Podcasts about stanford professor bob sutton

Bob Sutton, Professor at Stanford University, is a New York Times bestselling author of 9 books including his most recent, with co-author Huggy Rao, titled The Friction Project. Bob co-founded Stanford's Center for Work, Technology, and Organization, the Stanford Technology Ventures Program, and the “d school.” Bob has served as an advisor to McKinsey, Bain, and Microsoft, as a Fellow at IDEO, and as faculty at the World Economic Forum, and he is currently a Senior Scientist at Gallup. Bob has given keynote speeches to more than 200 groups in more than 20 countries and has been a guest on numerous radio and television shows, including ABC, Bloomberg, BBC, CNBC, Fox, NBC Today Show, PBS, NPR, Marketplace, and CNN. In this episode we discuss the following: The best leaders see themselves as trustees of other's time. As Bob told his employer at Stanford, and even a Google executive yesterday, “If the California DMV can be trustees of our time, you can do it for your employees too.” At the CA DMV, Bob showed up at 7:30 am, and 60 people were in front of him. Bob was thrilled when he saw a worker walking each row passing out forms, prepping people for their visit, and re-routing those in the wrong line. This DMV hero was a trustee of other peoples' time (and Bob was out in less than an hour). Our natural tendency is to add things to anything we do, whether it's a recipe, a vacation, or our jobs. But when we switch to the subtraction mindset, we can vastly improve things. Switch to the subtraction mindset: In the state of Michigan there was a form that 2.5 million residents filled out that had 1,000 questions. But thanks to Project Reform, the form is now 80% shorter and takes half the time. Lead with love. Starting with love, and then building the logistics behind it, can lead to vastly improved experiences compared to starting with logistics. For example, when Netflix made it easy to cancel, they got much better data from their customers.   Follow Bob: Twitter: https://twitter.com/work_matters LinkedIn: https://www.linkedin.com/in/bobsutton1/ Website: https://www.bobsutton.net/ Follow Me: Twitter: https://twitter.com/nate_meikle LinkedIn: https://www.linkedin.com/in/natemeikle/ Instagram: https://www.instagram.com/nate_meikle/

In the final episode of season two, Stanford Professor Bob Sutton and producer Rachel Julkowski look for signs of hope in and lessons gleaned from our friction-filled world. We can’t fix every messy, frustrating organization overnight, but we can increase predictability for employees and start making it safer for everyone to share information that challenges us to see beyond our roles and experiences.

Too much friction drives you crazy, but too little leaves you adrift. In this episode, Stanford Professor Bob Sutton and Hayagreeva Rao, professor in the Stanford Graduate School of Business and coauthor of Scaling Up Excellence, discuss their quest for the “just right” amount of friction. Sure, you can make structural changes, but you’ll never optimize friction if you don’t understand and deal with what people are feeling.

The temperature is higher and things move faster, but restaurant kitchens aren’t so different from any other workplace—you’ve got egos, stress, and the constant pressure to deliver. In this episode, Craig and Annie Stoll, husband and wife owners of the renowned San Francisco-based Delfina Restaurant Group, talk with Stanford Professor Bob Sutton about the organized chaos that rules restaurant kitchens. What keeps everything from going off the rails, the Stolls explain, is predictability and consistency.

The modern workplace is killing people and no one cares. That’s the sobering conclusion of Jeffrey Pfeffer’s new book "Dying for a Paycheck: How Modern Management Harms Employee Health and Company Performance—and What We Can Do About It." In this episode, Stanford Professor Bob Sutton and Pfeffer, a professor of organizational behavior at the Stanford Graduate School of Business, discuss the toxic workplace practices that are making employees not just miserable but sick. To cure this dangerous state of affairs, Pfeffer prescribes a healthy dose of butting out: companies need to stop micromanaging, and let employees do their work and go home.

Rules get an unfairly bad rap. In this episode, Stanford Engineering Professor Kathleen Eisenhardt, author of Simple Rules: How to Thrive in a Complex World, and Stanford Professor Bob Sutton discuss the virtues of structure and guidelines. As long as your rules are clear and customized to your organization, Eisenhardt says, they won’t get in your way. In fact, the right set of rules—everything from Michael Pollan’s “eat food, not too much, mostly plants” to “no emails on the weekend”—can keep teams focused, productive, and harmonious.

You don’t need as many ideas as you think you do. In this episode, Stanford Professor Bob Sutton and Henning Piezunka, assistant professor at the European Institute of Business Administration (INSEAD), debunk brainstorming myths and talk about the importance of saving time and energy. Piezunka explains that rejecting ideas is a delicate art that can actually deepen relationships—and that saying “no” is much better than saying nothing.

Can you dampen friction in the bureaucracy-laden, ego-filled halls of the United States government? Yes-- you can, says Jennifer Anastasoff. As head of people for the United States Digital Service (USDS), a non-partisan tech group in the federal government created to better deliver government services and improve the lives of people in America, Anastasoff looked for people who cared about the USDS mission more than their own glory. In this episode, Anastasoff and Stanford Professor Bob Sutton talk about the importance of working behind the scenes to build consensus, and valuing results over recognition.

Many companies likes to think they’re practicing design thinking, but most of them are wrong. Sam Yen, former Chief Design Officer of SAP and now Managing Director at JP Morgan Chase & Company, speaks with Stanford Professor Bob Sutton about how the design thinking movement gets lost in translation. He shares how SAP harnessed the energy of customers to combat employee inertia and foot-dragging.

If your stunt coordinator falls asleep in an important meeting, you can expect trouble later, says Hollywood executive producer Sheri Singer. In this episode, Singer and Stanford Professor Bob Sutton talk about the value of worry in the workplace. Singer, executive producer of 37 made-for-TV movies including “Halloweentown,” says that in the fast-paced, budget-crunched world of moviemaking, she’s learned to keep a watchful eye for problem people on her film projects—and to trust her gut about small behaviors that may signal major problems.

To create a culture of innovation inside a large organization, leaders need to help their organizations become bimodal, says Michael Arena, chief talent officer at General Motors and author of Adaptive Space: How GM and other Companies are Disrupting Themselves and Transforming into Agile Organizations. In this episode, Arena and Stanford Professor Bob Sutton talk about ways large organizations can retain the benefits of size while also making room for internal disruption. It all comes down to attracting energizers and challengers-- the networked employees who motivate others to adopt new practices and the deviants who care enough about your mission to shake things up.

Get a taste of season 2 of the FRICTION podcast. The best leaders cultivate empathy, patience and an awareness of their own vulnerabilities, says Nancy F. Koehn, a historian at the Harvard Business School. She’s the author of Forged in Crisis: The Power of Courageous Leadership in Turbulent Times, about the zigzagging paths of five historical figures, from Abraham Lincoln and Frederick Douglass to environmentalist Rachel Carson. In this episode, Koehn speaks with Stanford Professor Bob Sutton about how transformational leaders slow down and harness their humanity to overcome significant challenges.

When companies get big, they stop innovating. In this episode, Eric Ries, author of The Lean Startup, talks with Stanford Professor Bob Sutton about ways to fight back against the sluggishness of scale. If you really want employees to come up with new ideas, Ries says, workplace posters and glib slogans won’t cut it. You’ve got to measure innovation and reward it, failures and all.

The best leaders cultivate empathy, patience and an awareness of their own vulnerabilities, says Nancy F. Koehn, a historian at the Harvard Business School. She’s the author of Forged in Crisis: The Power of Courageous Leadership in Turbulent Times, about the zigzagging paths of five historical figures, from Abraham Lincoln and Frederick Douglass to environmentalist Rachel Carson. In this episode, Koehn speaks with Stanford Professor Bob Sutton about how transformational leaders slow down and harness their humanity to overcome significant challenges.

Even as adults, we still have to deal with bullies, at work and otherwise. Stanford Professor Bob Sutton has devoted his career to studying organizational behavior and dysfunction, and of late, figuring out how we all can avoid or deal with people who demean, disrespect and drain their peers. The professor of management science and engineering draws on academic research and anecdotal evidence included in his new book, "The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt."

Even as adults, we still have to deal with bullies, at work and otherwise. Stanford Professor Bob Sutton has devoted his career to studying organizational behavior and dysfunction, and of late, figuring out how we all can avoid or deal with people who demean, disrespect and drain their peers. The professor of management science and engineering draws on academic research and anecdotal evidence included in his new book, "The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt."

Even as adults, we still have to deal with bullies, at work and otherwise. Stanford Professor Bob Sutton has devoted his career to studying organizational behavior and dysfunction, and of late, figuring out how we all can avoid or deal with people who demean, disrespect and drain their peers. The professor of management science and engineering draws on academic research and anecdotal evidence included in his new book, "The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt."

Ed Catmull, president of Walt Disney and Pixar Animation Studios, shares some of his formative career experiences and offers a glimpse inside the working culture of Disney and Pixar. In conversation with Stanford Professor Bob Sutton, Catmull offers additional insights from his book, Creativity, Inc., including lessons learned from his longtime working relationship with the late Steve Jobs.

Ed Catmull, president of Walt Disney and Pixar Animation Studios, shares some of his formative career experiences and offers a glimpse inside the working culture of Disney and Pixar. In conversation with Stanford Professor Bob Sutton, Catmull offers additional insights from his book, Creativity, Inc., including lessons learned from his longtime working relationship with the late Steve Jobs.

Ed Catmull, president of Walt Disney and Pixar Animation Studios, shares some of his formative career experiences and offers a glimpse inside the working culture of Disney and Pixar. In conversation with Stanford Professor Bob Sutton, Catmull offers additional insights from his book, Creativity, Inc., including lessons learned from his longtime working relationship with the late Steve Jobs.

Stanford Professor Bob Sutton shares principles and colorful examples from his most recent book, Scaling Up Excellence, co-authored by Huggy Rao. Touching on concepts around emotion, complexity, and connecting people, Sutton explains why scaling is about spreading and sustaining a mindset, not just a footprint.

Stanford Professor Bob Sutton shares principles and colorful examples from his most recent book, Scaling Up Excellence, co-authored by Huggy Rao. Touching on concepts around emotion, complexity, and connecting people, Sutton explains why scaling is about spreading and sustaining a mindset, not just a footprint.

Stanford Professor Bob Sutton shares principles and colorful examples from his most recent book, Scaling Up Excellence, co-authored by Huggy Rao. Touching on concepts around emotion, complexity, and connecting people, Sutton explains why scaling is about spreading and sustaining a mindset, not just a footprint.