Podcasts about order taker

Many nonprofit learning and development professionals know their work matters, but still find themselves executing requests rather than shaping solutions.In this episode of Learning for Good, I sit down with global learning and development leader Mark Nilles to explore what it really means to shift from order taker to strategic partner, and how nonprofit L&D professionals can build the capability, opportunity, and motivation to lead with influence.Strategic partnership is not a personality type or a seniority level. It is a set of skills any L&D professional can develop, one small step at a time.▶️ What Strategic Partnerships Look Like in Learning & Development with Mark Nilles▶️ Key Points:00:00:00 Mark's Origin Story in L&D00:08:23  The Three Cs of Strategic Partnership00:13:12  Can Anyone Lead as a Strategic Partner?00:14:21  Strategic Partnership in Practice: From Conversion Request to eLearning Solution00:23:49  Why L&D Professionals Get Trapped in the Order Taker Role00:26:49  The COM-B Model for Behavior Change00:35:54  Practical Steps Toward a More Strategic RoleResources from this episode:Join the Learning for Good Summit in July: https://collective.skillmastersmarket.com/invitation?code=9A6625  Past strategic partnership episodes:Episode 186: The Mindset that Separates Strategic L&D Leaders from Order TakersEpisode 134: Being a Strategic Learning Partner & The Biggest Mistake You're MakingJoin the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveConnect with MarkLinkedIn: Mark NillesConnect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here.⭐Was this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!

Insurance agents who focus solely on taking orders risk failing their clients, while those who provide proactive coverage guidance, risk management insights, and policy education build stronger relationships … Read More » The post Why Insurance Agents Must Move Beyond the Order-Taker Mindset | Fred Fisher appeared first on Insurance Journal TV.

The business is your customer. The learner is your consumer. If you've been thinking about it the other way round, this episode will make you think a little differently.Tracie Cantu, Senior Learning Leader and author of Running L&D Like a Business, opens with the idea that when L&D designs for the wrong “customer,” teams end up busy, but not necessarily effective. The result is often more content with outcomes that don't match.Think learning needs to be formal? Think again. A post-it note on a monitor can be learning if it helps someone do their job, because in some cases, the best L&D output is a job aid, not a course.Governance comes up as well, which Tracie describes it as bowling alley bumper guards. The structure helps teams make decisions without waiting for approval at every step.Learning points from the episode include:00:00 – 01:06 Introduction01:06 – 03:29 Tracie's book and why she wrote it03:29 – 07:05 The difference between a customer and consumer07:05 – 09:07 Choosing the right format for the right moment09:07 – 13:41 AI, job loss, and the rise of L&D business partners13:41 – 20:59 Letting go of the wheel and empowering others to self-serve20:59 – 24:41 Governance, intake management, and treating learning like a portfolio24:41 – 27:11 The 72% onboarding data and proving learning impact27:11 – 29:15 Brag like the sales team29:15 – 30:37 Where to find Tracie30:37 – 32:22 OutroImportant links and mentions:Buy Tracie's book: https://traciewroteabook.com Visit Tracie's consulting firm: https://yourclo.netConnect with Tracie Cantu on LinkedIn: https://www.linkedin.com/in/traciemcantu/Learn more about Camtasia: https://www.techsmith.com/camtasia/

Are you struggling to grow your business or hitting a ceiling in your career? The truth is, many Nigerian business owners and salespeople are failing because they are making too many assumptions about buyer intent.We often assume we know who the customer is, what they want, and whether they are ready to buy, which leads to a "contracted" sales process where we cut the conversation short. If your philosophy is simply "Madam, you buy, or you no buy?" you are going to struggle.In a recent episode, I shared a conversation I had with a fellow named Hezekiah, who sells for a distributor of Nike International in Nigeria. Despite working for a premium brand, Hezekiah was facing a common limit: his lead generation was capped because it was controlled by the brand and his boss, not him. When you can't increase the number of people you talk to, your only lever for growth is improving your conversions.Here is how you can stop being an "order taker" and start closing more deals:1. Kill the AssumptionsJust because someone enters a high-end store or clicks on a premium website doesn't mean they are ready to drop 500k on a pair of shoes. I've done it myself—walking into a GAC headquarters looking sharp but with no intention of buying an 80-million-naira car that day. Never assume someone is ready to buy just because they look the part. If you do, you fall into "order taker" mode, which puts you in a subservient, "boy boy" relationship with the customer.2. Personalize the InteractionOne of the "cardinal sins" I see is keeping sales too formal. Hezekiah used to start his chats with, "Hello there, this is Nike contact support." I told him straight: It is easy to ghost a business, but much harder to ghost a human being. Instead of being a faceless entity, say, "Hello, this is Hezekiah with Nike contact support." Injecting personality makes it a one-on-one relationship, and that human connection is what prevents people from simply clicking away.3. Master Qualification and DiscoveryYou need a process for asking questions, even if it's just a simple checklist on a sheet of paper. Back when I was in the wedding industry, I wouldn't even take a call without my list of questions. You need to find out: * Who is this person? * What do they actually need? * What is their timeline?If you're a wedding photographer and you don't ask if the person has actually been proposed to yet, you might waste hours sending invoices to someone who is just "doing research."4. Move from "Order Taker" to "Consultant"Your superpower is being a specialist. Whether you sell Nike shoes or shawarma, you should see yourself as a consultant. Instead of waiting for them to tell you what they want, explore use-case scenarios. If someone wants "loungewear," ask if it's for hanging out with friends or for a casual Friday at the office.Once you understand their needs, give them options. Don't just offer one item where the only answers are "yes," "no," or "ghost." Offer a few choices—like a Steph Curry vs. a LeBron James edition—to keep the conversation alive and moving toward a choice.Don't let your sales process contract. By asking the right questions and treating yourself as a specialist rather than a "boy boy," you unlock the ability to earn higher commissions and grow your business.If you want to stop guessing and start growing, I'm here to help. If you're interested in a 15-minute sales or business audit to look at your specific circumstances, send me a WhatsApp message at 08064662140 Let's get to the root of what's holding you back and "unlock your destiny" in this market.

[1:20] Mike explains the difference between an order taker and a true salesperson, emphasizing that real sales requires asking questions and guiding the customer.[3:50] The group discusses how strong sales starts with listening, not talking, and why understanding the customer's real problem is key.[6:40] Mike compares sales to investigative journalism, highlighting the importance of asking the right questions to uncover what the customer actually needs.[10:15] Mike explains why “the customer is not the foreman,” and how professionals must lead the process instead of letting customers dictate the solution.[14:30] The episode wraps up with advice on building confidence in sales, focusing on relationships, and learning from every interaction.

The automotive industry is changing — fast.Traffic is inconsistent.Internet leads feel weaker.Customers are spending 14+ hours researching before ever stepping foot in a dealership.92% of buyers start online.And here's the truth:The order-taker salesperson is dying.In this episode of the Loveall Sales Podcast, Brent Loveall breaks down exactly why average salespeople are getting left behind — and what elite performers are doing to dominate in today's market.If you're still relying on:• showroom traffic• inbound leads• “what's your best price?” conversations• or waiting for the dealership to feed you opportunitiesYou are in danger.This episode covers:

Send us a textWhat happens when a nurse interrupts a product manager in the middle of a training session to tell them they are wrong? apparently, a 25-year career in sales leadership begins. On this episode, Scott and Mike welcome Barton Schmitz, VP of Strategic Accounts at CAPSA (and Mike's former boss), to discuss the transition from clinical care to high-stakes sales.Barton drops a masterclass on the fundamental difference between "servicing" a customer (pointing them to the bread aisle) and selling to a customer (walking them there and finding out why they need the bread). He shares his "Steering Wheel Sticky Note" hack for accountability, explains why a "No" at the closing table is actually a failure of process, and breaks down how to use your manager to clear internal roadblocks—including creative deal-structuring like "split terms."Key Takeaways:The Definition of Selling: Barton defines selling simply as "getting people to do something they normally would not do." If they were going to do it anyway, you are just an order taker.The "Bread" Analogy: Don't just point to the aisle. Walk the customer there, ask questions, and uncover the need. That is the difference between service and sales.The Steering Wheel Hack: Before every call, write your specific goal (PO, commitment, next step) on a sticky note and put it on your steering wheel. When you get back to the car, that note is your immediate accountability mirror.Pipeline vs. Tasks: A sales process is a tool to move a customer at a controlled rate. If you aren't moving them forward, you are just completing tasks.Leveraging Leadership: Don't suffer in silence. Use your manager to clear operational roadblocks or to approve creative financial structures (like split terms) to save a deal.Support the showScott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

Dave talks about an experience he and his family had with a server not writing down their order. 

In this episode of Performance Matters, Bob Mosher sits down with Ryan Sarpalius to explore why performance consulting is the skill L&D professionals need now more than ever. They unpack what separates training from true performance solutions, share real-world stories where consulting uncovered better outcomes, and discuss how shifting to a performance-first mindset builds stronger partnerships with stakeholders and delivers real business impact. Tune in to hear how you can elevate your role from order taker to strategic partner. Link to Performance Consulting Workshop mentioned in episode.   Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2025 by APPLY Synergies, LLC | All Rights Reserved. 

What happens when you realize great training isn't enough?That's the question Jess Almlie faced when she left the corporate world to build her own business and began discovering the limits of traditional learning and development. In this conversation, she shares the highs and lows of being self-employed, the lessons behind her new book L&D Order Taker No More, and why too many trainers set themselves up for failure by treating every problem as a “training problem.”Jess explains how she learned the hard way that even the best-designed programs can fall flat if they're not addressing the real issue. Misaligned systems, unclear expectations, or poor management habits can't be fixed by a course or a workshop. Her solution: stop acting like helpers and start showing up as strategic partners. That means slowing down, asking sharper questions, and resisting the urge to plug in training as the default answer.We also talk about the process of writing a book—how years of blogging, experimenting, and testing ideas gradually turned into a practical handbook that every learning leader wishes they had when moving from order taker to business partner. Jess pulls back the curtain on how she made that transition and what it takes to create lasting impact inside organizations.If you've ever wondered how to stop spinning out content that doesn't move the needle—or if you've thought about writing your own book—this episode will resonate. Get full access to Lessons from Learning Leaders at lessonsfromlearningleaders.substack.com/subscribe

Why does L&D so often feel like the drive-thru window of requests—'one leadership program, hold the ROI please'? As L&D professionals, it's not who we understand ourselves to be. So how can we flip the script so that we're seen and treated as strategic business partners? In this week's episode of The Mindtools L&D Podcast, we're joined by Jess Almlie, author of "Order taker no more!" We discuss: What keeps us stuck in an order taker role? What are the foundations of great strategic business partnering? What might a move into this new role look like? You can find out more about Jess, her work and book on her Almlie Consulting website. In What I Learned This Week, Gemma mentioned the Tree Equity Score website.   Sadly we don't have a photo of Ross on a horse. For more from Mindtools and Kineo, visit mindtools.com. There, you'll also find details of our new face-to-face and virtual workshops, each aligned to our Manager Skills Assessment. Like the show? You'll LOVE our newsletter! Subscribe to The L&D Dispatch at lddispatch.com Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Jess Almlie Ross Dickie Gemma Towersey

Too often, Learning and Development professionals find themselves reacting to requests, churning out courses, and struggling to prove their value. In this episode, Jess Almlie—L&D leader and author of L&D Order Taker No More—shares how L&D teams can stop spinning their wheels and start stepping into a more strategic, credible role. Drawing from her 20+ years of experience and the insights in her new book, Jess unpacks why L&D gets stuck, how legacy thinking from stakeholders holds us back, and what it takes to shift from service provider to business partner. She introduces tools like the "Order Taker Assessment," the power of building a vision, and the role of strategic playbooks in aligning stakeholders across the business. Jess also explores the reality of organisational politics, the importance of truly understanding your business, and the small, intentional steps that help L&D earn trust and influence over time. For anyone who's tired of being reactive and wants to build a more impactful L&D function—this episode offers both validation and a clear path forward. KEY TAKEAWAYS Moving from being order takers to true business partners means saying no to low-impact requests and focusing on work that drives organisational goals. L&D needs to get off of the content creation hamster wheel. Navigating organizational politics, the “unwritten rules” of how work gets done, is essential, not optional. Operate with integrity and savvy, not naivety or ego. BEST MOMENTS “If you stand in one place on the beach and apply gentle pressure with your foot and slowly massage the sand, eventually you create a deep indent.” "We need to operate as if we are a part of the business, not as separate.” “This is a mindset and cultural shift for the entire organisation about how to work with L&D.” Jess Almlie Bio Jess Almlie is a seasoned Learning and Development leader, consultant, speaker, and author of L&D Order Taker No More. With over two decades of experience across sectors including healthcare, education, and financial services, Jess has led enterprise learning strategies that focus on business alignment, stakeholder engagement, and measurable impact. Most recently, she served as Vice President of Learning Experience at WEX. Drawing on her own journey from instructional designer to senior L&D executive, Jess helps practitioners diagnose the factors keeping them stuck and take deliberate steps toward becoming strategic business partners. Her work blends deep organisational insight with practical tools - like assessments, playbooks, and stakeholder mapping - to help L&D teams earn influence and deliver real value. Jess is helping to reshape what it means to be effective in L&D today - moving beyond reactivity to lead with clarity, confidence, and purpose. https://www.linkedin.com/in/jessalmlie L&D Must Change Podcast: https://www.jessalmlie.com/podcast Book - https://www.amazon.co.uk/Order-Taker-No-More-Strategic-ebook/dp/B0F83XBBCV VALUABLE RESOURCES L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home ABOUT DAVID JAMES David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. https://twitter.com/davidinlearning https://www.linkedin.com/in/davidjameslinkedin https://360learning.com/the-l-and-d-collective https://360learning.com/blog This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that's just as great. Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindIn ​Episode Summary: Most auto repair shops leave thousands of dollars on the table every week because their service advisors are acting like order-takers instead of sales pros. In this episode of The Weekly Blitz, Coach Chris Cotton breaks down the mindset, skills, and systems that transform advisors into the growth engine of your shop.From real-world examples to proven scripts, you'll learn how to boost closing ratios, raise ARO, and build trust with customers without being pushy. If your advisors are just “writing tickets,” it's time to flip the switch and start creating true sales professionals.What You'll Learn in This Episode:The #1 mindset shift that separates order-takers from sales pros.Why confidence and tone matter more than price in customer decisions.How to use DVIs as storytelling tools that sell themselves.Four practical steps to help advisors close more work with integrity.The KPIs every shop owner should track to measure advisor success.Takeaway Challenge: Track one advisor's closing ratio for five days. Then role-play one scenario to improve it by just 5%. That small change could add tens of thousands of dollars to your annual sales.Resources & Tools:​Introduction & Sponsor Message (00:00:08) Coach Chris Cotton introduces the podcast, highlights Shop Marketing Pros as the sponsor, and sets the episode's focus.Identifying the Choke Point: Service Advisors (00:01:03) Explains the critical impact of service advisors, the difference between order takers and sales professionals, and their effect on gross profit.Order Taker vs. Sales Pro Example (00:02:18) Provides a practical example contrasting an order taker's approach with a sales professional's, emphasizing education and trust.Attention to Detail & Mindset Shift (00:03:21) Stresses the importance of precise communication, reframing the advisor's role, and selling peace of mind, not just repairs.Confidence and Communication Skills (00:04:33) Discusses the need for confident language, tone, and regular coaching to improve advisor performance.Using DVI as a Storytelling Tool (00:05:48) Describes how digital vehicle inspections (DVI) should be used to visually narrate repairs and build customer understanding.Active Listening & Mirroring at Check-In (00:06:55) Highlights the importance of repeating customer concerns, slowing down, and ensuring customers feel heard during check-in.One-Minute R.O. Read Back & Update Scripts (00:06:55) Covers confirming details before the customer leaves and using consistent update scripts to build trust.Tracking Closing Ratios & Performance Metrics (00:08:03) Emphasizes tracking closing ratios over car count or average repair order, and the pitfalls of manipulating metrics.Daily Roleplay & Advisor Scoreboard (00:09:05) Recommends daily scenario practice, posting advisor performance metrics, and using visibility to drive improvement.Ongoing Training & Accountability (00:10:11) Advocates for regular training, coaching,...

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training If your agency is still saying, “Sure, we can do that” to every client request, you're already in trouble. AI isn't coming—it's here. And it's gunning for the order takers. The agencies that survive won't be the button pushers. They'll be the problem solvers. The strategists. Let's break down why the old “yes to everything” model is dead—and what to do instead. The Old Way: Execution = Value Back in the day, clients would come in with half-baked ideas, you'd build what they asked for, send an invoice, and move on. That worked when execution was hard and specialized. But now? AI can crank out ad copy, designs, blog posts—even full websites—in under 30 seconds. If your agency's value is tied to deliverables, you're already replaceable. The New Way: Sell Outcomes, Not Tasks Here's what AI can't do: Diagnose the real problem. Challenge assumptions. Build trust and sell a bigger vision. That's your edge. Strategic agencies don't sell websites or ads anymore. They sell clarity. They sell outcomes. They lead the client to where they actually need to go. Think about surgeons or lawyers. They don't ask, “So what do you want me to do today?” They diagnose. They prescribe. They lead. Great agencies do the same. Real Proof: Owners Who Made the Shift Derek was stuck running a 7-figure agency that was plateauing. He and his team were working themselves into the ground for less and less money. Once he niched down and repositioned as a leader in his space, everything changed. Within a year, he scaled to eight figures. Jack almost shut down his agency before using the Agency Playbook to get clarity, reposition, and dominate his niche. Today, he runs a multi-million-dollar business. Carl stopped “doing” and started leading. Using our Foot in the Door approach, he landed a $100K cash deal plus a 20% royalty stream. These aren't outliers. They're agency owners who stopped being order takers and started being authorities. How to Make the Shift Without Burning It All Down You don't need to fire all your clients and start from scratch. You just need to change how you show up. Stop reacting. Start leading. Don't ask, “What do you want?” Instead, say, “Here's what you need, and here's the proven process to get it.” Get paid for clarity. The Foot in the Door (FITD) system shows you how to charge $2,500+ just for the initial strategy session. Because clarity is valuable—and it positions you as the authority from day one. Audit your model. If you're stuck or unclear on what to fix next, the Agency Blueprint gives you a custom diagnostic so you know exactly where to focus. Ready to stop being a doer and start being an advisor? Grab the Foot in the Door System here and start getting paid just to pitch. Or if you're not sure where the gap is, grab your Agency Blueprint here.

Send us a textWhat if the real sales secret isn't tactics, but trust, time-blocking, and tenacity? Allison Mullins shares the truth.

In this inspiring minisode, Jen shares how leaning into creative thinking and owning your role as a designer—not just a florist—can be the spark that propels your business to new heights. Whether you're dreaming up bold installations with tennis balls and pickleball rackets or just trying to break free from the Pinterest copycat rut, this episode is your reminder that creativity = currency.Jen walks you through real-life examples, her own creative planning process, and how one florist in the Floral CEO Mastermind reignited her momentum (and revenue) with fresh ideas and excitement.What You'll Learn:

What does it really mean to run L&D like a business—and is that even the right goal?In this episode, David sits down with Ryan Austin, CEO of Cognota, to challenge the clichés and dig into what it actually takes to make Learning & Development a strategic partner. From shifting governance models to aligning with real business outcomes, Ryan shares how L&D can evolve from a support function to a source of measurable impact.They also explore how AI is reshaping operations, the pitfalls of over-indexing on metrics like completion rates, and why chasing ROI might be missing the point.Join us as we discuss:– Why “run L&D like a business” needs a serious rethink– The difference between being a partner vs. an internal service provider– How L&D leaders can earn their seat at the table through alignment and access to data– The smart way to integrate AI in learning ops without scaling bad habits

What's the difference between a successful freelancer and one who struggles with feast or famine? It's not how good you are at your craft, but how you position yourself to clients. Amy Posner is a seasoned online entrepreneur and business coach who helps digital creative freelancers build breakthrough businesses. Over her 30-year career, she's launched six successful businesses (five of which are still in business today) and mentored thousands of freelancers to success.  Now, Amy focuses on empowering freelancers to grow the business they want by teaching them the skills they need to attract the right clients inside her Complete Breakthrough Freelancer course and on her podcast, Business Badassery. Overcoming Feast or Famine The biggest challenge for freelancers is feast or famine–a windfall of work followed by a period of little to no income. The best way to overcome this is with business systems and processes, so you always have another project in the pipeline. Amy teaches her students skills like writing proposals, selling on calls, and communicating the value they deliver. Many successful freelancers give their clients expert strategic advice, but are selling themselves as order takers–someone who does nothing more than follow orders and create deliverables. If you position yourself as a strategist, you're perceived as much more valuable.  The Difference between an Order Taker and an Expert The primary difference between order takers and experts is that experts deliver an experience, not just deliverables. It starts on the discovery call, when you first connect with the client. High-quality clients want a strategic partner, someone they can trust to give them expert advice and who is interested in getting results. Once you've landed the client, you need to deliver on the experience you've promised. When in doubt, overcommunicate and overdeliver. Again, systems and processes come in handy here. Keep the client in the loop on what's happening, especially for longer projects. Be reliable and do what you say you're going to do. Enjoy this episode with Amy Posner… Soundbytes 12:29-12:43 “I see so many successful freelancers who are giving expert advice, and they're counseling as experts, but they're selling themselves as a creator of deliverables. And you're seen in a very different light.” 18:02-18:21 “The truth is, you don't need a unique perspective. You need a perspective. If a client's going out looking, they don't care that I think the same thing you do. They care what I think. So they're not looking necessarily for originality. They're looking for a stake in the ground, that you believe in something and that you have something to say.”  Quotes “What I noticed was that you could be really great at your craft. And if you didn't have commensurate business skills, you didn't do as well as mediocre craftspeople who had the business side down.” “Nobody gets into business to sell stuff. They get into business because they love doing a thing.”  “I'm a chronic over-deliverer. I like to get invested in people and in getting results.” Links mentioned in this episode: From Our Guest Website: https://amyposner.com/ Connect with Amy Posner on LinkedIn: https://www.linkedin.com/in/amyposnerbusinessgrowthmentor/  Connect with brandiD Download our free guide to learn 16 crucial website updates that attract more leads and convert visitors into clients: https://thebrandid.com/website-tweaks/ Ready to elevate your digital presence with a powerful brand or website? Contact us here: https://thebrandid.com/contact-form/

Order Taker Not Paying Attention 04/15/25

Most freelance writers focus on crafting compelling copy, but the real value they offer often extends far beyond the words they write. The most successful writers don't just take assignments—they offer strategic insight that helps their clients achieve bigger business goals. In this episode, we explore how you can elevate your role from order-taker to trusted advisor by recognizing and communicating the strategic patterns and opportunities you spot in client projects. You'll learn how to position your expertise as a separate service, package it effectively, and ensure you're getting paid for the value you bring—not just the content you create. What You'll Learn in This Episode: ·       The hidden strategic value you're already providing... without realizing it ·       Why most writers stay in their comfort zone and miss out on bigger opportunities ·       A simple way to start shifting from order-taker to strategic consultant ·       A conversation framework to position strategy as a separate, paid service ·       How to handle client hesitations and objections professionally Key Takeaways: Your Insights Are Valuable—Speak Up! As you work on content for clients, you naturally notice gaps, inconsistencies, and missed opportunities in their messaging. But if you don't bring these to their attention, you're leaving money (and impact) on the table. Clients Often Lack Clarity—Help Them Get It Many clients struggle with direction. They change their minds, tweak the scope, or pivot mid-project. Instead of going along for the ride, take charge by offering a structured strategy session to help them clarify their content goals before execution. How to Introduce Strategy as a Paid Engagement Next time you notice a strategic disconnect, try this approach: "Based on what I'm seeing, I think we could create significantly better results with a proper content roadmap. Would you be open to a separate strategy session where I audit your existing content, interview stakeholders, and develop a plan?" Don't Give Away Strategy for Free—Package It Your ability to think strategically isn't an add-on—it's a separate, valuable service. Consider packaging it as a content audit, messaging workshop, or roadmapping engagement. Positioning it this way not only elevates your perceived value but also creates a new revenue stream. The Long-Term Benefits of Strategic Thinking Clients who recognize your strategic input will see better results, rely on you more, and view you as a partner rather than a commodity. This leads to longer engagements, higher fees, and a stronger reputation in your industry. My Challenge to You This Week: Pay close attention to the strategic patterns in your work this week. Where do you see gaps, inconsistencies, or untapped opportunities in your client's content? Practice articulating these insights in a way that leads to a paid strategy conversation.

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

Jason Cutter, CEO of Cutter Consulting Group, is an author, podcaster, and sales success architect specializing in helping companies with inside sales teams scale their operations. With a background in marine biology, Jason's unconventional journey into sales led him to develop a unique framework for achieving success. His book, Selling with Authentic Persuasion: Transform from Order Taker to Quota Breaker, lays out strategies for building trust, understanding client motivations, and leading with authenticity and empathy.SHOW SUMMARYIn this episode of Selling from the Heart, Larry Levine and Darrell Amy sit down with Jason Cutter to discuss how deep empathy and authenticity are transforming sales. Drawing on insights from his book, Selling with Authentic Persuasion, Jason shares strategies for reprogramming sales mindsets, adopting a human-to-human (H2H) approach, and embracing the role of a guide rather than a hero in the sales journey. Packed with practical advice and inspirational stories, this conversation will challenge sales professionals to prioritize genuine care, ask meaningful questions, and lead clients with empathy and authenticity.KEY TAKEAWAYSAuthenticity is Key: Genuine interactions build trust and create lasting client relationships.Empathy Drives Success: Deep empathy allows sales professionals to truly understand client motivations and provide tailored solutions.Human-to-Human Selling: Treating clients as individuals, not just prospects, fosters meaningful connections and better outcomes.Be the Guide, Not the Hero: Sales professionals should position themselves as guides helping clients achieve their goals.Reprogram the Sales Mindset: Focus on the client's outcomes and lead with a service-first approach.Leadership in Sales: Great salespeople adopt a leadership role, guiding clients through their decision-making journey.QUOTES TO REMEMBER"Management is pushing. Leadership is pulling. I'm going here. Come with me. Let's go." — Jason Cutter"I'm not the hero. I'm the guide. I'm not Luke Skywalker; I'm Obi-Wan Kenobi." — Jason Cutter"If you want to get the responses that no one's getting, change the questions that you're asking." — Jason Cutter"Combine deep empathy with deep questions and recognize that we're not the hero; we're the guide." — Jason CutterConnect with Jason CutterJason's LinkedIn.Connect with Larry and DarrellDarrell Amy's LinkedInLarry Levine's LinkedInSelling from the Heart websiteADDITIONAL RESOURCES:Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Order Larry Levine's book, Selling in a Post-Trust World! Get it on Barnes & Noble and access exclusive content!SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose

Do you have an order taker or do you have a closer?>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.>> Get the new book beyondintakebook.comResource Links:Fast track your marketing efforts while avoiding common marketing mistakes in our new trainingEstate planning attorney? Stop guessing how to get results from online ads and grow your firm with our client-generating Seminar 3.0 Hosted on Acast. See acast.com/privacy for more information.

Text us your thoughts on the episode or the show!In todays episode, Michael Hartmann talks with Eric Hollebone, President and CEO of DemandLab, a notable figure in the marketing and operations sphere with extensive experience in digital marketing and a robust background in engineering. They delve into the convergence of art and science in marketing, emphasizing the increasing need for a scientific approach due to the advent of digital tools which make marketing efforts more measurable and precise. This discussion spans from the integration of digital strategies in higher education to the internal marketing challenges within businesses.Tune in to hear:Eric and Michael discuss the importance of incorporating scientific methods into marketing to enhance precision and accuracy, attributing this shift to the advent of digital tools which have made measurable marketing accessible to more businesses.Eric shares his insights on the current state of marketing education, stressing the need for more practical, digital-focused curricula to prepare students for modern marketing demands.They explore the issue of marketing departments struggling to communicate their financial value within organizations, which often leads to their underestimation and underfunding during budget allocations.The conversation highlights the crucial role of marketing operations in bridging the gap between creative marketing efforts and business-centric analysis, facilitating better internal storytelling and resource allocation.Looking forward, Eric emphasizes the need for marketers to adopt a more data-driven approach, integrating analytics and financial understanding to better justify marketing investments and strategies.Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Meet Jeto, your new Marketo campaign co-pilot!Jeto is an application that centralizes all your campaign intake into a single place by allowing marketers to easily create, launch, and manage campaigns without stepping foot in Marketo. The best part is that it also fully automates the Marketo program builds, enforces governance, and integrates with your entire martech stack.Ready to cut costs, speed up your campaigns, and make marketing operations a breeze? MOps-Apalooza is back by popular demand in Anaheim, California! Register for the magical community-led conference for Marketing and Revenue Operations pros.Support the show

As freelancers and solo professionals, we often (unknowingly) sabotage our own success from the very first interaction with a prospect.   We present ourselves and our services in a way that works against us. It erodes trust and diminishes our perceived value before we even begin working with a potential client.   It often starts the moment we ask our clients, "What can I do for you?"   This simple question can unknowingly shift us from being experts in our field to mere order-takers, losing control of our own business direction.   From there, it shows up in what we say to clients and prospects. What we offer. How we price our work. How we position ourselves in the market. And how we talk about what we do and the value we deliver.   In this episode, we're diving deep into this critical issue. My guest is , an experienced freelance professional and entrepreneur who has mastered the art of positioning herself as an expert rather than an order-taker.   Amy shares invaluable insights on how to regain control of your freelance business, build authority with clients, and establish yourself as the go-to expert in your field.   We explore a number of important topics, including:   Recognizing when you've fallen into the order-taker role and how to break free Practical steps to shift from order-taker to expert (and yes, you ARE more of an expert than you realize!) Building and demonstrating authority—even if you're shy or introverted Setting boundaries and managing client expectations Developing the communication skills and confidence needed to position yourself as an expert   Whether you're a seasoned freelancer looking to level up your business or still in the early stages of growing your practice, this episode offers valuable insights to help you take back the power in your business and truly thrive as a freelance professional.   I hope you find our conversation enlightening and actionable!

Is The Product Owner an Order Maker or Order Taker? In Scrum, the Product Owner includes the perspective of what is valuable (and what is not) regarding the product's ambitions. As the team spends time and money working on the product, the Product Owner ensures this investment returns value to the stakeholders. Close collaboration with the people who have a stake in the product and the developers is essential to decide what is valuable and what isn't. One product has one Product Owner and one Product Backlog with one Product Goal. To keep the speed at which decisions can be made high and adaptation can take place quickly, Product Owners need full mandate over the product. They have the ultimate say over what the ambitions for the product are, what goes on the Product Backlog and what doesn't, and how to spend the budget (or even set it). How to connect with AgileDad: - [website] https://www.agiledad.com/ - [instagram] https://www.instagram.com/agile_coach/ - [facebook] https://www.facebook.com/RealAgileDad/ - [Linkedin] https://www.linkedin.com/in/leehenson/

This episode is also available on YouTube: https://youtu.be/v9PW1onH2fU The traits that make a great salesperson are strikingly similar to those that define an effective leader. Both roles require the ability to guide and inspire others, often in situations where the path forward is unclear. Jason Cutter, Chief Transformation Officer at Cutter Consulting Group's background is a testament to his unique approach to sales and leadership. With analytical upbringing Cutter initially pursued a degree in marine biology, preferring the company of sharks to people. However, his career took a significant turn when he ventured into the sales industry in 2002. Despite having no formal training in sales or leadership, Cutter's knack for understanding and helping people propelled him forward. He combined his analytical skills with a deep empathy for client needs, eventually authoring the influential book "Selling with Authentic Persuasion." Now, as an international speaker and thought leader, Cutter helps organizations build scalable, profitable sales teams that prioritize genuine human connection over traditional sales tactics. What you'll learn: How can sales professionals leverage their authentic selves to build trust and close more deals? What strategies can leaders use to transition from operations to effective sales leadership? How do you balance the need for structured processes with the necessity for human interaction in sales?   We want to hear from you! Sales leaders: What are the challenges you are faced with? Would you like some ideas on how to solve them? Hamish will shortly be releasing our first "Listener questions" episode and we want to hear from you! What's the burning question you want an answer to? What do you think of the show? Whatever your questions, comment on social media or email us at the address below, and we will possibly add your questions to future episodes.  Please submit your questions at: https://share.hsforms.com/1bauMW6liRNKbrZR0w6FPNwbn9ta Resources: Selling with Authentic Persuasion: Transform from Order Taker to Quota Breaker, by Jason Cutter The Five Love Languages: The Secret to Love That Lasts, by Gary Chapman The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People, by Gary Chapman, Dr. Paul White No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results, by Cy Wakeman The Sales Innovation Paradox: Harnessing Modern Methods for Optimal Sales Performance, by Howard Dover --- Connect with Hamish on LinkedIn:  https://www.linkedin.com/in/hamishknox/ Meet Hamish at a Sandler Summit: https://www.hamish.sandler.com/orlando Fathom: https://fathom.video/invite/72CZPA Humanic: https://app.humantic.ai/login/?referral_code=HamishKnox_SA

In this episode of the Long Game, we talk about maintaining control in your business. A lot of business owners today didn't start out as business owners. Often, we've left the corporate world to branch out on our own. We want to let our true talents and abilities shine. The risk that comes with this, however, is that if we fail to set up our processes right, we end up working hard for someone else's vision and lose the power in our own business.  “The more questions you ask, the more expert you look.” - Amy Posner Joining me today is Amy Posner, an experienced online entrepreneur and business coach specializing in helping digital creative freelancers build successful, sustainable businesses. With years of experience in copywriting and coaching, Amy has developed comprehensive programs like the Complete Breakthrough Freelancer to guide professionals in achieving their business goals. The key points we discuss are: Starting your relationship with your clients the right way. It's helpful to see your relationship with your client as a partnership. Set up strategies for maintaining communication to keep clients informed and assured. Setting up and sticking to your processes. Clear processes build client confidence, make your workflow easier, and the entire project go smoother. Sticking to your own processes avoids shifts in power dynamics. Setting and managing expectations. Establishing expectations from the very first interaction helps keep you from falling into the order-taker role. It also communicates that you're the expert, and that you know what you're doing. “You have to get good at something and you have to be willing to be bad at something to get good at something.” - Amy Posner Amy acknowledges that building a successful business as a freelancer takes time. It requires building the right foundations, thinking things through and playing the long game. Connect with Amy Posner: Website Instagram Twitter LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Believe it or not, businesses need order takers. You however, as the CEO in your business should always be regarded as the expert. But how do you go from order taker to expert in your business? Here to share her thoughts is Amy Posner. Amy is an expert copywriter who has coached others extensively on how to bring their voice to life in their business. To do that she had to build a rock solid business of her own. Now she's helping creative freelancers get out of the order taking mindset to become the CEO of their business and life. How does she do this? By helping them shift their mindset from the tasks their clients are asking from them, to the problems that really need to be solved. She coaches them on how to ask follow-up questions and ways to dig deeper into the true needs of their clients' businesses. Listen as we chat about this process of becoming the expert in your space and to your clients while also staying true to yourself and your values. One of the things I love most about podcasting is getting to have deep and honest conversations with my guests, and that was epitomized in this conversation with Amy. After we chatted about the business side of things, we delved into how to bring your values to life in your business in a way that is genuine rather than performative. This was truly a wonderful conversation and I can't wait for you to hear it. Links and Resources:Use this link to get 50% off your first year of HoneyBook https://share.honeybook.com/jennbaysvaConnect with Amy:Amy Posner - https://amyposner.com/Instagram - https://www.instagram.com/amyrposner/LinkedIn - https://www.linkedin.com/in/amyposnerbusinessgrowthmentor/Connect with Success Beyond:Success Beyond - https://successbeyondthelens.com/Facebook - https://www.facebook.com/jennbays/Grab your Boundaries Resources - https://view.flodesk.com/pages/5d6d09f19b5f4c0015d956e7Editable Welcome Packet Template -

“We tell ourselves the story that strategy is Big!  Complex!  Hard! Time-consuming!”-Lisa MitchellDo you ever just give in to a client's demands because you don't want to be seen as “pushing back?”Today's episode is a solo one about your STRATEGIC VALUE as a Talent, HR or L&D professional.  And it's about what gets in our way of being strategic.I'd love to hear YOUR challenges with stakeholders who like to prescribe the solutions they want you to implement.  And if you'd like some help with your Talent Management or L&D strategy, please reach out.   You can send  me an email at lisa@greenappleconsulting.ca, or a message via Linkedin. In this episode of Talent Management Truths, you'll discover:A great way to shift into strategic thinking and partnering, using what you already knowThe story we tell ourselves when avoiding strategic workA real example of a leader who resisted the urge to be an order taker in the name of customer serviceEnjoy!Imagine! What if you and your team could engage in transformative professional development together WHILE each person simultaneously gets their most important work done. The Talent Trust for intact HR and Talent teams is the program you need!Book a FREE no-obligation conversation with me HERE. :)Stay Connected JOIN our free, value-added Community of Peers and Learning! Lisa hosts regular FREE Talent Talks for HR and Talent Management Leaders to expand your network, spark ideas and learn with your peers. We leverage large group discussion and small group breakouts: https://www.greenappleconsulting.ca/TalentTalks Share the Show Like what you've heard? Pretty please with an apple on top - kindly leave me a 5* review so that others can find the show and elevate their impact too! Here are the simple instructions: Launch Apple's Podcast app on your iPhone or iPad. Tap the Search icon (on the botton) and search for “Talent Management Truths.” Tap the album art. On the podcast page, tap the Reviews tab. Tap Write a Review at the bottom of this page. Follow me LinkedIn: https://www.linkedin.com/in/lisa-mitchell-acc-ctdp-7437636/ Instagram: @greenappleconsulting Facebook: https://www.facebook.com/greenappleconsulting.ca

Is your agent a deal maker or an order taker? Many agents lack the ability to provide opinions, options, and essential information during transactions, potentially costing you the sale.

Alison Mullins, a seasoned professional in the stone and construction industry, has introduced a series of customized workshops, seminars, and boot camps centered around her recent book, "The Art of Selling," which was launched in August 2023 and rapidly became Amazon's #1 New Release in the entrepreneur development category. These educational programs are aimed at enhancing sales and business development skills, catering to companies seeking to improve their revenue streams.Mullins, with over two decades of experience in sales, merchandising, and marketing, brings a wealth of expertise to her offerings. She has held leadership positions in industry organizations and is a renowned speaker at various events. Her workshops and boot camps are based on a 12-week method adaptable to groups of all sizes and can span from one to 120 days. These programs cover all aspects of the sales process, from lead management to brand development and expertise cultivation. Additionally, Mullins provides online classes for CEU credits and keynote speaker services.Mullins is also dedicated to supporting women and girls in the industry, recognizing the importance of attracting female talent. She is actively involved in a camp for girls interested in construction and related fields, organized by the National Association of Women in Construction. Mullins spent time volunteering at this camp in Richmond, VA, during the summer.Overall, Alison Mullins' workshops and boot camps offer valuable insights and strategies to improve sales and business development, with a strong focus on empowerment and inclusivity in the industry.Check out Alison's Audiobook, “The Art of Selling: We Make Order Makers, Not Order Takers” exclusively on Google Play: https://play.google.com/store/audiobooks/details?id=AQAAAEBiN0Z3NM Book a Workshop by clicking on this link: https://www.repmethods.com/workshops Connect with Alison Mullins:Website: http://www.repmethods.com/theartofsellingbook Facebook and Instagram: @repmethodsLinkedIn: https://www.linkedin.com/in/alisonmullins/ TurnKey Podcast Productions Important Links:Guest to Gold Video Series: www.TurnkeyPodcast.com/gold The Ultimate Podcast Launch Formula- www.TurnkeyPodcast.com/UPLFplusFREE workshop on how to "Be A Great Guest."Free E-Book 5 Ways to Make Money Podcasting at www.Turnkeypodcast.com/gift Ready to earn 6-figures with your podcast? See if you've got what it takes at TurnkeyPodcast.com/quizSales Training for Podcasters: https://podcasts.apple.com/us/podcast/sales-training-for-podcasters/id1540644376Nice Guys on Business: http://www.niceguysonbusiness.com/subscribe/The Turnkey Podcast: https://podcasts.apple.com/us/podcast/turnkey-podcast/id1485077152 Partner Links -- We use these apps and get amazing results and huge time savings too!Design tool: Canva Pro: Create Stunning Design in Minutes!Check out Headliner to create social media posts with video easily- make.headliner.appSimplecast is the easiest way to set up your podcast hosting- Simplecast.comZoom is the easiest way to schedule meetings and record your podcast interviews. Zoom.usAcuity is the easiest way to schedule your podcast interviews, meetings, and life.Acuityscheduling.com

Welcome to our latest podcast episode where we dive into the evolving world of Learning & Development (L&D) with Dr. Keith Keating, the author of the recently released "Trusted Learning Adviser" book.Key Points Discussed:Dr. Keith Keating's Educational Journey:Inspired by his boss to pursue a doctorate at the University of Pennsylvania.Recognized the importance of continuous learning, even as an L&D professional.Role of Continuous Learning:Dr. Keating emphasizes the necessity of lifelong learning.Shares his experiences in various learning avenues, from writing a book to teaching at the University of Pennsylvania.Transition from Order Taker to Trusted Advisor:Defines 'Order Taker' in the L&D context.Discusses the historical perspective and evolution of L&D roles.Emphasizes the need for L&D professionals to be proactive and strategic.Artificial Intelligence in L&D:Dr. Keating's stance on AI: a critical tool for future success.Explains how AI can augment L&D processes and enhance efficiency.Warns against the fear of AI, urging professionals to embrace and utilize it.The Concept of a Trusted Learning Adviser:Describes a trusted adviser as a strategic, embedded, and respected business partner.Stresses the importance of aligning L&D goals with learner needs.Five Pillars of Trust for a Trusted Learning Adviser:Dr. Keating talks about 'Credibility' as a key pillar.Discusses the inclusive nature of the L&D industry and the need for genuine competence.Credibility in Practice:Personal insights on maintaining credibility through recent and relevant experience.The difference between being a 'thought leader' and an active practitioner.Reputational Impact in L&D:The importance of positive learning experiences and their long-term effects.Shares insights from his research on CFOs' perceptions of L&D.Engaging with CFOs as Stakeholders:Advises building relationships with CFOs and understanding their perspectives.Highlights the need for qualitative data in addition to ROI metrics.Developing a Personal Brand in L&D:Suggestions for building a strong personal brand.Importance of adopting a new mindset and aligning with stakeholder language.Final Insights:Dr. Keating stresses the importance of research and making stakeholders the heroes of their stories.Encourages using external data and perspectives to strengthen business cases.Conclusion:Dr. Keith Keating provides valuable insights into the transformation of the L&D field, emphasizing the importance of continuous learning, embracing AI, and building credibility. His book, "Trusted Learning Adviser," offers further tools and techniques for professionals in the field.Valuable Links:Get a copy of Keith's book The Trusted Learning Advisor.Learn more about Dr. Keating and his book, visit: KeithKeating.com ★ Support this podcast ★ This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit happyaf.substack.com/subscribe

Robot Order Taker

Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Business Acumen (Strategic and Business Management) Hey, IMPACT Driver!  Last week, I told you about my debate with fellow thought leader Crystal Richards at the University of Maryland Project Management Symposium. We discussed whether a process-first vs. principles-first approach yields more success in helping your business leaders achieve their goals through projects.  In that episode, I also challenged you to ask yourself if you wanted to be thought of as an Order Taker or an IMPACT Driver.   If you're here, that probably means you want to be an IMPACT Driver. But what does that actually mean to you and what do you do right now?  In this episode, I'll be giving you the answer...along with a few questions to ask your business leaders so you can have better conversations that will lead to better business outcomes for your projects.  Enjoy!    P.S. - The world's largest virtual conference for PMO, strategy, and transformation leaders is BACK in September! Join us at this year's IMPACT Summit to find out how you can earn your seat at the table. Register for free now!  Thanks for taking the time to check out the podcast! I welcome your feedback and insights!  I'd love to know what you think and if you love it, please leave a rating and review in your favorite podcast player. Please leave a comment below to share your thoughts. See you online! Warmly, Laura Barnard     GET NOTIFIED ABOUT NEW EPISODES  TELL US WHAT YOU WANT TO LEARN  PDU REPORTING INSTRUCTIONS        

In this episode of Recruiting Trailblazers, host Marcus Edwardes interviews Patrick Sirmeyer, the CEO of Luxus Plus, a multi-vertical recruitment firm based in Florida, and co-founder of Privy, a career coaching platform for employers and employees. Patrick discusses the specialties and multiple offerings of his firm and the state of competition in the Orlando area. He also shares insights on the job market and the use of chat GPT in recruitment.Timestamps[00:02:04] Remote work before the pandemic.[00:03:29] Working remotely vs in-office.[00:06:51] Remote work best practices.[00:12:21] Recruiting in the digital age.[00:14:20] Personal branding on LinkedIn.[00:17:02] Response rates in recruitment.[00:22:29] Hire for attitude over skills.[00:24:38] Defining "superstar" talent.[00:28:44] Chat GPT and AI in recruiting.[00:31:11] Recruitment: Contingency vs. Contained vs. Retained.[00:34:32] Contingent recruitment ethics.[00:37:39] The Contingency vs Retained Game.Quotes 00:16:27 - "The whole point of your LinkedIn feed is to try and stay top of mind with everybody that you've bothered to connect with."00:31:28 - "I would love to see the rise of agency recruiters just start to put contingent to the side and say we're no longer offering it."00:34:32 - "Because once, you know, they've written you that check, they want to hire from you."Keywordsrecruitment, remote work, competition, multi-vertical, Florida,remote work, shared workspace, hybrid, recruitment, pandemic.,camaraderie, remote work, efficient work, managing people, online training,project based work, measurable tools, activity KPIs, back end KPIs, prospecting,cold calling, recruiters, software developers, voicemail drop, communication skills,recruitment, branding, LinkedIn, social interaction, growth,leader, post, audience, data, interaction,referrals, messaging, response rate, success stories, failures,recruiting, posturing, consulting, relationships, attitude,clients, proof, flexibility, compensation, attitude,client, benchmarking, candidates, evaluation, calibration calls,recruiting process, automation, chat GPT, AI, personalized.,LinkedIn, human, contingency recruitment, contained recruitment, retained.,recruitment agencies, A team, skin in the game, retained recruiter, contingent recruiter,recruiting agencies, contract, payment, quality, consent,Sorry, there are no keywords in the given transcript. It seems to be a short conversation between two people.

Donations via Venmo: https://www.venmo.com/u/KyleGalaz Donations via Paypal: https://www.paypal.me/poor2pro TikTok: https://www.tiktok.com/@poor2procarsalestraining Instagram: https://www.instagram.com/poor2pro_carsalestraining/ Facebook: https://www.facebook.com/kyle.galaz.96 Youtube: https://www.youtube.com/@poor2pro/featured Spotify: https://open.spotify.com/show/3J9uZkNdeue1PVLoQLowgy Apple Podcast: https://podcasts.apple.com/us/podcast/poor2pro-car-sales-training/id1540910963 Poor2Pro Car Sales Training is a podcast where you have access to a Sales Manager of 20+ years sales experience. P2P will mold you into a sales titan. If you want to make $100,000+ a year in the car business and have a flourishing career where your dealership and customers love you than you need to listen in.

How to Stop Being an Order TakerWhat makes someone a good seller? Is it their ability to prospect, how they can deliver a sales pitch, or being a master at the upsell?All of these traits and more can make you a better salesperson. When it comes to professional development for salespeople it can also be helpful to discuss traits that can hinder your growth, which is what we are discussing today.One-way salespeople can strive to be more effective sellers is to avoid falling into the trap of being an order taker.In sales, an order taker is someone who addresses customer inquiries (also known as orders) but does not proactively engage in activities that would increase sales, such as finding new prospects or upselling to existing customers.Now you may be wondering, what's so bad about being an order taker? Ultimately it depends on your role, and where you want to take it.For example, those who work in retail environments can approach their sales role as more of an order taker. In this role, the salesperson is not responsible for generating new leads — they are responsible for giving the customers who do approach their business a positive experience to land the sale. Ultimately in this scenario, the customer is driving the conversation.On the other hand, if you work in B2B sales, being an order taker is not the approach you want to take. If you are comfortable sitting back and hoping all of your customers magically find you and are ready to buy on the spot, then go for it. But in the real world, especially in today's business environment where competition is stiff and most buyers are somewhere between 57 to 90% through their decision-making process before they engage with sales reps, chances are you don't have time to sit back and take orders.Sales professionals who are able to remain effective despite market fluctuations and other challenges are often considered order-getters or makers because they create orders and opportunities by taking initiative to facilitate the sales process.Think about the difference between Order Taker vs. Order GetterIf you want to be an order-getter instead of an order-taker,1. Be intentional with your prospecting efforts.2. Focus on customer relationship building to influence the sale.3. Keep your customers coming back for more.Being an effective salesperson who generates new business for their company's bottom line requires working smarter and being proactive. Salespeople's job is to influence the sale. It's not to be an order taker. It's not to react to whatever the prospect says or demands. That's order-taking. Here are my three tips to stop being an order taker:1.      Prospect, prospect, prospect – you must continually bring in new opportunities to fill up your sales funnel2.      Start influencing the sale 3.      Consult and become a trusted advisorIt's time we start taking more stock of the influence we have in the sale. Salespeople are not paid to be order takers. We're paid to influence the sale, to provide information, insight, support, guidance, and advice that increases the opportunity for the buyer to choose our solution over the competition or the status quo.Let's put an end to order-taking and earn our keep by being powerful, knowledge-driven influencers. It's what we're paid for.Let's connect on LinkedIn

When somebody walks into a Burger King, they will give their order among all the options available. The staff there just take the order and deliver what the customer wants.In fitness, this shouldn't be the case at all. We are not order takers; rather, we are the experts who should be guiding our clients on what's best for them.When clients walk in for a starting point session or a sales consultation, they come to us because we are the experts, and they trust us to have a solution to their problems.If we go ahead and give them numerous options and ask them to choose, we are diluting our authority and essentially becoming order-takers.In this episode, Tim and Randy explain why gym owners need to be confident in their service and always come across as the expert who knows what's best for the client.Listen in.Key Takeaways- The riches are in the niches (02:12)- Coming across as an expert in a sales consultation (04:44)- Who is your customer avatar (08:24)- Don't be an order taker, be the expert (11:36)- Take the power back to close deals (12:50)Additional Resources - Learn how a podcast can help to massively grow your business- Learn more about The Iron Circle - Grab your tickets for 2023 FitPro Growth Summit- Learn more about our Business Accelerator Coaching Program for Gym Owners  - Business Talk with Fitness Professionals Facebook group ---If you haven't already, please rate and review the podcast on Apple Podcasts!

The third pillar of insurance success is selling. After all, if you cannot sell anything, you can earn anything. In this episode, I discuss 3 methods and tips to help you connect with your clients and prospects to be more of a professional and not "just another sales person."

Today, I'm riding solo to teach you a few ways to be sure you don't get stuck in the rut of becoming an order taker versus an order maker. In this video, we'll cover 4 surefire ways to become an order maker, not an order taker. What is the difference between service and sales? What do you have control over and what do you need to let go of? How can you be sure your customers are happy with their purchase? These are just a few questions we'll answer on today's episode. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Agents Influence podcast, host Jason Cass interviews Jason Cutter, CEO & Founder of Cutter Consulting Group. He explains how they assist businesses in dealing with the problems that affect business-to-consumer (B2C) sales teams. Episode Highlights: Jason Cass believes that the majority of people named "Jason" are now between the ages of 37 and 47. (1:35) Jason Cutter mentions that he uses Android. (10:28) Jason Cutter explains that he loves winning just because he is good at something, but he doesn't mind losing if he isn't excellent and someone else is. (11:36) Jason Cutter believes that embracing his strengths and skills is the key to his success. (12:59) Jason Cutter discusses his background prior to becoming a consultant and how he got into the consulting industry. (13:48) Jason Cutter explains he's an operational man first and a sales guy second, which means he's learned how to be really good at sales, but his brain thinks operationally and in terms of systems. (19:49) Jason Cutter believes that in today's digital world, it just takes 5 seconds for someone to ruin a reputation. (21:00) According to Jason Cutter, the first step in breaking the ego that keeps organizations from scaling is admitting that they have a problem. (21:34) Jason Cutter shares that the most prevalent problem that individuals bring to him is that their agents, salespeople, and reps aren't closing enough deals. (22:53) Jason Cutter explains that when corporations approach him to begin a partnership, he usually begins with a gap analysis. (30:21) Jason Cutter shares that he has several clients where the owner is the salesperson, and they've tried hiring people, but it never works and now he's assisting them in building from the ground up. (32:56) Key Quotes: “I love to win. Usually, it happens just because I'm good at something. I don't hate to lose. If I'm not good and somebody's better than me. - Jason Cutter In this digital world, that takes five seconds for someone to destroy your reputation online.”- Jason Cutter “I have many clients where the owner is the salesperson, and they've tried hiring people, and it never works out. And now I'm helping them build from the ground up, which I actually prefer. It's better to do it right the first time, then burn it all down and fix it. it's always a process.” - Jason Cutter Resources Mentioned: Jason Cutter LinkedIn Cutter Consulting Group Reach out to Jason Cass  Agency Intelligence

Have you ever been handed a feature to build rather than a problem to solve?Have you ever built a feature touted as the next big thing only to find out that it was never used or needed?On this episode, Senior Scrum Master Ted Wells joins Product Manager Brian Orlando and Enterprise Agile Coach Om Patel as they talk about building the wrong thing.0:00 Topic Intro0:35 Product-Led and Sales-Led Organizations4:14 Visionary-Led Organizations6:59 Working Backwards11:03 Arguing Against16:10 Order-Taker or Waiter Product People20:43 The Need for Refactoring26:28 The Challenge with Technical POs34:30 Measuring "Failure"43:29 One Week Sprints52:05 Incentives and Illusory Progress56:37 Wrap-Up= = = = = = = = = = = =Watch it on YouTube...and subscribe to our YouTube Channel!= = = = = = = = = = = =Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Google Podcasts:https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xNzgxMzE5LnJzcwSpotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-PodcastStitcher:https://www.stitcher.com/show/agile-podcast-2= = = = = = = = = = = = AA78 - Building the Wrong Thing, with Senior Scrum Master Ted Wells

In today's episode, Tara shares a core business strategy that will make or break your business. I was talking to a business partner the other day and she mentioned, "I love to just implement and make things come to life". This is very different than helping customers define and map out a larger strategy. Do you know the role you want to play? Do you know the role your customers want you to play? This is often the difference between a successful and non-successful relationship with your customers. Learn how to determine YOUR SUPERPOWER in today's episode. Book mentioned in today's episode: https://amzn.to/3pSFCn1 (The Challenger Sale) About Me: My name is Tara Bryan. I help business owners break into the next level of success by packaging their expertise into an online course experience. It's my passion to help to find the fastest path to results to create a greater impact and income for you and your tribe. Check out my free Step-by-Step guide to building your online course. In it are the top steps and questions you need to ask before you get started. Check it out here: https://goto.taralbryan.com/step-by-step-guide (https://goto.taralbryan.com/step-by-step-guide) This group is 100% focused on support, knowledge and example sharing, and building a community of online course builders who are passionate about building awesome learning experiences. In this community, we are passionate about building learning experiences that produce results for our learners. We do that by building engaging, motivating, gamified, and learner-centered courses. We come up with ideas and strategies to ensure that our learners can thrive and succeed in our product. To learn more: Find us at https://www.taralbryan.com/?fbclid=IwAR1Vx7qiJ0P5nzI4aVRZ-0aRhLR5CJbxzUGkOs7aMo8yph1nOqtJv4w_fMw (https://www.Taralbryan.com) Here are two ways we can help you grow and scale your online course business: 1. NEED TO CREATE YOUR ONLINE COURSE? Join LEARN ACADEMY - https://goto.learn-academy.online/register-for-learn-academy-page (Learn Academy) is the best Done-with-you Step-by-step Implementation program that will help you create, sell, and launch your online course.  2. ALREADY HAVE A COURSE? Join THE COURSE EDIT - The Course Edit is a program that will assess your current online course to take it to the next level. Maybe you have a course that isn't selling or one that people aren't completing (therefore not remaining customers) then it is time for https://goto.learn-academy.online/order-the-course-edit (THE COURSE EDIT).  Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.

https://patreon.com/alexwilliamns (Patreon!) https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a review for Broken Bulbs!) BROKEN BULBS: https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a Review) https://mechoradio.com/brokenbulbs (Website) https://www.instagram.com/brokenbulbspod (Instagram) https://twitter.com/brokenbulbspod (Twitter) https://patreon.com/alexwilliamns (Patreon) JASON CUTTER (GUEST): https://www.authenticpersuasion.com/ (Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker) https://my.captivate.fm/www.jasoncutter.com (Website) https://www.linkedin.com/in/jascut/ (LinkedIn) https://www.facebook.com/groups/authenticpersuasion/ (Facebook) https://www.instagram.com/jasonmcutter/ (Instagram) https://www.youtube.com/channel/UCUispT6lFirB6zLADpvQ8HQ (YouTube) https://www.cutterconsultinggroup.com/podcast/ (Podcast) https://www.podchaser.com/creators/jason-cutter-107aRsEMNv (Podchaser) ALEX WILLIAMNS (HOST): https://www.alexwilliamns.com/ (Website) https://twitter.com/alexwilliamns (Twitter) https://instagram.com/alexwilliamns (Instagram) https://www.youtube.com/alexwilliamns (YouTube) https://www.patreon.com/alexwilliamns (Patreon) CREDITS: Host: https://www.alexwilliamns.com/ (Alex Williamns) Guest: Jason Cutter Music: https://artlist.io/artist/1075/brian-claxton (Brian Claxton) & https://artlist.io/artist/709/wesly-thomas?search=wesly-thoma (Wesly Thomas) Cover Art: https://www.redbubble.com/people/MadeByBKG/shop?fbclid=IwAR3H8YSNm8_zHMv5veeDY8hJxfoBXm73tRpDrM_jIxYSTgX_OHJsPq-ARuQ (Bethany Gustafson) Broken Bulbs is produced by MeCHo Radio. And we are, of course, a proud member of the Createvine.

In this week's Failure Friday segment, we hear from a writer who now earns a six-figure income from her freelance work. In the beginning, however, she had to learn to communicate better with potential clients.    Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Twitter: @chrisguillebeau Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.

Are you an order taker or a deal maker? If you're always in business and always waiting for something to happen, you're an order taker. But those who are out there, growing their business and making things happen—they're the deal makers! It's up to you to decide if you're going to be an order taker or a deal maker!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Today's episode was brought to you by RE/MAX, nobody in the world sells more real estate than RE/MAX. For more information head over to www.REMAX.com

"You can't control results, only activities." —Jason Cutter Despite having a bachelor's degree in Marine Biology, working in tech support and government contracting roles, and not getting his first official sales job until age 27, Jason Cutter founded the Cutter Consulting Group, with a focus on coaching and training individuals, and being hired by companies around the world who want to dramatically improve their selling effectiveness. He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, and host of the Authentic Persuasion Show, the Scalable Call Center Sales podcast, and Call Center Confidence with Cutter & Catt. See the full episode notes at https://www.onemosaic.life/interviews-with-leaders/142-jason-cutter-giving-ourselves-a-pep-talk-at-the-halftime-of-our-lives Subscribe to Trey Kauffman's new podcast, Bits of Happiness Join the Conversation Follow along on Instagram @TreyKauffman Email Trey your thoughts at onemosaiclife@gmail.com If you've enjoyed this episode, I'd greatly appreciate it if you would take a few moments to leave a 5-star review on Apple Podcasts.

How does attending conferences help you scale your business? What value do personal meetings bring in relationships and conversations? Going to conferences isn’t just about new business opportunities; it’s also about maintaining relationships. It has also been proven that conferences organized by professionals in a particular industry have more value and influence than conferences organized by persons who merely organize events. In this episode, my guest is Michael Ferree, CEO and Founder of Lead Generation World, and Contact.io. We talked about some of the lessons from sales, and marketing conferences. Learn more about performance leads, conferences, and following your passion. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com .stk-3c061ba{margin-bottom:0px !important} Connect with Michael on Linkedin Learn more about Michael Michael’s BioFounder of Lead Generation World the event that helps companies better navigate the lead generation ecosystem. Michael’s Linkswww.LeadGenerationWorld.com Show less