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Episode Summary: In today's episode, we delve into several major developments in the furniture industry. From potential labor strikes affecting supply chains to shifts in market strategies in the case goods sector, we provide a detailed overview of the challenges and opportunities in the industry. We also explore key retail strategies, ocean freight trends, and the much-anticipated revival of the Klaussner Home Furnishings brand. Tune in to stay informed about the latest news shaping the furniture business landscape.Key Topics Covered:Potential Supply Chain Disruptions Due to Labor Negotiations:The International Longshoremen's Association (ILA) and U.S. Maritime Alliance (USMX) remain at odds over a new contract, with a possible strike looming on October 1, 2024.Implications for the furniture industry, including delays, rerouting shipments, and rising costs, especially for East and Gulf Coast ports.Recommendations for importers to review inventory in transit and explore alternative shipping methods, including air freight and West Coast routes.Case Goods Market Challenges and Supplier Strategies:High interest rates and low housing sales are dampening wood furniture sales, with lower-end consumers hit hardest.Suppliers are adapting by focusing on high-end products with enhanced features and construction quality, aiming to capture value-driven, discerning customers.Strategies for Retailers in a Shifting Market:The critical importance of mobile optimization, ensuring a seamless shopping experience on smartphones.Retailers differentiating themselves through unique service offerings, exceptional customer service, and platform-specific marketing strategies.Ocean Freight Rate Volatility and Importer Responses:Rising ocean freight rates due to global events like the Israel-Hamas conflict and Panama Canal drought.Current shipping rates and their impact on furniture importers, with strategies such as adjusting pricing or exploring alternative shipping routes to manage costs.The Reintroduction of Klaussner Home Furnishings:Klaussner upholstery products are returning to the market under the leadership of John Garg, CEO of Jennifer OPCO LLC.Focus on U.S. manufacturing and a broad rollout of Klaussner products, including fabric and leather options, expected in early 2025.Quotes to Highlight:“If a work stoppage occurs, each day of delay could lead to 5 to 10 days of additional cargo build-up, creating a domino effect of container pile-ups and rate surges.”“Suppliers are shifting towards high-end offerings, emphasizing features and quality to cater to consumers looking for value and durability in their furniture investments.”Actionable Insights for Furniture Professionals:Assess supply chain risks ahead of potential labor disruptions.Consider shifting product strategies to focus on higher-end consumer segments.Optimize mobile platforms and tailor marketing messages to resonate across social media channels.Stay Connected: Subscribe to Furniture Industry News to stay up-to-date with the latest trends, challenges, and innovations in the furniture world. Don't miss our next episode for more insights and updates.
Mann Armistead & Epperson Managing Director Jerry Epperson joins Furniture Today editors Tom Russell and Powell Slaughter to share his thoughts on supply chain woes’ impact on retailers, the industry’s longer term outlook and the need to raise prices for furniture. Sponsored by Klaussner Home Furnishings
A first-ever Furniture Today’s Best Places to Work program launches this month, and this episode of On The Record has the inside scoop on how retail stores can capture a spot on this prestigious list. Peter Burke, president of Best Companies Group, shares insights into how companies can attract and retain their best employees, learn more about their organizations and become one of the Best Places to Work. Sponsored by Klaussner Home Furnishings
In a sequel to last week’s podcast, Jeremy Hoff joins editors Thomas Russell and Powell Slaughter to talk about how his years of experience will guide his leadership of 12 industry brands under one Hooker Furniture umbrella. Sponsored by Klaussner Home Furnishings
Long before Jeremy Hoff took the helm at Hooker Furniture, Furniture Today’s Editor in Chief Bill McLoughlin sat down with him to talk about his insights on leadership, product development and other issues. In next week’s podcast, Furniture Today editors have another conversation with Hoff, now as CEO ready to lead this venerable company into the future. Sponsored by Klaussner Home Furnishings
Caroline Hipple, the first woman-president of the Home Furnishings Hall of Fame, shares her insights on what it takes for women to succeed in the home furnishings industry and reveals what’s next for the Hall of Fame. Sponsored by Klaussner Home Furnishings
Supply chain management veteran and Stone & Leigh CEO Steve Wolfe joins editors Thomas Russell and Powell Slaughter to share an outlook on shipping capacity restraints. Bottom line is that big surcharges, limited space on vessels are a fact of life at least for the next few months. Sponsored by Klaussner Home Furnishings
Furniture Today’s editors share their insights on where the industry is headed in 2021 and what will be the key issues retailers, manufacturers and suppliers will face in an unpredictable year. Tune in to find out what’s next. Sponsored by Klaussner Home Furnishings
CEO Gat Caperton talks with Furniture Today editors Thomas Russell and Powell Slaughter about Gat Creek's expansion plans and opportunities for the domestic wood furniture producer. Sponsored by Klaussner Home Furnishings
While many focus on fostering repeat purchase and planned obsolescence, Lovesac CEO Shawn Nelson wants to sell consumers the last sofa they ever need. Find out his unique take on reinventing traditional consumer product models in this one-of-a-kind On The Record interview. Sponsored by Klaussner Home Furnishings
Carl Lovett, vice president of sales, talks with editors Thomas Russell and Powell Slaughter about how Sunpan’s calculated risks paid off during a year of major challenges. Sponsored by Klaussner Home Furnishings
LeadsRx CEO AJ Brown visits On The Record to share new strategies for measuring and improving digital advertising performance. Along the way he’ll reveal how these strategies helped brick-and-mortar furniture retailer The Great American Home Store dramatically improve its e-commerce performance in the middle of the pandemic. Sponsored by Klaussner Home Furnishings
Chairman and CEO Rob Spilman talks with editors Thomas Russell and Powell Slaughter about how the company has managed its business during the pandemic, sharing insights on both Bassett’s retail and manufacturing segments. Sponsored by Klaussner Home Furnishings.
Doug Stewart, author of the just released book 5-1/2 Mentors: How to Learn, Grow, and Develop from Everyone and Everything, has turned the traditional mentorship paradigm on its head. Find out how your ideal mentor may be closer than you think in this informative and entertaining discussion. Sponsored by Klaussner Home Furnishings
High Point Market Authority CEO Tom Conley discusses initiatives to give High Point year-round relevance to buyers through market and building collaborations around HPxD, First Tuesday and the High Point Showroom Assn. and how those developments could play out moving forward. Sponsored by Klaussner Home Furnishings
Steen Knigge, director of U.S. marketing, a Danish contemporary furniture chain with 15 U.S. franchises, reveals the dramatic impact of the company’s addition of e-commerce to its U.S. business following the closure of stores due to COVID-19 earlier this year. Find out how this shift could impact the company’s entry into new markets in 2021 and beyond. Sponsored by Klaussner Home Furnishings
Dallas George, managing director for the U.S. for Netherlands-based Eichholtz, says that despite the fits and starts to its strategy following the market disruption of COVID-19, Eichholtz is moving full steam ahead to offer affordable luxury across a wide palette of home furnishings products. Sponsored by Klaussner Home Furnishings
The BridgeTower Media team joins forces as Designers Today’s Jane Dagmi moderates the cross-talk between Furniture Today editors, who share a lively back and forth on what they saw and what attracted a second look at the recent High Point Market. Sponsored by Klaussner Home Furnishings
CV International Director of Pricing and Procurement Rachel Shames joins editors Tom Russell and Powell Slaughter to share an update on capacity and cost issues on the water and on the ground, and gives a look ahead into how those could play out in 2021. Sponsored by Klaussner Home Furnishings
American Home Furnishings Hall of Fame Foundation CEO Karen McNeill shares plans for honoring the 2020 inductees, as well as the work being done by the foundation to preserve and share the legacies within the furniture industry and find ways to support consumers’ interest in the home. Sponsored by Klaussner Home Furnishings
A.R.T’s Doug Rozenboom, whose career has spanned power brands including Thomasville, Pottery Barn and Walmart, shares the twists and turns that led him back to his first love — designing furniture — and reveals the surprising new directions retailers will find at A.R.T. Sponsored by Klaussner Home Furnishings
Eric Grindley, CEO and founder of Esquire Advertising, sits down with Furniture Today Editor in Chief Bill McLoughlin to share detailed, actionable insights into a new digital advertising methods that allow retailers to track ROI to the dollar and directly connect dollars spent to products purchased. Grindley will also reveal even more detailed insights at Furniture Today’s all-digital Leadership Conference, Dec. 1-3. Sponsored by Klaussner Home Furnishings
In this week’s On the Record podcast, Premarket Sponsors Committee Chairman and Vaughan-Bassett President Doug Bassett joins The Home Front’s Tom Russell and Powell Slaughter to discuss the kickoff to “fall market season” and how the next six weeks will help the industry make hay while the sun shines at retail and address high consumer demand for furniture. Sponsored by Klaussner Home Furnishings
Overstock CEO Jonathan Johnson offers insights into the leadership strategies that have guided his rejuvenation of the company since taking over as CEO exactly one year ago. In that time he has tightened the company’s focus around core principles and recommitted the e-commerce giant to its retail roots. Find out how he did it as he goes On The Record. Sponsored by Klaussner Home Furnishings
Furniture Today Editor in Chief Bill McLoughlin recently talked with designer Thom Filicia, who was setting up for Premarket in the Vanguard Furniture showroom. Find out how Filicia has stayed in touch with the industry amid COVID-19 and why he believes designers "will be a part of the solution" to move things forward after the pandemic. Sponsored by Klaussner Home Furnishings
Join Furniture Today senior editors Tom Russell and Powell Slaughter for the first installment of their new podcast, “The Home Front,” a spin off from “On The Record.” Starting Sept. 24 on every other Thursday, they’ll give their take on developments impacting case goods and upholstery. These veteran editors will combine their years of experience covering the industry with insights from special guests to shed light on topics ranging from style trends to supply chain issues and more. Sponsored by Klaussner Home Furnishings
Sandra Espinet, author and designer to the stars, reveals the inspiration behind her new fabric line and shares her positive approach to overcoming challenges. Sponsored by Klaussner Home Furnishings
Dorothy Belshaw, executive vice president and chief marketing and digital officer at International Market Centers, is at the center of COVID-19's disruptive impact on markets and tradeshows. In a candid conversation with Furniture Today's Bill McLoughlin, she reveals the short and long-term shifts it's like to have on the markets, retailer-vendor interactions and the future of new product cadences. Sponsored by Klaussner Home Furnishings
Nikki Baird, Aptos vice president of innovation, uncovers some of the most successful new strategies retailers are utilizing to manage the pandemic-inflicted shift toward e-commerce. Sitting down with Furniture Today Editor in Chief Bill McLoughlin, Baird discussed the best practices customer acquisition, maximizing website effectiveness and managing the critically important transition from the online to the in-store experience. Find out how you can take your digital game to the next level in this fast-paced, informative discussion. Sponsored by Klaussner Home Furnishings
Joe Scaretta, founder and Co-CEO of CS Hudson, has helped retailers across the country re-merchandise in the wake of COVID-19. He sits down with Furniture Today Editor in Chief Bill McLoughlin to share best practices for companies dealing with these new realities, including how pop-up activations may offer a key to thriving in a pandemic-disrupted merchandising environment. Sponsored by Klaussner Home Furnishings
Success begins and ends with understanding the consumer. Get it right, you’re a winner. Get it wrong, you’re history. That was the unfiltered assessment of veteran marketing executive Warren Kornblum, during a recent On The Record discussion with Furniture Today Editor in Chief Bill McLoughlin. The former Global Chief Marketing Officer at Toys R Us, Chief Strategic Officer at Rooms To Go and Interim Chief Marketing Officer at Serta Simmons Bedding offered a candid assessment of what it takes to succeed in today’s disrupted marketplace. Kornblum will outline how these factors are reshaping the bedding industry at Furniture Today’s upcoming Bedding Conference, Aug. 18-20, 2020. Sponsored by Klaussner Home Furnishings
Editor in Chief Bill McLoughlin is joined by Furniture Today editors Powell Slaughter and Thomas Russell to talk about the Bounce Back 2020 cover story, red hot retail and the supply chain issues it's causing, and a disrupted market season that could see bigger crowds at Premarket and a change in manufacturers' product introduction cadence and market strategies. Sponsored by Klaussner Home Furnishings
COVID-19 confronts retailers and manufacturers with unprecedented logistical challenges. Furniture Today Editor in Chief Bill McLoughlin and Josh DeLay, vice president of business development at J.B. Hunt, recently sat down with a panel of leading retail and manufacturing logistics experts to explore innovative strategies to keep goods flowing and meet changing consumer needs. Guests include Scott Prillaman, vice president case goods operations, Hooker Furniture; Charlie Workmon, executive vice president, operations, Broad River Retail; and Ward Dingmann, senior vice president of supply chain, Bob’s Discount Furniture. Sponsored by Klaussner Home Furnishings
“Levin is back!” The new Levin Furniture dream team — Robert Levin, John Schultz and Matt Schultz — talk with Editor in Chief Bill McLoughlin about relaunching this venerated retail brand and their outlook for its future. Sponsored by Klaussner Home Furnishings
Fresh off the launch of 200 new private label SKUs, Feather CEO Jay Reno goes “On The Record” to discuss the future of furniture subscriptions, dealing with COVID-19 and the company’s plan for expansion to new urban markets. Sponsored by Klaussner Home Furnishings
Author, keynote speaker and retail expert Steve Dennis joins guest host Thomas Lester for an in-depth discussion about retails most disruptive forces and what companies need to do to survive them. Sponsored by Klaussner Home Furnishings
During the COVID-19 pandemic, wood resources and retailers alike are seeing more opportunity to develop, merchandise and sell home office furniture and casual dining. In today's On The Record podcast, Tom Russell, Furniture Today senior editor of case goods and global sourcing, discusses these trends with with four industry experts: Jeremy Hoff, president of Hooker Furniture Legacy Brands; John Iasiello, senior vice president of strategic planning and business development at Riverside Furniture; Jeff Harris, president and CEO of Furnitureland South; and Kyle Johansen, executive director of merchandising at HOM Furniture. Sponsored by Klaussner Home Furnishings
Furniture Today’s Editor in Chief Bill McLoughlin hosts a panel of retail thought leaders including Jeff Harris, CEO of Furnitureland South, and Andrew Koenig, president of City Furniture, to discuss the evolving nature of the furniture business in a world being reshaped by a pandemic. Find out how these industry innovators are planning for the remainder of 2020 and beyond. Sponsored by Klaussner Home Furnishings
Custom furniture maker Prominence Furniture is looking to capture attention for a new patented sleeper sofa design with an appearance on popular TV show Shark Tank. Drake Leonard, director of operations, shares inside insights on “chumming for the sharks,” with this unique knock-down design. Sponsored by Klaussner Home Furnishings
Sarreid COO Brad Cates joins Furniture Today editor Thomas Russell to discuss how the high-end resource is using digital technology to manage its business through the impact of COVID-19 disruption. Sponsored by Klaussner Home Furnishings
Podium’s Nick Miller goes On The Record to share new strategies to drive better customer reviews, strengthen Google search and create new sales strategies aimed at helping consumers feel safer in a post-COVID19 selling environment. For any retailer looking to power up their e-commerce game and improve conversion rates, this is a must-listen. Sponsored by Klaussner Home Furnishings
Manish Hirapara, CEO of digital strategy firm Peak Activity, shares insights on a new low-touch conversion model that is helping furniture retailers improve sales performance, even in the face of COVID-related store closings. Sponsored by Klaussner Home Furnishings
Senior Editor Thomas Russell talks with American Home Furnishings Alliance CEO Andy Counts to discuss the industry’s evolving role during the COVID-19 pandemic, as part of our ongoing Home Furnishings Education Network series. Sponsored by Klaussner Home Furnishings
Bill McLoughlin, editor in chief of Furniture Today, sits down with author, columnist and small-business expert Gene Marks to discuss the ramifications of the recent COVID-19 pandemic and explore ways that companies can access the recently passed CARES Act to protect their businesses. Marks appears regularly on MSNBC and Fox News and writes regularly for The Hill, The Philadelphia Inquirer, Forbes, Inc. Magazine and Fox Business. Sponsored by Klaussner Home Furnishings
Furniture industry real estate veteran Julius Feinblum, owner of Julius Feinblum Real Estate, reveals best practices and insider strategies designed to help companies deal with leasing and mortgage disruptions caused by the recent coronavirus pandemic. He also discusses the road to recovery and the key opportunities that may emerge as business begins to reopen. Sponsored by Klaussner Home Furnishings
Longtime industry upholstery executive Randy Spak reflects on the benefits of Mexico furniture production, including his latest upholstery development project with Urban Roads in Mexico. Sponsored by Klaussner Home Furnishings
From his own personal experience with a Polio epidemic in the 1950s through the furniture industry’s myriad ups and downs, industry sage Jerry Epperson puts today’s events in perspective and offers actionable guidance for those looking to weather this storm. Sponsored by Klaussner Home Furnishings
In a candid On The Record conversation, Bob Maricich, CEO of International Market Centers, outlines the recent disruptions caused by the COVID-19 virus, both to the Market Centers and to the industry at large. As a veteran leader in the industry, he also offers some candid perspective on what companies will need to do in order to work through these challenges. This is one discussion you don’t want to miss! Sponsored by Klaussner Home Furnishings
Tom Conley, CEO of High Point Market Authority, reveals the challenges behind the decision to postpone High Point Market, what that postponement means for a June Market and where do we go from here. Sponsored by Klaussner Home Furnishings
Industry West co-founder Jordan England reveals the company’s unique path to success. Sponsored by Klaussner Home Furnishings
Broad River Retail’s Charlie Malouf has become a student of the business of retail, developing a passion for it that has translated into a company “weaponized” with a creative team, great ideas and the ability to reinvent and grow in myriad new ways. Sponsored by Klaussner Home Furnishings
Jonathan Bass, CEO of Whom Home, PTM Images and Badgley Mischka Home, says the current coronavirus crisis should make the industry re-evaluate sourcing strategies and look at the long-term opportunities of proximity manufacturing. “Each manufacturer is responsible to the world for how we source and manufacture,” he says. Sponsored by Klaussner Home Furnishings
A veteran of the furniture industry’s digital world, Eric Dean brings his more than 20 years of experience to bear on the International Market Center’s new initiative to offer digital tools to better connections between buyers and vendors. “We believe there’s opportunity for digital to lift physical markets,” he says about the synergy between the two worlds. Sponsored by Klaussner Home Furnishings
A-America’s Christian Rohrbach has travelled the globe, speaks six languages and is a student of geopolitics. He shares his insights on the changing nature of global sourcing and the geopolitical shifts that could shape its future. Sponsored by Klaussner Home Furnishings
Ron Bailey, owner of six Bailey’s Furniture stores and Carol Schroeder, author and owner of the highly successful Orange Tree Imports reveal their hard-earned secrets for delivering an exceptional in-store experience, engaging and retaining the best employees and neutralizing Amazon’s vaunted operational skills. If you want to Amazon-proof your retail store listening to these experts is a good first step! Sponsored by Klaussner Home Furnishings
Retail merchandising veteran Steve Riley talks about best practices from shopping market showrooms to setting up retail displays to recruiting and training for a team that excels. Sponsored by Klaussner Home Furnishings
Join Editor in Chief Bill McLoughlin and retailers from his Las Vegas Market roundtable as gift retailer Carol Schroeder of Orange Tree Imports in Wisconsin and Ron Bailey of six-store Bailey’s Furniture in Alaska discuss common retail challenges and their own engaging and creative solutions. Sponsored by Klaussner Home Furnishings
Find out why Gerry Borreggine, president and CEO of Therapedic thinks the bedding industry owes Casper a debt of gratitude and why boxed beds could soon be the predominant bedding format. This and more on this week’s On The Record podcast. Sponsored by Klaussner Home Furnishings
Ron Wanek, chairman of Ashley Furniture Industries reveals the secrets that helped grow Ashley from a small cabinet and occasional table maker into the largest furniture manufacturer in the world. Sponsored by Klaussner Home Furnishings
In this special episode filmed on location at the Furniture Market in High Point, we learn about the Market's dramatic economic impact on our state & its many international connections. We talk with IMC President Tom Conley. We profile Asheboro-based Klaussner Home Furnishings. And we talk with artist Bill Mangum about his Klaussner furniture line.
NCSU & the Division of Marine Fisheries are working to rebuild the state oyster population. A visit to Klaussner Home Furnishings. And Dr. Curtis Charles talks about FSU's Center for Defense & Homeland Security.
A wetlands restoration project is underway at North River Farms. History comes alive at the Rosedale Plantation. And the Thomas Wolfe Memorial preserves the life of the American author.
A wetlands restoration project is underway at North River Farms. History comes alive at the Rosedale Plantation. And the Thomas Wolfe Memorial preserves the life of the American author.
A new interactive marine science experience opens in Greensboro. The Pee Dee National Wildlife Refuge is a popular spot for outdoorsmen. And an NC artist is honoring fallen soldiers with special works of art.
Klaussner Home Furnishings partners with NC artist William Mangum to celebrate their 50th anniversary. NC 's 4-H helps students learn to create & run businesses while providing important life-lessons at the same time. And we talk further about the work of 4-H in NC with the state's 4-H program leader Dr. Marshall Stewart.
Klaussner Home Furnishings partners with NC artist William Mangum to celebrate their 50th anniversary. NC 's 4-H helps students learn to create & run businesses while providing important life-lessons at the same time. And we talk further about the work of 4-H in NC with the state's 4-H program leader Dr. Marshall Stewart.