The Compliance Guy

SummaryIn this episode of the Compliance Guy Podcast, the hosts discuss various compliance issues in healthcare, including coding practices, the implications of audits, and the evolving role of artificial intelligence in documentation. They emphasize the importance of proper coding, the risks associated with unauthorized alterations, and the need for a robust compliance culture. Insights from the recent HCCA conference highlight the ongoing scrutiny of telehealth services and the challenges posed by new technologies.TakeawaysUnauthorized coding changes can lead to significant legal risks.Providers must be aware of their coding responsibilities.AI in healthcare should be used as a tool, not a substitute.Telehealth regulations are constantly changing and need close attention.Compliance programs must be regularly updated to reflect current practices.Skin substitutes are under increased scrutiny from auditors.Documentation must be thorough to avoid compliance issues.Providers should engage in discussions about coding decisions.The culture of compliance is essential for healthcare organizations.AI can introduce risks if not properly managed.

SummaryIn this episode, Sean and Terry discuss the increasing prevalence of audits in healthcare, emphasizing the importance of being prepared and knowledgeable about compliance. They explore the challenges posed by third-party audit requests, the necessity of verifying the accuracy of cited policies, and the strategies for responding effectively to audit inquiries. The conversation highlights the need for vigilance and thoroughness in documentation and coding practices to navigate the complexities of healthcare audits successfully.TakeawaysAudits are inevitable in healthcare; preparation is key.Challenge audit requests and verify their accuracy.Documentation must be thorough and compliant with guidelines.Third-party auditors may misinterpret or misrepresent policies.Request extensions to ensure complete and accurate records.Clinical summaries can provide context for audits.Always check the validity of cited references in audit requests.Understanding the rules is crucial for compliance.Independent audits can help validate coding practices.Proactive communication with auditors can lead to favorable outcomes.

SummaryIn this episode of the Compliance Guy, Sean and Terry discuss the importance of being vigilant in healthcare compliance, particularly regarding Evaluation and Management (E&M) services. They emphasize the need for accurate documentation, understanding the risks involved in patient management, and relying on authoritative sources like the AMA for guidance. The conversation highlights the potential dangers of using proprietary tools that may misrepresent E&M guidelines and the importance of maintaining integrity in healthcare practices.TakeawaysThe importance of being vigilant in healthcare compliance.Accurate documentation is key to compliance.Understanding the risks involved in patient management is crucial.Relying on authoritative sources like the AMA is essential.Proprietary tools may misrepresent E&M guidelines.Navigating risks in patient management requires careful consideration.Healthcare professionals should maintain integrity in their practices.Feedback from listeners is invaluable for improvement.Continuous education on compliance is necessary for healthcare professionals.Building a circle of trusted resources is vital for success.

SummaryIn this episode, Sean and Terry discuss the recent passing of Pope Francis and its impact on the world. They then transition into the complexities of healthcare audits, including SIU, CERT, TPE, UPIC, and ZPIC audits. The conversation emphasizes the importance of understanding audit types, the necessity of compliance, and the proactive measures healthcare providers should take to mitigate risks. They also highlight the significance of creating a culture of compliance within organizations and the evolving landscape of administrative law regarding audits.TakeawaysHealthcare providers are facing increased scrutiny from various audit types.Understanding the nature of audits is crucial for compliance.Not all audits require attorney-client privilege, but some do.Proactive measures can mitigate financial and legal risks.Creating a culture of compliance is essential for healthcare organizations.Auditors should provide detailed support for their findings.Engaging with experienced professionals can help navigate audits.Administrative law judges are becoming more insightful and supportive.Providers should be prepared to appeal audit findings effectively.

SummaryIn this episode, Sean and Terry discuss the complexities and challenges surrounding annual well visits in healthcare compliance. They emphasize the importance of physician involvement and the risks associated with allowing non-physician providers to conduct these visits without adequate supervision. The conversation highlights the potential consequences of inadequate patient assessments and the need for proper workflows to ensure quality care. They also touch on the role of medical assistants and the implications of billing practices in the context of compliance and patient safety.TakeawaysJust because you can, doesn't mean you should.Annual well visits require thorough physician review.Inadequate assessments can lead to serious patient risks.Medical assistants should not make clinical determinations.Physician involvement is crucial in patient care workflows.Quality control is essential for healthcare compliance.Audits and inquiries are increasing in healthcare.Preventive services must be properly documented and reviewed.Common sense should guide healthcare practices.Healthcare providers must take responsibility for patient outcomes.

SummaryIn this episode, Sean and Terry discuss the critical importance of accurate claims submission in healthcare, particularly regarding the representation of patient identity and biological information. They explore the implications of inaccurate documentation on medical necessity, reimbursement, and patient safety, while also addressing the sensitivity surrounding these topics. The conversation emphasizes the need for providers to balance empathy with the responsibility of maintaining accurate medical records to avoid legal and financial repercussions.TakeawaysAccurate claims submission is essential for reimbursement.Sensitivity in documentation must not compromise accuracy.Medical necessity is determined by biological information.Inaccurate records can lead to healthcare fraud charges.Providers must adhere to legal and regulatory standards.Patient safety relies on complete and accurate medical records.Insurance companies require precise diagnoses for reimbursement.The healthcare system is affected by statistical inaccuracies.Providers face financial consequences for inaccurate claims.Open discussions about sensitive topics are necessary for progress.

SummaryIn this episode, Sean and Terry discuss the importance of maintaining high standards of medical record documentation, regardless of whether patients are cash pay or insured. They emphasize that documentation integrity is crucial for all patients and should not be compromised based on financial status. The conversation also touches on recent telehealth updates and the implications of documentation in legal contexts.TakeawaysMedical record compliance is essential for all patients, regardless of payment method.Telehealth services have been extended, highlighting ongoing changes in healthcare delivery.Documentation integrity is critical in avoiding legal issues and ensuring patient safety.Providers should not differentiate the quality of care based on a patient's insurance status.Federal standards exist for documentation that apply universally to all patients.Medical records must support diagnosis and treatment justification, irrespective of payment type.Providers should treat every document as a potential legal document.The integrity of medical records is vital for continuity of care among providers.Documentation should be accurate, complete, and timely to avoid confusion.Healthcare professionals must prioritize patient care over financial considerations.

SummaryIn this episode of the Compliance Guy Monday Auditing, Coding, and Compliance Roundtable, the panel discusses various topics including updates on telehealth regulations, challenges in behavioral health documentation, privacy concerns under HIPAA, security risks associated with remote work, the complexities of split shared services, and the implications of United Healthcare's contract requirements for access to electronic medical records. The conversation emphasizes the importance of compliance, accurate documentation, and the need for robust security measures in healthcare practices.TakeawaysTelehealth guidelines have been extended until September 2025.Behavioral health documentation must reflect specific patient goals and progress.Privacy concerns are heightened with the accessibility of behavioral health records.Remote work poses significant security risks for patient information.Split shared services require clear documentation of who provided care.UHC's contract demands raise questions about patient consent and privacy.Healthcare providers must ensure compliance with HIPAA regulations.Documentation should accurately reflect the services provided to avoid audits.The practice of medicine is non-standardized, complicating compliance efforts.Insurance companies' access to medical records can lead to potential misuse.

SummaryIn this episode, Sean and Terry discuss the complexities and challenges surrounding upcoding in medical billing and auditing. They explore the implications of upcoding, the importance of accurate documentation, and the consequences of non-compliance. The conversation also touches on prescription drug management and the nuances of E&M coding, emphasizing the need for healthcare providers to adhere to regulations and ensure that billing practices reflect the services rendered. The episode concludes with a reminder of the importance of compliance in the healthcare industry.TakeawaysUpcoding is a significant issue in healthcare billing.Accurate documentation is crucial to avoid legal issues.Providers must ensure that billing reflects actual services rendered.Prescription drug management requires clear connections to services provided.Incident to services can complicate billing practices.Healthcare providers should avoid adding incidental services to visits.The risk of upcoding can lead to severe consequences for practices.Regular audits can help identify and correct billing issues.Education on coding practices is essential for compliance.Healthcare professionals must stay informed about regulations and guidelines.

SummaryThe conversation delves into the evolving role of artificial intelligence (AI) in healthcare, particularly its implications for compliance, documentation, and evaluation and management services. The speakers discuss the benefits and challenges of AI, emphasizing the need for providers to understand its limitations and the importance of maintaining accurate documentation. They also explore the complexities of billing for evaluation and management services, highlighting the risks associated with improper documentation and the scrutiny from insurance companies.TakeawaysAI is significantly impacting healthcare, especially in diagnostics.Providers must ensure they understand AI's limitations and capabilities.Compliance and documentation are critical when using AI tools.There are many pitfalls in AI that providers need to be aware of.Patients have the right to opt out of AI-assisted documentation.The importance of accurate documentation cannot be overstated.Modifiers like 25 and 59 are often misused in billing.Commercial payers are becoming more aggressive in audits.Public comments can lead to better regulatory outcomes.Documentation manipulation is a serious concern in healthcare.

SummaryIn this conversation, Sean and Andrew Livingston explore the transformative role of artificial intelligence (AI) in healthcare. They discuss the potential benefits and challenges of AI, including its applications in diagnostics, mental health, and the importance of data privacy and regulation. Andrew shares insights on AI hallucinations, the need for transparency in AI decision-making, and the tools available for leveraging AI in writing and content creation. The discussion emphasizes the balance between innovation and regulation in the rapidly evolving landscape of AI in healthcare.TakeawaysAI is not a solution for everything and should amplify doctors' abilities.Hallucinations in AI can lead to misinformation and require careful validation.AI can help personalize healthcare by analyzing individual data.The role of AI in diagnostics is significant, especially in early cancer detection.Mental health applications of AI can fill gaps in care due to professional shortages.Data privacy and security are paramount when using AI in healthcare.Over-regulation of AI could stifle innovation and drive talent away.Transparency in AI decision-making is essential for trust and accountability.AI can serve as a second set of eyes for healthcare professionals.The future of AI in healthcare requires a balance between innovation and regulation.

SummaryIn this episode, Sean Weiss and Terry Fletcher discuss the complexities of healthcare compliance, emphasizing the importance of understanding various regulations, authoritative documentation, and the necessity of thorough preparation for audits and investigations. They highlight the challenges faced by medical practices in navigating compliance issues and the critical role of state regulations in healthcare. The conversation underscores the need for healthcare professionals to dig deeper than just relying on CPT codes and to be well-informed about the various guidelines and policies that govern their practices.TakeawaysHealthcare professionals often lack understanding of compliance requirements.CPT codes are just one part of a larger compliance framework.State regulations can supersede federal guidelines in healthcare.Authoritative documentation is crucial for defending practices.Audits are becoming increasingly common in healthcare.Relying solely on CPT can lead to compliance issues.Healthcare providers must be prepared for inquiries from payers.Understanding acronyms like E&M and CMS is essential for providers.Consultants play a vital role in navigating complex regulations.Continuous education and awareness are necessary for compliance.

SummaryIn this episode, Sean and Terry discuss the evolving landscape of healthcare compliance, particularly focusing on HIPAA protections and the implications of the Cures Act. They explore the changes in regulations post-COVID, the importance of safeguarding mental health information, and the need for practices to stay updated with compliance policies. The conversation emphasizes the complexities of navigating healthcare regulations and the necessity for clear communication and understanding within the industry.TakeawaysTerry and Sean both experienced health issues recently, leading to a brief hiatus.There has been a noticeable change in HIPAA protections since COVID, with some practices not updating their policies.Certain medical records, especially in behavioral health, require extra protections under HIPAA.The Office of Civil Rights oversees HIPAA violations, not just Medicare.Explicit consent is required to disclose mental health information under HIPAA.The 21st Century Cures Act has implications for patient access to medical records.There are limitations on disclosing information that could lead to a patient being jailed.Practices need to ensure their staff is aware of updated compliance policies.HIPAA protections extend beyond the office and into patient interactions in public spaces.The healthcare industry is highly regulated, and changes in administration can impact compliance policies.

SummaryThe conversation explores the evolving landscape of telehealth, focusing on recent regulatory changes, challenges faced by Congress in legislating telehealth, and the implications for patient care. The panel discusses the importance of documentation, access to services, and the need for guardrails to ensure quality care. They also highlight the historical context of telehealth and its restructuring during the COVID-19 pandemic, emphasizing the need for clarity in its implementation moving forward. The conversation delves into the complexities of healthcare compliance, focusing on the challenges of time documentation, the implications of macro time statements, and the necessity for effective communication between departments to ensure compliance and quality patient care. The speakers emphasize the importance of understanding the nuances of documentation and the need for a collaborative approach to workflow processes in healthcare settings.Takeaways Telehealth regulations are changing, impacting patient access. Congress is struggling to address telehealth legislation effectively. Quality of telehealth documentation is often inadequate. Access to telehealth services remains a significant issue. Telehealth has been a part of healthcare for decades. The pandemic accelerated the adoption of telehealth services. Patients often prefer in-person visits for social interaction. There is confusion about telehealth benefits and coverage. Specialty care access has improved through telehealth. Guardrails are necessary to prevent abuse of telehealth services. Accessibility to healthcare services is crucial for all patients, especially seniors. Time documentation in healthcare can lead to significant challenges and misunderstandings. Macro time statements can degrade the quality of medical documentation. Providers should focus on medical necessity rather than just time spent with patients. Compliance and workflow processes must be integrated to avoid issues in healthcare delivery. Departments within healthcare organizations need to communicate effectively to ensure compliance. Auditing practices should be mindful of the nuances in time documentation. Healthcare providers should avoid using canned statements that do not reflect actual patient care. Collaboration among departments can lead to better compliance and patient outcomes. Healthcare organizations should consider hiring compliance consultants for a comprehensive review.

SummaryIn this conversation, the panel discusses the complexities and challenges faced by external auditors in the healthcare industry. They explore the importance of maintaining integrity and ethical standards while navigating client relationships, compliance issues, and the business side of medicine. The discussion highlights the need for clear communication and understanding between auditors and healthcare providers to ensure proper documentation and adherence to regulations. The conversation delves into various aspects of healthcare compliance, focusing on HCC chart reviews, the integrity of medical records, and the complexities of transitional care management (TCM). The participants discuss the importance of understanding medical necessity, the role of digital e-visits, and the risks associated with vendor relationships in healthcare. They emphasize the need for accurate documentation, the challenges faced by providers, and the importance of compliance in billing practices.TakeawaysExternal auditors play a crucial role in healthcare compliance.Clients often want validation rather than objective feedback.Maintaining integrity is essential in consulting roles.Documentation must support billing to avoid compliance issues.Providers need to understand the business side of medicine.Ethical standards should not be compromised for profit.Communication is key in client-auditor relationships.Preventative services should not incur out-of-pocket costs for patients.Auditors must navigate gray areas in compliance guidance.The importance of philosophical alignment in consulting engagements. HCC chart reviews are crucial for identifying missing information.Metadata manipulation in medical records can lead to compliance issues.Transitional Care Management (TCM) is essential for patient support post-discharge.Providers often misunderstand the billing process for TCM services.Medical necessity must be clearly documented and justified.Digital e-visits offer a new avenue for patient-provider communication.Vendors can create compliance risks if not properly vetted.Healthcare providers need to be aware of the implications of coding errors.Consultants play a vital role in ensuring compliance and proper documentation.Coders must actively correct and verify the accuracy of medical records.

Summary In this episode, Sean and Terry discuss the complexities of billing for imaging services, focusing on the distinctions between professional and technical components. They explore compliance issues, the importance of proper documentation, and the challenges faced by healthcare providers in navigating billing practices. The conversation also touches on patient interactions and the ethical considerations in medical billing, emphasizing the need for transparency and accuracy in reporting services rendered. Takeaways Understanding the difference between professional and technical components is crucial for accurate billing. Billing globally means including both technical and professional components in the fee. Documentation must reflect formal interpretations to justify billing for imaging services. Modifiers like 26 and TC are essential for distinguishing between professional and technical billing. Certain imaging services require specific certifications for billing. Billing practices can vary significantly between different specialties and settings. Providers must be cautious not to double bill for services rendered by other providers. Patient interactions can complicate billing, especially when documentation is unclear. It's important to engage in constructive dialogue about billing practices and compliance. Healthcare billing often operates in shades of gray, requiring careful consideration of regulations.

Summary In this episode, Sean and Terry discuss various aspects of E&M audits, focusing on compliance, documentation, and the importance of accurate patient records. They share personal anecdotes and insights into the challenges faced by healthcare providers in maintaining proper documentation and the implications of upcoding. The conversation emphasizes the need for thoroughness in patient care and the potential pitfalls of inadequate documentation. Takeaways E&M audits are crucial for compliance in healthcare. Accurate documentation is essential to avoid upcoding. Independent historians play a significant role in patient history. Providers must review and sign off on clinical staff documentation. Using templates should not replace personalized patient care. Documentation must reflect the actual patient encounter. EKGs require proper interpretation and documentation to be valid. Healthcare providers should avoid generic notes in patient records. Communication between providers is key to effective patient care. Incomplete documentation can lead to legal and financial repercussions.

Summary This round table discussion focuses on critical aspects of healthcare compliance, particularly around deductibles, copays, telehealth, and billing practices. The panelists emphasize the importance of understanding patient financial responsibilities, the need for modernized billing processes, and the legal implications of waiving deductibles. They also discuss the nuances of telehealth services and the risks associated with blanket orders in laboratory testing. In this conversation, the speakers discuss critical aspects of healthcare compliance, focusing on medical necessity, standing orders, genetic testing, and telehealth codes. They emphasize the importance of ensuring that medical services are justified and appropriately billed to avoid legal repercussions. The discussion also highlights the evolving landscape of telehealth and the need for healthcare providers to stay informed about regulations and best practices. Takeaways Patients are increasingly burdened by high deductibles and copays. Practices must ensure they collect patient financial responsibilities upfront. Consultants can provide valuable insights into managing patient costs effectively. Telehealth services must adhere to strict compliance guidelines. Routine waiving of deductibles can lead to legal issues for providers. Modernizing billing processes is essential for patient satisfaction. Preventive services should be prioritized to maximize reimbursement. Blanket orders for lab tests are not compliant with regulations. Providers must clearly communicate costs to patients before services are rendered. Maintaining compliance is crucial for the sustainability of healthcare practices. Medical necessity is crucial for appropriate patient care. Standing orders can lead to unnecessary tests and costs. Patients may face increased financial responsibilities due to blanket orders. Genetic testing must be medically indicated, not patient-requested. Healthcare providers should be aware of the legal implications of their orders. Telehealth codes are still in flux and require careful navigation. Consultants can help practices optimize their billing and compliance processes. Regular audits can uncover missed opportunities for reimbursement. Laboratory services must be treated as medical services with proper documentation. Staying informed about changes in healthcare regulations is essential.

Summary In this episode, Sean discusses the complexities of vaccine injury law with attorneys Jon Groth and Jubaile Abila. They explore the differences between various compensation programs, particularly focusing on the COVID-19 vaccine and the challenges faced by individuals seeking compensation for vaccine-related injuries. The conversation delves into legislative efforts, the impact of biological factors on vaccine reactions, and the future outlook for vaccine injury claims. The attorneys share insights on the legal landscape and the importance of public awareness regarding vaccine safety and compensation options. Takeaways The COVID vaccine is currently not part of the National Vaccine Injury Compensation Program (NVICP). Individuals injured by the COVID vaccine must file claims under the Countermeasures Injury Compensation Program (CICP). There is a significant lack of attorneys willing to take on COVID vaccine injury cases due to the complexities involved. Legislative efforts are underway to potentially include COVID vaccines in the NVICP. The timeline for filing claims is critical, as many may miss the statute of limitations. Biological factors may influence individual reactions to vaccines, raising concerns for specific populations. The UK has a more established compensation program for COVID vaccine injuries compared to the US. Public awareness and education about vaccine injury compensation programs are lacking. The attorneys emphasize the importance of clinical evidence in proving vaccine-related injuries. Future political movements may influence the landscape of vaccine injury claims.

Summary In this conversation, Sean and Kenneth Polite discuss Kenneth's transition from the head of the criminal division at the DOJ to a partner at Sidley, a global law firm. They explore the importance of compliance in healthcare, the role of data in investigations, and the implications of AI in the industry. Kenneth shares insights on the focus of the DOJ on private equity in healthcare and the potential benefits of the recent overturning of Chevron for providers. The discussion emphasizes the need for proactive compliance measures and the evolving landscape of regulatory frameworks. Takeaways Kenneth Polite transitioned from public service to private practice at Sidley. The importance of building a culture of compliance in organizations. Regular reviews of compliance programs are essential to mitigate risks. Data is increasingly driving investigations and prosecutions. AI poses risks in healthcare that require careful management. The DOJ is focusing on private equity's role in healthcare. The overturning of Chevron may benefit healthcare providers. Proactive compliance measures can prevent legal issues. Cyber fraud is a growing concern in the healthcare industry. The DOJ's discretionary authority can lead to better outcomes for providers.

Summary In this episode, Sean and Terry discuss the recent withdrawal of the United States from the World Health Organization, the implications of this decision on healthcare policy, and the political landscape surrounding healthcare administration. They explore the effectiveness of global health organizations, critique the previous administration's handling of health crises, and emphasize the importance of independent agencies in healthcare. The conversation also highlights listener engagement and feedback on previous episodes, concluding with a look ahead to future topics. Takeaways The withdrawal from the WHO is seen as a positive step. Independent agencies are crucial for effective healthcare management. The new administration is expected to prioritize healthcare issues. Criticism of the WHO's handling of the COVID-19 pandemic is prevalent. Healthcare policies should focus on American interests. Listener feedback is valuable for shaping future episodes. The political landscape is shifting with the new administration. Transparency in healthcare organizations is essential. The importance of fiscal responsibility in healthcare spending. Engagement with listeners enhances the podcast experience.

Summary In this episode, Sean and Terry discuss the complexities surrounding audio-only telehealth services, particularly in the context of evolving regulations and compliance challenges. They emphasize the importance of understanding the regulatory landscape, the need for proactive measures in healthcare practices, and the potential risks associated with audio-only services. The conversation highlights the ambiguity in current guidelines and the necessity for healthcare providers to navigate these challenges carefully to ensure patient safety and compliance.

Summary In this episode of the Compliance Guy program, Sean and Terry discuss the importance of understanding compliance and auditing in the healthcare industry as they enter 2025. They emphasize the significance of metadata and audit trails in electronic medical records, the need for documentation integrity, and the challenges that healthcare providers will face in the coming year. The conversation highlights the necessity for providers to stay informed and proactive in their compliance efforts to avoid potential pitfalls and ensure proper practices. Takeaways Understanding your tools is crucial for compliance. Metadata serves as an essential audit trail in healthcare. Documentation integrity is vital for patient safety. Providers must be aware of the compliance landscape in 2025. Healthcare fraud is a growing concern that needs attention. Audit trails can reveal critical information about patient care. It's important to educate clients about compliance risks. Being proactive in compliance can prevent serious issues. The healthcare industry is facing increased scrutiny from regulators. Providers should not underestimate the importance of accurate documentation.

Summary In this episode, the panel discusses the complexities and challenges surrounding telehealth services, particularly focusing on the regulations, compliance issues, and the evolving landscape of audio-only services. They explore the implications of recent legislative changes, the importance of understanding payer policies, and the need for careful navigation of telehealth guidelines to ensure compliance and effective patient care. The conversation also highlights the specific considerations for behavioral health services and the role of advanced beneficiary notices in the context of Medicare. In this conversation, the panel discusses the complexities of compliance in telehealth, emphasizing the importance of understanding the nuances between different insurance plans. They highlight the necessity of conducting internal audits to ensure adherence to regulations, especially with the Office of Inspector General's increased focus on audits in 2025. The discussion also covers the critical aspects of incident to services, stressing the need for proper supervision and documentation. The panel concludes with insights on optimizing revenue through better compliance practices. Takeaways Telehealth regulations are constantly evolving and require careful navigation. Audio-only services have specific guidelines that must be followed to ensure compliance. Behavioral health services have exceptions that differ from general telehealth policies. Payer policies can vary significantly, necessitating thorough research by providers. Advanced Beneficiary Notices (ABNs) are not applicable for non-covered services. Patients may prefer audio-only visits for convenience, but compliance must be maintained. The abuse of audio-only services has led to stricter regulations and scrutiny. Providers must stay informed about the latest coding and billing practices for telehealth. Transparency in healthcare is often not prioritized by patients; they focus on out-of-pocket costs. The future of telehealth services remains uncertain as new regulations are anticipated. Understanding compliance nuances is crucial for telehealth services. Patients must take accountability for their care and coverage. Regular internal audits are essential for compliance and risk management. The OIG's focus on audits will significantly impact providers in 2025. Incident to services require direct supervision and established relationships. Billing data can reveal compliance issues beyond documentation quality. Providers must be aware of state-specific regulations regarding telehealth. The quality of medical records is deteriorating due to over-reliance on templates. Proper training and understanding of billing practices are vital for staff. Optimizing existing services can lead to increased revenue without adding new services.

Summary In this episode, Sean welcomes back Jose Vela Jr., a retired military officer and former federal prosecutor, to discuss his transition into healthcare law. They explore Jose's military career, his experiences as a prosecutor, and the complexities of healthcare fraud cases. The conversation delves into the impact of indictments on healthcare professionals and the importance of understanding the socio-economic factors affecting healthcare delivery. Jose shares insights on the legal landscape and the need for prosecutors to engage with the communities they serve. In this conversation, Jose Vela Jr. discusses various themes surrounding healthcare fraud, the political landscape affecting the justice department, and the implications of pardons in the current political climate. He emphasizes the importance of accountability in crime, the challenges posed by private equity in healthcare, and the need for a balanced approach to healthcare costs and job creation. The discussion also touches on the future regulatory expectations for 2025 and the impact of political changes on healthcare enforcement. Takeaways Understanding the socio-economic factors is crucial in healthcare. Indictments can severely impact a healthcare professional's career. Prosecutors often lack insight into the healthcare environment. Healthcare fraud cases require a nuanced understanding. Indictments should not be published without context. Prosecutors need to engage with the communities they serve. There are many cases that never reach indictment. Transparency from the DOJ is essential for public trust. Healthcare fraud cases are on the rise, particularly in Texas. Prosecutors must adhere to strict guidelines regarding public statements. Most criminal cases are resolved without going to trial. The narrative of weaponization of the justice system is prevalent in politics. Pardons are a controversial but legal aspect of presidential power. Job creation in the U.S. is a pressing issue that needs attention. Regulatory changes in 2025 will depend on new leadership in key departments. Private equity's involvement in healthcare can lead to increased costs for consumers. Healthcare costs are rising, impacting patients and their families. A balanced approach is necessary to ensure quality healthcare while managing costs.

Summary In this episode, Sean and Terry discuss the recent CMS final rule and its implications for healthcare practices, focusing on telehealth regulations, direct supervision requirements, and updates in behavioral health services. They also delve into the G2211 add-on complexity code, emphasizing the importance of understanding the nuances of these regulations to ensure compliance and optimal patient care. Takeaways This is the last hashtag Terry Tuesday for 2024. We have spent quite a bit of time taking a look at the CMS final rule. Direct supervision means immediately available. Audio only is not sufficient for direct supervision. Behavioral health has gotten a huge leap in virtual care. You need to know that your commercial plans also update their language. The perfect example when UnitedHealthcare last year said, we're not going to pay for audio only anymore. You have to be careful because it's something you have to say, OK, this is why I did it. It's a gift. It is an add-on gift that says we respect and understand. I would still caution our audience to not use this as a blanket add-on code.

Summary The conversation delves into significant healthcare issues, including the targeted assassination of a healthcare CEO, the ongoing challenges and expansion of telehealth services, and the implications of new Medicare regulations. The panel discusses the importance of compliance, the impact of the new administration on healthcare policies, and the need for proactive measures in navigating the evolving landscape of healthcare. The discussion emphasizes the necessity of understanding the rules and regulations governing telehealth and Medicare, as well as the importance of maintaining a strong advocacy for healthcare professionals and patients alike. Takeaways Murdering an individual is never justified, regardless of circumstances. Telehealth services are expanding and are here to stay. Compliance in healthcare is an ongoing process, not a one-time task. Healthcare policies are subject to change and require constant attention. The new administration may bring significant changes to healthcare regulations. Understanding Medicare's rules is crucial for healthcare providers. Proactive measures are essential in navigating healthcare compliance. Healthcare professionals must advocate for their rights and the rights of their patients. Telehealth must be accessible to all, regardless of location. The importance of having a clear policy in place for telehealth services.

Summary In this episode, Sean and Terry discuss the current state of healthcare regulations, focusing on HIPAA compliance and government oversight. They provide a critical analysis of the effectiveness of HIPAA audits and the contradictions within healthcare regulations. The conversation emphasizes the need for accountability in government and healthcare, highlighting the challenges faced by providers and the implications for patient protection. Takeaways Government oversight in healthcare is crucial but often ineffective. HIPAA audits are not improving compliance as intended. There is a significant discrepancy in how providers and entities are treated under the law. The Office of Civil Rights has a limited budget for audits, impacting effectiveness. Healthcare organizations often fail to implement proper safeguards for patient information. The government should be held accountable for its inefficiencies. Providers face intimidation from regulatory agencies, impacting patient care. The public must hold elected officials accountable for their actions. Healthcare regulations should prioritize patient protection over provider penalties.

Summary In this conversation, Sean discusses the critical issue of healthcare fraud, emphasizing the roles of the Department of Justice and the Office of the Inspector General. He outlines various laws and regulations, shares alarming statistics about fraud losses, and highlights emerging challenges in the healthcare landscape. Sean also explores the impact of technology on fraud detection and prevention, provides real-world case studies, and offers actionable recommendations for healthcare providers to combat fraud effectively. Takeaways The DOJ and OIG are crucial in combating healthcare fraud. Healthcare fraud includes various deceptive practices. Fraud costs the U.S. healthcare system billions annually. Whistleblower claims are increasing in healthcare fraud cases. Telehealth has created new vulnerabilities for fraud. AI and technology are essential tools in fraud detection. Regular training and education are vital for healthcare staff. Collaboration among stakeholders is necessary to combat fraud. Regulatory frameworks must adapt to new challenges. A proactive approach is needed to protect healthcare integrity.

Summary In this conversation, Sean and Terry discuss the implications of artificial intelligence (AI) in healthcare, emphasizing its role as a tool rather than a replacement for human oversight. They explore the potential benefits and risks associated with AI in clinical documentation, the importance of maintaining patient privacy, and the legal ramifications of relying on AI for medical decision-making. The discussion highlights the need for careful implementation and monitoring of AI technologies in healthcare settings. Takeaways AI is a tool that requires human interaction. The accuracy of AI in healthcare is still under scrutiny. Providers must ensure the integrity of AI-generated documentation. AI can improve clinical documentation but has limitations. Human oversight is essential to prevent errors in AI usage. Legal implications arise from the misuse of AI in healthcare. Patient privacy must be protected when using AI tools. AI can enhance efficiency but should not replace medical judgment. The healthcare industry must vet AI tools thoroughly. AI's biases can affect its performance in clinical settings.

Summary The conversation delves into the complexities and changes surrounding telehealth services, particularly in light of the 2025 Medicare physician fee schedule final rule. Key topics include the confusion regarding telehealth reimbursement post-public health emergency, the implications of new regulations, compliance challenges, malpractice concerns, and the importance of equitable access to telehealth services. The discussion emphasizes the need for healthcare providers to adapt to these changes and ensure compliance to avoid legal repercussions. Takeaways Telehealth reimbursement will change significantly after January 1, 2025. Providers must return to originating sites for many telehealth services. Compliance with telehealth regulations is critical to avoid malpractice issues. Many practices are unprepared for the upcoming changes in telehealth policy. Patients may feel pressured to use telehealth services even when they prefer in-person visits. The lack of clarity from CMS has led to confusion among providers. Telehealth services must be accessible to all patients, including those with disabilities. Providers need to ensure they are using HIPAA-compliant platforms for telehealth. The importance of having effective policies in place for telehealth services cannot be overstated. Congressional intervention is uncertain, leaving many providers in a difficult position.

Summary In this episode, Sean and Terry discuss the critical role of support staff in healthcare, and the necessity of listening to compliance experts to avoid legal pitfalls. They emphasize the need for collaboration and communication within healthcare practices to ensure compliance and effective billing practices. Takeaways Support staff play a crucial role in healthcare compliance. Listening to compliance experts can prevent legal issues. Healthcare providers must trust their support staff. Collaboration is key in healthcare practices. Ignoring staff advice can lead to serious consequences. Healthcare professionals should be aware of billing regulations. Open forums for policy suggestions can empower healthcare professionals. Maintaining communication can enhance workplace relationships.

Summary In this episode, Sean and Terry discuss the implications of the recent Medicare final rule, particularly focusing on the challenges facing telehealth services. They explore the political dynamics surrounding healthcare access, the importance of equitable access to telehealth, and the need for legislative action to address these issues. The conversation emphasizes the critical role of Congress in reforming the Medicare system and ensuring that all patients have access to necessary healthcare services, especially in light of the upcoming election. Takeaways The Medicare final rule has significant implications for telehealth access. 85% of Medicare patients may lose access to telehealth services. Equity in healthcare means access for everyone, not just a select few. Congress must take action to fix the Medicare system. The current political climate is affecting healthcare access and reform. Telehealth regulations are reverting to pre-COVID limitations. Healthcare is becoming increasingly unsustainable without reform. Politicians often prioritize re-election over effective governance. Voting is essential for making one's voice heard in democracy. The healthcare system needs urgent attention and reform.

Summary In this episode of the Compliance Guy Podcast, Sean engages with Dean Viskovich, a healthcare attorney with extensive experience in lab-related compliance and reimbursement. They discuss the challenges faced by healthcare providers in the wake of post-pandemic audits, the importance of documentation, and proactive measures that can be taken to navigate the complexities of compliance in the healthcare industry. Dean shares insights on the evolving landscape of reimbursement and the implications of COVID-19 on healthcare practices, emphasizing the need for thorough documentation and strong relationships with ordering providers. Takeaways The healthcare industry is facing increased scrutiny from payers post-pandemic. Understanding reimbursement processes is crucial for healthcare providers. Documentation is key to supporting medical necessity in claims. Proactive measures can help mitigate risks associated with audits. The landscape of telehealth has changed significantly due to the pandemic. Maintaining good relationships with ordering providers is essential for compliance. The post-pandemic audit landscape is broader than just healthcare. Healthcare providers must be prepared for audits as a matter of course. The importance of understanding state-specific regulations in compliance efforts. Collaboration between compliance experts can enhance audit defense strategies.

Summary In this episode, Sean and Terry discuss the challenges faced by consultants in the healthcare industry, particularly regarding collaboration requests and the importance of maintaining credibility. They share personal experiences with scams and the necessity of due diligence when engaging with potential partners. The conversation also touches on the significance of networking and building trust within the consulting community. Takeaways Building your business has to do with credibility. You have to protect yourself. If something sounds too good to be true, it probably is. Your reputation can never unring a bell. Navigating scams is crucial for consultants. Networking with trusted individuals is essential.

Summary In this episode, Sean discusses the complexities of compliance in healthcare with Dr. Muhammad Ali Rafai, who faced a criminal indictment for healthcare fraud. The conversation covers the emotional toll of the indictment, the audit process, trial preparation, expert testimonies, and the eventual acquittal. Dr. Rifai shares insights on the challenges faced by private physicians and the importance of compliance, while also reflecting on the lessons learned from his experience. Takeaways The emotional impact of being criminally indicted is profound. Indictments do not equate to guilt; they are merely accusations. The audit process can lead to severe consequences for physicians. Having a knowledgeable attorney is crucial in legal battles. Expert testimonies can significantly influence trial outcomes. The importance of compliance in healthcare cannot be overstated. Private physicians are often easy targets for government investigations. The role of the jury is critical in determining the outcome of a trial. Cross-examination can reveal significant flaws in the prosecution's case. Maintaining a strong support system is essential during legal challenges.

Summary In this episode, Sean and Terry discuss the critical importance of compliance in healthcare, focusing on the need for consequences for non-compliance, the implementation of financial penalties, and the role of documentation in ensuring patient safety. They emphasize the necessity of creating a culture of compliance within medical practices and the importance of having a living, breathing compliance program that is actively enforced. Takeaways Consequences are essential in compliance programs. Financial penalties can deter non-compliance behavior. A culture of compliance must be established in organizations. Documentation quality directly impacts patient safety. Auditing and monitoring are crucial for compliance effectiveness. Compliance programs should be flexible yet strict. Education is key to improving compliance among providers. Non-compliance can lead to serious patient safety issues. Providers must adhere to compliance policies universally. Regular updates to compliance programs are necessary.

Summary The conversation delves into the complexities of Medicare Advantage plans, highlighting concerns about their effectiveness and the implications of recent changes in coding. The panel discusses the challenges faced by patients under these plans, the deceptive marketing tactics used, and the potential shift towards remote patient monitoring as a solution for chronic condition management. The discussion emphasizes the importance of understanding the differences between Medicare Advantage and traditional Medicare, particularly in terms of patient access to care and the quality of services provided. In this conversation, the panel discusses the complexities of medical necessity in remote patient monitoring (RPM) and the challenges faced by healthcare providers in navigating federal and state regulations. They emphasize the importance of understanding medical necessity, adhering to payer policies, and the implications of compliance in healthcare. The discussion highlights the disconnect between providers and regulatory guidelines, the need for clear communication, and the consequences of non-compliance. Takeaways Medicare Advantage has a checkered history with inflated coding data. CVS's financial issues are linked to Aetna's Medicare Advantage business. Medicare Advantage plans are facing scrutiny for pre-authorization practices. The shift to Medicare Advantage may not benefit all retirees. Medicare Part B offers more direct access to care than Medicare Advantage. Deceptive marketing tactics are prevalent in Medicare Advantage advertising. Patients need to be educated about their Medicare options. Changes in coding have significant implications for Medicare Advantage payments. Concierge medicine is emerging as a trend within Medicare Advantage. Remote Patient Monitoring (RPM) is gaining traction for chronic condition management. Practices need to fully grasp medical necessity for RPM. There are still deficiencies in guidance from CMS and HHS. Medical necessity is often lost in ambiguous regulations. Providers must understand the implications of their actions. State laws can trump federal guidelines in healthcare. Telehealth consent requirements vary by state. Healthcare compliance is complex and multifaceted. Providers should seek clarity on regulations from their administrators. Ignorance of regulations can lead to serious consequences. It's essential to follow the specific guidelines of your MAC.

Summary Eric Rubenstein and Ron Chapman join The Compliance Guy to discuss the implications of a recent dismissal of a False Claims Act case based on the appointment clause. The guys explore the historical context of key tam cases, the role of relators, and the complexities surrounding the appointment clause. The conversation delves into the differences between dismissals with and without prejudice, the potential for Supreme Court involvement, and the impact of venue shopping on key tam cases. The episode concludes with a discussion on judicial appointments and their political implications. Takeaways Qui Tams are a significant part of healthcare fraud enforcement. The appointment clause raises questions about the authority of relators. Dismissals with prejudice are nearly final and limit future actions. The Supreme Court may be interested in conflicting rulings on key tam cases. Venue shopping can dilute the strength of a case. Judges may make decisions that align with their career interests. The appointment of special counsels has constitutional implications. Relators can receive a larger share if the government does not intervene. Resource limitations often lead to the government declining key tam cases. Judicial decisions can reflect broader political agendas. 00:00 Introduction to Key Tam Cases and the Appointment Clause 07:03 Exploring the Appointment Clause and Its Implications 14:03 Dismissal with Prejudice vs. Without Prejudice 16:19 The Future of Key Tam Cases in the Supreme Court 24:13 The Impact of Venue Shopping on Key Tam Cases 30:29 Judicial Appointments and Political Implications

Summary In this episode, Sean and Terry discuss the intersection of sports and healthcare, particularly focusing on the implications of sports injuries on mental health. They delve into the nuances of preventative medicine visits, the complexities of evaluation and management services, and the importance of medical necessity in billing practices. The conversation highlights the challenges healthcare providers face in navigating these areas while ensuring compliance and quality patient care. Takeaways The connection between sports injuries and mental health is significant. Preventative medicine visits can include additional work if abnormalities are found. Medical necessity is crucial in determining billing practices. Providers must ensure that services billed are significantly separate from preventative services. The guidelines for evaluation and management services have changed, adding complexity. Subjectivity in medical appropriateness can lead to confusion in billing. Patients often bring up additional concerns during preventative visits. Providers should be cautious about billing for services that may not be necessary. Documentation is key to supporting claims for additional services. Understanding payer expectations is essential for compliance.

Summary In this conversation, Sean and his guests discuss various pressing issues in healthcare, focusing on the implications of HIPAA violations, the challenges of patient privacy, and the recent controversies surrounding the Epic EMR system. They delve into the complexities of unauthorized access to patient information, the role of AI in healthcare compliance, and the legal ramifications of the recent overturning of the Chevron deference. The discussion highlights the importance of statistical sampling in overpayment estimations and the evolving landscape of healthcare legislation, particularly in light of the False Claims Act. Takeaways Epic EMR's interoperability issues have led to legal challenges. HIPAA compliance is critical in protecting patient information. Unauthorized access to medical records is a growing concern. AI tools in healthcare require careful human oversight. Zero paid claims must be considered in overpayment estimations. The Chevron deference ruling will impact regulatory interpretations. The False Claims Act's provisions are under legal scrutiny. Veterans' support is crucial, especially in times of need. Healthcare professionals must prioritize patient privacy and compliance. The Epic EMR Controversy Explained The Future of the False Claims Act "Epic has not particularly been a company that plays well in the sandbox." "You can't just think that signing a waiver will protect you." Chapters Introduction and Context Setting 02:54 The Epic EMR Controversy 07:53 HIPAA Violations and Patient Privacy 14:59 Unauthorized Access and Compliance Challenges 20:02 The Impact of AI on Healthcare Compliance 24:56 Statistical Sampling and Overpayment Estimation 30:07 The Future of Healthcare Regulations 36:09 Closing Thoughts and Call to Action

Summary In this conversation, Sean and Nicole Thorn discuss the increasing challenges healthcare providers face regarding compliance, particularly in light of rising audit risks and overpayment demands. They explore the complexities of healthcare law, the role of attorneys in navigating disputes, and the importance of proactive compliance strategies. The discussion also touches on the impact of AI in healthcare and the necessity for providers to adapt to these changes while maintaining a culture of compliance. Takeaways Healthcare providers are facing a significant increase in audit risks. The complexity of healthcare law requires specialized legal expertise. Overpayment demands from payers are becoming more aggressive and frequent. Proactive compliance strategies can mitigate risks and improve outcomes. AI is being increasingly utilized by payers to identify potential issues. Effective communication with payers is crucial for dispute resolution. Providers must be prepared to defend their billing practices against audits. The cost of compliance is rising due to increased regulatory scrutiny. Understanding the nuances of payer agreements is essential for providers. A culture of compliance can help providers navigate the challenging healthcare landscape.

Summary In this episode, Sean and Terry discuss the current state of the healthcare industry, focusing on the business of medicine, the impact of external factors on healthcare operations, and the alarming rise in healthcare bankruptcies. They delve into the role of private equity in healthcare, the importance of compliance, and the need for healthcare organizations to prepare for future challenges. The conversation emphasizes the necessity for healthcare leaders to be proactive in their operations and compliance strategies to ensure sustainability and success in a rapidly changing environment. Takeaways Healthcare organizations are facing significant operational challenges. The No Surprise Act has impacted private practices' profitability. Healthcare bankruptcies have surged, with a 60% increase year over year. Private equity firms often lack experience in the healthcare sector. Compliance is crucial for navigating the complexities of healthcare regulations. Organizations must prepare for potential future crises and disruptions. Inflation continues to outpace reimbursement rates for healthcare providers. Engagement with professional organizations is vital for advocacy and support. Healthcare leaders need to prioritize sustainability and operational efficiency. A robust compliance program is essential for long-term success in healthcare.

Summary In this episode, Sean and David discuss the importance of compliance education in healthcare, highlighting the diverse educational sources available, particularly through the Practice Management Institute (PMI). They explore the various certifications offered by PMI, the significance of personalized education, and the impact of recent changes in healthcare, including the shift to value-based care and the effects of the COVID-19 pandemic. The conversation emphasizes the need for continuous learning and adaptation in the ever-evolving healthcare landscape. Takeaways Compliance education is crucial for healthcare professionals. Diverse educational sources can enhance professional development. PMI offers a range of valuable certifications. Personalized education experiences foster better learning outcomes. The CMOM program has evolved to meet current healthcare needs. COVID-19 has significantly impacted healthcare operations. Value-based care is becoming increasingly important in healthcare. Understanding compliance is essential for practice management. Networking and relationships in the industry can lead to growth. Continuous learning is necessary to keep up with industry changes.

Summary In this episode, Sean and Terry Fletcher discuss the complexities of prior authorization in healthcare, emphasizing its critical role in the reimbursement process. They explore the misconceptions surrounding prior authorization, the disconnect between healthcare providers and payers, and the challenges posed by Medicare Advantage plans. The conversation highlights the importance of compliance, medical necessity, and the legal aspects of prior authorization, providing insights for healthcare professionals navigating this intricate system. Takeaways Prior authorization is essential but does not guarantee payment. There is significant misinformation about prior authorization processes. The volume of prior authorization requests has been increasing annually. Medicare Advantage plans often complicate the reimbursement process. Providers must understand their insurance coverage limitations. Patients often believe all services requested by doctors are covered. Compliance in prior authorization is crucial for healthcare organizations. Medical necessity must be documented alongside prior authorization requests. The process for obtaining prior authorization can vary significantly by payer. Healthcare providers need to be proactive in managing prior authorizations.

Summary In this episode, the panel discusses the critical importance of honesty in healthcare compliance, the challenges posed by audits, and the responsibilities of providers in navigating vendor relationships. They explore the implications of using AI in clinical documentation, the escalation of compliance issues to law enforcement, and the risks associated with outsourcing, particularly in emergency departments. The conversation emphasizes the need for thorough vetting of vendors and maintaining a culture of compliance within healthcare organizations. Takeaways Healthcare professionals must prioritize honesty in compliance matters. Audits are becoming more frequent and complex, requiring vigilance. Providers should not rely solely on vendors for compliance; they must understand their responsibilities. AI tools in documentation require careful oversight to ensure accuracy. Escalation to law enforcement can occur for compliance failures, not just billing issues. Outsourcing can lead to significant compliance risks if not managed properly. Providers must validate vendor claims and ensure they align with regulations. Documentation practices must be tailored to the specific requirements of each service line. A culture of compliance must be fostered from the top down in healthcare organizations. Ignoring compliance issues can lead to costly repercussions down the line.

Summary In this conversation, Sean and Terry discuss the critical importance of conducting audits in healthcare practices, emphasizing the need for both internal and external reviews to ensure compliance and accuracy in coding and billing. They highlight real-world examples of practices that have suffered due to a lack of audits and the biases that can occur in internal reviews. The discussion also touches on the role of compliance in healthcare and the upcoming topic of prior authorizations. Takeaways Many practices have never conducted an audit of their coding and billing. Internal audits can be biased and may not capture all issues. External audits provide an objective perspective on compliance. Providers often make assumptions about documentation that can lead to errors. The Department of Justice emphasizes independence in auditing practices. Training and education are crucial for coding staff. Practices can lose significant revenue due to improper billing. Compliance plans should include prior authorization processes. Auditing is essential for identifying fraud and ensuring compliance. Investing in audits can save practices money in the long run.

Summary In this episode, Sean and Terry discuss various topics related to healthcare compliance. They start by sharing their recent experiences, including Sean's trip to Alaska. Then, they dive into the theme of the episode, which is when things are as clear as mud in the healthcare community. They discuss the challenges of finding clear guidelines and regulations for certain situations, such as timely completion of medical records and coding for patient visits without symptoms. They emphasize the importance of creating internal policies and best practices to navigate these ambiguous situations. Takeaways Finding clear guidelines and regulations in the healthcare community can be challenging. Creating internal policies and best practices is crucial to navigate ambiguous situations. Timely completion of medical records is important for credibility and believability. Referring a patient to a specialist is considered minimal to low risk, not moderate. Prescription drug management is only a part of the overall medical decision-making process. Coding for patient visits without symptoms requires careful documentation and consideration of the appropriate codes. Having internal policies can help mitigate fines and refunds during audits. Being proactive and compliant is essential in the ever-changing healthcare landscape.

Summary The conversation revolves around the topic of padding medical bills and the importance of clear communication with patients regarding their financial responsibilities. The speakers discuss instances where unnecessary charges are added to the bill, such as billing for lifestyle medicine codes during a visit for a finger fracture or adding charges for services that were not provided. They emphasize the need for providers to stay in their lane and let the billing office handle financial matters. The conversation also touches on the No Surprise Act and the importance of notifying patients about potential changes in billing during procedures. Overall, the speakers stress the importance of running a compliant practice and ensuring patients are not surprised by their financial responsibilities. The conversation covers various topics related to compliance and healthcare, including personal anecdotes, the importance of commenting on proposals, the need for a collective voice in healthcare, the impact of fee schedule reductions, the complexities of telehealth, the role of contracts in telehealth, and the significance of having an effective compliance program. The main takeaways include the importance of staying informed and engaged in healthcare policy, the need for healthcare professionals to advocate for themselves and their patients, the value of having a strong compliance program, and the potential consequences of non-compliance. Program Takeaways Providers should avoid adding unnecessary charges to medical bills, such as billing for services that were not provided or adding charges for unrelated conditions. Clear communication with patients regarding their financial responsibilities is crucial to avoid surprises and maintain a good patient-provider relationship. Providers should let the billing office handle financial matters and stay focused on providing medical care. Understanding and adhering to the rules and regulations set by insurance companies and government programs is essential to avoid compliance issues. Providers should have a waiver of liability or an advanced beneficiary notification in place for procedures that may convert from preventive to therapeutic or diagnostic services. Running a compliant practice includes educating providers on coding guidelines and ensuring proper documentation to support billed services. Stay informed and engaged in healthcare policy Advocate for yourself and your patients Have a strong compliance program Understand the potential consequences of non-compliance

In this episode, Sean and Terry discuss the recent incident where Sean accidentally went live with colorful language during a recording. They also dive into the proposed changes to the telehealth services and fee structure for 2025. Terry explains the challenges and limitations of telehealth services, especially when it comes to billing and coding. They highlight the importance of understanding the regulations and requirements for telehealth services, as well as the need for clear guidelines and definitions from CMS. They also touch on the financial constraints and budget issues that impact physician reimbursement. Takeaways 1. Understanding the regulations and requirements for telehealth services is crucial for healthcare providers. 2. Clear guidelines and definitions from CMS are needed to ensure proper billing and coding for telehealth services. 3. The financial constraints and budget issues in healthcare impact physician reimbursement. 4. Physicians and healthcare providers should stay informed and provide feedback on proposed changes to the fee structure and telehealth services. 5. The shortage of healthcare providers and the need for fair compensation are pressing issues that need to be addressed.

This is a controversial topic depending on which side of the yellow line you stand on... The question is does all work with a consultant require attorney client privilege... This is a great discussion for those of you looking to engage in coding and billing audits.