Podcasts about guidewire

The Queen City Improvement Bureau escaped the subbasement and rode the #60 Arcola Express out to the sustainable Tim's on Chuka Boulevard. We ate donuts! With guests! With us on our fried-dough adventure: transit union president Sukhwinder Gainda, transit operator Colin Lea-Wilson, and Ward 8 City Councillor Shanon Zachidniak! We talk transit, free transit, transit troubles! Theme by Ryan Hill (aka Guidewire). Originally broadcast on 91.3FM CJTR AccessNow community radio.

Dr. Peter Sorensen joins hosts Dr. Jeffrey Jensen and Dr. Johanna Richey for a wide-ranging conversation about artificial intelligence in podiatric education and practice. Recorded as Sorensen finishes his second year of residency at Ascension St. Vincent in Indianapolis, the episode traces his path from a college ankle fracture into the profession, through his early experiments with ChatGPT in 2022, and into the platform he now builds for students and residents.This episode is sponsored by Bako Diagnostics!The importance of using AI responsibly is Dr. Sorensen's main message. He and the hosts discuss how to let AI save time and sharpen thinking without quietly eroding the skills that make a good clinician and surgeon. Along the way the conversation turns to hallucinations and active learning, the risk of “de-skilling,” AI as a thought partner, and how these tools can lower the steep barrier to entry into organized podiatry.Sorensen started using ChatGPT the week OpenAI released it to the public in November 2022, while he was still in podiatry school. The early versions, he admits, let him down — they couldn't even browse the internet in real time — but he kept a running mental list of things he wished the tools could do. Over the last several months, he says, the capabilities finally caught up to those ideas.The most quoted idea in the episode is also its most countercultural: skepticism isn't a reason to avoid AI — it's the reason to use it. “I always tell people to always doubt the output of AI,” Sorensen says, because hallucinations are real. But that doubt, he argues, turns a passive user into an active learner. If something feels off, you go to the primary source, and modern tools are increasingly good at telling you where their claims came from.The hosts press on the harder question — cognitive offloading, or “de-skilling.” Dr. Richey makes the point that real learning has to be a little hard: “We can't biohack knowledge, but we can make it more accessible.” She and Jensen return to a distinction they've discussed before — that knowledge is becoming a commodity in the palm of our hands, while wisdom is not. Sorensen agrees that the journey matters more than the destination, and that offloading every hard thing would leave the next generation unable to do the work. His answer isn't to abstain; it's to be intentional.Beyond time saved, Sorensen describes the use case he now values most: a thought partner. Claude, he says, is his go-to here — a soundboard that helps him clarify what he actually thinks while keeping the ideas his own. As a senior resident beginning to form his own positions on patient care and professional politics, he finds the tools useful for clearing mental clutter and organizing scattered thoughts into something coherent.He speaks from recent experience. Through the APMA Emerging Leaders Program, he traveled to Washington, D.C., to advocate on Capitol Hill, and came away struck by the tireless, often-underappreciated work that actually moves the needle — including the efforts of APMA staff. Attending the House of Delegates as a young physician observer was, he says, one of his most eye-opening experiences, and also where he started using Claude in earnest, to make sense of what he was watching.About Dr. Peter SorensenPeter Sorensen, DPM, MHA, is a podiatric surgery resident at Ascension St. Vincent in Indianapolis. He earned his DPM and MHA from Des Moines University (graduating in 2024) and holds a BA in Spanish from Southern Utah University; he previously worked as a medical Spanish interpreter. He is a member of the APMA Emerging Leaders Program and served on the APMA Re-imagining Education Task Force. He is the publisher of The Guidewire, where he writes about artificial intelligence in podiatric medicine and works to lower the barrier to entry into the profession for students and residents.

Patrick Van Deven: The Frontier Firm Has a Data Problem In this episode of Scouting for Growth, Sabine VanderLinden sits down with Patrick Van Deven to unpack one of the biggest hidden blockers to becoming a true AI-native enterprise: legacy data infrastructure. As organizations rush toward the “Frontier Firm” vision championed by Microsoft — intelligence on tap, human-agent collaboration, and AI-powered workflows — Patrick argues that most regulated industries are still running on fragmented data pipelines built decades ago. Beneath the excitement around agentic AI lies a critical operational reality: data remains horizontally distributed across systems such as SAP, Salesforce, Guidewire, and legacy warehouses, stitched together by opaque code that no one fully understands anymore. Patrick explains why the future of AI in regulated industries depends less on flashy copilots and more on deterministic, governed, audit-ready data transformation. Drawing from his 35 years in enterprise software and his leadership at Volspeed, he outlines how AI is now reshaping data engineering itself — automating the “plumbing” layer while generating the metadata and lineage AI systems need to operate responsibly. Together, Sabine and Patrick explore why re-architecting does not require a dangerous core system replacement, how organizations can solve tractable business problems in months rather than years, and why the next generation of enterprise leaders must bridge business expertise and data intelligence. This conversation is a practical roadmap for any executive navigating AI transformation inside complex, regulated environments.   KEY TAKEAWAYS What stood out most to me in this conversation with Patrick was the reality that the “Frontier Firm” conversation is no longer about experimentation. It is about operational readiness. Every organization I speak to wants intelligence on tap, agentic workflows, and AI-enabled productivity, yet many are still constrained by fragmented legacy systems and undocumented data logic buried deep inside their infrastructure. Patrick made it very clear: if we do not solve the data foundation problem, we simply accelerate complexity and risk. One insight that resonated deeply was the idea that data engineering is entering the same transformation that software engineering experienced with generative AI. The real opportunity is not just automation, but abstraction — enabling smaller teams to solve historically impossible integration problems while creating governed, machine-readable metadata that AI systems can actually trust and consume responsibly. I was also struck by Patrick's perspective on talent. Rather than replacing expertise, AI elevates the importance of subject matter experts who understand the business context behind the data. The future belongs to professionals who can bridge operational understanding with technical fluency and collaborate effectively with AI-enabled systems. Most importantly, this conversation reinforced that becoming a Frontier Firm does not require ripping out every core system overnight. The no-regret move is to start solving tractable, high-value data problems now — especially those tied to governance, lineage, regulatory reporting, and customer intelligence. Organizations that modernize their deterministic data layer today will be the ones capable of building scalable, trustworthy AI tomorrow.   BEST MOMENTS “You can bolt all the AI you want on top of that. It will not make you a frontier firm. It will just make your regulatory problems arrive faster.” — Sabine VanderLinden “AI is coming to data engineering just like it came to software engineering.” — Patrick Van Deven “The board looks at AI at the end of the value chain of data. But how did that data come to be?” — Patrick Van Deven “There is no world where a company would run on one system.” — Patrick Van Deven “Treat the AI agent like an employee. Onboard it, brief it, give it a personality.” — Sabine VanderLinden “The dragon in the basement has finally reached the boardroom.” — Patrick Van Deven “No data lineage. No agent bosses. No governed transformation. No intelligence on tap.” — Sabine VanderLinden “This is a new era for subject matter experts.” — Patrick Van Deven   ABOUT THE GUEST Patrick Van Deven is the CEO of Vaultspeed and a veteran enterprise software leader with more than 35 years of experience in software engineering, predictive analytics, data infrastructure, and venture investing. Patrick began his career as a software engineer, building and selling his first commercial application at just 22 years old. He later spent 15 years at SAS Institute, where he helped build data and predictive analytics applications for enterprise environments. He then transitioned into venture capital as an Operating Partner and General Partner at Fortino Capital, investing in software and AI startups across Europe. In 2025, Patrick stepped back into an operational leadership role as CEO of Vaultspeed, driven by his belief that automating deterministic, governed data transformation is one of the most critical “no-regret moves” organizations can make in the age of AI. Today, Vaultspeed works with major global enterprises, including organizations operating across highly regulated industries such as insurance, banking, and financial services.   ABOUT THE HOST Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet. If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights. And if you're interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures

We talk about the Road Renewal Annual Report, the Concrete Reduction Report and the Johnson Collegiate Fare-Free Transit Pilot. Plus, tunes from the Infrastructure Playlist. Theme by Guidewire (aka Ryan Hill). Originally broadcast on 91.3FM CJTR, AccessNow community radio.

Local art-pop actualizer Natural Sympathies visits the subbasement (with their wolves) to talk about their new album then makes the Bureau Boys take a Love Survey. Music by Guidewire (aka Ryan Hill). Originally broadcast on 91.3FM CJTR AccessNow community radio.

The QCIB was live at the Artesian on May 20 as part of the 2026 Cathedral Village Arts Festival. This is that show. Many thanks to our guests Pat Book & Cheryl Stadnichuk and to our collaborators/coconspirators Ron Loos, Carter Stenberg, Ada the Typical 20 Year Old Girl, and Stella Sale. Also, big thanks to Jo Bates, Neil Adams and Pearl Bogdan for their incredible behind-the-scenes support. Performed live on the Artesian stage on May 20. Theme by Guidewire (aka Ryan Hill). Other music by Ron Loos. Originally broadcast on 91.3FM CJTR AccessNow community radio.

Don Young and Andrew Stevens from the Cathedral Village Arts Festival visit the subbasement to talk about this year's event (May 18 to 23). Music by Ryan Hill (aka Guidewire). Originally broadcast on 91.3FM CJTR AccessNow community radio.

You know what this deal to sell Brandt half of the REAL campus sounds like? One big honkin' innovative revenue tool. So WHY wasn't the Queen City Improvement Bureau consulted on this? Innovative Revenue Tools are our whole thing. We get it. No one wants our valuable insights. Well, we're putting them together in a report anyway. Enjoy. Music by Guidewire (aka Ryan Hill). Originally broadcast on 91.3FM CJTR Accessnow community radio.

Certified Improvement Vector, Pat Book, visits the subbasement again to talk about the experience of being the lone dissenting speaker on the REAL/Brandt Deal at the Apr 29 2026 Executive Committee meeting. Music by Guidewire (aka Ryan Hill). Originally broadcast on 91.3FM CJTR AccessNow community radio.

Ward 9 Councillor Jason Mancinelli visits the subbasement to talk about SUMA, regional cooperation, AI data centres and his battle against concrete costs. Music by Ryan Hill (aka Guidewire). Originally broadcast on 91.3FM CJTR AccessNow community radio.

We come back in our usual stall to give you one hell of a show, filled with the weirdest news and Joe freaking out!

Jean-Marc Nadeau, CEO of the Saskatchewan Urban Municipalities Association, visits the subbasement to talk about challenges facing Sask cities and about SUMA's upcoming convention. Plus, John Kennedy, executive director of the Sask Cultural Exchange, drops in to preview the April 11 Acoustic Songwriter Showcase, a fundraiser to support the Exchange's Folk & Roots Concert Series. Plus some surprising news about the city's Chief Financial Officer. Music by Ryan Hill (aka Guidewire). Originally broadcast on 91.3FM CJTR AccessNow community radio.

Ward 8 Councillor Shanon Zachidniak returns to the subbasement to talk about the Saskatchewan Urban Municipalities convention, climate action in a municipal government context, concrete pipes, the library and that dread debt report. Music by Guidewire (aka Ryan Hill). Originally broadcast on 91.3FM CJTR AccessNow community radio.

Introduction What happens when a bank finds the right technology but can't touch it for nine months? The procurement bottleneck in regulated financial services isn't just an inconvenience. It's a competitive disadvantage measured in quarters, lost sponsors, and dead deals. Scott Sambucci, Managing Director of North America and Europe at NayaOne, has spent 25 years selling into and building technology for financial institutions, from CoreLogic to Blend Labs. Now he's leading the US and Canadian expansion of NayaOne's sandbox-as-a-service platform, the same infrastructure the UK's Financial Conduct Authority chose to power its own digital sandbox. In this episode, Scott breaks down why the vendor delivery problem is the real blocker to innovation in insurance and banking, and how air-gapped sandbox environments compress proof-of-concept timelines from months to weeks. Guest Bio Scott Sambucci is Managing Director of North America and Europe at NayaOne, where he leads market expansion for the London-based sandbox platform. Before joining NayaOne full-time in January 2024, he spent 25 years in Silicon Valley building and scaling technology companies in financial services, including executive roles at CoreLogic and Blend Labs. Scott is also founder of SalesQualia, a sales coaching firm, and teaches Sales & Marketing at Hult International Business School. A 200-mile ultramarathon finisher, he applies the same relentless-forward-progress mindset to enterprise sales and team building. Key Topics The vendor delivery infrastructure gap — Banks and carriers need 6-12 months of third-party risk management, security, and compliance review before they can even pilot new technology, leaving them perpetually behind nimble competitors. How air-gapped sandboxes collapse procurement timelines — NayaOne's off-estate digital sandbox lets institutions run proof of concepts in weeks because the environment is completely separated from production systems, eliminating the need for individual vendor security reviews. The "vet once, test many" model — Once a bank approves NayaOne as a vendor, any future technology (from Y Combinator startups to CrowdStrike) can be tested inside the sandbox without repeating the TPRM process. Insurance-specific use cases: claims modernization — P&C carriers are using the platform to test AI-driven FNOL triage, claims routing, fraud detection, and payment automation across the full claims lifecycle. Multi-LLM side-by-side assessments — Banks are running comparative evaluations of ChatGPT, Gemini, and other LLMs inside the sandbox, the only way regulated institutions can safely touch these systems before committing. Integration testing with core systems — The platform replicates Guidewire, Duck Creek, Salesforce, and ServiceNow environments so carriers can validate interoperability before making a purchasing decision. Relentless forward progress as a leadership framework — Scott draws a direct line from 200-mile ultramarathons to building a US operation from scratch: plan station to station, leverage the team, and own everything that happens. Notable Quotes "What you've built here is a utility that every financial institution is going to need, whether they know it or not right now." — Scott Sambucci, Managing Director, NayaOne "There's nothing more frustrating than making good progress with your sales demo, having good early conversations, but then being told it's just gonna take nine months for you to fill out all this paperwork." — Scott Sambucci "By nature, every bank out there is going to be twelve months behind their competitive landscape because those competitors don't have those same guardrails yet." — Scott Sambucci "No one's coming to help you. No one can pick you up and take you to the finish line. It doesn't matter how good or bad you feel — you just have to keep moving." — Scott Sambucci Resources Guest: NayaOne: https://nayaone.com/ Scott Sambucci on LinkedIn: https://www.linkedin.com/in/scottsambucci/ Host & Organization: Joshua R. Hollander on LinkedIn: https://www.linkedin.com/in/joshuarhollander/ Horton International (USA): https://www.horton-usa.com/ Insurtech Leadership Podcast (LinkedIn Showcase): https://www.linkedin.com/showcase/insurtech-leadership-show Subscribe & Review If you enjoyed this episode, subscribe on your favorite platform and leave a review. The Insurtech Leadership Podcast is available on YouTube, Podbean, Apple Podcasts, and Spotify.

The authors of a new report from Guidewire and PwC discuss how workers' compensation carriers can leverage GenAI to accelerate return-to-work, enhance performance, and help create safer workplaces.

The Regina Public Library has had a pretty disappointing couple months. With the city announcing it doesn't have debt room available for projects like the Library Central Branch Restoration Project, the RPL has discovered they will have to shift gears on a procurement process that's already underway. RPL director Jeff Barber visits the subbasement to discuss how he's coping with the bad news. Music by Ryan Hill (aka Guidewire). Originally broadcast on 91.3FM CJTR, AccessNow community radio.

Council raises transit fees by 10% and struggle to find money to fulfill their commitment to borrow money for Regina Public Library's Central Branch Renewal Project. Music by Guidewire (aka Ryan Hill). Originally broadcast on 91.3FM CJTR AccessNow community radio.

Don't know if you've heard but the ol'Queen City is growing! Growing like a weed in the summer! Growing like hope in playoff season! Like fondness as a heart grapples with absence. And to manage all that growing responsibly, city council recently passed an updated Growth Plan. It's a big, complicated document and to help us understand what it is, why it is and what it does, Deb Bryden, director of city planning & community development, and Luke Grazier, acting director of sustainable infrastructure, took the alternate service elevator down to the QCIB subbasement to explain it all to us. Music by Guidewire (aka Ryan Hill). Originally broadcast on 91.3FM CJTR AccessNow community radio.

Local author Suzy Krause visits the subbasement to talk about her award-winning apocalypse novel "I Think We've Been Here Before". Plus, the library's plan to borrow money for the Central Branch redevelopment may be in peril. Music by Ryan Hill (aka Guidewire). Originally broadcast on 91.3FM CJTR AccessNow community radio.

Die US-Futures stehen wieder unter Druck. Haupttreiber bleibt der Krieg mit dem Iran: Ölpreise steigen weiter, WTI liegt über 80 US-Dollar, Brent zeitweise über 87 Dollar. Damit steuert der Ölmarkt auf den stärksten Wochenanstieg seit Beginn des Ukraine-Kriegs zu. Gleichzeitig klettert der US-Benzinpreis auf 3,32 Dollar pro Gallone, was Inflations- und Rezessionssorgen verstärkt. Der Energie-Minister von Katar warnt in einem Gespräch mit der Financial Times, dass die Golfstaaten binnen der nächsten Wochen gezwungen sein wird die Förderung von Energie einzustellen, sollte sich die Lage nicht ändern. Ein solches Szenario könnte die Ölpreise bis auf 150 US-Dollar treiben. Katar hat seine LNG-Produktion bereits gestoppt. Erschwerend kommt nun hinzu kommt, sind sehr schwache US-Arbeitsmarkt. Es gingen 92.000 Stellen im Februar verloren. Die Wall Street rechnete mit 59.000 geschaffenen Jobs. Die Arbeitslosenrate steigt auf 4,4 Prozent. Einzelne Techwerte wie Marvell, Guidewire und Samsara profitieren derweil von starken Quartalszahlen. Abonniere den Podcast, um keine Folge zu verpassen! ____ Folge uns, um auf dem Laufenden zu bleiben: • X: http://fal.cn/SQtwitter • LinkedIn: http://fal.cn/SQlinkedin • Instagram: http://fal.cn/SQInstagram

Werbung | Exklusives Angebot für unsere Hörer: Testet Handelsblatt Premium 4 Wochen für 1 € und bleibt zu den Entwicklungen an den Finanz- und Aktienmärkten informiert. Mehr zum Vorteilsangebot der Handelsblatt-Fachmedien erfahrt ihr unter: www.handelsblatt.com/mehraktien Die US-Futures stehen wieder unter Druck. Haupttreiber bleibt der Krieg mit dem Iran: Ölpreise steigen weiter, WTI liegt über 80 US-Dollar, Brent zeitweise über 87 Dollar. Damit steuert der Ölmarkt auf den stärksten Wochenanstieg seit Beginn des Ukraine-Kriegs zu. Gleichzeitig klettert der US-Benzinpreis auf 3,32 Dollar pro Gallone, was Inflations- und Rezessionssorgen verstärkt. Der Energie-Minister von Katar warnt in einem Gespräch mit der Financial Times, dass die Golfstaaten binnen der nächsten Wochen gezwungen sein wird die Förderung von Energie einzustellen, sollte sich die Lage nicht ändern. Ein solches Szenario könnte die Ölpreise bis auf 150 US-Dollar treiben. Katar hat seine LNG-Produktion bereits gestoppt. Erschwerend kommt nun hinzu kommt, sind sehr schwache US-Arbeitsmarkt. Es gingen 92.000 Stellen im Februar verloren. Die Wall Street rechnete mit 59.000 geschaffenen Jobs. Die Arbeitslosenrate steigt auf 4,4 Prozent. Einzelne Techwerte wie Marvell, Guidewire und Samsara profitieren derweil von starken Quartalszahlen. Ein Podcast - featured by Handelsblatt. ► Mehr Einblicke: https://bit.ly/360wallstreetpc * Impressum: https://www.360wallstreet.de/impressum *Werbung

Episode Overview What does it actually take to run a digital insurance operation at the system level—not at the chatbot layer, but at the transaction layer? Joshua R. Hollander speaks with Wayne Slavin, CEO and Co-Founder of Sure, about the infrastructure required to deliver true digital insurance in an AI-agent world. Wayne describes Sure's role as "what Visa and Mastercard were in the early days of credit cards"—building the rails for digital insurance distribution. Key Topics 1. What "Digital Insurance" Really Means Digital insurance is not about moving forms online or replacing phone calls with web interfaces. True digital insurance is straight-through processing from quote to policy issuance to payment—mirroring the speed and frictionlessness of e-commerce transactions. Wayne explains: "If that transaction requires some asynchronous process, some process that is interrupted, that we are actually not doing digital insurance." The benchmark: the entire process happens within minutes, not days or weeks. 2. API-First Infrastructure vs. Legacy Core Systems Sure's platform differs fundamentally from monolithic core policy administration systems (like Guidewire or Duck Creek) because it was built API-first with data normalization at its foundation. Legacy cores encourage over-customization, which locks insurers into inflexible, non-compliant systems. Sure's approach standardizes policy data across product types (homeowners, renters, fine art, landlord), enabling rapid changes and integrations. Unlike legacy systems, Sure doesn't force carriers to choose between their existing tech and innovation—it coexists alongside legacy infrastructure. 3. Model Context Protocol (MCP) and AI Agent Integration In February 2026, Sure announced the industry's first MCP server integration, enabling Claude AI agents to interact directly with Sure's infrastructure. MCP is a standardized protocol that allows AI agents to connect to business systems without custom integrations for each use case. This means insurers and brands no longer need 6-12 months of engineering to embed insurance; AI agents can quote, bind, manage, and renew policies conversationally. 4. Why Non-Endemic Brands Will Build Insurance The next major insurance distributors won't be insurance companies. They'll be brands, e-commerce platforms, fintechs, and technology companies with massive customer bases. Wayne's economic thesis: if a brand can convert customers to insurance at 20-30x the typical rate (vs. giving customer data to a third party), the unit economics change entirely. Large brands now have a path to retain customers and data while building insurance revenue. 5. The Transaction Layer as Moat Insurance isn't like retail or travel—regulatory consequences are real, policy admin systems are complex, and compliance layers must operate end-to-end. Sure's competitive advantage lies in building the foundational transaction layer that carriers either cannot replicate internally or would take years to engineer. This infrastructure layer is what enables AI agents to work reliably within compliance and regulatory constraints. 6. Insurance as an Ecosystem The future isn't a single insurer offering multiple products—it's an ecosystem where brands, platforms, and technology companies collaborate on insurance delivery. AI agents, powered by Sure's infrastructure, enable this distributed, composable insurance ecosystem. Key Quotes -"What digital insurance really means is truly a straight-through process where you're starting to get a quote that quote will be a real quote. It's not an estimate. It will become a real policy. You will pay real money. You will get a real coverage document. And the timing of all of that is pretty close to what you expect from regular old e-commerce." -"The next big insurance distributors won't be insurance companies. They will be brands. They'll be technology companies. They'll be fintechs. They'll be AI companies. They'll be companies that are currently sitting on large customer bases that don't have insurance products today." -"Before MCP, if an AI agent wanted to interact with an insurance system, you'd have to build a custom integration for each system, each use case. MCP standardizes that." Resources • Sure: https://sure.com • Wayne Slavin LinkedIn: https://www.linkedin.com/in/wayneslavin • Horton International: https://www.horton-usa.com/ Subscribe & Connect Tune in to the Insurtech Leadership Podcast for deep-dive conversations with insurance executives, founders, and innovators shaping the future of insurance technology. • LinkedIn: https://www.linkedin.com/in/joshuarhollander/ • Podcast Showcase: https://www.linkedin.com/showcase/insurtech-leadership-show #InsurTech #Insurance #InsuranceInnovation #Innovation #FutureOfInsurance #Leadership #ExecutiveLeadership

Greetings from The City Adjacent To The Future! In this episode, we discuss the AI datacentre that's to be built near the Queen City. Plus council is back from a long hiatus so we talk about some of the stuff they accomplished this week. Theme by Ryan Hill (aka Guidewire). Occasional music by Kim Feury. Originally broadcast on 91.3FM CJTR AccessNow Community Radio.

Belle Plaine & Blake Berglund visit the subbasement ahead of their big Valentines Day show at Darke Hall. Plus, the Farmers Market returns to downtown, Frost kicks off, council had a special meeting. Theme by Guidewire (aka Ryan Hill). Incidental music by Kim Fuery. Originally broadcast on 91.3FM CJTR, AccessNow community radio.

We take a look back at the many laudable things the City Of Regina accomplished in 2025 by having a gander at their 2025 Highlights document. Fun! Theme by Guidewire (aka Ryan Hill). Incidental music by Kimberley Fuery. Originally broadcast on 91.3FM CJTR AccessNow community radio.

Kelly & Jon Lorenc of the Queen City Urbanist Bookclub look back on best urbanist reads of 2025, what they're reading in 2026 and they offer some predictions for the new year. Theme by Ryan Hill (aka Guidewire). Occasional music by Kimberley Feury. Originally broadcast on 91.3FM CJTR AccessNow community radio.

Former city hall reporter and erstwhile comms guy in a bygone mayor's office, Pat Book, visits the subbasement to look back on the high- and low-lights of 2025. Theme by Guidewire (aka Ryan Hill). Occasional music by Kimberley Fuery. Originally broadcast on 91.3FM CJTR AccessNow community radio.

It's a Very Special Queen City Improvement Bureau Holiday Special all about the 2026 city budget! Theme by Guidewire (aka Ryan Hill). Occasional music by Kimberley Fuery.

Welcome to a special end-of-the-year series on Making Risk Flow as we count down the weeks to the end of 2025. The series is a collection of our top episodes from this year based on views, downloads, and overall engagement. Each Tuesday, we will re-release one standout episode as we build up to releasing our top fan favourite on the last Tuesday.In this episode, host Juan de Castro sits down with Marcus Ryu, former CEO and current strategic adviser at Guidewire Software. Marcus shares his journey from management consulting to co-founding one of the leading software providers for the property and casualty insurance industry. He offers candid insights into the trials and triumphs of entrepreneurship, including pivotal moments such as navigating a competitive lawsuit and transitioning to the public markets.A central aspect of Marcus's story is Guidewire's contrarian belief in the power of vertical solutions. By developing mission-critical software tailored to the specific needs of the P&C insurance sector, Guidewire revolutionized how insurers manage claims, policies, and billing. Now a partner at Battery Ventures, Marcus discusses how his experiences at Guidewire inform his approach to investing in the next generation of startups. From the importance of customer-centricity to leveraging technology to solve real-world problems, this conversation is packed with actionable insights for founders and industry professionals alike.Whether you're revisiting the episode or viewing it for the first time,  this episode offers tactical guidance for actionable insights for founders and industry professionals alike.Fan Mail: Got a challenge digitizing your intake? Share it with us, and we'll unpack solutions from our experience at Cytora.To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

Ward 4 councillor Mark Burton makes a holiday visit to the subbasement — and HE BROUGHT PRESENTS!! We discuss the tone of the emails he's been getting in the lead up to the budget debate. And we discuss fluoride and other budget-related stuff. Theme by Ryan Hill (aka Guidewire). Occasional music by Kimberley Fuery. Originally broadcast on 91.3FM CJTR AccessNow community radio.

Automation is clearing away the busywork in claims and underwriting so frontline insurance pros can focus on real customer needs, not seventeen open tabs. Watch this interview with … Read More » The post Tech That Lets Adjusters Breathe | ITC Las Vegas appeared first on Insurance Journal TV.

From my left, Councillors David Froh (ward 3) and Shanon Zachidniak (ward 8) visit the subbasement to 'splain themselves about this 2026 city budget. We also talk about the Finding Middle Ground Design Competition results and pour one out for the Credit Foncier building. Theme by Ryan Hill (aka Guidewire). Incidental music by Kimberley Fuery. Originally broadcast on 91.3FM CJTR AccessNow community radio.

The Guidewire Connections event that happens every year is not just a celebration for the SaaS insurance software provider, it's a chance see the vision, and extended ecosystem of partners who make the value come alive. Curt Wyatt attended the event this year and was there when news broke, heard from partners about the future of service and value along with some interesting and perhaps more pragmatic takes on AI.In this episode:Joseph Desouza from Pro Navigator on merging with GuidewireHow claims tech is being powered by AI and the value insurers are seekingWhy document ingestion and managing unstructured data is becoming more of a priorityHear from partners who are helping Guidewire grow and deliver value by experienceThis episode is a compilation of thoughts from various people and sheds light on how key industry partners are working to deliver a bigger vision and better experience together.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, Richard Gunn, President & CRO at hyperexponential, joins host Matthew Grant to share the inside story of hyperexponential's expansion journey from the UK to the US, and how the company is reshaping pricing and underwriting in the insurance sector. Richard reflects on seven years at hyperexponential, starting as the first non-engineering hire to now leading a fast-growing US team in New York. He explains how hyperexponential has evolved from a pricing platform into a broader decision infrastructure provider, with tools spanning triage, portfolio intelligence and AI-powered underwriting support. In this conversation, Richard shares: Why hx's "pro-code" platform sits between build vs buy, offering flexibility without compromising enterprise-grade credibility How the team landed major US clients before even setting up a US office The strategic lessons behind building trust with US insurers, from culture to communication The practical impact of generative AI and "vibe coding" in hx's product development and internal operations Why hx believes AI isn't about replacing roles but redrawing their boundaries to boost effectiveness What it's like to move across the Atlantic with a young family while scaling a tech business How New York's transient tech culture supports rapid networking and hiring His predictions on shifting insurer priorities from growth to profitability Resources & Mentions: AI Daily Brief (podcast recommendation) Book: Papillon by Henri Charrière Previous guests: Amrit (hyperexponential Co-founder & CEO), Marcus Ryu (Co-founder and Chairman at Guidewire and Partner at Battery Ventures) If you like what you're hearing, please leave us a review on whichever platform you use or contact Richard Gunn or Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Drat. It's performance review day for the Bureau as Mayor Chad Bachynski drops in to the subbasement. We also talk about the 2026-27 city budget instead. Theme by Ryan Hill (aka Guidewire). Occasional music by Kimberley Fuery. Originally broadcast on 91.3FM CJTR AccessNow community radio.

It's that special time of the year when the Bureau turns its mind to things budgetary! But first! We got a visit from fellow community-media denizen, Jayne Trimble, of the Empower Women show on AccessNow TV. Then, we look at this year's delightfully passive aggressive budget powerpoint. And! Clr Rashovich asked what a 5% budget REDUCTION would look like, and it's not good. Not good at all. Music by Guidewire (aka Ryan Hill) and Kimberley Fuery. Originally broadcast on 91.3FM CJTR AccessNow community radio.

Fueling the Future of Intelligent Insurance In this special pre-season episode, the founder and CEO of new Guidewire acquisition ProNavigator shares how carriers can leverage AI to turn institutional wisdom into a competitive edge.

City of Regina's Chief Financial Officer, Daren Anderson, found his way into the subbasement so we quizzed him about the 2026 budget and money stuff like that. If you're freaking out about the possibility of a 13.56% mill rate increase, this is not the show for you. Or maybe it is. Maybe you like to freak out over mill rates. We also talk about reserve funds. And wood! You should buy some now before they're all gone. Theme by Ryan Hill (aka Guidewire). Incidental music by Kimberley Fuery. Originally broadcast on 91.3FM CJTR AccessNow community radio.

After a decade in the subbasement, we escape to the Artesian stage for Halloween + Anniversary show — a Hallowversary show! We are joined by zombie expert Cassie Ozog, the risen corpse of Carter Stenberg, un-councillor Andrew Stevens and city hall nerd Jacq Brasseur. This podcast is the full, unedited version of our live show and includes the Halloween costume portion which will require you using your imagination to picture all the awesome outfits. Huge thanks to Neil, Jo and Ethan for working behind the scenes to make all this happen. And gigantic thanks to everyone who showed up (on a world series night, no less) to participate in the shenanigans. Performed on the Artesian on 13th stage then broadcast on 91.3FM CJTR, AccessNow community radio. Theme music by Ryan Hill (aka Guidewire). Incidental music by Kimberley Fuery.

Spending on AI infrastructure continues at a breakneck pace. Will this growth continue? • Learn more at thriventfunds.com • Follow us on LinkedIn • Share feedback and questions with us at podcast@thriventfunds.com • Thrivent Distributors, LLC is a member of FINRA and a subsidiary of Thrivent, the marketing name for Thrivent Financial for Lutherans. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join us on this episode of FNO InsureTech as we welcome Arvind Sontha, the visionary founder and CEO of Kyber. Hear about his interesting journey from Google's cutting-edge technology to revolutionizing claims processing through AI-powered document solutions. Arvind shares his insights on tackling the complexities of compliance and personalization in the insurance industry, alongside inspiring and honest stories of building Kyber from the ground up. Whether you're curious about the intersection of AI and insurance or eager to learn from a startup pioneer's experiences, this episode is packed with valuable insights and inspiring tales. Key Highlights Kyber leverages AI to automate document creation for insurance carriers, addressing the industry finding that “40% of claims time is spent on paperwork.” The platform supports multilingual output, including Spanish, Italian, and French, with pending carrier requests for Haitian Creole and Russian. Kyber integrates efficiently with core systems such as Guidewire, SnapSheet, and PCMS, enabling streamlined workflow within carriers' existing technology environments. AI-driven templates are designed to maintain regulatory compliance and reduce manual intervention in claims documentation processes. Founder Arvind Sontha brings experience from applied machine learning at Google and practical knowledge gained as a licensed insurance broker.

Episode Info I provide insights from InsureTech Connect Vegas 2025, focusing on the significant impact of artificial intelligence (AI) in the industry. I saw the power of the democratization and proliferation of AI models, which are enabling new solutions in the market. The emphasis was on empowerment rather than replacing staff, recognizing the need for more workforce due to overwork and burnout. I also got to be a judge at Guidewire's InsurePitch event, which featured pitches from five insurtechs, four of which focus on claims. This reflects a renewed interest in claims within the industry. Networking was a significant aspect of the conference as always, and it seemed like you never had enough time given how many great conversations can be had in this very unique coming together of so many forward thinking people and companies in Insurance. Episode Highlights This is my recap of the ITC Vegas 2025 conference, highlighting several key insights: Impact of Artificial Intelligence: A major theme was the transformative role of AI in the industry. The conference emphasized the democratization and widespread adoption of AI models, which are creating new market solutions. The focus is on using AI to empower the workforce rather than replace it, addressing issues like overwork and burnout. Claims Back in the Spotlight: There was a renewed focus on Claims-specific solutions, with 80% of the companies competing for the Guidewire InsurPitch prize being Claims solutions. Networking and Collaboration: Networking was a crucial part of the conference, with attendees engaging to drive industry progress. Despite time constraints, the speaker valued the opportunity to connect with peers and share ideas, which is vital for industry advancement. Overall, the conference had a strong focus on AI's pivotal role in industry transformation, the centrality of claims in insurance, and the importance of networking and collaboration for future growth. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Yo Kwon, CEO at Voltaire.Claims. Together, we pull back the curtain on how enterprise operations (and in particular finance and insurance operations) are being reinvented – not tomorrow, but right now. KEY TAKEAWAYS           ·       I was working with my co-founder on Ai technology trying to work out what would be applicable for wider businesses. While we were testing ideas someone was using one of our products to write claims letters. ·       Adjustors don't enjoy writing claims letter, especially denials, they lean heavily on templates and cheat sheets to figure out the clauses to cite, so small mistakes and big ones can slip though. Voltaire generates each letter from scratch, it doesn't take shortcuts which removes the room for error.  ·       Litigation alone adds an average of $10,718 per claim in loss adjustment expense, we projects Voltaire can reduce litigated claims by 10% or more through more defensible correspondence. Even a conservative 5% improvement in leakage through clearer letters translates to $320,00 in recovered value.  ·       We include critical guardrails. If an adjustor requests a denial letter but there's no valid policy exclusion that exists to support the denial, the system returns ‘no relevant policy language was found'. This prevents a wrongful denial or compliance violation before it happens. BEST MOMENTS  ‘Before I started this company I did not think this would be a problem in 2025, and this is a problem because of the complexities of claims.'  ‘Whenever productivity is measured, people will choose speed over compliance, I'd go far as to say most adjustors never actually learn the correct way to write a claims letter.' ‘Claims managers and adjustors have told us the AI is teaching them things about policies that they've never known before.' ‘Our approach treats compliance as a product feature, not an afterthought.' ABOUT THE GUESTS Yo Kwon is the Co-Founder and CEO of Voltaire.Claims, where he leads the development of cutting-edge AI solutions that transform insurance correspondence. With deep expertise in artificial intelligence, decentralized systems, and cybersecurity, Yo brings a rigorous technical perspective to one of the industry's most overlooked but high-impact challenges: claims letter automation. Under his leadership, Voltaire has built a lightweight, API-driven platform that integrates seamlessly with core systems like Guidewire to deliver accurate, regulator-compliant claim letters in seconds. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.   Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

Council has been over achieving on at least one metric this week: number of meetings held. So, to find out if Aidan is an AI Chatbot or not, we quiz him to see if he can puzzle out some of the wacky things that have been going during all this extra meeting time. Plus, we premiere our radio documentary: Queen City Parking Cops. Thanks to parking supervisor Harwinder Singh and Jason Weitzel from Parking Services for taking part. Music by Ryan Hill (aka Guidewire). Occasional music by Kimberley Fuery. Originally broadcast on 91.3FM CJTR, AccessNow community radio.

The city's Manager Of Housing, Bill Neher, visits the sub basement to talk about the Finding Middle Ground Design Competition, how the Housing Accelerator Fund program is going and he also gives us an update on the North Central Community Land Trust. The Bureau also looks at council's new budget process and how the Smart Investments In A Sustainable Regina Motion went. Theme by Guidewire (aka Ryan Hill) with incidental music by Kimberly Fuery. Originally broadcast on 91.3FM CJTR, AccessNow community radio.

Ward 3 councillor Shanon Zachidniak visits the subbasement to talk about her "Smart Investments for a Sustainable Regina" motion. Also discussed during this Very Serious Meeting: Changes to the budget process, Electrical buses!, What's up with that big borrowing meeting?, How's HAF doing? and an update on the free transit for highschool kids pilot program. Theme by Ryan Hill (aka Guidewire). Originally broadcast on 91.3FM CJTR, AccessNow community radio.

Ward 3 councillor David Froh visits the subbasement to discuss the his successful motion to establish a Municipal Grasslands Biodiversity Reserve on a chunk of land by the Callie Curling Club. Also on the agenda: houselessness, encampment strategy, REAL and downtown revitalization. Theme by Ryan Hill (aka Guidewire). Originally broadcast on 91.3FM CJTR, AccessNow community radio.

Back from summer hiatus, the Bureau examines council discussion of the Renewable Regina update (which, spoilers, is not great). The Bureau also plays a round of "Can Council Make Aidan's Head Explode?" Theme by Guidewire (aka Ryan Hill). Originally broadcast on 91.3FM CJTR, AccessNow community radio.

Jacques Benkoski, General Partner at US Venture Partners, shares lessons from decades of experience as an operator, CEO, and VC. He challenges common startup myths and offers a framework for market entry that emphasizes strategy over luck. Jacques explains why focus—not speed—is the key to building category leadership, and why the venture ecosystem has become noisier, faster, and harder to navigate. He also opens up about the psychological toll of startup leadership and why founders need thought partners, not just capital.In this episode, you'll learn:[01:00] From Belgium to Israel to Silicon Valley: Jacques' global path into tech and AI[05:20] “This time it's different” is rarely true—how founders should think about hype cycles[11:00] Why more capital doesn't mean an easier path for founders[13:30] The venture industry is now a volume business—but founders need depth, not scale[15:00] What founders get wrong about market entry—and why randomness is the enemy[17:30] Focused beats first: how Medigate won in cybersecurity by narrowing in on medical devices[30:00] The importance of reflection, walking without your phone, and finding a mentor[37:00] Jacques' nonprofit passion: creating dialogue between communities in conflictThe nonprofit organization Jacques is passionate about: TechnionAbout Jacques BenkoskiJacques Benkoski is a General Partner at US Venture Partners (USVP), where he invests in enterprise software, AI, and cybersecurity startups. He has over 20 years of experience as a VC, following a successful career as a startup CEO and tech executive. Jacques is also the author of Market Entry Strategy, a hands-on guide for founders navigating early customer acquisition. A passionate advocate for founder wellbeing and long-term thinking, Jacques mentors entrepreneurs around the world.About U.S. Venture PartnersU.S. Venture Partners (USVP) is a leading Silicon Valley venture capital firm with a strong focus on early-stage companies in enterprise software, cybersecurity, and healthcare. With more than $4 billion raised since its founding in 1981, USVP has backed over 500 companies including Box, Guidewire, Trusteer, and Medigate. The firm brings decades of operational expertise and deep sector insight to help founders scale with clarity and discipline.Subscribe to our podcast and stay tuned for our next episode.

Rob Beller and Lee Boyd are joined by Amrish Singh, CEO and Co-founder of Liberate, for a detailed look at how Liberate's AI-powered agent, Nicole, is redefining intake and service for insurance carriers and agencies. Nicole automates not just first notice of loss (FNOL), but also handles ongoing service requests—including endorsements, ID cards, and claim status—across phone, SMS, and email channels. Amrish walks through the platform's insurance-focused approach, its blend of technical and domain expertise, and the impact of standardized, always-on service that parallels human performance.   Key Highlights:   Nicole, Liberate Innovations' AI agent, manages FNOL intake and a range of service tasks (such as endorsements and ID card delivery) across voice, SMS, email, and chatbot, providing support around the clock.   The platform natively integrates with core systems including Guidewire and others, emulating a human staff member's ability to read from and write data to existing insurance technology—without requiring a “rip and replace.”  Nicole delivers service consistency organization-wide: every customer receives the same empathetic, informed interaction, at parity with human agents (currently performing at the 72nd/73rd percentile compared to people), and can handle unlimited simultaneous requests—crucial during catastrophe-level surges.   Liberate requires that Nicole always disclose to customers that she is a virtual agent or AI, supporting responsible transparency—Amrish notes about 18–22% of customers initially want to speak to a human, but comfort increases with experience.   Human supervisors use Liberate's “AI Supervisor” tool to review and rate every Nicole conversation, from claims intake to service calls, providing feedback for systematic, measurable quality improvements.   Automation is limited to non-licensed activities and data gathering; Nicole surfaces relevant data for functions like SIU but does not make claims or fraud determinations—those remain strictly with human professionals.   The future vision: insurance operations where a small human team coordinates with scalable AI agents to support efficient, standardized, and compliant service, enabling carriers to reduce costs and refocus on promise and trust.