Podcasts about Hayward

On a 600-foot-high cliff, we search for the Mississippi River Valley in La Crosse before we search for the World's Largest Six Pack with the Heileman's Old Style Lager logo in town. Then, we yell a “Yo-Ho!” to cheer on the lumberjacks and lumberjills at the 65th Lumberjack World Championships in Hayward.

In today's episode, Coach Carmen Hayward joins us! She's a nutrition coach, personal trainer, and proud menopausal woman, who shares her story of breaking free from decades of dieting and finally creating lasting change. From her first Weight Watchers diet at age 10 to owning a salon for nearly 20 years before switching careers, Carmen's journey is all about reclaiming and embracing food freedom through education and self-trust.We dive into why tracking your food isn't automatically disordered - it's actually the exact opposite. Carmen opens up about the myths she used to believe, the guilt she shed around eating carbs, and the common roadblocks holding many of you back. We share personal stories and practical strategies to help you keep it simple without sacrificing results. As Carmen says, not every meal needs to be a masterpiece… just a balanced plate that supports your goals.If you've ever felt like you were doing everything “right” and still not getting anywhere, this one's for you. It's raw, real, and deeply empowering.“There's no rules anymore. There's no scarcity. I look at food for what it is.”- Carmen Hayward“Not every meal needs to be a party. Just relax, eat the basics, and learn the skill.”- Carmen HaywardThis week on Here's the Deal: Fitness, Nutrition and Mindset for People Who Don't Want Life to Suck:How dieting from childhood shaped Carmen's early beliefs about foodThe hormonal “fix” that promised magic, and what actually worked insteadWhy tracking food gave her freedom, not obsessionSimple but critical food tracking mistakes so many people makeHow front-loading calories can reduce cravings and food noiseHow to make progress without overhauling your whole life overnightThe difference between “being bored” and resisting changeConnect with Carmen Hayward:Coach Carmen Hayward on InstagramCoach Carmen Hayward WebsiteThanks for tuning in to this week's episode of Here's the Deal: Fitness, Nutrition, and Mindset for People Who Don't Want Life to Suck, where we challenge the common understanding of what it means and what it takes to be fit and healthy! If you enjoyed this episode, don't forget to subscribe and leave a review wherever you listen to your favorite podcasts.Apple Podcasts | SpotifyBe sure to share your favorite episodes on social media and tag us!Join Iris Deadlifts on Instagram, Meri on Instagram, and Amy Rudolph on Instagram.

In this episode of the Pool Chasers Podcast, Greg and Justin sit down with Monica Archibald, District Sales Manager at Hayward Pool Products, for an in-depth conversation on the evolution of pool equipment, customer service, and industry innovation. Monica shares her journey from customer service in Temecula to becoming a key figure at Hayward, offering insights into how the company listens to the market through "Voice of the Customer" initiatives.They explore differences between the California and Arizona markets, the perception of pricing in the industry, and Hayward's approach to product support and training. Monica discusses new developments like the XL pump, advanced cartridge filters, co-op programs, and the recently acquired Clark King commercial division. The trio also touches on the importance of service after the sale, the reality of product development cycles, and the role of relationships in driving success.Whether you're a pool pro, builder, or someone exploring new equipment options, this episode offers valuable behind-the-scenes insight into one of the industry's leading manufacturers.Connect with Hayward Pool Products: WebsiteInstagram LinkedInFacebookYouTube

In the 1960s, Alameda County and the city of Hayward forcibly displaced more than 1,000 mostly Black and Latino residents living in a 12-block unincorporated area called Russell City to make way for an industrial park. Now, the city and county have approved reparations for former residents whose homes were seized by the government. Links: Decades After 'Cultural Genocide,' Residents of a Bulldozed Community Get Apology from Hayward Alameda County Set to Approve Reparations Fund for Displaced Russell City Residents Learn more about your ad choices. Visit megaphone.fm/adchoices

The next time someone complains that track and field is boring, tell them about August 3, 2025.Today's epic conclusion to the 2025 USATF Outdoor Championships were so packed to the gills with drama that it extended beyond the start and finish lines. You want rivalries? Got ‘em. Records? check. Emotions? Certainly. Controversy? You bet.After finishing a surprise third in the 1500m, the event that delivered an Olympic title, Cole Hocker found redemption in the 5000m, where he closed off a slow early pace in an astonishing 51.76 seconds to win his first U.S. title in the longer event. NCAA champion Roisin Willis won her first U.S. senior title in the 800m a few steps after national leader Addy Wiley got tripped up.Two World champions weren't even present for their event finals: Grant Holloway qualified for the 110m hurdles final but, for the third time in his career, leaned on his wild card entry to Worlds and skipped the last round of racing. Sha'Carri Richardson missed qualifying for the final of the 200m by 0.01 seconds, but her training partner Melissa Jefferson-Wooden added a second U.S. title to her resume with a personal-best 21.84 run. Behind Jefferson-Wooden and runner-up Anavia Battle, who's having a helluva season of her own, the last spot on the 200m team couldn't have been tighter. The three women who represented Team USA at the Paris Olympics were all credited with a 22.20 finish, meaning the critical result came down to one thousandth of a second as Gabby Thomas (22.197) barely beat out Brittany Brown (22.198) and McKenzie Long (22.199).And yet somehow, that wasn't even the most dramatic 200m race of the day. In the men's final, Noah Lyles defended his title over Kenny Bednarek in a world-leading 19.63 to Bednarek's 19.67, but a little post-race shoving and strongly-worded jawing occurred in plain sight of the TV cameras and Hayward fans. It's safe to say that Lyles and Bednarek are friendly rivals — except for the friendly part.__________Hosts: ⁠⁠Chris Chavez⁠⁠, ⁠⁠Eric Jenkins⁠⁠, Aisha Praught-Leer, Paul Hof-Mahoney⁠⁠ & ⁠⁠Anderson Emerole⁠⁠Produced by: ⁠⁠Mac Fleet⁠⁠ & ⁠⁠Jasmine Fehr⁠⁠__________Find everything you need to know about the 2025 USATF Outdoor Championships here:Listen: Day 3 Recap ShowListen: Day 2 Recap ShowListen: ⁠⁠⁠⁠Day 1 Recap Show⁠⁠⁠Subscribe: ⁠⁠⁠⁠⁠CITIUS MAG Newsletter⁠⁠⁠⁠⁠Read: ⁠⁠⁠⁠⁠Distance preview⁠⁠⁠⁠⁠ | ⁠⁠⁠Sprints + hurdles preview⁠⁠⁠⁠⁠ | ⁠⁠⁠Throws + heptathlon preview⁠⁠⁠⁠⁠ | ⁠⁠⁠Jumps + decathlon preview⁠⁠⁠⁠__________SUPPORT OUR SPONSORSOLIPOP: Olipop is a prebiotic soda that tastes like a throwback to your favorite childhood drinks, but it's loaded with benefits that your body will thank you for. Each can has 2-5g of sugar, 6-9g of fiber, and a science-backed formula designed to help you support your digestive health. They've got plenty of flavor options like Classic Root Beer, Crisp Apple, Grape, Cream Soda and wild hits like Peaches and Cream. You can grab Olipop at Target, Whole Foods, and Walmart or you can go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠DrinkOlipop.com and use promo code CITIUS25 at checkout for 25% off all of your orders⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.NEW BALANCE: The FuelCell Rebel v5 was built to feel fast—and look the part. With a sleek, race-inspired mesh upper and lightweight PEBA/EVA foam blend, it offers a responsive, energetic ride that's ideal for everything from steady miles to speedwork. A redesigned heel and added forefoot rubber provide comfort and traction, making this your go-to for runs when you want to pick up the pace. The Rebel V5 shows up every time. ⁠⁠⁠⁠⁠⁠⁠Find the New Balance FuelCell Rebel v5 at newbalance.com or your local running shop today.⁠⁠⁠⁠

Heading into yesterday's U.S. 100-meter finals, Kenny Bednarek and Melissa Jefferson-Wooden were already among the best in the world at what they do.And then they got better. Both Bednarek and Jefferson-Wooden are Olympic medalists and U.S. leaders in the sprint events, and both athletes have been running fast all year. In the 100m finals, however, they ascended to a new level, one everyone knew they were capable of, but was still fantastically impressive to watch come to fruition.Bednarek picked up the first U.S. title of his career — despite being a two-time Olympic medalist, he's heretofore always been overshadowed by the Noah Lyleses and Christian Colemans of the world. But not today: Today was Kenny's day. He decisively dispatched an extraordinarily strong field and clocked the first wind-legal sub-9.80 of his career with a 9.79 victory, leading a field where the top five finishers ran under 9.90.Jefferson-Wooden continued doing what she's done all year: win. But despite consistently beating the competition, Melissa has been plagued by unhelpful winds all year — either over the legal limit for a tailwind, or blowing in her face and slowing her down. Finally, she got favorable race conditions at just the right time, and the results were astonishing: a 10.65 victory, the fifth fastest in history, tying the likes of Shericka Jackson, Marion Jones, and Sha'Carri Richardson on the all-time list.Everywhere you looked, really great athletes were outperforming the past versions of themselves. Eugene may be 50 miles or so from the Pacific Ocean, but Hayward still felt like it was feeling the effects of rising tide in the sport, with Americans in all disciplines are forced to step up their game to new levels just to have a shot at competing with the rest of the world.__________Hosts: ⁠⁠Chris Chavez⁠⁠, ⁠⁠Eric Jenkins⁠⁠, Aisha Praught-Leer, ⁠Paul Hof-Mahoney⁠⁠ & ⁠⁠Anderson Emerole⁠⁠Produced by: ⁠⁠Mac Fleet⁠⁠ & ⁠⁠Jasmine Fehr⁠⁠__________Find everything you need to know about the 2025 USATF Outdoor Championships here:Listen: ⁠⁠⁠⁠Day 1 Recap Show⁠⁠⁠Subscribe: ⁠⁠⁠⁠⁠CITIUS MAG Newsletter⁠⁠⁠⁠⁠Read: ⁠⁠⁠⁠⁠Distance preview⁠⁠⁠⁠⁠ | ⁠⁠⁠Sprints + hurdles preview⁠⁠⁠⁠⁠ | ⁠⁠⁠Throws + heptathlon preview⁠⁠⁠⁠⁠ | ⁠⁠⁠Jumps + decathlon preview⁠⁠⁠⁠__________SUPPORT OUR SPONSORSOLIPOP: Olipop is a prebiotic soda that tastes like a throwback to your favorite childhood drinks, but it's loaded with benefits that your body will thank you for. Each can has 2-5g of sugar, 6-9g of fiber, and a science-backed formula designed to help you support your digestive health. They've got plenty of flavor options like Classic Root Beer, Crisp Apple, Grape, Cream Soda and wild hits like Peaches and Cream. You can grab Olipop at Target, Whole Foods, and Walmart or you can go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠DrinkOlipop.com and use promo code CITIUS25 at checkout for 25% off all of your orders⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.NEW BALANCE: The FuelCell Rebel v5 was built to feel fast—and look the part. With a sleek, race-inspired mesh upper and lightweight PEBA/EVA foam blend, it offers a responsive, energetic ride that's ideal for everything from steady miles to speedwork. A redesigned heel and added forefoot rubber provide comfort and traction, making this your go-to for runs when you want to pick up the pace. The Rebel V5 shows up every time. ⁠⁠⁠⁠⁠⁠⁠Find the New Balance FuelCell Rebel v5 at newbalance.com or your local running shop today.⁠⁠⁠⁠

Another workweek, another outrage, another Casual Friday. Lileks, Hayward, and Cooke remain (reasonably) laid back in the face of madman theory in action, tariff tranches, deadly predators, and pun-heavy advertisements.- Sound from this week's open: Sydney Sweeny promoting American Apparel jeans and Donald Trump explains how to escape from alligators.  

Another workweek, another outrage, another Casual Friday. Lileks, Hayward, and Cooke remain (reasonably) laid back in the face of madman theory in action, tariff tranches, deadly predators, and pun-heavy advertisements.       – Sound from this week's open: Sydney Sweeny promoting American Apparel jeans and Donald Trump explains how to escape from alligators.

Once upon a time Donald Trump loved to talk about conspiracy theories. Now, well, not so much.Why can't Trump shake the Epstein story - and what could it mean for his presidency?--Last week, Katie Stallard and Freddie Hayward talked about how Donald Trump wanted his supporters to move on and stop talking about Jefrey Epstein, and how that seemed to be driving a wedge between him and the MAGA faithful.Since then, the US president has continued his attempts to distance himself from the convicted sex offender Jeffrey Epstein. But it's not working.Freddie and Katie pick up the story and discuss what the Trump's Epstein connection could mean for his presidency.READ: The Epstein conspiracy has exposed Trump as a faux-populist Hosted on Acast. See acast.com/privacy for more information.

In this episode, I sit down with fitness veteran Lee Hayward for a real conversation about training longevity, evolving goals, and building meaningful fitness careers. We dive into the transition from stage-focused bodybuilding to training for life, what it's like to stay consistent into your 50s, and how the fitness industry has changed since the early days of YouTube. Together, we reflect on the highs and lows of competing, coaching, and building businesses in an industry that often rewards flash over substance. We also discuss the importance of staying grounded, training around injury, the mindset needed to remain consistent through different life seasons, and how to use your story and voice to connect with the next generation of lifters.Whether you're a coach, content creator, or just someone trying to lift smarter as you age, this episode is packed with honest lessons and long-term perspective.Tune in and follow Lee on his socials!Instagram: https://www.instagram.com/leemhayward/Facebook: https://www.facebook.com/lee.haywardLee's podcast: https://www.youtube.com/@TotalFitnessBodybuildingAnd if you want to transform your body, message me the word "Coaching" on IG at Tomthetrainerfitness, Facebook at Tom Trainer Mouland, or book a Free Strategy Call

Send us a textIn this episode of "Business Growth Talks," host Mark Hayward delves into the transformative role of AI, specifically ChatGPT, in scaling and managing a business. Mark kicks off by highlighting the immense potential of AI as a dependable business partner that can work tirelessly to streamline processes and boost productivity. As he shares his personal experiences, Mark emphasizes how he leverages ChatGPT to enhance various aspects of his workflow, from podcast research to strategic planning.Throughout the episode, Mark explores six innovative ways he incorporates ChatGPT into his business operations. These include using AI for interview prep, strategic planning, leadership training offers, content creation, crafting personalized communication, and refining sales pitches. By stressing the importance of personalization and iteration, Mark illustrates how AI, when used effectively, can become an indispensable tool for business growth. Listeners will gain valuable insights into maximizing AI in their enterprises, making this episode a must-listen for forward-thinking business owners.Key Takeaways:Discover how ChatGPT acts as a 24/7 business partner to streamline and accelerate business processes.Learn how to enhance podcast preparations with AI-driven research for unique and engaging interviews.Explore the use of AI in strategic planning to brainstorm ideas and simulate potential objections and viewpoints.Understand the power of AI for content creation, utilizing it to repurpose and expand content efficiently.Dive into refining communication strategies and crafting persuasive messages with the aid of ChatGPT.Resources:Mark Hayward: Connect with Mark on LinkedIn for more insights into business growth strategies.ChatGPT: Explore how this AI tool can elevate your business processes by visiting OpenAI's website.Podcast Introduction: Visit their official website to learn how AI tools can optimize your podcast guesting and lead generation efforts.Embark on this insightful journey with Mark Hayward to discover how AI can revolutionize your business practices. Tune in to this enlightening episode and stay connected for more invSupport the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts

Athletes came to Hayward, Wisconsin this July from 16 states and seven countries, to chop, saw, throw axes, log roll, sprint across floating logs and speed climb poles.

Send us a textIn this insightful episode of the Business Growth Talks podcast, Mark Hayward dives into the transformational lessons extracted from Michael E. Gerber's influential book, "The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It." This discussion is packed with practical insights for entrepreneurs and small business owners who are eager to break free from the burnout cycle and scale their operations effectively. Through a detailed exploration of Gerber's core lessons, Mark empowers listeners with the strategies necessary to transition from merely working in their businesses to successfully working on their businesses.The episode kicks off by debunking the "Entrepreneurial Myth," which is the misleading belief that skill in your craft automatically translates into business success. Throughout the episode, SEO-friendly themes such as small business growth, entrepreneurial freedom, and systematization are thoroughly explored. Mark breaks down Gerber's nine essential lessons, emphasizing the importance of system-building over dependency and the need for a balanced approach among the technician, manager, and entrepreneur roles. Listeners are encouraged to adopt a strategic mindset, documenting processes and creating clear organizational structures even if they are solopreneurs, in order to elevate their ventures from self-reliant jobs to thriving, self-sufficient businesses.Key Takeaways:Understanding the Entrepreneurial Myth: Possessing a skill doesn't guarantee successful business ownership; you must build a business model around your expertise.Balancing Business Roles: Every entrepreneur plays the roles of technician, manager, and entrepreneur; neglecting any of these roles can hinder business growth.Systems Over Dependence: Establishing systems facilitates business growth and sustainability; without them, you're merely creating a job for yourself.Documentation is Key: Logging processes and tasks is crucial for scaling and sustaining business operations, especially for solopreneurs.Personal Development Equals Business Growth: The business is a reflection of the owner's skills and organization; personal development directly impacts business success.Resources:Michael E. Gerber's Book: The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About ItPodcast Introduction: Explore Mark Hayward's services at podcastintroduction.comWe hope you enjoyed this deep dive into strategic business growth on Business Growth Talks. Don't miss out on the full episode to enrich your understanding and streSupport the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts

Welcome to an audio-led edition of Unmade.We're a day earlier than usual in our weekly podcast cycle, after last night's announcement that Eric Beecher's Private Media has bought the David Koch-founded Pinstripe Media. Today's interview features Private Media CEO Will Hayward and Pinstripe's MD AJ Koch.And further down, there were big swings in both directions on the Unmade Index.To get maximum value from a paid membership of Unmade, sign up today.Your annual membership gets you tickets to September's REmade conference on retail media; to October's Unlock conference on marketing in the nighttime economy; and to Unmade's Compass end-of-year roadshow.You also get access to our paywalled archive.Upgrade today.‘We're trying to build a mass product'This week saw a major consolidation in the publishing sector serving small businesses, with Private Media, owner of Smart Company, buying its biggest rival Pinstripe Media. Pinstripe, founded by former Sunrise presenter David Koch, publishes Startup Daily, Flying Solo and Business Builders.Private Media has been examining its options to grow through acquisition for some time. In conversation with Unmade's Tim Burrowes, Will Hayward explains why, of 30 potential acquisitions, Pinstripe was the deal to do. And AJ Koch explains why now was the time to sell the family firm.David Koch will continue to front Business Builders for now, but will not be coming across as a member of staff.In the conversation Hayward acknowledges the view of investor Warren Buffett that acquirers are usually on the wrong end of any acquisition. He argues: “We think media is different, and I would argue that the trend in media has been positive.”On the exit of his father from managing Pinstripe, AJ Koch says: “He's not a spring chicken anymore and we know he needs to retire at some point. We'd always talked about being open to an exit at some point. But we weren't actively looking.”Hayward says that the logic of the deal is centred on the close competition between the two organisations in targeting an audience of small and medium sized businesses. But he claims this new found pricing power will not be used to put up prices for advertisers and sponsors, but to make it easier to advertise in the sector.He says: "The first step to building a really sustainable business in which the majority of revenue comes from advertising is to make sure that you're making it really easy for your advertisers to grow their spend year on year. If I was a CEO of a publicly listed business where I was incentivized on the next 12 months of revenue, absolutely pricing power matters a great deal. I'm not.“We're not too focused on the next year. We're focused more on the next three to five years. And the first step on that journey will be making it as easy as possible for the marketing team at Big Tech Inc to say ‘That's a great buy. Let's just keep doing that buy'.”Red and green on the Unmade IndexThe Unmade Index crept up on Tuesday during a day with no clear direction.Southern Cross Austereo and Seven West Media both saw upwards jumps of 3.4% and 3.5% respectively.And Vinyl Group and Enero saw larger falls of 8.7% and 4.1% respectively.The Unmade Index closed on 586.6 points, an improvement for the day of 0.18%.More from Mumbrella…* Nine Radio loses Sydney and Melbourne as listeners switch to FM* The case of the smoking bullet point: Qantas admits to ChatGPT use ‘for formatting'* Omnicom confirms Nick Garrett to lead new Oceania structure* Exclusive: Paul Bradbury quits in wake of Omnicom changes* Why are readers fleeing from Australia's top news sites?* Opinion: No CMO is an island: Why collaboration is more important than ever to marketing leadershipToday's podcast was edited by Abe's Audio. We'll be back with more soon.Have a great dayToodlepip…Tim BurrowesPublisher - Unmade + Mumbrellatim@unmade.media This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.unmade.media/subscribe

SEASON: 5 EPISODE: 22Episode Overview:Welcome back to the Becoming Preferred Podcast! Today, we have a true titan in the world of digital marketing and growth—a master architect of scale renowned for transforming data into undeniable results. If you're a business professional or entrepreneur seeking your next breakthrough, looking to optimize customer acquisition, or aiming to understand the mechanics of sustainable scaling, you're in for a treat.Our guest is the visionary founder of Round Barn Labs, a growth marketing agency that has been instrumental in scaling some truly impressive businesses. He is also the brilliant mind behind the "Always Be Testing" podcast and the insightful "Flywheel" blog on Beehiiv. He lives and breathes experimentation, data-driven decisions, and building lasting momentum. Join me now for my conversation with Tye DeGrange.Guest Bio: Tye DeGrange is the Founder and CEO of Round Barn Labs, a leading growth marketing agency specializing in affiliate and influencer marketing for top tech brands, including Grammarly, Nextdoor, Meta Quest, and Atlassian. With 20 years of experience in performance marketing, Tye has driven growth for startups and Fortune 500 companies across e-commerce, B2B SaaS, and Consumer Tech. A graduate of UC Santa Barbara with a degree in History, Tye began his career at Sequoia-backed AdBrite, one of the first ad networks. Under his leadership, Round Barn Labs has earned accolades such as Boutique Agency of the Year and recognition as a Top 30 Global Affiliate Marketing Agency. Based in Austin, TX, Tye is passionate about building growth-focused teams and identifying innovative revenue opportunities. Outside of work, he enjoys playing tennis, exploring Austin with his wife Blaine, and spending time with their two young children, Hayward and Gray.Resource Links:Website: https://www.roundbarnlabs.com/Product Link: https://www.roundbarnlabs.com/services-2/affiliate-marketing-agencyInsight Gold Timestamps:01:28 Your motto line, Elevate Trust and Embrace Influence03:46 What's the evolution that you've seen and where do you see it moving to?07:00 Are you monetizing effectively in a competitive way?07:43 Is this juice worth the squeeze for you, all in, not just media costs11:09 Your podcast is called Always Be Testing 14:08 First and foremost, you want to have kind of a solid tracking platform14:18 Trust is really essential to everything we do17:37 If it was taken away, would you have gotten that customer anyway?18:06 Priced right is half sold22:05 On paid search, is that still relevant24:20 I also read Jim Collins' book, Good To Great29:23 You might have a bigger impact than you realize32:30 Affiliate tends to be a lot of cat herding, a lot of moving parts34:28 You talk about embracing a culture of relentless experimentation and learning36:10 The website is

Welcome back to the studio.  This is My Day of Play, where you're taken into the real events and actions of how it happens long before the process of editing or cleaning up.  The original purpose of these episodes was to give my broadcasting students something to edit, to practice with and to call their own.  Then I realized that you are just as important.  Share the reality of how it really went.  We begin things with author David Baldacci.  A #1 NY Times mega selling author.  His book is titled To Die For. Then we'll step into the realms of another style of creativity.  A man who puts action into your television and movie screen Mr. Chuck Hayward the producer of Ted Lasso and Wandavision. And we'll wrap things up with podcaster Jemelle Hill who takes us deep into the veins of where we presently are in the podcast Spolitics.  Sports, race, sexuality and culture. This is My Day of Play.  Completely unedited in the way of meeting the wizard behind the curtain.  Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-unplugged-totally-uncut--994165/support.

Our guest on this feature is Pastor Arthur Mellon. He serves at Sovereign Grace Baptist Church of Hayward, CA. Pastor Mellon talks about how his church started and the interesting paths the Lord took him on before calling him to become a pastor; but most importantly, how (when) he became saved!

We'll bring you up to date on the World Lumberjack Championship just completed in Hayward, Wisconsin. Event manager Samantha LaSalle brings us up to speed. The post Lumberjack World Championships Report appeared first on WORT-FM 89.9.

We found out yesterday that The Late Show With Stephen Colbert will no longer be a thing as of 2026. The cancellation is being sold as "a cost measure", when it really is part of a merger deal to appease The Felon President and Greg has some thoughts. Then Mark Lundeen from WBZH is back to talk about The Honor The Earth Homecoming And Pow Wow happening this weekend in Hayward. For Audio Sorbet, we reflect on our travels and give thanks to those who made this trip possible. And we're bringing this tour to an end with This Shouldn't Be A Thing - Kiss Me Baby Edition As always, thank you for listening, texting and calling, we couldn't do this without you! Don't forget to download the free Civic Media app and take us wherever you are in the world! Matenaer On Air is a part of the Civic Media radio network and airs weekday mornings from 9-11 across the state. Subscribe to the podcast to be sure not to miss out on a single episode! You can also rate us on your podcast distribution center of choice. It goes a long way!

It's the final day of Jane and Todd' statewide tour and today the gang is at The Lot in Hayward! To kick off the show, we have Dan Shafer, Civic Media's Political Editor and Founder of The Recombobulation Area to talk about the rumors surrounding Tony Evers' run for a third term, as well as fundraising for the upcoming Wisconsin elections and the redistricting push for new congressional maps. Next, Jennifer Petit is the owner of River And Rain Wellness Boutique And Crystal Shop in Hayward and tells us about her story from a nature loving kid to small business owner, helping others with their spiritual journey. Then, our colleague from WBZH, Mark Lundeen is our guest to talk about the station's history and the mission of Civic Media. As always, thank you for listening, texting and calling, we couldn't do this without you! Don't forget to download the free Civic Media app and take us wherever you are in the world! Matenaer On Air is a part of the Civic Media radio network and airs weekday mornings from 9-11 across the state. Subscribe to the podcast to be sure not to miss out on a single episode! You can also rate us on your podcast distribution center of choice. It goes a long way! Guests: Dan Shafer, Jennifer Petit

FULL EPISODE: ⁠⁠patreon.com/macrodose⁠This week on The Curve, James Meadway is joined by Jane Hayward - lecturer in china and global affairs at the Lau China institute at King's College London - to explore the political economy of China.Together James and Jane discuss: whether the supposed coming collapse of China is real; if China's economy can be considered socialist or capitalist; and will the Chinese be able to move their economic model away from relying on an export surplus and towards a domestic market.Subscribe to hear the full discussion and support the show.

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

Send us a textWelcome to this insightful episode of Business Growth Talks with Mark Hayward, where you'll discover essential strategies to streamline your business and maximize growth. In this episode, Mark Hayward shares his expertise on how to take control of your time, effectively manage your calendar, and prevent burnout. For any business owner feeling overwhelmed, Mark provides actionable solutions to help you shift from a reactive work mode to proactive growth. By emphasizing intention over mere activity, Mark outlines how you can reclaim your schedule and redirect your energy toward meaningful work that advances your business goals.Throughout the episode, Hayward delves into tactics like the "Sunday Setup" for planning crucial weekly outcomes, the importance of blocking time for deep work, and managing multiple calendars for better clarity and control. Highlighting the concept that, "Time isn't your enemy. Distraction is," Mark offers a transformative approach to ensuring that every hour in your day is optimized for productivity. This episode underscores the importance of intentional scheduling, showcasing it as a pivotal practice for any business aiming to scale efficiently while maintaining a balanced workload.Key Takeaways:Intention Over Reactivity: Define your top three weekly outcomes every Sunday to direct your weekly agenda rather than reacting to daily urgencies.Deep Work Sessions: Schedule uninterrupted blocks of time dedicated to significant business tasks to enhance productivity without distractions.Three-Calendar System: Utilize separate calendars for deep work, meetings, and personal life to ensure every aspect of your life is well-managed and balanced.Energy Management: Arrange your tasks around your peak productivity times to maximize focus and effectiveness.Audit and Adjust: Conduct a three-day time audit to identify and eliminate time-wasters, further fine-tuning your schedule for optimal growth potential.Resources:Visit podcastintroduction.com for more insights from Mark Hayward on mastering podcast guesting and business growth strategies.For more insights on scaling your business effectively, don't miss the full episode and be sure to stay tuned for more enriching content from Business Growth Talks.Support the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts

Welcome to Episode 254 of the Pool Nation Podcast, where we're not just netting and jetting—we're building a nation of pool pros! In this myth-busting episode, Edgar, John, and Zac tackle the biggest misconceptions in pool water chemistry, breaking down what's true, what's not, and what every pool tech needs to know to protect pools, profits, and reputations. Whether you're a rookie or a veteran, you'll get actionable advice, real-world examples, and the latest science on water balance, chemical dosing, salt systems, and more. We also update you on the hottest events of the year, from the Pool Nation Awards to the $10,000 Pool Pro Challenge! Special thanks to our sponsors: SPPA, BluRay XL, AquaStar Pool Products, Natural Chemistry, Raypak, Heritage Pool Supply, Hayward, Poolside Tech, Pool Brain, Nidec, and US Motors. Their support makes this show—and your education—possible! Timestamps: [00:00] Pool Nation Intro The signature intro, sponsor shoutouts, and a Texas-sized heat check. [05:35] Summer Survival Hacks How pros handle the brutal summer heat and keep morale high on the route. [09:40] Algae Trends & Chemical Cost Warnings Why algae (especially mustard!) is tougher this year, and how to avoid skyrocketing chemical bills. [13:58] Pool Nation Event Rundown Key dates: Pop-Up Bootcamps, Pool Nation Awards, Women's Summit, Pool Pro Challenge, and Conference preview. [20:22] Business Track Sneak Peek Edgar breaks down the ONLY conference track in the industry that's 100% focused on profitability, business growth, and building high-performing teams. [26:45] Registration Details & Pro Tips How to claim your seat for business, technical, and hands-on classes—before they're gone. [30:30] Pool Chemistry Mythbusters (Rapid Fire Begins!) John takes on the top 10 pool chemistry myths, with Edgar & Zach on standby: [31:00] Myth 1: “If chlorine's good, pH doesn't matter.” [34:10] Myth 2: “Muriatic acid lowers pH and alkalinity equally.” [37:45] Myth 3: “Always correct alkalinity before pH.” [41:00] Myth 4: “Eyeball your acid or soda ash dose.” [43:36] Myth 5: “7.2 to 7.8 pH = always fine.” [46:02] Myth 6: “Strong chlorine smell means clean water.” [48:25] Myth 7: “If it looks clear, chemistry is fine.” [50:04] Myth 8: “You don't need to test CYA often.” [52:32] Myth 9: “Saltwater pools don't use chlorine.” [55:00] Myth 10: “Shock will fix any pool issue.” [58:10] Final Thoughts & Takeaways Why busting bad info is so important, and how to submit your follow-up questions. [1:01:20] Event Reminders & Sign Off How to connect with the Pool Nation crew, get registered, and join the fastest-growing pool pro community.  

Today's episode is from #782 that originally aired on Aug. 19, 2024. Drew Wahlgren is the VP and director of capital markets for MAG Capital Partners. MAG Capital specializes in sale lease backs, net lease investments, and various development projects throughout the US. Drew has been investing in real estate since 2011, and joined MAG Capital Partners in 2019 after 8 successful years as a risk analyst and program manager at Liberty Mutual Insurance. Prior to that experience at a large corporation, Drew had started his entrepreneurial experience at the age of 20, owning and operating a food and beverage distribution company for 6 years. Drew holds a Bachelor of Science in Finance from California State University at Hayward & resides in the Fort Worth, TX with his wife and three children. Connect with Drew: MAGCP.com | Drew@magcp.com Highlights: 2:25 - Drews BG / His Real Estate Start 11:40 - Drew's Business Model as an Investor 20:00 - Cap Rates 36:15 - Where The Market is Now   Recommended Resources: Accredited Investors, you're invited to Join the Cashflow Investor Club to learn how you can partner with Kevin Bupp on current and upcoming opportunities to create passive cash flow and build wealth. Join the Club! If you're a high net worth investor with capital to deploy in the next 12 months and you want to build passive income and wealth with a trusted partner, go to InvestWithKB.com for opportunities to invest in real estate projects alongside Kevin and his team.  Looking for the ultimate guide to passive investing? Grab a copy of my latest book, The Cash Flow Investor at KevinBupp.com.  Tap into a wealth of free information on Commercial Real Estate Investing by listening to past podcast episodes at KevinBupp.com/Podcast.

North Star Comedy Hour is a live variety show created and hosted by comedian Mary Mack. Joyann Parker and her band were a treat, as were poets Paul Dickinson and John Sonofmel, performing with us at The Park Center in Hayward, Wisconsin. We nearly got them to duke it out! This episode features some shakey crock pot trivia brought to you by comedian Tim Harmston. For tickets and more recordings, OR TO SPONSOR OUR SHOW, please see www.MaryMackComedy.com!

Send us a textIn this episode of "Business Growth Talks," Mark Hayward offers insightful guidance on transforming sales calls from high-pressure pitches into trust-based dialogues. With a focus on building authentic connections, Hayward introduces a three-part sales framework that shifts the traditional sales approach to a service-oriented one. Listeners can expect to gain valuable knowledge on fostering genuine conversations that naturally lead to client commitments.This discussion unwraps the secrets to managing successful sales calls without relying on scripts or conventional pitches. Mark Hayward emphasizes the importance of empathy, authenticity, and collaboration in the sales process. He presents a unique conversion framework centered around Permission and Positioning, Curiosity and Clarity, and Invitation and Ownership. These methods aim to create a comfortable environment for clients, encouraging them to articulate their needs and engage constructively. By integrating this framework, business owners can develop long-term client relationships and create a repeated positive experience, potentially enhancing revenue streams and client satisfaction.Key Takeaways:Permission and Positioning: Start your sales calls by asking permission to guide the conversation to establish trust and collaboration.Curiosity and Clarity: Focus on understanding the client's business situation by asking strategic questions that unfold their goals and challenges.Invitation and Ownership: Avoid slipping into aggressive pitch mode. Instead, invite clients to see how you've helped similar businesses, ensuring their ownership of the decision.Sales Mindset Shift: Shift your mindset from "closing a deal" to "clarifying client needs," which attracts clients who feel genuinely understood.Follow-Up Strategy: Maintain a warm follow-up process, respecting the client's timeframe and emphasizing long-term relationship potential.Resources:Podcast Introduction Agency: podcastintroduction.comExplore these transformative sales techniques by listening to the full episode of "Business Growth Talks," where practical strategies meet real-world entrepreneurship challenges. Stay connected for more insightful episodes that inspire business success and personal growth.Support the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts

Borders contain nations, act as fault lines, but are also meeting points, where different cultures, people, and ideologies come into contact. Nowhere has this been more visible, more painful, and more politically charged than the island of Ireland.   In this episode, Will Hutton is joined by Professor Katy Hayward. She's one of the UK's leading voices on Brexit, the Irish border, and cross border tension and transformation. A political sociologist at Queen's University Belfast and Co-Director of the Centre for International Borders Research, her work bridges politics and the everyday experience of life on the border.  Join acclaimed journalist and Academy president Will Hutton, as he invites guests from the world of social science to explore the stories behind the news and hear their solutions to society's most pressing problems. Don't want to miss an episode? Follow the show on your favourite podcast platform and you can email us on wesociety@acss.org.uk and tell us who we should be speaking to.  The We Society podcast is brought to you by the Academy of Social Sciences in association with the Nuffield Foundation and the Leverhulme Trust. 

BP UK Retail MD Jo Hayward shares insights on their Cromwell Road EV hub transformation, which exceeded EV charging expectations by 20% within its first week. Learn how BP is pioneering the shift from traditional fuel to electric charging together with ‘Made to Order' fresh food concepts and strategic network planning. Related link: bp pulse Cromwell Road, London, Entry profile – ‘Best EV Hub in the World' 2025: https://www.globalconveniencestorefocus.co.uk/best/entries-25/bp-pulse-cromwell-rd-london-uk/ With special guest: Jo Hayward, Retail MD, BP UK Hosted by: Dan Munford and Carolyn Schnare

Celebrating 100 Years of Innovation with Hayward – Lessons from the Past, Present, and Future of the Pool Industry In this special episode of the Pool Nation Podcast, Edgar, John, and Zac sit down with Justin Butler and Ryan Morson from Hayward Pool Products to celebrate Hayward's incredible 100-year anniversary.

The federal “Take It Down Act,” signed into law last month, has been hailed as a major step in protecting victims of revenge porn and deepfakes. It passed both chambers of Congress nearly unanimously, but First Amendment watchers have concerns. We take a closer look at the new statute, along with new California laws that also criminalize sexually explicit deepfakes. And we'll hear how you can protect yourself if you've been victimized online. Related Links: https://www.wired.com/story/take-it-down-act-law-passes/ https://19thnews.org/2025/05/take-it-down-act-signing-explicit-images/ Guests: Paresh Dave, Senior Writer, Wired Jasmine Mithani, Data and Technology Reporter, the 19th Aisha Wahab, California State Senator, representing the 10th district which includes the cities of Hayward, Union City, Newark, Fremont, Milpitas, Sunnyvale, San Jose and Santa Clara Learn more about your ad choices. Visit megaphone.fm/adchoices

Download Chris's FREE E-Book on “How To Find Ultra High Net Worth Clients" from https://UHNWC.com/  Mario Hernandez (https://www.longevitywealthmanagement.com/) is a Certified Financial Planner™ with over 30 years of experience in retirement planning and wealth management. He helps individuals and families make informed financial decisions through his firm's proprietary PulsePoint Formula, building multi-generational relationships rooted in trust and education. Mario writes monthly for Kiplinger and has been featured in Real Simple, NerdWallet, and U.S. News & World Report. He holds a Bachelor of Science in Accounting and Finance from Cal State University, Hayward, and a master's in financial planning from Golden Gate University.In this episode, Chris and Mario discuss:1. The Power of Focus: Stop Doing It All and Start Growing2. Planning Over Performance: The Real Differentiator3. Want Loyalty? Help with More Than Just Investments4. The Best Advice Is the Advice You Live ByLinkedIn: https://www.linkedin.com/in/mario-hernandez-cfp-1046735/ Website: https://www.longevitywealthmanagement.com/ Articles: https://www.kiplinger.com/author/mario-hernandez Maximize your marketing, close more clients, and amplify your AUM by following us on: Instagram:  https://instagram.com/ultrahighnetworthclients TikTok: https://tiktok.com/ultrahighnetworthclients YouTube: https://www.youtube.com/@uhnwcFacebook: https://www.facebook.com/UHNWCPodcast Twitter: https://twitter.com/uhnwcpodcast iTunes:  https://podcasts.apple.com/au/podcast/ultra-high-net-worth-clients-with-chris-brodhead/id1569041400Spotify: https://open.spotify.com/show/4Guqegm2CVqkcEfMSLPEDrWebsite: https://uhnwc.com Work with us: https://famousfounder.com/fa DISCLAIMER: This content is provided by Chris Brodhead for the general public and general information purposes only. This content is not considered to be an offer to buy or sell any securities or investments. Investing involves the risk of loss and an investor should be prepared to bear potential losses. Investment should only be made after thorough review with your investment advisor considering all factors including personal goals, needs and risk tolerance. 

What if the way you dress is silently costing you sales, clients, and credibility? In this episode of the Happy Productive Podcast, Jennifer sits down with personal brand strategist and Prosperous Image founder Lee Hayward to talk about why your image is one of the most underused tools in your business, and how aligning your presence with your power can fuel serious growth. This isn't about fashion. It's about identity, alignment, and energy. You'll learn how to show up like the 7-figure version of yourself—before you get there, and why your image might be the very thing blocking your next breakthrough. In this episode: Why your image is repelling (or attracting) high-value clients How to align your wardrobe with your future business, not your past self What it really means to “dress for success” (hint: it's not just about looks) How to lead with confidence—even when your body, mindset, or business is in transition Simple ways to uplevel your presence without sacrificing comfort or authenticity Timestamps: 00:00 – Do You Look Like You've Already Closed $150K Deals? 00:22 – Why It's Not About Clothes—It's About Self-Identity 00:36 – Intro: Why This Conversation Matters 01:13 – Meet Lee Hayward: Brand Consultant & Author 01:49 – Lee's Story: From Fourth Grade to Founder 03:43 – From Styling to Full-Scale Brand Strategy 04:40 – Jennifer's Confession: “I've Always Struggled with Image” 05:49 – Where to Start When You Have No Style Roadmap 06:50 – The Real Question: How Do You Want to Feel? 08:15 – Why Comfort & Confidence Are the Baseline 09:07 – Aligning Your Wardrobe with a $10M Business Vision 11:06 – How a Prosperous Image Attracts More Sales 12:23 – Why First Impressions Are Built on Image 13:57 – Creating Trust Through Consistent Brand Experience 14:25 – Who Are You Really Dressing For? (Hint: Two People) 15:48 – Your Image Should Say: “You're in the Right Room” 16:29 – Essentials for Upleveling Your Brand Image 18:21 – The Curse of $1M: Why People Wait to Show Up Fully 19:42 – Lee's Wake-Up Call: “Would You Dress Like This If You Were Already Successful?” 20:55 – Showing Up to Events with Confidence & Alignment 22:13 – The “Impression of Increase” (And How to Use It) 24:21 – Quick Tips for Looking Aligned—Even in Yoga Pants 24:53 – How to Find the Right Branding Expert or Stylist 26:23 – How Lee Helps You Hold the Vision for Your Future Self 28:04 – Why It's Never Just About the Clothes 28:23 – Image Isn't Just Personal—It's Company-Wide 30:28 – What If You're Not Comfortable in Your Body Right Now? 32:40 – Strategic Dressing at Every Stage of Life 34:22 – Where to Find Lee + Get Her Book Strategically Suited 36:01 – Final Takeaway: Don't Just Listen—Take One Aligned Action Whether you're scaling toward 7 or 8 figures, hosting live events, or just trying to show up like the boss you are—this conversation will rewire how you think about confidence, visibility, and brand presence. Grab Lee's bestselling book: Strategically Suited → https://www.amazon.com/Strategically-Suited-Secret-Sales-Clients/dp/1683502434 Connect with Lee: https://www.prosperousimage.com https://www.instagram.com/prosperousimage/ https://www.facebook.com/prosperousimage/ https://www.linkedin.com/in/prosperousimage/ —  Jennifer Dawn is a business coach helping high-performing entrepreneurs scale smart, ditch burnout, and build a business that fuels their freedom and adventure. Connect with Jennifer: ⁠www.jenniferdawncoaching.com⁠ Join our Academy: ⁠www.jenniferdawnacademy.com Subscribe for real strategy, bold conversations, and a few laughs along the way. #PersonalBranding #EntrepreneurStyle #HappyProductive #BusinessGrowth #JenniferDawn #AdventureDrivenBusiness

Alicia has perhaps the spiderwebby-est story she's ever told, with the 1960s marriage and divorce of actors Brooke Hayward and Dennis Hopper. They were together through the decade and became a central part of the scene - art, politics, music - but the highly combustible nature of their marriage meant it could not last.  Want early, ad-free episodes, regular Dumpster Dives, bonus divorces, limited series, Zoom hangouts, and more? Join us at patreon.com/trashydivorces! Want a personalized message for someone in your life? Check us out on Cameo! To advertise on our podcast, please reach out to info@amplitudemediapartners.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, I sit down with David Fan, founder and CEO of Fanale Drinks, to explore how Strategic Leadership Development has been instrumental in scaling his boba tea supply business. David shares how prioritizing Strategic Leadership Development enabled him to build a resilient team, adapt to market shifts, and sustain rapid growth. We delve into the specific leadership frameworks and mindsets that helped Fanale Drinks evolve from a small Hayward-based startup to a national supplier of boba ingredients and equipment. David emphasizes that Strategic Leadership Development isn't just about personal growth—it's about cultivating a culture that empowers others to lead. Tune in to learn how intentional leadership practices can drive long-term success in fast-growing companies.

June 9, 2025 ~ Ken Hayward from Visit Detroit joins Bill Hobson in for Paul W Smith.

With Dan Mendoza away in D.C., Steve Tavares and Shawn Wilson went old school with insights on the U.S. Attorney's target letter to San Leandro Councilmember Bryan Azevedo, San Leandro's mayor calling the city poor and striving to be average, the Trump administration's assault on local funding and sanctuary cities, and the surprising removal of Hayward's city manager.

It's just Steve and Charles this week, taking in another wild one. Don and Elon are on the outs — but is it permanent? The courts are busy, and a handful of great, unanimous decisions get their due cheer; Karine Jean-Pierre goes independent; Ukraine's drones remind us that modern warfare has changed; and Sam Tanenhaus published his long-awaited Buckley bio. Tune in for Hayward's review preview.- Sound from this week's open: Elon Musk distances himself from the Trump Administration in an interview with CBS Sunday Morning 

In episode 250 of the Pool Nation Podcast, Edgar and Zac are joined in-studio by Alicia Stephens and Rick Harvey from BioLab for a hilarious, insightful, and business-packed episode you won't want to miss. They dive deep into what it really takes to build a 5-star pool business—from premium customer experience and staff onboarding to powerful loyalty strategies that keep customers coming back year after year.

Noah Rothman returns to the Ricochet Podcast to discuss the troubles of dealing with an uncooperative world. He, Steve, and James discuss the fall of the New Puritans in the real world as they resist from their barracks on prestigious college campuses. The gang then moves from culture war to the shooting kind as they consider Putin's recalcitrance and negotiations with Iran.Plus, Hayward and Lileks unpack the Court of International Trade's tariff intervention, the Big, Beautiful Bill that's worked its way out of the House, and Elon Musk's DC departure. - Sound from this week's open: CNN's Jake Tapper on The Prof G Pod defending his 15-year-old son.

Western elites have run into a recurring predicament over the past decade: In a democracy, you can't abolish the voters. Populist coalitions are on the march in Europe, and while they've yet to take over their respective governments like their American counterparts, they aren't going away. So Henry Olsen returns to the podcast to give us the scoop on everybody from the Romanians, who just had their delayed election, to the Poles and Hungarians who have some coming up, along with Reform UK and AfD. We also dig into Trump's so-far successful 'Dirty Harry' theory of justice and the limitations any politician's gotta know — including the transformational ones. Plus, Lileks and Hayward yap about the latest with Harvard, the "stochastic terrorism" that killed two young Jews in DC, and Original Sin...- Soundbite from this week's open: UK PM Kier Starmer pivots on immigration

Building Trust with AI in Customer Support  Shep interviews Kenji Hayward, Senior Director of Customer Support at Front. He talks about Front's The State of Service Expectations report and how customer expectations are evolving around AI, response times, loyalty, and what businesses can do to meet and exceed those expectations.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What are the top expectations customers have from brands? What role does AI play in enhancing customer interactions and support?  How many bad experiences does it take before a customer stops doing business with a company?  Why is it important for companies to use their products?  Is there a difference between how businesses and customers perceive good response times?  Top Takeaways:    Be a customer of your own business. One of the best ways to understand and improve a product is by using it yourself. When team members, including managers and leaders, act as customers, they feel what real customers experience, both the good and the bad.    The State of Service Expectations by Front found that it only takes three bad experiences before 59% of customers decide to leave and find a different company to do business with. This leaves almost half of the customers who leave after 2 or even 1 negative experience from your brand. This means every interaction counts.  The very first interaction can set the tone for their whole experience. Many companies are now using AI to handle their first contact, so it must be friendly, fast, and accurate.  Transparency is essential in building trust. Companies using AI or chatbots should always be upfront with customers. People appreciate being told whether they are chatting with a human or a digital assistant, and that when the technology isn't working, there is an easy way to reach a real person.  Many customers (39%) like it when companies remember their preferences or past purchases and use that information to offer better service. However, some customers (57%) also worry about how much personal data is shared with AI or other technology. Finding the right balance between personalization and privacy is important so customers can feel comfortable and safe with how their information is being used.  Customers want an amazing experience, even if it costs extra. The State of Service Expectations found that 60% of customers would be willing to pay more for faster response times. Our customer service and experience research echoes this, where 59% of customers say customer service is more important than price.   AI has gotten much better, faster, and cheaper in the last few years. It's easy to get caught up in the latest technology or the fanciest software. But no matter how advanced your tech is, it won't matter if you don't have the foundations of good customer service, like empathy, transparency, speed, and convenience.  Plus, Shep and Kenji discuss how much customers are willing to wait for email, chat, or phone responses before they start to lose patience with your brand. Tune in!  Quote:   "Bad experiences can turn the customer off and make you lose their loyalty. In this day and age, where customers have many options on brands they want to work with, the role of customer support teams has become really amplified."    About:    Kenji Hayward is the Senior Director of Customer Support at Front. He is a customer experience and AI innovator. You can follow his newsletter on customer support and technology, Top Tier Support.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.    Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode of the California Now Podcast, host Soterios Johnson chats with Olympic gold medalist, bestselling author, and Bay Area native Kristi Yamaguchi. The figure skating icon reflects on her childhood in Fremont, her first time on the ice at a Hayward mall, and her unforgettable 1992 World Championship win in Oakland. “It truly was a huge homecoming,” she says, recounting the joy of competing on local ice surrounded by family, friends, and longtime supporters. Yamaguchi also discusses her nonprofit, Always Dream, which promotes early childhood literacy through book donations, digital reading tools, and personalized coaching for underserved families. “Reading does truly unlock the ability to dream,” she shares. She also opens up about writing her bestselling children's book Dream Big, Little Pig and the honor of being immortalized as a Barbie doll in Mattel's Inspiring Women series. A proud Californian, Yamaguchi highlights some of her favorite local experiences, including hiking near Mount Diablo, catching a musical in San Francisco, and cheering on the San Jose Sharks. “Oracle Park, if you're a baseball fan—or even if you're not—you've got to go visit and you've got to watch some of those splash landings from the home runs,” she says. Finally, she recommends her favorite local rinks for skaters of all skill levels.

OTF's Longhorn Livestream discusses the latest in Texas football news, transfer portal updates and we take your questions! Drop your questions and comments in the chat!  

Bobby Burton and Gerry Hamilton react to Hayward Howard committing to Texas, what he brings to the Longhorns' class and more!  

It's the Hayward and Long Hour this week, meaning it's TheoBro-PoliPhi time. Since this duo was away for our recent episode featuring questions submitted by Ricochet subscribers, we asked for a new batch of inquiries catered specifically for our blithesome professor and the jocular seminarian. As ever, Ricochet members delivered a surplus of material for us in the chatty corner of showbiz. Care to get in on the conversation? Join us at Ricochet.com! 

It’s the Hayward and Long Hour this week, meaning it’s TheoBro-PoliPhi time. Since this duo was away for our recent episode featuring questions submitted by Ricochet subscribers, we asked for a new batch of inquiries catered specifically for our blithesome professor and the jocular seminarian. As ever, Ricochet members delivered a surplus of material for […]

With Congress missing in action, the two active branches of our federal government are at it again, and the temperature rises by the minute. Caught in the crosshairs are the increasingly exasperated American people and our numerous non-citizens, most notably Kilmar Abrego Garcia. Jason Willick joins today to argue that our partisan impulses are blinding team red and team blue to both the legal and the political stakes before us. Plus, Messrs. Lileks & Hayward talk Harvard's funding freeze and why they had it coming. - Sound from this week's opening: President Trump takes a question from his new favorite reporter.