Podcasts about blue cross blue shield

What if your next customer isn't a person, but an AI agent acting on their behalf? And what if that agent is evaluating your brand on a purely logical, data-driven basis, completely devoid of the emotional hooks your marketing has always relied on?Agility requires not just adapting to changing customer behaviors, but also redefining who—or what—our customer even is. It demands that we build operational and strategic frameworks that can cater to both human emotional drivers and the cold, hard logic of machines.Today, we are at Forrester CX in New York City, and we're going to talk about a fundamental shift in the customer journey: the rise of the AI agent as an influential, and in some cases, decision-making persona. This isn't just about using AI in our marketing; it's about marketing to AI. We'll explore what it means when our brand's message needs to be optimized not just for human perception, but for machine interpretation and evaluation.To help me discuss this topic, I'd like to welcome Chuck Gahun, Principal Analyst at Forrester. About Chuck Gahun Chuck is a leader in Forrester's Digital Business & Strategy practice serving business and digital executives. His research coverage includes content management systems (CMSes), product information management (PIM) systems, and commerce services and strategy for B2B and B2C companies. Chuck helps executives design strategies that deliver customer and business value by partnering with technology vendors and services providers. Chuck has 20 years of experience in content and commerce. He specializes in digital strategy, experience design, and technology initiatives in CMSes, e-commerce systems, digital asset management (DAM) systems, PIM systems, digital experience platforms (DXPs), and several others. He has led strategy and implementations for brands like Goldman Sachs, Blue Cross Blue Shield, Hilti, Marriott, AARP, and the Centers for Disease Control. Prior to joining Forrester, Chuck was a managing director and partner at Shift7 Digital (a Merkle company) and held senior management positions at ZS Medullan and Publicis Sapient. Chuck holds a BA in government and international politics and an MS in technology management from George Mason University. Chuck Gahun on LinkedIn: https://www.linkedin.com/in/chuckgahun/ ---------- Resources ---------- Forrester: https://www.forrester.com We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fThe most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

Love, romance and intimacy can look very different in the second half of life — no matter your gender or sexuality. Today we get stories of gay men growing older together, a trans woman from Coffee County finally living in full expression after a huge loss and a woman with her own coming out story who is now coaching people later in life on how to get through the messy middle and beyond.Throughout a lifetime, one hope is that we never stop growing into ourselves — evolving as we know more, overcome more and love more. On today's episode of NextAge, we talk with leaders in our LGBTQ+ community to learn how we can become more resilient and kind to ourselves and those around us. Especially in the face of mighty hurdles.Got a story to share for our NextAge series? Leave us a message at 615-751-2500 or chime in during the live show on our YouTube stream.This season of NextAge is made possible by a grant from the West End Home Foundation — Advancing Aging with Dignity and Strengthening Communities — and by BlueCross BlueShield of Tennessee.Guests• Dwayne Jenkins, Nashville Black Pride, Nashville Cares, Brothers United• Ginger Cutrell, transgender community advocate• Anne-Marie Zanzal, Coming Out Coach

Today's episode features guest host Michael Upshall (guest editor, Charleston Briefings) who talks with Allison Belan, Director for Strategic Innovation, Duke University Press. Allison has a background in English and Philosophy. In this conversation, she talks with Michael about her start in type setting, working on school newspapers and school literary magazines and then a school journal in college.  She talks about working as a project manager with a very small custom software consultancy that worked with a variety of corporations, like Wrangler Jeans and Blue Cross Blue Shield,  to build their first Business to Consumer (B2C) websites during the early days of the World Wide Web.  She appreciated the newly acquired technology and business skills of this job, but missed publishing. In 2004, She joined Duke University Press as assistant production manager for journals. She details the evolution of her roles over the years at Duke, to her current role as Director for Strategic Innovation and Services which includes managing the technology operations and business systems of the Press and, as Allison says, keeping an eye on what's going on in the broader industry and when something transformative about operations or business needs to happen, ringing the bell at the press with the need to get up to speed and work to begin adopting new initiatives, like AI and accessibility among other things, and supporting and aligning with strategy.  The video of this interview can be found here: https://youtu.be/Yxhhqfse_Gc LinkedIn: https://www.linkedin.com/in/mupshall/ https://www.linkedin.com/in/allisoncbelan/ Keyword #DukeUniversityPress #PublishingLeadership #PublishingInnovation #DigitalPublishing #DigitalScholarship #DigitalStrategy #TechAndPublishing #Accessibility #HigherEd #LibraryInnovation #InformationLiteracy #CriticalThinking #InformationProfessionals #AcademicLibraries #LearningResources #EdTechTools #career #scholcomm #ScholarlyCommunication #libraries #librarianship #LibraryNeeds #LibraryLove #ScholarlyPublishing #AcademicPublishing #publishing #LibrariesAndPublishers #podcasts

June 18, 2026 ~ Mark Fendrick details how changes from Blue Cross Blue Shield could limit access to private practice mental health providers. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

ANNOUNCEMENT: If you're a caregiver based in New York State or still have family in New York, join me on Thursday June 18th for my webinar, Caregiving: A Public Health Issue. 8pm est; $15 per person.Sign up here: https://www.eventbrite.com/e/1991026454723?aff=oddtdtcreatorOn this episode of The Social Work Rants Podcast, I discussed the changes to reimbursement rates for providers using CPT codes 90834 and 90837 on the Alma platform, effective July 15th. The changes involve adjusting the rates for session durations, with code 90837 (53 minutes and up) being reimbursed at the same rate as code 90834 (37-52 minute sessions). Basiliso also mentioned the impact of inflation on these changes, citing a recent 4.2% inflation rate.Inflation and Mental Health ConcernsI discuss the impact of inflation on various aspects of life, including healthcare costs and gas prices, noting that while President Biden reduced the national inflation rate, many expenses continue to rise. I expressed concerns about technology platforms like Headway that visually scan patients during mental health sessions, citing ethical issues around patient privacy and surveillance. I also mentioned challenges with audits and payment reimbursements for agencies.I highlight the work of Justin Gillespie from Blue Cross Blue Shield of Michigan, who is working on legislation to address reimbursement rates at both state and national levels.Payer Regulation Impact on NonprofitsI discussed recent payer regulation changes affecting Medicaid and HMO services, including increased denial rates and higher audit frequencies leading to potential nonprofit closures. They highlighted budget issues in New York City affecting nonprofit organizations' ability to pay staff and bills. Basiliso noted that the full impact of the HR1 legislation may not be fully realized until after the November general election.Medicaid Recertification Changes UpdateI also warned about upcoming changes to Medicaid recertifications and a new work requirement effective in July, which will require individuals to show proof of working up to 80 hours to maintain their benefits. These changes will significantly impact vulnerable populations and make social workers' jobs more challenging. The discussion was presented as educational content to help professionals understand the evolving landscape affecting their work.

Jason talks about the start of the World Cup and what he believes to be tepid local interest in it. It's okay. This is a safe space. You can admit you don't really care for soccer all that much. But if you're like Jason, you DO like the new corporate name for Williams Arena - The Barn, supported by Blue Cross/Blue Shield.

The land of Big Tech Therapy has been making headlines. I cover some of them in this episode.*The links shared below are a reference only and do not necessarily reflect the opinions of Marie Fang, Private Practice Skills, or its sponsors.If you'd like a great summary of all that I covered, check out ZynnyMe's article:https://www.zynnyme.com/blog/alma-headway-and-the-big-questionIf you feel compelled to do something, this r/therapists post links to several options at the systemic level:https://www.reddit.com/r/therapists/comments/1tvzpov/support_and_advocacy_for_therapists/Build Better Health's Mental Health Insurance Reform Task Force's Petition (if you'd like to sign):https://actionnetwork.org/petitions/we-demand-a-system-that-reflects-the-true-value-of-mental-health-careThank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email and forms easy and streamlined. Check them out here:⁠https://hubs.la/Q04k58tL0⁠*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Citations:Alma has investments from Cigna and Optum:https://cignaventures.com/alma-raises-130m-in-series-d-funding-led-by-thoma-bravo-to-advance-its-mission-to-simplify-access-to-high-quality-affordable-mental-health-care/Health Care Service Corporation (HCSC), the parent company of several Blue Cross Blue Shield programs, invests in Headway:https://www.hcsc.com/newsroom/news-releases/2023/strategic-investment-headway-behavioral-healthReference: HCSC is parent company of Blue Cross Blue Shield:https://www.hcsc.com/who-we-areRula backed by Blue Venture Fund:https://bhbusiness.com/2024/09/17/digital-mental-health-platform-rula-health-expands-to-50-states/Reference: Blue Venture Fund invests on behalf of Blue Cross Blue Shield:https://blueventurefund.com/Headway and Alma announce 30 percent cut in Optum Rates, January 2025:https://clearhealthcosts.com/blog/2024/11/2-digital-mental-health-platforms-cut-pay-rates-for-therapists-with-unitedhealths-optum-stirring-anger/Aetna cuts rates with Alma-contracted therapists:https://bhbusiness.com/2026/05/21/aetna-cuts-rates-with-alma-contracted-therapists/r/therapists megathread on Aetna's rate cuts through Alma:https://www.reddit.com/r/therapists/comments/1tj1bl1/megathread_aetna_alma_reimbursement_changes_90837/APA urges Aetna to halt rate cuts:https://updates.apaservices.org/apa--american-psychiatric-association-urge-aetna-to-pause-reimbursement-rate-cuts-for-behavioral-health-cliniciansAetna Launches Aetna Mental Health on Demand:https://www.aetna.com/insights/news/aetna-launches-mental-health-on-demand.htmlCVS Announces Aetna Mental Health on Demand:https://www.cvshealth.com/news/condition-management/aetna-launches-aetna-mental-health-on-demand-to-provide-real-time-access-to-care-and-ongoing-support.htmlProof News Article: "Woman's Talkspace Therapy App Sessions Exposed in Court"https://www.proofnews.org/womans-talkspace-therapy-app-sessions-exposed-in-court/FTC Sues Amazon for Monopoly Power:https://www.ftc.gov/news-events/news/press-releases/2023/09/ftc-sues-amazon-illegally-maintaining-monopoly-powerClass Action Lawsuit Against Headway:https://www.classaction.org/news/headway-hit-with-class-action-over-alleged-disclosure-of-patient-info-to-googleClear Health Costs Article: "Therapists have misgivings on the platforms: Alma, Headway etc. and the business of therapy”https://clearhealthcosts.com/blog/2025/11/therapists-have-misgivings-on-the-platforms-alma-headway-etc-and-the-business-of-therapy/Website: www.privatepracticeskills.comThis podcast is not intended as professional or legal advice. Be sure to seek the services of a professional if you are in need of them.

June 9, 2026 - Dale Colee joined Byers & Co to preview Pharmacy Facts with Friends that will feature discussion on Father's Day deals at Brass Horn, the recent state legislative session, their customers with Blue Cross Blue Shield, and Forsyth Fest. Listen to the podcast now!See omnystudio.com/listener for privacy information.

June 8, 2026 ~ Tricia Keith, President and CEO of Blue Cross Blue Shield of Michigan joins Paul W. Smith live from the Detroit Economic Club. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, we capture authentic perspectives from conference attendees on the challenges of health care affordability and its wide-reaching impact across Michigan. Business leaders, policymakers, and small business owners share how affordability issues affect their daily lives and decision-making. Stakeholders agree that collaborative solutions are needed to address these challenges, with many recognizing the importance of partnership across sectors. The episode also highlights how Blue Cross Blue Shield of Michigan is actively engaged in both leading and participating in efforts to find and implement meaningful solutions for a more affordable health care system.Guests:Ryan MaibachLina Hourani-HarajliCarla Walker- MillerRick BakerDr. Bernard CostelloEmily Gerkin GuerrantKurt BrauerJamie Westrick

Dr. Namita Yende, senior medical director and associate chief medical officer at Blue Cross Blue Shield of Michigan, talks about navigating cognitive health concerns with a loved one. See omnystudio.com/listener for privacy information.

On this episode, we highlight Blue Cross Blue Shield of Michigan's nonprofit mission and its investments aimed at improving community health, reducing disparities, and addressing the long-term drivers of health care costs. Blue Cross Blue Shield of Michigan's social mission is central to advancing both health and affordability across Michigan. Through investments made by the Michigan Health Endowment Fund, the Blue Cross Blue Shield of Michigan Foundation, and support for safety net providers, Blue Cross Blue Shield of Michigan is helping to strengthen communities and support those most in need. The episode explores how addressing social determinants and root causes of health leads to better outcomes and reduces long-term costs. We also discuss the impact of uncompensated care on the entire health care system and the importance of supporting community health as an essential part of building a sustainable, affordable health care system for everyone.Guests:•Tiffany Albert• Jason Maciejewski• Mary Lewis

In this episode, we feature an honest conversation with small business owners about the rising costs of health insurance and the difficult trade-offs they face to offer coverage to their employees. Employers share their firsthand experiences with affordability challenges, highlighting the real-world impact of escalating health care expenses on their businesses and lives. The discussion explores how Blue Cross Blue Shield of Michigan is partnering with employers to manage costs while maintaining access and quality for employees. Solutions such as value-based care, pharmacy cost management, and population health programs are examined as part of Blue Cross Blue Shield of Michigan's commitment to creating sustainable, long-term affordability—emphasizing strategic partnerships over short-term cost shifting.Guests:•Andy Hetzel•Brian Calley•Mark Ware•Alan C. Young

Send us a text and chime in!When someone is released from custody in a rural community, getting home can be its own challenge. Navajo County covers about 10,000 square miles of mostly rural land – roughly the size of the state of Massachusetts. Many people leave the jail with no money, no ride, and nowhere safe to go. And during Mental Health Awareness Month, it's important to recognize how moments like these can shape a person's emotional stability. A safe way home isn't just a logistical need – it's a mental health intervention, helping people avoid crisis, isolation, and the desperation that can lead to reoffending. With support from Blue Cross Blue Shield of Arizona Health Choice (AZ Blue's...   For the written story, read here >> https://www.signalsaz.com/articles/az-blue-helps-rural-residents-get-home-safely/ Check out the CAST11.com Website at: https://CAST11.com Follow the CAST11 Podcast Network on Facebook at: https://Facebook.com/CAST11AZFollow Cast11 Instagram at: https://www.instagram.com/cast11_podcast_network

Send us a text and chime in!Twenty Arizona residents were awarded the Empowering Diversity Scholarship ahead of the 2026-27 academic year through a partnership between Fiesta Sports Foundation and Blue Cross Blue Shield of Arizona (AZ Blue). Scholarship funds will provide financial support for recipients pursuing post-secondary education or completing their GED (General Educational Development). Over the program's seven years, the scholarship has been awarded to 164 Arizonans, including this year's recipients. The 20 individuals received a total of ,500 in financial awards and wraparound support. “One of the most transformative investments we can make is in people, and this year's Empowering Diversity Scholarship recipients remind...   For the written story, read here >> https://www.signalsaz.com/articles/arizona-students-receive-87500-in-scholarship-awards/ Check out the CAST11.com Website at: https://CAST11.com Follow the CAST11 Podcast Network on Facebook at: https://Facebook.com/CAST11AZFollow Cast11 Instagram at: https://www.instagram.com/cast11_podcast_network

In this episode, we explore how Blue Cross Blue Shield of Michigan is partnering with major health systems and providers to transform the way health care is delivered and paid for in Michigan. By working collaboratively with Corewell Health, Henry Ford Health, and a broad network of providers, Blue Cross is shifting away from the traditional fee-for-service model—which pays for the volume of care provided—and moving toward value-based care that rewards better patient outcomes. This approach aims to improve the quality of care, reduce unnecessary or duplicative services, and make health care more affordable in the long run. Achieving true affordability requires close alignment and cooperation not only between insurers and providers, but also with employers who share in the goal of accessible, high-quality care for all.Guests:Tricia KeithBrian PetersRob CasalouTina Freese DeckerTodd Van Tol

Forty years of experience in medicine brings a lot of knowledge, wisdom and health information. On this episode, Chuck Gaidica is joined by Dr. Jim Grant, Chief Medical Officer at Blue Cross Blue Shield of Michigan, who is retiring after more than 30 years in medicine. Together, they discuss his career, how medicine has evolved and what he wants you to know about your health and prevention as he reflects on his experiences.In this episode of A Healthier Michigan Podcast, we explore:A 40-year careerWhat has changed in the medical industryImportant health tipsDr. Grant's future plans 

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May 27, 2026 ~ Tricia Keith, President and CEO of Blue Cross Blue Shield of Michigan, joins Chris and Lloyd live at the Mackinac Policy Conference. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 27, 2026 ~ Tricia Keith, President and CEO of Blue Cross Blue Shield of Michigan joins Paul W. Smith live from the Mackinac Policy Conference. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 27, 2026 ~ Luanne Thomas Ewald, COO of Michigan Medicine's Ann Arbor hospitals, joins Kevin after Michigan Medicine reached an agreement with Blue Cross Blue Shield of Michigan. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

May 26, 2026 - Dale Colee joined Byers & Co to preview Pharmacy Facts with Friends and to give an update on Blue Cross Blue Shield network coverage and House Resolution 0746 that aims to help independent pharmacists serve their communities. Listen to the podcast now!See omnystudio.com/listener for privacy information.

I'm joined by Heather Rollins of Blue Cross Blue Shield of Nebraska to bring you something new for employers, employees, and brokers. It's called Personal Blue. Learn the facts about ICHRA, right here, today! Call 888-391-8532 or go to https://www.nebraskablue.com to learn more! This is Season 22 Episode 13 of America's Healthcare Advocate. I'm Cary Hall.

Menopause is having a moment! After generations of misunderstanding, myths and mockery, menopause and perimenopause is starting to get the attention and support it deserves. And no wonder: in the United States, about 6,000 women enter menopause each day, according to scientific data. In this episode of NextAge Season 2, we're joining the conversation. You'll hear from some of familiar on-air hosts here at Nashville Public Radio about their experiences and medical experts who specialize in menopause healthcare.Got a story to share for our NextAge series? Leave us a message at 615-751-2500 or chime in during the live show on our YouTube stream.This season of NextAge is made possible by a grant from the West End Home Foundation — Advancing Aging with Dignity and Strengthening Communities — and by BlueCross BlueShield of Tennessee.This episode was hosted and produced by LaTonya Turner.Guests: Nina Cardona, Morning Edition Host, WPLN/Nashville Public Radio Jude Mason, Mid-day Host, WNXP Radio Leigh Mayo, Account Manager, WPLN/Nashville Public Radio Megan Jones, Digital Editor, WPLN/Nashville Public Radio Dr. William Lee, Associate Professor Obstetrics and Gynecology, Vanderbilt Medical Center; certified menopause practitioner  Anne-Ward Eshelman - Nurse Practitioner at HaneyGYN

It's not that what we learned about the birds and the bees was all wrong. It's just that it was mostly about procreation and – more likely – focused on how not to make a baby before the time is right. As we've learned in this season of NextAge, baby making and physical intimacy are not the same thing, and that's especially apparent in the second half of life. In this episode, we bring you the birds and the bees for those who've been around the block. It may be a useful discussion for all of us, no matter our age.Got a story to share for our NextAge series? Leave us a message at 615-751-2500 or chime in during the live show on our YouTube stream.This season of NextAge is made possible by a grant from the West End Home Foundation — Advancing Aging with Dignity and Strengthening Communities — and by BlueCross BlueShield of Tennessee.This episode was produced by Blake Farmer.Guests: Jill Danford, MD, board-certified urogynecologist, Ascension Saint Thomas Melissa Kaufman, MD, PhD, urology professor, Vanderbilt

En el Radar Empresarial de hoy ponemos el foco en la resolución judicial del enfrentamiento entre Elon Musk y OpenAI. El tribunal federal de Oakland ha dado la razón a la empresa liderada por Sam Altman, despejando así uno de los principales obstáculos para su esperada salida a Bolsa, considerada una de las operaciones financieras más relevantes del año. La decisión no ha sentado nada bien al fundador de Tesla, que reaccionó públicamente a través de su red social X. Musk aseguró que permitir este tipo de actuaciones “sienta un precedente peligroso” para las organizaciones benéficas en Estados Unidos y criticó duramente el fallo emitido por el jurado. Pese al revés judicial, el empresario sudafricano no piensa abandonar la batalla legal. Sus abogados ya han confirmado que recurrirán la sentencia, al considerar que el proceso se ha centrado únicamente en cuestiones técnicas relacionadas con los plazos legales y no en el fondo del conflicto. Musk sostiene que Sam Altman y Greg Brockman obtuvieron beneficios económicos indebidos a partir de una organización creada originalmente sin ánimo de lucro. Sin embargo, esas acusaciones no convencieron al jurado, que concluyó que la demanda fue presentada demasiado tarde y, por tanto, había prescrito legalmente. La resolución también beneficia a Microsoft, compañía que apostó por OpenAI con una importante inversión en 2019 y que igualmente estaba incluida en la demanda. Con este fallo, queda descartada la posibilidad de que ambas empresas tuvieran que devolver hasta 180.000 millones de dólares, como reclamaba Musk. Desde OpenAI han respondido describiendo al magnate como una figura “egoísta y obsesionada con el control”, asegurando además que abandonó la empresa después de no lograr el dominio absoluto sobre la compañía tecnológica. En Estados Unidos existen precedentes similares relacionados con organizaciones sanitarias y compañías sin ánimo de lucro que posteriormente cambiaron su estructura empresarial. Casos como Blue Cross Blue Shield of California o United Health estuvieron rodeados de controversia sobre quién debía considerarse propietario real de sus activos. También hay ejemplos de empresas que vieron frustrados sus planes de cotizar por problemas legales y financieros. Uno de los más conocidos es WeWork, cuya salida a Bolsa terminó fracasando tras acumular pérdidas millonarias, sufrir críticas por la gestión de sus directivos y recibir valoraciones consideradas irreales por el mercado. Tiempo después, la empresa acabó declarándose en bancarrota.

In this episode, Steve Moorehead, Vice President of Product, Strategic Planning and Performance Management at Blue Cross Blue Shield of Massachusett, and Marc Pierce, Principal at ECG Management Consultants, discuss why client retention has become a growing challenge for health plans and how organizations can use data-driven insights to identify risk earlier.This episode is sponsored by ECG Management Consultants.

We're kicking off Week 2 of our NextAge season on romance, intimacy and our bodies with one of our city's most interesting citizens: George Rowe. A man who has lived many lives.He's been a Christian music recording artist with a big publishing deal. He's been an attorney. And now he heads the Nashville office of Compass Realtors. He's also lived the life of the stereotypical nuclear American family with his wife and three kids — until something had to change.This episode was produced by Josh Deepan. NextAge is made possible in part by BlueCross BlueShield of TennesseeGuest George Rowe, Compass Real Estate principal broker

In this episode, Steve Moorehead, Vice President of Product, Strategic Planning and Performance Management at Blue Cross Blue Shield of Massachusett, and Marc Pierce, Principal at ECG Management Consultants, discuss why client retention has become a growing challenge for health plans and how organizations can use data-driven insights to identify risk earlier.This episode is sponsored by ECG Management Consultants.

In this episode, Dr. Yndia and guest global wine traveler Stephanie Browne, founder of Sipping Sense and Divas Uncorked, discuss all things related to wine, culture, leadership, and connection. Drawing from more than thirty years of corporate experience in Human Resources and DEI at Blue Cross Blue Shield, Stephanie shares how her professional journey, as a cultural connector who celebrates Black life through food, wine, and storytelling, has shaped her approach to hospitality, entertaining, and inclusion. They also discuss her new book, Sipping Sense: Uncorking the Flavors of Wine, Entertaining and Healthy Cooking, the evolving landscape of wine culture, and why gathering intentionally remains a powerful expression of identity, confidence, and belonging in African descended communities. Production credit: @Masauko. Episode sponsored by @Give Black Alliance.  Share and Follow on IG: @BelongingToBlackness_Podcast & @ProfYndia. Listen to episodes directly at: https://yndialorickwilmot.com/belonging-to-blackness/ and wherever you listen to your podcasts.  Apple Podcast Amazon Music iHeart Radio Spotify Support the podcast & use 21% off Discount Code: BELONGTOBLACK at CozyEarth.com #BlackWines #EntertainWithStyle #SippingSense #BelongingToBlackness #DivasUncorked #StephanieBrowne #HealthyCooking #FoodAndWineExperience #WomenInWine The post S7, Ep 067 with Stephanie Browne, on the art of gathering: wine, memory & Black belonging first appeared on Yndia Lorick-Wilmot, PhD.

Love, romance and intimacy can look very different in the second half of life — no matter your gender or sexuality. Today we get stories of gay men growing older together, a trans woman from Coffee County finally living in full expression after a huge loss and a woman with her own coming out story who is now coaching people later in life on how to get through the messy middle and beyond.Throughout a lifetime, one hope is that we never stop growing into ourselves — evolving as we know more, overcome more and love more. On today's episode of NextAge, we talk with leaders in our LGBTQ+ community to learn how we can become more resilient and kind to ourselves and those around us. Especially in the face of mighty hurdles.Got a story to share for our NextAge series? Leave us a message at 615-751-2500 or chime in during the live show on our YouTube stream.This season of NextAge is made possible by a grant from the West End Home Foundation — Advancing Aging with Dignity and Strengthening Communities — and by BlueCross BlueShield of Tennessee.Guests• Dwayne Jenkins, Nashville Black Pride, Nashville Cares, Brothers United• Ginger Cutrell, transgender community advocate• Anne-Marie Zanzal, Coming Out Coach

Second half of life companionship may look a lot different than the first. Procreation is off the table, merging households holds new logistical challenges, and there's often grown children with strong opinions to consider. Whether it's through death, divorce, or another kind of shift, love, intimacy and romance change as we age. And for many who end relationships that started in the first half of life, what they want out of the second looks very different. Our guests on the show today have, to quote the great Joni Mitchell, seen love from both sides now. They've been in love. They've been alone. They've got mixed feelings and find the beauty in it all. NextAge season 2 continues.Got a story to share for our NextAge series? Leave us a message at 615-751-2500 or chime in during the live show on our YouTube stream.This season of NextAge is made possible by a grant from the West End Home Foundation — Advancing Aging with Dignity and Strengthening Communities — and by BlueCross BlueShield of Tennessee.Guests• Barb Opyt, Learning and Development consultant• Angela Hobbs, retired trainer• Philip Tulimieri, author

n this Bright Spots in Healthcare episode, host Eric Glazer brings together Medicare Advantage and operational leaders to explore a growing challenge facing health plans: why identifying risk is no longer enough to improve outcomes. As organizations invest heavily in HRAs, predictive analytics, and member insight platforms, many still struggle to convert those insights into timely, coordinated action. This discussion focuses on where execution is breaking down between identification and intervention, and what leading plans are doing differently to reduce friction, align teams, and engage members while the opportunity to act still exists. This is a candid discussion for executives navigating increasing pressure around Stars, affordability, member engagement, and operational efficiency, while trying to turn insight into measurable performance improvement. Our guests include: Vanita Pindolia, PharmD, MBA, Vice President, Stars Program, Blue Cross Blue Shield of Michigan Chuck Palermo, Vice President, Operations, Health Alliance Plan Linda Isham, Former Vice President, Operations & Clinical Support, Humana Cory Busse, Vice President, Strategic Solutions, Icario  Together, they explore: Why insight without operational coordination often fails to improve outcomes How leading plans are identifying the small populations that disproportionately impact performance What changes when organizations shift from retrospective reporting to real time intervention How plans are reducing friction by coordinating Stars, quality, operations, and engagement efforts around a shared action plan Why understanding behavioral, social, and operational barriers is becoming critical to improving adherence, experience, and quality outcomes How organizations are designing outreach and engagement strategies that reflect real member behavior, not just clinical gaps This episode offers a practical look at how leading organizations are closing the gap between insight and action, and what it takes to operationalize engagement in a way that consistently improves quality, cost, and member experience.   Panelist Bios: https://www.brightspotsinhealthcare.com/events/closing-the-gap-between-insight-and-action-data-informed-tech-enabled-strategies-for-health-plans/ Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. Download guide: https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/05/Final_May7_Episode_Guide.pdf Key Insights Summary: Find key insights from the discussion, guest takeaways, and detailed moderator notes captured by Eric during the conversation, https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/05/May_7_2026_KIS.docx.pdf Resources:  Report: Health Plan Playbook for 2027, Part 1: From HRA Completion to Real Action This first report in Icario's Health Plan Playbook for 2027 series examines why Medicare Advantage plans need to rethink the HRA as more than a requirement or data collection exercise. The issue is not that plans lack information. It is that the handoff between what members report and what happens next is often too slow, fragmented, or manual to drive meaningful action. The report focuses on a core shift facing plans heading into 2027: completing an HRA is no longer the goal. Acting on it is. When a member is engaged, self reporting, and open, plans have a short window to intervene. If nothing happens in real time, that moment is lost. Drawing on practical examples, the report shows how real time intervention, automatic enrollment into barrier removal programs, and proactive identification of risk patterns can help plans reduce delays, support care teams, and close the gap between insight and action. Inside, you'll find insights on: Why HRAs should be treated as a moment of influence, not just a compliance requirement Where plans lose momentum between member reported needs and follow up action How automatic enrollment can reduce manual handoffs and connect members to support faster Why delayed intervention creates hidden costs across ED utilization, inpatient stays, Stars performance, and unresolved care gaps How plans can act on SDoH, ADL, and behavioral signals while members are still engaged What changes when real time decisioning is embedded directly into the member experience The broader lesson is operational: plans that improve performance are not just collecting better data. They are reducing the time between signal and action, removing broken handoffs, and helping members get to the right support while the opportunity still exists. To request your copy of the report, please contact show producer Nicole Roberts at nroberts@brightspotsventures.com. Thank You to Our Episode Partner, Icario: Icario is a healthcare engagement platform designed to help health plans move beyond disconnected outreach and fragmented member experiences toward more coordinated, action oriented engagement. By combining behavioral science, real time data, and personalized engagement strategies, Icario helps plans identify where members are most likely to disengage, what barriers may prevent action, and how to intervene at the right moment to drive meaningful outcomes. Rather than simply increasing touchpoints, the focus is on reducing friction, improving coordination across teams and programs, and helping members take the next best step. The result is stronger performance across quality, adherence, cost, and member experience. Schedule a Meeting with a Senior Leader at Icario: To explore how Icario is helping health plans improve engagement, reduce friction, and drive more coordinated action across the member journey, reach out to show producer Nicole Roberts at nroberts@brightspotsventures.com to schedule a conversation with a member of the Icario leadership team. About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.   We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.

NextAge Season 2, our series on romance and intimacy in the second half of life, continues with a deep dive on technology and dating apps. Smart phones, tablets and computers, social media sites like Facebook, Instagram and TikTok, and online dating apps like OurTime, SilverSingles, and SeniorMatch help a growing number of seniors find companionship and keep connected with family. However, entering into the digital world isn't always simple. So how are older adults learning to navigate these platforms? How do they build confidence online? How do we all keep up with constant tech changes — and stay safe?As more seniors explore dating later in life, are these apps working to meet everyone's needs? Today we get some professional advice, tech support, and a safety briefing – all while hearing the good, bad, and in between of the new state of dating.You can join in on the conversation during the noon hour on our YouTube livestream. Listen now to aired episodes of NextAge on our website.This season of NextAge is made possible by a grant from the West End Home Foundation — Advancing Aging with Dignity and Strengthening Communities — and by BlueCross BlueShield of Tennessee.Guests Julie Grower, dating app user Chuck Taylor, dating app user June Moore, particpant, Seniors on the Move, Tech Goes Home Dr. Jess Carbino, sociologist; relationship & online dating expert Breana Clark, MSW, program Manager, Senior Renaissance Center Rachel Solava, outreach and advocacy manager, Digital Literacy for Seniors, Greater Nashville Regional Council

May 12, 2026 - Dale Colee joined Byers & Co to preview Pharmacy Facts with Friends that will feature the Brass Horn and Richland Community College student trustees, and to talk about Blue Cross Blue Shield coverage. Listen to the podcast now!See omnystudio.com/listener for privacy information.

Today we kick off NextAge Season 2, a series focused on romance, intimacy, and relationships in the second half of life, with a personal and hilarious conversation with Brenda Kay and Sheri Lynn, the purveyors of NashTrash Tours.For nearly 30 years, Brenda Kay and Sheri Lynn, also known as the Jugg Sisters, have been carting tourists and locals alike around town, showing off the city with their comedy show on wheels. Known for their wigs, makeup, and over-the-top humor, the pair prove that the characters on the big pink bus aren't far from the real thing: authentic, fearless, and hilarious. Today, the real-life sisters open up about love, aging, intimacy, and things many of us still laugh nervously about discussing out loud.Please note: This episode contains candid conversations about intimacy, aging and physiology that may not be suitable for younger listeners.This episode was produced by Mary Mancini.NextAge is made possible by BlueCross BlueShield of Tennessee

In this episode, Hasan Shanawani, Associate Chief Medical Officer at Horizon Blue Cross Blue Shield of New Jersey, joins the podcast to discuss rising healthcare costs and the growing role of AI in payer decision-making. He shares how AI can enable organizations to “say yes” more often, while maintaining trust, transparency, and quality as these tools increasingly face consumers.

In this episode, Hasan Shanawani, Associate Chief Medical Officer at Horizon Blue Cross Blue Shield of New Jersey, joins the podcast to discuss rising healthcare costs and the growing role of AI in payer decision-making. He shares how AI can enable organizations to “say yes” more often, while maintaining trust, transparency, and quality as these tools increasingly face consumers.

No Airman Left Behind. Inside the Air Force Wounded Warrior Program, that promise is more than words. It is a mission that never ends. On this episode of the Your Next Mission® video podcast, SMA Tilley goes inside the Air Force Wounded Warrior Program (AFW2) with MSG (R) Marsha Hoskins of AFW2, Leslie Santiago Rodriguez and CMSgt (R) Jason David of Blue Cross Blue Shield Association Federal Employee Program, and to reveal exactly how this program is changing lives and why no Airman is ever left behind.The Air Force Wounded Warrior Program (AFW2) is the lifeline for wounded, ill, and injured Airmen, Guardians, and their Families. From the moment of injury through every stage of recovery, AFW2 walks alongside warriors with personalized care, advocacy, mentorship, and a community that refuses to let anyone heal alone. And when partners like Blue Cross Blue Shield Federal Employee Program stand shoulder to shoulder with that mission, the impact multiplies. This is the inside look every Airman, Guardian, caregiver, Veteran, and Military Family needs to hear.CMSgt (R) Jason David shares the warrior's perspective. Marsha Hoskins breaks down how the program actually works and who it serves. Leslie Santiago Rodriguez explains how Blue Cross Blue Shield FEP partners with AFW2 to extend care and resources to those who served. Three voices. One mission. Zero filters. Because heroes don't heal alone, and no Airman is ever left behind.LEARN MORE / GET INVOLVEDAir Force Wounded Warrior Program: https://www.woundedwarrior.af.milBlue Cross Blue Shield Federal Employee Program: https://www.fepblue.orgWhat you will hear in this episodeInside the Air Force Wounded Warrior Program and exactly who qualifies for AFW2 supportHow AFW2 walks with warriors and Families from the moment of injury through every stage of recoveryWhy CMSgt (R) Jason David says the Air Force Wounded Warrior Program saved more than just his careerHow Blue Cross Blue Shield Federal Employee Program partners with AFW2 to extend care, advocacy, and lifelong resourcesWhat caregivers and Military Families need to know about the support available to them right nowWhy the transition from active duty to civilian life is one of the hardest battles a wounded warrior fightsThe role adaptive sports, mentorship, and community play in the healing process inside AFW2How the partnership between BCBS FEP and the Air Force Wounded Warrior Program is reaching Airmen who did not know help existedWhy corporate America stepping up matters and what real partnership looks like in actionThe honest truth about what wounded warriors and their Families need most and how you can be part of the solutionHow to connect a wounded, ill, or injured Airman or Guardian to AFW2 todayWhy no Airman is ever left behind and what every Veteran should know about asking for helpWhat is the Air Force Wounded Warrior Program?Who qualifies for AFW2 support?How does the Air Force support wounded, ill, and injured Airmen?What does No Airman Left Behind mean in the Air Force?How does Blue Cross Blue Shield partner with the Air Force Wounded Warrior Program?What benefits do wounded warriors get through Blue Cross Blue Shield Federal Employee Program?How does AFW2 help with the transition to civilian life?What support is available for Air Force wounded warrior families?How do I connect a wounded Airman to the Air Force Wounded Warrior Program?What is the role of caregivers in AFW2?How do adaptive sports help wounded warriors heal?What resources are available for Air Force veterans with PTSD or TBI?How does the Air Force Wounded Warrior Program work with the VA?What is the impact of AFW2 on Airmen and Guardians?How can civilians support wounded warrior programs?What does Blue Cross Blue Shield FEP cover for federal employees and veterans?#NoAirmanLeftBehind #AirForceWoundedWarrior #AFW2 #BlueCrossBlueShield #BCBSFEP #FederalEmployeeProgram #WoundedWarrior #YourNextMission #SMATilley

Senate leader Phil Berger lost his primary in March to Rockingham County sheriff Sam Page by just 23 votes. When the margin is that close, every factor that influenced at least 23 voters could be considered the deciding element in the race. Berger's support for a controversial casino wasn't the only aspect of Berger's legislative record that faced criticism during the primary.Sheila Mikhail, a prominent biotechnology executive in the Triangle, spent more than $200,000 on the race for a very different reason. She's been advocating for a bill that would require insurance companies to cover supplemental breast cancer exams. Mikhail blames Berger and the lobbying influence of insurance companies like Blue Cross Blue Shield for keeping the bill from a vote on the Senate floor after it passed the House nearly unanimously. She spoke with WUNC News Capitol Bureau Chief Colin Campbell about her advocacy and why she decided to help Page.

This hour we're going to be talking with Beth Roberts, the CEO of Vermont's largest private insurance company, Blue Cross Blue Shield of Vermont. This is a rebroadcast of a show from early February. We wanted to replay it in light of some updates.Last month, BlueCross reported a net operating gain of 53 million dollars in 2025. This is significant because it's the first time in 2020 that the company did not lose money. Blue Cross has more than 200,000 members. That means about a third of Vermonters rely on the nonprofit company for health insurance. Blue Cross's tenuous financial state had a lot of ripple effects. The Green Mountain Care Board aggressively cut hospital budgets. State lawmakers capped certain prices. All of this was with the goal of limiting the cost of health care. Because Blue Cross said, we're not going to be able to cover all these claims.Now, the company says it's on a path to financial recovery. It's even been able to pay off a 30 million dollar loan it took out last year from its affiliate, Blue Cross Blue Shield of Michigan. 

In this Bright Spots in Healthcare episode, host Eric Glazer brings together payer leaders to explore a fundamental challenge in Medicare Advantage: why strong strategies often fail to translate into sustained performance. This conversation focuses on the gap between intention and execution, where plans invest heavily in programs, outreach, and data, yet still struggle to drive the member actions that ultimately determine cost, quality, and experience. This is a candid discussion for executives navigating rising pressure on margins, increasing complexity in member populations, and the growing need to prove performance beyond activity alone. Our guests include: Mike Rapach, President & CEO, CareFirst Community Health Plan Maryland Joshua Meeks, Vice President, Medicare Advantage Individual Business, Blue Cross Blue Shield of Michigan Jen Cohen-Smith, SVP Medicare, Healthfirst Kathleen Faulk, Chief Strategy Officer, Drips Together, they explore: Where Medicare Advantage strategies break down, not in design, but in execution Why member engagement alone is no longer sufficient to drive outcomes How leading plans are shifting from outreach to activation by addressing barriers to action in real time What it takes to align product design, pharmacy strategy, and operational workflows to support long-term sustainability How organizations are translating insight into action to improve adherence, reduce avoidable utilization, and drive measurable ROI This episode offers a practical look at how leading plans are redefining performance in Medicare Advantage, and what it takes to ensure that strategy actually delivers results at scale. Panelist Bios: https://www.brightspotsinhealthcare.com/events/ma-strategy-session-what-actually-drives-long-term-viability/ Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. Download guide here: https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/04/Episode-Guide-MA-Strategy-Session-04-09-26.docx.pdf  Key Insights Summary: Find key insights from the discussion, guest takeaways, and detailed moderator notes captured by Eric during the conversation, https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/04/04-09-26-KIS-MA-Strategy-Session_-What-Actually-Drives-Long-Term-Viability-Drips.docx.pdf  Resources:  Report: Stop Engaging, Start Activating; The New Architecture of Medicare Advantage Performance This companion report examines how health plans can close the gap between strategy and execution by focusing on what actually drives performance: whether members take action. Drawing on real-world implementation and emerging activation models, the report shows how identifying friction, understanding barriers, and guiding behavior in real time can improve adherence, reduce avoidable utilization, and strengthen outcomes across cost, quality, and experience. Inside, you'll find insights on: Identifying where outreach breaks down and why engagement alone fails to drive meaningful outcomes Understanding the root causes of non-adherence, including confusion, access barriers, competing priorities, and system design gaps Shifting from one-way communication to two-way, real-time conversations that surface and resolve barriers to action Designing activation models that guide members through next steps and increase completion of key actions Aligning engagement strategies with operational workflows to reduce friction and improve performance at scale Why moving from activity-based metrics to action-based outcomes is critical as financial pressure, regulatory changes, and member complexity increase The broader lesson is operational: the strongest Medicare Advantage models are not defined by how much outreach occurs, but by how effectively plans convert insight into action and ensure follow-through on the moments that matter most. To request your copy of the report, please contact show producer Jessica Tenzer at jtenzer@brightspotsventures.com. Thank You to Our Episode Partner, Drips: Drips helps health plans and providers drive meaningful member action through AI-powered, two-way communication at scale. By engaging members through familiar channels like text and phone, Drips enables real-time conversations that surface barriers, guide next steps, and improve adherence. Its approach shifts organizations from outreach to activation, helping close care gaps, reduce friction, and deliver more consistent performance across cost, quality, and experience. Learn more at drips.com. Schedule a Meeting with a Senior Leader at Drips: To explore how Drips can support your organization in moving from engagement to activation and improving member follow-through, reach out to show producer Jessica Tenzer at jtenzer@brightspotsventures.com to schedule a conversation with a member of the Drips leadership team.   About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.   We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.

LET'S ALL GO TO THE MALL•Happy Taskmaster Series 21 to us all! •Our day out at the mall. •Blind box unboxing from Toys-R-Us and Miniso. •A (hopeful) replacement for Stocky, and how Shopify is making it harder to implement. •Prime Healthcare (possibly?) ditching Blue Cross Blue Shield and why we can't change our coverage. •Visiting Atlas Comics on Harlem! ---------- Contest of Challengers #775 This episode is dedicated to Amy Gledhill, Armando Iannucci, Joanna Page, Joel Dommett, and Kumail Nanjiani. Theme: Adam WarRock (with Mikal kHill) Intro: James VanOsdol (with Danhausen and Chris Jericho) Outro: James VanOsdol (with Danhausen) "Patrick" Voices: Richie Kotzen, Christopher Daniels, James Acaster, Sue Marasciulo (Trent's Mom), RJ City, Sebastian Bach, Arune Singh, James VanOsdol "Dal" Voices: James VanOsdol, RJ City, Dalton Castle, Sue Marasciulo (Trent's Mom), Kevin Conroy, Kris Statlander, Skye Blue, Bryce Remsberg, Arune Singh, Colt Cabana (both) Dal and Patrick Artwork: Bella Spagnuolo https://bellaspagnuoloart.myportfolio.com/ This episode was digitally edited by Cleanvoice. ----------Challengers Comics + Conversation 1845 N Western Ave • Chicago, IL 60647 773.278.0155 • ChallengersComics.com

This Week in Pharmacy – 04-06-2026 Sponsored by Outcomes and Independent Pharmacy Cooperative (IPC) On this episode of This Week in Pharmacy, we dig into another high-impact week across the profession with TWIRx news, practice transformation, oncology leadership, pediatric research innovation, and a look ahead to one of specialty pharmacy's biggest gatherings of the year. This week's episode is powered by our sponsors, Outcomes and Independent Pharmacy Cooperative (IPC), organizations continuing to support independent pharmacy innovation, patient engagement, and pharmacy performance. In the TWIRx News segment, we cover four important stories shaping the national conversation in pharmacy. First, we discuss the federal fraud case involving a Dearborn Heights pharmacy owner who pleaded guilty in a $1.9 million health care fraud scheme. According to the U.S. Department of Justice, Rabih Hamdan admitted to conspiring to submit false claims for prescription drugs that were either medically unnecessary or never actually dispensed, impacting Medicare, Medicaid, and Blue Cross Blue Shield of Michigan. Federal prosecutors say the fraudulent claims totaled at least $1.9 million over a five-year period. Next, we look at oncology pharmacy leadership through the lens of Amy Seung, who is stepping into the HOPA presidency during a period of rapid acceleration in cancer care. In Pharmacy Times, Seung describes a practice environment where new approvals, indications, toxicity data, and clinical questions are arriving weekly or even daily. She positions HOPA as a key bridge between emerging science and real-world implementation, with this year's conference emphasizing bispecific therapies, real-world evidence, supportive care, and toxicity management. We also spotlight a powerful research update from the UNC Eshelman School of Pharmacy, where professor David Drewry and student researchers are advancing work on diffuse intrinsic pontine glioma (DIPG), an aggressive pediatric brain cancer with limited treatment options and an average life expectancy of about one year after diagnosis. The team is using an open-science model to accelerate discovery while keeping future therapies more affordable, and they are working with M4K Pharma to advance an ALK2 inhibitor toward a Phase 1 clinical trial. Finally, we feature a practice transformation story from Drug Topics: Gregg Jones, MBA, RPh, made the leap from corporate pharmacy leadership to launching Compass Core Pharmacy, described as Rhode Island's first cost-plus pharmacy model. The cash-only model focuses on generics, uses AI-driven ordering, serves a growing veterinary segment with more than 1,400 pet prescriptions, and operates as a CLIA-waived pharmacy offering point-of-care testing. It is a compelling example of how pharmacists are reengineering care delivery outside the traditional reimbursement framework. We are also getting ready for Asembia 2026 in Las Vegas, where the Pharmacy Podcast Network will once again provide press coverage with support from Clearway Health. You can find us at booth 1805, where we'll be capturing conversations that matter across specialty pharmacy, access, patient support, innovation, and care delivery. Our first featured interview is with Nick Baird, Director of Marketing with Outcomes, where we will explore the growing role of pharmacy engagement, patient activation, and value creation in community-based care. Our second interview features Dr. Jen Hammons, PharmD, DrPH, with Health Wagon, a vital community healthcare organization dedicated to serving medically underserved patients through an expanding network of care. In 2024 alone, Health Wagon served 7,291 unique patients through 21,615 patient encounters, supported by five mobile health units, three stationary clinic sites, a dental clinic, a vision clinic, and a pharmacy. Known for hosting one of the nation's largest health outreach efforts of its kind, Health Wagon continues to expand its impact through the dedication of staff, volunteers, trustees, partners, donors, and supporters. Join us as we connect the week's top headlines to the broader transformation underway in pharmacy practice, policy, specialty care, and community health. To learn more, follow the Pharmacy Podcast Network and stay connected as we head into Asembia 2026.

Send us Fan MailAYOOOOOOO!! Welcome back to Luck Management. We are talking Healthcare and the work I am doing for hospitals in this wild healthcare system we currently live in. It is an insulated system and I break down why there are so many different bottlenecks in the system that people do not want to fix. Worth a listen, enjoy, and keep living the Luck Management Lifestyle!Support the showInstagram: @luck_managementApple Podcasts: https://podcasts.apple.com/podcast/id1637190216Spotify: https://open.spotify.com/show/4JsxM55BY6tRlGzJCiUnvzBrought to you by CharmND. Check us out on Instagram @charm_ND & @CharmNDShop on EtsyKeep living The Luck Management Lifestyle! 

The collapse of traditional, static survey models at scale creates a systemic visibility gap that transforms multi-tier supply chain dependencies into boardroom-level risks. In this Aravo-sponsored episode, Carey Smith, former CIO and Chief Technology Innovation Officer of Blue Cross Blue Shield of Minnesota and President and CIO of XcelerateHealth, outlines how enterprises must transition to continuous, AI-enabled monitoring to achieve deterministic explainability in risk scoring. The discussion focuses on shifting from simple risk detection to operational resilience by automating remediation playbooks and segmenting vendor scrutiny based on business materiality Want to share your AI adoption story with executive peers? Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner

Raised in the high Himalayas, educated across 22 homes in multiple countries, and fluent in five languages , Simmi Singh was never going to follow a conventional path. She started out wanting to be a UN translator. A mentor stopped her and said: you have a voice of your own. That single conversation redirected her toward management consulting at Booz Allen and Ernst and Young, then entrepreneurship, then scaling the health vertical at Cognizant from a $10M fledgling unit into one of the company's most significant growth stories, then 15 years as a partner and global practice leader at Egon Zehnder placing boards and entire management teams for some of the most transformational companies in the world, then a secondment as Senior Advisor on Health Innovation to the U.S. Secretary of Health and Human Services, and most recently joining Blue Cross Blue Shield of Massachusetts as Chief People Officer and Executive Vice President. In this episode of Inspiring Women, host Laurie McGraw sits down with Simmi Singh to trace the through line of a brilliantly discontinuous career and pull out the lessons that only come from decades of doing it at the highest levels. They discuss: Growing up in the Himalayas surrounded by brilliant women with broken dreams, and how that shaped her hunger for agency at a time when no recipe existed for women like her Being one of 12 women in a college of 3,000 men and becoming the first female valedictorian in the institution's 100 year history What she learned scaling Cognizant's health vertical by giving away power before she had any, and why that was the most strategic move she made How she decoded great leadership by surrounding herself with human textbooks, including mentors under 30, even at 62 Why she believes women need sponsors far more than mentors, and what it actually means to be worthy of one The mistake she sees leaders making in healthcare AI right now, and the more audacious problems she believes women should be solving Simmi Singh is proof that intellectual homelessness, the restless feeling of living on the bridges between worlds, is not a liability. It is the rarest kind of preparation.

What if the term “provider” has no Nazi roots whatsoever, and the claim that it does actually harms important conversations about healthcare? In this myth-busting episode, Dr. Bradley Block sits with Dr. Volke Roelcke and Dr. Mical Raz as they trace the real origins of “provider” to the rise of U.S. health insurance: early Blue Cross/Blue Shield plans in the 1930s, then Medicare and Medicaid in 1965, when neutral language was needed to describe anyone delivering a paid clinical service; hospitals, physicians, nurses, physical therapists, everyone. The myth began with a single unfortunate mistranslation of the Nazi-era German term “Krankenbehandler” (a stigmatizing label restricting Jewish physicians to treating only Jewish patients) and exploded after a 2019 blog post.  They show how repeating this falsehood trivializes the actual persecution of Jewish doctors under the Nazis, turns physicians (one of the most privileged and highly paid professions in the world) into a faux “marginalized group,” dilutes the power of calling out real harm to truly vulnerable populations, and distracts from genuine issues like scope creep and regulation.  The conversation also highlights the importance of respecting expertise: physicians in medicine, historians in history, and why peer-reviewed journals should not let sweeping historical claims pass without proper review. Three Actionable Takeaways When you hear the “provider = Nazi” claim, correct it in one sentence: “The term has zero Nazi origins, it comes from U.S. health-insurance history. Here's the open-access JGIM article.” Respect expertise the same way we demand it in medicine: don't make or publish big historical claims if you don't speak the language or read the sources, doctors aren't historians any more than historians are surgeons. Focus energy on real solutions for professionalism and autonomy; lobbying, education, trust-building, clear regulation, instead of weaponizing the Holocaust for terminology battles. About the Show: Succeed In Medicine covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school! About the Guests: Dr. Volke Roelcke is a German historian of medicine and the biomedical sciences whose work focuses on 20th-century medicine, especially under the Nazi regime and the ethical history of human-subject research. He trained in medicine, completed specialist training in psychiatry, and served for over 20 years as Professor of the History of Medicine and Director of the Institute for the History, Theory and Ethics of Medicine at Justus Liebig University Giessen before retiring. He was a member and briefly co-chair of the Lancet Commission on Medicine, Nazism, and the Holocaust. Dr. Mical Raz is the Charles E. and Dale L. Phelps Professor in Public Policy and Health at the University of Rochester, where she also practices internal medicine at Strong Memorial Hospital. Her grandfather left Berlin for Israel in 1933; most of his family perished in the Holocaust. She teaches undergraduates about insurance systems and has published extensively on child welfare, poverty, and coercive interventions. Her books include The Lobotomy Letters, What's Wrong with the Poor?, Abusive Policies, and Making Families. Article:  Physicians or Providers: Inventing Nazi Origins, undermines Debates on Medical Professionalism.  About the Host: Dr. Bradley Block – Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT, with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts Succeed In Medicine podcast, focusing on personal and professional development for physicians Want to be a guest? Email Brad at brad@physiciansguidetodoctoring.com  or visit www.physiciansguidetodoctoring.com to learn more! Socials: @physiciansguidetodoctoring on Facebook @physicianguidetodoctoring on YouTube @physiciansguide on Instagram and Twitter This medical podcast is your physician mentor to fill the gaps in your medical education. We cover physician soft skills, charting, interpersonal skills, doctor finance, doctor mental health, medical decisions, physician parenting, physician executive skills, navigating your doctor career, and medical professional development. This is critical CME for physicians, but without the credits (yet). A proud founding member of the Doctor Podcast Network!Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let's grow! Disclaimer:This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.