Podcast appearances and mentions of John Kao

This week, we talk to New Canaan resident John Kao, a former Harvard Business School professor and current Turing Fellow at Yale's center for new media who also is a best-selling author and expert on jazz music. His presentation—titled “The World According to Jazz”—will be held at 4 p.m. on Saturday, March 9 at First Presbyterian Church of New Canaan. Presented by the New Canaan Museum & Historical Society and the church, it is free and open to the public.  

Most of us help our mothers, especially as they age. But for my guest today John Kao, it's a little bit more literal. John is the founder and CEO of Alignment Healthcare a platform delivering customized health care to seniors and other vulnerable populations. John has an amazing resume, including CareMore Medical, The TriZetto Group, PacifiCare Health Systems, and FHP International. But his real passion is what he's doing now: giving seniors the specialized healthcare that they need. He's a servant leader to the core and serves on a lot of non-profit boards as well. He has a fantastic story, and as always, on this podcast, he teaches a lot of lessons to pass on to entrepreneurs. Do you have any thoughts? Please email us at hello@rosenmaninstitute.org. We post new episodes every Monday. “The Health Technology Podcast” is produced by Herminio Neto, hosted by Christine Winoto, and engineered by Andrew John Rojek

John Kao, Founder and CEO of Alignment Healthcare, joined the podcast to talk about the latest from Priority, health equity and exciting innovations.

Alignment Healthcare (ALHC) is a provider of privatized Medicare benefits for senior patients. Their proprietary technology platform, Alignment's Virtual Application is designed specifically for senior care. The ALHC stock price is up 3% this month. Founder and CEO, John Kao, says that Alignment Healthcare plans the expansion of coverage to Florida and Texas. There is also pending approval by centers for Medicare and Medicaid services.

Read more > Listen to the podcast (duration: 31:04) > Monisha Machado-Pereira, a McKinsey senior partner and leader of the firm's Medicare practice, discusses the changing Medicare landscape with Alan Wheatley, retail segment president at Humana, a market-leading Medicare payer that serves over four and a half million MA members, and John Kao, CEO at Alignment Healthcare, a fast-growing MA innovator that recently launched an IPO.See www.mckinsey.com/privacy-policy for privacy information

Monisha Machado-Pereira, a McKinsey senior partner and leader of the firm's Medicare practice, discusses the changing Medicare landscape with Alan Wheatley, retail segment president at Humana, a market-leading Medicare payer that serves over four and a half million MA members, and John Kao, CEO at Alignment Healthcare, a fast-growing MA innovator that recently launched an IPO. Read more > Listen to the podcast (duration: 31:04) >

John Kao, CEO of Alignment Healthcare, joined hosts Laura Evans and AHIP President Matt Eyles to discuss how Alignment Healthcare caters to the specific needs of Medicare Advantage populations, the fu

John Kao, CEO of Alignment Healthcare, joined hosts Laura Evans and AHIP President Matt Eyles to discuss how Alignment Healthcare caters to the specific needs of Medicare Advantage populations, the future of telehealth, and more.

John Kao is a seasoned entrepreneur and executive. After beginning his career at FHP International, he then started four other companies in succession: Secure Horizons USA, PacifiCare Health Systems, The TriZetto Group, and CareMore Medical Enterprises, before then being compelled to found Alignment Healthcare. Alignment's origin is a bit more personal to John though, as the business idea arose from his and his mother's experiences as she had a heart attack. After experiencing a lack of consistency around clinical information, particularly post-discharge home healthcare; poor communication post-discharge about cardiac rehab; and medication mismatches pre- vs. post-hospitalization, John felt he couldn't be the only one going through this, so he started Alignment Healthcare. He felt there was a huge need for proactive care at the home and/or virtually for the 20% of seniors who are frail or have polychronic conditions, and that the cost savings arising from providing better care for this population could be reinvested in the other 80%. Tune into this episode to learn more about Alignment Healthcare's origins, its unique business model, its strong values, and the healthcare market's response to the now-public company, plus a candid conversation about some of the most valuable lessons John has learned transitioning from an entrepreneur to a CEO.John Kao is Founder and CEO of Alignment Healthcare, a consumer-centric platform delivering customized health care in the United States to seniors and those who need it most, the chronically ill and frail, through its Medicare Advantage plans. Mr. Kao has had a long career committed to the healthcare industry and has served in executive roles at CareMore Medical Enterprises, The TriZetto Group, PacifiCare Health Systems, Secure Horizons USA, and FHP International. Mr. Kao believes strongly in the tenets of servant leadership and serves on various boards of non-profit organizations. He received his bachelor's degree from Santa Clara University and his MBA from UCLA Anderson Graduate School of Management.

400 Episodes!! I can't believe I'm at this milestone. How exciting. In celebration, I've decided to explore the biggest lessons I've learned from doing hundreds of interviews and making 400 episodes of the show. And, of course, I couldn't just chat. I also have fabulous prizes! Listen to the episode to find out how to enter or see the transcript below for the explanation. Here are the prizes. You could get this super fun sticker of the show (just follow the podcast's IG page and DM me that you've done it). You win a copy of any of my books. Or, you could win copies of all of them (with a pdf of the one that will come out later this autumn). Subscribe to the show or listen on any podcast platform. Connect with me. https://www.instagram.com/izoldat/ https://www.linkedin.com/in/izoldat/ https://twitter.com/IzoldaT Episode transcript 400th episode [00:00:00] We're better when we're together and we're better when we're contributing. So don't wait, start, try, do, and grow. And you are going to be amazed at the things that you will uncover and achieve. If you just start where you are, but start that thing. You want to try to start it. It is crucial and key for all of us. [00:00:20] If you bring your particular creative genius out into the world. [00:00:29] Hi, and welcome to the innovative mindset podcast. I'm your host,  izolda Trakhtenberg. On the show, you get my conversations with peak performing thought leaders, creatives, and entrepreneurs. We explore how you can innovate through creativity, compassion, and collaboration. I believe that innovation combined with compassion and creative thinking can save the world and I aim to bring you ways you can do it. [00:00:53] If you're enjoying the show, I'd be super grateful. If you could support it by buying me a cup of coffee, you can buy me a cup [00:01:00] at buymeacoffee.com/IzoldaT. And now let's get on with the show. [00:01:14] Hello, and welcome to the innovative mindset podcast. My name is Izolda Trakhtenberg I'm your host and I am thrilled and honored that you have chosen to listen to the show today and spend a little time with me because I am celebrating today. This episode marks 400 episodes of this podcast. I can't believe it. [00:01:35] I'm super excited. And as promised, if you listen all the way through to the end, We're going to have fabulous prizes. I'm super excited. So here's the thing I have to say that I am. I just I'm privileged. I'm privileged to be able to interview peak performing creatives and Changemakers. These are people who are working in the social impact, creative, environmental, and [00:02:00] animal rights space. [00:02:01] To change the world. That is their mission. That's what they're trying to do. And I'm honored to bring their ideas, their thought processes, the way they do things and how they achieve what they achieve to you. It's incredible. And I'm thrilled that I've gotten a chance to be part of their lives and their process, even though it's a tiny, tiny bit. [00:02:22] But I'm so glad that they have enriched my life, my world. And of course, this podcast, when I first started the podcast, I had no thought in my head, it was going to be like this. At first, it was five minutes a day. And I'm just going to talk about creativity. And as it evolved, I realized I'm not the only one who should be talking. [00:02:40] You know what I mean? I wanted to be, I wanted to bring you information from people who are change-makers, who are peak performing innovators. Many fields and the ones that are closest to my heart are of course, creativity, art, and music, and social impact. How are they [00:03:00] making the world a better place? And of course, animal rights and environmental activism. [00:03:05] So there's, so there's such a wealth of knowledge and, and the people who I interview are incredibly gracious with their wisdom. So I'm really grateful for that. I decided that the way to celebrate these 400 episodes is actually to sort of detail out what I've learned across these 400 episodes. And so I'm going to talk to you a little bit about that. [00:03:31] And if you have questions, if you have thoughts and ideas, I'd love to hear about them. If you have any realizations about what I'm talking about while I'm talking about it. I'd love to hear about that too. And as I said, if you stay to the end fabulous prizes and fabulous, of course, is in quotes I've actually discovered and coined a new word recently. [00:03:51] I'm calling things, fabtastic, so fabulous and fantastic together, fabtastic. So you'll probably start hearing me say that a lot more [00:04:00] because that's really the glee and the joy that I feel whenever I get a chance to talk to some of these incredible change-makers. So. In order, no, that's not true. [00:04:11] Maybe in order, maybe not in order, but these are the things that I've learned after 400 episodes of the podcast. One, people are generous with their time and wisdom. They'll come on the show and let me ask them hard questions and they go deep to bring what they really believe and how they really behave. [00:04:31] They bring such a wealth of knowledge, such wisdom, and they do it incredibly generously. Number two, the causes you believe in are the ones to dedicate your life to. I believe in art and music, and I believe in saving the planet and the animals. And the more I talk about these things, the more doors open for me to do more and serve better. [00:04:54] So dedicating yourself to what you believe in. [00:05:00] We'll help you find others who believe what you believe or who at least are interested in supporting you on your journey as you support them on their. Number three, don't be afraid to innovate. Don't be afraid to solve problems in weird ways and try new stuff. [00:05:19] I've recorded this show on my phone. I've recorded while my guests dog threw up in the corner. I've recorded in busy conference rooms. I've recorded while walking my dog in the rain. We're better when we're together. Right. And we're better when we're contributing. So don't wait, start, try. Do. And grow, and you are going to be amazed at the things that you will uncover and achieve. [00:05:46] If you just start where you are, but start that, then you want to try start. It. It, it is, it is crucial and key for all of us. If you bring [00:06:00] your particular creative genius out into the. Number four. This is something I've known about myself for a long time, but it came home yet again, doing this podcast. I'm nosy. [00:06:14] I love learning about people. I love hearing what makes them tick. I love hearing what their processes are. I love helping in any way I can to get their message out. And sometimes it's really cool is that they, while. Really deep in these conversations, they'll have realizations John Kao, who was recently on the show. [00:06:32] I asked him a question about his six intelligences and how they relate to music and live on the show he went through and related them all. And he'd never done that before. So it was so amazing to be. Even a little part of his process as he realized those things and that whole idea of being nosy. I don't know if I've talked to you. [00:06:52] I think I've talked to you about this before the overheard project that I have been [00:07:00] doing for a while. And that is that I'm a shameless eavesdropper, and I happen to have a terrific memory. So I'm able to keep entire conversations in my head. And I have been overhearing shamelessly eavesdropping on people's conversations. [00:07:13] For years and I've notated them all down. And the book overheard life lessons through eavesdropping is going to be dropping sometime this autumn probably in time for the holidays. It's going to be some sort of an art book and I'm excited about it because it's again, bringing that little bit of slice of life, about how we do things about the things we care about, about the things we love with love and sex and family and friendship and work. [00:07:38] All of these things we talk about. And we, we all say such wisdom. We don't pay attention to it though. It's almost like I wish I could find all of those people who have given me gifted me with such wisdom as they just go on about their lives. And I shamelessly eavesdrop because I love to give them credit, but you know, maybe then maybe they'll [00:08:00] maybe they'll buy the book and they'll realize, oh, that was me. [00:08:04] I don't know if that'll ever happen, but it would be really amazing and hilarious. Number five. The podcasting industry has exploded where they used to be a few hundred thousand. There are now millions of podcasts. So if you've got something to say and you want to start one, don't wait until you have just the right equipment. [00:08:26] Don't wait until your studio is perfect. There will always be another super cool microphone and more soundproofing and better gear. You'll have gear envy like crazy, but what's more important is to get your words out there. Do you remember the movie pump up the volume? Talk hard. My favorite moment in the whole movie is the credits. [00:08:46] When you start hearing all the people who grabbed the courage with both hands and started talking into a microphone, so start and build your gear and your show along the way. There are people out there who are building their businesses, teaching other people how [00:09:00] to start their shows. You can also find everything you need. [00:09:03] On YouTube. I promise you can totally do that. If you've got the resources and you can also bootstrap and start talking about your topic on your phone, number six, your topic can evolve. You can start out like I did and talk about storytelling and then move to creativity only. But then I moved to innovation because I've always loved creativity. [00:09:24] With a purpose. That to me is the most important part is a creative on a mission. That's what an innovator really is. As someone who's a creative, who thinks laterally, who thinks from, from different angles to solve problems, to come up with new ideas and new ways of doing things, that person is a creative on a mission. [00:09:44] And that's what an innovator is. That's what. Do. And it's really exciting to me to get a chance to talk to so many different innovators from so many different possible arenas. You know, I never in my life, what I have [00:10:00] imagined, some of the people who were willing to come on the show and talk to me about how they innovate. [00:10:04] And that brings me to number seven, communication is the vehicle and connection as the result. Really honestly, I had no thought in my head that someone like Tom Peters, who is a communication guru, he is arguably the greatest leadership expert in our generation. And certainly for the last few generations, not only has he been willing to come on the show once, but twice to talk about his ideas about. [00:10:30] What he calls extreme humanism. And that is that we should be leading thinking about the people first and not the bottom line. He believes we should always promote from within that women should be on the boards and leading businesses because women are so much better at investing at communication at looking at and dealing with people and figuring out how to grow businesses and companies and organizations. [00:10:55] Long-term. I had no thought in my head that we would connect and communicate [00:11:00] and, and have such substantive discussions. Another person who's just thrilled me that he was just on the, he just recorded his episode, his episodes actually going to come out sometime in August or September. Peter Shankman was willing to come on the show and talk about how. [00:11:16] His ADHD, his attention deficit and hyperactivity disorder is actually his super power to innovate and to be a creative thinker who thinks laterally and who helps companies and businesses all over the world and organizations and people all over the world innovate and make incredible inroads. Yeah. The way the world will be formed and move moving forward. [00:11:42] How can, how can you possibly, I can't even get over it because I'm just. I'm just lucky. That's I'm lucky. That's not true. I okay. I'm not going to be falsely modest. I worked my patootie off. That's true, but I don't do it alone. And that brings me to number eight, [00:12:00] calling your friends. They will be there and they'll help you along the way. [00:12:03] Like Al Pettaway, Grammy award, winning guitarist and musician and Andrew Lippa, Tony nominated and also Grammy award winning and Emmy nominated. He just got nominated for an Emmy Andrew lipo, who is. An amazing composer and lyricist, and who wrote the music and lyrics to the Broadway sensation, the Adams, family, and other shows and T Morris, who is an incredible author and entertainer and the author of books like podcasting for dummies. [00:12:33] They have all been on the show and have been very gracious with their wisdom. And I'm very glad because. They they were willing to give me their, their wisdom and their knowledge and be part of the process as this show has evolved. And you know what it's about time to get them all back and see where they are now because ti was last on the show. [00:12:54] Last autumn, Andrew was last summer and Al Pettaway was left, was not this [00:13:00] past spring, but the previous spring and why not see where they are so I can get even more information and get even more wisdom from these wonderful men. Privileged to call my friends, but then that brings me to number nine. And number nine is actually about solo episodes. [00:13:18] One of the things that has been such a revelation to me is that when I first started out, I did only solo episodes. And please, in case, because it won't know how should I put this really? Mainly because I was, I was a little trepidatious. I was a little afraid. What would I ask for people to join me to talk about? [00:13:37] And would anybody ever come on the show and. Certainly they have and they continue to, and I do incredible I get incredible information and interviews with such gracious wisdom from all of the people who come on the show. But then there are some times when I have things that I would like to ruminate on discuss and explore, and those are the solo episodes. [00:13:59] And one of the [00:14:00] things that I've learned is that there is a time and place for both. You can indeed do. Both solo episodes and interview episodes. If you want on this kind of a podcast, you know, when, when T Morris was gracious enough to put the innovative mindset podcast into podcasting for dummies, he and his co author placed it in the slice of life section of the, of podcasts that they recommend. [00:14:25] And I thought that was really interesting because. It's not, this show is not so much business, not so much entrepreneurship, not so much slice of life, but yet it's an amalgam of all of them as we explore what it means to change the world for the better, ultimately through different and various forms, whether it's creativity, social impact, environmentalist, or animal rights, the show aims to explore how we all can make a difference and make a change and make the world a better place. [00:14:55] So sometimes. Privileged, as I said to have [00:15:00] interviews, to have people come on the show and give their wisdom. And sometimes these solo episodes are an opportunity for me to give you substantive ideas on how you yourself can take some of the principles that the people who've been on the show have talked about and make them your own and become your own change maker. [00:15:17] If that is what you want to do. Number 10. Yeah, I think I've just talked about this, but here we go. Interviews, as you start out, people come on, your show are doing you a favor they're giving of their time and resources to help you yet. At the same time, if you have even one listener, you'll helping your guests reach someone who didn't know about them before. [00:15:41] Be generous with your time, wisdom and resources. The host guest relationship is important and you can build lifelong friendships and relationships. If you treat your guests with courtesy and respect. And I'm so, as I said, honored and privileged to have these incredible people on the show. [00:16:00] And I'm so grateful that they're willing to do this to be on the show and to give of their time and their knowledge. [00:16:08] It's it's incredible. Number 11 ask. Good questions. Be different, figure out what your podcast point of view is. And then use that as the lens through which you take your listener on a journey. And that's kind of what I do I think. Or at least that's what I try to do. This podcast is a little different because these conversations go really deep. [00:16:31] And one of the things that a lot of my guests say is, you know, No one's ever asked me that question before or, wow. That's a great quote. I need to think about that for a minute. And that's one of the things that I aim to do is to ask questions that give people, pause that make them, give them the opportunity to go deeper into what they've been talking about. [00:16:54] And I said this recently to a guest of mine mayor Meredith Gren dye, she and I were talking [00:17:00] about. This notion of asking deep questions. And one of the reasons that I said to her, one of the reasons that I, that I like asking deep questions is because frankly, if you're a podcast guest, for example, and your audience listens to you, they probably listen to you talk about a lot of the same things a lot, but what if someone asks a question. [00:17:24] That you've never answered before. Wow. The mysteries you could be solving. Right. So that's one of the things that I aim to do with asking deep, good questions. And I, and I plumbed the depths as much as I can. I'm patting myself on the back here a little bit, but I really do try. And the reason for that is because. [00:17:43] My guests to feel like they have benefited in some small way from being on the show, as much as the amazing ways I've benefited from having them on the show. Number 12, a podcast is a [00:18:00] sacred trust, like the Y storytellers in many of our myths. As a podcaster I've taken on the task of telling stories or inviting other people to share their stories only instead of sitting around the bonfire under the cover of darkness, I'm sitting at a mic and telling stories, or I'm inviting the person I'm interviewing. [00:18:22] To sit behind their mic and tell you their story. And there's something so powerful about that hearing stories. We we've been doing it as long as we've been verbal. Someone has asked why or what or how, and someone else has answered. Or they've explored together. And that's one of the things that I aim to do with this show is to give us all an opportunity to explore together what it means to be an innovator, a creative thinker, and someone who wants to change the world for the better. [00:18:55] My guests are going to be. They're, they're all [00:19:00] amazing. They're going to floor you over the next 400 episodes because I'm not going anywhere. This, this show is going to be around. As long as I'm around, I'm going to, I'm going to be 98 years old and barely able to talk. But by gum, I'm going to be out here somehow trying to do this. [00:19:19] Because I think the notion of innovation and how we can be creatives on a mission to make the world a better place. I think it could potentially save all of us. And I would be remiss if I did not, I would be shirking my responsibilities if I did not make that a priority in my life because we have. [00:19:44] Such an incredible responsibility at this tipping point in our species, survival and this at this time of great climate change and habitat destruction, and so many other things, being challenging, that innovation, I [00:20:00] think being creative on a mission will allow us the opportunity to change the world and make it a better place. [00:20:11] So, those are the things that I've learned from doing this podcast. And I am thrilled and honored that you have been listening and being on the show and being on the show. My brain, see, my brain is fried. I've had, I did three interviews today. It was a busy day. So my brain's a little fried, but I, but I do, I do feel like you're on the show with me because I feel like I'm talking to you when. [00:20:39] When I'm doing the show and I feel like we're all sitting around in the end. It's funny. Whenever I'm welcoming a guest to the show, I always say, imagine we're sitting in a cafe and having a cup of coffee together or to two or whatever, it's just a chat. And yet, sometimes. Somebody makes small talk and, oh, hi, how are you? [00:20:57] How's the weather. And sometimes all of [00:21:00] a sudden the conversation goes intense and deep, and you're really thinking, and you're really innovating. And you're really coming up with ideas that you're articulating that you may never have articulated before. And you're doing it for thousands of people who are listening. [00:21:14] It is such an honor and so incredible. And I'm super grateful that you're part of this journey. So here we go. I promised you fabulous prizes in the show notes. If you look on the website, you'll see that there's this really cool. It almost looks like dichroic, but it's not. It's like a reflective, really cool rainbow sticker. [00:21:38] Of the innovative mindset podcast. And I have recently started an actual innovative mindset podcast, Instagram. And so here's how the fabulous prizes are going to go. The first 20 people who follow the Instagram account for the innovative mindset podcast, which is just at innovative mindset podcast, [00:22:00] all one word. [00:22:01] And DM me that you to let me know that you did it because you listened to this episode, we'll get a sticker of the first 20 people. One person is going to get all six books and a PDF of the next one that will come out. This autumn of my stuff, and three people. We'll get, can you tell I'm making some of this up because I can't read the words that I wrote. You'll get a book of your choice for my catalog. So if you go to his old, a t.com and you go to about, and then books, you'll be able to see the six books. [00:22:45] And if you. If you're there and you're in the top 20 and you've DMD me, I'm going to choose someone at random from all the people who follow. And it, you don't have to be in the top 20 to win the, the second prize or the first prize, [00:23:00] but the first top 20 who follow and tell me that they followed will absolutely get a sticker that you can put on your computer or on your coffee cup or wherever, because they're waterproof and you can put them in the dishwasher. [00:23:10] It's really cool. And. Of all the people who follow in DME that they've, that they have followed the Instagram account. You'll get, I'm going to choose three people who get one book out of the catalog and you can choose your book. When I let you know you've won. And in one person I'm going to choose is going to get all six plus the PDF of the new one. [00:23:32] When it comes out in. Hopefully around the holiday season in December. Okay. That was a long and involved way of saying, I didn't quite think this through as well as I could have. Huh. All right. Cool. So here we are. We are at the end of the 400th episode last week was Mike cam. Who's a personal branding expert. [00:23:53] He joined me on the show and next week is Chris Niemeyer who. He's an interesting [00:24:00] man who is taking, he's decided that his goal in his life is to spend more time with his family. So he's developed some strategies and ideas on how to make income so that he has time to spend time with his family. That is his goal. [00:24:15] And one of the things that's really cool is that that applies equally. Well, if you want to be an activist, if you want to be an artist, if you want to do all of these things, however you want to do it, the ideas that he talks about. We'll work. If you want to spend time with your family, if you want to make great art, if you want to be an activist with the SPCA or the sea shepherd conservation society or wherever it is, you want to put your energies. [00:24:40] If what you want to do is make money in one way and do work of your heart in another, or maybe you just love making money. I don't know. Chris will be there to talk you through. How to do it. It's a really cool episode. It made me think in some really interesting ways. And August has incredible guests as well. [00:25:00] [00:25:00] Evan stern is going to be joining me. Meredith granddad is going to be joining me. Angela angle is going to be joining me, star Hayward. It's going to be amazing and I'm going to be doing just so you know, every month, one episode a month is going to be a solo show. It's going to be me talking to you about how to be. [00:25:17] Innovator about how to be a creative on a mission so that you can do the things that you want to do in the, in a different and amazing and exciting and inspiring. All righty. I hope you've enjoyed this episode and all of the things that I've learned after 400 episodes of the innovative mindset podcast. [00:25:37] I am Izolda Trakhtenberg. If you're liking the show, please leave a review. I'd love to hear from you until next time I send you all of my love and I remind you to listen, learn, laugh, and love a whole lot. And as often as possible, be a creative on a mission. [00:26:01] [00:26:00] Thanks so much for joining me today. I really appreciate you being here. Please subscribe to the podcast if you're new and if you like what you're hearing, please review it and rate it and let other people. And if you'd like to be a sponsor of the show, I'd love to meet you on patrion.com/innovative mindset. [00:26:18] I also have lots of exclusive goodies to share just with the show supporters there today's episode was produced by Izolda Trakhtenberg in his copyright 2021 as always, please remember. For educational and entertainment purposes, only past performance does not guarantee future results. Although we can always hope until next time, keep living in your innovative mindset.    

John Kao, Dubbed Mr. Creativity by Forbes on Creative Thinking, Innovation, and Their Crucial Role in Our New Future The Economist tagged John with the nicknames “Mr. Creativity” and “A Serial Innovator.” He is a thought leader, practitioner, and activist, who has played a leading role in the fields of innovation and business creativity for over 30 years. His knowledge is eclectic and blends the perspectives of former Harvard Business School professor, serial entrepreneur, musician, master facilitator, former CEO, Harvard-trained psychiatrist, best-selling author, and Tony-nominated producer of film and stage. Yamaha Music Corporation named him their first “innovation artist.” He is a trusted advisor to leaders of companies, startups, and nations that are on the hot seat to deliver meaningful innovation strategies and action agendas.  Connect with John https://www.johnkao.com/johnkaolive https://www.instagram.com/johnkaojamming/ https://twitter.com/johnkao https://www.linkedin.com/in/johnkao/ The Episode's full transcript John-Kao-on The Innovative Mindset Podcast [00:00:00] John Kao: [00:00:00] The need for innovation and the need to practice innovation never go away. It's kind of the long March. If you will. [00:00:13] Izolda Trakhtenberg: [00:00:13] Hi and welcome to the innovative mindset podcast. I'm your host. Izolda Trakhtenberg on the show. You get my conversations with peak performing thought leaders, creatives, and entrepreneurs. We explore how you can innovate through creativity, compassion, and collaboration. I believe that innovation combined with compassion and creative thinking can save the world and I aim to bring you ways. [00:00:35] You can do it too. If you're enjoying the show, I'd be super grateful. If you could support it by buying me a cup of coffee, you can buy me a cup@buymeacoffee.com slash Izolda tea. And now let's get on with the show. [00:00:57] Hey there and welcome to the innovative mindset [00:01:00] podcast. My name is Izolda Trakhtenberg. I'm so happy that you're here and I am ridiculously happy and honored to have today's guest on the show. The man's name is John Kao, and you've got to hear this, the economist tag, John with the nicknames, Mr. [00:01:15] Creativity, and a serial innovator. So you know how close this is to my heart. He is a thought leader, practitioner and activist who has played a leading role in the fields of innovation and business creativity. For over 30 years, his knowledge is eclectic and blends the perspectives of former Harvard business school professors, serial entrepreneur, musician, master facilitator, former CEO, Harvard trained psychiatrist, bestselling author, and Tony nominated producer of film and stage. [00:01:45] Wow, Yamaha music corporation named him their first innovation artist. He's a trusted advisor to leaders of companies, startups, and nations that are on the hot seat to deliver meaningful innovation strategies and action agendas. [00:02:00] Wow, John, thank you so much for being on the show. I'm so honored and thrilled and I'm tripping over my words, but I just want to say thank you for being here and welcome. [00:02:09] John Kao: [00:02:09] Well, the honors online. I'm happy to be here. [00:02:12] Izolda Trakhtenberg: [00:02:12] Oh, this is so there are so many things about what you do and have done that every time I read more or learn more, I, I giggle like I'm, I ha I'm a school girl with a crush. I'm going to say that right now, because so much of the work that you're doing is, is it's crucial as we move forward. [00:02:32] And especially this last year has been so much disruption. And you say, you talk about leading in a time of disruption and that you are looking for new and innovative ways to do that. And I would love it. If you would talk about that a minute, just as we get started, what, what does that mean to you? That we are now in this eight time of disruption and what makes this disruption different than the disruptions we've had in the past? [00:03:00] [00:03:00] John Kao: [00:03:00] Well, I'm glad you asked that because it's a great way to frame our conversation. And I think we need to be a bit critical not in a negative critical sense, but in a thoughtful sense about the word disruption, because it's kind of a word that carries some assumptions that once disruption has passed, things will return to a steady state or to a normal. [00:03:20] I actually did a article recently in my forbes.com column where I compared the word disruption to the word, this continuity. And I actually think discontinuity is almost a better way of describing our situation, which is to say we're like sailors that have set forth like Magellan in the great age of sail with maps that were incomplete because in the middle of the ocean the often the legend would be, you know, beyond here, like lie monsters. [00:03:47] And Magellan Vasco, da Gama and others set forth on faith that they would find India or they would find spices. And we are, I think, in an era of discontinuity in the sense that our. Existing [00:04:00] maps no longer suffice for helping us to navigate forward. And, and we're not in a way able to fall back on this idea that things will get back to normal or that a disruption will subside like a storm at sea that gradually gives way to calm waters. [00:04:16] You know, if we think about what we as global civil society are faced with in terms of issues of climate war and peace social inequity et cetera, et cetera, these are mammoth wicked complex problems that can only be resolved by innovation. And that leads to the second point you mentioned in the opening, which is the need for a fresh viewpoint on. [00:04:42] Innovation, as I like to say, we need to innovate innovation. Because innovation has been out there for a long time. It's like, Haley's comment. It comes and goes Praxis and wanes in terms of popularity and being in Vogue with management pundits and with business leaders. [00:05:00] But and, and the importance of innovation continues to be recognized in the C-suite in the you know, at the high levels of companies, CEOs recently polled said that innovation was one of their top priorities, but I would wager that a large percentage of them Can't even define the word meaningfully, let alone point to the practical expression. [00:05:22] You know, the innovation as a discipline, as opposed to innovation as a mood or culture building effort, or as my friend, Rita McGrath likes to call it innovation theater, we're going to be very innovative and we're going to let our hair down and come up with wacky ideas and we'll do that for, you know, the duration of a corporate retreat. [00:05:44] And then we'll go back to business as usual. So I think innovation Marvin Minsky who was one of the fathers of artificial intelligence once said that there were certain words that were like suitcases because you really needed to unpack them to get the full meaning. And innovation is [00:06:00] definitely one of those words. [00:06:01] And because it's so overused in a way we have this phenomenon, I see a lot of innovation, fatigue, or innovation, cynicism, or innovation complacency where people say, oh yeah, you know, we've done innovation. In fact, one person who is a Washington government official once amazingly told me that in his department they had tried innovation and it didn't work. [00:06:25] So now they were doing other things. Oh no, not to, not to turn government into any kind of a cliche, but I, I, what I find often is that there's innovation, cynicism. It's kind of like we did it, you know, it kind of worked but. It was, it was time limited, you know, there was a beginning, middle and end to it. [00:06:43] And in fact, innovation, the need for innovation and the need to practice innovation never go away. It's, it's kind of a, the long March, if you will. So we're in an, a era of discontinuity. We need to, re-imagine what the maps look like. And [00:07:00] innovation is more important than ever, but we need to have a fresh point of view about how to do it, and not just at the level of companies, but at the level of society. [00:07:10] And also bringing it down to the, you know, the trees versus the forest for each one of us as individuals in our lives and in our work, [00:07:21] Izolda Trakhtenberg: [00:07:21] I'm taking all of that in for a second. Wow. Okay. So. I first of all. Yes, absolutely. I agree. You're going to hear me say that a lot during this next few minutes, but, but yes, absolutely. [00:07:36] The need for reinventing how we innovate and what it actually means to each of us on the individual corporate and even global scale is great. Absolutely. I understand that. And yet, how do we, I mean, I named this podcast, the innovative mindset, how do we as individuals and then companies and organizations and nations [00:08:00] and, and, and the world, how do we get comfortable with innovation? [00:08:03] And if there's no sense of comfort, you mentioned something that was, that you said innovation as a discipline. What are the steps do you think of becoming disciplined as an innovator? What does that mean? And how do you practice it? [00:08:19] John Kao: [00:08:19] Well, in order to answer that question, we have to agree on a definition of innovation. [00:08:25]You know, I, I get into conversations about it often and I always have to start the conversation by saying, what do you mean? What do you mean by the word innovation? Because if we don't have alignment around the definition we really cannot have a conversation. So the dictionary defines innovation as if I amalgamate all the dictionary definitions, it it goes something like this. [00:08:48] Innovation is creativity applied to some purpose to realize value. So that's important to keep in mind because you know, creativity is the [00:09:00] human ability to generate new ideas, new insights and. It's something that all humans have, you know, it's the way our brains work. We free associate. We daydream, we dream at night. [00:09:11]We are able to come up with new things, but it doesn't mean that those new things are valuable. Just like playing random notes on the piano is very creative, but it doesn't lead to a marketable CD, you know, or composition. So creativity applied to some purpose. It has to be about something. [00:09:28] You know, this is a problem I run into all the time in companies where they say, well, you know, our, the goal of our creative efforts is to grow our profits by 5% a year, or it's to accomplish some tactical goal. When in fact innovation always has to be the answer to a a meaningful question because otherwise why bother, you know, it's why get out of bed earlier in the morning to serve that? [00:09:51]Cause, and then finally it has to be about creating something of value. And I would argue of enduring a value. It has to [00:10:00] change the existing order of things. They, the, the simple example is Edison who, when he created the first light bulb was an inventor, but he really wasn't an innovator until light bulbs became pervasive and elect, you know, our society became electrified. [00:10:17] So, you know, this whole notion that innovation is a discipline. You know, if you just take that dictionary definition, you have to be good at ideation, whether it's understanding your individual creativity or understanding how ideas emerge in human interaction collaboration, and then how it emerges in organizations in terms of culture and rewards and talent policies and leadership attention. [00:10:45] And then how it emerges in societies where. Societal goals and purpose and identity and leadership translate either into a environment that encourages creative expression or, or stifles it. [00:11:00] Right. So then we turn our attention to another definition. So I've spent a lot of time trying to think about how to make innovation more tangible for practitioners. [00:11:11] And you know, to me, innovation is a set of capabilities, capabilities, being things that require practice to acquire, like playing the piano, a set of capabilities that enables the continuous realization of a desired future. So, what that means is that you have to have some sense of almost moral purpose. [00:11:35] I don't mean moral enough, a religious sense, but moral in the sense of of what is good, what is virtuous? What is true. And it has to be something that you just don't do episodically, but is part of what you do all the time. And that in order to fully realize innovation, you have to have a vision of the future that you want. [00:11:55] You know, we, we have a vision of the future of our planet as [00:12:00] being in climate equilibrium and at peace. Well, you know, great. So how do we get there? And then the kippah capabilities break down into literally scores is of specific proficiencies that, you know, we, we, if we had 10 hours, we wouldn't be through that. [00:12:15]But ultimately have to do with how you. Linked the right kind of human talents to the right kind of resources, to the right kind of ideas blended with the right kind of processes to enable innovation, the flywheel of innovation to begin to turn. And this is, you know, my thing is really about how you do innovation. [00:12:34] You know, there are plenty of people who can tell you what it is and why it's important, but there are relatively few people out there who are focused on the how, and that's, that's part of my mission statement. [00:12:48] Izolda Trakhtenberg: [00:12:48] Again, I have to take a couple of seconds and take all of that in it's. It's fascinating to me how this notion of the different areas that [00:13:00] we have to combine the capabilities, the resources, the opportunity for, for innovation. The, the thing that, I'm the thing that I'm struck by though, is something that you said as far as your definition and the, how, I guess the thing that, that makes me go, Hmm. [00:13:18] I wonder is about creativity. That part of it is so you and I are both creative people and we're both musicians, which I think is fabulous. And one of the things that I do with the clients that I work with when I do speaking engagements, all of that is we talk a lot about thinking creatively, giving yourself permission to do that, to think creatively, because many people are afraid or think that they can't. [00:13:42] So if I were going to ask you the following, I'm wondering what your answer will be. You might just go, oh, come on is older. But maybe, maybe it won't be, it won't be a silly question to you, but how can we learn from that notion of innovation to think creatively and how can [00:14:00] we think creatively to move forward? [00:14:04] John Kao: [00:14:04] Well, creativity, as I said earlier, is an attribute of the way humans think and experience their environment. So everybody is creative in the literal sense of being creative, but where I think people get a little confused is equating creativity with talent, you know, so, so Mozart was creative, but he was also a musical genius. [00:14:26]And all of us, you know, in a sense can learn how to find middle C on a piano or learn to listen to our inner monologue in terms of coming up with new things. But creative is not necessarily to be talented or gifted in that, in that sense. So having said that anybody can learn how to be more attentive to their creative output. [00:14:49] They can be more attentive to. Understanding the conditions under which creativity flows for them and, and how to increase the odds of [00:15:00] generating creative ideas Twyla Tharp the choreographer wrote a great book called the creative habit where you know, she gets into very practical tips about, you know, how to record your ideas. [00:15:12]One thing that I, I adopted from her book cause I, I found it highly amusing and ultimately very, very useful was every time she has an idea for a new project, the first thing she does is she she purchases a box and labels it with the name of the project and it might be an empty box for a long time, but it becomes a way of making the idea or the impulse tangible often when I start a project I'll, I'll have a loose-leaf binder. [00:15:38] With nothing in it. I'll put a very nice cover illustration on it and label it with the project name. It's the same idea. And and then ultimately fill it in. But at the beginning it's creating a they're there for the idea to land and to be able to live. So there are there are mountains of of books and a lot of [00:16:00] knowledge about how to enhance ideation. [00:16:02] I, you know, I, I even in my own small way contributed to that. I wrote a book called jamming, which was really what can leaders learn from jazz musicians because jazz musicians are paid to generate new musical ideas. That sound good. As a capability, you know, they don't wish to be creative or, you know, prayer, rubber chicken bones together. [00:16:24] They sit down at the piano and play new notes. That sound great. And it's again, and it's not because they got inspired or, you know, they, they participated in innovation theater it's because they spent decades practicing and studying and learning and immersing themselves in a discipline. So that at the moment of inspiration they could generate something new. [00:16:45] It's [00:16:45] Izolda Trakhtenberg: [00:16:45] interesting that you said that it's. It's having the skill to back up the talent. It feels like to me, talent feels in Nate, it's something that you are perhaps born with and then need to build on or build the [00:17:00] skills, but skills you can learn, you can teach yourself the piano or you can learn from, from an instructor. [00:17:06] And, and yet there's a lot of failure in music. I mean, I grew up playing the violin for example. And boy, did I fail a lot because if you're not just right, what was that [00:17:18] John Kao: [00:17:18] takes a while to sound good when you're learning how to play the violin? [00:17:21] Izolda Trakhtenberg: [00:17:21] Absolutely. It takes a long while. Yeah. Yeah. And yet there, so just a little bit of a background on me, so, so that you can understand the question about to ask better. [00:17:32]I went to high school with the likes of Andrew LOPA and Jeffrey seller, and you're, you've, you've done work in, in, on Broadway. So you I'm sure you know who they are. And you could tell that they were different. Even in high school, even when we were doing musical theater together, Jeffrey was always going to be a producer of some sort that was his great passion. [00:17:51] And then, you know, because of his efforts, we have you know, and of course Lin Manuel Miranda, but we have the likes of Hamilton. We have the likes of rent. [00:18:00] Andrew was always different. Also, there was something about both of them that their talent, you could feel it was innate. And yet they, they both went on and just practiced and practiced and practiced. [00:18:11] And so I wonder for those people who are not perhaps innately talented, what are your thoughts about building those skills? What are your thoughts about saying, okay, this is a muscle that I can exercise and I can improve. As far as being creative, as far as being an innovator. Can you do it just like Malcolm Gladwell says with 10,000 hours or are you sort of out of luck if you don't have that innate talent to begin with? [00:18:39] John Kao: [00:18:39] Well, I think I, my belief is that we all have the innate talent to develop new ideas that could be meaningful. But as you said, and I was going to use the word muscle, there, there is a need to practice. And I think that innovation in companies especially is, is this kind of mental gymnastic that [00:19:00] says, well, you know, you read this book or hear this speech or learn this set of rules. [00:19:05] And then you'll, you'll be more innovative when I think. That's that's like, you know, that's like learning how to play jazz by having somebody show you PowerPoint slides of using you on how to play the diminished scale with the proper fingering. But until you actually sit down at the piano and practice, you're nowhere and practice is really the key to gaining proficiency and gaining skillfulness, so to speak. [00:19:33] So, so the question that I often ask when I'm working with people, whether they're in government or in business is what is your practice model for innovation? What are the things that you. Feel are most important that contribute to being an innovative organization that you practice on a routine basis. [00:19:52] So as to, you know, hone that proficiency and usually the answer is you know, we don't really, it's a hard [00:20:00] question to answer. We don't have to really have an answer to that. So training is important. The ability to establish objective processes that can be repeated. And you know, it's like if you facilitate a design thinking session, once you'll be okay at it, if you do it 50 times, you'll feel really, really capable. [00:20:19] Is the organization able to support that level of practice because, and, and does it have an answer as to why practicing that particular skill is important and how it relates to an overall innovation story for the organization? So it's, you know, once you pull on the thread of innovation, you know, you find that it links to quite a few other considerations, which makes it a complicated affair to manage. [00:20:48] Izolda Trakhtenberg: [00:20:48] And yet companies who want to, and people who want to and governments that want to become more innovative. And certainly we're seeing [00:21:00] this with the new administration coming in and all of these different things. As far as the climate different initiatives, how, how do we, as, as innovative thinkers, as innovative people or organizations, what's the messaging behind that? [00:21:17] How do we get other people on board or other organizations or other governments or other nations on board with the innovations for something like climate, for example, we're one country, won't one country doing something won't necessarily make. The entire planet healthy again, but a lot of countries working together will definitely make an impact. [00:21:39] What would your thoughts be on that? How do we get people and organizations and governments bought in to this new way of thinking? [00:21:47] John Kao: [00:21:47] Well, the first point is that issues like climate, the wicked problems that face the world are not American problems or Chinese problems or Indian problems, they're human or global problems. [00:21:58] And so they have to be looked at as a [00:22:00] global systems kind of a challenge. Cause you know, America could become net zero carbon, but if the rest of the world isn't, you know, we have to breathe there that belongs to everybody. So I think a lot of the challenge for making the shift to an innovation. [00:22:19]Oriented posture, whether it's in a company that's going through a transformation effort or whether it's galvanizing the world around an agenda like climate is, is creating a sense of urgency. Change doesn't happen in less. There is a reason to change. You know, people are busy enough with their day to day. [00:22:37] And the idea that you get out of bed earlier in the morning to address a challenge, won't really resonate and less. There's a sense that there are real consequences and th th the problem with something like climate change and the environment as. An example is that, you know, people may intellectually understand that it's a problem, but it doesn't show up in your day to day life. [00:22:58] You know, it's not like I, it gets darker [00:23:00] or you know, you get a bill for your electricity. That's twice as big. And, you know, there's a disconnect in terms of what you, as an individual would do to contribute to the environment. So, you know, you could recycle and, you know, you could try to be conservative about using your water and things like that, but there's no connection between that personal narrative and the collective narrative. [00:23:23] So instilling a sense of urgency, number one, and then creating a connection between individual action and the collective wellbeing. So, you know, There are attempts. And I think there's going to be a lot more of this coming down the line that almost creates personal dashboards where your activities around consumption and so forth and so on. [00:23:44]You know, your, your carbon footprint, et cetera, are reflected in recommendations about shifting your behavior. The, the, the, at the national or supernational level, the question is creating buy-in, you know, like if there were some massive disruption [00:24:00] in the global ecosystem that nobody could ignore, then action would be taken just like, you know, the Penn global pandemic has been for all of its unfortunate consequences are real accelerant of national governments taking a global point of view. [00:24:16] And I'm sure there's going to be a lot of call in the aftermath or even currently for new mechanisms for. Mitigating, if not preventing the next pandemic and figuring out mechanisms of international cooperation that go beyond the really unseemly kind of, you know people elbowing each other out of the way and finding that they weren't prepared. [00:24:37] And you know, all of the kinds of shifting things that happened around vaccine allocation globally and so on. So I think it's about it's about leadership and it's about the narrative and it's about creating a sense of of urgency. And once people understand what is needed, then they can fall in. [00:24:55] I mean, if there's no alignment around what the problem is and how to address it, then of course nothing's [00:25:00] going to happen. [00:25:01] Izolda Trakhtenberg: [00:25:01] Oh, you're singing my song. Yeah, absolutely. And it's interesting. And. It's always been fascinating to me as I worked in earth system science at NASA for many years. And this notion of the difference between weather and climate was very it was profound for people because weather is whether or not it's going to rain tomorrow and climate is years and decades. [00:25:23] And so w the, the issue that we ran into was that people had there's a little bit of a problem. Societaly globally thinking. Long-term that you have to think that, oh, 50 years from now, 40 years from now, the climate will change 20 years from now. The climate will change. And that is important to me now. [00:25:41] So getting people to address it with that sense of urgency, I agree with you. It's really important that the, the thing that I think a lot of people, certainly a lot of my colleagues at NASA struggle with is how, how to, how to get that sense of urgency in front of people. If, if some people are still, [00:26:00] you know, trumpeting that it doesn't exist, that there is no such thing as human, human caused or human accelerated climate change. [00:26:07] So do you have thoughts on that? What are your thoughts on. Changing the thinking of people who either deny something like this or, or, or, or refuse to think that it could be important. Now when the consequences might not be felt for decades. [00:26:27] John Kao: [00:26:27] Well, so this is storytelling. I mean, one of the reasons why I delved into the cultures of Hollywood and Broadway is because I was fascinated by people who made a living, telling stories and selling them to hundreds of millions of people. [00:26:40] So it's one thing, if you publish a white paper or give a speech, it's another thing. If you create a a movie so one of the reasons why an inconvenient truth for its time was such an influential. A piece of media was because it told the story in visual terms and it made [00:27:00] the issues of climate really quite difficult to ignore. [00:27:03] I mean, you have to be in denial to watch the movie and not come out of it, feeling like there was a real a real problem and often, you know, a sense of urgency isn't felt it has to be created. I did some work for a guy named Jaan Timur when he had just taken over Phillips the big Dutch technology conglomerate. [00:27:22] And he in his first management meeting put one item on the agenda for discussion, which was a handout and the handout was a newspaper front page. And the headline story in the upper right-hand corner was Phillips goes bankrupt. And it was a well written story with a lot of analysis set in the future about how this great company, you know, sort of a general electric level company had gone bankrupt. [00:27:49] And that was the only thing that he discussed with his senior people that day. And so in order to take the long view we have to take the idea of [00:28:00] wellbeing, planetary wellbeing down from the level of abstraction, to the level of personal advocacy. You know, we have to be thinking about how it relates to the world that our children are going to be in. [00:28:10]It has to do with our sense of, you know, generative responsibility, as you know, the, the generation that right now is in the driver's seat to assure the, you know, the future viability of the planet, which right now is in some doubt, I mean, it's not horrible yet, but it's bad and getting worse by the day. [00:28:27] So this, this is where, what I call moral intelligence or the ability to craft bridges between innovation and purpose become really, really important. And to create that sense of moral activation. And again, not in the religious sense, but in the values based sense of virtue to to, to frame the right kinds of of activity. [00:28:50] And, you know, a sense of urgency comes from understanding the problem, you know, and I have this framework called the second, this intelligence is that I've been sharing with people, which is a refresh view of how innovation [00:29:00] needs and leadership. Need to work. And one of the key intelligences is context intelligence, or the ability to deeply understand the truth of what's going on in your environment and not to be constrained by denial or by your biases or by your inability to do good research or your ability to go outside of your institution or your frame of reference. [00:29:22] And it's only when you have an accurate point of view, uncontaminated by prejudice or bias that you can then say, oh, we really are in serious trouble. And now we have to really think about the scale at which we operate as innovators, both innovators as individual humans, but also innovators as the institutions of society. [00:29:44] Izolda Trakhtenberg: [00:29:44] I love that you've mentioned the six intelligences and I love the notion of sort of objective observation instead of, instead of letting your biases. Color what, what you think or what you do. You'll [00:30:00] try to be objective as much as possible. I wonder if you wouldn't mind talking. Cause I, I was, that was actually literally the next question I was going to ask was about the six intelligences. [00:30:10] What prompted you to develop them? And if you don't mind sharing, what are they [00:30:16] John Kao: [00:30:16] sure. So, you know, I've been exposed to lots of different leadership frameworks over the years, and I felt during the pandemic that at least for me, it would be important to take a fresh look at what you really needed to be good at in a time of of this continuity and, you know, turbulence that we've experienced. [00:30:33]And that a lot of the old playbooks around leadership weren't really that valuable in this, in this situation. So I took a leave from the. Notion of multiple intelligences, which is actually an education concept developed by Howard Gardner. Who's a former colleague at he's at the school of education at Harvard. [00:30:52] And you know, he said, well, there's the kind of analytical intelligence that you have when you take sat [00:31:00] tests or math tests, but really there are other intelligences, like kinesthetic intelligence, if you're a great dancer or a auditory intelligence, if you're a great musician or spatial intelligence, if you're a great architect and that we don't test for these are really. [00:31:15]Pay attention to them or educate for them in the same way we do for that more narrow kind of rational analytical intelligence. And I thought, oh, well, I have always believed that. So let me think about whether I can come up with a framework of archetypes of intelligence that are relevant for today. [00:31:33] So the, so there are six and the first is context intelligence and, you know, it's, it's, it's what so bill Bradley was a very famous basketball player in his day. And uh, you know, he was described as always having a sense of where he was, you know, a situational awareness and you know, people like fighter pilots know that they have to be able to not only have 360 degree perspective, but be able to translate that [00:32:00] immediately into A a, a decision and an action taking right. [00:32:04] In order to prevail in fighter pilot combat and things of this kind. So, so there's a whole bunch of knowledge and recommendations around how to create context intelligence, both for individuals and for organizations, moral intelligence, which we've already spoken about is the second, which is the kind of compass of values that basically shape the, the purposeful intention of an organization or of an individual for that matter. [00:32:29] And, you know, what are the values that undergird your your activities? Then you have human intelligence, which is basically cultivating the sensitivity to others that enables collaboration that enables the, the ability to read the language of people. So that. Culture building organizational transformation, narrative development, resonate with humans because so often management is this human free exercise of applying analytical power to, you know, your marketing strategy or your finance [00:33:00] strategy. [00:33:00] But people have a vote and increasingly in this kind of, and post pandemic distributed, you know gig economy world sensitivity and to, especially to talent, you know, and to creative process is really important. And then generative intelligence is basically how you generate ideas and realize value from them which is kind of a repackaging of innovation but and applies to individuals organizations, and even to societies as a whole, as a whole, then we have technological intelligence because. [00:33:32]I argued that many people in positions of leadership don't have a finger feeling for how the development of technology is accelerating and how technologies are beginning to. Blend and, you know, fit together in different ways. You know, the whole merging of the biological and the digital is both confusing and filled with opportunities. [00:33:55] And also how technology relates to your organization [00:34:00] and to the team that every organization is going to be influenced by artificial intelligence and digital technology, digital transformation and transformation for innovation are increasingly converging as topics of concern. And then finally transformation intelligence, again, borrows from some of what we've already discussed, which is, you know, what's your theory of change and how do you affect that transformation? [00:34:26] So whether it's transformation at an individual level or transformation at an enterprise level, you know, what are the levers for accomplishing that? What are the metrics? How do you know that you've been successful? What's the role of narrative, a culture shift, leadership behavior, et cetera. So the feedback that I've gotten and I've turned this into various learning regimes, there's an online course. [00:34:49] That's going up shortly that I hope will be available to lots and lots of people. The feedback I've gotten is wow. You know, here we are in this era of discontinuity, all of [00:35:00] these matter, these six intelligences they resonate, how do we get more? How do we learn about these? And, you know, I feel like you need all of them at least to a certain extent, cause it's like a wheel, you know, the wheel is missing a segment and it's flat on that segment, the wheels, not going to turn very effectively. [00:35:19]And it's also a great way of identifying gaps. Both in yourself and also in your organization, because if you have an organization that's not proficient at some of these things it's just, I would argue not going to be as successful in the current environment, [00:35:36] Izolda Trakhtenberg: [00:35:36] what a wonderful breakdown. And, and I'm so glad that you have a class that you'll be offering. I hope that you'll let me put that in the show notes so that, so that people can, can find it and perhaps take it. I'm interested in. You mentioned something while you were talking about them, about how often these various intelligences relate to each [00:36:00] other, like you said, well, we talked about that when we talked, you know, this is a callback to innovation, this is a callback to this. [00:36:06] It seems to me that they it's almost like firing synapses in the brain, that they are going to need to use the, all the different intelligences in order to, to, as you said, prevail. And that brings me right back around to music. I feel like when you're playing a musical instrument, in many ways, you need to access all of those intelligences as well in order to be able to Excel at your chosen instrument. [00:36:32] If it's your voice, your piano, your violin, whatever, what are your thoughts about that relationship? I know that you've used music in the past and probably still do to, to help others innovate and to help yourself innovate. How do you relate music to these intelligences and to innovation as a whole. [00:36:50] John Kao: [00:36:50] Well, it's really a great question. [00:36:52] And I, I think this is probably an opportunity for me to step out and reflect for a moment on exactly that [00:37:00] question. Cause I, I wouldn't say that I've thought about it in exactly that way before, so well, let's see. I mean, I'll relate this, especially to to jazz, right? So in jazz the performer needs to have a multidimensional awareness of what's going on and it's not thinking it's really it's sensory awareness, it's emotional Intel emotional awareness. [00:37:23] It's it's awareness of the traditions it's awareness of the sweet spot between what's familiar and what is new it's awareness of one's inner emotional state awareness of the performance environment. So there's a number of dimensions of context, intelligence that are required. Then the second moral intelligence well, you know, for, for me and for, I think anyone who. [00:37:47] You know, it, it takes it seriously. Sitting down at the piano is it's a commitment to purpose and a commitment to authenticity. And, you know, we fall short constantly, or I feel like I fall short constantly, [00:38:00] but the, what matters is picking yourself up and, you know, pursuing the path of virtue to try to create the most beauty and the most authentic way possible. [00:38:09] So it's purposeful and it's about creating that experience for other other people and then human intelligence. I mean, I, I have found that the most interesting kind of challenges for me have been on the self knowledge and mastery of self side, because you know how willing you are to take risks and how willing you are to be on stage and your anxiety to the extent you have it about performance you know, Kenny Werner, who's a music, music, educator, and jazz performer has this great. [00:38:40] A book called effortless mastery, which is all about really overcoming the inner voice of doubt and judgment, which is so important in improvisation. And you know, jazz is really a way of learning about yourself. I mean, not that it's about Naval gazing or narcissism, but that to be a good jazz player, you have to be in tune with yourself as well as the music. [00:39:00] [00:38:59] And then, you know, jazz is inherently about innovation because it's about creating new, new notes that have to sound good and create value. D the technological intelligence, I would say relates in a very literal way to, you know, I, I'm fortunate to have a really good piano and every day I look at it and Marvel at how. [00:39:20] Humans were able to create something so beautiful and also so functional. So mastering the instrument, but now, you know, we have all of this new technology for music. We have technologies that allow people to jam together at a distance over the internet. We have digital keyboards that include lots of learning, learning software and learning assets. [00:39:42] We have digital keyboards that can do everything, but stand on their head. There was a lot to know there. And then finally, transformational intelligence. So, you know, this relates partly to the issue of practice. You know, it's partly a division of, you know, what kind of musician are you [00:40:00] heading in the direction of who do you want to be? [00:40:01]But then also what's the practice model or the steps in the journey that will take you there. What's your theory of change? And, you know, I know for me that you know, my studies of jazz have occurred at two. Times in my life. One of which was when I was a teenager followed by a long hiatus and now I've picked it up again at, with really serious intent. [00:40:22] And so the issues of how my playing is evolving are very much on my mind. So transformation intelligence is important there as well. So there it works, right? [00:40:33] Izolda Trakhtenberg: [00:40:33] I, yeah, I had a feeling it would, because I've thought about this a lot on when, you know, they're the relationships, there are so striking and this notion of transformation, it's not specifically in strictly to the intelligences, but I feel like especially jazz, cause I'm a jazz musician as well. [00:40:50] Jazz singer. You, you have an opportunity to when you're special, when you're playing with other people too, to be in the pocket to really [00:41:00] make something greater than the sum of its parts. When you are all listening to one another and collaborating, and then your audience gets enriched by that collaboration by that jazz collaboration, or even if it's not jazz for me, traditional music in many ways is similar because there's a lot of improv and a lot of feeling out what the other musicians are doing so that you can again, make something greater than the sum of its parts. [00:41:25] So what role do you think the relationship with an audience has in the six intelligences and also within jazz? [00:41:37] John Kao: [00:41:37] Can you rephrase the question again? Yeah. [00:41:40] Izolda Trakhtenberg: [00:41:40] I talked so long that you're going, I don't know what's going on anymore. Well, I, the thing that, I'm the thing that I'm asking really is. When you, when you are innovating you're, as you said, it's with a purpose. [00:41:54] So it's never, well, it's almost been never just for yourself. It's for, for perhaps a greater good or for [00:42:00] bigger group. And the same can be said for when you're playing music, unless you're sitting at home in your bedroom and playing your piano, your guitar, and you never play out there. There is this notion of sharing, sharing the innovation, jazz musicians, who, who will get up in the smallest room and, and play that night, for example. [00:42:19] So, so how do we relate that? How do we, how do we do that? And what is the relationship there between the innovator, whether it's a musician or somebody in technology or a leader and the audience whose lives and minds and thoughts and hearts that they are, are trying to affect? [00:42:40] John Kao: [00:42:40] Well, What I'm taking from your question is the need to create a bridge between the person who's, let's say emitting the the new innovative experience or idea or musical expression or whatever. [00:42:55]And, and the audience. And, you know, it's like a sweet spot in, in [00:43:00] jazz. You know, if, if you are if you're. If you're what you're presenting is to cut and dried or elemental, it's not going to land, but if it's to expeditionary or adventurous, it won't land either. And that sweet spot, which you gauge by audience feedback, nonverbal cues the, the vibe in the room and so forth and so on is a moving target. [00:43:24] And sometimes it evolves in the course of a single interaction with an audience. I mean, being a public speaker as I am from time to time, you know, that reading the audience continuously is one of the key skills of delivering a great presentation over, over, you know, whatever, a 30 to 60 minute timeframe. [00:43:42] So having also then. The, the inner integrity of what's being offered, not just as a, you know an exercise in, in corporate entertainment. I mean, so, so much of what is going on out there in terms of keynote speaking is about, you know, can you make the audience laugh and [00:44:00] feel as titillated as possible? [00:44:02] And like they got a free admission to Ted as opposed to really thinking about the inner authenticity of the of what's being communicated and how it's going to land and how it's going to contribute in their own journey of transformation. So, you know, I think these, these elements that we've been talking about provide a really handy framework to be able to evaluate. [00:44:24]Your work as an innovator, what you're putting out there, how it lands with an audience, et cetera. [00:44:31] Izolda Trakhtenberg: [00:44:31] And, and yet it's interesting what you just said. It's a, it's a constant, almost on a micro level. It's a constant reinvention of the relationship with your audience. And on a macro level, you can iterate based on the feedback you got and, and how things went each time that you're, you're up in front of an audience. [00:44:50] And, and that brings me to something that I'm, that I would love it. If you would talk about just a little bit, you, you talked some about [00:45:00] intersections and where, where those connections are made, and I know that you, you have a live stream show called intersections, and I would love it. If you would talk a little bit about the show and what your process is, and also what your goal is for keeping this this live stream show going. [00:45:16] Sure. [00:45:17] John Kao: [00:45:17] Well, intersections is a livestream show that happens every Thursday, 10 30 Pacific. I do it with a partner named Brian Solis. Who's among other things, the global evangelist for innovation at Salesforce. So we have between us a pretty enormous network of people who are on the edges of their fields. [00:45:37] And intersections is basically where culture technology and innovation come together with conversations every week with a couple of pioneers. In their field. So it could be a one of the leaders of artificial intelligence research in China, it could be we just had the, the general manager of the San Jose sharks talking about the reinvention of the sports [00:46:00] venue and sports franchise experience and the role of digital in all of that. [00:46:04]We've had musicians talking about advanced technologies that are going to change the way music learning occurs. We've had military strategists talk about cyber security and the solar winds hack we've had big deal, domain experts in innovation, like read them and the graph. So it, it varies, it partly, it relates to our own interests. [00:46:26]And, but it, it, it exhibits a principle, which is that combustion in the sense of innovation combustion tends to happen when you bring diverse perspectives together and force them to coexist in a space in this case, say conversational space because it's we we've, we've had 34 shows to date, and each one has been more exciting and more exhilarating than, than the last. [00:46:50]There's also a website called intersections, live.com where we have the full interviews archive, because they're not. Really time-bound, they're, they're [00:47:00] quite evergreen and we're going to be doing a lot of additional work on the content to make it more available to others. So, you know, it's just another way for me to stay current and have fun talking with interesting people like you. [00:47:14] Izolda Trakhtenberg: [00:47:14] I'm so grateful. You said that. Thank you so much. And I'm, I, I have listened to just a couple of the episodes, but I want to make sure that I go and listen to more. I I'm I'm so like, honestly, John, I could keep you here for the next six hours and chat with you, but I know you have a life to get to. So I, I wanted to talk just a little bit if it's okay with you about a couple more things that you and I discussed shortly before we started recording this episode, one of them was John cale.live, and the other one is, and this one is so close to my heart. [00:47:46] About your thoughts on the need, the urgent need to reinvent music education. I was very lucky. I had incredible music education in the public schools, but I know that [00:48:00] the, the emphasis on it has really died down. And I think it's, it's a floundering in many ways. I teach nothing against teachers. Teachers do as much as they can, but I think we're, we're in an age now where we really do need to revitalize it. [00:48:16] So I would love it. If you wouldn't mind chatting about both John kao.live for a second, and also this notion that you have about re-inventing music education. I would really love it because both of those fascinate me. Sure. [00:48:29] John Kao: [00:48:29] Happy to do that. So, you know, one of the things that's been going on, especially during the pandemic is not only the need, but the ability of people with some, a bit of expertise to be able to reinvent their connection to their audience using social media. [00:48:45] Using video and using all of the new tools that are coming on stream the applications that enabled people to establish a fairly sophisticated interface with their audience. So I'm not blind to that either, even though I grew up in kind of like the [00:49:00] analog world where, you know, you would teach at a good business school and people would call you up and that would be it, right? [00:49:06] I mean, now it's far more complex and also the opportunity to have an impact more broadly is enabled by the technology. So John kao.live is my recent attempt to put my, some of my learning experiences online. To enable people to subscribe to my ongoing generation of content to be able to access me one-on-one under certain circumstances for consultations. [00:49:32]And we'll see how it goes. It's just in the process of being launched. I'm really excited about it. I mean, during the pandemic, I think even though it's had its own shortcomings and limitations put, has put limitations, it's also been a great enabler of a different form of social interaction. And so I'm, I'm eager to see how that plays out with John Cale live there's music. [00:49:55] Education is concerned. I have a real, you know, I tend to organize my work work based [00:50:00] on projects or causes, right. And so I've adopted music education as a cause, because I think it's both extremely important from a societal point of view and also really in need of some radical. Re-invention first of all, just taking a half step back music is to my mind, one of the most important things that humans have. [00:50:22] And it's one of the most important things that societies have. And, you know, some societies like you know, Finland for instance, has great music education and the highest per capita percentage of trained musicians of any country in the world. You know, China is investing in music education because they believe it contributes to brain development, which is necessary to be competitive in the global economy. [00:50:45]We in America have been divesting ourselves of music education, cause it's not a high priority relative to other things. And I think that's wrong for a number of reasons. I mean, music humanizes us and develops our brains and [00:51:00] gives us cognitive skills and emotional skills, relational skills that are really, really important. [00:51:06] But. And, and, you know, we have this social institution of music, educators public school, music teachers music schools, and what's happening. What I see, I recently wrote an article for the national association of teachers of music or music educators called music education in the age of innovation because I became, I gave some talks to music, educator organizations, and did some workshops. [00:51:32] I I'm, you know, Yamaha made me their first artists and innovation and put me in front of deans of music conservatories and public school music teachers in different ways. And I became aware of the fact that, you know, not to generalize, but that there was a whole world of music. Learning that was growing up around the traditional music institutions that had nothing to do with them. [00:51:56] You know? So today, if you go to YouTube, YouTube is the new [00:52:00] music conservatory, and there are thousands of citizen teachers out there who are happy to show you how to do, you know, urban, dirty chords, or you know, how to do patterns on you know, modes of the melodic, minor, or what whatnot, or help you learn how to use your, you know, Nord, electric, piano, and that. [00:52:19] Very often the people who know the most about things that young people are most interested in are not in the academy. You know, they're in this external space, so that music education has turned inside out. And also that there's now technology that enables people to learn without having to have a music teacher in the conventional sense. [00:52:38] So I believe that, you know, it's the sixth intelligence is music. Education has to know more about what's going on. They have to reaffirm what's important about it. They have to you know, get with the whole technological intelligence piece because there's an ocean of technology out there that most music teachers are, you know, to be Frank, not aware of. [00:52:59] And [00:53:00] then they have to have a model of how they want to evolve. So they stay relevant and serve these purposes. So it's a, it's a big topic. [00:53:09] Izolda Trakhtenberg: [00:53:09] Again, you're singing my song. Yeah, it really is. And it's interesting. I'm one of those people on YouTube. I have videos up on how to learn to sing for example. And so lots of us, I think musicians once you're, once you've, I can't say mastered, I will, I will forever be learning. [00:53:26] I will never be a master, I don't think. And that's okay. I'm I'm, I'm okay. As a, as a lifetime learner of music. Hm. But yet when we are in the process yes. Of learning, you know, the NIH has done incredible studies on the fact that you use so many parts of your brain when you're learning, when you're playing a musical instrument, but when choir sing together, their heartbeats synchronize. [00:53:50] I mean, it's, it's just incredible. And yet this, this is something that, like you said, the USA, for example, is divesting itself of music education. When I [00:54:00] think it's one of the most, I agree with you, it's one of the most crucial things. So do we. What do you think is the best way to revitalize it then? Is it to go through the music educators or is it to, like you said, create a sense of urgency in the intended audience, which might not be the music educators themselves, but might instead be the school districts and the governments and the conservatories? [00:54:26] John Kao: [00:54:26] Well, I think it's both in more, I think that, you know, the the move to music learning outside of the music school system is going to continue. And there are going to be new platforms for linking people who know something to people who want to learn something in music, but, you know, you have these, this massive number of music educators out there and. [00:54:49] I think they want to do the right thing. And I think that what they need basically is a bit more insight into what's going on and what their situation is and what they can do. And, you know, [00:55:00] it's kind of like the innovator's dilemma. If they, they they're locked into an existing model and they are improving that model, but they're not thinking outside that model as much as I think is necessary. [00:55:11] So I think to put more music into our world is a multi-pronged effort. And I, I chose music educators because, you know, my experience is they're very receptive to this message and making them more aware of the reality of their situation will produce a lot of benefits. I mean, I, you know, I'm, I'm, I'm all over, what's going on in the world of the app developers and YouTube educators but that, that has a momentum of its own. [00:55:38]Whereas music, education, I think needs a lot of re-imagining. [00:55:46] Izolda Trakhtenberg: [00:55:46] Yeah, yeah. Again, I you're saying things that I have to sort of take a second and, and let it soak in and really and figure out what my, what my thoughts are on it, because, because it's so rich with with [00:56:00] value and, and I really appreciate you being so incredibly thoughtful in, in, in this conversation, I have just a couple more questions. [00:56:09] First is what are you most curious about right now? [00:56:17] John Kao: [00:56:17] Well I always have a long list, curiosity, the, you know, kind of theme of my whole life I, you know, I'm, I'm thinking a lot about cryptocurrencies and the whole non fungible token phenomenon. So I'm trying to get my mind more firmly around that because for all kinds of reasons I'm spending a lot of time thinking about the offshore wind industry and the physics of energy generation from from especially all of the huge macro projects that are going on in the ocean. [00:56:49] And there are a lot of, a lot of reasons for that. And, you know, I'm, I'm curious to know if I'm ever going to master the The the modes of melodic minor to the point where they show up. [00:57:00] [00:57:00] Izolda Trakhtenberg: [00:57:00] Yeah. I don't know. I, I just, I just go with it because I there's, no, again, you can, you can know the theory, but on some level for me anyway, it's, I've I have to feel it and then maybe it'll happen. [00:57:15] And maybe it won't. And so a lot of it for me, depends on who I'm working with and who I'm singing and playing with because we play off each other. So good luck with that. I really, I look forward to hearing your pieces. Will you ever record them, do you think, will you ever share them [00:57:30] John Kao: [00:57:30] out? Well, I, you know, I, I think I got to spend a lot more time in the woodshed, but I I've had the entertainment fantasy of doing some some live streaming at some point. [00:57:39] Fabulous. And I'm always looking for a musical collaborators. So maybe we'll find a couple of pieces and we'll use a friend of mine, just invented some software that will enable. People in Brooklyn and people in San Francisco to play in real time or almost real time. Which has never been possible before. [00:57:55] So maybe we'll be able to jam on some tunes. [00:57:59] Izolda Trakhtenberg: [00:57:59] I would love [00:58:00] that. That, that would be my honor. That would be terrific. Yeah. I'll bring my, my fiddle and I'll bring my guitar and my voice and we'll see what we can do. And you know, it is interesting. I lead a holiday Carolyn group and of course I used to be in DC and I moved to New York city and they are still in the DC area. [00:58:17] So when we, when we have to sing and there were a few live performances this year, there was no way for me to be part of that because I could not, there was no, there was no software. There was no anything that would allow us to sound appropriate if you will, musically appropriate when we were in different, different places. [00:58:37] It just, so I'm really grateful to your friend for having invented that. That's fabulous. Thank you. Thank your friend for me. And yes, let's jam. [00:58:46] John Kao: [00:58:46] Okay. Great. [00:58:47]Izolda Trakhtenberg: [00:58:47] And here's the last question, John, and again, thank you so much for being here. I really appreciate you taking the time. It's a, it's a silly question, but I find that it yields some profound answers. [00:58:57] And the question is this. If you had an [00:59:00] airplane that could sky write anything for the whole world to see, what would you say? [00:59:05]John Kao: [00:59:05] I would say two words remain optimistic. [00:59:12] Izolda Trakhtenberg: [00:59:12] I love that. I love that, especially right now. Thank you so much for sharing that. That's great. Is there anything else that you would like to say before we close out this fabulous conversation? [00:59:24] John Kao: [00:59:24] No, I think I would just like to thank you for being such a great catalyst and conversational partner and I've enjoyed it. [00:59:31] It's, you know, it's good to have the opportunity to step back a little bit and review one's thoughts about. Something that you know is almost at the level of an obsession, right? So there's a Parson, there's a tree's level of looking at it. And this got me back to the forest a bit. [00:59:47] Izolda Trakhtenberg: [00:59:47] Wonderful. Well, thank you so much for saying that. [00:59:49] I appreciate it. I had a fabulous time as well, and this has been the amazing John Kao on the innovative mindset podcast. I am your host Izolda [01:00:00] Trakhtenberg. If you've enjoyed the episode. Please. Let me know. I'd love to hear it. Go find John kao.live when it airs, go listen to intersections. Obviously, this man is incredible. [01:00:11] Knows what he's talking about and has ideas. We all need to be paying attention to until next time, this is his old, the Trakhtenberg reminding you to listen, learn, laugh, and love a whole lot. [01:00:29] so much for joining me today. I really appreciate you being here. Please subscribe to the podcast if you're new and if you like what you're hearing, please review it and rate it and let other people know. And if you'd like to be a sponsor of the show, I'd love to meet you on patrion.com/innovative mindset. [01:00:46] I also have lots of exclusive goodies to share just with the show supporters there today's episode was produced by Izolda Trakhtenberg and his copyright 2021 as always, please remember, this is for educational and entertainment purposes. [01:01:00] Only past performance does not guarantee future results, although we can always hope until next time, keep living in your innovative mindset.     NEW: Read the full transcript of the episode.

The United States has no national, coordinated innovation policy system. In fact, its overall innovation system has been deteriorating. The country’s economic future and national security will depend on rising to the challenge of addressing this problem. Rob and Jackie discuss how policymakers can be responsible stewards of innovation with John Kao, a leading thinker on innovation.Mentioned:John Kao, Jamming: The Art and Discipline of Business Creativity (Harper Business, 1997). John Kao, Innovation Nation: How America Is Losing Its Innovation Edge, Why It Matters, and What We Can Do to Get It Back (Free Press, 2007). Related:Robert D. Atkinson, “Understanding the U.S. National Innovation System, 2020” (ITIF, November 2020).

The coronavirus pandemic has jump-started America’s innovation engine as companies, institutions and entrepreneurs step up to the challenge. Scott Cohen, Fiona Murray and John Kao join Jane Clayson.

This episode features John Kao, Founder and CEO of Alignment Healthcare. Here, he discusses the inspiration behind the beginning of Alignment Health, his top priorities this year, and more.

John Kao, founder of EdgeMakers that was recently acquired by Coded Minds and who raised $16 million explains how he managed to raise his first round at the idea stage by giving the right pitch to the right person. If you want to get some inspiration - this episode is for you. Generally the content of Fundraising Radio is pretty dark (as several of my listeners complained) but this one is truly inspiring! John's Twitter: https://twitter.com/johnkao?lang=en Invest in your host through an IPO: https://humanipo.app/id/konstantin.dubovitskiy

The coronavirus pandemic has jump-started America’s innovation engine as companies, institutions and entrepreneurs step up to the challenge. Scott Cohen, Fiona Murray and John Kao join Jane Clayson.

By 2030, 20 percent of the US population will be over 65 years old. With more aging Boomers buying Medicare Advantage, they represent the biggest, most lucrative growth segment. In this episode of the Oliver Wyman Health Podcast, Martin Graf, a Partner in Oliver Wyman's Health & Life Sciences division, chats with John Kao, Alignment Healthcare's Chief Executive Officer, Julie Smith, Former President of Government Business, Anthem and Blue Cross Blue Shield of Michigan, and a Senior Adviser at Oliver Wyman, and Vivek Garipalli, Clover Health's Co-Founder and Chief Executive Officer, to discuss Stars, Risk Adjustment, and more. For more information about Oliver Wyman Health, follow us on Twitter @OWHealthEditor and visit our online healthcare publication at health.oliverwyman.com. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

EdgeMakers and STEM Learning Lab merged in March of 2019, paving the way to provide the curriculum and professional development that empower K-12 educators to deliver the authoritative, integrated approach to teaching the disciplines of the 21st century. The new company known as EdgeMakers combines STEM Learning Lab’s education and professional development programs, which are unmatched in their ability to teach students the essential “hard skills” needed for 21st century success, with EdgeMakers’ groundbreaking innovative thinking curriculum, which helps learners apply their skills toward a true purpose to effect meaningful change. The company also offers programs in Maker & STEAM, Robotics & AI Programming, Engineering Design & 3D Printing, Coding & Computational Thinking and Circuitry & Hardware Programming. EdgeMakers brings together the work of John Kao and Gina Cherkowski, leading thinkers in innovation and STEM, to create something truly unique in the education marketplace. Dr. John Kao has spent the better part of 30 years creating compelling learning experiences for emerging innovators and entrepreneurs. His eclectic career mirrors the complexity of innovation and entrepreneurship. He was a professor at Harvard Business School, and he taught at the MIT Media Lab and Stanford’s Bowman House. He was an advisor to countries on innovation policy and is a serial entrepreneur. He also is the best-selling author of books about innovation, a Tony award-winning producer of stage and screen, Yamaha Music’s first “artist in innovation” and a Yale Medical School trained psychiatrist. Each experience has enriched his pedagogical approach. Dubbed “Mr. Creativity” and a “serial innovator” by The Economist, John Kao is a renaissance man and self-styled “innovation activist” whose creativity forms the DNA of EdgeMakers. Dr. Gina Cherkowski is an educational game changer on a mission to ensure all students have access to high-quality STEM learning experiences so they are aptly prepared for our technology-driven, dynamic world. She holds a PhD in Mathematics Education as well as in Culture Studies in Education. She has extensive experience in teaching and learning as a remediation specialist, a classroom teacher, and as a university professor for both undergraduate and graduate courses in education both in Canada and internationally. As a social justice math educator and learning activist, Gina believes that all kids can and should be proficient in math as well as the other STEM fields and fights to make this a reality. Her current research explores teaching math conceptually using spatial-temporal reasoning to facilitate a deep understanding of mathematics for diverse learners. Another area of interest is the development of visual-spatial skills through interaction in highly engaging, hands-on STEM and STEAM projects like coding, robotics and Maker Education.

https://www.teachercast.net/product/1416532684/US/teach00-20/?cart=y ()This year at the http://teachercast.net/iste (ISTE Conference), I had the opportunity to catch up with https://www.teachercast.net/tcp140-john-kao/ (John Kao), a man dubbed “Mr. Creativity” by The Economist. John and I first met a few years back and spent some time together during an event in http://teachercast.net/microsoftedu (Seattle) and I have always been fascinated by not only his point of view on today's educational landscape but by the way he is able to very clearly make sense of many of the things we take for granted every day in our classrooms. This year, John wasn't alone. He brought his son Desi with him to the conference and it was a pleasure getting to meet Desi and as you will hear in this interview, Desi has a very similar sense of creativity and wonder about his surroundings just like his father has. Conversation Topics IncludeWhat is Innovation in 2018? Is Innovation about “doing” or “thinking” What can teachers do to become more innovative? Are teachers the “heros” of innovation? Shat does Innovative Professional Development look like? What is http://edgemakers.com (Edgemakers) doing in classrooms worldwide? How do we transform some of the issues facing education today? What is Authentic Education? Who is John Kao?John Kao has spent the better part of 30 years creating compelling learning experiences for emerging innovators and entrepreneurs. His eclectic career mirrors the complexity of innovation and entrepreneurship. He was a professor at Harvard Business School, and he taught at the MIT Media Lab and Stanford's Bowman House. John is the Global Innovation Advisor to the World Economic Forum (WEF), past Chairman of the WEF's Global Advisory Council on Innovation and an advisor to countries on innovation policy. A best-selling author of books about innovation, John is also a Tony award-winning producer of stage and screen, Yamaha Music's first “artist in innovation” and a Yale Medical School trained psychiatrist. Each experience has enriched his pedagogical approach. Dubbed “Mr. Creativity” and a “serial innovator” by The Economist, John Kao is a renaissance man and self-styled “innovation activist” whose creativity forms the DNA of EdgeMakers. Follow John on Twitter http://twitter.com/johnkao (@johnkao) About EdgemakersFounded by John Kao, EdgeMakers is an organization that empowers students to think more creatively and work on problems more effectively, so they become highly skillful innovators and entrepreneurs who can make a difference in the world. The company's education programs are designed to supply the “missing ingredients” in formal education and close the gaps between current curriculum and future readiness. EdgeMakers believes every student can learn to be an innovator by combining their inherent creativity with a purpose that takes an idea to innovation and drives meaningful change.

John Kao has spent the better part of 30 years creating compelling learning experiences for emerging innovators and entrepreneurs. His eclectic career mirrors the complexity of innovation and entrepreneurship. He was a professor at Harvard Business School, and he taught at the MIT Media Lab and Stanford’s Bowman House. He was an advisor to countries on innovation policy and is a serial entrepreneur. He also is the best-selling author of books about innovation, a Tony award-winning producer of stage and screen, Yamaha Music’s first “artist in innovation” and a Yale Medical School trained psychiatrist. Each experience has enriched his pedagogical approach. Dubbed “Mr. Creativity” and a “serial innovator” by The Economist, John Kao is a renaissance man and self-styled “innovation activist” whose creativity forms the DNA of EdgeMakers. Some other highlights about John: Global Innovation Advisor to the World Economic Forum and past Chairman of the WEF’s Global Advisory Council on Innovation. Innovation Architect for WEF’s Center for the Fourth Industrial Revolution. Recently named Chief Evangelist, Hu-manity.co, a startup focused on human trust, blockchain and owning your own data. Best-selling author of books on innovation. Innovation advisor to countries, including Finland and Singapore, and top-tier business such as Nike, Intel, BASF, and more recently, Salesforce. Harvard Business School professor for 15 years, where he created executive and MBA programs on innovation. Innovation Advisor to U.S. Navy.

This week on DisrupTV, we interviewed Luke Beatty, CEO & Chairman at Brandfolder, Gaurav Dhillon, Chairman & CEO at SnapLogic, and John Kao, Chief Evangelist at hu-manity.co. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.

Welcome to the TeacherCast Podcast. In this episode, Jeff sits down with speaker, author, and “Serial Innovator” John Kao, founder of EdgeMakers.com. In this episode, John and Jeff discuss how creativity can be fostered in every child by developing a strong interest and love for Music Education. Join Jeff and John on September 24th for “http://TeacherCast.net/HackTheClassroom (Hack the Classroom)” Presented by Microsoft Education LIVE from 8-10AM PST. For more information: http://TeacherCast.net/HackTheClassroom (TeacherCast.net/HackTheClassroom) Links of interesthttp://TeacherCast.net/HackTheClassroom (Hack the Classroom) http://www.johnkao.com/ (www.johnkao.com) http://www.edgemakers.com/ (www.edgemakers.com) http://twitter.com/johnkao (@johnkao) https://www.facebook.com/John.Kao2/ (https://www.facebook.com/John.Kao2/) About John KaoDubbed “Mr. Creativity” and a “Serial Innovator” by The Economist, John Kao is a thought leader, practitioner and activist, who has played a leading role in the fields of innovation and business creativity for over 30 years. His knowledge is eclectic and blends the perspectives of musician, facilitator extraordinaire, former Harvard Business School professor, Harvard-trained psychiatrist, best-selling author, serial entrepreneur, and Tony-nominated producer of film and stage. Recently, Yamaha Music Corporation named him their first “innovation artist.” John has spent much of his career developing compelling learning experiences for innovators, entrepreneurs and leaders. As a Harvard Business School professor from 1982-96, John created acclaimed MBA and executive courses on innovation and entrepreneurship. He ran an executive program on innovation at Stanford University's Bowman house for three years and also served as Distinguished Visiting Professor of Innovation at the US Naval Postgraduate School. For the past three years, John has focused his innovation pedagogy on young people. He is founder and CEO of EdgeMakers, whose mission is to empower young people worldwide to become highly effective innovators “ahead of schedule.” John was an early proponent of what he calls “large scale innovation,” or innovation at societal scale. And for those that seek to develop innovation capacity, he counsels them to invest in innovation learning. He has been advisor to the governments of Finland, Singapore, Abu Dhabi among others, as well as to a variety of US government agencies. For three years, he served on a White House/Chinese Ministry of Science and Technology Innovation Policy Dialogue led by Dr. John Holdren and Minister Wan Gang. His advisory work has lead him to interact directly with world leaders including Chancellor Angela Merkel, former Finnish Prime Minister Esko Aho and former Secretary of State Hillary Clinton. John chaired the World Economic Forum's Global Innovation Council and has served as an advisor to the Clinton Global Initiative. His work has received coverage in such media as the New York Times, The Economist, CNN, and The Colbert Report.  As a self-described innovation activist, John is a trusted advisor to leaders of companies, startups and nations who are on the hot seat to deliver meaningful innovation strategies and action agendas. He is author of the best-selling Jamming: The Art and Discipline of Business Creativity, which describes what leaders can learn from jazz, as well as Innovation Nation, which documents America's growing innovation challenge.  His education includes BA and MD degrees from Yale, a residency at the McLean division of Massachusetts General Hospital and an MBA from Harvard Business School. In the summer of 1969, John apprenticed to rock legend Frank Zappa. In his spare time, he plays jazz piano.

SeniorServ’s CEO Holly Hagler and Sr. Director Susan Papiri share about the upcoming Senior Care Hero Awards and the work in the community of SeniorServ. CEO and Founder of Alignment Healthcare, John Kao, the Lifetime Achievement Award Winner for the Senior Care Hero Awards, joins as well and shares about how his lifelong passion to lead through a servant-like heart has led him to innovative efforts in population health efforts across California and the nation.

Guest: John Kao, MD, MBA Host: Leslie P. Lundt, MD Dr. John Kao, author of the recent book Innovation Nation, says that the US spends more on astrology than astronomy, that we suffer from societal anosognosia. He joins host Dr. Leslie Lundt to discuss what other countries are doing to improve innovation in their healthcare and science sectors.

Guest: John Kao, MD, MBA Host: Leslie P. Lundt, MD Physician Innovator - Is that you? Our guest, psychiatrist and author of the recent best selling book Innovation Nation, Dr. John Kao talks of his most recent career. Dr. Kao calls himself an ‘instigator of new things.' Join host Dr. Leslie Lundt as she learns the ingredients of innovation and how it differs from creativity. Physicians can be innovators in their own practice or as part of a larger team to help make improvements in the delivery of healthcare.