Matt Brown Show

Send us a textIn this episode of The AI Advantage, Matt Brown speaks with Amelia Taylor, a revenue strategist helping SaaS and cybersecurity companies grow by combining human EQ, relationships, and artificial intelligence. Amelia explains how she builds “SWAT teams” within organizations to test bold ideas, prove value through data, and create change when others are stuck in old ways of selling.The conversation explores why many companies struggle to adopt AI, how to ask better questions that drive action today instead of speculation about tomorrow, and why the future of sales belongs to those who can merge technology with human intuition. Amelia shares how prompt design, trust, and iteration can transform entire sales operations, why SDR roles are evolving, and what it means to lead with curiosity in a world where innovation never stops.Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown speaks with Skye Blanks, CEO of the International Council for Small Business (ICSB), about how AI and digital innovation are transforming entrepreneurship around the world. From micro-enterprises in Africa to global partnerships in Singapore, Skye shares how access, infrastructure, and trust will determine which businesses thrive in the AI age — and why humane entrepreneurship must stay at the centre of it all.Support the show

Send us a textIn this AI Advantage episode, Matt Brown sits down with Dan Beck, co-founder and CEO of 401GO, to unpack how automation and smart product design are bringing 401k plans to small and medium businesses. Dan explains the origin story, why traditional providers ignore smaller plans, and how simplifying setup and administration opens access for solo founders and teams with thousands of employees.They explore regulation in financial services, where automation ends and AI begins, and why human oversight remains essential. Dan shares why 401GO talks about financial independence rather than retirement, participation wins they are seeing with younger workers, and how vertically integrated data sets set the stage for future AI guidance once rules allow it.Support the show

Send us a textIn this episode, Matt sits down with Todd Duff, Founder and CEO of Innovations Branding House, a creative agency that has been shaping brands for over 25 years. Together they explore what truly makes a brand authentic in a world where AI tools can generate strategies, copy, and visuals in seconds. Todd shares insights on how trust, emotion, and human connection still define powerful branding, even as artificial intelligence transforms the creative process.The discussion dives into how agencies can use AI responsibly, the importance of crafting meaningful prompts, and why “garbage in, garbage out” applies more than ever. Todd also reflects on building long-term relationships, staying curious after decades in business, and what the next generation of marketers will need to thrive in an AI-powered world.Support the show

Send us a textIn this episode of The AI Advantage, Matt sits down with Olga Karanikos, Chief Marketing Officer at SalesScreen, the AI powered sales gamification platform helping teams stay motivated, engaged, and data driven.Olga shares how gamification psychology can transform sales performance, from celebrating small wins to keeping teams focused on activity level KPIs. She and Matt explore the critical role of data visibility, why many sales leaders still measure the wrong metrics, and how AI can surface insights before performance dips too far.The conversation also dives into leadership in the age of automation, balancing efficiency with empathy, coaching middle performers, and avoiding AI dependency.Support the show

Send us a textAfter more than 1,000 interviews with founders, CEOs, and investors on The Matt Brown Show, I realized something — every time a great conversation ended, it ended.We'd share insights, then everyone went back to their corners of the world.So I built the GAS Network to change that.It's a private space where alumni and friends of the show can connect, collaborate, and 10x the conversations that matter — not just one-on-one, but many-to-many.In this first forum, we covered the realities and myths of AI, prompt engineering, the impact of automation on jobs, ethical considerations, and why human skills like critical thinking, creativity, and collaboration will only grow in value.There's strong interest in making this forum a recurring event — likely every two weeks — so we can keep these conversations alive and evolving.It's not about me. It's about us — the people shaping companies, leading industries, and pushing the limits of what's next.This is the community I wish I'd started ten years ago.Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown sits down with Arjun Parameswaran Iyer, co-founder and CEO of Alpha Direct, one of Africa's most innovative insurance companies. Arjun shares how his team revolutionized insurance by literally putting it in a box, making protection affordable and accessible to over 100,000 previously uninsured people across Africa.They explore what the rest of the world can learn from African innovation, from creating tech that works without internet access to redefining how AI could empower developing economies. Arjun also discusses the potential of AI-powered governance, the future of robotics, and why Africa's youthful population could be the biggest driver of global tech adoption in the next decade.Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown sits down with Dale Williams, founder and CEO of Recolution Group, a UK-based family of recruitment brands. Dale shares his candid journey from “unemployable” to entrepreneur and reflects on how AI is transforming recruitment, leadership, and human purpose. Together they explore how business owners can embrace innovation without losing their identity, why niching can be both a strength and a trap, and how parents can prepare their kids for a future where work, education, and meaning are being rewritten by technology.Support the show

Send us a textThe SEO playbook is being rewritten. Matt Brown welcomes Charlie Marchant, CEO of Exposure Ninja, to explore how large language models and AI-driven search tools are transforming online visibility. They discuss why enterprise brands are already investing in AI optimization, what strategies actually work for AI discoverability, and how sentiment, data, and credibility now play a bigger role than ever. It's a deep dive into the future of marketing, where content must speak to humans and machines alike.Support the show

Send us a textIn this episode of The AI Advantage, Matt sits down with Laura Early, Co-Founder and Chief Experience Officer of Wise Advise + Assist Team, a business growth agency helping small businesses systemize, streamline, and scale through a global team of military spouse professionals.Laura shares how AI is reshaping the way small businesses operate, from automation and customer experience to ethical risk and data privacy. She opens up about the balance between efficiency and empathy, the danger of over-reliance on AI tools, and why maintaining human creativity and judgment is more important than ever.Support the show

Send us a textIn this episode, Matt Brown sits down with Simon Taylor, CEO and founder of HYCU, the world's fastest growing SaaS data protection company. Together, they unpack the findings of The State of SaaS Report 2025, a groundbreaking study surveying over 500 IT leaders on how prepared or unprepared businesses truly are when it comes to protecting their SaaS data.Simon reveals the shocking reality of how many SaaS applications organizations now rely on, why most of that data goes unprotected, and how the shared responsibility model leaves companies dangerously exposed. From ransomware threats and supply chain attacks to real world examples that show the human impact of cyber incidents.Support the show

Send us a textMatt Brown speaks with David Perla, Vice Chair of Burford Capital, about how AI is transforming the world of litigation finance. They explore how Burford values legal risk, the potential of AI to enhance underwriting accuracy, and how AI is used responsibly inside a global, publicly listed financial firm. From automating workflows to predicting outcomes, David explains how AI is quietly revolutionizing one of the world's most conservative industries.Support the show

Send us a textIn this episode of AI Advantage, Matt Brown speaks with Larry Zentner, founder and CEO of Elevate Data. They explore why the majority of enterprise AI projects fail, what leaders get wrong when they rush into “doing AI,” and how to align data with strategy to drive results. Larry shares stories from working with major museums and manufacturers, explains how bias and ethics shape outcomes, and highlights why small, proven wins are more powerful than big promises.Support the show

Send us a textIn this episode, Matt Brown sits with Douglas Chrystall, Co-founder and CTO of TruVideo, to explore how enterprise video delivers real transparency in complex workflows. Douglas explains how TruVideo dominated automotive service before expanding into heavy trucking and marine, why fitting natively into daily operations beats any feature checklist, and how the team uses AI to produce accurate translations and turn video into structured data that proves process compliance. They dig into prompt craft, combating hallucinations, training on first-party media at scale, and the difference between skinning an LLM and building domain-native capability. They also touch on personal AI use, skepticism around .ai branding, and whether agents will disrupt aggregators and change the role of websites.Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown is joined by Huong Nguyen, CEO & Founder of Shiloh Events and creator of the new AI platform Aletheia. Huong shares her remarkable journey from launching a boutique events agency at just 26 years old to serving global clients like Google, Uber, and Microsoft, and explains how a focus on retention and trust allowed her business to survive the collapse of in-person events during COVID.Now, she's turning her experience into innovation with Aletheia, an AI-powered platform designed to reduce the heavy manual workload of event planning by unifying fragmented tools and automating critical tasks.Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown speaks with Saxon Knight, founding board member of the American Society for AI. They explore how U.S. leaders can approach AI adoption through both offense and defense, balancing innovation with regulation in an environment where Washington can't keep pace. Drawing lessons from America's cybersecurity past, Saxon explains why boards and executives need guardrails now, why building versus buying AI tools matters for U.S. enterprises, and how sectors like healthcare and legal could emerge as surprising leaders in the American AI landscape.Support the show

Send us a textIn this episode of AI Advantage, Matt Brown is joined by Bryan Arzani, VP and Co-Founder of The Results Group, to explore why human capital remains the ultimate competitive edge in an era defined by AI. Bryan shares how psychometric tools and evidence-based assessment help organizations see people as assets that generate long-term value, rather than costs to be managed.The conversation covers how hiring practices and expectations are changing, why the honeymoon period for new hires is shrinking, and how businesses can use curiosity, mindset, and real-world evidence to shift market perceptions. They also discuss the dangers of over-relying on AI for thought leadership, the importance of authenticity, and the resilience required to thrive in times of rapid disruption.Support the show

Send us a textIn this episode of The AI Advantage, I had the chance to sit down with Nicole Summitt, Director of Global Event Strategy and Planning at Microsoft. Nicole is leading the charge behind Microsoft's AI Tour — forty-one events across the globe designed to bring AI out of the hype cycle and into real-world use.We talked about why live, face-to-face events matter so much in helping people understand AI, how tools like Co-Pilot are reshaping the way we work, and why small and mid-sized businesses are often ahead of large enterprises in adoption. Nicole also opened up about the role AI plays in education and family life, and how safety, trust, and enablement are all critical for the next generation.This conversation is a fascinating look at how Microsoft is helping organizations of every size put AI into practice today, while preparing for an even more connected future.Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown is joined by Ben Foster, CEO of SEO Works, to unpack the real impact of artificial intelligence on digital marketing. With more than 15 years of experience helping ambitious SMEs and leading brands grow online, Ben brings a seasoned perspective to one of the hottest debates in business today: how much of search engine optimization and pay-per-click advertising is truly being transformed by AI, and how much is just hype.Together, Matt and Ben explore how AI has quietly powered pay-per-click campaigns for years, why large language models like ChatGPT and Perplexity are changing search habits without replacing Google, and what credibility signals businesses should be building across platforms such as YouTube, LinkedIn, podcasts, and PR.Support the show

Send us a textIn this episode of the AI Advantage series, Matt Brown sits down with Abe Kasbo, CEO of Verasoni, a marketing and communications firm with over 20 years of experience. Abe reflects on the evolution of the industry from the early days before Facebook to the current wave of AI, sharing candid insights on what has changed — and what hasn't.The discussion covers why he views marketing as a tool rather than a goal, how clients are demanding clarity on AI use, and the ethical and legal dilemmas raised by AI training on copyrighted material. Abe also explains the dangers of chasing clicks, why every company may soon need its own private AI network, and what two decades in the field have taught him about uncertainty and adaptation. Support the show

Send us a textIn this episode of the AI Advantage series, Matt Brown speaks with Wim Sweldens, CEO of Kiswe, about how AI is reshaping live streaming for sports, music, and creators. Wim shares the journey from pioneering bi-directional streaming with the NBA and BTS to powering massive events like Ozzy Osbourne's farewell concert. He explains how AI enables real-time sentiment analysis, personalized fan engagement, closed captioning in multiple languages, and even virtual concerts. The conversation explores the “jagged edge” of AI adoption, the importance of company-wide AI policies, and how to balance innovation with human oversight.Support the show

Send us a textIn this episode of the AI Advantage series, Matt Brown sits down with Andy Ballard, CEO of Eastern Sports Management, to explore how AI is reshaping the $120 billion sports tourism industry. Andy shares his journey from teaching and coaching to building sports facilities that serve millions, and how technology now plays a central role in everything from RFP responses to referee audits. Together, they discuss the balance between efficiency and human connection, why AI should be seen as a “doer” rather than a “thinker,” and how exposure to AI in business and education can create lasting impact. Support the show

Send us a textIn this episode, Matt Brown sits down with Korina Skhinas, Partnerships and Events Marketing Director at Invisible, to explore the intersection of artificial intelligence, enterprise transformation, and the enduring value of human connection. Korina shares insights on why 95% of enterprise AI initiatives fail, how Invisible built the infrastructure powering 80% of the world's leading language models, and why humans in the loop remain critical for trust and scale. The conversation dives into enterprise adoption challenges, the role of events in building meaningful relationships, and practical lessons on integrating AI without losing the human touch.Support the show

Send us a textIn this episode of The AI Advantage Series on The Matt Brown Show, Matt sits down with Simon Taylor, CEO of HYCU, the world's fastest-growing SaaS data protection company. Simon unpacks how AI is reshaping the cybersecurity landscape, not only as a powerful defensive tool but also as a force that dramatically accelerates the scale and sophistication of attacks.He explains why the rise of agentic AI compounds the risks of SaaS sprawl and data silos, bringing us closer to what he calls the “SaaS Data Apocalypse.” Simon also shares how HYCU has reimagined data protection by building an AI-powered, low-code marketplace that enables SaaS vendors to integrate in weeks rather than years. The conversation moves beyond technology to consider the ethical and regulatory challenges of AI, the importance of transparency, and the human responsibility that comes with deploying powerful new systems.Matt and Simon also explore the cultural and economic shifts that AI is creating, from the loss of apprenticeship models in traditional careers to the ways elder care may be transformed in the future. Simon introduces his leadership framework of Humanity, Exceptionalism, and Resourcefulness, emphasizing why empathy and purpose still matter as organizations embrace automation. He reflects on the speed of adoption that has surprised even him and offers a candid perspective on how CEOs can navigate this new AI-driven economy.Support the show

Send us a textIn this episode, Matt Brown sits down with Ian Jackson, co founder and CEO of Enshored, to unpack how modern BPO helps tech companies scale. They cover 24 7 global support from the Philippines, why people and process still matter in an AI driven world, and how co pilot workflows and translation tools are changing customer operations. The conversation also explores data privacy, cybersecurity risks from human behavior, and the real power costs behind AI. Support the show

Send us a textIn this episode of The AI Advantage Series, Matt Brown sits down with Paul Anthony Claxton, Managing Partner at Digerati Investments. Paul unpacks what “native AI” really means, how he evaluates startups beyond just technology, and why integrity and team character are as critical as innovation itself. The conversation dives into cross-vertical AI applications, adoption trends in public vs private sectors, and the role of leadership in an AI-driven world. Support the show

Send us a textIn this episode of the AI Advantage series, Matt speaks with Matt Watts, Founder and CEO of MWA Projects in London. For over 20 years, MWA has been delivering high-end design and build projects for global clients like Jimmy Choo, Nike, Converse, and Grosvenor Estates. Now, AI is transforming how projects are imagined and executed.Matt shares how AI is speeding up feasibility studies, cutting design iterations from weeks to days, and helping teams generate more accurate budgets and takeoffs in record time. He also explores AI's role in contract review, marketing, translations, and project risk detection. But creativity, trust, and the personal touch remain irreplaceable in design and construction.We dive into hallucination risks, the future of robots on site, education's slow adaptation to AI, and the leadership skills CEOs will need in an AI-powered economy.Support the show

Send us a textIn this episode of the AI Advantage series, Matt talks with Nikki Eatchel, Chief Assessment Officer at Prometric, about how AI and VR are transforming high-stakes testing across healthcare, finance, IT, and more. Nikki breaks down why generic LLMs aren't enough for secure, bias-aware assessment, how specialized, closed models speed up item creation without sacrificing validity, and where a “human at the helm” still matters. We get into VR scenarios for durable skills like empathy and clinical intake, AI-assisted job task analyses that uncover emerging skills, ethical proctoring and data sovereignty, and why the real issue isn't a talent gap—it's a talent identification gap. Support the show

Send us a textDrew Marshall joins the AI Advantage to get real about “human at the helm” AI. We dig into what critical thinking actually means today—gathering, sorting, and organizing information to solve the right problems—and why LLMs without guardrails drift into hallucinations. Drew shares a case where a world-class tech firm hit 60% hallucination rates until they inserted human oversight and clear knowledge boundaries, then drove it to single digits. We cover how to experiment with AI without breaking your business, why single-sourcing your AI stack increases risk, the coming shock to pyramid business models in law and consulting, and the ethics equation that sustains trust. Plus, a surprising take on where AI could genuinely improve human connection. Support the show

Send us a textIn this episode of the AI Advantage series, Matt Brown sits down with Mark Simoncelli, CRO of Mach49 and seasoned entrepreneur, to unpack how AI is reshaping both efficiency and value creation. Mark explains why we're only at “base camp” in the AI journey, how startups are already running with agent-based teams, and why solving real customer pain will always matter more than chasing shiny tech. The conversation ranges from drug discovery to digital twins, the future of venture capital, and the trust challenge at the heart of AI adoption. Support the show

Send us a textIn this episode of The AI Advantage Series, Matt Brown speaks with Peter Docker and Ashleigh Riddle of Jump Seat Leadership about the role of fear and trust in AI adoption.They introduce the idea of the fear quotient—how threats to life, livelihood, status, or reputation trigger fear—and why so many executives are struggling to lead through the uncertainty around AI. They argue that extraordinary outcomes are impossible when teams operate from fear, and they share practical ways leaders can reframe the conversation.From replacing fear with a love for something greater, to shifting from purpose to commitment, to rethinking VUCA as velocity, unity, consistency, and adaptivity, Peter and Ashleigh offer a playbook for building cultures that lean into AI rather than resist it. This is a conversation about creating the conditions where people choose to step forward—even when the path ahead is unclear.Support the show

Send us a textIn this episode of The AI Advantage Series on The Matt Brown Show, Matt speaks with Jessica Lyn Zall, Chief Marketing Officer at Burford Capital, the global leader in litigation finance with a $7.2 billion portfolio.Jessica shares her perspective as a three-time CMO entering the legal finance space, where Burford funds major corporate lawsuits without disrupting balance sheets. She explains how her team is embracing AI to scale marketing impact, sharpen go-to-market strategy, and process vast amounts of legal and financial data.The conversation dives into how AI is reshaping team design, why leaner marketing organizations are the future, and where human qualities like empathy, mentorship, and communication remain irreplaceable. Matt and Jessica also explore the risks of over-reliance on AI, the role of proprietary data models, and the broader implications of hyper-personalization in business and everyday life.Support the show

Send us a textIn this episode of The AI Advantage Series on The Matt Brown Show, Matt sits down with Tim Huff, CEO of Turknett Leadership Group (TLG), to explore how leadership is evolving in an AI-driven world.Tim shares why character and focus remain the cornerstones of leadership amidst the noise of endless AI promises, tools, and “experts.” Together, they unpack how leaders can cut through distractions, build trust, and balance human empathy with technological transformation. From hiring a dedicated AI consultant to experimenting with new virtual coaching models, Tim explains how TLG is exploring AI not as a replacement for leadership development, but as an augmentation that accelerates value for clients.The conversation dives into themes of trust, burnout, human-to-human accountability, and why empathy will never be fully automated. Matt and Tim also discuss surprising ways AI might reshape daily life—from traffic management to how families plan dinner.Support the show

Send us a textWhat does it really take to build a business with lasting value?In this episode of The AI Advantage Series I sat down with Shay Prosser, CEO of North 12 Partners. We spoke about what it means to decide when enough is truly enough, how to build a company that holds value beyond the owner, and how to approach succession and long-term planning with clarity. Shay also explains where AI adds real leverage, from sharpening targeting to accelerating research and supporting smarter go to market strategies.Shay shares why growth should never happen by default and how intentional choices can help leaders design businesses that support both financial success and personal freedom.Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown sits down with Ran Berger, Co-Founder and CEO of Flat Rock Technology, to explore how businesses can stay ahead in a world where AI is reshaping industries at lightning speed. Ran shares insights from his 17 years leading an IT services and software development company, including how to adapt through continuous “micro changes,” balance AI productivity with governance, and navigate the gray areas of intellectual property in the AI era. They also discuss the shift from on-prem to cloud to AI, the financial and security challenges enterprises face, and why companies that fail to embrace AI risk being left behind. Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown sits down with Jeanne Sheehy, Chief Marketing Officer at Bostrom, to explore how AI is reshaping the marketing landscape inside associations. Jeanne shares how her nine-person marketing team is experimenting with tools like Synthesia for video production, Hey Orca for smarter social media management, and analytics platforms that personalize communications and improve campaign performance.She explains how Bostrom created an AI Council to establish guardrails, policies, and readiness frameworks that help associations adopt AI responsibly without compromising confidentiality or trust. From reducing video production timelines to tailoring content for member engagement, Jeanne outlines how AI is helping marketers do more with less while also highlighting the importance of transparency and ethical use.Support the show

Send us a textIn this episode of The Threshold, Matt, Brent, and Rich dig into what it means to live well without getting lost in the grind. Rich shares his shift from chasing a big, complicated business to building a “tiny epic business” that supports a big, simple life. Brent reflects on the soul-filling joy of watching the sunrise in the Karoo, the power of shared experiences, and why the best moments often cost nothing.They explore the idea of being a “reluctant adult” — making deliberate choices to hold on to playfulness, belly laughs, and long-form time with friends in a short-form world. Along the way, they unpack the difference between ritual friends and adventure friends, why fewer but deeper relationships matter, and how live, in-person moments are becoming more valuable than ever.It's part philosophy, part storytelling, and part gentle reminder that success isn't just about money or growth — it's about designing a life you don't want to escape from.Support the show

Send us a textIn this episode of The Matt Brown Show – The AI Advantage, Matt speaks with Michael Gebhardt, Investment Principal at New York-based private equity firm VSS. Michael shares how AI is reshaping private equity—from sourcing and evaluating deals to reducing risk and unlocking new value in portfolio companies. He discusses real-world examples, including AI-powered language interpretation, the challenges of integrating AI into professional services, and the impact on business models and leadership skills. The conversation also explores ethical considerations, market disruption risks, and why strategic thinking will be the most critical skill for future CEOs. Support the show

Send us a textIn this episode, Matt Brown sits down with John Jeffcock, Chief Executive of the award-winning C-Suite network business Winmark, to explore how AI is reshaping executive leadership and business strategy. John shares insights from working with over 2,000 CXOs worldwide, including practical AI case studies, the push toward one-person business functions, and the evolving role of augmented leadership. The conversation covers the acceleration of AI adoption, challenges in finding high-quality implementation examples, the widening skills gap, and how education must adapt for the next generation of leaders. John also offers bold predictions about AI's future impact on industries, government, and everyday life. Support the show

Send us a textIn this AI Advantage episode of The Matt Brown Show, Matt speaks with Tish Squillaro, Founder & CEO of Candor, about how to lead effectively in an AI-driven world. They discuss why core leadership traits like empathy, adaptability, and communication still matter, how AI can complement—but not replace—human judgment, and the risks of losing entry-level talent to automation. Tish shares insights from over two decades of management consulting, explaining how leaders can balance technological adoption with people-first strategies to future-proof their organizations.Support the show

Send us a textIn this episode of The AI Advantage, Matt Brown talks with Courtney Matson, Managing Partner of BroadBranch Advisors, about how leaders can overcome their blind spots, uncover hidden market intelligence, and make smarter strategic decisions. They explore how AI fits into the discovery process, why nimbleness beats rushing to build, and how companies can close the gap between what they know and what they can't see. Support the show

Send us a text In this episode of The Matt Brown Show – AI Advantage, Matt speaks with Deb Stambaugh, founder and CEO of Brave New World, about how AI is reshaping marketing and business strategy. Deb shares her perspective on using AI as a tool to speed up content creation, enhance operational efficiency, and unlock strategic capacity — without losing authenticity or originality. They explore the ethics of AI-generated content, overcoming fear in AI adoption, and real-world examples from brands like Walmart and Sephora. Whether you're a founder, CMO, or executive, this conversation offers practical insights for integrating AI into your business as a genuine accelerator, not a replacement. Support the show

Send us a textIn this episode of The Matt Brown Show – AI Advantage, Matt sits down with Vivienne Wei, COO of Salesforce's AgentForce platform, to explore how AI agents are transforming the enterprise. From crossing one million live conversations to building empathy into automated workflows, Vivienne shares how Salesforce is redefining customer experience, data governance, and AI adoption at scale. They discuss overcoming fear and inertia in AI deployment, creating agent–human collaboration, and the leadership mindset required to guide this next era of digital labor. Whether you're a startup founder or a Fortune 500 executive, this conversation offers practical insights on building secure, trusted AI systems that empower people, not replace them. Support the show

Send us a textIn this episode, Matt, Brent, and Rich dig into what really makes customers stay and why most companies get it completely wrong. Rich goes off on how customer experience is not about service scripts or clever features, but about creating emotional memories that anchor people to your brand. He breaks down why nostalgia works, how people remember how it felt, and what it means to build trust before someone even becomes a customer. Brent challenges the idea of customer-first by asking whether companies even understand their customers' inner world, and Matt brings it back to the disconnect between intent and execution, especially in fast-scaling environments. The result is a layered, honest conversation about brand, memory, experience, and the moments that actually matter. Support the show

Send us a text In this episode, Matt, Brent, and Rich unpack the real fear behind the rise of AI. It is not just about job loss or productivity. It is about identity. What happens when machines start doing the work we once tied our value to? What are we without the grind, without output, without being needed? From creative anxiety to performance panic, the guys explore how AI is not just changing how we work, but forcing us to confront who we are without it. Support the show

Send us a textIn this cracking episode of The Threshold, Matt, Rich, and Brent go deep on the metaphor that's guiding their lives: puppies and cobras. From the fears that drive ambition to the comforts that breed complacency, they unpack how motivation, status, and success intersect in life and business. Rich admits he operates best with a cobra close by, Brent shares his plan to earn his way to the puppies, and Matt reflects on systems, motorcycles, and the fear that fuels him. Along the way, they debate Porsches, purpose, and whether it's smarter to sprint through the hard times or savor the present. A brutally honest, hilarious, and thought-provoking conversation about what it means to want more, need less, and choose wisely. Support the show

Send us a textIn this thought-provoking episode of The AI Advantage series on The Matt Brown Show, Matt speaks with Carol Fishman Cohen, co-founder and CEO of iRelaunch, a pioneering organization helping professionals return to the workforce after career breaks. With over 125,000 relaunchers in their community and nearly two decades of impact, Carol shares powerful insights on how AI is reshaping talent acquisition, career paths, and leadership.They explore:The challenges and opportunities of returning to work in the AI eraHow AI is affecting entry-level hiring and mid-career valueWhat business leaders need to understand about reskilling and adaptabilityThe ethics of AI-driven recruitment, resume writing, and career guidanceA vision of the future where avatars of experts become our everyday advisorsWhether you're navigating a career break, building a future-ready workforce, or rethinking the role of humans in a world of automation, this episode is packed with wisdom and optimism.Support the show

Send us a textIn this episode of The AI Advantage on The Matt Brown Show, Matt sits down with Bill Weathersby, Chairman of Next Stage Trajectory, to explore how artificial intelligence is transforming the way startups scale. With experience helping companies grow from $1M to over $10M in revenue, Bill shares his insights on leveraging AI tools, agents, and data-driven strategies to drive frictionless growth.They unpack:Why a third of his portfolio companies are AI-drivenThe rise of the “three-person unicorn” powered by botsHow AI is changing the investor mindset and risk calculusThe key leadership traits founders need in an AI-native worldIf you're serious about scaling your business in the era of AI, this is a must-listen conversation packed with practical insights and forward-thinking strategy.Support the show

Send us a textIn this episode of The AI Advantage series on The Matt Brown Show, Matt sits down with Ebony Langston, Vice President of Go-To-Market for Healthcare at TTEC, to explore the intersection of artificial intelligence, healthcare, and human connection.Ebony shares how AI is being used to streamline high-volume healthcare tasks—like appointment scheduling and prescription refills—while preserving the human touch where it matters most. The conversation dives into AI's role in reducing friction for patients, improving accessibility for underserved communities, and empowering healthcare agents with smarter tools.They also tackle the ethical minefields of data privacy, transparency, and the future of leadership in an AI-powered economy. From rethinking patient engagement to redefining team skills and operational models, Ebony makes the case that AI isn't replacing people—it's helping them become better.Support the show

Send us a textIn this premiere episode of The AI Advantage series on The Matt Brown Show, Matt sits down with Simon Taylor, Founder and CEO of HYCU—the world's fastest-growing SaaS data protection company. Together, they explore the double-edged nature of AI in cybersecurity, the looming “SaaS Data Apocalypse,” and why regulation, humanity, and leadership are more critical than ever.Simon reveals how HYCU is leveraging AI to scale integrations from years to weeks, why AI is accelerating cyber risk at an unprecedented rate, and the ethical dilemmas businesses now face as automation reshapes every industry. From the importance of apprenticeships in an AI-driven workforce to how elder care could be transformed, this conversation is packed with insight, foresight, and practical wisdom for leaders navigating the AI era.Everyday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts SpotifySupport the show

Send us a textMatt discusses lies and misconceptions around entrepreneurship and how you can work around these by using the QBE (Qualified By Experience) method where you put yourself out there and execute on a daily basis. Support the show