Podcasts about aisera

Welcome to the ThinkData Podcast, brought to you by Dataworks.In today's episode, we're joined by Karthik, General Manager of AI at LogicMonitor, an AI-powered platform helping businesses manage IT across both cloud and on-premises environments.Karthik brings a wealth of experience, with 14 years at SAP and nearly 5 years at Aisera, leading innovation in AI and IT operations. We're excited to have him on the show!In this conversation, we dive into:Karthik's career journey and what led him to join LogicMonitor.How LogicMonitor helps businesses manage modern IT infrastructures.How companies can prepare for the AI era and optimize hybrid data center workloads.The latest updates to LogicMonitor's AI agent, Edwin AI, and how it's simplifying life for IT teams.Trends shaping the future of the data center ecosystem, and how LogicMonitor is positioning for what's ahead.Stay tuned for an insightful discussion on how AI is transforming IT management!

“Cisco is our partner, customer investor, says Muddu Sudhakar, Co-Founder and CEO of Aisera. “Aisera is a great partner with Cisco on the AI front.” Aisera is one of the over 20 AI-focused acquisitions and investments Cisco has made over the past several years. In this podcast we get a closer glance at what those investments look like. Aisera has been doing conversation AI, GenAI, over the last six years. “We offer a GenAI platform on which we work with customers and partners like Cisco to offer IT services, business services, to automate mundane tasks and provide AI workflows for IT, service security, customer service, and support.” Aisera is regarded as a leading provider of enterprise Generative AI apps and a platform that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences. Product portfolio includes: AiseraGPT, AI Copilot, AI Search, and Agent Assist - are built on our Generative AI Platform that serves as the fundamental building block for enterprise GenAI applications. Aisera leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.) Aisera is one of the over 20 AI-focused acquisitions and investments Cisco has made over the past several years. The $1B fund announced, however, focuses on recent committed investments, such as Cohere, Mistral AI and Scale AI.

This week on the Revenue Insights Podcast, we are joined by Anthony Palladino, Chief Revenue Officer, Blake Kelly, Head of Enablement and Partnerships and Kirsten Vonck, Head of Customer Success at Mabl. In this episode, Lee, Anthony, Blake and Kirsten explore how the Value Hypothesis framework goes beyond basic discovery to drive sales success and improve customer lifecycle management. They delve into strategies for building trust, creating compelling value propositions, and fostering consultative relationships. They further delve into the importance of understanding customer environments, maintaining credibility, and continuously iterating on account plans. Additionally, they share insights on leveraging AI and other technologies to enhance the sales process and deliver consistent value to clients. Anthony is a growth leader with a track record of driving significant revenue increases and building robust customer-facing organizations. At Splunk, he led the Americas Field Organization from pre-IPO to $1 billion in revenue, and as Chief Revenue Officer at Aisera, he increased revenue eightfold. Before joining Mabl, where he will drive global adoption of their low-code intelligent test automation, he quadrupled revenue as Senior Vice President at CloudBees. Blake is a high-performing professional with over a decade of experience in customer-facing roles, who founded the Postman GTM Enablement motion. He is now leveraging his extensive expertise to empower Mabl's Go-To-Market team. Kirsten is an Experienced Customer Success Leader with a demonstrated history of working in the SaaS industry with a specific concentration in cloud computing and QA automation.

Dive into the world of AI innovation with Dr. Muddu Sudhakar, CEO of Aisera and 2023 EY Entrepreneur of the Year, as he unveils the latest trends and transformations in the industry. Discover the role of Micro LLMs in shaping the future, understand the ethical challenges emerging in AI, and explore the societal impacts of these technologies. Dr. Sudhakar's insights offer a unique perspective on AI's evolving landscape, providing invaluable knowledge for enthusiasts and professionals alike. This exploration into AI's future with a leading expert is an unmissable journey for anyone fascinated by the field's dynamic progress. --- Send in a voice message: https://podcasters.spotify.com/pod/show/tonyphoang/message Support this podcast: https://podcasters.spotify.com/pod/show/tonyphoang/support

Anthony Palladino is the Chief Revenue Officer at mabl. mabl is the enterprise SaaS leader of intelligent, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle.Prior to mabl, Anthony spent five years at Splunk from pre-IPO through $1 billion in revenue as the leader of their Americas Field Organization. As Chief Revenue Officer at Aisera, the industry's first AI Service Management solution, he helped define the company's product market fit, built and ramped their customer-facing functions, and increased revenue eightfold. Prior to Aisera, Anthony was the Senior Vice President at CloudBees overseeing global field operations. In just over three years, CloudBees quadrupled its revenue. A holistic growth leader with experience in building customer-facing organizations, go-to-market strategies, and diverse partner networks.In this conversation with John McMahon, Anthony discusses the importance of focusing on the little things in sales to drive big results. He emphasizes the need for disciplined execution, maintaining urgency with customers, and developing compelling energy in sales conversations. By identifying the deltas and addressing them, sales teams can build good habits and drive successful outcomes. Palladino also highlights the significance of documenting fit and gaining consensus in sales conversations.HERE ARE SOME KEY SECTIONS TO CHECK OUT:[00:02:03] Overview of Mabl and its impact on revenue, profitability, and risk[00:05:26] Top priorities for exploring with the salesforce[00:08:02] Importance of focusing on the little things that make a big difference[00:11:01] Example of using a sequence to drive pipeline generation[00:20:26] Importance of identifying and teaching people the knowledge areas[00:32:59] Creating compelled energy to compel customers to move forward[00:39:18] Importance of documenting the fit and gaining consensus in the first meeting[00:44:46] The components of compelled energy and the exit criteria for the first meeting[00:50:41] Importance of documenting customer requirements and identifying champions[00:55:24] The challenges of being a CRO and the importance of hiring well[00:58:00] Building a leadership team and establishing a common goalHIGHLIGHT QUOTES[00:53:41] "Who do we think is the champion? Right? And it's probably who do we think is the champion? Because an understanding if you're new to the organization, there's probably not a firm notion of what a champion is. And, you know, the definition we have is person with political respect and or technical authority who fights for us when we're not there and I have the and or in their job, because I think in a lot of cases with consensus, certain environments, those 2 things are very distinct today in some cases." - Anthony Palladino[00:57:59] “I think establishing a leadership team that is with each other. They're supporting each other. They're with each other. You're sharing that common goal to the mission. And but doing it, you know, as people and really creating that that's that's I think it doesn't come easy because you have to create a special relationship.” - Anthony Palladino Learn more about Anthony through this link:LinkedIn: https://www.linkedin.com/in/anthonypalladino/Check out John McMahon's book here: https://www.amazon.com/Qualified-Sales-Leader-Proven-Lessons/dp/0578895064

Today's guest is Muddu Sudhakar, CEO of Aisera. Aisera is a tech company specializing in conversational AI that helps customer support teams answer tickets faster. Muddu returns to the platform after appearing on our sister ‘AI in Financial Services' podcast to talk about how large language models are at the heart of transformative conversational AI for legacy and text-based financial firms – not just for customer experiences but also for employees. If you're interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.  

Today's guest is Muddu Sudhakar, CEO of Aisera - a conversational AI platform that automates and synchronizes workflows across the organization. He joins us to discuss the most promising use cases he sees among large language models in the financial services sector. In working with companies across industries to de-silo departments, tech stacks, and workflows through conversational AI - Muddu is particularly well positioned to judge which are rising to the top across banks, investment, insurance firms, and beyond. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!  

The rise of generative AI and its seemingly unlimited potential in the world of work has been well-documented in recent months.But how can this new, hot technology be used to meet your company's employee experience and customer experience goals?In this episode of the EM360 Podcast, Analyst Christina Stathopoulos speaks to Karthik SJ, VP of Product at Aisera about:How AI is shaking up the enterpriseEntry costs of AI are at an all time lowUsing ML and NLM to deliver ROI

Muddu Sudhakar has already enjoyed several of his companies being acquired for hundreds of millions of dollars in value. His latest startup, Aisera, has already raised well over $100M and is on its way to disrupting yet another industry. Which may also be one of the few companies out there that are currently hiring, and in every department. The venture has attracted funding from top-tier investors like Webb Investment Network, World Innovation Lab (WiL), True Ventures, and Thoma Bravo.

The Future of Life Institute, an organization funded by the Musk Foundation, issued a letter calling for a pause of "giant AI experiments" for six months. Elon Musk, Apple co-founder Steve Wozniak, AI legend Yoshua Bengio, and many thousands of others signed the letter. The idea behind the letter is that the risks posed by AI models such as GPT-4 are potentially so high that we must give policy-makers and technology leaders a chance to assess what guardrails are necessary. But is this a good idea? What are the risks of a pause? What are the objectives and conflicts of interest of the people that signed the letter? Muddu Sudhakar, the CEO of Aisera, joined me to talk about the letter and all of the discussion it has sparked. We also discussed some alternative approaches, common misunderstandings, and how generative AI is rapidly changing assumptions about our world.  Sudhakar previously appeared on Voicebot Podcast episode 280. He is a former senior VP and GM at ServiceNow, Splunk, VMWare, and Pivotal. He was CEO at Caspida when the company was acquired by Splunk, where he assumed leadership for machine learning, AI, and analytics-based solutions. Sudhakar was also the CEO and founder of the big data startup Cetas, which was acquired by VMWare, and founded Sanera Systems, which was acquired by Brocade/McData. He began his career as an engineer at IBM and SGI and earned his PhD in computer science from UCLA. Go Bruins!

Muddu Sudhakar is the founding CEO of Aisera an automation software company built around conversational AI technologies. He breaks down how the company began with internal helpdesk solutions and moved into other parts of the enterprise, including dev ops, contact center, and broader customer experience solutions. He stresses how all of Aisera solutions are focused on automating business processes.  Sudhakar is a former senior VP and GM at ServiceNow, Splunk, VMWare, and Pivotal. He was CEO at Caspida when the company was acquired by Splunk, where he assumed leadership for machine learning, AI, and analytics-based solutions. Sudhakar was also the CEO and founder of the big data startup Cetas, which was acquired by VMWare, and founded Sanera systems which was acquired by Brocade/McData. He began his career as an engineer at IBM and SGI and earned his PhD in computer science from UCLA.     

Since launching in late 2017, AI service experience startup Aisera successfully raised over $164M from VCs such as Zoom, Menlo Ventures, First Round Capital and Norwest Ventures — helping them grow to the +180 employee company they are today. Co-Founder and CEO Muddu Sudhakar gives his tips on fundraising:  Vision is everything. Make sure your investors share it and are in it for the long haul. Board members matter. Get people who are running businesses now.  Don't waste your time. If they have serious interest, they will invest early on. Check out Founders Village: https://bit.ly/3QPApIe

Niche player in Gartner's 2022 Magic Quadrant for enterprise conversational AI platforms, Aisera has been making moves to bring the best AI service experience to market. We're joined by Aisera CEO and investor, Muddu Sudhakar, to discuss the Aisera philosophy for AI mediated service provision and how it enables enterprises to get the best out of their human resources. See acast.com/privacy for privacy and opt-out information.

Muddu Sadhakar is an innovator and a serial entrepreneur pushing boundaries around personalization at the intersection of technology and humanity. He's the co-founder and CEO of Aisera.ai; a digital and voice assistant for enterprise companies who offer support to their customers. Muddu's team trained their tech on 1 Trillion words! And I loved his inspirational quote, "Your history is not an indication of what's to come."

Muddu Sadhakar is an innovator and a serial entrepreneur pushing boundaries around personalization at the intersection of technology and humanity. He's the co-founder and CEO of Aisera.ai; a digital and voice assistant for enterprise companies who offer support to their customers. Muddu's team trained their tech on 1 Trillion words! And I loved his inspirational quote, "Your history is not an indication of what's to come."

Welcome to another episode of the Action and Ambition Podcast. Today, our guest is Muddu Sudhakar. He is a successful entrepreneur, executive, and investor. He is also the Co-Founder and CEO of Aisera, the industry's first proactive, personalized, and predictive AI Service Management solution that is purpose-built to automate tasks and actions for IT, HR, Facilities, and Customer Service. Muddu has vast product, technology, GTM experience, and knowledge on enterprise markets such as Cloud, SaaS, AI/Machine learning, and many more. He brings strong operating experience as the CEO of multiple startups and public companies. And is also widely published in industry journals and conference proceedings and owns more than 40 patents. To know more about how Aisera is transforming business interactions, listen to this episode! You will learn a lot!

Aisera's Co-Founder and CEO, Muddu Sudhakar, joins Coruzant Technologies for the Digital Executive podcast.  As a former executive of ServiceNow and Splunk, Muddu had a vision to take the repetitive, mundane tasks and automate them through the use of AI. His platform is being used by tens of millions of customers around the world today.

Muddu Sudhakar, Chief Executive Officer, AiseraAddressing the problem of increasing customer wait times, US banking platform Dave's solution was to employ an AI conversational interface that delivers customer self-service. With Aisera's AI Customer Service solution, the challenger bank provides on-demand, personalised support options accessible through a 24×7 virtual assistant that has resulted in a 70% auto-resolution rate with self-service and a 60% first call resolution.  Muddu Sudhakar, CEO of Aisera, speaks to Robin Amlôt of IBS Intelligence about how the ‘AI revolution' could rival the industrial revolution in its impact. 

We have all had the dream that we could live in a world of automation, like George Jetson, just pushing a button. That dream has been slow to arrive, but now we are seeing the rise of Artificial Intelligence and Intelligent Assistants. Companies that specialize in automating the mundane, and not so mundane task of people, have finally arrive to help drag us all into the future. Today, we are excited to welcome Muddu Sudhakar a Founder and CEO of Aisera an Out-of-the box, conversational AI, Service Management product which focuses on bringing automation to the masses. The company was founded in 2017 and has raised about $90 million to date from major venture firms. Muddu is a serial entrepreneur and Investor, and now he is building a company for a rapidly expanding market, and Muddu is here to give us all the details.Welcome Muddu00:00 - Intro01:46 - Founder's story04:40 - AIOPs, Conversational AI, and RPA07:46 - Way more than just an IVR10:08 - Not pursuing AGI, Purpose Built AI11:45 - NLU, NLP and serving the customer16:17 - Sentiment analysis18:14 - Conversational AI, RPA and the labor shortage22:15 - Backend functionality and Integrations26:19 - 100 Different languages27:22 - Think before you decide to build29:30 - You have to take some risk to excel32:25 - Is AI going to take my job?34:47 - Building a higher value labor force37:32 - Interesting Use Cases41:37 - Selling into non-technical areas of the business47:12 - ROI and just getting started48:58 - Rising NPS scores1. Zoom uses Aisera for all employees internal IT, HR, sales needs – casestudy is on the Aisera website: https://aisera.com/customers/zoom2. Zoom & Aisera announced in press on Customer service and revenueoperations automation and self-service for users: https://www.prnewswire.com/news-releases/aisera-transforms-customer-experience--customer-service-with-ai--automation-301322139.htmlhttps://aisera.com/press-releases/aisera-transforms-cx-and-csFUTRtech focuses on startups, innovation, culture and the business of emerging tech with weekly video podcasts where Chris Brandt and Sandesh Patel talk with Industry leaders and deep thinkers.

You see it everywhere these days, the telltale signs of machine learning! Business processes are being optimized. Consumers are being targeted more effectively by advertisers (at least sometimes). And a lot of the nitty-gritty cleanup work is being done automatically, at least in the data world. We'll talk about that and more on today's episode of DM Radio, as host @eric_kavanagh interviews Sri Sundaralingam, ExtraHop; Muddu Sudhakar, Aisera; Harish Doddi, Datatron; and Japjt Tulsi, Matterport

Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers.  Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.Sponsor LinksManning books

Compute and storage are so last decade. The future of the cloud and how organizations use it is AI as its engine. That's the sentiment of In the Cloud's guest, Muddu Sudhakar, CEO of Aisera. Aisera offers end-to-end enterprise service automation with conversational AI. Sudhakar sat down with host Hilary Kennedy to share his perspective.Sudhakar has said he'd never write a check for compute or storage. Rather, he believes the next wave is really about service delivery models and AI.“In the next five years, 70 percent of workloads for the enterprise will be in the cloud,” Sudhakar said. “That's your cost savings, that's where you'll see economies of scale, and that's where all the growth will happen.”Sudhakar encourages companies to embrace AI, not for short-term survival but the future. It's been a gamechanger for customer service. “Automating customer service is possible, and you want to do it with AI,” he added.While the shift to remote work accelerated the adoption of customer service automation, Sudhakar doesn't think it will change post-pandemic. He also talked about whether AI was a job killer. “It's an opportunity, not a risk. Automating simpler tasks empowers people to do more and deliver a better work-life balance.”Personalization is also a big trend in automated customer service, specifically with chatbots. Chatbots are learning from data and from that know what people like. “They can tailor to your needs and likes. They will only get better at understanding behavior and sentiment,” Sudhakar noted.Chatbots and digital assistants are changing the way people think about AI, realizing it's not some unknown, sentient technology. “It's not the Terminator. It can help people do higher-level things; we just need conditions around it.”

In episode 03 of the Let's Connect! Podcast, Muddu Sudhakar of Aisera join us to talk about Unsupervised AI and how to leverage algorithmic intelligence to create IoT decision trees.Muddu Sudhakar is a successful Entrepreneur, Executive and Investor. He is the CEO and Investor of AiSERA the industry's first proactive, personalized, and predictive AI Service Management (AISM) solution that is purpose-built to automate tasks and actions for IT, HR, Facilities, and Customer Service. Muddu has deep Product, technology and GTM experience and knowledge on enterprise markets such as Cloud, SaaS, AI/Machine learning, IoT, Cyber Security, Big Data, Storage and chip/Semiconductors. Muddu has strong operating experience with startups as CEOs (Caspida, Cetas, Kazeon, Sanera, Rio Design) and in public companies as SVP & GM role at likes of ServiceNow, Splunk, VMware, EMC. He is widely published in industry journals and conference proceedings and has more than 40 patents. Interested in connecting with Muddu? Reach out to him on Linkedin or Twitter!Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, HR, Sales and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif., and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow, Atlassian, Zendesk, Datadog, Automation Anywhere, UiPath and Salesforce. Follow Aisera on Twitter! 

First Segment: AiSERA, Muddu Sudhakar, CEO.AiSera are here to deliver you an amazing experience, fueled by the passion to change the day-in-the-life of your employees and customers. Our goal is to help users with greater self-service by automating common to complex actions and tasks. This enables users to focus on high-value work, while those requesting help can resolve their issues with self-service resolutions.Topics:Tay (bot) – WikipediaStar Wars Inspired Prosthetics – Electronic SkinApple Accidentally Approved Malware to Run on MacOS | WIREDFor more info, interviews, reviews, news, radio, podcasts, video, and more, check out ComputerAmerica.com!