategies. Furthermore, LA is an NADA Convention Speaker and a frequent 20 group speaker, including the official Internet Sales 20 Group . In addition to his training and speaking engagements, LA is the official co-host of the globally known Millionaire Car Salesman Podcast and a moderator of the Millionaire Car Salesman Facebook Group.  LA is also a very successful music producer. He has produced tracks for Dr. Dre, Lil Wayne, Katy Perry, Karina Bradley, and scores more. In addition to having worked with some of the best in the music industry, LA has worked in movies. He was even the voice for Jigsaw in 4 of the SAW movies! LA has taken his music producer, audio, and voice talent to bring a strong form of “entertrainment” to the industry and has blessed us with many motivating and fun remix tracks, applicable to the automotive sales industry.     Exploring the Future of Automotive Business Development Centers: Insights from the Millionaire Car Salesman Podcast Engage Automotive Success with Global Collaboration Understanding the potential of global call centers for automotive dealerships, optimizing skills across borders, and leveraging technology for enhanced business development are key factors in driving dealership profits. Dive into insights shared by LA Williams from the Millionaire Car Salesman Podcast, as he explores these dynamics live from Belize. Key Takeaways: Leveraging global call centers can significantly enhance dealership efficiency while reducing costs. Developing advanced communication skills and empathy is crucial for success in sales. Utilizing technology like Zoom transforms remote selling into a profound customer experience. The Economic Edge of Global Call Centers In the realm of automotive sales, maximizing efficiency while minimizing costs is the golden ticket to success. During the Millionaire Car Salesman Podcast, LA Williams, known as the Blind Phone Master, emphasized the cost-efficiency of operating global call centers, particularly in regions like Belize. He states, "When you think about it, the cost-effectiveness… to be real with you, like in California alone, I think the minimum wage is like $20 an hour… it's no longer productive to run a call center.” This essential strategy allows dealerships to harness top-tier talent at a fraction of the cost. Williams' discussion reflects a broader trend in leveraging international call centers to accommodate fluctuating economic landscapes, offering dealerships a way to stay competitive without compromising service quality. This strategy ensures that even smaller dealerships can compete on a larger scale, effectively leveling the playing field and turning the focus onto the quality of service provided rather than where it originates. Furthermore, the transcript reveals a nuanced understanding of the benefits of these call centers: “So we actually walking into the call center right now… When we got all these people making phone calls, it's going to allow you to be much more profitable.” This statement encapsulates how simply relocating a function can have profound business advantages, facilitating higher profits through reduced operational costs. Cultivating Communication and Empathy in Sales Beyond economics, success hinges on communication and empathy. Williams highlights the importance of having a team adept in these soft skills. Within the podcast, Williams reflects on his Belize-based team's aptitude: "People are just making phone calls… our team here, man, they stay in focus… they also pay so much attention in training." These insights underscore the need for a workforce that is both dedicated and well-trained in communication strategies. In sales, empathy and understanding are paramount, especially in overcoming objections or handling disgruntled customers. Here's how Williams advises on such encounters: "We teach them to be compassionate. We do role plays with them to walk them through those scenarios.” This training in empathy not only improves customer interaction but also builds a stronger connection with potential buyers who may otherwise feel dismissed or undervalued by traditional, automation-heavy methods. Such strategies illustrate the impact of prioritizing customer relations. By integrating empathy as a core selling principle, global call centers can match, or even exceed, the effectiveness of in-house sales staff. This shift allows any dealership, no matter its location, to provide premium customer service. Transforming the Sales Experience through Technology The advancements in technology have dramatically shifted how business is conducted, especially in the automotive industry. Williams touches on numerous ways technology, particularly platforms like Zoom, can elevate customer interactions. He shines light on this by saying, "A salesperson wanted to sell a car to someone… the customer could be anywhere. It doesn't matter. Geography is no longer a challenge." Breakout rooms in Zoom are one example of how technology can simulate traditional car-buying experiences virtually. This allows for a comprehensive customer journey, from viewing vehicle features to virtual test drives, all from the comfort of one's home. As Williams further elaborates: "We'll show some 3Ds, some good old camera footage… Make a person feel like they're actually in the vehicle." Such approaches not only broaden the potential customer base but also enrich the overall buying experience, diminishing geographical and temporal constraints. Utilizing these tools, dealerships can offer an enriched and personalized customer interaction, effectively adapting to the digital age. Adopting these technological enhancements represents more than just staying current; it indicates a forward-thinking, customer-centric mindset that is necessary for thriving in today's competitive market.   The intricacies of running a global operation from a strategic call center – as expounded upon in the Millionaire Car Salesman Podcast – outline a new era for the automotive industry. By merging economic efficiency, interpersonal skills, and cutting-edge technology, dealerships are equipped to transcend traditional boundaries and deliver exceptional service worldwide. Every facet of this approach, from cost-effective practices to empathetic customer service, ultimately benefits dealerships by not only extending their reach but also deepening their impact. As described within this thought leadership, dealerships that embrace these strategies can redefine success and elevate their standing in the automotive market.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

In this episode of the Millionaire Car Salesman podcast, hosts Sean V. Bradley and LA Williams delve into the intensity and dedication required to succeed in automotive sales! "If you want to sell more than 10 cars a month, you can't do what everybody's doing, or you're going to get what the majority is getting." - Sean V. Bradley As February closes and March begins, they express concern over the struggles dealers face in adapting to a shifting market. Sean highlights the necessity of consistent effort and willingness to push beyond average performance, leveraging the parallel between sales success and weightlifting: both require heavy lifting and dedication for exceptional results! "Success in automotive sales is just like weightlifting; it requires effort, consistency, and the willingness to push beyond the average." - Sean V. Bradley The episode emphasizes the importance of deep, relentless training for salespeople, BDC reps, and managers within the automotive industry. Sean and LA explore why many professionals avoid the hard work necessary to excel, touching upon key concepts such as the Mastery of scripts, effective social media engagement, and the innovative use of AI in daily operations. The hosts also underscore the critical nature of following through on these practices and engaging habitually in self-improvement strategies to achieve and maintain success!  "Challenge yourself to do the thing you've been avoiding and commit to doing it today." - LA Williams This episode unpacks the heavy lifting involved in becoming a top performer, guiding listeners to employ a disciplined approach for sustained growth and profitability!   Key Takeaways: ✅ Heavy Lifting in Sales: Success in automotive sales parallels weightlifting in that both require intense effort and consistent practice. ✅ Training and Mastery: To excel, automotive professionals must commit to rigorous training routines, developing mastery in scripts and customer engagement. ✅ Utilizing Technology and AI: Innovative tools like Podium's AI, Jerry, can significantly enhance lead conversion, enabling dealerships to maximize efficiency. ✅ Cultivating Hard Work Ethos: A strong "why" and intrinsic motivation are crucial drivers for overcoming challenges and pushing sales figures. ✅ Community and Collaboration: Engaging with professional networks such as the Millionaire Car Salesman Facebook group can provide valuable support and insights.     About Sean V. Bradley, CSP Sean V. Bradley, CSP is an entrepreneur, published best-selling author, speaker and award-winning international trainer. He is a 17-time NADA/ATD convention speaker, FranklinCovey Certified Facilitator and has earned the coveted “CSP” designation in the National Speakers Association. Sean is also a member of the elite “Million Dollar Speakers Group” in the NSA and a state association speaker and trainer. He has spoken at over 500 NCM and NADA 20 Groups. Sean started Dealer Synergy over 20 years ago, but has been in the automotive industry for over 25 years. Sean and his Dealer Synergy team are a 16-time Dealers' Choice Award Winner for being the “Best of the Best Internet Sales Trainer” and “Mobile Media Provider” in the Automotive Sales Industry.  Sean has personally trained over 100,000 Automotive Sales Professionals in 3,900 unique rooftops. However, he literally influences hundreds of thousands of professionals, in and out of the Automotive Sales industry, all over the world, through: his over 4,000 published articles, his best-selling book “Win the Game of Googleopoly”, over 9,500 videos published online, and through Radio Station soundwaves by Hosting the globally recognized Against All Odds Radio Show currently airing in Washington DC, Atlanta, Cleveland, Rochester, and Los Angeles, and the 'internet buzzing' Millionaire Car Salesman Podcast reaching over 1 million downloads! Additionally, Sean is the creator of the Millionaire Car Salesman Facebook Group, with a membership count of 28,500+ automotive professionals.   About LA Williams LA Williams is the Vice President of Dealer Synergy. He has 15+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA once started as a frontline analyst for the organization, but quickly worked his way through the ranks to most recently landing him his current role of Vice President and an official company partner. Although LA holds an executive position with Dealer Synergy, he is completely “hands-on” with the Dealer Synergy family of programs. LA is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone, and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with his “The Blind Phone Master's Phone Sales Mastery” strategies. Furthermore, LA is an NADA Convention Speaker and a frequent 20 group speaker, including the official Internet Sales 20 Group . In addition to his training and speaking engagements, LA is the official co-host of the globally known Millionaire Car Salesman Podcast and a moderator of the Millionaire Car Salesman Facebook Group.  LA is also a very successful music producer. He has produced tracks for Dr. Dre, Lil Wayne, Katy Perry, Karina Bradley, and scores more. In addition to having worked with some of the best in the music industry, LA has worked in movies. He was even the voice for Jigsaw in 4 of the SAW movies! LA has taken his music producer, audio, and voice talent to bring a strong form of “entertrainment” to the industry and has blessed us with many motivating and fun remix tracks, applicable to the automotive sales industry.     Elevate Your Car Sales Game: Proven Strategies for Maximum Profitability Key Takeaways Success in the automotive sales industry requires discipline, consistency, and a willingness to go beyond average efforts. Training and skill mastery are paramount, with a focus on cyclical learning and practical application. Engaging in multifaceted sales strategies and maximizing available resources can significantly enhance sales performance.     In the ever-evolving world of automotive sales, clear vision and persistent effort are non-negotiable for those aiming to surpass the mediocrity that ensnares so many. In a candid exchange of ideas, automotive sales experts LA Williams and Sean V. Bradley unravel the secrets to transcending average sales performance, echoing the fundamental truth: selling cars isn't just about the transaction; it's about agility, discipline, and training.   The Weight of Success in Automotive Sales Success in the automotive realm doesn't arrive unbidden; it needs to be earned through strategic effort and consistency. Bradley's analogy, “Why don't people lift weights? Because they're heavy,” aptly captures the essence of pushing beyond average—where the real challenge and potential for more significant earnings lie. “If you want the things that the average person doesn't have, you've got to be willing to do the things that the average person isn't willing to do,” Bradley proclaims. This call to action extends across roles in the dealership, from salespeople to dealer principals, emphasizing that mediocrity's shackles can only be broken through a dedication to diligent effort. For salespeople striving to sell more than the industry average, Williams highlights the necessity of buckling down and not waiting until career pressures peak. “Help should have been happening for the last 90 days,” Williams insists, stressing the importance of proactive practice and continuous improvement.   The Imperatives of Mastery: From Training to Application The training process in the automotive industry is pivotal to transforming raw information into actionable results. Williams and Bradley delve into the critical nature of training, positing, as Bradley affirms, “Information without application is just information. But information with application equals transformation.” This underscores the need for time, experience, and relentless repetition to ensure true evolution within sales practices. Real training, according to Williams and Bradley, goes far beyond simply absorbing new information. “Training is not really training, it's just exposure,” notes Williams. The magic occurs when exposure is met with practice and implementation, transforming knowledge into ingrained skills. Bradley emphasizes the systemic advantage when you become a “master of your craft,” analogizing mastery to chess over checkers—more strategic and intentional.   Utilizing Advanced Resources to Multiply Effort In today's technologically advanced sales environment, leveraging innovative tools and platforms can significantly enhance performance. Recognizing AI's potential, LA Williams highlights the efficiency of platforms like Jerry, Podium's AI-powered tool. Describing how Jerry can work tirelessly, Williams stresses its role in facilitating lead conversion by booking test drives and staying attuned to customer interactions without human intervention. Alongside AI, Bradley discusses the importance of ensuring robust utilization of existing CRM systems, often overlooked tools (“a dusty treadmill,” he quips) capable of transforming sales operations when employed comprehensively. He encourages sales professionals to broaden their approach, engaging in social selling, honing in on video follow-up skills, and utilizing resources that set them apart from competitors. Engaging with resources like the Millionaire Car Salesman Facebook Group also allows for networking and learning from over 30,000 automotive professionals. It's an untapped vein of knowledge and community, offering real-time insights and adapting to contemporary challenges in car sales.   Recapping Insights and Challenges Ahead Echoing the significance of industry standards and best practices, Bradley challenges listeners with an essential question: “What's one heavy thing you've been avoiding in sales? Commit to doing it today.” This invitation is not just a call for introspection but a launchpad for actionable change in one's sales approach. Williams adds, "Whatever it is…commit to doing it come hell or high water. Right? You're going to do it. Right. It's just going to happen regardless." As Bradley and Williams elucidate, transcending the status quo in the automotive industry requires both the courage to confront hard truths and the wisdom to apply lessons learned. Success isn't a fluke; it's a well-earned outcome of practice, repetition, and the relentless pursuit of betterment, echoing Bradley's poignant advice to never practice with real customers—only with fellow practitioners until perfection in approach is achieved. In the landscape of automotive sales, those who rise to the challenge and embrace discomfort discover not just the finesse of closing a deal but the unraveling of untapped potential in themselves.       Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!    

In this episode of the Millionaire Car Salesman Podcast, LA Williams and Sean V. Bradley tackle a heavy question within the automotive industry: Dealership Pay Plans! They get into what constitutes a good verses a bad pay plan and how professionals in the industry can effectively navigate them for maximum benefit.  "I rather see someone in an environment where they have the opportunity, the respect, and are working in a setup that aligns with their financial goals." – Sean V. Bradley Both LA and Sean emphasize the importance of understanding dealership environments rather than just focusing on the pay plan itself as the path to financial success! Williams introduces the episode with an appeal to listeners for feedback on audio improvements, setting up an engaging conversation for the audience.  "Money is a seed; you plant it somewhere and it grows. That's the whole purpose of money." – LA Williams The discussion provides a deep dive into various components of dealership pay plans, including commissions, draws, low commission rates, packs, front-end and back-end grosses, spins, spiffs, and bonuses. Sean V. Bradley highlights the significance of comprehending these elements and how they interconnect with overall earnings potential. He stresses the importance of choosing the right dealership environment and the value of embracing a mindset geared towards high performance and success, ultimately guiding listeners towards becoming better car sales professionals.  The episode culminates with thoughts on how to work synergistically with dealerships to optimize pay plans effectively, and LA Williams underscores the role of preparation, training, and responsible financial tracking.   Key Takeaways: ✅ Focus on Training and Guarantees: Understanding draw, training pay, and guaranteed compensation is crucial before assessing commission rates and other pay plan components. ✅ Valuing Transparency: Ensure that your dealership provides clear commission sheets and wash sheets to avoid disputes and misunderstandings. ✅ Spiffs and Spins for Extra Earnings: Familiarize yourself with dealership and manufacturer incentives like spiffs and spins to enhance your income. ✅ Track Your Performance: Maintain detailed records of your sales, commissions, and other earnings to avoid financial discrepancies and strategize effectively. ✅ Work Your Pay Plan: Invest time in understanding and maximizing each aspect of your pay plan to ensure you're leveraging every potential income stream thoroughly.     About Sean V. Bradley, CSP Sean V. Bradley, CSP is an entrepreneur, published best-selling author, speaker and award-winning international trainer. He is a 17-time NADA/ATD convention speaker, FranklinCovey Certified Facilitator and has earned the coveted “CSP” designation in the National Speakers Association. Sean is also a member of the elite “Million Dollar Speakers Group” in the NSA and a state association speaker and trainer. He has spoken at over 500 NCM and NADA 20 Groups. Sean started Dealer Synergy over 20 years ago, but has been in the automotive industry for over 25 years. Sean and his Dealer Synergy team are a 16-time Dealers' Choice Award Winner for being the “Best of the Best Internet Sales Trainer” and “Mobile Media Provider” in the Automotive Sales Industry.  Sean has personally trained over 100,000 Automotive Sales Professionals in 3,900 unique rooftops. However, he literally influences hundreds of thousands of professionals, in and out of the Automotive Sales industry, all over the world, through: his over 4,000 published articles, his best-selling book “Win the Game of Googleopoly”, over 9,500 videos published online, and through Radio Station soundwaves by Hosting the globally recognized Against All Odds Radio Show currently airing in Washington DC, Atlanta, Cleveland, Rochester, and Los Angeles, and the 'internet buzzing' Millionaire Car Salesman Podcast reaching over 1 million downloads! Additionally, Sean is the creator of the Millionaire Car Salesman Facebook Group, with a membership count of 28,500+ automotive professionals.   About LA Williams LA Williams is the Vice President of Dealer Synergy. He has 15+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA once started as a frontline analyst for the organization, but quickly worked his way through the ranks to most recently landing him his current role of Vice President and an official company partner. Although LA holds an executive position with Dealer Synergy, he is completely “hands-on” with the Dealer Synergy family of programs. LA is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone, and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with his “The Blind Phone Master's Phone Sales Mastery” strategies. Furthermore, LA is an NADA Convention Speaker and a frequent 20 group speaker, including the official Internet Sales 20 Group . In addition to his training and speaking engagements, LA is the official co-host of the globally known Millionaire Car Salesman Podcast and a moderator of the Millionaire Car Salesman Facebook Group.   LA is also a very successful music producer. He has produced tracks for Dr. Dre, Lil Wayne, Katy Perry, Karina Bradley, and scores more. In addition to having worked with some of the best in the music industry, LA has worked in movies. He was even the voice for Jigsaw in 4 of the SAW movies! LA has taken his music producer, audio, and voice talent to bring a strong form of “entertrainment” to the industry and has blessed us with many motivating and fun remix tracks, applicable to the automotive sales industry.     Navigating Car Sales Pay Plans: Unlocking Hidden Revenues Key Takeaways: Understanding and maximizing your pay plan involves more than just knowing the basic commissions; it requires a strategic approach to dealership incentives and manufacturer programs. The significance of starting with guaranteed pay structures for new salespeople can prevent attrition and financial hardship, ensuring a fairer and more supportive work environment. Spiffs and spins represent lucrative supplemental income opportunities that can boost earnings when appropriately targeted and leveraged. The world of car sales is complex, with compensation plans that require more than just a basic understanding to truly maximize one's earnings potential. In a recent discussion featuring LA Williams and Sean V. Bradley, these intricacies were explored in-depth, unveiling crucial insights into how auto sales professionals can decode their pay plans and work their strategies effectively to bolster their earnings. Key themes emerged from this discussion that shed light on not only understanding but also maneuvering through pay plans to realize better financial outcomes.   Demystifying Automotive Pay Plans For the newcomer or even seasoned veteran in car sales, a pay plan is often shrouded in mystery. Sean V. Bradley argues that, "It's not about the pay plan… but the dealership that you're at." This sets the tone for understanding that environment and opportunity sometimes outweigh a perfect commission structure. When contemplating a position, one should probe beyond superficial numbers and consider the dealership's overall ethos and opportunity for personal growth. Bradley emphasizes not settling for flat fee structures in favor of opportunities to earn on gross, either on the front or back-end. "If you've got the skills to pay the bills," leveraging a dealership that allows for gross-based commissions can be increasingly rewarding. However, accessing back-end gross (percentages of financial products sold) requires understanding and capitalizing on additional compensation streams like aftermarket parts and warranty products. As he explains, "Don't get distracted with the carrot… Find the best deal for you." This journey begins with choosing the right kind of dealership—one where strategies align with incentive structures to work your pay plan comprehensively. The roadmap includes understanding potential spins and spiffs and looking beyond immediate numbers.   The Importance of Guaranteed Income for New Salespeople Transition periods for new salespeople can be turbulent without a guaranteed pay structure. Such structures allow for "proper training, strategy, and opportunity" before plunging into a commission-only environment—a space where new hires often find themselves underwater without training pay. Understanding the nuance between a draw and guaranteed pay can ward off future stress. At some dealerships, "you could owe the dealership money," creating the undesirable cycle of jumping from dealership to dealership. Establishing a knowledge base and advocating for fairer, initial compensation ensures not only individual success but sustainability for dealerships in reducing turnover. Williams expounds on this notion by suggesting questions candidates should explore during interviews. Questions encompassing what the guarantee entails and policies regarding training pay ensure new hires are not disadvantaged in unfamiliar territory. Emphasizing, "I want to educate myself on how to work and understand you; help me understand so I can work my own plan, which in turn serves the dealership," provides a roadmap to this common challenge.   Leveraging Spiffs and Spins for Additional Profit Supplementing income intelligently through spiffs and spins is a game-changing opportunity for profit maximization. Traditionally, spiffs act as quick incentives for additional tasks or goals inside a dealership, often embracing creative configurations beyond merely selling units. Spins, a domain exclusive to franchise dealerships, offer an entirely separate avenue through manufacturer-backed commissions—encouraging variety and volume in sales pushes. Bradley notes, "I used to make thousands and thousands of dollars extra. It's like supplemental income." Savvy salespeople learn to utilize CRM tools to drill down into customer databases and strategically target high-spin vehicles or special categories yielding these fruits. The key is knowledge-sharing and staff empowerment, ensuring a clear understanding of potential earnings. Dealerships, in turn, fortify their workforce by building trust, offering consistent information flows, and aligning staff incentives with dealership goals—ultimately creating a culture that thrives on success. Through an intrinsic understanding of pay plan workings, including guarantees, spiffs, spins, dealer strategies, and personal goals, sales professionals navigate toward success. In the ever-evolving automotive landscape, this knowledge not only benefits individuals but ultimately propels dealerships into prosperous, symbiotic relationships with their staff. In a world where the typical salesperson is making a base average yet someone like Cody Carter—a figure showcased within their industry context—is realizing million-dollar earnings, comprehension of these themes promises a pathway to exceptional industry success. Understanding the vast opportunities within car sales pay plans dictates a salesperson's financial trajectory far more than mere percentages on paper might first suggest.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

Tired of struggling in life and business?Click here and I will reach out to you!!https://elliott247.com/gameplan-ytGet My ETA+ Training App For FREEhttps://elliott247.com/eta-ml?el=YTeta–In this video I call one of my clients in our database and sell him a seminar ticket to one of my events.I did this because I want to show the world I am not too big to talk to my own people, reach out to them and mentor them, and get them the results they want and deserve.I have a team of about 100 people. They all call, change lives, and raise the standards daily just like I do, but as a leader, if you aren't on the front lines with your team, then don't expect to build an unrecruitable team like I have.People would say I "closed him", but I didn't do that. I just helped this client make a decision he's been wanting to make. Check it out.

In this episode of the Millionaire Car Salesman Podcast, LA Williams, Vice President of Dealer Synergy, takes the wheel while Sean V. Bradley attends the Super Bowl LIX! Joined by the vibrant Tianna Mick, known in the industry as "T Got Your Keys," LA delves deep into strategies that transform ordinary sales calls into profit-generating interactions. With emphases on tone, customer rapport, and overcoming common pitfalls in sales conversations, this episode is rich with actionable advice for car sales professionals looking to elevate their game! "Questions control the conversation. Whoever gets the most questions answered is who wins." – LA Williams From addressing the frequent mistakes salespeople make on inbound calls to finely tuning one's auditory skills for detecting buying signals, LA offers a masterclass in sales acumen that stems from years of experience. His anecdotes, interspersed with Tianna's astute questions, unveil techniques on managing customer interactions effectively over the phone. By sharing insights into how to instantaneously build trust and utilize storytelling for impactful sales, the episode equips listeners with robust strategies to handle even the most challenging customer situations. Real-life examples underscore the vital role of strategic communication in fostering successful sales outcomes!   Key Takeaways: ✅ Tone and Energy are Crucial: Establishing the right tone and energy at the start of a call can significantly influence the customer's responsiveness. ✅ Word Choice Matters: Phrases such as "tell me" and "I'm just wondering" can inspire empathy and facilitate open dialogue with customers. ✅ Listening for Genuine Interest: Picking up on subtle cues in a customer's questions can reveal their level of interest and intent to purchase. ✅ Leveraging Storytelling: Effective storytelling can bridge communication gaps, making the sales process more relatable and engaging. ✅ Handling Objections with Empathy: Questions control conversation; using them strategically can navigate and manage challenging interactions.     About LA ‘The Blind Master' WilliamsL.A. Williams, Vice President and Partner of Dealer Synergy, has over 15 years of automotive sales experience and is dedicated to helping others grow and succeed. Starting as a frontline analyst, he quickly rose through the ranks to become Vice President while remaining hands-on with Dealer Synergy's programs. Known as “The Blind Phone Master,” L.A. has been blind for 37+ years and has mastered the art of sound, tone, and inflection, making him the ultimate phone sales coach. He has trained thousands of automotive professionals, including sales teams, managers, and dealer principals, with his “Phone Sales Mastery” strategies. A sought-after speaker, L.A. has presented at the NADA Convention, 20 Groups, and the Internet Sales 20 Group.  L.A. also co-hosts the Millionaire Car Salesman Podcast, the Against All Odds Radio Show, and moderates the Millionaire Car Salesman Facebook Group. Beyond automotive, he's a successful music producer, having worked with stars like Dr. Dre, Lil Wayne, and Katy Perry, and was even the voice of Jigsaw in four SAW movies. L.A. brings his audio expertise and creativity to the industry, using “entertrainment” to motivate and inspire automotive professionals. About Tianna ‘T Got Your Keys' Mick Tianna Mick aka T Got Your Keys is a known industry expert at Showroom Sales, Lead and Referral Generation, and Customer Satisfaction, specializing in Personal and Business Branding. At only 19 years old, Tianna was consistently the top-grossing salesperson in her dealer group, averaging 20+ units and generating $10K each month in personal income. Tianna is globally recognized for her award-winning website TGotYourKeys.com, voted #1 Personal Website in the Automotive Industry! Tianna is a 4x NADA Convention Speaker and the YOUNGEST NADA Speaker in History to date, awarded #1 Influential Female Car Salesperson, TikTok Influencer with over 3.8 Million Views, Guest of Brad Lea's Dropping Bombs Podcast, Graduate of Ally's A-List Summit Academy, Speaker at the Florida Independent Automobile Dealers Association, TrueCar's TrueTalk Panel Discussion Leader concerning Diversity, published in Digital Dealer Magazine, and reoccurring Digital Dealer Speaker, Internet Sales 20 Group Speaker, and now Chief Marketing Officer at Dealer Synergy.     Mastering the Art of Phone Sales: Insights from the Millionaire Car Salesman Podcast   Key Takeaways: Harnessing the power of tone, inflection, and the right vocabulary can dramatically improve phone sales outcomes. Understanding buyer psychology and leveraging storytelling can overcome common objections and build trust. Consistent learning and adaptation are vital for overcoming skepticism and improving skills over time.   Enhancing Phone Sales Through Tone and Inflection In the fast-paced world of automotive sales, mastering phone communication isn't just a skill—it's an art form. LA Williams, VP of Dealer Synergy, highlights a common pitfall: the lack of energy and enthusiasm when taking inbound calls. He humorously points out, "Our energy is not right. We'd be like Synergy Motors." Injecting energy into your voice is crucial for setting the right tone and capturing the caller's attention from the get-go. Williams emphasizes paying attention to not only what customers say, but also how they say it. The subtleties in tone, choice of words, and even pauses can reveal much about a caller's intent. As Williams advises, “You gotta hear,” meaning that a salesperson must attune their ears to these nuances. By asking thoughtful questions and engaging in a way that reflects the customer's language, you can build immediate rapport. "I'm just curious," or "Tell me more," are phrases that both engage the customer and provide deeper insights into their needs and desires. Such nuances extend beyond intro calls. Consider how energy and tone contribute when transitioning a skeptical caller to a quality lead. LA shares an all-too-common scenario: converting callers who've had negative automotive experiences into enthusiastic potential buyers. This transformation relies on infusing conversations with genuine warmth and curiosity, ensuring prospects feel heard and valued.   Storytelling as a Sales Tool In a world where buyers often distrust salespeople, storytelling stands out as a powerful tactic to establish credibility and build rapport. Williams delves into the art of sharing relevant narratives to sway hesitant buyers, emphasizing, “It's so interesting that you say that.” This technique helps to validate a customer's feelings while seamlessly pivoting the conversation towards a positive outcome. Consider the tale of the couple skeptical about getting a good trade-in value. By recounting a past customer's success story, Williams not only builds trust but illustrates dealership expertise and personal investment in customer satisfaction. These anecdotes aren't fabricated but strategically structured to highlight real customer experiences, as Williams illustrates: "If we could do something like that for him, just imagine what we could do for you." This approach illuminates how integrating relatable stories into phone sales can dismantle buyer apprehensions. By connecting emotionally through shared experiences, salespeople can gently guide conversations, allaying fears and deepening engagement. The authenticity of sharing and genuine curiosity about the customer's own journey can transform skeptics into committed, enthusiastic participants in the buying process.   Cultivating Trust in Short Timeframes One of the most intriguing discussions in the podcast revolves around establishing trust quickly over the phone. In phone sales, time is a luxury often absent, making initial impressions paramount. According to Williams, it's vital to repeat the customer's name, entering into what he calls "rapport mode." "Outside of someone's own voice," he explains, "their sweetest sound is their name." Repetition and the correct use of vocabulary also play significant roles in fostering trust. Simple phrases like "That's a great question" can elevate a standard interaction into a personalized experience. These words, paired with targeted storytelling and empathetic response strategies, can captivate and convert callers into loyal customers within minutes. Such approaches extend into broader strategic considerations, such as handling objections and turning skeptics into believers. LA poignantly shares a revelation: often, a sales representative's aversion to phone sales stems from misaligned expectations or an incomplete understanding of call dynamics. By revealing underlying metrics and demonstrating real success cases, Williams consistently shifts perceptions, opening the minds of even the most skeptical callers to what's genuinely possible. Ultimately, the beauty of phone sales lies in blending personal empathy with sharp, strategic communication. The podcast illustrates that with attention, adaptability, and authentic connection, sales professionals can break through barriers. As LA Williams shows, the journey to mastering phone sales is as much about growth in personal effectiveness as it is about understanding buyer psychology. As he closes the episode, “You are the average of the five people you spend the most time with,” inviting us to elevate our game and transform every call into an opportunity for lasting impact.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

Kicking off Season 10 of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and L.A. Williams reveal the exciting innovations coming in 2025, including the official launch of Synergy Studios and its mission to elevate the automotive industry! They dive into the game-changing role of mystery shopping in evaluating dealership performance and emphasize the crucial role of consistent follow-up in driving sales success! Adding to the excitement, L.A. Williams introduces his new book, So What I Can't, a motivational guide on overcoming personal limitations and using unique challenges as advantages in both personal and professional life. Sean, L.A., and special guest Tianna Mick (aka T Got Your Keys) engage in a powerful discussion on: The art of storytelling and its impact on writing and communication. Emotional intelligence as a cornerstone of effective leadership. The ongoing push to empower women in the automotive industry. Balancing work and personal life in the high-paced world of automotive sales. The episode wraps up with an interactive Q&A session, addressing audience questions on building a successful automotive career, navigating leadership challenges, and finding inspiration in day-to-day operations.   Key Takeaways: ✅ Mystery Shopping: A critical tool for identifying dealership strengths and weaknesses. ✅ Follow-Up Strategies: Why staying top-of-mind is essential in sales. ✅ Leadership Insight: Emotional intelligence and communication are key to dealership success. ✅ Empowering Women: Breaking barriers and creating new opportunities in auto retail. ✅ Inspiration: L.A. Williams' new book, So What I Can't, delivers a roadmap to overcoming adversity and achieving greatness.   About Sean V. Bradley Sean V. Bradley, CSP is an entrepreneur, published best-selling author, speaker and award-winning international trainer. He is a 17-time NADA/ATD convention speaker, FranklinCovey Certified Facilitator and has earned the coveted “CSP” designation in the National Speakers Association. Sean is also a member of the elite “Million Dollar Speakers Group” in the NSA and a state association speaker and trainer. He has spoken at over 500 NCM and NADA 20 Groups. Sean started Dealer Synergy over 20 years ago, but has been in the automotive industry for over 25 years. Sean and his Dealer Synergy team are a 16-time Dealers' Choice Award Winner for being the “Best of the Best Internet Sales Trainer” and “Mobile Media Provider” in the Automotive Sales Industry.  Sean has personally trained over 100,000 Automotive Sales Professionals in 3,900 unique rooftops. However, he literally influences hundreds of thousands of professionals, in and out of the Automotive Sales industry, all over the world, through: his over 4,000 published articles, his best-selling book “Win the Game of Googleopoly”, over 9,500 videos published online, and through Radio Station soundwaves by Hosting the globally recognized Against All Odds Radio Show currently airing in Washington DC, Atlanta, Cleveland, Rochester, and Los Angeles, and the 'internet buzzing' Millionaire Car Salesman Podcast reaching over 1 million downloads! Additionally, Sean is the creator of the Millionaire Car Salesman Facebook Group, with a membership count of 28,500+ automotive professionals. About LA Williams L.A. Williams is the Vice President of Dealer Synergy. He has 15+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA once started as a frontline analyst for the organization, but quickly worked his way through the ranks to most recently landing him his current role of Vice President and an official company partner. Although LA holds an executive position with Dealer Synergy, he is completely “hands-on” with the Dealer Synergy family of programs. LA is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone, and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with his “The Blind Phone Master's Phone Sales Mastery” strategies. Furthermore, LA is an NADA Convention Speaker and a frequent 20 group speaker, including the official Internet Sales 20 Group . In addition to his training and speaking engagements, LA is the official co-host of the globally known Millionaire Car Salesman Podcast and a moderator of the Millionaire Car Salesman Facebook Group.  LA is also a very successful music producer. He has produced tracks for Dr. Dre, Lil Wayne, Katy Perry, Karina Bradley, and scores more. In addition to having worked with some of the best in the music industry, LA has worked in movies. He was even the voice for Jigsaw in 4 of the SAW movies! LA has taken his music producer, audio, and voice talent to bring a strong form of “entertrainment” to the industry and has blessed us with many motivating and fun remix tracks, applicable to the automotive sales industry. Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

In this impactful episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and LA Williams dive into a game-changing discussion that every automotive professional needs to hear! As the year comes to a close, they focus on how you can maximize your dealership's performance during the critical year-end period while laying the foundation for an explosive start to the new year. "Sales is a numbers game, but you must become someone people say yes to before they even know the opportunity." - LA Williams From cutting-edge CRM strategies to perfecting your BDC operations, Sean and LA share actionable tips that will help sales teams and dealerships not just survive but thrive in a competitive marketplace! They also highlight the importance of teamwork and communication across all dealership departments, ensuring every member of your team is aligned for success. Plus, the episode celebrates a special milestone for Kalina Bradley, who has made waves during her four years in the automotive industry! "A sales professional earns as much money as they can effectively generate with their sales skills and strategies." - Sean V. Bradley Whether you're a seasoned professional or new to car sales, this episode is packed with the inspiration and insights you need to stay ahead of the curve and crush your goals.

In this episode, join me as I go hard into the world of service BDC appointments! I'm sharing 10 ways to get more service appointments and this epi is moneyyy!

In this episode, I sit down with Dan Rose from Diversified to go over the 4 step sales process agents should follow when selling insurance over the phone! If you're trying to improve your skills as an agent or maybe you're brand new to the industry, this is a conversation you do not want to miss! Get in contact with Dan by emailing him at dan@thediv.com or visiting their website https://thediv.com/ #insurance #insuranceagent #telesales

Join Dale Archdekin and Danny Peters as they dive deep into real estate sales calls, offering valuable feedback and expert tips to enhance your sales game! From tracking metrics to handling objections, discover the secrets to success in lead generation and phone sales. Learn the art of active listening, going off script, and providing upfront value to investors and FSBO clients. Don't miss out on leveling up your sales skills and achieving your goals!

Innovation comes in many forms, and compliance professionals need to not only be ready for it but also embrace it. One of those areas is telehealth and telemedicine. My guest in this episode is Ed Parcaut, CEO and founder of Lending for Living. Ed Parcaut, a dynamic individual who transitioned from phone sales to a successful real estate radio show host, has a unique perspective on his journey. Parcaut discovered his knack for connecting with people through his voice during his 18-year tenure in phone sales. When presented with the opportunity to host a local talk radio show, he initially questioned the relevance of radio in the digital age, but soon recognized its enduring popularity. He launched his radio show, "Real Estate Jerky," which began as a platform for real estate and mortgage discussions but later expanded to include community topics. Parcaut also recognized the potential of podcasting and began uploading his radio show as a podcast to reach a wider audience. He firmly believes in the power of audio platforms in promote businesses and foster connections. Join Tom Fox and Ed Parcaut as they delve deeper into this topic on the next episode of the Innovation in Compliance podcast. Key Highlights: Ed's Voice-Driven Journey to Global Connections Promoting Homeownership and Community Engagement Ed's Expertise in Real Estate Market Profitability Insights into Housing Affordability and Trends The Power of Repurposing Content for Podcasting California's Property Tax Protection Law Resources: Ed Parcaut on LinkedIn Lending for Living   Tom Instagram Facebook YouTube Twitter LinkedIn

In this strategic episode of the Millionaire Car Salesman Podcast, your host, L.A. Williams, delves into the art of effective negotiation in the automotive sales arena! The Blind Master shares key insights and techniques, underscoring the pivotal role of active listening and the mirror technique in signaling genuine understanding to customers. This episode explores the potency of strategic silence and its ability to prompt customers to divulge more information willingly.  LA introduces the concept of "no-oriented questions" and elucidates their role in countering superficial affirmations from customers. The discussion underscores the importance of fairness in negotiations and recommends the use of accusation audits to preemptively address potential objections. LA highlights the value of role-playing and the strategic use of emotional labeling to foster transparency and achieve success in the sales process! In the world of car sales, mastering the art of negotiation over the phone is where the money is truly made. Tune into this episode to elevate your negotiation skills and unlock new levels of success in automotive sales!   Key Takeaways Use the mirror technique to repeat back the last few words a customer says, showing that you are actively listening Strategic silence can encourage customers to share more information and allow ideas to resonate in their minds No-oriented questions can counter the counterfeit yes and provide a more honest response from customers Fairness is crucial in negotiations, and presenting fair options can lead to successful outcomes Role-playing scenarios with colleagues can help salespeople prepare for different situations and improve their skills Labeling customers' emotions can create transparency and address potential objections before they arise   "Role-playing scenarios with colleagues can help salespeople improve their skills and handle different situations." - L.A. Williams   About LA Williams III aka The Blind Master L.A. Williams is the Vice President of Dealer Synergy. He has 12+ years of automotive sales experience and has made it his mission to help, educate and level up anyone he comes in contact with. LA once started as a frontline analyst for the organization, but quickly worked his way through the ranks to most recently landing him his current role of Vice President and an official company partner. Although LA holds an executive position with Dealer Synergy, he is completely “hands-on” with the Dealer Synergy family of programs.  LA is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone, and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with his “The Blind Phone Master's Phone Sales Mastery” strategies.  Furthermore, LA is an NADA Convention Speaker and a frequent 20 group speaker, including the official Internet Sales 20 Group . In addition to his training and speaking engagements, LA is the official co-host of the globally known Millionaire Car Salesman Podcast and a moderator of the Millionaire Car Salesman Facebook Group.  LA is also a very successful music producer. He has produced tracks for Dr. Dre, Lil Wayne, Katy Perry, Karina Bradley, and scores more. In addition to having worked with some of the best in the music industry, LA has worked in movies. He was even the voice for Jigsaw in 4 of the SAW movies! LA has taken his music producer, audio, and voice talent to bring a strong form of “entertrainment” to the industry and has blessed us with many motivating and fun remix tracks, applicable to the automotive sales industry.        The Power of Negotiation: Elevating Your Sales Game Introduction In the world of automotive sales, negotiation skills are crucial for success. While many sales professionals are already talented in their craft, there is always room for improvement. In this article, we will explore the power of negotiation and how it can take your sales game to the next level. Drawing from my experience working with renowned negotiator Chris Voss, I will share some of the techniques and strategies that have proven to be highly effective. By implementing these tactics into your daily process, you can enhance your ability to listen to customers, address their concerns, and close deals with confidence.   The Mirror Technique: One powerful negotiation technique is the mirror technique. This involves repeating back the last three or four words the customer says, demonstrating that you are actively listening. By using this technique, you can make the customer feel heard and understood, which is essential for building trust. As I always say, "People like to do business with people who listen." The mirror technique also encourages the customer to share more information, as they feel validated and acknowledged. It's important to use this technique subtly and naturally, without overdoing it. By incorporating the mirror technique into your conversations, you can elevate your sales game and establish stronger connections with customers.   Strategic Silence: Confidence is key in negotiations, and one way to exude confidence is through strategic silence. Instead of rushing to respond, take your time and allow moments of silence to hang in the air. This gives the customer an opportunity to process what has been said and potentially overcome any challenges or objections they may have. Strategic silence can also be used to plant a seed in the customer's mind, allowing it to sprout and influence their decision-making process. By mastering the art of strategic silence, you can create a more impactful and persuasive sales experience.   No-Oriented Questions: In sales, we are often taught to get customers to say "yes." However, using no-oriented questions can be just as effective, if not more so. People are more comfortable saying no, as they have been doing so since childhood. By asking questions that elicit a no response, you can counter the counterfeit yes and encourage more honest and authentic communication. For example, instead of asking, "Would you like to schedule a test drive?" try asking, "Would it be a bad idea for us to schedule a time for you to test drive the vehicle?" This approach allows the customer to express any concerns or hesitations they may have, leading to a more productive and transparent conversation.   The F Word in Negotiation: The F word in negotiation is not what you might expect. It's fair. Many customers want to feel that they are being treated fairly throughout the sales process. By addressing fairness head-on, you can establish trust and build stronger relationships with customers. Instead of asking if something sounds good, try asking if it sounds fair. This simple shift in language can make a significant difference in how customers perceive your offers and proposals. Remember, sales is an emotional process, and fairness is a crucial component of creating a win-win situation for both parties involved.   Role Playing: Role playing is a powerful tool for honing your negotiation skills. By practicing different scenarios with colleagues or managers, you can prepare yourself for various challenges and objections that may arise during real customer interactions. Role playing allows you to refine your responses, experiment with different approaches, and gain confidence in your ability to handle any situation. While some may be hesitant to engage in role playing, it is an essential part of becoming a top-performing sales professional. Embrace the opportunity to practice and improve your negotiation skills, and you will see the results in your sales performance.   Labeling Customer Emotions: Understanding and addressing customer emotions is crucial in negotiation. By labeling their emotions, you can create a more open and transparent dialogue. If a customer seems hesitant or concerned, acknowledge their emotions by saying something like, "It sounds like you're feeling hesitant about the price." This demonstrates empathy and shows that you are attuned to their needs and concerns. By addressing emotions directly, you can build trust and rapport, leading to more successful negotiations.   Conclusion: Negotiation is a fundamental skill in automotive sales, and by implementing these techniques, you can elevate your sales game to new heights. The mirror technique, strategic silence, no-oriented questions, fairness, role playing, and labeling customer emotions are all powerful tools that can enhance your ability to connect with customers, address their concerns, and close deals with confidence. By mastering these techniques, you can create a more impactful and successful sales experience. Remember, sales is an emotional process, and by understanding and addressing customer emotions, you can build trust and establish long-lasting relationships. Embrace the power of negotiation and watch your sales soar.   Future Outlook: As the automotive industry continues to evolve, the importance of negotiation skills will only grow. With advancements in technology and changing consumer preferences, sales professionals must adapt and refine their negotiation techniques to meet the demands of the modern marketplace. By staying informed and continuously improving their skills, sales professionals can position themselves for success in an ever-changing industry. The future of automotive sales belongs to those who can effectively negotiate, connect with customers, and provide exceptional service. Embrace the power of negotiation and seize the opportunities that lie ahead.     Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By:  Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the Automotive Industry! We have been building Internet Departments and BDCs for over two decades! It is this experience that has allowed us to develop the absolute best automotive Internet Sales, BDC, and CRM solutions for car dealerships. We have created the most effective training programs and processes. Phone scripts and rebuttals are our specialties, while CRM action plans, strategies, and templates are our expertise! Dealer Synergy will take both your tools and your people to the next level. Bradley On Demand: Automotive Sales Industry's #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership need to sell more cars, more often and more profitably! Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals!

Preselling fitness over the phone for a yet-to-be-opened facility is as challenging as it sounds. But here at Alloy Personal Training Franchise, we have perfected the art of preselling, often opening new franchises at or near full capacity.Adam Blankenship, Alloy's presale specialist, joins Rick in this episode to share the exact process, how we do it, and why it is so successful.The first thing you must do in a call is set the right expectations.One common pitfall people make in phone sales is immediately diving into providing information when a prospect gets on the line. The key here is to set the stage for the call right from the beginning. Begin by explaining the purpose of the call.For instance, you can say, "During this call, I will ask you some questions to understand your needs and answer any questions you have. Our goal is to determine if our services align with your goals." Doing this lets you gain the prospect's permission to guide the conversation and establish yourself as an expert.The aim is to prevent the conversation from becoming transactional, focusing solely on price and services. Instead, you're setting the tone for a value-based conversation, emphasizing the importance of understanding the prospect's specific needs.Tune in to this episode to hear our exact process to conduct phone sales!Key Takeaways- Meet Adam Blankenship (00:00)- The challenge of preselling through the phone (08:25)- Setting the right expectations for a call (10:58)- Find the "why" (16:42)- How to ask them to join (23:50)- Overcoming the 3 most common objections (25:12)Additional Resources:- Alloy Personal Training- Learn About The Alloy Franchise Opportunity---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven't already, please rate and review the podcast on Apple Podcasts!

In this game-changing episode of the Light It Up podcast, we were honored to host Eric Cline, the CEO/Owner of www.go.theericcline.com/, as he unveiled the secrets of his 7-figure sales process. Eric's expertise in wholesaling success and phone sales tactics shines through as he shares a wealth of knowledge on achieving remarkable sales results. Drawing from his own journey to success, Eric provides a comprehensive blueprint for navigating the world of sales, offering invaluable insights into effective phone sales strategies and the art of wholesaling. Whether you're a budding entrepreneur looking to scale your business or a seasoned sales professional aiming to reach new heights, this episode is a masterclass in sales techniques that can elevate your success to the next level. Tune in to discover the keys to achieving a 7-figure sales process and transforming your sales game with Eric Cline's invaluable advice. ⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️ We'd love to Connect, Collaborate, or Help. Reach out! KIRO NASRALAH 201-312-7708 ------------------------------ JOHN SCIPIONE 201-841-8935

Sales process mastery and approaching your outbound correctly Welcome back to another episode of "Making Conversations Count" and in this episode, host Wendy Harris is going solo, bringing you a masterclass in sales process! We're going to learn the importance of having a strategy and approach, and how it can significantly impact your sales. Tools for managing your sales process Wendy runs through the various different tools and platforms for the many tasks involved within the sales process. She talks about content purposing for things like LinkedIn and your email list, and explains how an effective follow-up process requires a database or sales system. CRM system - yes or no? And what about CRM systems? Wendy talks us through the many options available, including HubSpot, Zoho, and Salesforce and shares which one she feels could be beneficial to your own business.  So, if you're looking to make your conversations around the sales process count, join us for this enlightening episode. We'll uncover valuable insights and strategies that will enhance your sales success.  "A simple sheet can be everything that you need it to be because you can add columns, you can data sort, you can even add First Contact, Last Contact, Next Contact columns and sort them to see how long it takes from First Contact to a sale and sort things by results. ..." - Wendy Harris, Making Conversations Count - September 2023    Timestamped summary of topics 00:02:30 Nimble as a CRM.  00:04:15 Segmenting data. 00:07:27 Use apps to schedule and track tasks. 00:10:38 Clever way to align communication, reach audience. 00:13:55 Long-term success takes time, client referrals matter. 00:17:39 Invest in what works for your goals. 00:27:27 Overcoming introversion and self-promotion awkwardness. 00:31:57 Marcus Sheridan's AI expertise and insights are food for thought. What Is Making Conversations Count? "Making Conversations Count" is a podcast from Growth Communication Coach & Trainer Wendy Harris who has been picking up the phone for 35+ years. In old money she would be called a Telemarketing Consultant. In these modern times people prefer Social Selling Trainer. In the Making Conversations Count podcast, Wendy shares how to use conversation to build relationships in business. Missed our previous episodes? You can catch up with any of the other guests we've been making conversations count with, here: https://makingconversationscount.com/podcast-episodes/

In this episode, I discuss the excitement of completing my pod pitch invites tick sheet and the importance of tracking performance. I share my journey from telemarketing in a boiler room to making millions in phone sales and mortgage banking. I reveal how tracking my activities with tick sheets has been the backbone of my success. I also explore the origins of Pearson's law, which states that when performance is measured, it improves, and when it's measured and reported back, the rate of improvement accelerates. Join me as I reflect on the significance of tracking and the potential it holds for growth and success.Encapsulated Show Notes:The excitement of completing my pod pitch invites tick sheet and the sense of legitimacy it brings to my process.My journey from telemarketing in a boiler room to making millions in phone sales and mortgage banking.The importance of tracking activities with tick sheets and how it has been the backbone of my success.The origins of Pearson's law and its significance in measuring and improving performance.The potential for growth and success that comes with tracking performance and activities.Join The Influence Army Waitlist HERE!Email me: contact@belove.mediaFor social Media:      https://www.facebook.com/MrMischaSubscribe and share with your business associates who could use a listen!

Want A FREE copy of our 4C Million Dollar Content Course for FREE, or a FREE Consultation Call, click here :Free Million Dollar Four C Content Course :https://consult.7figurescalingsystems.com/4c-courseBook your Free Consultation Call Now: https://consult.7figurescalingsystems/Connect With Me On Other Platforms:Instagram: @sevenfigurescalingsystemsYoutube: https://www.youtube.com/@7figurescalingsystems Hosted on Acast. See acast.com/privacy for more information.

Yeahhhhh could you guess the butt bottlerocket makes an appearance during Little Kid or Drunk Adult? Lisa sent a DM about a guy she met that has never made her feel this way...but fun fact, she's married. And in Group Therapy, our listener wants to be mindful of her stepmom's feelings in compiling photos for her dad's milestone birthday including her late mother. And poor Adrian is put through some embarrassing "training" in a new #PhoneTap!

News & Updates: 1st Cell Phone Call happened 50 Years Ago Involved Trash Talking Dumb/Minimal Phones Sales are way up, especially with Gen Z Microsoft will double the speed and freshen the look of Teams Browser extensions allow for Gmail hacking Ford making moves towards Self Driving vehicles Electric Vehicles pose Cyber Security Threats

Visit The Sales Lab at https://thesaleslab.org and check out all our guests' recommended readings at https://thesaleslab.org/reading-listTo listen to The Sales Lab Podcast on your favorite apps, visit https://thesaleslab.simplecast.com/ and select your preferred method of listening.Connect with us on Facebook at https://www.facebook.com/saleslabpodcastConnect with us on Linkedin at https://www.linkedin.com/company/thesaleslabSubscribe to The Sales Lab channel on YouTube at  https://www.youtube.com/channel/UCp703YWbD3-KO73NXUTBI-Q 

Visit The Sales Lab at https://thesaleslab.org and check out all our guests' recommended readings at https://thesaleslab.org/reading-listTo listen to The Sales Lab Podcast on your favorite apps, visit https://thesaleslab.simplecast.com/ and select your preferred method of listening.Connect with us on Facebook at https://www.facebook.com/saleslabpodcastConnect with us on Linkedin at https://www.linkedin.com/company/thesaleslabSubscribe to The Sales Lab channel on YouTube at  https://www.youtube.com/channel/UCp703YWbD3-KO73NXUTBI-Q 

Today, I want to share with you a great resource that's affordable and can help take your business to the next level. Have you heard of Fiverr? It's a platform where you can find third-party contractors from all around the world who provide quality work at an affordable price. With background checks, reviews, and a secure payment system, you can feel confident in your hiring choices.I found my editor Jaydip and graphic designer Vipin through Fiverr and we've built a successful partnership over the last few years. And the best part? Our relationship started with a simple project on Fiverr.Don't have the budget for Fiverr? No problem! You can still do it on your own, but if you have the means, it's a great hack for finding quality resources. And who knows, you might find someone like Jaydip and Vipin who will become part of your team.Check out Fiverr for all your design and editing needs. Let's save time and be resourceful! Join our weekly calls so you we can help you too!

Although this video was made talking to a group of brokers, it still applies to everyone regardless of the career or business. A plan is super important and more important then a plan is a consistent one that is reevaluated regularly. In this video How to plan your month as a BrokerI'm talking about how the process you build determines your success. You must map out your month by weeks and map out the weeks by days. Time block hour by hour and strategize how you will get to your goals through your daily actions. Be consistent in your actions and reevaluate weekly/monthly/quarterly and see what works and what doesn't and keep adjusting till you find your top formula. Although this video was made talking to a group of brokers, it still applies to everyone regardless of the career or business. A plan is super important and more important then a plan is a consistent one that is reevaluated regularly. Join our weekly calls so you we can help you too!

Sales and Cigars Episode 89 Wally Bressler “Tragic Hero” Walter sits down with Phone Sales Expert, Coach, Speaker, and Author of the Book Tragic Hero, Wally Bressler. Walter and Wally talk about call reluctance and why salespeople have it, they also dive into the topic of self-sabotage, the reasons we self-sabotage and the things that can be done to fix it. Wally has a very compelling story, it's inspirational, it gets very personal and it's one of the most powerful and emotional episodes of Sales and Cigars to date. This podcast was started to have fun have interesting conversations with people and to help people overcome things in sales and this episode is a prime example of that. Go grab a cigar, grab a cocktail and strap in for a powerful episode Sales and Cigars. Get your copy of Walter Crosbys new Book:  “The 7 Critical Mistakes CEOs Make With Their Sales Organization That Stop The Company From Scaling” https://www.amazon.com/Critical-Mistakes-Their-Sales-Organization/dp/B0BLFYMGS6 Connect with Wally Bressler: https://www.linkedin.com/in/wally-bressler-8a4682a4/ www.phonesalessecrets.com wally@phonesalessecrets.com  Connect with Walter Crosby: https://www.linkedin.com/in/walterlcrosby/ https://calendly.com/walter-helix/15-minute-virtual-cup-of-coffee https://helixsalesdevelopment.com/ https://helixsalesdevelopment.com/podcast/ walter@HelixSalesDevelopment.com

In this video The most IMPORTANT video of 2023 to DOMINATE your goals and BREAK THROUGH we talk about the 4 most important steps to having the best year of your life and breaking through. From the mindset and the philosophy to the strategies and tactics of what you need to do everyday, this is the most relevant video to find your success! ✅ Most Important Video for Sales People1. The Real Way To CLOSE Deals And Build Relationships In Saleshttps://youtu.be/_HDljd3Ad8E2. How Sales Can Change Your Life Toohttps://youtu.be/Amikb-0-kIA3. MILLION DOLLAR FOLLOW UP PROSPECTING STRATEGYhttps://youtu.be/3XookZ47XRc4. We don't misshttps://youtu.be/Kyd1Jx5KTL45. Are You Ready?https://youtu.be/gUJyd-XFnXU6. Handling Sales Objectionshttps://youtu.be/kzBUxWSk7eA7. Difference between a sales person and a sales leaderhttps://youtu.be/GPMuRjYjCpA✅ Book a FREE Personal Consultation Callhttps://calendly.com/acezacademy/15mi...Check Out thisThe 10 Keys Of Sales: The Formula To Reach Your Top Sales Capabilitieshttps://www.amazon.com/dp/B09X4NNHFT?...Connect on social media at the bottom of the link tree:https://linktr.ee/AcezAcademy

Richard Blank owns a call center in Costa Rica and he shares some fantastic sales techniques that work for his team and can also work for all people to improve their communication skills. If he can teach a team of phone sales professionals how to sell in a new language, he can help all of us become more effective at listening and carrying on purposeful conversations. He also gets into when the timing is right for your organization to use a call center versus hiring phone sales people. Great conversation that needs to be heard. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this video "The Number One Key To Maximize Your Success In Sales"I'm talking about not the tools, not the weapons, not the resources, not the time, but basically the will to win. Who wants it more?Who is more hungry?Who is all in?✅ Most Important Video for Sales People1. The Real Way To CLOSE Deals And Build Relationships In Saleshttps://youtu.be/_HDljd3Ad8E2. How Sales Can Change Your Life Toohttps://youtu.be/Amikb-0-kIA3. MILLION DOLLAR FOLLOW UP PROSPECTING STRATEGYhttps://youtu.be/3XookZ47XRc4. We don't misshttps://youtu.be/Kyd1Jx5KTL45. Are You Ready?https://youtu.be/gUJyd-XFnXU6. Handling Sales Objectionshttps://youtu.be/kzBUxWSk7eA7. Difference between a sales person and a sales leaderhttps://youtu.be/GPMuRjYjCpA✅ Book a FREE Personal Consultation Callhttps://calendly.com/acezacademy/15min?month=2022-11Check Out thisThe 10 Keys Of Sales: The Formula To Reach Your Top Sales Capabilitieshttps://www.amazon.com/dp/B09X4NNHFT?psc=1&smid=ATVPDKIKX0DER&ref_=chk_typ_imgToDpConnect on social media:https://linktr.ee/AcezAcademyYouTube: https://www.youtube.com/AcezAcademySupport the show

Hi, Thanks for watching our video about How to build the ULTIMATE relationship in Mortgage Sales The majority of sales people are surface level and sound robotic. The most important part of sales is digging deep and figuring out who someone is. To take it a step further its figuring out someone's passions and dreams and showing them how your product or service can connect to so much more for them. Humans act/buy off emotions so you must work from your heart and figure out the emotion and connect it to your purpose of helping. If your ready to take your game to the next level, join our sales, mindset, and leadership virtual coaching and training academy online! Check out our other videos and make sure you sign up to our community on our linktree! https://linktr.ee/AcezAcademyAll social medias at the bottom ^#like #subscribe and #share the channel with anyone you love, we are doing this for you! Support the show

Hi, Thanks for watching our video about the referral blitzWhy Referral BlitzFor many reasonsFreeBetter conversionGreat long term habitProfitability StepsGo through all your previous clients and family and friendsMake a list of contactsMake a email, text, voicemail templateBlast it to everyoneWatch the referrals come inRepeat every month The action items afterMake sure execution is flawless with check points and celebrations throughout the dayKeep it in the calendar and make it a tradition Script_______, It's _____ with you from ______.. I helped you last year accomplish ______ and ______ and I was checking up on you today because I had some extra time on my hands and wanted to see who you know from your friends or family that I can reach out to and help just like I helped you?Our Page is full of Sales, Leadership, and Mindset content to help you become the best version of yourself and raise that version daily. We have a online virtual training platform with weekly coaching.  #like #subscribe and #share the channel with anyone you love, we are doing this for you! Check out our other videos and make sure you sign up to our community on our linktree! https://linktr.ee/AcezAcademyAll social medias at the bottom ^Support the show

The following guest sits down with host Justin White:•   Alex Beidoun – Co-Founder, House of LendingStaying Away From Selling Leads to Longer, More Productive Phone Calls with BorrowersIndependent mortgage brokers can set themselves apart by having phone calls that focus on educating their borrowers instead of selling to them. How can you have phone conversations that make borrowers want to work with you? Listen to Episode #29 of Good. Better. Broker. as we talk with a former retail LO who has shifted his focus to prioritizing relationships over transactions on client calls.In this episode of the Good. Better. Broker. podcast, you'll find out why educating your clients creates longer and more productive phone conversations, leading to more business.In this episode, we discuss ...•   2:02 – How Alex's experiences in retail impact his business strategy as a broker•   5:26 – Why Alex chooses to educate his borrowers on retail vs. wholesale•   7:13 – Why Alex decided to take an educational approach with his borrowers•   10:25 – How Alex defines a quality conversation with a client•   12:41 – Alex on what borrowers are looking for from their loan officer•   14:11 – The 3 key components to a phone call with a borrower•   19:27 – Why it's important to not be transactional on the phone with clients•   21:51 – The difference between being in a call vs. on a call Show Contributor:Alex BeidounConnect on LinkedIn Connect on Facebook  Connect on InstagramJustin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram or TwitterConnect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

The entrepreneur with “the drive and the fire to make a difference” (Steve Wozniak) and the author of Doing the Impossible guides you through a series of questions that help you identify your deepest why—the root cause of your issue—and stay focused to calmly and effectively make decisive and impactful decisions to move you closer to your ultimate business goals. Behind every entrepreneurial success is a constant process of addressing issues, not just solving problems. If you address issues correctly, you can prevent problems before they arise. In Solve for X, Patrick Bet-David outlines a four-step process for identifying your deepest why—or the root cause of your issue—which will dictate the future of all of your business actions: First, you must qualify the issue: Is it a problem? Is it an opportunity? Issues need to be specific, bounded, and finite. Second, you must identify the issue: What is giving rise to this issue? What happened for this to be an issue in the first place? You should name as many reasons as you can think of until you exhaust the reasonable possibilities of the possible causes underpinning the issue. Third, you must quantify the issue: Once you identify what's causing the issue, determine which causes are the most important. Strip away all of the possible causes you have little or no control over. Eliminate all but the top three causes. Finally solve for why: Once you've identified the three top causes, take each cause, and start asking “Why?” When you get to the place where you can't logically ask this question anymore, you will find your deepest why and the real cause of your problem. Solve for X is an essential resource for helping aspiring and seasoned entrepreneurs stay focused on the important methods, make their best decisions, and discover their true potentialSupport the show

Dial it Up with Mike Fawaz President of Rocket TPOHi, Thanks for watching our video about Building An ELITE CULTURE! In this video we want you to think:1. Are you running from fear or running towards pleasure?2. How about your people?3. How about your clients?4. What things can you take from the culture and winning topics and how can you infuse them into your company?Our Page is full of Sales, Leadership, and Mindset content to help you become the best version of yourself and raise that version daily. We have a online academy with all 3 courses in 1. We have books, planners, coaching, mentoring, public speaking and consulting all available. #like #subscribe and #share the channel with anyone you love, we are doing this for you! Check out our other videos and make sure you sign up to our community on our linktree! https://linktr.ee/AcezAcademyAll social medias at the bottom ^Support the show

“Open up the door and be very curious in life because the more you open, the more you learn; one door opens the next door.”~ Ali Charafeddine on Real Business Connections◦ In the latest episode of the pod, "Ace" teaches us how to document, create a playbook, and a sneak peek into the keys to grow and evolve into the best version of ourselves and improve every day.◦ SPOILER ALERT. Always be leveling up and opening new doors to new opportunities.◦ Ace is an entrepreneur, sales, and motivational speaker, mentor at Acez Academy, podcast host of The Official Acez Podcast, and author of The 10 Keys of Sales: The Formula To Reach Your Top Sales Capabilities. Let's tap into Ace's wisdom…

Why are team standards important?It's what you fight forComradery What you coach toHow to establish?Meet with your team on zoom virtually or in personTalk about how this is not the leader's team, it is our team. Cancel the team standards you have already if you do have one or just create new ones if you don't have one. Ask every person on the team to create the team standard they would use if it was their team (because it is) , and ask them publicly why they picked that standard and what it means to them.Go around and answer this activity with every person you have. Then Vote on the TEAM'S favorite standards together. That is now your new identity that you can fight for, get closer with, and coach to. The action items afterMake sure the team standards are visible - get gear for the team, get signs if you're in the office, send an email if you're virtual, constantly make traditions to keep the team name brought up and keep reminding your people what it means and what you stand for. Talk about the team standards while you're teaching/coaching. Share individual stories and share group stories about the team name and how it plays a role in everything you do. Have your team members repeat the same activity ^^^^ and get them talking about the team standards and how it plays a role in their lives. Every meeting on the first slide or first page should always be the team name and standards. Every new team member that comes in should be trained on the team name and standards first. Support the show

Hi, Thanks for watching our video about the most important page for your team. Why is the front page or production tracker important?It holds people accountable to producing - when someone is at 0 and you are constantly blasting this front page tracker out, that puts more positive pressure on them. Imagine if it was posted on the wall for everyone to see?It helps you coach people. If someone is struggling you have your eyes on it right away, if someone is doing great you can prop them out right away. It helps you keep your eye on the gauge and always know how your team is doing whether you are there or not. It helps you publicly announce more important things like contests, personal things, funny things, team standards, etc. that you can put on this front page along with the production tracker to keep the main things in your business present. How to establish a front page?Make a google doc or live excel sheet that everyone can update once you share with them. (if you don't know how please google)Pimp your board - add 3-5 most important things you want present along with the production board. (look at example in this course) AcezAcademy.comMeet with your team, let them know this is our new front page and let them know they must update it daily and read it daily for important messages and such. The action items after:Make sure the front page is visible - on the wall, in email, in text, on teams, on what's app, on social media, in your meetings, verbally when you talk about it. Hold your team accountable to updating itCoach off of it and prop out of it. Get people to speak up when they have great performancesDon't let it get old and rusty, update it and be creative daily on it. Reach out to me for more help : ) -------------------------------------------------------------------------------------------------Our Page is full of Sales, Leadership, and Mindset content to help you become the best version of yourself and raise that version daily. We have a online virtual training academy with all 3 courses in 1 along with weekly coaching. We have books, planners, coaching, mentoring, public speaking and consulting all available. #like #subscribe and #share the channel with anyone you love, we are doing this for you! Check out our other videos and make sure you sign up to our community on our linktree! https://linktr.ee/AcezAcademyAll social medias at the bottom ^Support the show

Hi, Thanks for watching our video about The Chain Of Command.The Why?A lot of times in companies I mentor and train I notice the main leader or owner handles a variety of things that are not worth the value of their time. A leader gets phone calls and emails with questions or concerns about technology, and the coffee area, and time off, and questions on the process, and personal issues, etc. That is too much for 1 person to handle! What ends up happening is that the leader has no time to focus on the bigger things and spends most of their days dealing with tasks that are not worth their time or repeating things or sending folks to other people to get the answer. The Solve?Make a chain of command. If you have money and are growing then start hiring people to handle the tedious tasks that take your time. Have a HR person, have a tech person, have an assistant. If you don't have the money - then ask players on your team to own things for you. For example I would have a girl on my team that enjoyed getting the team together to be in charge of our events and planning and she had full ownership of it, so when I would get a question about an event I would route them to her because she was fully in charge. You can break up the tasks you handle and give ownership to people on your team and reward them for a good job. If you don't have money and don't have a team - You can use third parties and outsource like task rabbit or fiverr. They offer services across the country for a very cheap fee. I used to pay $50 dollars a month using a service called “Ruby” who took all the calls for us and made all the calls for us and handled customer service issues and reported to us with our specific instructions through email of all the resolutions of every call. If you don't have enough for that either ^ - then it's time to work harder, longer, and have your first goal to be to start getting help so you can free up more time. Our Page is full of Sales, Leadership, and Mindset content to help you become the best version of yourself and raise that version daily. We have a online academy with all 3 courses in 1. We have books, planners, coaching, mentoring, public speaking and consulting all available. #like #subscribe and #share the channel with anyone you love, we are doing this for you! Check out our other videos and make sure you sign up to our community on our linktree! https://linktr.ee/AcezAcademyAll social medias at the bottom ^Support the show

Hi, Thanks for watching our video about the team kickoff  Download the free template from acezacademy.com In this video we want you to think:1. How are your team meetings currently?2. Which steps from this video are you using?3. What can you add?Order and What does each thing mean?Ice Breaker - throw in something non business relatedTeam standards - what does your team stand for? Plan and schedule for the month - show your team all training you have scheduled, meetings with them, events, etc. Stats/Props - Put the last month production or stats for your team and show them who did great and who needs to improveOuting/Culture - you should always have events to get your people together, share that with your teamCulture Award and Production Award - Prop people out for performance and for being a team player. Have an award, put their pictures up and celebrate them. Personal Prop Outs - What happened in people's life personally that you can put their photo up and celebrate for them. Focuses/Contests - What is going on this month and what is the game plan. Specific and Direct. Any contests, share it and message it. Inspiration - Always end inspiring your folks. Reach out to me for more help on running great team meetings with all the context included of a championship team. Our Page is full of Sales, Leadership, and Mindset content to help you become the best version of yourself and raise that version daily. We have a online academy with all 3 courses in 1. We have books, planners, coaching, mentoring, public speaking and consulting all available. #like #subscribe and #share the channel with anyone you love, we are doing this for you! Check out our other videos and make sure you sign up to our community on our linktree! https://linktr.ee/AcezAcademyAll social medias at the bottom ^Support the show

Hi, Thanks for watching our video about the team name.In this video we want you to think:1. What is your team name?2. How did you come up with that team name?3. What does it mean?4. Does everyone know?5. Does everyone believe?We have a full template guide on AcezAcademy.com available to walk you through the activity with your team.Our Page is full of Sales, Leadership, and Mindset content to help you become the best version of yourself and raise that version daily. We have a online academy with all 3 courses in 1. We have books, planners, coaching, mentoring, public speaking and consulting all available. #like #subscribe and #share the channel with anyone you love, we are doing this for you! Check out our other videos and make sure you sign up to our community on our linktree! https://linktr.ee/AcezAcademyAll social medias at the bottom ^Support the show

Hi, Thanks for watching our video about The Real Way To CLOSE Deals And Build Relationships In Sales#BradLea #closerschool #acezacademy In this video we want you to think:1. How are you currently creating value on your product or service?2. How would you rate yourself on a scale from 1-10 on creating relationships?3. Do you sell on numbers and service or do you sell with EMOTION!?Our Page is full of Sales, Leadership, and Mindset content to help you become the best version of yourself and raise that version daily. We have a online academy with all 3 courses in 1. We have books, planners, coaching, mentoring, public speaking and consulting all available. #like #subscribe and #share the channel with anyone you love, we are doing this for you! Check out our other videos and make sure you sign up to our community on our linktree! https://linktr.ee/AcezAcademyAll social medias at the bottom ^Support the show

Meeting of the Sales Minds! Ace and Matt Easton get together for the first time ever on this #ShotCast to talk everything sales and mindset. Both gentleman consult sales and run online virtual academy's. In this episode they share their thoughts and opinions around various topics, some similar and some differ.  If you need some motivation, you need to watch this video! https://linktr.ee/AcezAcademy sign up to the full sales, leadership, mindset academy along with weekly coaching and so much more!#AcezAcademy #phonesales Support the show

*explicit language warning Of course selling today isn't just about phone sales. If that's how you're going to do it, it's 100% the hard way versus leveraging the internet, but I digress. Today's topic is about old school recruitment phone sales to land clients. There are 6 major tips that I certainly learned the hard way that actually works to build a book of business and convert cold contacts to live clients. Drop me a line at contact@dgrecruit.com if you have any questions/comments.

I met Joey and someone told me he has Autism growing up. I was shocked because I had no idea he had anything growing up. He was confident, funny, talkative, and a great kid to be around.. He actually was the life of the party anywhere we would go. My biggest takeaway from doing this podcast with him is your environment is everything ESPECIALLY for kids growing up. Bullying and name calling can ruin someone's upbringing and make a medical condition even worst. Support and love from people around you can make a medical condition vanish and become unknown. Make sure that if you see anyone in your life struggling medically or just naturally you are the person to support them and help lift them up and not put them down because you can create another Joey. His life could have went two ways and we are blessed and fortunate it is going in the uplifting way of success, love, and a fulfilled life. #Autism #AcezMotivation #AcezAcademySupport the show

The best way to convert more leads is increase effort and double check status by using a top performer to resell that lead/client. If you have someone new or that is not the best, do a mid call and a check up before the final presentation. If you have someone who doesn't get a deal but you know it makes sense, get your top performer or leader on the line to do a second call. Then you can really sleep with a comfy head on your pillow knowing you gave it your absolute ALL. #phonesales #sales #acezacademySupport the show

Objections and everything you need to know about them with Chris Habbo Founder of Care Mortgage and Ace. What objections truly meanHow to handle themHow to change your mindset on themHow to get rid of them#sales #objections #acezacademy https://linktr.ee/AcezAcademySupport the show

https://youtu.be/IMdo5ABzk5IHow are you going to feel after watching this video, and using emotional connectors in your business and doubling your sales?That is a positive connector, use this to build relationships, go deep, and talk about the things people truly care about. #phonesales #sales #acezacademySupport the show

If you don't know Erica, you are missing out on a service industry guru. Erica Leonor is a passionate leader in the Home Services Industry. She is a national speaker, trainer, and sales coach for the trades who helps business owners and their companies thrive through her classes and workshops. She loves to help motivate and inspire teams to up-level their lives, relationships, and businesses through teamwork, sales, and the customer experience. She serves on the Board of Directors for Women in HVACR and enjoys creating opportunities for women to receive mentoring, networking, and relevant educational experiences. Erica has a bachelor's degree in Anthropology and enjoys traveling the world. She is married, has a new baby daughter, speaks Spanish, and loves The Lord of the Rings, Harry Potter, and Star Wars.Erica chats with our hosts today about how to get your team on board with upselling and booking the call. We hear all about what Erica considers her secret sauce on customer service etiquette and all the key KPIs (Key Performance Indicators) that contractors can use to measure success. We could chat with Erica all day and just squeeze all the tips and tricks and knowledge out of her, but we hope these key points help you in getting your team onboard with upselling and booking the call. It all starts with your customer service reps!Check out our downloadable item of a list of the best “E” words for effective and exceptional customer service. Click >>HERE>HERE

This week on the Millionaire Car Salesman Podcast, Sean V. Bradley, CSP and L.A. Williams discuss solutions to low inventory. How should dealerships handle selling cars in a climate with no inventory? There are many opportunities to increase inventory and sell more cars than ever before.  Sean and L.A. breakdown a few options for increasing inventory. Dealerships have to be willing to do whatever they can to create an inventory abundance. Does the dealership have a vehicle buying center, also known as a VBC? If not, ask why? Instead of only selling cars and hoping for inventory to appear, try buying cars! Network with local dealerships of all types. Most customers are trading in a vehicle when purchasing a new one.  Auctions are a great resource, but remember - the car goes to the highest bidder and that's before any additional auction fees. The point is to get GREAT at selling used cars. Become a used car powerhouse and watch sales boom. Exhaust every option because there is always a way. Does your dealership offer used car leases? If not, why not?  Customers come to the dealership with a vehicle in mind and in today's climate, it may not be in stock. The first step should be to not panic. Check the inventory and try to sell what you have in stock. Second step, if the vehicle is not in stock be prepared with vehicles in stock that are similar. Sales personnel should be able to ask why the customer is looking for that specific vehicle and show the customer other options that may meet their needs.  If you are still unsure, go to the Millionaire Car Salesman group on Facebook and SEE what sales personnel are doing across the world! The group was created for authenticity in the industry and has approximately 23,000 members who share their victories and successes as well as their questions.    About Sean V. Bradley  Sean V. Bradley, CSP is an entrepreneur, published author, speaker and award-winning international trainer. He is a 13-time NADA/ATD convention speaker, FranklinCovey Certified Facilitator and has earned the coveted “CSP” designation in the National Speakers Association. Sean is also a member of the elite “Million Dollar Speakers Group”, in the NSA, and additionally a state association speaker and trainer. He has spoken at over 300 NCM and NADA 20 Groups. Sean started Dealer Synergy over 16 years ago, but has been in the automotive industry for almost 22 years. Sean and his Dealer Synergy team are a 10 time Dealers' Choice Award Winner for being the “Best of the Best Internet Sales Trainer”  and “Mobile Provider Partner” in the Automotive Sales Industry.   About L.A. Williams As a host of the Millionaire Car Salesman Podcast, L.A. Williams is the Vice President of Dealer Synergy. He is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with “The Blind Phone Master's Phone Sales Mastery” strategies.   About Dealer Synergy Dealer Synergy is the nation's #1 Automotive Sales training, consulting and accountability firm. The mission is to be obsessed with our dealers' success; through our thoughts, our words and our actions, so that they may triumph and achieve total market domination.    Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes. For more interactivity, join The Millionaire Car Salesman Club on Clubhouse. Win the Game of Googleopoly: Unlocking the secret strategy of search engines. The Millionaire Car Salesman Podcast is Proudly Sponsored By:  AutoWeb: Visit AutoWeb.com/dealers for help in revolutionizing your business to help you sell more cars.

In the fifth installment of Secrets of the Blind Phone Master, L.A. Williams talks about the power of influencing customers to talk even when text is their preferred method of contact.  If it doesn't make sense to set the appointment during the first call, he shows how to set up subsequent conversations. L.A. even makes recommendations on exactly what to say.  Ultimately, he teaches his secrets of handling inbound phone calls with ease.   About L.A. Williams As a host of the Millionaire Car Salesman Podcast, L.A. Williams is the Vice President of Dealer Synergy. He is the preeminent subject master on “Phone Sales” in the Automotive Sales Industry and has earned the nickname and title of “The Blind Phone Master”. LA has been blind for 35+ years and has focused his energy on the art of sound, tone and inflection. With his inability to see and only hear, he can solely judge a person's phone abilities and verbal tools based on what they say and how they say it. This makes him the perfect coach and phone sales expert on planet Earth. LA has trained thousands of Automotive Sales professionals, Internet / BDC professionals, Sales Managers, General Managers and Dealer Principals on how to dominate the phones with “The Blind Phone Master's Phone Sales Mastery” strategies.   About Dealer Synergy Academy Classes Taught in a group class setting, via Zoom, these classes are facilitated by a Dealer Synergy Certified Trainer, with students from all over the world.   About Dealer Synergy Dealer Synergy is the nation's #1 Automotive Sales training, consulting and accountability firm. The mission is to be obsessed with our dealers' success; through our thoughts, our words and our actions, so that they may triumph and achieve total market domination.    Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes. For more interactivity, join The Millionaire Car Salesman Club on Clubhouse. Win the Game of Googleopoly: Unlocking the secret strategy of search engines. The Millionaire Car Salesman Podcast is Proudly Sponsored By:  AutoWeb: Visit AutoWeb.com/dealers for help in revolutionizing your business to help you sell more cars.

Or do they?  Sure the landscape of making sales calls has changed.  Let's face it, we are all using less minutes on our phones than we used to.  You have to be a lot more clever to get someone to talk to you on the other end of your pocket camera (read cell phone).  Listen in to see how Mike and Blaine leverage the phone to make the cash register ring.  Our beer today:Mike: Saloon Door Brewing - Happy HolidiculousBlaine: Adroit Theory - Elegy Fear DIPA@SaloonDoor  @AdroitTheory  #entrepreneur #smbs #craftbeer Watch on Youtube at https://youtu.be/8dOizridAXIListen to all our episodes at: https://www.mikeandblaine.com/podcastSupport the show