Podcasts about axa xl

In this episode of The Edge of Risk Podcast, host Joel Appelbaum speaks with Steven Bauman, head of global programs and captive practice for AXA XL in North America. With over 35 years in the insurance industry, Steven brings a depth of expertise on how multinational organizations can structure captives to navigate regulatory complexity, diversify risk, and support global growth strategies. The conversation covers best practices for aligning captive programs with parent company objectives, the importance of selecting the right partners, and how emerging risks—from cyber threats to climate exposures—are influencing the future of captive insurance. Steven also shares reflections on his long career and offers final advice for companies looking to launch or expand their global captive footprint.

What's shaping the future of aviation insurance? Eric Donofrio, Chief Underwriting Officer at AXA XL, shares insights from his decades-long career, covering everything from emerging technology to market challenges.

In this episode we explore one of the most frequently discussed themes in our conversations with CHROs - empathy.  As businesses navigate a rapidly changing world, empathy is rising up the people agenda, shaping leadership and workplace culture. We looked back through the library to bring you five perspectives on the benefits of empathy for your workplace culture: Yetunde Hofmann, Non-Exec & Remco Chair – Exploring the powerful link between love and results, Yetunde shares how leading with love can transform organisational culture. Stephane Charbonnier, Former CHRO, L'Oréal North America – Highlighting L'Oréal's Listening Circles, Stephane demonstrates how genuine listening fosters a true sense of belonging. Donna Murray Vilhelmsen, CHRO, Trustpilot – Advocating for vulnerability in leadership, Donna discusses its role in building trust and authenticity. Helen Russell, Chief People Officer, HubSpot – Emphasising connection, Helen explains how HR leaders who embrace empathy drive meaningful change. Kaylee Darkins, CHRO – UK and Lloyd's, AXA XL – Sharing insights from AXA XL's Authentic You programme, Kaylee underscores the importance of psychological safety.   How HR Leaders Change the World is brought to you by Uplifting People We're an amazing community of cutting-edge HR Changemakers. Together, we share experiences, tools and clear, actionable ideas.  Ideas that will help you solve the challenges you face today and will inspire you with brilliant opportunities to push boundaries and positively impact people in your organisation - and beyond.  And what's even better, is every penny of our profit empowers vulnerable children to be safe, loved and learning. Together, we uplift people.

Die Themen im heutigen Versicherungsfunk Update sind: Rente steigt zum 1. Juli Nach den nun vorliegenden Daten des Statistischen Bundesamtes und der Deutschen Rentenversicherung Bund steigen die Renten in Deutschland zum 1. Juli 2025 um 3,74 Prozent. Damit ergibt sich eine Anhebung des aktuellen Rentenwerts von gegenwärtig 39,32 Euro auf 40,79 Euro. Für eine Standardrente bei durchschnittlichem Verdienst und 45 Beitragsjahren bedeutet die Rentenanpassung einen Anstieg um 66,15 Euro im Monat. Das geht aus einer Pressemitteilung hervor. Weibliche Anlegerinnen setzen auf eine langfristige Anlagestrategie Vier von fünf Anlegerinnen bezeichnen sich als unerfahren, zeigen jedoch eine klare Präferenz für langfristige Investitionen: 49 Prozent investieren für 1-5 Jahre, 39 Prozent planen für mehr als 5 Jahre. Das geht aus einer Bitpanda-Umfrage hervor. Diese zeigt auch, dass 24 Prozent der weiblichen Anleger glauben, dass mangelndes Wissen über Geldanlagen ihre größte Herausforderung ist, während 41 Prozent angaben, dass ein Mangel an freiem Geld sie daran hindert, ihre Anlageziele zu erreichen. Unternehmerinnen in der DACH-Region schließen die Gender-Gap In Deutschland, Österreich und der Schweiz sind 45 Prozent der befragten Kleinunternehmen in weiblicher Hand. 56 Prozent dieser Unternehmen wurden innerhalb der letzten fünf Jahre gegründet. Diese Zahlen unterstreichen die wachsende Rolle von Frauen im Unternehmertum und ihre Widerstandsfähigkeit. Überdies sind 48 Prozent der Unternehmerinnen die Hauptverdienerinnen in ihren Haushalten. Sie tragen aktiv zur lokalen Wirtschaft bei, schaffen Arbeitsplätze und unterstützen ihre Familien finanziell. Das geht aus dem GoDaddys Global Entrepreneurship Survey 2025 hervor. Tagesgeldzinsen mit stärkstem Einbruch seit über zwölf Jahren So stark wie im Februar sind die Tagesgeldzinsen seit über zwölf Jahren nicht mehr gesunken. Die Durchschnittszinsen bundesweit verfügbarer Angebote fielen von 1,56 auf 1,48 Prozent. Einen noch stärkeren Rückgang innerhalb eines Monats gab es zuletzt im Juli 2012. Zu diesem Ergebnis kommt eine aktuelle Zinsanalyse des Vergleichsportals Verivox, für die rund 800 Banken und Sparkassen ausgewertet wurden. HBC-Gruppe gewinnt weiteres Gruppenmitglied Die HBC-Gruppe nimmt die Remstal Assekuranz Maklerservice GmbH (RAM) und deren Tochterunternehmen Weinmann Versicherungsmakler GmbH und Windisch Assekuranz Versicherungsmakler GmbH in die Gruppe auf. Gemeinsam die Marktpräsenz im Bereich Versicherungen und Finanzdienstleistungen für große und mittelständische Gewerbekunden erweitert werden. Axa XL will Cybersicherheit verbessern Um Cyber-Kunden bei der Optimierung ihrer Sicherheitsmaßnahmen zu unterstützen, ist Axa XL eine Partnerschaft mit dem Dienstleister Darkweb IQ eingegangen und bietet ihnen einen einfachen Zugang und Vorzugspreise für dessen Cybersicherheitsdienste.

This week, Meghan and Jen chat with Nathan Hess, a Claims Specialist at AXA XL

The Power of Ecosystems in Commercial Lines Transformation The former SVP and Head of Innovation at AXA XL shares success strategies for commercial lines looking to turn risk management into a growth engine through robust data and technology ecosystems.

Kaylee explores how HR leaders are shaping the future of work through health, wellbeing, and cultural transformation, highlighting the need for agile benefits to support a multigenerational workforce. Kaylee shares the vision behind AXA XL's ‘Authentic' You program, which fosters psychological safety through transparency, vulnerability, and personal accountability. Kaylee explains how the company's culture roadmap integrates inclusion, belonging, and purpose into every stage of the employee experience, ensuring cultural transformation is embedded in everyday actions. Passionate about HR's role in driving meaningful change, Kaylee calls for greater attention to HR professionals' own wellbeing, encouraging you to “put on your own oxygen mask first” so you can be at your best for others.   How HR Leaders Change the World is brought to you by Uplifting People We're an amazing community of cutting-edge HR Changemakers. Together, we share experiences, tools and clear, actionable ideas.  Ideas that will help you solve the challenges you face today and will inspire you with brilliant opportunities to push boundaries and positively impact people in your organisation - and beyond.  And what's even better, is every penny of our profit empowers vulnerable children to be safe, loved and learning. Together, we uplift people.

In this episode, Matt Waters, head of US Middle Market for AXA XL, shares what it has taken for his team to build out its business over the past couple of years. Waters also discusses what characteristics impact the middle market and what industry segments the company is focused on.

Die Themen im heutigen Versicherungsfunk Update sind: Allianz Leben-Chefin geht Ruedi Kubat wird zum 1. Januar 2025 Vorstandsvorsitzender der Allianz Lebensversicherungs-AG und löst damit Katja de la Viña ab, die sich aus privaten Gründen zum 31. Dezember aus ihrer derzeitigen Rolle zurückzieht und in neuer Managementfunktion und in Teilzeit zu Group Strategy, Marketing and Distribution wechselt. Neue Vorstandsvorsitzende der Allianz Suisse wird zum selben Zeitpunkt Laura Gersch. Sie ist derzeit Finanzvorständin der Allianz Versicherungs-AG. Die Rolle des Finanzvorstands der Allianz Versicherungs-AG übernimmt interimsweise Klaus Berge, Finanzvorstand bei der Allianz Privaten Krankenversicherungs-AG. Neuer Vertriebschef bei AXA Deutschland Kayum Guerrero übernimmt ab dem 01. Januar 2025 das Vertriebsressort im Vorstand der AXA Deutschland. Er folgt auf Kai Kuklinski, der im August zur AXA XL wechselte. Aktuell leitet Karsten Dietrich das Ressort kommissarisch. Guerrero ist derzeit Vertriebsvorstand bei AXA Mexico und bringt umfassende internationale Managementerfahrung mit. Der Wechsel steht unter dem Vorbehalt der Zustimmung der BaFin. Überschussbeteiligung der LV 1871 bleibt 2025 stabil Die Lebensversicherung von 1871 a. G. München (LV 1871) hält ihre Überschussbeteiligung für 2025 stabil auf hohem Niveau. Neu- und Bestandskunden profitieren von einer Gesamtverzinsung von bis zu 3,6 %, bestehend aus 2,7 % laufender Verzinsung und bis zu 0,9 % Schlussüberschussbeteiligung und Bewertungsreserven. Talanx plant bis 2027 beschleunigtes Gewinn- und Dividendenwachstum Die Talanx Gruppe hat ihre neuen Mittelfristziele bis 2027 vorgestellt. Nach der vorzeitigen Übererfüllung der bisherigen Ziele strebt das Unternehmen eine Steigerung des Konzernergebnisses um 30 % auf über 2,5 Milliarden Euro an. Die Dividende soll von 2,70 Euro je Aktie für 2024 bis 2027 auf 4,00 Euro erhöht werden, ein Plus von etwa 50 %. Zudem wird eine Eigenkapitalrendite von dauerhaft über 12 % angestrebt. BCA Service GmbH meldet Erfolg mit Maklerrente Die BCA Service GmbH, Tochter der BCA AG, verzeichnet 2024 ein erfolgreiches Geschäftsjahr mit ihrer Ruhestandslösung „BCA Maklerrente“. Das Angebot erfreut sich wachsender Beliebtheit, auch bei Vermittlern außerhalb des BCA-Pools. Die Maklerrente bietet zwei Varianten mit flexibler Courtagezahlung und lebenslanger Absicherung. Zudem verstärkt Bastian K. Roeder künftig die Geschäftsführung. Athora Leben hält Überschussbeteiligung 2025 stabil Die Athora Lebensversicherung AG hat ihre Überschussbeteiligung für 2025 erneut auf eine Gesamtverzinsung von 4,0 % festgelegt. Damit bleibt die Verzinsung im fünften Jahr in Folge stabil und setzt sich aus einer laufenden Verzinsung von 3,0 % und einem Schlussbonus von 1,0 % zusammen. Athora Leben positioniert sich damit weiterhin am oberen Ende des Marktes, dessen Durchschnitt laut Assekurata-Bericht 2024 bei 2,42 % lag.

Please tune in to this episode of The Building BITE Podcast, as we hear from industry experts about key topics to help you be successful. The Building BITE hosts Chris Epps, LEED AP, and Mike Diercksen, CRIS, welcome Peter Ukstins, Head of Construction Risk Engineering at AXA XL. We begin the episode by learning about Peter and his career path leading him from his time as a claims adjuster, to contractor, and now leading the talented team of Risk Engineers at AXA XL. With his expanded responsibilities, our topic of quality has become an even bigger focus for Peter and his team. Peter stresses that “If quality is everyone's responsibility, then that means no one specifically is responsible” which allows for the very real bystander effect to impact projects. Before leaving, Peter gives our audience his three key takeaways on the topic of quality. 1. Practice What You Preach: Having a formal quality strategy and plan/procedure is great, and should be the starting point for all contractors, but it is not enough on its own. The plan needs to be routinely checked, verified, and potentially even adjusted for unique project requirements if necessary. This should be an ongoing process; quality is an ongoing endeavor and not a stagnant process. 2. Build A Strong Culture: While nothing will ever fully replace one's technical knowledge, the soft skills and communication abilities of your team are of growing importance in the modern workplace. Be sure to encourage communication and respect, which will drive better results through streamlined process handoff. 3. Use Your Resources: A good resource is a terrible thing to waste. You should always look to engage early and often with your Risk Engineers from your insurance provider, as they can help assist and update your current strategy. This will not only benefit your team and processes, but also helps to inform the carrier of your existing process which can lead to your RE advocating with underwriting to get you better policy coverages, endorsements, and pricing. To learn more about how you can better prepare your firm for the opportunities ahead, listen to our full podcast episode with Pete on “The Keys to Advancing Quality.” Please like, share, and subscribe to this podcast!

Day 1 of our special mini-series recorded live at the GIRO Conference in Birmingham. Today we caught up with: • Chehak Jain and Paul Goodenough from AXA XL about their presentation on cyber: the evolving threat landscape and the reserving challenges. • Kartina Tahir Thomson, President of the IFoA, about her aims for the year and what she is looking forward to at GIRO. • Jake Iveson, who is an Actuary at Oliver Wyman and Chair of the General Insurance Research and thought Leadership Committee. • Raluca Stefan, Hamda Mosoud and Kamran Garcha from Grant Thornton and the IFoA working party ‘measuring sustainability in the absence of metrics and measurements' about modern slavery. • Sheena Suchak, Head of Validation at Lloyd's and Tom Durkin from LCP about their presentation on topical issues for capital modelling and validation.

Please tune in to this episode of The Building BITE Podcast, as we hear from industry experts about key topics to help you be successful. The Building BITE hosts Chris Epps, LEED AP, and Mike Diercksen, CRIS, welcome James Pappas, VP, Construction Professional Liability at Convex US. We begin the episode by learning about James and his unique career progression, as someone who chose to study risk management & insurance in college before beginning his career. James went on to become an underwriter with AXA XL where he focused on Contractors Professional Liability for several years before leaving for his current role at Convex US. Through this conversation, James helps our audience better understand what Rectification Coverage is, and how to best utilize the insurance, leaving us with three key takeaways. 1. Pick Your Partner Carefully: When it comes to selecting an insurance carrier, make sure you choose a carrier partner who is committed to creating best practices for you and your firm. Having a strong team that can help educate and guide your firm is critical when creating a plan of action both for the project and legal teams. 2. Report Report Report: One of the biggest pitfalls that plagues insureds is a lack of timely reporting. Be sure to communicate early and often with your carrier and provide notice per policy guidelines. Early notice that does not result in claims is never a bad thing and should be viewed as a positive within the carrier insured relationship. 3. Importance of Prequalification: With a growing market, it is imperative that insureds do their homework when it comes to selecting their subcontractors and design partners. While Rectification Insurance is an important tool for contractors, the first step towards risk mitigation is selecting your partners carefully to avoid untimely delays and design errors on projects. To learn more about how you can better prepare your firm for the opportunities ahead, listen to our full podcast episode with James on “Rectification 101: Rectification Done Right.” Please like, share, and subscribe to this podcast!

In this edition of our AXA XL podcast series, chief client and distribution officer Matt O'Malley sits down with Leader's Edge after taking on this newly created role for the insurer. He explains the interconnected risk that drove AXA XL to create this position and what he hopes to achieve in the role. He also talks market trends including the early Atlantic storm season, cyber risk, and opportunity in casualty.

As the maritime industry faces increasing pressure to reduce carbon emissions and align with global sustainability targets, AXA XL's EEI offers a unique insurance solution. Their new product is designed to cover the additional carbon emissions that result from fortuitous events like course deviations to a port of refuge or repairs, by providing indemnity in the form of voluntary carbon credits. We will explore how this insurance product integrates with traditional marine insurance offerings, the process of calculating and verifying carbon credits, and the impact of regulatory changes on the demand for EEI. Hanna will also share insights into the challenges and future developments in the field of carbon offsetting within the shipping industry.

Die Themen im heutigen Versicherungsfunk Update sind: Versicherungskäse 2024: Nachhilfe-Versicherung von Astra gewinnt SchmähpreisDie Nachhilfe-Versicherung der Astra Versicherung AG wurde vom Bund der Versicherten mit dem "Versicherungskäse des Jahres 2024" ausgezeichnet. Auch den Publikumspreis konnte sie sich sichern. Gesundheitsausgaben: Staatliche Transfers und Zuschüsse knacken 100 Milliarden Euro100,1 Milliarden Euro der laufenden Gesundheitsausgaben von insgesamt 488,7 Milliarden Euro in Deutschland wurden im Jahr 2022 über staatliche Transfers und Zuschüsse finanziert. Das berichtet das Statistische Bundesamt. Axa XL bekommt neuen DeutschlandchefAxa XL hat Kai Kuklinski mit Wirkung zum 1. August zum Country Manager für Deutschland und Regional Manager für Nordeuropa ernannt. Kuklinski ist derzeit Mitglied des Vorstands von Axa Deutschland und leitet das Vertriebs-Ressort. MLP beschließt DividendeAuf der ordentlichen Hauptversammlung der MLP SE für das Geschäftsjahr 2023 haben die Aktionäre sämtlichen Tagesordnungspunkten zugestimmt. Der konstante Dividendenvorschlag von 30 Cent je Aktie für das abgelaufene Geschäftsjahr erfuhr Zustimmung. Gleiches gilt für die Entlastung sowohl des Vorstands als auch des Aufsichtsrats für das abgelaufene Geschäftsjahr. Konzernabschlussprüfers wurde erstmalig auch der Prüfer des Nachhaltigkeitsberichts gewählt. Kravag steigert BruttobeiträgeDer Spezialversicherer Kravag-Logistic hat die gebuchten Bruttobeiträge im Jahr 2023 im Vergleich zum Vorjahr um 4,7 Prozent auf 1 Milliarde Euro steigern können. Dennoch führten die erhöhten Kosten für Versicherungsfälle sowie eine Schaden-Kosten-Quote von 98,5 Prozent zu einem negativen Ergebnis. Die Kravag-Allgemeine konnte derweil seine Beitragseinnahmen um 4,2 Prozent auf 664 Millionen Euro steigern. Psychische Belastung am Arbeitsplatz wächstVor allem Beschäftigte im Staatsdienst sind inzwischen einer hohen psychischen Belastung ausgesetzt, so ein Ergebnis der 18. Bürgerbefragung, die das Meinungsforschungsinstitut forsa im Auftrag des Deutschen Beamten Bundes (DBB) durchgeführt hat. Als Hauptursachen werden Schichtdienst, Arbeitsverdichtung und Gewalterfahrungen genannt. Während in der Privatwirtschaft 37 Prozent der Beschäftigten angeben, „eher stark“ und 11 Prozent „sehr stark“ psychisch belastet zu sein, sind es bei den Beamtinnen und Beamten 49 beziehungsweise 21 Prozent.

Please tune in to this episode of The Building BITE Podcast, as we hear from industry experts about key topics to help you be successful. The Building BITE hosts Chris Epps, LEED AP and Mike Diercksen, CRIS, welcome back Cheri Hanes, CRIS, LEED AP, who is VP, Head of Innovation at AXA XL. We begin the episode by discussing the various stops along Cheri's professional career where she began to recognize her passion for sustainability and innovation as a driving force in her work. Now, as head of innovation at AXA XL, Cheri guides us through her own views on the current state of the industry, along with the work she and AXA XL are doing to elevate and drive the industry forward. At the end of our conversation, Cheri leaves our audience with three key takeaways. 1. Start With The “Why”: There are many new and exciting technologies entering the market, however, we should always be asking ourselves one fundamental question “What are we trying to accomplish and who are we trying to accomplish it for?” Clearly defining your goal with the chosen technology will help to increase company buy in and should be done early and often. 2. Bring Diverse Team Members To The Table? It is important to cast a wide net when seeking input for your AI implementation. By inviting a diverse group, you can gain greater insight into various use cases where AI can be implemented to help both your core business as well as your support staff which leads to an enhanced work product. 3. AI Is Not Going To Wait For You To Be Ready: We are in the here and now, so if you are not already thinking about how to best implement AI, you are likely behind. The good news is that these changes do not have to be grand sweeping changes. Cheri advocates that companies begin by looking at, and potentially amending, their Internet and Social Media Policy to include AI as they are so closely tied together now. To learn more about how you can better prepare your firm for the opportunities ahead, listen to our full podcast episode with Cheri on “AI In Construction, Brave New World, or Old Hat?” Please like, share, and subscribe to this podcast!

Don't let her city roots fool you. Lisa Blotsky, a casualty risk consultant with AXA XL, got her start in safety by putting on her boots (PPE-approved, of course) and working at a large-scale poultry processing facility. In this episode, listen as Jill chats with Lisa about her childhood dream of becoming a veterinarian, her 24 years spent working in the poultry industry, and how she transitioned into insurance. Lisa also talks about her involvement with the American Society of Safety Professionals, her passion for advocating for agriculture, and the importance of safety in caring for human life.

Don't let her city roots fool you. Lisa Blotsky, a casualty risk consultant with AXA XL, got her start in safety by putting on her boots (PPE-approved, of course) and working at a large-scale poultry processing facility. In this episode, listen as Jill chats with Lisa about her childhood dream of becoming a veterinarian, her 24 years spent working in the poultry industry, and how she transitioned into insurance. Lisa also talks about her involvement with the American Society of Safety Professionals, her passion for advocating for agriculture, and the importance of safety in caring for human life.Which came first, the chicken or the egg?ASSP WISE (Women in Safety Excellence)NSC Safety Congress and Expo 2024

Donnacha Smyth, president of global excess casualty for AXA XL, discusses pressure points in the market and his takeaways from brokers. In the newest addition to our AXA XL podcast series, Donnacha Smith, president of global excess casualty for AXA XL, discusses ongoing claims litigation and nuclear verdicts, geopolitical tensions, climate change and renewables, and how to remain relevant for clients dealing with these pressures.

Listen in as we tackle some of the most electrifying and pressing stories of our time, from the scandals rocking the celebrity world to the unforeseen consequences of disasters. We kick things off with the startling news surrounding P Diddy, discussing the FBI raids on his properties and the serious charges he faces. The atmosphere shifts between grave concern and 90s nostalgia as we try to unravel the potential fallout of these allegations and his mysterious disappearance. Moreover, we bring you up to speed on the complexities surrounding a bridge collapse, highlighting the heroic actions of the crew and the financial shockwaves sent through insurance giants like Chubb and AXA XL. In a heartfelt turn, we share personal stories from our lives that intersect with the day's topics. You'll hear about my daughter's sailing classes, bringing a unique, intimate perspective to the maritime accidents we dissect. We then soar into the world of aviation, discussing Boeing's recent challenges and the nuances of transportation risks. The conversation gets even more grounded as we examine State Farm's policy upheavals in California, navigating the treacherous waters of insurance in the face of natural disasters and state regulations. Finally, let your imagination take flight with our musings on the future of technology and the emotional journeys of our pets, particularly a cherished blind and deaf pug. As we speculate on the impact of groundbreaking AI like ChatGPT 4.5, we also prep you for the marvel of an upcoming solar eclipse and the frenzy it's stirring in Hill Country, Texas. Wrapping up with a foray into the financial world, we discuss the surprising twists in the stock market, including the developments with Trump's Truth Social platform. This episode is a tapestry of poignant reflections, high-stakes analysis, and forward-thinking speculation. Timestamps 00:00 Today's topics 1:49 Sean Combs lawsuit and raid to his properties 7:47 Today's wine: La Enfermera 11:18 Baltimore bridge collapse 21:02 FAIR Plan State Farm won't renew 72000 California home policies 25:50 Talking about dogs 29:06 Lunar eclipse in Texas 31:40 Update on Trump's trial: bond reduced to $175 million 34:14 Ascend sponsor 34:50 Recall of the week: Ravin's crossbows Connect with RiskCellar: Website: https://www.riskcellar.com/ Brandon Schuh: Facebook: https://www.facebook.com/profile.php?id=61552710523314 LinkedIn: https://www.linkedin.com/in/brandon-stephen-schuh/ Instagram: https://www.instagram.com/schuhpapa/ Nick Hartmann: LinkedIn: https://www.linkedin.com/in/nickjhartmann/

Did you know you can utilize your insurance broker for risk assessment on your jobsites? And that PPE for males and females should be designed differently? Or that workplace violence is one of the top three reasons women die in the workplace every year? In this episode, Jill runs the gamut of safety with Christina Roll, casualty risk consultant with AXA XL. Christina is passionate about diversity, equity, and inclusion within the safety profession, and chats with Jill about the importance of PPE created - and fitted - specifically for women. She emphasizes the need to address workplace violence and bridge the gap for women in executive leadership roles. Christina also encourages all safety professionals to be their authentic selves, work on soft skills, and mentor others to ensure the growth and success of the safety profession.

Did you know you can utilize your insurance broker for risk assessment on your jobsites? And that PPE for males and females should be designed differently? Or that workplace violence is one of the top three reasons women die in the workplace every year? In this episode, Jill runs the gamut of safety with Christina Roll, casualty risk consultant with AXA XL. Christina is passionate about diversity, equity, and inclusion within the safety profession, and chats with Jill about the importance of PPE created - and fitted - specifically for women. She emphasizes the need to address workplace violence and bridge the gap for women in executive leadership roles. Christina also encourages all safety professionals to be their authentic selves, work on soft skills, and mentor others to ensure the growth and success of the safety profession.

Today's guest has just taken over the running of a reinsurance business that, like many other in the sector has been right-sizing and re-focusing its underwriting over the past few years. But now Renaud Guidée and AXA XL Re are clearly out the other side and are looking to grow from their $2.5bn global premium base. In this podcast we focus on the state of the reinsurance market, Renaud's plans for the business as well as the question of how this reinsurer fits in strategically at one of the world's largest insurance groups. With executive experience in investment banking and with a challenging AXA Group role already under his belt, Renaud brings a refreshingly broad perspective to our conversation. Renaud combines high intelligence with great charm and you'll learn a lot from time spent in his company. LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com/

Sustainable construction requires an understanding of the factors driving the need to focus on greenhouse gas emissions—expressed as Scopes 1, 2, and 3. In this 10-minute podcast episode, Cheri Hanes of AXA XL examines the meaning of Scopes 1, 2, and 3 and provides construction-specific examples and challenges of each.

art of our AXA XL sponsored podcast series, we talk with Lucy Pilko, CEO, Insurance in the Americas for AXA XL. Just a couple months into the role, Pilko talks about beginning the process of executing AXAL XL's long and short term strategic visions. She discusses market opportunities and areas of challenge, and learning how to really use the data and technology we now have access to.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Justin interviews Katherine Henry, Partner and Chair of the Policyholder Coverage Practice of Bradley, Arant, Boult, and Cummings in today's episode. Katherine will be one of the presenters in the January 4th RIMS webinar, Nevada's “Defense Within The Limits” Ban Explored. Justin and Katherine explore the risk trends of 2023 and what she expects from 2024. Next, they cover the upcoming webinar on Nevada's new liability insurance “Defense Within The Limits” ban, what the effects of the ban are, and how the ban is expected to spread to other states. Katherine concludes with how she and her co-presenter at the webinar, Mark Habersack, expect to elaborate on this topic.   Listen in for a professional perspective on risk trends for 2024.   Key Takeaways: [:01] About RIMScast. [:14] Public registration for RISKWORLD 2024 is now open. Explore infinite opportunities with RIMS from May 5th through May 8th, 2024, in San Diego, California. Register at RIMS.org/riskworld. [:31] In today's episode, we will be rejoined by our good friend, Katherine Henry, of the law firm Bradley, Arant, Boult, and Cummings, to discuss legal trends from 2023 and what risk managers should expect in 2024. [:58] The RIMS-CRMP is the only competency-based risk management credential. That matters because earning the certification shows employers and recruiters that you have the skills necessary to manage risk and create value for your organization. [1:14] Several Exam Prep virtual workshops are coming up, starting on December 13th and 14th with former RIMS president, Chris Mandel. On January 13th, 20th, and 27th, 2024, the RIMS-CRMP Exam Virtual Workshop will be presented in conjunction with Conrad Clark Nigeria. [1:37] The RIMS-CRMP-FED Exam Prep Virtual Workshop will be held on January 30th and February 1st. That's a two-day course. Visit the certification page on RIMS.org for more information. A link is on this episode's show notes. [1:54] RIMS is gearing up for awards season. At RISKWORLD 2024, we will honor individuals, organizations, and chapters for their outstanding achievements in risk management. If you know someone who is truly making an impact on the risk profession and paving the way for future generations, consider drafting a nomination! [2:13] The deadline to submit award nominations is Friday, January 5th, 2024. A link to the awards applications and guidelines page is in this episode's show notes. Go to RIMS.org's About Us page and see the awards link there. Nominations for Risk Manager of the Year have closed but other awards might appeal to you or a friend. [2:41] Katherine Henry is the Partner and Chair of the Policyholder Coverage Practice at Bradley, Arent, Boult, and Cummings, a national law firm. Katherine and I will discuss the trends that drove the legal and risk professions in 2023, what to expect in 2024, and Nevada's Defense Within the Limits ban that may set a precedent for other U.S. states. [3:12] Katherine is one of the two presenters of an upcoming RIMS webinar called Nevada's “Defense Within The Limits” Ban Explored, on January 4th, 2024 at 1:00 p.m. It will be presented by the RIMS Public Policy Committee. Register now, especially if you're a RIMS member! This is going to be a big deal for you! [3:37] Katherine Henry, welcome back to RIMScast! [4:25] Katherine says risk managers have been really busy in 2023. She thinks first of cyber risk and cyber insurance. Insurers are getting their hands around it and premiums have escalated. Risk managers are finding they have to bring in IT and other folks to answer the much more complex questions on cyber. The cost of breaches has gone up. [5:40] Katherine discusses recent big hacks. One of the biggest risks lies with your vendors. Insurers are looking at that when setting your premiums. [6:19] Another big problem in 2023 is supply chain. It has become more difficult to insure it. It is difficult to procure business interruption insurance. Many insurers have left this market. Risk managers deal with this by eliminating sole sourcing and JIT warehousing. You have to have more goods and more local warehouse space available. [7:55] AI is the next big risk on Katherine's mind. The National Association of Insurance Commissioners (NAIC) has been looking at AI for quite a few years and its impact on insurance. Insurers have implemented AI chat boxes in personal lines. For risk managers, the question is what are we going to see in commercial lines? [8:41] Insurers may be able to use AI to assess damages better and to move more quickly. Risk managers will be dealing more with computerized platforms than individuals in the underwriting process. That's a few years away. Because AI is being integrated into so many platforms, it's a liability insurance risk for organizations. [9:55] Climate change is another major concern Katherine has. We see its impacts on agriculture in what you can grow and where you can grow it. The effect on sea levels in ports is a concern. It will affect living conditions around the world. It will continue to be a high-level concern for risk managers. [10:42] Katherine brings up the wars as another big concern for risk managers. Events have been canceled because of protest risk. We don't know the eventual impact of the Israel and Hamas conflict. Russia has agricultural and oil risks. There is the risk of war with China and Taiwan. [11:29] Swine flu and pneumonia are concerns now. There are respiratory illnesses among children in China. Illnesses and protests present physical risks. [12:41] RIMS plug time! RIMS Virtual Workshops: Visit RIMS.org/virtualworkshops to see the full calendar. On January 16th and 17th, 2024, our friend and former RIMS president Chris Mandel will lead a two-day course, Captives as an Alternate Risk Financing Technique. [13:02] On January 23rd and 24th, our friend Gail Kyomura will return to host Fundamentals of Insurance. Information about these workshops and others is on the RIMS Virtual Workshops page. Check it out and register! [13:18] On December 12th, Prepare Yourself for the New Generation of Risk with Riskonnect. On December 14th, Aon will be Addressing Today's Risks While Preparing for the Risks of Tomorrow. On January 4th, RIMS's Public Policy Committee will explore Nevada's “Defense Within The Limits” Ban. That's why Kathy Henry joins us today. [13:44] On January 16th, RIMS will present How Risk Managers Can Combat Human Trafficking In 2024. I'll be hosting that session and will be joined by three expert panelists. I'm really looking forward to delivering this session and reaching you all. [14:00] Visit RIMS.org/Webinars to learn more about these webinars and to register! Links are in the show notes. Webinar registration is complimentary for RIMS members. [14:38] It's difficult for organizations to take a political stand. People come at them from both sides. They are also challenged when they don't take a position. It's hard for organizations to know the right position to take. That's an organizational risk. You can't please all the people all the time. [15:38] Runaway or out-of-control verdicts are a risk when you take a case to a jury. Something that should be resolved for $1 million or two could be a $40 million liability. Insurers are aware of this. Katherine warns risk managers to give notice to their tower of excess insurance when a risk comes up that could be subject to a “nuclear” verdict. [16:48] Justin brings up nuclear verdicts in connection with recent PFAS settlements. RIMS did a webinar about it a month ago. Very high settlements open the door for future litigation or actions. Justin reads from Reuters on November 26th about a U.S. appeals court ruling protecting 3M and other companies in PFAS litigation from a class action. [19:11] Katherine Henry will be co-hosting a webinar on January 4th, Nevada's “Defense Within The Limits” Ban Explored. Katherine Henry and Mark Habersack are going to explore this ban. [19:33] Katherine gives a high-level overview of the ban. There are two types of liability policies. One includes a defense that is outside the limits; other policies put the cost of defense inside the policy limits. A $5 million policy within the limits provides $5 million to pay defense and damages. [20:11] The Nevada legislature wrote a new law that every liability policy in Nevada must include defense outside of limits, so insurers have an unlimited obligation to defend you until the case is resolved. The Webinar will talk about what caused that to happen in Nevada, what the potential solutions are, and the potential implications around the U.S. [21:06] This legislation overturns the business relationship between insurers and insureds. Insureds will no longer be able to purchase less expensive defense within-limits policies. That change has immense financial consequences. Justin will be the host for that webinar. [21:30] The legislation sets a time for this change to occur. Businesses need time to place liability coverage. Risk managers's jobs have changed greatly from what they were 20 years ago when they were purchasing insurance and working with insureds. Now they're assessing their enterprise's risk. There will be a lot of work for 2024. [22:28] Justin thanks Katherine Henry for joining us. [22:42] Special thanks to Katherine Henry for joining us on RIMScast! You'll hear more from Katherine on January 4th, 2024 during the RIMS Webinar Nevada's “Defense Within The Limits” Ban Explored. She will be joined by former RIMS Nevada Chapter President, Mark Habersack. Register at RIMS.org/webinars and the link in the show notes. [23:07] Go to the App Store and download the RIMS App. This is a special members-only benefit. Everybody loves the RIMS App! [23:33] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. RIMScast has a global audience of risk professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate! Contact pd@rims.org for more information. [24:17] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App Store. [24:42] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [24:59] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com and in print, and check out the blog at RiskManagementMonitor.com. Justin Smulison is Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [25:21] Thank you for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: Riskworld 2024 — San Diego, CA | May 5–8, 2024 RIMS Riskworld Award Nominations — Jan. 5, 2024, is the deadline to submit nominations! RIMS-Certified Risk Management Professional (RIMS-CRMP) NEW FOR MEMBERS! RIMS Mobile App Spencer Educational Foundation — Grants Page Embrace The Unknown: Unleashing the Power of Risk | Hosted Live & In-Person by RIMS NZ & PI | Feb. 12, 2024 Dan Kugler Risk Manager on Campus Grant RIMS Risk Management Magazine: ERM Special Edition 2023   RIMS Webinars: Prepare Yourself for the New Generation of Risk | Sponsored by Riskonnect | Dec. 12, 2023 Addressing Today's Risks While Preparing for Tomorrow | Sponsored by Aon | Dec. 14, 2023 Nevada's “Defense Within The Limits” Ban Explored | Presented by RIMS Public Policy Committee | Jan. 4, 2024 How Risk Managers Can Combat Human Trafficking In 2024 | Presented by RIMS | Jan. 16, 2024 RIMS.org/Webinars Upcoming Virtual Workshops: Fundamentals of Insurance | Dec 12 See the full calendar of RIMS Virtual Workshops All RIMS-CRMP Prep Workshops — Including Chris Mandel's Dec 13–14 Course Related RIMScast Episodes: “RIMS Public Policy and Advocacy 2023” “Emerging Cyber Trends with Davis Hake of Resilience” “Fleet Safety with Nets Executive Director Susan Gillies-Hipp” “Cybersecurity Awareness Month with Pamela Hans of Anderson Kill” “Betting It All On Risk: Mark Habersack, Heart of RIMS Award Recipient 2021” Sponsored RIMScast Episodes: “Why Subrogation is the New Arbitration” | Sponsored by Fleet Response (New!) Cyclone Season: Proactive Preparation for Loss Minimization | Sponsored by Prudent Insurance Brokers Ltd. “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response “Cyberrisk Outlook 2023” | Sponsored by Alliant “Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market” | Sponsored by TÜV SÜD “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Chris Mandel! Spencer Educational Foundation RIMS DEI Council   RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest   Katherine Henry Bradley, Arant, Boult, and CummingsKatherine Henry is the Chair of the Policyholder Insurance Coverage team. Katherine's practice focuses on meeting clients' business objectives in matters involving insurance. She regularly advises Fortune 10 and other companies on complex insurance programs involving manuscript and specialty policies, including programs with multi-national coverage towers of $500 million to $1 billion, and programs incorporating various risk transfer and financing mechanisms, such as fronting programs, paid deductible programs, and collateral agreements. Her practice spans all aspects of policyholder insurance coverage, from initial policy placement and renewals to claims management and litigation, both in the United States and abroad. Her past and present policyholder clients include two of the world's largest automakers, the world's largest home improvement specialty retailer, an auto insurance company, a vacuum cleaner manufacturer, a quasi-governmental defined benefit plan, numerous healthcare-related entities, a private-equity investment firm, various banks and financial institutions, and a national trade association for the gases and welding industry.   Tweetables (Edited For Social Media Use): For risk managers, this is really important. One of the biggest risks lies with your vendors, your third-party vendors. That can be the weak point. — Katherine Henry   There's been a case reported of swine flu in the UK, now. There are these respiratory illnesses among children in China. It's not a pandemic but it's still a risk. — Katherine Henry   Runaway or out-of-control verdicts are something organizations are facing everywhere. It's very difficult to take a case to a jury. Something that should be resolved for $1 million or $2 million could be a $40 million liability. Insurers are aware of that. — Katherine Henry  

In this episode of our partner podcast series with global insurer AXA XL, we talk Steven Bauman, Global Programs & Captives Director, for the Americas for AXA XL. The conversation covers the unprecedented growth in captives in recent years, new lines forming captives that haven't before, and how captives play a role in risk management and transfer for systemic risk.

In this episode of Conversations on the Creek, host Rob Savitsky takes the show on the road to the InsureTech Connect (ITC) Vegas '23 Conference to have bite-sized discussions with several P&C innovators around the most pressing industry trends. Guests include Rose Hall (SVP, Head of Innovation, Americas; AXA XL); Ryan Lockwood (Senior Manager, Data Platform; Toyota - Connected Analytic Services); Stephanie Behnke (VP, Solutions and Consulting; Hi Marley); Tony Cañas (Co-Founder; Insurance Nerds; Senior Recruiting Partner; Goodwin Recruiting); Kurt Jackson (Global Head of Sales; ICEYE). From the role of AI in claims to the evolution of telematics to carrier DE&I initiatives, each micro-podcast segment stands on its own. See below for the time stamps of each segment to jump to a particular topic and/or guest:   [2:05] – Rose Hall of AXA XL shares how the company is providing more proactive preventative risk management services and additional value beyond the insurance policy to better meet the needs of their commercial lines clients. Between bringing more risk reducing technologies to businesses and having risk engineers now also leveraging aggregated market information, AXA XL is poised to help businesses mitigate their risk while building long-lasting insurance partnerships.    [7:55] – Ryan Lockwood of Toyota - Connected Analytic Services describes how Advanced Driver Assistance Systems (ADAS) are transforming telematics insurance in their connected cars. Learn how Toyota is providing flexible options for Toyota customers to opt into sharing telematics data with the industry's largest carriers, as well as offering an embedded insurance offering through their MGA, Toyota Insurance.     [18:01] - Stephanie Behnke of Hi Marley defines what “lovable” customer experiences look like and provides her perspective on how and when to deploy AI when texting with claimants. Between advances in sentiment analysis, whereby bots can alert adjustors to customer frustration, to being able to pull in multiple parties like a body shop to grouping multiple text messaging chains together, there are lots of new tactics for carriers to consider for helping their customers when they need it most.   [25:06] - Tony Cañas of Insurance Nerds and Goodwin Recruiting provides his take on what carriers need to attract and retain Millennials and Generation Z workers. Tony also dives into what he's seeing carriers do to improve Diversity, Equity, and Inclusion (DE&I). “Millennials expect diversity. Gen Z will demand it.” Tony makes the point that DE&I cannot just be a check the box item, and that the carriers that truly embrace DE&I as a priority are the ones who will succeed in winning on talent.   [36:26] - Kurt Jackson of ICEYE discusses how advances in satellite imagery and synthetic aperture radar (SAR) technology is enabling unprecedented responses to changes on Earth. With access to accurate, high resolution SAR images across the Earth during day or night, insurers now can make better decisions when natural catastrophes occur, improving their claims reserving and knowing how to better disperse their claims adjustors to homes and businesses.   Guest companies and other references from today's show: https://axaxl.com/ https://connectedanalyticservices.com/ https://toyotaims.com/ https://insnerds.com/ https://insureequality.org/ https://www.himarley.com/ https://www.iceye.com/   Be sure to look out for Part 2 of this episode dropping later in November 2023.   Check out all our other episodes and follow, rate and review Conversations on the Creek on Apple Podcasts, Spotify, and by visiting www.duckcreek.com/podcasts.

Juliet joined Canopius in January 2023. Prior to this role, she was Head of First Party Claims at Inigo and Head of Energy and Construction Claims at AXA XL. She previously held roles in the client/insured space, working for Shell and Indecs Consulting Services. Juliet has been involved in the successful settlements of many major market losses in the Energy, Liability, Construction and Property classes. The dynamic, hybrid working environment has created opportunities and challenges in developing teams for the future and ensuring talent and opportunities are afforded, within expectations, across the market. Juliet's key focus is to build teams focussing on diversity and inclusivity and the evolving skillset required in the insurance market. In this podcast, Juliet reveals many insights on her approach to leadership and she gives some shout-outs to individuals who have helped her in her career to date. She also discusses her aspirations for the future and tells us what she might have done had she not started her career in insurance.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. While ERM can fit any organization, it is also different for every organization. How do you translate ERM from your previous organization to your new one? What areas of synergy might you have, and how do you navigate different governance structures and cultures? This session will provide insight from different perspectives and companies to demonstrate how you can implement a successful ERM program wherever you go. In this episode, Justin interviews three guests: Sandra Fontenot, Manager of Risk Management at Omnicell, Alison Sweeney, Vice President and Fine Art Expert, and Michelle Stegmann, Vice President of Claims, both of Distinguished Fine Art & Collectibles. Justin and Sandra discuss her ERM career and her upcoming ERM Conference Session on Nov 3. Then Justin interviews Alison Sweeney and Michelle Stegmann about insuring fine art and their experiences in it.   Key Takeaways: [:01] About RIMScast. [:14] Register for the RIMS ERM Conference 2023, which will be held in Denver, Colorado on November 2nd–3rd. RIMS will also host an ERM-based tour of Ball Arena in Denver on November 1st. Limited seating is available. Visit RIMS.org/ERM to register and listen to this episode to hear the code for 10% off your registration! [:41] About today's episode where we will first talk about ERM and then get into a discussion about fine art and risk. [1:01] All about exciting, upcoming RIMS events! The Spencer-RIMS Risk Management Challenge is a six-month competition for university students where teams compete to develop and present the most comprehensive risk management report based on a case study. [1:19] Eight teams will present their findings at RISKWORLD 2024 in San Diego, California to a panel of risk management professionals. The top three teams will be awarded cash prizes and recognized at the Spencer reception and during the  RISKWORLD Conference Finale. This is our annual international student competition. [1:39] Full details can be found on the Spencer website at Spencered.org. The application period closes on October 31st, 2023. Get involved; participate. We hope to see you at RISKWORLD! [1:52] The RIMS Legislative Summit is returning to Washington, D.C. on October 25th and 26th. Visit RIMS.org/Advocacy to register. [2:04] The RIMS ERM Conference 2023 will be held November 2nd and 3rd in Denver, Colorado. On November 1st, RIMS is hosting an ERM-based tour of Ball Arena, where the Denver Nuggets and Denver Avalanche play. There is limited seating. Register at RIMS.org/ERM2023. At checkout, type code 2023RIMSCAST for 10% off registration! [2:52] The ERM Conference 2023 will be different than years past. We've got some great changes. Book your travel plans now! RIMS will host a Post-conference Workshop for the RIMS CRMP from 9:00 to 4:00 MT on November 4th and 5th. Save $100 when you register for the conference and workshop in one transaction. Links are in the notes. [3:22] My first guest, Sandra Fontenot, is an ERM Manager for Omnicell in Texas. She was a recipient of the ERM Award of Distinctions Honorable Mention in 2021 for her work at Dallas Fort Worth International Airport. [3:39] We will hear a bit about Sandra's career and the session that she will co-present at the RIMS ERM Conference on November 3rd, titled “ERM: Same Process, Different Organization.” Sandra Fontenot, welcome to RIMScast! [4:43] Sandra is the Manager of Risk Management at Omnicell, an autonomous pharmacy company. Omnicell works with hospitals and pharmacies, providing pharmacy staffing, software, and robotic dispensing machinery to make sure the right patient gets the right medication at the right time. Omnicell is global, based in Texas. [6:18] Sandra describes her past work at DFW Airport. A month-and-a-half after she started there, DFW went on lockdown during COVID-19. It gave Sandra the opportunity to learn the ins and outs of the airport while working in a hybrid situation. It also opened opportunities for construction and improvements to the facility. [7:30] In 2021, DFW Airport was awarded the RIMS Global Award of Distinction for its Enterprise Risk Management program. Sandra describes how that came to pass. The infrastructure of an airport is like a city. It all has to run from the roads to the water to the bathroom tissues and the concessions. It has a police department. [10:26] Sandra will be one of three presenters of a session at RIMS ERM Conference 2023, on November 3rd, called “ERM: Same Process, Different Organization.” One co-presenter, Trisha Sqrow, worked with Sandra at DWF Airport. Their presentation states that no matter what your enterprise is, the ERM process is typically the same. [11:01] You have to make sure that you have a process in place to look at risks and opportunities and determine the likelihood and the potential financial impact of each risk or opportunity. The basis and principle are the same wherever you are. Risk professionals in ERM network and share ideas at ERM conferences. [12:14] Sandra's presentation will be on November 3rd at the RIMS ERM Conference 2023 in Denver, Colorado. [12:31] When Sandra started at Omnicell, they had rolled out their first ERM survey the previous year. Now they are doing deeper dive conversations, adding onto that survey, and putting together a Risk Council. Sandra says she is a department of one-and-a-half, including the support and guidance of her great manager. [13:38] Sandra is also looking forward to being an ERM Square. ERM Squares is the new conference finale! It will feature nine seasoned risk professionals answering questions that students will then agree or disagree with. At the end of ERM Squares, there will be a raffle for a complimentary registration to RISKWORLD 2024 for an audience member. [15:57] RIMS plug time! RIMS wants you to submit your nomination for Risk Manager of the Year 2024. This prestigious award recognizes outstanding performance in the practice of risk management and will be presented at RISKWORLD 2024. Individuals must be RIMS members in good standing if they are selected to receive this award. [16:22] You are also required to be a member to win any future award. Part 1 Nominations for the 2024 Risk Manager of the Year program are due by October 27th. Check the link in this episode's show notes for more information and to view the guidelines for submission and judging criteria. [16:42] Upcoming Virtual Workshops: Visit RIMS.org/virtualworkshops to see the full calendar. Our friend Chris Hansen was recently on RIMScast. He will be leading Managing Worker Compensation, Employer's Liability, and Employment Practices in the US on November 7th and 8th. Be sure to register for that course! [17:16] Information about these sessions and others is on the RIMS Virtual Workshops page. Check it out and register! [17:24] On October 26th, our friends from Zurich North America return to present PFAS Forever Chemicals – Regulations, Litigation, New Technologies. On October 31st, Resolver returns to present Building Your Business Case for GRC Software in 2024. [17:49] Metrics That Matter has Enhanced Decision-Making Across Your Cybersecurity Program on November 7. CLARA Analytics makes its RIMS debut with Risk Management in the Era of Artificial Intelligence. [18:08] On November 21st, Beazley returns to present Business Risk: Helping Your Executives to Navigate Today's Volatile Risk Environment. On December 12th, Prepare Yourself for the New Generation of Risk with Riskonnect. On December 14th, Aon will be Addressing Today's Risks While Preparing for Tomorrow. [18:32] Visit RIMS.org/Webinars to learn more about these webinars and to register! Links are in the show notes. Webinar registration is complimentary for RIMS members. [18:46] National Fine Art Appreciation Day is celebrated annually on October 25th. My next guests, Michelle Stegmann and Alison Sweeney, from the Distinguished Fine Art and Collectibles Group at Distinguished Programs, paint some broad strokes for us about how fine art and risk management intersect.  [19:09] Michelle Stegmann and Alison Sweeney, welcome to RIMScast! [19:44] Michelle is a 30-year claims veteran and an attorney. She has been with large carriers including CNA, Clemen Forster, and Firemans Fund/Allianz, and in the programs space, working with MGAs and now with an MGA, Distinguished Programs, on their fine art and collectibles team. Michelle has a huge passion and love for the arts space. [20:38] Before joining Distinguished Programs, Alison was a fine art underwriter for AXA XL. Before that, she was a broker in the fine art space for eight years. For nine years before that, Alison worked in art appraisals, doing risk assessments and evaluations and working on claims. Alison is passionate about art and has a master's in art history. [21:52] Alison explains that commercial fine art policy is a property policy on items of a fine art nature, and antiques, jewelry, silver, rugs, and more that you might collect that have value. Art is subjective. For an insurance policy, it is something unique or unusual that has a market value and is replaceable. [22:47] The policy makes the client whole by restoration or replacement of the item with one of similar value or as close to restoration or replacement as is possible. [23:23] Michelle describes types of fine art policies for galleries, owners, collectors, and museums. [24:05] Michelle lists use cases to show the value of a fine art policy to an organization or a collector. Many objects that have important value to the people who belong to an institution can be covered. [25:07] The large majority of claims are not dramatic theft claims but damage or loss of the piece during transit; water damage from a burst pipe; damage from humidity, fire, or smoke; vandalism, linked to climate change protests; outdoor sculptures being subjected to the elements; natural catastrophic disasters; or accidental breakage. [27:22] A total loss is quite uncommon, except in a fire. Much more frequently there are partial losses where something needs to be repaired to be restored to its original condition. [27:51] In a partial loss, you may get the call while the loss is in progress. The first step is to make sure the artwork is removed from the dangerous situation to prevent further damage. When the situation is stabilized, you get a conservator involved to look at the piece, assess what needs to be done to repair it, and come up with a treatment plan. [28:49] If the artist is living, the claims adjuster will confer with the artist under the Visual Artists Rights Act (VARA) in America which gives artists the moral right to ensure that the essential meaning and intent of the piece is preserved even after sale, and make sure that the artist is on board with the treatment plan. [29:14] Once everything aligns, the treatment plan is commenced and the piece is restored. Then there is an assessment done to determine if there's any diminution in the value. Then there is a determination on whether any payments would appropriately issue. Finally, the claim is concluded and the restored piece is returned to the owner. [29:56] Alison reveals that the greatest number of claims the industry has seen in recent years was the result of Superstorm Sandy. There was a huge inundation of water in Chelsea, where a lot of galleries and storage facilities were based. It impacted a huge number of commercial galleries. It took many years to sort through insurance claims. [30:32] As a result of Superstorm Sandy, people have become more cautious about basement storage. A stillage warranty requires maintaining property a certain number of inches off the ground. There has been a huge embrace of water sensors that alert the owner to any sort of inundation from pipes or flooding, to get in and remove property. [31:17] Michelle relates the story of the Picasso painting, Le Rêve, which was owned by casino magnate Steven Wynn in New York and sold to hedge fund manager Stephen Cohen in 2006 for a record $139 million. Before the transfer, when showing it to Nora Ephron and Barbara Walters, Wynn accidentally put his elbow through the painting. [32:22] This resulted in a six-inch tear. The tear was repaired by an insurance carrier for $90 thousand. The painting sold again in 2013 to Stephen Cohen for a record $155 million. Damage to a piece of art doesn't necessarily cause diminution in value. [33:19] Alison addresses fine art insurance trends. Since COVID-19, art fairs, where multiple galleries exhibit, have been picking up again. Galleries have also made a big pivot to online sales, growing into new markets. That means an increase in transits and smaller sales. It leads to a change in the way to approach transit insurance. [34:21] Michelle talks about dealing with reputable shippers and packers who know how to pack fine art. There has been an increase in people moving, and moving their personal items as well as their fine art. They must make sure the company they work with is very well-versed in how to move art. [35:02] In 2019, Justin covered an event for RIMS, called The Business of Art. Alison was there. She remembers people coming up with creative and interesting questions. Events like that show what insurance industry professionals who don't work in fine art are interested in. She hopes to attend more events like that soon. [37:17] Michelle reflects on her career. From a claims perspective, this is exactly where she planned to be when she started. She was always interested in helping people solve their problems and fix something that had gone awry. That is also what attracted her to the law. [37:49] In the fine arts space, people have an emotional connection to these pieces of beauty which means that there's a human interaction that can't be downplayed in the claims process, in facilitating that and making sure they get to where they need to be. [38:00] Alison didn't know when she started studying art history that there was a world in which you could be an advisor in an insurance capacity. She feels extremely fortunate to have this position to help people with the collections they are personally invested in. The items very often are family heirlooms. [38:55] Alison has seen a huge trend in businesses toward maintaining a cloud-based management system for their collection. Having a photo document accessible with details on the location of the property, the values, and the dimensions is a gift. It's great, from an insurance perspective to access that. [39:28] Happy National Fine Art Day to you both! It's been such a pleasure to have you hear on RIMScast. There is a link to an article from Distinguished on this episode's notes. Hopefully, we see you at another fine art event in the city, and not put our elbows accidentally through anything and create a six-inch tear! [40:00] Special thanks again to all of my guests. I have a link to an article from Distinguished about fine art and risk management. I've also got a link to RIMS coverage, including a piece I wrote, covering a fine art and risk management event in 2019. See the links in this episode's show notes. [49:17] Go to the App Store and download the RIMS App. This is a special members-only benefit. Everybody loves the RIMS App! [40:37] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. RIMScast has a global audience of risk professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate! Contact pd@rims.org for more information. [41:20] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App Store. [41:44] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [42:00] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com and in print, and check out the blog at RiskManagementMonitor.com. Justin Smulison is Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [42:21] Justin thanks you for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: RIMS ERM Conference 2023 | Nov 2–3 in Denver, CO! Enter 2023RIMSCAST at checkout for 10% off registration! RIMS Legislative Summit — Oct 25 & 26, Washington, D.C. Dan Kugler Risk Manager on Campus Grant Spencer-RIMS Risk Management Challenge 2024 — Be a Case Study or Join Judging Panel! RIMScast to receive the 2023 Excellence in MarCom Award from the New York Society of Association Executives (NYSAE)! RIMS-Certified Risk Management Professional (RIMS-CRMP) Nominate someone to RIMS 2024 Risk Manager of the Year or another RIMS award NEW FOR MEMBERS! RIMS Mobile App Fine Art coverage: “The Risky ‘Business of Art' Explored at Observer Event” | Risk Management Monitor “The Intrinsic Beauty of Risk Management” | Risk Management Magazine “Protecting the Priceless” | Risk Management Magazine “Understanding Fine Art and Collectibles Insurance by Distinguished” | Distinguished Fine Art & Collectibles Insurance RIMS Webinars: PFAS Forever Chemicals — Regulations, Litigation, New Technologies | Sponsored by Zurich | Oct. 26, 2023 Building Your Business Case for GRC Software in 2024 | Sponsored by Resolver | Oct. 31, 2023 Enhance Decision-Making Across Your Cybersecurity Program | Sponsored by Metrics That Matter | Nov. 7, 2023 Risk Management in the Era of Artificial Intelligence | Sponsored by CLARA Analytics | Nov. 9, 2023 An Introduction to U. S. Custom Surety Bonds | Sponsored by Nationwide | Nov. 16, 2023 Business Risk: Helping your Executives Navigate Today's Volatile Risk Environment | Sponsored by Beazley | Nov. 21, 2023 Prepare Yourself for the New Generation of Risk | Sponsored by Riskonnect | Dec. 12, 2023 Addressing Today's Risks While Preparing for Tomorrow | Sponsored by Aon | Dec. 14, 2023 RIMS.org/Webinars Upcoming Virtual Workshops: Captives as an Alternate Risk Financing Technique | Nov 1 Managing Worker Compensation, Employer's Liability and Employment Practices in the US | Nov 7 See the full calendar of RIMS Virtual WorkshopsAll RIMS-CRMP Prep Workshops — Including Chris Mandel's Dec 13-14 Course Related RIMScast Episodes: “Harnessing Innovation's Promise with ERM Conference Keynote Bob Roitblat” “Celebrating International Podcast Day™ and Risk with Jay Gates and Elisa Stampf” “Evolving Fire Risks with Ralph Bless”“Trisha Sqrow Talks ERM in the Air and on the Ground” Sponsored RIMScast Episodes: “Cyclone Season: Proactive Preparation for Loss Minimization” | Sponsored by Prudent Insurance Brokers Ltd. (New!) “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response “Cyberrisk Outlook 2023” | Sponsored by Alliant “Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market” | Sponsored by TÜV SÜD “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Darius Delon! Spencer Educational Foundation RIMS DEI Council   RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guests Sandra FontenotManager, Risk Management at Omnicell   Alison Sweeney Vice President and Fine Art Expert, Distinguished Fine Art & Collectibles   Michelle Stegmann Vice President of Claims, Distinguished Fine Art & Collectibles   Distinguished.com/blog   Tweetables (Edited For Social Media Use): DFW Airport is a mini-city within itself. We did have our own police department, so we made sure that they were able to get back and forth to work and scheduled overnight housing at hotels for them. — Sandra Fontenot   In the fine arts space, people have an emotional connection to these pieces of beauty which means there's a human interaction that can't be downplayed in the claims process, in facilitating that and making sure they get to where they need to be. — Michelle Stegmann   I didn't know when I started studying art history that there was a world in which you could be an advisor in an insurance capacity. I feel extremely fortunate to have this position to help people with the collections they are invested in; often heirlooms. — Alison Sweeney  

The construction industry is evolving at a fast pace, with several organizations using innovative technology, pioneering methods, and new materials to respond to a variety of challenges. Marsh's Richard Gurney and Avi Khanna and Cheri Hanes, from AXA XL, discuss how groundbreaking technologies can help construction sites become safer and more efficient, and explore the various procurement and adoption factors that need to be considered. They also discuss how the data from new technologies can help underwriters price risk. You can access a transcript of the episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and Twitter and visit marsh.com

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Pamela Hans of Anderson Kill on the many aspects of Cybersecurity, including who is responsible for it. (If you have a networked device, it's you!) The discussion covers the effects of the new SEC ruling requiring many companies to report a cybersecurity event within four days of discovering that a material event has occurred, and what that means to you and your organization. Justin and Pamela also review her presentation at the RIMS Canada Conference 2023 and how a potential problem became a fun opportunity.   Lots to cover in today's episode. Let's get to it.   Key Takeaways: [:01] About RIMScast. [:14] Register for the RIMS ERM Conference 2023, which will be held in Denver, Colorado on November 2nd–3rd. RIMS will also host an ERM-based tour of Ball Arena in Denver on November 1st. Limited seating is available. Visit RIMS.org/ERM to register and listen to this episode to hear the code for 10% off your registration! [:41] About today's episode on cybersecurity and presentation skills with Pamela Hans of Anderson Kill. [1:01] All about exciting, upcoming RIMS events! Would you like funding to hire a risk management intern in 2024? If so, take a moment to apply for a Spencer Internship Grant. The application form will close on October 15th. The link is in this episode's notes. [1:28] If you will be attending RISKWORLD 2024 in San Diego, California, take a moment to sign up as a volunteer judge in the Spencer-RIMS Risk Management Challenge 2024. This is our annual international student competition. Full details can be found on the Spencer website at Spencered.org. Get involved; participate. We want to see you there! [1:52] Head to the RIMS.org/Advocacy page to register for The RIMS Legislative Summit, which is returning to Washington, D.C. on October 25th and 26th. [2:04] The RIMS ERM Conference 2023 will be held November 2nd and 3rd in Denver, Colorado. On November 1st, RIMS is hosting an ERM-based tour of Ball Arena, where the Denver Nuggets and Denver Avalanche play. There is limited seating. Register at RIMS.org/ERM2023. At checkout, type code 2023RIMSCAST for 10% off registration! [2:52] The ERM Conference 2023 will be different than years past. We've got some great changes. Book your travel plans now! RIMS will host a Post-conference Workshop for the RIMS CRMP from 9:00 to 4:00 MT on November 4th and 5th. Save $100 when you register for the conference and workshop in one transaction. Links are in the notes. [3:24] It is October; it's cybersecurity awareness month in the U.S. and several other areas of the world and that's why I'm so excited to introduce our guest, Pamela Hans, managing shareholder of the Philadelphia office of the law firm Anderson Kill. She focuses on insurance coverage, which includes cyber. [3:45] We're going to talk about cyber trends. I met Pamela at the RIMS Canada Conference in Ottawa last month where she was delivering a session on “Getting the Deal Done.” We're also going to hear her tips on how to handle the curveballs that might be thrown at you ahead of a live presentation and how to turn them into opportunities. [4:16] Justin met Pamela Hans of Anderson Kill on the last day of the RIMS Canada Conference 2023 when she was hosting a session. Pamela knows cybersecurity and October is National Cybersecurity Awareness Month in the U.S. [5:57] The trend of the phone calls Pamela gets is all about ransomware. A threat actor freezes up the system, completely takes control, and demands a ransom in return for a description key. But the trend in cybersecurity is data breaches to steal personal data. Recently Topgolf, Freecycle, Forever21, Duolingo, and Discord.io suffered breaches. [6:41] Those are just a few examples of cybersecurity incidents where personal sensitive data has been grabbed by the threat actor, with threats to use the data to do more damage to the individuals whose data was taken. [7:03] Pamela has also seen distributed denial of service attacks. The army of bots seems to be increasing in number while the cost is decreasing to rent a bot to execute a distributed denial of service attack. [7:50] When there is an exfiltration of personal data, that data can be used by the threat actor to do more damage to the individuals by impersonating the user and fraud. [8:29] Pamela addresses the SEC rules on the disclosure of cybersecurity events and the annual obligation imposed on publicly traded and registered companies to disclose their cybersecurity governance. That has an impact on the company and its stock price. The public may then decide which companies to trust by their cybersecurity protocols. [9:30] Justin refers to the RIMScast episode with Hilary Tuttle on the SEC cybersecurity reporting rules. They discussed the four-day reporting rule. Four days after the company finds out they were attacked in a material fashion they have to report the breach. [10:09] Pamela notes that a material breach is one that investors would want to know about before investing in the company, as the breach may affect the value of the stock and the company. This is an important SEC rule on cybersecurity governance. [11:41] Risk professionals should be asking questions about this rule now. Prepare to make these required reports. Run tabletop exercises with your response team. Ascertain now what “material,” in the cyber context, looks like to your company. Getting ready now is important, for when you experience a cybersecurity event. [13:23] Pamela speaks about the need for cybersecurity awareness. Any individual can be the gateway to a cybersecurity event. Everyone who has a device needs to be aware of cybersecurity risks to help prevent infiltration by cybercriminals of our phones, laptops, and businesses. [14:54] Cybersecurity is as simple as multi-factor authentication. Don't give away your passwords. Be thinking about cybersecurity, Don't click on the puppy dog. [15:58] Justin presents a special message from Bob Roitblat in case you missed his RIMScast episode. [16:16] Bob Roitblat is excited to be the keynote speaker for the RIMS ERM Conference 2023, in Denver, on November 2nd and 3rd. His keynote is “Elevate, Revolutionize, Maximize: Harnessing Innovation's Promise.” Bob reveals what to expect and asks you to bring your “A game,” be ready to ask questions and interact to get value. [17:34] Go to RIMS.org/ERM2023 to register. If you enter the code 2023RIMSCAST at checkout, you will get 10% off your registration! It's value with a discount! Bob looks forward to helping you elevate and evolve your risk management processes and your career! Be there in Denver, November 2nd and 3rd! Links are in the show notes. [18:36] Pamela reviews her career path, with degrees in civil engineering and then law school. She knew she wanted to solve technical problems for companies. Cybersecurity is a natural fit for her background. Cybersecurity is everywhere. [21:07] Pamela foresees two things from these new reporting rules. One will be SEC subpoenas to companies for information about their cybersecurity reporting and governance. Another will be shareholder scrutiny and lawsuits around failure to disclose or poor evaluation of materiality. The rule is self-enforcing through shareholder suits. [22:35] Pamela predicts we'll see more D&O coverage activity because of this rule. Risk professionals need to be looking at that when renewing or placing new D&O coverage, asking their brokers about the impact of the new SEC requirement around disclosure and materiality. Risk managers will need to explain this if there is a subpoena or claim. [23:52] Risk managers also need to be thinking of looking across the entire insurance program, to see which insurance policies may respond in the event of an SEC subpoena or a claim related to disclosure. Now is the time to prepare for what may be coming. [24:40] Pamela says risk professionals need to ask their insurance broker what is new in their policy since last year. Are there new endorsements or policy language? New policy language or endorsements for 2024 will be enormously important. Risk managers should also run tabletop exercises with the insurance pre-approved response team. [26:53] Risk professionals should look at your policies now to see what policies will respond if you have an SEC claim and what the policy limits are. Your policies need to be on paper, not on your computer network, and not named “Cyber Policy 1,” or “Cyber Policy 2,” where threat actors can find and read them on the network. [27:54] RIMS plug time! Sponsor an episode of RIMScast! Contact us at pd@rims.org. Justin is pleased, humbled, and excited to announce that RIMS and RIMScast have won the 2023 Excellence in MarCom Award on October 24, 2023, from the New York Society of Association Executives (NYSAE)! [28:41] On Friday, November 10th, from 10 to 11, NYSAE is presenting a virtual program called ”Podcasting — A Revenue Stream for Your Association.” Justin is honored to be one of the panelists. A link is in this episode's notes. [28:57] Upcoming Virtual Workshops: Visit RIMS.org/virtualworkshops to see the full calendar. Our friend Elise Farnham returns on October 24th and 25th to lead the two-day course Fundamentals of Risk Management. [29:20] Our friend Chris Hansen was recently on RIMScast. He will be leading Managing Worker Compensation, Employer's Liability, and Employment Practices in the US on November 7th and 8th. Be sure to register for that course! Information about these sessions and others is on the RIMS Virtual Workshops page. Check it out and register! [29:49] On October 12th, AXA XL returns to present Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals. [30:06] On October 26th, our friends from Zurich return to present a session on PFAS,  Forever Chemicals, and PFAS Litigation. On October 31st, Resolver returns to present Building Your Business Case for GRC Software in 2024. Metrics That Matter has Enhanced Decision-Making Across Your Cybersecurity Program on November 7. [30:36] There is a lot of great educational content for you in the next month. Visit RIMS.org/Webinars to learn more about these webinars and to register! Links are in the show notes. Webinar registration is complimentary for RIMS members. [31:08] About Pamela Hans presenting the last session on the last day of the RIMS Canada Conference 2023. The session was “Do You Want to Get the Deal Done? Obstacles and Opportunities in Contract Negotiation.” She had a packed house for the session. She discussed deal-breakers and opportunities. [33:58] You have tools as a risk professional to deal with risk transfer provisions you might not want. The session talked about how to make insurance work for you in this context and how to indemnify a counterparty that is 10,000 times larger than you. How can your insurance respond to make these provisions opportunities, not deal-breakers? [35:03] People left the session with ideas about what to ask their insurance broker and the business side, to know what they should be ready for. [36:09] Pamela was scheduled to present with two co-presenters but neither of them could attend. For Pamela, it was an opportunity to have fun with the people who were in the room. Presentations are better when they are conversations with the people in the room. It was terrific! [38:34] Justin suggests if you are going to present and your co-presenters back out, look at it as an opportunity. If you need additional materials get them from the organization you represent, but be confident you can do 20 minutes by yourself. Open it up to Q&A and that will take care of a lot of dialog. Pamela went past 60 minutes. [39:18] Justin fell asleep twice in the 17-minute flight back to the U.S. He was disappointed the flight attendant didn't wake him! [40:54] Special thanks to Pamela Hans of Anderson Kill for joining us on RIMScast for National Cybersecurity Awareness Month coverage. The session handout from her RIMS Canada Conference session, “Do You Want to Get the Deal Done?” is available via the RIMS Canada Conference 2023 Attendees Service Center. See link in show notes. [41:16] Go to the App Store on your phone and download the RIMS App. This is a special members-only benefit. Everybody loves the RIMS app! [41:36] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. RIMScast has a global audience of risk professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate! Contact pd@rims.org for more information. [42:17] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App Store. [42:41] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [42:56] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com and in print, and check out the blog at RiskManagementMonitor.com. Justin Smulison is Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [43:17] Justin thanks you for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: RIMS ERM Conference 2023 | Nov 2–3 in Denver, CO! Enter 2023RIMSCAST at checkout for 10% off registration! NEW FOR MEMBERS! RIMS Mobile App RIMS Legislative Summit — Oct 25 & 26, Washington, D.C. RIMS-Certified Risk Management Professional (RIMS-CRMP) Dan Kugler Risk Manager on Campus Grant Spencer Educational Foundation — Hire A Risk Intern 2024 | Deadline Oct. 15, 2023 Spencer-RIMS Risk Management Challenge 2024 — Be a Case Study or Join Judging Panel! “Do You Want To Get The Deal Done?” — Session handouts still available via the RIMS Canada Conference Attendee Service Center RIMScast to receive the 2023 Excellence in MarCom Award from the New York Society of Association Executives (NYSAE)! “NYSAE Webinar: Podcasting — A Revenue Stream for Your Association” RIMS Webinars: Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals | Sponsored by AXA XL | Oct. 12, 2023 PFAS Forever Chemicals — Regulations, Litigation, New Technologies | Sponsored by Zurich | Oct. 26, 2023 Building Your Business Case for GRC Software in 2024 | Sponsored by Resolver | Oct. 31, 2023 Enhance Decision-Making Across Your Cybersecurity Program | Sponsored by Metrics That Matter | Nov. 7, 2023 RIMS.org/Webinars Upcoming Virtual Workshops: Claims Management | Oct 10–11 Fundamentals of Risk Management | Oct 24–25 Managing Worker Compensation, Employer's Liability and Employment Practices in the US | Nov 7 See the full calendar of RIMS Virtual WorkshopsAll RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Harnessing Innovation's Promise with ERM Conference Keynote Bob Roitblat” ‘Cybersecurity Reporting Updates with Hilary Tuttle of Risk Management Magazine” “Cybersecurity and Insurance Outlook 2023 with Josephine Wolff” “Genuine Generative AI Talk with Tom Wilde of Indico Data” “Getting to Know Jackware with Dan Healy of Anderson Kill” Sponsored RIMScast Episodes: “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response (New!) “Cyberrisk Outlook 2023” | Sponsored by Alliant (New!) “Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market” | Sponsored by TÜV SÜD “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on Apple Podcasts. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn   About our guest, Pamela Hans LinkedIn Pamela HansSenior Shareholder, Cyber practice Pennsylvania office of Anderson Kill   Tweetables (Edited For Social Media Use): Consumers are giving their personal information to a company they want to do business with and then that company is attacked and the individual's information can be used by the threat actor to do more damage to the individual by way of fraud. — Pamela Hans   A material breach is one that investors would want to have information about that might influence their decision to buy or not to buy a stock, because it may impact the value of the stock and the value of the company going forward.— Pamela Hans   Risk professionals should look at your policies now to understand what policies will respond if you have an SEC claim because of the reporting requirement and what the policy limits are. What are the requirements of notice? — Pamela Hans

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin is delighted to welcome innovation thought leader Bob Roitblat to RIMScast. Bob is the keynote speaker at RIMS ERM Conference 2023. He speaks about his keynote, “Elevate, Revolutionize, Maximize: Harnessing Innovation's Promise.” Bob shares how innovation ties into strategy and risk, and how you can harness the great potential of innovation through careful strategy and risk management. Bob is an engaging speaker who asks his audience to be prepared to participate and learn. Get set for a dynamic keynote presentation on harnessing innovation's promise for your organization!   Key Takeaways: [:01] About RIMScast. [:14] Register for the RIMS ERM Conference 2023, which will be held in Denver, Colorado on November 2nd–3rd. RIMS will also host an ERM-based tour of Ball Arena in Denver on November 1st. Limited seating is available. Visit RIMS.org/ERM to register and listen to this episode to hear the code for 10% off your registration! [:41] About today's episode with RIMS ERM Conference 2023 keynote Bob Roitblat. [1:01] All about exciting, upcoming RIMS events! Would you like funding to hire a risk management intern in 2024? If so, take a moment to apply for a Spencer Internship Grant. The application form will close on October 15th. The link is in this episode's notes. [1:27] If you will be attending RISKWORLD 2024 in San Diego, California, take a moment to sign up as a volunteer judge in the Spencer-RIMS Risk Management Challenge 2024. This is our annual international student competition. Full details can be found on the Spencer website at Spencered.org. Get involved; participate. We want to see you there! [1:51] Head to the RIMS.org/Advocacy page to register for The RIMS Legislative Summit, which is returning to Washington, D.C. on October 25th and 26th. [2:03] The RIMS ERM Conference 2023 will be held November 2nd and 3rd in Denver, Colorado. On November 1st, RIMS is hosting an ERM-based tour of Ball Arena, where the Denver Nuggets and Denver Avalanche play. There is limited seating. Register at RIMS.org/ERM2023. At checkout, type code 2023RIMSCAST for 10% off registration! [2:51] The ERM Conference 2023 will be different than years past. We've got some great changes. Book your travel plans now! RIMS will host a Post-conference Workshop for the RIMS CRMP from 9:00 to 4:00 MT on November 4th and 5th. Save $100 when you register for the conference and workshop in one transaction. Links are in the notes. [3:21] Bob Roitblat is a multiple business owner and well-known TEDx speaker. Bob will kick off the RIMS ERM Conference 2023 on November 2nd with his keynote, “Elevate, Revolutionize, Maximize: Harnessing Innovation's Promise.” Bob is very engaging and I am looking forward to the energy he will bring to the keynote address on November 2nd! [4:30] Bob Roitblat has started a dozen companies. Each company focused on three areas: innovation, strategy, and risk. The three areas are closely tied together. You can't be successful in one without the other two. It's a three-legged stool. [5:03] Bob describes innovation as doing something new and different that makes a difference. It could be new products or services, a new business model, or a new organizational structure. It's something that you haven't done before that will make a difference to your organization. (A positive difference, preferably!) [6:00] Most of the time when people innovate within an organization, they don't call attention to it, they just run more efficiently. Amazon is a huge logistics company that runs smoothly. They spend billions on innovation. They bought a robotics company to have robots to deliver products on schedule. [6:28] There is also the innovation of developing products and services for external consumption by customers. Bob cites Zia Chisti, who invented Invisalign braces. Orthodontia hadn't changed for 100 years until a Stanford student wanted to change the experience of braces. Within 10 years, he completely altered orthodontia. [7:20] Richard Montañez, a janitor who worked for Frito-Lay, invented Flaming Hot Cheetos. He altered the landscape for focus marketing. He went after a segment of the market people didn't think to go after. Now we're not just marketing to people but to segments of those people. Richard retired as the VP of Multicultural Affairs at Pepsico. [10:05] Bob describes the upcoming influence of AI digital workers on innovation. In terms of efficiency, we are underselling the capabilities of digital workers. Let's elevate our perspective. How do we use digital workers to drive the top line, open new markets, and address new submarkets like Montañez did? [11:44] Software bots may or may not use AI but they are digital workers. [11:57] RIMS plug time! Sponsor an episode of RIMScast! Contact us at pd@rims.org. Justin is pleased, humbled, and excited to announce that RIMS and RIMScast have won the 2023 Excellence in MarCom Award on October 24, 2023, from the New York Society of Association Executives (NYSAE)! [12:41] On Friday, November 10th, from 10 to 11, NYSAE is presenting a virtual program called ”Podcasting — A Revenue Stream for Your Association.” Justin is honored to be one of the panelists. A link is in this episode's notes. [12:57] Upcoming Virtual Workshops: Visit RIMS.org/virtualworkshops to see the full calendar. October 2nd is the last day to register for Applying and Integrating ERM, a two-day course on October 3rd and 4th, led by Elise Farnham. On October 10th and 11th, our friend Gail Kiyomura will host a two-day workshop on Claims Management. [13:28] Our friend Chris Hansen was recently on RIMScast. He will be leading Managing Worker Compensation, Employer's Liability, and Employment Practices in the US on November 7th and 8th. Be sure to register for that course! Information about these sessions and others is on the RIMS Virtual Workshops page. Check it out and register! [13:56] On October 12th, AXA XL returns to present Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals. [14:10] On October 26th, our friends from Zurich return to present a session on PFAS,  Forever Chemicals and PFAS Litigation. Visit RIMS.org/Webinars to learn more about these webinars and to register! Links are in the show notes. Webinar registration is complimentary for RIMS members. [15:11] Bob's November 2nd keynote preview: Imagine that innovation is a lake. It's full of potential. Unless you harness that flow in some way, you can't take advantage of it. Your strategy is a dam. You set it so the flow doesn't wipe out the town below. That's good risk avoidance. [15:57] Maybe your strategy is to use irrigation pipes to make the surrounding land tillable and farmable. That generates revenue. Maybe your strategy is a hydroelectric plant inside the dam and generate electricity to sell. Unless you have a strategy to extract value from your lake of innovation, it only has potential value. [16:46] The theme of the keynote is how to build your dam strategy to extract value from the innovation that you can identify. [17:11] Bob says to attend the keynote and be prepared to participate! It will not be a one-way data dump! You won't be bored! There will be a QIOS session. Bob won't have all the answers, but he'll answer your Questions with Ideas, Opinions, and Suggestions! Let's start the conversation! [18:00] With Bob's keynote and the following sessions by other speakers, the people who show up will be overloaded with value, and knowledge, and be prepared to go back to their organizations and “take over the world.” [18:29] Bob uses lots of images in his keynote, produced by Gen AI and edited in Photoshop and enhanced with Adobe Illustrator. But digital isn't always the answer. Sometimes analog images are the best way. [19:47] October is National Cybersecurity Awareness Month. It's a subject of the Conference and Bob will address it. Listen in the keynote for the top ten innovations Bob thinks will have the biggest impact on Enterprise Risk Management. Two of the ten deal with cybersecurity. [20:12] Bob shares a point. If you sign up for ChatGPT and you want to have access to the latest LLM, it's a subscription of $20.00 a month. If you subscribe to FraudGPT, a chatbot that helps you hack into things and be fraudulent, you pay a subscription of $200 a month. Don't tell Bob that crime doesn't pay! [21:04] Bob's parting words: “If you see me in the hall, grab me, tell me what you want to talk about. If you disagree with me, please speak up, let's have the conversation. And I've already changed my airfare to stay a little longer 'cause I just saw a new session popped up that I want to go to! So this will be the event of the season! Let's do it!” [21:26] Special thanks again to Bob Roitblat, our RIMS ERM Conference 2023 keynote speaker for joining us. Register today at RIMS.org/ERM2023. You get to hear Bob first thing in the morning on November 2nd and you'll have the chance to connect with him after the keynote, possibly in some other sessions. Links are in the show notes. [21:49] Go to the App Store on your phone and download the RIMS App. This is a special members-only benefit. Everybody loves the RIMS app! [22:08] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. RIMScast has a global audience of risk professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate! Contact pd@rims.org for more information. [22:50] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App Store. [23:13] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [23:29] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com and in print, and check out the blog at RiskManagementMonitor.com. Justin Smulison is Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [23:49] Justin thanks you for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: RIMS ERM Conference 2023 | Nov 2–3 in Denver, CO! Enter 2023RIMSCAST at checkout for 10% off registration! NEW FOR MEMBERS! RIMS Mobile App RIMS Legislative Summit — Oct 25–26, Washington, D.C. RIMS Western Regional — Oct 4–6, Vail Colorado RIMS-Certified Risk Management Professional (RIMS-CRMP) Dan Kugler Risk Manager on Campus Grant RIMScast to receive the 2023 Excellence in MarCom Award from the New York Society of Association Executives (NYSAE)! “NYSAE Webinar: Podcasting — A Revenue Stream for Your Association” Spencer Educational Foundation — Hire A Risk Intern 2024 | Deadline Oct. 15, 2023 Spencer-RIMS Risk Management Challenge 2024 — Be a Case Study or Join Judging Panel! RIMS Webinars: Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals | Sponsored by AXA XL | Oct. 12, 2023 PFAS Forever Chemicals — Regulations, Litigation, New Technologies | Sponsored by Zurich | Oct. 26, 2023 RIMS.org/Webinars Upcoming Virtual Workshops: Claims Management | Oct 10–11 Managing Worker Compensation, Employer's Liability and Employment Practices in the US | Nov 7 See the full calendar of RIMS Virtual WorkshopsAll RIMS-CRMP Prep Workshops Related RIMScast Episodes: The Future of AI and Work with Sinead Bovell Live from the RIMS ERM Conference 2022 Risk and Leadership with Lt. Gen. (ret) Roméo Dallaire Genuine Generative AI Talk with Tom Wilde of Indico Data ERM in Banking & Finance with Eleni Willis Security Risks and Implementing ERM with Kelly Johnstone Emerging Risks and Board Reporting with Suzanne Christensen ERM at the Veterans Benefits Administration Sponsored RIMScast Episodes: “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response (New!) “Cyberrisk Outlook 2023” | Sponsored by Alliant (New!) “Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market” | Sponsored by TÜV SÜD “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on Apple Podcasts. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest, Bob Roitblat Roitblat.com   Tweetables (Edited For Social Media Use): Imagine that innovation is a lake. It's full of potential. But unless you harness that water flow in some way, you're not going to be able to take advantage of it. So you're going to come up with a dam. Your strategy is a dam. — Bob Roitblat   The theme of the keynote is how to build your “dam strategy” to extract value from the innovation that you can identify. — Bob Roitblat   We're going to do a QIOS. … I don't have all the answers, but please, ask your Questions and I will share some ideas, give you my Opinions, and make some Suggestions! Let's start the conversation! — Bob Roitblat   If you subscribe to FraudGPT, a chatbot that helps you hack into things and be fraudulent, that subscription costs you $200 a month. So please don't tell me that crime doesn't pay! — Bob Roitblat

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. International Podcast Day™, September 30th, is an international celebration of the power of podcasts. Help spread the word by sharing #InternationalPodcastDay. Let's keep the celebration going. Justin interviews two repeat guests, Jay Gates and Elisa Stampf, who both host popular podcasts, and gets them to share their podcasting secrets with you. Listen for insight into the intersection of risk management and podcast production.   Key Takeaways: [:01] About RIMScast. [:36] About today's episode for International Podcast Day, September 30th. [:58] All about exciting, upcoming RIMS events! The RIMS Western Regional Conference will be held October 4th–6th in Vail, Colorado. Visit RIMSWesternRegional.com for more information and to register. [1:15] Head to the RIMS.org/Advocacy page to find information about The RIMS Legislative Summit, which is returning to Washington, D.C. on October 25th and 26th. [1:29] We are very excited about the RIMS ERM Conference 2023, November 2nd and 3rd in Denver, Colorado! The theme is Elevate and Evolve. The ERM Conference 2023 will have some great changes; book your travel plans now! Visit the registration link in this episode's notes. Enter 2023RIMSCAST at checkout to receive 10% off registration. [2:01] September 30th is International Podcast™ Day. Justin loves producing RIMScast and being in touch with you every week to provide insight from leading minds in risk, insurance, and business! Today, Justin interviews a couple of podcasters in the risk and insurance space about what it takes to launch a podcast and keep it going. [2:40] Justin introduces Jay Gates of Know the Risk. Jay was a guest on RIMScast on June 8, 2020, speaking on advocacy. Justin met Jay at RISKWORLD 2023 and he was just as much fun in person as he was virtually! Jay hosts Know The Risk and is a claims advocate with Arthur J. Gallagher. [3:31] Jay Gates, welcome back to RIMScast for International Podcast Day! [4:17] Jay Gates started at Sedgwick and spent 12 years in the TPA business doing everything from claims management to assistant ops manager for national large retail accounts. Next, Jay went to RMH and became Director of Risk Management, managing 175 Applebee's in 15 states. [4:44] After Applebee's, Jay went to Gallagher in national risk control. Now he is Managing Director of the Restaurant Practice Group. Jay has been with Gallagher for four years. [5:46] Jay started the Know the Risk podcast when podcasts were starting to be big. He thought it would be fun and people told him he had a voice for radio. It was one of the first podcasts to talk about risk management in restaurants. At first, he recorded now and then. Now that he has a following, he records regularly. [7:07] You need consistency to keep your followers. [7:32] Know the Risk is a side project for Jay. He doesn't make money from it. He promotes Gallagher in it. He keeps it relevant. He hasn't had any pushback for it. Jay says it is beneficial to Gallagher and to the risk industry, as well as to himself. [8:21] People know Jay from his podcast, his traveling with Gallagher, and LinkedIn. He has a lot of connections and the podcast is just part of it. Podcasting is a nerdy industry and Jay tells people he's an insurance nerd. People ask when the next episode will drop. One recent episode had over 2,000 downloads. [10:28] Jay has a server that holds the shows, a GoDaddy website, editing software on his laptop, a couple of microphones, and the right equipment to record a decent-quality show. He does it all himself. He can record anywhere. He edits out background noise, coughing, miscues, and “ums,” and then publishes it. [11:39] Justin and Jay discuss setting the gain correctly and other audio topics. Make sure that every way you can be muted is turned off before you start recording. Is there a mute button on your headset you don't know about? [13:03] Jay's last words of advice: “Keep it short. People tell me, when they listen, it's on the treadmill, at the airport, or when they need a break. Keep it to 15 or 20 minutes, or 30 if it's really good content. Consistency is key. I get better feedback from my listeners if I drop a show on some kind of schedule.” The podcast is at www.knowtherisk.biz. [14:26] RIMS plug time! Sponsor an episode of RIMScast! Contact us at pd@rims.org. Justin is pleased, humbled, and excited to announce that RIMS and RIMScast have won the 2023 Excellence in MarCom Award on October 24, 2023, from the New York Society of Association Executives (NYSAE)! [15:20] On Friday, November 10th, from 10 to 11, NYSAE is presenting a virtual webinar called ”Podcasting — A Revenue Stream for Your Association.” Justin is honored to be one of the panelists. A link is in this episode's notes. [15:37] Optimizing Risk Management with Artificial Intelligence will be led on September 28th by Pat Saporito. Chris Hansen will be leading Managing Worker Compensation, Employer's Liability, and Employment Practices in the US on November 7th and 8th. Be sure to register for that course! [16:22] Information about these sessions and others is on the RIMS Virtual Workshops page. Check it out and register! [16:31] The next virtual RIMS CRMP workshop will be on September 26th and 27th and it will be led by Joseph Milan. Visit RIMS.org/Certification for these and future workshops. A link is also in this episode's show notes, as is a link to the full Virtual Workshop calendar. [16:55] On September 26th, Gallagher returns to present A Road Less Challenged? An Outlook on the Management Liability Market at 10:30 a.m. Eastern Time. On October 12th, AXA XL returns to present Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals. [17:21] On October 26th, our friends from Zurich return to present a session on PFAS,  Forever Chemicals and PFAS Litigation. Visit RIMS.org/Webinars to learn more about these webinars and to register! Links are in the show notes. Webinar registration is complimentary for RIMS members. [17:45] Elisa Stampf is the Cofounder and CEO of Insure Equality, a nonprofit based in Chicago that seeks to create and enforce accountability in the insurance profession and industry in the pursuit of diversity and equality. You may remember Elisa from two episodes ago, when we talked about International Equal Pay Day. [18:07] Justin introduces Elisa Stampf. Elisa hosts Insure Equality's video podcast series, Come As You Are. We are going to talk about what inspired the show and how vital it is, especially since her organization is still new and growing. [18:23] Elisa Stampf, welcome back to RIMScast for International Podcast Day!  [18:37] Justin and Elisa had had big events the previous week; Justin at the RIMS Canada Conference in Ottawa and Elisa at the first Insure Equality Summit in Chicago. Elisa says the Summit was incredible. They had people from over half the states, 35 speakers, dancing, and the most diverse group of insurance professionals. [19:18] Elisa reports the Insure Equality Summit was the most warm and lovely space to celebrate, be together, and learn. Elisa explained how dancing to Rihanna's “Work” occurred to lighten the mood of some heavy topics. [21:25] Elisa was in the risk and insurance for over 10 years. She started in banking after graduating from college, but did underwriting for over six years, marketing for over three years, and was on the agency side for a couple of years. As a licensed agent, Elisa has six designations, including CPCU. Now she is making insurance a better place. [22:07] The video podcast, Come As You Are, did not begin immediately when Elisa launched Insure Equality. As the organization progressed, Elisa noticed that people outside of insurance were invested in Insure Equality. One of the top questions Elisa gets is “Can you tell us about insurance and insurance professionals?” [23:00] The podcast, Come As You Are. became an avenue to give voice to the many insurance professionals in the Insure Equality network and the people outside of the network who were tangentially connected to it, actively working to make change within it. Elisa and Insure Equality realized that other people should hear these conversations. [23:23] One conversation was with a meditation specialist. Elisa's sister was in an episode to talk about grief. There are conversations that we're not used to having. These conversations helped to build the speaker list for the summit. [23:59] The next podcast series will be launched in October. It will start with everyone giving an insurance story. Elisa's first guest in the second series was in the diet industry. Her insurance story was unexpected. Elisa invites you to listen to it. As insurance professionals, we are highly curious and always want to know. Elisa will focus on story. [24:56] Elisa has been a marketing rep. That helped her launch the podcast. She has no stage fright; she's holding the mic, and it's just two people having a conversation. It's just about talking to some awesome people. As Elise looks back at life, she sees all the little things that contributed to who she is today. She's always been a fan of podcasts. [27:30] Justin recalls his past work as a writer and stand-up comic in Manhattan. Getting a laugh onstage is the biggest thing ever, and doing RIMScast interviews is the closest thing to that feeling at the same weekly frequency. Elisa talks about getting the guest's undivided attention, which has intention behind it. It's a different way to interact. [29:30] Justin asserts that any company or organization today needs sound or video on their website. A podcast is a necessity. Elisa notes that is especially so since the pandemic hit. Communication is virtual and by social media. E.g., Reels and TikTok. People want to see and hear you in a different way. [30:08] People tell Elisa across the country, “I found you from a podcast.” People listen when they're walking to school, work, or driving to their next appointment. Those little bits of humanity and connection are how we make change in the world. Podcasts are the perfect way for people to attach to your organization. [31:52] Find Come As You Are at InsureEquality.org and on YouTube at InsureEquality. [32:03] Elisa Stampf will be at RISKWORLD 2024 in San Diego. The topic she will share will be Stakeholders. Maybe she will dance the Charleston. Justin will dance the Charleston and follow up with his Regis Philbin impression. [32:44] Special thanks again to Jay Gates of Know the Risk and Elisa Stampf of Insure Equality for joining us on RIMScast. Links to their podcasts are in this episode's show notes. When you see them at RISKWORLD 2024 in San Diego, tell them that you heard them on RIMScast! Happy International Podcast Day, everybody! [33:00] Go to the App Store on your phone and download the RIMS App. This is a special members-only benefit. Everybody loves the RIMS app! [33:20] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. RIMScast has a global audience of risk professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate! Contact pd@rims.org for more information. [34:02] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App Store. [34:26] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [34:42] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com and in print, and check out the blog at RiskManagementMonitor.com. Justin Smulison is Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [35:03] Justin thanks you for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: NEW FOR MEMBERS! RIMS Mobile App RIMS Legislative Summit — Oct 25 & 26, Washington, D.C. RIMS ERM Conference 2023 | Nov 2–3 in Denver, CO! Enter 2023RIMSCAST at checkout for 10% off registration! RIMS Western Regional — Oct 4–6, Vail Colorado RIMS-Certified Risk Management Professional (RIMS-CRMP) Dan Kugler Risk Manager on Campus Grant RIMScast to receive the 2023 Excellence in MarCom Award from the New York Society of Association Executives (NYSAE)! “NYSAE Webinar: Podcasting — A Revenue Stream for Your Association” RIMS Webinars: A Road Less Challenged? An Outlook on the Management Liability Market | Sponsored by Gallagher | Sept. 26, 2023 Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals | Sponsored by AXA XL | Oct. 12, 2023 PFAS Forever Chemicals — Regulations, Litigation, New Technologies | Sponsored by Zurich | Oct. 26, 2023 RIMS.org/Webinars Upcoming Virtual Workshops: Optimizing Risk Management with AI | Sept. 28 Claims Management | Oct 10–11 Managing Worker Compensation, Employer's Liability and Employment Practices in the US | Nov 7 See the full calendar of RIMS Virtual WorkshopsAll RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Equality and the Risk Profession with Elisa Stampf” “RIMS Advocacy with Jay Gates” (2020) “Including Disability In DEI Efforts with Alycia Anderson” “Mental Health Awareness Month 2023” “Risk and Leadership with Lt. Gen. (ret) Roméo Dallaire” “RIMS Public Policy and Advocacy 2023” Sponsored RIMScast Episodes: “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response (New!) “Cyberrisk Outlook 2023” | Sponsored by Alliant (New!) “Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market” | Sponsored by TÜV SÜD “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on Apple Podcasts. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council   About our guest, Elisa Stampf CEO of Insure Equality and host of Come As You Are InsureEquality.orgYouTube InsureEquality   About our guest, Jay Gates On LinkedIn: Jay Gates, CPCU KnowTheRisk.biz Arthur J. Gallagher   Tweetables (Edited For Social Media Use): Know the Risk was one of the first podcasts to talk about risk management in restaurants. At first, I recorded here and there. Now I have a following, so I record regularly and keep dropping good-quality content. — Jay Gates   Keep it short. People tell me, when they listen, it's on the treadmill, at the airport, or when they take a break. Keep it to 15 or 20 minutes, or 30 if it's really good content. Consistency is key. Drop a show on some kind of schedule. — Jay Gates   The podcast, Come As You Are. became an avenue to give voice to the many insurance professionals in the Insure Equality network and the people outside of the network who were tangentially connected to it. — Elisa Stampf   Those little bits of humanity and connection are how we make change in the world. Podcasts are the perfect way for people to attach to your organization. — Elisa Stampf

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. General Dallaire is an outspoken advocate for human rights, bringing attention to situations too often ignored, whether the atrocities of genocide, the struggle of veterans with mental health injuries, or the recruitment and use of child soldiers. He addresses geo-political issues, global and international affairs, leadership skills, and conflict resolution. Listen for insight into discerning deception, using the media for good, and learning to observe and assess the behavior of your competition.   Key Takeaways: [:01] About RIMScast. [:39] About today's episode, where we will talk about risk and leadership with our special guest Lt. Gen. (ret) Roméo Dallaire. [1:01] All about exciting, upcoming RIMS events! The RIMS Western Regional Conference will be held October 4th–6th in Vail, Colorado. Visit RIMSWesternRegional.com for more information and to register. [1:17] Head to the RIMS.org/Advocacy page to find information about The RIMS Legislative Summit, which is returning to Washington, D.C. on October 25th and 26th. [1:32] We are very excited about the RIMS ERM Conference 2023, which will be held November 2nd and 3rd in Denver, Colorado! The theme is Elevate and Evolve. The Conference will be different than years past with some great changes; book your travel plans now! Visit the Events page of RIMS.org or the links in this episode's notes. [1:59] Throughout Lt.-Gen. Roméo Dallaire's distinguished military career, he served in staff, training, and command positions throughout North America. Europe, and Africa, rising in rank from Army cadet in 1960 to  Lt.-Gen. In 1998. [2:18] Most notably, Gen. Dallaire was appointed the Force Commander of the U.N.'s Assistance Mission for Rwanda prior to and during the 1994 genocide. [2:28] His defiant dedication to humanity during that mission has been well-documented in films and books, including his own award-winning account Shake Hands with the Devil: The Failure of Humanity in Rwanda. [2:39] Gen. Dallaire is one of Canada's national treasures and we were so honored that he keynoted Day 2 of the RIMS Canada Conference 2023 in Ottawa. Justin was captivated by his presentation and had a chance to catch up with him right after, to ask him for some follow-ups. [2:55] Lt.-Gen. Roméo Dallaire, welcome to RIMScast! [3:07] Lt.-Gen. Roméo Dallaire just presented one of the most memorable keynotes ever at the RIMS Canada Conference 2023. Justin thanks him for being on RIMScast and has some follow-up questions for Gen. Dallaire. [3:25] Lt.-Gen. Dallaire used the media as a weapon for good. His advice is first, not to consider the media as an enemy. They are seeking information to advance the knowledge of the population. Gen. Dallaire gave the media access to everything except some classified material that would put people's lives at risk. [4:28] The instrument of media can get your message out. You can influence public opinion through the media. Without public opinion, you can find yourself isolated and you don't get much feedback. [5:15] Lt.-Gen. Dallaire used his eyes and body language to get his message across. His eyes showed his conviction. The eyes show whether you are sincere. He talked to the media and passed information to them as a human being. The words would flow. Sometimes he was vulgar and combative but he always informed. He used no script. [6:29] RIMS plug time! Sponsor an episode of RIMScast! Contact us at pd@rims.org. For upcoming virtual workshops visit RIMS.org/virtualworkshops for the calendar. Managing Data for ERM is a three-module course that begins September 21st. [7:17] Optimizing Risk Management with Artificial Intelligence will be led on September 28th by Pat Saporito. Recent RIMScast guest Chris Hansen will be leading Managing Worker Compensation, Employer's Liability, and Employment Practices in the US on November 7th and 8th. Be sure to register for that course! [7:50] Information about these sessions and others is on the RIMS Virtual Workshops page. Check it out and register! [8:03] The next virtual RIMS CRMP workshop will be on September 26th and 27th and it will be led by Joseph Milan. Visit RIMS.org/Certification for these and future workshops. A link is also in this episode's show notes, as is a link to the full Virtual Workshop calendar. [8:23] On September 26th, Gallagher returns to present A Road Less Challenged? An Outlook on the Management Liability Market at 10:30 a.m. Eastern Time. On October 12th, AXA XL returns to present Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals. [8:49] Visit RIMS.org/Webinars to learn more about these webinars and to register! Links are in the show notes. Webinar registration is complimentary for RIMS members. [9:14] One of the bullets in Lt.-Gen. Dallaire's presentation was on deception. The essence of discerning deception is understanding the enemy or the other players. Understanding the philosophy of the leadership of the other players means knowing what values they have and what references they use in decision-making. [10:07] How do the other players see their clients or treat their people? When you have that type of insight, then you can discern when there's a change happening. A deception plan puts a smokescreen up to hide the other plan they have going. The smokescreen can only last as long and be effective as you've convinced other people it's the truth. [10:42] If you keep your eye on them, and have enough information on how they think and act, you can discern whether or not there is something in the midst. That is a quality senior management needs to spend time enough to develop. Get good intelligence on your competitors. Get to the gut of their organizations. [12:01] That is dependent on your ability to assess your capacity to achieve your mission. You've got to keep your focus on your aim. Based on what's coming at you, you must adapt within the parameters of the aim you are trying to achieve. [13:07] Lt.-Gen. Dallaire's last thoughts: The parameter that should be guiding us all is that we are in a period of enormous, revolutionary flux. It's a unique time in humanity. We can talk to the whole of humanity. We can assess the whole of the planet. Try to master the scale of what we're able to do to move the future. [13:44] We don't wait for something to happen; what we should do is shape the future, and prevent things from happening as a result. [14:02] Justin thanks Lt.-Gen, Dallaire for being his guest on RIMScast. [14:11] Special thanks again to Lt. Gen. Roméo Dallaire for joining us on RIMScast. It was a thrill to meet and speak with him. You can find coverage of the RIMS Canada Conference 2023 at RiskManagementMonitor.com. Links are in the episode's show notes. [14:27] Go to the App Store on your phone and download the RIMS App. This is a special members-only benefit. Everybody loves the RIMS app! [14:48] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. RIMScast has a global audience of risk professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate! Contact pd@rims.org for more information. [15:30] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App Store. [15:54] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [16:10] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com and in print, and check out the blog at RiskManagementMonitor.com. Justin Smulison is Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [32:32] Justin thanks you for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: NEW FOR MEMBERS! RIMS Mobile App RIMS Legislative Summit — Oct 25 & 26, Washington, D.C. RIMS Advocacy RIMS ERM Conference 2023 | Nov 2–3 in Denver, CO! RIMS Western Regional — Oct 4–6, Vail Colorado RIMS-Certified Risk Management Professional (RIMS-CRMP) Dan Kugler Risk Manager on Campus Grant RIMS Webinars: A Road Less Challenged? An Outlook on the Management Liability Market | Sponsored by Gallagher | Sept. 26, 2023 Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals | Sponsored by AXA XL | Oct. 12, 2023 RIMS.org/Webinars Upcoming Virtual Workshops: Optimizing Risk Management with AI | Sept. 28 Managing Worker Compensation, Employer's Liability and Employment Practices in the US | Nov 7 See the full calendar of RIMS Virtual WorkshopsAll RIMS-CRMP Prep Workshops Upcoming Virtual Workshops: Optimizing Risk Management with AI | Sept. 28 Managing Worker Compensation, Employer's Liability and Employment Practices in the US | Nov 7 See the full calendar of RIMS Virtual WorkshopsAll RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Mental Health Awareness Month 2023” “The Future of AI and Work with Sinead Bovell” (RIMS Canada 2023 Keynote) “Crisis-Ready with RIMS Canada 2023 Closing Keynote Melissa Agnes” Sponsored RIMScast Episodes: “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response (New!) “Cyberrisk Outlook 2023” | Sponsored by Alliant (New!) “Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market” | Sponsored by TÜV SÜD “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on Apple Podcasts. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest, Lieutenant-General (ret) Roméo A. Dallaire The Honorable Roméo A. Dallaire, O.C., C.M.M., G.O.Q., M.S.C., C.D., L.O.M. (U.S.), B.ésS., LL.D. (Hon.), D.Sc.Mil (Hon.), D.U.   Roméo Dallaire is the founder of the Dallaire Institute for Children, Peace, and Security, a global partnership with the mission to end and prevent the recruitment and use of children in violence. A celebrated advocate for human rights, especially in regard to child soldiers, veterans, and the prevention of mass atrocities, General Dallaire is also a respected government and UN advisor and former Canadian Senator.   Throughout his distinguished military career, General Dallaire served in staff, training, and command positions throughout North America, Europe, and Africa, rising in rank from Army Cadet in 1960 to Lieutenant-General in 1998.   Most notably, General Dallaire was appointed Force Commander of the United Nations Assistance Mission for Rwanda prior to and during the 1994 genocide.  General Dallaire provided the United Nations with information about the planned massacre, which ultimately took more than 800,000 lives in less than 100 days; yet, permission to intervene was denied and the UN withdrew its peacekeeping forces.  General Dallaire, along with a small contingent of Ghanaian and Tunisian soldiers and military observers, disobeyed the command to withdraw and remained in Rwanda to fulfill their ethical obligation to protect those who sought refuge with the UN forces.   His courage and leadership during this mission earned him the Meritorious Service Cross, the United States Legion of Merit, the Aegis Award on Genocide Prevention, and the affection and admiration of people around the globe.  His defiant dedication to humanity during that mission has been well-documented in films and books, including his own award-winning account: Shake Hands with the Devil: the Failure of Humanity in Rwanda.   General Dallaire's 1997 revelation that he suffered from Post-Traumatic Stress Disorder as a direct result of his mission in Rwanda paved the way for destigmatizing responders. Though it led to his being medically released from the Canadian Army in 2000, he has devoted decades of passionate leadership and advocacy to the issue on behalf of other veterans struggling with PTSD, including the publication of his bestselling memoir: Waiting for First Light: My Ongoing Battle with PTSD.   However, with his acclaimed book, They Fight Like Soldiers, They Die Like Children: The Global Quest to Eradicate the Use of Child Soldiers, General Dallaire proclaimed that the rest of his life will be devoted to the eradication of the use of children in war, and through the Roméo Dallaire Child Soldiers Initiative he continually seeks innovative ways to help end the use of child soldiers. ​ Whether as a military commander, humanitarian, senator, or author, Roméo Dallaire has penetrated our national consciousness, often in supremely uncomfortable ways. Setting aside his natural reserve, he has felt compelled to bring national and international attention to situations too often ignored, whether the atrocities of the Rwandan genocide, the struggle that he and many other military veterans face with post-traumatic stress disorder, or the recruitment and use of child soldiers.   Tweetables (For Social Media Use):   “The essence of trying to discern deception is understanding … the enemy. So, you're understanding the competition, but understanding the philosophy of the leadership of the institution that's out there; … What values do they have?” — Lt.-Gen. Roméo Dallaire   “If you keep your eyeball on them and you have enough of the information on how they think and act, … you will be able to discern whether or not there is something in the midst.'” — Lt.-Gen. Roméo Dallaire   “You don't sit there, waiting for something to happen; what you do is you shape the future, you prevent things from happening, and in fact, you anticipate what that can be, as a result.” — Lt.-Gen. Roméo Dallaire  

The climate has been on our minds since the record-breaking summer heat we had across the world. In this podcast we turn to matters closer to home. In this episode Matthew speaks to Richard Garry, CCO at Gamma Location Intelligence, which provides software and data services to help insurers understand location risk and climate. Tune in to find out more about how Gamma is helping insurers adapt to the changing weather in the United Kingdom and Ireland, as well listening in to InsTech's first live demonstration on the podcast of Gamma's Go Green platform, done in collaboration with AXA XL. Talking points include: Why flooding follows wildfire The importance of customising and responding to client needs Go Green platform - how homeowners can mitigate risks associated with climate change MGAs and ecosystems - Gamma and collaboration We'd love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how data for location analysis is collected Describe some of the ways climate change is altering risk  Identify the key methods data providers help insurers with property and location intelligence If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have `earned, visit the Episode 264 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Can you envision everyone receiving equal pay for work of equal value, regardless of gender? Or having full and productive employment and decent work for all women and men, including young people and persons with disabilities, all being paid equally for work of equal value? That vision is the objective of International Equal Pay Day, celebrated annually on September 18. Elisa Stampf, the Co-Founder and CEO of Insure Equality, is here today to discuss employment equity in the insurance profession. Insure Equality is a non-profit that seeks to create and enforce accountability in the insurance profession and industry in the pursuit of diversity and equality. Listen for insight into the LBGQT+ stakeholders of the insurance profession.   Key Takeaways: [:01] About RIMScast. [:36] About today's episode, where we will talk about equality in the risk and insurance professions with Elisa Stampf of Insure Equality. [:58] All about exciting, upcoming RIMS events! On September 14th, the Spencer Educational Foundation returns to New York City for its Annual Funding Their Future Gala. The event will be held at the Cipriani on 42nd Street. A link is on this episode's notes. You can also visit SpencerEd.org. [1:19] The RIMS Western Regional Conference will be held October 4th–6th in Vail, Colorado. Visit RIMSWesternRegional.com for more information and to register. [1:31] Head to the RIMS.org/Advocacy page to find information about The RIMS Legislative Summit, which is returning to Washington, D.C. on October 25th and 26th. [1:45] We are very excited about the RIMS ERM Conference 2023, which will be held November 2nd and 3rd in Denver, Colorado! The theme is Elevate and Evolve. The Conference will be different than years past with some great changes; book your travel plans now! Visit the Events page of RIMS.org or the links in this episode's notes. [2:13] International Equal Pay Day is recognized worldwide on September 18. That is the ideal topic to kick off my discussion with Elisa Stampf, the CEO of Insure Equality. Insure Equality is a non-profit that seeks to create and enforce accountability in the insurance profession and industry in the pursuit of diversity and equality. [2:34] Elisa is based in Chicago. She has an insurance background. She is going to provide perspective on LGBTQ+ rights in the risk and insurance professions and discuss how Insure Equality's philosophies can improve conditions and inspire change. [2:58] Elisa Stampf, welcome to RIMScast! [3:28] Elisa fell into insurance without an insurance degree. In early 2012, she started as an underwriter and worked her way to the home office. She worked in workers' compensation and then marketing. In 2020, she shifted to the agency side. Within four months, she was being forced out. [3:59] Elisa wanted to make being in insurance a welcoming conversation and make sure everybody's voice is brought to the table and included. [4:23] In 2021, Elisa spent weeks calling every insurance professional she knew, surveying them. Two things came to the top. Everyone had a story but thought they were alone and they were too afraid to say anything. She asked them to send her someone who cares about this and wants to do something. [5:31] In six months, Elisa found a team of five and a board of twelve and they launched Insure Equality. The inaugural Insure Equality Summit 2023, “A Shift in Perspective,” will take place in Chicago on September 15th. Elisa says it has been a joy, an honor, and a privilege to put together an incredible network of speakers and coaches. [6:08] The summit features speakers from over 25 states with 17 coaches dedicating their time to help folks navigate their careers. It will be at the Morgan Arts Complex on September 15th. An art gallery is the place to talk about perspective and leave your typical mindset! It will be an incredible day with love, connection, and change. [7:04] Elisa describes culture as a collective habit that we reinforce daily. It's how you show up to work. It's who steps up in the meeting, it's who you can count on to “do the thing at the time.” [8:01] Elisa describes her experience of culture at her first job in 2008 at a bank. She believed it was dictated from the top. Now she knows each person's actions influence the culture of their workplace. It was one of the coolest moments she has experienced to realize that she has an impact. That's power in the hands of each of us. [9:23] ]International Equal Pay Day is celebrated annually on September 18th. Elisa tells how employers can ensure they're working toward equal pay in their organizations. This is a worldwide issue. It aligns along degrees of marginalization by gender, race, or other issue. You can start with a spreadsheet. [10:28] Line everyone up by demographics and experience. People who spend a long time at one organization often fall behind people who move around. These conversations are about inclusion and good business sense. The insurance industry is not just struggling to recruit but also struggling to retain. [11:01] Have these conversations proactively, not reactively. Start to reengage your employee population. Make sure the work and pay are equitable for everybody. [11:27] There are four primary ways employees can contribute to change. They can show up as pacesetters, out in front, or catalysts, who start the change. They can make connections and be conduits for change or be innovators, putting in time, effort, dedication, and work, consistently raising the issue. Do what makes sense for you. [13:20] RIMS plug time! Sponsor an episode of RIMScast! Contact us at pd@rims.org. For upcoming virtual workshops visit RIMS.org/virtualworkshops for the calendar. Managing Data for ERM is a three-module course that begins September 21st. [14:03] Optimizing Risk Management with Artificial Intelligence will be led on September 28th by Pat Saporito. Recent RIMScast guest Chris Hansen will be leading Managing Worker Compensation, Employer's Liability, and Employment Practices in the US on November 7th and 8th. Be sure to register for that course! [14:36] Information about these sessions and others is on the RIMS Virtual Workshops page. Check it out and register! [14:45] The next virtual CRMP workshop will be September 26th and 27th and it will be led by Joseph Milan. Visit RIMS.org/Certification for these and future workshops. A link is also in this episode's show notes, as is a link to the full Virtual Workshop calendar. [15:14] On September 12th, our friends at TÜV SÜD GRC are back with Seeing the Unseen: nVent's Proactive Approach to Fire Risk Detection With Infrared Imaging. On September 18th at 7:00 a.m. Eastern, we've got The Digital Personal Data Protection Act 2023, a Fireside Chat, presented by Prudent Insurance Brokers and RIMS. [15:38] On September 26th, Gallagher returns to present A Road Less Challenged? An Outlook on the Management Liability Market at 10:30 a.m. Eastern Time. On October 12th, AXA XL returns to present Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals. [15:59] Visit RIMS.org/Webinars to learn more about these webinars and to register! Links are on the show notes. Webinar registration is complimentary for RIMS members. [16:19] Elisa discusses “Rainbow Washing” and ways companies can show up for the LGBQT+ community. If you change your logo to rainbow colors, use the extra sales income you receive from that change to support the LGBQT+ community. Fund your ERGs. Give to local organizations funding queer youth and mental health services. [18:16] We don't need to take our activism to a 10. There are little ways to show up every day. Think about what you're doing before you do it. The best way to have the conversation about Rainbow Washing is to invite the community into the conversation. The people Elisa has spoken to about it just want transparency or a conversation. [18:53] It serves the insurance industry to understand their community and their stakeholders. The way to bring them into the conversation is by engaging with them. Attend any Chamber meetings that focus on the areas important to the community. It will bring you into the conversation in a meaningful way. [20:29] Elisa repeats that you don't have to go to a 10. It's about thinking about what you're doing and opening your ears and your minds to a perspective that is outside of yours. [20:45] Justin notes that producing an episode like this and participating in the RIMS DE&I Council events helps to open minds to a new perspective. It's about shifting culture so equity and inclusion become a regular part of the everyday conversation. [23:24] What fuels the work Elisa does every day are the comments and private messages she gets from people who tell her they thought they were the only people who felt this way, who thank her for being there. The presence of the conversation is a part of the change. [23:59] Elisa was in the DE&I lounge at RISKWORLD 2023 and will return for RISKWORLD 2024 in San Diego, May 2024. The conversation will be for stakeholders and will speak of certification. [24:22] In 2024, Insure Equality is launching its certification program, a cohort-based training you can do either with your team or a group of individual leaders, to help you understand who you are, how you work with others and your intention, and how to have that stakeholder conversation within yourself. It's a business class with a DE&I lens. [25:34] Elisa's focus at 2024 RIMS will be on how to have that stakeholder conversation, how to recognize that within your world, and make that manifest for you in your culture. It's also going to be part of the larger conversation for Insure Equality. [25:48] Justin thanks Elisa Stampf, CEO of Insure Equality, for joining us here on RIMScast. Justin looks forward to seeing her again for International Podcast Day.  [26:06] The Insure Equality Summit 2023 will be on September 15th in Chicago. A link is in this episode's show notes. We'll be back with Elisa in two weeks! [26:19] Special thanks again to Elisa Stampf. The link to Insure Equality is in this episode's notes. Be sure to look for Elisa at RISKWORLD 2024 in San Diego! Check back with us in a couple of weeks; Elisa will make another appearance on RIMScast! [26:37] Go to the App Store on your phone and download the RIMS App. This is a special members-only benefit. Everybody loves the RIMS app! [26:56] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. RIMScast has a global audience of risk professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate! Contact pd@rims.org for more information. [27:39] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App Store. [28:04] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [28:19] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com and in print, and check out the blog at RiskManagementMonitor.com. Justin Smulison is Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [28:41] Justin thanks you for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: NEW FOR MEMBERS! RIMS Mobile App RIMS Legislative Summit — Oct 25 & 26, Washington, D.C. RIMS Advocacy RIMS ERM Conference 2023 | Nov 2–3 in Denver, CO! Spencer Educational Foundation — Funding Their Future Gala — Sept. 14, 2023 RIMS Western Regional — Oct 4–6, Vail Colorado RIMS-Certified Risk Management Professional (RIMS-CRMP) Dan Kugler Risk Manager on Campus Grant RIMS Webinars: The Digital Personal Data Protection Act 2023, a Fireside Chat, | presented by Prudent Insurance Brokers and RIMS. | Sept. 18, 2023 A Road Less Challenged? An Outlook on the Management Liability Market | Sponsored by Gallagher | Sept. 26, 2023 Stand Tall: How to Boost your Cyber Posture Against Creative Cyber Criminals | Sponsored by AXA XL | Oct. 12, 2023 RIMS.org/Webinars See the full calendar of RIMS Virtual Workshops Upcoming Virtual Workshops: Optimizing Risk Management with AI | Sept. 28 Managing Worker Compensation, Employer's Liability and Employment Practices in the US | Nov 7 See the full calendar of RIMS Virtual WorkshopsAll RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Including Disability In DEI Efforts with Alycia Anderson” “Mental Health Awareness Month 2023” “Pride Month 2023 with the Rainbow Risk Alliance” “Risk Insight with AAIN Leadership” “Taking the ‘Next Steps' with NAAIA Executive Director and COO Omari Jahi Aarons”“RIMS DE&I in June 2022: Pride, Juneteenth, and National Indigenous History Month” Launching DEI Initiatives with Tara Lessard-Webb (2021) Pride Month: How Risk Pros Can Protect and Uplift LGBTQ+ Employees (2021) Sponsored RIMScast Episodes: “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response (New!) “Cyberrisk Outlook 2023” | Sponsored by Alliant (New!) “Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market” | Sponsored by TÜV SÜD “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on Apple Podcasts. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest, Elisa Stampf CEO of Insure Equality  InsureEquality.org InsureEquality.org/Summit Sept. 15, 2023 in Chicago   Elisa Stampf "fell" into insurance after a quick stint in banking. Spending most of her time on the carrier side with both regional and national carriers, she was an underwriter for commercial lines and a marketing rep for the Chicagoland area. When she had the opportunity to specialize in Work Comp she designed and implemented a countrywide training program (a personal highlight). Throughout her insurance career, she was able to be a sales leader, a trainer, and an advocate for giving campaigns within her companies. She earned six designations and an MBA all while working and has an insatiable appetite to learn and grow. After a brief visit to the agency side, her exit propelled her to co-found a community that pushes everyone forward and welcomes everyone in.   Tweetables (For Social Media Use):   “I just started picking up the phone and calling every insurance professional I knew. I said, ‘OK, what's your story? What have you experienced? What do you like about insurance? What don't you like?' Truly taking a survey on the industry.” — Elisa Stampf   “What fuels the work that we do every day are the comments that we get from people; the private messages that say something to the effect of ‘I thought I was the only person that felt this way. Thank you for being here.'” — Elisa Stampf   “The mere presence, the mere conversation happening, is part of the change.” — Elisa Stampf   “What I think we really need in this moment is to pause, to take a breath, to stop, and to say ‘What do we actually need, going forward?' Because, sometimes the best way to move forward is to take a break and redirect.” — Elisa Stampf      

Steve Bauman, global programs and captives director, Americas, Axa XL, said organizations face risk if their captives are noncompliant. Bauman spoke with AM Best TV at the annual Vermont Captive Insurance Association conference in Burlington.

As our podcast series with global insurer AXA XL continues, we host Rose Hall, senior vice president and head of innovation for the Americas, and Billy Volz, Southwest property underwriting leader and ecosystem ambassador for AXA XL. The intersection of their two roles is at the heart of the conversation as we discuss technological innovation in risk management, the rate of client adoption and how that factors into policy terms and conditions.

Fergus Critchley, head of crisis management North America at Willis Towers Watson, and Morgan Shrubb, head of North America War, Terrorism and Political Violence, Axa XL, said insurers are adding coverage elements.

“We've hired people who have had strong reputations, what I call talent magnets”, says Nikki. “Great people want to work with great people.”Nikki shares her career trajectory – from an internship with a manufacturing company through established brands including GE, The Hartford and Axa XL to Chief Talent Officer – and what she's learned along the way along with the role she's played in building Vantage Risk's headcount from 5 to almost 300 since October 2020. “We've been really thoughtful around what's the right talent that makes sense for what we're trying to do. We've looked for people who really have fire in the belly, in terms of they want to build something, they want to get their hands dirty.” Nikki discusses launching the business in the throes of the pandemic, where the business is today and the vision for the future, as well as managing the people function.With colleagues spread across 32 states and Bermuda, Nikki highlights the importance of building connection and bringing colleagues together, both face-to-face through collaboration spaces and online via ‘all hands' video calls and leadership round tables. “We're starting to put these pockets where people can come together on a regular basis to collaborate, but we've not done any kind of mandate around that. And so there's a benefit to that from a talent strategy perspective.”Nikki discusses the impact of remote-first on talent attraction. “We think about it all the time in terms of, do we have the right balance? We've certainly had folks who've said ‘I'd like an opportunity to be in an office', but I've not had anyone say I'd like to be in an office five days a week. I don't believe we've lost any talent as a result of that.”Advising senior executives coming for interview, Nikki says it's important to know what you need to be successful in a role. “Know what you're good, what support systems you need, where you might need some additional help what's important to you in terms of the culture and the environment that you want to be in.”As one recommendation for hiring exceptional talent, Nikki concludes, “I think everyone is a recruiter. Every leader who's here has to be thinking about not only how are they growing their business, but how they are building their team. We provide a lot of support and assistance in doing that.”Connect with Nikki Gonzalez on LinkedIn or find out more about Vantage Risk CompaniesThe Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO, Insurance Search, the Executive Search Consultancy for growing Insurance and Insurtech businesses around the globe.To discuss identifying & attracting the very best talent to your team or being a podcast guest, reach out to Nick via nick.hoadley@insurance-search.com Copyright Insurance Search 2023 – All Rights Reserved.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Human error, inaction top cyber vulnerabilities – report • Revealed – factors behind underwriting loss for P&C industry • Repairable EV collision claims on the rise – report • Are insurance customers ready for generative AI? • Aon launches climate innovation hub in Singapore • IBC urges Atlantic Canada to prepare for wildfires • Gallagher merges with Aussie insurance group • AXA XL expands cyber capabilities in Europe and Australia These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don't miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

Description: Dr. Simi George is the Chief Data Scientist and Product Officer at NeuralMetrics, which enables actionable and transparent risk-assessment intelligence for P&C carriers, brokers, and agents. She has more than 20 years of experience in data science, descriptive statistics, and analytics, delivering global impact via cutting-edge products and data-driven management. Previously, she headed the Data Science and Applied AI organization at AXA XL. In today's episode of the In The Know podcast, Chris Hampshire and Simi sit down for a conversation about how data science is driving decision-making in the insurance industry today.   Key Takeaways Simi knew by age 10 that she wanted to be a scientist but only entered the insurance industry six years ago. The elements of the insurance industry appeal most to Simi. Simi's message to data scientists who might be considering the insurance industry. Innovations and ideas are driving the industry forward today. A snapshot of data analytics in the current insurance industry. Data analytics needs from various segments within the marketplace. Defining unstructured versus structured data. Simi's predictions for the next stage of data analytics in the insurance industry. The future of the insurance industry is going to include improved interpersonal interactions. Simi's experience as a female leader in the industry. What has surprised Simi in the six years she has been involved in the industry?  Simi's advice to her past self includes earning her CPCU designation.    

On this episode of Digital Marketing Master, Jeffrey Jones, Head of Digital Marketing at AXA XL, shares his insights on the importance of being a well-rounded marketer and the six dimensions crucial to developing oneself in the field. He also discusses the differences between B2B and B2C marketing strategies and the challenges marketers face in demonstrating the value of marketing and gaining trust and alignment across the team.

Bob Peretti, chief distribution officer, Americas, for AXA XL, discusses capacity in the property market, hidden costs reflected in underwriting, and how clients are leaning into risk management.

In episode 324 of The Construction Leadership Podcast, Bradley Hartmann is joined by Gary Kaplan, President of Construction at AXA XL. Gary touches on how he got into the construction insurance industry and how short-term, project-based leadership can help your team perform and grow in the long term. This episode is brought to you by The Simple Sales Pipeline® which will organize and value any construction sales rep's roster of customers and prospects in under 30 minutes.   *** If you enjoyed this podcast, we'd sincerely appreciate it if you left a review on Apple Podcasts. The feedback helps improve the show and helps with our visibility as well. The more people listen to the podcast, the more we can invest into it to make it even better.   Since we're asking for things . . . we'd also love it if you recommended this show to your friends and colleagues. Your network looks to people like you to learn where to invest their time and attention. We'd love the opportunity to add value to more people in our community. For more info: constructionleadershippodcast.com Follow us on Instagram: instagram.com/bradleyhartmannandco/ Subscribe to our YouTube Channel: Bradley Hartmann & Co.

From ransomware to phishing scams, cybersecurity is a global issue.But take a minute to zoom in, and you'll see that the cyber industry in Europe is quite unique.In this episode, Pablo Constenla, Head of Cyber Claims & Products for Europe at Marsh, outlines the latest cyber threats and trends in Europe to hit the continent and shares his thoughts on one of the hottest debates in cyber today: should systemic risk be excluded from cyber insurance policies?During this episode, you'll learn:1. The most common claims insurers are currently handling2. What insurers should be doing to limit the occurrence and impact of cyberattacks3. Pablo's perspective on state-sponsored attacks, war coverage, cyberterrorism and more4. The effects of IT outages and cyberattacks on business supply chains5. The importance of expertise in the cyber insurance industry and how to procure top talent About Pablo:Pablo currently leads cyber claims management and products wording for Marsh Europe. Previously, Pablo worked at carriers (Beazley, AXA XL) and legal private practice in London. In his current role, Pablo gives advice to brokers and clients regarding cyber coverage across all Europe and leads negotiations with carriers. Also, Pablo leads the strategy for cyber claims management as well as managing complex claims. Pablo has developed particular interest in topics such as catastrophic cyber risk and cyber supply chain.__________About Marsh:Marsh is the world's leading professional services firm providing risk, strategy and human capital advice and solutions. Through its market-leading brands, colleagues in more than 130 countries help clients identify, plan for and respond to critical business issues and risks. Its around 45,000 employees worldwide provide industry-focused brokerage, consulting and claim advocacy services on leveraging data, technology, and analytics to reduce their clients' total cost of risk.Website:  https://www.marsh.com/ Industry: Financial Services, Professional Services, Service IndustryCompany size: over 45,000Headquarters: Greater New York Area, East Coast, Northeastern USFounded: 1871__________About the host Anthony:Anthony is passionate about cyber insurance. He is the CEO of Asceris, a company that enables its clients to respond to cyber incidents quickly and effectively. Anthony is originally from the US but now lives in Europe with his wife and two children. Get in touch with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyhess/   or email: ahess@asceris.com__________This podcast is produced by our friends at SAWOO 

Please tune in to this episode of The Building BITE Podcast, as we hear from industry experts about key topics to help you be successful. The Building BITE hosts Chris Epps, LEED AP and Mike Diercksen, CRIS, welcome Milena Russo, Associate at AXA XL's Construction Eco System. We begin the episode by discussing what drew Milena to the Insurance industry, eventually landing her at the AXA XL Construction Ecosystem. From there, Milena helps us to understand the connection between the innovative process and the underwriting team. While diving into our topic of bridging the gap between underwriting and technology, Milena gives our listeners three excellent takeaways and best practices when partnering innovation with underwriting: 1. First and foremost, it is about being a partner in risk: Good relationships require give and take, and the ecosystem is a great way for us to be more than just a carrier who pays claims. By taking on this partnership, both parties are engaging in the risk, and growing together through the project. 2. These solutions are tailor made: The current market is robust but can sometimes leave insureds feeling like they are being “broad brushed” with their coverage. What this process ultimately does is allow us to take a deeper dive with the insureds and create a tailored approach which is designed to maximize the way they do business. 3. The end goal is for sustainable growth: The goal is all about helping our contractors to become more proficient, moving forward into the future. Taking the time to invest in your risk and identify unique solutions is essential when growing the business sustainably and provides a win-win solution. To learn more about how you can better prepare your firm for the challenges ahead, listen to our full podcast episode with Milena on “Bridging the Gap Between Underwriting and Technology” Please like, share, and subscribe to this podcast!

Today's guest is Sean McGovern CEO, UK & Lloyd's at AXA XL. Sean was first on the show a year and a half ago when he was less than a year into his first industry CEO role. When we last spoke he was in the middle of a root-and-branch remediation of AXA XL's book, the severity of which had taken many by surprise. As a senior Lloyd's executive and spokesperson Sean had been in the public eye for many years, so everyone knew he would be able to handle that side of the job. But if anyone had any doubts about his ability to lead a tough underwriting turnaround, they were dispelled as AXA XL's Syndicate 2003 posted a vintage 75% combined ratio in 2021 – that's a 59-point improvement on the previous year. I think the difference between the two podcasts is palpable. Here is a confident and forward-looking executive with growth on his mind in all areas of his business. As a result this is a really positive discussion with one of Lloyd's largest players about today's opportunities as well as the major issues affecting the London Market as a whole. I can highly recommend a listen. NOTES A couple of abbreviations: AIRMIC stands for the Association of Insurance and Risk Managers in Industry and Commerce and is the UK's Risk Manager trade body. NZIA stands for the Net-Zero Insurance Alliance, a global industry body which has been convened by the UN. LINKS We thank our naming sponsor AdvantageGo: https://www.advantagego.com/ We also thank this Episode's advertising supporter Oxbow Partners https://oxbowpartners.com/