Growth in Dentistry: A Dental Intelligence Podcast

On this episode of the Growth in Dentistry podcast, our expert guests Eric Roman and Josey Sewell dive deep into the growing trend of associate dentists in practices and the challenges faced by both associates and practice owners. Keep listening to hear their solutions for better associate-owner relationships. We discuss:The current state of dental practicesThe shift towards multiple dentists per location rather than single-doctor practicesCommon challenges in associate-owner relationships…and so much more!Want to learn more from Eric and Josey? Check out their FREE virtual masterclass on June 6, 2025: https://drericjroman.com/vle-vip. Want to get in touch and learn more? Visit https://drericjroman.com. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

In this episode of the Growth in Dentistry podcast, Dr. Danny Snyder shares his journey through mental health challenges in dentistry and his path to healing. He discusses his transition from practice ownership to becoming an associate dentist, and how EMDR therapy helped him overcome childhood dental trauma that was affecting his professional life.Listen in to hear about:Dr. Snyder's journey from dental school to practice ownershipMental health challenges in dentistry and the importance of seeking helpThe role of EMDR therapy in helping treat some forms of anxietyTransition from practice ownership to associate dentistry…and so much more!Want to check out the Slate Flosser for yourself? Head to slateflosser.com. Interested in learning more about DI? Get a $50 gift card by scheduling a demo of Dental Intelligence at get.dentalintel.net/podcast.

In this episode of the Growth in Dentistry Podcast, we welcome back Melinda Heryford, a seasoned practice management consultant with over three decades of experience in dentistry, who owns Melinda Heryford, Inc. Practice Management Consulting. Drawing from her extensive background working with hundreds of dental practices, Melinda shares invaluable insights on transforming dental practices from reactive firefighting operations into proactive, system-driven organizations that deliver exceptional patient care while maintaining healthy business metrics.Listen in to hear about:Moving from reactive "firefighting" to proactive practice managementThe importance of implementing simple, effective systemsFocus on WIG (Wildly Important Goal) and MITs (Most Important Things)Using data and KPIs to measure practice performanceCommon practice management challengesResources MentionedWebsite: practicemanagementconsulting.comContact: melinda@melindaheryford.comSpecial offer: "Switch it to Solve it" tool for improving accounts receivable (email Melinda to receive the resource)See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast

Dr. Ben Friberg is back on the Growth in Dentistry podcast to share insights on practice management, culture, and leadership in dentistry. His practice achieves exceptional results with a small team while maintaining work-life balance. Listen in to this episode to see how!We discuss:Dr. Friberg's exceptional practice metrics, including a 90%+ hygiene reappointment rate and only 27 clinical hours per week while being able to take 7 weeks of vacation during the year and keep collections highThe importance of creating the culture of your practice and how accountability and clear expectations can make that betterMarketing tips to hone in onThe value of coaching and mentorship, community and peer learning...and more!For more opportunities to connect with Dr. Friberg, visit his website: https://www.drbenfriberg.com/. His new book, "The Seven Figure Practice Blueprint for Dentists: How to Lead, Manage, and Market a Fulfilling Practice," is available May 20, 2025. Follow the link for more information: https://www.drbenfriberg.com/book. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

In this deep dive episode of the Growth in Dentistry podcast, hosts Steve Jensen and Adam Smith talk with Kirk Teachout and Zach Shelley about running successful dental practices. Dive into this episode to hear the two contrasting yet successful approaches to practice management.Listen in to hear about:Zach and Kirk's approaches to practice managementKey performance metric trackingPatient experience highlights…and more!Interested in connecting further with Kirk and Zach? Check out Kirk's website: https://dentalscheduletemplate.com/.Interested in joining Zach's Facebook group, you can do so here: https://www.facebook.com/share/g/15i5UvC3Cx/. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

We are excited to bring our listeners another Practice Growth Deep Dive Episode of the Growth in Dentistry Podcast. This episode takes you along with Steve and Adam into Dr. Maggie Augustyn's dental journey and the changes she made to have a growing and healthy practice. Listen along to hear:Her practice's transformation from a high-volume HMO/public aid practice to a quality-focused practice during COVID-19What changes she and her team made to the type of procedures they were accepting and renegotiating insurance feesHer patient care evolution - enabling more comprehensive care and better relationshipsThe quality of life impact for Dr. Maggie and how she sees dentistry nowAbout the technology she and her team have invested inDr. Maggie's advice for dentists…and so much more!We packed a lot into these 45 minutes, so buckle up and enjoy learning from Dr. Maggie Augustyn!See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Eric Hubbard of the Bite-Sized Dental Marketing podcast and Steve Jensen discuss current trends in dental practice management with a focus on the rising cancellation and no-show rates. The conversation covers strategies for reducing these rates and improving patient scheduling practices. Listen in as we discuss:Rising cancellation/no-show ratesContributing factors to this rise in cancellations and no-showsSuccessful strategies from top performersValue Creation: Making appointments feel valuable and personal rather than transactional to decrease cancellationsInterested in checking out more of Eric's podcast episodes? Check it out here: https://www.youtube.com/playlist?list=PLC5UkMIX4m46tgpKwFWKMjx1z43pIdnLP.Want to learn more about Dr. Markowitz's practice is doing in Boston? Listen to this Growth in Dentistry podcast episode: https://www.dentalintel.com/podcasts/deep-dive-dr-steve-markowitz. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

In this episode, Steve Jensen sits down with Patrick Arnold, a CPA who specializes in dental practices, to discuss the evolving role of financial advisors in dentistry and how practices can optimize their financial health.Listen in to hear about:The evolution of CPA relationships in dentistry - from traditional tax-focused to advisory servicesThe importance of monthly vs. quarterly financial reviewsStrategic planning for practice growth and optimizationAssociate buy-in pathways and succession planningRevenue optimization strategies for dental practicesPatrick Arnold is a certified public accountant with over 8 years of experience, specializing in dental practice financial management. A Marshall University graduate, Patrick brings a fresh, dynamic approach to dental finance, focusing on proactive advisory services rather than traditional compliance-only accounting.Interested in getting in touch with Patrick? You can reach out via phone to (863) 660-3202 or or via email at patrick.davis@elliottdavis.com. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Listen in to this episode to hear our conversation with Heather Colicchio, founder and president of AADOM (American Association of Dental Office Managers), discussing the organization's 20-year journey and its impact on dental practice management.We discuss:The origin story of AADOM and its evolution into what it is todayThe transformation of dental office management from a job to a careerAADOM's role in creating community and professional development opportunitiesGrowth of local chapters (DPLNs - Dental Professional Learning Networks) across the countryAbout Our Guest:Heather Colicchio is the founder and president of AADOM, which she established in 2005. Prior to founding AADOM, she owned a chain of gourmet cafes in hospitals and medical centers throughout New Jersey.Learn more about AADOM at their website: www.dentalmanagers.com.And see a demo of DI and get a $50 gift card: https://get.dentalintel.com/podcast.

In this episode, we catch up again with David Harris, CEO of Prosperident, about embezzlement in dentistry. Don't let embezzlement be something you fear in your practice. Learn to protect yourself from it instead. Listen in as we discuss:The statistics – so you know what you're up againstKey risk factors to guard yourself againstThe emotional impact of embezzlementEmbezzler behaviors to be aware ofDavid Harris is the industry's longest-standing expert in dental practice financial crimes and embezzlement investigation. Learn more about Prosperident at www.prosperident.com or give them a call at 888-398-2327. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Hop into this episode to hear from our conversation with Spencer Walker, partner at Dental Implant Machine: the largest dental implant-specific marketing agency and case acceptance training organization. We're talking all things dental implant marketing.Listen in to hear about:Trends in dental practices - increasing treatment dollars presented per examThe shift towards advanced procedures and specialty services in general practicesUnderstanding who is the implant patient demographicMarket changes including the impact of COVID, financing needs, and moreWe discuss the two foundations for a success framework in your practice. Don't miss out!Learn more about Dental Implant Machine by checking out their website: https://www.dentalimplantmachine.com/. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

The dental industry trend shows increased diagnosis amounts per exam but decreased case acceptance rates. Join us as we chat with Scott Leune about the art of case acceptance. Listen in to hear:The two main components of case acceptance - Clinical (doctor-driven) and Financial (team-driven)The keys to improve case acceptance in your practiceScott's framework for presenting treatmentThe things to invest in, training and communication strategies to follow, metrics to monitor, and more!Scott Leune has been coaching and educating in dentistry for 18-19 years, focusing on data-driven practice management and effective case presentation techniques. Learn more from Scott and register for his courses at www.scottleune.com. See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.

Are you utilizing technology well to create practice growth and efficiency? Listen in to hear Steve chat with Tim Kelley of TNT Dental as they discuss how to do just that! TNT Dental has evolved from a website company to a comprehensive practice growth company over 24+ years in the industry. They know marketing and are sharing their insight on the Growth in Dentistry podcast!On this episode we discuss how:Many private practices struggle to fully utilize available technology due to staffing challenges and implementation hurdlesPractice growth requires focus beyond new patients and what some of the other metrics are that practices should hone in onBetter patient experience leads to reduced marketing costsTechnology implementation success requires consistent support and training, especially through staff transitions…and so much more!Interested in learning more about the work that TNT Dental does? Check out their website: https://www.tntdental.com. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Marissa Nicholson and Chris Hammelev from the Dental Practice Management Agency are back with Steve Jensen on the Growth in Dentistry podcast to talk about their work to help practices protect against embezzlement. Listen in to hear:How many practices experience embezzlement and what can be done to protect your practiceAbout the method of embezzlement they call “Robin Hood embezzlement” and how this is seen in many practices without owner/doctor consentWhat risk factors to be aware of and safeguard againstThe importance of business owners understanding their practice's financial operations…and so much more!Connect with Marissa and Chris through their website: https://www.dentalpracticemanagementagency.com/. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

We are happy to welcome Colleen Huff to the Growth in Dentistry podcast! Colleen is a Revenue Cycle Management expert with 30 years of dental industry experience. Listen in to hear Colleen and Steve discuss:Revenue Cycle Management challenges in dentistry, particularly after the Change Healthcare breach and how AR days are up since the breachImportance of understanding clearinghouse operations and insurance claim processesTips for managing claims and time management strategies…and so much more!Check out Colleen's book, *A Mouthful of Insurance*, out now: https://www.amazon.com/Mouthful-Insurance-Proper-training-tomorrow/dp/B0D8WLNZ3T. See a demo of DI and get a $50 gift card: http://get.dentalintel.net/podcast.

Angela Holland is back on the Growth in Dentistry podcast! You do not want to miss out on this episode as Angela and Steve discuss insurance fee negotiation and credentialing. Angela is an insurance expert and entrepreneur who sold her third-party claims company to a NASDAQ-listed firm last year.Listen in to hear how you can work through insurance fee negotiation and optimization for your dental practice.We walk through:• How PPO practices can be profitable with proper fee negotiation• How evaluating UCR, current fee schedules, and third-party agreements can lead to fee optimization• Potential annual revenue increases when negotiating with insurances• Angela's recommendation for raising UCR fees and when to negotiate with insurersInterested in connecting with Angela, visit her website to learn more: https://www.preferreddentalsolutions.com/.See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

We are thrilled to have Dr. Gerilyn Alfe join us on the Growth in Dentistry podcast! Dr. Alfe graduated from Tufts Dental in 1993 and has worked her way up from an associate to establishing her own fee-for-service start-up practice in Chicago. Today, Dr. Alfe owns Get Ahead Coaching & Consulting, where she is able to teach practices the things that have made her successful in dentistry.Listen to this episode to hear about:The importance of business expertise, communication skills, and team leadership in running a successful dental practiceDr. Alfe's approach to building a fee-for-service, insurance-independent practice focused on cosmetic dentistryInsights into effective team management, including cross-training and hiring for personality and customer service skillsThe importance of systems, processes, and documentation in dental practice managementUtilization of DISC profiling to tailor communication with patients and improve treatment acceptance rates…and so much more!Want to learn more from Dr. Gerilyn Alfe? Check out her website: https://getaheadcc.com.See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

On this episode of the Growth in Dentistry podcast, we welcome Mike Dinsio and Paula Quinn from Next Level Consultants discuss strategies to improve dental practice profitability. With Paula's 30+ years in dentistry and Mike's business background helping 500 doctors start, buy, and grow their practices for almost a decade, you will not want to miss this episode!Listen in as we discuss:Optimizing weekly schedules, increasing patient frequency, and implementing same-day treatmentsThe importance of auditing schedules, conducting effective morning huddles, and setting clear financial goalsCondensing work days to improve efficiency and reduce overhead costsThe need for intentional scheduling and creative approaches to maximize productivityStress the significance of team alignment and efficient use of staff timeEncourage dentists to focus on high-value procedures and same-day treatments to boost profitability…and so much more!To learn more about what Next Level Consultants can do for you, visit www.nxlevelconsultants.com. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

On this episode of the Growth in Dentistry podcast, we have Eric Pastan of Skytale Group. Eric brings valuable insights from his experience growing Doctor Dental to 45 locations before selling in 2019. He now applies this expertise at Skytale Group, helping dental practices optimize their operations and growth strategies.Listen in to hear:The importance of data-driven decision-making in dental practice managementThe need for robust systems and KPIs as practices scaleFocusing on profitability rather than just revenue growthThe value of proper budgeting and financial planning in dental practicesStrategies for evaluating potential practice acquisitions…and so much more!Learn more about Skytale Group at www.skytalegroup.com and listen to their podcast “Skytale Insights.”To reach Eric, you can email eric.pastan@skytalegroup.com or connect with him on LinkedIn.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

We are pleased to welcome Chelsea and Alex of Gargle Marketing to the Growth in Dentistry podcast. Gargle currently works with 400 dental practices nationwide, and Alex and Chelsea have some amazing insight to share with our audience!Listen in for some tips to keep your practice growing:Adapting to industry changes - How to keep up with this ever-changing industryBuilding strong relationships with your patients and your teamYour marketing strategy matters - Why this is especially important when implementing a fee-for-service modelRetaining existing patients while attracting new onesLeveraging expert support…and so much more!Listeners of the Growth in Dentistry podcast get $100 off their first month of Gargle services: https://www.gargle.com/di-podcast. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Welcome to another episode of the Growth in Dentistry podcast! Today, we chat with Matt Brown of Energize Group and one of our Intellicon speakers for 2024. Today, Matt and Steve talk in depth about the “ideal patient” and if that model actually works for dentists looking to grow their practice.Listen in as we discuss: The importance of dentists focusing on improving their chairside manner and personal growth rather than seeking ideal patientsThe Ideal Dentist vs. Ideal Patient - which should you be striving for?Consistency in case acceptanceClinical Bravery and Sales Ability of dental professionalsRevenue as a KPI…and so much more!To connect with Matt and his team, check out their website: www.energize-group.com.And to listen to his podcast, Dental Unfiltered, learn more and subscribe here: www.dentalunfilteredpodcast.com.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today, we are joined on the Growth in Dentistry podcast by Kyle Summerford, Founder of the Dental Office Managers Community on Facebook & Dental Manager Connect. As a dental office manager, Kyle started the community 8 years ago to help himself and others level up in their profession, and the community has now grown to over 15,000 members. During this time, Kyle has become an expert in dental coding and case acceptance, two things we will be covering today!Stick around to hear about:Common coding challenges and the importance of continuous education in dental coding to avoid errors and ensure proper insurance claimsIntegrating insurance discussions into patient case presentations to enhance patient understanding to improve case acceptance ratesContinued education to grow as a professional, as well as growing personally…and so much more!See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Welcome to another Practice Growth Deep Dive episode of the Growth in Dentistry podcast. Today, Steve and Adam are joined by Dr. Steve Markowitz, who we are thrilled to have on the podcast for a second time! Since he was first on the podcast in 2022, there have been many areas of growth for Dr. Markowitz's practices, and we are excited to share with you what he has learned along the way.Listen in to hear:• The importance of aligning team members with the business's treatment philosophies and goals• Lessons learned from managing multiple practices, including the importance of having the right people in the right roles and the challenges of leadership• What to do when a practice isn't performing well and the difficult decisions that come with that• The importance of communication and trust and giving team members the support they need to thrive in new roles…and so much more!See a demo of DI and get 2 free months of Swell OR a $100 Amazon gift card: https://info.dentalintel.com/gcq.**Offer valid through July 15, 2024.

Welcome back to the Growth in Dentistry podcast! Today we dive into a conversation with Dr. Matt Allen. Matt, dentist and CEO of DifferentKind, talks with Steve Jensen about how growth in the practice comes from patient experience. Listen in to hear:How the patient experience can be improved through better understanding the data and metricsHow practices can predict patient behaviors, needs, and responses, allowing them to plan and implement strategies effectivelyHow sustainable growth is achieved when practices focus on creating long-term relationships with their patients, rather than just treating them as one-off customers…and so much more!You can learn more about DifferentKind at www.differentkind.com, where you can book a demo. Also, you can connect with Dr. Matt Allen on LinkedIn: https://www.linkedin.com/in/differentkind/. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Dr. Anissa Holmes is back on the podcast today! She is a dentist and consultant, CEO of Delivering WOW Education, and Co-Founder of Dentalflix and Digital Floss. We are excited to share our conversation with her as she shares her insights on strategic planning and accountability as key elements in dental practice growth. Tune in to this week's episode to hear:Anissa's approach to growth by focusing on different areas of the practice on a quarterly basisAbout the significance of leveraging data to identify profitable procedures, set clear goals, and monitor progressHow your strategy to growth could be holding you back from true potential and by focusing on less, you could be growing moreWhy continued learning and education in dentistry is a huge part of growth…and so much more!If you are interested in learning more about some of the educational tools mentioned in this episode, you can head to www.dentalflix.com. If you are interested in attending the Delivering Wow Summit in Ft. Lauderdale June 6-7, 2024, you can secure your tickets today and learn about other events hosted by Anissa and team: https://www.deliveringwow.com/events. And, as always, you can see a demo of DI and get a $50 gift card by clicking the link provided: get.dentalintel.net/podcast.

On today's show we are happy to have Kirk Teachout join us for a Practice Growth Deep Dive episode. Kirk Teachout is the business manager and part owner of Covington Family Dental in Tennessee. Listen in to hear how he and his dentist wife, Dr. Lauren Teachout, managed to build a seven-figure practice by focusing on patient experience and case acceptance, and how patient experience is a key player in practice growth.We discuss:Creating an environment that makes patients want to say “yes” to treatmentThe importance of handoffsAsking patients about their experience to encourage positive reviewsScheduling efficiency vs. increasing patient numbers…and so much more!Visit www.thesevenfiguredentist.com for the blueprint Kirk and Dr. Lauren Teachout used to grow their practice and to book a call with Kirk. You can also find and connect with Kirk on Instagram at @kirkteachout. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

Accounts Receivable Days continue to grow for many dental practices, but we all want to help you solve that problem. Today, we welcome Tabitha Lugo of TLC Consulting Inc. to the Growth in Dentistry podcast to discuss what she does best: Lowering AR Days!Listen in as we discuss:The challenges in dental insurance claims and accounts receivable, including claims rejection, lack of patient communication, and the need for follow-upsThe solutions for the above, including outsourcing billing, utilizing different payment features/options for patients, and moreThe benefit of being upfront about treatment costs and regular check-ins on insurance claims…and so much more!To connect with Tabitha, visit www.improvemydentaloffice.com, email her at tabitha@improvemydentaloffice.com, or call (508) 272-2140.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today, we welcome Craig McVey to the Growth in Dentistry podcast to discuss how analytics can change how you look at growth in your practice. Craig has spent 17 years as a dental consultant and is the COO of a dental group in California. Listen in as we talk about: The importance of knowing the results of what you're doing and how analytics can help with thatWhat metrics contribute to case acceptance vs. what actually gets completed and what can we do to actually achieve successHow the whole team can use the analytics data and having the tools will help with growth in all areas of your practiceIntroducing a specialist into your practice to offer more services in-house...and so much more!To contact Craig, you can email ctmdent@gmail.com or you can connect on LinkedIn. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Welcome back to the Growth in Dentistry Podcast! In this episode we chat with Jon Harris of Fortune Management about the complexities of dental practice valuation and acquisition. Listen in as we discuss:The importance of buying the right practice (focusing on its growth potential rather than location)What to look for when purchasing a practiceDiffering clinical philosophies in dental practicesThe importance of personal growth in achieving industry growth…and more!If anyone wishes to connect with Jon Harris, you can reach out via phone (423-579-3775) or email (jonharris@fortunemgmt.com). See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Join us on the Growth in Dentistry podcast this week as we chat with Dr. Galen Detrik on another installment of our Practice Growth Deep Dives. Dr. Detrik's practice in New Mexico allows him to work 3-day weeks now because of the years of 5- to 6-day weeks he put in. Want to see how you can implement some of the things Dr. Detrik and his practice are doing to help your practice thrive? Keep on listening to learn how:• To get higher treatment acceptance at higher dollar amounts • They train their team to offer a quality patient experience• To change the mindset from how many patients we can get to what we want our experience to look like and what it takes to get there• Knowing your skillset, dataset, and mindset impacts your business...and so much more!To connect with Dr. Galen Detrik and his team, check out thethrivedentists.com.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast/.

From Wall Street to Simple Impact Media, Evan Lazarus has had quite the journey to get him to where he is today in dentistry. Driven by the data, Evan stumbled into the world of dentistry and hasn't looked back since! Listen in to hear us talk about:How case acceptance is impacted by the patient financing options you offer as a practiceWho it is that treatment planning and communicating financial options comes fromAnnual Patient Value – How to make the patients you have more valuable to your practiceRetention – How growth can come from the patients you already have vs. working harder and trying to always be getting more new patients...and so much more!To contact Evan, you can email evan@simpleimpactmedia.com. If you want to learn more about Simple Impact Media, check out their website: https://www.simpleimpactmedia.com/.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast/.

Today, we are talking with Miranda Beeson, a hygienist for over 20 years who worked and ran the front office team at a dental practice, worked in consulting, and now works for the team at ACT Dental. We discuss all things hygiene and perio as we start off the new year. Tune in to hear:How providers can actually provide the best care through treatment diagnosisHow we can see the data as more than just dollars (while that is important)The importance of the co-discovery process in treatment planningHow looking at data will help your team grow perio-treated patient numbersWhat a healthy patient looks like…and so much more!See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

We are starting 2024 with a timely episode with Melinda Heryford of Practice Management Consulting. We are focusing on the things that Melinda and her team focus on to give dental teams the best results: What are the things team members can be doing that yield the best results by doing the least amount of work, giving the best result? Listen in as we discuss:The Pareto Principle (”roughly 80% of consequences come from 20% of causes”)How to go beyond just goal setting by creating systems that actually workWhat your WIG (Wildly Important Goal) is and how team members can track measurable results – MITs (Most Important Things)How keeping to the “ideal day” helps to keep to goals and reach production numbers you want to seeWhat are the most important things and how they are or are not the most urgent things…and so much more!If you want to learn more about the CEO Strategic event in California on January 26, 2024, and about how to connect with Melinda and her team, check out www.practicemanagementconsulting.com. See a demo of DI and get a $50 gift card: [get.dentalintel.net/podcast](https://www.growthindentistry.com/get.dentalintel.net/podcast).

Today we are excited to welcome Kirk Behrendt of ACT Dental back to the podcast. We asked Kirk, “What are the most valuable metrics to track?” And his answer does not disappoint! Listen in to this week's episode to hear:How Kirk thinks dentists are giving away their time for nothingHow to decrease days worked while keeping profits highHow to use the unscheduled patient metric to be selective with whom you are providing care to and filling your schedule withThe importance of re-appointment metrics and how to encourage accountability of your team through reportingHow important Annual Patient Value can be to the growth of your practice…and so much more!Learn more about ACT Dental: http://actdental.com and be sure to check out their podcast as well: https://www.actdental.com/podcast/. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Welcome back to a special episode of the Growth in Dentistry podcast. Today's episode is a blast from the past, as we bring you a session on gratitude theory that Daren Baird, communication coach at Griffin Hill, did with the Dental Intelligence team a few years ago. Listen in to hear how gratitude can impact your life and work, leading to further fulfillment in your daily work.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today we chat with Geri Gottlieb of GG Practice Coaching and Development, who has been in the dental industry for over 30 years creating systems and adding value to the practices she has worked alongside. Geri's work with her practices has shown excellent metrics in business and clinical outcomes in both Annual Patient Value and Pre-appointment numbers, which is why we sat down to see what she is doing with practices to help them in these areas of growth!Listen in to our conversation with Geri to hear:About the type of dentists Geri is working with and how an interdisciplinary dentistry approach can make a differenceHow important vision and values are for each practice and how that impacts what actually happens in the practiceHow to make sure you're looking at the metrics in a way that aligns with your goals and values for your practice...and so much more!To contact Geri and learn more about GG Practice Coaching and Development, you can visit www.ggpracticecoaching.com and/or email geri@ggpracticecoaching.com.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

This week we dive back into another Growth in Dentistry Deep Dive episode with Dr. Ben Turnwald. Dr. Turnwald has been with his practice for over 15 years now and has turned things around from having to wear the hats of doctor, practice owner, and office manager over the years and some at the same time. He is now an executive dentist at his practice and is consulting.Listen in to hear:How he keeps retention so high and why the relational aspect is important to retaining patientsHow terminology and the way you talk about scheduling a future visit can impact the amount of patients getting booked regularlyAbout the various things that can take a toll on the mental health of a dentist/practice ownerAdvice about working smarter, not harder so you can make more $ by working lessHis process of transparent dentistry in diagnosing treatment…and so much more!If you're interested in connecting with Dr. Turnwald, you can connect with him on LinkedIn, by visiting www.lifegoalsdds.com, or by emailing him at ben@lifegoalsdds.com.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today you are in for a treat as we sit down with Kerry Straine of Straine Dental Management. Starting in accounting and accidentally falling into the world of dentistry over 30 years ago, Kerry and his team have created a strong "why" that they have built on to create a fruitful business for themselves as well as the clients they serve. Tune in to today's episode to hear:More of Kerry's heart behind the "why" of Straine and working to help dentists become fulfilled and financially stable practitionersHow a practice's team as a whole impacts the goals of the practiceHow Straine assess where a practice is now and where they want to be in order to create goals for growthWhat metrics Kerry and his team look at in Dental Intelligence Analytics to see what needs to be improved in a practiceWhat a patient base needs to look like in order to create a steady revenueAbout systems of accountability...and so much more!Go to www.straine.com to book an hour consultation or email Kerry at kerry@straine.com. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today we are joined on the podcast by Wardah Inam, CEO of Overjet. If you haven't yet heard of Overjet, they are an AI dental software company that analyzes millions of dental X-rays to understand if there are potential pathologies and issues we can highlight in the mouth so doctors have the opportunity to make sure diagnostics are as thorough as possible. Listen in today to hear:How Wardah got into the dental world from working with machine learning and healthcare at MIT and how her own dentistry got her interested in learning more about the fieldWhat this technology can be best used for in regard to acquisitionAbout the patient experience using OverjetHow practitioners can use the software and what things are coming down the product pipeline…and so much more!Learn more about Overjet and book a demo at www.overjet.ai. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

We are excited to bring you today's episode with Kelly Schwartz of Schwartz Consulting Group. Kelly has been in the game for over 30 years and has worked with over 800 dental groups and practices, doing boots-on-the-ground work with these practices. Listen in to this episode to hear:Kelly's approach on reappointment and unscheduled treatment to make more money and reduce no-showsHow he uses Dental Intelligence to figure out who needs to be contacted to book appointments and refill the scheduleUsing intraoral photos to get patients to buy into treatmentHow to get patients who need healthcare to schedule through follow-ups…and so much more!You can get in touch with Kelly at (704) 307-3867 or book through his company website (www.kellyschwartz.com). See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

You're in for a treat today as we talk to Dr. Jared Hill and Ryan Passey of Elevation Association. This episode offers valuable insights into achieving business success, personal growth, and making a positive impact in the world.In this insightful podcast episode, we delve into:The intricacies of achieving the perfect balance between conservative and advanced dentistryThe importance of slowing down to ensure compliance and case acceptanceHow tracking key metrics can help diagnose issues and problems affecting business successTips on how to improve treatment acceptance and periodontal acceptance…and so much more!Free Growth Report analysis with Elevation and Dental Intelligence: https://www.elevationassociation.com/. Contact Elevation Association: elevationassociation@gmail.com. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.

This week we have Victoria Peterson, Co-founder and CEO of Productive Dentist Academy. PDA was one of the first partners of Dental Intelligence, who helped us with figuring out what metrics are most important for dental practices to measure.This episode is the first of many, where we will be talking to consulting firms that are consistently proficient in any/many specific metrics.In today's episode, we will be talking to Victoria about:How Productive Dentist Academy beganAnnual Patient Value and why PDA's numbers are almost double the industry averageThe mindset of “one-tooth dentistry” in AmericaTelling patients the good news and how this can reshape the conversation around the dentistry that insurance might not coverHelping patients financially by working to create different payment plansThe standard of care and clinical calibration…and so much more!To reach Victoria and team, you can email victoria@productivedentist.com or info@productivedentist.com.Go to http://productivedentist.com to learn more about PDA and get a free assessment. Check out the PDA Productivity Workshop in Dallas from September 28-30: https://productivedentist.com/dental-continuing-education/workshop/.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Today we are joined by Daniel Richards of CFO Dental Partners on the Growth in Dentistry podcast. Check out this week's episode to hear some valuable insights and tools for you to manage your practice's finances effectively. Listen in to hear about:The importance of understanding cash flow, time flow, and the difference between productive and unproductive debtCreating predictable systems to add stability to your practiceThe concept of burn rate to understand how much money is being burned through in a month... and so much more!Visit the CFO Dental Partners website to learn more: https://www.cfodentalpartners.com/. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Welcome back to the Growth in Dentistry podcast! Today we have the privilege to talk to Ella of Converge Dental, a dental consulting firm. Listen in to hear us talk about:The maturity model for businesses and how it relates to dentistry and how to grow as a company/practiceThe process Converge Dental uses to grow their practicesThe 5 areas of a patient lifecycle and why customer experience is importantHow each person in the office has a role in the growth of a practiceBest practices for the different roles in the practice…and so much more!To get in contact with Ella and Tanya at Converge Dental, you can visit their website (convergedental.com) or email contact@convergedental.com. Link to model practice and practice maturity model: https://www.dropbox.com/s/gl2hu43n0uym57d/Converge%20Dental%20Flyer.pdf?dl=0.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

We are back today with a brand new episode of the Growth in Dentistry podcast with Marissa Nicholson and Chris Hammelev of Dental Practice Management Agency!Listen in to hear Marissa and Chris's methodology around hospitality and leadership in the dental practice.We cover:Being in relationships with our team members and patients instead of needing to be "right"Leading well in order to be proactive instead of reactive through goal settingAccountability and confrontation and how business leaders should be doing this wellTools and how to best communicate with your team based on what each team member needsThe importance of taking the time to slow down and how it impacts treatment acceptance and the practice as a whole…and so much more!Learn more about Dental Practice Management Agency at www.dentalpracticemanagementagency.com. Contact Chris: chris@dentalpracticemanagementagency.comContact Marissa: Marissa@dentalpracticemanagementagency.comSee a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Welcome back to Growth In Dentistry for another Vault Replay Episode! Savannah and Jackie from Lund Dental Associates join us in this special deep dive episode to discuss how their office has become a top-performing practice. They touch on the technology that has helped connect and relate to their patient's care, the alignment in education between each team member, the processes that contribute to their sky-high case acceptance rates, and so much more.They also dive into the power of transparency, adapting to different work styles, holding productive team meetings, and the importance of having the whole team on board around a diagnosis.Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast.

Don't miss out on this vault episode with Dr. Len Tau. As you may know, he's well known for helping dentists everywhere make more money, improve their online reviews, increase case acceptance, and overall be better than they were the day before. Listen in as Dr. Tau shares with us his unique approach to having an impressive patient experience and how to master the art of case acceptance.We cover:Proactively engaging with patients to skyrocket case acceptanceRecognizing faults and taking constructive criticism Time blocking your schedule for success How to go above and beyond and blow your patient experience out of the waterThe importance of online reviews and welcoming feedback with open armsYou can reach Dr. Leonard Tau by visiting drlentau.com or by phone or email: (215)292-2100 or len@drlentau.com. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Join Steve today as he speaks with Eric Vickery of Vickery Dental Consulting and All-Star Dental Academy. We chat about insurance, FFS, and the pros and cons of being in-network or out-of-network. Listen in to hear:Why practices choose to work with insurance and the PPO and HMO relationshipsAbout the fears of going out-of-networkPros and cons of being in-network The results of evaluating these relationshipsThe sweet spot to be before going out-of-network… and so much more!Learn more about the kind of coaching work Eric and the team at All-Star Dental Academy can help with: www.allstardentalacademy.com.Contact All-Star Co-Founder Heather Nottingham at heather@allstardentalacademy.com to schedule a meeting.Have an email question? Contact Eric at Eric@allstardentalacademy.com.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

We are pleased to be joined today by Bola AI CEO Rushi Ganmukhi and Clinical Operations and RDH Tina Long. Bola AI allows hygienists and dentists to save time with voice perio charting and clinical note-taking through the power of AI, with much more to come in the next few months!Listen in to hear:How AI is shaping dentistryStatistics about how to do more with less time, boosting revenue and increasing efficiencyExamples of how this software is positively impacting practicesThe onboarding and adoption process for Bola AI...and so much more!Learn more about Bola AI at www.bola.ai. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Welcome to another Practice Growth Deep Dive episode of the podcast. Today we chat with Dr. Ben Iske of Bridgeport Dental in Nebraska.Be sure to listen in to hear:How Ben and his team have implemented new software and tools into their daily procedures and how they went about retraining the teamThe importance of patient-centered care and the role of trust in building a successful practiceThe success of hygiene reappointment rates and future visits in their metrics and dataAbout the challenges faced serving a rural community… and so much more!See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.

Join us today for part 2 of our conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners. We will be jumping into a conversation on metrics and how you can learn from them for your practice.Hear us chat about:KPIs (Key Performance Indicators, or as they say, Keeping People Inspired)The importance of communicating well with patients for better treatment acceptanceThe metrics of diagnosing and treating perioHow metrics and analytics don't have to be scary or all about moneyGrowth in a practice by keeping hygiene reappointment high...and much more!Again, you can connect with Dental Education Partners through the contact form on their website (dentaleducationpartners.com) or via email at steph@dentaleducationpartners.com or mary@dentaleducationpartners.com. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.