Podcasts about six sigma black belt

The powerful and emerging world of quantum computing is on its way. Quantum computing is a technology that is set to redefine privacy, trust, and artificial intelligence. What does quantum computing really mean, how will it change the digital trust landscape, what will happen when organizations gain quantum capabilities, and how existing standards and laws can help us govern. Quantum computing is still in its early stages, but it promises to open new possibilities, bring new challenges, and create risks we need to understand today.  To help us navigate this complex but exciting topic, host Punit Bhatia speaks with cybersecurity expert Ramsés Gallego about the exciting and challenging world of quantum computing. With over 25 years of experience in cybersecurity and technology governance, Ramsés brings not just knowledge, but incredible energy to the discussion — "quantum energy," as we like to say. Will it change the way we define and manage digital trust?   KEY CONVERSION POINT 00:02:20 How would you define digital trust 00:05:03 Demystify what is Quantum 00:10:52 How Quantum change the AI game? 00:15:44 What will happen if you acquire Quantum Computing 00:19:17 How are we seeing digital trust dimension with Quantum Computing? 00:28:10 How would an organization or a corporate govern this? 00:33:20 Get in touch with Ramses  ABOUT GUEST With an MBA and Law education, Ramsés Gallego is a +25 year security professional with deep expertise in the Risk Management and Governance areas. Ramsés is now  Chief Technologist Cybersecurity with DXC, where he defines the vision and mission, purpose and promise of the division. He has recently been Strategist & Evangelist for the office of the CTO with Symantec and holds the following professional accreditations: CISM, CGEIT, CISSP, SCPM, CCSK, ITIL and COBIT Foundations. An internationally recognized public speaker, has visited +25 different countries in the past 12 months and has been awarded 'Best Speaker' in four continents. He is also a Six Sigma Black Belt professional and is proud of being Past International VP for ISACA's Board of Directors, actual President of the Barcelona Chapter, Ambassador of the association and honored to be inducted into the ISACA Hall of Fame. Ramsés is also Executive Vice President of the Quantum World Association and has had the US flag flown on his honor at The Capitol, in Washington DC, USA. With already 22 Marathons -and other crazy adventures- on his legs he lives in Barcelona, Spain, with his wonderful wife and his two loved kids.  ABOUT HOST Punit Bhatia is one of the leading privacy experts who works independently and has worked with professionals in over 30 countries. Punit works with business and privacy leaders to create an organization culture with high privacy awareness and compliance as a business priority. Selectively, Punit is open to mentor and coach professionals.  Punit is the author of books “Be Ready for GDPR'' which was rated as the best GDPR Book, “AI & Privacy – How to Find Balance”, “Intro To GDPR”, and “Be an Effective DPO”. Punit is a global speaker who has spoken at over 30 global events. Punit is the creator and host of the FIT4PRIVACY Podcast. This podcast has been featured amongst top GDPR and privacy podcasts.  As a person, Punit is an avid thinker and believes in thinking, believing, and acting in line with one's value to have joy in life. He has developed the philosophy named ‘ABC for joy of life' which passionately shares. Punit is based out of Belgium, the heart of Europe.  RESOURCES Websites www.fit4privacy.com, www.punitbhatia.com, https://www.linkedin.com/in/ramsesgallego/ Podcast https://www.fit4privacy.com/podcast Blog https://www.fit4privacy.com/blog YouTube http://youtube.com/fit4privacy  

In this episode of Elevate Care, host Kerry Perez speaks with Ben Harber, Vice President of Interim Solutions at B.E. Smith, about the critical role of interim leadership in healthcare. They discuss the unique challenges and opportunities that arise during leadership transitions, the importance of finding the right fit for interim leaders, and how these leaders can drive transformational change within organizations. Ben shares insights on the appeal of interim leadership careers and emphasizes the need for healthcare systems to view interim leaders as valuable assets rather than mere vacancy fillers. The conversation concludes with a focus on maximizing ROI through effective interim leadership.Chapters00:00 Introduction to Interim Leadership03:09 The Importance of Interim Leadership in Healthcare06:09 Finding the Right Fit for Interim Leaders09:10 The Appeal of Interim Leadership Careers12:12 Maximizing ROI with Interim Leaders15:00 Conclusion and Key Takeaways  About BenBen Harber leads the Interim Leadership organization for B.E. Smith Leadership Solutions. As an accomplished healthcare executive, he brings years of progressive operational leadership experience to his role. Ben provides strategic vision, leadership, and direction to B.E. Smith Leadership Solutions and is widely regarded by clients and candidates as one of the most respected leaders in the industry. With nine years at B.E. Smith, he has consistently delivered increased value and improved efficiencies for client partner organizations.Ben is recognized as an expert in multi-site healthcare operations, large medical group management, ACO operations, product management, large-scale revenue operations, reinsurance, and health plan provider contracting. As a turnaround operations leader, he has provided insight and expertise across more than 8,000 engagements during his tenure at B.E. Smith.Before joining B.E. Smith, Ben spent nearly a decade at DaVita, where he achieved significant success. His accomplishments included reorganizing and turning around DaVita's revenue operations, setting records in managing the peritoneal dialysis product line, and developing the framework for the first renal-focused ACO. His passion for early identification of end-stage renal disease led him to create the globally recognized website, KidneySmart.org.Prior to DaVita, Ben spent seven years at GE Capital's healthcare reinsurance division, where he developed a managed care network to assist reinsurance customers with catastrophic and first-dollar risk. During his time at GE, he launched Net Promoter Score surveying for a $10 billion unit and served as an expert in sales force effectiveness, purchase likelihood, and customer loyalty.Ben holds a Bachelor of Administration in Finance and a Master of Business Administration from Rockhurst University in Kansas City, Missouri. He also earned Six Sigma Black Belt and Lean certifications from GE Capital. Active in his community, Ben serves on several civic boards. Sponsors: Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

On episode 514 of The Nurse Keith Show nursing and healthcare career podcast, Keith interviews Dr. Dina Hewett, Ph.D., RN, MSN, JM, a nurse, educator, leader, and the author of the 3rd edition of "Fast Facts for the Critical Care Nurse" which is scheduled to be published in May of 2025 by Springer Publishing.  In the course of their conversation, Keith and Dr. Hewett delve into the specialty of critical care nursing, the many challenges faced by new graduate nurses embarking on a career in critical care, how to bridge the gap between nursing school and novice practitioner, technological advances in critical care, and much more. Dr. Dina Hewett received her BSN from Brenau University, MSN from Georgia Southern University and Ph.D. in Higher Education from the University of Georgia. In 2021 she completed a master's degree in law from Liberty University. Her certifications include CCRN – Alumnus, Nurse Executive Advanced and is a certified Six Sigma Black Belt. With over thirty years of experience as a critical care nurse, Dr. Hewett's career has encompassed both hospital administration and academics. During her tenure in hospital administration, she served as the unit manager of the Cardiothoracic Intensive Care Unit and director of nursing of multiple units including critical care, inpatient rehabilitation, and respiratory therapy. Dr. Hewett is the immediate past President of the Georgia Nurses Association. She is an AACN-Wharton Executive Fellow. Previously, she served as a board member of the Georgia Association of Nursing Deans and Directors, and a member of the Education Committee of the Georgia Board of Nursing. Dr. Hewett has also served on the Government Affairs Committee of the American Association of Colleges of Nursing. Dr. Hewett is a Regional Vice President of Campus Operations, Chamberlain University. Her recent publications include "Fast Facts for the Critical Care Nurse (3rd edition)", and chapter contributions for the 13th edition of Ackley & Ladwig's Nursing Diagnosis Handbook. Dr. Hewett lives in Gainesville, Ga with her husband and three dogs. This episode of the Nurse Keith Show is brought to you in collaboration with Springer Publishing, who have been delivering award-winning healthcare education and exam prep materials focused on nursing, behavioral health, and the health sciences for more than 70 years. We thank Springer Publishing for their support. Connect with Dr. Hewett and Springer Publishing: ⁠Dr. Dina Hewett on LinkedIn Fast Facts for the Critical Care Nurse, 3rd edition Springer Publishing Contact Nurse Keith about holistic career coaching to elevate your nursing and healthcare career at ⁠NurseKeith.com⁠. Keith also offers services as a motivational and keynote speaker and freelance nurse writer. You can always find Keith on⁠ LinkedIn⁠. Are you looking for a novel way to empower your career and move forward in life? Keith's wife, Shada McKenzie, is a gifted astrologer and reader of the tarot who combines ancient and modern techniques to provide valuable insights into your motivations, aspirations, and life trajectory, and she offers listeners of The Nurse Keith Show a 10% discount on their first consultation. Contact Shada at ⁠TheCircelandtheDot.com ⁠or shada@thecircleandthedot.com.

It's a bonus episode this week, taken from Lunch with Haley.   Can you create demand for temporary staffing? Today, around 2% of non-farm employment are temporary jobs. With 25,000 staffing companies competing for that business, winning clients has become exceptionally hard. But what if you could create demand for staffing? What if you could help employers to fill a larger percentage of job openings with contingent workers? Some studies have projected that as much as 10% of non-farm jobs could be temporary jobs. That's 5x more staffing. Think about the impact that would have for your business! In this Lunch with Haley webinar, we're bringing together some of the top sales minds in the industry to talk about demand generation. We're going to look at the ways staffing can be used strategically to help companies to control labor costs, improve productivity, manage risk, and capitalize on new business opportunities. And we'll discuss how staffing sales professionals can use topics like these to sell more strategically and differentiate their sales process and messaging from their competitors. About the Speakers David Searns, Co-CEO, Haley Marketing When it comes to marketing a staffing firm, few people know the industry like David. He literally grew up in the business. He has been helping staffing companies create innovative marketing strategies and award-winning websites for more than 25 years. Tom Erb, President, Tallann Resources With a career spanning nearly 20 years, Tom Erb has established himself as one of the staffing and recruiting industry's top subject matter experts. As an executive for two of the largest staffing and recruiting companies in the world, Tom worked with some of the most recognizable and well-respected companies in the United States to help optimize their workforce strategy. As a consultant, trainer, and speaker to the staffing and recruiting industry, Tom has helped hundreds of firms create and execute sales and recruiting strategies to grow their business. In 2010 Tom formed Tallann Resources, a consulting firm specializing in the Staffing and Recruiting Industry. Tom has helped staffing and recruiting companies of all sizes and verticals transform their sales structure, create and implement their strategic plans, and optimize their recruiting process. Mark Winter, CEO, WinSource Group Mark is an expert at driving sales performance, keeping focus on customers, and keeping things simple. For 20 years, Mark has held every sales role out there- from Branch Manager to Vice President of Sales and Enablement for a $2.5B publicly traded staffing company. During that time, he has spent countless hours figuring out what works and of course, what doesn't. This enables Mark to sniff out things that are blocking performance, remove the barrier, and get people to act. He is a Six Sigma Black Belt and holds master certifications from some of the top sales training organizations in the world. Whether its strategic planning, sales process development, sales training, customer acquisition & engagement, sales team performance, or system and tool adoption- Mark can help get your team on track. Mark is the CEO of WinSource Group, a consulting company that specializes in the staffing industry. By providing training, coaching, and solid process WinSource help staffing companies get the best possible performance from their sales team. Dan Mori, Founder of Staffing Mastery & President of Employment Solutions Dan Mori is a seasoned staffing industry executive, sales strategist, and leadership coach with over two decades of experience driving business transformation in the employment space. As President of Employment Solutions, he helped engineer one of the most successful regional staffing expansions in the country, growing the firm from a single location in upstate New York to a multi-state powerhouse operating in 28 states. As founder as well of Staffing Mastery, Dan brings a no-nonsense, high-impact approach to helping staffing firm leaders grow their teams, scale revenue, and systematize success. His passion lies in training salespeople to think strategically, lead with insight, and win market share—even in the most competitive or frozen economies. Dan also created the Staffing Dashboard, a powerful tool that provides staffing leaders with real-time business performance insights to make informed, data-driven decisions that drive growth and success. A recognized voice in the industry, Dan has coached hundreds of staffing professionals through workshops, playbooks, and performance coaching rooted in real-world results. He's known for breaking down complex sales challenges into repeatable, scalable strategies—empowering firms to shift from reactive selling to proactive demand creation.  

What You'll Learn:In this episode, hosts Shayne Daughenbaugh, Andy Olrich, and guest Royden Johnson, discuss the importance of vulnerability and courage in leadership. Royden Johnson emphasized the need for leaders to move from imitation to differentiation to embrace vulnerability effectively.About the Guest:Royden Johnson is a distinguished manufacturing leader with extensive experience spanning diverse industries, including automotive sectors. As a Six Sigma Black Belt, he brings a robust expertise in operational excellence and continuous improvement. Royden has a proven track record of driving efficiency and innovation, enhancing performance, and delivering sustainable results across complex manufacturing environments.Links:Click Here For Royden Johnsons' LinkedIn

Unlock the power of organic traffic! Shreya Banerjee & Paul Counts reveal SEO strategies to boost visibility, credibility, and conversions for long-term business success. Want to drive more organic traffic and improve your SEO strategy? In this episode of Talking with the Experts, host Rose Davidson speaks with Shreya Banerjee & Paul Counts, Co-Founders of Marketing Counts, to discuss how businesses can increase online visibility and drive conversions through SEO mastery. With years of experience advising Fortune 50 companies, influencers, and publicly traded organizations, Shreya and Paul share proven SEO strategies that work in today's AI-driven digital landscape.

Come and listen to host Tina chat with another amazing guest. Lisa Condon is a lover of life, adventurer of spirit, and cultivator of collaboration. As a business coach and life strategist, she thrives on helping businesses find their heart and people discover their passion through value and gratitude-based conversations. Lisa is an award-winning international speaker and author. She is professionally trained as a Six Sigma Black Belt and Scrum Master and integrates tried-and-true processes into all the work she does. Diving into life headfirst, you can find Lisa with her husband, Nate, traveling the world or sitting by a fire watching the stars. https://www.LisaCondon.com

Lucy Angarita is the Director of Food Supply Chain visibility at GS1 US, where she works with retail, grocery, foodservice, and healthcare companies to increase data quality, operational efficiencies, and full supply chain traceability. With over 20 years of experience in program management and process improvement, as well as a Six Sigma Black Belt certification, she has a passion for solving complex problems and delivering value to customers and stakeholders. Prior to joining GS1 US, she led a team at Independent Purchasing Cooperative that focused on supply chain data governance and GS1 standards adoption, as well as incident management, for the SUBWAY® system. She also participated in various GS1 workgroups to collaborate and promote trading partner alignment in the foodservice industry. Lucy has a strong background in food safety and quality, and she is committed to advancing the adoption of GS1 standards for enhanced traceability and transparency in the food supply chain. In this episode of Food Safety Matters, we speak with Lucy [54:14] about: The challenges industry is facing related to Section 204 of the Food Safety Modernization Act (FSMA 204), also known as the Food Traceability Final Rule, as the January 2026 compliance date approaches Progress toward compliance that is being made through supply chain-wide alignment, facilitated by initiatives like the GS1 US FSMA 204 work group How a continuous improvement approach can help industry more easily meet the FSMA 204 deadline Immediate actions companies should be taking to achieve FSMA 204 compliance, and why it is not necessary to “reinvent the wheel” Reasons industry should begin their traceability journeys now, even if legislative proposals to delay or weaken FSMA 204 are passed. How GS1 US standards help enhance traceability and transparency in the food supply chain, and how GS1 US is working to help companies achieve FSMA 204 compliance. Before we speak to Lucy, listen to Adrienne's interview with Julie McGill [32:17], Vice President of Supply Chain Strategy and Compliance at Trustwell, to gain valuable insights regarding FSMA 204 implementation. She provides strategic guidance to drive the implementation of effective supply chain strategies, from her deep understanding of the industry. Julie previously spent 16 years at GS1 US, where she led the Foodservice GS1 US Standards Initiative, collaborating with key industry players to establish a foundation for traceability and supply chain visibility. Her career also includes roles at Coors Brewing Company, where she gained expertise in foodservice and CPG supply chains. News and Resources News USDA Considering More Changes to Listeria Rule, RTE Sampling After Boar's Head Outbreak Review [4:44] FDA Publishes Long-Term Strategy to Increase Resiliency of U.S. Infant Formula Market [15:45] FDA Releases New Guidance on Food Labeling Regulations, Low-Moisture RTE Food Safety [20:14] FDA Finalizes Action Levels for Lead in Processed, Packaged Food for Babies and Young Children [21:39] Study: Canadian Rule for Frozen, Breaded Chicken Products Slashed Salmonella Illnesses by 23 Percent [22:58] FDA Bans Red Dye 3 in Food [27:06] Resources GS1 US on LinkedIn  GS1 US FSMA 204 Resource Hub  Independent Purchasing Cooperative (IPC) Case Study on Inventory Management  IPC Case Study on End-to-End Traceability Presenting Sponsor: Trustwell Check out Trustwell's Guide to FSMA 204 Compliance!  We Want to Hear from You! Please send us your questions and suggestions to podcast@food-safety.com

For episode 479, CEO Dr. Philip Blazdell joins Brandon Zemp to discuss Fedrok, a Swiss-registered blockchain company that's reimagining how we approach two pressing global challenges: the environmental impact of blockchain mining and the inefficiencies of carbon credit markets. Unlike many players in the space, Fedrok isn't just promising innovation, it's delivering it through its patented "Proof of Green" consensus mechanism. Dr. Philip Blazdell, BSc (Hons), PhD, CEng, brings 28 years of global experience in strategic business development to Fedrok. A former visiting professor at UFC in Brazil, he holds a BSc and PhD and is a certified Six Sigma Black Belt, leveraging his expertise in optimising processes and improving operational efficiency. With a career spanning various industries, Dr. Blazdell has contributed to groundbreaking projects and played a key role in advancing technology. ⏳ Timestamps: 0:00 | Introduction 1:15 | Who is Philip Blazdell? 2:40 | What is Fedrok? 3:57 | What are Carbon Credits? 4:58 | Fedrok token 6:19 | Proof-of-Green 7:54 | Creating Transparency & Efficiency in Carbon Credits 13:22 | Crypto & Switzerland 15:29 | Fedrok & Bitcoin Miners 18:15 | Fedrok & AI Data Centers 19:29 | Dev tools 20:33 | Fedrok roadmap 22:57 | FDK token release date 23:32 | Fedrok socials & community

According to the State of Sales Enablement Report, sales managers who coach reps to reinforce desired behaviors deliver a 14 percentage point increase in win rates. So, how can you design and implement coaching programs to boost rep confidence and improve the customer experience? Shawnna Sumaoang: Hi, and welcome to the Win Win podcast. I’m your host, Shawnna Sumaoang. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic is Paige Scott, the Vice President of Customer Success and Revenue Enablement at Reliance Matrix. Thanks for joining us, Paige. I’d love for you to tell us about yourself, your background, and your role. Paige Scott: Terrific. I’m delighted to be with you today and happy to share anything I can. We’re all in this program together. I am 30 plus years in employee benefits, which are insurance products for employers who provide those benefit options to their employees. And I’m on the insurance carrier side. It’s been a terrific career in the past. I’ve served in operational roles, account management roles where we’re focused on retaining and growing the business. I was a process engineer, Six Sigma Black Belt, that is really focused on continuous improvement. And at one point, the chief customer officer focused on the customer experience strategies for our company. And now in my current role, I’m applying a lot of learnings from those experiences. So as you said, our role today at Reliance Matrix is head of customer success team. That’s our account management and service teams, as well as the revenue enablement team, where our objective is all about equipping the distribution organization with the tools, resources, training, and strategies that they need to retain business and sell more of it effectively. So I love this role because it really balances the accountability for customer focus, the customer’s experience, along with retention and growth of those relationships, but serves the critical needs of the organization and alignment with other departments that drive revenue growth as well. So I live with my family and my dog Maggie here in Nashville, Tennessee, and I love country music and line dancing. SS: We’re really excited to have you with us Paige. And as you mentioned, one of your key responsibilities is really growing and retaining the customer base. In your opinion, how can enablement help improve the customer experience? PS: You know, that’s actually there’s a myriad of ways that enablement enhances the customer experience. I’ll give you a simple example on how we’re focusing on it here in our current experience. state, and it’s really around the tools and training. And I think about this, not only with regard to how we’re internally supplying the tools and training and coaching, but also externally. So our account management teams can better understand their customer needs and preferences, leading to more personalized or relevant interactions. That’s what we’re encouraging. For example, in our business. We’re often working with human resource benefit teams that are outsourcing their work that they used to do themselves to us, the insurance carrier, many of them for the first time. And these first-time outsourcers of really complicated processes, they need to feel confident in trusting us to take on that work and doing it well on behalf of their employees. So there’s a lot of research and our experience shows that the first time outsourcers They need more education and communication to feel comfortable handing that work off to us. So our enablement team, we’ve built tools and resources and training to teach our teams how to work best with first time outsourcers. We actually give them a little bit different path. And their experience that is really focused on education and gaining their confidence and providing them with the tools they need to feel empowered. So in this past year, we implemented the use of the digital room capability to really establish the go-to resource for the clients. And first time outsourcers so that they feel empowered. They know where to go to look for information and find articles literature and research and best practices that we’ve collected and made available to them. So we are demonstrating our listening and expertise because we’ve provided the support and strategies that ensure that. They continue to receive the assistance and resources that they need to maximize their use of our products and our services for their employees. So it’s kind of a win win both internally and externally. SS: I couldn’t agree more. And I know rep confidence plays a huge role in delivering great customer experiences. And this is an area that you are really passionate about. What are some of the challenges reps face today that can impact their confidence? PS: Yeah, sure. Well, this is a complicated business that we’re in. And the biggest challenge that we face really is keeping up with the pace of change with all the complexities. So not to get you schooled on insurance stuff, but Reliance Matrix, we’re the number one insurer with the most lives that are managed through our absence programs. So in your day-to-day life, you’ve probably hear about things like paid family, medical leaves, FML, et cetera. These are all like state level programs that provide employees with paid time off for family or medical reasons. And I’ll tell you, this is a huge source of focus and attention across the states. A lot of compliance issues around this. States are making their own policies and practices with regard to how they want. This to be administered inside in their states where the employees live. And so the pace of change in these state programs is incredible and it’s very complex and difficult to understand and difficult to keep up with, not just for our customers, but even internally for our folks to build and maintain the expertise that they have around these programs. So we honestly have relied on Highspot, our platform heavily as our go-to resource for knowledge, training, communication internally, as well as pitching that relevant information externally. It’s enabled us to move quicker. Enable people not to have to memorize current rules, regulations, et cetera. They can just go to the resource and find the most up-to-date information in order to answer questions and put that information in the hands of their customers. And then on top of it, then of course we can. Move quicker and measure our engagement, both internally and externally. So it really has helped us to solve this challenge of trying to keep people up to date. We’re encouraging our reps not to try to memorize everything. They just go consult the tool, go to the resource. We’re keeping it up to date. SS: We see those too. What are some of your best practices for helping reps overcome these challenges to really boost their confidence and improve the customer experience? PS: So you know, it’s really important that we straight stay true to our word in terms of consistently, regularly reviewing our content and developing best practices to share to our reps. I mean, if they come to ou platform, our content and find that it’s out of date or not accurate, I’m going to lose them. They’re not going to be happy that they’re not providing the right information to their clients and So we have really prioritized the keeping our content up to date, making it, you know, consumable, small pieces, small bits. And then we put out best practice videos that if I’m responding to an inquiry, I can go see how someone who’s really good at responding to that inquiry, how they say it, how they answer it. And I can use that to hone in on my own ability to answer to my customers. And then of course. You know, whenever we have content or we’re rolling out something new, it’s not a once and done, we’re planning for putting the content out. How do we bring people to it? How do we get them practicing it? How can we test on the knowledge? It is something they really need to know. And then You know, focusing in on the coaching elements that are available as well. In the past couple of years, since we implemented the platform, I would say that we’ve spent a lot of time putting content out there, keeping it fresh, learning how people learn and how best to organize it. But in 2025, one of the things that the team is going to focus on is more around adding a little more gamification. And competition to our approach, because after all, we are working with salespeople and they do like to compete. So we’re going to build some of that competition in to continue to enhance engagement and learning. SS: Those are some great tips and tricks. Now, I know coaching can be a key lever for improving rep performance, and your coaching programs have evolved a lot recently. Can you tell us what your coaching strategy looks like now and how you leverage Highspot to help support it? PS: Yeah, sure. Actually, I’ll tell you the good, bad and the ugly, but this was an area of challenging for us a couple of years ago. I’ll use the example in our sales model. Before we got more focused on this in our model, the sales managers are also. Sellers, they have their own individual sales goals in addition to the goals of their team. So didn’t really set us up for success in terms of motivating or encouraging the sales managers to spend the time with their teams developing because they were so busy, you know, trying to meet their own performance goals. And while we haven’t changed that model. Entirely, we have changed it a bit so that we have built in approach where we’re recognizing the importance of coaching and the importance of the manager and that role. So we have built an approach where we’re utilizing the capabilities and analytics and high spot to practice. So we call these our stand and delivers, meaning I need to learn, let’s say a product nuance or something about the way the service is done or administration. And I need to be able to repeat that or inform a customer or potential customer with confidence. You know, I need to know what I’m talking about so I can answer those questions on the spot. We have picked areas that are most important for our sales reps to be able to exude that confidence and we ask them to practice it. and they practice it. They will film a video and they will do their stand and deliver on the video and the rep will create and submit the video to their manager and the managers are accountable to review and coach and we can see their coaching notes. We can see who’s doing it and doing it with regularity. So the fun thing is the head of our sales organization, she has So committed to this. This is how she learned as she was growing up as a sales rep. They stand and delivers on demand. People would stop her in the hallway and say, tell me about, you know, X, Y, Z. This is how she got really good at it. So she really believes in this practice and this approach. And she really appreciates the capability and high spot because it makes it pretty easy to do. So we are constantly reviewing the engagement analytics. It’s to understand the performance of our reps, but also the performance of our managers as coaches. We’ve upped the game that way. SS: Very cool. How do you go about partnering with frontline managers to get them bought into coaching their teams? PS: Sure. Again, it was a journey. Uh, some managers were adept. They were already kind of managing their own production and balancing that with the development of their teams. But many were not. And so we went to work. And we focused on the ROI of Using real life examples and data where certain sales managers had best practices with their teams and they were really producing results. Cause not only was the manager producing results, but they were taking in new individuals, onboarding them and, you know, doing the ride alongs, providing the coaching and we could see in terms of goal attainment. Which managers were very successful and we actually built those into stories in case studies and we use the real data to bring back to the rest of the organization to prove the value of the role of the coach and the importance of the development of the team. I mean, there was a lot of other best practices that we learned and shared throughout the period too, but the story tells itself in terms of the numbers, honestly, and given how competitive. Most of the sales folks are, they accepted the invitation to do better, kind of turns into a competition. So it was an easy carrot to dangle because it proved that production increased with a greater focus on practice and coaching for development for the teams. SS: How are you now with the platform in place, leveraging analytics to understand how managers are coaching and optimizing their effectiveness? PS: Yep, sure. So there’s a number of things that we look at. We got grounded in the metrics that were most relevant to our goals. So in this area, it was things like employee engagement scores, turnover rates, productivity levels, goal achievement. And we look at adoption metrics and the use of high spot, et cetera. So it was really getting grounded in what were those key metrics that we should be looking at on a regular basis that helps tell the bigger story. And we’re collecting data from different sources, such as. You know, performance reviews or even employee feedback, the coaching sessions and records that are in the system and that data can provide insights into how managers are performing and how their coaching is impacting their teams or not. And, you know, it is a source of performance review for the manager themselves that when we’re evaluating our managers performance, it’s not just based on hitting your goals. A lot of those other key metrics are a large part of that. And then finally, I guess we are looking at or listening to the employees to understand their perceptions. It’s important to understand how they experience our onboarding, whether they’re brand new to selling. Or they’re a very experienced rep coming over. We have different learning paths and we are listening to that and understanding, you know, their feedback about their manager and the level of support that they’re feeling or the training that they’re experiencing in that onboarding program. And we’re using that feedback regularly for continuous improvement. It’s the constant job, it’s continuously reviewing our content, understanding what works well, what doesn’t, and using those best practices to make our programs better and better. SS: And you all are also leveraging the integration between Highspot and Salesforce to really help unlock meaningful data and tie your programs to revenue. Can you share more about how you leverage this integration and some of the impact that you’ve been able to uncover? PS: Yeah, sure. Well, again, this has been a journey in the very beginning. I remember interviewing, you know, some of the folks in the sales organization and the head of sales and they’re like, Oh my God, no, not another system to log into. I’m like, well, yeah, but there’s a lot that you’re going to learn from the system and how it’s going to add value to the organization. So in the very beginning, it was So important that we integrated with Salesforce. So we had an easy toggle, I should say, between Highspot and Salesforce. And then as we continued building, the centralized content access was a heavy hitter for us because of the integration. It allows our reps. To access relevant content and materials and sales plays within their workflows. So it’s much more seamless, uh, than having to toggle and go find and search and seek, et cetera. Now we have a long way to go. We still are working on how we make that information more predictive. And, but we’re proud of the work that we’ve done here. And then honestly, this integration has enhanced the customer. Engagement as well, because it ties our engagements, meetings, et cetera, to business outcomes. It helps surface our best practices and shared knowledge that can improve sales performance. So we’re still in the early stages of tying these analytics together and building out the push and the predictive nature of it. But we really see the opportunity. So we’re investing full force as enablement team and making that happen. SS: Paige, as your enablement strategy continues to evolve, how are you incorporating AI into your programs to continue to improve productivity? PS: Yeah, well, this is something I’m really excited about. We had introduced in 2024, the co-pilot tool AI as a productivity tool to parts of our teams, and now are really rolling out across, but our use in 2024 was. Probably more limited to just like meeting summaries, to-do lists, assignment of duties afterwards, creation of presentations, improving content, etc. Kind of like your own admin assistant as you’re prepping in your relationships and for your meetings. But in 2025, we are, I’m going to go a lot further with it. We’re exploring AI and machine learning between Highspot and Salesforce to make recommendations on content. Like I said, pushing and predicting and, you know, really driving at the sales plays and training that’s. Going to enhance our productivity. So I feel like we’ve barely scratched the surface of what AI is going to be capable of helping us to achieve, but it is a major strategy for the enablement team in 2025. So I’m totally stoked about learning what we’re going to. Be able to do their SS: Last question. If you could give one piece of advice to someone looking to enhance the business impact of enablement at their organization, what would it be? PS: Yeah, honestly, it’s don’t try to boil the ocean, start small. Know the business goals, align with the business goals and use the data analytics to measure the effectiveness of the programs and then kind of spread that grow for impact. Gather feedback from the teams to understand what’s working and how effective it is. Again, underscoring all the time, data-driven decisions, adjustments, improvements continuously. I’ll share an example, and this is so simplistic, but I tell this story all the time. My initial proof point or business case, a really simple one. I joined the organization a couple of years ago and I was out in one of our sales offices. I was literally walking down the hallway in the sales office. Two sales reps standing in the hallway and I overheard what they were talking about. One of them was trying to find a. presentation that another rep used for a finalist presentation. So they wanted the deck and they’d been going through files and searching for, I think she said like 30 minutes. Maybe even more. Then she picked up the phone, because she got frustrated, and she finally called that other rep, and lo and behold, incidentally, the rep had stored that deck on their laptop, meaning no one else really had access to it anyway. So, I was marveled by the fact that one of our top reps spent more than 30 minutes Looking for a piece of content and I asked for the deck reviewed it and I laughed because when I was looking at the deck I realized some of the data elements and even the brand that was on the deck was outdated. It wasn’t even up to date or in compliance. So, bing, lightbulb goes off. I’m like, oh, Paige could be a hero here because what I need to do is find a good way to manage content and partner with a marketing organization, et cetera, to tell this story. And lo and behold, again, such a simple example. It’s all proven by the metrics. So I sold it by showing the ROI of saving a hundred sales reps in our organizations, 30 minutes a month or more searching for content. And that’s a heck of a lot of savings that can be put towards production activities. And so again, the platform was easy to sell. Enablement is easy to continuously show the impact, but it’s using the data and telling the stories, but keep it small. Don’t try to boil the ocean. Keep telling measurable stories and everyone catches on and they feel it. And we are all the heroes when we are able to help reps and the organization to be more effective. efficient in growing a business SS: Thank you so much for joining us. I appreciate all of your insights and advice. To our audience, thank you for listening to this episode of the Win Win podcast. Be sure to tune in next time for more insights on how you can maximize enablement success with Highspot.

In this episode, Melody Ge shares her career journey from R&D director to advocating for food safety and the founding of Women in Food Safety, a community aimed at bridging the gap between academia and industry while supporting female leadership. Highlighting the soft skills necessary for higher positions in food safety, Melody emphasizes confidence, adaptability, and continuous learning. The episode explores the challenges and opportunities within the food safety sector, the impact of the Women in Food Safety community, and the importance of curiosity and staying updated with evolving industry standards. Episode Highlights: 04:42 Founding Women in Food Safety 08:15 Empowering Women in Food Safety 11:24 The Importance of Soft Skills in Leadership 22:57 Adapting to Change in the Food Safety Industry Melody Ge is the Sr. Director of Operations Quality at TreeHouse Foods Inc., driving a culture of safety and quality across manufacturing facilities. With 15+ years of expertise in food safety, quality, and social responsibility, she has held key roles with GFSI CPOs, retailers, manufacturers, and testing labs. A Six-Sigma Black Belt, PCQI Lead Instructor, and SQF Trainer, Melody’s leadership spans StarKist, Neogen Analytics, Lidl US, SQFI, and Beyond Meat. She holds an M.S. and B.S. in Food Science and Engineering and certification in Data Science, blending technical expertise with innovative solutions to champion smarter food safety practices. Connect with Melody: Company Website: www.womeninfoods.orgLinkedIn: https://www.linkedin.com/in/melody-ge-54116717/ For more insights: Book a call: https://bit.ly/4cToGDs Follow me on my YouTube Channel: https://bit.ly/47GgMdn Sign up for my Weekly Newsletter: https://bit.ly/3T09kVc See omnystudio.com/listener for privacy information.

As Baptist's chief medical information officer, Dr. Lancaster works to improve the effectiveness and usability of health care technology for physicians and other providers. He is also a part-time internist for the Baptist Medical Group. After his residency, Dr. Lancaster completed a clinical informatics fellowship and earned a master's degree in applied clinical informatics from Vanderbilt University. He was the chief medical information officer at West Tennessee Healthcare in Jackson, Tennessee, before joining Baptist.Dr. Lancaster is board certified in internal medicine from the American Board of Internal Medicine and board certified in clinical informatics from the American Board of Preventive Medicine. He is a member of the American College of Physicians and the American Medical Informatics Association.Dr. Mason is a board-certified general surgeon and native of New Albany, Mississippi, where he practiced for 22 years at Baptist Memorial Hospital-Union County. Dr. Mason serves as chief medical officer at Baptist Memorial Hospital-DeSoto in Southaven, Mississippi, focusing on medical staff relations, quality of care and patient satisfaction. He earned his undergraduate and medical degrees from The University of Mississippi and completed his residency at Vanderbilt University Medical Center.Skip Steward earned an MBA and has leadership experience in many diverse industries, including automotive, machining, food, service and health care. He is a Shingo examiner, a Certified Quality Engineer (CQE), a Quality Management System Auditor, a certified Six Sigma Black Belt and a certified Lean Champion. Steward is a certified trainer in Training Within Industry (TWI) Job Instructions (JI), Job Relations (JR), and Job Methods (JM). He is an award-winning leader who has implemented streamlined business systems that deliver significant contributions to the bottom line, while increasing employee performance and improving productivity. He is recognized for superior project management and communication skills, and he has spoken both nationally and internationally.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

This week, we're talking with Avi Fishman, a Lean Master Black Belt and Six Sigma Black Belt with extensive experience in healthcare systems process improvement who — at the time we recorded our interview — recently found himself looking for his next job. We talked with him about his career path from an NYPD officer to health care administrator, his approach to leveraging his professional network, and his advice for all on remaining “resume ready.”This episode also marks the 200th published episode of “Problem Solved.” Since we launched in May 2019, we have talked with professionals, students, authors, and business leaders in the fields of industrial and systems engineering, healthcare systems, and ergonomics as well as the numerous industries and academia in-between. We're grateful for the wisdom and insights of our guests, and we're especially thankful to our listeners — spanning the globe across more than 125 countries. We're planning to return with new episodes of “Problem Solved” as well as our new Q&A series “ExpertISE” in 2025.

David Zorn is focused on developing strategic partnerships for Climeworks with sustainability leading organizations aiming to achieve science-based net zero. Founded in 2009, Climeworks is a global leader in high-quality carbon removal and pioneer in direct air capture.  Before joining Climeworks, David was Executive Director of IESE Business School's Sustainable Leadership Initiative. Prior to that, he was Director of Custom Programs at IESE and has ledcustomized executive education programs around the world with leading global organizations from a variety of industries.  Earlier in his career, David worked in production and materials management for Siemens in the United States, Mexico and Germany. He also has experience in the information and risk management industry from his time at ChoicePoint (now LexisNexis Risk Solutions). David was an On Deck Climate Tech Fellow, received his MBA from IESE Business School and is a certified Six Sigma Black Belt. He holds a Bachelor of Science in Industrial & Systems Engineeringfrom Georgia Tech.

What You'll Learn: In this episode, host Patrick Adams, Shayne Daughenbaugh, and guest Royden Johnson discuss the global adaptability of Lean principles, emphasizing its core values of customer focus and respect for people. About the Guest: Royden Johnson is a distinguished manufacturing leader with extensive experience spanning diverse industries, including automotive sectors. As a Six Sigma Black Belt, he brings a robust expertise in operational excellence and continuous improvement. Royden has a proven track record of driving efficiency and innovation, enhancing performance, and delivering sustainable results across complex manufacturing environments. Links: ⁠Click Here For Shayne Daughenbaugh's LinkedIn ⁠⁠Click Here For Patrick Adams' LinkedIn⁠ Click Here For Royden Johnsons' LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

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We are recording live in Vegas at HFMA Annual.  This is part 8 of our 10-part series that was recorded over 2 days and features some of the brightest minds in Revenue Cycle.  We continue with my good friend Christine Aucreman. Christine is a multi-credentialed senior finance executive with more than 25 years of progressive leadership experience in the healthcare, manufacturing, and public accounting arenas. A dynamic team builder and thought leader who excels at transforming complex business challenges into focused action plans that maximize top line performance, optimize operational efficiency, and drive significant improvements in service delivery capabilities. Backed by strong professional credentials and certifications that include a CPA, CFE, CHFP, FHFMA and a Six-Sigma Black Belt.   This episode is brought to you by our good friends at Switch RCM.  Please reach out to Nate at the team: Nate@switchrcm.com  You will not regret it.  Those cats are doing some very interesting things.   Don't forget to like and subscribe to the show.

Gail R. Kulas, self-described as an “itchy sweater” – helping people become more comfortable being uncomfortable – is a dynamic force in the world of business strategy, education, and personal development. As the founder of Leading to Unlock, LLC, Gail has dedicated her career to unlocking the potential within individuals and organizations, delivering over $75 million in project benefits to date.With an impressive academic background, Gail holds a Bachelor of Science in Executive Management, a Master of Science in Communication & Information Management, and an MBA in Entrepreneurship & Innovative Practices. Her expertise is further bolstered by an array of certifications, including Six Sigma Black Belt, ISO 9000 Lead Assessor & Auditor, Change Manager, Coach, and LEGO® SERIOUS PLAY® facilitator.Gail's professional journey spans diverse industries, including retail, financial services, aerospace, and manufacturing. Her experience at The LEGO Group as a Senior Manager of Business Excellence and Continuous Improvement Consultant showcases her ability to drive strategic initiatives and foster organizational growth. Her innovative approach, integrating “play” into business through the LEGO® SERIOUS PLAY® methodology, has resulted in better solutions and buy-in at all levels of organizations.Currently, Gail serves as an Assistant Professor of Business at CT State College-Northwestern, where she educates students in Strategic Management, Human Resource Best Practices, Entrepreneurship, Communication, Change Management, Critical Thinking, and Problem-Solving. In her consulting workshops, she playfully introduces herself as the CFO – Chief Fun Officer – reflecting her belief that learning and growth should be engaging and enjoyable.Gail's contributions have not gone unnoticed. She has received numerous accolades, including the VIP Woman of the Year by the National Association of Professional Women, the Pinnacle Professional Award by the Continental Who's Who Organization, and the Bay Path University Young Alum Leadership Award.Beyond her professional accomplishments, Gail is passionate about empowering others. She previously led the Women's Employee Resource Group at ING (now Voya) and continues to be an advocate for women in business.Despite her extensive experience and accolades, Gail remains approachable and down-to-earth. An introvert at heart, she understands the importance of balancing public engagements with quiet reflection time. This self-awareness informs her teaching and consulting approach, allowing her to connect with people where they are and create a comfortable space for growth and learning.Gail's toolbox is “vast and wide,” filled with strategies and techniques she's eager to share. She believes in the power of unlocking potential from within and sees herself not as a salesperson but as a guide ready to help those who seek her expertise.Learn More: https://leadingtounlock.com/Influential Entrepreneurs with Mike Saundershttps://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/Source: https://businessinnovatorsradio.com/interview-with-gail-kulas-ceo-of-leading-to-unlock-author-of-your-life-on-a-sticky-note

Gail R. Kulas, self-described as an “itchy sweater” – helping people become more comfortable being uncomfortable – is a dynamic force in the world of business strategy, education, and personal development. As the founder of Leading to Unlock, LLC, Gail has dedicated her career to unlocking the potential within individuals and organizations, delivering over $75 million in project benefits to date.With an impressive academic background, Gail holds a Bachelor of Science in Executive Management, a Master of Science in Communication & Information Management, and an MBA in Entrepreneurship & Innovative Practices. Her expertise is further bolstered by an array of certifications, including Six Sigma Black Belt, ISO 9000 Lead Assessor & Auditor, Change Manager, Coach, and LEGO® SERIOUS PLAY® facilitator.Gail's professional journey spans diverse industries, including retail, financial services, aerospace, and manufacturing. Her experience at The LEGO Group as a Senior Manager of Business Excellence and Continuous Improvement Consultant showcases her ability to drive strategic initiatives and foster organizational growth. Her innovative approach, integrating “play” into business through the LEGO® SERIOUS PLAY® methodology, has resulted in better solutions and buy-in at all levels of organizations.Currently, Gail serves as an Assistant Professor of Business at CT State College-Northwestern, where she educates students in Strategic Management, Human Resource Best Practices, Entrepreneurship, Communication, Change Management, Critical Thinking, and Problem-Solving. In her consulting workshops, she playfully introduces herself as the CFO – Chief Fun Officer – reflecting her belief that learning and growth should be engaging and enjoyable.Gail's contributions have not gone unnoticed. She has received numerous accolades, including the VIP Woman of the Year by the National Association of Professional Women, the Pinnacle Professional Award by the Continental Who's Who Organization, and the Bay Path University Young Alum Leadership Award.Beyond her professional accomplishments, Gail is passionate about empowering others. She previously led the Women's Employee Resource Group at ING (now Voya) and continues to be an advocate for women in business.Despite her extensive experience and accolades, Gail remains approachable and down-to-earth. An introvert at heart, she understands the importance of balancing public engagements with quiet reflection time. This self-awareness informs her teaching and consulting approach, allowing her to connect with people where they are and create a comfortable space for growth and learning.Gail's toolbox is “vast and wide,” filled with strategies and techniques she's eager to share. She believes in the power of unlocking potential from within and sees herself not as a salesperson but as a guide ready to help those who seek her expertise.Learn More: https://leadingtounlock.com/Influential Entrepreneurs with Mike Saundershttps://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/Source: https://businessinnovatorsradio.com/interview-with-gail-kulas-ceo-of-leading-to-unlock-author-of-your-life-on-a-sticky-note

In this episode of the Best of Midland Texas Podcast, hosts Ryan Shewchuk engages in a lively conversation with Brian Stubbs, a candidate for Midland TX City Council. Join us as we dive head first into the critical issues facing Midland Texas and explore Brian's vision for the community. Packed with insights, Brian shares his plans to revitalize downtown, improve community retention, and address the firemen's pension fund. As a successful business owner and Six Sigma Black Belt, Brian brings unique problem-solving skills to the table. His dedication to Midland, combined with his leadership experience, makes him a compelling candidate poised to drive positive change. This episode is not just an interview; it's a narrative on community involvement and leadership. The Best of Midland Texas was created focusing on small, local businesses and the vibrant community that supports them. Thank you to our guest, Brian Stubbs, for sharing his thoughts and aspirations. Connect with us on social media, subscribe to the podcast, and reach out if you're interested in being a guest. Subscribe and stay tuned for more stories that highlight the best of Midland Texas! CHAPTERS: 00:00 - Intro 00:40 - City Council Candidacy Motivation 02:39 - Responsibilities of City Council Members 06:05 - Board Experience and City Council Preparation 08:06 - Selecting the Right Boards to Join 11:21 - Top Priorities for Midland City Council 14:28 - Personal Connection to Midland 16:39 - Why Voters Should Choose You 18:41 - Community Involvement Opportunities 21:15 - Outro CONNECT WITH US Website: https://www.bestofmidlandtx.com Ryan Shewchuk: https://www.instagram.com/shewchuk Terra Avery: https://www.instagram.com/terrawaypants TikTok: www.tiktok.com/@bestofmidlandtx Facebook: https://www.facebook.com/bestofmidlandtx Instagram: https://www.instagram.com/bestofmidlandtx Facebook Group: https://www.facebook.com/groups/bestofmidlandtx —----------------------- LISTEN / SUBSCRIBE TO THE PODCAST Apple Podcasts: https://bit.ly/bomtxitunes Spotify: https://bit.ly/bomtxspotify —----------------------- PRODUCED AND EDITED BY FORTY WOLVES STUDIOS https://fortywolves.com RECORDED AT SECOND STORY COWORKING https://secondstory.co --- Support this podcast: https://podcasters.spotify.com/pod/show/bestofmidlandtx/support

What You'll Learn: In this episode, hosts Andy Olrich, Patrick Adams, and guest Hessam Vali discuss The evolution of lean implementation in recent years, which has revolutionized process optimization and decision-making.  About the Guest:  Hessam Vali is the co-founder and managing partner of Optegrity Solutions and Techam Solutions, with extensive expertise in lean manufacturing, operational excellence, and supply chain management. Holding a Ph.D. and MBA, he has excelled as a fractional COO for mid-market businesses, leading large-scale manufacturing operations to drive sustainable growth. Certified as a Lean and Six Sigma Black Belt, Hessam is a proven leader in optimizing operations and achieving process consistency. His ability to coach and motivate teams has consistently delivered enhanced performance and bottom-line savings. Links: ⁠⁠Click Here For Andy Olrich's LinkedIn⁠ Click Here For Patrick Adams' LinkedIn⁠ Click Here For Hesssam's LinkedIn Click Here For More Information On Optegrity Solutions Click Here For More Information On Techam Solutions --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

Leandro Vieira recebe Alexandre Pierro e Marília cardoso, fundadores da PALAS e especialistas em Gestão a Inovação, que explicam como inovar de maneira consciente, metódica e com alta taxa de sucesso. Conheça o curso de Gestão da Inovação no Administradores Premium. Conteúdo patrocinado MOVIDA Saiba como reduzir os custos com gestão de frotas na sua empresa em até 30% https://adm.to/movida ORATÓRIA Torne-se um franqueado Vox2You, a maior franquia de escolas de oratória da América Latina, e empreenda em um mercado que sempre está em alta https://adm.to/vox2you_franquias VINHOS FINOS Conheça a Wine, maior clube de vinhos do mundo, e conheça um mundo novo de sabores https://adm.to/wine NEGÓCIOS Acelere a conquista dos seus objetivos com a W1 Consultoria https://adm.to/w1 Sobre os entrevistadosAlexandre Pierro é mestre em engenharia e gestão da inovação pela Universidade Federal do ABC, engenheiro mecânico e bacharel em física nuclear aplicada pela USP. Passou por empresas nacionais e multinacionais, sendo responsável por áreas de improvement, projetos e de gestão. É certificado na metodologia Six Sigma - Black Belt, PMBoK e Scrum Master, além de especialista e auditor líder em sistemas de gestão de normas ISO. É sócio-fundador da PALAS e um dos únicos brasileiros que participou do processo de formatação da ISO 56002, de gestão da inovação.Marília Cardoso é jornalista, com pós-graduação em Comunicação Empresarial pela Universidade Metodista de São Paulo, MBA em Marketing pela Fundação Getúlio Vargas e pós-MBA em Inovação pela Inova Business School. Iniciou sua carreira como repórter de rádio e televisão e é autora do livro “Você Sabe Lidar com o Seu Dinheiro?”. Passou por diversas agências corporativas até fundar a InformaMídia Comunicação. É facilitadora na metodologia Design Thinking, além de professora e consultora de inovação em empresas e universidades. É sócia-fundadora da PALAS.See omnystudio.com/listener for privacy information.

In this week's episode of the Good Girls Get Rich Podcast, Karen Yankovich sits down with the dynamic Candy Barone, CEO of You Empowered Strong, to explore the transformative power of human design in leadership and business. With a rich background in corporate leadership, mechanical engineering, and Six Sigma, Candy brings a unique blend of practical expertise and intuitive insight to the table. Together, they delve into the nuances of human design, particularly for projectors, and discuss how understanding and leveraging one's energetic blueprint can lead to more authentic and effective leadership. From magnetic marketing strategies to navigating the global energy shifts, this episode is packed with wisdom and actionable advice for anyone looking to elevate their professional journey. Tune in to discover how you can harness the energy of visibility and step into your true potential. #GoodGirlsGetRich  We want to hear your thoughts on this episode! Leave us a message on Speakpipe or email us at info@karenyankovich.com. Episode Highlights: Meet Candy Barone We kick things off with Candy's impressive background. With nearly two decades in corporate, a Mechanical Engineering degree, a Six Sigma Black Belt, and an MBA, she's a true powerhouse! Candy's journey from corporate to empowering leaders and using human design is super inspiring. She's all about aligning personal and professional growth and bringing a heart-centered approach to leadership. What is Human Design? So, what exactly is human design? It's this fascinating system that combines astrology, the I Ching, Kabbalah, and the Chakras to map out our unique energy types. There are five main types – Manifestors, Generators, Manifesting Generators, Projectors, and Reflectors. Each one of us fits into one of these categories. I dive into my own journey with human design. I've always loved astrology and the mystical stuff, but human design felt especially validating and just clicked with my experiences. Challenges for Projectors in Business Projectors, like me, are supposed to wait for invitations, which can be tricky in a business world where you're expected to go-get-go! Candy shares how projectors can become so magnetic and visible that invitations naturally come their way. It's about creating a strong personal brand and showcasing your expertise. I chat about the challenge of balancing lead generation with waiting for invitations. Candy's insights on how projectors can attract the right opportunities without the traditional hustle are game-changing. Magnetic Marketing and the Energy of Visibility We talk about how marketing has changed. Techniques like webinars and Facebook ads just don't cut it anymore. I share my take on using LinkedIn and PR to create a magnetic profile that draws clients in naturally. And guess what? I've started a new initiative called the Energy of Visibility to help professionals harness their energy to attract opportunities effortlessly. Navigating the Changing Energies Candy talks about the massive global energy shifts happening as we move from the Cross of Planning to the Cross of the Sleeping Phoenix. This new cycle emphasizes divine feminine qualities like intuition and individualized success, requiring a fresh approach to leadership. Practical Steps for Projectors Candy advises projectors to figure out where they're feeling depleted and find ways to refill their tanks. It's all about self-care, setting boundaries, and prioritizing well-being. Projectors, it's time to get visible and share your truth! Don't wait for an invite – let your voice be heard on social platforms. Stay aligned and resourceful so you're ready to grab the right opportunities when they come your way. The Future of Leadership and Business Candy emphasizes the need to adapt to these new energies with leadership styles that prioritize well-being and alignment. We discuss how crucial it is for lightworkers and healers to step into leadership roles and build visibility to make a broader impact.   Connect with Candy Barone Want to keep up with Joanne's journey? Connect with her on Facebook, Instagram, LinkedIn, Youtube and Podcast and get inspired by her incredible work in the human design. Support and Share If you loved this episode, please take a moment to screenshot it and share it on your social media. Tag me, @karenyankovich, and Candy so we can see your posts and share them with our audiences. Let's keep the ripple effect of supporting women going strong!   Action Steps: For Projectors: Figure out where you feel depleted and find ways to refill your energy and resources. Identify where you're feeling bitterness and work on clearing it. Get visible! Share your truth and let your voice be heard. For Non-Projectors: Generators and Manifesting Generators: Reflect on what resonated with you and explore further. Manifestors: Share your thoughts on how human design might apply to your life. Reflectors: Dive into where you feel the deepest resonance and explore your energetics.   Magical Quotes from the Episode: Candy Barone: "It's about you becoming a magnetic lighthouse and attracting those who feel and see your value."  "Human design doesn't give you anything you don't already have. It's about remembering and validating your natural way of being."  "Where do you need to give yourself permission to be more visible?" "Projectors, it's time to get visible and share your truth! Don't wait for an invite – let your voice be heard." "We're moving into a new energy cycle that emphasizes divine feminine qualities like intuition, compassion, and individualized success." Karen Yankovich: "What worked five years ago, doesn't work anymore. We've shifted our marketing strategies to focus on magnetic profiles and authentic visibility." Resources Mentioned In This Episode: Where you can find Candy Barone: Website Facebook Aligned AF Projector FB Group Instagram LinkedIn Youtube Aligned AF Podcast Karen's Link to The Dames Check out Energy of Visibility Training Help Us Spread The Word! It would be awesome if you shared the Good Girls Get Rich Podcast with your fellow entrepreneurs on Twitter. Click here to tweet some love! If this episode has taught you just one thing, I would love if you could head on over to Apple Podcasts and SUBSCRIBE TO THE SHOW! And if you're moved to, kindly leave us a rating and review. Maybe you'll get a shout out on the show!   Ways to Subscribe to Good Girls Get Rich: Click here to subscribe via Apple Podcasts Click here to subscribe via PlayerFM Good Girls Get Rich is also on Spotify Take a listen on Podcast Addict

Upskilling of oil and gas professionals in the digital era is a topic everywhere, including the Caribbean island economies. Upskilling means the acquisition of new knowledge and skills, and in digital, this means topics such as cloud computing, artificial intelligence, app development, and sensor technology. It's tough enough to acquire new capabilities and stay current in big metropolitan centers. Imagine the challenges in smaller oil and gas producing economies, such as those found in the Caribbean. On-line and distance learning help, but that's not enough. The formal education sector has to play its role, as does industy. But how does this happen? In this podcast, I'm in conversation with Hamlyn Holder, a sessional lecturer with the University of the West Indies and an employee of the oil and gas industry, based in Trinidad and Tobago, one such oil production nation in the Caribbean. Hamlyn has over 20 years of both upstream and downstream engineering experience with nearly a decade of this time dedicated to serving Methanex Trinidad Ltd. Methanex Corporation is the world's largest producer and supplier of methanol to major international markets in North and South America, Europe, and Asia Pacific. Methanol is a clear liquid chemical used in thousands of everyday products, including plastics, paints, cosmetics, and is a clean-burning, cost-effective alternative fuel. As the Site Reliability Engineer, he ensures the optimal functionality and performance of critical plant assets and is committed to continuous improvement and innovation in the asset management of their methanol plants and air separation units. He currently serves as a Lecturer at the University of the West Indies, Engineering Faculty and also at the Caribbean Institute for Quality training the Caribbean workforce in ASQ courses such as Six Sigma Black Belt, Quality Management and Reliability Engineering. He holds a Master's in Engineering and Asset Management from the University of the West Indies, is CAMA Certified and co-founded Cube Root Farms, a company that helps local farmers, schools and communities to adopt modern smart and sustainable agricultural techniques. He is also well versed in developing, enhancing and launching many enterprise management softwares and is a member of many industry bodies such as API, ASQ, PMI , IEEE, ASME and APETT.  Additional Tools & Resources:

The challenging world of electronics becomes even more challenging when the end product is destined for harsh environments. For high-reliability products operating in a harsh environment, the quest for reliability is not just a goal—it's an imperative. These are not your everyday gadgets; often they're critical components of systems designed to operate under extreme conditions, where failure is not an option. From the scorching heat of desert landscapes to the unyielding cold of arctic tundra, from the high-pressure depths of our oceans to the radiation-filled expanse of space, the demands on these electronic products are as varied as the environments themselves.   While ocean depths, outer space, and frozen tundra are arguably harsh environments, we don't have to look too far for examples of product failures in less harsh environments. One example that comes to mind is the state of public EV charging stations. Government reports have concluded that up to 25% of public EV chargers are at any given time. While there are many reasons for this, one may conclude they are not designed and manufactured for the intended in climactic operating environment.   On this episode, we'll uncover the numerous challenges that designers and engineers face in their quest for reliability, durability, and functionality of the final product. As we navigate through this complex landscape, we'll highlight the strategies that enable these products to not just survive but excel in unforgiving conditions.   Our navigator for this episode is, Dr. Andre Kleyner. Dr. Kleyner has 30 years of engineering, research, consulting, and managerial experience specializing in reliability of electronic and mechanical systems designed to operate in severe environments. He received a doctorate in mechanical engineering from the University of Maryland, and a master's of business administration from Ball State University. Dr. Kleyner is a Global Reliability Engineering Leader with Delphi Electronics & Safety and an adjunct professor at Purdue University. He is a Fellow of the American Society for Quality (ASQ), a Certified Reliability Engineer, Certified Quality Engineer, and a Six Sigma Black Belt. He also holds several US and foreign patents and authored multiple professional publications including two books on the topics of reliability, statistics, warranty management, and lifecycle cost analysis.

The challenging world of electronics becomes even more challenging when the end product is destined for harsh environments. For high reliability products operating in a harsh environment, the quest for reliability is not just a goal—it's an imperative. These are not your everyday gadgets; often they're critical components of systems designed to operate under extreme conditions, where failure is not an option. From the scorching heat of desert landscapes to the unyielding cold of arctic tundras, from the high-pressure depths of our oceans to the radiation-filled expanse of space, the demands on these electronic products are as varied as the environments themselves.While ocean depths, outer space, and frozen tundras are arguably harsh environments, we don't have to look too far for examples of product failures in less harsh environments. One example that comes to mind is the state of public EV charging stations. Government reports have concluded that up to 25% of public EV chargers are at any given time. While there are many reasons for this, one may conclude they are not designed and manufactured for the intended in climactic operating environment. On this episode, we'll uncover the numerous challenges that designers and engineers face in their quest for reliability, durability, and functionality of the final product.As we navigate through this complex landscape, we'll highlight the strategies that enable these products to not just survive, but excel in unforgiving conditions. Our navigator for this episode is my guest, Dr. Andre Kleyner. Dr. Kleyner has 30 years of engineering, research, consulting, and managerial experience specializing in reliability of electronic and mechanical systems designed to operate in severe environments. He received a doctorate in Mechanical Engineering from the University of Maryland, and a Masters of Business Administration from Ball State University. Dr. Kleyner is a Global Reliability Engineering Leader with Delphi Electronics & Safety and an adjunct professor at Purdue University. He is a Fellow of the American Society for Quality (ASQ), a Certified Reliability Engineer, Certified Quality Engineer, and a Six Sigma Black Belt. He also holds several US and foreign patents and authored multiple professional publications including two books on the topics of reliability, statistics, warranty management, and lifecycle cost analysis.

On Take the Stage, presented by Haley Marketing, we bring you the BEST speakers, coaches, trainers, and strategic partners from across the staffing and recruiting industry every other week. More than your standard interview, each conversation is built off of a specific session or topic these industry thought leaders bring to conferences and audiences around the country. KEY MOMENTS In this episode of Take the Stage, Brad Bialy is joined by Mark Winter, CEO of WinSource Group. Mark shares his expertise in driving sales performance and simplifying the sales process. They discuss the importance of having a sales strategy, identifying ideal customers, and being proactive in sales efforts. Mark emphasizes the need to focus on the customer's needs and goals, rather than just selling people. He also provides valuable insights on tackling the market and measuring sales success. Tune in to gain valuable tips for improving your sales strategy and achieving better results.   ABOUT THE SPEAKERS Brad Bialy  (LinkedIn) Brad Bialy has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars.    As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry.    Mark Winter (LinkedIn) Mark is an expert at driving sales performance, keeping focus on customers, and keeping things simple. For 20 years, Mark has held every sales role out there- from Branch Manager to Vice President of Sales and Enablement for a $2.5 B publicly traded staffing company. During that time, he has spent countless hours figuring out what works and of course, what doesn't. This enables Mark to sniff out things that are blocking performance, remove the barrier, and get people to act. He is a Six Sigma Black Belt and holds master certifications from some of the top sales training organizations in the world. Whether its strategic planning, sales process development, sales training, customer acquisition & engagement, sales team performance, or system and tool adoption- Mark can help get your team on track.

The conversation this week is with Andy Carroll. Andy is not your typical chief commercial officer. He is a Six Sigma Black Belt and is just as comfortable getting into the weeds for process improvement as he is using systems thinking to develop go-to-market strategies. As a President's Club and Innovation Award winner, he leads high-performing teams to enjoy exponential revenue growth and spark innovation. He offers his expertise through consulting services to healthcare organizations and adds to those skills through graduate studies in artificial intelligence. He currently is a chapter advisor for AI 2030 and its mission, utilizing AI's transformative power for global good while mitigating its risk as well as fostering community engagement and development.If you are interested in learning about how AI is being applied across multiple industries, be sure to join us at a future AppliedAI Monthly meetup and help support us so we can make future Emerging Technologies North non-profit events!Emerging Technologies NorthAppliedAI MeetupResources and Topics Mentioned in this EpisodeSlainteAI 2030Regression analysisPredictive analyticsEnjoy!Your host,Justin Grammens

What does it take to defy the odds and manifest dreams into reality? In this special episode, Jerome Myers shares his inspirational journey at an event on breaking barriers and building bridges. From humble beginnings, Jerome overcame adversity to become an engineer, investor, mentor, and business leader. He provides profound insights on achieving financial independence and leaving a meaningful legacy through intentional living. Jerome discusses overcoming discrimination, ethical dilemmas, and career challenges with integrity early on. He stresses the importance of mindset, advocacy, and inspired action in achieving his dreams. Listen as Jerome imparts invaluable lessons on relationships, leadership, and transcending limitations. Let his inspirational story spark fires for making your biggest dreams real. [03:18 - 09:18] Early Career and Car Accident Got an engineering degree though wasn't passionate about it as a stable career path Got in a serious car accident a month after starting my first job which provided perspective The accident happened because he was impatient and taught him the importance of having direction [09:30 - 15:30] Corporate Career Growth Built relationships with mentors who provided coaching and access Pursued additional credentials like MBA, PMP, and Six Sigma Black Belt to create opportunities Handled layoffs experience which taught tough corporate lessons on influence [15:42 - 29:18] Starting Entrepreneurial Venture Left corporate role for consulting but had to pay back signing bonus Maintained integrity when asked to improperly charge time Previous experiences prepared him for the opportunity in front of him [29:30 - 48:42] Transition Out of Corporate Left the corporate world which can constrain the ability to create a legacy Had a "perfect" life but felt empty inside prompting major changes Funeral experience made him evaluate his impact and who he was inspiring Did relationship mapping exercise to analyze capacity and contribution [48:54 - 56:24] Breaking Barriers and Building Bridges Entrepreneurship is not for everyone but leadership is Leadership is about improving lives through your influence He aims to break barriers and build bridges to close gaps Key Quotes: “Leadership is all about breaking barriers and building bridges.” - Jerome Myers “If you don't know where you're going you won't like where you end up.” - Jerome Myers Connect with Jerome!  LinkedIn: https://www.linkedin.com/in/jeromemyers/ Website: https://theexitparadox.com/ LEAVE A REVIEW + help someone who wants to explode their business growth by sharing this episode or click here to listen to our previous episodes. Dreamcatchers is an inclusive organization that targets people's interest in being more instead of a certain demographic. We have people from all walks of life at many different ages. Find out more at www.itooktheredpill.co Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode features an interview with Micah Sampson, Head of Customer Experience at Intuit, a powerhouse in the FinTech space with sub brands like TurboTax and QuickBooks and Credit Karma that drives revenue close to $30 billion annually. In his role at Intuit, Micah spearheads customer experience management, investing time working directly with product managers, developers and partners to identify and solve customer problems, optimize business processes, and foster customer loyalty and retention. His team is truly customer obsessed. Their mission is clear: constantly improve customer satisfaction, reduce churn and drive revenue growth for Intuit's formidable portfolio of brands. So in this episode, Micah and host Larry Fleischman discuss setting a high standard for CX across multiple brands, getting employees to take extreme ownership of the customer experience across the company, and empowering customer choice through AI, data and technology.Quotes*”One of the things that we talk about at Intuit is extreme ownership. It's no one person's role to ramp for peak season. It's all of us. It's all of our job to make sure that the voice of the customer - the things we're hearing feedback from the call centers, feedback from the product surveys - it's all of our job to collate that and share that back to the business so we can get better every year.”*”Saying, ‘We need to delight our customers.,' I hate the word delight. And the reason I hate that word is because it's very subjective, right? Delight for me may be different from delight for you. And so you can't solve for that.”*”There were agents who were very technical and could solve for the customer, but they weren't very empathetic. And while they would have short call times and probably solve for the customers, their CSAT scores were very low. Versus an expert who maybe is not the best technically, but talks to every single customer like they're their neighbor and would perform extremely well.”*”The only commodity that we can never get back is time. And so if we waste your time, we're taking away a commodity that you can never get back. And so we really focus on effort. What's the level of effort that our customers feel they have to go through when they're interacting with the product, when they're interacting with an agent, all those things?”*”It's up to the customer. I think that is one of the things that we often lose sight of. So I think for us, it's about choice, right? It's really like, what are our customers saying? What's important to them? And how do we serve the needs of all those customers?”Time Stamps[0:55] Meet Micah Sampson, Head of Customer Experience at Intuit[2:18] How did Micah's background as a financial advisor shape how he thinks about CX?[3:01] What patents did Micah work on to improve the CX at Intuit? [10:57] About Micah's career path at Intuit[11:30] What are the challenges to leading CX at Intuit?[15:23] What are the benefits to having multiple sub brands?[18:51] How does Micah think about CX?[21:49] What has Micah learned about CX along the way?[24:43] How much of the customer experience is automated at Intuit?[26:36] What does the future of CX look like at Intuit?[28:14] How does Micah's experience as a Six Sigma Black Belt shape his approach to CX?[31:36] What's an amazing customer experience that Micah has had personally?About our guest, Micah SampsonMicah Sampson is Head of Customer Experience at Intuit. He has been with the company for over 13 years, having started in October 2010 as a Sales and Support Rep. Prior to Intuit, Micah served as a Financial Advisor at Merrill Lynch and A.G. Edward & Sons. He has also been a Project Manager at Market Central. Thank you to our friendsThis podcast is brought to you by HGS. HGS is a digital customer experience leader dedicated to delivering winning customer interactions at scale that are prompt, personal, and positive. We continuously transform, optimize, and grow enterprises to exceed ever-rising customer expectations. HGS provides our clients with the right talent and technologies needed to champion every moment. Learn more at hgs.cx.LinksConnect with Micah on LinkedInLearn more about IntuitConnect with Larry on LinkedInCheck out HGS

Dive into the transformative world of healthcare technology with Steven Michaels, VP of Technology and CTO at Baylor Scott & White Health. Explore how cloud computing, AI, and conversational interfaces are reshaping patient care and IT operations in one of the largest healthcare systems in Texas.With Baylor Scott & White Health encompassing over 50 hospitals and around 700 clinics, Michaels brings a wealth of experience in integrating advanced technology in healthcare settings. This episode unpacks the strategic use of cloud technologies, the evolution of AI in patient interactions, and the emerging role of conversational interfaces in healthcare.You'll learn:1. Steven's effective integration of past IT experiences in new roles2. Strategic IT roadmaps focusing on network and user experience3. Best practices and challenges in healthcare IT management4. The crucial role of empathy and service in healthcare IT5. The potential of AI and cloud in future healthcare tech____________About Steven:Steven Michaels, VP/CTO at Baylor Scott & White Health, excels in C-Suite technology leadership, driving transformative growth and efficiency. With over 20 years of experience, he manages complex operations and IT frameworks. His role involves not only delivering global IT solutions but also managing multi-million dollar operations and developing robust IT infrastructures. With a skill set encompassing P&L management, mergers and acquisitions, and strategic planning, Steven is a catalyst for transformative growth and efficiency in dynamic business environments. Steven holds an MBA, Executive Leadership Certification, a Six Sigma Black Belt, and a Customer Experience Certification.Get in touch with Steven on LinkedIn: https://www.linkedin.com/in/steven-michaels-mba/ ____________About Baylor Scott & White Health:As the largest not-for-profit healthcare system in Texas and one of the largest in the United States, Baylor Scott & White Health was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare. Today, Baylor Scott & White includes 51 hospitals, more than 800 patient care sites, more than 7,300 active physicians, over 49,000 employees and the Scott & White Health Plan.Website: https://bswhealth.com Industry: Hospitals and Health CareCompany size: 10,001+ employeesHeadquarters: Dallas, TexasFounded: 1903____________About the host Dalarie:Dalarie is a seasoned sales professional with 10+ years of experience spanning hospitality, event management, and technology. A natural conversationalist, she's excited to engage with IT industry leaders, bringing her diverse expertise and genuine charm to every interaction. When not closing deals, you'll find her enjoying the outdoors with her Golden Retriever, Bo.Get in touch with Dalarie via LinkedIn or email podcast@checkmk.com____________Podcast Music:Music by Ströme, used by permission‚Panta Rhei‘ written by Mario Schoenhofer(c)+p 2022, Compost Medien GmbH & Co KGhttps://stroeme.com/ https://compost-rec.com/ This podcast is produced by our friends at SAWOO.

Episode page with video, transcript, and more My guest for Episode #491 of the Lean Blog Interviews Podcast is Sarah Tilkens, an experienced Lean Leader with a demonstrated history of working in construction and manufacturing. She is a senior manager of operational excellence at GE Healthcare.  Sarah's a Six Sigma Black Belt, a certified life coach / executive coach, a lifelong learner, leader, mother, and CEO and Founder of her company, The KPI Lab. She earned her bachelor's in Biological Sciences from the University of Wisconsin-Milwaukee. Sarah's Lean journey is intriguing as she sculpted her Lean management skills on the manufacturing floor at GE, despite her background in Biological Sciences. Interestingly, her Lean journey extends from being intrigued by her colleagues pursuing Six Sigma certifications to studying at GE's Lean Academy in Japan, where she observed the best Lean practices. Moreover, she details her unique philosophy about Lean mindset, the significance of continuous improvement, and her holistic approach to coaching--indispensable factors in her role as a Lean Leader. She also talks about her personal transformation during the pandemic, integrating coaching skills into her professional life, and why self-care is a priority. Tune in to this engaging discussion to learn about Sarah's Lean journey as she shares her most significant learnings and experiences. Questions, Notes, and Highlights: Tell us your Lean or OpEx origin story... Did you get exposed to Lean when you worked in construction? Why construction? - went into sales, to a place of discomfort  How was the shift to manufacturing? Hired as a Lean Leader - learned it there at GE How did they educate you about Lean at GE? You joined GE Healthcare in November 2018 -- right after CEO Larry Culp was brought in as the first outsider CEO, right?  I was able to attend the September event that was hosted by GE (including GE Healthcare) called The Lean Mindset - how do you describe that mindset? 1x1 fit - each coachee as a customer? Creating PULL for projects?? -- better defining problem statements Tell us about getting certified as a coach? How can you take care of yourself so you can better help others as a leader? How long should we give an experiment before deciding if we should adjust or try something new? The podcast is sponsored by Stiles Associates, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more. This podcast was also brought to you by Arena, a PTC Business. Arena is the proven market leader in Cloud Product Lifecycle Management (PLM) with over 1,400 customers worldwide. Visit the link arenasolutions.com/lean to learn more about how Arena can help speed product releases with one connected system. This podcast is part of the #LeanCommunicators network. 

John L. Gronski, Major General (U.S. Army Retired) is the founder and CEO of Leader Grove LLC, a keynote speaker, leadership seminar facilitator, executive coach, and author. John also serves as a leadership fellow for the Association of the United States Army. John earned an MBA from Penn State Great Valley, a master's in strategic studies from the U.S. Army War College, and has been trained as a Certified DISC Practitioner and Six Sigma Black Belt. John has earned a superb reputation as an international speaker, a motivational storyteller, and a much sought-after leadership seminar facilitator. His presentations feature inspirational stories and wisdom gained from his own leadership experience and the experience of others. John's Books: https://store.leadergrove.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:20) John Gronski's background (02:33) About his book As Iron Sharpens Iron (03:23) Tool: Leadership philosophy - Character, Competence, and Resilience (04:13) Tip: Importance of Values, Trust, and Care in the character of a Leader (06:59) Integrity - An essential element of character (08:42) Technique: Cultivating trust by trusting others first (13:15) Technique: Repairing trust (15:17) Counter example to understand the value of trusting others first (17:01) Tip: Character-based servant leadership for long term success (18:07) Technique: Servant leadership mindset (20:25) Concept of Muddy Boots leadership (24:32) Tip: Importance of showing appreciation to subordinates (27:28) Leading with purpose is critical (28:48) Tool: Commander's Intent - A tool for leaders (31:13) Technique: Adjusting leadership style based on team's experience level (32:43) Tip: Treating everyone individually (34:14) Not everyone deserves a mentor (35:16) About 360 Degree Mentorship (37:43) Leaders are expected to change an organization (39:29) Tip: Leaders need to be vulnerable and develop humility (42:48) Technique: Displaying integrity by giving praise (45:28) Learning from mistakes and making changes (48:03) Technique: Doing an After Action Review and share the lessons learned (52:21) Concept of Tactical Patience (56:22) Key Takeaway (57:26) Conclusion

Shana Padgett MBA, BS Clinical Laboratory Science is the Vice President, Advisory Services at Value Capture, LLC. Ms. Padgett is passionate about improving the lives of patients and the organizations that care for them and has led change initiatives for more than 25 healthcare organizations during her career. A motivational leader and dedicated partner, she has a track record of exceeding client expectations and customer deliverables. She is a skilled facilitator, trainer, and coach, with years of experience leading organizations in the planning, execution, and sustainability of strategic improvement initiatives for quality, affordability, and service.Ms. Padgett has worked to improve care delivery systems across the continuum of settings and systems, including public, private, university, government, and socialized care systems. Her specialties include Lean Healthcare; Toyota Production System; Shingo Model Facilitator and Examiner; Six Sigma Black Belt; Operational Excellence; Staff Engagement; Patient Experience; Quality & Performance Improvement; Training & Mentoring; Change Management; Leadership Development & Coaching Vickie has a passion for collaborating with people to create learning organizations that deliver high value by enabling people to reach their fullest potential using system thinking based in respect for humanity. She started her career in manufacturing at Alcoa, considered one of the safest companies in the world, supporting the worldwide adoption of the principles of the Toyota Production System (TPS) as the Alcoa Business System. Here she had the unique opportunity to learn the principles of TPS directly from Toyota sensei while participating in the development of Harvard Business School's Kent Bowen and Steve Spear's seminal work Decoding the DNA of the Toyota Production System. At the request of Paul O'Neill, then retiring Alcoa CEO, she transitioned to applying these same principles to the healthcare industry first at the Pittsburgh Regional Health Care Initiative and then at Value Capture, LLC where she is currently a contracted Senior Advisor. In addition to leading her own consulting company, she owned and operated a bakery business for over 10 years. Vickie has a BSE in Mechanical and Aerospace Engineering from Princeton University and Masters in Business Administration and Public Policy from Harvard UniversityLink to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Today we meet with  Urooj Seemeen, CEO and Founder of E-Services & Technologies, a global organization with a mission to drive change through education in our world. As an engineer by profession and an educationalist by passion, Urooj has dedicated hr career to empowering individuals through learning and innovation. Along with a degree in computer engineering, Urooj is  Certified as a Six Sigma Black Belt in education . She is a proud  member of the Board of Trustees and is an International Representative of Destination Imagination Inc. which inspires and equips youth to explore their creativity and innovation through a structured creative process. In response to a growing tech world and the need for human connection  Urooj launched a revolutionary platform called Chalk Talk. This platform aims to connect experts and professionals with learners from all corners of the globe, fostering real-time learning experiences. Urooj is on a mission to empower individuals with the tools they need to succeed in the ever-changing landscape of the 21st century. And we are excited to share her BlueSky Learning philosophy all the way from Pakistan and we hope you will stay tuned for our takeaways. ChalkTalk Website: https://chalktalk.world/urooj/ --- Support this podcast: https://podcasters.spotify.com/pod/show/shawna-christenson2/support

On this week's episode, Rich Thayer and Mickey Urdea are interviewing Mohammed Majam, the Director for Medical Technologies at Ezintsha in Johannesberg, South Africa, whose portfolio encompasses Diagnostics, Implementation, and mHealth innovation projects. Mohammed helps lead a deep-dive discussion on what Ezintsha at Wits University brings to the global health space, how usability trials are conducted for diagnostic tests, and where the fields of self- and home-based diagnostic tests are headed in the post-pandemic era. Mohammed Majam is as skilled and savvy as any expert in his field, so please enjoy his thorough analysis in this interview. Mohammed is a lifelong “Witsie” having not left the Wits University family from his first day back in 2002. He holds a Bachelor of Science with Honours degree in Biochemistry and Genetics, as well as completing an MBA (cum laude) from the institution in 2016. Mohammed has a passion for operational efficiencies which led him to obtain his Six Sigma Black Belt qualification.

Jeff Boothman is a remarkable individual who has made a profound impact as a leadership and operations expert, coach, and author. With a wealth of knowledge and experience in his field, he has empowered numerous individuals and organizations to reach their full potential.Jeff's educational background includes undergraduate degrees in Finance and Accounting, which equipped him with a solid understanding of business principles. Building upon this foundation, he pursued an MBA degree in Operations, honing his expertise in optimizing processes and driving efficiency. Additionally, he holds the prestigious certification of Six Sigma Black Belt, further exemplifying his commitment to quality improvement and problem-solving.However, Jeff's journey took an unexpected turn when he was diagnosed with T Cell Lymphoma, a challenging battle that tested his resilience and determination. Undeterred by the daunting obstacles that lay ahead, he faced his diagnosis and treatment with unwavering courage. Multiple surgeries, rounds of chemotherapy, radiation treatment, and other complications became part of his life, but he never lost sight of his goal to overcome adversity.Throughout his cancer journey, Jeff's remarkable mindset played a pivotal role in his recovery. Drawing upon his expertise in leadership and operations, he employed a methodical and organized approach to managing his treatment with minimal stress. This approach not only helped him navigate the complexities of his own illness but also inspired those around him.Jeff's triumph over cancer and his unwavering spirit has driven him to share his invaluable insights with others. In his groundbreaking book, "How To Be A Cancer Patient," he distils his life-saving advice, offering a beacon of hope to patients, caregivers, and healthcare professionals alike. With empathy and wisdom gained from his own experience, he provides practical guidance on navigating the challenges of being a cancer patient, offering solace and support to those who need it most.Jeff Boothman's story is one of resilience, determination, and a deep-rooted commitment to helping others. His expertise, combined with his personal journey, makes him a trusted source of inspiration for anyone facing adversity. Through his writing, coaching, and public speaking engagements, Jeff continues to make a profound difference in the lives of many, leaving a lasting legacy as a compassionate leader and advocate for those in need. Hosted on Acast. See acast.com/privacy for more information.

Bill Berrien is a former Navy Seal, Six Sigma Black Belt, and CEO of 3 companies including Pindel Global Precision. He bought the company in 2012 when it was already 65 years old and has shaped it into a highly successful, and widely diversified machine shop today. They focus very heavily on investing in technology and people so that small, potent teams of advanced manufacturing professionals can have the same type of outsized impact that the Special Forces can have on the battlefield. I loved this conversation and I'm sure you find his thoughts on all the topics we covered to be thought-provoking ideas you can use to build your own business.

On today’s episode, I speak with Glodean Champion who I met at a weekend gathering at an organization we’re both a part of. She is a Keynote Speaker, Author of the novel - Salmon Croquettes, and Transformational Leader who specializes in personal growth, leadership development, team building, and diversity, equity & inclusion (DEI). She’s a Six Sigma Black Belt and draws on her extensive background in leadership, process improvement, communication, and education to strengthen leaders and build agile teams. We talk about the following and so much more: ✅ What leading with love means to her ✅ Why she decided to lead with authenticity and why ✅ The relationship with her mom and what she taught her ✅ Some of the tools the audience can use to become more authentic? ✅ What her book Salmon Croquette is about and why she decided to write it ✅ Some practical tips she can suggest for people who want to develop stronger intimacy with others If you'd like to check out my new YouTube channel where I talk about some of the highlights I've learned about intuition, intention and personal development, you can subscribe here: https://www.youtube.com/channel/UCCEt1RNc-eummCqiPC6-AEQ If you’d like to join the waitlist for my next coaching program, sign up HERE: https://www.yasmeenturayhi.com/gateways-to-awakening/ Please tag us and tell us what you loved! You can follow @Gateways_To_Awakening on Instagram or Facebook if you’d like to stay connected.

On today’s episode, I speak with Glodean Champion who I met at a weekend gathering at an organization we’re both a part of. She is a Keynote Speaker, Author of the novel - Salmon Croquettes, and Transformational Leader who specializes in personal growth, leadership development, team building, and diversity, equity & inclusion (DEI). She’s a Six Sigma Black Belt and draws on her extensive background in leadership, process improvement, communication, and education to strengthen leaders and build agile teams. We talk about the following and so much more: ✅ What leading with love means to her ✅ Why she decided to lead with authenticity and why ✅ The relationship with her mom and what she taught her ✅ Some of the tools the audience can use to become more authentic? ✅ What her book Salmon Croquette is about and why she decided to write it ✅ Some practical tips she can suggest for people who want to develop stronger intimacy with others If you'd like to check out my new YouTube channel where I talk about some of the highlights I've learned about intuition, intention and personal development, you can subscribe here: https://www.youtube.com/channel/UCCEt1RNc-eummCqiPC6-AEQ If you’d like to join the waitlist for my next coaching program, sign up HERE: https://www.yasmeenturayhi.com/gateways-to-awakening/ Please tag us and tell us what you loved! You can follow @Gateways_To_Awakening on Instagram or Facebook if you’d like to stay connected.

Amid an ongoing labor shortage exacerbated by the COVID-19 pandemic and massive manufacturing demand for appliances and other consumer goods, GE Appliances, a Haier company, needed to find new ways to attract and retain frontline supply chain workers.Bill Good, GE Appliances' vice president of supply chain, talks to host Thomas O'Connor about how the business reevaluated and innovated upon their employee value proposition, as well as its successful hiring initiatives in underserved employee populations, such as with refugees and working parents.Bill Good is vice president of supply chain at GE Appliances, a Haier company. With 34 years of experience in manufacturing, he places a high value on employee engagement, building relationships, and leading transformational change. Currently, Bill and his team are focusing on expanding plant capacity, increasing automation in the supply chain, and implementing new digital tools to create a “zero distance” approach with consumers. He is a certified Six Sigma Black Belt, with expertise in Theory of Constraints, Hoshin Planning, and the Toyota Production System.

What words cause the most problems in MedTech, and what situations should you be ready to handle when you work in Quality? Today's guest wrote about these issues in his book and will be talking more about them in today's interview.Kevin Becker has a bachelor's degree in Mechanical Engineering from the University of Minnesota and a Master's degree in Reliability Engineering from the University of Maryland. Kevin is an ASQ Certified Quality Engineer, Reliability Engineer, and Six Sigma Black Belt with experience as a Quality/Reliability Engineer, Quality Manager, Director of Engineering, and Director of Quality in the medical device field. Kevin has authored and co-authored published papers in the areas of reliability, probabilistic risk assessment, and measurement correlation and has written a book titled Quality Myths and Lessons Learned.Listen to the episode to hear what Kevin has to say about ethical considerations in Quality, Quality's PR problem, and why having a principle-based decision-making process matters. Some of the highlights of this episode include:What prompted Kevin to start a consulting businessExamples of things few engineers realizeHow you grow the muscle of realizing what you're incentivizingWhat a quality engineer might specifically be interested in with regard to ethicsGray areas in ethicsHow to use flow chartsHaving a principle-based decision-making processHow a competitive culture can lead to pushing the rulesOvercoming peer pressure in the industryThe most important part of a quality management systemMemorable quotes from Kevin Becker:“Communication is another issue that is really difficult for engineers. They should be good at it, but they're not.”“The worst possible answer is wrong but believable.”“I've seen some flow charts that have a lot of circular loops, and I don't think they help make things clearer.”“The goal of any company should be: recognize (ethical deterioration) long before it gets to an ethical or, even worse, legal consideration, and then take action to correct it in a timely fashion.Links:Kevin Beckers LinkedInQuality Myths & Lessons Learned BookEtienne Nichols LinkedInGreenlight Guru AcademyMedTech Excellence CommunityGreenlight Guru

Speak-Life with Erika Nicole and Guest Co-Host Nina Simone || Ep 78 In this episode, I sit down with my sister in Christ and co-author Nina Simone. Nina Simone Ellison is an Author, Life Coach, Six Sigma Black Belt, and Health Enthusiast. She empowers women to embrace their truth and use it to build a solid foundation. Connect with Nina Simone on FaceBook, Instagram, and LinkedIn www.ErikaSpeaksLife.com

Peter J. Benjamin joins us today on the Credit Union Leadership podcast to discuss leadership in mortgages today and in the future and what ServiStar and ACUMA are doing to help.  Peter J. Benjamin, CMB Peter J. Benjamin, CMB is the President of the American Credit Union Mortgage Association (ACUMA). A mortgage professional with 20 years of experience, Benjamin has held various positions throughout the mortgage industry including Senior Vice President of Mortgage Lending for Lafayette Federal Credit Union in Rockville, MD. During his time at Lafayette Federal, Benjamin led a high-performing mortgage team that exceeded production and budget goals each year, reduced the Credit Union's cycle times to the industry required timeframes; and improved the credit union's application pull-through rate. As an association, Benjamin wants to see ACUMA members continue to foster the collaborative spirit that has made the association so great and work together to support the American Dream of homeownership. He sees ACUMA as a vital education arm that helps Member Credit Unions gain market share in the mortgage industry. Benjamin plans to grow membership in ACUMA to bring its unique and strong value proposition to more and more credit unions, so they become stronger mortgage lenders and credit unions capture more market share across the country. He plans to engage with the organization's affiliate members and sponsors to strengthen the partnerships. And finally, he will seek to continue delivering the highest quality education and networking events. Benjamin holds a Certified Mortgage Banker designation, sits on the Advisory Counsel for a George Washington University School of Business leadership certificate program and is a Six Sigma Black Belt. He spends his personal time with his wife, Danielle, and their three kids. A DC-area native; he enjoys hiking through our National Parks system, brewing in his basement home brewery, and spending quality time with his family. Peter J. Benjamin, CMB Organization President   Join ACUMA today for energizing experiences! JOIN ACUMA TODAY!

Video Version https://vimeo.com/768988205 About the Podcast My guest today is Sanjeev Khot; Director of Global Product Quality, Cummins, Incorporated and is responsible for overall Global Quality Strategy, Supplier Quality, Reliability, APQP, and Logistics Quality Transformation to support growth and drive long-term business value. Sanjeev is a highly accomplished senior executive with global experience in manufacturing, quality, project management, and quality systems and and operations management. He is especially capable of building highly motivated teams focused on achieving results, customer satisfaction and business growth; and we explore his journey and lessons learned. What is unmistakable in our conversation is the passion and conviction Sanjeev has for his profession and for living a life worth living in general. As is plain to see, Sanjeev believes that it is important to do what you love doing, and then the success will come. What form that success might be needs to be in harmony with where your passions lie, of course. Sanjeev was born, raised, and educated in India and it is also where he joined Cummins as an operations leader in 2005. He grew his role and corresponding responsibilities at Cummins in India until and opportunity to join the Cummins team in the States became available in 2017; to which he applied and was hired. Not just a quality and process improvement professional, Sanjeev is also a systems thinker and considers the end-to-end value chain in his deliberations and deciion-making. About Sanjeev Khot Sanjeev Khot Sanjeev Khot currently serves as the Global Products Quality Director for Cummins Filtration Business. He has a demonstrated track record in; business turnarounds, global footprint execution, creating profitable and cost effective organization. With more than twenty-four years of experience, he drived long-term vision, tactical planning, and organizational growth to optimize quality, productivity and the overall customer experience. He has lead and still leads, numerous initiatives to enhance KPI management, developing business and quality strategy programs, global launch systems and other programs that foster significant cost of quality reduction and maximize satisfaction among business partners. Given his responsiblities, he leads multiple cross-functional teams globally to standardize and improve business processes and continuously identifies opportunities to elevate supply chain operations (plants, logistics and suppliers) to ensure all customer quality goals are consistently met. Sanjeev is an ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), Cummins certified Six Sigma Black Belt with 22+years of progressive leadership experience in Manufacturing Operations, Process and Product Quality improvements, Quality Systems (ISO/IATF 16949 & ISO 9001), Manufacturing Engineering, Lean and Six sigma, Quality Functional Excellence, Operations Excellence, TPM (Total Preventive Maintenance), Supplier Quality, Projects Management & Plant and facilities maintenance in national and international organizations. LinkedIn Profile: https://www.linkedin.com/in/sanjeev-khot/ Company: Cummins Filtration, a division of Cummins, Incorporated Title: Website: https://www.cumminsfiltration.com/ , https://www.cummins.com/ Headquarters:  Columbus, Indiana (USA) Year Founded: 1919 Company Type: Publicly Traded (CMI:NYSE) Company Size: $26-Billion, 60,000 employees worldwide Industry: Cummins Filtration is a global power leader that designs, manufactures and sells air, fuel, hydraulic and lube filtration, as well as chemical technology products for diesel and gas-powered equipment around the world. Cummins serves its customers through its network of 600 company-owned and independent distributor facilities and more than 7,200 dealer locations in over 190 countries and territories. Cummins Incorporated is an American multinational corporation that designs, manufactures, and distributes engines, filtration, and power generation products. Cummins also services engines and related equipment, including fuel systems, controls, air handling, filtration, emission control, electrical power generation systems, and trucks.

In this episode of The Healers Café, Manon Bolliger (facilitator and retired naturopath with 30+ years of practice) speaks with Amy Kelly the Program Director of War Room/DailyClout Pfizer Doc Analysis Project. For the transcript and full story go to: https://www.drmanonbolliger.com/amy-kelly   Highlights from today's episode include:  Amy Kelly And what that bio distribution just means how the ingredients and a drug travel through your body. And what it showed is in that biodistribution study, it did not stay in the animal's muscle to which it was injected. It traveled all throughout the body, the ingredients, in particular, the lipid nanoparticles, lodged in organs throughout the body, they were found in bones, bone marrow, the blood itself. And so, when we were being given the messaging that oh, you'll get this shot in your deltoid muscle, and it's just gonna stay right there, and nothing's gonna happen. They knew that wasn't true from their own study that they had done   Amy Kelly One thing that I learned about fairly recently, let's say in the past month or so, is, there were about 44,000 people in the Pfizer trial. Good many people, the emergency use authorization that was granted for Pfizer's product was granted based off of 170 people. So, 0.4% of the clinical trial population is what they based it's good to go on. Like I was telling you before this show, like, I tried to concentrate on shining light into the darkness. And, you know, whether that's, like darkness of hatred or darkness of people being ignorant and not knowing or, you know, just fine, get just a little pin of light in there. I feel better about things and like I'm making a positive difference in the world. And that's all we can try to do.   ABOUT AMY KELLY: Amy Kelly is the Program Director for the War Room/DailyClout Pfizer Documents Analysis Project. She oversees the approximately 3,250 volunteers who are reviewing, analyzing, and reporting on the court-ordered, FDA-released Pfizer documents, as well as overseeing the approximately 350 volunteer attorneys who are identifying legal actions to be taken based on findings from the Pfizer documents. Additionally, she does research and provides answers to the public's questions about adverse events found in the documents. Ms. Kelly has over 20 years of experience as a Project Manager. Additionally, she is a certified Six Sigma Black Belt, certified in change management methodology, and has experience as a Business Analyst, Product Manager, and Strategist. Prior to working at DailyClout, she worked primarily in the telecommunications, transportation, and medical devices industries. Outside of work, she volunteers for education-related causes and in county political organizations. Ms. Kelly earned a Bachelor of Arts degree, graduating summa cum laude and as a member of Phi Beta Kappa, from a liberal arts college in the Southeast. Core purpose/passion: Making sure people have true informed consent, the right to bodily autonomy, and a functioning healthcare system based on a relationship between Dr and patient not Dr and Big Pharma –  Website | LinkedIn   ABOUT MANON BOLLIGER As a recently De-Registered board-certified naturopathic physician & in practice since 1992, I've seen an average of 150 patients per week and have helped people ranging from rural farmers in Nova Scotia to stressed out CEOs in Toronto to tri-athletes here in Vancouver. My resolve to educate, empower and engage people to take charge of their own health is evident in my best-selling books:  'What Patients Don't Say if Doctors Don't Ask: The Mindful Patient-Doctor Relationship' and 'A Healer in Every Household: Simple Solutions for Stress'.  I also teach BowenFirst™ Therapy through Bowen College and hold transformational workshops to achieve these goals. So, when I share with you that LISTENING to Your body is a game changer in the healing process, I am speaking from expertise and direct experience". Mission: A Healer in Every Household! For more great information to go to her weekly blog:  http://bowencollege.com/blog.  For tips on health & healing go to: https://www.drmanonbolliger.com/tips   ABOUT THE HEALERS CAFÉ: Manon's show is the #1 show for medical practitioners and holistic healers to have heart to heart conversations about their day to day lives.   Follow Manon Bolliger, on social media! FB: https://www.facebook.com/DrManonBolliger/   IG: https://www.instagram.com/drmanonbolliger/   Follow the podcast on social media! FB: https://www.facebook.com/thehealerscafe     Follow on Social – Facebook | Instagram | LinkedIn | YouTube | Twitter | Linktr.ee | Rumble   * De-Registered, revoked & retired naturopathic physician after 30 years of practice in healthcare. Now resourceful & resolved to share with you all the tools to take care of your health & vitality!   Remember to subscribe if you like our videos. Click the bell if you want to be one of the first people notified of a new release.

Anette visits with long-time friend and educational leader, Denese Skinner, Vice-President of Student Affairs at Amarillo College. Denese Skinner has 29 years of leadership experience in higher education as well 7 years of successful public school service as a teacher and a coach. At Amarillo College, Denese coordinates the efforts of the talented team within the Division of Student Affairs to ensure student success by enhancing the classroom experience through purposeful co-curricular activities and support services.Denese has prior higher education experience at West Texas A&M University where she served in various leadership roles: the director for Career Services, the interim vice president of Student Affairs, the interim dean of Enrollment Management, the senior director of Enrollment Management, and the director of Student Counseling Services.A few of Denese's professional honors include: twice receiving the WTAMU Clarence E. Thompson Staff Excellence Award; recipient of the WTAMU President's Community Service Award; honored with the Texans Caring for Texans recognition given by State agencies in the Panhandle region. Also on Denese's list of accomplishments, you will find that she was a head coach of a state championship girls' basketball team that, at that time, set a national record of 12 state championships. Denese is a graduate of and past board member for Leadership Amarillo & Canyon. Denese was also a part of the efforts of Panhandle Twenty/20.Denese is a Licensed Professional Counselor and Supervisor as well as a Certified Professional Vocational Counselor.   She is certified as a Six Sigma Black Belt as well as a Gallup-certified CliftonStrengths coach.  Denese holds a M.Ed. in School Counseling from West Texas A&M University and received her B.S. in Education from Texas Tech University. Episode produced by Darwin Carlisle. Music by Bret Boyer.

Deb Coviello is an introvert who likes to talk. As a child, she often wanted to express herself and enjoyed participating in activities such as the school play. Deb was a good student and even skipped fifth grade, heading straight into middle school. Yet, throughout her early years and even into her professional career life, Deb found that teachers, bosses, and others did not always want her to speak, so there were periods of time when she would clam up. This created misperceptions of her abilities. Teachers assessed she was not too bright and bosses perceived she was not aligned with the team.  In college, Deb found a zone where she could offer her voice and became a natural leader. She studied biomedical engineering (at a school her guidance counselor told her she would not be able to get admitted to!) and upon graduation entered a manufacturing management development program with her first employer.  From there she built a 30 plus year career in strategy, quality and operational excellence roles, primarily in the flavors and fragrance industry. Today, Deb has struck out on her own as an advisor, author, podcast host, and founder of Illumination Partners, a consulting firm for CEOs navigating change. A trusted partner to C-suite leaders, Deb supports her clients as they work together to identify, assess and solve the issues that may be preventing their business growth.  Deb has developed powerful programs devoted to helping CEOs identify emerging leaders. She hosts a weekly show, The Drop-In CEO Podcast . And she is the author of the book, The CEO's Compass, Your Guide to Get Back on Track. In this week's Work From The Inside Out podcast, learn more about Deb's journey: Deb is certified as a Lean and Six Sigma Black Belt in process improvement. She is a board member of Women in Flavor and Fragrance Commerce. Deb is an avid curler with the Cincinnati curling club and won a silver medal in a national tournament. Learn more and connect with Deborah here: Website: https://dropinceo.comLinkedin: https://www.linkedin.com/in/deborahacoviello/ The CEO's Compass: https://bit.ly/OrderCEOCompass Drop in CEO Podcast: https://podcasts.apple.com/us/podcast/the-drop-in-ceo/id1498953914?ls=1 Facebook: https://www.facebook.com/IlluminationPartnersLLC/ Twitter: @DropinCEOInstagram: dropinceo

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Melissa Ambers about process optimization, organizational development, and business development. Melissa Ambers (https://www.linkedin.com/in/melissaambers/) is the President and Chief Administrative Officer (CAO) of Strategic Blueprint Consulting LLC and SAVVY Media Group, Inc. Melissa has extensive experience in Business Operations, Process Improvement/Modernization, and Leadership Management. She has four (4) stages to strengthen departments for sustainable processes (clarify the vision, analyze the problem and risks, build a sustainable strategy, and evaluate and execute). These steps are crucial to the success of business operations and customer service. She received an Honorary Doctorate for Entrepreneurship in October 2020. She also has her certifications in Project Management, Six Sigma Black Belt, Public Relations, and Event Planning and she also attended Harvard Business Online to receive her eDiploma Certificate of completion for Disruptive Strategy and Sustainable Business Strategy. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Head over to setapp.com/podcast to listen to Ahead of Its Time. Check out BetterHelp.com/HCI to explore plans and options! Go to cardiotabs.com/innovations and use code innovations to get a free Mental Health Pack featuring Cardiotabs Omega-3 Lemon Minis and Curcumin when you sign up for a subscription. Check out Zapier.com/HCI to explore their business automations! Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode page - video, transcript, and more My guest for Episode #174 of the My Favorite Mistake podcast is Jonathon Andell. He has been a quality professional since 1987, was one of the world's first certified Six Sigma Black Belts in 1992, and has been a consultant since 1998, and a Fellow of the American Society for Quality since 2008. Among Jonathon's global clients are leading firms in such diverse industries as: aerospace, automotive, construction, design, electronics, food, healthcare, insurance, manufacturing, pharmaceuticals, service, software, and telecommunications. He has published and presented extensively. Jonathon has a BS in Metallurgical Engineering from Purdue and MS in Metallurgy from Penn State. He is an avid amateur musician and a passionate community service volunteer. In this episode, Jonathon tells his favorite mistake story about “gloating a bit” when his younger self (a “hot shot”) solved a difficult quality problem at work. Why did that damage some relationships and how did he get helpful feedback about that? We also talk about questions and topics including: Solving problems – sometimes people don't want to admit problems Data driven… people and emotions and empathy, not just data Six Sigma mistakes?? Expert driven – “elitist” 30 Rock mocking Six Sigma? Mistake to “rank and yank” ala Jack Welch? “Huge opponent of rank and yank” — at Amazon? Brian Joiner “Fourth Generation Management” book Creating a culture where it's safe to talk about mistakes — what's necessary for this? Training people but then not letting them use Six Sigma afterward Working on a book with John Thacker --- Support this podcast: https://anchor.fm/favorite-mistake/support