Podcasts about Social impact

GoFundMe launched a new “Nonprofit Pages” feature — automatically creating donation pages for over 1.4 million nonprofits across the U.S. without direct consent -- here's the latest update on the pages being unpublished and de-indexed. Bloomerang is the complete donor, volunteer, and fundraising management solution that helps thousands of nonprofits deliver a better giving experience and create sustainable, thriving organizations. Combining robust, easy-to-use technology with people-powered support and training, Bloomerang empowers nonprofits to work efficiently, improve supporter relationships, and grow their donor and volunteer bases. Learn more here.Resources: Easy Emails For Impact™: The $5K+ Fundraising Campaign System Purpose & Profit Club® Fundraising + Marketing Accelerator The SPRINT Method™: Your shortcut to 10K fundraisers Instagram, LinkedIn, website , weekly newsletter [FREE] The Brave Fundraiser's Guide: Stop getting ignored. Start raising more. May contain affiliate links

Straight out of college, today's guest wanted to make an impact on the African continent. For him, the best way to do this was through policy or the work of a nonprofit. But early into that work, it was the pull of business and its potential to drive social value that pulled him in. Today's guest, David Ellis, is the founder and CEO of Hatch Africa, a company seeking to bring a new business model to sub-Saharan Africa to, in their words, bring eggs and chickens to every household. Special Guest: David Ellis.

On this episode of the OneHaas Alumni Podcast, meet Bryce Gilleland, a general partner at the Cal Innovation Fund, who is helping tomorrow's most-innovative founders change the world. Bryce, a Californian through-and-through, grew up in Irvine before moving to San Francisco to begin his career at Pacific Gas and Electric. After many successful years in the energy sector, he hit a ceiling and saw the MBA program at Haas as a pathway forward. But what began as a practical step in his career turned into so much more. Bryce joins host Sean Li to discuss his journey from PG&E to venture capital and how coaching others and a personal growth mindset is at the core of everything Bryce does. *OneHaas Alumni Podcast is a production of Haas School of Business and is produced by University FM.*Episode Quotes:On what led him to Haas and his drive to get an MBA“The beautiful part of the whole thing was like after going to Haas, it really opened up my eyes. You know, I saw a bunch of other students with a bunch of other jobs. I saw a bunch of people starting their own businesses and it really expands your mind going there and just talking to your fellow students and hearing some really inspirational professors and, you know, the chancellor now, Chancellor Lyons, he was the dean of Haas right when I joined, and he was super inspirational. So even at the welcome dinner, he was like, I want my students to learn all this stuff, but I really want them to learn: ‘They do that, we do that.' And that line stuck with me so much where it's like, oh, okay, yeah, I don't have to just simply revere or wonder why other people did it. I could actually go leap in and try to do it myself.”On his decision to take a semester off and travel the world“ There was like a need to go do it and find more of myself, like shed the layers. So it was really, really cool that – you know, I'm forever thankful for Berkeley for many things. But one of them was that they were like, yeah, we have a method for this. We'll make it work. And they gave me that chance to do that.”How he ended up with the Cal Innovation Fund“ When this presented itself, I just dove in and was like, okay, I gotta have some ability to coach and impact leaders because that's what I feel like is kind of in my soul, almost, or my spirit is aligned towards that. And then I wanna be able to make an impact in the world. And, you know, the Cal fund aligns with that. Totally.”What opportunities the Cal Innovation Fund looks for“We try to invest in startups that are gonna make a greener, healthier, more sustainable world. So it's kind of a value-based fund. And then the fund donates 50% of the GP profits (so the company profits, not the investors') back to the school. And so it just feels very aligned in that we're trying to support the Berkeley ecosystem, really all the UCs, but most founders are outta Berkeley, and trying to make the world a better place in the process. And then trying to give back to that system and create the flywheel of innovation for that.”Show Links:LinkedIn ProfileSupport this podcast at — https://redcircle.com/onehaas/donations

In this inspiring episode of Inspired to Lead, host Talia sits down with Ziva Glanz, a pioneering "rainmaker" who has carved a unique path in Israel's infrastructure and investment landscape. Ziva shares her journey from New Jersey to Jerusalem, the challenges and triumphs of being a religious female leader in a male-dominated field, and her mission to build not just projects, but communities and legacies. The conversation delves into navigating Israeli bureaucracy, the importance of women's leadership, balancing family and career, and the power of resilience in the face of adversity. Ziva's story is a testament to the impact of purpose-driven leadership and the importance of contributing your unique skills to the greater good. 05:00 – Becoming a Rainmaker: Bridging Investors and Bureaucracy 10:00 – The Disney Park Story & Missing Opportunities 15:00 – Navigating Bureaucracy: Skills & Strategies 20:00 – Building Trust & Respect as a Female Leader 30:00 – Ziva's Personal Journey: Family, Education, and Career Pivots 40:00 – The Power of Community and Mentorship 50:00 – Balancing Family, Career, and Self-Care 1:00:00 – Turning Tragedy into Purpose: Advocacy and Social Impact 1:10:00 – The Office of the Geula: Vision for the Future 1:20:00 – Advice for Aspiring Leaders & Final Reflections About Our Guest: Ziva Glanz is an international project manager and "rainmaker" specializing in connecting global investors with Israeli infrastructure opportunities. With a background in urban planning, nonprofit leadership, and government relations, Ziva has become a trusted advisor for complex, high-impact projects. She is known for her ability to navigate bureaucracy, build consensus, and deliver results in challenging environments. A passionate advocate for women's leadership and community building, Ziva draws on her personal experiences as a mother, a bereaved parent, and a leader to inspire others to contribute their unique talents to the world. Her work is driven by a deep sense of purpose, resilience, and a commitment to making a positive impact on Israeli society and beyond. Powered By Roth & Co. For guest suggestions, please email Talia: podcast@thejwe.org

Pete Wright has spent decades amplifying other people's voices. As a producer, he's an invisible architect of countless conversations, the one who shapes stories without telling them, who creates space for others to shine while remaining carefully out of frame. But what happens when the producer becomes the protagonist?In this episode of Mission Forward, Carrie turns the tables on her own show's producer—a role reversal that reveals something unexpected about the nature of legacy, presence, and the stories we tell ourselves about who we are.Pete's journey from behind-the-scenes collaborator to solo podcaster with "Headstone" represents more than just a podcast pivot. It's a confrontation with what he calls a "terrifying hello"—the moment when there's no net, no team, no one to blame or credit but yourself. For someone who has made a living being the essential person nobody sees, stepping into the spotlight requires a fundamental reimagining of identity.The conversation that emerges between Carrie and Pete is intimate in the way that only comes when two people who've worked together closely finally sit down to really see each other. They explore the deaths that shaped them, the hellos that changed them, and the space between where presence lives."Saying hello is an act of courage because it implies change," Pete says, getting to the heart of why so many of us struggle with transitions. Every hello promises that something about us will be different on the other side. Every goodbye demands we let go of a version of ourselves we've grown comfortable being.In an industry obsessed with personal branding and thought leadership, Pete has built a career on making other people's ideas more powerful. His new solo podcast isn't an abandonment of that philosophy but an evolution of it—using his platform to explore how ordinary people create extraordinary legacies through the simple act of being present for one another.As Pete and Carrie navigate questions about presence, legacy, and the space between hellos and goodbyes, they reveal something essential about how change actually works: it's not in the dramatic moments but in the daily practice of showing up, of choosing courage over comfort, of saying yes to the person you're becoming while honoring who you've been.Links and NotesHeadstone with Pete Wright“How to Be Remembered Without Saying a Word With Carrie Fox,” Carrie's appearance on "Headstone," July 19, 2025“After Life,” Radiolab, First Broadcast July 27, 2009 (00:00) - Welcome to Mission Forward (04:53) - The Story of Headstone (25:53) - The courage of Hello (31:09) - Enough is Enough ___This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it's time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Francesca Brown is the award-winning founder of Goals4Girls and a champion of female youth development. She has turned her love of football into a transformative programme that empowers girls aged 11-16 in marginalised communities, boosting their confidence, leadership skills and educational outcomes. Josh Dornbrack and Lucy McPhee dive into her journey from aspiring athlete to social impact pioneer, her vision for sustainable development pathways and the unique role sport plays in unlocking opportunity.If you're a founder, executive or aspiring leader seeking tangible inspiration from outside of the boardroom, this episode will leave you equipped with both mindset shifts and actionable takeaways. From leveraging networks and finding mentors, to creating a culture of opportunity and designing programmes with real-world impact, Brown's journey is a powerful case study in leadership, social enterprise and growth. Hosted on Acast. See acast.com/privacy for more information.

GoFundMe launched a new “Nonprofit Pages” feature — automatically creating donation pages for over 1.4 million nonprofits across the U.S. without direct consent.If your organization never set up a GoFundMe campaign, you might still have a live, searchable page collecting donations right now — with funds routed through the PayPal Giving Fund and a 15–45 day delay before the nonprofit ever sees them.In this episode, Christina breaks down:What's actually happening behind these auto-created pagesWhy this isn't just a communication misstep — it's a compliance and consent issueThe potential financial, trust, and risks nonprofits now faceWhy “visibility” doesn't justify bypassing consent or controlWhat to do immediately if your nonprofit was includedYou'll also hear Christina's take on why this move adds unexpected administrative burden for small teams during the busiest fundraising season of the year — and why the only ethical solution is to make this feature opt-in by default.Bloomerang is the complete donor, volunteer, and fundraising management solution that helps thousands of nonprofits deliver a better giving experience and create sustainable, thriving organizations. Combining robust, easy-to-use technology with people-powered support and training, Bloomerang empowers nonprofits to work efficiently, improve supporter relationships, and grow their donor and volunteer bases. Learn more here.Resources: Easy Emails For Impact™: The $5K+ Fundraising Campaign System Purpose & Profit Club® Fundraising + Marketing Accelerator The SPRINT Method™: Your shortcut to 10K fundraisers Instagram, LinkedIn, website , weekly newsletter [FREE] The Brave Fundraiser's Guide: Stop getting ignored. Start raising more. May contain affiliate links

What does it look like for a collaborative to shift from nearly sunsetting to achieving a vibrant renewal?We tackle this challenging question in the 100th episode of our podcast, where we dive into the realities of what it means to rebuild collective work from the ground up.To explore this topic, we talk with Annie Burke, the executive director of Together Bay Area, a regional coalition focused on climate resilience and equity in the Bay Area of California. Annie details the difficulties the coalition faced when experiencing a near collapse in 2018, the reckoning that followed, and what it looked like to rebuild. This included extensive partner and community engagement, improving governance, rebuilding trust, and developing a sustainable business model for the coalition to move forward.From those challenges, a vibrant collective was reborn, and has since been championing the social and environmental changes needed for healthy lands, people, and communities.If you have wondered what it can look like to rebuild a collective through challenging times and to come together for a renewed purpose, this is a great conversation to listen to.Resources and FootnotesTogether Bay AreaThe Water of Systems ChangeMore on Collective ImpactInfographic: What is Collective Impact?Resource List: Getting Started in Collective ImpactThe Intro music, entitled “Running,” was composed by Rafael Krux, and can be found here and is licensed under CC: By 4.0. The outro music, entitled “Deliberate Thought,” was composed by Kevin Macleod. Licensed under CC: By.Have a question related to collaborative work that you'd like to have discussed on the podcast? Contact us at: https://www.collectiveimpactforum.org/contact-us/

GoFundMe recently created more than 1.4 million donation pages for U.S. nonprofits — many without notice or consent.In this episode, Christina Tzavaras Edwards unpacks what this means for your organization, your SEO, and your donor trust. You'll learn why these pages exist, how to check if your nonprofit has one, and the key pros and cons of keeping, claiming, or removing it.Christina also explains why she's advising nonprofits who've never used GoFundMe before to unpublish until they intentionally opt in — citing compliance, consent, and donor ownership concerns. Plus, she explores how AI tools like ChatGPT are reshaping donor discovery and why it's more important than ever to control your digital giving experience.You'll learn:What this mass GoFundMe rollout means for your org's online givingHow to find out if your nonprofit has a pageThe pros and cons of claiming vs. unpublishingWhy consent, clarity, and control should drive every tech decisionMentioned in this episode: Special thanks to George Weiner, Lauren Atherton, and T. Clay Buck for their insights that helped inform this discussion.Resources mentioned:* Whole Whale GoFundMe Takedown Template: https://nonprofitnewsfeed.com/news/1-4-million-donation-pages-without-permission-created-by-gofundme/ Note: This episode is for informational purposes only and based on publicly available reporting as of October 2025. It does not constitute legal advice or an allegation of wrongdoing.Bloomerang is the complete donor, volunteer, and fundraising management solution that helps thousands of nonprofits deliver a better giving experience and create sustainable, thriving organizations. Combining robust, easy-to-use technology with people-powered support and training, Bloomerang empowers nonprofits to work efficiently, improve supporter relationships, and grow their donor and volunteer bases. Learn more here.Resources: Easy Emails For Impact™: The $5K+ Fundraising Campaign System Purpose & Profit Club® Fundraising + Marketing Accelerator The SPRINT Method™: Your shortcut to 10K fundraisers Instagram, LinkedIn, website , weekly newsletter [FREE] The Brave Fundraiser's Guide: Stop getting ignored. Start raising more. May contain affiliate links

In episode 134 of Nonprofit Mission: Impact, host Carol Hamilton welcomes guest Kayla Meyers, founder of Bridgepoint Evaluation, for a conversation about reimagining program evaluation in nonprofits.  They discuss: Why evaluation is not an audit or judgment as it has sometimes been in the past It should be a collaborative, curiosity-driven process that opens communication, supports learning, and improves impact.  How to create right-sized, useful evaluation practices rooted in strategy and driven by purpose.  How evaluation can be a force for good—helping organizations tell fuller, more meaningful stories about their work and the communities they serve.   Episode highlights:

Employee engagement is rapidly becoming one of the most powerful forces shaping corporate philanthropy today. And skilled volunteerism—where employees contribute their professional expertise to nonprofits—can transform both the organizations served and the employees themselves.We invited Lauren Coape-Arnold, Executive Director of the Apollo Opportunity Foundation (AOF) and Global Head of Citizenship at Apollo Global Management, to speak about how AOF built a model that puts employees at the very heart of the company's philanthropy. It empowers employees to nominate, evaluate, and partner with grantees, ensuring that they are engaged throughout the entire relationship—not just at the funding stage. Through cross-functional “deal teams,” employees apply their analytical, financial, and strategic skills to help nonprofits thrive, all while cultivating collaboration and leadership within Apollo's culture. By structuring philanthropy around its people, AOF creates a cycle of giving and growth that benefits communities, strengthens performance, and deepens employees' sense of meaning at work.Listen for insights on:Establishing relationships with grantees that go beyond check-writingBuilding skilled volunteer programs employees actively want to joinCreating successful grant councils that bolster nonprofits and engage employees Resources + Links:Lauren Coape-Arnold's LinkedInApollo Opportunity Foundation (00:00) - Welcome to Purpose 360 (00:13) - Lauren Coape-Arnold and Apollo Opportunity Foundation (03:02) - Lauren's Background (05:40) - Apollo (06:29) - Creating the Foundation (08:39) - The Guardrails (10:12) - Picking the Focus (13:24) - Employee Focus (16:11) - How It's Done (19:10) - Skills-Based (19:53) - Deal Teams (21:28) - Impact (23:03) - Logistics (24:03) - GAIN UK (26:52) - Advice (28:47) - Review Process (29:51) - Integrating AI (31:51) - Last Word (33:00) - Wrap Up

How do you build a circular economy for plastic that includes the informal sector? In this episode, Keiran Smith from Mr. Green Africa explains their approach to plastic recycling, which is built on integrating the informal waste collection sector into a formal business. Keiran details their model: a decentralized system of buy-back centers that use a proprietary app for transparent payments, a processing facility that turns collected plastic into pellets, and direct partnerships with corporations who use the recycled material in their packaging. You'll hear how Mr. Green Africa navigates the challenges of a fragmented supply chain, competes with the cost of virgin plastic, and plans to expand its operations from Kenya into other markets in East Africa.

De Clarke/ Cortes Currents -On Tuesday, October 14th the Cortes Island Foundation invited island nonprofit and public service organisations to attend a Social Profit Forum hosted at Hollyhock. This all-day event was well attended and featured presentations by two representatives from “local economy” projects with successful track records: Tara Janzen from the Shorefast Institute for Place-Based Economics and Andrew Greer from Purppl, a consulting group that advises clients who wish to establish “regenerative enterprises.” Ms Janzen gave a slide presentation describing the successful economic re-invigoration of a small Newfoundland island called Fogo. Mr Greer offered some tools for turning social profit goals into specific business plans and strategies, using examples from the Okanagan area. Attendees were invited to come up with ideas and concepts for place-specific economic development on Cortes Island, with the goal of providing living-wage jobs that would allow — among other things — local kids to grow up and remain in their home community instead of having to leave in search of gainful employment. The theme of the day was how to create a local economy that provides employment, investment, and income to benefit the community, rather than importing labour and goods and benefiting distant shareholders. The full event title was From Edge to Opportunity: Collective Pathways for Social Impact. It attracted representatives from almost all the islands's non profit societies and projects, including CCEDA, the Fire Department, FOCI, the Housing Society, the Cortes Food Coop, the Women's Centre, the Food Bank, and more. The crowd filled most of Olatunji Hall, one of Hollyhock's larger venues.

After six weeks of full-time work, launching the School of Social Impact's first paid program, continuing to run the Humanitarian Changemakers Network, and preparing for a major conference, I came out of one of the busiest seasons of my life without burning out. In this episode, I share the five key strategies that helped me stay energised, avoid exhaustion, and keep momentum going. These lessons aren't a permanent framework for balance, but they are practical tools to help you get through those intense seasons where hustle is unavoidable.

In this episode of Cause & Purpose, host Mike Spear sits down with Jim Carter III, a technologist and philanthropist who has spent over a decade bridging the gap between cutting-edge technology and social impact. Jim shares compelling stories from his journey, including how he helped Pencils of Promise receive a $1 million Bitcoin donation from the anonymous Pineapple Fund, and his current work building AI-powered digital clones that allow organizations to engage thousands of supporters simultaneously. The conversation provides practical guidance for nonprofits hesitant about AI adoption, featuring Jim's three-question framework for identifying AI opportunities: what takes too long, what costs too much, and what good work could you do more of?Throughout the discussion, Jim and Mike challenge the social sector's resistance to innovation, arguing that adaptation to AI isn't optional but rather a moral imperative for organizations serious about their missions. Jim demonstrates how AI serves as a "thinking partner" rather than a replacement for human judgment, sharing examples from his own work including building an autonomous podcast network with 100,000+ downloads and creating a DocuSign alternative in hours. Mike reveals how Altruous leverages sophisticated AI to generate 25-page program evaluations in seconds, combining automation with human expertise to help funders find high-impact opportunities they'd never discover otherwise. The episode concludes with Jim's perspective on preparing the next generation for an AI-integrated future and his belief that AI will ultimately create more opportunities than it eliminates.

Send us a textIn this episode of Talking Impact, we sit down with Joni Avram, international consultant, educator, and founder of Cause & Effect Marketing, whose work has helped more than 100 organizations turn good intentions into measurable social change. With a background spanning law, politics, behavioural science, and social marketing, Joni brings a rare blend of insight and practicality to conversations about what truly drives change.Together, Joni and Chris explore why awareness alone isn't enough, how to build campaigns that inspire action through hope instead of fear, and what it takes for organizations to lead with authenticity and purpose. Whether you're a business leader, educator, or changemaker, this episode offers powerful lessons in values-driven leadership, impact design, and the future of meaningful social innovation.

This is a story about invisible infrastructure—the kind you only notice when it's gone. Peter Panepento started his career covering planning board meetings for a weekly newspaper in upstate New York, watching in real time as the binding agents of community life dissolved. Now he runs a communications agency working with community foundations, institutions that have operated in nearly every American community for over a hundred years but remain mysterious to most people. The puzzle he's trying to solve: How do you create recognition for something designed to fade into the background?Panepento's solution was counterintuitive. Instead of emphasizing how different each of the 900 community foundations is, he found the common thread: they all "Make More Possible." It's a template simple enough to be universal but flexible enough to contain multitudes. His team also conducted the first field-wide benchmarking survey of community foundation communications and found something troubling—93% lack adequate budgets, half expect resources to decrease, and most have no crisis plans. At the exact moment when clear communication has become existentially important, the people responsible for it are being asked to do more with less.Peter joins Carrie this week to explore two models of community-building that work precisely because they're ordinary. The Chicago Community Trust hosts "On the Table"—thousands of simultaneous conversations over meals where neighbors discuss what matters. The Black Belt Community Foundation in Selma, Alabama, has moved over $100 million in 20 years by giving actual grant-making power to local volunteers in each county. They were practicing trust-based philanthropy before anyone coined the term. These aren't flashy programs—they're deliberately low-tech interventions designed to restore something simple: the habit of looking your neighbors in the eye and finding common ground.The broader lesson isn't really about community foundations at all. It's about the challenge of making essential infrastructure visible. Whether it's local journalism, public health systems, or civic institutions, the things that hold society together tend to be the things we notice only when they break. We're living through what might be called the great unbundling of American civic life—the institutions that once created shared spaces have either disappeared or fragmented into a thousand digital pieces. Community foundations are one of the few remaining institutions with the potential to be what Panepento calls "community conveners." But they can only play that role if people know they exist.Links & NotesTurn Two Communications & First-Ever Communications Benchmarking SurveyFind your local community foundationChicago Community Trust - On the Table initiativeBlack Belt Community Foundation, Selma, Alabama (00:00) - Welcome to Mission Forward (01:59) - Introducing Peter Panapento (05:39) - The Role of the Community Foundation (12:07) - "Make More Possible" (15:01) - Survey Results (27:09) - A Community Foundation in Action _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it's time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

This podcast explores delivering social value within the living sector, including through regeneration and impactful development. Speakers: • Jasmine Ceccarelli-Drewry, Director, Place Advisory & Social Impact, Avison Young • Katherine Hosea, Project Director, London Legacy Development Corporation • Carolyn Milligan, Partner, HSF Kramer • Gabrielle Coppack, Knowledge Lawyer, HSF Kramer

Bongani Bingwa speaks to Derek Lubner, Founder and Chairman of iZinga Assist, about how his platform is transforming charitable giving in South Africa. As the festive season nears, iZinga Assist is helping ensure that every rand donated reaches legitimate, transparent, and impactful non-profits. Through digital verification, compliance checks, and a ratings system — supported by partners like Shoprite Holdings and MacRobert Attorneys — the platform is setting a new benchmark for trust in the non-profit sector. Lubner explains how iZinga is giving both donors and NPOs the tools to build accountability and confidence in the giving process. 702 Breakfast with Bongani Bingwa is broadcast on 702, a Johannesburg based talk radio station. Bongani makes sense of the news, interviews the key newsmakers of the day, and holds those in power to account on your behalf. The team bring you all you need to know to start your day Thank you for listening to a podcast from 702 Breakfast with Bongani Bingwa Listen live on Primedia+ weekdays from 06:00 and 09:00 (SA Time) to Breakfast with Bongani Bingwa broadcast on 702: https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/36edSLV or find all the catch-up podcasts here https://buff.ly/zEcM35T Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

Bongani Bingwa speaks to Jessica Wheeler, Marketing Director at Nando’s, about a sizzling new event lighting up the streets of Johannesburg, the Vitality Chicken Run. This first-of-its-kind night run, a collaboration between Discovery Vitality and Nando’s, invites Jozi residents to hit the streets at sunset, with the smell of flame-grilled chicken in the air, music pumping, and a spirit of community in full swing. From Nelson Mandela Bridge to Gandhi Square, runners will experience the city in a whole new light , all while supporting a good cause, as every participant helps feed children in Lorentzville. It’s fitness, flavour, and fun, all rolled into one unforgettable Sunday night. 702 Breakfast with Bongani Bingwa is broadcast on 702, a Johannesburg based talk radio station. Bongani makes sense of the news, interviews the key newsmakers of the day, and holds those in power to account on your behalf. The team bring you all you need to know to start your day Thank you for listening to a podcast from 702 Breakfast with Bongani Bingwa Listen live on Primedia+ weekdays from 06:00 and 09:00 (SA Time) to Breakfast with Bongani Bingwa broadcast on 702: https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/36edSLV or find all the catch-up podcasts here https://buff.ly/zEcM35T Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

Meet Christina Martin Kenny

Betsy Cooper In this episode, host Rob Harter talks with Betsy Cooper of the Aspen Policy Academy / Aspen Institute about how nonprofit and social impact leaders can channel their passion for social change into tangible policy influence. They explore the balance between advocacy and legal constraints for nonprofits, the six‑step process for developing policy influence, and real examples of how ideas become implemented policy. They also dive into the skills, tools, and strategies needed to make lasting change, including how AI is beginning to intersect with civic engagement and government. Betsy shares frameworks that help translate mission-driven ideas into practical policy proposals, stakeholder strategies, communication approaches, and implementation plans. The conversation is rich with concrete advice for practitioners who want to move beyond service to shape the rules that influence systems. Key Topics Include: The six‑step policy impact process: defining, researching, solution design, stakeholder mapping, advocacy, execution Guardrails and legal constraints for nonprofit advocacy, and how to engage responsibly The role of tools like policy memos, briefs, redlined texts, and operational plans in influencing decision‑makers Core skills for change makers: strategy, communication, stakeholder mapping Integrating policy engagement into social innovation and how it often becomes the missing lever Examples of successful transitions from idea to policy (e.g. Aspen fellows influencing Utah's data center water usage rules) Emerging intersections of AI with government, public policy, and nonprofit advocacy Mentioned in This Episode: Aspen Policy Academy Boulder Advocacy Rising Civic AI Leaders Aspen Tech Policy Hub This Episode is Sponsored By: DonorBox: Helping you help others, with the best donation forms in the business. Links to Resources: Interested in Leadership and Life Coaching? Visit Rob's website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don't forget to like, subscribe, and share with other nonprofit leaders!

Show Summary: In this inspiring episode of the Grow My Accounting Practice podcast, Mike Michalowicz and Ron Saharyan sit down with Rachel Bernier-Green, founder and CEO of the Economic Justice Consortium (EJC), to explore how financial professionals can lead — and thrive in — the social impact revolution. Rachel shares how the booming $715B ESG investment market and the B-Corp movement are creating unprecedented opportunities for accountants, bookkeepers, and advisors who want to align profit with purpose. She reveals how EJC's equity-centered consulting model not only delivers measurable impact but also commands premium pricing and builds deep trust with clients. Listeners will hear real-world stories of purpose-driven businesses that have achieved both profitability and impact with EJC's guidance, and learn how values-aligned service providers gain a competitive advantage through stronger relationships and referral networks. Rachel also introduces B.R.I.D.G.E., EJC's innovative membership program that scales social impact while generating recurring revenue — proving that sustainability and growth can go hand in hand.

In this episode 187 of the Disruption Now Podcast, we sit down with Benjamin Ko, the CEO of Kaleidoscope Innovation, a firm leading the way in human-centered design and engineering — especially in healthcare. From developing wearable technologies for spinal cord injury patients to crafting surgical tools built around human ergonomics, Ben and his team are proving that empathy is a competitive advantage in the age of AI.We dive into the central question: If AI can optimize everything, where do we still matter? Ben argues that empathy isn't just a soft skill — it's a design superpower. He discusses how Kaleidoscope's cross-functional teams of designers, engineers, and researchers bridge the gap between physical and digital worlds, why 95% of AI projects fail due to lack of human context, and how clarity of thought and ethical design can shape a better, more responsible tech future.If you're a founder, product designer, healthcare innovator, engineer, or policymaker interested in building smarter systems with deeper purpose — this episode is for you.

The government exists for all but the social sector is the only one that exists to represent the needs of those that need. It contributes to the well-being of 70-80 crore people in the country. Not just that but this sector, every year, manages $15-20 billion of private philanthropy. In today's episode, we dive into understanding how the social sector landscape is transforming through a strong focus on collaboration and advancing the public good. We dive into how a new generation is being equipped and empowered with both purpose and practical skills by professionalising Development Management to drive impactful social change across the country.

Solgaard founder Adrian Solgaard shares how crowdfunding, design, and sustainability shaped his global travel brand.For more on Solgaard and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

What does it take to lead digital transformation when fear, culture, and AI disruption collide?

Remember that old activist saying, "Don't mourn; organize"? Well, what if you're feeling deep disillusioned and disempowered by attacks on nonprofits and communities you love? Feeling dread as you witness beloved institutions and ideas get damaged or destroyed? How are you going to sustain morale through all this?This episode offers language, tools, and pragmatic resources to help you or your team mourn, so that you can continue to organize. Our guest Meico Marquette Whitlock shares the concept of social impact grief. Whitlock discusses how this emotional response to setbacks, policy reversals, and systemic resistance is part of changemaking work, but often goes unacknowledged, creating a dynamic among activists he describes as "driving with the parking brake on."The discussion includes practical strategies and exercises for both individuals and organizations to get back into gear. Meico emphasizes that grief isn't linear and shouldn't be avoided, but rather embraced as fuel for continued work.The episode concludes with information about Whitlock's books, retreats, and consulting services, which position self-care as essential for sustainable social change work.BIO:Meico Marquette Whitlock is The Mindful Changemaker and The Mindful Techie. He works with changemakers who want to improve their well-being so they can sustainably increase their well-doing in changing the world. He's the author of the Amazon bestseller How to Thrive When Work Doesn't Love You Back: A Practical Guide for Taking Care of Yourself While Changing the World and The Intention Planner. He has worked for more than two decades across the nonprofit, public, and private sectors, during which time he has used information technology to improve well-being in underserved communities as a software and web developer, communications director, trainer and facilitator, and mindfulness teacher.According to his website, Meico is a former triathlete, loves salsa dancing, and makes the world's best vegan chili. He holds an M.S. in Information Science from the University of Michigan and a B.A. in Political Science and Spanish from Morehouse College. He is also a certified trauma-informed mindfulness teacher.Related Episodes:Nonprofit Staff Resilience and Well-Being in Turbulent Times with Loretta TurnerWellbeing as Strategy: Reimagining Philanthropic Practice with Laura BaconHappy Healthy Nonprofit People with Beth KanterResources Discussed in Episode:Services:Speaking engagementsCoaching and consulting for individualsCoaching and consulting for organizationsVirtual Wellness Retreat for Changemakers (August 2025)Publications:Mindful Techie websiteNewsletter (scroll down main page to “Sign up for Updates” just above footer)Book: How to Thrive When Work Doesn't Love You Back (here's a digital preview of the book)Book: The Intention PlannerSocial Media:LinkedInYouTube (includes Meico's podcast, “Dear Mindful Changemakers”)InstagramOnline Courses:Leading Your Team Through Change and UncertaintyCultivating Well-Being & Resilience in Challenging Times2025 Life Planning Masterclass & Guide for ChangemakersPost-Election Email Series:In the episode, Rusty mentions that Fund the People used Meico's tips to help their team debrief after the election in fall 2024. Here are the emails Meico shared at that time. Although the election is in the rear view, the messages and tips are still relevant:Protecting Your Digital Well-being in Stressful TimesNavigating Workplace Grief, Disruption, and UncertaintySelf-Care for Team Leaders in Difficult TimesWhat to Say to Your Team Post-Election DayGrow Not Weary in Well-Doing: You Were Made for Times Like ThisManaging Your Team's Post-Election StressEasing Your Team's Election AnxietyFinding Balance in Turbulent Times

What happens when a community refuses to let its story be told from the outside in? In this conversation, Carrie Fox sits down with Lisa Snowden, Editor-in-Chief of Baltimore Beat, to explore what it means to build journalism as a thriving business model and an act of community care. Born out of the ashes of the Baltimore City Paper and shaped by the unrest following Freddie Gray's death, Baltimore Beat has never been about neutrality—it has been about presence, about listening, and about amplifying voices too often ignored.Lisa traces her journey from courtroom reporter to newsroom leader, revealing how perspective and personal truth can reshape the role of journalism itself. She describes the radical choices that have guided the Beat: shifting from for-profit to nonprofit after early financial collapse, accepting a transformative million-dollar grant at the height of the pandemic, and creating “beat boxes” that don't just hold newspapers but double as neighborhood resource hubs. Inside those boxes, you'll now find Narcan, notebooks, water bottles, or even hand warmers—small objects that together become an expression of community solidarity.Even the act of delivering the paper has become something larger than distribution. By replacing outside delivery contractors with local community members—drivers who know every street and corner—the Beat stumbled into a model of journalism that is participatory, intimate, and trusted. Today, those same drivers are welcomed by shopkeepers and seniors waiting for the latest issue, reinforcing a sense of belonging that no algorithm or national newsroom can replicate.What emerges from Lisa's story is a portrait of local journalism as a lifeline. In her telling, journalism cannot be sterile or detached. It must be human. It must show up. And in the Beat's case, it must be willing to save lives, as when a box outside their office provided the Narcan that brought a neighbor back from an overdose. This is the work of journalism that doesn't just inform a city—it sustains it. And it is proof that local news is not dying, but thrives in reinventing itself as the heartbeat of a community. (00:00) - Welcome to Mission Forward (03:01) - Lisa Snowden and the Birth of Baltimore Beat (14:27) - The Beat Boxes (24:26) - Finding the Pulse of Local News (27:35) - Support Your Local News _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it's time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Marijo Mena has 20 years of experience in sourcing, product development, and merchandising, from Blue Man Group and entertainment products for LOST and Grey's Anatomy to 15 years in corporate retail with Williams-Sonoma, Big Lots, Anthropologie Home, and QVC. With global experience spanning Guatemala to Vietnam, she recently earned a Master's in Sustainability and Social Impact and now focuses on the home industry.Natalie Marten sits down with Marijo to discuss global sourcing challenges, building authentic professional relationships, and how continuous learning reshaped her career from entertainment to retail leadership.

Today's guest is Lisa Währer, powerhouse in German football, and the co-founder and managing director of FC Viktoria Berlin. From her early days as a footballer in Hamburg to building campaigns at Jung von Matt Sports and OneFootball, Lisa has always worked with strong purpose in mind. Now, alongside a team of five other women, she's leading one of Berlin's boldest football clubs, which was promoted to the 2nd Bundesliga. In this conversation, Lisa opens up about what it really means to be the only woman in the room, how gut instinct shaped her career more than any five-year plan, and why visibility for women in sports is still a fight worth showing up for.This live edition of the show has been powered by Ancient + Brave, a UK science-based wellness brand that brings a holistic approach to well-being. Treating our live audience to the signature True Collagen which helps with a glowing skin, offers connective tissues, joint and bone support. Read more about the Women Authors of Achievement (WAA) Podcast via waa.berlin/aboutFollow us on Instagram & find us on LinkedInSubscribe to our newsletter via waa.berlin/newsletter ★ Support this podcast on Patreon ★

There are only five years until the 2030 deadline for the United Nations' Sustainable Development Goals, and the urgency for bold action has never been greater. Many companies are struggling to truly address the mounting crises of climate change, biodiversity loss, and social inequity. Now is the time for leaders and organizations to chart a path forward, ensuring their strategies and actions rise to meet the scale of the increasing challenges ahead.In this special episode of Purpose 360, we revisit a powerful 2021 conversation with Paul Polman—former CEO of Unilever, UN SDG Advocate Emeritus, and co-author of the game-changing book, Net Positive. This re-edited version highlights timeless insights from Net Positive, which remains profoundly relevant today. Paul explores the qualities of courageous leaders, the importance of partnerships that drive systemic change, and how purpose-driven companies can outperform competitors while creating a better future for all. Whether you're a CEO, a sustainability professional, or a changemaker at heart, this episode offers inspiration and practical guidance to help you lead with impact in today's rapidly evolving world.Listen for insights on:Making the business case for sustainability when the moral argument isn't enoughEngaging employees, partners, and your value chain in delivering on bold sustainability commitmentsBecoming the courageous, purpose-driven leader needed to build and lead a net positive company Resources + Links:Paul Polman's LinkedInPaul Polman's WebsiteNet PositiveThe birth of Unilever's Sustainable Living Plan (00:00) - Welcome to Purpose 360 (00:13) - Net Positive with Paul Polman (03:03) - Paul's Purpose (05:09) - Net Positive Company (06:03) - Leadership Traits (07:52) - Starting with Team's Personal Purpose (09:27) - Partner to Win (11:30) - Measurement (14:19) - Employees (15:42) - Return Equity (17:16) - Embedding and Building Off Purpose (19:47) - Three Important Things (21:26) - Last Thoughts (23:49) - Wrap Up

Life Changes Show with Filippo Voltaggio and cohost Mark Laisure, with Executive Producer Dorothy Lee Donahue How to Let Go and Surrender to the Wilderness of the Soul – Ep862 Featuring Interview Guest, Co-Producer, BRAINWASHED, Founder & President of StoryAction, LLC, and Founder and Former Director of Global Media Center for Social Impact, Sandra de Castro Buffington; and Performance Guest, Multi-Instrumentalist, XR Immersive Experience Designer / Producer, Music and Sound Director, Composer, and DJ, Celeste Lear, on The Life Changes Show, Episode 862 Interview Guest: SANDRA DE CASTRO BUFFINGTON; and Performance Guest: CELESTE LEAR

Help us win a Signal Award for Rebel Spirit! Voting is open through Thursday, October 9th and you can vote in each of our categories at the below link. We're nominated for Limited Series - Comedy and Limited Series - Activism, Public Service and Social Impact. https://rebelspiritpodcast.com/vote/ Thank you for all your support! And keep an eye out for updates on Rebel Spirit season 2 which will be coming next year!See omnystudio.com/listener for privacy information.

Most artists get left behind in tech—but not Kaila Love.Once a homeless teen sleeping in her car, Kaila became a UC Berkeley grad, hip-hop artist, and founder of KailaLove.ai—a pioneering AI education company blending music, automation, and empowerment. Known as The AI Homegirl, she teaches creatives how to protect their IP, grow fanbases with AI, and own their digital destiny.Timestamps:00:00 – From Homeless to Berkeley05:00 – Sync Deals & Music Wins10:00 – Building with AI17:00 – Bootleg Brain & IP25:00 – Responsible Tech32:00 – Future Vision35:45 – Final Message

We're on the hockey rink with the SVP of Social Impact & Civic Affairs for Seattle Kraken and Executive Director of the Kraken's nonprofit One Roof Foundation Mari Horita. This episode covers the behind-the-scenes of the Memorial Stadium renovation project, how one meeting changed her career from President of ArtsFund to her current position, and what conversations are being had in the boardroom of Seattle Credit Union. Lastly, we discuss her top takeaways from working in the arts industry.All this and your weekly business news roundup!Top Stories1. Memorial Stadium update2. Starbucks layoffs and store closuresGeekWire article3. Heritage Bank to acquire Kitsap BankPSBJ article4. Mariners leaving ROOT SportsGeekWire article5. The role of Bellevue's creativePSBJ articleAbout host Rachel Horgan:Rachel is an independent event producer, emcee and entrepreneur. She worked for the Business Journal for 5 years as their Director of Events interviewing business leaders on stage before launching the weekly podcast. She earned her communication degree from the University of San Diego. Rachel's event for queer women:Lesbian Chronicles LIVESaturday, October 18thReverie Ballroom7pm: Social Hour8pm: Show9:30pm: After PartyBuy TicketsContact:Email: info@theweeklyseattle.comInstagram: @theweeklyseattleWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.theweeklyseattle.com

Voices is a new mini-series from Humanitarian AI Today. In daily five-minute flashpods we pass the mic to innovators, researchers and practitioners on the humanitarian front lines, delivering real-time news on how they are building, testing and collaborating on uses of artificial intelligence. On this Voices flashpod, Perry Hewitt, Chief Strategy Officer at Data.org joins Humanitarian AI Today podcast host Brent Phillips to discuss Data.org's role in supporting the social impact community's transition into digital and its transition now into data and AI, and Data.org's new report ‘Accelerate What's Possible' - a roadmap for how data and AI can be used innovatively and intentionally to drive social impact. They also touch on Data.org's Activate AI: Economic Opportunity Challenge, their partnership with Zoom and the next Accelerate conference taking place in June 2026 in Bogotá, Colombia on the Javeriana University campus. Notes: https://humanitarianaitoday.substack.com/p/perry-hewitt-from-dataorg-on-accelerating

Some stories of transformation are so powerful they transcend time and place. In this episode, Imara talks with Brazilian actress, writer, and producer Darwin Del Fabro about her career and new solo play Lili/Darwin. The one-woman show intertwines her own journey with that of Lili Elbe, one of the first people to undergo gender confirmation surgery. Darwin reflects on the similarities between Brazil and the U.S. when it comes to trans visibility and violence, why she waited to begin her transition until after establishing her acting career, and the importance of bringing stories like Lili Elbe's to life on stage. Vote for TransLash in the Signal Awards for best LGBTQ+ show, LGBTQ+ individual episode, LGBTQ limited series, Thought Leadership individual episode and Activism, Public Service & Social Impact limited series.Send your trans joy recommendations to translash_podcast @ translash [dot] org Follow TransLash Media @translashmedia on TikTok, Instagram, Threads, Bluesky, and Facebook.Follow Imara Jones on Instagram (@Imara_jones_), Threads (@imara_jones_), Bluesky (@imarajones.bsky.social), X (@ImaraJones)Follow our guest on social media: Colby Lamson-Gordon: Instagram (@colbylg)Darwin Del Fabro: Instagram (@darwindelfabro)TransLash Podcast is produced by TransLash Media.The Translash team includes Imara Jones, Oliver-Ash Kleine, Hillary Esquina, and Morgan Astbury. Lucy Little did the sound editing and engineering for this episode.Theme music composed by Ben Draghi. Hosted on Acast. See acast.com/privacy for more information.

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Michael Denehey interviews Kathryn McCann, General Manager of Marketing, Public Affairs & Social Impact at the Tasmania Football Club, shares the inspiring journey of building the club from her dining table into a thriving startup with 30+ staff and 215,000 founding members. She reveals how balancing speed with structure, creating a clear plan, and engaging deeply with the community played a vital role in their rapid growth. Kath also highlights the importance of storytelling, building trust, and staying focused on purpose. Her experiences offer powerful lessons in leadership, planning, and customer engagement that every small business owner can apply to succeed. Key Takeaways for Small Business Owners: Start with Purpose & Principles – Define a clear purpose, simple goals, and operating principles early to guide growth and avoid overwhelm. Build the Right Team – Surround yourself with skilled, high-quality people who can deliver and represent your business well. Engage & Listen to Customers – Actively connect with your community, listen to feedback, and implement it to build trust and loyalty. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Balance Speed & Structure – Move fast enough to grow but create governance and systems that keep the business sustainable. Control the Controllables – Focus on what you can manage, execute with purpose, and let go of factors outside your control. Leverage Storytelling – Share authentic stories about your vision and decisions to connect with people and inspire buy-in. One action small business owners can take: According to Kath McCann, one action small business owners can take is to actively engage with their customers – listen to their feedback, build trust through genuine conversations, and use those insights to guide business decisions. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

Here's what we know: journalism in America is in upheaval. Free speech is under attack. Trust is being challenged, and reporters are under siege. And yet—walk onto a college campus today and you'll find students running toward journalism, not away from it. Why?That paradox is at the center of today's conversation between Carrie Fox and returning guest Michael Bolden, the newly appointed Dean of the UC Berkeley Graduate School of Journalism. Michael has spent decades wrestling with the structural problems in media—first at the American Press Institute, and now inside one of the country's most storied journalism schools. For him, the decision to move wasn't about retreat. It was about running toward the hardest questions: How do we prepare journalists for a world where technology outpaces ethics? How do we rebuild trust in an age of fractured attention? How do we turn a profession under siege into one that still holds possibility?In this wide-ranging dialogue, Carrie and Michael explore what it means to train truth-seekers in a time of disinformation, how to balance innovation with enduring values, and why collaboration across disciplines may hold the key to journalism's renewal. Michael's optimism is striking: he doesn't see students discouraged by the obstacles; he sees them galvanized by them.At a time when the story of journalism is often told as decline, this episode offers a counter-narrative—one rooted in resilience, curiosity, and the conviction that media's future, though uncertain, is very much alive. (00:00) - Welcome to Mission Forward _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it's time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

What does it mean to truly keep patients at the center of geographic atrophy (GA) therapy? In this first episode of a four-part New Retina Radio miniseries, moderator John Kitchens, MD, leads a discussion with experts Ferhina Ali, MD, MPH; Margaret Chang, MD, MS; and David Eichenbaum, MD. The panel explores the social impact of GA and highlight the importance of early intervention, imaging, and patient education. Gain key insights into how clinicians can support patients navigating GA's challenges.This content is editorially independent, supported by Astellas Pharma.

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Send us a textThis week, let's chat about how to make your money work for both you and the world. From environmental sustainability to gender equality, learn how to screen out harmful companies and support those actively solving societal issues. Let's also talk about how to leverage your shareholder voice to drive positive change. Tune in for actionable tips on making your investments a force for good while still keeping an eye on returns.Links from today's episode:Sustainable Investing: An ESG Starter Kit for Everyday Investors by Kylelane Purcell and Ben Vivarihttps://www.businessexpertpress.com/books/sustainable-investing-an-esg-starter-kit-for-everyday-investors/ ICYMI another episode you might enjoy:Episode#124 What to ask a financial planner if you want them to consider your societal valuesConnect With Genet “GG” Gimja:Website https://www.progressivepockets.comTwitter https://twitter.com/prgrssvpckts Work With Me:Email progressivepockets@gmail.com for brand partnerships, business inquiries, and speaking engagements.Easy Ways to Support the Show1. Send this episode to someone you know! Word of mouth is how podcasts grow!2. Buy me a coffee (or a soundproof panel!) https://buymeacoffee.com/progressivepockets 3. Leave a 5 star rating and review for the show!//NO AI TRAINING: Any use of this podcast episode transcript or associated show notes or blog posts to “train” generative artificial intelligence (AI) technologies to generate text is expressly prohibited. This includes, without limitation, technologies that are capable of generating works in the same style or genre as this content. The author reserves all rights to license uses of this work for generative AI training and development of machine learning language models//Support the show

In this episode, we chat with Choni Fernández, Chief Sustainability Officer and Customer at PortAventura World, the first carbon-neutral theme park in the world, and now proudly B Corp certified.Choni isn't just ticking ESG boxes, she's leading a cultural shift in how attractions operate. From zero-emissions hotels to renewable energy and deep supply chain work, PortAventura is setting the global standard.In this episode, we dive into the real work behind the headlines. How do you build a sustainability culture that actually sticks? Can you lead without a big green team? And what does digital sustainability really mean?If you're serious about sustainability, or wondering where to start, this is the conversation you need to hear.Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden, with co host Andy Povey and roving reporter Claire Furnival.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references:  PortAventura World website: https://www.portaventuraworld.com/nosotros/trabaja-con-nosotrosChoni Fernández on LinkedIn: https://www.linkedin.com/in/choni-fern%C3%A1ndez-veciana/Choni Fernández is Customer, Sustainability and Communications Director at PortAventura World. With a background in Economics and over a decade at BASF, she joined PortAventura in 2007, where she has led Procurement, Logistics, and Sustainability. She spearheaded the company's sustainability strategy, achieving the milestone of B Corp Certification, and now leads the newly created Customer Department to drive a more customer-centric approach. Choni also serves as Catalonia Delegate at DIRSE and is Chair of the IAAPA EMEA Sustainability Committee. Plus, live from the IAAPA Expo Europe show floor, we catch up with:Jakob Wahl, President & CEO of IAAPAhttps://iaapa.org/https://www.linkedin.com/in/jakob-wahl/Elliot Hall from Expression Capital Partners LLPhttps://expressioncapitalpartners.com/https://www.linkedin.com/in/elliot-h-1b804a6a/Matt Barton, CEO / Co-Founder CurtainUp Ltd. & President of Themed Entertainment Association TEA https://www.curtainup.livehttps://www.linkedin.com/in/matt-barton-99a8039/Melissa Oviedo, Chief Executive Officer, Themed Entertainment Association TEA https://www.teaconnect.org/https://www.linkedin.com/in/melissa-oviedo-ruminot-90a63228/Kevin Murphy, Senior VP, Kraftwerk Living Technologieshttp://www.kraftwerk.athttps://www.linkedin.com/in/kevin-murphy-854439/Jacob Thompson, CX Director, Attractions.io https://attractions.iohttps://www.linkedin.com/in/jacob-thompson-icap-151271149/ Transcriptions:  Welcome, skip the queue, to Barcelona.Paul Marden: Welcome to Skip the Queue, the podcast about the world's best attractions and the amazing people that work in them. I'm your host, Paul Marden, and along with my co-host, Andy Povey, and roving reporter Claire Furnival, we're bringing you the latest news from IAAPA Expo Europe in Barcelona.Paul Marden: You join me today tired and just a little bit emotional at the airport after an amazing week at the show.Paul Marden: In this episode, we wrap up our time at IAAPA Expo Europe with a final look back at the show floor buzz. I catch up with Jakob Wahl, Chief Executive Officer of IAAPA, to get his reflections on an unforgettable week, from standout innovations to what's next for the global attractions industry. But first, Andy sits down with Choni Fernandez, Chief Sustainability Officer at PortAventura World, to explore what it really takes to become the first carbon neutral theme park on the planet and why sustainability must be at the heart of guest experience going forward.Andy Povey: So hello, everybody. I'm joined today by Choni Fernandez from PortAventura World. Choni is responsible for sustainability and guest experience and a number of other things, I believe, Choni. Hello and welcome to Skip the Queue. Hello. Choni Fernandez: Thank you very much for your invitation. Andy Povey: So, Choni, you guys at PortAventura World are really leading the industry and probably more than just our industry. In terms of sustainability, you were the first carbon neutral theme park in the world and in '24, the first theme park company to achieve a BCorp certification. Am I right?Choni Fernandez: Yes, you're right. It was, in fact, we are VCOPS since 2022. And yes, we were operational carbon neutral because we reduced our emissions during several years. And after that, we acquired some carbon credits to compensate the result of the balancing emissions. For scope one and two. Yes. So since then we are operational carbon neutral. That is not really an official name, but it's easy to explain what we are doing. Andy Povey: Okay. So what is the official name?Choni Fernandez: The official name, in fact, now that's interesting because it's a big discussion in the European community. We chat the terms we can use or not. In the new CCRG, that is going to change. Some words like green, sustainable, are probably forbidden, words that cannot be used any longer. And you need to speak properly about the impact of your activity without using these words that can lead to a type of greenwashing. And you need to be more clear about when you say, for instance, 'carbon neutral,' you need to say, 'we have reduced emissions, we compensate.' More explanation than just using one word that can be easily misunderstood.Andy Povey: Okay, yeah, yeah. That makes a lot of sense. Just buying carbon credits. You're actually doing something positive. Taking action. Like, is it Europe's largest solar farm?Choni Fernandez: It's the largest solar farm. That was one of the biggest at the source of Europe. And for sure, I guess, is still the biggest in Spain.Andy Povey: The biggest solar farm in Spain.Choni Fernandez: Sorry, in a holiday resort, yes. There are other very big solar plants that they produce energy for third parties, but they are not linked to a tourist industry.Andy Povey: No, that makes absolute sense. So you're generating your own power.Choni Fernandez: We generate 30%. The plant is not big enough and we have some restrictions of the government. So we cannot sell the surplus of energy we produce. So we could only make the plan as big as the low on consumption we have in a period of a year.Andy Povey: That makes absolute sense.Choni Fernandez: So that means that there are several months where we produce 100% energy we need. But then, obviously, in the peak of the season, we need extra energy. We buy from the net, but we always buy green energy from the net, too. Then 100% of the energy we consume is green energy, not coming from non-renewable.Andy Povey: It all becomes much more complicated as you dive into the detail, doesn't it?Choni Fernandez: Yes, yes, yes. Everything is much more complicated. And in Europe, yes, I would say even one step more complicated than the rest of the world because of all the regulations.Andy Povey: So what was it that inspired PortAventura World and how did you persuade PortAventura World to take sustainability so seriously?Choni Fernandez Okay, the history starts really with, I would say, a huge pain point, even when they were designing the park. And it was related to water. We are established in an area where we suffer from water scarcity many periods. So for those designers, they already designed the park with sustainability in mind. So they have created a complex system to recover all water rains in a big tank that is our Mediterranean lake.Andy Povey: Yeah, yeah, yeah.Choni Fernandez: So water was a treasure since the beginning. And they have also in a private-public investment. Take all the gray waters from the park, sending it to a water treatment plant several kilometres far away from the resort, and making the pipe bring the recycled water back to the resort for gardening. So PortAventura was using recycled water since 30 years ago. And that was really the starting point of sustainability at PortAventura. So we start with all the environmental impacts that the activity was going to have. And they created the park open doors in 1995. So in 1997, just two years after that, they have created the Green Team.Choni Fernandez: It's a team from different members of different departments who takes care of the environmental impacts and how they can reduce the use of water, energy and so on. And this team is still working nowadays and takes care of more complex things, certifications, but with the same, I would say, purpose, you know, that is to reduce the environmental impact of the resort, and now we start to regenerate different areas. So it's not producing impact, it's creating positive impact through regeneration.Choni Fernandez: And that was a starting point. But I like to repeat that sustainability has not fixed rules. So that is the story of Pota Aventura, because we are what we are. We are located where we are. But for instance, in the Global Sustainability Committee of IAAPA, SCARBRED was a member of that. And SCARBRED, the sustainability, had not begun for the water scarcity. They don't have this problem.Choni Fernandez: So sustainability there was more linked to the social sustainability, how to integrate communities in the project. So it really depends, again, in that moment, the momentum, you know, that we call. Where you are, who you are, what is your future footprint of your activity in your community and in the environment.Choni Fernandez: So we start with that. And year after year, we consolidate this beginning. So any new activity of PortAventura, it doesn't matter— new hotel, new park, convention centre has always followed the same philosophy that we started in 1997.Andy Povey: Very good.Choni Fernandez: Yes, because I think that this makes the project really coherent, consistent, and resilient. So it's something that we have not done from day to night, you know. It's something that we have. It's like a dish you have cooked in a low, low temperature, you know. Andy Povey: Yeah, yeah, yeah. Slow cooker. Choni Fernandez: Slow cook. That is. Sustainable PortAventura is slow cook. But at the end, you know, the dish is very good cooked and it's good.Andy Povey: Absolutely. And then, as the person responsible for customer experience within PortAventura World, before talking to you, I wouldn't necessarily have put... sustainability and customer experience together in the same group.Choni Fernandez: You're right because, okay, that is something that has changed also through years, you know, so sustainability was linked and happened at PortAventura. It was totally linked to the environmental part. But that is only one third of what sustainability means. Sustainability is also the social impact and obviously the governance.Choni Fernandez: We call also ESG. Okay, it has some difference because it has more financial meaning. But what is clear when you talk, when we talk about sustainability, we talk about the environmental impacts and the social impacts. And the social impacts are the impacts that your activity, our activity has on people. And when we talk about people, we talk about employees, we talk about our community that's surrounding us, we talk about shareholders, we talk about suppliers, and we talk about guests or visitors. And the activity of any company should have a positive impact on these people that are affected by the activity, that they are also called stakeholders.Choni Fernandez: So, and here is the reason why we try to improve every year the guest experience in order to improve this positive impact. And at the end of the day, because we are not NGOs. We strongly believe that a positive impact on the guest experience is going to be translated in future revenues, more attendance for our parks, and makes our resort more resilient because it's more profitable in the long term.Andy Povey: So this really is a sort of a wheel or a cycle. Choni Fernandez: You are right. You are right. You are right. So we really differentiate at PortAventura. I mean, sustainability is also a new angle to see your business. There is the financial angle. And then there is the angle— how your activity affects the difference they hold up. But that is clear that both need to go together. I mean, business and sustainability. In fact... One of the reasons to become a BCorp company is to evolve our mission and vision with a purpose that integrates sustainability in the business model. So it is much easier for us to talk to employees, to talk to suppliers, to talk to guests. About what is the reason why it exists and why it's important to have sustainability included in order, again, to make our business resilient through the past of the years.Andy Povey: So we have a lot of listeners around the world. What would be your advice to someone running a venue that doesn't have the advantage of starting with sustainability right at the heart and from where they started their business? How do you make a start on this?Choni Fernandez: That is a very interesting question. And the first I think any company needs to do is really to understand the stakeholders they are affecting too. Because just with this complete transparent and dialogue with the different stakeholders, you really can understand what is the impact you are producing on them. And from this result, then you know where are your main pain points, where you need to focus first on. Obviously, there are some general rules. Your impact on the environment, as I told you before, normally a new venue has, for sure, clients, or at least customer guests, employees, probably shareholders, and then in another level, suppliers, community, etc.Choni Fernandez: So, and depends what is the situation, you need to start with that. You need to prepare a good analysis because, if not, what could happen? Imagine that you focus a lot on the environmental part and you start with that because you have seen that PortAventura has started with that.Choni Fernandez: But then that is not your problem because you are in an area where your resources are really well controlled or your resort has very good standards, very efficient, because it has done with high technology, but you have an employee problem.Choni Fernandez: You have problems perhaps to attract employees, to retain the talent, or really to make them happy working with you. Then you have to start the sustainability for not the most important topic in your company. So the most important is to understand what the stakeholders need from you and then to prepare. And it's also very interesting, I think, to start, you know, things small.Choni Fernandez: Making small projects that can be consolidated and embedded into the company. Because what is really important in a company is that each department, each area of the company, maintenance, procurement, human resources, marketing, and each of the departments really is doing the part of sustainability they need to, because it is impossible that one person on every team produces all the sustainability that the whole company needs to do.Choni Fernandez: So if sustainability is really not embedded in the activity of each Japan, it's really impossible to be a successful company in terms of sustainability. You know what I mean?Andy Povey: I know exactly what you mean. That rule is so true for so many things, isn't it? You could replace the word sustainability with guest experience or ride safety. Choni Fernandez: Yes, it's the same. Andy Povey: Any number of different things.Choni Fernandez: I always explain when people say, 'but you have done a lot, Choni.' I say, 'no, no, no, no, no.' Choni has not done a lot.Choni Fernandez: Many people are doing a lot, you know. And sustainability managers or directors normally are orchestra directors. But each one needs to play its own instrument so we have a nice music, you know. If not, it does not work at all, you know, like in orchestra. So we need the maintenance guy, really. or the energy manager to really take care of that. And human resources really to prepare inclusivity, et cetera, policies linked to employees. And marketing, doing really an ethic marketing to guests. So, and that is how everyone is really doing a part of the peak and sustainability of the company.Andy Povey: That sounds very familiar and I'm sure for our guests will ring true in many different areas. It's interesting you talk about really understanding where you are. What it is you're doing. We've done some work here in the UK on the sustainability of websites. So by not printing a park map, you obviously save resources, you save paper. But if you put that on a really inefficient webpage, then you're just consuming someone else's electricity. It doesn't make you any more sustainable.Choni Fernandez: And one thing I would like to tell you is that one of the big steps for us was when our investors make the management very clear that investors of the private funds that own PortAventura were asking for sustainable investments. So that was also a way, really, to receive more money from the investors to the owners. And that is very important because when the financial markets really recognise that sustainability is a plus for an investment, then, you know, things change. Things happen. And we had two moments in this company, in my opinion, for us, for sustainability managers, that make this big change in our mindset. Choni Fernandez: One is the world of our shareholders. And that was really a big, big step forward. Because we realised then, 'oh my God, we are sustainable. We can be sustainable. Our sustainability is a lever really to receive more funds to our business.'Choni Fernandez: And the second one was when we have two different businesses, really a B2C— final customer— and a B2E— travel agencies, companies who do their conventions in our convention, et cetera, et cetera. Once upon a time, a company came to PortAventura asking for a quotation for a big convention, European size, very big one.Choni Fernandez: And before receiving the quotation, they asked, 'Please, can you send us your sustainability report?' Because we would like to see if that's the venue where we want to go. Now, everything changed.Andy Povey: Absolutely.Choni Fernandez: Because at first time, sustainability was bringing business to the company. It was not a nice to have, something that we need to have. It was really part of the business. And that changed the history of the, I would say, the sustainability journey of this company when we have both shareholders' commitment and really request to continue on that. And on the other side, we were recognised for our sustainability activity in a business case.Andy Povey: It's very interesting when you get push or pull from both sides. Choni Fernandez: You're right. Then you realise that there is no other way to do that, you know, so you need pushing, pushing.Andy Povey: You're doing a lot of work about education, work, and working with schools, and having to engage them in your journey.Choni Fernandez: That's again the same case, you know. So in our guest segmentation, school groups are one of them. And it is a very important group for us and I guess for other operators too. As we receive many schoolers. But, you know, the teachers, not students, they thought that the trip to PortAventura was really 100% entertainment. And schools were looking for something more cultural, educational.Choni Fernandez: So then, at that moment, we prepare some workshops at the beginning of the day before the park opens. If the park opens at 10, we can deliver a sustainability workshop from 9 to 10. For instance, talking to kids about biodiversity, about waste management, how to produce green energy. So in the solar plant, we don't have only solar panels. We also have some instruments, some elements to explain children how to produce green energy with movement, with wind, with sun, with solar energy. And they can experiment with their hands. With this element, how to produce this green energy. And they understand very well because that is part of the curriculum that they have to study at school. But now they can put it in practice in a different way, in a way... that our industry delivers very well, that is entertainment, you know?Andy Povey: Yes, yeah, yeah.Choni Fernandez: And that is driving more schools to visit us. So again, there is another link with sustainability, more business, more attendance, more revenues.Andy Povey: We're back on the cycle.Choni Fernandez: Yeah, again, the cycle. We close the loop, you know.Andy Povey: Absolutely. Choni, is there something you'd like to leave as a sort of parting message or a final thought to everybody that's listening to the podcast? A single sentence about how they can emulate your success.Choni Fernandez: No, I think that, okay, sometimes in life, you know, for sustainability managers, I mean, and now in the world, perhaps you feel like Talmon, you know, coming up to the river.Andy Povey: Yeah, yeah, yeah.Choni Fernandez: In a difficult situation, but it doesn't matter. So the evidence is so strong that, if you really can close the loop, as we have been talking, if you can really demonstrate and we can close the gap. Between the sustainability impacts and the financial impacts, then sustainability is part of your business. I think that should be the goal— to really don't have sustainability as something nice to have additional to the business. Avoid that at all.Choni Fernandez: Sustainability is part of the business and makes the business more resilient and more profitable in the long term.Andy Povey: Lovely. That's a great message to leave us with. Paul Marden: Now let's hear some of the buzz from the show floor.Claire Furnival: So day three of IAAPA and I've just bumped into Matt Barton. Matt Barton: Hello. Claire Furnival: Matt, you wear many hats.Matt Barton: My day job is I'm the founder and CEO of Curtain Up. I'm also the owner of 7th Sense, a company that makes media servers and pixel management systems. But I'm also the president of the Themed Entertainment Association, better known as the TEA.Claire Furnival: Crumbs, the busy man. I hear you had a party last night. Matt Barton: We did. Yeah, we had a very successful mixer. We have a great relationship with IAAPA and we have a mixer at all of IAAPA's events around the globe. And we bring our members together, usually on the second or third night of the event.Claire Furnival: Anything announced last night at the party?Matt Barton: Yeah, so we announced our next SAIT conference, and SAIT stands for Storytelling, Architecture, Technology equals Experience. So it's a thought leadership conference where we talk about trends in the industry, best practices to follow, that kind of thing. We've just finished our SAIT Asia event just three weeks ago now, and that was in New Zealand this year. And we just last announced that we're going to be in Dubai next year. Again, building on that great relationship we have with IAAPA, we're actually doing it almost like a pre-conference event. So it's tied in with IAAPA Middle East, which is going to be in Abu Dhabi. We're going to be the week before. So people can then come to SAIT, enjoy SAIT with us, and then go straight down to Abu Dhabi for the IAAPA conference.Claire Furnival: What activities is it that the TEA do? What do you offer your members?Matt Barton: So a whole range of things. And what I'm going to do now is introduce our CEO, Melissa. Melissa Oviedo.Claire Furnival: Great to meet you, Melissa. So what is it that TEA offers its members?Melissa  Oviedo: We are really the connection community. The connection community for the design, the makers, the builders, the creators. Everybody who delivers world-class experiences around the world, that's really who we are and what we represent. That can be from theme parks to museums to cultural to location-based entertainment. Claire Furnival: So I understand that the TEA does an annual benchmark report. Melissa  Oviedo: Yeah, we've just rebranded this. This is the TEA Theme Experience Index. This is the 19th year that we're doing this benchmark study. Yeah, it's really exciting for us. And what this is, is this is the annual attendance report that tracks attendance data from around the globe for the top theme parks, water parks, and museums globally. It really looks at trends, so we can understand where are the guests going, where are they spending their time, how are the parks, especially as they're coming new on the market, how do they influence those trends? And we're actually going to be launching this on October 22nd.Claire Furnival: So a couple of questions spring to mind on that one. So first of all, can anybody access the report?Melissa  Oviedo: Yeah, sure can. It's a completely free resource. You can go online. If you're not a member, we just ask for you to fill out a quick form so we know who's downloading the report. And you will have full access to all of the data, and we will have actual books to hand out at IAAPA in Orlando in November.Claire Furnival: The sector's very, very, very lucky to have this piece of research. So can you give us any snippets as to what we might see in the report?Melissa  Oviedo: I think you'll see that the theme parks are really consistent. The big players are still the big players with Disney and Universal really driving the... main attendance data. And then China, with Chimalong Park, really still holding rank at number one water park in the world. We're seeing the attendance coming back in a fierce way in China.Melissa  Oviedo: Outlook is positive. Overall, though, you'll be able to find in the report a lot of the trends that we're seeing. A lot of what we're not only anticipating in 2025, but in the future as well, with all of the developments that are happening. So, really exciting, this year's report. Claire Furnival: And what about 2026? What does that bring the TEA? Melissa  Oviedo: Momentum is high, right? The community continues to look at how they diversify as an organisation or as a business. Theme parks is our core, but we're so much more than just that. So I think you're going to see. More people doing really cool and immersive things in new places. I think the definition of themed entertainment gets broadened and further defined. I think that you're going to see more activity and more collaboration because collaboration is really when the magic happens. And you're going to start to see that even more robustly in 2026 and beyond. Claire Furnival: Sounds exciting. So last thought from you, Matt.Matt Barton: Yeah, I just wanted to touch on a couple of things we've got left in 2025 before we look to 2026. So I mentioned SAIT earlier. We also have our SAIT conference in North America coming up. So that's in October. at Knott's Berry Farm, and that ties in with when we're launching the Global Experience Index. And then in November, we've got our mixer, our international mixer, combined with the IAAPA conference in Orlando. And so on the Tuesday night of IAAPA, we have our international mixer at the Isle of Berk attraction at Epic Universe. We've got the whole land, we've got dinner and drinks, and it's going to be a good one, so make sure you get your tickets in.Claire Furnival: One not to miss. Well, it's fabulous to catch up with both you, Matt, and you, Melissa. So thank you very much for your time.Matt Barton: Thank you.Melissa  Oviedo:  Thank you so much, Claire.Andy Povey: So we're on day three, and I'm sitting here with Elliot Hall, who's one of the founding partners behind Expression Capital Partners. Elliot, hello. Elliot Hall: Hi, Andy. Good to see you. Andy Povey: For our listeners at home, can you just tell me what Expression Capital Partners do and treat me like an idiot because I really don't understand the world of investment banking and all that kind of stuff.Elliot Hall: Okay, so Expression Capital Partners is the advisory firm to Entertainment Investments 1LP. Which is specialising in the entertainment industry. Andy Povey: Interesting. So I understand you're doing some work with Hasbro and in particular things like Monopoly.Elliot Hall: Yes, yes, yes, absolutely. So we're looking to open monopoly-themed hotels and casinos around the world. Andy Povey: Wow. Elliot Hall: Along with many of the different types of brands, as we're rather across their 1000 plus brands. Andy Povey: I understand there's also some sporting connections. Tell us a little bit about, tell us what you can. Elliot Hall: Yeah, so what we can. We are working with some brands that have relationships and contracts for the IP for UEFA, FIFA and the FA. Yeah, so some really exciting products there and businesses. And we are in a position to be able to sign licenses and lease agreements and so on. And we're looking at bringing all of those brands together, either in the same cluster of IP attractions or within one building under one roof. Andy Povey: So, Elliot, you guys really are the people that are bringing the magic together. The IP, the operators, and then working out how someone funds it all.Elliot Hall: Yes, absolutely, yes. Andy Povey: Fantastic.Claire Furnival: So I'm here talking to Kevin Murphy from Kraftwerk Living Technologies. How are you finding the show this year and what do you see the trends for 2026 for you, Kraftwerk or also the industry?Kevin Murphy: I think in many respects, the trend at the moment is survival, which isn't being negative, but the world is a different place from how it was pre-COVID. The industry, though, is very, very alive. There's a lot happening out there. It's good to see the show for full. We actually tried to get a booth this year and couldn't. Everything had sold out. It's busy. People are wandering around with a very positive vein. But there's no doubt that there's— world tensions and there's problems with investment— and it does affect the industry and you know we're not immune from that. Kevin Murphy: But what's been good about this show is that a lot of the partners and Clients that we're working with are starting to announce their new projects. You have to bear in mind, for us, we do high technology behind the scenes in parks and museums and science centres. We can be working on them for many, many years. So we've had projects that have been brewing and they're just starting to get announced now. So what I'm seeing is, although there's concern about the industry, there is a slightly more positive vein coming through. I think the economy is improving out there, investors are starting to come out, and you can make money out of our industry.Claire Furnival: So what in particular have you got going on in 2026? Anything you can talk about and share with us?Kevin Murphy: Well, we're very, very pleased it's been announced, so I can talk about it. Plopsaland, which is a park in Belgium, are working with Mac. And I'm delighted to see that they've just announced, earlier than we expected, we're still working behind the scenes, but they've now announced their new flying theatre. Which will be ready and prepared at the end of 2026 for the 2027 opening.Claire Furnival: Congratulations, that's really, really exciting news.Kevin Murphy: Sadly, a lot of the other projects, I still can't say too, too much, because they may not have announced.Claire Furnival: Yeah, the dreaded NDAs.Claire Furnival: Just bumped into Jacob from Attractions. io. How's the show been for you?Jacob   Thompson: Great. This is my second time at IAAPA in Barcelona. It's been even better than the first time. So the weather's held out. Great conversations, great company. So overall, a success.Claire Furnival: And a little birdie has told me that you have a new feature coming out.Jacob   Thompson: That is true. So, yeah, we have launched a new product this month called GX Pulse. And the idea is it's enabling operators to make sense of all the noise of guest reviews and sentiment by breaking... reviews down from TripAdvisor, Google reviews, their own internal platforms to make sense and map that across a guest journey, specifically for attractions. So it's able to understand sentiment across things like queue management, your attractions, your food and beverage, give you scores and benchmark you against other venues. But most importantly, give you actionable insights to make improvements to the guest experience.Claire Furnival: Brilliant use of data there. Really, really, really good. So is this product now launched?Jacob  Thompson: Yes, yes it is. So we've been demoing it across some attractions at the trade show floor this week and it's had some really positive feedback. This product is completely separate from our core app platform and experience. So even if you don't have a mobile app and don't need a mobile app, this can be valuable for anybody that is looking to understand the sentiment and experience of their guests across their attractions.Claire Furnival: Fabulous. Guest will be seeing you in IAAPA Orlando.Jacob   Thompson: Yes, and I heard there's going to be a great party hosted by Skip the Queue.Claire Furnival: I'm not sure we'll be hosting a party, but we'll certainly be partying.Jacob   Thompson: Well, I'll be there to join you nonetheless.Paul Marden: So we're here for the final day of IAAPA Expo Europe. I've had a whale of a time and I'm sat here with Jakob Wahl, who amazingly, considering three days into this fantastic expo, is still looking fresh and bright. Jakob, please introduce yourself for our listeners who may not know you.Jakob  Wahl: I'm president and CEO of IAAPA, the Global Association for the Attractions Industry. I've done that now for two and a half years, but in total I've been with IAPA for, I think, nearly 15 years.Paul Marden: Wow, so man and boy almost.Jakob  Wahl: Yeah, you know, and I always say the kid in the candy store— I love doing what we do and bringing people together.Paul Marden: How could you not? So this is my first IAAPA. It has been fantastic and stood on the show floor. I think it was yesterday. I was on my own, done so many interviews. I've been bouncing around, but I just had a few minutes by myself and just stood in the middle of it all. Totally is like being a kid in a candy store, the Willy Wonka moment isn't it? Of what this place is like, because it is so fantastic.Jakob  Wahl:  It is and the most wonderful thing about it is, you know, we as an association, we create a framework, but it is actually all of you, our members, who fill it with life. Because everybody comes together. It's just a massive class reunion. People know each other. And the best thing about it is they're all willing to help and support each other. So obviously, the trade show floor is one component, but we have all those networking sessions, the education sessions, safety corners, we have places where people can exchange, depending on what they work in or where they work, and everybody comes together to share. That is so wonderful, because it's not only family-owned parks, small parks, big parks, but it's also the big private equity corporate players. They're all here to really benefit from this platform, and that fills me with pride.Paul Marden: Good. So, as the week draws to a close, what's been the real highlights for you?Jakob  Wahl: How much time do I have? First of all, the people. It's always the people. It's, you know, for me, it's my team coming together from all around the world, putting this together. And then it's... the people coming and creating those education sessions, creating those moments together, sharing their knowledge. That is just wonderful. There's not one specific moment like that, but it happens all the time. Jakob  Wahl: And then one of the highlights for me is always, always, always the opening reception. That is our Tuesday night event, which took place at Tibidabo, this classic historic amusement park on top of Barcelona. We were a little bit concerned Monday. Will it rain? Will it not rain? So we had to rent tents to make sure that everybody will stay dry. And what happens if you're intense? Obviously, it doesn't rain. Jakob  Wahl: There was an expensive insurance, but it turned out to be exactly that evening. And we have been to Barcelona three times now. We have been to the Tibidabo three times and I think I can be pretty sure that when we go back to Barcelona in three years, we will also go again to Tibidabo because, you know, it's just this evening filled with magic and good people.Paul Marden: Excellent. You've had some time wandering the show floors, I'm sure, talking to suppliers, getting a feel for what's happening in the industry. What have you heard from the show floor that you think is going to influence the sector over the year ahead?Jakob  Wahl: I would have loved to ask you that question, actually. What is your impression?Paul Marden: Oh, the blending of tech with real life I find really interesting. We all want to take our kids to attractions because we want to pull them away from their screens. But there's got to be a hook, I think. And in many cases, there are rides or there are amusements of some form that is a skillful blending of that tech with an in-life, in-real-life experience that I think is the hook to get the kids in. But then we're still wrenching them away from the screens. They're doing something for real with family.Jakob  Wahl: Yeah, I think technology enhances the experience. It doesn't replace the experience. I think that is something which is very clear on the show floor, that there are different ways of how you can combine existing attractions with new technology. And we sometimes call it fusion attractions, where you bring several elements into play with each other. And I think that is very important. What we have seen also is an increase in what I would call smart technology. How can you use technology... to improve the guest flow, to make it even smoother. We all want to have a smooth process. It should be easy on the phone. All those things, besides the classic coasters and water slides and inflatables, that is, I think, some area which has really grown on our trade show floor over the past years.Paul Marden: Yeah, absolutely. If you can smooth that process from the moment that they hit the website all the way through, getting them to the experience and then back out the other side and encouraging them to want to return again is really important, isn't it?Jakob  Wahl: And the same is for operations and maintenance, the front of house for the customer, but also the back of house. And we learned some fascinating things. We talked in our leadership breakfast with the CEO of a large park group, and he said, 'There are tools that can now predict 93% of the attendance of every day.' And that is just fascinating because that helps operational planning, that helps food and beverage planning, that helps all those aspects in running a park successfully or running an attraction successfully.Paul Marden: Absolutely. So, as we come to the end of IAAPA Expo Europe, there are many US listeners, I'm sure, also quite a few Brits as well, anticipating IAAPA Expo Orlando in November. Have you got any insider tips or things that we can look forward to in Orlando? Jakob  Wahl: I can say it will be epic. There's quite a significant theme park which opened this year, Epic Universe, which is just down the road from the convention centre.Jakob  Wahl: And we actually have not only... Mark Woodbury is speaking in our keynote in our leadership breakfast. But we also have privatised the park on Thursday evening for the IAAPA Celebrates for four hours. So it is Epic Universe, just for IAAPA members, which will be amazing. I've had the luck to visit the park several times. And I can only tell you, you know, you should be there. The evening before the show opens on Monday, IAAPA has the Legends event, the honorary evening for the Hall of Fame. And this year we're actually inducting five inductees. Among them is Dolly Parton. So if you have ever wanted to meet Dolly Parton. Paul Marden: The real Dolly Parton. Wow.Jakob  Wahl: Yeah, Dolly Parton is getting into the IAAPA Hall of Fame, besides some other really fantastic candidates or inductees. And she will be there to receive that accolade. And as you said, you have many British listeners. Next year, IAAPA Expo Europe is in London.Paul Marden: Now, I'd quite like to do an edit for my family that might be listening, because that did sound quite epic. And we need to be absolutely clear that there's lots of hard work to be done in Orlando, as well as enjoying ourselves at Epic and seeing Dolly Parton.Jakob  Wahl: Yeah, I'm pretty sure we need to Skip the Queue on site for a podcast from Orlando.Paul Marden: Oh, there we go. There we go. I think we should end it there. Jakob, it has been delightful to meet you. I've really enjoyed it. I'm so grateful for being invited to come to IAAPA this year. Bring the podcast here. I've had so much fun. I've learned so much. It's been wonderful. Thank you.Jakob  Wahl: Oh, we love what you do. Thank you, you know, for making the attractions industry present in the digital space. And we are all great listeners of your podcast. So thank you for what you do for us.Paul Marden: Wow, what a week. A massive thank you to IAAPA for hosting us in Barcelona. It was an incredible few days of connection, innovation, and inspiration. We've absolutely loved being part of it. And who knows, maybe we'll see you again sooner than you think. If you liked today's episode, please like us or leave a comment on your podcast platform. It really does help people to find us. And lastly, thank you to all of the team that made these daily episodes and today's wrap-up session. A possibility without the team it could not have been possible to have done this— thank you to Emily and Sami at Plaster, Steve at Folland Co. Wenayn, Claire, and Andy back at Skip the Queue HQ. It has been a delight to be with you and I look forward to seeing you again next week. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report

In this powerful keynote edition of Impact Theory, Tom Bilyeu sets the stage for a radical conversation on the difference between positive thinking and real empowerment. As tech innovation accelerates and artificial intelligence transforms every corner of our lives, Tom challenges creators, entrepreneurs, and dreamers to confront uncomfortable truths: wishing for the best is not enough when disruption is at the door. This episode is a wake-up call for content creators as Tom unpacks the existential threat—and unparalleled opportunities—emerging in the wake of the AI revolution. Join Tom as he explores why mindset must be paired with hardcore skill acquisition and why traditional “moats” in content creation are rapidly vanishing. He explains how AI-generated content, evolving algorithms, and infinite virtual experiences are poised to permanently alter the landscape—and what you can do to adapt and evolve. 00:00 The Empowerment vs. Positive Thinking Paradigm02:03 Facing the Abyss of AI Disruption04:59 Demonstration: “Redneck Harry Potter” and the Power of AI Creations06:59 The Two-Year Warning for Content Creators08:04 Building “Moats” and the End of Competitive Advantage09:53 Algorithm as Content: How Personalization Will Change Everything11:43 Hyperfragmentation, Isolation, and the Social Impact of AI13:16 Societal Splits: The Tech-Embracing vs. Amish Analogy14:31 Human Resilience & Reversion to the Mean 16:56 The Fermi Paradox, Virtual Worlds, and the Limits of Exploration18:42 AI at Scale: The Rise of “U Bots” and Personalized Connections21:57 1,000 True Fans: Focusing on Depth over Breadth23:13 Intellectual Property as a Creative Container23:35 Community, Algorithm, and Ecosystem: Redefining Your Role25:29 Treating AI as a Tool—Why Action Beats Fear26:02 Achieving Scale with Tech: Translations, Clips, and Efficiency26:39 Overcoming Dread: Actionable Steps and the “Physics of Progress”28:07 Embrace or Detach: Choosing Your Path Forward29:35 Project Kaizen: Building the Next Generation of Interactive Worlds32:12 AI as Invitation—The Ultimate Empowerment for Creators33:09 Audience Q&A: The Future of Platforms and Content Creation35:01 The Physics of Progress: Tom's 6-Step Action Loop Learn more about your ad choices. Visit megaphone.fm/adchoices

In this conversation, Yasmina Zaidman, Chief of Development and Partnerships atAcumen, discusses the evolving landscape of development and partnerships in light of recent government changes. She emphasizes the importance of local ecosystems, market-based solutions, and the role of corporations in social responsibility. The discussion also highlights innovative approaches to energy access and health, the significance of blended capital for entrepreneurs, and the shifting mindset in impact investing. Yasmina calls for intentional cultivation of hope and engagement from individuals and corporations alike to address global challenges effectively.I always say that the best thing about having a podcast is the incredible people you get to meet along the way. Among a really impressive crowd of Nick Halaris Show guests, Yasmina is someone who stands out. Every single time I engage with her I walk away feeling inspired, reenergized, and motivated to continue the fight. Business really can be a force for good in the world and people like Yasmina and her colleagues at Acumen are proof positive.Tune in to this important episode to learn:- Why a focus on strengthening local ecosystems is even more important forsustainable development in the post-USAID world- How and why emerging economies are seeking more accountability in solvingtheir own problems- Why flexible capital is so crucial to impact investing success-  What corporations can do to fill the gaps left by the withdrawal of governmentsources& Much, much moreAcumen, development, partnerships, USAID, social impact, entrepreneurship, climatechange, corporate responsibility, energy access, blended capitalConnect with Nick Halaris: Nick Halaris website and newletter (sign up!) Nick Halaris on Instagram Nick Halaris on linkedin Nick Halaris on Twitter

Here's what we know about political violence in America: it's getting worse. Here's what we think we know about why: polarization, social media, extreme rhetoric. But what if we're looking at this all wrong?Rich Harwood has spent the last 30 years in the places many of us have written off—communities fractured by poverty, loss, and division. What he's found in those places challenges our assumptions about where progress begins. It's not happening in Washington. It's not playing out on cable news. It's emerging, quietly but powerfully, through a reawakening of what Harwood calls civic culture—the often-invisible fabric of how we live together, trust each other, and shape the future we want.Rather than simply addressing polarization as a political problem, Harwood argues we're living through something deeper: a crisis of belonging. His book, The New Civic Path, maps out a way to reverse that trend—not by starting with grand unifying movements, but by starting small, building momentum, and restoring belief in what's possible together.In this conversation—recorded just a day after a harrowing act of political violence—Harwood offers a rare kind of clarity. Not a feel-good story, but a practical invitation to shift how we work, lead, and rebuild. For anyone seeking a way forward in a time of fracture, this episode offers something even more vital than answers: it offers a way to begin.Links and NotesThe Harwood Institute for Public InnovationRich Harwood's book "The New Civic Path: Restoring Our Belief in One Another and Our Nation"Reading, Pennsylvania community reportMission Forward Podcast previous episode with Dr. John Paul Lederach (00:00) - Welcome to Mission Forward (03:44) - How do we process... the moment? (08:49) - The Factors of Civic Culture (25:46) - Putting a New Civic Path into Practice (30:45) - Enough is Enough _____This episode is supported by The Johnson Foundation at Wingspread. At their Frank Lloyd Wright–designed campus, Wingspread brings leaders and communities together to turn dialogue into action. Learn more at johnsonfdn.org or wingspread.com.This episode is also brought to you by Positively Partners. When HR starts to slow down your mission, it's time for a better solution. Positively HR is the fully outsourced HR partner that understands nonprofits—and acts like part of your team. Learn more at PositivelyPartners.org.

Send us a textWondering how to figure out which charities are actually making a real impact and which are just paying lip service? This episode breaks down a simple, practical way to vet charities so your donations truly matter. You'll learn how to spot organizations with clear, focused goals, why it's important to dig into their leadership and origins, and how to read their financial reports to see where the money really goes. Plus, there's a practical suggestion for how to get to know a charity with smaller donations before giving even more.The episode also explains why starting to give now is better than waiting, even if you're still refining your long-term plan. By the end, you'll have a plan to confidently choose charities that align with your values and make sure your contributions create real, positive change.Links from today's episode:Americans know very little about charities, new poll finds April 2023https://apnews.com/article/nonprofits-poll-philanthropy-626acbb7a3f140068d4c814cfeae23ab Connect With Genet “GG” Gimja:Website https://www.progressivepockets.comTwitter https://twitter.com/prgrssvpckts Work With Me:Email progressivepockets@gmail.com for brand partnerships, business inquiries, and speaking engagements.Easy Ways to Support the Show1. Send this episode to someone you know! Word of mouth is how podcasts grow!2. Buy me a coffee (or a soundproof panel!) https://buymeacoffee.com/progressivepockets 3. Leave a 5 star rating and review for the show!//NO AI TRAINING: Any use of this podcast episode transcript or associated show notes or blog posts to “train” generative artificial intelligence (AI) technologies to generate text is expressly prohibited. This includes, without limitation, technologies that are capable of generating works in the same style or genre as this content. The author reserves all rights to license uses of this work for generative AI training and development of machine learning language models//Support the show

Michael Houlihan was the Co‑founder, President, and CEO of Barefoot Wine, an iconic brand that he and his partner Bonnie Harvey launched in a laundry room in 1986 with no money and no knowledge of the wine industry, and built one of the top wine brands in the US and in 28 countries. It was eventually acquired by E. & J. Gallo. A renowned writer, speaker, and consultant, Michael co-authored the New York Times best-selling book The Barefoot Spirit: How Hardship, Hustle, and Heart Built America's #1 Wine Brand. He currently divides his time between mentoring entrepreneurs and working on media projects, including Business Audio Theatre. In this episode… Many businesses face the challenge of building awareness without massive advertising budgets. How do you create genuine customer loyalty when traditional advertising channels are out of reach? Learn how one entrepreneur transformed an unknown product into one of America's most beloved brands using unconventional marketing strategies.  Michael Houlihan, marketing innovator, built brand awareness by leveraging what he calls "worthy-cause marketing." Instead of relying on big ad budgets, he donated wine to community fundraisers, giving people a social reason to choose his product over competitors and building loyalty in the process. This targeted approach created advocates, not just customers, as people felt emotionally connected to the brand's support of causes they cared about. Michael explains how this method isn't just a badge of charity for public image, but a strategic way to leverage existing networks and communication channels within communities. He also details how to apply the same principles to ecommerce businesses by aligning with organizations whose members are likely customers, which creates a scalable and loyal fanbase. In this episode of Minds of Ecommerce, Raphael Paulin-Daigle interviews Michael Houlihan, Co-founder of Barefoot Wine and Business Audio Theater, about how unorthodox marketing can scale a brand. Michael discusses the origins of “worthy-cause marketing,” how to scale the approach from startup to enterprise, and why businesses should focus on building advocates rather than customers. He also discusses how to choose nonprofits strategically and lessons learned from scaling and selling his company.

Jill Koski In this episode of the Nonprofit Leadership Podcast, host Dr. Rob Harter is joined by Jill Koski, President and CEO of the Morton Arboretum, a leading environmental nonprofit located just outside of Chicago. Jill shares her deeply personal and inspiring leadership journey, from her early beginnings in arts and culture to ultimately leading one of the nation's most respected arboreta. She talks about the pivotal experiences, tough decisions, and key leadership lessons that shaped her path—including leaving her hometown to take on her first CEO role and then returning home to lead the Morton Arboretum during its centennial. Jill also reflects on what it means to lead with passion and purpose, the importance of building sustainable systems, and why the ability to say “no” may be one of the most vital leadership skills for nonprofit executives today. Her insights are both practical and inspiring for any leader working in the nonprofit or social impact space. Key Topics Include: Jill Koski's unique journey from the arts to environmental nonprofit leadership Lessons learned from setbacks and “not being picked” for opportunities How systems, structure, and white space support long-term leadership growth The value of saying “no” and creating opportunities for team growth Balancing leadership strengths while managing areas outside your expertise The long-term commitment required for meaningful community engagement Leading an organization into its next century of impact Mentioned in This Episode: Visit the Morton Arboretum: MortonArb.org Connect with Jill Koski on LinkedIn This Episode is Sponsored By: Donorbox: Helping you help others with the best donation forms in the business Links to Resources: Interested in Leadership and Life Coaching? Visit Rob's website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don't forget to like, subscribe, and share with other nonprofit leaders!