The Indispensables

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Based on Bruce Tulgan's new book, The Art of Being Indispensable at Work, The Indispensables is a podcast series about how real people, in the real world, become indispensable, go-to people who stand the test of time at work. Featuring conversations with

RainmakerThinking, Inc.


    • May 26, 2022 LATEST EPISODE
    • infrequent NEW EPISODES
    • 43m AVG DURATION
    • 85 EPISODES


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    Latest episodes from The Indispensables

    Mike Smith: The Great Rethink

    Play Episode Listen Later May 26, 2022 39:29


    In this week's episode, Bruce talks with Mike Smith, a Producer and member of the Lockton Companies in the Northeast. He is also a fellow Pittsfield native, and he and Bruce discussed the Great Rethink and what companies can do to show they genuinely care about hiring and retaining the best people.

    Chris Deferio: Lessons from the coffee shop

    Play Episode Listen Later May 18, 2022 45:32


    In this episode, I talk with Chris Deferio about coffee, leadership, and where they meet. Learn more about Chris's work at his website: https://keystotheshop.com/

    Katrina Williams: Engaging and retaining talent as a leader

    Play Episode Listen Later May 13, 2022 38:40


    In this episode I talk with a true force of nature, Katrina Williams, Head of Sales and ITS Capability for CDW, the technology giant: "Nobody wants to leave an organization where they are involved and invested and they know they're being invested in." Learn more about CDW at their website: https://www.cdw.com/

    Beth Segovia: Fearless leadership

    Play Episode Listen Later May 5, 2022 40:37


    This week, I talk with Beth Segovia, Chief Operating Officer at ChannelAdvisor. Learn more about ChannelAdvisor on their website: https://www.channeladvisor.com/

    Dave Christiansen: Lead with reliability and transparency

    Play Episode Listen Later Apr 27, 2022 41:04


    "When people are unsure and unclear as to what they can expect from you, that starts causing a divide." - Dave Christiansen In this episode, I talk with Dave Christiansen, the longtime CEO of the billion-dollar agricultural co-op, MKC. And, by the way, he's the star of Chapter 8 of my book, The Art of Being Indispensable at Work. Get the book on Amazon: https://www.amazon.com/Art-Being-Indispensable-Work-Overcommitment/dp/1633698491/

    Martin Pitt: Relationship and trust building tips from counter-intelligence

    Play Episode Listen Later Apr 14, 2022 42:32


    My guest this week is Chief Master Sergeant Marty Pitt, retired from the Air Force Office of Special Investigations. Marty is a longtime client of mine and just a really fascinating guy. We talked a lot about developing sources and working sources from an intelligence and law enforcement standpoint. I hope you enjoy the conversation.

    Ryan Jenkins: Combating loneliness at work

    Play Episode Listen Later Mar 24, 2022 44:51


    Join Bruce this week for his conversation with Ryan Jenkins, speaker and co-author of Connectable: How Leaders Can Move Teams from Isolated to All In. During their time together, Ryan shares how he conducted his Gen Z research and loneliness project, along with some of the results. (Spoiler alert: Gen Z is the loneliest! But not by much.) And social snacking...is a thing! Additionally, they explore what worker loneliness means for leaders and employers, the difference between connection and convenience, and the concept of "beneficiaries of labor". Buy your copy of Connectable on Amazon: https://www.amazon.com/Connectable-Leaders-Move-Teams-Isolated/dp/1264277504

    Calista Corley: Extending vulnerability and showing your work as a leader

    Play Episode Listen Later Mar 17, 2022 45:32


    This week, Bruce speaks with Calista Corley, Chief Revenue Officer for Fuel Cycle. She shares her experience of being a female leader in a male-dominated field, and her passion for elevating and supporting women and their voices. Her insight about extending vulnerability and showing your work when it comes to personal growth makes for great conversation. Calista also explains that it is not just possible, but rather a responsibility, to respectfully question authority. Learn more about Fuel Cycle at their website: https://fuelcycle.com/

    Jonathan Gold: What leaders can learn from summer camps

    Play Episode Listen Later Mar 9, 2022 50:41


    In this episode, I talk with Jonathan Gold, CEO of the Arbor Group of Summer Camps. We talked about the power of play, the special importance of summer camp to individual development, and what business leaders, school leaders, and community leaders can learn from the mission-driven power of leadership in camps.

    Jasmine Martirossian: Keeping the ego out of senior leadership

    Play Episode Listen Later Feb 23, 2022 51:48


    This week, Bruce talks with Jasmine Martirossian, VP of Marketing at TÜV SÜD Americas. Jasmine shares her strategy for joining a new team, why success usually begets success, how crossword puzzles relate to good project management, and how her experiences as a leader in an international organization have been sources of both vulnerability and strength. Learn more about TÜV SÜD on their website: https://www.tuvsud.com/en-us

    Dr. Karyn Gordon: The Three Chairs

    Play Episode Listen Later Feb 16, 2022 32:32


    In this episode, I talk with Dr. Karyn Gordon. She spent the first ten years of her career working with Millennials and families. She still works as a practicing therapist on top of her leadership coaching. We talked about her new book, The Three Chairs: How Great Leaders Drive Communication. Learn more about Dr. Gordon's work on her website: https://dkleadership.org/

    Dr. Jean Kanokogi: Get Up and Fight

    Play Episode Listen Later Feb 9, 2022 42:29


    This week, Bruce talked with Dr. Jean Kanokogi. Jean shared her mother Rusty's incredible story as the woman to bring women's Judo to the Olympics, the ways her mother's resilience influenced her journey to become a US federal agent, and how being a New Yorker during 9/11 inspired her to use communication and martial arts to improve law enforcement and heal others. Learn more about Project Rusty, and Dr. Kanokogi's co-authored memoir, Get Up & Fight: https://www.rustykanokogi.com/product-page/get-up-fight-the-memoir-of-rusty-kanokogi-special-edition-40th-anniversary

    Elaine Jacques: Using assessments to improve communication

    Play Episode Listen Later Feb 2, 2022 34:06


    In this episode, I had a great conversation with Elaine Jacques the leadership coach, about conversational awareness and how to tap into the power of assessments. Connect with Elaine on LinkedIn: https://www.linkedin.com/in/elainejacques/

    Shelby Kennedy: Navigating the music biz 'high school'

    Play Episode Listen Later Jan 26, 2022 36:40


    In this episode, I talk with Shelby Kennedy. He's a multi-talented Nashville legacy, with 25 years' experience in the music industry, and current President of Amazing Radio USA. To learn more about Amazing Radio, visit their website: https://amazingradio.us/

    Dima Dubitsky: Cross-functional collaboration in R&D

    Play Episode Listen Later Jan 19, 2022 37:55


    In this episode, I talk with my good friend Dima Dubitsky about cross-functional collaboration, research and development, and new product innovation.

    Lou Adler: How to get hiring right

    Play Episode Listen Later Jan 12, 2022 38:06


    This week, Bruce talks with Lou Adler, CEO of Performance-Based Hiring Learning Systems, and author of Hire with Your Head and The Essential Guide for Hiring. In the midst of the Great Resignation, there was no better time for Bruce and Lou to discuss what hiring managers get wrong about building job profiles, identifying top candidates, and the pitfalls of HR software. To learn more about Lou's work, visit the Performance-based Hiring website: https://www.louadlergroup.com/

    Peter Klein and Kevin Bryant: Managing in the Educated Change Metaverse

    Play Episode Listen Later Jan 6, 2022 41:51


    Happy New Year, and welcome back to The Indispensables! My first guests in 2022 are Peter Klein and Kevin Bryant from Educated Change. To learn more about Educated Change, visit their website: https://www.educatedc.com/

    Tia Newcomer: How to succeed as the new CEO

    Play Episode Listen Later Dec 1, 2021 40:00


    In this episode, I talk with Tia Newcomer about her incredible career and her amazing approach to on-boarding as the new CEO of CaringBridge. To learn more about CaringBridge's amazing non-profit work, visit their website: https://www.caringbridge.org/

    Ted Sundquist: Football and leadership

    Play Episode Listen Later Nov 18, 2021 54:40


    In this episode, I talk football and leadership with Ted Sundquist who, by the way, was the General Manager of the Denver Broncos. Learn more about Ted's work in VR on the Sports VTS website: https://sportsvts.com/

    David Nour: Curve benders and building relationships

    Play Episode Listen Later Oct 27, 2021 55:18


    This week, I talk with best-selling author David Nour about building relationships and what--or who--are curve benders. Learn more about David's work on his website: https://nourgroup.com/

    Alex Tremble: How to get ahead by being a great mentee

    Play Episode Listen Later Oct 20, 2021 56:22


    In this episode, I talk with Alex Tremble, host of the Alex Tremble Show. Alex is someone who has been super successful building relationships by adding value for others at every opportunity. Listen to the Alex Tremble Show: https://the-alex-tremble-show.captivate.fm/

    Scott Sommer and Christina Kull Martens: Happy 75th Anniversary to the Northrop Grumman Management Club

    Play Episode Listen Later Oct 13, 2021 32:21


    In this episode, we have Scott Sommer and Christina Kull Martens from Northrop Grumman. This is our Happy 75th Anniversary to the Northrop Grumman Management Club episode! Learn more about the Northrop Grumman Management Club at their website: https://www.mgmtclub.com/

    Erin Tice: Authenticity, structure, and being the best you can be

    Play Episode Listen Later Oct 7, 2021 40:23


    In this episode, I talk with Erin Tice, Senior Director at Generate Life Sciences. She happens to be one of my favorite clients and somebody I am proud to say I identified as a rising superstar. She does not disappoint. Learn more about Generate Life Sciences at their website: https://www.generate.com/

    Alec Wightman: Music In My Life: Notes from a Longtime Fan

    Play Episode Listen Later Sep 30, 2021 37:25


    In this episode, I talk with Alec Wightman, author of Music in My Life: Notes from a Longtime Fan. And get this, this guy was chairman of the board of the Rock & Roll Hall of Fame. Get your copy of Music in My Life on Amazon: https://www.amazon.com/Music-My-Life-Notes-Longtime/dp/1951568133

    Ben Gundersheimer: Making music for children and families as Mister G

    Play Episode Listen Later Sep 22, 2021 46:31


    In this episode, I talk to the incredible Mister G, Ben Gundersheimer, my dear friend and an incredible songwriter and performing artist whom I love dearly. Learn more about Ben's music, books, and activism at his website: https://mistergsongs.com/

    Brad Berens: What business leaders can learn from Shakespeare

    Play Episode Listen Later Sep 16, 2021 46:11


    In this episode, I talk with my old friend Brad Berens about the power of language and even what we can learn about business from Shakespeare. Learn more about Brad at his website: http://bradberens.com/ And learn more about Big Digital Idea Consulting at their website: http://bigdigitalideaconsulting.com/

    Bhavik Modi: Innovation, brewing, and preparing for the future of work

    Play Episode Listen Later Sep 9, 2021 48:03


    In this episode, I talk with Bhavik Modi, Associate Director at BTS, about preparing for the future of work. Learn more about BTS at their website: https://www.bts.com/

    Brent Kondritz: Teaching leaders how to lead

    Play Episode Listen Later Sep 1, 2021 38:52


    In this episode, I talk with Brent Kondritz, Executive Director of the University of Dayton Center for Leadership. We had a great chat about teaching leaders how to lead. To learn more about the University of Dayton Center for Leadership, visit their website: https://udayton.edu/centerforleadership/index.php

    Alyssa Rapp: Leadership & Life Hacks

    Play Episode Listen Later Aug 26, 2021 45:57


    In this episode, I talk with the incredible entrepreneur, Alyssa Rapp. At the time of this recording, she was the CEO of Surgical Solutions, a Deerfield-based healthcare company. These days, she's serving as CEO at Healthwell Acquisition Corp. I. Wait until you get to know her--she's incredible. Get Alyssa's book, Leadership & Life Hacks: Insights From A Mom, Wife, Entrepreneur & Executive, on Amazon: https://www.amazon.com/Leadership-Life-Hacks-Entrepreneur-Executive/dp/1946633836 Learn more about Surgical Solutions at their website: https://surgical-solutions.com/ Learn more about Healthwell Acquisition Corp. I at their website: https://healthwellspac.com/

    Elizabeth Yntema: Bringing gender equity to the world of dance

    Play Episode Listen Later Aug 18, 2021 50:48


    In this episode, I talk with Elizabeth Yntema of the Dance Data Project about moving the stodgy, conservative global industry of ballet with a tiny team of dedicated part-timers and volunteers, by staying flexible and listening actively. To learn more about the Dance Data Project, visit their website: https://www.dancedataproject.com/

    Devin Bramhall and Haley Bryant: Turning values into virtues at Animalz

    Play Episode Listen Later Aug 11, 2021 46:13


    In this episode, I talk with Devin Bramhall and Haley Bryant, CEO and COO respectively, of Animalz. Wait until you hear them, they are a real dynamic duo. Learn more about Animalz at their website: https://www.animalz.co/

    Austin Sarat: Mission-driven and service-minded teaching

    Play Episode Listen Later Aug 4, 2021 28:41


    In this episode, I talk with the famous political scientist, Austin Sarat. By the way, he was my thesis advisor in college. Learn more about Prof. Sarat on Amherst College's website: https://www.amherst.edu/people/facstaff/adsarat

    Erine Gray: Building a mission-driven organization from personal hardship

    Play Episode Listen Later Jul 28, 2021 40:44


    In today's episode, I talk with Erine Gray about how his mother's illness led him on a mission and he founded Aunt Bertha, the public benefit corporation. To learn more about Aunt Bertha, visit their website: https://company.auntbertha.com/about/

    Amy Speace: Becoming a real-life rockstar in the American folk scene

    Play Episode Listen Later Jul 21, 2021 47:47


    In this episode, I talk with my old friend Amy Speace about how she became a real-life rockstar. To learn more about Amy and her music, visit her website: https://www.amyspeace.com/

    Dr. Jay Morris: Servant leadership and building new leaders

    Play Episode Listen Later Jul 15, 2021 34:54


    In this episode, I talk with Dr. Jay Morris about servant leadership and a whole lot more: his fascinating career, and his role running the education function at Yale New Haven Health System. Learn more about Yale New Haven Health at their website: https://www.ynhhs.org/

    The RainmakerThinking Dream Team

    Play Episode Listen Later Jul 7, 2021 48:58


    In this episode, I talked with our very own team here at RainmakerThinking. Our dream team, the best team I've ever had in 27 years of business: Kim Math, Liz Richards, and Cheryl Wolansky. To learn more about our work, visit: https://rainmakerthinking.com/

    Mala Subramaniam: Beyond Wins

    Play Episode Listen Later Jun 30, 2021 45:32


    In this episode, I talk with Mala Subramaniam, executive coach and the author of Beyond Wins. To learn more about Mala and her book, visit: https://beyondwins.com/

    Bernerd George: Empowering teams to work cross-functionally at Ball Aerospace

    Play Episode Listen Later Jun 23, 2021 46:02


    In this episode, I talk with Bernerd George about empowering teams to work interdependently in highly cross-functional organizations. And in the case of Mr. George, that's for mission assurance when sending payloads up into space. Learn more about Ball Aerospace at their website: https://www.ball.com/aerospace *A correction: At about the 6-minute mark, Bernerd mentions that Ball Corp. is 80,000 people. The actual number is closer to 22,000.

    Suneet Bhatt: Purpose-driven outsourcing at Boldr

    Play Episode Listen Later Jun 16, 2021 51:45


    In this episode, I talk with Suneet Bhatt about purpose-driven outsourcing. To learn more about Boldr, visit their website: www.boldrimpact.com You can also learn more about Suneet's new venture, helping people discover their authentic stories, at: http://myauthenticstory.com (myauthenticstory.com)

    Bela Barner: 'Aha' moments and understanding human behavior

    Play Episode Listen Later Jun 10, 2021 46:56


    In this episode, I talk with my old friend Bela Barner about helping lead executive teams through complex, high-stakes decisions. Learn more about Bela's work at the JW Croft Consulting Group website: http://jwccg.com/

    Assaf Gal: Preparing to be the right you for the right moment

    Play Episode Listen Later Jun 2, 2021 45:54


    In this episode, I talk with Assaf Gal, who is a Crunch Fitness entrepreneur extraordinaire. We talked about helping people learn to help themselves.

    Stephanie Ybarra: Leading through change at Baltimore Center Stage

    Play Episode Listen Later May 26, 2021 52:15


    In this episode, I talk with Stephanie Ybarra who is an incredible, mission-driven, dramatic arts entrepreneur. She's the Artistic Director for Baltimore Center Stage. Learn more about Baltimore Center Stage at their website: https://www.centerstage.org/

    Revising, editing, and tuning in to others with author Pamela Haag

    Play Episode Listen Later May 19, 2021 48:21


    In this episode, I talk with my dear friend Pamela Haag, a renowned scholar, author, and developmental editor for hire. Get Pamela's new book, Revise: The Scholar-Writer's Essential Guide to Tweaking, Editing, and Perfecting Your Manuscript, on https://www.amazon.com/Revise-Scholar-Writers-Essential-Perfecting-Manuscript/dp/0300243677 (Amazon).

    Advancements in military medicine and delivering on mission with CFO Craig Anderson

    Play Episode Listen Later May 13, 2021 44:30


    In this episode, I talk with my old friend and client Craig Anderson, who is now CFO of Operation Smile. This is a man who spent decades as CFO of the Henry Jackson Foundation for the Advancement of Military Medicine, serving the interests of military medicine on behalf of the men and women who have served this great country in the Armed Forces. Learn more about Operation Smile at their website: https://www.operationsmile.org/ The Henry M. Jackson Foundation for the Advancement of Military Medicine: https://www.hjf.org/

    Authentic communication with Jennifer Russo, Senior Director of Corporate Communications & HR Strategy at Banner Health

    Play Episode Listen Later May 5, 2021 44:21


    In this episode, I talk with Jennifer Russo. She's Senior Director of Corporate Communications & HR strategy for the largest employer in Arizona, Banner Health. We talked about authenticity, and communicating amidst so much uncertainty and crisis.

    Developing agile, collaborative teams with staffing manager Robyn DeWees

    Play Episode Listen Later Apr 28, 2021 44:24


    In this episode, I talk with Robyn DeWees, who is a staffing manager for a major defense contractor. We talked about speaking up (even if it's not necessarily what the other person wants to hear). We talked about developing agile, collaborative teams using the SCRUM framework, and a lot more.

    The Price You Pay for College with Ron Lieber

    Play Episode Listen Later Apr 20, 2021 50:10


    This week, I talked with New York Times columnist, author, and old friend, Ron Lieber, about his book, The Price You Pay for College. And, how he came to be a person of such tremendous influence in his own life. To learn more about Ron's new book, visit: https://ronlieber.com/books/the-price-you-pay-for-college/

    Always be willing to learn with strategy and operations leader Trip Tripathy

    Play Episode Listen Later Apr 15, 2021 47:40


    In this episode I talk with Trip Tripathy, he's the head of the CEO advisory practice at Kaufman Rossin. He advises: always be learning, and don't be afraid to take new opportunities. Follow the path new opportunities lead you down. Learn more about Kaufman Rossin's services at their website: https://kaufmanrossin.com/

    Remaining resilient and preparing for adversity with Inteletravel co-founder James Ferrara

    Play Episode Listen Later Apr 6, 2021 35:38


    In this episode, I talk with James Ferrara, co-founder of Inteletravel. We talked about about how James was able to, with his team, grow this incredible network of more than 60,000 independent home-based advisors in the travel business during the Covid-19 pandemic. Learn more about Inteletravel at their website: https://wp.inteletravel.com/

    Lifelong curiosity and learning with Greylock Federal Credit Union CEO, John Bissell

    Play Episode Listen Later Mar 31, 2021 40:15


    In this episode, I talk with my dear friend John Bissell, who is the CEO of Greylock Federal Credit Union, a $1.4 billion financial institution. John explains the role of credit unions and their mission to resist income and wealth inequality. And we talked about curiosity, always learning, and about his approach to building relationships. To learn more about Greylock Federal Credit Union, visit their website: https://www.greylock.org/

    Relationship-based medicine with naturopathic physician, Dr. Ginger Nash

    Play Episode Listen Later Mar 23, 2021 46:30


    In this episode, I talk with renowned naturopathic physician, Dr. Ginger Nash. To learn more about Dr. Nash's work, visit her on Facebook: https://www.facebook.com/drgingernash/

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