Listen to professionalism experts talk about effective practices and education techniques, as well as overcoming professionalism lapses in healthcare.
Dr. Brooke Salzman discusses Antiracist Approaches to Clinical Care, which she wrote as part of the free Antiracism Module funded by the Josiah Macy Jr. Foundation. She talks about how to recognize and focus on biases; admitting and addressing our own biases, which is a critical step in becoming antiracist; the importance of diversifying the healthcare workforce by including representation, which is an effective way to improve access to care and reduce disparities; interprofessional teamwork; competencies to foster mutual respect; responding to racist patients; the necessity for organizations to have clear policies that protect staff, among other topics.
Dr. Beverly Crawford discusses her involvement in an Antiracism Module funded by the Josiah Macy, Jr. Foundation, focusing on advancing racial equity in health care and dentistry. She emphasizes the importance of interprofessional training for dental health providers to address systemic health concerns and improve overall well-being through collaboration. Beverley highlighted the need to address disparities and inequities in health care access and treatment, stressing that race is a social construct with no genetic component.
Jan Altman discusses microaggressions as the entry point for learning about diversity and ourselves, definitions of microaggressions, examples to help increase awareness, the history and the consequences and impact of microaggressions such as poor patient care, who perpetrates microaggressions and the target, how to prevent microaggressions, what to do when it happens, and the eight short unscripted videos showing a microaggression and people's perspectives.
Dr. Ellen Pearlman discusses the Antiracism Module and the section that she wrote titled Antiracism in Action. She talks about skills development such as speaking up, calling in vs. calling out, and intent and impact with examples. Silence is equivalent to being complicit. Ellen is senior associate dean for education at the Frank H. Netter MD School of Medicine at Quinnipiac University. Previously, she served in a variety of leadership roles at the Zucker School of Medicine at Hofstra University, including associate dean for the advanced clinical experience and associate dean for professionalism and doctoring skills, while also serving as a career adviser for the surgical subspecialties and a co-adviser for the school's chapter of the Gold Humanism Honor Society.
Dr. Alice Fornari, who wrote the section of the Antiracism Module titled Diversity and Cultural Humility, discusses the section concepts including calling in vs. calling out, and an upstander. She is an Associate Dean of Educational Skills Development at Zucker School of Medicine at Hofstra/Northwell and Vice President of Faculty Development for Northwell Health comprised of 23 hospitals. Her role aligns UME, GME and the CME continuum. She is a fellow of the Association of Medical Education of Europe. She received the Distinguished Career Award for Excellence in Teaching and Educational Scholarship in 2021 from the International Association of Medical Science Educators. She was co-editor of the new IAMSE Manual entitled Mentoring in Health Professions Education: Evidence-Based Strategies Across the Continuum. In 2022, she received the AAMC Northeast Group of Educational Affairs “outstanding medical educator award” and graduated from the Academy for Professionalism in Health Care Leadership program in 2021.
Asif Khan discusses The Color of Care film and the health equity resources available through the documentary website. Asif is the Director of Strategy and Impact at Picture Motion, which is the leading social impact agency developing award-winning advocacy and marketing campaigns for media and entertainment, including television, books, podcasts, and films, such as The Color of Care documentary produced and hosted by Oprah Winfrey.
Dr. Rayane AbuSabha discusses the health equity resources available at the Accreditation Council for Education in Nutrition and Dietetics, known as ACEND. Rayane is the Executive Director of ACEND. She oversees the processes and policies related to the accreditation of education programs that prepare students to begin careers as a Registered dietitian nutritionist or a registered Nutrition and Dietetics Technician. Key areas include education models and standards; program review and accreditation decisions; and the collection, interpretation, and dissemination of data pertaining to student entry, program completion, and future needs for quality of nutrition and dietetics education.
Ranya Shannon discusses the health equity resources available at the Physician Assistant Education Association, known as PAEA. Ranya is PAEA's Equity, Diversity, and Inclusion Program Manager. She is a passionate advocate for removing barriers for minoritized students and faculty and is dedicated to effectively implementing PAEA's strategic plan to create a diverse, equitable, and inclusive environment for all Physician Assistants.
Dr. Dennis Novack discusses the free Antiracism Module, funded by the Josiah Macy Jr. Foundation. Dennis came up with the idea for the module and was a principal investigator on the three-year grant. He is a professor of medicine and Associate Dean of Medical Education at Drexel University College of Medicine. Dennis is the founder of Health Care Communication, formerly known as DocCom, an online communication skills training program for medical schools, residency programs, and hospitals with 44 modules. He is also the founder of Professional Formation – an online interprofessional learning program about professionalism with 14 modules. He received the Academy for Communication in Healthcare George L. Engel award for outstanding research contributing to the theory, practice, and teaching of effective health care communication and related skills in 2020 and the first Lynn Payer award for outstanding contributions to the literature on theory, practice, and teaching of effective health care communication and related skills in 2002.
Bruce Wartman. MS Ed, discusses the Center for Professionalism and Communication in Health Care resources at the Drexel University College of Medicine. Health Care Communication has 44 modules, and Professional Formation has 13 modules. There are 800 videos demonstrating best practices with annotated videos, reflection questions, multiple-choice tests, and curriculum guides. Four modules are free, including Antiracism in Health Care, and can be found at https://webcampus.med.drexel.edu/PCHC/. Barbara Lewis, MBA, PhD(c).
Jeff Fritz, PhD, MS, MATL, MACE, and Kimara Ellefson, MBA, of the Kern National Network for Flourishing in Medicine (KNN) explore the power of setting human flourishing as the aspirational aim of medicine and how character, caring and practical wisdom can help us chart the course with Barbara Lewis, MBA.
Amal Khidir, MBBS, FAAP, talks about three multi-cultural interprofessionalism workshops: providers with patients, providers with each other, and feedback; examples of cultural differences in professionalism; the program evaluations; the use of videos; the process of dealing with professionalism ambiguities; and the drop in complaints as a result of the program with Barbara Lewis, MBA.
Rachel Pittmann, PhD, discusses telehealth competencies, which vary by accreditation bodies, including privacy, audio quality, visibility of patient and provider, telehealth relationship with patient satisfaction, training for providers, telehealth competency tool, which includes the domains of technology, environment, confidentiality, and communication with Barbara Lewis, MBA, PhDc. Read more about this work in these two recent publications https://journals.sagepub.com/doi/abs/10.1177/1357633X241279494 https://nsuworks.nova.edu/ijahsp/vol22/iss4/22/
Amber King, PharmD, BCPS, FNAP; Brooke Salzman, MD; and Shoshana Sicks, EdD, discuss the rationale for using patients as teachers, the Health Mentors Program, the interprofesionalism of the program, the three modules in meeting with the patients (mentors), an example of an advocacy project, the benefits of the program, and training for the patients to be mentors with Barbara Lewis, MBA, PhDc.
Patrick Herron, DBe, discusses the difference between influence and expertise, the evolution of influencers and their financial relationship with advertisers, the ethics of social media, its benefits, potential harms, and medical schools' policies with Barbara Lewis, MBA.
Jeff Fritz, PhD, MS, MATL, MACE, and Kimara Ellefson, MBA, discuss the evolution of professionalism in medicine, the potential of flourishing to help shift the emphasis from a corrective to a developmental approach, and practical steps for getting started with Barbara Lewis, MBA.
Ann Blair Kennedy, LMT, BCTMB, DrPH discusses using patients in research projects, finding patients for reseachers, paying the patients, training the patients and the researchers, the challenges, and participating in the dissemination of the study results with Barbara Lewis, MBA
Cynthia Dougherty, PhD, MSW, FANP, discusses Ohio State University's Interprofessional Community Scholars program that pairs teams of students with older adults, the training the students undergo prior to the pairing, drivers of teamwork, how teams are compiled, and feedback from students and patients with Barbara Lewis, MBA.
Mary Kollmer Horton, PhD, talks about how humanities can help cure burnout and cynicism, the evolution of humanities in medical education, bioethics history, how humanities provide an outlet, and what institutions can do to incorporate humanities in medication education with Barbara Lewis, MBA.
Wil Farquharson IV, PhD, discusses how he developed a 40-hour psychiatry residency curriculum about marginalized populations, the residents' feedback, faculty training, the challenges, and how to deal with lack of access by going upstream with Barbara Lewis, MBA.
Emil Chuck, PhD, talks about the history of the Situational Judgement Test, CASPER, AAMC preview exam, student feedback, and challenges with Barbara Lewis, MBA. Request the Executive Summary at https://mailchi.mp/hpsa/sjt-report-executive-summary
Cheryl Dickson, MD, MPH, discusses how to start an antiracism curriculum, the AAMC resources to help with the creation of the curriculum, the charge to the committee, allyship training workshops, and evaluations with Barbara Lewis, MBA.
Rita Guevara, MD, FAAP, talks about how language equity impacts patients and families, devices for interpretation, the use of families as interpreters, and using Limited English Proficiency (LEP) vs. Non-English Language Preference (NELP) with Barbara Lewis, MBA.
Halle Ellison, MD, MAS PSHQ, FACS, discusses the history of the hidden curriculum, examples of the hidden curriculum, helping learners, sessions on the hidden curriculum, the use of the Professional Formation module on the hidden curriculum, and how the hidden curriculum impacts wellness with Barbara Lewis, MBA.
Vijay Rajput, MD, talks about the difference between compassion and kindness, how to model compassion, kindness, and civility, and dealing with incivilty from patients with Barbara Lewis, MBA.
Stan Hamstra, PhD, discusses how standards were developed, professionalism relationship with professional identity formation, standards conflict with diversity, what organizations are doing to revise standards, who should set the standards, and the future research with Barbara Lewis, MBA.
Cecile Ferrando, MD, MPH, talks about how professional identity formation is taught in undergraduate medical education compared with what is taught in graduate medical education, assessment, faculty development, the consequence of not having a reflective practice, and resources with Barbara Lewis, MBA.
Evette Allen Moore, PhD, discusses professionalism and humanism definitions, how those definitions change across generations and cultures, how to deal with people's view of unprofessionalism, and recognizing biases with Barbara Lewis, MBA.
Jan Altman, PhD, talks about what we can do to challenge oppression, personal learned behaviors, microaggressions, unlearning oppressive behavior, taking a self-inventory, and examining emotional intelligence with Barbara Lewis, MBA.
Ellen M. Friedman, MD, FACS, FAAP, discusses the research around empathy, the value of communication skills, the relationship with compliance, how clinicians can learn empathy, with Barbara Lewis, MBA. Link to the video, The Threats Among Us, at https://www.bcm.edu/education/academic-faculty-affairs/center-for-professionalism/the-threads-among-us
Tamara Haynes, MD, talks about professionalism as a scaffold of interdisciplinary identity to optimize care, the barriers to teaching professionalism, bite-size teaching, and the use of a logic model with Preston Reynolds, MD, PhD, MACP.
Kathy Snyder, MD, discusses the peer support program that she started when she was a medical student at Geisinger Commonwealth School of Medicine with Barbara Lewis, MBA.
Stacey Rose, MD, FACP, FIDSA, talks about selecting topics to cover in the learners' workshop, real-world case studies, stakeholder buy-in, the value of videos vs. text description, small group discussions, feedback, and barriers with Barbara Lewis, MBA.
Madison Tarleton and Jeddie Herndon talk about the mock interview week that they launched, the help that students need, the type of questions, lessons learned, and feedback from the students with Barbara Lewis, MBA.
Patricia Sexton, MS, DHEd, FNAOME, talks about creating a faculty development workshop, the inward focus of faculty development in professionalism, faculty buy-in, needs assessment, barriers, and mistakes with Barbara Lewis, MBA.
Mehr Grewal, the busy 16-year-old talks about the international foundation that she founded, Worth a Shot, her work with UDH Health Coach in the Haitian community, and Clean Hands Collective, which installed outdoor sinks in Seattle during the pandemic with Barbara Lewis, MBA.
Goran Stevanovski, MD, discusses his Fulbright research on medical professionalism and identity formation, the cultural assimilation of the global citizen, differences among medical error reporting in three countries, including the U.S., and how we can enculturate International Medical graduates with Barbara Lewis, MBA.
Shak Rehman, MD, CSH, FACP, FACH, answers the question, Are We a Health Care Industry or a Disease Care Industry? He talks about how to build a patient-centric practice, how to increase patients' satisfaction, the importance of communication skills, and staging patients, which improves patient satisfaction scores, with Barbara Lewis, MBA.
Archana Pathak, PhD, discusses how her background from India impacted her career, intercultural communication, and how we can have more inclusive care with Barbara Lewis, MBA.
Anne de la Croix, PhD, co-author of the Reflective Zombie, talks about what not to do with learners when it comes to Professional Identity Formation (PIF), what stimulates PIF, the importance of reflection and when reflection should occur with Barbara Lewis, MBA.
Carolyn Giordano, PHD, FASAHP, FNAP, talks about her role as the associate dean for assessment and evaluation, successful interprofessional education (IPE), the measurement of success, observational tools, the steps to creating IPE, technology in IPE, barriers, and SMART goals with Barbara Lewis, MBA.
Stuart Kinsinger, DC, MA, talks about situations that can jeopardize licenses, such as misrepresentations including falsification of re-licensure, communication between colleagues, fraudulent billing, inaccurate and faulty clinical records, obsruction of an investigation; plus how burnout causes missteps, and the importance of reading the boards' material with Barbara Lewis, MBA.
Barbara Walker, DO, FACOFP, talks about the role of medical boards vs medical federations, solutions for professionals lapses, how to avoid boundary issue lapses, social media issues, how lapses have changed over the years, the importance of self-care, her expectations of what should be taught, and resources with Barbara Lewis, MBA.
Jill Konkin, MClSc, MD, CCFP, FCFP, FRRMS, discusses her rural medicine background, her work at the medical school in Nepal, her LEEP project around social justice including brave spaces, critical consciousness, and critical pedagogy, and her LEEP mentors with Preston Reynolds, MD, PhD, MACP.
Andrea Anderson , MD, Med, FAAFP, talks about her Leadership Excellence in Education for Professionalism (LEEP) program sponsored by APHC and her project on students' perspectives of the Hippocratic Oath, the relevancy of the Oath,and the value of reciting the Oath out loud and together with Preston Reynolds, MD, PhD, MACP.
Audiey Kao, MD, PhD, talks about the Journal of Ethics' theme topics and their annual call for students, residents, and fellows to apply as guest editors of issues with themes that are relevant to them, the process, the stipend, upcoming issues, podcasts resources, and the benefits of being a gues editor with Barbara Lewis, MBA.
Anita Chopra, MD, discusses her Leadership Excellence in Education for Professionalism (LEEP) project, Building Professional Identity Through Community Engagement and Outreach with Preston Reynolds, MD, PhD, MACP. "LEEP has given me wings to fly."
Nina Multak, PhD, MPAS, PA-C, DFAAPA, talks about the differences between coaching and mentoring, the qualities of both, how to find a mentor or coach, and training opportunities with Barbara Lewis, MBA.
Lori Murray, DNP, MS, talks about the benefits of the Leadership Excellence in Education for Professionalism (LEEP) program sponsored by APHC and her project, plus nursing competencies, teaching reflective practice, Gibbs' reflective cycle, the reflect rubric, and the Groningen reflection ability scale, with Preston Reynolds, MD, PhD, MACP.
Camille Burnett, PhD, MPA, APHN-BC, BScN, RN, DSW, FAAN, CGNC, Vice President of Health Equity at the Institute of Healthcare Improvement, discusses the Institute's initiatives including the Triple Aim, the 100 million lives and the lastest program, the Rise to Health Coalition and how individuals and institutions can participate in the movement individually or collectively by Barbara Lewis, MBA.
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