Podcast appearances and mentions of matt talk

GerryT had Matt Costa back on the show to both gush and vent about Modern Horizons 3. Although early previews have some cards that make Gerry very giddy, there's one specific reason why he doesn't think this set is all sunshine and rainbows. Can we stop with the free spells already? *** Check out our sponsor, HeavyPlay! They're a card gaming accessories brand, with innovative takes on playmats, deck boxes, and sleeves. Most notably, their products feature their EquipMAG System, which you allows you to magnetically attach your deck box, dice tray, and playmat to each other. Gerry and Dave are both accessory snobs, but love HeavyPlay's stuff, will happily be using it at their future events, and wouldn't have accepted the sponsorship (or used their products) if they didn't. You can find them at heavyplay.com or on any social media site @HeavyPlayLLC. Follow them on socials to see their cool products, how they work, and see what they come up with in the future! Use code "G3RRYT" for 10% off! *** Music: Mega Man 2 "Ending theme" Remix by zookun | Music composed by Manami Matsumae & Takashi Tateishi *** patreon.com/gerrytpodcast twitter.com/g3rryt twitter.com/_DaveShiels twitch.tv/gerry_t twitter.com/mattccosta Edited by: twitter.com/heresasianjon

Let's revisit this podcast from 2015. Matt and Jeff talk about the wonder that is Captain America: First Avenger. It's a pretty fun one to look back at cuz oh my. the speculation is so all over the place. So much spaghetti on so many walls. But Jeff says, "Spaghettified" so that was pretty cool. Patreon https://www.patreon.com/mcucast Join The Stranded Panda Community! https://www.strandedpanda.com/ Facebook Group: https://www.facebook.com/groups/spchat Learn more about your ad choices. Visit megaphone.fm/adchoices

Jamie and Matt talk about their CFP scenariosSee omnystudio.com/listener for privacy information.

Tim Murray of VSiN makes his weekly appearance to talk about the games and numbers he's keeping an eye on. He and Matt begin with Virginia traveling to Maryland, followed by Liberty-Buffalo, Florida-Tennessee, Missouri-K State and even Commanders at Broncos on Sunday.

There is a lot of talk these days about guests having autonomy and agency to create and curate their own experiences within our attractions. What about the other side of the coin, where guests may need the help and assistance of our expert employees to truly have the experience they want to have?  In this episode, Matt and Josh explore the concept of cultivating experts, using your awareness of the guest and how to find answers.      Cultivating experts   “You're in my domain. I'm going to tell you how to have the best experience.”   We all want our team members to be experts… experts at the functional portion of their jobs, experts at providing service and experts at explaining all of the features and benefits of your facility to your guests. The problem is, that level of expertise takes longer to cultivate than most team members will be around.    So the first strategy of cultivating experts to serve your guests is to realize it takes time. On top of that it takes coaching, repetition, practice, teaching, coaching and a bit more time. Malcolm Gladwell says that it takes upwards of 10,000 hours of deliberate practice to become world-class at something. That's just over 9 years someone would have to spend becoming an expert in your business.       Using your awareness of the guest   “Be aware of what's around you and what people are saying.”   Sometimes the biggest impact gesture comes from the act of being aware of your surroundings so you can react in the moment or even anticipate a guest's need because you almost see what they need before they see it.    Maybe you are passing someone on the midway and you overhear them talking about ice cream or how to get to a show venue. Taking a few seconds to respond could mean the difference in a good guest experience and a great one. However, we can get so focussed on the operation and efficiency that we can lose sight of those in-the-moment opportunities that only present themselves if we are aware of our guests and what they need.    How to find answers   “Give people the opportunity to learn how to find the information, rather than expecting everyone will know everything.”   We've all heard a manager say, “We don't want you to say, ‘I don't know' when a guest asks a question.”  Okay, then what SHOULD I say?  That is the frustration many team members go through when learning the finer points of their job. The sentiment, of course, is that we want our “experts” to be able to provide any assistance a guest may want.    In order to do this and help cultivate experts, organizations need to provide tools for team members to learn where to get this information. For example, a park map or app likely has answers to 95% of questions a guest may have, so teach your team how to use the app. It could also be a hotline/helpline that people can call, maybe it goes directly to Guest Services who likely have the answers our operators are seeking.    It's intimidating to say, “don't say I don't know.”, but it's empowering to provide a way for people to find the information they need at a moment's notice.      To connect with AttractionPros: attractionpros@gmail.com   This episode would not be possible with the incredible work of our team! Abby Giganan - audio/video editing  

Meeting almost a decade via YouTube videos, Michael and Matt finally met, and it was love and first meet. The two would go on to get married and dominate the vlog world with their travels around the world. Their social media has rapidly grown, and their content is not just limited to travel, but also captures the humor and reality of married life. Their most ambitious undertaking is yet to come, as the two have decided to add to their family and are currently on the path of fatherhood. What does that look like? Well, it's a long windy road and the two have decided to share their journey in hopes of educating and helping others with the debut of their new podcast, Who's Your Daddy? The duo and their guests share their stories and information and cover everything from surrogacy, IVF, private adoption, and foster-to-adopt.On this episode, we chatted about how they met, life since marriage, balancing content creation with a healthy relationship, their decision to have a child, the different avenues of third party parenthood they are pursuing, the homophobia that exists towards same sex couples in the legislation and policies of third party parenthood, the mission of their podcast, what they have learned from their podcast guests, their biggest wish for their future child, and their Pride message for other LGBTQ couples trying to grow their family. Hosted by Alexander Rodriguez. Check out Michael and Matt's Who's Your Daddy podcast premiering June 15th wherever you get your pods!

For those interested in making the round of 16 a bit more interesting.

The guest experience is influenced by many factors, but none are more crucial than our employees. Their interactions with guests can make or break a visit and impact the guests' perception of an experience. To fully immerse our team members in the guest experience, it must be integrated into every aspect of the employee lifecycle, from recruitment to offboarding. By doing so, we can create a sustainable culture of hospitality for both our guests and employees. In this episode, Matt and Josh delve into strategies for infusing guest experience initiatives into the employee lifecycle, to ensure that every touchpoint with our team members enhances the guest experience.   Building your culture of hospitality   Creating a culture of hospitality for your team members is about more than throwing a pizza party. It requires a comprehensive approach that integrates the guest experience into every aspect of the employee lifecycle. With this foundation in place, we can establish a workplace environment that embodies hospitality, enabling our team members to deliver an exceptional experience to our guests. This holistic approach will equip team members to go above and beyond, resulting in an even more memorable and satisfying experience for guests interacting with our employees.   Recruitment   Recruitment is the art of building relationships with potential team members and represents the first touchpoint in the employee lifecycle. By infusing the guest experience mentality into the recruitment process, we can identify strong candidates who possess admirable traits and align with the company culture and mission statement. During the interview, we can define a realistic scenario that the candidate may encounter on the job and outline the parameters they would need to work within. By emphasizing the importance of the guest experience from the outset and finding candidates eager to create those experiences, we can develop employees who are better equipped to deliver exceptional experiences.   Onboarding   Onboarding is the touchpoint in the employee lifecycle where team members gain insight into the inner workings of the company and experience what it's like to work in the facility. Instead of overwhelming employees with information during orientation, we should focus on creating an experience that we would provide to our guests. By instilling a feeling of confidence and the excitement of thinking "I made the right decision," employees develop a stronger connection to the company and are better equipped to deliver exceptional guest experiences. By immersing new team members in the guest experience mentality during onboarding, we can foster this culture of hospitality and set the stage for success.   Training   When we transition into the training touchpoint, it's advantageous to build on the foundation of a team member's previous experiences with the company, such as if they have visited as a guest in the past. By doing so, we can ensure that the guest experience remains infused throughout the entire process, while also helping to develop stronger team members. Effective training not only imparts the necessary knowledge and skills, but also establishes a sense of connection within the company. When these phases are connected and work in harmony, employees can better understand how their work fits into the larger picture, which can foster a sense of purpose and motivation. Additionally, by aligning the training process with the company's values and culture, we can ensure that new team members feel invested in the success of the organization from their first day of on the job training.   Development   To infuse guest experience into development, create a mentality where it's 'cool to care' about the guest experience. When team members feel invested in the success of the experience, they become more motivated and committed to the mission. This can be done by recognizing and amplifying success, as well as providing constructive feedback to address imperfections. By doing so, we can create a culture of continuous improvement and ensure that our team members are always striving to provide the best possible experience for our guests. However, this mentality needs to be instilled from the top-down, and consistency is key. All levels of the organization, from frontline employees to executives, must be committed to the development and training of team members. Without consistency in this regard, the system breaks at its layers, and fails to create a sustainable positive culture.   Offboarding   Offboarding is often overlooked in the employee lifecycle, but it can have a significant impact on the guest experience. When team members leave, they become guests again, and how we treat them can influence their perception of our company. To maintain a positive relationship, we need to think beyond the typical exit interview and develop creative ways to show our appreciation. For instance, offering former employees long-term discounts or occasional tickets can keep them engaged as advocates for our brand. Another strategy is to establish an alumni program, which not only maintains the connection with former team members but also helps address staffing needs.    But here's the catch: none of this will work if we don't treat our employees well and create a sustainable positive culture. By building a strong foundation throughout the employee lifecycle, we can create a workforce that is invested in our mission and committed to delivering exceptional guest experiences, even after they move on. This episode is kindly sponsored by Attractions.io, the guest experience platform behind Merlin Entertainments', San Diego Zoo's, and the PGA Championship's branded mobile apps. Like us, the team at Attractions.io are on a mission to elevate our guest experiences and ensure they exceed the expectations of today's digitally native guests. By combining a branded mobile app with an operator console that consolidates behavioral data from every touchpoint in the guest journey, the Attractions.io platform empowers operators with the tools they need to increase guest satisfaction, spending, and loyalty. To learn more about how Attractions.io can help you connect your end-to-end guest experience, visit Attractions.io/howitworks.   This podcast wouldn't be possible without the incredible work of our amazing team: Scheduling and correspondence by Kristen Karaliunas Summary by Mason Nichols Video editing by Abigail Giganan   To connect with AttractionPros: attractionpros@gmail.com

March is coming...

Catch the full Interview with Brian Myers and Matt Cardona in the archives from May 11th, 2020.Join George Feis & Johnny Clash each week as they do a #DeepDive into the good, the bad & the awesome of wrestling video games. Do your favorite games stand the test of time or are you playing them with nostalgia goggles?Listen in each week as George and John let you know if they would #PlayItForever or #FutureEndeavor. New episodes every Monday! Follow along @GameMarksPod.Join our Patreon for extra content and bonus episodes! patreon.com/gamemarkspod Sponsors• Zavvi: us.zavvi.com Use code gamemarks• Nord VPN: gamemarkspod.com/vpn • VFG Gamers: vgfgamers.com Use code GAMEMARKS• Merch: gamemarkspodcast.bigcartel.com • Pro Wrestling Tees: prowrestlingtees.com/gamemarkspod• Tee Public: teepublic.com/user/gamemarkspod

In this week's episode, Avi and Matt Talk with Heroic Labs CEO Chris Molozian and the Head of Developer Relations at Heroic Labs, Gabriel Pene.    Heroic labs did not start as an #opensource company but moved to #opensource later in the company's lifecycle.  Learn about some of the reasons why they made the switch, how they are currently using open source, and how open source has become critical to their product strategy.  We discuss how they measure success in the open source space and what surprises they faced along the way.  Checkout our other interviews, clips, and videos: https://l.hosbp.com/YoutubeDon't forget to visit the open-source business community at: https://opensourcebusiness.community/Visit our primary sponsor, Scarf, for tools to help analyze your #opensource growth and adoption: https://about.scarf.sh/Subscribe to the podcast on your favorite app:Spotify: https://l.hosbp.com/SpotifyApple: https://l.hosbp.com/AppleGoogle: https://l.hosbp.com/GoogleBuzzsprout: https://l.hosbp.com/Buzzsprout

Today on the podcast I have 'Stathi' and 'Matt' from the new reality series 'Hunted!' The hit show for 'Network Ten' saw these boys make it to the end and snag $50,000!I have never done this before but I have the boys here at my house un edited and un-filtered - they had suggested coming on the podcast via Twitter and probably didn't expect the invitation over to my home studio - but here we are!I mean what's a couple of Ex-Reality TV stars, who happened to be gay swapping stories on how to win at Reality TV. Mind you 'Hunted' is not an easy game and its format has to be seen to be believed. This gripping series provides access-all-areas to both sides of the pursuit, resulting in a heart-pounding game of cat and mouse that plays out like a real-life thriller.Over 9 episodes we followed these fugitives but only two made it to the end. Today I have one of those guys Stahi and his captured team mate Matt- explain everything that happened and also give away some tips on how to be picked for series 2 and how to win the cash! Learn more about your ad choices. Visit megaphone.fm/adchoicesSee omnystudio.com/listener for privacy information.

Today on the podcast I have 'Stathi' and 'Matt' from the new reality series 'Hunted!' The hit show for 'Network Ten' saw these boys make it to the end and snag $50,000! I have never done this before but I have the boys here at my house un edited and un-filtered - they had suggested coming on the podcast via Twitter and probably didn't expect the invitation over to my home studio - but here we are! I mean what's a couple of Ex-Reality TV stars, who happened to be gay swapping stories on how to win at Reality TV. Mind you 'Hunted' is not an easy game and its format has to be seen to be believed.  This gripping series provides access-all-areas to both sides of the pursuit, resulting in a heart-pounding game of cat and mouse that plays out like a real-life thriller. Over 9 episodes we followed these fugitives but only two made it to the end. Today I have one of those guys Stahi and his captured team mate Matt- explain everything that happened and also give away some tips on how to be picked for series 2 and how to win the cash! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Bryce K hosts special guest Matt to join in on talking about the Eagles Jets preseason game. Who will come out on top?

Mike and Matt talk the Hulu WeWork documentary, euphoria of startups, and the cult of Adam Newmann. -------------- Submit a question for The New Next: https://www.matthewadjensen.com/podcast Connect with Matt on LinkedIn: https://www.linkedin.com/in/matthewadjensen Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-mcvey-308aa326

Barry and Matt's guest is former Badgers Quarterback Brooks Bollinger talking stories from his playing days and his involvement with the “Varsity Collective” in the age off NIL.

How's your stress level? How about your HRV? In this episode, Jeff and Matt revisit allostatic load and how everything happening in the world is impacting our nervous system and overall health.

Today on LaxStamina we recap the National Tournament. This past weekend we had 16 teams descend upon the Naval Academy for our first National Tournament in 2 years. The last time we crowned a champion in the NCLL was in 2019. The last 2 season of course upended by the COVID-19 pandemic. So it was extra special to get back to the tournament. At the Naval Academy, their 2019 Frederick Cup sits in the Student Athlete Center amongst trophies from the best college athletic leagues in the country. That is the  trophy you all compete for year in and year out and the trophy we awarded this weekend. On today's episode Bobby Audley sits down for a final time this season with our National Director Jamie McNealy and our Director of Competition Matt Reilly. Jamie and Matt worked their butts off to make this weekend happen. Getting drenched in the process! The weather was some of the worst Jamie has seen in his time with the league. But our players and fans toughed it out! You will hear about the weather on this episode and a whole lot more. You will also hear from the players. Bobby was on hand for the Final Four and did his best to get post game reactions in the Press Box. These are plugged into this episode with no transitions when they are relative to our conversations. We will announce the final All-Tournament Team selections at the end of the week. Stay tuned for that. We will announce our August meeting dates. Stay tuned for that. And we have one more episode of the show dropping this week. Bobby sat down with Gannon to talk about their journey starting their team. It's a family affair! You are going to want to hear all about their journey and success. Stay tuned for that later this week. For now, enjoy Bobby's National Tournament recap with Jamie and Matt.

Welcome to episode #28 of The Steel City Insider Podcast! Jim, Jeremy, and Matt talk the Steelers options at pick #20, the arguments for bolstering both lines, while also considering which, QB, if any, is the team's target in the first round. Your support of the podcast is greatly appreciated, so please continue to share with your family and friends! You can give Jim a follow on Twitter @jimwexell. You can follow Jeremy on Twitter @SteelStudy and also check out his Steelers site at www.thesteelstudy.com. Have a great week! Learn more about your ad choices. Visit megaphone.fm/adchoices

Barry and Matt talk Badgers Football with Bobby Engram, the new Offensive Coordinator - The Barry Alvarez Podcast Episode 14

Steelers Digest Editor Bob Labriola sits down and talks draft with Matt and Dale.

Mike and Matt talk news by 904 Now

Monday on Police Pod Talk hear from Cleveland and Matt as they talk about some of the good and bad training they received when they first came onto the Police Department and the years that followed. They will also talk about if training played a part in the incident where former Minnesota Police Officer Kim Potter mistakenly drew her Taser during a traffic stop in which she fatally shot Daunte Wright.  All that and more Monday on Police Pod Talk!  

“Just when I thought I was out…they pull me back in” a famous line from Godfather Part III and a recurring theme I've noticed for those of who have used WordPress for a while. No matter how much we might moan about the shortcomings of WordPress, it's still pretty darn powerful. The core of WordPress is getting better, read: Gutenberg and Full Site Editing. Some sharp edges, yes, but software is software — it will iterate into something great. Maybe you left WordPress a few years ago because of Gutenberg, but I bet you second guessed yourself when that Netlify CMS lacked a user and permissions system, custom post types, and an easy way to install a contact form. Oh, and what about ecommerce? Yeah…well…what about it?! WooCommerce, still the sleeping giant, is about to get some lemon squeezed right in the eye. JR Farr returns to the Matt Report to talk about his latest product, Lemon Squeezy. A NOT Easy Digital Downloads alternative that's looking to take it's share of the e-commerce market. Learn more about the collective and the other products JR is a part of over at https://makelemonade.wtf/ Episode transcription [00:00:00] Matt: Welcome back to the Matt report podcast, special guest today, a man that I met God, I don't know if I had my notes in front of me. If I was a professional podcast or years ago at PressNomics spoiler alert, there was some stuff in the news about pages. And maybe we'll talk a little bit about that today, Jr. [00:00:17] Jr. Welcome to the program.  [00:00:20] JR: I know, man. Thanks for having me again. When I  [00:00:22] Matt: interviewed you last time, I think it was right on the heels of you selling your company and you're back building another company. You are the co-founder of a man. I was just trying to think of, of a great word. An Avengers team. [00:00:37] You certainly don't want to be like, I dunno, the guardians of the galaxy co-founder and CEO of make lemonade recently launched something called lemon squeezy that we'll talk about today. Yeah. How many, well, actually, let me, before we get in. Was it two years ago. I remember taking a phone call from you. [00:00:57] You were asking me about starting a podcast. You started a podcast. Oftentimes I would broadcast that podcast onto my big screen TV. And watch you drink old fashions talking about startups. What  [00:01:10] JR: happened? Yeah, no, that's a good question. So, like, So me and you go way back, right? Especially in the WordPress space. [00:01:17] Mojo was, was a good ride. Built a marketplace up, went and did the executive life at endurance for a long time, and then wanting to go on my own again. And so I got way into SAS customer attention because of what we were doing at Bluehost and things like that. Anyway, I was trying to get into that space and trying to find lightening in a bottle like I did with WordPress so quickly. [00:01:40] Right. It's so fast. It's like, oh yeah, I can do this again. And starting a company again is hard. And so, we tried to get into that space and it just kind of fell flat. And so yeah, I did a podcast for it around it, and we broke down a lot of different SAS companies, onboarding, offboarding, things like that. [00:01:56] But yeah, it was a good, it was fun though. I felt like I learned a lot, especially. Podcasting and being able to articulate things with words right. A lot better. So yeah, it was a great, it was a great production. Yeah. Thanks man. It was actually believe it or not. It was in my basement. Oh, wow. There you go. [00:02:11] Yeah. Yeah.  [00:02:12] Matt: Awesome. What's the. In that world, let's say the SAS world that you learned. I mean, you came from WordPress through WordPress, into endurance, arguably the largest corporation that touches, well, I don't know if it's the largest, but a large corporation that touches WordPress. Then you go in and try to do like, what many of us might listen to this week in startups, tech crunch. [00:02:34] And we're like, Hey SAS, world. What's the biggest, what's the biggest difference that you found from that world versus the WordPress world?  [00:02:44] JR: I mean, obviously the community is way different, right? Cause because there's so many different sounds. So you got, you got enterprise, mid market, small market SMBs got bootstrap, versus most people in the WordPress space are bootstrap. [00:02:54] So that was like, everyone was on like some of a playing field back in the day. I would say the [00:03:00] end of where I come from, everything has been bootstrapped, so I, I don't get me wrong. I definitely had opportunities. I still do to, to, to go raise like most of us, I guess, but I just it's in my roots, right. To like, just build it and self-fund it and grow it. [00:03:14] And so I would say that's like a big thing, like when you're getting into that space, Man, you gotta, you going up some big boys that have a lot of funding, even if they are in the SMB or mid-market or enterprise, right? Like you kind of get there's just, the playing field is so much bigger,  [00:03:28] Matt: so it might be, this might be a softball question. [00:03:31] I mean, I kinda know what it is cause I know that you're going to have a bias question, especially now that you've launched a lemon squeezy and a side note. It's not just an easy digital download rev. Okay. Yeah, we've got a lot more that we're going to cover about lemon squeezy in a moment, but I've been having a lot of folks on my podcast recently in the no-code space, I've been fascinated with the no code space, no comes low-code space. [00:03:53] For me it sort of like brings that same energy back when I first discovered not even WordPress, but Drupal when I could do things with Drupal as like a non-developer with CCK and views. And we're talking almost 20 years ago being like, wow, I can code this. Knowing this PHP thing. It's interesting that, Well, here's the question. [00:04:14] What if you were to start, and I know this is, this is the softball moment. If you were to start a little bit more of a technical company today, maybe not WordPress, would you start with a WordPress framework or would you combine a couple of no-code apps that you really love to do something else?  [00:04:29] JR: Well, I think luckily for me, like the teams that I have along the rides with me, they're technical enough that I don't have to, but I definitely think I would. [00:04:39] I honestly would maybe pick something else. I built mojo on WordPress back then, and that was before WooCommerce and before, easy to download. So like it was all custom and just the limitations sometimes in, around the database and queries and stuff. It's, it's not built for that. So. Maybe it's a marketing site it's different, but when it comes to a full blown app, I just think there's way better options out  [00:05:02] there. [00:05:03] Matt: Yeah. So there, there are. So it just seems like there's a no-code app coming online every single day to try to like compete against air table and Google sheets and collide in bubble. Right. And I'm looking at it. Like I was looking at Pais builders rising three years ago in the WordPress space. I'm just like, damn man, you all going to survive this? [00:05:21] Or there's this like, The, survival of the fittest and that's just the market plays out. Yup. Yup. How did you get, so the, the parent company make lemonade, how did you form this team? Because I've had four out of five of you on my podcast.  [00:05:40] JR: So yeah, the founding team there, they're the co-founders, there's four of us and it was. [00:05:45] There was a, quite a bit of work. It was, it was probably at least a year and a half in the making of just chatting and what, what are you working on? What, what are you building and what do you want to do? And so real quick, just talking about, let me just name the, if people don't know who we are. [00:05:58] So make lemonade was the [00:06:00] idea of it is when we were all talking before we were kind of in the thick of 2020, where it was just. Shit, right. It was just a lot of sour lemons kind of getting thrown out everyone. Right. All of us were getting hit with this. And so that's kind of where it was born. It was like, well, let's take these lemons and let's make some lemonade, and so we kind of, like you said, formed this quartet or a vendor group, or we call it a collective, which is Orman Clark. Yeah. It was known for donkey was also the, kind of the guy that set the tone on theme forest years ago. And then Jason's jeweler theme garden, press 75. And Gilbert who was a nivo slider for the OGs and spin up WP delicious brains and myself. [00:06:42] So yeah, we kind of all came together and we kind of started to really get excited about this, make lemonade idea. Let's bring all of our brands together. Let's bring all of our things we have together, and let's really see if we can build a collective and launch some pretty kick ass products. And the first one is the biggest one that we're really, I guess, leaning most of our resources into is, is limits. [00:07:03] Matt: Talk to me about how you kept these conversations going. I think that's one of the most unique things about WordPress is you have communities, like, let's say post post status and stuff like that. But I think that it goes even beyond that, where you see folks at a word camp, you see what they're doing in our space and you just it's so easy to reach out. [00:07:21] Was it like that for you? Or are you guys all in like a mastermind and connected in some other way? Like who sparked the first conversation?  [00:07:27] JR: It was actually so Jason and Orman and Chris Malter were actually having conversations as well. And then Chris Malter and Jason were actually building a product called rivet, which was a therefore, a outside of WordPress as well. [00:07:41] Kind of, it was, you could take your YouTube channel and build a site from it. I don't know if you guys ever saw that, but it's really cool. And I actually ping them and said, Hey guys, what are you doing with this? Like, can I help in any way? It looks like. Maybe I could help with the marketing side, stuff like that. [00:07:54] And so that kind of like kicked off a conversation and an Orman got back involved and then it was actually, the four of us were chatting and then eventually Gilbert kinda got brought up and that's kinda how we kicked things off. But yeah, like it's funny because it goes back to where, I mean, Jason and I, we met similar to you. [00:08:11] I mean, how me and you did, which was years ago at a conference. I think it was the first PressNomics, which was forever ago. And so, yeah, we've just, it's all about relationships, right. And I would say that I really pushed hard to get everybody, like, I think that's one of my strengths is like being a connector and like making, getting, allowing things to connect and, and kind of glued together. [00:08:34] And I would, I like to think that I really helped be influential in getting us all to finally do what we're going to do. Even bringing Gilbert over full-time he was at delicious brains building. They just launched spin up WP. So. We had to convince him to come over. And so that wasn't some easy task, right. [00:08:51] He was happy with where he was at and, but it's, it's, it's worked out and I think we've got a pretty solid team. We've actually brought in a [00:09:00] few more makers into the collective which I can briefly mention, which is Mike McAllister, James Kemp, Patrick Posner. And there's a few guys from the old Moto team that are actually helping with us too. [00:09:12] So got a nice little squad. That's working on stuff together.  [00:09:18] Matt: Lemon squeezy. The, the H one is sell digital products. That easy-peasy way e-commerce space, digital download space, massive untapped, I think in the WordPress world. But before we talk about that, I want to talk about all of these products that are listed on the make lemonade.wtf. [00:09:37] That's the URL. If you're listening to this, make lemonade.wtf, it'll be in the show notes. I'm on I'm on the webpage right now, iconic app. I remember watching that launch and thinking that's pretty awesome. Positive notes, dunked, premium pixels, kick link, a whole bunch of stuff. And this new digital S download product. [00:09:56] How do you keep focus? Is that the magic of a collective, like everyone gets their own little, territory to cover, break that down for me.  [00:10:04] JR: Yeah. So it ebbs and flows, right? So there's, I mean, to be fair, some of these products were existing. So dunked obviously was Orman's he brought that into the collective. [00:10:12] And so as we grow that, as a team that's, that kind of works its way into the collective iconic was new. But to be totally honest right  [00:10:20] Matt: now,  [00:10:23] JR: The focus thing has been brought up. It's it's, it's been a subjective. Like what do we do? Let's be realistic. We are bootstrapped. There's only so many of us are we being silly by pulling ourselves to sin across everything. [00:10:36] And so, we continue to maintain the products that we have launched. So dunked and iconic and things, but right now the focus is a hundred percent limits with you for the team  [00:10:44] Matt: I interviewed. Well, before I get there, let me ask you this question on the collective. Is there a way, like when you look at that and somebody's like, Hey man, I would love to be part of this team is like the application process. [00:10:58] Is your resume, an existing product you've already built and you bring that to the collective to show it off. And how do I get my podcast in there? No, I'm just kidding. How do I like when you bring it there? Like, is that the process, is that how you look for a new member of the collective?  [00:11:13] JR: So it's actually, I take a really good question. [00:11:15] I didn't even think about that before we came on, but that is a lot of it. I mean, we do have some. I've kind of put together how people come into the collective. There, there is a process to it. That's not the only way. So obviously if your skillset is what kind of we're looking for at the moment, we'll bring in there's different ways that we can kind of bring you in the collective where you can to participate in all the products with us, as well as if you have your own product, then that gets the power of the collective, right? [00:11:42] Like, I mean, look at premium pixel, for example, that's a really old brand. I mean, as you can, there's a sh there's tons of people on an email list, right. That just get featured into the rest of our products. But like iconic app was very similar. That's James McDonald. Who's you don't know him. He's an amazing icon [00:12:00] design. [00:12:01] And he wanted to do an icon set. And so the team kind of got together with him and he did all the icons and then we built everything else. And so, and it leverages lemon squeezy to sell it. So that was like a really, really cool way to bring someone in, to work on just an individual product with us. And then the other team members like Mike and James and Patrick, they're helping us limit squeezy, but they're also gonna get the benefit of the rest of the collective too. [00:12:24] So. It's it, it can go either way. It just really depends on the person. Yeah.  [00:12:31] Matt: I interviewed Matt Mullenweg earlier this year. And I think that, well, maybe not, it might not be obvious to everyone and maybe some of you out there are thinking, well, we've already got woo commerce. We don't need anything else who could survive an e-commerce play in this space up against the giant that is Rue commerce and alternatives like Shopify. [00:12:54] I know that. And I am by no means trying to give you a veteran and proven CEO slash entrepreneur, any advice, but I know that it's either going to take a boatload of money to compete or just a bad-ass product that is just hitting it on all cylinders. I think this is, this is not really a good question. [00:13:13] This is me just like pontificating this on a soap box. Like I think this is gonna be a bad-ass product. I think this is going to be the home run side of it. S inside my gut says, you probably feel the same way, because if you just execute on an amazing product, you can compete and you can win. Look at all the foreign plugins we have. [00:13:33] Right, right, right. Look at all of the similar stuff we have that's out there. This is, just because the giants out there doesn't mean you shouldn't build it. Your thoughts.  [00:13:43] JR: Yeah, no, I it's a really good, and obviously we've got to be realistic, right? Like we are going up against some 800 pound gorillas. [00:13:49] Which is fine. I've done it before. But I think where lemon squeezy was different, is it is, it is a SAS first. Right. So we, we kind of have this unique ability to package in a lot of features that as much as I love WordPress, like, you do have to put together like a decent amount of plugins sometimes for something to work that costs money, that constant that's maintenance, that's conflicts, that's, maybe opening yourself up to some security issues depending on what kind of plugins you're getting. [00:14:19] If it's not from a reliable source. So. I think that's a unique thing that we do have. And then I think the team that's building the lemon squeezy plugin, right. Even though it's V1 and it's not extremely powerful at the moment, but it gives you all the power lemon squeezy from day one, which I think is super cool. [00:14:37] It's a totally different way of thinking about building it. And we can just totally, supercharge your WordPress site with lemon squeezy. So I think we're coming at it from a different angle. Which is exciting for me and it doesn't kind of pin us into one thing. But you're right. I mean, we're going to have to just iterate fast and quickly on this thing. [00:14:57] So, when we first came out, it's interesting, now that we're getting in the [00:15:00] WordPress space, when we first came out, it was looked at us, it will be looked at like a, like a Gumroad alternative. Right. It was just, that was kind of the feature set, but we're releasing some pretty big things around our website. [00:15:11] And so that's kind of positioning us into a different market, the WordPress space. Now we're getting positioned in there against easel downloads. But I will say one last thing about digital products is all of us come from that space. And it's, it's complicated. Yes, there's WooCommerce, but it's primarily, it's meant for physical stuff. [00:15:27] It does do digital stuff, but there's a lot to think about, right? Like security and how those files are delivered and software verges. I mean, even just the, the auto updates and. You know how you deliver the license keys. Like there's a lot of stuff to think about. And then that ties way into support. How do you support the product? [00:15:47] And so I think we've got a good, like view, a very good focus view on like how to tackle.  [00:15:53] Matt: How do you manage, who gets to say, who gets the say in which features to add into a product like this? Because the Gumroad alternative, they easy digital downloads, alternative, the lightweight version of WooCommerce. [00:16:08] Again, as somebody who hasn't had the same product successes, you, but have been in companies that have had products assess, I don't mind those comparisons because it's just easy for customers to understand, but then there's like that 20%. Month after month or a year, quarter after quarter, you're like, okay, but we still need to keep edging our way to a differentiator, a different value prop. [00:16:30] So who gets this, who gets to lead that with this product?  [00:16:36] JR: Man? That's a good question. So right now I think we've done a decent job with the four of us of allowing us to. Really give our say, I think when it comes down to like, if, so, let's just talk about design first for a second. Like how it looks that's we all know that that's Orman Clark. [00:16:51] I mean, the guy. Seriously brilliant when it comes to sign. So we're only going to push it so far. And then I think it's pretty, like, it's just like unwritten code that like Orman's going to make that decision, but then I think when it comes to like marketing and positioning, I think a lot of people look at me for that, and just, how do we position this business and this product, or. [00:17:10] And so I think it's just, it really falls in more of a skillset, right. Gilbert's CTO when it comes to anything technical related in the product, Gilbert's probably going to have the final say in that. And so, yeah, so that's kinda how we've handled it so far.  [00:17:23] Matt: Yeah. When I, when I did talk to Matt as part of what I was getting at before is I told him that I still think woo commerce is even though it is the giant, it's still a sleeping giant. [00:17:35] Like I don't feel, I don't feel like automatic has really started to tap the potential of, I agree how flexible WooCommerce is going to be. And I think that, you, you said before, this is a SAS first product. We're launching this. I, these are my words, not exactly yours, but we're launching SAS because we can just control it a whole heck of a lot easier than if it was just a pure plugin. [00:17:57] There's was a pure plugin. We get to do the security patches, [00:18:00] the updates, the UI updates, people start falling off. They haven't updated. It's a nightmare when you're trying to make a cohesive experience. And I think no code. Heck even Jetpack is and tools like yours. Aren't going to condition the users over time, where once we really wanted our plugin and own it and have it in our WordPress site to be like ass, screw it, just make it work. [00:18:27] Like it's all a plugin. And I just want access, just give it to me because I think we're all just fed up with it, to that up until this point. I don't know if that's good or bad for the longterm success of WordPress, because that's what us. But your  [00:18:40] JR: thoughts? Well, this is so when I first sat down with the guys and we started talking about lemon squeezy, and this is what we always go back to. [00:18:46] This is like, if this is the punchline, so, and this is going to sound kind of silly, but this is how I literally described to the team. And this is what we, we say. Say, we say, whenever we start talking about the product, we're like space. Space mountain, which sounds weird. Right? So that ride in Disneyland. [00:19:03] So if you were to go to that ride to picture it in your head, you, you walk up, you see the entrance and everything, and you're walking through it. It's really a whole experience from the moment you see it and you walk through it, right? It's all dark. And then you go through the ride and it's pitch black and there's lights, and there's all kinds of things, but you can feel it as you're going through it. [00:19:18] Right. But you don't really know how this is all happening, but think about it for a second. If everybody flipped the light. That'd be rods and wires and it, probably bolts and dust and everything looking at right. And that's kind of the experience today still after all these years, right? It's like, get your hosting, get your domain name, get your plugins, get your you're like putting together all these things with the lights on. [00:19:41] And so in our mind is like easy peasy, lemon, squeezy. Let's just fast forward this thing a little bit and create a space, mountain experience where you just hop on the ride and you're just enjoying the experience. And you're just, you're just there to have fun and have a good time, or you're just there to make money or you're just there to sell this product or this widget or whatever it is you don't have to think. [00:20:00] And so that's kind of how. Are building the product. So I will say from a feature standpoint, we've got a long way to go, right? Like right now you can get on there, you can sell anything, subscriptions memberships. We're also the merchant of record. So you don't even have to worry about setting up payment processors or anything like that. [00:20:17] It's all taken care of. And so I think as we add more features like email marketing and the builder. Themes and stuff like that. I think people are going to really start to be like, oh, wow. Like this is just all here with a click of a button. So  [00:20:31] Matt: you don't have to comment on my crazy conspiracy theory, but I'll ask it and we can cut this guy, a segment out of the show if you want. [00:20:41] I really think. Th this concept the space mountain rides, fantastic metaphor for all of this stuff is also how jet pack is attempting to win in the long run. And I'm of the mindset that I don't know, two years from now, you'll go [00:21:00] to wordpress.org and it'll say, download WordPress with Jeff. [00:21:05] Download free WordPress open source version of WordPress, whatever sounds uglier for you to say, I don't want that. I want this because this is the best way to experience WordPress's with Japan. And I think that that's the, the model that, that Jetpack will ultimately win with as much as we all are like, oh, not on our lawn, this thing here, but I think that that is how WordPress wins. [00:21:32] Are automatic wins in that space. Thoughts on, on that WordPress experience is jet pack in the front row seat for a wind like that.  [00:21:42] JR: Oh man, I have so many thoughts. I mean, I'll say, I'll say a couple of things on it. It's really interesting to think about that from Matt's perspective because Matt always said he wants to get to 50% of the internet uses work. [00:21:58] But I don't know what he's thought of after that. I don't know what happens when he hits that goal. Right? Is he. Does does there's IPO's there's, then what happens like that? What starts to take shape for this business? And so I think me, and you've always seen it from afar, right? You, you look at the way, they kind of their copies changing on jet pack and the way they kind of position the way it should feel like the, like you said, it, like, this is the way you should experience WordPress. [00:22:24] I actually think they say it on the jetpacks website. So I think we've always thought that was going to happen. It's just when and if, and, and I don't know if. If it's going to be triggered more around what happens with Matt and automatic, right. With the IPO or when it hits the 50%, or is he waiting for something like that for, in order to have to do it at that time? [00:22:47] Yeah.  [00:22:48] Matt: A friend of the show, I don't know if you know him, Jordan gall, he started cart hook, and now he's on onto another e-commerce product called rally.io, which is a. I hope I'm getting this right. It's either, either says it's a decoupled or headless e-commerce experience. Okay. He was building a product. [00:23:08] I think it started off as cart abandonment or cart recovery. Hence the cart hook name, built it in Shopify as playground and eventually. What I'll say is crushed by Shopify. He's not a happy camper. Really? Yeah. He's been a lot more vocal about it. There's a great business insider article, which I'll try to remember to link up to it here in the show notes. [00:23:30] And I'm going to have him on the show actually next week to kind of talk about a little bit of that stuff, your thoughts on playing in somebody else's playground. Is that something that ever comes up or you're like, do you look at this as it's? Okay. This is why we're building it as. We start with WordPress. [00:23:44] We build up there, we springboard to full on just come to our website signup.  [00:23:50] JR: Exactly. And even right now, I mean, even before we came into WordPress, right. Lemon squeezy has been live. It's been launched. We have paying customers that are just coming to us from their own ways. [00:24:00] Right. Not WordPress. So we already have that going. [00:24:03] I look at WordPress is like our biggest integration, right. Or biggest extension. And it's been interesting because ever since we've launched the API, we have like, is it stamp, stamp MADEC is that the shoot? I think it's the CMS. There's other people. Are you building plugins around other platforms? So, obviously we've been talking about maybe an integration with or the Shopify has people have wanted to do Shopify plugins for lemon squeezy. [00:24:30] So I think we'll continue down this path. Just as a way for distribution, that's the way I'm looking at it. Not so much a risk to the platform. Cause right now we're like you said, it's SAS and we can kind of control our destiny, which is  [00:24:42] Matt: nice. Just too. Recheck myself, dear listener, it's rally on.com, not rally.io, rally.io, creator coin economy. [00:24:50] A rally on.com is Jordan's next venture. You'll hear him probably coming up on the next episode. Cool. The, the, the future for a WordPress in full site editing. I mean, is this anything that. It comes up on your on your calls at all with the team. Like when you talk about the space mountain ride, like, is this, does this matter to you like full site editing, Gutenberg, Ella mentor, and like this massive whirlwind of stuff happening? [00:25:25] Does it matter to you or  [00:25:26] JR: not? Not so much. Yes. Yes it does. I think that, cause I think the approach we want to take. And this is what I mentioned about the plugin, right? Lemon squeezies plugin today, you can connect your store and then you, you, you really experienced lemon squeezy over lemon squeezy, but then you use your WordPress website to kind of display it, right? [00:25:44] So it's not. We would like to maybe look at bringing some more stuff. So we're not having to force people to come over to us. Right. If they don't want to. And I think that's how we're thinking about it is how do we, do we look at some lemon squeezy powered themes? Probably not. There's an element or ad-ons we've discussed. [00:26:01] So yeah, we're absolutely thinking about how do we make it, but it's more in the sense of like that customer, right? Like, What are they experiencing and how do we make this nice for them? Right. Rather than forcing them to come to lemon squeezy, if they don't want to, that's really how we think about it. [00:26:15] But I think in terms of the plugin to start, I think we're gonna focus more on features that people really want to leverage, like restrict content has. The really exciting one is migration tools for the other popular providers. Those are the things that we're working on now. And then from there, we'll kind of see what the, what people want. [00:26:35] So  [00:26:36] Matt: I don't have any segments on the show, but if I did have one, it might be like, read mean WP Tavern comments, like this read mean tweets like celebrities. Yeah. When this was announced and launched, which was what? Two days ago, right? The 10th.  [00:26:50] JR: Yeah, the plugin. Yeah.  [00:26:51] Matt: How was the reaction good or bad, otherwise, anything surprised you both positively negatively that you'd like to talk about that you saw from [00:27:00] Twitter comments or anything like that? [00:27:02] JR: So it's, it's, it's interesting, right? Because for the most part, I would say it's 99% excitement. Everyone's super excited. Mostly probably because the team, I think they see the team, they're like, oh wow. I had no idea that this is who's behind this. So that's been really cool. And, but there definitely is like coming back into the WordPress space after being here for so long. [00:27:23] And I did take a break for a while coming back into it. I did forget, like, there's definitely people that are. If they don't know us, so they don't know where we come from. Right. There's definitely been like. Well, what is this? And who are these guys and who did, how, how could they possibly think they could do this? [00:27:40] And so there's been a few of those and I just kind of laugh it off, but I think we'll eventually, hopefully win them over. But if not, there's always a Pepsi and a Coke and you know what I mean? And I don't mind being a Pepsi, like if, if there's already a Coke, I have no problem with that. [00:27:54] And so we're just giving people options. So  [00:27:56] Matt: lemon, squeezy.com. I'm looking at the pricing starts at $9 a month. No free.  [00:28:02] JR: Yeah. Yeah. And I can talk about that. Yeah. So we, so we did, we did have a free plan. We did the transaction model where you would pay high transaction fees on a free plan. And it, we had, oh man, like tens of thousands of people literally using the platform. [00:28:18] It was a lot. And so we just, and it's great, but like, you need a ton of volume for that model to really play itself out and time. And so being bootstrapped, it's like, let's just focus on building a product that people want to pay for. Let's make everything SAS. And there was, we had to kind of roll back and there was, there's been a lot of angry people about that. [00:28:39] And so we're trying to find the best pricing. And so this is what's working at the moment. I think, as we add new features, maybe maybe prices go up maybe, and there's a new plan that gets introduced. I don't know. But we're the right now, I think we've found a good price that, because what we did actually is we looked at. [00:28:55] We did look at, if I was going to do a digital download store or sell something digital using WooCommerce or easy digital downloads, we wanted to make lemon squeezy. So not for a race to the bottom, but just, we were trying to be realistic with the features that we do offer right at the moment. And so, so that's kind of where we're settling. [00:29:14] It seems to be working on, like I said, outside of WordPress, we've had plenty of sign-ups and so we're doing well, but I'm really excited to see this get into the WordPress ecosystem and just, just offer something fresh and new and that's that wasn't built, Forever ago. So yeah,  [00:29:32] Matt: $9 a month is still pretty darn affordable. [00:29:35] It's only 90 bucks for the year, sands a transaction fee for selling, which you're going to get no matter where you go. Unless you only accepted check by mail, which you're still going to be paying a fee on that too. Did you find, and again, like with with the prefix, that $9 is still pretty, pretty affordable, did you find a better. [00:29:54] More qualified type of customer from moving away from free. It's always like the most demanding [00:30:00] customers want things for free. And then as soon as they start to pay them, they're a little bit better.  [00:30:04] JR: Yeah. Like, yeah, exactly. And our support totally changed too. Like it was actually just, like a lot of bottom feeding, right. [00:30:11] Kind of things going on. And the support is actually way higher now, but it's really good. Like questions, like people are in a trial or they have questions about this or that, or we're getting way more feedback on the product and like, well, if you guys had this, I would sign up or, you know what I mean? [00:30:26] Like. Yeah, you're right. It's attracted the right people. And then we're, you know what I mean? Like we're, it's like the Henry Ford thing, right? It's like, if I listen to my customer, just build a faster horse, but now I feel like we're listening to the customers that are really willing to pay and they are paying, and it's cool to see. [00:30:42] Yeah, man.  [00:30:42] Matt: I mean, you say that there's not a lot of features or, you feel like you might have not have as many features as the rest. It's. I mean, what you look like, you get a nice feature set here.  [00:30:50] JR: Well, yeah, so I guess so let me actually rephrase that. That's a good. From a, from an e-commerce perspective, selling things. [00:30:57] We, I think we're, we're really good. We do a ton of stuff. And especially for someone that's just like, doesn't want to have to worry about anything with the merchant of record. I think it's like super slick to sign up for lemon squeezy and just, you can just start selling where we're really gonna double down on next. [00:31:14] The editing publishing and editing experience where you can actually have your own storefront and website with themes, Orman Clark and Jason and Mike, they're all going to have some pretty amazing themes that you can be able to use this lemon squeezy. And then Gilbert's been working on a full blown, like e-commerce email marketing e-commerce solution. [00:31:32] So think about filtering and segmentation around your user base. Right? Whether they're. Coming in our landing page subscribing to a newsletter, or if they've purchased a product or multiple products where you're going to be able to filter a segment, send emails, take actions, depending on who they are, what they are, what they bought, so that's the kind of stuff that I think we're moving into next, but you're right from a e-commerce perspective, I think that, you can do pretty much everything except for selling online course at the moment. [00:32:01] Yeah, that's the only real feature left,  [00:32:03] Matt: Semi hot seat question. The usual suspects aside in the software licensing key plugin space software licensing. I don't really see that come up on other e-commerce platforms. So prominently is this the easiest way to kind of break into. What I'll say is the available customer base of WordPress. [00:32:27] JR: Oh, that's funny.  [00:32:28] Matt: Really it could be that I don't, I don't, I'm not looking for software licensing on other platforms, but maybe other platforms are doing it and I just don't see it. I just see this as a very WordPress thing. Ah, you know what? I didn't  [00:32:40] JR: even think about it that way. I think, you know why it's maybe so important to us? [00:32:43] Cause maybe where we come. Maybe, because we are so heavy from the WordPress space. It's like what we're used to, but I will say like people that sell, tailwind components and things like that, they want to, they want to have licensing stuff done. So it's, it's applicable other places, but it's funny you [00:33:00] say it that way, because I guess it could look like. [00:33:02] I think a lot of it was just influenced where we came from. Yeah.  [00:33:05] Matt: So who man, a lemon squeezy.com. Check it out, starting at nine bucks a month. I mean, it looks pretty fantastic to me. Any, I mean, I was about to say any black Friday deals, but how cheaper, cheaper could you get for nine bucks?  [00:33:17] JR: Yeah, I think we're going to avoid it. [00:33:19] Actually. I think we're going to try to, I don't know. Not do that. See how it goes. Cool, man. But  [00:33:26] Matt: yeah. Jr. Far, anything else that you'd like to leave the audience with anywhere they should go to? Oh,  [00:33:33] JR: man. Just, yeah, I really appreciate you bringing them mat. I try to listen to your show and everything that you do. [00:33:40] And I think you're, you're, you're definitely the best at this. So, it's exciting to to, to have to be back in the WordPress space and Be with our community again, and maybe went over a few new hearts that don't know us yet. So, but now thanks again, man. And Yeah, definitely follow along. [00:33:56] Matt: Absolutely everybody else. Everybody listening, check out lemon, squeezy.com, check out everything Jr. And his team are doing. If you want your weekly dose of WordPress news in five minutes or less, go to the WP minute.com. Join the private discord $79 for the year. You get to get your hand in the weekly WordPress news. [00:34:14] Get shout outs, help shape the news part of the team. Hashtag link squad. You know who you are. All right. We'll catch you in the next episode. ★ Support this podcast ★

This week the conversations continue and Matt blesses us with some Gems. We are a local podcast based out of the SouthEast Side of Chicago and cover a wide range of places, people and events in Chicago and Northwest Indiana. Facebook: sxsepodcast Instagram: sxsepodcast Youtube: sxsepodcast

On today's episode, the fellas (Boris and Matt): Talk about the Quebec Nordiques' potential return to the NHL. Break down the big changes coming to TFC. Attempt to make some sense out of the highly volatile NFL, after 11 weeks of chaos and anarchy. Matt gushes about Joe Pera Talks With You, a brilliant and unique comedy on Adult Swim. In pro wrestling chatter, the fellas continue RoH's funeral march by reviewing the most recent RoH TV show. And in the main event, the guys break down MLW War Chamber 2021, featuring the 57 year old Savio Vega (and also 9 other dudes) Hosts: Boris: Instagram, Twitter Matt: Instagram, Twitter Music Credit: Huge thanks to Kevin O'Leary for supplying the theme to this podcast. Be sure to check his work!

On today's NXT TLK, the young guns (Boris and Matt:):   Talk about the Russo-tastic episode of NXT TV from 10/12/2021, including nine matches and an unresolved kidnapping  Go through YOUR listener-submitted NXT Takeover Cards, and speculate about what the next Takeover will look like (if it exists at all)  Chat about the 10/07/2021 episode of NXT UK, which featured the finals of the Heritage Cup tournament and the end of the empty warehouse era   Also, Boris almost quits podcasting over the Santos Escobar loss You can follow us on Twitter and Instagram: @NXTTalkPodcast Send us all your feedback or retro requests to show@nxttalkpodcast.com Hosts: Boris: Instagram, Twitter Matt: Instagram, Twitter

Bob, Todd and Matt talk about the new Springsteen and Mellencamp Single just released.

On today's episode, Boris and Matt:  Talk about the good, bad and ugly of The Players' Tribune  Discuss the MLB Wild Card races, the Miami Dolphins' woes, and more from NFL Week 3 Break down RoH TV featuring a Pure Rules Gauntlet (!) and Mike Bennett: ‘rasslin machine   Infringe on the Old F*cks' gimmick by talking AEW Dynamite Grand Slam. It may shock you to find this out, but Boris has some thoughts about Cody Rhodes  Close by quickly rating every tournament match so far (!!) from nights 1, 2 and 3 of NJPW's G-1 Climax 31 Be sure to visit B.A.M Sports and Entertainments website at http://bamsportsentertainment.com/ and be sure to follow our podcast feed. You can follow us on Twitter and Instagram: @BAMSportsEnt Send us all your feedback or retro requests to media@bamsportsentertainment.com Hosts: Boris: Instagram, Twitter Matt: Instagram, Twitter

On today's episode, Boris and Matt:  Talk about the good, bad and ugly of The Players' Tribune  Discuss the MLB Wild Card races, the Miami Dolphins' woes, and more from NFL Week 3 Be sure to visit B.A.M Sports and Entertainments website at http://bamsportsentertainment.com/ and be sure to follow our podcast feed. You can follow us on Twitter and Instagram: @BAMSportsEnt Send us all your feedback or retro requests to media@bamsportsentertainment.com Hosts: Boris: Instagram, Twitter Matt: Instagram, Twitter

On today's episode, Boris and Matt:    Talk about THE EXORBITANT PRICE of MLB playoff tickets, and the MVP races in baseball Chat a little NFL Week 1, and Matt gets some self-indulgent fantasy talk in. (Go Kyler!)   Discuss RoH TV from last week, and RoH Death Before Dishonor 2021 from 09/12/2021 Be sure to visit B.A.M Sports and Entertainments website at http://bamsportsentertainment.com/ and be sure to follow our podcast feed. You can follow us on Twitter and Instagram: @BAMSportsEnt Send us all your feedback or retro requests to media@bamsportsentertainment.com Hosts: Boris: Instagram, Twitter Matt: Instagram, Twitter

Nick and Matt discuss respect, old stories, and Tinder.

The time has come for the 2021 National Beard & Moustache Championships: presented by Honest Amish. Tonight Aaron & Matt will go over Nationals schedules and events! We will also discuss how Matt is feeling about his first LIVE beard competition. And who knows this might be the return of TRIVIA! Stick around to the end and find out. Also Make sure you tune into Beard Laws after the show and check out TIkTok Tuesday. Please Cher this episode for a chance to win some great products from Honest Amish. Go to TalkingBeards.com for more info on the show and to subscribe to the podcast. Beard Laws https://www.facebook.com/officialbeardlaws National Beard & Moustache Championships https://www.facebook.com/nationalbeardandmoustachechampionships Grooming Emporium https://www.facebook.com/The-Grooming-Emporium-105907971248916 Talking Beards website www.talkingbeards.com SUBSCRIBE to the Talking Beards with The Beardcaster podcast by going to- www.thebeardcaster.com/subscribe Talking Beards Store https://teespring.com/…/talking-beards-3 BS Buttons Beard Bulletin Board- let us know about something you want to promote https://www.facebook.com/groups/407082256748940/ BS Buttons on Facebook-order your buttons through this link- https://www.facebook.com/groups/872390072895713/ Talking Beards is LIVE on Facebook every Tuesday at 8pm est https://www.facebook.com/talkingbeards/ Talking Beards Facebook- https://www.facebook.com/talkingbeards Please check out our friends at Honest Amish and try one of the best selling beard brands available!!! Honest Amish- https://www.honestamish.com Also check out our friends at the Original Poop Knife! https://www.originalpoopknife.com/ Aaron D. Johnston- Aaron D Johnston- Facebook https://www.facebook.com/aaron.d.johnston1 Aaron D. Johnston-Instagram https://www.instagram.com/aarondjohnston Scott Sykora Scott Sykora- Facebook https://www.facebook.com/scottsykora Scott Sykora- Instagram https://www.instagram.com/scottsykora/ Check out our other great shows on Talking Beards-The Network www.talkingbeards.com/the-network Talking Beards is available of the KPNL Network-go check out other various “strange” shows- KPNL RADIO http://www.kpnl-db.com/ THE NEW HOME OF THE TALKING BEARDS NETWORK https://www.youtube.com/c/TalkingBeards/featured

Same old colour scheme, same old show.  This week, the young guns (Boris and Matt):    Talk about Boris' debaucherous weekend (dictionary.com tells me that is in fact a word)    Recap, Review and analyze NXT TV from Aug 31, 2021 including LA Knight v. Johnny Gargano, Ridge Holland v. Tomasso Ciampa, and yet another fabulous Samoa Joe Promo   Catch up on WWE's best hour of weekly television in NXT UK Corner   Wonder wtf is next for the soon-to-be-rainbow brand? Is the sky really falling?    Rumours of the Ridge Holland era have been greatly exaggerated   You can follow us on Twitter and Instagram: @NXTTalkPodcast Send us all your feedback or retro requests to show@nxttalkpodcast.com Hosts: Boris: Instagram, Twitter Matt: Instagram, Twitter

In this unique episode, Josh and Matt brainstorm solutions to one of the biggest challenges facing the theme parks and attractions industry today.  Taking an innovative approach through a free-flowing conversation, the topic of queueing and creating a more comfortable experience was dissected.  How can waiting in line be a better experience for guests visiting theme parks and attractions?  How can parks position premium experiences without devaluing the experience for guests purchasing general admission?  How premium of an experience can a park provide that optimizes per capita spending and guest satisfaction?  This certainly is not a new conversation, but with the ample amount of both paid and free options for guests to minimize queuing, Josh and Matt's conversation leads to thought-provoking solutions that intend to spark additional conversations and brainstorming of the AttractionPros audience.   The conversation was influenced by Josh's recent visit to Cedar Point in late July 2021.   On this visit, Josh and his friend decided to partake in two paid add-ons for the day:  Fast Lane and VIP Lounge Access.  Josh spoke about how these add-ons enhanced his guest experience by allowing him to spend time doing the fun things at theme parks, like enjoying rides and exploring, and spending less time doing the things we don't like at parks, like standing in lines.  Josh also enjoyed the Cedar Point 150th celebration parade from the VIP grandstands.  He admits that without the dedicated seating, he may have missed the entertainment offering altogether.  Additionally, Josh admits that having the Fast Lane access, which allowed him to ride his favorite coasters more efficiently, gave him time to experience other rides that he may not have prioritized otherwise, such as Cedar Point's newest attraction, Snake River Expedition.     The other great advantage to spending less time running from long line to long line is that Josh was able to slow down throughout the day and enjoy relaxing in the VIP lounges.  He noticed that he wasn't the only person doing this.  It was interesting to see a calm, relaxing haven within an amusement park, where the experience typically involves a lot of rushing around.  It got Josh thinking about how to create a lower-stress experience that still allowed park guests to enjoy all the excitement of a theme park.   Josh proposed the following idea:  What if Fast Lane and VIP Lounge Access were combined into a single, concierge-like, luxury experience?  They go well together because Fast Lane allows for less time spent in line, allowing for more chill time in the lounge areas.  Matt and Josh brainstormed that perhaps a concierge or “butler” could be assigned to a single family or a few families for the day.  In addition to providing the sorts of things you see on a VIP Tour at some parks such as front-of-the-line access, they could also go get your favorite foods from across the park, take photos and videos to document your family's experience, and even plan special surprises throughout the day.  These surprise moments could range from personal character meet-and-greets to toasts for special occasions to meeting an engineer responsible for someone's favorite ride.  This sort of thing could be done at other themed entertainment venues, including zoos, aquariums, and museums.  These sorts of offerings aren't cheap, but if a guest sees the value of the offering, they could be willing to pay that premium price.   One topic that usually comes up during these conversations is whether these premium offerings come at the expense of guests that just pay for general admission.  When there is a standby line and a shorter, paid-for line, it is important that where, when, and how they merge doesn't make people feel angry or awkward.  In some ways, operators want the paid-for line to be invisible to their standby guests so that their experience doesn't feel diminished.  At the same time, there is value in showing the paid-for option so that more guests might see its potential value and choose it next time.  It's important for guests to be educated on their options so they can make an informed choice about which option is right for them.  This can help them feel less resentment if they see people in the paid-for line getting on the attraction faster because they understood the option and determined that it wasn't the right choice for them that day.  However, they might decide it does have sufficient value the next time they come if they witness the benefits.   Another topic that was discussed is the win-win benefit of these luxury, curated experiences.  Naturally, if the value is there for the customer and they end up having a much better day at a price they determine to be fair, then the guest wins.  If that luxury experience is filled with wow moments that the guest shares with their friends, then a park now has a group of happy guests that are now acting as free marketing for the venue.  They might help inspire their friends to come check out the park when they otherwise might not have.   The last topic focused on how to make the standby queue a premium experience.  Josh wondered what would happen if you flipped the entire queue experience so that the normal, free option involved using virtual queues and timed reservations whereas you would pay to jump into the standby line in order to “ride right now.”  He even said that getting rid of all of those pesky line switchbacks would leave plenty of room for more VIP lounges to relax in.  Matt admitted that one challenge he has during these brainstorming sessions is wanting to jump to answering logistical questions, like “how does it work” or “what are the implications,” but he knows that this phase of innovation is too early for that.   Matt took the goal of making standby queues feel like a premium offering in a different direction, reminding Josh of the value of queues.  More guests in lines leads to fewer people in the park's walkways.  Matt talked about how he loves interactive elements and entertainment offerings within queues.  Those sorts of fun distractions in lines help to make the wait go by faster.  Both Josh and Matt agreed that waiting in line is typically the worst part of visiting an amusement park, and they both enjoyed brainstorming different ways to improve this guests' dissatisfier.   While there are certainly several operational and marketing logistics to consider, this conversation was intended to pitch an idea, and estimate how feasible it may be.  If you like this format, let us know!  Better yet, share another issue that you may be facing within your organization for discussion in a future podcast episode. This podcast wouldn't be possible without the incredible work of our amazing team: Audio and video editing by Abigail Giganan Complete episode summary by Paige Reiter Scheduling and correspondence by Kristen Karaliunas Social media marketing by Kate Kujawa Branding and design by Fabiana Fonseca Email marketing by Sam Bercik To connect with AttractionPros: attractionpros@gmail.com

This week, AttractionPros' own Matt Heller shared seven key takeaways from his recent theme park road trip.  Matt has dubbed this trip as Coaster Nerd Con 2021, where he and some friends visited 8 parks in 8 days.  The parks were Fun Spot in Orlando and Kissimmee, SeaWorld Orlando, Universal Orlando Resort, Busch Gardens Tampa Bay, Wild Adventures, Six Flags Over Georgia, Dollywood, and Carowinds.  Matt said it was wonderful to finally visit parks again after he'd been away from them for about a year because of the pandemic.  Matt made a lot of lasting memories on his trip, and many of the standout moments lead to some interesting learning opportunities.   Employees often come up with creative solutions to recurring issues Throughout his trip, Matt was impressed by the effort employees were putting into their work.  Many parks are experiencing labor shortages, but many of the employees Matt saw seemed excited in their roles, despite how busy they were.  Furthermore, Matt was impressed by the way employees were tackling problems in order to provide exceptional guest service.  For example, Matt witnessed an employee at Fun Spot Orlando use a large, sunshade umbrella to keep guests dry.  The employee carried the large umbrella and helped guests move from one covered area to another that had more things to do.  That gesture is likely not something you would put in an employee training manual, but that type of out-of-the-box thinking should be highlighted in order to encourage other employees to come up with creative solutions to recurring problems.   Employees deserve recognition for all that they do Matt was impressed by many of the employees at the parks he visited, but perhaps the team that stood out the most was the ride operations crew at Fury 325 at Carowinds.  The crew was incredibly efficient while also maintaining the highest level of safety.  They also showed incredible guest service skills, recognizing Matt and his friends when they came around for one of the 14 rides they took on Fury that day.  Matt also appreciated that the crewmember on the microphone made the experience personal and exciting by calling out the individual team members by name, mentioning their roles, and asking for the crowd of guests to give that person a round of applause.  It was a fun way to bridge the divide that sometimes exists between guests and employees.  Adding some fun in between the safety spiel is a great way to keep guests entertained but also engaged with the important safety messages that are being shared between the candid add-ons.   When efficiency is visible, even long lines can feel short Another thing Matt noticed was the value of perceived urgency and hustle.  Visiting a theme park in the middle of the summer typically has a high correlation with waiting in long lines to ride awesome rides.  However, that long line doesn't feel so bad as long as guests can see that employees are working as quickly and efficiently as possible to get riders safely through the experience.  Even if a line is long, if it keeps moving the whole time, the wait seems less tedious.  The Fury 325 crew did an excellent job of displaying that hustle in order to get guests onto the ride as quickly as possible.  Matt experienced a similar situation at a busy food venue in another park.  While he and many other guests ended up waiting 45 minutes for their food, most guests didn't seem too frustrated by this.  They could all see that the employees were hustling as fast as possible.  Even two managers were working in frontline roles to try to keep up with the demand.  Seeing that constant hustle to try to provide the best experience possible as efficiently as possible made the wait bearable.  Matt summed this point up well by saying that guests typically don't mind waiting as long as they don't feel forgotten.   Take in as much information as possible before responding In Sesame Street Land in SeaWorld Orlando, Matt had an interesting epiphany:  Cookie Monster has feet.  While posing for a picture with a statue of Cookie Monster, Matt happened to glance down and see that Cookie Monster, indeed, had feet.  This seems obvious now, in hindsight, but he had never thought of it before since, on the TV show, all of the characters are puppets, and you don't tend to see the lower half of them.  Matt was able to turn this into a learning moment.  That learning moment is that we should take in as much information as possible before making a judgement call.  This is true when trying to help a guest that has come to visit guest services.  This is true when a consulting client thinks they have a handle on what is going wrong in their company.  This is also true for leaders who make decisions that directly impact their frontline workers.  It is important to “listen to learn” instead of simply “listening to respond.”  By taking in as much information as possible, it is more likely that we can respond in a way that will be the best possible response to the situation, whatever it may be.   Each park within a chain has unique aspects Matt visited Six Flags Over Georgia for the first time on this trip, and he learned a valuable lesson from that visit.  He'd visited other Six Flags locations.  Like with those, he was impressed by the ride selection.  However, there were a few aspects of this particular Six Flags that made it unique from ones he'd visited before.  In one area of the park, there were wonderful mature trees that provided valuable shade from the Georgia summer sun.  Matt really enjoyed that shaded area, and it got him thinking about the aspects he enjoyed from each of the other Six Flags parks that made them unique.  Six Flags, and other park chains that have various offerings around the globe, have aspects that are consistent across their locations and tie them together, but each location has something unique and authentic to offer.  It's worth visiting different parks from the same company to see their special, local flair.   Empathy and tone of voice say more than just the words being spoken Another important lesson that Matt was reminded of is the importance of tone when talking to guests, especially if you are giving those guests bad news.  One negative example of this occurred when Matt asked a ride attendant, while the ride they were stationed at was closed because of the weather, if he would be able to ride the attraction if he was able to get into the line before the park closed, assuming the ride opened back up.  However, the ride attendant didn't answer the question that was asked and instead recited the spiel about the attraction being unavailable because of the weather and not knowing when it would open again.  Matt repeated his questions and received a response, but the exchange was definitely a low point on his trip.  On the flip side, Matt had a much better experience at Wild Adventures.  When he strolled into an ice cream parlor, he was immediately greeted by a friendly smile.  The smiling employee actually had some bad news to deliver.  She apologized sincerely and admitted that she couldn't serve ice cream at that time because she was out of gloves.  This employee went on to explain that Matt could wait a few minutes for the gloves to arrive, or he could go across the street to the Dippin' Dots stall if he didn't want to wait.  Though he had just received bad news, Matt wasn't upset at all because of the caring, empathetic tone that the employee had used during the delivery.  Matt mentioned that it was both the words that are said and the why those words are said that can really turn a negative situation into a pleasant experience.   You can find exceptional guest service anywhere Throughout his trip, Matt experienced excellent examples of outstanding service at each park he visited.  This showed that a park doesn't have to be part of a large chain in order to deliver exceptional guest experiences.  Even without a huge budget to support rigorous training or guest service incentive programs, parks can empower their employees to provide world-class service.  Leadership teams need to provide both positive and constructive feedback as well as examples of exceptional guest service to their employees in order to empower them to be proactive with their guest interactions.  Fostering the right culture is the most important part of enabling your employees to reach their peak performance.  After all, many aspects of providing an excellent guest experience are free so all parks can make it happen.   This podcast wouldn't be possible without the incredible work of our amazing team: Audio and video editing by Abigail Giganan Complete episode summary by Paige Reiter Scheduling and correspondence by Kristen Karaliunas Social media marketing by Kate Kujawa Branding and design by Fabiana Fonseca To connect with AttractionPros: attractionpros@gmail.com

This week, Mike and Matt Talk to Javier Gilmore, father of 4, actor, and improvisor. Together, they discuss grandfather nicknames, and the hilarity of "second adolescence" --- Send in a voice message: https://anchor.fm/big-daddies/message Support this podcast: https://anchor.fm/big-daddies/support

This week, Mike and Matt Talk to Javier Gilmore, father of 4, actor, and improvisor. Together, they discuss grandfather nicknames, and the hilarity of "second adolescence" --- Send in a voice message: https://anchor.fm/big-daddies/message Support this podcast: https://anchor.fm/big-daddies/support

Black Cash podcast (6-15-21)

In episode 1, Rohit and Matt talk about the five freedoms, why we created this podcast, creating beauty in your life, and the importance of committing to bettering yourself.

On October 7, 2020, Matt and Josh were guests at Creative Works' Amusement 360, an "event that brings the best together to educate, inspire, and share the tools for success". The overarching topic was about gathering both guest and employee feedback and some best practices for both, but also just how similar it is to care for and engage guests AND employees... because both are human beings. We also talk about asking for reviews, employee training and consistency. Lots of talk about consistency!   For more on Creative Works: https://thewoweffect.com/ For more on Amusement 360: https://amusement360.com/   If you know of someone who would be a great guest on the show, or have an idea fo a topic for us to explore, email attractionpros@gmail.com.   For more on Josh and BackLooper: https://www.backlooper.com/ josh@backlooper.com   For more on Matt and Performance Optimist Consulting: https://www.performanceoptimist.com/ Matt@performanceoptimist.com   Open this page in your browser #weareallAttractionPros      

Inside Mizzou Athletics Podcast – Mike and Matt talk Kentucky

Hip Hip Hooray! It’s our birthdays! Two Virgo’s. Lola’s is today the 14th of September and Bossos is the 16th. We decided to release a birthday episode to celebrate. In this episode Matt interviews Lola for the first half and Lola interviews Matt for the second half. It’s a fun and honest chat about life in iso, how we’re feeling about getting older, social pressures and love. We threw some fun ones in there too, hope you enjoy listening to it, we had a blast recording it. Also because we live together we were able to record this ep in real life, something i’ll never take for granted after lockdown lifts. We talked a lot about Matts fave music scores, he said the Joker soundtrack was one of his faves, you can listen to it here, it’s dark and heavy but so so brilliant. I love it too https://open.spotify.com/album/16bF6lLLeVcBNgYNreGjYZ?si=n7KubrGZQ4SP8N0JOmrZkgAnd here’s the trailer to our fave movie: The Gentleman https://www.youtube.com/watch?v=Ify9S7hj480At the end of the pod you’ll hear us talk about Polished Man, i’ve just signed on as an ambassador, these guys are all about ending violence against children. I’ve popped a link here to learn more and get involved https://my.polishedman.com/lola-berryStay Safe & Big love Lola Follow Lola Berry on Instagram: @yummololaberryMatt Sofo @mattsofowww.lolaberry.comwww.lolacoffee.coPlease donate if you can to Polished man!https://my.polishedman.com/lola-berry See acast.com/privacy for privacy and opt-out information.

Enjoy this interview of Matt at his most anxious; stumbling over his words, messing up someone's name and being generally fairly awkward when talking to the amazing talented cast of THE BABYSITTER: KILLER QUEEN.

On a week where Mike, Mike and Matt Talk all things Canberra Raiders.

For this week's episode, CJ is visited by friend and guitarist of The Wonder Years Matt Brasch. There is a lot of history here and we do our best to focus it into an hour. In today's eppy CJ and Matt talk about The Dirty Nil's most recent album, Master Volume!  Check out Matt's side-project, Cold Climb It, and watch out for their new EP coming soon!