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Insurance Journal TV - Property and casualty insurance industry news and features.

Insurance Journal


    • Oct 2, 2026 LATEST EPISODE
    • weekdays NEW EPISODES
    • 13m AVG DURATION
    • 872 EPISODES


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    Latest episodes from iTunes - Insurance Journal TV

    ITC Vegas 2026: Turning Unstructured Claims Data Into Better Decisions

    Play Episode Listen Later Oct 2, 2026 1:28


    At InsureTech Connect, Kelly De La Mora talks with Jenna Earnshaw, CEO of Wisedocs, about how simplifying document analysis can help insurers connect unstructured data and make faster, … Read More » The post ITC Vegas 2026: Turning Unstructured Claims Data Into Better Decisions appeared first on Insurance Journal TV.

    Why Investing in Claims Staffing Pays Off | IJA Aftershow with Fred and Chantal

    Play Episode Listen Later Oct 1, 2026 19:07


    Fred Fisher and Chantal Roberts discuss how investing in claims staffing, training and mentorship can reduce costs, preserve expertise and strengthen insurers' bottom lines, with hosts George Jack … Read More » The post Why Investing in Claims Staffing Pays Off | IJA Aftershow with Fred and Chantal appeared first on Insurance Journal TV.

    ITC Vegas 2026: Less Busywork, Better Customer Experiences in Insurance

    Play Episode Listen Later Oct 1, 2026 1:21


    Kelly De La Mora talks with Amrish Singh, CEO and Founder of Liberate, about how automating routine calls and emails helps insurance agents and carriers focus on meaningful … Read More » The post ITC Vegas 2026: Less Busywork, Better Customer Experiences in Insurance appeared first on Insurance Journal TV.

    ITC Vegas 2026: Social Media Insights – An Untapped Tool for Insurance Claims

    Play Episode Listen Later Oct 1, 2026 2:15


    At InsurTech Connect in Las Vegas, Kelly De La Mora speaks with Social Discovery’s Allan Stark about how social media reports can help adjusters validate claims, make faster … Read More » The post ITC Vegas 2026: Social Media Insights – An Untapped Tool for Insurance Claims appeared first on Insurance Journal TV.

    EP. 118: The First 48 Hours After a Cyber Breach and Why They’re Crucial

    Play Episode Listen Later Sep 30, 2026 23:30


    Cyber insurance has become increasingly sophisticated at preparing for and responding to the technical side of a breach, but what happens when the incident becomes public? In this … Read More » The post EP. 118: The First 48 Hours After a Cyber Breach and Why They’re Crucial appeared first on Insurance Journal TV.

    The Evolution of Cannabis Insurance

    Play Episode Listen Later Sep 29, 2026 2:50


    Jesse Parenti of JP Squared Consulting explains how better risk data is helping insurers expand coverage, ease underwriting requirements and lower cannabis insurance prices, though he says premiums … Read More » The post The Evolution of Cannabis Insurance appeared first on Insurance Journal TV.

    Binding Policies Faster

    Play Episode Listen Later Sep 28, 2026 32:50


    “AI is really starting to help us execute real insurance work. It's not just about summarizing documents; it actually can turn the conversation into action,” which means binding … Read More » The post Binding Policies Faster appeared first on Insurance Journal TV.

    Cannabis Product Liability Lawsuits: What Operators Can Learn

    Play Episode Listen Later Sep 23, 2026 2:40


    As cannabis product liability lawsuits draw attention, Curaleaf's Al Ochosa explains how testing, quality controls, documentation and supplier oversight can help operators manage risk. Check out the 2026 … Read More » The post Cannabis Product Liability Lawsuits: What Operators Can Learn appeared first on Insurance Journal TV.

    How Insurance Agencies Can Prevent E&O Claims | IJA Aftershow with Nancy Germond

    Play Episode Listen Later Sep 18, 2026 17:55


    Nancy Germond explains how strong training, clear procedures and thorough documentation can help insurance agents avoid common errors and omissions claims. She also explores coverage knowledge, evolving standards … Read More » The post How Insurance Agencies Can Prevent E&O Claims | IJA Aftershow with Nancy Germond appeared first on Insurance Journal TV.

    Beyond Property: Expanding Insurance Solutions for Data Center Risks

    Play Episode Listen Later Sep 17, 2026 1:29


    Joe Macejak of Marsh explains how Stratus could expand into inland marine, cyber and casualty to provide flexible, coordinated coverage for evolving data center risks. Check out the … Read More » The post Beyond Property: Expanding Insurance Solutions for Data Center Risks appeared first on Insurance Journal TV.

    2026 Insuring Cannabis Summit | What Cannabis Insurance Buyers Want

    Play Episode Listen Later Sep 15, 2026 0:42


    Al Ochosa of Curaleaf, Jesse Parenti of JP Squared Consulting and Michael DeNault of World Insurance Associates explore the coverage needs, operational exposures and regulatory challenges shaping cannabis … Read More » The post 2026 Insuring Cannabis Summit | What Cannabis Insurance Buyers Want appeared first on Insurance Journal TV.

    Agents Fight Through Personal Lines Stresses

    Play Episode Listen Later Sep 14, 2026 46:57


    Our guest on this lively episode is Pat Sullivan with Risk Information, a firm analyzing trends in auto and home insurance. He is bullish on the future of … Read More » The post Agents Fight Through Personal Lines Stresses appeared first on Insurance Journal TV.

    Data Center Construction Risks: Planning for Delays and Disruptions

    Play Episode Listen Later Sep 10, 2026 2:10


    Jon Tellekamp of AXA XL explains how insurers can assess tight construction timelines, supply chain and labor challenges, contingency plans, and community concerns as developers race to bring … Read More » The post Data Center Construction Risks: Planning for Delays and Disruptions appeared first on Insurance Journal TV.

    Why Data Centers Are Becoming a Specialized Insurance Risk

    Play Episode Listen Later Sep 5, 2026 2:51


    The rapid expansion of AI-powered data centers is creating complex exposures, from construction delays and equipment breakdowns to cyber incidents, climate threats and utility disruptions, requiring insurers to … Read More » The post Why Data Centers Are Becoming a Specialized Insurance Risk appeared first on Insurance Journal TV.

    The Hidden Insurance Risks of Renting Out What You Own | IJA Aftershow with Kevin Amrhein

    Play Episode Listen Later Sep 3, 2026 19:53


    Patrick Wraight talks with instructor Kevin Amrhein in this Aftershow about how homeowners are monetizing everything from spare rooms and event spaces to boats and personal property, creating … Read More » The post The Hidden Insurance Risks of Renting Out What You Own | IJA Aftershow with Kevin Amrhein appeared first on Insurance Journal TV.

    The Hidden Insurance Risks Behind the Data Center Boom

    Play Episode Listen Later Sep 3, 2026 3:48


    Coming up on Between the Lines, Elizabeth Blosfield talks with Jon Tellekamp about how soaring construction costs, concentrated development, aggressive timelines and massive power demands are reshaping data … Read More » The post The Hidden Insurance Risks Behind the Data Center Boom appeared first on Insurance Journal TV.

    How Insurers Are Expanding Risk Management for AI

    Play Episode Listen Later Sep 2, 2026 2:00


    Insurers are exploring AI-specific loss prevention services, but the wide variety of AI applications makes it difficult to identify solutions that work consistently across businesses. Check out this … Read More » The post How Insurers Are Expanding Risk Management for AI appeared first on Insurance Journal TV.

    The Data Center Boom: How AI Growth Is Reshaping Insurance Risk

    Play Episode Listen Later Aug 31, 2026 0:33


    As AI fuels rapid data center expansion, insurers are facing a growing web of interconnected risks. Carrier Management's Between the Lines explores how extreme weather, grid constraints, and … Read More » The post The Data Center Boom: How AI Growth Is Reshaping Insurance Risk appeared first on Insurance Journal TV.

    Allstate Bets Big on AI With New Large Language Model, ALLIE

    Play Episode Listen Later Aug 27, 2026 0:27


    Allstate is building ALLIE as part of a broader strategy to put artificial intelligence at the center of its business. The insurer says AI could help reduce costs, … Read More » The post Allstate Bets Big on AI With New Large Language Model, ALLIE appeared first on Insurance Journal TV.

    EP. 117: When AI Agents Go Beyond the Guardrails

    Play Episode Listen Later Aug 26, 2026 15:01


    AI is rapidly changing the way businesses operate, but as companies embrace increasingly autonomous AI systems, they're also confronting a new and evolving set of risks. This episode … Read More » The post EP. 117: When AI Agents Go Beyond the Guardrails appeared first on Insurance Journal TV.

    Alabama Courthouse Workers Smelled a Rat. Court Must Decide if Insurer Defends Suit

    Play Episode Listen Later Aug 19, 2026 0:28


    Rats, leaks, faulty A/C… and now an insurance coverage fight before Alabama's highest court. Thirty-two courthouse workers in Greene County, Alabama, sued county commissioners, alleging years of unsafe … Read More » The post Alabama Courthouse Workers Smelled a Rat. Court Must Decide if Insurer Defends Suit appeared first on Insurance Journal TV.

    Why Certificates of Insurance Aren't Enough | Aftershow with Michael DeFelice

    Play Episode Listen Later Aug 17, 2026 14:28


    Michael DeFelice explains why certificates of insurance only provide a surface-level view of coverage and why reviewing the actual policy is critical for understanding exclusions, endorsements, and potential … Read More » The post Why Certificates of Insurance Aren't Enough | Aftershow with Michael DeFelice appeared first on Insurance Journal TV.

    AI Tools for Agents

    Play Episode Listen Later Aug 17, 2026 38:16


    Earlier this year, Vertafore rolled out a series of AI-supported tools for agents, MGAs and carriers that automate manual work and allow them to focus on customers, says … Read More » The post AI Tools for Agents appeared first on Insurance Journal TV.

    How Bill Wilson Turned Engineering Into an Insurance Career | IJA Aftershow

    Play Episode Listen Later Aug 6, 2026 15:35


    Insurance expert Bill Wilson shares how a background in fire protection engineering sparked a lifelong passion for insurance coverage, leading to a decades-long career educating the industry on … Read More » The post How Bill Wilson Turned Engineering Into an Insurance Career | IJA Aftershow appeared first on Insurance Journal TV.

    Why Restricting Public Adjusters Could Send More Claims to Attorneys

    Play Episode Listen Later Aug 6, 2026 2:45


    Steven Badger explains how limiting the role of public adjusters could drive more policyholders to hire attorneys, increasing costs and making insurance claims more difficult to resolve. Check … Read More » The post Why Restricting Public Adjusters Could Send More Claims to Attorneys appeared first on Insurance Journal TV.

    No MFA? A Cyber Attack Could Leave Your Business Uninsured

    Play Episode Listen Later Jul 29, 2026 0:58


    Learn how failing to meet multi-factor authentication (MFA) requirements can jeopardize cyber insurance claims and why many small businesses remain financially vulnerable to costly cyber breaches. To view … Read More » The post No MFA? A Cyber Attack Could Leave Your Business Uninsured appeared first on Insurance Journal TV.

    Why Public Adjusters Are Facing Growing Scrutiny Across the Insurance Industry

    Play Episode Listen Later Jul 23, 2026 2:06


    Industry experts discuss how misconduct by a small number of public adjusters is fueling insurer pushback, restrictive policy changes, and legislative efforts that could reshape the future of … Read More » The post Why Public Adjusters Are Facing Growing Scrutiny Across the Insurance Industry appeared first on Insurance Journal TV.

    EP. 116: Protecting the Protectors: Cyber Risk for Agents and Carriers

    Play Episode Listen Later Jul 22, 2026 13:54


    In a fast-changing cyber landscape, agents and carriers have a lot on their plates navigating how cyber risk is affecting their clients, but on this episode of The … Read More » The post EP. 116: Protecting the Protectors: Cyber Risk for Agents and Carriers appeared first on Insurance Journal TV.

    How to Build Underwriter Trust in AI

    Play Episode Listen Later Jul 21, 2026 3:04


    Trust in AI grows when underwriters stay in control, reviewing and refining AI-generated work within their existing workflows until confidence is built through consistent, measurable results. Check out … Read More » The post How to Build Underwriter Trust in AI appeared first on Insurance Journal TV.

    Why AI Governance Matters More Than Ever in Insurance Agencies | Tom Wetzel

    Play Episode Listen Later Jul 16, 2026 17:33


    In this Aftershow, George and Patrick talk with Tom Wetzel about how AI can improve agency productivity; but without strong cybersecurity, governance, and employee training, it can also … Read More » The post Why AI Governance Matters More Than Ever in Insurance Agencies | Tom Wetzel appeared first on Insurance Journal TV.

    EP. 08: Pressure on Public Adjusters Mounts as Bad PAs Get All the Attention

    Play Episode Listen Later Jul 16, 2026 12:33


    The majority of public adjusters are doing good, and most agree there’s a need for the profession. But there are those frequent reports of bad PAs and they … Read More » The post EP. 08: Pressure on Public Adjusters Mounts as Bad PAs Get All the Attention appeared first on Insurance Journal TV.

    The Biggest Decision-Making Mistake Insurers Make Under Pressure

    Play Episode Listen Later Jul 14, 2026 1:47


    Nicole Farley, Chief Insurance Officer of Bold Penguin explains that when facing pressure, insurers often make the mistake of collecting more data instead of first defining a clear … Read More » The post The Biggest Decision-Making Mistake Insurers Make Under Pressure appeared first on Insurance Journal TV.

    ‘Old Soul' Young Agent Loves Contracts

    Play Episode Listen Later Jul 13, 2026 52:40


    A mentor suggested insurance to emerging talent Patience Noah — and lucky us, she went for it! You'll sense the energy from this agency owner as she outlines … Read More » The post ‘Old Soul' Young Agent Loves Contracts appeared first on Insurance Journal TV.

    Business Auto Pollution Coverage: Debunking Common Insurance Myths | Casey Roberts

    Play Episode Listen Later Jul 9, 2026 18:33


    Casey Roberts explains the biggest misconceptions surrounding business auto pollution coverage, breaking down complex policy language and showing why understanding definitions is essential for determining coverage in this … Read More » The post Business Auto Pollution Coverage: Debunking Common Insurance Myths | Casey Roberts appeared first on Insurance Journal TV.

    How AI Is Transforming Claims Adjuster Training

    Play Episode Listen Later Jul 8, 2026 3:03


    Modern claims training is shifting from manuals and classroom learning to AI-powered, real-time guidance that helps adjusters access knowledge, build confidence, and make better decisions directly within their … Read More » The post How AI Is Transforming Claims Adjuster Training appeared first on Insurance Journal TV.

    Sponsored EP. 02: Turn Data Into Action | Enlyte Podcast

    Play Episode Listen Later Jul 7, 2026 14:30


    For years, claims organizations have focused on controlling costs, improving efficiency, and delivering better outcomes. Today, many leaders are facing a new challenge. It’s that claims are becoming … Read More » The post Sponsored EP. 02: Turn Data Into Action | Enlyte Podcast appeared first on Insurance Journal TV.

    Why AI Adoption Depends on Hiring the Next Generation of Talent

    Play Episode Listen Later Jul 1, 2026 1:52


    AI adoption isn’t just a technology challenge—organizations that invest in young professionals with AI-native skills will be better positioned to accelerate innovation and future growth. Check out this … Read More » The post Why AI Adoption Depends on Hiring the Next Generation of Talent appeared first on Insurance Journal TV.

    How to Tell if an Insurance Carrier Is Truly Ready to Scale AI

    Play Episode Listen Later Jun 30, 2026 1:23


    A carrier is genuinely ready to scale AI when it focuses on business outcomes, process transformation, and operational impact rather than just discussing technology, models, or AI theory. … Read More » The post How to Tell if an Insurance Carrier Is Truly Ready to Scale AI appeared first on Insurance Journal TV.

    AI is Changing Who Gets Hired | Special Report

    Play Episode Listen Later Jun 26, 2026 5:11


    In this special report, Elizabeth Blosfield, Deputy Editor of Carrier Management, explores one of the defining business questions of our time: How is artificial intelligence reshaping hiring—and who … Read More » The post AI is Changing Who Gets Hired | Special Report appeared first on Insurance Journal TV.

    Why Parametric Insurance Is Surging After Years of Catastrophic Storms

    Play Episode Listen Later Jun 26, 2026 3:35


    After years of devastating hurricanes and rising uninsured losses, parametric insurance is gaining momentum by giving businesses and public entities fast, flexible payouts that traditional property coverage often … Read More » The post Why Parametric Insurance Is Surging After Years of Catastrophic Storms appeared first on Insurance Journal TV.

    Sponsored EP. 02: The Specialty Broker Perspective on AI in the London Market

    Play Episode Listen Later Jun 25, 2026 27:23


    In Episode 2, host AJ Beatovic is joined by Trent Sommerville and Mladen Subasic for a discussion on how AI is being introduced into specialty insurance and the … Read More » The post Sponsored EP. 02: The Specialty Broker Perspective on AI in the London Market appeared first on Insurance Journal TV.

    EP. 115: The AI-Native Insurance Industry

    Play Episode Listen Later Jun 24, 2026 27:46


    Artificial intelligence is becoming a foundational capability across the insurance industry, reshaping how underwriting work gets done and how insurers think about data and technology investments. In this … Read More » The post EP. 115: The AI-Native Insurance Industry appeared first on Insurance Journal TV.

    Your Next Career Move Could Be Decided in Seconds

    Play Episode Listen Later Jun 24, 2026 4:32


    This episode of Between the Lines explores how technology is reshaping hiring, examining the growing tension between automated recruiting tools and the need for authentic human connections in … Read More » The post Your Next Career Move Could Be Decided in Seconds appeared first on Insurance Journal TV.

    Sponsored: Turn Data Into Action | Enlyte Podcast

    Play Episode Listen Later Jun 23, 2026 17:16


    Welcome to Turn Data Into Action, an Enlyte podcast series exploring the trends and strategies shaping the future of insurance and claims. This episode takes a closer look … Read More » The post Sponsored: Turn Data Into Action | Enlyte Podcast appeared first on Insurance Journal TV.

    How Insurers Can Speed Up Decisions Without Creating Risky Blind Spots

    Play Episode Listen Later Jun 22, 2026 2:23


    Building cross-functional teams, establishing clear decision guardrails, and providing enterprise-wide context enables insurers to make faster, more informed decisions while minimizing risk and avoiding operational blind spots. Check … Read More » The post How Insurers Can Speed Up Decisions Without Creating Risky Blind Spots appeared first on Insurance Journal TV.

    Why Insurance Agents Must Move Beyond the Order-Taker Mindset | Fred Fisher

    Play Episode Listen Later Jun 18, 2026 22:09


    Insurance agents who focus solely on taking orders risk failing their clients, while those who provide proactive coverage guidance, risk management insights, and policy education build stronger relationships … Read More » The post Why Insurance Agents Must Move Beyond the Order-Taker Mindset | Fred Fisher appeared first on Insurance Journal TV.

    Reinsurance Went Digital Fast. Can the Rest of Insurance Catch Up?

    Play Episode Listen Later Jun 18, 2026 3:48


    Mark Bennett, Chief Growth Officer of ACORD Solutions Group, talks with Carrier Management’s Elizabeth Blosfield at RIMS RISKWORLD 2026. He talks about the technology to automate data exchange … Read More » The post Reinsurance Went Digital Fast. Can the Rest of Insurance Catch Up? appeared first on Insurance Journal TV.

    Hiring Is Changing. What Does That Mean for People?

    Play Episode Listen Later Jun 17, 2026 3:56


    This episode explores how technology is reshaping hiring, examining the opportunities, risks, and accountability challenges that arise as candidates and employers increasingly rely on automated tools to make … Read More » The post Hiring Is Changing. What Does That Mean for People? appeared first on Insurance Journal TV.

    AI’s Biggest Customer Experience Win? Eliminating Friction, Not Replacing People

    Play Episode Listen Later Jun 16, 2026 2:46


    Insurance leaders who use AI strategically to reduce administrative burdens, streamline workflows, and surface better insights can empower employees to deliver faster, smarter, and more empathetic customer experiences. … Read More » The post AI’s Biggest Customer Experience Win? Eliminating Friction, Not Replacing People appeared first on Insurance Journal TV.

    Bootstrapping to Success

    Play Episode Listen Later Jun 15, 2026 46:30


    James Benham operates in a lot of areas: insurance thought leader, entrepreneur, technologist, TEDx speaker, author, podcaster and pilot. Naturally, he's also a chatty fella—an engaging guest you'll … Read More » The post Bootstrapping to Success appeared first on Insurance Journal TV.

    Embedding AI Into Insurance Workflows: Where the Real Transformation Happens

    Play Episode Listen Later Jun 12, 2026 2:45


    Insurance organizations unlock the greatest value from AI not by improving algorithms alone, but by embedding AI into customer education, data intake and analysis, and workflow guardrails that … Read More » The post Embedding AI Into Insurance Workflows: Where the Real Transformation Happens appeared first on Insurance Journal TV.

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