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Latest episodes from TEMSEA Leadership Podcast

#30 - Leadership in Motion: Voices from the 2025 TASA Mid-Winter Conference

Play Episode Listen Later May 6, 2025 49:33


Recorded live at the 2025 TASA Mid-Winter Conference in snowy Gatlinburg, this episode features candid conversations with four impactful guests who are shaping the future of EMS leadership. Outgoing TASA President Joyce Noles reflects on the importance of preparing the next generation by “growing your replacement,” encouraging transparency and mentorship across leadership roles. TEMSA President Shannon Morphis discusses the rising momentum among new EMS professionals and the power of shared leadership efforts to create lasting change. Brianna Browne—the only known survivor of a jump from the Natchez Trace Bridge—delivers a powerful message of resilience and mental health recovery, reminding providers that they may never know the true impact of their care. Rounding out the conversation, Metro Nashville EMS Deputy Director Fred Smith draws from decades of experience to stress the value of empowering others, stepping back, and leading with humility.This episode also includes a ServeStrong sponsorship message from the Corbin Scott-Goad Memorial Foundation and provides updates on the upcoming 2025 TEMSA Conference in Murfreesboro, including an all-new student and new provider leadership track. Listeners will gain insight into the cultural shift in EMS, the strength of statewide collaboration, and how personal stories and professional mentorship are reshaping the leadership landscape.· Joyce Noles – "Grow your replacement":Joyce highlights the generational shift in EMS leadership—emphasizing the need to equip and empower up-and-coming leaders rather than gatekeeping knowledge.· Shannon Morphis – "Momentum is real":Shannon describes the groundswell of engagement from newer providers and emphasizes leadership development as a team effort, not an individual spotlight.· Brianna Browne – "You never know the impact":Brianna's perspective as a survivor reminds providers of the emotional weight and unseen impact of their work, underscoring the value of connecting with patient outcomes.· Fred Smith – "Empowerment over ego":Fred shares powerful lessons from decades in EMS leadership, including the importance of stepping aside to let others lead and learning from both good and poor leadership examples.

#29 - Elevating Care and Compassion: Raye Nell Dyer's Journey from Chaplaincy to Leadership

Play Episode Listen Later Apr 1, 2025 51:42


Explore the intertwining of leadership and spiritual care in this episode featuring Raye Nell Dyer, whose career spans various roles where compassion meets leadership. Raye Nell discusses her evolution from campus ministry through decades of chaplaincy, revealing how her unique experiences have crafted her into a beacon of hope and guidance for many. This episode delves into how personal trials and a commitment to service have shaped her leadership philosophy, emphasizing the importance of personal connection, recognizing individual contributions, and maintaining mental health in high-pressure environments.Learning Objectives:1. Understanding the Role of Spirituality in Leadership: Gain insight into how spiritual care principles can enhance leadership effectiveness, particularly in fields that deal with life's critical moments.2. The Impact of Personal Connection: Learn the importance of personal recognition in team dynamics and morale, and how tailored interactions can boost team member engagement and satisfaction.3. Navigating Personal Challenges While Leading: Explore strategies for managing personal challenges while maintaining effective leadership, including the importance of mental health awareness and resources.4. Leadership Through Service: Understand how acts of service, such as the “blessing of the hands” ritual, can profoundly affect team cohesion and individual motivation within high-stress professions.

#28 - The Hardest Person You Will Ever Lead is Yourself: Lessons from a Medication Error

Play Episode Listen Later Mar 4, 2025 43:03


How did you feel the moment you realized you had made a mistake? If you haven't experienced this yet, ask yourself—what would you do if it happened tomorrow? The reality is, errors happen in EMS, and sometimes, we may not even realize we've made one. The question is: will you be prepared to own it, learn from it, and use it to improve patient safety?In this episode of the Tennessee EMS Education Association Leadership Podcast, we sit down with Autumn Watts, now a seasoned Critical Care Paramedic, to explore her journey of growth and accountability after a medication error early in her career. Autumn shares how this experience reshaped her perspective on leadership, mentorship, and patient safety.With National Patient Safety Awareness Month as the backdrop, we discuss the critical role of self-leadership, the impact of human and systemic factors on medical errors, and how EMS leaders can foster a culture of transparency and learning. Autumn's story highlights the importance of psychological safety in error reporting, the power of event analysis over punitive measures, and actionable steps to prevent similar incidents.Tune in for a candid and thought-provoking conversation about personal accountability, leadership in crisis, and the path to building a safer EMS culture.Four Main Leadership Applications from This Episode:1. Self-Leadership and AccountabilityTrue leadership starts with personal accountability. Autumn's story highlights the importance of owning mistakes, reflecting on them, and using them as catalysts for growth. EMS providers must recognize that the hardest person they will ever lead is themselves—meaning leadership begins with the courage to admit errors, learn from them, and commit to continuous improvement.2. Fostering a Culture of Psychological SafetyLeaders must create an environment where providers feel safe reporting mistakes and near-misses without fear of punishment. A punitive culture drives errors underground, whereas a psychologically safe culture encourages open dialogue, enabling teams to learn from each other's experiences and improve patient care.3. Balancing Systemic Accountability with Personal ResponsibilityWhile individual diligence is crucial, many errors result from systems-level failures rather than personal negligence. Leaders must analyze errors with a systems-thinking approach, identifying process gaps (e.g., medication storage issues) and implementing safeguards like cross-checks, education, and process improvements to prevent recurrence.4. Mentorship and Teaching Through ExperienceLeaders should use past mistakes—both their own and those of their teams—as powerful teaching tools. Autumn leveraged her experience to mentor new medics, helping them navigate the “invincible phase” of their careers. EMS leaders should proactively educate their teams about common pitfalls, reinforcing vigilance, teamwork, and proactive decision-making to minimize preventable errors.

#27 - Beyond Survival: Briana Browne's Journey of Resilience, Hope, and Suicide Prevention

Play Episode Listen Later Feb 4, 2025 41:39


In this episode of the TEMSEA Leadership Podcast, host Eric Clauss speaks with Briana Browne, a suicide survivor who has turned her experience into a life-saving mission. Briana shares her emotional recollection of waking up in the hospital, her road to mental health recovery, and the moment she realized she had survived a nearly impossible fall. She discusses the stigma around suicide, the importance of proper language (saying “died by suicide” instead of “committed suicide”), and how emergency responders and healthcare professionals can better support individuals in crisis. Briana also details her advocacy with the Bridge Barrier Coalition, which successfully implemented a temporary barrier and secured plans for a permanent suicide prevention structure at the Natchez Trace Bridge. Now working with the Trauma Survivors Network at Vanderbilt University Medical Center, she shares how faith, therapy, music, and a strong support system have played a role in her healing. Briana offers powerful words of encouragement for anyone struggling with suicidal thoughts, reminding listeners that hope and help are always available. Understanding the warning signs of mental distress and offering compassionate intervention can make a critical difference, especially for first responders, emergency nurses, and healthcare professionals who often encounter individuals at their lowest moments. Encouraging peer support programs and a culture of mental health openness within emergency services can prevent tragedies and help providers care for themselves as well. Applications for Leaders & Healthcare Professionals: Language Matters: Leaders in EMS, healthcare, and emergency response must use proper terminology—phrases like “died by suicide” instead of “committed suicide” help remove the stigma. Suicide Prevention in Leadership: EMS professionals, hospital staff, and first responders are often the first points of contact for individuals in crisis. Briana's story highlights the importance of trauma-informed care, compassionate response, and proactive mental health initiatives within emergency and healthcare settings. Advocacy & Policy Change: Leaders can use their voices to advocate for safety measures, like bridging barriers, crisis response teams, and mental health access, to prevent future tragedies. The Power of Survivor Stories: Briana's work with Vanderbilt University Medical Center and the Trauma Survivors Network shows how lived experiences can educate and inspire change—an essential lesson for leaders looking to engage survivors in policy and training discussions. Supporting Mental Health in Teams: EMS and healthcare professionals face high-stress environments. This episode reinforces the importance of peer support programs, open conversations about mental health, and suicide prevention resources for those in service. Recognizing Warning Signs & Peer Support in EMS: Emergency responders often witness signs of mental distress in colleagues and patients. Encouraging mental health check-ins, peer support programs, and open discussions can help prevent burnout and crisis escalation. First responders are trained to save lives—that includes their own and those of their peers. Leaders must foster a culture where asking for help is seen as a strength, not a weakness. This episode is more than just a story of survival—it's a call to action for leaders, first responders, and healthcare professionals to challenge the stigma around suicide, implement meaningful prevention strategies, and provide compassionate care to those in crisis. If you or someone you know is struggling with suicidal thoughts, help is available. Dial 988 for the Suicide & Crisis Lifeline. Thank you, Briana, for all the hope you are bringing to our profession and individuals! You can reach out to Briana at briana.browne@att.net

26 - Leadership Lifelines: Wisdom from EMS Leaders

Play Episode Listen Later Jan 7, 2025 57:36


Join us for a powerful conversation on how to navigate challenges, embrace growth, and lead with purpose.Key Leadership Applications from the Episode: 1. Problem-Solving is Core to LeadershipOne of the greatest lessons shared by these leaders is the ability to solve problems effectively. In EMS, where unexpected challenges arise daily, leaders must learn to think critically and adapt swiftly. Developing problem-solving skills early is essential for navigating crises and making sound decisions. 2. Continuous Learning is a Lifelong PracticeThe leaders agreed they would have prioritized intentional learning earlier in their careers. Their advice? Start reading leadership books and listening to podcasts as soon as possible. Leadership isn't something you master once; it's a lifelong commitment to growth and improvement. 3. Listening is More Powerful Than SpeakingAspiring leaders should focus on listening more than talking. Great leaders learn from others by asking thoughtful questions and listening to advice from those with more experience. Building relationships and learning from others' successes and failures can fast-track leadership growth. 4. Be Intentional in Building Your Leadership SkillsLeadership doesn't happen by accident. Aspiring EMS leaders should actively seek out mentorship, engage in self-improvement, and take every opportunity to learn from others. Leadership is about making purposeful efforts to grow both personally and professionally.

# 25 - Leading with Purpose: Lessons from Military to EMS with Brian McNeely

Play Episode Listen Later Dec 3, 2024 43:26


This episode opens with a powerful quote from Jocko Willink, setting the tone for a conversation about discipline, ownership, and the hard work that defines great leadership. Brian McNeely, Assistant Chief of Montgomery County EMS, shares his journey from military service to becoming a leader in emergency medical services. He reflects on how resilience, adaptability, and continuous learning have shaped his career. Brian's passion for education shines through as he discusses his unconventional teaching techniques, including a memorable childbirth simulation that left a lasting impact on his students. His innovative methods highlight the importance of engaging learners in meaningful and hands-on ways. At the heart of his leadership philosophy is the emphasis on building relationships and trust within his team. Brian shares how understanding the unique personalities of those he leads has helped him navigate challenges and foster collaboration. He also discusses the importance of mentoring the next generation of leaders, stressing the need to train replacements and create a legacy of excellence within the organization. Throughout the episode, Brian underscores the value of vulnerability, emotional regulation, and lifelong growth. He offers practical insights into managing stress, embracing flexibility, and maintaining professionalism in the face of challenges. This inspiring conversation is packed with actionable wisdom for leaders at every stage of their journey. Leadership Applications for the Toolbox: 1. Build Relationships First: Effective leadership starts with knowing your people. Understanding their motivations and personalities fosters trust and eases communication. 2. Be a Sponge: Absorb the good and bad from every experience. Retain the valuable lessons and discard what doesn't serve your growth. 3. Train for Tomorrow: Identify and mentor individuals with potential. Share knowledge to ensure organizational success beyond your tenure. 4. Practice Emotional Regulation: Avoid reacting in the heat of the moment. Take time to reflect and respond thoughtfully to challenging situations.

#24 - Embracing Leadership: Challenges, Transitions, & Staying Focused with Marilyn Dubree

Play Episode Listen Later Nov 5, 2024 62:37


In this insightful episode of the TEMSEA Leadership Podcast, Marilyn Dubree, a former executive chief nursing officer at Vanderbilt, shares her remarkable leadership journey.. Eric and Marilyn discuss the challenges of managing large teams, financial responsibilities, and workforce issues while fostering a supportive organizational culture. Learn how Marilyn balanced her personal life with her demanding role, navigated leadership transitions, and sustained progress in key initiatives. This conversation is packed with practical advice and reflections for both current and aspiring leaders. Don't miss these valuable insights into healthcare leadership! Leadership Applications: 1. Workforce Empowerment 2. Navigating Burnout 3. Transition Management 4. Continuous Monitoring of Initiatives ...and more!

#23 - Leadership in Crisis: Finding Purpose in the Aftermath of the Covenant School Tragedy

Play Episode Listen Later Oct 1, 2024 56:51


In this episode of the TEMSEA Leadership Podcast, host Eric Claus sits down with two remarkable leaders from the Nashville Fire Department—Director Chief Swann and Deputy Director of EMS Fred Smith. Together, they recount the harrowing experience of responding to the Covenant School shooting on March 27, 2023, an event that forever changed many lives. Chief Swann and Deputy Director Smith reflect on the importance of leadership, preparation, and the power of teamwork in times of crisis.Fred Smith provides a deeply personal account of how receiving a thank-you card from a six-year-old girl named Kaylee, who included a Bible verse from Esther 4:14, gave him a renewed sense of purpose after the tragic event. The card reminded him and his team that perhaps they were meant to be there in that moment to make a difference, even when faced with unimaginable heartbreak. This reflection underscores the profound ‘why' behind their service, offering a powerful reminder to all leaders about the deeper purpose that calls them to act, especially in the darkest moments.Both Chief Swann and Deputy Director Smith emphasize the value of training, trust, and community relationships. Their leadership lessons remind us that continuous preparation and building strong connections with partners are crucial to effective crisis response. Equally important is the emotional resilience required to lead teams through difficult times, ensuring that both leaders and frontline responders have the support they need to recover from traumatic events.As the episode closes, Eric Claus highlights how the purpose-driven leadership exemplified by Chief Swann and Deputy Director Smith can inspire others in emergency services to find strength and meaning in their work, even during moments of tragedy. This powerful episode is a tribute to the bravery and dedication of first responders who serve their communities every day.Leadership Applications:1. Purpose in Crisis: Remember your deeper ‘why' during tragic events—your role may be the difference in that critical moment.2. Trust Your Team: Empower your team to lead and rely on their training during moments of crisis.3. Emotional Support: Leadership requires not just operational strength but also supporting your team through the emotional toll of traumatic events.4. Community Relationships: Build strong relationships with partners before a crisis strikes to ensure smooth collaboration during critical incidents.

#22 - Transforming EMS: Legal Insights and the Future of Mobile Integrated Healthcare

Play Episode Listen Later Sep 3, 2024 28:28


In this episode of the Tennessee EMS Education Association Leadership Podcast, recorded during the 2024 TEMSEA Conference, we sit down with two prominent figures in the EMS industry—Chris Kelly, a seasoned healthcare attorney specializing in EMS-related law, and Matt Zavadsky, a leading expert in mobile integrated healthcare (MIH) and EMS system transformation. Chris Kelly shares his insights on the critical importance of thorough documentation, informed consent, and the potential legal pitfalls that EMS providers must navigate. Matt Zavadsky discusses the evolving role of EMS as a comprehensive healthcare provider, emphasizing the need for sustainable funding models and evidence-based system redesign.Listeners will gain valuable perspectives on how to protect themselves legally while also exploring innovative approaches to improving EMS services for the communities they serve. Don't miss this engaging and informative discussion that addresses both the challenges and opportunities facing the EMS industry today.EMS leaders listening to this podcast will take away several practical applications, including:Enhanced Documentation Practices:Leaders will understand the critical importance of thorough documentation in EMS reports. They'll learn to emphasize the need for complete narratives, proper patient signatures, and the documentation of pertinent negatives to protect their services from legal and financial repercussions.Informed Consent Processes:Leaders will gain insights into the importance of obtaining informed consent from patients who refuse treatment or transport. They'll be better equipped to train their teams on how to clearly communicate risks, care options, and ensure patients fully understand the implications of their decisions.Implementing Mobile Integrated Healthcare (MIH):The podcast will provide leaders with a clear understanding of how MIH can be integrated into their EMS services. They'll learn how to address challenges like hospital overcrowding and emergency service misuse by offering alternative care pathways through MIH programs.Advocacy for System Redesign:Leaders will be encouraged to advocate for the transformation of EMS from a traditional transport service to a comprehensive healthcare provider. This includes pushing for sustainable funding models, exploring alternative response options, and redesigning EMS systems based on evidence to improve service delivery.Risk Management and Legal Compliance:The conversation with Chris Kelly will highlight key areas where EMS providers are legally vulnerable, encouraging leaders to implement policies and training that minimize these risks. This includes regular audits of refusals and ensuring all EMS staff are well-versed in legal requirements.Strategic Communication with Stakeholders:Leaders will be inspired to engage with local and national stakeholders, including government officials, to push for necessary changes in EMS funding and policies. The podcast will emphasize the importance of communication in ensuring EMS services are recognized and reimbursed as essential healthcare services.

#21 B - Overcoming Post Traumatic Stress: The Journey from Stress to Strength (PART II)

Play Episode Listen Later Aug 13, 2024 60:07


In this inspiring episode, Eric Clauss shares his personal journey from experiencing severe stress, depression, and PTSD to transforming his life and becoming a source of hope for others. He discusses the significant challenges he faced, including a near-death experience, and how these events impacted his career, health, and relationships. Eric provides an in-depth look at his book, "On the Other Side of Post Traumatic Stress," which includes new material beyond his original work, “Stressed: It Changed Everything.” Through his story, Eric offers practical advice on leadership, personal development, and stress management, emphasizing the importance of resilience and personal growth. Chris Clauss guides the conversation, delving into the invaluable lessons Eric learned and the steps he took to overcome his struggles. The episode concludes with a Q&A session, where Eric provides further insights and guidance for those facing similar challenges. Listeners are encouraged to purchase Eric's book for a deeper understanding of his journey and to subscribe to the TEMSEA Leadership Podcast for more inspiring episodes.

#21 - Overcoming Post Traumatic Stress: The Journey from Stress to Strength (PART I)

Play Episode Listen Later Aug 6, 2024 52:44


In this special episode of the TEMSEA Leadership Podcast, join us for an inspiring conversation as host Eric Clauss is interviewed by his son, Chris Clauss, about his latest book, "On the Other Side of Post-Traumatic Stress." Discover how Eric went from a near-death experience and severe PTSD to transforming his life and becoming a beacon of hope and inspiration for others. In this episode, Eric shares his personal journey from experiencing severe stress, depression, and PTSD to transforming his life and becoming a source of hope for others. He discusses the significant challenges he faced, including a near-death experience, and how these events impacted his career, health, and relationships. Eric provides an in-depth look at his book, "On the Other Side of Post Traumatic Stress," which includes new material beyond his original work, “Stressed: It Changed Everything.” Through his story, Eric offers practical advice on leadership, personal development, and stress management, emphasizing the importance of resilience and personal growth. Chris Clauss guides the conversation, delving into the invaluable lessons Eric learned and the steps he took to overcome his struggles. The episode concludes with a Q&A session, where Eric provides further insights and guidance for those facing similar challenges. Don't forget to like, comment, and subscribe for more inspiring content. Share this episode with anyone who might benefit from Eric's incredible story of overcoming trauma and finding strength. To find out more about Eric's book or to purchase a copy, visit: ericclauss.com

#20B Bonus - Leadership through the Tornados: Interview with Director Michael Dunavant

Play Episode Listen Later Jul 17, 2024 27:00


Join us for an insightful special bonus episode of the Tennessee EMS Education Association Leadership Podcast as we sit down with Michael Dunavant, the esteemed EMS Director for Maury Regional Health EMS, a hospital-run EMS agency. Michael brings a wealth of knowledge and experience to the table, having led his team through one of the most challenging times in recent history—the destructive tornado that devastated southern Middle Tennessee. In this gripping interview, Michael shares his firsthand experiences managing a mass casualty incident amidst the chaos and destruction left by the tornado. He delves into the critical role of effective communication, not only with his dedicated staff but also with hospital administrators and external agencies. Michael provides a behind-the-scenes look at the strategies and tools used to maintain clear and efficient communication channels during such a high-pressure situation. Listeners will gain valuable insights into the importance of strong leadership and the power of teamwork in crisis management. Michael highlights how the support and dedication of those around us can make a significant difference in navigating emergencies. His reflections on the tornado response underscore the resilience and preparedness required to handle large-scale disasters. Whether you're an EMS professional, a healthcare leader, or simply interested in emergency management, this episode offers a profound look into the challenges and triumphs of leading a hospital-based EMS agency through unprecedented adversity. Tune in to learn from Michael Dunavant's experiences and take away practical lessons in leadership, communication, and the indispensable value of a solid support network. Don't miss this compelling episode of the Tennessee EMS Education Association Leadership Podcast. Subscribe and listen now!

#20 - Navigating Leadership and Building Resilient Teams with Dr. Susan Hernandez

Play Episode Listen Later Jul 4, 2024 56:16


The 2024 TEMSEA Conference will be from July 24th through the 26th in Murfreesboro at the Embassy Suites Conference Center. Build your conference from the Leadership course, Educator track, and Provider tracks. You can also join us for a golf outing! Please visit tnemsea.com for more information and registration.Welcome to the TEMSEA Leadership Podcast, where we explore the journeys and insights of distinguished leaders in healthcare. In this episode, host Eric sits down with Dr. Susan Hernandez, the Associate Vice President and Health Systems Chief Nurse Executive in Dallas, Texas, at UT Southwestern University Hospitals. Susan shares her journey of moving from Chief Nursing Officer to Executive Chief Nursing Officer, discussing the challenges of transitioning to a new organization, the initial steps she took, and critical lessons learned. She emphasizes the importance of confidence, relationship-building, and having an open mind during such transitions.Susan also explains the qualities she looks for in executive team members and the critical factors that can lead to success or failure in leadership roles. Her insights on creating a solid team foundation and the importance of trust and transparency are invaluable. Leadership changes are inevitable, and Susan offers strategies for responding effectively. She highlights the importance of clear communication and establishing boundaries to manage changes smoothly. With 5,000 employees reporting to her, Susan discusses how she teaches her leaders about her communication and leadership style. She stresses the importance of transparency, problem-solving strategies, and the need to handle conflicts professionally and thoughtfully.Reflecting on her career advancement, Susan shares the factors that contributed to her success, the most significant lessons she has learned, and the challenges she currently faces. She underscores the importance of mentorship and continuous learning for personal and professional growth. Maintaining passion and motivation in high-level leadership roles can be challenging, and Susan discusses how she sustains her enthusiasm, manages work-life balance, and navigates crises and demanding situations. Her strategies for self-care and mindfulness offer practical advice for leaders at all levels.Susan also describes the characteristics of average and great employees from her perspective, highlighting the qualities and behaviors that define exceptional team members and contribute to a thriving work environment. Tune in to gain valuable leadership insights from Dr. Susan Hernandez as she shares her experiences and strategies for success in the ever-evolving field of healthcare leadership.

#20 - Navigating Leadership and Building Resilient Teams with Dr. Susan Hernandez

Play Episode Listen Later Jul 2, 2024 56:16


The 2024 TEMSEA Conference will be from July 24th through the 26th in Murfreesboro at the Embassy Suites Conference Center. Build your conference from the Leadership course, Educator track, and Provider tracks. You can also join us for a golf outing! Please visit tnemsea.com for more information and registration.Welcome to the TEMSEA Leadership Podcast, where we explore the journeys and insights of distinguished leaders in healthcare. In this episode, host Eric sits down with Dr. Susan Hernandez, the Associate Vice President and Health Systems Chief Nurse Executive in Dallas, Texas, at UT Southwestern University Hospitals. Susan shares her journey of moving from Chief Nursing Officer to Executive Chief Nursing Officer, discussing the challenges of transitioning to a new organization, the initial steps she took, and critical lessons learned. She emphasizes the importance of confidence, relationship-building, and having an open mind during such transitions.Susan also explains the qualities she looks for in executive team members and the critical factors that can lead to success or failure in leadership roles. Her insights on creating a solid team foundation and the importance of trust and transparency are invaluable. Leadership changes are inevitable, and Susan offers strategies for responding effectively. She highlights the importance of clear communication and establishing boundaries to manage changes smoothly. With 5,000 employees reporting to her, Susan discusses how she teaches her leaders about her communication and leadership style. She stresses the importance of transparency, problem-solving strategies, and the need to handle conflicts professionally and thoughtfully.Reflecting on her career advancement, Susan shares the factors that contributed to her success, the most significant lessons she has learned, and the challenges she currently faces. She underscores the importance of mentorship and continuous learning for personal and professional growth. Maintaining passion and motivation in high-level leadership roles can be challenging, and Susan discusses how she sustains her enthusiasm, manages work-life balance, and navigates crises and demanding situations. Her strategies for self-care and mindfulness offer practical advice for leaders at all levels.Susan also describes the characteristics of average and great employees from her perspective, highlighting the qualities and behaviors that define exceptional team members and contribute to a thriving work environment. Tune in to gain valuable leadership insights from Dr. Susan Hernandez as she shares her experiences and strategies for success in the ever-evolving field of healthcare leadership.

#19 - Resilient Leadership in Medicine: Insights from Dr. Wayne Lee

Play Episode Listen Later Jun 4, 2024 52:00


The 2024 TEMSEA Conference will be from July 24th through the 26th in Murfreesboro at the Embassy Suites Conference Center. Build your conference from the Leadership course, Educator track, and Provider tracks. You can also join us for a golf outing! Please visit tnemsea.com for more information and registration. In this episode of the TN Emergency Medical Service Education Association (TEMSEA) Leadership podcast, we are honored to welcome Dr. Wayne Lee, a distinguished physician and veteran. Dr. Lee's remarkable journey, serving as a flight surgeon in the Vietnam War to becoming a leader in emergency medicine, provides a wealth of insights and inspiration. Throughout the interview, Dr. Lee shares his experiences and lessons about leadership and management.Dr. Lee begins by discussing the moment he first realized his leadership potential and how his service as a flight surgeon began to shape his views on leadership. He highlights the critical lessons he learned during his military service, emphasizing the importance of adaptability, resilience, and the ability to make quick, informed decisions under pressure. These experiences profoundly influenced his approach to leadership in his subsequent medical career.As the conversation progresses, Dr. Lee elaborates on the evolution of his management style from his early days in the military to his current roles. He discusses the influence of Teddy Roosevelt's "The Man in the Arena" on his leadership philosophy, underscoring the value of perseverance and the courage to face challenges head-on. Dr. Lee also shares critical strategies for managing large groups and successful individuals, stressing the importance of clear communication, team cohesion, and leading by example.Dr. Lee's insights extend to mentoring and legacy, where he talks about his approach to mentoring younger leaders and the significance of distinguishing between perfection and excellence. He provides practical advice for aspiring leaders, encouraging them to focus on continuous improvement and to embrace the role of a listener to enhance their leadership effectiveness.Learning Points:The importance of adaptability, resilience, and informed decision-making learned from military service.Teddy Roosevelt's "The Man in the Arena " inspired the influence of perseverance and courage."Key strategies for managing teams include clear communication and leading by example.The significance of mentoring, focusing on continuous improvement, and distinguishing between perfection and excellence.Join us for an engaging and insightful conversation with Dr. Wayne Lee as we explore the principles and experiences that have shaped his exemplary leadership in the field of emergency medicine.

#18 - Leadership Lessons from a Lifetime in EMS: A Conversation with Robert Byrd

Play Episode Listen Later May 7, 2024 33:01


Please join us July 24-26, 2024, at the annual TEMSEA Education Conference in Murfreesboro, TN. There is something for everyone, plus a golf outing. For more information, visit the conference website TNEMSEA.com. In this episode, Robert Byrd, a distinguished veteran in the EMS sector, marks his retirement by reflecting on a remarkable 45-year career. From his beginnings as an ambulance driver to his pivotal role as Vice President of Government Affairs at GMR, Robert discusses the critical leadership principles that have shaped his journey. Listeners will gain wisdom on embracing transparency, the importance of relationships, and the necessity of patient-first care. Robert emphasizes the value of learning from mistakes, maintaining accountability, and staying involved with policymakers to impact change. Take advantage of these leadership takeaways that advocate for honesty, ethics, and a drive for excellence in any professional landscape.Leadership Takeaways:1. Embrace Accountability: Surrounding oneself with trusted partners can significantly enhance focus and success.2. Cultivate Strong Relationships: Building and maintaining relationships is foundational to effective leadership and community impact.3. Prioritize Transparency and Engagement: Transparent communication and active engagement with policymakers are crucial in navigating and influencing the EMS landscape.

#17 Leadership Insights from the Front Lines: Lessons from the 2024 TASA Conference

Play Episode Listen Later Apr 2, 2024 64:41


In this enlightening episode of the TEMSEA Leadership podcast, we take you back to the heart of February, to the Tennessee Ambulance Service Association Leadership Conference. Here, seasoned TN EMS leaders shared their invaluable insights and personal journeys, illuminating the path to effective leadership within the high-stakes world of emergency medical services. Join us as we distill the essence of these thought-provoking discussions, focusing on key themes of resilience, communication, and innovation. Our guests, a diverse group of EMS veterans, administrators, and frontline heroes, dive deep into what it means to lead with empathy, maintain team morale in the face of adversity, and navigate the ever-evolving challenges of the EMS landscape. Highlights include: * Resilience in Leadership: Learn how resilience shapes leaders, allowing them to support their teams, adapt to change, and overcome the unpredictable nature of EMS work. * Communication as a Cornerstone: Discover the critical role of clear, compassionate communication in building trust, ensuring effective team dynamics, and enhancing patient care. * Innovation and Adaptation: From technological advancements to shifts in patient care protocols, hear how leaders stay ahead of the curve, fostering a culture of continuous improvement and learning. * Empathy and Understanding: Uncover the power of empathy in leadership, a key ingredient for creating a supportive and inclusive work environment that values each member's well-being and professional growth. Through these discussions, our guests share their experiences and offer practical advice and strategies for aspiring and current leaders within the EMS community. Whether you're looking to enhance your leadership skills or gain a deeper appreciation for the complexities of EMS management, this episode promises a wealth of knowledge and inspiration. Don't miss this journey into the heart of EMS leadership. Tune in to gain perspectives that could shape your approach to leadership in emergency medical services and beyond. We always thank our listeners for their continued support and invite feedback, questions, or ideas for future episodes. Contact us via our website or social media channels to join the conversation. Let's continue to lead, learn, and inspire together.

#16 Lead & Inspire: Enhancing Motivation, Self-Awareness & Team Dynamics with Meredith Boggs

Play Episode Listen Later Mar 5, 2024 49:06


Join us for a riveting episode of our TEMSEA Leadership podcast, where we explore the Enneagram's transformative power in EMS leadership with the esteemed Meredith Boggs. A critical care nurse, EMT, speaker, author, and Enneagram expert, Meredith unveils how this ancient personality system can revolutionize our understanding of motivation, self-awareness, and team dynamics.Meredith introduces the Enneagram, a tool that outlines nine personality types, offering insights into behaviors, motivations, and interpersonal dynamics. Specifically for EMS leaders, understanding these types can significantly improve communication, conflict resolution, and team cohesion in high-stress situations.Through practical examples, Meredith illustrates the Enneagram's application in real-world EMS settings, demonstrating its potential to foster a positive work culture and enhance team performance. She emphasizes the importance of self-awareness in leadership, showing how a deeper understanding of oneself and team members can lead to more empathetic and effective leadership strategies.This episode is packed with actionable advice for EMS leaders looking to harness the Enneagram for personal growth and team development. Meredith's stories and insights provide a clear pathway for integrating this powerful tool into leadership practices, aiming to inspire and elevate EMS teams.Whether you're new to the Enneagram or seeking to deepen your application of it in leadership, this conversation with Meredith Boggs is a valuable resource for anyone looking to enhance their leadership skills and foster a more dynamic and supportive team environment.Tune in to discover how the Enneagram can transform your leadership approach, helping you to lead with greater insight and inspire your team to new heights.Please consider give us a thumbs up and subscribe to hear more episodes. You can also watch these episodes on our TEMSEA Leadership YouTube channel.

#15 Medicine, Mistakes, and Mastery: A Deep Dive with Healthcare Maverick Dr. Peter Antevy

Play Episode Listen Later Feb 6, 2024 61:08


Welcome to this episode of the EMS Leadership podcast, where we have the privilege of hosting Dr. Peter Antevy, a renowned figure in pediatric emergency medicine and pre-hospital care. Dr. Antevy, the founder and Chief Medical Officer of Handtevy - Pediatric Emergency Standards, Inc., is a visionary who has revolutionized the approach to pediatric resuscitation, simplifying complex procedures and enhancing the efficiency of emergency medical services. With a rich educational background from the University of Miami School of Medicine and specialized training from the Children's Hospital of Los Angeles and Pittsburgh, Dr. Antevy brings a wealth of knowledge and experience to the table. His leadership extends across various fire-rescue departments in Florida, impacting the lives of thousands of paramedics and the communities they serve. Join us as we dive into an enlightening conversation with Dr. Antevy, exploring his journey, innovations, and the profound impact of his work in emergency medical care. In this episode, you will hear about: * Navigating Medical Errors and Continuous Learning: Discuss how leaders in the EMS field can learn from medical errors, implement changes, and foster a culture of continuous improvement and accountability. * Innovative Approaches to Medication Dosage and Treatment: Exploring new methods and strategies for medication dosage in pediatric care and how leaders can encourage innovation and adaptation of these practices in emergency medical services. * The Role of Emotional Support and Communication in EMS: Highlighting the importance of providing emotional support to patients and their families and effective communication among healthcare teams as critical aspects of EMS leadership. * Challenges and Perseverance in Healthcare Entrepreneurship: Addressing the challenges faced by leaders in developing and growing healthcare companies, focusing on the perseverance required to overcome resistance and drive change in the EMS industry.

#14 Leading Under Pressure: Insights from EMS Top Leader Matt Philbrick

Play Episode Listen Later Jan 2, 2024 52:08


Please join us at the Tennessee Ambulance Service Association 2024 Mid-Winter Leadership Conference February 21st - 23rd in Gatlinburg, TN. More information is available by the website https://tennesseeambulance.com/upcoming-events/ Please subscribe to our TEMSEA Leadership Podcast on your favorite platform or subscribe to us on YouTube. We welcome your comments. Remember to give us a Five Star rating and share these with your colleagues. Join host Eric Clauss in a captivating episode featuring Matt Philbrick, a distinguished EMS leader with over two decades of experience and two master's degrees. He was recognized as one of the top 40 under 40 EMS leaders and shares profound insights into effective leadership in high-pressure medical emergencies. Listeners will explore the importance of adaptability, impactful communication, and continuous learning in EMS. This episode is a rich resource for anyone aspiring to lead in challenging environments, offering invaluable lessons from Matt's remarkable journey and expertise.

# 13 Empowering Leadership: Insights from Phil Sanderson

Play Episode Listen Later Dec 5, 2023 42:46


In this enlightening episode of the TEMSEA Leadership Podcast, host Eric Claus engages with Phil Sanderson, a seasoned EMS professional and certified leadership coach. With over three decades in the field, Phil shares his rich experiences and pivotal moments from his leadership journey. He emphasizes the value of continuous learning, the importance of understanding leadership beyond titles, and the necessity of intentional personal and professional growth. Key takeaways include the significance of character in leadership, the challenges of transitioning into leadership roles, and the crucial role of mentorship. Phil's insights are not just theoretical; they are deeply rooted in his extensive practical experience, making this episode a valuable resource for aspiring and established leaders alike. Three Main Leadership Concepts:1. Continuous Learning and Development: Phil advocates for the ongoing pursuit of knowledge and self-improvement. He stresses that leadership is a lifelong journey, not a destination, and emphasizes the importance of staying curious and open to new ideas and perspectives. 2. Leadership Beyond Titles: The conversation highlights that leadership is not just about holding a position of authority. It's about influence, character, and the ability to positively impact others. Phil discusses how true leadership involves servitude, compassion, and a commitment to the growth of others. 3. Intentionality and Reflection: A significant focus is placed on the need for leaders to be intentional in their actions and decisions. Phil underscores the value of reflection, both on past experiences and future goals, as a tool for personal and professional development. This concept encourages leaders to regularly assess their progress and recalibrate their approach as necessary.

#12 Attributes of a Role Model Leader

Play Episode Listen Later Nov 7, 2023 55:42


As always, we want to hear from you. Please consider sending us your feedback by filling out this short survey. In a riveting episode of the TEMSEA Leadership Podcast, we're privileged to host the esteemed Pastor, Speaker, and Church Leadership Expert Chris Brown. With over 20 years in ministry and financial fields and having worked alongside many national leaders, Chris's insights are not to be missed. Throughout the episode, Chris delves into five pivotal leadership lessons:* The Primacy of People: Leadership, at its core, is about people, emphasizing the significance of human connection in any leadership role.* Find Fulfillment through Community and Purpose: Chris speaks on the profound joy derived from community, the clarity of purpose, and the necessity of moments of reflection.* Impact Through Vulnerability: Authenticity and vulnerability are cornerstones of impactful leadership, urging leaders to embrace and share their genuine experiences.* Not Everything Needs the Spotlight: A lesson in humility, underscoring that effective leadership often thrives behind the scenes.* The Importance of Respect: Respect is the bedrock principle of leadership, fostering trust and nurturing a positive organizational culture. Drawing inspiration from his book "Restored," Chris also touches upon the transformative power of personal adversities. Away from the limelight, Chris's farm life in Columbia, TN, and his family adventures offer a grounding perspective. This episode is an essential guide for leaders aspiring to lead with authenticity, compassion, and intentionality.

#11-2 Resilience Unveiled: Part 2 with Jason Koger</a#x3E;

Play Episode Listen Later Oct 17, 2023 47:00


Don't miss the conclusion episode, where Jason's story will leave you inspired and equipped with the leadership insights needed to thrive in the ever-evolving world of EMS.

#11 Resilience Unveiled: Lessons from Extraordinary Leadership with Jason Koger (Part 1)

Play Episode Listen Later Oct 3, 2023 47:00


In this captivating episode of the Emergency Medical Services Leadership podcast, we journey through the extraordinary life and leadership path of Jason Koger. Prepare to be inspired as we explore how Jason turned adversity into triumph and emerged as a beacon of inspiration within the EMS community. Jason Koger's life was forever altered in early March 2008 when a tragic accident resulted in the loss of both his arms. As he emerged from the anesthesia-induced haze in the Burn Center at Vanderbilt University Medical Center, he was confronted with the daunting reality of life with a disability. Through his remarkable journey, he exemplifies key leadership qualities that resonate profoundly within the EMS community. Notably, Jason Koger was a guest speaker at the 2019 TEMSEA Conference, where he left a lasting impression on attendees. Their feedback reflected amazement at what Jason brought to the conference—a powerful testament to the impact of his leadership journey and the wisdom he shares. Being Successful Is a Choice: Jason's story underscores the powerful notion that success is a choice. Despite facing unimaginable challenges, he chose to redefine his identity, embrace change, and lead by example. His journey reminds us that leadership often begins with the choice to persevere and excel, regardless of the circumstances. Others Depend on You as a Leader: Jason's experiences as a bilateral arm amputee highlight leaders' critical role in the lives of those they serve. Whether in EMS or any other field, leaders are depended upon by their teams and communities. Jason's journey inspires leaders to recognize the profound impact they can have on others and the responsibility that comes with it. Faith, Determination, and Grit Will Get You Through Anything: Jason's unwavering faith, determination, and sheer grit propelled him through the most challenging moments of his life. These qualities are at the heart of his resilience and success. Leaders can draw strength from his example, understanding that faith in oneself, determination to overcome obstacles, and unyielding grit can conquer even the most daunting challenges. Join us as we dive deep into Jason Koger's incredible narrative on the Emergency Medical Services Leadership podcast. His story serves as a potent reminder that leadership within the EMS community is not just about saving lives but also about inspiring resilience, fostering adaptability, and creating a supportive and inclusive environment for all team members. Don't miss this episode, where Jason's story will leave you inspired and equipped with the leadership insights needed to thrive in the ever-evolving world of EMS.

#10: Leading Through Adversity: Cultivating Safety, Resilience, and Preparedness in Healthcare with Krista Haugen

Play Episode Listen Later Sep 5, 2023 61:00


This episode can be seen on our YouTube Podcast channel. We would love to hear from you! Please consider giving us your feedback about the Leadership Podcast by going to this link so we can deliver meaningful content.In this episode, we have the privilege of delving into the world of leadership through the lens of Krista Haugen, a seasoned expert in emergency, critical care, and flight nursing with over twenty-five years of experience through her remarkable career and personal experiences, where adversity became the catalyst for her passion in prevention and preparedness in healthcare. As a survivor of a helicopter EMS crash, Krista's unique perspective has ignited her commitment to mitigating the physical and psychological toll on patients and providers.In this conversation, Krista shares her expertise on the crucial role of leadership in fostering a culture of prevention and preparedness within organizations and the public healthcare system. Drawing from her strengths of empathy, adaptability, and developer skills, Krista provides practical insights into bridging communication gaps between leadership and staff, harnessing the power of survivor experiences, and driving resilience in high-stress environments.Discover how incident review models like Just Culture and High Reliability can revolutionize safety, continuous learning, and improvement under effective leadership. Explore Krista's strategies for predicting and addressing risks while her expertise in coaching and mentoring shines a light on supporting team members through adversity.From her experiences, we unravel the art of tailored communication for impactful safety culture promotion, and we envision the evolving role of leaders in shaping the future of trauma prevention within emergency medical services.Join us in this enriching episode as Krista Haugen unpacks the profound connection between leadership, adversity, and pursuing safer, more resilient healthcare systems.

Award-Winning Emergency Physicians Share Their Secrets to Success

Play Episode Listen Later Aug 1, 2023 55:05


We would love to hear from you! Please consider giving us your feedback about the Leadership Podcast by going to this link so we can deliver meaningful content. In this episode Dr. Jeremy Brywczynski and Dr. Jared McKinney, both highly accomplished and respected leaders in the field of emergency medicine, generously share their secrets to success. Dr. Brywczynski emphasizes the importance of effective communication and building solid relationships within the team. He believes that fostering a culture of open dialogue and collaboration allows for the best outcomes. Additionally, Dr. McKinney highlights the significance of continuous learning and personal growth. He encourages aspiring leaders to stay updated on their field's latest advancements and never shy away from seeking new challenges. Both leaders stress the value of leading by example, displaying integrity, and being compassionate towards patients and colleagues. Their shared wisdom serves as a guiding light for aspiring leaders in the field of emergency medicine, inspiring them to lead with excellence and humility.Jeremy Brywczynski, M.D. completed his residency in emergency medicine, as well as a fellowship in emergency medical services at a Vanderbilt University Medical Center. He currently serves as the medical Director of LifeFlight air medical EMS, in addition to Associate Medical Director of the Nashville Fire department.Jared McKinney, M.D. earned an undergraduate degree from Purdue University in Engineering. He graduated from Vanderbilt University School of Medicine and then completed a residency in Emergency Medicine at Vanderbilt. During his residency he was presented with the Ian D. Jones Chief Resident's Award. Following his residency, he did an EMS Fellowship at Vanderbilt Medical Center. Jared has been an Assistant Professor of Emergency Medicine at Vanderbilt since 2007. He is also Assistant Medical Director for Metro Nashville Fire Department and also serves as Medical Director of Life Flight Event Medicine as well as Chairman of the Resuscitation Committee.

Leading Yourself Through the Lens of the Younger Generation

Play Episode Listen Later Jul 4, 2023 48:32


In this special episode, we transition to a more light-hearted conversation and explore powerful fundamental nuggets of leadership. You will hear a warm, funny, yet heartfelt conversation between Eric Clauss and his son, Chris. Leadership is about influence, but what does it take to build influence? This podcast is unique and will speak to many people no matter where their leadership journey has them currently. Chris Clauss will speak to self-discipline, the perspective of self-development while becoming a more decisive leader, and what a young person can look for in the leaders above them.Did you spot these leadership nuggets?-building influence as a leader-self discipline-self development -identifying leadership mentors

Mental Strength: Leading yourself through the storms.

Play Episode Listen Later Jun 6, 2023 63:21


Chad Hollingsworth is no stranger to emergency service. He has served over 20 years as a Firefighter, Paramedic, Nurse, and Educator. We have all had a call that haunts us. In this month's podcast, Chad Hollingsworth discusses a call with Eric that could have haunted him, but he has turned the tragedy of the mission into something many have and will learn from. You will want to listen, most likely several times, to this robust conversation on achieving mental strength.

Leading through the Dark Days

Play Episode Listen Later May 2, 2023 39:48


EMS Director Brent Dyer joins Eric Clauss this month to talk about leading a team, and oneself, through the most challenging situations and calls.

Invisible Wounds: Understanding the Effects of Secondary Trauma on Emergency Providers

Play Episode Listen Later Apr 4, 2023 53:56


On behalf of TEMSEA, this episode is dedicated to all the emergency responders and emergency department clinicians serving those of the Convent School shooting in Nashville, Tn. Our thoughts and prayers go out to all those who have ever been affected by these tragic events. We hope this episode has been helpful to you. In this episode, Eric Clauss joins Dr. Travis McCall. Dr. McCall is a critical care paramedic and nurse who recently obtained his doctorate in nursing. Eric and Dr. McCall explore the emotional toll secondary trauma has on various emergency medical professionals, the concept of secondary trauma, and how to recognize and deal with its effects. Helpful article links mentioned in this episode: Caring for Patients From a School Shooting: A Qualitative Case Series in Emergency Nursing“Was Definitely Different Because They Were Kids”: Caring for Patients From a School ShootingPiloting Peer Support to Decrease Secondary Traumatic Stress, Compassion Fatigue, and Burnout Among Air Medical Crewmembers

TASA Leaders and Award Winners

Play Episode Listen Later Mar 14, 2023


Click the link to learn more about the Tennessee Ambulance Service Association (TASA)

Leading Through the Fire

Play Episode Listen Later Feb 24, 2023 62:17


In 2016 Tennessee experienced one of its biggest natural disasters. In this episode, Eric has the pleasure of sitting with Chief Greg Miller as he shares with us the intense and complex decision-making experiences he faced for several days.For more information about TEMSEA and the upcoming conference in July 2023, please check out our website at www.tnemsea.com.

Welcome to the TEMSEA Leadership Podcast - Introducing Our Team

Play Episode Listen Later Feb 14, 2023


TEMSEA Leadership Podcast

Play Episode Listen Later Jan 26, 2023 0:49


TEMSEA Leadership Podcast with host Eric Clauss

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