Podcasts about Medical billing

In this episode of Leaders in Medical Billing, Chanie Gluck speaks with David Strand, CEO of UnisLink and former COO of the Cleveland Clinic and Alina Health. David brings over 30 years of cross-sector healthcare leadership—from payers to providers to startups—and now leads UnisLink, a fast-growing RCM company backed by Riverside Partners.  David dives into what it takes to transition an early-stage RCM company into a scalable, process-driven organization. He shares insights on UnisLink's growth strategy, building offshore teams, AI for denial management, creating a consultative client experience, and the long-term vision of delivering value-based results for small and mid-sized practices.  Learn more about UnisLink: https://unislink.com/  Sponsored by 4D Global, empowering medical billing companies through offshore staffing and technology. 

Don't Waste Half Your Medical Billing Marketing

D You Need a Medical Billing Marketing Manager

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Kem Tolliver, President & CEO of Medical Revenue Cycle Specialists and co-host of the RevDive podcast. Kem shares her journey from medical receptionist to a nationally recognized healthcare consultant and educator. She introduces her 4-quadrant revenue cycle model, designed to help practices optimize everything from patient intake to financial reporting. Kem also shares advice for medical billing company owners looking to become more consultative and value-driven in an increasingly tech-forward RCM landscape.   Learn more about Medical Revenue Cycle Specialists: https://www.medrevenuecycle.com/  Check out Kem's podcast, RevDive, here: https://www.medrevenuecycle.com/podcast  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology. 

In this episode of Leaders in Medical Billing, host Chanie Gluck sits down with Brian Greenberg, a highly experienced M&A and strategic advisor in the Revenue Cycle Management (RCM) space. With 25+ years of experience and over 150 deals closed, Brian breaks down what makes a medical billing company attractive to buyers, how to increase your company's value, and how to prepare for a successful exit.  Brian shares trends in the Mergers & Acquisitions market in 2025 and how private equity is reshaping the healthcare landscape. You'll learn about what Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA) range attracts top buyers and how client concentration and contracts affect your valuation. This episode also delves into how technology can boost your multiple and why specialization in niche markets matters more than ever  If you've ever asked, “What is my medical billing company worth?”—this episode is for you.  Learn more about Greenberg Advisors on their website: https://greenberg-advisors.com/    Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.    

 We kick off with the latest developments in U.S.–China trade talks. The government just cut tariffs by 115%, effectively returning us to the original 30% rate where this economic game of chicken began. Is this The Art of the Deal in action—persistence, bluffing, and pushing boundaries to secure favorable “deals”? Next, AMC is trying to lure movie buffs back to theaters with half-price tickets on Wednesdays—just in time for the summer blockbuster season. We dive into the state of the cinema industry, how box office performance stacks up against broader consumer spending trends, and whether COVID has permanently changed how we watch movies. After the break, we explore the question: Does the energy demand of AI make electric utilities a potential investment play? One investor wonders if AI is a boon for individual electric companies—or if the better move is gaining exposure through a sector fund or ETF. Circling back to Trump-style deals, we examine what Republicans are proposing for the 2025 tax package—including a tax exemption for tipped income, an income tax carve-out for overtime pay, and a potential increase in the SALT deduction. To wrap up, we tackle the persistent lack of transparency in medical billing—particularly timely as UnitedHealth Group faces a federal investigation into Medicare fraud. Join hosts Nick Antonucci, CVA, CEPA, Director of Research, and Managing Associates K.C. Smith, CFP®, CEPA, and D.J. Barker, CWS®, and Kelly-Lynne Scalice, a seasoned communicator and host, on Henssler Money Talks as they explore key financial strategies to help investors navigate market uncertainty. Henssler Money Talks — May 17, 2025  |  Season 39, Episode 20 Timestamps and Chapters 5:49: Art of the Trade Deal 15:58: AMC's Curtain Call 32:35: AI's Power Play 39:13: Tax Free Tips 45:53: The Cost of Care Follow Henssler:  Facebook: https://www.facebook.com/HensslerFinancial/ YouTube:  https://www.youtube.com/c/HensslerFinancial LinkedIn: https://www.linkedin.com/company/henssler-financial/ Instagram: https://www.instagram.com/hensslerfinancial/ TikTok: https://www.tiktok.com/@hensslerfinancial?lang=en X: https://www.x.com/hensslergroup  “Henssler Money Talks” is brought to you by Henssler Financial. Sign up for the Money Talks Newsletter: https://www.henssler.com/newsletters/ 

Leadership and Culture Issues in Medical Billing

Come join us at the Jensen Dental (https://jensendental.com/) booth during the FDLA Southern States Symposium & Expo (https://www.fdla.net/attendee-information) - June 13-14 at Signia by Hilton Orlando Bonnet Creek in Orlando, FL Register today at: FDLA.NET We save a conversation from the Ivoclar (https://www.ivoclar.com/en_us) Ballroom at Lab Day Chicago to release this week so if you are at Lab Day West (https://lmtmag.com/lmtlabdaywest) you can go meet Mark Hidde from WINWINGO.com (https://www.winwingo.com/). Mark comes on to talk about owning a lab and seeing the struggles to find good talent. So he created a website where labs can create a profile to look for technicians and technicians can post that they are looking for a good lab. It's a different approach to a much-needed service in our industry. Then we have a conversation with Chris Nevarez. Chris started his dental career with Patterson. From warehouse to customer service, Chris started to really understand the ins and outs of clinical dentistry. After his mother needed some dental work, Chris found a way for her medical insurace to help cover a lot of the cost. Now he is doing this for patients and clinics. The best part about all of this is that if more people have access to care, then that is more cases coming to the labs. Take it from Laura Prosser, the digital marketing manager for Ivoclar North America (https://www.ivoclar.com/en_us). She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na (https://www.instagram.com/ivoclar.na/). We'll see you there. Special Guests: Mark Hidde and Chris Nevarez.

In this episode of Relentless Health Value, host Stacey Richter sits down with Peter Hayes to discuss the major forces driving change in the healthcare industry. Hayes outlines three critical factors: changing public opinion, heightened transparency, and new regulations such as the Consolidated Appropriations Act.  He emphasizes the unprecedented convergence of these elements, creating a pivotal moment for healthcare transformation. The discussion delves into the erosion of trust within the healthcare system and the growing public unrest over high costs and inefficiencies.  Hayes also highlights the role of state-level initiatives as experimental laboratories for potential national solutions. The episode concludes with a call to focus on root causes and collaborative approaches to restore trust and improve healthcare affordability and quality. === LINKS ===

What is EOM reporting that closes after the end of the month? Why do people still do this and why is this no longer a good solution? Listen to find out a modern data and reporting way of doing things that works much better.

In this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packed with practical tips and real-world wins, this episode is a masterclass in doing more with less.   00:31 – Joey Chamberlain on balancing care and business survival 03:14 – Should you pay for a pricing solution? Why time is money 04:08 – Parker Baro on delegation, priorities, and business focus 07:30 – Rannon Ching on the learning curve of medical billing 09:54 – Real-time insurance tools and fixing billing blind spots 12:15 – Why pharmacy-level care deserves provider-level billing 14:13 – Reframing counseling as consultation for reimbursement 17:00 – Mayank Amin on profit margins, strategic ordering, and innovation 20:11 – Competing with Amazon by offering personalized experiences 22:19 – Diversifying income through clinical services 23:13 – Buying smart: comparing suppliers and boosting script margins 24:00 – Understanding retroactive fees and unpredictable clawbacks 25:19 – Final thoughts: simplify reporting, work smarter, not harder  Hosted By:  - Mark Bivins, SVP of Sales, RedSail Technologies  - Will Tuft | Director of Pharmacy Education & Engagement     Guests:  - Joey Chamberlain | President, CEO of Cheek and Scott Drugs - Mayank Amin | Owner & Chief Patient Advocate, Skippack Pharmacy - Rannon Ching | Pharmacist-in-Charge, Tarrytown Pharmacy - Parker Baro | Medication Transitions Specialist at Denver Health Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com 

At RIMS RISKWORLD 2025, Insurance Journal’s Allen Laman interviews Jennifer Akre, Managing Partner at Tyson & Mendes, about evolving litigation trends. Jennifer highlights her firm’s innovative approach to … Read More » The post RIMS RISKWORLD 2025: Jennifer Akre on Litigation Trends and Medical Billing Practices appeared first on Insurance Journal TV.

Live from Insurance Extravaganza 2025: Kandra Sellers, Pristine Interprofessional Academy and Tandem In-Practice Solutions (Dental Business Radio, Episode 59) In this episode of Dental Business Radio, host Patrick O’Rourke broadcasts live from the 16th Annual Insurance Extravaganza. Special guest Kandra Sellers, a speaker at the event, discusses the integration of medical billing in dental practices. She […]

In this episode of Leaders in Medical Billing, host Chanie Gluck sits down with Ramesh Gogineni, CEO of Med-Strategies, who shares his entrepreneurial journey from India to the U.S., and how he built a hybrid offshore/onshore medical billing model along the way.  Formally an engineer with plenty of operations and tech experience, Ramesh's healthcare career started when he married a physician and decided to set up a company that set up Electronic Health Records (EHRs) and then a billing company. He highlights the challenges of early offshoring, why blending automation with human expertise is critical for success, and the optimal staffing mix for RCM operations today.  He also offers practical insights on using RPA, AI, and smart vetting processes to drive efficiency while maintaining quality in Revenue Cycle Management. Listen to this episode to hear first-hand experience from someone who has spent decades experimenting with offshoring medical billing. Plus, Ramesh shares what he's looking forward to in the future of medical billing: improving relationships between payors and providers.  You can find out more about Med-Strategies here: https://med-strategies.com/  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.   

Chanie Gluck is the CEO of 4D Global, a medical billing staffing company. She is also the host of the Growing Global and Leaders in Medical Billing podcasts. As an Inc. 5000 entrepreneur, Chanie has been voted The Next 1,000 CEOs to Watch by Forbes and Inspiring CEOs 2021 by InSight Magazine. In this episode… While female leadership styles are becoming more accepted, women still embody male characteristics when leading, especially during stressful periods. How can you embrace your feminine energy in your personal and professional life? For global entrepreneur Chanie Gluck, leading like a woman means embracing her role as a female in business. Women share unique traits like intuition and strong instincts that allow them to balance work and life effectively. When struggling to maintain composure during high-stress situations, rather than reverting to masculine tendencies, you can delegate tasks to simplify your work-life balancing act. This may involve offshoring talent to streamline responsibilities. In the latest episode of the Lead Like a Woman Show, Andrea Heuston invites Chanie Gluck, the CEO of 4D Global, who talks about offshoring talent and embracing your feminine characteristics. Chanie discusses the future of offshoring, how she balances work and motherhood, and how she dispels myths about offshoring.

Should your company cold call in order to generate leads and new sales? We'll walk through whether it works and specific steps to take to maximize results.

Send us a textWe were super excited to welcome the power duo behind Nierman Practice Management (NPM), Rose and Jon Nierman! NPM is a management organization that helps dental practices succeed in medical billing, dental sleep medicine, and TMD/orofacial pain services. Sign us up!

Amid all the hype around AI in healthcare RCM, there has been relatively little discussion around the challenges, or more specifically warnings about true adverse effects. Learn about how AI behaves including lying. You'll be shocked. And then we'll tell you what to do.

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD, to explore her inspiring career journey and the innovations transforming the RCM space.  Angela shares how she rose through the ranks at AdvancedMD, a leading Project Management (PM) and Electronic Health Records (EHR) platform, by embracing roles and responsibilities others hesitated to take. She discusses how AdvancedMD is leveraging bots, managing offshore vendor relationships, and investing in AI to improve operational efficiency to enhance the billing experience for clients. Angela shares AdvancedMD's philosophy behind building your own AI tools versus white-labeling existing technology.  Tune in to Angela's insights on RCM innovation, leadership development, and the future of AI in medical billing!  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.   

What to improve you profitability? It starts in your RCM marketing and sales and most people don't think about contracts and statements of work (SOWs) and how they impact on client satisfaction, retention, and profitability. We'll take you through exactly what you need to do and why to ensure you have satisfied clients, keep them long term, and increase you profitability significantly

In this episode, I sit down with Dr. Rad, a leader in sleep apnea and gum health, to explore how low-level laser therapy (LLLT) is transforming modern dentistry. We discuss the profound connection between oral health and systemic disease, highlighting the role of advanced laser treatments in preventing and managing conditions like Alzheimer's, cardiovascular disease, and diabetes. Dr. Rad shares insights on how laser technology enhances healing, reduces inflammation, and improves outcomes for conditions such as TMJ, receding gums, and biofilm-related infections. We also examine the latest research on oral hygiene's impact on long-term health, providing actionable strategies to protect both dental and systemic well-being. Join us for a compelling conversation that redefines the role of oral health in disease prevention and longevity. Key Takeaways: Laser Dentistry: Low-level laser therapy is instrumental in reducing inflammation, postoperative pain, and healing time after dental procedures. Oral-Systemic Connection: Poor oral health can lead to severe systemic diseases, including heart conditions, Alzheimer's, and diabetes, emphasizing the importance of oral hygiene in overall health. Gum Health: Emerging studies suggest lasers could help revert gum recession non-surgically, enhancing gum health without invasive procedures. Sleep Apnea: A focus on diagnosing and treating sleep apnea highlights its importance in maintaining not just oral health but overall well-being, with Dr. Rad offering insights on home-based sleep studies. Preventive Measures: Essential daily practices like regular water swishing, strategic flossing, and use of non-fluoride products help in managing oral bacteria and maintaining oral health. More About Dr. Rad: Dr. Dar Radfar, better known as Dr. Rad, is an international speaker on Sleep Apnea/Snoring, Low Level Laser Therapy, Marketing, Medical Billing and much more! A practicing dentist of 22 years, he has a passion for speaking that includes personal development and strategies that help anyone manifest the life of their dreams! Winner of Dentistry's Got Talent at Dykema and the Best Facebook and Instagram influencer award, Dr. Rad. humbly captivates any audience he speaks to.   Website Instagram Rad Health Inc Connect with me! Website Instagram Facebook YouTube

We've discussed the importance of strategy and targeting in particular in success in medical billing marketing. But what do you do if you don't have any good options? We'll discuss some scenarios you may find yourself in, as well as what you can do to solve this for successful lead generation campaigns.

In a prior podcast we talked about how to develop medical billing KPIs. In this one, we'll get really detailed and walk through how to break down company and operational goals and put them into KPIs that you can track and improve upon. We'll also give you a framework for how to evaluate if a KPI you have developed or selected is good.

In this episode of Leaders in Medical Billing, Ankit Jain, co-founder and CEO of Infinitus Systems, discusses how AI voice agents are changing the healthcare industry. With a background in AI venture capital investment and experience launching two successful tech startups (including a Google acquisition), Ankit shares how Infinitus is eliminating inefficiencies in billing workflows by automating phone calls for tasks such as benefit verifications, prior authorization checks, and claim status updates.  He explains the role of AI co-pilots and AI agents alongside humans, how they improve billing team productivity, and why security and compliance are critical when implementing AI in healthcare. Ankit also provides insights into the future of AI in medical billing, the challenges of scaling AI technology, and how automation can reduce healthcare worker burnout while improving the patient experience.  With over five million AI-powered calls handled, Infinitus is already working with some of the largest healthcare organizations to streamline administrative tasks and enhance operational efficiency. Ankit shares insights into the future of AI, including risks and how it can improve our entire healthcare system.  Tune in to learn how AI-driven automation is reshaping the medical billing industry and why billing companies should consider adopting a comprehensive voice AI platform.  Learn more about Infinitus on their website: https://www.infinitus.ai/  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.   

Are Dental Billing and Medical Billing the Same Thing?Terry Fletcher discusses the similarities, differences, and where crossover between dental and medical billing.Tune in for advice that can assist clients on both sides to be accurate in their coding and billing processes.

Chanie Gluck is joined by John Gwin, founder and CEO of The Auctus Group, a consulting firm specializing in financial and operational services for plastic surgeons and dermatologists. In this episode, John shares his passion for technology, leadership, and Revenue Cycle Management (RCM). John is also the Vice Chair of the HBMA Innovations Committee and the president of a nonprofit called BRAVE Coalition Foundation.  We delved into the unique structure of The Auctus Group, which employs over 100 team members across eight countries working remotely. John explained his innovative pod model, which fosters collaboration and empowers teams to make decisions collectively, rather than following a traditional hierarchical structure. This approach not only enhances organizational  communication but also promotes a strong company culture.  John then discussed the significant role that technology and AI plays in RCM. He shares insights into the technology tools that have transformed his operations, including DocVocate, Raxia, SuperDial, and more. He highlights the effectiveness of AI tools in improving patient payment rates and streamlining workflows. He also touches on the emerging trend of custom-built tech solutions that can be developed collaboratively, making advanced technology more accessible to smaller billing companies.  This episode is packed with valuable insights for anyone in the healthcare billing space, especially those looking to leverage technology to enhance their offshore operations.   You can learn more about Auctus Group here: https://auctusgroupconsulting.com/    Sponsored by 4D Global, empowering medical billing companies through offshore staffing. 

Insurance Extravaganza 2025: Tackling Dental and Medical Billing Challenges, with Christine Taxin, Links2Success (Dental Business Radio, Episode 57) In this episode of Dental Business Radio, host Patrick O’Rourke interviews Christine Taxin, a leading expert in dental and medical billing. The discussion covers the importance of responsible billing practices, the evolving landscape of dental insurance, and […]

In this episode of Leaders in Medical Billing, host Chanie Gluck speaks with Sasha King, co-founder of Anatomy Financial. Anatomy is a healthcare tech start-up focused on automating financial workflows in the medical billing industry. Sasha shares her journey from serving as the Chief Commercial Officer at CareDX to founding Anatomy with her husband.  She explains how the challenges she encountered with financial clarity and the inefficiencies of traditional billing processes led to the creation of Anatomy, which operates as a healthcare lockbox designed to streamline the handling of billing-related mail. Using high-speed scanners and AI technology, Anatomy converts explanation of benefits (EOBs) into electronic remittances, significantly improving workflow efficiency for billing teams.  During their conversation, Sasha highlights the importance of building a strong team and a behind-the-scenes look into securing venture capital funds to launch a healthcare tech company. She emphasizes the need for education in the market, particularly for billing services that may not have previously considered lockbox solutions. Additionally, she offers insights into balancing her role as a working mother while leading a growing tech company.  As the discussion wraps up, Sasha expresses excitement for the future of Anatomy and the potential for continued innovation in healthcare billing. Her passion and dedication to solving real industry pain points are inspiring. For those interested in learning more about Anatomy Financial, additional information can be found at Anatomy.com. This episode provides valuable insights into the evolving landscape of technology for medical billing—tune in for an engaging and informative conversation!    Sponsored by 4D Global, empowering medical billing companies through offshore staffing.     

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter   Leslie Icenogle, CPC, a leading medical-dental billing expert, shared her strategies to maximize your dental revenue through proper medical coding. From documenting procedures correctly to navigating Medicare's maze, she breaks it down for me. She also shared how a chance encounter at a post office led to significant patient benefits - it's a great story! It demonstrates how proper medical billing can dramatically impact patients. Most importantly, she revealed why many dental offices are leaving money on the table by not exploring medical billing options. You know I perked up about that topic!    Connect with Leslie Dental Classroom Online: https://www.dentalclassroomonline.com/ Use ODYSSEY for a 10% courtesy Email: leslie@dentalclassroomonline.com   Chapters:  00:00 Intro 00:45 Meet the Expert: Introducing Leslie Icenogle 01:03 Diving into the Conversation: Medical Billing in Dentistry 20:45 Dental Revenue Network ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/ ------------- Synergy Dental Partners offers lower prices for your dental supplies and services https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.  ------------- My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.  ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don't forget to check out my other podcast Chew on This - A Dental Podcast!  **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt

In this episode of Leaders in Medical Billing, host Chanie Gluck welcomes Jonathan LaChapelle, Director of Revenue Cycle Management at Adonis, a cutting-edge revenue intelligence and automation platform designed for healthcare. Jonathan shares insights from his extensive experience in the RCM space and discusses the revolutionary technology-driven capabilities of Adonis that address operational challenges in medical billing. Tune in to discover the innovative solutions that Adonis offers and how they can benefit medical billing companies.    Sponsored by 4D Global, empowering medical billing companies through offshore staffing. 

This podcast simplifies the journey from patient registration to claim reimbursement. We break down the complex billing process into manageable steps, showing you how to build an efficient and profitable billing operation. Perfect for new billing companies or healthcare providers looking to streamline their revenue cycle. Learn the key stages and best practices that turn overwhelming claims into organized success.

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Melanie McGivney, Director of Operations at Impact Healthcare Solutions. With over 20 years of experience in revenue cycle management (RCM), Melanie shares insights on operational efficiency, building strong offshore relationships, and overcoming challenges in multi-state hospital billing. From onboarding best practices to the exciting future of AI, this conversation is packed with actionable takeaways for billing professionals aiming to improve processes and client relationships.  Sponsored by 4D Global, empowering medical billing companies through offshore staffing. 

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Sunil Konda, Chief Product Officer at SYNERGEN Health. With over 16 years of experience in healthcare technology, Sunil discusses how automation, AI, and cloud-based solutions are transforming the revenue cycle management (RCM) landscape. They delve into reducing inefficiencies, managing denials, enhancing patient engagement, and navigating challenges in technology adoption. This conversation is packed with actionable advice for RCM professionals looking to modernize and innovate their processes.      Sponsored by 4D Global, empowering medical billing companies through offshore staffing.     

In this episode of Leaders in Medical Billing, host Chanie Gluck is joined by Paula Hall, a global healthcare consultant with decades of experience in clinical care and healthcare administration. With an astounding 63 credentials, Paula has led transformative revenue cycle and healthcare improvement projects across the United States, India, Africa, the Middle East, and beyond.  Paula shares the story of how she became part of one of the first outsourced U.S. billing project to India to jumpstart her global career. She discusses the evolution of international healthcare systems and highlights the importance of Clinical Documentation Improvement (CDI) in driving better patient outcomes and reimbursement.  Now based in Dubai, Paula is launching an internationally accredited online CDI course, empowering healthcare professionals worldwide to strengthen their documentation skills. From training over 250 physicians to consulting on setting up and managing healthcare facilities in the UAE, her passion for global healthcare excellence is unmatched.  Whether you're a billing company owner, CDI professional, or healthcare leader—this episode is packed with years of experience, strategy, and inspiration across borders.  You can learn more about Paula's CDI course here: www.cdi.training  And her consulting business here: https://innovationplus.ae/  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology. 

Medical institutions must be paid promptly so they can provide quality service to all patients. To ensure healthy cash flow and transparency, accurate and complete medical billing forms are critical for each step of the process. These are standardized documents that spell out billing in healthcare. Medical billing is the lifeblood of any healthcare institution. And all steps in billing require at least one form to be processed. Schedule a demo with our experts to improve your medical billing operations. With BillPro you can easily beat your competition!

In this episode of Leaders in Medical Billing, host Chanie Gluck continues the conversation with Sean McSweeney about how medical billing companies can differentiate themselves in a competitive RCM market. Sean emphasizes the importance of focusing on specialized services, leveraging technology, and aligning marketing strategies with client needs. Together, they discuss how to stand out without competing solely on price, the value of clear dashboards, and building trust through high-touch communication. From understanding the power of niche specialization to better client communication, this episode offers actionable strategies for medical billing professionals looking to stand out in 2025 and beyond.  To learn more about Sean and Voyant Health: https://voyanthealth.io/ Sponsored by 4D Global, empowering medical billing companies through offshore staffing. 

"I think that the general public thinks that health care is just expensive and this is just the way it has to be. It doesn't. And I think if more people knew that they would rise up and fight the system, fight for change.” - Jenni Nolan 
Jenni Nolan, Board-Certified Patient Advocate at Clear Healthcare Advocacy, joined me this week to discuss the need for more patient advocacy in America, and how she goes about negotiating medical bills with hospitals, on the behalf of patients. The number one thing we need in this industry as a whole is more consumer education. As Jenni shares, many people will get a huge hospital bill and assume that the only option they have is to go into a huge amount of debt. The emergence of patient advocates has helped so many across the country get their bills corrected/lowered, and Jenni and I discussed the sector as a whole and what the future looks like for medical billing in this country. Chapters: 00:00:00 Meet Jenni Nolan
 00:03:23 Advocating For Patients
 00:10:01 Correcting Healthcare Billing Mistakes 
00:15:39 Understanding Medical Billing 00:23:05 Healthcare Costs' Long-Term Financial Impact 
00:29:36 Negotiating Fair Hospital Bills
 00:32:09 Fair Hospital Billing Rate Negotiations
 00:48:11 Navigating Healthcare As A Consumer
 00:53:41 Empowering Individuals through Healthcare Education Key Links for Social: @SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02 Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286 Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/ Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/ Key Words: Patient Advocacy, Medical Billing, advocate, advocacy, Billing, errors, Hospital Bills, medical bills, Transparency, affordable healthcare, Patient Advocates, Healthcare Literacy, Hospital Billing, Education, Fair Healthcare, podcast, benefits, health, healthcare, health insurance, self funded, self funding #PatientAdvocacy #MedicalBilling #advocate #advocacy #Billing #errors #HospitalBills #medicalbills #Transparency #affordablehealthcare #PatientAdvocates #HealthcareLiteracy #HospitalBilling #Education #FairHealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding --- Support this podcast: https://podcasters.spotify.com/pod/show/spencer-harlan-smith/support

"I think that the general public thinks that health care is just expensive and this is just the way it has to be. It doesn't. And I think if more people knew that they would rise up and fight the system, fight for change.” - Jenni Nolan 
Jenni Nolan, Board-Certified Patient Advocate at Clear Healthcare Advocacy, joined me this week to discuss the need for more patient advocacy in America, and how she goes about negotiating medical bills with hospitals, on the behalf of patients. The number one thing we need in this industry as a whole is more consumer education. As Jenni shares, many people will get a huge hospital bill and assume that the only option they have is to go into a huge amount of debt. The emergence of patient advocates has helped so many across the country get their bills corrected/lowered, and Jenni and I discussed the sector as a whole and what the future looks like for medical billing in this country. Chapters: 00:00:00 Meet Jenni Nolan
 00:03:23 Advocating For Patients
 00:10:01 Correcting Healthcare Billing Mistakes 
00:15:39 Understanding Medical Billing 00:23:05 Healthcare Costs' Long-Term Financial Impact 
00:29:36 Negotiating Fair Hospital Bills
 00:32:09 Fair Hospital Billing Rate Negotiations
 00:48:11 Navigating Healthcare As A Consumer
 00:53:41 Empowering Individuals through Healthcare Education Key Links for Social: @SelfFunded on YouTube for video versions of the podcast and much more - https://www.youtube.com/@SelfFunded Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=068a389925474f02 Listen on Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286 Follow Spencer on LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/ Follow Spencer on Instagram - https://www.instagram.com/selffundedwithspencer/ Key Words: Patient Advocacy, Medical Billing, advocate, advocacy, Billing, errors, Hospital Bills, medical bills, Transparency, affordable healthcare, Patient Advocates, Healthcare Literacy, Hospital Billing, Education, Fair Healthcare, podcast, benefits, health, healthcare, health insurance, self funded, self funding #PatientAdvocacy #MedicalBilling #advocate #advocacy #Billing #errors #HospitalBills #medicalbills #Transparency #affordablehealthcare #PatientAdvocates #HealthcareLiteracy #HospitalBilling #Education #FairHealthcare #podcast #benefits #health #healthcare #healthinsurance #selffunded #selffunding --- Support this podcast: https://podcasters.spotify.com/pod/show/spencer-harlan-smith/support

In this episode of Leaders in Medical Billing, Chanie Gluck speaks with Nio Queiro, the founder of Queiro Group and the Chief Strategy Officer for Nashville General Hospital. Nio shared her incredible journey in the healthcare industry, which spans over 30 years and includes roles such as the SVP of Revenue Cycle at Tufts Medicine and consulting positions with major organizations like Deloitte.  Nio's story is one of resilience and transformation. She recounted a life-changing health crisis in 2021 that led her to reevaluate her purpose and ultimately start her own consulting firm. Her firm focuses on organizational transformation, AI management, and leadership development, all aimed at creating empathy-led patient experiences.   One of the highlights of our conversation was Nio's book, "Joy Notes," which emphasizes the importance of finding joy even in difficult times. She explained how music and neuroscience can help shift our emotional states, offering practical advice for listeners to incorporate joy into their daily lives.  Nio also discussed her work at Nashville General Hospital, where she is dedicated to ensuring access to care for all residents in Middle Tennessee. She emphasized the importance of seeing patients as whole individuals and tailoring care to their cultural and personal needs.  We also touched on the critical issue of workforce development in the revenue cycle industry. Nio is actively involved in educating the next generation of professionals through online courses, internships, and fellowships, aiming to bridge the workforce gap and bring fresh talent into the field.  Lastly, Nio announced her upcoming podcast, "Joy and Gratitude," which will launch in January. The podcast will focus on real-life issues and how to navigate them with joy and gratitude.  For more insights and takeaways, visit www.leadersinmedicalbilling.com. This episode is sponsored by 4D Global, empowering medical billing companies to grow through offshore staffing. Visit them at www.4DGlobalInc.com

In this deeply personal and inspiring episode of Leaders in Medical Billing, host Chanie Gluck sits down with Greg Wehrman, a nationally recognized expert in behavioral health billing and founder of Wehrman Healthcare Management Solutions. Gregory shares his journey from a college student stepping into the billing world to becoming a leader in the revenue cycle management (RCM) industry. Alongside professional triumphs, Gregory opens up about his battle with cancer and how it transformed his perspective on business, delegation, and life. Listeners will gain valuable insights into building a sustainable business, leveraging delegation, and embracing new technology like AI and automation. Gregory's heartfelt story is a reminder to prioritize health, family, and long-term planning while navigating the challenges of running a medical billing business.

In this episode of ACEP Nowcast, host Amy Faith Ho, MD, MPH, FACEP, discusses her thoughts on this recent article in ACEP Now on artificial intelligence in medical billing. Read more on ACEPNow.com Revisit ACEP Nowcast podcast episodes.  Catch up on all of ACEP Now in past issues.

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Sean McSweeney, CEO of Voyant Health and a leader in healthcare revenue cycle management, analytics, AI, and automation. Sean shares insights from his impressive background in RCM and his current consulting work with billing companies and private equity firms. This episode explores common reasons why billing companies face growth hurdles, often due to misaligned sales and marketing efforts. Sean emphasizes the value of targeted marketing, relationship building, and in-person meetings for higher client conversions. He also provides practical advice for sales and marketing success, centralizing data, and preparing for a future powered by analytical AI. With hands-on tips and forward-looking strategies, this episode is a must-listen for medical billing professionals focused on growth. 

Register for the webinars:Cap Tables 101: How Capital Structure Works When Buying a Business - Thu Oct 24 - https://bit.ly/3UihUQGHow to Run a 2-Year Search in 2 Months - Friday Nov 1 - https://bit.ly/3UfYJqzNik Hulewsky bought a $3.2m medical billing company during peak Covid, anticipating a surge in demand. He was right.Topics in Nik's interview:Tragedy that ignited his passion for hospiceLosing his job while his wife was in laborSearching for a business to fit his skillsetIndustry is more important than businessMargins in home healthCalculating return on brain damageLearning firsthand about the J curveImportance of relationship with the sellerBeing in business with his brother-in-lawAdvice for young entrepreneursReferences and how to contact Nik:TwitterCofounders.comNikonomicsGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or email hello@systemsix.com and mention Acquiring MindsGet a complimentary IT audit of your target business:Email Nick Akers at nick@inzotechnologies.com (and tell him you're a searcher)Work with an SBA broker who focuses exclusively on helping entrepreneurs buy businesses:Matthias Smith of Pioneer Capital AdvisoryConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on Twitter

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Carri Garbus, the owner of Vital Profits and an experienced medical billing professional. Carri shares her journey from working at her husband's podiatry practice to launching her own billing business, focusing on podiatry. She discusses the importance of specializing in a niche, the challenges of managing claims, and how she effectively uses social media to market her services. Carri also touches on balancing business growth and helping others by coaching them on starting their own billing companies. The episode provides actionable insights for anyone looking to build or expand their medical billing business.     Timestamps: 00:20 – Introduction and welcome to Carri Garbus 02:10 – Carri's early career and transition into medical billing 07:12 – Opening her own medical billing business after her husband's injury 09:45 – Specializing in podiatry billing and why she chose to focus on it 15:20 – Carri's social media marketing strategy and its effectiveness 20:10 – How Carri balances business growth and client management 26:40 – Carri reflects on her business journey and personal fulfillment 28:30 – Final thoughts and where to find Carri online

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Tara Thomas, the CEO and founder of T&T Medical Billing. Tara shares her 26-year journey in the medical billing industry, starting from a receptionist at a hospital to building her own successful billing company specializing in mental health services. Together, they discuss the challenges of building a business, including finding the right help, managing remote teams, and maintaining work-life balance. Tara offers insights into her marketing strategies, how she built trust with her clients, and the joys and struggles of managing claims. The episode provides valuable lessons for medical billing professionals looking to grow their businesses and improve their operations.

When it comes to medical bills, ask and you shall receive a discount - in many cases! Clark shares the success stats on some strategies to be aware of when you open that medical bill. Also - the FBI has issued warnings about a serious crime called ‘Jugging' spreading across the country. What to know to protect yourself.  Dealing With Medical Bills: Segment 1 Ask Clark: Segment 2 ATM Safety Warning: Segment 3 Ask Clark: Segment 4 Mentioned on the show: Got an unaffordable or incorrect medical bill? Calling your hospital billing office can get you a discount We analyzed nearly 2 million GoFundMe campaigns. This is what they don't tell you     wkfr.com: FBI Warning Michigan Residents of New Crime Trend Called Jugging FBI warns about ‘bank jugging' robbery trend 7 Most Common Financial Regrets Why parents should never cosign a student loan They Turned 18 and Immediately Had a Credit Score Over 700 Should You Make Your Child an Authorized User on Your Credit Card? Clark.com resources Episode transcripts Community.Clark.com Clark.com daily money newsletter Consumer Action Center Free Helpline: 636-492-5275 Learn more about your ad choices: megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode's guest is Nik Hulewsky, the co-founder of multiple 7 figure businesses that he has successfully built and flipped. Nik started on the corporate career path and ultimately got fired from his job. Rather than going back to the corporate world he used an SMB loan to buy his first business, a medical payments company. After a few years he grew the revenue of that business and exited. Since then he has gone on to co-found multiple companies and is currently partnered with Chris Koerner (a previous guest on the pod). This episode we discuss the different business pursuits Nik has chased and talk about his successes and failures. We get into some of the specific business challenges that the medical industry faces and how technology is changing that space. Lastly, we talk about what Nik is planning for the future and how his past ventures have shaped the way he views new opportunities. Hope you enjoy the show! Timestamps:00:00:00 - Precap00:01:17 - Introduction and Background00:01:37 - Nick's Early Career and First Firing00:02:51 - Learning from Failure and Job Loss00:07:58 - Transitioning into Entrepreneurship00:10:40 - First Business Acquisition and Growth00:11:09 - Insights on Control in Business00:12:14 - First Venture and Learning Experience00:14:08 - Expansion and Sale of Businesses00:16:14 - Overview of Healthcare Provider Payment Methods00:16:42 - Understanding Commercial and Private Insurance00:17:11 - The Problem with the Healthcare System00:17:40 - Discrepancies in Medical Billing and Pricing00:18:22 - The Issue with Patchwork Pricing Models00:19:09 - Advice on Handling Medical Bills00:19:57 - Complexity of Medical Billing and Coding00:20:38 - Data Challenges in Energy and Healthcare00:21:58 - The Concept of Arbitrage in Healthcare00:22:22 - Issues with Patient Records and Interoperability00:23:28 - Opportunities in Solving Interoperability00:24:47 - The Role of Machine Learning and AI00:25:16 - Challenges with Data Formats00:27:45 - Future of AI and Machine Learning in Healthcare00:28:04 - The Importance of Company Culture in Startups00:28:43 - Understanding Distribution in Business00:30:30 - The Power of Content and Audience Building00:32:02 - Different Strategies for Different Industries00:35:48 - Maximizing Business Value through Channels00:36:06 - Exploration of New Business Opportunities00:36:46 - Theoretical and Practical Approach to Business00:37:22 - Criteria for Business Interest and Investment00:39:37 - Impact of Artificial Intelligence on Business00:41:13 - Reflections on the Framework00:42:52 - Future Plans and Opportunities00:43:13 - Perfume Vending Business Case Study00:46:24 - Conclusion and Contact Information

Send us a Text Message.Were you billed erroneously for your birth, or charged for something frivolous like "skin to skin contact" or "out of hospital birth"? Did you receive an exorbitant hospital bill for services you may not have asked for or even incurred? Are you worried that your hospital bills are going to go unpaid? Did you want to leave Against Medical Advice (AMA) but were told your insurance would not pay for your services? In today's episode, we invite Sue Chamberlain, a medical billing professional with over twenty years of experience in the industry to explain how medical billing in the United States Health Care system works, the ways you can fight or contest charges you don't believe are valid, and how hospital and insurance companies finagle the system to benefit their bottom line over patient well-being.  Thank you for your wonderful questions as always, and please keep them coming at 802-438-3696 or 802-GET-DOWN.**********Down to Birth is sponsored by:Davin & Adley-- The perfect nursing and pumping bra combinedSilverette Nursing Cups -- Soothe and heal sore nipples with 925 silver nursing cups.Postpartum Soothe -- Herbs and padsicles to heal and comfort.Needed -- Our favorite nutritional products to nourish yourself before, during, and after pregnancy.Use promo code: DOWNTOBIRTH for all of the above sponsors.DrinkLMNT -- Purchase LMNT with this unique link and receive a free 8-day supply. Be sure to use the unique link to buy yours today. Connect with us on Patreon for our exclusive content.Email Contact@DownToBirthShow.comInstagram @downtobirthshowCall us at 802-GET-DOWN Work with Cynthia: 203-952-7299 HypnoBirthingCT.com Work with Trisha: 734-649-6294 Please remember we don't provide medical advice. Speak to your licensed medical provider for all your healthcare matters.

Ciara Lewis is the Founder of KL Consulting who are a Medical Billing and Credentialing Business that serve Healthcare & Behavioral health Providers across the US and they help prevent Private Medical Companies from losing thousands of dollars each year, due to common billing errors, or not having the time and resources to focus on their billing needs.Here's where to find more:Website: klconsultllc.comFacebook: KLConsulting LLCInstagram @klconsultingllc___________________________________________________________Welcome to The Unforget Yourself Show where we use the power of woo and the proof of science to help you identify your blind spots, and get over your own bullshit so that you can do the fucking thing you ACTUALLY want to do!We're Mark and Katie, the founders of Unforget Yourself and the creators of the Unforget Yourself System and on this podcast, we're here to share REAL conversations about what goes on inside the heart and minds of those brave and crazy enough to start their own business. From the accidental entrepreneur to the laser-focused CEO, we find out how they got to where they are today, not by hearing the go-to story of their success, but talking about how we all have our own BS to deal with and it's through facing ourselves that we find a way to do the fucking thing.Along the way, we hope to show you that YOU are the most important asset in your business (and your life - duh!). Being a business owner is tough! With vulnerability and humor, we get to the real story behind their success and show you that you're not alone._____________________Find all our links to all the things like the socials, how to work with us and how to apply to be on the podcast here: https://linktr.ee/unforgetyourself

To read the full show notes with links mentioned, be sure to visit our episode page and consider signing up for our free weekly newsletter. Episode 443 of Relentless Health Value pays tribute to the late Marshall Allen, an investigative journalist dedicated to exposing injustices within the American healthcare system. Hosted by Stacey Richter, the episode features Dave Chase, founder of Health Rosetta, who shares memories and insights into Marshall's tireless work in investigative reporting. The episode highlights Marshall's impact on healthcare legislation, his significant contributions to ProPublica, and his book 'Never Pay the First Bill,' which empowers patients and employers to fight back against corrupt billing practices. The episode also includes an earlier interview with Marshall, focusing on his perspective as an investigative reporter, the exploitation within the healthcare system, and the importance of patients and employers demanding transparency and fairness. The episode encourages listeners to continue Marshall's legacy by subscribing to the Marshall Health Academy and purchasing access for employees. 09:28 What's the point of view that Marshall is coming from with his investigative reporting? 09:57 “How does this affect the people who are paying for it and the people who are undergoing the care?” 10:49 “There's a lot of good people working within this very messed up system.” 11:03 Why are patients considered outsiders in the healthcare system? 11:45 “What's happened in healthcare is that the stakeholders treat each other more as the customer.” 13:45 What is upcoding? 17:18 “These are schemes that have been created within the industry to increase revenue.” 17:46 “This system is not set up for the benefit of the patient.” 18:13 “On the financial side, the industry is actually oppressing the American people.” 19:14 “We have been expected to pay whatever aggregate sum is thrown at us.” 20:21 Why have patients been so passive toward this crooked healthcare system so far? 22:05 What's the difference between making a profit and profiteering? 29:45 What are the first-order and second-order consequences of what's happening in health care right now, and which of these consequences will actually drive change? 30:45 “When you tell the truth about what's going on … they become so ashamed … that they change their behavior.” 32:00 “The patient … is not their most important customer.” 32:50 “The sleeping giant is the employers.”