Solving Water: A Xylem Podcast

Adam Drakeley, Xylem Senior Applications Engineer and Simon Mathias, Xylem Global Product Manager of Dewatering Digital Solutions, share their experiences in preparing for and responding to historic flooding that took place in Liege, Belgium, in July 2021.   Drakeley and Mathias discuss: How they prepared for an "unprecedented" dewatering need Pumping water without power How a response strategy was formed Why a combination of application expertise, partnership and custom solutions from Xylem supported Liege in returning to normalcy Much more   Read the full case study: https://www.xylem.com/en-us/support/case-studies-white-papers/field-smart-technology-leads-life-saving-efforts-in-liege/   Learn more about Field Smart Technology: https://www.xylem.com/en-us/products--services/pumps-packaged-pump-systems/monitoring-control-equipment/remote-monitoring-control/cloud-based-supervision/field-smart-technology-fst/

Matt Tait, Xylem Regional Sales Manager for Western Canada, discusses the Canadian mining market, differences and similarities throughout the country, how service and digital solutions are changing customer approaches to projects and maintenance, and more.   Learn more about Xylem mining solutions: https://www.xylem.com/mining  

Michael Elliott, Xylem Service Center Manager based in Nashville, Tennessee, joins the show to share his experiences working with customers in aggregate mining and the role of water in applications including water supply to plants, pit dewatering, dust suppression and wheel washes.   Elliot also discusses custom barge building for turbine pumps, unique challenges from the field, and the evolution and importance of safety standards in mining.   Learn more at: https://www.xylem.com/en-us/solutions/mining-quarrying/mining/      

Fred Kesich, owner and head of engineering of Pac Machine Co., shares the origins of his family-owned business and how they became a longtime Xylem partner and Flygt and Godwin distributor based in California.   Kesich shares his experiences and insights on a variety of topics, including: Communicating cost versus quality to customers Offering rental solutions as a path to purchase Industry shifts from a "catalog" business to engineering and service expertise as major differentiators in sales Buying a Godwin pump from the show floor at CONEXPO, and more Learn more about Pac Machine Co.: https://pacmachine.com/    

Chris Settelmeyer of Pac Machine Co., a Xylem partner and Flygt and Godwin distributor headquartered in Sacramento, California, joins the show to give insight into his world serving customers in the Nevada mining, construction and municipal markets. Settelmeyer discusses weather-related impacts on those markets -- including flooding due to snow run-off -- and working with customers on projects ranging from dewatering flooded areas, bypassing, the unique challenges posed by underground mining operations, and how integration of the Flygt Bibo Alpha is offering customers next generation solutions. Learn more about Pac Machine Co.: https://pacmachine.com/    

Allison Stroebele, Xylem Director of Sales and Service for Canada, joins host Amanda Holloway to explain her current role in managing Flygt and Godwin brands in the Canadian market, her career journey thus far, and her thoughts on the changing dynamics as a woman in the water industry and why it's a good space for women engineers. Stroebele shares her experience in helping pipeline owners better manage pipelines through condition assessment and management solutions with Pure Technologies, including SmartBall, which uses acoustic technology to help identify leaks. Holloway and Stroebele also discuss what it means to elevate services by tackling customer challenges with a mix of expertise, field support, system design and technology, and how water management partnerships allow customers to keep focus on their areas of expertise. Learn more about Xylem Service Solutions: https://www.xylem.com/en-us/products--services/services/

Greg Asselta, Global Product Manager for Flygt Dewatering, Infrastructure and Process, discusses his role at Xylem in supporting the industrial, construction and mining industries, highlights what customers should look for in a pump provider, and explains how the enduring value of partnerships is realized by understanding actual customer needs and building customized, outside-the-box solutions to meet them. Asselta also shares his thoughts on changes in the dewatering industry, how rental solutions have evolved over time, and why no two applications are the same, including recent project examples from the field. Learn more about Flygt: https://www.xylem.com/en-us/brands/flygt/

Jason Miller, Service Solutions Business Development Manager for Infrastructure at Xylem, joins the show to share his experience working with customers to update America's sewer systems, aging infrastructure and his work in the CIPP (cured-in-place pipe) market. Miller highlights stories from notable sewer bypass projects, how integrating electric pumps and automated systems brings municipalities confidence and comfort, and what municipalities and contractors should keep in mind when assessing and planning their next sewer project. Learn more: https://www.xylem.com/en-us/products--services/rental/sewer-bypass/

Mike Ivory, Xylem Director of Service Solutions and Business Development, joins host Amanda Holloway from CONEXPO-CON/AGG in Las Vegas to talk about the aggregate and mining industry and the role of water, from nuisance water and process water to dust suppression and more. Ivory shares his take on the state of the aggregate industry, notably the focus on efficiency in mine water management, electric pumps and their environmental and bottom-line benefits, and ongoing adoption of digital technologies, such as remote monitoring, that offer peace of mind and data accessibility. Holloway and Ivory also discuss the difference between transactional customer relationships and Xylem's approach to service solutions, working hand-in-hand with customers with boots-on-the-ground support. Learn more at: https://xylem.com/mining

A pair of Bell & Gossett manufacturer's reps, Rob Grady, President & CEO of Mulcahy Company, and Eugene Mitchell, Principal of McNevin Company, join Solving Water to share their insights on a changing and fast-moving industry. Grady and Mitchell discuss: The booming HVAC industry, reasons behind the spike in projects, including retrofits, and how they are adapting to turn challenges into business growth Workforce dynamics and the importance of developing and maintaining a workplace culture Exciting projects from their respective regions in the U.S. Thoughts on current trends in HVAC, including water conservation, decarbonization and more Learn more about Mulcahy: https://mulcahyco.com/  Learn more about McNevin: https://www.mcnevinco.com/

Dan Chudecke, Director of Business Development at Mulcahy, a Bell & Gossett manufacturer's rep, and First Vice Chair for the Membership Promotion Committee at ASHRAE, shares his unique wisdom and perspective on the ever-evolving state of the HVAC industry. Chudecke breaks down the differences between decarbonization and electrification, discusses the industry's overall progress towards Net Zero goals, and how requests from building owners and tenants are increasingly focused on efficient systems and building design. Chudecke also provides updates from ASHRAE, his focus on training and promotion of the industry to the next generation of professionals, and more. Learn more about Mulcahy: https://mulcahyco.com/

Mike Barnett with Texas-based Oslin Nation, a Bell & Gossett manufacturer's rep, joins the show to share his insights on the state of the HVAC industry and the critical focus on searching for and educating the next generation of industry professionals. Barnett also shares his perspective on timely industry topics such as electrification, sustainability, and the ongoing process of integrating these initiatives on a project basis. Learn more about Oslin Nation: https://onco-tx.com/ Learn more about Bell & Gossett Manufacturer's Reps: https://www.xylem.com/en-us/brands/bell-gossett/our-manufacturers-reps/ 

Alan Jones, Xylem Senior Director of Product Management, and Mike Licastro, Xylem Training and Education Manager for Commercial Building Services and the Little Red Schoolhouse, join the show to discuss the release of their new co-authored white paper, "Building a Sustainable Future: Solving Modern Building Challenges with Hydronic Systems." Licastro and Jones share highlights and key takeaways from the paper, which explores the value of hydronics in the HVAC industry and ongoing efforts to prioritize sustainability, decarbonization and carbon emissions. They also highlight what's coming next in the industry and discuss the history of hydronics as a solution, and why it still remains the most sustainable option for an industry projected to grow by $1.3 billion by 2025. Jones and Licastro break down how regulations are playing a role in this growth, and the efficient products and technologies that will make a sustainable impact through smart system design. Download the white paper, "Building a Sustainable Future: Solving Modern Building Challenges with Hydronic Systems," and learn more about Building Better here: https://www.xylem.com/en-us/brands/bell-gossett/building-better/

Dave Flinton, Xylem Senior Vice President and Chief Innovation Technology and Product Management Officer, returns to Solving Water to discuss the latest Xylem initiative in the commercial buildings market, Building Better. Led by the Bell & Gossett brand, Flinton explains the concept of Building Better and how Xylem and Bell & Gossett -- through focus areas such as sustainable product development and design, integration of digital technologies and partnerships with our manufacturer's representatives -- are advancing hydronic solutions to drive sustainability in cities across North America. Flinton shares how these sustainability initiatives contribute to reducing carbon footprint and maximizing handprint for commercial buildings and gives a progress update from the Xylem Innovation Labs on their goal of bringing breakthrough technologies to market faster and more. Learn more about how Xylem and Bell & Gossett are Building Better: https://www.xylem.com/en-us/brands/bell-gossett/building-better/

The team from Pure Technologies, a Xylem brand, joins the show to discuss all things assessment services. Chris Kyea, Global Product Manager for Inline Leak Detection; Kate Zhao, Product Manager for Monitoring Solutions; Adrian Black, Director of Product Management for Assessment Services; and Eric Toffin, Global Product Manager for Inline Wall Inspection Platforms, break down pipeline management, condition assessment and the technologies helping utilities make repair decisions while keeping pipelines operational. The team shares solutions, such as SmartBall, that help pinpoint small leaks and allow utilities and industrial customers to do more with less through inspection, data analysis and more. Learn more about Pure Technologies: https://puretechltd.com/

Chris Thompson, Vertical Marketing Manager for Water Networks at Xylem, joins Solving Water to provide updates and highlight what's new from Sensus technologies and digital solutions for water, gas and electric customers. Recording at WEFTEC 2022, Thompson shares application examples from customers on how digital solutions are helping water utilities connect data outside of metering, including stormwater and wastewater information, and the importance of interpreting and communicating data both within utilities and throughout the communities they serve. Learn more: https://sensus.com/

Griffin Harrison, Product Security Leader at Xylem, joins the show to share the state of cybersecurity in the water sector. He reviews risks facing utilities and municipalities, and how preparedness through back-ups, practice of procedures and establishing partnerships can help operators get started on the path to anticipating and addressing challenges. Harrison also discusses the best questions for water professionals to ask to ensure they're prepared for cybersecurity issues, upcoming regulations and how those will shape the industry, and the continued value of adopting digital solutions in water. Learn more about Xylem's cybersecurity strategies and more: https://www.xylem.com/en-us/about-xylem/cybersecurity/

Ifetayo Venner, President of the Water Environment Federation (WEF) and a Senior Vice President at Arcadis, joins host Amanda Holloway to share her ongoing journey in the water sector. Venner discusses how a background rooted in environmentalism led her to engineering and water, eventually leading to various roles within WEF. Venner shares the importance of getting involved in the water industry and her vision for WEF as its president, including: Developing the next generation of water's workforce with a focus on diversity Cultivating community within the sector Focusing on the circular water economy and finding value in the entire water cycle Venner also discusses the ongoing innovation and modernization of the industry; the consistent value of storytelling and spotlighting the people and progress in water; amplifying the partnership between WEF and Xylem, and more. Learn more about the Water Environment Federation and see how you can get involved: https://www.wef.org/

Charli Matthews, Founder & CEO of Empowering Brands, which includes Empowering Pumps & Equipment, Empowering Women in Industry, and the Empowering Industry Podcast (hosted by Matthews), sits down with Solving Water host Amanda Holloway at WEFTEC 2022 to discuss her trailblazing career, including: The value and need for mentorship in the water industry Her role in providing empowerment and career development resources for women in the industry How podcasts can elevate stories and educate peers through conversation Much more Explore the Empowering Industry Podcast: https://podcasts.apple.com/us/podcast/empowering-industry-podcast-a-production-of/id1506945879 Learn more about Empowering Women in Industry: https://www.empoweringwomeninindustry.com/ Visit Empowering Pumps & Equipment: https://empoweringpumps.com/

Austin Alexander, Xylem Vice President of Sustainability and Social Impact, joins the show to discuss a new Xylem paper released at WEFTEC 2022, Net Zero: The Race We All Win. With over 80 water and wastewater utilities already setting net-zero and climate-neutrality targets, Alexander explains the water industry's role as a leader on the frontlines of climate change, and what utilities can do today by incorporating goals and measurable targets into their planning to help begin the journey to decarbonization success. Alexander also shares progress from the latest version of Xylem's Sustainability Report, as well as continuing partnerships with NGOs and how Xylem is making an impact around the world through Watermark, its corporate social responsibility program. Learn more about Net Zero: The Race We All Win and read the paper: https://www.xylem.com/en-us/campaigns/net-zero/  

Lindsay Birt, Client Solutions Manager at Xylem, joins the show from WEFTEC 2022 to discuss her role as a leader within InFlow, a program led by the Water Environment Federation (WEF) that helps introduce future leaders in water by engaging undergraduate and graduate students across the United States through offering in-person experiences at WEFTEC. Birt shares the process that selects scholars through application for an all-expenses-paid trip to WEFTEC, giving undergraduate and graduate students exposure to the water industry and career opportunities. Birt also explains InFlow's focus on diversity, equity and inclusion, and how the program and water industry offers students the chance to tie their passions with meaningful careers that can help solve the world's water challenges. Learn more about WEF's InFlow program: https://www.wef.org/inflow

Joe Johnston, Xylem Vice President of Global Lifecycle Services, joins the show to share his role in building shared success and supporting customers by aiming for and achieving outcomes that help improve efficiency, sustainability and address challenges faced by utilities today. Johnston explains the importance of lifecycle services and what it entails -- from extending the life of assets to help facilities run more efficiently, addressing non-revenue water, helping utilities reduce carbon footprints, ensuring regulatory compliance, aiding in the digital transformation process, and more. Learn more about Xylem Service Solutions: https://www.xylem.com/en-us/products--services/services/

Xylem CEO Patrick Decker & Hayati Yarkadas, Senior Vice President and President, Europe, Water Infrastructure and Global Services at Xylem, join the show to discuss the current state of water challenges, including aging or underdeveloped infrastructure and climate change. They also share why they take an optimistic point of view when facing these challenges, the importance of building trust, and envisioning a day in a customer's life to help provide solutions. Finally, Yarkadas and Decker discuss their focus on igniting a new generation of leaders in water, approaches to empowering colleagues, and more. Learn more at https://xylem.com/. Recorded live at WEFTEC 2022 in New Orleans.

Annabelle M. Rayson, of Canada, was the recipient of the prestigious 2022 Stockholm Junior Water Prize for her research on how to treat and prevent harmful algae blooms. Rayson's project, titled, Plankton Wars: An Innovative Analysis of Daphnia Genotype Biomanipulations for Algae Bloom Prevention, is a direct response to the struggles her father -- a commercial fisherman -- was facing. This conversation, guest hosted in Stockholm by Carolina Tornesi MacKinnon, Xylem Senior Product Management Analyst and World Youth Parliament for Water President, features Rayson and Hayati Yarkadas, Senior Vice President and President, Europe, Water Infrastructure and Global Services at Xylem, as they dive deeper into the winning project and explore the importance of engaging in water challenges early from different perspectives. For more information about the Stockholm Junior Water Prize, and to view Rayson's winning video presentation, visit: https://siwi.org/stockholm-junior-water-prize/

Nate Mather, currently with the San Bernardino water department and former Chief Plant Operator for the wastewater treatment plant, collections and drinking water systems aboard the 29 Palms Marine Corps Base in California, joins Solving Water to share stories from the field as a Xylem customer. Mather discusses his approach to project planning, choosing the correct pumps for the job, and experience with Xylem in developing solutions for lift station upgrades, sewer bypass projects, collections system updates and more. Mather also shares his perspective on the benefits and importance of embracing digitization in the water utilities industry, current challenges and solutions he is working on, and why he is a big supporter of Flygt pumps. Learn more at https://www.xylem.com/en-us/.

George McGraw, Founder and CEO of DigDeep, a human rights nonprofit working to ensure every American has clean, running water forever, joins Solving Water to break down the nonprofit's latest report, “Draining: The Economic Impact of America's Hidden Water Crisis,” released in late June. McGraw details new information about the lack of access to clean, safe water in the United States; the importance of finding and gathering valuable Census data; the initial impact of the Infrastructure Investment and Jobs Act; and future water projects and priorities for DigDeep as they continue to work to close the water access gap for vulnerable communities and areas throughout the country. Read the report, “Draining: The Economic Impact of America's Hidden Water Crisis," and learn more about DigDeep and how you can get involved: https://www.digdeep.org/draining

Austin Alexander, Xylem Vice President of Sustainability and Social Impact, returns to Solving Water to take us inside the newly released Xylem 2021 Sustainability Report. Alexander shares her major takeaways from this year's report, recent updates to the company's sustainability goals and the approach Xylem is taking to realize them. Also discussed: How sustainability goals are directly aligned with business objectives, upcoming challenges and areas of opportunity for the water sector, and more. Learn more about Xylem's sustainability goals and download your copy of the 2021 Sustainability Report here: https://www.xylem.com/en-us/sustainability/

Randolf Waters, Xylem Senior Director of Global Partnerships and Branding, makes his third appearance on Solving Water, this time to share the personal and professional journey that brought him to his current role. Waters shares his background, why he initially became interested in the water industry, and how a chance encounter eventually led him to Xylem. Randolf also shares the story behind changing his last name to Waters, why the water industry offers such fulfilling careers to people of all different skill sets and backgrounds, and more. Learn more about Xylem and explore career opportunities: https://www.xylem.com/en-us/about-xylem/

Randolf Waters, Xylem Senior Director of Global Partnerships and Branding, returns to the show to discuss how the partnership between Xylem and City Football Group came to be, and how the two organizations continue to team up to address water complacency and encourage audiences around the world to get educated and involved in making a difference. Waters also shares how Xylem sought out a major sports group to help raise awareness for global water challenges, the selection process for choosing the right partner from the sports world, and some of the activities and campaigns happening between Xylem, Manchester City FC, PUMA and more. Part 2 of 2 in the Solving Water Power of Partnerships Series. Learn more and get involved in the latest Xylem plogging and Walk for Water activities: https://www.xylem.com/en-us/about-xylem/partnerships/water-heroes/

According to estimates from the Department of Transportation, there are about 45,000 bridges rated in poor condition in the United States. Ken Albaugh, Xylem Director of Sales for Water Infrastructure in the United States, and Joey Guerrero, Xylem National Accounts Manager for Dewatering, join the show to discuss a specific, yet massive, portion of the Infrastructure Investment and Jobs Act: the Bridge Investment Program. Albaugh and Guerrero outline the significant investment towards repairing and improving bridge conditions in the coming years, including $5.3 billion in 2022 alone, and how Xylem is supporting customers through the process by offering solutions that focus on improving water infrastructure and sustainability, as well as assisting the mining industry with water management, efficiency, water treatment and more. Learn more about Xylem solutions: https://www.xylem.com/ Learn more about the Infrastructure Investment and Jobs Act: https://www.congress.gov/bill/117th-congress/house-bill/3684/text

Josh Mahan, Xylem Director of Government and Industry Relations, and Eric Sapirstein of ENS Resources, which acts as Xylem's Federal Policy Advocate, join the show to break down a watershed moment in infrastructure funding: the Infrastructure Investment and Jobs Act. Sapirstein and Mahan discuss what parts of the law will apply to the water industry, where funds are being focused within water, and specific programs within the infrastructure bill such as: Developing climate resiliency Making highway improvements Addressing PFAS and emerging contaminants A focus on the Western United States Ensuring that underfunded communities throughout the country get the support they need to deliver clean, safe water Learn more at https://www.xylem.com/.

Randolf Waters, Xylem Senior Director of Global Partnerships and Branding, joins the show to celebrate World Water Day 2022 and share the campaigns and events kicking off in conjunction with the day, including plogging, fitness challenges, and special local events around the world featuring members of the Manchester City Football Club, made possible through a continuing partnership between Xylem and City Futbol Group. Waters also discusses World Water Day's 2022 focus on groundwater and the importance of raising awareness for water challenges that are not always visible. Part 1 of 2 in the Solving Water Power of Partnerships Series. Learn more about World Water Day: https://www.worldwaterday.org/ Visit our website for more on how Xylem is taking action for World Water Day and beyond: https://www.xylem.com/en-us/

Sivan Zamir, Senior Director of Xylem Innovation Labs, discusses the evolution of the concept of corporate innovation, why large organizations like Xylem work with smaller companies to stay agile and bring cutting-edge tech to the marketplace, and how that brought her to Xylem Innovation Labs. Zamir shares some of her background in working with and leading startup companies before going in-depth on the creation of the Xylem Innovation Labs and its goal of working to identify new and innovative technologies from startups and smaller tech companies around the world, then determining how Xylem can work with those companies to bring technologies and solutions to market. Recorded live in October at Xylem Reach 2021 in New Orleans. View content from the Reach 2021 virtual conference and learn more about Reach 2022 at https://xylemreach.com/. Learn more about Xylem Innovation Labs: https://www.xylem.com/en-us/about-xylem/xylem-innovation-labs/

Renee Peet, Sensus Vice President of Global Product Management and Marketing, joins the show to share her role in handling the "Four Ps of Marketing" -- Price, Promotions, Products, and Positioning -- and the valuable lessons learned from utility customers who are adapting and utilizing Sensus technology in the field in new and different ways. She also discusses how making agile transformations throughout the business was one factor in helping turn challenges presented by COVID-19 into opportunities for new, creative solutions. Finally, Peet explains her role in championing a culture of diversity, equity, and inclusion throughout Xylem. Recorded live in October at Xylem Reach 2021 in New Orleans. View content from the Reach 2021 virtual conference and learn more about Reach 2022 at https://xylemreach.com/.

Marcelo Cusacovich, Xylem Product Manager for Drinking Water Optimization Solutions, takes us behind the scenes of a case study from the city of Nashville, Tennessee, where water network optimization is helping utility water managers make better decisions based on analytics such as 24/7 measured and predictive pressure data. Cusacovich shares how he works with utilities to find better ways to deliver water to consumers through lower costs from utilities, more accessibility, and maintaining consistent levels of service. He also discusses the concept of 'water age' as a proxy for water quality, and how he determines how old water is based on various treatment and transportation methods. Recorded live in October at Xylem Reach 2021 in New Orleans. View content from the Reach 2021 virtual conference and learn more about Reach 2022 at https://xylemreach.com/.

Keesha Dorosz, Western Regional Account Manager of Smart Water Solutions for KTI Limited, a Sensus distributor in Canada, shares her perspective on helping educate towns and cities in Western Canada on the ROI of advanced metering infrastructure versus manual reading methods, the value of real-time data management and response, pressure profiles, and why these new technologies matter for smart water management in a land of abundant water. Recorded live in October at Xylem Reach 2021 in New Orleans. View content from the Reach 2021 virtual conference and learn more about Reach 2022 at https://xylemreach.com/. Learn more about KTI Limited: http://ktiltd.on.ca/?t=about-us

Jason Christenson, Water Resources Manager for Park City Municipal, joins the show to share how his team is addressing water availability and resource management, with a focus on reducing water loss, in the community of Park City, Utah. Christenson shares the value of collaboration with the industry and learning from other utilities at Xylem Reach, and how data collection not only helps track where pipes and equipment are working or in need of maintenance, but also empowers customers to better understand and take control of their water usage. Recorded live in October at Xylem Reach 2021 in New Orleans. Learn more about Reach 2022 and view content from the 2021 virtual conference at https://xylemreach.com/.

Chris Wykle, Xylem Vice President of Sales for the gas market, discusses how the industry is focusing on delivering natural gas safely through smart infrastructure, new trends in the industry such as 'greener' methane with the use of hydrogen, and how predictive technology and remote monitoring and controls are helping to transition utilities from mechanical products to solid state products. Recorded live in October at Xylem Reach 2021 in New Orleans. Learn more about Reach 2022 and view content from the 2021 virtual conference at https://xylemreach.com/.

Mark Newton, Xylem Vice President, North America Electric, stops by to talk about ongoing supply chain challenges and how they impact the delivery of essential electric utility services. Newton discusses how the adoption of new technology within the electrical utility business provides data and valuable usage education to the public, and how that technology provides peace of mind to customers through its dependability, especially during the ongoing COVID-19 pandemic. Recorded live in October at Xylem Reach 2021 in New Orleans. Learn more about Reach 2022 and view content from the 2021 virtual conference at https://xylemreach.com/.

Mike McGann, Vice President of Sensus North America, Global Engineering and Assessment Services, joins the show to share his role in helping gas, electric and water utilities serve their communities better, and how Sensus helps them go beyond the meter through advanced metering infrastructure technology. McGann discusses how the Xylem Reach Conference helps him get input from customers and their successes in the field and learn about the nuances among markets they serve. McGann also shares his perspective on the ongoing impacts of COVID-19 and supply chain challenges, and the enduring importance of building strong customer relationships. Recorded live in October at Xylem Reach 2021 in New Orleans. Learn more about Reach 2022 and view content from the 2021 virtual conference at https://xylemreach.com/.

Carolina Berg, Marketing Operations Manager for Sensus, a Xylem brand, kicks off Solving Water's series from the 2021 Xylem Reach Conference to discuss how the conference - which brings together utilities professionals in the water, gas, and electric markets from across the globe - and its planning team put on simultaneous in-person and hybrid events by implementing daily safety protocols, listening and responding to customer feedback, and always being ready to 'pivot.' Berg also shares the importance of Reach to its attendees, and why its theme of resiliency resonated for everyone at the conference. Recorded live in October at Xylem Reach 2021 in New Orleans. Learn more about Reach 2022 and view content from the 2021 virtual conference at https://xylemreach.com/.

Dave Flinton, Xylem Senior Vice President and Chief Innovation, Technology and Product Officer, goes behind the scenes of the process of incubating, developing, and managing various product development lifecycles, the ways in which Xylem has changed its approach to innovation, identifying potential breakthrough technologies both internally and through external partnerships, and how his team works to break down silos in a global corporation to foster collaboration and speed up the process of product development and innovation. Recorded live in October at WEFTEC 2021 in Chicago. Learn more about Xylem Innovation Labs: https://www.xylem.com/en-us/about-xylem/xylem-innovation-labs/

On the 100th episode of Solving Water, host Amanda Holloway is joined by Austin Alexander, Xylem Vice President of Sustainability and Social Impact, to discuss how the company is working to operationalize its 2025 Sustainability Goals, including key initiatives such as water scarcity, resiliency, and affordability. Alexander also details how Xylem is helping water utilities take the first steps towards net-zero, and how the company works with partners to offer climate adaptation and resiliency solutions in communities around the world. Recorded live in October at WEFTEC 2021 in Chicago. Learn more about Xylem's sustainability goals and read the 2020 Sustainability Report here: https://www.xylem.com/en-us/sustainability

Matt Latino, Xylem Vice President of Investor Relations, joins Solving Water to shed light on his role and approach to communicating with the investment community. Latino shares his thoughts on what investors look for in companies today, the growing mainstream spotlight on the water industry and how Xylem's focus on sustainability and digital transformation has contributed to the company's value. Recorded live in October at WEFTEC 2021 in Chicago. Learn more about Xylem investor relations: https://www.xylem.com/en-us/investors/ 

Jay Johnson, Xylem Global Product Manager for Adaptive Mixers, joins the show to discuss all of the steps that make up the product development process, the unique benefits of Xylem's adaptive mixing technology offerings, the new rental offering of the Flygt 4220 Compact Adaptive Mixer from Xylem Rental Solutions, why you would want to rent a mixer, and more. Recorded live in October at WEFTEC 2021 in Chicago. Learn more about Xylem adaptive mixing technology: https://www.xylem.com/en-us/brands/flygt/ Learn more about the Flygt 4220 Compact Adaptive Mixer available for rent: https://info.xyleminc.com/act-ren-mixers.html

Adam McNeil, Director of Sales, Treatment, for Xylem and Ralph Franco, Xylem Applications Engineer Manager, Treatment, North America, return to the show to discuss how their approach to solving customer challenges in water treatment has changed over the last two years, the future of digital transformation in water utilities, water reuse technology and more. Recorded live in October at WEFTEC 2021 in Chicago. Watch WEFTEC 2021 presentations featuring Xylem experts on-demand now: https://www.xylem.com/en-us/about-xylem/newsroom/weftec-2021/

Stephen Clark, Global Product Manager for Intelligent Solutions at Xylem, shares his thoughts on the move to integrated, smart products and solutions, and how he goes about creating offerings that help solve ongoing customer challenges. Clark discusses industry trends in technology and how smart solutions need to work for customers through understanding pain points, establishing partnerships, and developing innovative solutions that are not only smart, but get to the root of customer challenges. Recorded live in October at WEFTEC 2021 in Chicago. Watch WEFTEC 2021 presentations featuring Xylem experts on-demand now: https://www.xylem.com/en-us/about-xylem/newsroom/weftec-2021/

Joe Vesey, Senior Vice President & Chief Marketing Officer at Xylem, makes his second Solving Water appearance to discuss ongoing takeaways and what's changed at Xylem since the start of the COVID-19 pandemic, the company's emphasis on digital transformation in the water industry, the value of simplifying the customer experience, and the continued importance of Watermark, Xylem's corporate social responsibility program. Recorded live in October at WEFTEC 2021 in Chicago. Watch WEFTEC 2021 presentations featuring Xylem experts on-demand now: https://www.xylem.com/en-us/about-xylem/newsroom/weftec-2021/

George Hawkins, Founder and CEO of Moonshot Missions, and his wife Natalie Hawkins, COO of Moonshot Missions, join the show to talk about the latest updates and trends in the water industry and their shared vision for what's on the horizon, including the need to transform the industry, how to help utilities identify and overcome barriers to adopting new technologies, upcoming infrastructure funding, a recap of recent Moonshot Missions projects, and more. Recorded live in October at WEFTEC 2021 in Chicago. Learn more about Moonshot Missions: https://www.moonshotmissions.org/

Live from WEFTEC 2021 in Chicago, Brian Geegan, Director of Marketing for Xylem Rental and Service Solutions, and Kristen King, Director of Marketing for Xylem Water Utilities, join the show to discuss the art and science behind voice of customer research, its meaning and value, and how insights from the field are applied to product and service development and marketing. Geegan and King share what goes into a detailed voice of customer process, how marketing data and campaigns can support sales teams, and more.   Watch all WEFTEC 2021 presentations featuring Xylem experts on-demand now: https://www.xylem.com/en-us/about-xylem/newsroom/weftec-2021/

Chris Baumann, Motors and Controls Engineering Supervisor, joins the show live from MINExpo 2021 to discuss how preventative maintenance, predictive remote monitoring, and customized client solutions can help reduce downtime, increase safety, and more in the mining industry. Learn more at: https://www.xylem.com/en-us/products--services/decision-intelligence-solutions/