Podcast appearances and mentions of Mark Shaw

0:00 Intro / Mark E. Shaw1:12 8th step of Christmas4:00 Wrap upCredits for song, "Twelve Days of Christmas: 12 Steps Edition," Mark Shaw, Mary Shaw, Seth Singleton: LyricsSeth Singleton: Vocals, guitar

0:00 Intro / Mark E. Shaw1:12 7th step of Christmas4:00 Wrap upCredits for song, "Twelve Days of Christmas: 12 Steps Edition," Mark Shaw, Mary Shaw, Seth Singleton: LyricsSeth Singleton: Vocals, guitar

0:00 Intro / Mark E. Shaw1:12 6th step of Christmas4:00 Wrap upCredits for song, "Twelve Days of Christmas: 12 Steps Edition," Mark Shaw, Mary Shaw, Seth Singleton: LyricsSeth Singleton: Vocals, guitar

0:00 Intro / Mark E. Shaw1:12 5th step of Christmas4:00 Wrap upCredits for song, "Twelve Days of Christmas: 12 Steps Edition," Mark Shaw, Mary Shaw, Seth Singleton: LyricsSeth Singleton: Vocals, guitar

Author and former criminal defense attorney Mark Shaw joins Patrick Coffin to discuss his explosive work new book Abuse of Power. Think the Charlie Kirk narrative is suspect? This is not the government's first rodeo. Central to the conversation is Dorothy Kilgallen, the famous journalist (and top panelist on the game show phenomenon What's My Line? who aggressively investigated the JFK assassination. Her biographer Shaw explains how "abusive power" operates through intimidation, disinformation, media control, and mysterious deaths. Kilgallen was the only reporter to interview Jack Ruby privately—and believed the official narrative was false. She publicly stated she would break the JFK story wide open—then was found dead under highly suspicious circumstances. Shaw draws chilling connections between JFK's assassination, the later murder of Robert F. Kennedy Sr., Kilgallen's death, and why Sirhan Sirhan deserves a new trial. All three cases involve: conflicting autopsy evidence; missing documents; compromised investigations; and media suppression Shaw argues these deaths reveal a pattern, not coincidence—a system protecting power at any cost. The discussion raises uncomfortable questions about: who controls historical narratives why certain truths are buried and how fear keeps journalists silent A sobering reminder that truth is temporarily dangerous—when it threatens entrenched power. Link to Mark's book: Abuse of Power: Connecting Robert Kennedy's Assassination with the Murders of JFK and Dorothy Kilgallen Exposes Who Was Responsible and Why Sirhan Sirhan Deserves a New Trial https://amzn.to/3KBFmXv Dorothy Kilgallen's last appearance on What's My Line? https://youtu.be/DUOcxyDIYuI?si=D1hfmZcFKEc2v0iA

TVC 718.3: Part 2 of a conversation that began last week with Mark Shaw, author of Abuse of Power: Connecting Robert Kennedy's Assassinaton with the Murders of JFK and Dorothy Kilgallen and The Reporter Who Knew Too Much. Topics this segment include new findings that suggest that the autopsy performed on Kilgallen after her death in November 1965 may have been compromised. As was the case with Mark's previous book, Collateral Damage, Abuse of Power emphasizes the importance of relying on primary sources whenever possible. Abuse of Power, Collateral Damage, and The Reporter Who Knew Too Much are all available through Post Hill Press and Amazon.com.

0:00 Intro / Mark E. Shaw1:12 4th step of Christmas4:00 Wrap upCredits for song, "Twelve Days of Christmas: 12 Steps Edition," Mark Shaw, Mary Shaw, Seth Singleton: LyricsSeth Singleton: Vocals, guitar

0:00 Intro / Mark E. Shaw1:12 3rd step of Christmas4:00 Wrap upCredits for song, "Twelve Days of Christmas: 12 Steps Edition," Mark Shaw, Mary Shaw, Seth Singleton: LyricsSeth Singleton: Vocals, guitar

TVC 718.6: Mark Shaw, author of Abuse of Power: Connecting Robert Kennedy's Assassinaton with the Murders of JFK and Dorothy Kilgallen and The Reporter Who Knew Too Much, talks to Ed about how the City of New York honored Dorothy Kilgallen on Saturday, Nov. 8 by naming a street after her on the sixtieth anniversary of her death. Other topics this segment include why so many of us are enamored with real-life murder mysteries. Abuse of Power and The Reporter Who Knew Too Much are both available through Post Hill Press and Amazon.com.

0:00 Intro / Mark E. Shaw1:12 2nd step of ChristmasCredits for song, "Twelve Days of Christmas: 12 Steps Edition," Mark Shaw, Mary Shaw, Seth Singleton: LyricsSeth Singleton: Vocals, guitar

Bestselling author and noted historian Mark Shaw returns to Commonwealth Club World Affairs to discuss his latest research and his newest book. They strengthen his conclusion that New Orleans mafia don Carlos Marcello was the point person pulling the strings behind the murders of JFK and famed journalist Dorothy Kilgallen. And, for the first time, he also links Marcello to the murder of Robert Kennedy. In his previous books, Shaw established the connections between Marcello, Oswald, Ruby and Kilgallen and Marcello's use of Kilgallen's lover to silence her before she could expose Marcello's involvement in the JFK assassination. In his latest book, Abuse of Power, Shaw lays out compelling evidence that Marcello's pattern of using patsies to exact his revenge culminated in his setting Sirhan Sirhan up to take the fall for the assassination of RFK on June 6, 1968.  Shaw's new research includes his examination of the JFK assassination records recently released by the federal government. In those files is a December 1985 FBI transcript in which Carlos Marcello was taped “confessing” to his role in JFK's death: “Yeah, I had the son of a b---h killed. I'm glad I did. I wish I could have done it myself.”  Shaw investigates whether Marcello decided on a similar approach when it became clear in early 1968 that RFK could become president. Shaw says that since Robert Kennedy, as attorney general, had ordered Marcello deported in April 1961, charging him with racketeering, Marcello had no intention of allowing RFK to get in his way again and so had Bobby killed.  Shaw alleges that Marcello used his “associate,” mobster Mickey Cohen, who controlled the Southern California racetracks, including Santa Anita, and knew the layout of the Ambassador Hotel where RFK was killed, to “recruit” 24-year-old Sirhan just as the mafia don had recruited Lee Harvey Oswald to assassinate JFK. Evidence for Shaw's allegation is a never-before-published, eyewitness, video-taped account from John Shear, a celebrated paddock captain at Santa Anita Racetrack. He had hired Sirhan to work as a “hot walker” at the racetrack and considered him “easily manipulated.”  Shortly before RFK was killed, Shear noticed that Sirhan was all dressed up, had money and was hanging around nearby Hollywood Park Racetrack with “two hoodlums” despite being poorly paid and having gambling debts. Shaw says that shortly after RFK's murder, it was Shear who first identified Sirhan for the LAPD and the FBI from the photo of Sirhan being shown on TV—but Shear was never contacted by either the LAPD or the FBI about Sirhan, pointing to a cover up.  Then, just as twice before regarding JFK's and Kilgallen's deaths, the trail of evidence quickly and suspiciously went cold. Join us as Shaw makes sense of the newfound evidence and heats up his call for justice in the murders of JFK, Dorothy Kilgallen and Robert Kennedy. A Humanities Member-led Forum program. Forums at the Club are organized and run by volunteer programmers who are members of The Commonwealth Club, and they cover a diverse range of topics. Learn more about our Forums. Commonwealth Club World Affairs is a public forum. Any views expressed in our programs are those of the speakers and not of Commonwealth Club World Affairs. OrganizerGeorge Hammond  Learn more about your ad choices. Visit megaphone.fm/adchoices

0:00 Intro / Mark E. Shaw1:12 First step of Christmas - powerless, hopeless disease4:34 How did we get to an unmanageable life?5:15 Christ gives you power to say "no" to sin by His Holy SpiritCredits for song, "Twelve Days of Christmas: 12 Steps Edition," Mark Shaw, Mary Shaw, Seth Singleton: LyricsSeth Singleton: Vocals, guitar

TVC 717.1: Ed welcomes back Mark Shaw, investigative journalist, former criminal defense attorney, onetime legal analyst for CNN, ESPN, and USA Today, and the author of nearly thirty books, including The Reporter Who Knew Too Much: The Mysterious Death of What's My Line TV Star and Media Icon Dorothy Kilgallen. Mark's latest book, Abuse of Power, includes new information about the mysterious nature of Kilgallen's demise in November 1965 that, Mark believes, links the death of Kilgallen to the assassinations of John F. Kennedy and Robert F. Kennedy. Abuse of Power, The Reporter Who Knew Too Much, and all of Mark's books are available through Post Hill Press and Amazon.com.

TVC 717.2: Mark Shaw, author of Abuse of Power: Connecting Robert Kennedy's Assassinaton with the Murders of JFK and Dorothy Kilgallen, talks to Ed about a recently released YouTube video about John Shear (pictured above, left), a longtime paddock captain at Santa Anita Racetrack in Southern California who hired Sirhan Sirhan (pictured above, center) as a "hot walker" several months before Sirhan was arrested for the assassination of RFK in June 1968. According to Mark, Shear's comments in that video not only lend credence to the possibility that Sirhan may have been used as a fall guy by the mob for the assassination of RFK, but make the case that Sirhan should receive a new trial in light of these new revelations. (Though John Shear died in December 2023, Mark interviewed Shear's son, Michael, in December 2024; Michael Shear provided confirmation of his father's account.) Both Abuse of Power and The Reporter Who Knew Too Much are available through Post Hill Press and Amazon.com.

In this episode of Gangland Wire, Gary Jenkins interviews bestselling author Mark Shaw about his explosive new research into the JFK and RFK assassinations — and the hidden role of New Orleans Mafia boss Carlos Marcello. Shaw breaks down newly uncovered FBI documents, including Marcello's alleged 1985 prison confession claiming involvement in JFK's murder. We explore Marcello's long-running war with Robert Kennedy, the suspicious death of journalist Dorothy Kilgallen, and significant inconsistencies in the official story of RFK's assassination. This conversation challenges the lone-gunman narrative and exposes how organized crime, politics, and government investigations may have collided to shape American history. Subscribe to get notified about new content. 0:10 The Kennedy Connection 21:37 Sirhan’s Background Uncovered 31:56 The Role of Marcello in Assassinations 44:54 The Quest for Justice

Please enjoy this special preview of our upcoming conversation with Mark Shaw, investigative journalist, former criminal defense attorney, onetime legal analyst for CNN, ESPN, and USA Today, and the author of more than thirty books, including The Reporter Who Knew Too Much: The Mysterious Death of What's My Line TV Star and Media Icon Dorothy Kilgallen. Mark's latest book, Abuse of Power, not only links the death of Dorothy Kilgallen in November 1965 to the assassinations of John F. Kennedy and Robert F. Kennedy, but includes new information about the mysterious nature of Kilgallen's demise. Our complete conversation with Mark Shaw airs the weekend of Dec. 5-8.

In his explosive new book, ABUSE OF POWER (December 2, 2025; Post Hill Press; ISBN: 979-8895654903;$21.00 Paperback), bestselling author, former noted criminal defense attorney, and TV network legal analyst Mark Shaw affirms RFK, Jr.'s sense that Sirhan Sirhan was not accountable for the 1968 assassination of Robert F. Kennedy. Shaw, however, refutes the HHS Secretary's theory that his father's murder was linked to the CIA. Backed by shocking new evidence, Shaw exposes the real mastermind—the one with the strongest motive to want RFK dead—New Orleans mafia don Carlos Marcello. Further, the author deduces that Sirhan was “recruited” as a “patsy” to defer suspicions of Marcello's involvement. The result: for nearly 60 years, Sirhan has languished in a prison cell because, Shaw believes, he was denied justice from the moment he was arrested.Based on Shaw's nearly 15 years of extensive research, ABUSE OF POWER exposes, for the first time, the connection between the assassinations of John and Robert Kennedy and the mysterious death of famed journalist Dorothy Kilgallen, with Marcello as the culprit for each. The mafia don used patsies to cover his complicity—a pattern that had never been revealed before. For Shaw, the key to this conclusion is an FBI file transcript, an audiotaped “confession” Marcello made to a fellow inmate at a Texas federal prison on December 15, 1985. While expressing his intense dislike of the former president, the mafia don confided, “Yeah, I had the son of a bitch killed. I'm glad I did it. I'm sorry I couldn't have done it myself.” Predictably, the 24-year-old Sirhan became the fall guy. Before getting caught up in the mafia don's murder plot, Sirhan, per FBI records, worked at Santa Anita Racetrack in Southern California where John Shear, a paddock captain hailed as a hero for saving a little girl from being stampeded by a wild horse, hired Sirhan as a “hot walker” for the meager sum of $200 a month.Like a prosecutor building his case, Shaw uses this jaw-dropping admission as the stepping stone to “indicting” Marcello for RFK's murder. Why? Because RFK, who knew the mafia don had orchestrated his brother's assassination to render the then-attorney general powerless, had illegally deported Marcello. So, when RFK announced his campaign for president in March 1968 and then won several primaries, Marcello devised a diabolical plan to protect his multimillion-dollar empire while also exacting his revenge.  Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-like-it-s-live--4113802/support.

George Noory and investigative journalist Mark Shaw explore the killing of President John F. Kennedy in November 1963, the problems he's found with the autopsy and investigation into the shooting, and his evidence that a mobster in prison confessed to his role in having Kennedy killed.See omnystudio.com/listener for privacy information.

0:00 Intro0:52 Mark Shaw and Chris Yeager1:00:00 Wrap-upMicah in Addiction CounselingCOUNSEL — https://theaddictionconnection.thinkific.com/Mark E. Shaw, D.Min., founded The Addiction Connection in 2012 and is the author of 30 publications on addictions and biblical counseling. He serves as Nocatee Campus Pastor of Counseling at First Baptist Church Jacksonville (FL).Bible study on handling God's truth

0:00 Intro0:52 Mark Shaw and Jim Quigley20:00 Wrap-upMicah in Addiction CounselingCOUNSEL — https://theaddictionconnection.thinkific.com/Mark E. Shaw, D.Min., founded The Addiction Connection in 2012 and is the author of 30 publications on addictions and biblical counseling. He serves as Nocatee Campus Pastor of Counseling at First Baptist Church Jacksonville (FL).Bible study on handling God's truth

In this high-energy and insight-packed episode of Bean There, Done That, Phil Di Bella is joined by renowned guest experience expert Mark Shaw. With decades of leadership in Australia's top theme parks, Mark unpacks what makes a truly unforgettable guest experience and how emotional engagement is the secret sauce to sustainable business growth. From building five-star teams to redefining recognition and reward systems, Mark shares practical frameworks, powerful stories, and a clear message: great culture is built by conscious choices, not corporate posters. Key Topics and Themes: Why guest experience trumps customer service The business value of emotional engagement How to recruit for attitude, not just skill Recognition that actually motivates staff Phones on shift? Handling distractions with clarity The ACE model for building standout teams Language, culture, and the power of calling them “guests” not “customers” About Our Guest: Mark Shaw is one of Australia's leading experts in customer and guest experience, having led major brands like Westfield, Merlin Entertainments, Bounce Inc., and Adventure World. Under his leadership, Adventure World achieved the highest-rated theme park experience in Australia and doubled both its revenue and attendance. Mark is the creator of the ACE Framework (Amazing Customer Experiences) – a people-first approach to building world-class service cultures. Today, he consults across industries to help businesses grow through emotional engagement and guest-centric thinking. Takeaways: Guest vs. Customer: Calling them “guests” changes your team's mindset from transaction to hospitality Emotional engagement is measurable – It drives repeat business, loyalty, and referrals. Hire for attitude – Skills can be taught; intrinsic motivation can't. Recognition matters more than reward – A simple “thank you” or peer-driven praise is often more effective than cash bonuses. Phone policy? Be clear, consistent, and empathetic—include it in contracts and inductions. Culture isn't on the wall; it's in the language, leadership, and everyday actions. Links and Resources: The Coffee Commune – The home of the Bean There, Done That podcast Mark Shaw – Guest Experience Specialist LinkedIn Profile Shaw Thing CX – Mark's consultancy specialising in customer experience strategy Time-Stamped Key Points: 00:55 – Why guest experience matters more than ever 02:00 – Mark's success at Adventure World: Doubling revenue and attendance 03:05 – The difference between 4-star and 5-star customer ratings 05:30 – Bruce Springsteen's pep talk and emotional connections 07:00 – How guest expectations have evolved in the last 15 years 10:00 – Recruitment insights: The power of hiring one in seven 13:00 – Recognition over reward: The real impact 16:00 – How great team culture leads to higher reviews and loyalty 18:25 – “Love My Cafe” Awards and the community over coffee 20:30 – The simple power of eye contact and a smile 24:00 – Should staff have phones on shift? The balanced view 29:30 – Culture is a byproduct, not a slogan on the wall 32:45 – The six-pillar ACE framework for guest experience 36:00 – Recognition systems that scale from theme parks to cafes 39:00 – Leadership lessons: Why team language matters 42:00 – Guest vs. customer: Changing how we think changes how we serve This episode is a masterclass in modern guest experience and team culture. Whether you're running a café, retail business, or global brand, these lessons will change how you think about service. Tune in now on Spotify, Apple Podcasts, or your favourite platform. ✅ Produced by The Podcast Boss

0:00 Intro0:52 Podcast20:00 Wrap-upCOUNSEL — https://theaddictionconnection.thinkific.com/Mark E. Shaw, D.Min., founded The Addiction Connection in 2012 and is the author of 30 publications on addictions and biblical counseling. He serves as Nocatee Campus Pastor of Counseling at First Baptist Church Jacksonville (FL).Bible study on handling God's truth

0:00 Intro0:52 Podcast50:00 Wrap-uphttps://www.nhtsa.gov/risky-driving/drunk-drivingMark E. Shaw, D.Min., founded The Addiction Connection in 2012 and is the author of 30 publications on addictions and biblical counseling. He serves as Nocatee Campus Pastor of Counseling at First Baptist Church Jacksonville (FL).Bible study on handling God's truth

Ed opperman interview Mark Shaw about the murder of Dorothy KilgallenWas What's My Line TV Star, media icon, and crack investigative reporter and journalist Dorothy Kilgallen murdered for writing a tell-all book about the JFK assassination? If so, is the main suspect in her death still at large?These questions and more are answered in former CNN, ESPN, and USA Today legal analyst Mark Shaw's 25th book, The Reporter Who Knew Too Much. Through discovery of never-before-seen videotaped eyewitness interviews with those closest to Kilgallen and secret government documents, Shaw unfolds a “whodunit” murder mystery featuring suspects including Frank Sinatra, J. Edgar Hoover, Mafia Don Carlos Marcello and a "Mystery Man" who may have silenced Kilgallen. All while by presenting through Kilgallen's eyes the most compelling evidence about the JFK assassinations since the House Select Committee on Assassination's investigation in the 1970s.Called by the New York Post, “the most powerful female voice in America,” and by acclaimed author Mark Lane the “the only serious journalist in America who was concerned with who killed John Kennedy and getting all of the facts about the assassination,” Kilgallen's official cause of death reported as an overdose of barbiturates combined with alcohol, has always been suspect since no investigation occurred despite the death scene having been staged. Shaw proves Kilgallen, a remarkable woman who broke the "glass ceiling" before the term became fashionable, was denied the justice she deserved, that is until now. More about the book may be learned at thereporterwhoknewtoomuch.com or thedorothykilgallenstory.org.Part Two Ed Opperman interviews Daniel Hopsicker, Author of Barry and The Boys, about Barry Seal the CIA cocaine smuggler durring Iran Contra and the subject of the Tom Cruise movie American MadeNOTE: Chapter 35 is intentionally missing from the printing of this publication. This was intentionally done by the publisher and is not a printing error.This is the story of Barry Seal, the biggest drug smuggler in American history, who died in a hail of bullets with George Bush's private phone number in his wallet...The Wall Street Journal called Barry Seal "the ghost haunting the Whitewater probe." He was far more than that.Based on a 3-year long investigation, Daniel Hopsicker discovered the secret history the American Press was afraid to tell Seal, the most successful drug smuggler in American history, was also and not coincidentally a lifelong CIA agent, one of the most famous who ever lived, active in everything from the Bay of Pigs to Watergate to the Kennedy Assassination. And all this before becoming famous for importing tons of cocaine through Mena, Arkansas in the Scandal that wont go away.The story of Barry Seal is the story of what happens when guys we pay to protect us CIA guys go into business with guys were paying them to protect us against.."Made" guys. Mobsters Organized Crime.Ripping the official story on the so-called "Clinton Scandals" to shreds, Barry and the Boys breaks the biggest scoop of all about the Arkansas Drug Connection: where the money went.And goesDid the big-time "players" in small backwards Arkansas Bill Clinton, Vince Foster, Jackson Stephens, Jim Blair, Don Tyson stand idly by while Barry Seal made billions of dollars importing cocaine through their state?Or were the "goings-on in Mena" of Barry and the boys just the continuation of business as usual?Americas Secret HistoryRevealed:Youll learn about the incredible involvement with Seals narcotics smuggling organization of top officials in both major American political parties Republican Attorney General Ed Meese Democratic National Chairman Charles Manatt Al Gores Campaign Chairman, Tony CoelhoYoull discover why a young Arkansas Attorney named Bill Clinton signed a "get-out-of-jail-free" personal recognizance bond for Barry Seal, after Seal had been jailed for drug smuggling in Menain the 70s.And youll learn of the suspicious and long-lasting link between smuggler Barry Seal and the Bush Family, Senior and Junior.Most importantly, youll discover why a photograph taken by a night club photographer in a Mexico City nightspot ten months before the Kennedy assassination holds the key to the shadowy organization responsible for the massive corruption in Bill Clinton's Arkansas twenty years laterCommenting on the CIAs affair with the Mafia, L.B.J.s press secretary, Bill Moyers said, "Once we decide that anything goes, anything can come home to haunt us."After youve read Barry and the boys youll understand what he meant.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-opperman-report--1198501/support.

Send us a textLet's be honest—if your hiring strategy starts with “I've got a good feeling about them,” you're probably gambling with your company's time, budget, and retention rate.In this episode, I sit down with Dr. Mark Shaw, talent psychologist and author of A Better Choice: The Manager's Guide to Skills-First Hiring, to challenge outdated hiring practices and explore how skills-first strategies and structured assessments create better, fairer, and more effective hiring outcomes.From role-play simulations to breaking up with gut instinct, we're diving into what evidence-based hiring really looks like—and how it actually works.

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning.   Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven insights at your fingertips. Ready to revolutionize your guest journey and maximize revenue? Power your attraction with Gatemaster. Discover the future at Gatemaster.com.   Mark Shaw is the Founder of SHAW THING CX. With a career that began in hospitality and transitioned into leadership roles at theme parks across the UK and Australia, Mark brings a uniquely people-focused approach to business transformation. He served as CEO of Adventure World in Perth, where he led a dramatic turnaround in guest satisfaction and profitability. SHAW THING CX helps organizations improve guest experiences through a people-first framework that's grounded in operational excellence. In this interview, Mark talks about CX vs. customer service, the ACE framework, and how recognition isn't rocket science. CX vs. Customer Service “Customer service is a subset of customer experience. But customer experience is everything from landscaping to signage to lighting to air conditioning, air quality—even marketing efforts.” Mark explains that many organizations mistakenly treat customer service and customer experience as interchangeable terms. While customer service involves direct interactions between staff and guests, CX encompasses every element of the brand—from the first marketing impression to the cleanliness of the restrooms. He emphasizes that customer experience is about the emotional outcome: how a guest feels throughout their entire journey. Mark also cites data showing that guests value their interactions with staff as much as—if not more than—the physical product itself. This reinforces the importance of prioritizing operational consistency and human connection over just flashy attractions or expensive infrastructure. The ACE Framework “ACE is Amplified Customer Experiences. It's a seven-pillar model built on the service-profit chain, and it starts with leadership.” After leading a remarkable transformation at Adventure World, Mark created the ACE framework to codify what worked. The framework includes seven pillars: leadership, recruitment, onboarding, training, recognition, guest-centricity, and tools. He emphasizes that the first five pillars are entirely about the employee experience, reinforcing the idea that great guest experiences come from engaged, well-prepared teams. ACE also includes 60 building blocks that organizations can assess to identify gaps and areas for improvement. Mark shares that the framework has helped not only theme parks but also organizations across industries, from hospitality to IT. The universal thread? Businesses that rely on human interaction must focus on team empowerment to succeed. Recognition Isn't Rocket Science “Recognition makes you feel great, and it reinforces the behavior. It's not rocket science.” Mark makes a clear distinction between reward and recognition. He explains that while bonuses and monetary rewards have a short-lived impact, genuine recognition creates a lasting emotional response and reinforces desired behaviors. At Adventure World, he implemented a high-frequency recognition program—including employee and department of the week/month awards, a public “wall of fame,” and spontaneous “busted” cards for team members who went above and beyond. Recognition was frequent, specific, and public. Mark also encouraged leaders to plan for recognition, suggesting something as simple as a weekly calendar reminder. His message is clear: consistent and meaningful recognition fuels employee morale, team culture, and ultimately, the guest experience. To connect with Mark, you can find him on LinkedIn or email him at shawthingcx@outlook.com. For more information, visit www.shawthingcx.com.au.   This podcast wouldn't be possible without the incredible work of our faaaaaantastic team:   Scheduling and correspondence by Kristen Karaliunas Audio and Video editing by Abby Giganan   To connect with AttractionPros: AttractionPros.com AttractionPros@gmail.com AttractionPros on Facebook AttractionPros on LinkedIn AttractionPros on Instagram AttractionPros on Twitter (X)

Mark Shaw : The Reporter Who Knew Too Much: The Mysterious Death of What's My Line TV Star and Media Icon Dorothy KilgallenWas What's My Line TV Star, media icon, and crack investigative reporter and journalist Dorothy Kilgallen murdered for writing a tell-all book about the JFK assassination? If so, is the main suspect in her death still at large?These questions and more are answered in former CNN, ESPN, and USA Today legal analyst Mark Shaw's 25th book, The Reporter Who Knew Too Much. Through discovery of never-before-seen videotaped eyewitness interviews with those closest to Kilgallen and secret government documents, Shaw unfolds a “whodunit” murder mystery featuring suspects including Frank Sinatra, J. Edgar Hoover, Mafia Don Carlos Marcello and a "Mystery Man" who may have silenced Kilgallen. All while by presenting through Kilgallen's eyes the most compelling evidence about the JFK assassinations since the House Select Committee on Assassination's investigation in the 1970s.Called by the New York Post, “the most powerful female voice in America,” and by acclaimed author Mark Lane the “the only serious journalist in America who was concerned with who killed John Kennedy and getting all of the facts about the assassination,” Kilgallen's official cause of death reported as an overdose of barbiturates combined with alcohol, has always been suspect since no investigation occurred despite the death scene having been staged. Shaw proves Kilgallen, a remarkable woman who broke the "glass ceiling" before the term became fashionable, was denied the justice she deserved, that is until now. More about the book may be learned at thereporterwhoknewtoomuch.com or thedorothykilgallenstory.org.https://amzn.to/4m9aDhjBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-opperman-report--1198501/support.

0:00 Intro - The 2025 annual The Addiction Connection Summit happens in a few weeks

Underworlds with Mark Shaw is returning for another season.Mark sits down with authors to discuss their investigations into the murky world of organized crime.In season two, we hear about a range of stories such as money laundering and cryptocurrency; the 'Ndrangheta's expansion from Calabria, Italy to other countries of Europe. Also the story of a leading South African police officer, who was tasked with investigating the Italian mafia in South Africa by Nelson Mandela.A fascinating story about one of the largest frauds in the history of the maritime industry. The growth and evolution of ransomware market, and finally a history of modern Russia told through the stories of four very different criminals.The series is hosted by Mark Shaw, the Director of the Global Initiative Against Transnational Organized Crime. Mark is also an author of a number of books on organized crime in South Africa.====================================================

Underworlds with Mark Shaw is returning for another season.Mark sits down with authors to discuss their investigations into the murky world of organized crime.In season two, we hear about a range of stories such as money laundering and cryptocurrency; the 'Ndrangheta's expansion from Calabria, Italy to other countries of Europe. Also the story of a leading South African police officer, who was tasked with investigating the Italian mafia in South Africa by Nelson Mandela.A fascinating story about one of the largest frauds in the history of the maritime industry. The growth and evolution of ransomware market, and finally a history of modern Russia told through the stories of four very different criminals.The series is hosted by Mark Shaw, the Director of the Global Initiative Against Transnational Organized Crime. Mark is also an author of a number of books on organized crime in South Africa.====================================================

0:00 Intro2:30 Podcast14:00 Wrap-up Mark E. Shaw, D.Min., founded The Addiction Connection in 2012 and is the author of 28 publications on addictions and biblical counseling. He serves as Pastor of Counseling at First Baptist Church Jacksonville at Nocatee, FL.Bible study on handling God's truth

This is it. The final episode of The Starman/Manhunter Adventure Hour. This time out, I look at the last two issues of Starman 44 and 45. Plus I look at where Starman goes from here (sob sob). Come take a listen! And besure to let us know what you think. Would love to hear from you. Email me at Starman@HeadSpeaks.com Finally, I want to thank everyone that went on this journey with me. Thank you all from the bottom of my heart. And keep listening to the Headcast Network as I look at other comics from the past....

Mark Shaw | 05-04-25 Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode, we chat with Mark Shaw, a customer experience expert with a rich background in enhancing interactions across sectors like theme parks and hotels. Mark's journey from hospitality enthusiast to customer experience leader reveals his passion for creating joyful moments.  He distinguishes between customer service and customer experience, emphasizing the latter as a holistic approach encompassing every brand interaction. Mark believes fostering brand loyalty hinges on understanding the physical environment, emotional engagement, and meaningful interactions.  Leadership plays a pivotal role in shaping customer experience, and Mark shares how top executives must champion customer-centric strategies. He provides examples of how consistent messaging can unify teams and enhance employee morale through authentic recognition.  Mark stresses the importance of hiring the right talent and maintaining team standards. He offers a six-pillar framework for success, highlighting the need for clear purpose and inspired leadership. He draws on his experience transforming a struggling theme park into a top-rated destination.  To wrap up, Mark discusses his upcoming book, "The Real CEO," which aims to redefine leadership as a role focused on customer experience. Tune in for valuable insights on elevating customer interactions and driving business success!   Mark's Contact Information: Website: It's a Shaw Thing LinkedIn: @MarkShaw   Tacey's Contact Information: Website: taceyatkinson.com Socials: @TaceyAtkinson   Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!  

If there had been no cover-up of Robert Kennedy's complicity in the murder of Marilyn Monroe in 1962 and he had been prosecuted based on compelling evidence at the time, the assassination of JFK by Bobby's enemies would not have happened—changing the course of history and preventing the murder of media icon Dorothy Kilgallen.In a breakthrough book that is sure to be relevant for years to come, bestselling author (The Reporter Who Knew Too Much) and distinguished historian Mark Shaw investigates the connection between the mysterious deaths of motion picture screen siren Marilyn Monroe, President John F. Kennedy, and What's My Line? TV star and crack investigative reporter Dorothy Kilgallen. A former noted criminal defense attorney and network legal analyst, Shaw provides an illuminating perspective as to how Robert Kennedy's abuse of power during the early 1960s resulted in the murders of Marilyn, JFK, and Dorothy.Praise for Mark Shaw BooksThe Reporter Who Knew Too Much“The compelling story of Dorothy Kilgallen, the celebrated journalist once called ‘the most powerful female voice in America.'” —Nick Pileggi, author of Wiseguy and CasinoDenial of Justice“A worthy sequel to the mysterious whodunit that snuffed out the brave reporter, Denial of Justice is a true crime thriller that seeks to undo the label attached to Ms. Kilgallen's untimely demise. Mark Shaw has done an admirable and exemplary job in his work. Do not miss!” —San FranciscoBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-opperman-report--1198501/support.

Was What's My Line TV Star, media icon, and crack investigative reporter and journalist Dorothy Kilgallen murdered for writing a tell-all book about the JFK assassination? If so, is the main suspect in her death still at large?These questions and more are answered in former CNN, ESPN, and USA Today legal analyst Mark Shaw's 25th book, The Reporter Who Knew Too Much. Through discovery of never-before-seen videotaped eyewitness interviews with those closest to Kilgallen and secret government documents, Shaw unfolds a “whodunit” murder mystery featuring suspects including Frank Sinatra, J. Edgar Hoover, Mafia Don Carlos Marcello and a "Mystery Man" who may have silenced Kilgallen. All while by presenting through Kilgallen's eyes the most compelling evidence about the JFK assassinations since the House Select Committee on Assassination's investigation in the 1970s.Called by the New York Post, “the most powerful female voice in America,” and by acclaimed author Mark Lane the “the only serious journalist in America who was concerned with who killed John Kennedy and getting all of the facts about the assassination,” Kilgallen's official cause of death reported as an overdose of barbiturates combined with alcohol, has always been suspect since no investigation occurred despite the death scene having been staged. Shaw proves Kilgallen, a remarkable woman who broke the "glass ceiling" before the term became fashionable, was denied the justice she deserved, that is until now.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-opperman-report--1198501/support.

Frank talks about strange finds in the garbage. He then talks about efforts to unseal records related to the JFK assassination with Mark Shaw, an investigative journalist and author of the book “Fighting for Justice: The Improbable Journey to exposing cover-ups about the JFK Assassination and the deaths of Marilyn Monroe and Dorothy Kilgallen”.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Frank starts the show asking about what happened to coverage of the drones over New Jersey. He then talks with Lee Camp, Most censored comedian in America — Host of "Unredacted Tonight" on Youtube. They discuss censorship, Ukraine and the Middle East. Frank talks about strange finds in the garbage. He then talks about efforts to unseal records related to the JFK assassination with Mark Shaw, an investigative journalist and author of the book “Fighting for Justice: The Improbable Journey to exposing cover-ups about the JFK Assassination and the deaths of Marilyn Monroe and Dorothy Kilgallen”. Frank starts the third hour discussing former Yankee star Brett Gardner's son dying of food poisoning and the terrible pain of losing a child. He is then joined by Todd Lipscomb, the author of the book “Re-Made in the USA: How We Can Restore Jobs, Retool Manufacturing, and Compete With the World” and the Founder & President of madeinusaforever.com. They discuss the future of American manufacturing and the effects of tariffs. Frank wraps up the show talking about the leaked war plan group chat through Signal. He also names the listener of the week. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mark Shaw, investigative journalist and author of the book “Fighting for Justice: The Improbable Journey to exposing cover-ups about the JFK Assassination and the deaths of Marilyn Monroe and Dorothy Kilgallen” Topics: efforts to unseal records related to the JFK assassination Website: https://markshawbooks.com/ Social Media: https://twitter.com/themarkshaw?lang=en https://www.facebook.com/TheMarkShaw/ Learn more about your ad choices. Visit megaphone.fm/adchoices

We've had many parents ask us, “What can I do to help my child overcome sexual sin?” But this question begs a deeper one: what is the role of a parent? To help us answer this, we sit down with biblical counselor Mark Shaw who reflects on two decades of counseling and raising four children of his own.   Related Resources: For Parents (Podcast Series)

Frank starts the show like he always does on Fridays: With Ask Frank Anything. Frank talks about his 2-year-old son's Halloween experience. He moves on to talk with Mark Shaw, an investigative journalist and author of the new book Fighting for Justice: The Improbable Journey to exposing cover-ups about the JFK Assassination and the deaths of Marilyn Monroe and Dorothy Kilgallen. They discuss the Menendez brothers case and reopening the investigation into Marilyn Monroe's death. He then gives the UFO Report on the newly proposed Disclosure Act. Frank starts the third hour with denunciations for the week. He moves on to talk with Diane Sare, an independent candidate for U.S. Senate in New York. They discuss her candidacy, the war in Ukraine and the LaRouche movement. Frank wraps up the show talking with stand-up comedian Fred Rubino and Elliot Gordon, an entrepreneur, former aide to Mayor Giuliani, a producer and talent agent to discuss comedy and the Puerto Rico joke told at Trump's MSG rally. He is also joined by Noam Laden for News You Can Use. Learn more about your ad choices. Visit megaphone.fm/adchoices

Frank talks about his 2-year-old son's Halloween experience. He moves on to talk with Mark Shaw, an investigative journalist and author of the new book Fighting for Justice: The Improbable Journey to exposing cover-ups about the JFK Assassination and the deaths of Marilyn Monroe and Dorothy Kilgallen. They discuss the Menendez brothers case and reopening the investigation into Marilyn Monroe's death. He then gives the UFO Report on the newly proposed Disclosure Act. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mark Shaw, investigative journalist and author of the new book “Fighting for Justice: The Improbable Journey to exposing cover-ups about the JFK Assassination and the deaths of Marilyn Monroe and Dorothy Kilgallen” Topic: Menendez case; attempt to reopen investigation into Marilyn Monroe case Website: https://markshawbooks.com/ Social Media: https://twitter.com/themarkshaw?lang=en  https://www.facebook.com/TheMarkShaw/ Learn more about your ad choices. Visit megaphone.fm/adchoices