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In this episode of the Lead with Heart Podcast, I'm joined by the incredible Catherine De Orio, executive director of the Foundation for Culinary Arts, Emmy Award-winning TV host, and culinary changemaker, who is transforming the way youth find their voice and future through food.From courtroom to kitchen, Catherine's journey is one of purpose, pivoting, and passionate leadership. Together, we explore how culinary arts can be a powerful vehicle for vocational training, mentorship, and confidence-building, especially for under-resourced youth.In this episode:[02:43] From litigator to culinary leader: Catherine's career pivot[05:21] The Foundation for Culinary Arts and the Yes Chef Culinary Camp[08:34] The value of networking[10:32] Career opportunities in the culinary world[14:12] Nonprofit leadership lessons[18:02] The barriers young chefs face[22:12] Listening to youth feedback to evolve programming[26:53] Personal branding and authenticity in the culinary world[29:03] Seizing imperfect opportunitiesCONNECT WITH CATHERINELinkedIn: Catherine De OrioInstagram: @catdeorio & @yeschefcampWebsite: https://foundationforculinaryarts.org/ Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Mandy Dhaliwal, CMO at Nutanix, shares her journey transforming a technical infrastructure company into a leader in hybrid multi-cloud solutions, driving market value from $5 billion to $20 billion through strategic marketing and positioning.• Simplifying complex technology messaging from "hybrid multi-cloud" to the customer-friendly "run anything anywhere"• Implementing agentic AI on the Nutanix website to provide 24/7 global customer support and real-time market feedback• Building credible brand identity by standing out with bold visual choices while focusing on substance and customer value• Aligning marketing with broader business objectives through cross-functional collaboration and shared revenue goals• Empowering internal technical experts and executives as marketing channels and amplifying authentic customer stories• Balancing work and family by taking five years off to raise her son while maintaining career momentum• Moving from imposter syndrome to "empowerment syndrome" by educating stakeholders about marketing's strategic valueEver wonder how a tech company transforms from a $5 billion infrastructure provider to a $20 billion cloud leader? The secret might just be in its marketing strategy.Mandy Dhaliwal, CMO at Nutanix, pulls back the curtain on her remarkable journey reshaping how enterprises approach hybrid multi-cloud solutions and AI deployment. With 25 years of technology marketing experience and a Level Two sommelier certification, Mandy brings unique perspective to brand transformation and customer engagement."When I arrived, everyone talked about hybrid multi-cloud, but I said 'I don't know a single CIO who wakes up wanting to buy that,'" Mandy reveals. Instead, she championed clear, customer-centric messaging: "One platform to run apps and data anywhere." This fundamental shift from technical jargon to value-driven communication helped quadruple Nutanix's market value.She shares candidly about elevating authentic customer voices, breaking through the "sea of sameness" with bold branding decisions, and building cross-functional alignment between marketing, sales, and product teams.Beyond marketing strategy, Mandy offers refreshing insights on work-life integration, including her decision to take five years off to raise her son without missing a career beat. Check out Nyla, the AI agent at nutanix.com, and see how they're making AI deployment simpler for enterprises with our "run anything anywhere" platform.Rajiv Parikh: https://www.linkedin.com/in/rajivparikh/Mandy Dhaliwal: https://www.linkedin.com/in/1mandydhaliwal/As the Chief Marketing Officer for Nutanix, she leads the global marketing strategy. She's been a key leader in Nutanix's remarkable progress, quintupling its market value from roughly $5B to $20B, proving that marketing, branding, positioning has a hand in driving valuation.Before joining Nutanix, Dhaliwal held the CMO position at Boomi and Fugue, and she has also been a senior marketing leader at BlazeMeter, SOASTA, EMC, and Legato Systems.She attended Simon Fraser University for undergrad and holds an MBA in Technology Management from Pepperdine University and notably, a level two certification from the Court of Master Sommeliers.Website: https://www.position2.com/podcast/Rajiv Parikh: https://www.linkedin.com/in/rajivparikh/Sandeep Parikh: https://www.instagram.com/sandeepparikh/Email us with any feedback for the show: spark@position2.com
Today, we have Erica Fehr, Director of Communications and Administration of the EMC, with us to share what God has placed on her heart about the Syrophoenician woman.
In this episode of the Lead with Heart Podcast, I'm honored to welcome Ron Katz - a seasoned fundraising leader with over three decades of impact in healthcare, education, and social services. Ron has raised over $100 million for mission-driven organizations, and today, he shares how his personal journey with chronic lymphocytic leukemia (CLL) has deepened his approach to donor relationships and philanthropy.We explore how personal experiences can shape and enhance fundraising effectiveness, how to build lasting donor trust, and why authentic storytelling matters - especially in healthcare philanthropy. Whether you're a major gifts officer, executive director, or emerging nonprofit leader, Ron's insight into patient-centered funding and nonprofit resilience will leave you inspired and empowered.In this episode:[03:00] Ron's path from politics to nonprofit fundraising[04:03] Leveraging a political background for nonprofit advocacy[05:00] How philanthropy drives medical advancement and enhances patient care[08:34] Building lasting donor relationships in today's fundraising landscape[11:47] The power of patient-centered funding initiatives[13:44] Ron's journey with CLL and its impact on his work[16:03] How to build strong donor relationships[18:07] The role of donor funding in research and treatment innovation[20:36] Ethical storytelling in healthcare fundraising[24:02] Key takeaways for emerging nonprofit professionals[26:06] Universal principles that apply across nonprofit sectorsRESOURCESE62: Turning Personal Loss Into Community Impact with Susan Combs from Pancakes for RogerCONNECT WITH RONLinkedIn: Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
In January, 2022 today's guest, Mike Paciello, made his first appearance on Unstoppable Mindset in Episode 19. It is not often that most of us have the opportunity and honor to meet a real trendsetter and pioneer much less for a second time. However, today, we get to spend more time with Mike, and we get to talk about not only the concepts around web accessibility, but we also discuss the whole concept of inclusion and how much progress we have made much less how much more work needs to be done. Mike Paciello has been a fixture in the assistive technology world for some thirty years. I have known of him for most of that time, but our paths never crossed until September of 2021 when we worked together to help create some meetings and sessions around the topic of website accessibility in Washington D.C. As you will hear, Mike began his career as a technical writer for Digital Equipment Corporation, an early leader in the computer manufacturing industry. I won't tell you Mike's story here. What I will say is that although Mike is fully sighted and thus does not use much of the technology blind and low vision persons use, he really gets it. He fully understands what Inclusion is all about and he has worked and continues to work to promote inclusion and access for all throughout the world. As Mike and I discuss, making technology more inclusive will not only help persons with disabilities be more involved in society, but people will discover that much of the technology we use can make everyone's life better. We talk about a lot of the technologies being used today to make websites more inclusive including the use of AI and how AI can and does enhance inclusion efforts. It is no accident that this episode is being released now. This episode is being released on July 25 to coincide with the 35th anniversary of the signing of the Americans With Disabilities Act which was signed on July 26, 1990. HAPPY BIRTHDAY ADA! After you experience our podcast with Mike, I'd love to hear your thoughts. Please feel free to email me at michaelhi@accessibe.com to tell me of your observations. Thanks. About the Guest: Mike Paciello is the Chief Accessibility Officer at AudioEye, Inc., a digital accessibility company. Prior to joining AudioEye, Mike founded WebABLE/WebABLE.TV, which delivers news about the disability and accessibility technology market. Mike authored the first book on web accessibility and usability, “Web Accessibility for People with Disabilities” and, in 1997, Mr. Paciello received recognition from President Bill Clinton for his work in the creation of World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI). He has served as an advisor to the US Access Board and other federal agencies since 1992. Mike has served as an international leader, technologist, and authority in emerging technology, accessibility, usability, and electronic publishing. Mike is the former Founder of The Paciello Group (TPG), a world-renowned software accessibility consultancy acquired in 2017 by Vispero. Ways to connect with Mike: mpaciello@webable.com Michael.paciello@audioeye.com Mikepaciello@gmail.com About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:21 Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion diversity and the unexpected meet. Normally, our guests deal with the unexpected, which is anything that doesn't have to do with inclusion or diversity. Today, however, we get to sort of deal with both. We have a guest who actually was a guest on our podcast before he was in show 19 that goes all the way back to January of 2022, his name is Mike Paciello. He's been very involved in the whole internet and accessibility movement and so on for more than 30 years, and I think we're going to have a lot of fun chatting about what's going on in the world of accessibility and the Internet and and, you know, and but we won't probably get into whether God is a man or a woman, but that's okay, God is actually both, so we don't have to worry about that. But anyway, Mike, welcome to unstoppable mindset. Mike Paciello ** 02:21 Yeah, Hey, Mike, thanks a lot. I can't believe has it really been already since today, six years since the last time I came on this? No, three, 320, 22 Oh, 2022, I for whatever I 2019 Okay, three years sounds a little bit more realistic, but still, it's been a long time. Thank you for having me. It's, it's, it's great to be here. And obviously, as you know, a lot of things have changed in my life since then. But, yeah, very Michael Hingson ** 02:46 cool. Well, you were in show number 19. And I'm not sure what number this is going to be, but it's going to be above 360 so it's been a while. Amazing, amazing, unstoppable, unstoppable. That's it. We got to keep it going. And Mike and I have been involved in a few things together, in, in later, in, I guess it was in 20 when we do the M enabling Summit, that was 2021 wasn't it? Yeah, I think it was, I think it was the year before we did the podcast, yeah, podcast, 2021 right? So we were in DC, and we both worked because there was a group that wanted to completely condemn the kinds of technologies that accessibe and other companies use. Some people call it overlays. I'm not sure that that's totally accurate today, but we we worked to get them to not do what they originally intended to do, but rather to explore it in a little bit more detail, which I think was a lot more reasonable to do. So we've, we've had some fun over the years, and we see each other every so often, and here we are again today. So yeah, I'm glad you're here. Well, tell us a little about well, and I guess what we'll do is do some stuff that we did in 2022 tell us about kind of the early Mike, growing up and all that and what eventually got you into dealing with all this business of web accessibility and such. Yeah, thank you. Mike Paciello ** 04:08 You know, I've tried to short this, shorten this story 100 times. Oh, don't worry. See if I get let's see if I can keep it succinct and and for the folks out there who understand verbosity and it's in its finest way for screen reader users, I'll try not to be verbose. I already am being Michael Hingson ** 04:28 intermediate levels fine. Mike Paciello ** 04:30 I came into this entire field as a technical writer trying to solve a problem that I kind of stumbled into doing some volunteer work for the debt the company that I then then worked for, a Digital Equipment Corporation, a software company, DEC software hardware company, back then, right back in the early 80s. And as a technical writer, I started learning at that time what was called Gen code. Eventually that morphed in. To what Goldfarb, Charles Goldfarb at IBM, called SGML, or standard, Generalized Markup Language, and that really became the predecessor, really gave birth to what we see on the web today, to HTML and the web markup languages. That's what they were, except back then, they were markup languages for print publications. So we're myself and a lot of colleagues and friends, people probably here, I'm sure, at bare minimum, recognized named George Kercher. George and I really paired together, worked together, ended up creating an international steer with a group of other colleagues and friends called the icad 22 which is 22 stands for the amount of elements in that markup language. And it became the adopted standard accessibility standard for the American Association of Publishers, and they published that became official. Eventually it morphed into what we today call, you know, accessible web development. It was the first instance by that was integrated into the HTML specification, I think officially, was HTML 3.1 3.2 somewhere in there when it was formally adopted and then announced in 1997 and at the World Wide Web Conference. That's really where my activity in the web began. So I was working at DEC, but I was doing a lot of volunteer work at MIT, which is where the W 3c was located at that particular time. And Tim Bursley, who a lot of people i Sir, I'm sure, know, the inventor of the web, led the effort at that time, and a few other folks that I work with, and.da Jim Miller, a few other folks. And we were, well, I wasn't specifically approached. Tim was approached by Vice President Gore and eventually President Clinton at that time to see if we could come up with some sort of technical standard for accessibility. And Tim asked if I'd like to work on it myself. Danielle, Jim, a few others, we did, and we came up that first initial specification and launched it as part of the Web Accessibility Initiative, which we created in 1997 from there, my career just took off. I went off did a couple of small companies that I launched, you know, my namesake company, the Paciello Group, or TPG, now called TPG IGI, yeah, yeah, which was acquired by vector capital, or this bureau back in 2017 so it's hard to believe that's already almost 10 years ago. No, yeah. And I've been walking in, working in the software, web accessibility field, usability field, writing fields, you know, for some pretty close to 45 years. It's 2025 40 years, I mean, and I started around 1984 I think it was 8384 when all this first Michael Hingson ** 07:59 started. Wow, so clearly, you've been doing it for a while and understand a lot of the history of it. So how overall has the whole concept of web accessibility changed over the years, not only from a from a coding standpoint, but how do you think it's really changed when it comes to being addressed by the public and companies and so on. Mike Paciello ** 08:26 That's a great question. I'd certainly like to be more proactive and more positive about it, but, but let me be fair, if you compare today and where web accessibility resides, you know, in the in the business value proposition, so to speak, and list the priorities of companies and corporations. You know, fortune 1000 fortune 5000 call whatever you whatever you want. Accessibility. Is there people? You could say section five way you could say the Web Accessibility Initiative, WCAG, compliance, and by and large, particularly technology driven, digital economy driven businesses, they know what it is. They don't know how to do it. Very rarely do they know how to do it. And even the ones that know how to do it don't really do it very well. So it kind of comes down to the 8020, rule, right? You're a business. Whatever kind of business you are, you're probably in more online presence than ever before, and so a lot of your digital properties will come under you know the laws that mandate usability and accessibility for people with disabilities today that having been said and more and more people know about it than ever before, certainly from the time that I started back in the you know, again, in the early, mid 80s, to where we are today. It's night and day. But in terms of prioritization, I don't know. I think what happens quite often is business value proposition. Decisions get in the way. Priorities get in the way of what a business in, what its core business are, what they're trying to accomplish, who they're trying to sell, sell to. They still view the disability market, never mind the blind and low vision, you know, market alone as a niche market. So they don't make the kind of investors that I, I believe that they could, you know, there's certainly, there are great companies like like Microsoft and and Google, Amazon, Apple, you know, a lot of these companies, you know, have done some Yeoman work at that level, but it's nowhere near where it should be. It just absolutely isn't. And so from that standpoint, in where I envision things, when I started this career was when I was in my 20 somethings, and now I'm over now I'm over 60. Well over 60. Yeah, I expected a lot more in, you know, in an internet age, much, much more. Michael Hingson ** 11:00 Yeah, yeah. Well, it's it's really strange that so much has happened and yet so much hasn't happened. And I agree with you, there's been a lot of visibility for the concept of accessibility and inclusion and making the the internet a better place, but it is so unfortunate that most people don't know how to how to do anything with it. Schools aren't really teaching it. And more important than even teaching the coding, from from my perspective, looking at it more philosophically, what we don't tend to see are people really recognizing the value of disabilities, and the value that the market that people with disabilities bring to the to the world is significant. I mean, the Center for Disease Control talks about the fact that they're like up to 25% of all Americans have some sort of disability. Now I take a different approach. Actually. I don't know whether you've read my article on it, but I believe everyone on the in the in the world has a disability, and the reality is, most people are light dependent, but that's as much a disability as blindness. Except that since 1878 when Thomas Edison invented the light bulb. We have focused nothing short of trying to do everything we can to improve light on demand for the last 147 years. And so the disability is mostly covered up, but it's still there. Mike Paciello ** 12:37 You know, yeah, and I did read that article, and I couldn't agree with you more. In fact, I personally think, and I actually have my own blog coming out, and probably later this month might be early, early July, where I talk about the fact that accessibility okay and technology really has been all along. And I love the fact that you call, you know, you identified the, you know, the late 1800s there, when Edison did the the light bulb, Alexander Graham Bell came up with, you know, the telephone. All of those adventures were coming about. But accessibility to people with disabilities, regardless of what their disability is, has always been a catalyst for innovation. That was actually supposed to be the last one I was going to make tonight. Now it's my first point because, because I think it is exactly as you said, Mike, I think that people are not aware. And when I say people, I mean the entire human population, I don't think that we are aware of the history of how, how, because of, I'm not sure if this is the best word, but accommodating users, accommodating people with disabilities, in whatever way, the science that goes behind that design architectural to the point of development and release, oftentimes, things that were done behalf of people with disabilities, or for People with disabilities, resulted in a fundamental, how's this for? For an interesting term, a fundamental alteration right to any other you know, common, and I apologize for the tech, tech, tech language, user interface, right, right? Anything that we interact with has been enhanced because of accessibility, because of people saying, hey, if we made this grip a little bit larger or stickier, we'll call it so I can hold on to it or softer for a person that's got fine motor dexterity disabilities, right? Or if we made a, you know, a web browser, which, of course, we have such that a blind individual, a low vision individual, can adjust the size of this, of the images and the fonts and things like that on a web page, they could do that unknown. Well, these things now. As we well know, help individuals without disabilities. Well, I'm not much, right, and I, again, I'm not speaking as a person beyond your characterization that, hey, look, we are all imperfect. We all have disabilities. And that is, that is absolutely true. But beyond that, I wear glasses. That's it. I do have a little hearing loss too. But you know, I'm finding myself more and more, for example, increasing the size of text. In fact, my note, yes, I increase them to, I don't know they're like, 18 point, just so that it's easier to see. But that is a common thing for every human being, just like you said. Michael Hingson ** 15:36 Well, the reality is that so many tools that we use today come about. And came about because of people with disabilities. Peggy Chung Curtis Chung's wife, known as the blind history lady, and one of the stories that she told on her first visit to unstoppable mindset, which, by the way, is episode number five. I remember that Peggy tells the story of the invention of the typewriter, which was invented for a blind countist, because she wanted to be able to communicate with her lover without her husband knowing about it, and she didn't want to dictate things and so on. She wanted to be able to create a document and seal it, and that way it could be delivered to the lever directly. And the typewriter was the result of Mike Paciello ** 16:20 that? I didn't know that. I will definitely go back. I just wrote it down. I wrote down a note that was episode number five, yeah, before with Curtis a couple of times, but obviously a good friend of ours, yeah, but I yeah, that's, that's, that's awesome. Michael Hingson ** 16:37 Well, and look at, I'll tell you one of the things that really surprises me. So Apple was going to get sued because they weren't making any of their products accessible. And before the lawsuit was filed, they came along and they said, we'll fix it. And they did make and it all started to a degree with iTunes U but also was the iPhone and the iPod and so on. But they they, they did the work. Mostly. They embedded a screen reader called Voiceover in all of their operating systems. They did make iTunes you available. What really surprises me, though is that I don't tend to see perhaps some things that they could do to make voiceover more attractive to drivers so they don't have to look at the screen when a phone call comes in or whatever. And that they could be doing some things with VoiceOver to make it more usable for sighted people in a lot of instances. And I just don't, I don't see any emphasis on that, which is really surprising to me. Mike Paciello ** 17:38 Yeah, I totally agree. I mean, there are a lot of use cases there that you go for. I think Mark Rico would certainly agree with you in terms of autonomous driving for the blind, right? Sure that too. But yeah, I definitely agree and, and I know the guy that the architect voiceover and develop voiceover for Apple and, boy, why can I think of his last name? I know his first name. First name is Mike. Is with Be My Eyes now and in doing things at that level. But I will just say one thing, not to correct you, but Apple had been in the accessibility business long before voice over Alan Brightman and Gary mulcher were instrumental towards convincing, you know, jobs of the importance of accessibility to people with disabilities, Michael Hingson ** 18:31 right? But they weren't doing anything to make products accessible for blind people who needed screen readers until that lawsuit came along. Was Mike Paciello ** 18:40 before screen readers? Yeah, that was before, Michael Hingson ** 18:43 but they did it. Yeah. The only thing I wish Apple would do in that regard, that they haven't done yet, is Apple has mandates and requirements if you're going to put an app in the App Store. And I don't know whether it's quite still true, but it used to be that if your app had a desktop or it looked like a Windows desktop, they wouldn't accept it in the app store. And one of the things that surprises me is that they don't require that app developers make sure that their products are usable with with VoiceOver. And the reality is that's a it doesn't need to be a really significantly moving target. For example, let's say you have an app that is dealing with displaying star charts or maps. I can't see the map. I understand that, but at least voiceover ought to give me the ability to control what goes on the screen, so that I can have somebody describe it, and I don't have to spend 15 or 20 minutes describing my thought process, but rather, I can just move things around on the screen to get to where we need to go. And I wish Apple would do a little bit more in that regard. Mike Paciello ** 19:52 Yeah, I think that's a great a great thought and a great challenge, if, between me and you. Yeah, I think it goes back to what I said before, even though we both see how accessibility or accommodating users with disabilities has led to some of the most incredible innovations. I mean, the Department of Defense, for years, would integrate people with disabilities in their user testing, they could better help, you know, military soldiers, things like that, assimilate situations where there was no hearing, there was they were immobile, they couldn't see all, you know, all of these things that were natural. You know, user environments or personas for people with disabilities. So they led to these kind of, you know, incredible innovations, I would tell you, Mike, I think you know this, it's because the business value proposition dictates otherwise. Michael Hingson ** 20:55 Yeah, and, well, I guess I would change that slightly and say that people think that the business proposition does but it may very well be that they would find that there's a lot more value in doing it if they would really open up their minds to looking at it differently. It's Mike Paciello ** 21:10 kind of, it's kind of like, it's tough. It's kind of like, if I could use this illustration, so to speak, for those who may not be religiously inclined, but you know, it's, it's like prophecy. Most people, you don't know whether or not prophecy is valid until years beyond, you know, years after. And then you could look back at time and say, See, it was all along. These things, you know, resulted in a, me, a major paradigm shift in the way that we do or don't do things. And I think that's exactly what you're saying. You know, if, if people would really look at the potential of what technologies like, you know, a voice over or, as you know, a good friend of mine said, Look, we it should be screen readers. It should be voice IO interfaces, right? That every human can use and interact with regardless. That's what we're really talking about. There's Michael Hingson ** 22:10 a big discussion going on some of the lists now about the meta, Ray Ban, glasses, and some of the things that it doesn't do or that they don't do well, that they should like. It's really difficult to get the meta glasses to read completely a full page. I think there are ways that people have now found to get it to do that, but there are things like that that it that that don't happen. And again, I think it gets back to what you're saying is the attitude is, well, most people aren't going to need that. Well, the reality is, how do you know and how do you know what they'll need until you offer options. So one of my favorite stories is when I worked for Kurzweil a long time ago, some people called one day and they wanted to come and see a new talking computer terminal that that Ray and I and others developed, and they came up, and it turns out, they were with one of those initial organizations out of Langley, Virginia, the CIA. And what they wanted to do was to use the map the the terminal connected to their computers to allow them to move pointers on a map and not have to watch the map or the all of the map while they were doing it, but rather, the computer would verbalize where the pointer was, and then they could they could move it around and pin a spot without having to actually look at the screen, because the way their machine was designed, it was difficult to do that. You know, the reality is that most of the technologies that we need and that we use and can use could be used by so much, so many more people, if people would just really look at it and think about it, but, but you're right, they don't. Mike Paciello ** 24:04 You know, it's, of course, raise a raise another good friend of mine. We both having in common. I work with him. I been down his office a few, more than few times, although his Boston office, anyway, I think he's, I'm not sure he's in Newton. He's in Newton. Yeah. Is he still in Newton? Okay. But anyway, it reminded me of something that happened in a similar vein, and that was several years ago. I was at a fast forward forward conference, future forward conference, and a company, EMC, who absorbed by Dell, I think, right, yes, where they all are. So there I was surprised that when that happened. But hey, yeah, yeah, I was surprised that compact bought depth, so that's okay, yeah, right. That HP bought count, right? That whole thing happened. But um, their chief science, chief scientist, I think he was a their CSO chief scientist, Doc. Came up and made this presentation. And basically the presentation was using voice recognition. They had been hired by the NSA. So it was a NSA right to use voice recognition in a way where they would recognize voices and then record those voices into it, out the output the transcript of that right text, text files, and feed them back to, you know, the NSA agents, right? So here's the funny part of that story goes up i i waited he gave his presentation. This is amazing technology, and what could it was like, 99% accurate in terms of not just recognizing American, English speaking people, but a number of different other languages, in dialects. And the guy who gave the presentation, I actually knew, because he had been a dec for many years. So in the Q and A Part I raised by hand. I got up there. He didn't recognize it a few years had gone by. And I said, you know, this is amazing technology. We could really use this in the field that I work in. And he said, Well, how's that? And I said, you know, voice recognition and outputting text would allow us to do now this is probably 2008 2009 somewhere in that area, would allow us to do real time, automated transcription for the Deaf, Captioning. And he looks at me and he he says, Do I know you? This is through a live audience. I said. I said, Yeah, Mark is it was. Mark said, So Mike gas yellow. He said, you're the only guy in town that I know that could turn a advanced, emerging technology into something for people with disabilities. I can't believe it. So that was, that was, but there was kind of the opposite. It was a technology they were focused on making this, you know, this technology available for, you know, government, obviously covert reasons that if they were using it and applying it in a good way for people with disabilities, man, we'd have been much faster, much further along or even today, right? I mean, it's being done, still not as good, not as good as that, as I saw. But that just goes to show you what, what commercial and government funding can do when it's applied properly? Michael Hingson ** 27:41 Well, Dragon, naturally speaking, has certainly come a long way since the original Dragon Dictate. But there's still errors, there's still things, but it does get better, but I hear exactly what you're saying, and the reality is that we don't tend to think in broad enough strokes for a lot of the things that we do, which is so unfortunate, Mike Paciello ** 28:03 yeah? I mean, I've had an old saying that I've walked around for a long time. I should have, I should make a baseball cap, whether something or T shirt. And it simply was, think accessibility, yeah, period. If, if, if we, organizations, people, designers, developers, architects, usability, people, QA, people. If everybody in the, you know, in the development life cycle was thinking about accessibility, or accessibility was integrated, when we say accessibility, we're talking about again, for users with disabilities, if that became part of, if not the functional catalyst, for technology. Man, we'd have been a lot further along in the quote, unquote value chains than we are today. Michael Hingson ** 28:46 One of the big things at least, that Apple did do was they built voiceover into their operating system, so anybody who buys any Apple device today automatically has redundancy here, but access to accessibility, right? Which, which is really the way it ought to be. No offense to vispero and jaws, because they're they're able to fill the gap. But still, if Microsoft had truly devoted the time that they should have to narrate her at the beginning. We might see a different kind of an architecture today. Mike Paciello ** 29:26 You know, I so I want to, by the way, the person that invented that wrote that code is Mike shabanik. That's his name I was thinking about. So Mike, if you're listening to this guy, just hi from two others. And if he's not, he should be, yeah, yeah, exactly right from two other mics. But so let me ask you this question, because I legitimately can't remember this, and have had a number of discussions with Mike about this. So VoiceOver is native to the US, right? Michael Hingson ** 29:56 But no, well, no to to the to the to the. Products, but not just the US. No, Mike Paciello ** 30:02 no, I said, OS, yes, it's native to OS, yeah, right. It's native that way, right? But doesn't it still use an off screen model for producing or, you know, translate the transformation of, you know, on screen to voice. Michael Hingson ** 30:27 I'm not sure that's totally true. Go a little bit deeper into that for me. Mike Paciello ** 30:34 Well, I mean, so NVDA and jaws use this off screen model, right, which is functionally, they grab, will they grab some content, or whatever it is, push it to this, you know, little black box, do all those translations, you know, do all the transformation, and then push it back so it's renderable to a screen reader. Okay, so that's this off screen model that is transparent to the users, although now you know you can get into it and and tweak it and work with it right, right? I recall when Mike was working on the original design of of nary, excuse me, a voiceover, and he had called me, and I said, Are you going to continue with the notion of an off screen model? And he said, Yeah, we are. And I said, Well, when you can build something that's more like what TV Raman has built into Emacs, and it works integral to the actual OS, purely native. Call me because then I'm interested in, but now that was, you know, 1520, years ago, right? I mean, how long has voiceover been around, Michael Hingson ** 31:51 since 2007 Mike Paciello ** 31:54 right? So, yeah, 20 years ago, right? Just shy of 20 years, 18 years. So I don't know. I honestly don't know. I'm Michael Hingson ** 32:02 not totally sure, but I believe that it is, but I can, you know, we'll have to, we'll have to look into that. Mike Paciello ** 32:08 If anyone in the audience is out there looking at you, get to us before we find out. Let us we'll find out at the NFB Michael Hingson ** 32:12 convention, because they're going to be a number of Apple people there. We can certainly ask, there Mike Paciello ** 32:17 you go. That's right, for sure. James Craig is bound to be there. I can ask him and talk to him about that for sure. Yep, so anyway, Michael Hingson ** 32:23 but I think, I think it's a very it's a valid point. And you know, the the issue is that, again, if done right and app developers are doing things right there, there needs to, there ought to be a way that every app has some level of accessibility that makes it more available. And the reality is, people, other than blind people use some of these technologies as well. So we're talking about voice input. You know, quadriplegics, for example, who can't operate a keyboard will use or a mouse can use, like a puff and zip stick to and and Dragon to interact with a computer and are successful at doing it. The reality is, there's a whole lot more opportunities out there than people think. Don't Mike Paciello ** 33:11 I agree with that. I'm shaking my head up and down Mike and I'm telling you, there is, I mean, voice recognition alone. I can remember having a conversation with Tony vitality, one of the CO inventors of the deck talk. And that goes all the way back into the, you know, into the early 90s, about voice recognition and linguistics and what you know, and I know Kurzweil did a lot of working with Terry right on voice utterances and things like that. Yeah, yeah. There's, there's a wide open window of opportunity there for study and research that could easily be improved. And as you said, and this is the point, it doesn't just improve the lives of the blind or low vision. It improves the lives of a number of different types of Persona, disability persona types, but it would certainly create a pathway, a very wide path, for individuals, users without disabilities, in a number of different life scenarios. Michael Hingson ** 34:10 Yeah, and it's amazing how little sometimes that's done. I had the pleasure a few years ago of driving a Tesla down Interstate 15 out here in California. Glad I wasn't there. You bigot, you know, the co pilot system worked. Yeah, you know, I just kept my hands on the wheel so I didn't very much, right? Not have any accidents. Back off now it worked out really well, but, but here's what's really interesting in that same vehicle, and it's something that that I find all too often is is the case if I were a passenger sitting in the front seat, there's so much that I as a passenger don't have access to that other passenger. Do radios now are mostly touchscreen right, which means and they don't build in the features that would make the touchscreen system, which they could do, accessible. The Tesla vehicle is incredibly inaccessible. And there's for a guy who's so innovative, there's no reason for that to be that way. And again, I submit that if they truly make the product so a blind person could use it. Think of how much more a sighted person who doesn't have to take their eyes off the road could use the same technologies. Mike Paciello ** 35:35 You know, Mike, again, you and I are on the same page. I mean, imagine these guys are supposed to be creative and imaginative and forward thinking, right? Could you? Can you imagine a better tagline than something along the lines of Tesla, so user friendly that a blind person can drive it? Yeah? I mean this is, have you heard or seen, you know, metaphorically speaking, or that's okay, a an advertisement or PR done by any, any company, because they're all, all the way across the board, that hasn't featured what it can do to enhance lives of people with disabilities. Where it wasn't a hit. I mean, literally, it was, yeah, you see these commercials played over and over to Apple, Microsoft, Emma, I see McDonald's, Walmart. I mean, I could just name, name the one after another. Really, really outstanding. Salesforce has done it. Just incredible. They would do it, yeah. I mean, there is there any more human centric message than saying, Look what we've built and designed we're releasing to the masses and everyone, anyone, regardless of ability, can use it. Yeah, that, to me, is that's, I agree that's a good route, right for marketing and PR, good, Michael Hingson ** 37:03 yeah. And yet they don't, you know, I see commercials like about one of the one of the eye injections, or whatever Bobby is, Mo or whatever it is. And at the beginning, the woman says, I think I'm losing sight of the world around me. You know that's all about, right? It's eyesight and nothing else. And I appreciate, I'm all for people keeping their eyesight and doing what's necessary. But unfortunately, all too often, we do that at the detriment of of other people, which is so unfortunate. Mike Paciello ** 37:39 Yeah, you know again, not to, not to get off the subject, but one of my favorite books is rethinking competitive advantage, by Ram Sharon. I don't know if you know know him, but the guy is one of my heroes in terms of just vision and Business and Technology. And in this, this book, he wrote this a couple of years ago. He said this one this is his first rule of competition in the digital age. The number one rule was simply this, a personalized consumer experience, key to exponential growth. That's exactly you and I are talking about personally. I want to see interfaces adapt to users, rather than what we have today, which is users having to adapt to the interface. Michael Hingson ** 38:32 Yeah, and it would make so much sense to do so. I hope somebody out there is listening and will maybe take some of this to heart, because if they do it right, they can have a huge market in no time at all, just because they show they care. You know, Nielsen Company did a survey back in 2016 where they looked at a variety of companies and consumers and so on. And if I recall the numbers right, they decided that people with disabilities are 35% more likely to continue to work with and shop, for example, at companies that really do what they can to make their websites and access to their products accessible, as opposed to not. And that's that's telling. It's so very telling. But we don't see people talking about that nearly like we should Mike Paciello ** 39:20 you talk about a business value proposition. There is bullet proof that where you are leaving money on the table, yep, and a lot of it, yeah, exactly. We're not talking about 1000s or hundreds of 1000s. We're talking about billions and trillions, in some instances, not an exaggeration by any stretch of the imagination, very, very simple math. I had this conversation a couple years ago with the CEO of Pearson. At that time, he's retired, but, you know, I told him, if you spent $1 for every person that it was in the world with. Disability, you're, you're, you're talking about 1/4 of the population, right? It's simple math, simple math, Michael Hingson ** 40:08 but people still won't do it. I mean, we taught you to mention section 508, before with the whole issue of web access, how much of the government has really made their websites accessible, even though it's the law? Mike Paciello ** 40:19 Yeah, three years, three or four years ago, they did a study, and they found out that the good that every federal agency, most of the federal agencies, were not even keeping up thinking with reporting of the status, of where they were, and yet that was written right into the five way law. They were mandated to do it, and they still did do Michael Hingson ** 40:37 it. We haven't, you know, the whole Americans with Disabilities Act. Finally, the Department of Justice said that the internet is a place of business, but still, it's not written in the law. And of course, we only see about 3% of all websites that tend to have any level of access. And there's no reason for that. It's not that magical. And again, I go back to what do we do to get schools and those who teach people how to code to understand the value of putting in accessibility right from the outset? Mike Paciello ** 41:10 Yeah, no, I totally agree with you. I think this is what Kate sanka is trying to do with with Teach access. In fact, you know, again, my company, TPG was one of the founding companies have teach access back again, 10 years ago, when it first started. But that's where it starts. I mean, they're, they're pretty much focused on post secondary, university education, but I could tell you on a personal level, I was speaking at my kids grade school, elementary school, because they were already using laptops and computers back then it starts. Then you've got to build a mindset. You've got to build it we you've heard about the accessibility, maturity models coming out of the W, 3c, and in I, double AP. What that speaks to fundamentally, is building a culture within your corporate organization that is think accessibility as a think accessibility mindset, that it is woven into the fiber of every business line, in every technology, software development life cycle, all of the contributors at that level, from A to Z. But if you don't build it into the culture, it's not going to happen. So I would love to see a lot more being done at that level. But yeah, it's, it's, it's a, it's a hero. Yeah, Michael Hingson ** 42:34 we're, we're left out of the conversation so much. Yeah, yeah, totally. So you, you sold TPG, and you then formed, or you had web able and then able Docs. Mike Paciello ** 42:48 So what web able came out was a carve out, one of two carve outs that I had from when I sold TPG. The other was open access technologies, which which eventually was sold to another accessibility company primarily focused on making documentation accessible to meet the WCAG and other standards requirements and web able I carved out. It's been a kind of a hobby of mine now, for since I sold TPG, I'm still working on the back end, ironically, from the get go, so we're talking, you know, again, eight years ago, I had built machine learning and AI into it. From then back then, I did so that what it does is it very simply, goes out and collects 1000s and 1000s of articles as it relates to technology, people with disabilities, and then cleans them up and post them to web able.com I've got a lot more playing for it, but that's in a nutshell. That's what it does. And I don't we do some we do some QA review to make sure that the cleanup in terms of accessibility and the articles are are properly formatted and are accessible. We use the web aim API, but yeah, works like magic. Works like clockwork, and that's got aI uses IBM Watson AI built into it. Yeah, enable docs was abledocs was, how should I say this in a nice way, abledocs was a slight excursion off of my main route. It can work out. I wish it had. It had a lot of potential, much like open access technologies, but they both suffered from owners who really, really not including myself, who just didn't have good vision and in lack humility, Michael Hingson ** 44:43 yeah. How's that? There you go. Well, so not to go political or anything, but AI in general is interesting, and I know that there have been a lot of debates over the last few years about artificial. Intelligence and helping to make websites accessible. There are several companies like AudioEye, user way, accessibe and so on that to one degree or another, use AI. What? What? So in general, what do you think about AI and how it's going to help deal with or not, the whole issue of disabilities and web access, Mike Paciello ** 45:22 yeah, and we're going to set aside Neil Jacobs thoughts on how he sees it in the future, right? Although I have to tell you, he gave me some things to think about, so we'll just set that to to the side. So I think what AI offers today is something that I thought right away when it started to see the, you know, the accessibes, the user ways, the audio, eyes, and all the other companies kind of delving into it, I always saw potential to how's this remediate a fundamental problem or challenge, let's not call it a problem, a challenge that we were otherwise seeing in the professional services side of that equation around web accessibility, right? So you get experts who use validation tools and other tools, who know about code. Could go in and they know and they use usability, they use user testing, and they go in and they can tell you what you need to do to make your digital properties right, usable and accessible. People with disabilities, all well and good. That's great. And believe me, I had some of the best people, if not the best people in the world, work for me at one time. However, there are a couple of things it could not do in it's never going to do. Number one, first and foremost, from my perspective, it can't scale. It cannot scale. You can do some things at, you know, in a large way. For example, if, if a company is using some sort of, you know, CMS content management system in which their entire sites, you know, all their sites, all their digital properties, you know, are woven into templates, and those templates are remediated. So that cuts down a little bit on the work. But if you go into companies now, it's not like they're limited to two or three templates. Now they've got, you know, department upon department upon department, everybody's got a different template. So even those are becoming very vos, very verbose and very plentiful. So accessibility as a manual effort doesn't really scale well. And if it does, even if it could, it's not fast enough, right? So that's what AI does, AI, coupled with automation, speeds up that process and delivers a much wider enterprise level solution. Now again, AI automation is not, is not a whole, is not a holistic science. You know, it's not a silver bullet. David Marathi likes to use the term, what is he? He likes the gold standard. Well, from his perspective, and by the way, David Marathi is CEO of audio. Eye is a combination of automation AI in expert analysis, along with the use of the integration of user testing and by user testing, it's not just personas, but it's also compatibility with the assistive technologies that people with disabilities use. Now, when you do that, you've got something that you could pattern after a standard software development life cycle, environment in which you integrate all of these things. So if you got a tool, you integrate it there. If you've got, you know, a digital accessibility platform which does all this automation, AI, right, which, again, this is the this is a forester foresters take on the the the daps, as they calls it. And not really crazy about that, but that's what they are. Digital Accessibility platforms. It allows us to scale and scale at costs that are much lower, at speeds that are much faster, and it's just a matter of like any QA, you've got to check your work, and you've got it, you can't count on that automation being absolute. We know for a fact that right now, at best, we're going to be able to get 35 to 40% accuracy, some claim, larger different areas. I'm still not convinced of that, but the fact of the matter is, it's like anything else. Technology gets better as it goes, and we'll see improvements over time periods. Michael Hingson ** 49:49 So here's here's my thought, yeah, let's say you use AI in one of the products that's out there. And I. You go to a website and you include it, and it reasonably well makes the website 50% more usable and accessible than it was before. I'm just, I just threw out that number. I know it's random. Go ahead, Yep, yeah, but let's say it does that. The reality is that means that it's 50% that the web developers, the web coders, don't have to do because something else is dealing with it. But unfortunately, their mentality is not to want to deal with that because they also fear it. But, you know, I remember back in the mid 1980s I started a company because I went off and tried to find a job and couldn't find one. So I started a company with a couple of other people, where we sold early PC based CAD systems to architects, right? And we had AutoCAD versus CAD. Another one called point line, which was a three dimensional system using a y cap solid modeling board that took up two slots in your PC. So it didn't work with all PCs because we didn't have enough slots. But anyway, right, right, right. But anyway, when I brought architects in and we talked about what it did and we showed them, many of them said, I'll never use that. And I said, why? Well, it does work, and that's not the question. But the issue is, we charge by the time, and so we take months to sometimes create designs and projects, right? And so we can't lose that revenue. I said, you're looking at it all wrong. Think about it this way, somebody gives you a job, you come back and you put it in the CAD system. You go through all the iterations it takes, let's just say, two weeks. Then you call your customer in. You use point line, and you can do a three dimensional walk through and fly through. You can even let them look out the window and see what there is and all that they want to make changes. They tell you the changes. You go off and you make the changes. And two weeks later, now it's a month, you give them their finished product, all the designs, all the plots and all that, all done, and you charge them exactly the same price you were going to charge them before. Now you're not charging for your time, you're charging for your expertise, right? And I think that same model still holds true that the technology, I think most people will agree that it is not perfect, but there are a lot of things that it can do. Because the reality is, the Web Content Accessibility Guidelines, are all things that can be defined with computer code, whether it necessarily does it all well with AI or not, is another story. But if it does it to a decent fraction, it makes all the difference in terms of what you're able to do and how quickly you can do Mike Paciello ** 52:52 it. Yeah, I can argue with that at all. I think any time that we can make our jobs a little bit easier so that we can focus where we should be focused. In this case, as you said, the expertise side of it, right to fix those complicated scenarios or situations that require a hands on surgical like Right? Expertise, you can do that now. You've got more hours more time because it's been saved. The only thing I would say, Mike, about what, what you just said, is that there with that, with that mindset, okay, comes responsibility. Oh, yeah, in this is where I think in everybody that knows anything about this environment, you and I have an intimate understanding of this. The whole overlay discussion is the biggest problem with what happened was less about the technology and more about what claims are being made. Yeah, the technology could do which you could not do in, in some cases, could never do, or would never, would never do, well, right? So if you create, and I would submit this is true in as a fundamental principle, if you create a technology of any kind, you must, in truth, inform your clients of of what it can and cannot do so they understand the absolute value to them, because the last thing you want, because, again, we live in a, unfortunately, a very litigious world. Right soon as there's Michael Hingson ** 54:49 a mistake couldn't happen, Mike Paciello ** 54:51 they'll go right after you. So now you know, and again, I don't I'm not necessarily just blaming the ambulance chasers of the world. World. I was talking to an NFP lawyer today. He referred to them in a different name, and I can't remember well, I never heard the expression before, but that's what he meant, right? Yeah, it's the salesman and the product managers and the marketing people themselves, who are were not themselves, to your point, properly trained, properly educated, right? It can't be done, what clearly could not be said, what should or should not be said, right? And then you got lawyers writing things all over the place. So, yeah, yeah. So, so I look people knew when I made the decision to come to audio eye that it was a make or break scenario for me, or at least that's what they thought in my mindset. It always, has always been, that I see incredible possibilities as you do or technology, it just has to be handled responsibly. Michael Hingson ** 55:56 Do you think that the companies are getting better and smarter about what they portray about their products than they than they were three and four and five years ago. Mike Paciello ** 56:08 Okay, look, I sat in and chaired a meeting with the NFB on this whole thing. And without a doubt, they're getting smarter. But it took not just a stick, you know, but, but these large lawsuits to get them to change their thinking, to see, you know, where they where they were wrong, and, yeah, things are much better. There's still some issues out there. I both know it that's going to happen, that happens in every industry, Michael Hingson ** 56:42 but there are improvements. It is getting better, and people are getting smarter, and that's where an organization like the NFB really does need to become more involved than in a sense, they are. They took some pretty drastic steps with some of the companies, and I think that they cut off their nose, despite their face as well, and that didn't help. So I think there are things that need to be done all the way around, but I do see that progress is being made too. I totally Mike Paciello ** 57:11 agree, and in fact, I'm working with them right now. We're going to start working on the California Accessibility Act again. I'm really looking forward to working with the NFB, the DRC and Imperato over there and his team in the disability rights consortium, consortium with disability rights. What DRC coalition, coalition in in California. I can't wait to do that. We tried last year. We got stopped short. It got tabled, but I feel very good about where we're going this year. So that's, that's my that's, that is my focus right now. And I'm glad I'm going to be able to work with the NFB to be able to do that. Yeah, well, I, I really do hope that it passes. We've seen other states. We've seen some states pass some good legislation, and hopefully we will continue to see some of that go on. Yeah, Colorado has done a great job. Colorado sent a great job. I think they've done it. I really like what's being done with the EAA, even though it's in Europe, and some of the things that are going there, Susanna, Lauren and I had some great discussions. I think she is has been a leader of a Yeoman effort at that level. So we'll see. Let's, let's, I mean, there's still time out here. I guess I really would like to retire, Michael Hingson ** 58:28 but I know the feeling well, but I can't afford to yet, so I'll just keep speaking and all that well, Mike, this has been wonderful. I really appreciate you taking an hour and coming on, and at least neither of us is putting up with any kind of snow right now, but later in the year we'll see more of that. Mike Paciello ** 58:45 Yeah, well, maybe you will. We don't get snow down. I have. We've gotten maybe 25 flakes in North Carolina since I've been here. Michael Hingson ** 58:53 Yeah, you don't get a lot of snow. We don't hear we don't really get it here, around us, up in the mountains, the ski resorts get it, but I'm out in a valley, so we don't, yeah, Mike Paciello ** 59:02 yeah, no. I love it. I love this is golfing weather. Michael Hingson ** 59:05 There you go. If people want to reach out to you, how do they do that? Mike Paciello ** 59:11 There's a couple of ways. Certainly get in touch with me at AudioEye. It's michael.paciello@audioeye.com Michael Hingson ** 59:17 B, A, C, I, E, L, L, O, Mike Paciello ** 59:18 that's correct. Thank you for that. You could send me personal email at Mike paciello@gmail.com and or you can send me email at web able. It's m passielo at web able.com, any one of those ways. And please feel free you get on all the social networks. So feel free to link, connect to me. Anyway, I try to respond. I don't think there's anyone I I've not responded to one form or another. Michael Hingson ** 59:46 Yeah, I'm I'm the same way. If I get an email, I want to respond to it. Yeah, well, thanks again for being here, and I want to thank all of you for listening. We really appreciate it. Love to hear your thoughts about this episode. Please feel free to email. Me, you can get me the email address I generally use is Michael h i at accessibe, A, C, C, E, S, S, i, b, e.com, or you can go to our podcast page, which is Michael hingson.com/podcast, and there's a contact form there. But love to hear from you. Love to hear your thoughts, and most of all, please give us a five star rating wherever you're listening. We value your ratings and your reviews a whole lot, so we really appreciate you doing that. And if any of you, and Mike, including you, can think of other people that you think ought to be guests on the podcast, we are always looking for more people, so fill us up, help us find more folks. And we would appreciate that a great deal. So again, Mike, thanks very much. This has been a lot of fun, and we'll have to do it again. Mike Paciello ** 1:00:44 Thanks for the invitation. Mike, I really appreciate it. Don't forget to add 10 Nakata to your list, Michael Hingson ** 1:00:49 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.
I am thrilled to welcome Jacqueline Ackerman, interim director of the Women's Philanthropy Institute (WPI), to the podcast. In this episode, we're unpacking how women give and why understanding those patterns can completely reshape how we approach nonprofit fundraising strategies.Jacqueline brings a rich perspective, combining data, empathy, and decades of research to challenge traditional donor engagement approaches. From giving circles to intergenerational wealth transfer, we discuss what it means to meet women donors where they are and how fundraisers can adapt to support more values-aligned, inclusive philanthropy.In this episode:[02:40] Jacqueline's personal journey into women's philanthropy[05:37] The research process behind WPI's donor data[09:25] How women's giving differs from men's giving[13:10] Why affinity trumps capacity in donor engagement[16:29] Collective giving and how giving circles work[21:29] The value of engaging a giving circle[23:29] The case for affinity-based fundraising groups[26:13] Gen Z and cause-driven giving trends[31:05] One simple step to engage women donors more effectively[35:00] Addressing women correctly in donor communicationsRESOURCESWomen Give 2021 report on how households make charitable decisionsWPI's Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org The EmC Masterclass by Dr. Lola Gershfeld will help you enhance your communication skills to raise more revenue for your mission. This groundbreaking Emotional Connection process has been integrated into top universities' curriculum and recognized by international organizations. Use code LEADWITHHEART to enjoy a -10%.CONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Joseph Shalaby is a nationally recognized mortgage entrepreneur, investor, and the founder and CEO of eMortgage Capital (EMC)—one of the fastest-growing mortgage platforms in the United States. With a footprint in 47 states and a team of over 1,200, EMC is ranked the #1 non-delegated lender in the country and a top 5 mortgage brokerage nationally. An immigrant and self-made business leader, Joseph is known for his systems-driven approach to leadership, blending cutting-edge technology with top-tier support to empower loan officers and elevate the home financing experience. He is also the bestselling author of Rising from the Sand: An Immigrant's Path to Wealth & Influence, a personal and professional memoir that chronicles his journey from humble beginnings to leading a multi-state mortgage empire. Beyond business, Joseph is a devoted father of four, a dedicated Christian, a fitness enthusiast, and a podcast host. His show, Coffees for Closers, features unfiltered conversations with entrepreneurs and creators navigating the realities of business leadership. Joseph's philosophy is rooted in consistency, discipline, and parallel growth—building a life where success in business, family, faith, and personal development are not just possible but mutually reinforcing. Connect with Joseph: Website: https://www.emortgagecapital.com/who-we-are Instagram: https://www.instagram.com/josephshalaby Podcast: Coffees for Closers Book: Rising from the Sand: An Immigrant's Path to Wealth & Influence
In this episode of the Open Hardware Manufacturing Podcast, Stephen and Lucy explore the complex world of product certification, an essential yet often intimidating part of bringing hardware to market. They discuss the details of obtaining certifications like FCC and CE, sharing their experiences and insights from the certification process of the Lumen PMP V4. Addressing the challenges of navigating regulatory requirements, they emphasize the importance of understanding electromagnetic compatibility (EMC) and cover the various tests involved, such as radiated emissions and immunity.Key topics include:The significance of certificationUnderstanding the costs and time involved in the certification processInsights into the various types of testing: emissions, immunity, and ESDStrategies for preparing your product for certificationThe role of open source communities in enhancing product design and compliancePractical advice for navigating the certification landscapeDon't forget to check out https://hardware.cafe and contribute what you know! Be a part of something that will truly help small businesses around the world.Mentioned in the episode:Sparkfun blog post: https://web.archive.org/web/20200114052820/https://www.sparkfun.com/tutorials/398Stephen's Certification YouTube video: https://www.youtube.com/watch?v=NCjFhsOvi2I Blog post about the certification process: https://hardware.cafe/lumen-certs/----------------------------------Do you have any questions, comments, or topic suggestions? Email us at podcast@opulo.io. We'd love to hear from you!To find out more about what we do, check out Opulo.ioTo see everything else we do, including social media, check out Opulo.start.pageO.H.M. Podcast Merch is now here!Intro song:Complicate Ya - Otis McDonald (Creative Commons Attribution License) Hosted on Acast. See acast.com/privacy for more information.
The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders
Episode 251: In 2018, Dell set out to do something big: turn customer feedback into a system that could not only provide insights, but help set priorities and run the business. They had the data. They had the intent. But they made a compromise that many organizations settle on: Rather than enforce one unified approach to customer feedback, they allowed each team to build its own. While this helped with initial adoption and change management, it also led to fragmentation—multiple tools, different methods, no shared truth. And it got worse over time. Real progress ultimately would require centralizing what had become scattered. When Dell's Marc Stein appeared on this podcast in 2018 (episode 129), the company had just completed its EMC merger and launched a chief customer office. The ambition: one integrated Net Promoter System to tie sentiment to economics and put the customer at the center of every decision. But good intentions ran into a harsh reality: Every function was listening to customers, but no one was hearing the same thing. In this episode, Mike Valanzola, Dell's Senior Director of Voice of Customer and NPS Operations, picks up the story. He explains how misaligned tools, siloed ownership, and governance gaps made customer feedback hard to act on. His team didn't want to tear down what existed. Instead, they brought it together. Through consolidation, centralization, shared standards, and stronger governance, they transformed scattered signals into an enterprise-wide system of action. The turning point came with the Customer Experience Roadmap and Accreditation. The CXRA gave Dell a framework to drive internal accountability and rebuild trust in the system. As Mike describes, cross-functional teams now meet weekly to act on shared signals. Tomorrow's goal? Make every employee a promoter and make every signal actionable. Guest: Mike Valanzola, Senior Director, Voice of Customer and NPS Operations, Dell Technologies Host: Rob Markey, Partner, Bain & Company Give us feedback: Customer Confidential Podcast Feedback Send us a note: Contact Rob Time-Stamped Topics 00:01 - Marc Stein's 2018 ambition: a unified CX system 03:50 - Why integration faltered: fragmentation, politics, data overload 06:20 - Mike's mission: centralize tools, enforce governance 10:00 - Transforming custom systems to create shared accountability 13:30 - Early delivery surprises and sentiment gaps 17:10 - Predictive models and operational fixes 21:00 - How Dell built trust in the new NPS engine 27:45 - Weekly action meetings: turning listening into doing 35:30 - Why CXRA certification mattered, internally and externally 40:00 - Reflections on past company decisions Notable Quotes “ We have a robust partner community that allows us to expand our scale in terms of the customers that we can touch. Each and every one of those folks has some things that are important for us to hear.” [8:00] ”We do—and did—as a company, listen regularly, but we didn't always hear. The reason for that came down to every function across the company, ultimately doing their own listening programs, using their own application, governing how they listened, controlling what they got back, and not sharing it.” [18:00] ”We had been really in a run-the-business function, really focused on NPS management, really focused on owning that measurement for the company. And now, I was proposing a large-scale, end-to-end corporate transformation that was going to require my own team to think about how we operate, and effectively operate differently.” [28:00] Additional Resources Hear our 2018 podcast with Marc Stein on Dell's original CX ambition, Bringing Net Promoter to Scale Learn more about Bain's MyCX Roadmap & Accreditation
When you're outgunned, under-resourced, and facing giants, success takes more than speed. It takes teamwork, message discipline, and relentless coordination.That's how the Rebel Alliance defeats the Galactic Empire, and it's how great B2B marketing teams win in the real world. In this episode, we unpack marketing lessons from the Star Wars saga with special guest Eric Herzog, CMO at Infinidat.Together, we explore what B2B marketers can learn from thinking like a startup, aligning cross-functional teams, and building content strategies that deliver across every touchpoint.About our guest, Eric HerzogEric Herzog is the Chief Marketing Officer at Infinidat. Prior to joining Infinidat, Herzog was CMO and VP of Global Storage Channels at IBM Storage Solutions. His executive leadership experience also includes: CMO and Senior VP of Alliances for all-flash storage provider Violin Memory, and Senior Vice President of Product Management and Product Marketing for EMC's Enterprise & Mid-range Systems Division.What B2B Companies Can Learn From Star Wars:Business is a team sport. Great marketing doesn't happen in silos. Whether you're a startup or a global enterprise, success depends on alignment across every function. Eric says, “In marketing, having all kinds of people running around with different functions is wrong. They all need to work together in what I call a completely vertically integrated marketing.” Your message, your content, your sales strategy. it all has to move as one.Message discipline wins hearts and minds. When you can't outspend the competition, out-message them. A clear, consistent story can be your greatest weapon. “You need to win the hearts of the minds of your customers, and your prospects, and your channel, and your sales team,” Eric says. If your message isn't aligned, neither is your market.Think like a startup (no matter your size). Speed, focus, and adaptability aren't just startup traits; they're must-haves for any marketing team. Eric explains, “ The most successful big companies in overall functions, as well as in their marketing function, try to act like a startup.” Whether you're leading a lean team or navigating a Fortune 500 org, it's that startup mindset that helps you outmaneuver slower, more bureaucratic competitors.Quote“Business is a team sport, and a subteam of marketing as part of the business is a team sport too. If you don't work as a team, the empire will crush you. You need to be like the Rebel Alliance and all work together.”Time Stamps[0:55] Meet Eric Herzog, CMO at Infinidat[01:08] Why Star Wars?[01:54] Role of CMO at Infinidat[03:03] Origins of Star Wars[08:52] B2B Marketing Takeaways from Star Wars[30:04] Infinidat's Content Strategy[33:39] Final Thoughts and TakeawaysLinksConnect with Eric on LinkedInLearn more about InfinidatAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
The James Gunn Era of the new DCU kicks off with Superman, and Earth's Mightiest Critics have a lot to say about it!David Corenswet stars as the latest big-screen incarnation of the Man of Steel in this wacky, rebooted-but-already-established universe. Lex Luthor (Nicholas Hoult) is out to destroy Superman's public image so that he can hatch a nefarious plan involving geopolitical war. Throw in the misfit Justice Gang, Metropolis-munching Kaiju, pocket universes, Internet trolls, and a bizarre twist on Supes' origin story, and you have one of the boldest relaunches in cinema history.But "bold" doesn't necessarily mean "good". And in this week's pugnacious panel, the EMC will duke it out over whether or not Gunn has laid a promising path for future DCU films--or if Superman signals the death knell of not only a franchise, but an entire genre!Join us for a super-scrappy and spoilerific roundtable review of one of summer's most highly anticipated (and divisive) blockbusters!Subscribe, like, and comment on Kicking the Seat here on YouTube, and check us out at:kickseat.comXLetterboxdBlueSkyInstagramFacebookShow LinksWatch the Superman (2025) trailer.ICYMI: Watch Ian's Superman 2025 Public Service Announcement, including his thoughts on the DCU moving forward!As teased in the show, Ian interviewed Rachel Brosnahan a few years ago, during her Marvelous Mrs. Maisel days. Check it out here! Looking for a real punch in the feels? Check out this montage of the 1978 Donner film, set to John Williams' Superman theme.Support all of Earth's Mightiest Critics at their various outlets:Keep up with Jeff York's criticism and caricatures at The Establishing Shot and Pipeline Artists.Get seated with The Blonde in Front!Follow David Fowlie's film criticism at Keeping It Reel.Get educated with Don Shanahan at Every Movie Has a Lesson…...And Film Obsessive...and the Cinephile Hissy Fit Podcast.Keep up with Annie Banks at The Mary Sue....and We Got This Covered.Make Nice with Mike Crowley of You'll Probably Agree.And save your celluloid soul with Dave Canfield's Substack, "Creature Feature Preacher".
I'm honored to welcome Elliot Kallen to the Lead with Heart Podcast. Elliot is the president and co-founder of A Brighter Day, a nonprofit organization that has turned the devastating loss of his teenage son into a powerful mission to prevent teen suicide and offer hope to thousands of families.In this deeply moving and empowering conversation, Elliot shares how his nonprofit is supporting 3,000–6,000 families each month with free mental health toolkits, a 24/7 teen crisis text line, and Zoom counseling sessions. We explore how emotional intelligence, real communication, and parent-teen connection can create protective factors against the alarming rise in teen suicide.In this episode:[02:47] The loss that sparked a movement[05:34] Early warning signs of teen depression and suicidal thoughts[08:07] How social media affects teen self-worth[11:04] The hidden epidemic of cyberbullying[14:53] Practical strategies for emotionally connecting with teens[17:57] Programs at A Brighter Day - from text lines to Zoom therapy[21:14] The power of nonprofit partnerships[22:55] Destigmatizing suicide and mental health struggles[28:33] Elliot's vision for reaching 37 million high schoolers[33:51] Leadership lessons from scaling a grief-born missionRESOURCESTeen Crisis Text Line: Text “BRIGHTER” to 741741CONNECT WITH ELLIOTLinkedIn: Elliot KallenInstagram: @abrighterdaycharityWebsite: https://abrighterday.info/ Email: elliot@abrighterday.info Phone: 510 206 1103Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Today, we have Andy Woodworth, the Conference Pastor of the EMC, with us to share what God has placed on his heart.
I can't think of a more powerful way to celebrate 100 episodes than with Susan Inouye, a transformational executive coach and bestselling author whose work bridges neuroscience, somatics, and leadership.In this milestone conversation, we explore how nonprofit leaders can shift from head-centric to heart-centered leadership. Susan shares five key leadership shifts for building emotionally intelligent, collaborative cultures—especially across generations.If you're ready to build a culture where people feel seen, valued, and safe to contribute their gifts, this episode is a must-listen.In this episode:[02:50] Susan's unexpected journey to transformational coaching[07:11] Learning from Tony Robbins, Deepak Chopra, Pema Chödrön, and more[08:39] The difference between being and doing in leadership[10:14] How somatic and heart intelligence drive nonprofit team performance[17:58] Defining heart intelligence[20:08] Five leadership shifts to help leaders lead multigenerational teams[27:57] Building a culture of belonging in your nonprofit[34:52] A simple yet powerful practice to start leading with heart todayRESOURCESLeadership's Perfect Storm by Susan InouyeCONNECT WITH SUSANLinkedIn: Susan InouyeInstagram: @susan_inouyeSend Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org The EmC Masterclass by Dr. Lola Gershfeld will help you enhance your communication skills to raise more revenue for your mission. This groundbreaking Emotional Connection process has been integrated into top universities' curriculum and recognized by international organizations. Use code LEADWITHHEART to enjoy a -10%.CONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
I'm thrilled to welcome David Rhode. David is a seasoned leader, nonprofit coach, strategic consultant, and author of Passion Isn't Enough: A Practical Guide for Nonprofit Leaders. His career spans marketing, founding and running a nonprofit, and teaching at the University of Pennsylvania. He offers deep insight into leading sustainable organizations.In this episode, we explore how to build a resonant brand, shift from passion to strategy, and engage your board in impactful fundraising.In this episode:[02:21] David's transition from for-profit to nonprofit leadership[03:45] The key to brand clarity and consistency in the nonprofit sector[07:21] Building a brand without a marketing budget[10:57] Why David wrote Passion Isn't Enough[12:53] The three biggest challenges facing nonprofit leaders today[15:07] How to move board members from commitment to accountability[20:20] Rethinking give/get policies[25:00] Using motivation, celebration, and consistency to build a fundraising culture[28:45] Why passion alone won't sustain nonprofit leadership[31:10] Leadership skill-building[34:48] David's #1 advice for nonprofit CEOs feeling isolated or burned outRESOURCESPassion Isn't Enough: A Practical Guide for Nonprofit Leaders by David RhodeCONNECT WITH DAVIDLinkedIn: Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org The EmC Masterclass by Dr. Lola Gershfeld will help you enhance your communication skills to raise more revenue for your mission. This groundbreaking Emotional Connection process has been integrated into top universities' curriculum and recognized by international organizations. Use code LEADWITHHEART to enjoy a -10%.CONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
What if we told you that hustle isn't the only way to grow your nonprofit's impact?In this episode, I'm joined by Luis Báez, a revenue enablement strategist and sales coach whose mission is to prove that you don't have to grind to grow. Luis spent the last decade translating high-growth tech strategies into sustainable success for executive sales leaders and heart-centered business owners. We dive into the power of servant leadership, developing strong organizational culture, and embracing smarter systems to support sustainable growth.If you're a nonprofit leader navigating burnout, limited resources, and siloed teams, this conversation is your permission slip to lead differently, with heart, strategy, and intention.In this episode:[02:52] Luis's transition from sales to purpose-driven coaching[04:39] What “revenue enablement” means for nonprofits[05:57] Why donor experience matters as much as fundraising[07:53] The mindset blocks leaders must shift to scale without burnout[11:41] Building authentic workplace cultures from the top down[16:02] How to align core values with everyday leadership[20:13] Replacing grind culture with smarter systems[22:07] Creating succession and leadership development pathways[26:44] Moving from scarcity to abundance in nonprofit leadership[28:37] Conscious engagement and feedback for team alignment[31:50] A simple yet powerful strategy to build stronger teamsRESOURCESFind Luis's LinkedIn Learning courses here: https://www.linkedin.com/learning/instructors/luis-baez NOTEWORTHY QUOTES“ I like to think of nonprofits as businesses with a different tax privilege.” - Luis Báez“ We have to honor the things that intrinsically motivate the people that we hire.” - Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Mark Wheeler, CMO of Storyblok, shares insights into how Storyblock differentiates itself from other headless CMS providers, discusses the shift from traditional search to AI search, and how an API-first approach can enhance content visibility in the age of generative AI. He offers valuable advice for marketers, encouraging them to focus on personalization and to be ambitious in their campaigns. He also advised those starting their marketing careers to embrace failure as a learning opportunity and to strive for impactful marketing that resonates with audiences. About Storyblok Storyblok is a headless CMS for marketers and developers who want to make a bigger, faster market impact. It frees you from the pain of legacy CMS platforms and empowers your teams to ship content quickly and build with complete flexibility. Brands like Adidas, T-Mobile, and Renault use Storyblok to make content management fun and collaborative. It's Joyful Headless™ and it changes everything. About Mark Mark Wheeler is the CMO of Storyblok and leads the marketing strategy and execution to drive business growth and redefine the CMS category. Recognized as a Top 100 B2B global CMO, he's dedicated to building communities for marketers and developers. With a deep understanding of digital experiences, Mark ensures Storyblok delivers exceptional value. Previously, as CMO of LeanIX, he played a key role in doubling customers in two years and contributing to its successful acquisition by SAP. He has also held senior marketing roles at Nutanix, EMC, Sitecore, and Adobe. Time Stamps 00:00:18 - Guest Introduction: Mark Wheeler, CMO of Storyblock 00:00:42 - Mark's Career Journey in Tech Marketing 00:01:46 - What is a Joyful Headless CMS? 00:05:09 - The Relationship Between Marketers and Developers 00:07:47 - Who Uses a Headless CMS Like Storyblock? 00:09:31 - The Importance of API-First CMS in AI Search 00:14:09 - AI Tools and Enhancements in Storyblock 00:16:13 - Marketing Challenges with Legacy Platforms 00:19:07 - Strategies for Reaching Marketers 00:21:08 - Successful Campaigns and Content Strategies 00:24:03 - Quickfire Round: Marketing Advice Quotes "The Joyful brand or the Joyful Headless brand came about through really just speaking to a lot of our existing customers and partners who just kept on expressing that it got rid of a lot of the pain that they'd been feeling with their previous CMS products." Mark Wheeler, CMO of Storyblok “One of the brands that I think I most admire, particularly about 15 years ago, was HubSpot. And the reason I admired them in particular was because they really focused on their content marketing strategy." Mark Wheeler, CMO of Storyblok "I think the best managers will always celebrate failures as much as they celebrate the successes. And the best marketers I've always met... wanted to do the bigger and more impactful things." Mark Wheeler, CMO of Storyblok Follow Mark: Mark Wheeler on LinkedIn: https://www.linkedin.com/in/markwheeler/ Storyblok website: https://www.storyblok.com/ Storyblok on LinkedIn: https://www.linkedin.com/company/storyblok/ Follow Mike: Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/ Napier website: https://www.napierb2b.com/ Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/ If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing B2B Tech and connect with us on social media to stay updated on upcoming episodes. We'd also appreciate it if you could leave us a review on your favourite podcast platform. Want more? Check out Napier's other podcast - The Marketing Automation Moment: https://podcasts.apple.com/ua/podcast/the-marketing-automation-moment-podcast/id1659211547
What if the key to transforming healthcare lies not in technology, but in presence, compassion, and purpose? In this rich conversation, Dr. Corey Anderson shares his journey into the "being movement" and how it's reshaping the culture at Black Hills Surgical Hospital. With wisdom drawn from his own transformation and collaborative work with Dr. Jeff Mars, Corey explores the profound shift from task-driven medicine to a human-centered model that prioritizes connection, empathy, and mission-driven care.Throughout the conversation, Corey and host Meredith Bell explore the ripple effects of this approach, from shorter hospital stays and deeper patient trust to more fulfilled healthcare workers. They discuss a new interpretation of Einstein's formula, E=MC², as a guide for healing through Mission, Compassion, and Competence. If you care about leading with purpose and creating meaningful change, you'll find inspiration and practical insight you can apply in your own work and life.About the Guest: Dr. Corey Anderson is a dynamic force in the healthcare landscape, whose mission is to unlock human potential, drive innovation, and foster a culture of collaboration and excellence. With a wealth of experience spanning Executive coaching, clinical expertise, operational leadership, and educational mentorship, Corey is a true trailblazer dedicated to transforming the way we think about healthcare systems, organizations, and workplace culture.Corey oversees a diverse line of healthcare services while championing a system-wide culture program focused on value-based leadership and coaching mindsets. His ability to integrate complex operations with a people-centered approach has earned him a reputation as an architect of sustainable change and growth. He has helped lead his hospital to the #1 Ranking in Major Orthopedic Surgery for three years in a row. From the operating room to the boardroom, and from academic settings to keynote stages, Dr. Corey Anderson is a visionary leader with a singular goal: to create systems and cultures that empower individuals, achieve excellence, and leave a lasting impact. The Being Group: https://systemofcreation.com/ Being in Medicine Website: https://beinginmedicine.com/ Being in Medicine Podcast: https://podcasts.apple.com/us/podcast/being-in-medicine-with-jeff-marrs-and-corey-anderson/id1817818295 YouTube: https://www.youtube.com/@BeingInMedicine LinkedIn: https://www.linkedin.com/in/corey-anderson-a39a4513a/ Facebook https://www.facebook.com/corey.anderson.5492 Black Hills Surgical Hospital https://bhsh.com/ Black Hills Orthopedic and Spine Center: https://www.bhosc.com/ About the Host: Meredith is the Co-founder and President of Grow Strong Leaders. Her company publishes software tools and books that help people build strong relationships at work and at home.Meredith is an expert in leader and team communications, the author of three books, and the host of the Grow Strong
Dreamworks has entered the "live action remake" arena with How to Train Your Dragon, and Earth's Mightiest Critics have a take or two on the déjà vu!Dean DeBlois returns with an update of the 2010 animated hit, which he co-directed with Chris Sanders (Lilo & Stitch, The Wild Robot). He's riding solo this time and, depending on who you ask, the "new" version is either so faithful that it puts Disney's recent live-action efforts in their place--or renders the whole experience "toothless"!This week's EMC panel promises fire-breathing spectacle nonpareil, as our animated animation fans present both POV's with gusto!Join us for a look at the good, the bad and the repetitive. We also take your questions, comments, and SuperChats!Subscribe, like, and comment on Kicking the Seat here on YouTube, and check us out at:kickseat.comXLetterboxdBlueSkyInstagramFacebookShow LinksWatch the How to Train Your Dragon (2010) trailer.Watch the How to Train Your Dragon (2025) trailer.Bonus! Catch the "Target Audience's" take on the new How to Train Your Dragon film, with Ian and Luke's latest review!Support all of Earth's Mightiest Critics at their various outlets:Check out Mark "The Movie Man" Krawczyk's The Spoiler Room Podcast.Keep up with Jeff York's criticism and caricatures at The Establishing Shot and Pipeline Artists.Get seated with The Blonde in Front!Follow David Fowlie's film criticism at Keeping It Reel.Get educated with Don Shanahan at Every Movie Has a Lesson…...And Film Obsessive...and the Cinephile Hissy Fit Podcast.Keep up with Annie Banks at The Mary Sue....and We Got This Covered.Make Nice with Mike Crowley of You'll Probably Agree.And save your celluloid soul with Dave Canfield's Substack, "Creature Feature Preacher".
El informe señala que los grupos armados ilegales intensificaron sus acciones, agravando la crisis humanitaria en varias regiones del país. El ELN, el EMC y el Clan del Golfo están detrás del mayor número de hechos violentos.
I am so excited to welcome Alejandra Ramirez Wells to the Lead With Heart Podcast. Alejandra is an internal communication strategist and culture-building expert with nearly two decades of experience helping mission-driven organizations transform from the inside out.In this episode, we dive deep into how internal communication is the key to creating sustainable nonprofit culture, retaining talent, and reducing burnout. Alejandra shares actionable insights for developing values-based communication systems that align your team, build trust, and strengthen your impact, especially in times of change or crisis.If you're navigating team disengagement or organizational transitions, or just want to build a more connected and resilient staff culture, this episode is for you.In this episode:[02:45] The hidden cost of poor internal communication[04:06] Signs your nonprofit culture is misaligned[06:02] Why values should shape internal systems[08:19] Conditions for a thriving nonprofit workplace[10:24] Creating feedback loops that lead to action[13:14] Internal comms in hybrid work environments[16:33] Crisis communication for nonprofits[19:24] Helping staff connect to the organizational vision[23:13] How internal communication affects external communication[26:40] Measuring the effectiveness of internal comms[31:08] Where to start when building a communication planCONNECT WITH ALEJANDRALinkedIn: Alejandra Ramirez WellsInstagram: @readyculturesWebsite: https://www.readycultures.com/ Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Is your CMS holding your creativity—and marketing growth—hostage? When speed and agility are everything, most marketing teams are still stuck in the slow lane—waiting on developers to publish updates, launch campaigns, or even fix a typo. Sound familiar? Today's guest says it's time for marketers to take the wheel. Mark Wheeler, Chief Marketing Officer at Storyblok is here to talk about redefining what a CMS should be—with a composable, API-first platform that puts control back in marketers' hands. With clients like Netflix and Adidas, Storyblok is helping to lead a movement away from bloated, outdated systems and toward a faster, smarter, more flexible way of working. About Mark WheelerAs CMO of Storyblok, Mark Wheeler leads the marketing strategy and execution to drive business growth and redefine the CMS category. Recognized as a Top 100 B2B global CMO, he's dedicated to building communities for marketers and developers. With a deep understanding of digital experiences, Mark ensures Storyblok delivers exceptional value. Previously, as CMO of LeanIX, he played a key role in doubling customers in two years and contributing to its successful acquisition by SAP. He has also held senior marketing roles at Nutanix, EMC, Sitecore, and Adobe. RESOURCES Storyblok: https://www.storyblok.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Online Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrand Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
In this episode, we join Martin Butler M1MRB, Dan Romanchik KB6NU, Caryn Eve Murray KD2GUT, Edmund Spicer M0MNG, and Ed Durrant DD5LP to discuss the latest Amateur / Ham Radio news. Colin Butler (M6BOY) rounds up the news in brief, and the episode's feature is Xiegu G90 one year on. We would like to thank our monthly and annual subscription donors for keeping the podcast advert free. To donate, please visit - http://www.icqpodcast.com/donate Shame on the ARRL Again Iranian Special Event Station Honours Persian Gulf History Indiana Emcomm Group in Debate Over Digital Switch Broadcast Honors Armstrong's Demo of FM Radio 13 Colonies Event Founder Passing the Reins After 16 Years Father's Day activity at the RSGB National Radio Centre Ham Radio Ireland Magazine
This week on Lead with Heart, intuitive coach and former jazz musician Shimrit Nativ shares her journey from off-grid living to leading a thriving coaching practice. We explore how nonprofit leaders can reconnect with their purpose, rebuild trust in their intuition, and take aligned action—whether launching bold initiatives or navigating day-to-day pressures.In this episode:[01:43] Meet Shimrit: From off-grid living to intuitive coaching[07:15] Listening to your inner guidance - even when the path defies logic[14:37] What intuition actually is and how to access it[17:01] How to make your vision a reality[21:15] What to do when your big vision is met with doubt or skepticism[26:00] Practices for nonprofit leaders to reconnect with their “why”[30:35] Blending intuition with achievable goals and outcomes[32:31] Reframing goals as tools for growth - not just checkboxes[34:38] One daily writing practice to activate purpose, clarity, and directionRESOURCESDM Shimrit on Instagram with the word energy to receive her free meditation.Learn more about Shimrit's three-day workshop here.CONNECT WITH SHIMRITLinkedIn: Shimrit NativWebsite: httpsSend Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org The EmC Masterclass by Dr. Lola Gershfeld will help you enhance your communication skills to raise more revenue for your mission. This groundbreaking Emotional Connection process has been integrated into top universities' curriculum and recognized by international organizations. Use code LEADWITHHEART to enjoy a -10%.CONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Just when you thought it was safe to write off another killer-shark movie--here comes Sean Byrne's Dangerous Animals to mangle your expectations!Friendly Australian tourist boat operator Bruce Tucker (Jai Courtney) loves taking young couples on shark-feeding tours in the heart of the ocean--only trouble is, he feeds his customers to the sharks! Enter Zephyr, a free-spirited surfer played by Hassie Harrison. After being kidnapped by Tucker, she must fight her way out of the bowels of his vessel before he can turn her into chum.In this spoilerific (you've been warned) panel discussion, Ian, Cati, and David heap praise on Byrne's thriller--while also talking about some of the off-putting character dynamics that almost (ahem) sunk the story for one of them.They also talk about Jai Courtney's stunning transformation into a real actor and lament the state of movie trailers--with Dangerous Animals being Exhibit A!Subscribe, like, and comment on Kicking the Seat here on YouTube, and check us out at:kickseat.comXLetterboxdBlueSkyInstagramFacebookShow LinksWatch the Dangerous Animals (2025) trailer: (don't watch it until after you've seen the movie--trust us!).As mentioned in the show, the EMC also reviewed another new horror movie, Bring Her Back! Watch that discussion here.Support all of Earth's Mightiest Critics at their various outlets:Check out Mark "The Movie Man" Krawczyk's The Spoiler Room Podcast.Keep up with Jeff York's criticism and caricatures at The Establishing Shot and Pipeline Artists.Get seated with The Blonde in Front!Follow David Fowlie's film criticism at Keeping It Reel.Get educated with Don Shanahan at Every Movie Has a Lesson…...And Film Obsessive...and the Cinephile Hissy Fit Podcast.Keep up with Annie Banks at The Mary Sue....and We Got This Covered.And make Nice with Mike Crowley of You'll Probably Agree.
What does it really mean to tell stories with heart - and without harm?In this deeply moving and practical episode of the Lead with Heart Podcast, I'm joined by my brilliant friend Diana Farias Heinrich, CEO of Habrá Marketing and the visionary behind the EQUAstory Framework and the Ethical Nonprofit Summit. Together, we explore the complex terrain of ethical storytelling in the nonprofit sector.Diana shares her journey from a first-time fundraiser to a leader in ethical marketing, including the powerful moment that transformed how she approached storytelling forever. We unpack how stories can unintentionally exploit and what true informed consent really looks like.In this episode:[02:52] Diana's powerful story of publishing with unintended consequences and what it taught her[06:18] Ethical storytelling and common nonprofit marketing and communications pitfalls[09:36] The 4-step EQUAstory Framework for ethical nonprofit storytelling[22:00] Why informed consent is a process, not a form[24:18] How to gather and share stories while protecting the dignity and safety of your clients[26:56] The role of stock photos, trauma-informed practices, and board education in nonprofit communications[32:24] The Ethical Nonprofit SummitRESOURCESJoin the Ethical Nonprofit Summit (June 4 - 6, 2025) and use the code leadwithheart for $20 off. NOTEWORTHY QUOTES“ How do I make sure that whatever I publish at the end is something that one, isn't going to put somebody in harm's way? And two, is something that they're proud of?” - Diana Farias Heinrich“ Informed consent is a process, not a form.” - Diana Farias Heinrich“ From a marketing perspective, you absolutely need to use photos. It is what drives the inSend Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Welcome to another powerful episode of the Lead with Heart Podcast, your nonprofit leadership podcast focused on heart-led strategy and sustainable growth. This week, I sit down with Stephanie Sloan, founder of JLC Systems and an expert in streamlining nonprofit operations through effective SOPs.Stephanie shares her IMPACT Method — a practical framework for evaluating workflows, preventing burnout, increasing donor and volunteer engagement, and preparing your organization for funding success. If you've ever felt like you're building the plane while flying it, this episode is your permission to pause, document, and scale with intention.In this episode:[03:05] Stephanie's background in processes and systems[05:00] Why so many nonprofits struggle with efficiency[08:14] How to create an effective SOP[13:45] The value of evaluating and documenting processes[19:31] Evaluating processes to move from a reactive to a proactive mindset[25:19] How small nonprofit teams can benefit from SOPs[27:09] Storing SOPs and the people involved in creating them[31:09] Stephanie's IMPACT method for developing organizational efficiencyRESOURCESE42: Empowering Nonprofit Leadership Development and Growth with Kristin Harrington, Partner at Lead StarNOTEWORTHY QUOTES“ This is not hard. Just take the one thing that is the most important to your staff and the most important to your mission and make sure it's documented.” - Stephanie Sloan“If we all ceased to exist tomorrow, would the mission move forward? That's the power of a well-written SOP.” – Stephanie SloanCONNECT WITH STEPHANIELinkedIn: Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Many first-time investors assume they need a 20% down payment to get started, but that's not the case! Joining us to break it all down is Joseph Shalaby, founder and CEO of E Mortgage Capital, a national brokerage supporting nearly 900 loan officers across 48 states. He sits down with host Gary Lipsky to discuss the business model behind EMC's success, key mortgage lessons for investors and loan officers, and financing options that make it easier to purchase your first property. Joseph outlines his three pillars for building a thriving mortgage business (service, community, and relationships) and explains how strong operational support allows loan officers to focus on what they do best. He also shares practical strategies for staying top of mind with clients and dispels common myths around income and loan requirements. To hear the full scope of his approach to business, sales, and navigating real estate finance, be sure to tune in!Key Points From This Episode:Introducing Joseph Shalaby, founder and CEO of E Mortgage Capital (EMC).How E Mortgage Capital helps loan officers build their own businesses.The full-service ecosystem that supports EMC loan officers nationwide.Why strong operational support keeps loan officers focused on sales.The importance of finding partners who complement your strengths.EMC's three pillars of success: service, community, and relationships.Joseph's client engagement strategies for staying top of mind.Common myths about mortgage requirements for new investors.Why you don't need a 20% down payment to buy your first investment property.Alternative qualification options, like bank statements and DSCR loans.Reflections from Joseph on the importance of early tech adoption.How rapid delegation helps him implement new ideas efficiently.Where to learn more about Joseph and E Mortgage Capital.Links Mentioned in Today's Episode:Joseph Shalaby Joseph Shalaby on LinkedInJoseph Shalaby on X Joseph Shalaby Instagram Joseph Shalaby TikTok Joseph Shalaby YouTubeJoseph Shalaby SnapchatE Mortgage CapitalCoffeez for Closers with Joe Shalaby Asset Management Mastery Facebook GroupBreak of Day Capital Break of Day Capital InstagramBreak of Day Capital YouTubeGary Lipsky on LinkedInJoseph Fang on LinkedIn
Sermon #5 of the EMC’s 2025 Spring Revival. Series: 2025 Spring Revival Speaker: Bill Ury Scripture: Ezek. 47:3-9; John 7:37-39
Sermon #4 of the EMC’s 2025 Spring Revival. Series: 2025 Spring Revival Speaker: Diane Ury Scripture: Psalm 103
Podcast: Cyber Focus (LS 24 · TOP 10% what is this?)Episode: The One-Way Street of Digital Transformation: OT Cybersecurity with Nozomi's Edgard CapdeviellePub date: 2025-05-13Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationIn this special RSA Conference edition of Cyber Focus, host Frank Cilluffo sits down with Edgard Capdevielle, President and CEO of Nozomi Networks, to unpack the evolving landscape of operational technology (OT) cybersecurity. Together, they explore how digital transformation and the convergence of IT and OT are reshaping the threat environment for critical infrastructure. Capdevielle outlines the three major phases of the OT security market, reflects on the role of AI and legacy systems, and explains why visibility remains foundational to cybersecurity. The conversation also highlights the growing risk from nation-state actors, the breakdown of air gap assumptions, and the tangible steps owner-operators must take to build resilience. Main Topics Covered: Defining the three phases of OT cybersecurity market maturity The impact of digital transformation and IT/OT convergence Why visibility remains the top concern for infrastructure operators The role of AI in passive detection and firmware profiling Nation-state threats, air gap fallacies, and Volt Typhoon's implications Practical steps for operators to improve risk visibility and resilience Key Quotes: “Digital transformation is a one-way street. We're only going to automate more — automate everything — and IT and OT are only going to converge more.” — Edgard Capdevielle “You cannot protect what you can't see. So having a layer of visibility is number one.” — Edgard Capdevielle “Air gapping has been our number one enemy because it's not real… It's brought a level of comfort that is not good for us.” — Edgard Capdevielle Relevant Links and Resources: Nozomi Networks Guest Bio: Edgard Capdevielle is President and CEO of Nozomi Networks, a global leader in OT and IoT cybersecurity. He has a background in computer science and more than two decades of experience in cybersecurity and enterprise technology. Prior to joining Nozomi in 2016, he held leadership roles at Imperva and EMC (including post-acquisition work with Data Domain) and has served as an investor and advisor to several successful startups in the security space.The podcast and artwork embedded on this page are from McCrary Institute, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
I am so excited to have Kel Haney back on the podcast. She is a fundraising expert who knows firsthand how a simple five minute conversation can transform donor relationships and significantly boost engagement. In this episode, we're exploring the power of picking up the phone to grow mid-level donors. Discover practical strategies to build meaningful relationships with donors through phone calls, ensure effective follow-ups, and leave impactful voicemails.If you're ready to learn how to pick up the phone and watch your donor engagement level up, join us in this conversation.How a 5-Minute Fundraising Call Can Boost Mid-Level Donor Engagement - in this episode:[04:10] Identifying and engaging with mid-level donors[07:48] Key moments in an effective 5 minute fundraising call[12:34] Leading a phone call with curiosity[15:14] The value of a follow-up[19:17] Leaving impactful voicemails[23:17] Text messages versus phone calls[26:28] Implementing a successful phone call fundraising strategy[30:47] Tracking the success of a 5 minute fundraising callRESOURCESE51: The Art of Fundraising as a Relationship-Building Opportunity with Kel HaneyGift Range Chart: Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org The EmC Masterclass by Dr. Lola Gershfeld will help you enhance your communication skills to raise more revenue for your mission. This groundbreaking Emotional Connection process has been integrated into top universities' curriculum and recognized by international organizations. Use code LEADWITHHEART to enjoy a -10%.CONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Sermon #3 of the EMC’s 2025 Spring Revival. Series: 2025 Spring Revival Speaker: Bill Ury Scripture: I Thess. 5: 12-24
Sermon #2 of the EMC’s 2025 Spring Revival. Series: 2025 Spring Revival Speaker: Diane Ury Scripture: Genesis 1
Seeing the face of God, being transformed by the Lord’s holiness. Putting aside all idols. The encounter that Moses had with the Lord. Sermon #1 of the EMC’s 2025 Spring Revival. Series: 2025 Spring Revival Speaker: Bill Ury Scripture: Exodus 34:1-7, 29-35
I'm thrilled to welcome Sean Littman to this episode of Lead with Heart. Sean is a true disruptor in the nonprofit digital space, bringing over a decade of expertise in digital marketing to help organizations grow and scale. He has transformed the way nonprofits leverage Google Grants and email marketing to build stronger communities and increase impact. We're diving deep into the importance of digital marketing for nonprofits, effective strategies for email marketing, how to leverage Google Grants, and how to create impactful campaigns.In this episode:[02:51] Sean's journey into the nonprofit digital space[06:38] Offers that nonprofits can use to get people in the door[10:38] Mistakes that nonprofits make when leveraging digital tools[13:27] Understanding your audience[18:49] Leveraging Google Grants[20:45] Retention marketing[26:29] Effective nonprofit email marketing strategies[32:23] Scaling your digital impact without overwhelming your donorsCONNECT WITH SEANLinkedIn: Sean LittmanYouTube: @NonprofitAcademyPodcast: Profiting With NonprofitsEmail: sean@givesuite.com Website: https://givesuite.com/ & https://catch22nonprofit.com/ Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
I am excited and honored to welcome Jeff Schreifels to this episode of Lead with Heart. Jeff is the principal and owner of Veritus Group - a global consulting agency specializing in major gifts and mid-level fundraising strategy. He is a pioneer of relationship-centered fundraising, and under his leadership, Veritus has helped increase mid and major gift revenue and decrease donor value attrition for hundreds of nonprofits worldwide.We're exploring the Veritus way of mid and major gifts fundraising, creating a culture of philanthropy within nonprofit organizations, integrating donors into your mission, and so much more.In this episode:[02:36] The Veritus Group's origin and focus on mid and major gifts[11:10] The difference between major and mid-level gifts[14:45] Key characteristics of a successful major gifts officer[19:11] Building a culture of philanthropy within an organization[31:51] Integrating donors into the mission beyond asking for money[36:19] Indicators that an organization truly values its employees[39:32] Building relationships with major gifts officers and major donors as a leaderRESOURCESResources from the Veritus Group: https://veritusgroup.com/resources/ It's NOT JUST about the Money by Richard Perry and Jeff SchreifelsSend Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org The EmC Masterclass by Dr. Lola Gershfeld will help you enhance your communication skills to raise more revenue for your mission. This groundbreaking Emotional Connection process has been integrated into top universities' curriculum and recognized by international organizations. Use code LEADWITHHEART to enjoy a -10%.CONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Storage often sits in the background of cybersecurity conversations—but not at Infinidat. In this episode, Eric Herzog, Chief Marketing Officer of Infinidat, joins Sean Martin to challenge the notion that storage is simply infrastructure. With decades of experience at IBM and EMC before joining Infinidat, Herzog explains why storage needs to be both operationally efficient and cyber-aware.Cyber Resilience, Not Just StorageAccording to Herzog, today's enterprise buyers—especially those in the Global Fortune 2000—aren't just asking how to store data. They're asking how to protect it when things go wrong. That's why Infinidat integrates automated cyber protection directly into its storage platforms, working with tools like Splunk, Microsoft Sentinel, and IBM QRadar. The goal: remove the silos between infrastructure and cybersecurity teams and eliminate the need for manual intervention during an attack or compromise.Built-In Defense and Blazing-Fast RecoveryThe integration isn't cosmetic. Infinidat offers immutable snapshots, forensic environments, and logical air gaps as part of its storage operating system—no additional hardware or third-party tools required. When a threat is detected, the system can automatically trigger actions and even guarantee data recovery in under one minute for primary storage and under 20 minutes for backups—regardless of the dataset size. And yes, those guarantees are provided in writing.Real-World Scenarios, Real Business OutcomesHerzog shares examples from finance, healthcare, and manufacturing customers—one of which performs immutable snapshots every 15 minutes and scans data twice a week to proactively detect threats. Another customer reduced from 288 all-flash storage floor tiles to just 61 with Infinidat, freeing up 11 storage admins to address other business needs—not to cut staff, but to solve the IT skills shortage in more strategic ways.Simplified Operations, Smarter SecurityThe message is clear: storage can't be an afterthought in enterprise cybersecurity strategies. Infinidat is proving that security features need to be embedded, not bolted on—and that automation, integration, and performance can all coexist. For organizations juggling compliance requirements, sprawling infrastructure, and lean security teams, this approach delivers both peace of mind and measurable business value.Learn more about Infinidat: https://itspm.ag/infini3o5dNote: This story contains promotional content. Learn more.Guest: Eric Herzog, Chief Marketing Officer, Infinidat | https://www.linkedin.com/in/erherzog/ResourcesLearn more and catch more stories from Infinidat: https://www.itspmagazine.com/directory/infinidatLearn more and catch more stories from RSA Conference 2025 coverage: https://www.itspmagazine.com/rsac25______________________Keywords:sean martin, eric herzog, storage, cybersecurity, automation, resilience, ransomware, recovery, enterprise, soc, brand story, brand marketing, marketing podcast, brand story podcast______________________Catch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageWant to tell your Brand Story Briefing as part of our event coverage? Learn More
On this episode of Lead with Heart, I am thrilled to introduce the incredible work of Chanda Hinton and the Chanda Center for Health, an organization dedicated to empowering individuals living with long-term physical disabilities through innovative healthcare services. In bold advocacy efforts, the Chanda Center ensures that everyone, regardless of their physical challenges, has the right to build their own healthcare path, live independently, and actively engage with their communities. Join us as we explore how the center is breaking barriers and pioneering systemic changes to improve access and equity for people with disabilities.In this episode:[02:36] Chanda's personal journey navigating the medical system[07:51] Challenges as a nonprofit founder and CEO[10:15] Advocating for systemic or legislative changes[13:43] Addressing challenges and promoting independence for people with long-term disabilities[17:18] The value of collaboration[20:19] Using the needs of your community to shape your program [23:54] The Chanda Center's goals for 2025[27:20] Strategies for building awareness for your nonprofit[29:35] Supporting the Chanda CenterCONNECT WITH CHANDALinkedIn: Chanda HintonInstagram: @chandacenterforhealthWebsite: https://chandacenter.org/ Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
On this episode, I am thrilled to welcome Elaine Lankford, a passionate advocate for Christian female entrepreneurs and a true champion of empowering women to pursue their God-sized dreams.Elaine is the founder of She Steps Forward Coaching and She Steps Forward International. She has dedicated her life to equipping women to launch and grow successful businesses, ministries, and nonprofits. With her expertise as a certified John Maxwell team member, Elaine blends faith-based entrepreneurial coaching, leadership development, and strategic planning to help women step confidently into their calling.I can't wait for you to hear her wisdom on these topics today.In this episode:[02:39] Elaine's transition from nursing to coaching[05:53] The two main challenges female entrepreneurs face[07:22] A four-pronged approach to empowering female entrepreneurs[13:29] How to serve diverse communities[19:00] John Maxwell's leadership principles[22:07] Key leadership traits for running a successful small business, nonprofit, or ministry[23:47] Building organizational legacy[26:31] Highlights from the She Steps Forward ConferenceRESOURCESFind John Maxwell's books HERE.CONNECT WITH ELAINELinkedIn: Elaine LankfordInstagram: @shestepsforwardinternationalEmail: elaine@shestepsforwardinternational.org Website: https://shestepsforwardinternational.org Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.orgCONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
Stéphane Bern raconte, à l'occasion des 70 ans de sa disparition, le destin d'une figure incontournable de la science et de notre histoire universelle : Albert Einstein, l'homme derrière E = mc², entre découverte tardive et exil forcé, entre guerre et volonté d'un monde en paix… En quoi Einstein était-il un génie ? Comment sa découverte que la matière peut dégager de l'énergie a-t-elle changé la vision que l'on avait sur le monde ? Peut-il encore y avoir des découvertes scientifiques aussi bouleversantes et révolutionnaires que E = MC² ? Pour en parler, Stéphane Bern reçoit Laurent Lemire, journaliste et auteur de "Le Siècle d'Albert Einstein" (Perrin) et "Ces savants qui ont eu raison trop tôt" (Tallandier) Au Coeur de l'Histoire est réalisée par Guillaume Vasseau. Rédaction en chef : Benjamin Delsol. Auteur du récit : Simon Veille. Journaliste : Clara Leger. Distribué par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.
Stéphane Bern raconte, à l'occasion des 70 ans de sa disparition, le destin d'une figure incontournable de la science et de notre histoire universelle : Albert Einstein, l'homme derrière E = mc², entre découverte tardive et exil forcé, entre guerre et volonté d'un monde en paix… En quoi Einstein était-il un génie ? Comment sa découverte que la matière peut dégager de l'énergie a-t-elle changé la vision que l'on avait sur le monde ? Peut-il encore y avoir des découvertes scientifiques aussi bouleversantes et révolutionnaires que E = MC² ? Pour en parler, Stéphane Bern reçoit Laurent Lemire, journaliste et auteur de "Le Siècle d'Albert Einstein" (Perrin) et "Ces savants qui ont eu raison trop tôt" (Tallandier) Au Coeur de l'Histoire est réalisée par Guillaume Vasseau. Rédaction en chef : Benjamin Delsol. Auteur du récit : Simon Veille. Journaliste : Clara Leger. Distribué par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.
What do cyber attacks, wild weather, and your factory's machinery breakdown all have in common? They're risks that could stop production in its tracks—and too often, manufacturers aren't as prepared as they think. In this episode, EMC Insurance executives Josh August and Mark Campbell share what's keeping risk professionals up at night and what your team should be doing right now to protect your business. With insight from decades in the industry and a direct line to what's happening on the ground, Josh and Mark break down the hardening market, the hidden gaps in traditional coverage, and how EMC is adapting to serve manufacturers in a changing world. From cyber to storms, you'll walk away better informed—and ready to ask smarter questions at your next insurance renewal. Find this show on your favorite app: https://iowapodcast.com/josh-august-and-mark-campbell-iowa-insurance-market-emc
Principled leadership is essential to nonprofit success—a belief strongly held by my guest, Andrew Olsen.Andrew helps nonprofit leaders increase impact through thriving organizational cultures that drive revenue growth. He's assisted over 500 nonprofits in raising half a billion dollars, authored bestselling books, and hosts the Rainmaker Fundraising Podcast.We discuss leadership's role in fundraising, building strong donor relationships, and what's inhibiting change in nonprofits.In this episode:[02:35] Andrew's inspirational journey[04:19] Core principles for building a successful fundraising program[06:10] Challenges in nonprofit leadership relating to fundraising and philanthropy and how to combat them[13:35] Hiring an effective fundraiser[19:32] The connection between a positive internal culture and fundraising success[21:23] The factor that is inhibiting change in nonprofits[29:30] Strengthening relationships with major donors[34:39] Managing time to prioritize the most effective fundraising strategiesRESOURCES101 Biggest Mistakes Nonprofits Make and How You Can Avoid Them by Andrew OlsenCONNECT WITH ANDREWLinkedIn: Andrew OlsenInstagram: Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org The EmC Masterclass by Dr. Lola Gershfeld will help you enhance your communication skills to raise more revenue for your mission. This groundbreaking Emotional Connection process has been integrated into top universities' curriculum and recognized by international organizations. Use code LEADWITHHEART to enjoy a -10%.CONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by John Rowell, co-founder of Pinned Golf, about his transition from a successful career in enterprise sales to entrepreneurship. Rowell shares his invaluable experiences from working at EMC Dell Technologies and Lacework, highlighting the importance of process and preparation. He discusses how these skills translated into building a thriving startup, explains the significance of defining an ideal customer profile, and offers insights into the challenges and rewards of making the leap to start his own company. The episode also delves into Pinned Golf's innovative products, the dynamics of working with friends, and strategies for effective sales and management in both B2B and B2C environments.ADDITIONAL RESOURCESVisit Pinned Golf! Check out their products here: https://pinnedgolf.com/Connect with John Rowell:https://www.linkedin.com/in/johnerowell/Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Read Force Management's Guide to Increasing Company Valuation: https://hubs.li/Q038n0jT0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:39] John Rowell's Career Journey at EMC and Lacework[00:05:21] Advice for BDRs and SDRs: Building Confidence and Authenticity[00:07:37] The Importance of Pre-Call Preparation[00:15:01] Process Equals Speed: Lessons from Lacework[00:19:23] Transitioning to Entrepreneurship: Founding Pinned Golf[00:25:19] Developing and Marketing Pinned Golf Products[00:31:36] The Caddy: Revolutionizing Golf Technology[00:34:17] Pre-Order and Market Gap[00:35:46] Finding the Ideal Customer Profile (ICP)[00:38:26] Distribution Strategies[00:41:14] Entrepreneurial Journey and Challenges[00:46:56] Manufacturing and Role Segregation[00:48:30] Partnership Dynamics and Decision Making[00:57:50] Sales and Growth Mindset[01:04:53] Product Customization and Corporate GiftsHIGHLIGHT QUOTES"Process equals speed.""If you're not prepared, you'll figure it out after the call, but then it's too late.""The best way, the best connection you can make is to give that person space to be able to articulate what their challenges or problems are.""If you can get the channel really working for you and selling on your behalf, you can touch so many more people.""You can have three guys in a boat, but if only one's rowing, it's definitely not gonna work."
I am thrilled to welcome Christy Pretzinger as my guest on this episode of Lead with Heart. Christy is the CEO and founder of WG Content - a company that has reshaped the healthcare content landscape through an inspiring approach centered on kindness and people-focused values. She's a sought-after speaker and expert on topics like emotional intelligence, trust, and the often overlooked soft skills that create truly connected and effective workplaces. These are some of my favorite topics to discuss, so let's dive into Christy's insights on creating inclusive, trust-filled cultures that prioritize human connection.In this episode:[02:33] Building a business on the foundation of kindness[05:19] Co-creating your business's values with your team[08:54] Using personality typing to engage your team[12:39] Radical empathy and emotional intelligence in leadership[20:14] Leading with trust and vulnerability[25:12] Holding people accountable with empathy[29:10] Building team culture intentionally[30:47] Personal development for business growthRESOURCESCONNECT WITH CHRISTYLinkedIn: Christy PretzingerWebsite: https://wgcontent.com/ Send Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies to help nonprofit leaders turn visions into reality, and create meaningful impact As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org The EmC Masterclass by Dr. Lola Gershfeld will help you enhance your communication skills to raise more revenue for your mission. This groundbreaking Emotional Connection process has been integrated into top universities' curriculum and recognized by international organizations. Use code LEADWITHHEART to enjoy a -10%.CONNECT WITH HALEYHaley is a Certified Fund Raising Executive (CFRE), Stress Management Coach, and EmC trainer. She founded The Savvy Fundraiser, a nonprofit consulting and coaching business, and has experience with nonprofits in human services, homelessness, and youth sectors. Specializing in EmC, leadership, board development, and fundraising, Haley is dedicated to empowering nonprofit leaders to create thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms
In the next episode of our marketing professionals series, Gurmeet Dhaliwal, Head of Corporate Marketing and Investor Relations at Diodes Incorporated, shares his journey from engineering to marketing, and Diodes' approach to enhancing brand awareness, generating demand, and building strong customer relationships. He offers valuable insights on how to effectively market to engineers, strike the right balance between bottom-of-the-funnel tactics and top-of-the-funnel branding, and emphasizes the importance of sales and marketing alignment. About Diodes Incorporated Diodes Incorporated (Nasdaq: DIOD), a Standard and Poor's SmallCap 600 and Russell 3000 Index company, delivers high-quality semiconductor products to the world's leading companies in the automotive, industrial, computing, consumer electronics, and communications markets. We leverage our expanded product portfolio of analog and discrete power solutions combined with leading-edge packaging technology to meet customers' needs. Our broad range of application-specific products and solutions-focused sales, coupled with global operations including engineering, testing, manufacturing, and customer service, enable us to be a premier provider for high-volume, high-growth markets. For more information, visit www.diodes.com About Gurmeet Dhaliwal As the Head of Corporate Marketing and Investor Relations at Diodes Incorporated, Gurmeet Dhaliwal oversees both investor relations and corporate marketing. He has developed a robust integrated marketing strategy with a strong focus on digital marketing, utilizing both inbound and outbound tactics. Prior to his role at Diodes, Gurmeet led Corporate Marketing at Pericom, which was acquired by Diodes Incorporated in 2015. He has also held various senior marketing positions at prominent public companies, including CA Technologies, EMC, Cisco, Zarlink, and National Semiconductor. Gurmeet holds an MBA from Saint Mary's College in Moraga, CA, and a Bachelor's degree in Electrical and Computer Engineering from UC Santa Barbara, CA. Time Stamps 00:00:18 - Guest Introduction: Gurmeet Dhaliwal 00:02:51 - Overview of Diodes Incorporated 00:07:43 - Building a Marketing Strategy at Diodes 00:08:00 - Engaging with Engineers in Marketing 00:12:05 - Successful Marketing Campaigns 00:14:06 - The Role of Digital Marketing and Analytics 00:18:35 - Sales and Marketing Collaboration 00:19:58 - The Role of Sales in the Research Process 00:21:07 - Transitioning to Investor Relations 00:25:39 - Best Marketing Advice Received 00:27:59 - Advice for Young Marketers 00:30:14 - Closing Remarks and Contact Information Quotes “ We always talk about ROI in marketing, right? Return on investment. But sometimes you have to think of ROI as risk of ignoring.” Gurmeet Dhaliwal, Head of Corporate Marketing and Investor Relations at Diodes Incorporated. "Engineers like to get information on their own... they prefer doing their research... by the time they are ready to engage, they have already done their research." Gurmeet Dhaliwal, Head of Corporate Marketing and Investor Relations at Diodes Incorporated. "One of the things I do is every time is I think of is, how can I simplify this? How can I make it simpler?" Gurmeet Dhaliwal, Head of Corporate Marketing and Investor Relations at Diodes Incorporated. Follow Gurmeet: Gurmeet Dhaliwal on LinkedIn: https://www.linkedin.com/in/dhaliwal/ Diodes Incorporated website: https://www.diodes.com/ Diodes Incorporated on LinkedIn: https://www.linkedin.com/company/diodes-incorporated/ Follow Mike: Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/ Napier website: https://www.napierb2b.com/ Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/ If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing B2B Tech and connect with us on social media to stay updated on upcoming episodes. We'd also appreciate it if you could leave us a review on your favourite podcast platform. Want more? Check out Napier's other podcast - The Marketing Automation Moment: https://podcasts.apple.com/ua/podcast/the-marketing-automation-moment-podcast/id1659211547
Guest: Zac Bookman, CEO and Co-Founder of OpenGovThirteen years after co-founding the government transparency startup OpenGov, Zac Bookman is still finding ways to surprise people. In 2023, Cox Enterprises bought the company for $1.8 billion — but as far as Zac is concerned, “we're just getting started.”“ I left the vast majority of my net worth in the company,” he says. “So I'm a believer. I'm all in.”The mission of powering “more effective and accountable government” has been stable since OpenGov's earliest days, and that mission has informed everything from hiring to M&A to the decision to sell. “These people buy and don't sell,” Zac said of Cox. “They're all in on the mission. And they're all in on taking care of employees. So I see a triple win: A win for employees, win for the investors, win for the customers, maybe a quadruple win for me and the management.”Chapters:(01:46) - OpenGov's mission (04:34) - Shrinking the product-market fit (07:34) - Super misson driven (08:59) - Why OpenGov almost shut down (13:08) - Zac's early career (16:16) - Picking (and losing) a CTO (22:50) - Growing upside-down (25:29) - The SPAC backstabber (31:26) - Why Zac didn't get fired (33:24) - Selling in 2024 (37:04) - Growth by acquisition (42:31) - John Chambers and PMF (49:32) - Zac's cross-country bike ride (56:25) - Expectations vs. reality (58:57) - The coup attempt (01:01:59) - Tiring work (01:05:47) - Going to the White House (01:09:40) - DOGE & disrespect (01:12:54) - “We're just getting started” (01:14:18) - Who OpenGov is hiring (and where) (01:15:13) - What “grit” means to Zac Mentioned in this episode: Joe Lonsdale, Cox Enterprises, OpenAI, the Department of Government Efficiency, Workday, H.R. McMaster, Stanford University, Formation 8, 8VC, the National Academy of Sciences, the Stanford Review, Kamala Harris, Marc Andreessen, Balaji Srinivasan, Coinbase, Earn, Ben Horowitz, Facebook, Steve Laughlin, Cisco, Laurene Powell Jobs, Glynn Capital, Acme, Allen & Company, Harry You, Joe Tucci, EMC, Bill Green, Accenture, Tyler Technologies, HP, Josh Kushner, GTY Technology Holdings, John Keker, Palantir, CKAN, Oracle, Kevin McCarthy, The American Technology Council Summit, Jeff Bezos, Tim Cook, Satya Nadella, Pat Gelsinger, Donald Trump, Jared Kushner, Elon Musk, Bill Clinton, and Al Gore.Links:Connect with ZacLinkedInConnect with JoubinTwitterLinkedInEmail: grit@kleinerperkins.com Learn more about Kleiner PerkinsThis episode was edited by Eric Johnson from LightningPod.fm
On this week's Follower Friday, on The Green Insider we discuss the upcoming Energy Marketing Conferences (EMC23), scheduled for late March in Houston. The founder Jack Doueck highlights the expanded two-day conference, featuring keynote speakers Misti Day from Spark Energy and Andrew Singer from Constellation, as well as numerous interactive … The post Insights about EMC 23: Keynotes, Panels, and the new Women's Energy Alliance appeared first on eRENEWABLE.
Guest: George Kurian, CEO of NetAppFor almost 10 years, George Kurian has been CEO of the data infrastructure firm NetApp, overseeing its pivot to cloud services. After he took the job — a surprise promotion dropped on him just days before it was announced — he had to learn on the job how the job could be.“ There are a lot more stakeholders that a CEO has to deal with than a chief product officer,” George says, referring to his previous role. “There's also a lot more external commitment ... It was a really all-consuming effort to get the company turned around.”He said the CEO job can be “fairly lonely” because you may want to be peers or friends with your team and your board — but in fact, they are sometimes your subordinates and your superiors, respectively.“ We wouldn't be here without others having contributed significantly on the journey,” George says. “[But] there are times when you have to step back and say, ‘I see a pattern that my team is not seeing,' or ‘Do I think that we can do a better job than we are doing?'”Chapters:(01:10) - Commuting to Sunnyvale (04:49) - Growing up in India (08:04) - Protect the child (09:33) - Raising kids in Silicon Valley (12:44) - Money motivation (15:04) - NetApp's renaissance (21:39) - Writing new chapters (23:15) - Culture shifts (26:38) - Coming to NetApp (29:41) - Surprise! You're the CEO (32:41) - Making sacrifices (35:04) - Work vs. family tension (37:18) - Doubt & lonely decisions (42:38) - The data wave (45:27) - Enterprise AI (51:36) - Starting your own company (53:33) - Navigating difficulty (56:28) - Who NetApp is hiring (57:11) - What “grit” means to George Mentioned in this episode: EMC, OpenAI, DeepSeek, CalTrain, the San Francisco 49ers, Princeton University, Subway, Vons, Thomas Kurian, Google Cloud, Stanford University, Brian Cox, Oliver Jay, the Quakers, Jay Chaudhry, zScaler, Manmohan Singh, Oracle, IBM, Sun, Amazon, Microsoft, Glean, Kobe Bryant, Steph Curry, McKinsey, Akamai, Cisco, Gwen McDonald, and the San Francisco Friends School.Links:Connect with GeorgeLinkedInConnect with JoubinTwitterLinkedInEmail: grit@kleinerperkins.com Learn more about Kleiner PerkinsThis episode was edited by Eric Johnson from LightningPod.fm