Podcasts about unc health care

Once you've got a handle on your data – where it is, who needs it and how it can be accessed – it's time to put it all to work. Greg Kuhnen, system director for analytical solutions at UNC Health Care, offers some insights.

Greg Kuhnen, system director for analytical solutions at UNC Health Care, offers an up-close look at the health system's years of hard work to make the most of its data – and explains how HIMSS Analytics maturity models have helped.

So, let's talk about North Carolina. What a weird outlier of the direction of other states getting active on their healthcare spend. I'm talking about Texas, Indiana, Wisconsin ... I'm naming so-called red states because the legislature in North Carolina is a Republican majority. Gotta say, normally I'm down for a little weird. I find it mostly charming. But with the information I have at present about what's going on in North Carolina, I don't love this for you. And when I say “you,” I pretty much mean any family who happens to live in North Carolina or any businesses in North Carolina trying to afford their employee health benefits right now. This whole shebang and the reason I'm covering this on Relentless Health Value is that it is also extremely relevant to anybody else in this country as a case study or a cautionary tale, depending on your point of view. So look, there's two pieces of legislation running through North Carolina's Senate and House right now, but both of these pieces of legislation—one that Blue Cross Blue Shield (BCBS) is angling for and the other one that UNC, a big hospital chain in North Carolina is all hachi machi to get passed—both of these have precedents. Both of these things were done elsewhere, and the results were not great, to put it mildly. BCBS wants to be able to open up a holding company that is able to take BCBS policyholder payments and invest them in for-profit ventures—BCBS being a nonprofit and all. Here's a quote Chris Deacon mentioned on LinkedIn from an article on this topic: “A 2019 examination of the aftermath of 11 conversions of BCBS affiliates showed that fully insured premiums increased roughly 13 percent … suggesting a post-conversion exercise of market power. Significantly, rivals of these large converting insurers also raised their prices following the conversions.” And here's a link to a Health Solutions podcast with Cristy Gupton, Chris Deacon, and North Carolina Commissioner Mike Causey. So, that's one of the pieces of legislation on the docket. Then, on the hospital side of the equation, we also have a proposed bill that could give UNC Health Care a green light to expand and buy more physician practices and hospitals without as much oversight. Proponents of the bill say that this will better enable UNC to take over struggling rural hospitals in danger of closing. Considering that UNC has already taken over rural hospitals in danger of closing, not exactly sure how or why basically removing federal and state antitrust scrutiny is helpful here. I went around looking for evidence that if you reduce antitrust scrutiny and enable more unfettered consolidation and expansion that population health outcomes improve. I could not find any. I did find lots of great talking points, but all of them seemed a little light on the evidence. There is, however, an insane amount of evidence at this point that shows unfettered hospital chain consolidation harms local communities from a financial standpoint without improving the quality or outcomes of patient populations, especially when hospital chains, in conjunction with third-party payers, are not willing to share their pricing, even with their largest customer. But I'm getting ahead of myself, because this is exactly what I'm talking about in this 2019 interview with Dale Folwell, the state treasurer of North Carolina. And it is a doozie of a frustrating story, just to cut to the chase. Look, you might be able to hear I definitely have an opinion formed on this topic, and I don't want to sway yours until you look into all of this yourself. But I loved what Jeff Leston wrote the other day. He wrote, “The North Carolina Legislature proves that they report to the healthcare industry in the State, not the people who actually elected them.” Okay … teeing up the interview today, this whole thing started when the North Carolina State Employees Health Plan (SEHP) crafted a proposal to pay network hospitals based on a transparent pricing schedule. Considering that SEHP purchases benefits for 720,000 people in North Carolina at a cost to taxpayers of billions of dollars, this seems reasonable. When you're the fiduciary of thousands of dollars, let alone add six more zeros, it would seem to be nonnegotiable to actually see the numbers and not write a check to a black box. Nonetheless, a few of North Carolina's largest hospital chains disagreed. They wanted to bill whatever they wanted to bill shrouded in a cloak of secrecy. In this healthcare podcast, as I mentioned earlier, I am speaking with North Carolina State Treasurer Dale Folwell. This is a rebroadcast from an interview in 2019 but still, somewhat sadly, completely relevant.   You can learn more at nctreasurer.com. You can also connect with Treasurer Folwell on Twitter at @DaleFolwell or on Facebook at Dale Folwell.     Dale R. Folwell, CPA, was sworn in as State Treasurer of North Carolina in January 2017. As the keeper of the public purse, Treasurer Folwell is responsible for a $100 billion state pension fund that provides retirement benefits for more than 900,000 teachers, law enforcement officers, and other public workers. Under Treasurer Folwell's leadership, the pension plan was rated among the top five highest funded in the country and won accolades for proactive management and funding discipline. In 2018, the state's coveted AAA bond rating was reaffirmed by every major rating agency, making North Carolina one of only 13 states in the country to hold that distinction. Treasurer Folwell also oversees the State Health Plan, which provides medical and pharmaceutical benefits to more than 720,000 current and retired public employees and is the largest purchaser of healthcare in North Carolina. Folwell was first elected to public office as a member of the Winston-Salem/Forsyth County Board of Education. He brought his problem-solving skills to the North Carolina General Assembly in 2004, where he served four terms in the House of Representatives, including one term as Speaker Pro Tempore. Treasurer Folwell began his career as a blue-collar worker and became a Certified Public Accountant and investment advisor after earning bachelor's and master's degrees in accounting from UNC-Greensboro.   05:59 The North Carolina state spend on healthcare. 07:21 “In medical terms, why has this become acute?” 08:00 One week of work for starting North Carolina troopers and teachers out of every four is going to family healthcare costs. 09:14 The problem of health insurance vs healthcare. 09:59 “If they can do this to the largest customers in this state … imagine what they can do to them.” 10:20 “This is about the industry whose whole business model is based on secrecy.” 11:47 “We've already focused on the why, and now we're [focusing] on the how.” 12:46 “We're trying to attack a problem.” 15:46 What the Clear Pricing Project aims to do. 18:08 “We're not trying to be disruptive; we're trying to fix a problem.” 19:55 Why the Clear Pricing Project went the self-insured route and how that's worked for them. 24:14 Who's behind the institutions fighting transparent pricing in North Carolina. 25:15 Instances where the Clear Pricing Project could actually stand to help rural hospitals make more money. 27:29 Dale's advice for other states trying to do this. 28:49 Dale's message to healthcare providers out there who want to see this change to price transparency.   You can learn more at nctreasurer.com. You can also connect with Treasurer Folwell on Twitter at @DaleFolwell or on Facebook at Dale Folwell.   @DaleFolwell discusses #financialtoxicity in #healthcare on our #healthcarepodcast. #podcast #digitalhealth #hcmkg #healthcarepricing #pricetransparency #healthcarefinance   Recent past interviews: Click a guest's name for their latest RHV episode! Eric Gallagher, Dr Suhas Gondi, Dr Rachel Reid, Dr Amy Scanlan, Peter J. Neumann, Stacey Richter (EP400), Dawn Cornelis (Encore! EP285), Stacey Richter (EP399), Dr Jacob Asher, Paul Holmes  

When it comes to keeping UNC Health Care secure, connected medical devices are top of mind for Dee Young, the organization's chief security information officer. But she doesn't do all the work alone; Young relies on her security team, which includes engaging with credentialed police. She likes to think of it as, “us against the […] Source: Q&A with UNC Health Care CISO Dee Young: Engaging Operational Leaders on BCP, “Helps Me Sleep at Night” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Data makes the world go 'round when it comes to investment in Sterile Processing for staffing, equipment, and other resources. But what kind of data do we even get out of our surgical suites? What do our surgeons know about instrument data and what do they need to know?  On this Season 19 episode of "The Surgeons We Serve," a season focused on spotlighting the intersection of surgeons & surgical instruments, we are joined by Dr. Martyn Knowles, Vascular and Endovascular Surgeon at UNC Health Care, to discuss data gaps and opportunities when it comes to the surgical instruments coming through our departments.   Join us as we chat about how the absence of data impacts instrument flow, what it looks like to bring data up the chain of command in a healthcare setting, and what your Sterile Processing team can be doing today to work towards a world where clean surgical data is a reality. We hope you can join us!   You can connect directly with Dr. Knowles at https://www.linkedin.com/in/martyn-knowles-md-mba-facs-7759684/  Season 19 episodes are individually approved for 1 CE, so once you finish this interview, you can download your CE certificate immediately by passing the short quiz linked below each week.  For access to this CE quiz and over 300 other free CE credits, visit our CE Credit Hub: http://www.beyondclean.net/ce-credit-hub

I interviewed Dr. Paulette Evans. Dr. Evans earned her MBA from Stetson University, where she graduated Magna Cum Laude. She is currently enrolled at Capella University, where she is working on a Doctor of Education degree, focused on Performance Improvement Leadership. Dr. Evans is an expert in researching, developing, and implementing engaging and comprehensive membership and leadership tools, which was essential for her work with the Junior League of Greensboro, NC; she is now using those skills in the Junior League of Raleigh, NC. She has served on the Board of Directors for JLG as Treasurer and Finance Vice President. As part of the Training & Education Committee, Dr. Evans was the W2W Coordinator & Women's Leadership Summit Budget Analyst where she implemented a three-track system for the breakout sessions at the annual Women's Leadership Summit. The tracks were designed to meet a woman where she was in her career and prepare her for where she wanted to go. The three tracks included “Developing” (for women looking for skills to become a leader), “Supporting” (for those who needed support for their current leadership roles), and “Encouraging” (for women who have been a leader and wanted to encourage other women leaders). She has also held various positions on the Executive Board of the Burlington Alumnae Chapter of Delta Sigma Theta Sorority, and she served on the Board of Directors for the YWCA of Greensboro. With all of her aciculate, she has maintained her passion to be a servant leader; she is currently in leadership positions in the Junior League of Raleigh, the Raleigh Alumnae Chapter of Delta Sigma Theta Sorority, and the Wake Forest Chapter of Soroptimist International. Professionally, Dr. Evans is the Senior Business & Quality Improvement Leader for the Revenue Cycle department at UNC Health Care. She is tasked with partnering with leaders and front-line staff to improve their processes, identifying ways to enhance project team performance, and serving as a key champion of the organization's strategic priorities. In the last 6 years, Paulette has also obtained a certification in Project Management and a certification in Healthcare Quality. Prior to UNC Health Care, she was a Senior Project Manager at Cone Health where she led and managed the development, implementation, and coordination of projects for Reinventing Care, a collaborative process that combined architectural and health care experts from across the country to inform the design, construction and renovation of Cone Health's hospitals. Before transitioning to the healthcare industry, she held a variety of leadership positions at General Electric where she honed and cultivated her project and operations management skills and earned a Six Sigma Black Belt. As Electrical Project Specialist, she managed 430 projects totaling $13.4MM for the sales team in the North Florida district and helped the team reach $58MM for the 2006 budget year. In 2017, Paulette was recognized as one of 40 Leaders Under 40 by the Triad Business Journal, and she was featured in the Clemson World Magazine as a “Tiger on the Move.” I encourage everyone to buy her book follow her and be transformed through her insights. Everyone has a story, and this is her story. Below are the sites that house her work. https://www.linkedin.com/in/paulettejevans (https://www.linkedin.com/in/paulettejevans) https://www.facebook.com/paulettejevans/ https://www.instagram.com/paulettejevans/ (https://www.instagram.com/paulettejevans/) Visit our Threads of Enlightenment store: https://threads-of-enlightenment.myshopify.com/ (https://threads-of-enlightenment.myshopify.com/) We shop worldwide to find some of the highest-quality and some limited hard-to-find products online for you. We work closely with many suppliers to get the lowest prices. Enjoy our store!!!!!!.

Robin has changed the health and mindset of thousands and is recognized globally. Robin practices what she preaches, from 5am workouts, to holding a record of 91 push-ups and a (new record on April 30th with the BYLR April Plank Challenge) holding a 35 minute plank! A “professional volunteer” for 17 years, Robin has rediscovered her passion to show women they are MADE FOR MORE. Imparting knowledge about disease prevention  with whole food nutrition, plant powders and vertical Aeroponic Gardens, Robin and her husband, (Charlie an Oncologist at UNC Health Care living in Durham, North Carolina) make a dynamic team by inspiring healthy living. A mother of 3 happy, athletic, healthy, and grounded young adults (all UNC Chapel Hill Graduates and current Freshman student/athlete on the Field Hockey Team), Robin is writing a book to share her wisdom. Through social media you can witness Robin’s family adventures including hiking, birding, field hockey, wake surfing, and running.  Robin is a professional networker, with a natural ability to ask curious questions that reveal common factors. There’s not a stranger in the room after Robin arrives. www.robintg.comFB-Robin Kimball EisenbeisIG-daretodreamwithrobinwww.mindbodysoul365.comTower Gardens Grow your own fresh produce in your own home without any herbicides, pesticides and no soilSalty Britches® Chafing and Winter Skin CHAFFING CREAM

We talk to Gene Hobbs, Business Manager of Neurosurgery division at UNC Health Care in Chapel Hill, NC.  We discuss his experience moving from hyperbaric technologist to HR, recruiting challenges, medical simulation, and diving in lowlight environments.  It's an amazing conversation you're sure to enjoy. Gene's recommendation: https://twitter.com/Linc_Butler How to reach Gene: https://www.linkedin.com/in/genehobbs/ https://twitter.com/gene_hobbs Sign up for Wendy's session with Recruitee on candidate experience 05/27 at 10 AM Eastern at https://go.recruitee.com/candidate-experience-classroom. This episode is sponsored by People Element.  To learn more about their flexible, all-in-one employee experience and engagement measurement solution visit peopleelement.com. Join us on the 2nd and 4th Sundays of each month at 7 PM ET for the #HRSocialHour chat on Twitter!  Be sure to check out our storefront (all profits go to charity): https://www.teepublic.com/user/hrsocialhour

Dr. Hannah Stolze and FT Chong host Dr. Wesley Burks, CEO of UNC Health Care, for a discussion about how Christian leaders in business should navigate COVID-19.

Have you been practicing social isolation? Don’t panic, and stay safe! In this episode of GuideWire, Devin Hubbard and fellow FastTraCS team member, Nabil Khan, talk to UNC Health Care’s hospital medicine experts, Rob Lampman, Nicholas Piazza, Chris Kahl, and Ria Dancel, about anticipated needs related to the Coronavirus (COVID-19) outbreak. Today’s Topics Include: Primary COVID-19 Concerns: Access to and shortage of PPE and ventilation equipment Potential Pitfalls: Anticipate long-term hospital medicine needs for patients and providers Physical Space: How to retrofit existing hospital rooms to care for and contain patients? Variables and Complications: From mild to severe symptoms, identify high-risk people Everyday Care vs. Performing Procedures: Preserve PPE to protect workers Innovative Ideas: Make masks, gowns, tests, and equipment effective and comfortable Teamwork: Ways for patients and healthcare providers to be cohorts to do more Logistics and Locations: Be open, available, and refresh skills for other emergencies Hardest Hit and Weakest Link? Emergency Room (ER) Links and Resources: Centers for Disease Control and Prevention (CDC) #MedTwitter Society of Hospital Medicine (SHM) Learning Portal Fluid Resuscitation In The Critically Ill Course Devin Hubbard FastTraCS GuideWire Podcast on Twitter GuideWire Podcast Quotes: How do you prevent and spread infection? Personal Protective Equipment (PPE) - Rob Lampman Early Stratification: How can people be identified as being at higher risk? - Nicholas Piazza “The face shields are a nightmare.” - Chris Kahl “The fear of running out of PPE is high, and it’s justified.” - Ria Dancel

Have you been practicing social isolation? Don’t panic, and stay safe! In this episode of GuideWire, Devin Hubbard and fellow FastTraCS team member, Nabil Khan, talk to UNC Health Care’s hospital medicine experts, Rob Lampman, Nicholas Piazza, Chris Kahl, and Ria Dancel, about anticipated needs related to the Coronavirus (COVID-19) outbreak. Today’s Topics Include: Primary COVID-19 Concerns: Access to and shortage of PPE and ventilation equipment Potential Pitfalls: Anticipate long-term hospital medicine needs for patients and providers Physical Space: How to retrofit existing hospital rooms to care for and contain patients? Variables and Complications: From mild to severe symptoms, identify high-risk people Everyday Care vs. Performing Procedures: Preserve PPE to protect workers Innovative Ideas: Make masks, gowns, tests, and equipment effective and comfortable Teamwork: Ways for patients and healthcare providers to be cohorts to do more Logistics and Locations: Be open, available, and refresh skills for other emergencies Hardest Hit and Weakest Link? Emergency Room (ER) Links and Resources: Centers for Disease Control and Prevention (CDC) #MedTwitter Society of Hospital Medicine (SHM) Learning Portal Fluid Resuscitation In The Critically Ill Course Devin Hubbard FastTraCS GuideWire Podcast on Twitter GuideWire Podcast Quotes: How do you prevent and spread infection? Personal Protective Equipment (PPE) - Rob Lampman Early Stratification: How can people be identified as being at higher risk? - Nicholas Piazza “The face shields are a nightmare.” - Chris Kahl “The fear of running out of PPE is high, and it’s justified.” - Ria Dancel

WRAL News reports on the latest efforts to slow the spread of COVID-19. Interviews include Dr. William Roper, Interim President of the UNC System, (and former CDC Director and CEO of UNC Health Care) and Keith Sutton, Chair of the Wake County School Board. For extensive coverage of the coronavirus in North Carolina, visit https://www.wral.com/coronavirus

EDUCATION Residency:      Madigan Army Medical Center, Tacoma, Washington, Family       Practice, 1991-1994. Medical School: Wake Forest University School of Medicine, MD, 1991. Masters:     James Madison University, MBA, Business Management, 1982. College:     U.S. Naval Academy, BS, Engineering/Int’l Relations, 1973. MEDICAL EXPERIENCE September 2006 -Present – Physician in a full-service family practice clinic that was designed and built by me in 2009.  “Knightdale Family Medicine”, in Knightdale, NC is currently operated by UNC Physicians Network as part of UNC Health Care organization. 2008-2019 - Managing partner of Knightdale Medical Partners, LLC, designed, built, owned and operated a multispecialty 14,000 square foot facility providing Family Practice, Cardiology, Chiropractic, Physical Therapy, and support services to the Knightdale, NC community.  September 1991- August 2006 – U S Army.  Commanded various clinics providing full-service family practitioner providing inpatient and outpatient obstetric, pediatric, medical, outpatient surgical and gynecologic services to a diverse population, with ages from birth to elderly geriatric patients, for both military and civilian institutions. Chief of the Department of Deployment Health, Womack Army Medical Center, Fayetteville, NC, responsible for medical care to deploying and returning soldiers to Iraq and Afghanistan. Command Surgeon, (1997-2000) US Army DELTA Force providing rapid deployment special forces combat medical services worldwide. Commander, (2000-2003) Robinson Health Clinic providing full service pediatric, family practice and obstetric services to the 18,000 soldiers and families of the 82nd Airborne Division, Ft Bragg, NC Deployed to Iraq (2003-2004) with the 82nd Airborne Division.  Built and operated a forward area combat clinic providing emergency, mass casualty, and routine care for soldiers in a combat environment.  While deployed in a combat zone, delivered the only American baby of the war to date, for a USAID worker that needed help. Developed, coordinated, and arranged for 700 Iraqi physicians to come to Baghdad for the first medical conference in 25 years to update that country’s physicians about changes in medicine across multiple specialties.   Flew in 32 US and British doctors as teachers for the Iraqi Medical Specialty Forum, who also helped Iraq form their first medical organization of physicians. Command and General Staff College Graduate. August 1994-2000 - Provided weekend inpatient pediatric (1994-1996), and inpatient internal medicine services to Cape Fear Medical Center, Fayetteville, NC as a rotating hospitalist covering medicine, CCU, ICU, and cardiac surgical step-down patients.  July 1991-June 1994 – Army Family Medicine Residency, Tacoma, Washington, with rotations in primary care, pediatrics, dermatology, emergency room, surgical and medicine subspecialties, and obstetrics/gynecology programs, where the Army’s most challenging cases were managed from around the United States. OTHER EXPERIENCE Author – Six Days of Impossible Navy SEAL Hell Week, a Doctor Looks Back FriesenPress (November 13, 2017) Hell Week has never been described so effectively. Six days in Hell define every SEAL that finally moves past their mind's point of no return. This real-life story is about the men of BUD/S Class 81. Robert Adams, MD brings the experiences of his class into view with real, bone chilling, difficult to believe, experiences.  This is described, in frightening detail, by the men that lived through the frigid cold, filthy muddy days, and body destroying events of a winter Hell Week. Eleven of seventy men went on to graduate and serve over 40 years in almost every SEAL or UDT team, with honor. Read their real time stories and (most importantly) learn why these eleven men succeeded when so many others failed.       Nine years as a corporate manager involved with business development, finance, planning and operations.  Provided technical services in systems acquisition, computer systems analysis and development, engineering management, and logistics systems implementation.  Naval officer, USS Hamner (DD-718) Division Officer and Navigator.  U.S. Navy SEAL CDR (SEAL) U.S. Navy, 14 years. Army physician for 18 years with numerous leadership jobs in clinic management, medical systems management. Special operations medicine as the Army DELTA Force Command Surgeon.   Colonel (retired) U.S. Army Medical Corps.                                             Author:  Six Days of Impossible – Navy SEAL Hell Week – A doctor looks back, published 2017. A story about his BUD/S Class 81 training during the awe-inspiring Hell Week that divides SEAL hopefuls into graduates and others.   AWARDS/PUBLICATIONS o Published “Making Doctors – A New Approach”, Teaching and Learning in Medicine an International Journal, Spring 1989. o Published “The National Board Examination (Part I ) as a Performance Measurement Tool – One Student’s Perspective” in the North Carolina Medical Journal, July 1990. o Accepted for publication 1990 Consultant “ Lichen Myxedematosus” a dermatology patient  profile. o AAFP Family Medicine Interest Group Leadership Award – AAFP National Congress of Student Members, 1990. o First Prize in the 1991 North Carolina Medical society Student essay contest on medical education. o President, Bowman Gray Family Medicine Interest Group, 1990-1991. o Robert P. Vidinghoff Memorial Award for aptitude and devotion to the field of Family Practice, Bowman Gray School of Medicine, 1991. o Guest faculty speaker at the plenary session of the American Association of Anesthesia Educators on “Problem Based Learning”, October 1991. o Published “Dad “’ an essay on death and dying, in the North Carolina Medical Student Journal, April 1992. o Published 2014 and 2016, Fish Alaska magazine, “Final Drift” fishing in Alaska stories. o Published a non-fiction novel Six Days of Impossible – Navy SEAL Hell Week, A doctor looks back, 2017 Friesen Press.   o U.S. Army Order of Military Medical Merit Award (lifetime achievement) 2004. o Legion of Merit Medal - Army o Bronze Star Medal – Army Iraq combat award o Defense Meritorious Service Medal – Army Bosnia combat award o Meritorious Service Medal - Army o Naval Special Warfare (UDT/SEAL) Insignia, Army Master Parachutist Badge (static and freefall), Army Flight Surgeon Badge. o Best Doctor 2007 East Wake County– East Wake News Reader’s Choice Award o Best Doctor 2010 East Wake County – Triangle East Magazine Reader’s Choice Award o Best Doctor 2011 East Wake County – Triangle East Magazine Reader’s Choice Award o Best Doctor 2014 East Wake County – Triangle East Magazine Reader’s Choice Award CERTIFICATIONS American Board of Family Medicine - Board Certified, 2015 North Carolina Medical License MEMBERSHIPS U.S. Naval Academy Alumni Association – Life Member Navy UDT/SEAL Association – Life Member Military Officers Association of America – Life Member American Legion – Life Member Disabled American Veterans – Life Member American Academy of Family Physicians North Carolina Association of Family Physicians North Carolina Medical Society Websites: www.vlcnc.org     

Robins chats with Anita Watkins, Director for Strategic Innovations at Rex Health Ventures, the venture arm for the UNC Health Care system, and with Tom White, the CEO & Co-Founder of Phynd, one of Rex’s portfolio companies. Rex has invested in more than a dozen companies, many of them in the automation and data management space, says Watkins. Rex works with portfolio companies before they’re in a position to be bought out by larger companies, Watkins notes. Phynd is a data management system that enables hospitals to use provider profiles that assist in consumer outreach in a full transaction approach, like Amazon or Open Table, says White. The bottom line is that the real customer for Phynd, in building single provider profiles, is the patient.  Health systems have built large campuses — a brick-and-mortar approach. But just as Amazon did in retail in developing its electronic-based, all-in-one approach, the health care industry is changing to a more accessible and data-driven approach, note Watkins and White. This episode is sponsored by Life365, Inc., www.life365inc.com, and Phynd Technologies, www.phynd.com.  

We recently traveled to Durham, North Carolina, for a State of the Science Summit™ on Gastrointestinal Malignancies. At the meeting, we spoke with the faculty from Duke Health and UNC Health Care, who highlighted key updates from the 2019 Gastrointestinal Symposium. Key topics included the importance of molecular profiling in colorectal cancer, important trials in gastric/gastroesophageal junction cancer, headway made in the treatment of pancreatic cancer, novel approaches in neuroendocrine tumors, and emerging agents in hepatocellular carcinoma.

Voters have broken veto-proof Republican supermajorities in the N.C. General Assembly. The November election results ensure a more powerful role for both the Democratic minority and Gov. Roy Cooper. Becki Gray, John Locke Foundation senior vice president, analyzes the election’s significance. The United States and other Western nations are choosing to reject the economic Miracle that has generated most of the world’s prosperity. That’s the assessment of Jonah Goldberg. The American Enterprise Institute Scholar and National Review senior editor explains his assessment in the recent book Suicide of the West. He discussed key themes from the book during a recent visit to Chapel Hill. The University of North Carolina System has turned to the retiring CEO of UNC Health Care to lead the state’s public universities on an interim basis. Dr. William Roper recently shared with reporters his reaction to the appointment as interim UNC president. Conservative principles can improve public policy at all levels of government. P.J. Connelly is applying those principles to his job as mayor of Greenville. It’s the largest N.C. city with a Republican mayor. Connelly discusses his priorities and challenges as a conservative working in local government. Democrats made big gains in N.C. judicial elections on the statewide November ballot. The state’s voters also approved four of six proposed constitutional amendments. Rick Henderson, Carolina Journal editor-in-chief, analyzes the significance of the only ballot items every N.C. voter faced this year.

As community professionals, we have more tools than ever to help us do our jobs. That said, the qualities that make an online community and an online community professional successful are likely largely the same today as they were 10, 20, or even 30 years ago. This episode of Community Signal focuses on those exact qualities and opportunities to delight. If you’re applying for a job in community, Patrick and our guest, Angela Connor, have some tips on standing out [00:30:13]: Point to specific communities that you’ve worked in If you don’t have direct experience in community, start one! Skills from other fields translate, but you should still be eager to learn and grow And if you’ve been working in community for a while, but are looking to refresh (or rewind) your approach, Patrick and Angela suggest [00:37:48 and throughout]: Revisiting how you talk to your community Leaving room in macros and canned responses for customization Approaching each conversation as an opportunity to invite in new community members Visiting outside communities where your members might be talking about you In addition to these qualities and skills, Angela also surfaces the topic of knowing her worth and the value of the communications skills that she brings to the table. This worth translates to a certain salary, but as with all roles, it also requires internal buy-in and the right resources to make sure you can get the job done. There are many companies that think they can’t afford someone at this skill level, but that doesn’t mean they don’t need someone at this skill level. Our Podcast is Made Possible By… If you enjoy our show, please know that it’s only possible with the generous support of our sponsor: Higher Logic. Big Quotes On the value of community management skills: “[When it comes to hiring community professionals,] there’s a fine line between what [companies] can afford and want to afford. … It’s not very difficult for me to step into a social media crisis and help a client, figure out what to say and what to do because I understand social communications. I understand how you talk to people online and then the digital space. I don’t think that people really understand that that’s a unique value proposition.” –@communitygirl On the importance of effort and personalization: “[With community management,] you get what you give. If you are mediocre, then you get mediocre results. If you do the same thing over and over again, [deliver] the same canned responses [without] nuance. It’s what you get if you see community management as something that can be automated. If you think that an algorithm can do all that for you without a human touch, then what you get is poor comments and a poor community and you don’t get anything out of it. Meaning, you don’t get to lift anything out of that section and bring it into other things that you were doing.” –@patrickokeefe About Angela Connor Since 2010, Angela Connor has been the driving force behind the success of marketing and community managers, directors of social media and digital directors at companies of all sizes and across many industries including Blue Cross and Blue Shield of North Carolina, Deloitte, South State Bank, Duke Energy, UNC Health Care, Fidelity Charitable, Carolina Biological Supply Company and many more. Angela mastered the ugliness of internet and community trolls as the managing editor of user-generated content at the top news outlet in North Carolina – WRAL.com. She grew their first online community from zero to 14,000 members and chronicled that experience in her 2009 book, 18 Rules of Community Engagement. Angela recently founded Change Agent Communications, which serves companies looking to reach audiences in new ways, capitalize on an emerging trend, head down a different path strategically, reimagine their business model or reinvent themselves. Related Links Sponsor: Higher Logic, the community platform for community managers Angela Connor on Twitter Angela on LinkedIn Angela’s website WRAL.com Change Agent Communications The Social Rewind 18 Rules of Community Engagement Maria Ogneva, director of online customer experience and community at FinancialForce, on Community Signal Patrick’s post on Donald Trump’s threat to section 230 of the Communications Decency Act Section 230 of the Communications Decency Act Jay Rosen, journalism professor at NYU, on Community Signal Goodbye, GOLO; Hello, SHARE Angela mentions Goodreads, CafeMom, Nextdoor, and myFICO Forums as thriving communities Hug Your Haters by Jay Baer Niche communities are still popular Venessa Paech, co-founder of Australian Community Managers, on Community Signal Howard Rheingold, writer and early member of the WELL, on Community Signal Transcript View transcript on our website Your Thoughts If you have any thoughts on this episode that you’d like to share, please leave me a comment, send me an email or a tweet. If you enjoy the show, we would be so grateful if you spread the word and supported Community Signal on Patreon.

Our first guest Cindy Baier, President & CEO, Brookdale Senior Living. 2nd guest Linda DeCarlo, USPS, Manager of Safety discusses dog attacks a nationwide issue and not just a postal problem. 3rd guest Sherry A. Martin, MD, Vice President of Diabetes Global Medical Affairs at Eli Lilly and Company. Roger Stupp, MD –from Northwestern Medicine he is a Neuro-Oncologist. World-renowned brain tumor expert. Dr. Kalynn Rohde, a clinical pharmacist with UNC Health Care in Chapel Hill, North Carolina.This show is broadcast live on Thursday's 2PM ET on W4CY Radio – (www.w4cy.com) part of Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/

Dr. Cynthia Bulik, Director of UNC-Chapel Hill's Eating Disorders Program and author of "The Woman in the Mirror: How to Stop Confusing What You Look LIke with Who You Are," discusses the misrepresentation of women in the media, providing tips for breaking barriers and improving self-esteem as part of National Eating Disorders Awareness week. Joining Bulik in the conversation are Stephanie Crayton of UNC Health Care and WUNC-FM's Frank Stasio.

Dr. Cynthia Bulik, Director of UNC-Chapel Hill's Eating Disorders Program and author of "The Woman in the Mirror: How to Stop Confusing What You Look LIke with Who You Are," discusses the misrepresentation of women in the media, providing tips for breaking barriers and improving self-esteem as part of National Eating Disorders Awareness week. Joining Bulik in the conversation are Stephanie Crayton of UNC Health Care and WUNC-FM's Frank Stasio.