Podcasts about Trust Building

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Best podcasts about Trust Building

Latest podcast episodes about Trust Building

Maestro on the Mic
MOTM #720: The Trust-Building Tool You're Likely Underutilizing

Maestro on the Mic

Play Episode Listen Later Jun 8, 2026 14:34


Webinars aren't dead. Nothing ever truly dies in the online space and more often than not, things come around again many times after they've already fallen out of favor. Right now, people want connection. The second best thing to seeing you in person is seeing YOU—your voice, your mannerisms, your quirks—without the confines of an […]

Think Fast, Talk Smart: Communication Techniques.
294. Ask & You Shall Receive: Questions For Better Negotiations

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Jun 4, 2026 27:22 Transcription Available


Do you really win the negotiation if it means losing the relationship?You might think that successful negotiation means getting what you want here and now. But Stan Christensen says this short-sighted view is selling many negotiators short.Christensen is a professional negotiator, host of the All Things Negotiation podcast, and instructor of one of Stanford's most popular courses on the subject. His core insight: most negotiations happen with people you'll see again — which means success isn't about claiming victory, it's about building long-term, mutually beneficial relationships. “Most people think of negotiation statically,” he says. “It's you and I. There's a fixed pie. We're trying to get more for ourself and less for the other party. In reality, 95% of negotiations are gonna be with people you see again, so I define success as contributing to the value of the long-term relationship.”In this episode of Think Fast, Talk Smart, Christensen and host Matt Abrahams explore what it takes to negotiate well — from the power of listening and asking questions to managing emotions and communicating for collaboration. Whether you're negotiating a business deal or just deciding where to go to dinner, Christensen shows why every negotiation is an opportunity to strengthen the relationship.Episode Reference Links:Stan ChristensenAll Things Negotiation PodcastEp.15 The Art of Negotiation: How to Get More of What You WantEp.204 Tough Talks: Turn Tension Into Trust Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (02:11) - What Is Negotiation? (02:50) - Negotiating Every Day (03:52) - The Power of Listening (05:25) - Asking Better Questions (07:26) - Handling Emotions (08:24) - Authentic Emotion (09:22) - Body Language Matters (10:13) - Collaboration in Negotiation (11:51) - Framing Conversations (13:16) - Setting the Agenda (14:38) - Co-Creating Structure (16:14) - A Common Negotiation Mistake (16:53) - Why Start a Podcast (17:57) - Learning from Guests (18:54) - The Final Three Questions (26:15) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.comJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Consistent and Predictable Community Podcast
Master the Art of Listening and Transform Your Communication Skills

Consistent and Predictable Community Podcast

Play Episode Listen Later Jun 3, 2026 17:54


What you'll learn in this episode Why listening—not talking—is the ultimate sales skill The 3 steps of the CPI framework: connect energetically, ask adept questions, actively listen How to uncover what clients are afraid to admit Why setting emotional expectations prevents frustration and blame How to turn predictable problems into opportunities for trust The difference between fake rapport and real connection Why influence is something you're given, not something you chase How authentic listening positions you as the trusted expert Teach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook Page: https://www.facebook.com/NoBrokeMonths/Facebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

Communicast: A Communication Skills Podcast
How Better Communication Builds Trust at Work

Communicast: A Communication Skills Podcast

Play Episode Listen Later Jun 2, 2026 29:21


Today, I'm joined by Bernadette Jones, CEO and co-founder of Visionova HR Consulting. With more than 25 years of experience in human resources, leadership development, executive coaching, and organizational culture, Bernadette helps leaders build stronger communication habits that improve trust, inclusion, and workplace relationships.   In this episode, Bernadette and I discuss what truly makes someone a great communicator in today's workplace. We explore the connection between listening and leadership, why intentional inclusion matters more than ever in multi-generational teams, and how clarity and emotional intelligence directly impact workplace culture.   Whether you're leading a team, navigating workplace change, or simply trying to become a better listener and communicator, this episode is packed with practical insights you can immediately apply.   Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/ ► Connect with Bernadette on LinkedIn: https://www.linkedin.com/in/bernadettejones-visionovahr/  ► Learn more about Bernadette's work: https://visionovahr.com/  ►Subscribe to Communicast: https://communicast.simplecast.com/ ► Learn more about Communispond: https://www.communispond.com  

Think Fast, Talk Smart: Communication Techniques.
291. Hello, Stranger: Why Curiosity Beats Charisma Every Time

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later May 25, 2026 30:16 Transcription Available


What keeps us from being more social? Nick Epley calls it a “mind-reading mistake.”We all think about what others think, particularly what they think about us. The problem, says Nick Epley, is that we're almost always wrong.Epley is a professor of behavioral science at the University of Chicago Booth School of Business and author of A Little More Social: How Small Choices Create Unexpected Happiness, Health, and Connection. What keeps people from engaging authentically, connecting deeply, and enjoying a meaningful social life? It comes down to an error of social cognition, “A mind-reading mistake,” Epley says. “If I don't think you want to talk to me, I won't try. And I'll never find out that I'm wrong about that.”In this episode of Think Fast, Talk Smart, Epley and host Matt Abrahams explore why we hold ourselves back from meaningful conversation, and what happens when we don't. From taking an interest in others to sharing more freely about ourselves, Epley shares strategies for being a little more social — and making your life considerably better as a result.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Nick EpleyNick's Book: A Little More SocialEp.133 From Good to Super: How Supercommunicators Unlock the Language of Connection Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:31) - Problems with Body Language (04:15) - Perspective Getting (07:14) - Asking Better Questions (08:41) - Moving Beyond Small Talk (10:13) - Why We Hold Back (11:33) - Advice For Introverts (15:17) - A Little More Social (18:34) - The Final Three Questions (24:45) - Conclusion

Deep Leadership
#0434 – Why High-Trust Teams Outperform Everyone Else with Dr. Dennis Reina & Dr. Michelle Reina

Deep Leadership

Play Episode Listen Later May 21, 2026 43:25


What makes people trust a leader? And why do some teams thrive under pressure while others fall apart? In this episode of Deep Leadership, I sit down with trust experts Dr. Michelle Reina and Dr. Dennis Reina, co-founders of Reina Trust Building and authors of The Art of Trust Building, to explore the real impact trust has on leadership, culture, and performance. We dive deep into: Why high-trust teams consistently outperform low-trust teams The hidden damage caused by micromanagement The three dimensions of trust every leader must understand How leaders unintentionally break trust What it takes to rebuild trust after betrayal or failure Why trust begins with self-trust How great leaders create environments where people thrive Michelle and Dennis bring more than 30 years of research and real-world experience helping organizations build stronger cultures through trust. This conversation is packed with practical leadership insights you can apply immediately with your team, your company, and your own leadership journey. If you want better communication, stronger accountability, a healthier culture, and higher-performing teams, this episode is for you. Dr. Dennis Reina & Dr. Michelle Reina's Resources: Website: ⁠⁠⁠⁠https://reinatrustbuilding.com/ Free Assessment: https://assessments.reinatrustbuilding.com/its/register Book: ⁠⁠⁠⁠https://amzn.to/4tISdHH LinkedIn: ⁠⁠⁠⁠https://www.linkedin.com/in/michellereina/ & https://www.linkedin.com/in/dennisreina/ Subscribe to Deep Leadership: If you enjoyed this episode, make sure to subscribe and share it with someone who wants to become a better leader. Sponsors: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cadre of Men⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Farrow Skin Care⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Salty Sailor Coffee Company⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Leader Connect⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Qualified Leadership Series⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ____ Get all of Jon Rennie's bestselling leadership books for 15% off the regular price today! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HERE⁠⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Ideas of India
Pratap Bhanu Mehta on Liberalism, Nihilism, and the Collapse of Sincerity

Ideas of India

Play Episode Listen Later May 21, 2026 106:54


Today my guest is Dr. Pratap Bhanu Mehta, who is the Laurance Rockefeller Professor for Distinguished Teaching at Princeton and former president and chief executive of the Center for Policy Research, New Delhi. He is the author of various books and edited volumes, has served on various government committees, and is a columnist for the Indian Express. We talked about the return of nihilism in political life, the hollowing of professional identities, the politics of vishwas, Adam Smith on concentrated power, what it takes to build lasting institutions, the assumptions behind nonalignment, and much more. Recorded April 3rd, 2026. Read a full transcript enhanced with helpful links. Connect with Ideas of India Follow us on X Follow Shruti on X Click here for the latest Ideas of India episodes sent straight to your inbox. Timestamps (00:00:00) - Intro (00:01:11) - The Challenges Facing Liberalism (00:06:50) - The Erosion of Moral Authority (00:11:32) - Nationalism, Feminism, and the Arc of History (00:16:55) - Globalization and the Crisis of Community (00:22:06) - Sincerity, Context, and Intelligibility in a Digital Age (00:30:37) - Professional Identities as Sources of Moral Meaning (00:40:45) - Formal Inclusion and Continued Inequality (00:45:54) - Concentration of Power and the Distortion of the State (00:51:37) - The Politics of Vishwas (01:01:57) - On Caste and the Limits of Identity Politics (01:05:34) - The Question of Social Trust (01:14:08) - Trust-Building and Barriers to Desegregation (01:24:53) - Institutions of Higher Learning (01:39:31) - The Assumptions of Nonalignment (01:46:12) - Outro

The Remarkable Leadership Podcast
The Art of Trust Building with Dr. Dennis Reina and Dr. Michelle Reina

The Remarkable Leadership Podcast

Play Episode Listen Later May 20, 2026 30:05


How do leaders build trust in ways that strengthen people, teams, and organizational results? In this episode, Kevin talks with Dr. Dennis Reina and Dr. Michelle Reina about why trust cannot be treated as a buzzword but must be practiced every day in the small moments. They share their three dimensions of trust—character, communication, and capability—and explain how trust grows when leaders clarify expectations, honor commitments, communicate truthfully and transparently, and recognize both the current and potential strengths of others. The discussion also highlights that trust is everyone's responsibility, even though leaders set the tone, and that organizations thrive when they intentionally connect the human need for relationships with the business need for results. Listen For 00:00 Why Trust Matters More Than Ever 02:26 Meet Dennis & Michelle Reina 03:24 Why They Wrote The Art of Trust Building 04:12 Trust Is a Daily Practice 04:47 The Big Idea Behind Trust Building 06:05 Trust Is Always Being Built or Broken 07:08 The 3 Dimensions of Trust 08:00 Why Leaders Misunderstand Trust 10:18 Trust of Character 11:27 The Importance of Clear Expectations 13:17 Trust of Communication 15:42 Trust of Capability 17:23 The Hidden Skills Behind Trust 18:28 Trusting Potential, Not Just Performance 19:35 The Trust Assessment Tool 21:15 Building Organizational Trust 23:35 Leaders Set the Tone 24:41 Trust Is Like Oxygen 25:07 Small Moments Build Trust 26:00 What They're Reading 27:59 Where to Learn More 28:33 Kevin's Final Leadership Challenge Their Story: Dr. Dennis Reina and Dr. Michelle Reina are internationally recognized pioneers in the field of organizational trust and bestselling authors of the groundbreaking Trust and Betrayal in the Workplace and their latest book, The Art of Trust Building and its digital companion, The Reina Trust Assessment, a research-backed interactive tool that allows users to identify strengths and opportunities for growth on their trust journey. As co-founders of Reina Trust Building®, they have devoted their lives to understanding, measuring, and strengthening trust in the workplace. Dennis and Michelle's shared passion for trust building emerged from a blend of personal and professional journeys. In 1999, they founded their business, Reina Trust Building®. Their research-based Three Dimensions of Trust® and Rebuilding Trust® processes have been adopted by leaders in Fortune 500 companies, government agencies, healthcare systems, and nonprofits around the globe. https://assessments.reinatrustbuilding.com/its/register http://reinatrustbuilding.com/ https://www.linkedin.com/in/dennisreina https://www.linkedin.com/in/michellereina/ Turning Leadership Ideas Into Action Leadership development shouldn't stay theoretical. This Action Guide gives you practical tools and prompts to help you apply leadership lessons immediately — so you can lead more effectively, build stronger relationships, and make a bigger difference every day. https://remarkablepodcast.com/actionguide  Book Recommendations The Art of Trust Building: Transform Lives, Teams, and Organizations by Dennis Reina and Michelle Reina The Untethered Soul: The Journey Beyond Yourself by Michael A. Singer Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization by Dennis Reina and Michelle Reina Eat Move Sleep: How Small Choices Lead to Big Changes by Tom Rath  Like this? The Laws of Trust with Joel Peterson The Power of Trust with Sandra Sucher How Trust Works with Dr. Peter Kim The Journey to Building Trust and Leading Teams with Scott De Long Why Trust Matters More Now Than Ever with David Horsager Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP   Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes   

The Good Leadership Podcast
The Art of Trust Building: How Leaders Transform Teams & Organizations with Dennis & Michelle Reina | TGLP #297

The Good Leadership Podcast

Play Episode Listen Later May 19, 2026 55:43


Trust isn't a soft skill. It's a discipline.In this powerful conversation, Charles Good sits down with Dr. Dennis Reina and Dr. Michelle Reina, the pioneers of behavioral trust research and authors of the new masterwork The Art of Trust Building, to break down what trust really is, how it's built, how it breaks, and how leaders can rebuild it stronger than before.For over three decades, the Reinas have shown organizations that trust is not a personality trait or a poster value. It is a set of specific, observable, measurable behaviors and that means it can be coached, scaled, and transformed at every level of leadership.In an era of hybrid work, accelerating AI integration, and constant organizational change, the informal proximity-based trust-building of the past no longer works. Leaders today must build trust intentionally, one behavior at a time. WHAT YOU'LL LEARN✔ Why 90% of trust breaks are subtle, unintentional — and avoidable✔ The Three Dimensions of Trust®: Character, Communication, and Capability✔ How to measure trust in your team — and what shocks leaders when they see the data✔ The everyday habits that quietly erode Trust of Character✔ Why most leaders overestimate their own communication transparency✔ How over-control and "rescuing" signal capability distrust✔ Self-trust: the overlooked foundation of every trustworthy leader✔ The Seven Steps for Healing® — the path from breach to repair✔ How small ripple-effect behaviors cascade through entire organizations✔ Why trust is the currency that powers change — especially in the AI era✔ The role of specific, grounded gratitude as a trust-building practice✔ The one daily question every leader should ask themselves tonightIf you lead people, at any level, this conversation will reframe what leadership actually requires.ABOUT THE GUESTSDr. Dennis Reina & Dr. Michelle ReinaCo-founders of Reina Trust Building® and authors of the foundational Trust and Betrayal in the Workplace (1999) and the newly released The Art of Trust Building. Their research has shaped how Fortune 500 companies, government agencies, and global organizations understand and operationalize trust. They are the creators of the Reina Trust and Betrayal Model®, the Three Dimensions of Trust®, the Reina Team Trust Scale®, and the Reina Individual Trust Scale®, the most widely used behavioral trust assessments in the world.MEMORABLE QUOTES"Trust is not soft. It is hard and essential.""Trust is an energy field, you can feel it.""Transparency and honesty are the foundation.""Trust is the currency that powers change."

The Career Refresh with Jill Griffin
Your Leadership Voice Is at Risk. Your AI Comms Are Why.

The Career Refresh with Jill Griffin

Play Episode Listen Later May 12, 2026 13:53 Transcription Available


AI can help you outline your thoughts. But when you skip the step of making it yours, you're watering down your uniqueness, losing your voice and the signal that tells people who you are as a leader. In this episode, Jill Griffin unpacks:Why polished communication is back, and why it might be quietly eroding your credibilityThe MIT research on AI and your brain that every leader needs to know aboutHow to use AI without disappearing from your own communications, and what it costs when you doMentioned on the show: MIT Study: Your Brain on ChatgptSupport the showJill Griffin, is a leadership strategist, executive coach, and host of The Career Refresh. She works with senior leaders to navigate complexity, strengthen teams, and lead with greater clarity and intention.With 20+ years of experience at companies like Coca-Cola, Microsoft, Hilton, and Martha Stewart, Jill brings a practical, real-world lens to leadership, decision-making, and career strategy. Visit GriffinMethod.com to learn more about working together:The Next Era Leader An 8-week cohort for women leaders ready to expand their capacity and lead through complexity with clarity and intentionExecutive Coaching & Leadership Advisory 1:1 strategic partnership for leaders navigating growth, transition, and what's nextConnect with Jill for Leadership Development for Organizations and Speaking & WorkshopsInstagram: @JillGriffinOffical

Marketing Jam
Real Stories, Real Trust: Tapping into the Human Side of Nonprofit Marketing

Marketing Jam

Play Episode Listen Later May 11, 2026 22:48


Recorded live at SocialNext: Ottawa 2026, Daniel Francavilla, brand and content strategist and founder of The Good Growth Company, joins host Alex to explore what it really takes to build trust in the nonprofit and public sector space.The Good Growth Company supports nonprofits, social purpose organizations, and governments with training and facilitation across marketing, communications, leadership, and fundraising. Daniel also teaches at OCAD University and George Brown College.Daniel breaks down why a brand-first approach matters more than ever, how misinformation and AI are reshaping the way organizations need to think about their reputation, what dignity-first storytelling actually looks like in practice, and why retention beats constant acquisition every time.Because in a world full of AI-generated content and eroding trust, the organizations that show the real people behind their work will always stand out.Thanks to our Editors, Producers, and Guest Host from Phantom Productions and WebMarketers.This episode was recorded live at the Ottawa Conference and Events Centre during SocialNext: Ottawa 2026, Canada's leading conference dedicated to nonprofit and public sector marketers.SocialNext is part of the SocialNext series, Canada's leading platform for marketing conferences, media, and community.

Predictable B2B Success
From 12 Months to 95 Days: Rooks Inbound Enterprise Playbook

Predictable B2B Success

Play Episode Listen Later May 5, 2026 65:18


What does it take to transform over 300 wearable devices' worth of chaos into actionable insights powering healthcare, insurance, and wellness? In this episode of Predictable B2B Success, we sit down with Marco Benitez, a former taekwondo champion turned biomedical engineer and CEO of Rook, and explore the world where fitness, data integration, and enterprise sales collide. With a background spanning pharmaceutical giants like Roche and Novartis and an entrepreneurial journey starting in Mexico's fitness scene, Marco Benitez reveals how a pivot during the pandemic propelled Rook from hardware struggles to the heart of data analytics, connecting streams from Apple Watches, glucose monitors, and more. Curious how Rook slashed slow B2B sales cycles, won enterprise trust, and turned technical complexity into growth? You'll hear why outcome-based pricing beats per-call costs, how radical transparency is their unexpected sales secret, and the frameworks that help them manage decision-maker committees at every stage of adoption. From real-world insights in pharma to the surprising revenue power of podcast guesting, this episode unpacks why building a data business isn't just about technology. It's about people, persistence, and asking the right questions. Tune in for a candid peek behind the tech and discover what most B2B founders are missing. Some areas we explore in this episode include: Pivot from Hardware to Data Integration: Marco Benitez discusses Rook's transition from creating wearables to unifying health data.Wearables in Healthcare & Insurance: Integration challenges and value for healthcare, insurance, and wellness industries.Data Ownership and Privacy: Consent-driven data sharing and user control over personal health information.Team & Leadership Strengths: Emphasis on discipline, process, and a people-centric leadership style.Shortening Enterprise Sales Cycles: Moving from outbound to inbound-driven growth to accelerate B2B sales.Evidence-Based Selling: Leveraging proof and data to persuade technical and C-level buyers.Navigating Multi-Stakeholder Sales: Tailoring sales approaches to different enterprise personas and industries.Problem-Based Selling: Focusing on solving customer problems rather than listing features.Value/Outcome-Based Pricing: Helping clients view pricing in terms of ROI instead of transaction volume.Radical Transparency and Trust: Building trust through transparency with clients and a distributed team culture.

The Unstoppable Entrepreneur Show
1138. [REPLAY] Trust Building Offers, Buyer Psychology, and the Offer Suite That Keeps Clients Coming Back: A Recap Of The Miracle Hour Live Experience

The Unstoppable Entrepreneur Show

Play Episode Listen Later May 4, 2026 97:12


What you are about to hear is a REPLAY of the closing session from the Miracle Hour Live Experience: our highest-attendance event to date, that generated close to a million dollars in wins from participants in the 48 hours that followed. If you have been wondering whether the Miracle Hour actually works in the real world, in real time, for real business owners across every industry, this limited-time episode is your answer. In this session, Kelly and Danielle, President of Kelly Roach International, go deep on the offer and sales strategy questions that came pouring in from attendees. They cover why most business owners do not actually have a sales problem, they have an inconsistency in communication problem. They break down what trust building offers are and are not, what lazy low ticket looks like versus a high caliber client-centric offer that brings 30, 50, and 100K clients out of the woodwork. And they pull back the curtain on exactly how the Virtual Business School is being rebuilt for the activation era, with live weekly Miracle Hour sessions, Closing Mastery with Kelly every month, and a community-led growth model inside Kajabi. This is a raw, real, in-the-room replay of one of the most valuable sessions Kelly has delivered publicly in years. And it is only available on the podcast for a limited time. If you have been sitting on a library of relationships you have not been tapping into, selling something the market is not buying without knowing why, or if you have been chasing top of funnel while all the money is sitting at the bottom: this session will change how you run your business starting today. A note on this episode: This replay is being shared on the Kelly Roach Show for a limited window. The full Miracle Hour Live Experience recordings, including all seven sessions, the implementation workbook, and a bonus Q&A, are available for lifetime access via the link below. If this conversation lights you up, you can purchase the recording of the full-day experience below. Timestamps: 00:45: Nearly a million dollars generated by participants since Wednesday, including 50K leadership deals, five figure sales made during the live event, and 55K closed in 48 hours 03:30: Why most business owners do not have a sales problem, they have an inconsistency in communication problem 05:00: What is changing inside Virtual Business School: community, live activations, Kajabi, and weekly Miracle Hour sessions every Wednesday at 1pm Eastern 09:00: Danielle on the current state of the market: what people are buying, how they are buying, and why the middle market has largely dropped out 13:00: Trust building offers defined: what they are, what they are not, and what makes the difference between a lazy low ticket offer and one that brings high ticket clients into your world 17:30: Why specificity is the new currency: how to position your offer so buyers understand exactly what result they will get and exactly how you will help them get there 21:00: The infinite client loop: how to keep your ecosystem active between big purchase seasons so lifetime value compounds instead of drops off 25:00: Buyer psychology: why their knee-jerk reaction is always no and what moves them to yes 28:00: Why referrals just moved back to center stage, and how to use VBS and the Miracle Hour to build a referral marketing machine 32:00: Eight figure CEOs are obsessed with the fundamentals six figure CEOs think they are too advanced for Resources: Purchase the full Miracle Hour Live Experience recordings and access to our LIVE bonus Q&A happening May 13th: https://go.thekellyroach.com/vipupgrade29th Join Virtual Business School and get access to weekly live Miracle Hour sessions, Closing Mastery with Kelly, Danielle's monthly top of funnel marketing sessions, AI tools, and the full trust building offer training suite: https://www.virtualbusinessschool.com/virtual-business-school Register for Substack Mastery happening May 15th: https://accelerator.virtualbusinessschool.com/substack--92237   

The Full Desk Experience
FDE+ | Why No One Wants to Talk to You: Rethinking Staffing Sales in a Skeptical Market with Brad Bialy, Haley Marketing

The Full Desk Experience

Play Episode Listen Later Apr 30, 2026 58:37


Why has earning a conversation become the hardest part of staffing sales? In this featured session from the FDE+ Q1 Virtual Conference, Kortney Harmon sits down with Brad Bialy to unpack why today's buyers are more skeptical, distracted, and informed—and what that means for relationship-driven revenue.Brad challenges outdated sales playbooks and introduces a system-first approach to winning attention. He breaks down the reality of the 72-touchpoint journey, along with the role of trust, consistency, and buyer psychology. The result is a clear path for how top firms are aligning sales and marketing to earn—not chase—conversations and build meaningful engagement in today's skeptical market.Key Takeaways • Build systems, not just sales goals • Use marketing to support and scale outreach • Reduce risk to overcome buyer skepticism • Create clarity to stand out in a crowded market________________Follow Brad Bialy on LinkedIn: LinkedIn | BradSubscribe to the secrets of success hereFollow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience

The Joyful Practice  for Women Lawyers
258. Trust-Building Networking Skills with Madeleine Natale

The Joyful Practice for Women Lawyers

Play Episode Listen Later Apr 29, 2026 53:39


How do you approach networking when you want it to feel genuine, not forced? As a lawyer, you know how important relationships are, yet many networking interactions can feel transactional or awkward. In this episode, we explore a more intentional approach to networking that helps you build meaningful connections without feeling like you are performing or trying to impress.        In this conversation with Madeleine Natale, we look at how small shifts in the way you communicate can improve the quality of your interactions. We talk about the role of curiosity, the types of questions that open up stronger conversations, and how to move away from surface-level exchanges. You will hear how to approach networking in a way that feels more natural and aligned with how you want to show up.                Get full show notes and more information here: https://thejoyfulpractice.com/258           Click here to grab my procrastination protocol checklist: https://mailchi.mp/0c249b28750c/procrastination_protocol            Click here to grab my time management podcast roadmap: https://mailchi.mp/d267dabde299/time-management-lawyers-podcast-roadmap

natale trust building networking skills
The Lean Solutions Podcast
Gemba for Beginners: Why Leaders Need to Go See the Work

The Lean Solutions Podcast

Play Episode Listen Later Apr 28, 2026 32:27


What You'll Learn in This Episode:In this episode, Patrick Adams and Shayne Daughenbaugh break down the true meaning of GEMBA and why it's a foundational practice in Lean leadership.You'll learn how going to the “real place” helps leaders move beyond assumptions and understand what's actually happening in their processes. The conversation highlights why many leaders avoid the gemba. Often due to fear, ego, or lack of clarity. Also, how shifting to a mindset of curiosity, humility, and vulnerability can change everything.They also explore how to approach GEMBA in both manufacturing and knowledge work environments, emphasizing the importance of building trust, creating psychological safety, and following up on what you hear.If you've ever struggled to connect with your team, understand your processes, or drive meaningful improvement, this episode gives you a simple, practical way to start.Key Takeaways:GEMBA is about understanding reality—not relying on assumptionsLeaders should approach the gemba with curiosity, not judgmentTrust is built through consistency, follow-up, and psychological safetyStart small—pick one process, observe, listen, and learn before actingLinks: Lean Solutions SummitLean Solutions Website 

The Smart Passive Income Online Business and Blogging Podcast
SPI 926: Take This Test to Beat the Trust Recession and Win Big

The Smart Passive Income Online Business and Blogging Podcast

Play Episode Listen Later Apr 22, 2026 27:27


#926 Fully fake creators, made-up reviews and testimonials, AI slop for days, and scam offers have driven us deep into a trust recession! People are now spending more time figuring out if you're legitimate than they do watching your actual content. If you don't have the right proof in place, this might be hurting your conversions already! Ask yourself, how many clicks would it take for someone to find out you're the real deal? Is there any evidence to back your claims and credentials? And by the way, when was the last time you shared something truly vulnerable? Distrust is the default nowadays. Listen in on today's episode because I'll share my best strategies to help you leverage authenticity and come out of this recession on top! Not only that, but I'll also walk you through a powerful content test that will reveal exactly where you're losing potential fans and how to course-correct for success. Show notes and more at SmartPassiveincome.com/session926.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Think Fast, Talk Smart: Communication Techniques.
282. The Language of Luck: Why Fortune Favors Those Who Pay Attention

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Apr 20, 2026 27:30 Transcription Available


If you can make conversation, you can make your own luck.Good communication isn't passive. And good luck, says Tina Seelig, is the same. There's “what the world gives us,” and then there's “how we respond to it.”Seelig is executive director of the Knight-Hennessy Scholars Program at Stanford University and author of What I Wish I Knew About Luck. For her, good fortune doesn't find us, we find it. “Opportunities for lucky things to happen are ubiquitous. But they're invisible and most people don't see them,” she says. In the same way that communication requires active listening, making our own luck requires presence to the people and possibilities that come our way.In this episode of Think Fast, Talk Smart, Seelig and host Matt Abrahams explore how communication creates luck. From curious listening to resolving the conflicts that block opportunity, Seelig offers practical ways to respond to what life offers — and turn everyday interactions into the foundation for good fortune.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Tina SeeligTina's Book: What I Wish I Knew About LuckEp.111 Rethinks: How to Spark Creativity in Your CommunicationEp.159 Earn Your Audience: You Can't Lead If No One's Listening Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:46) - Luck vs. Fortune (03:55) - The Idea of Making Luck (04:40) - Building Your Luck Framework (05:49) - Listening Creates Opportunity (06:56) - Focus on Others (09:57) - Staying Connected to Others (11:09) - Appreciation as a Habit (12:04) - How Conflict Blocks Luck (13:35) - Apologies Create Opportunity (14:33) - Ask, Don't Assume (16:26) - Communicating for Your Audience (18:13) - Prepare Your Stories (21:46) - The Final Three Questions (26:16) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smartJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

The Owaken Podcast
Self-Love Requires Effort: Self-Trust & Building Capacity

The Owaken Podcast

Play Episode Listen Later Apr 16, 2026 38:14


In this episode of the Owaken Podcast, Lukis Mac and Hella Omega explore self-love as a daily practice of meeting yourself unconditionally, tuning into what you truly need and backing that love with aligned action, rather than seeking approval, validation, or external rewards.They discuss how childhood conditioning can create conditional self-worth through achievement, people-pleasing, food, shopping, and other coping mechanisms. They emphasize the importance of self-sourcing your needs to break these loops and build self-trust by keeping promises to yourself.The conversation highlights the somatic impact of self-abandonment, especially for empaths, and the level of effort required to realign with personal power, authenticity, and disciplined growth, without falling into self-loathing.They share practices for connecting with your future self, including meditation, breathwork, and journaling, reframing effort as a form of spiritual devotion. The episode closes with a powerful question:“Who are you doing it for?”Timestamps00:00 Self-Love Takes Effort01:12 Setting Intentions02:17 Defining Self-Love03:33 Actions Over Words06:25 Conditional Love Patterns09:31 People-Pleasing to Authenticity12:02 Self-Sourcing Your Needs14:19 Empaths & Somatic Alignment19:21 Building Capacity & Discipline26:49 Self-Trust & Keeping Promises28:45 Future Self Vision Practices32:40 Devotion, Not Settling36:40 Closing QuestionFollow for more insights and inspiration:Follow Owaken:/ owakenbreathworkFollow Hella Omega:/ hellaomegaFollow Lukis Mac:/ lukismacLearn more about Owaken Breathwork at:Owaken.com

ITSPmagazine | Technology. Cybersecurity. Society
Marketing, Brand, And Culture: Are You Paying the Silicon Valley Tax? A Conversation with Nick Richtsmeier of CultureCraft | Hosted by Marco Ciappelli

ITSPmagazine | Technology. Cybersecurity. Society

Play Episode Listen Later Apr 15, 2026 6:47


**About this episode** What if everything you've been spending on digital marketing isn't an investment — but a tax? Nick Richtsmeier, founder of CultureCraft, joins Marco Ciappelli for a Brand Highlight that cuts straight to the root of why so many organizations feel stuck: not a marketing problem, but an alignment problem. Nick introduces the concept of the Silicon Valley tax — the ongoing cost most organizations pay to platforms that have no real incentive to show them what's working. He challenges the "attention economy" framing, arguing that what's actually being bought and sold is addictive behavior engineered by the algorithm. And he offers a different path: building trust in a humanist way, grounded in real alignment across culture, organizational design, positioning, point of view, and core community. The result is a conversation about brands — but really about integrity. About whether what an organization says and what it does are actually the same thing. And about why asking marketing to be the "sin eater" for every internal dysfunction is a strategy that will always come up short. **Connect with Nick Richtsmeier** [Nick Richtsmeier on LinkedIn](https://www.linkedin.com/in/nickrichtsmeier/) [CultureCraft](http://www.culturecraft.com) [CultureCraft on LinkedIn](https://www.linkedin.com/company/culturecraftconsulting/) **Connect with Marco & Studio C60** [Marco Ciappelli on LinkedIn](https://www.linkedin.com/in/marco-ciappelli) [Studio C60](https://www.studioc60.com) [ITSPmagazine](https://www.itspmagazine.com) **Keywords** brand strategy, organizational culture, trust building, marketing strategy, CultureCraft, Nick Richtsmeier, Silicon Valley tax, attention economy, algorithmic economy, brand alignment, digital marketing, humanist branding, organizational design, Trust Made Growth, sin eater marketing, brand highlight, Studio C60, ITSPmagazine, Marco Ciappelli **Want to tell your story?** [Full Length Brand Story] (https://www.studioc60.com/content-creation#full) |  [Brand Spotlight Story](https://www.studioc60.com/content-creation#spotlight) |  [Brand Highlight Story](https://www.studioc60.com/content-creation#highlight) This is a Brand Highlight — a ~5 min intro conversation spotlighting the guest and their company.  Learn more: [studioc60.com/creation#highlight](https://www.studioc60.com/creation#highlight) Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Friday5 with Tammy Zonker
Trust-Building Conversations with Major Donors

Friday5 with Tammy Zonker

Play Episode Listen Later Apr 14, 2026 12:59


Two donors. Same problem.Completely different outcomes. One development officer waited too long to call. By the time she reached out about a delayed project, the donor had already pulled back. A significant gift quietly disappeared.The other officer called early. She was honest. She said, "Here's what happened, here's what we learned, and here's what we did to fix it." The donor's response?"I really appreciate you telling me that. Most organizations only call when they want something."The difference between those two outcomes wasn't strategy or skill. It was clarity and follow-through.In this week's episode of The Intentional Fundraiser, I'm sharing everything I know about building deep, lasting trust with major donors, even when things don't go as planned.You'll hear:What "radical clarity" actually sounds like in a donor conversationFour practical feedback loop ideas you can start this quarterHow to use AI to scale your stewardship without losing the human touchA simple thirty-day challenge that could change how you approach donor relationshipsWhat's one conversation you've been putting off with a donor? Connect with me on LinkedIn and share in the comments. You might be surprised how many people are in the same place. Listen to the episode and share it with a colleague who's building major donor relationships right now. Let's grow together. More from Tammy ZonkerAuthor of Calling All HeroesFounder of Fundraising TransformedPresident of Modern Institute for Charitable GivingLearn more about the Excellence in Major Gift Fundraising SeminarSubscribe to Tammy Zonker's Scaling Major Gifts newsletterConnect with Tammy Zonker on LinkedInResources: Show notes, links, and resources mentioned in this episode.Review my show: Please review my show. After you click the link, scroll to the bottom, first tap to rate with five stars, and then tap “Write a Review.” Then, let me know what you liked most about this particular episode or how you find my podcast helpful, valuable, insightful, or inspiring in some way.Privacy Policy: See Privacy Policy at https://www.fundraisingtransformed.com/policies

Latent Space: The AI Engineer Podcast — CodeGen, Agents, Computer Vision, Data Science, AI UX and all things Software 3.0
Extreme Harness Engineering for Token Billionaires: 1M LOC, 1B toks/day, 0% human code, 0% human review — Ryan Lopopolo, OpenAI Frontier & Symphony

Latent Space: The AI Engineer Podcast — CodeGen, Agents, Computer Vision, Data Science, AI UX and all things Software 3.0

Play Episode Listen Later Apr 7, 2026 72:43


We're proud to release this ahead of Ryan's keynote at AIE Europe. Hit the bell, get notified when it is live! Attendees: come prepped for Ryan's AMA with Vibhu after.Move over, context engineering. Now it's time for Harness engineering and the age of the token billionaires.Ryan Lopopolo of OpenAI is leading that charge, recently publishing a lengthy essay on Harness Eng that has become the talk of the town:In it, Ryan peeled back the curtains on how the recently announced OpenAI Frontier team have become OpenAI's top Codex users, running a >1m LOC codebase with 0 human written code and, crucially for the Dark Factory fans, no human REVIEWED code before merge. Ryan is admirably evangelical about this, calling it borderline “negligent” if you aren't using >1B tokens a day (roughly $2-3k/day in token spend based on market rates and caching assumptions):Over the past five months, they ran an extreme experiment: building and shipping an internal beta product with zero manually written code. Through the experiment, they adopted a different model of engineering work: when the agent failed, instead of prompting it better or to “try harder,” the team would look at “what capability, context, or structure is missing?”The result was Symphony, “a ghost library” and reference Elixir implementation (by Alex Kotliarskyi) that sets up a massive system of Codex agents all extensively prompted with the specificity of a proper PRD spec, but without full implementation:The future starts taking shape as one where coding agents stop being copilots and start becoming real teammates anyone can use and Codex is doubling down on that mission with their Superbowl messaging of “you can just build things”.Across Codex, internal observability stacks, and the multi-agent orchestration system his team calls Symphony, Ryan has been pushing what happens when you optimize an entire codebase, workflow, and organization around agent legibility instead of human habit.We sat down with Ryan to dig into how OpenAI's internal teams actually use Codex, why the real bottleneck in AI-native software development is now human attention rather than tokens, how fast build loops, observability, specs, and skills let agents operate autonomously, why software increasingly needs to be written for the model as much as for the engineer, and how Frontier points toward a future where agents can safely do economically valuable work across the enterprise.We discuss:* Ryan's background from Snowflake, Brex, Stripe, and Citadel to OpenAI Frontier Product Exploration, where he works on new product development for deploying agents safely at enterprise scale* The origin of “harness engineering” and the constraint that kicked off the whole experiment: Ryan deliberately refused to write code himself so the agent had to do the job end to end* Building an internal product over five months with zero lines of human-written code, more than a million lines in the repo, and thousands of PRs across multiple Codex model generations* Why early Codex was painfully slow at first, and how the team learned to decompose tasks, build better primitives, and gradually turn the agent into a much faster engineer than any individual human* The obsession with fast build times: why one minute became the upper bound for the inner loop, and how the team repeatedly retooled the build system to keep agents productive* Why humans became the bottleneck, and how Ryan's team shifted from reviewing code directly to building systems, observability, and context that let agents review, fix, and merge work autonomously* Skills, docs, tests, markdown trackers, and quality scores as ways of encoding engineering taste and non-functional requirements directly into context the agent can use* The shift from predefined scaffolds to reasoning-model-led workflows, where the harness becomes the box and the model chooses how to proceed* Symphony, OpenAI's internal Elixir-based orchestration layer for spinning up, supervising, reworking, and coordinating large numbers of coding agents across tickets and repos* Why code is increasingly disposable, why worktrees and merge conflicts matter less when agents can resolve them, and what it really means to fully delegate the PR lifecycle* “Ghost libraries”, spec-driven software, and the idea that a coding agent can reproduce complex systems from a high-fidelity specification rather than shared source code* The broader future of Frontier: safely deploying observable, governable agents into enterprises, and building the collaboration, security, and control layers needed for real-world agentic workRyan Lopopolo* X: https://x.com/_lopopolo* Linkedin: https://www.linkedin.com/in/ryanlopopolo/* Website: https://hyperbo.la/contact/Timestamps00:00:00 Introduction: Harness Engineering and OpenAI Frontier00:02:20 Ryan's background and the “no human-written code” experiment00:08:48 Humans as the bottleneck: systems thinking, observability, and agent workflows00:12:24 Skills, scaffolds, and encoding engineering taste into context00:17:17 What humans still do, what agents already own, and why software must be agent-legible00:24:27 Delegating the PR lifecycle: worktrees, merge conflicts, and non-functional requirements00:31:57 Spec-driven software, “ghost libraries,” and the path to Symphony00:35:20 Symphony: orchestrating large numbers of coding agents00:43:42 Skill distillation, self-improving workflows, and team-wide learning00:50:04 CLI design, policy layers, and building token-efficient tools for agents00:59:43 What current models still struggle with: zero-to-one products and gnarly refactors01:02:05 Frontier's vision for enterprise AI deployment01:08:15 Culture, humor, and teaching agents how the company works01:12:29 Harness vs. training, Codex model progress, and “you can just do things”01:15:09 Bellevue, hiring, and OpenAI's expansion beyond San FranciscoTranscriptRyan Lopopolo: I do think that there is an interesting space to explore here with Codex, the harness, as part of building AI products, right? There's a ton of momentum around getting the models to be good at coding. We've seen big leaps in like the task complexity with each incremental model release where if you can figure out how to collapse a product that you're trying to.Build a user journey that you're trying to solve into code. It's pretty natural to use the Codex Harness to solve that problem for you. It's done all the wiring and lets you just communicate in prompts. To let the model cook, you have to step back, right? Like you need to take a systems thinking mindset to things and constantly be asking, where is the Asian making mistakes?Where am I spending my time? How can I not spend that time going forward? And then build confidence in the automation that I'm putting in place. So I have solved this part of the SDLC.swyx: [00:01:00] All right.[00:01:03] Meet Ryan swyx: We're in the studio with Ryan from OpenAI. Welcome.Ryan Lopopolo: Hi,swyx: Thanks for visiting San Francisco and thanks for spending some time with us.Ryan Lopopolo: Yeah, thank you. I'm super excited to be here.swyx: You wrote a blockbuster article on harness engineering. It's probably going to be the defining piece of this emerging discipline, huh?Ryan Lopopolo: Thank you. It is it's been fun to feel like we've defined the discourse in some sense.swyx: Let's contextualize a little bit, this first podcast you've ever done. Yes. And thank you for spending with us. What is, where is this coming from? What team are you in all that jazz?Ryan Lopopolo: Sure, sure.Ryan Lopopolo: I work on Frontier Product Exploration, new product development in the space of OpenAI Frontier, which is our enterprise platform for deploying agents safely at scale, with good governance in any business. And. The role of VMI team has been to figure out novel ways to deploy our models into package and products that we can sell as solutions to enterprises.swyx: And you have a background, I'll just squeeze it in there. Snowflake, brick, [00:02:00] stripe, citadel.Ryan Lopopolo: Yes. Yes. Same. Any kind of customerswyx: entire life. Yes. The exact kind of customer that you want to,Vibhu: so I'll say, I was actually, I didn't expect the background when I looked at your Twitter, I'm seeing the opposite.Stuff like this. So you've got the mindset of like full send AI, coding stuff about slop, like buckling in your laptop on your Waymo's. Yes. And then I look at your profile, I'm like, oh, you're just like, you're in the other end too. Oh, perfect. Makes perfect.Ryan Lopopolo: I it's quite fun to be AI maximalist if you're gonna live that persona.Open eye is the place to do it. And it'sswyx: token is what you say.Ryan Lopopolo: Yeah. Certainly helps that we have no rate limits internally. And I can go, like you said, full send at this stay.swyx: Yeah. Yeah. So the Frontier, and you're a special team within O Frontier.Ryan Lopopolo: We had been given some space to cook, which has been super, super exciting.[00:02:47] Zero Code ExperimentRyan Lopopolo: And this is why I started with kind of a out there constraint to not write any of the code myself. I was figuring if we're trying to make agents that can be deployed into end to enterprises, they should be [00:03:00] able to do all the things that I do. And having worked with these coding models, these coding harnesses over 6, 7, 8 months, I do feel like the models are there enough, the harnesses are there enough where they're isomorphic to me in capability and the ability to do the job.So starting with this constraint of I can't write the code meant that the only way I could do my job was to get the agent to do my job.Vibhu: And like a, just a bit of background before that. This is basically the article. So what you guys did is five months of working on an internal tool, zero lines of code over a mi, a million lines of code in the total code base.You say it was cenex, more like it was cenex faster than you would've. If you had done it by end. SoRyan Lopopolo: yeah, thatVibhu: was the mindset going into this, right?Ryan Lopopolo: That's right.[00:03:46] Model Upgrades LessonsRyan Lopopolo: Started with some of the very first versions of Codex CLI, with the Codex Mini model, which was obviously much less capable than the ones we have today.Which was also a very good constraint, right? Quite a visceral feeling to ask the [00:04:00] model to build you a product feature. And it just not being able to assemble the pieces together.Which kind of defined one of the mindsets we had for going into this, which is whenever the model just cannot, you always pop open at the task, double click into it, and build smaller building blocks that then you can reassemble into the broader objective.And it was quite painful to do this. Honestly, the first month and a half was. 10 times slower than I would be. But because we paid that cost, we ended up getting to something much more productive than any one engineer could be because we built the tools, the assembly station for the agent to do the whole thing.[00:04:43] Model Generations, Build Systems & Background ShellsRyan Lopopolo: But yeah, so onward to G BT 5, 5, 1, 5, 2, 5, 3, 5 4. To go through all these model generations and see their kind of corks and different working styles also meant we had to adapt the code base to change things up when the model was revved. [00:05:00] One interesting thing here is five two, the Codex harness at the time did not have background shells in it, which means we were able to rely on blocking scripts to perform long horizon work.But with five, three and background shells, it became less patient, less willing to block. So we had to retool the entire build system to complete in under a minute and. This is not a thing I would expect to be able to do in a code base where people have opinions. But because the only goal was to make the Asian productive over the course of a week, we went from a bespoke make file build to Basil, to turbo to nx and just left it there because builds were fast at that point.swyx: Interesting. Talk more about Turbo TenX. That's interesting ‘cause that's the other direction that other people have been doing.Ryan Lopopolo: Ultimately I have. Not a lot of experience with actual frontend repo architecture.swyx: You're talking that Jessica built the sky. So I'm like, I know the NX team. I know Turbo from Jared [00:06:00] Palmer.And I'm like, yeah, that's an interesting comparison.[00:06:02] One Minute Build LoopRyan Lopopolo: The hill we were climbing right, was make it fast.swyx: Is there a micro front end involved? Is it how how complex reactRyan Lopopolo: electron base single app sort of thingswyx: And must be under a minute. That's an interesting limitation. I'm actually not super familiar with the background shelf stuff.Probably was talked about in the fight three release.Ryan Lopopolo: BA basically means that codex is able to spawn commands in the background and then go continue to work while it waits for them to finish. So it can spawn an expensive build and then continue reviewing the code, for example.swyx: Yeah.Ryan Lopopolo: And this helps it be more time efficient for the user invoking the harness.swyx: And I guess and just to really nail this, like what does one minute matter? Like why not five, okay, good. We want no. WeRyan Lopopolo: want the inner loop to be as fast as possible. Okay. One minute was just a nice round number and we were able to hit it.swyx: And if it doesn't complete, it kills it or some something,Ryan Lopopolo: No.We just take that as a signal that we need to stop what we're doing, double click, decompose a build graph a bit to get us to high back under so that we [00:07:00] can able the agent continue to operate.swyx: It's almost like you're, it's like a ratchet. It's like you're forcing build time discipline, because if you don't, it'll just grow and grow.That's right. And you mentioned that my current, like the software I work on currently is at 12 minutes. It sucks.Ryan Lopopolo: This has been my experience with platform teams in the past, where you have an envelope of acceptable build times and you let it go up to breach and then you spend two, three weeks to bring it back down to the lower end of the average low bed stop.But because tokens are so cheap Yeah. And we're so insanely parallel with the model, we can just constantly be gardening this thing to make sure that we maintain these in variants, which means. There's way less dispersion in the code and the SDLC, which means we can simplify in a way and rely on a lot more in variance as we write the software.[00:07:45] Observability, Traces & Local Dev StackVibhu: Lovely.[00:07:46] Humans Are BottleneckVibhu: You mentioned in your article, like humans became the bottleneck, right? You kicked off as a team of three people. You're putting out a million line of code, like 1500 prs, basically. What's the mindset there? So as much as code is disposable, you're doing a lot of review. A lot [00:08:00] of the article talks about how you wanna rephrase everything is prompting everything, is what the agent can't see.It's kind of garbage, right? You shouldn't have it in there. So what's like the high level of how you went about building it, and then how you address okay, humans are just PR review. Like how is human in the loop for this?Ryan Lopopolo: We've moved beyond even the humans reviewing the code as well.[00:08:19] Human Review, PR Automation & Agent Code ReviewRyan Lopopolo: Most of the human review is post merge at this point.But post, post merge, that's not even reviewed. That's justswyx: Oh, let's just make ourselves happy by YouRyan Lopopolo: haven't used fundamentally. The model is trivially paralyzable, right? As many GPUs and tokens as I am willing to spend, I can have capacity to work with my hood base.The only fundamentally scarce thing is the synchronous human attention of my team. There's only so many hours in the day we have to eat lunch. I would like to sleep, although it's quite difficult to, stop poking the machine because it makes me want to feed it. You have to step back, right?Like you need to take a systems thinking mindset to things and [00:09:00] constantly be asking where is the agent making mistakes? Where am I spending my time? How can I not spend that time going forward? And then build confidence in the automation that I'm putting in place. So I have solved this part of the SDLC, and usually what that has looked like is like we started needing to pay very close attention to the code because the agent did not have the right building blocks to produce.Modular software that decomposed appropriately that was reliable and observable and actually accrued a working front end in these things, right?[00:09:35] Observability First SetupRyan Lopopolo: So in order to not spend all of our time sitting in front of a terminal at most, doing one or two things at a time, invested in giving the model that observability, which is that that graph in the post here.swyx: Yeah. Let's walk through this traces and which existed firstRyan Lopopolo: we started with just the app and the whole rest of it. From vector through to all these login metrics, APIs was, I dunno, half an [00:10:00] afternoon of my time. We have intentionally chosen very high level fast developer tools. There's a ton of great stuff out there now.We use me a bunch, which makes it trivial to pull down all these go written Victoria Stack binaries in our local development. Tiny little bit of python glue to spin all these up. And off you go. One neat thing here is we have tried to invert things as much as possible, which is instead of setting up an environment to spawn the coding agent into, instead we spawn the coding agent, like that's the entry point.It's just Codex. And then we give Codex via skills and scripts the ability to boot the stack if it chooses to, and then tell it how to set some end variables. So the app and local Devrel points at this stack that it has chosen to spin up. And this I think is like the fundamental difference between reasoning models and the four ones and four ohs of the past, where these models could not think so you had to put them in [00:11:00] boxes with a predefined set of state transitions.Whereas here we have the model, the harness be the whole box. And give it a bunch of options for how to proceed with enough context for it to make intelligent choices. SoVibhu: sales, so like a lot of that is around scaffolding, right? Yes. Previous agents, you would define a scaffold. It would operate in that.Lube, try again. That's pivoted off from when we've had reasoning models. They're seeming to perform better when you don't have a scaffold, right? That's right.[00:11:28] Docs Skills GuardrailsVibhu: And you go into like niches here too, like your SPEC MD and like having a very short agent MG Agent md.swyx: Yes. Yes.Vibhu: Yeah. So you even lay out what it is here, but I likeswyx: the table contents.Vibhu: Yeah.swyx: Like stuff like this, it really helps guide people because everyone's trying to do this.Ryan Lopopolo: This structure also makes it super cheap to put new content into the repository to steer both the humans and the agents.swyx: You, you reinvented skills, right?Vibhu: One big agents andswyx: skills from first princip holdsRyan Lopopolo: all skills did not exist when we started doing this.Vibhu: You have a short [00:12:00] one 100 line overall table of contents and then you have little skills, right? Core beliefs, MD tech tracker. Yeah. Yeah. The scale is overRyan Lopopolo: The tech jet tracker and the quality score are pretty interesting because this is basically a tiny little scaffold, like a markdown table, which is a hook for Codex to review all the business logic that we have defined in the app, assess how it matches all these documented guardrails and propose follow up work for itself.Before beads and all these ticketing systems, we were just tracking follow up work as notes in a markdown file, which, we could spa an agent on Aron to burn down. There's this really neat thing that like the models fundamentally crave text. So a lot of what we have done here is figure out ways to inject textswyx: intoRyan Lopopolo: the system right when we get a page, because we're missing a timeout, for example.I can just add Codex in Slack on that page and say, I'm gonna fix this by adding a timeout. Please update our reliability documentation. To require that all network calls have [00:13:00] timeouts. So I have not only made a point in time fix, but also like durably encoded this process knowledge around what good looks like.swyx: Yeah.Ryan Lopopolo: And we give that to the root coding agent as it goes and does the thing. But you can also use that to distill tests out of, or a code review agent, which is pointed at the same things to narrow the acceptable universe of the code that's produced.swyx: I think one of the concerns I have with that kind of stuff is you think you're making the right call by making, it's persisted for all time across everything.Yes. But then you didn't think about the exceptions that you need to make, right? And that you have to roll it back.Vibhu: Part of it isswyx: also sometimes it can follow your s instructions too.Vibhu: It's somewhat a skill, right? So it determines when it uses the tools, right? Like it's not like it'll run outta every call.It'll determine when it wants to check quality score, right?Ryan Lopopolo: Yeah. And we do in the prompts we give these agents, allow them to push back,[00:13:51] Agent Code Review RulesRyan Lopopolo: When we first started adding code review agents to the pr, it would be Codex, CLI. Locally writes the change, pushes up a PR on [00:14:00] those PR synchronizations of review agent fires.It posts a comment. We instruct Codex that it has to at least acknowledge and respond to that feedback. And initially the Codex driving the code author was willing to be bullied by the PR reviewer, which meant you could end up in a situation where things were not converging. So yeah, we had to,swyx: he's just a thrash.Ryan Lopopolo: We had to add more optionality to the prompts on both of these things, right? The reviewer agents were instructed to bias toward merging the thing to not surface anything greater than a P two in priority. We didn't really define P two, but we gave it, youswyx: did define P two.Ryan Lopopolo: We gave it a framework within which to score its outputswyx: and then greater than P zero is worse, right?Yes. P two is very good.Ryan Lopopolo: P zero is you will mute the code place ifswyx: you merch thisRyan Lopopolo: thing, right?swyx: Yeah.Ryan Lopopolo: But also on the code authoring agent side, we also gave it the flexibility to either defer or push back against review feedback, right? This happens all the time, right? Like I happen to notice something and leave a code review, [00:15:00] which.Could blow up the scope by a factor of two. I usually don't mean for that to be addressed Exactly. In the moment. It's more of an FYI file it to the backlog, pick it up in the next fix it week sort of thing. And without the context that this is permissible, the coding agents are gonna bias toward what they do, which is following instructions.swyx: Yeah.[00:15:19] Autonomous Merging Flowswyx: I do wanted to check in on a couple things, right? Sure. All the coding review agent, it can merge autonomously. I think that's something that a lot of people aren't comfortable with. And you have a list here of how much agents do they do Product code and tests, CI configuration and release tooling, internal Devrel tools, documentation eval, harness review, comments, scripts that manage the repository itself, production dashboard definition files, like everything.Yes. And so they're just all churning at the same time, is there like a record that, that any human on the team pulls to stop everythingRyan Lopopolo: Because we are building a native application here. We're not doing continuous deploy. So there's still a human in the loop for cutting the release branch.I see. We require a blessed [00:16:00] human approved smoke test of the app before we promote it to distribution, these sort of things.swyx: So you're working on the app, you're not building like infrastructure where you have like nines of reliability, that kinda stuff?Ryan Lopopolo: That's correct. That's correct. Okay. And also like full recognition here that all of this activity took in a completely greenfield repository.There's. Should be no script that this applies generally toswyx: this is a production thing, you're gonna shipRyan Lopopolo: toswyx: customers. Of course. Yeah, of course. So this is realVibhu: And like one of the things there is, you mentioned you started this as a repo from scratch. The onboarding first month or so was pretty, it was like working backwards, right?Yeah. And then you had to work with the system and now you're at that point where you know, you're very autonomous. I'm curious like, okay, so what, how human in the loop is it? So what are the bottlenecks that you wish you could still automate? And part of that is also like, where do you see the model trajectory improving and offloading more human in the loop?We just got 5.4. It's a really good,Ryan Lopopolo: fantastic model, by the way.Vibhu: Yeah. Yeah. It's the first one that's merged. Top tier coding. So it's codex level coding and reasoning. So general reasoning both in one model. SoRyan Lopopolo: andVibhu: computer [00:17:00] use vision.Ryan Lopopolo: Now we now with five four, I can just have Codex write the blog post, whereas for this one I had to balance between chat.swyx: Oh, I need to, I might be out of a job. Oh my God.Ryan Lopopolo: Oh,swyx: I know. You just gave me an idea for a completely AI newsletter that five four could do. Yeah, I get it Now.Ryan Lopopolo: This sort of thing is just one example of closing the loop, right? Like the dashboard thing you mentioned. We have Codex authoring the Js ON, for the Grafana dashboards and publishing them and also responding to the pages, which means when it gets the page, it knows exactly which dashboards are defined and what alerts.What alert was triggered by which exact log in the code base. ‘cause all of this stuff is collated together.swyx: It has to own everything.Yes. Yeah. Yeah.Ryan Lopopolo: And it means that if we have an outage that did not result in a page. It has the existing set of dashboards available to it. It has the existing set of metrics and logs and can figure out where the gaps in the dashboard are or [00:18:00] in the underlying metrics and fix them in one go.In the same way, you would have a full stack engineer be able to drive a feature from the backend all the way to the front end.Vibhu: So it, it seems like a lot of the work you guys had to do was you as a small team are fully working for a way that the model wants the software to be written. It's like less human legible for better. Code legibility, agent legibility. How do you think that affects broader teams? So one at OpenAI, do liaison, like this is how software should be written. Like I can imagine, say you join a new team with this methodology, this mindset there's ways that, teams do code review, teams write code, like teams are structured and a lot of it is for human legibility.So should we all swap? Like how does this play back one broader into OpenAI and then like broader into the software engineering, right? Is it like teams that pick this up will it's pretty drastic, right? You have to make a pretty big switch. Should they just full send Yeah.Ryan Lopopolo: The mindset is very much that I'm removed from the process, right? I can't really have deep code level opinions about [00:19:00] things. It's as if I'm. Group tech leading a 500 person organization.Vibhu: Yeah.Ryan Lopopolo: Like it's not appropriate for me to be in the weeds on every pr. This is why that post merge code review thing is like a good analog here, right?Like I have some representative sample of the code as it is written, and I have to use that to infer what the teams are struggling with, where they could use help, where they're already moving quickly and I can pivot my focus elsewhere.Vibhu: Yeah.Ryan Lopopolo: So I don't really have too many opinions around the code as it is written.I do, however, have a command based class, which is used to have repeatable chunks of business logic that comes with tracing and metrics and observability for free. And the thing to focus on is not how that business logic is structured, but that it uses this primitive ‘cause I know that's gonna give leverage by default.Vibhu: Yeah.Ryan Lopopolo: Yeah, back to that sort of systems stinking,Vibhu: and you have part of that in your blog post, enforcing architecture and ta taste how you set boundaries for what's used. There's also a section on redefining [00:20:00] engineering and stuff, but yeah, it's just, it's interesting to hear,Ryan Lopopolo: and as the models have gotten better, they have gotten better at proposing these abstractions to unblock themselves, which again, lets me move higher and higher up the stack to look deeper into the future on what ultimately blocked the team from shipping.swyx: Yeah. You mentioned so you, this is primarily a, it is like a 1 million line of code base electron app. But it manages its own services as well, so it's like a backend for front end type thing.Ryan Lopopolo: We do have a backend in there, but that's hosted in the cloud.Yeah. This sort of structure is actually within the separate main and render processesWithin theswyx: electric.That's just how electronic works.Ryan Lopopolo: Yeah, of course. So have also treated like. MVC style decomposition with the same level of rigor, which has been very fun.swyx: I have a fun pun. This is a tangent, NVC is model view controller. Any sort of full stack web Devrel knows that.But my AI native version of this is Model view Claw, the clause the harness.Ryan Lopopolo: That's right. That's right. I do think that there is an interesting space to [00:21:00] explore here with Codex, the harness as part of building AI products, right? There's a ton of momentum around getting the models to be good at coding.We've seen big leaps in like the task complexity with each incremental model release where if you can figure out how to collapse a product that you're trying to build, a user journey that you're trying to solve into code, it's pretty natural to use the Codex Harness to solve that problem for you. It's done all the wiring and lets you just communicate and prompts to let the model cook.Yeah. It's been very fun. And there's also a very engineering legible way of increasing capabil. It's fantastic, right? Yeah. Just give you, just give the model scripts, the same scripts you would already build for yourself.swyx: Yeah.Yeah. So for listeners, this is Ryan saying that software engineering or coding against will eat knowledge work like the non-coding parts that you would normally think.Oh, you have to build a separate agent for it. No, start a coding agent and go out from there. Which open Claw has like it's pie Underhood.Ryan Lopopolo: [00:22:00] Yes.Vibhu: Basically define your task in code. Everything is a codingswyx: agent by the way. Since I brought it up, it's probably the only place we bring it up. Is any open claw usage from you?Any?Ryan Lopopolo: No. No. Not for me. I don't have any spare Mac Minis rattling around my house.swyx: You can afford it? No. I just, I'm curious if it's changed anything in opening eye yet, but it's probably early days. And then the other, the other thing I, I wanna pull on here is like you mentioned ticketing systems and you mentioned prs and I'm wondering if both those things have to go away or be reinvented for this kind of coding.So the git itself and is like very hostile to multi-agent.Ryan Lopopolo: Yeah. We make very heavy use of work trees.swyx: But like even then, like I just did a, dropped a podcast yesterday with Cursors saying, and they said they're getting rid of work trees ‘cause it still has too many merge conflicts.It's still un too un unintuitive. But go ahead.Ryan Lopopolo: The models are really great at resolving merge conflicts. Yeah. And to get to a state where I'm not synchronously in the loop in my terminal, I almost don't care that there are mergeswyx: with disposable.[00:23:00] Yeah.Ryan Lopopolo: We invoke a dollar land skill and that coaches codex to push the PR Wait for human and agent reviewers Wait for CI to be green.Fix the flakes if there are any merged upstream. If the PR comes into conflict, wait for everything to pass. Put it in the merge queue. Deal with flakes until it's in Maine. End. This is what it means to delegate fully, right? This is in a, very large model re probably a significant tax on humans to get PRS merged, but the agent is more than capable of doing this and I really don't have to think about it other than keep my laptop open.swyx: Yeah. I used to be much more of a control freak, but now I'm like, yeah, actually you could do a better job of this than me. Yeah. With the right context. Yes.[00:23:47] Encoding Requirementsswyx: Anything else in harness in general? Just this piece, I just wanna make sure we,Ryan Lopopolo: I think one thing that I maybe didn't make super clear in the article that I heard on Twitter as an interesting, that's respond [00:24:00]swyx: to them.What's the chatter and then what's your response?Ryan Lopopolo: Ultimately, all the things that we have encoded in docs and tests and review agents and all these things are ways to put all the non-functional requirements of building high scale, high quality, reliable software into a space that prompt injects the agent.We either write it down as docs, we add links where the error messages tell how to do the right thing. So the whole meta of the thing is to basically tease out of the heads of all the engineers on my team, what they think good looks like, what they would do by default, or what they would coach a new hire on the team to do to get things to merch.And that's why we pay attention to all the mistakes, mistakes that the agent makes, right? This is code being written that is misaligned with some as yet not written down, non-functional requirement.swyx: Sorry, what? Did the online people misunderstand orRyan Lopopolo: No,swyx: whatyouRyan Lopopolo: responded to? Somebody just literally said that.I was like, oh yeah,swyx: okay,Ryan Lopopolo: This is the [00:25:00] thing. This is what I've been doing. Oh, youswyx: agree? Yeah. I see. Interesting.Ryan Lopopolo: One other neat thing, which I did totally did not expect is folks were just. Taking the link to the article and giving it to pi or Codex and say, make my repo this,Vibhu: you achi a whole recursion.Ryan Lopopolo: And it was wildly effective. Really? It was wildly effective. NoVibhu: way. It just actually is something I tried with five, four yesterday. I didn't have time. Last time I was like out speaking of something, and this is one of my things, I was like, okay, I have this article. Can we just scaffold out what it would be like to run this?And I, I did it first as that and then I was like, okay, let me take another little side repo and say okay, if I was to fully automate this like this because I haven't written a line of code, it'sRyan Lopopolo: like over full, setVibhu: it right. The side thing I'm doing of voice. TTS I'm just like, slobbing out, whatever.It's nothing production. I'm like, how would I make this like this? And it's actually like a really good way. It's like a good way to learn what could be changed, what could be like, it's just a good analyzing, right? You give it all the codes, you give it all the context, you give it the article and it walks you through it very well.That's right. That's right.[00:25:57] Inlining Dependencies[00:25:57] Dependencies Going Away & Brett Taylor's Responseswyx: I guess one more thing before we go to Symphony is I wanted to cover [00:26:00] Brett Taylor's response. We had him on the show. He is your chairman, which is wild. Yeah. That he's reading your articles as well and like getting engaged in it. He says software dependencies are going away.Basically they can just be like vendored. Yes. Response.Ryan Lopopolo: Aswyx: hundred percent. A hundred percent agree. You still pro qr, you still pay Datadog. You still pay Temporal. Thank you.Ryan Lopopolo: Yep. The level of complexity of the dependencies that we can internalize is, I would say low, medium right now. Just based on model capability.What does the,swyx: what is medium?Ryan Lopopolo: I would say like a. A couple thousand line dependency is a thing that we could in-house No problem. Call in an afternoon of time. One neat thing about it is like probably most of that code you don't even need. Like by in-house and abstraction, you can strip away all the generic parts of it and only focus on what you need to enable the specific thing.Yes. You're building,swyx: I've been calling this the end of b******t plugins.Ryan Lopopolo: Yeah.swyx: Because there's so much when I published an open source thing, I want to accept everything, be liberal. I want to accept, this is post's law, but that means there's so much bloat. Yes. There's so much overhead.Ryan Lopopolo: One other neat thing about [00:27:00] this too is when we deploy Codex Security on the repo, it is able to deeply review and change. The internalized dependencies in a much lower friction way than it would be to like, push patches upstream, wait for them to be released, pull them down, make sure that's compatible with all the transitive I have in my repo and things like that.So it's also much lower friction to internalize some of these things if code is free. ‘cause the tokens are cheap sort of thing.swyx: Yeah. Yeah. I think like the only argument I have against this is basically scale testing, which obviously the larger pieces of software like Linux, MySQL, he calls up even the Datadog and Temporals and then maybe security testing where Yes.Classically, I think, is it linis tos, it said security open source is the best disinfectant.Ryan Lopopolo: Many eyes.swyx: Many eyes. And if inline your dependencies and code them up, you're gonna have to relearn mistakes from other people that Yep.Ryan Lopopolo: Yep. And to internalize that dependency, you're back to zero and you have to start.Reassembling all those bits and pieces to Yeah. Have [00:28:00] high confidence in the code as it is written. Yeah.Vibhu: Even part of the first intro of this, you basically mentioned like everything was written by codex, including internal tooling, right? So internal tooling, like when you're visualizing what's going on it's writing it for itself.swyx: Yeah. I'm built internal tools way I now, and like I just show them off and they're like, how long did you spend? And I didn't spend any time. I just prompted it,Ryan Lopopolo: very funny story here.swyx: Yeah, go ahead.Ryan Lopopolo: We had deployed our app to the first dozen users internally had some performance issues, so we asked them to export a trace for us get a tar ball, gave it to our on-call engineer, and he did a fantastic job of working with Codex to build this beautiful local Devrel tool, next JS app, the drag and drop the tar ball in, and it visualizes the entire trace.It's fantastic. Took an afternoon, but none of this was necessary. Because you could just spin up codex and give it the tar ball and ask the same thing and get the response immediately. So in a way, optimizing for human [00:29:00] legibility of that debugging process was wrong. It kept him in the loop unnecessarily when instead he could have just like Codex cooked for five minutes and gotten this same.swyx: Yeah, you verify your instincts here of this is how we used to do it. Or this is how I would have used to solve it.Ryan Lopopolo: Yeah. In this local observability stack. Like sure, you can de deploy Yeager to visualize the traces, but I wouldn't expect to be looking at the traces in the first place because I'm not gonna write the code to fix them.swyx: Yeah. So basically there needs to be like this kind of house stack and owning the whole loop. I think that is very well established. And it sounds like you might be like sharing more about that in the future, right?Ryan Lopopolo: Yeah. I think we're excited to do[00:29:36] Ghost Libraries Specs[00:29:36] Ghost Libraries & Distributing Software as SpecsRyan Lopopolo: We're gonna talk about Symphony in a little bit, but like the way we distribute it as a spec, which I think folks are calling Ghost Libraries on Twitter.This is like a such a cool name. It does mean it becomes much cheaper to share software with the world, right? You define a spec, how you could build your own specifying as much as is required for a coding agent to reassemble it [00:30:00] locally. The flow here is very cool. Like we have taken. All the scaffolding that has existed in our proprietary repo spun up a new one.Ask Codex with our repo as a reference. Write the spec. We tell it. Spin up a team ox spawn a disconnected codex to implement the spec. Wait for it to be done. Spawn another codex and another team ox to review the spec com or review the implementation compared to upstream and update the spec so it diverges less.And then you just loop over and over Ralph style until you get a spec that is with high fidelity able to reproduce the system as it is. It's fantastic.Vibhu: And you're basically, you're not really adding any of your human bias in there, right? That's correct. A lot of times people write a spec and be like, okay, I think it should be done this way, and you'll riff on something.And it's no, the agent could have just handled it like you're still scaffolding in a sense, right? I want it done this way. It can determine its spec better.swyx: That's right. That's right. Part of me it, I'm, I've been working a lot on evals recently, and part of me is wondering if [00:31:00] an agent can produce a spec that it cannot solve.Is it always capable of things that he can imagine or can you imagine things that it is impossible to do?Ryan Lopopolo: I think with Symphony, we, there's like this there's this axis where you have things that are easier, hard, or established or new, right? And I think things that are hard and new is still something that the models need humans.Yeah. Drive.swyx: Yeah. Yeah.Ryan Lopopolo: But I think those other quadrants are largely salt. Given the right scaffold and the right thing that's gonna drive the agent to completion,swyx: it's crazy that it solved,Ryan Lopopolo: but it means that the humans, the ones with limited time and attention get to work on the hardest stuff, like the problems where it's pure white space out in front. Or like the deepest refactorings where you don't know what the proper shape of the interfaces are. And this is where I wanna spend my time. ‘cause it lets me set up for the next level of scale.swyx: Yeah. Yeah. Amazing. Let's introduce Symphony.I think we've been mentioning it every now and then. Elixir. Interesting option.Ryan Lopopolo: Yeah.swyx: Yeah. I'm not,Ryan Lopopolo: again, like the [00:32:00] elixir manifestation here is just a derivative. Is it a modelswyx: chosen? Yeah.Ryan Lopopolo: Yeah. Yeah. And it chose that because the process supervision and the gen servers are super amenable to the type of process orchestration that we're doing here.You are essentially spinning up little Damons for every task that is in execution and driving it to completion, which. Means the mall gets a ton of stuff for free by using Elixir and the Beam.swyx: I had to go do a crash course in Beam and Elixir, and I think most people are not operating at that scale of concurrency where you need that.But it is a good mental model for Resum ability and all those things. And these are things I care about. But tell me the story, the origin story of Symphony. What do you use it for? Is this, how did it form maybe any abandoned paths that you didn't take?[00:32:46] Terminal Free Orchestration[00:32:46] Symphony: Removing Humans from the LoopRyan Lopopolo: At the end of December we were at about three and a half PRS per engineer per day.This was before five two came out in the beginning of January. Everyone gets back from holiday with five two and no other work [00:33:00] on the repository. We were up in the five to 10 PRS per day per engineer. And I don't know about y'all, but like it's very taxing to constantly be switching like that. Like I was pretty tapped out at the end of the day, again, where are the humans spending their time? They're spending their time context switching between all these active tmox pains to drive the agent forward.swyx: Yeah. No way. Yeah.Ryan Lopopolo: So let's again, build something to remove ourselves from the loop. And this is what frantic sprinted adapt here to find a way to remove the need for the human to sit in front of their terminal.So a lot of experimentation with Devrel boxes and, automatically spinning up agents, like it seems like a fantastic end state here, where my life is beach. I open live twice a day and say yes no to these things. Yeah. And this is again, a super, super interesting framing for how the work is done.Because I become more latency and sensitive. I have [00:34:00] way less attachment to the code as it is written. Like I've had close to zero investment in the actual authorship experience. So if it's garbage. I can just throw it away and not care too much about it. In Symphony, there's this like rework state where once the PR is proposed and it's escalated to the human for review, it should be a cheap review.It is either mergeable or it is not. And if it's not, you move it to rework. The elixir service will completely trash the entire work tree NPR and start it again from scratch. Okay. And this is that opportunity again to say, why was it trash right? What did the agent do that wasswyx: bad. Yeah.Ryan Lopopolo: Fix that before moving the ticket toswyx: endRyan Lopopolo: of progress again.swyx: Yeah. Why is this not in codex app? I guess this, you guys are ahead of Codex app,Ryan Lopopolo: yeah, so the way the team has been working is basically to be as AI pilled as possible and spread ahead. And a lot of the things we have worked on have fallen out [00:35:00] into a lot of the products that we have.Like we were in deep consultation with the Codex team to. Have the Codex app be a thing that exists, right? To have skills be a thing that Codex is able to use. So we didn't have to roll our own to put automations into the product. So all of our automatic refactoring agents didn't have to be these hand rolled control loops.It has been really fantastic to be, in a way, un anchored to the product development of Frontier and Codex and just very quickly try to figure out what works and then later find the scalable thing that can be deployed widely. It's been a very fun way to operate. It's certainly chaotic. I have lost track very often of what the actual state of the code looks like.‘cause I'm not in the loop. There was. One point where we had wired playwright directly up to the Electron app. With MCPM CCPs, I'm pretty bearish on because the harness forcibly injects all those tokens in the [00:36:00] context, and I don't really get a say over it. They mess with auto compaction. The agent can forget how to use the tool.There's probably only what three calls in playwright that I actually ever want to use. So I pay the cost for a ton of things. Somebody vibed a local Damon that boots playwright and exposes a tiny little shim CLI to drive it. And I had zero idea that this had occurred because to me, I run Codex and it's able to, it's oh, it's better.Yeah. Like no knowledge of this at all. Uhhuh.[00:36:30] Multi Human ChaosRyan Lopopolo: So we have had like in human space to spend a lot of time doing synchronous knowledge sharing. We have a daily standup that's 45 minutes long because we almost have to. Fan out the understanding of the current state.swyx: Yeah, I was gonna say this is good for a single human multi-agent, but multi human, multi-agent is a whole like po like explosion of stuff.Ryan Lopopolo: Yeah. And that this is fundamentally why we have such a rigid, like 10,000 [00:37:00] engineer level architecture in the app because we have to find ways to carve up the space so people are not trampling on each other.swyx: Sorry, I don't get the 10,000 thing. Did I miss that?Ryan Lopopolo: The structure of the repository is like 500 NPM packages.It's like architecture to the excess for what you would consider, I think normal for a seven person team. But if every person is actually like 10 to 50. Then the like numbers on being super, super deep into decomposition and sharding and like proper interface boundaries make a lot more sense.swyx: Yeah. To me, that's why I talked about Microfund ends and I, an anex is from that world, but Cool. It is just coming back to, to, to this I dunno if you have other, thoughts on. Orchestrating so much work coin going through this. Is this enough? Is this like any aha moments?Vibhu: It'll be interesting to see like where, okay, so right now you pick linear as your issue tracker, right?swyx: Or it's like a is it actually linear? This is actually linear.[00:37:55] Linear vs Slack WorkflowVibhu: Oh, that's linear. It's linear.swyx: Oh I never looked atVibhu: video. The demo video I had to download to [00:38:00] run.swyx: So I, because I'm a Slack maxie, but Yeah, linear. Linear is also really good. Yes,Ryan Lopopolo: we do make a good use of Slack. We we fire off codex to do all these lotion, elasticity, fix ups, the things that like sync that knowledge into the repository.It's super cheap. Yeah.swyx: Yeah.Ryan Lopopolo: Just do it in Codex.swyx: My biggest plug is OpenAI needs to build Slack. You need to own Slack. Build yours. Turn this into Slack.Ryan Lopopolo: I did read about it. Youswyx: did?Ryan Lopopolo: Yeah.[00:38:25] Collaboration Tools for AgentsRyan Lopopolo: I would say that if we think that we want these agents to do economically valuable work, which is like this is the mission, right?We want AI to be deployed widely, to do economically valuable work, then we need to find ways for them to naturally collaborate with humans, which means collaboration tooling, I think, is an interesting space to explore.swyx: Yeah, totally. Yeah. GitHub, slack, linear.Vibhu: Yeah, that was my thing. Okay, where do we see right now Codex has started Codex Model, then CLI, now there's an app, app can let me shoot off multiple Codex is in parallel, but there's no great team collaboration for Codex.And it [00:39:00] seems like your team had some say into what comes out, right? So you talked to ‘em, codex kind of was a thing. From there, if you guys are on the bound, what stuff that like, you might not focus on, but what do you expect other people to be building, right? So people that are like five x 50 Xing.Should you build stuff that's like very niche for your workflow, for your team? Should it be more general so other people can adopt? Is there a niche there? ‘Cause part of it is just okay, is everything just internal tooling? Do we have everything our own way? Like the way our team operates has our own ways that we like to communicate or is there a broader way to do it?Is it something like a issue tracker? Just thoughts if you wanna riff on that.[00:39:35] Standardizing Skills and CodeRyan Lopopolo: I think TBD we have not figured this out in a general way. I do think that there is leverage to be had in making the code and the processes as much the same as possible. If you think that code is context, code is prompts, it's better from the agent behavior perspective to be able to look in a package in directory X, Y, Z, and it not to have to page so [00:40:00] deeply into directory if you C, because they have the same structure, use the same language, they have the same patterns internally.And that same like leverage comes from aligning on a single set of skills that you're pouring every engineer's taste into to make sure that the agent is effective. So like in our code base, we have, I think, six skills. That's it. And if some part of the software development loop is not being covered, our first attempt is to encode it in one of the existing setup skills, which means that we can change the agent behavior.Yeah. More cheaply than changing the human driver behavior.swyx: Yeah.[00:40:39] Self Improvement via Logsswyx: Have you ever, have you experimented with agents changing their own behavior?Ryan Lopopolo: We do.swyx: Yeah. Or parent agent changing a subagents, behavior or something like that.Ryan Lopopolo: We have some bits for skill distillation. So for example, there's one neat thing you can do with Codex, which is just point it at its own session logs to ask it to tell you how you can use [00:41:00] the tool pedal better.swyx: It's like introspectionRyan Lopopolo: or ask it to do things. I useVibhu: this session better. What skills should Iswyx: high? I like the modification of, you can do, just do things to you can just ask agent to do things.Ryan Lopopolo: Yeah. You can just codex things. This is like a, this is like a silly emoji that we have, right? You can just codex things, you can just prompt things.It's really glorious future we live in, but okay, you can do that one-on-one. But we're actually slurping these up for the entire team into blob storage and. Running agent loops over them every day to figure out where as a team can we do better and how do we reflect that back into the repositories?Yes, though everybody benefits from everybody else's behavior for free. Same for like PR comments, right? These are all feedback. That means the code as written, deviated from what was good, a PR comment, a failed build. These are all signals that mean at some point the agent was missing context. We gotta figure out how toswyx: Yeah.Ryan Lopopolo: Slurp it up and put it back in the reboot.swyx: By the way, I do this exactly right. I used to, when I use cloud code for [00:42:00] knowledge work, cloud cowork is like a nice product, right? Yes. In I think you would agree. I always have it tell me what do I do better next time? And that's the meta programming reflection thing.So I almost think like you have six reflection extraction levels in symphony and almost like the zero of layer. So the six levels are PO policy, configuration, coordination, execution, integration, observability. We've talked about a couple of these, but the zero layer is like the, okay, are we working well?Can we improve how we work? Yes. Can I modify my own workflow without MD or something? I don't know.Ryan Lopopolo: Yeah, of course. Yeah, of course you can. Like this thing is also able to cut its own tickets ‘cause we give it full access.Yeah. Make it a ticket to have it cut. Tickets you can.Put in the ticket that you expect it to file as on follow up work,swyx: like Yeah. Self-modifying. Yeah.Ryan Lopopolo: Yeah.[00:42:44] Tool Access and CLI FirstRyan Lopopolo: Put, don't put the agent in a box. Give the agent full accessibility over it. Domain.swyx: I had a mental reaction when you said don't put the agent in a box. So I think you should put it in a box. Like it's just that you're giving the box everything it needs.Ryan Lopopolo: Yeah. Context and tools.swyx: But we're like, as developers, we're used to calling [00:43:00] out to different systems, but here you use the open source things like the Prometheus, whatever, and you run it locally so that you can have the full loop. I assume.Ryan Lopopolo: Yep.Vibhu: I think likeRyan Lopopolo: another, you wanna minimize cloud, cloud dependencies.Vibhu: You also want to make sure that you think about what the agent has access to. What does it see? Does it go back into the loop, like from the most basic sense of you let it see its own like calls, traces it can determine where it went wrong. But are you feeding that back in? So you know, just the most basic level of you wanna see exactly what's input output, like does the agent have access to.What is being outputted, right? It can self-improve a lot of these things. It's allRyan Lopopolo: text, right? My job is to figure out ways to funnel text from one agent to the other.swyx: It's so strange like way back at the start of this whole AI wave Andre was like, English is the hottest day programming language.It's here, it's just Yeah. The feature as well.Vibhu: A lot of, okay. Like a lot of software, a lot of stuff. There's a gui, it's made for the human. We're seeing the evolution of CLI for everything, right? All tools have CLIs. Your agents can use [00:44:00] them well, do we get good vision? Do we get good little sandboxes?Like right now? It's a really effective way, right? Models love to use tools. They love the best. They love to read through text. So slap a CLI let it go loose. That works for everything.Ryan Lopopolo: It does. Yeah. Yeah.[00:44:14] UI Perception and RasterizingRyan Lopopolo: We've also been adapting nont, textual things to that shape in order to improve model behavior in some ways, right?We want the agent to be able to see the UI agents do not perceive visually in the same way that we do. They don't see a red box, they see red box button, right? They see these things in latent space. So if we want, Hey, yeah, I do. We haveswyx: a ding if that goes off every time. Alien spaceRyan Lopopolo: ding.Anyway if we wanna actually make it see the layout, it's almost easier to rasterize that image to ask EOR and feed it in to the agent. Ha. And there's no reason you can't do both, right? To like further refine how the model perceives the object it's [00:45:00] manipulating.swyx: Cool. Could we, you wanna talk about a couple more of these layers that might bear more introspection or that you have personal passion for?[00:45:07] Coordination Layer with ElixirRyan Lopopolo: I will say that the coordination layer here was a really tricky piece to get right.swyx: Let's do it. Yep. I'm all about that. And this is Temporal core.Ryan Lopopolo: This is where when we turn the spec into Elixir, where like the model takes a shortcut, right? Like it's oh, I have all these primitives that I can make use of in this lovely runtime that has native process supervision.Which is I think, a neat way to have taken the spec and made it more choices achievable by making choices that naturally mapswyx: Yeah.Ryan Lopopolo: To the domain, right? In the same way that like you would prefer to have a TypeScript model repo if you are doing full stack web development, right? Because the ability to share types across the front end and backend reduces a lot of complexity.And becauseswyx: that's what graph kill used to be.Ryan Lopopolo: That's right. Andswyx: I don't know if it's still alive, butRyan Lopopolo: [00:46:00] no humans in the loop here. So like my own personal ability to write or not write elixir. Doesn't really have to bias us away from using the right tool for the job. It is just wild.swyx: Love it. I love it.Yeah. I wonder if any languages struggle more than others because of this? I feel like everyone has their own abstractions. That would make sense. But maybe it might be slower, it might be more faulty where like you'd have to just kick the server every now and then. I, I don't know. I think observability layer is really well understood.Integration layer, CP is dead. I think all these just like a really interesting hierarchy to travel up and down. It's common language for people working on the system to understandRyan Lopopolo: The policy stuff is really cool, right? Yeah. You don't really have to build a bunch of code to make sure the system wait for the, to passswyx: it's institutional knowledge.Ryan Lopopolo: Yeah. You just give it the G-H-C-L-I with some text that say CI has to pass. It makes the maintenance of these systems a lot easier.[00:46:57] Agent Friendly CLI Outputswyx: Do you think that CLI maintainers need to be [00:47:00] do anything special for agents or just as is? It's good because like I don't think when people made the G GitHub, CLI, they anticipated this happening.Ryan Lopopolo: That's correct. The GH CLI is fantastic. It's great super industry.swyx: Everyone go try GH repo create GH pull and then pull request number, right? GH HPR, like 1 53, whatever. And then it like pullsRyan Lopopolo: basically my only interaction with the GitHub web UI at this point is GH PR view dash web.Exactly. Glanceswyx: at the diffRyan Lopopolo: and be like Sure thing. Send it. Yeah. But the CLI are nice ‘cause they're super token efficient and they can be made more token efficient really easily. Like I'm sure you all have seen like I go to build Kite or Jenkins and I could just get this massive wall of build output.And in order to unblock the humans, your developer productivity team is almost certainly gonna write some code that parses the actual exception out of the build logs and sticks it in a sticky note at the top of the page. And you basically [00:48:00] want CLI to be structured in a similar way, right? You're gonna want to patch dash silent to prettier because the agent doesn't care that every file was already formatted.Just wants to know it's either formatted or not. So it can then go run a right command. Similarly, like in our PNPM distributed script runner, when we had one, when you do dash recursive, like it produces a absolute mountain of text. But all of that is for passing. Test suites. So we ended up wrapping all of this in another scriptswyx: to suppress the,Ryan Lopopolo: which you can vibe the channel only output the failing parts of the tests.swyx: You make a pipe errors versus the standard, standard out. I don't know. Okay. Whatever. Too much thinking have to do that. The CII used to maintain SCLI for my company and yeah, this is like core, very core to my heart. But you're vibing my job.Ryan Lopopolo: That's right.swyx: Cool. Any other things?This is a long spec. [00:49:00] I appreciate that. It's got a lot of strong opinions in here. Any other things that we should highlight? I think obviously you can spend the whole day going through some of these, but I do think that some of these have a lot of care or some of this you might wanna tell people, Hey, take this, but, make it your own.[00:49:15] Blueprint Spec and GuardrailsRyan Lopopolo: Fundamentally, software is made more flexible when it's able to adapt to the environment in which it is deployed, which means that things like linear or GitHub even are specified within the spec, but not required pieces of it. There's like a more platonic ideal of the thing that you could swap in like Jira or Bitbucket, for example.But being able to tightly specify things like the ID formats or how the Ralph Loop works for the individual agents. Basically means you can get up and running with a fully specified system quickly that you then evolve later on. I think we never intended for this to be a static spec that you can [00:50:00] never change.It's more like a blueprint to get something worth a starting point up and running.swyx: Yeah.Ryan Lopopolo: For you then to vibe later to your heart's content,swyx: you have like code and scripts in here where it's oh, I think this is a really good prompt. It's just a very long prompt.Ryan Lopopolo: Fundamentally, the agents are good at following instructions, so give them instructions.And it will, improve the reliability of the result. We, much like the way we use Symphony, we don't want folks to have to monitor the agent as it is vibing the system into existence. So being very opinionatedVery strict around what these success criteria are means that our deployment success rate goes up. Yeah. It means we don't have to get tickets on this thing.Vibhu: Think it all goes back to that like code to disposable, right? Like early on when you had CLI or you'd kick off a Codex run, it would take two hours. You would wanna monitor okay, I'm in the workflow of just using one.I don't want it to go down the wrong path. I'll cut it off and, just shoot off four, like that was my favorite thing of the Codex app, right? Yeah. Just Forex it like, [00:51:00] it's okay. One of them will probably be right, one of them might be better. Stop overthinking it. Like my first example was probably like deep research.When you put out deep research and I'd ask it something like, I asked it something about LLM, it thought it was legal something and spent an hour, came back with a report completely off the rails. And I was like, okay, I gotta monitor this thing a bit. No don't monitor it. Just you want to build it so it's that it, it goes the right way.And you don't wanna, you don't wanna sit there and babysit, right? You don't want to babysit your agentsRyan Lopopolo: with that deep research query that you made. Looking at the bad result, you probably figured out you needed to tweak your prompt Yeah. A bit, right? That's that guardrail that you fed back into the code base for the task, your prompt to further align the agent's execution.Same sort of concept supply there too.swyx: When you talk, how are the customers feelingRyan Lopopolo: for Symphony? I think we have none, right? This is a thing we have put out into theswyx: world. Symphony's internal, right? As long as you are happy, you are the customer. That'

The Real Truth About Health Free 17 Day Live Online Conference Podcast
How Connection Lowers Inflammation and Reverses Disease

The Real Truth About Health Free 17 Day Live Online Conference Podcast

Play Episode Listen Later Apr 6, 2026 58:30


Empathy, purpose, and trust can reduce inflammation, ease pain, and improve immune function—sometimes more than drugs or surgery. #InflammationRelief #EmpathyHealing #MindBodyMedicine

Oh, My Health...There Is Hope!
Exploring Leadership Lessons from History with Chris Hossfeld

Oh, My Health...There Is Hope!

Play Episode Listen Later Apr 4, 2026 21:17


"History is a great way of looking at past problems, layering in a new framework of how we can potentially solve them in ways that are relevant to today's problems." - Christopher Hossfeld   Christopher Hossfeld is a distinguished 27-year U.S. Army veteran and the founder of Barrel Strength Leadership. With extensive experience in leadership and strategic thinking, Chris leverages historic battlefields as unique learning environments to teach leadership principles. His work involves taking teams to pivotal sites like Gettysburg to analyze past military strategies and their applications in modern leadership and business settings. Chris has led leadership sessions globally, including prominent engagements with the 101st Airborne Division and executive teams across Europe and the United States.   Episode Summary: In this episode of "All My Healthers Hope," host Jana Short chats with Christopher Hossfeld, a retired Army veteran and the visionary founder of Barrel Strength Leadership. The episode delves into how history can offer profound insights into leadership through immersive experiences at historic battlefields. Chris Hossfeld's innovative approach includes using these historical sites to teach leadership lessons that transcend time and are applicable to today's business strategies. Throughout the episode, Chris discusses how Barrel Strength Leadership invests in people, highlighting the importance of mentorship, especially for veterans in transition. His work is designed to nurture leaders who can inspire and effectively manage teams by employing strategic thinking honed through the study of historical events. Additionally, the episode touches on the value of building communication, trust, and resilience in leadership—a concept Chris vividly illustrates with examples from historic battles like Gettysburg. With upcoming plans for leadership experiences in Italy, Chris continues to bridge the gap between historical understanding and practical leadership in contemporary settings.   Key Takeaways: Investing in People: Effective leadership is rooted in investing time and resources in people to help them grow and develop leadership skills. Historical Insights: Studying historical battlefields offers deep insights into leadership dynamics, decision-making, and the application of strategy. Communication and Trust: Building trust and maintaining open lines of communication are fundamental in both military and business leadership. Mentorship for Veterans: Assisting veterans with their transition into civilian life through mentorship can pave the way for their success in new business or corporate environments. Europe Leadership Experience: Chris's upcoming leadership experience in Italy offers participants a unique opportunity to explore ethics and personal growth through historical contexts.   Resources: https://www.barrelstrengthleadership.org/ https://www.instagram.com/barrel_strength_leadership/ https://www.linkedin.com/company/barrel-strength-leadership/   ✨ Enjoying the show? Stay inspired long after the episode ends! Jana is gifting you free subscriptions to Ageless Living Magazine and Best Holistic Life Magazine—two of the fastest-growing publications dedicated to holistic health, personal growth, and living your most vibrant life. Inside, you'll find powerful stories, expert insights, and practical tools to help you thrive—mind, body, and soul.

The Thoughtful Entrepreneur
2405 - Reimagining News Through AI and Visual Storytelling with Craig Harris' LookatMedia

The Thoughtful Entrepreneur

Play Episode Listen Later Apr 3, 2026 17:42


Mastering the Digital Newsroom: Visual Storytelling and AI-Ready PR with Craig HarrisIn a recent episode of The Thoughtful Entrepreneur Podcast, host Josh Elledge sat down with Craig Harris, the founder of Lookatmedia, to discuss the critical evolution of public relations in an era plagued by misinformation and "pink slime" news. As traditional journalism faces unprecedented challenges from AI-generated content, businesses must find new ways to establish authority and provide journalists with the verified assets they need to tell accurate stories. Their conversation explores how visual storytelling and automated media centers are democratizing PR, allowing organizations of all sizes to move beyond simple press releases and build high-trust relationships with the media.The Architecture of Trust: Building an AI-Friendly Media PowerhouseThe modern media landscape is currently caught in a crossfire between rapid AI content generation and a massive decline in public trust, making the role of the corporate newsroom more vital than ever. Craig Harris explains that most companies fail to support journalists because their media centers are outdated, gatekept by forms, or entirely devoid of high-resolution visual assets. To succeed in this environment, a business must treat its newsroom as a "magazine-style" resource—a one-stop shop where journalists can instantly download high-quality images, infographics, and videos without administrative friction. By providing these sourceable materials, organizations not only increase their chances of coverage but also ensure that the narrative remains accurate, even as it is consumed by the AI models that now act as digital gatekeepers.As news consumption shifts toward Large Language Models (LLMs) like ChatGPT, the way organizations structure their information is becoming as important as the information itself. By the end of 2024, a significant portion of the public will receive their news through AI-generated summaries rather than direct website visits, making "AI-readiness" a mandatory PR requirement. This means businesses must optimize their content with clear metadata and structured summaries that AI can easily interpret and relay. Craig highlights that by using proprietary, high-accuracy language models within a dedicated PR platform, companies can ensure their data remains legally compliant and free from the "hallucinations" that plague mainstream AI, protecting their brand reputation in a world of automated answers.Ultimately, the democratization of PR through automation allows small and medium-sized enterprises to compete on a global stage previously reserved for firms with massive budgets. Platforms like Lookatmedia automate the heavy lifting of media targeting and press release distribution, providing access to hundreds of thousands of verified journalist contacts. For the founder or marketing leader, the strategy should center on consistency and transparency; by regularly updating a visually rich media center and focusing on local community connections, even the smallest brand can establish itself as a trusted authority. In a landscape where anyone can generate a story, the winners will be those who provide the most reliable, accessible, and visually compelling evidence of their impact.About Craig HarrisCraig Harris is the founder of Lookatmedia and a lifelong student of information behavior and media trends. With a career dedicated to bridging the gap between organizations and the journalists who cover them, Craig specializes in developing technology that automates PR workflows while maintaining the highest standards of accuracy. He is a prominent advocate for visual storytelling and is focused on helping companies navigate the complexities of AI-driven news consumption.About LookatmediaLookatmedia is a revolutionary PR and media outreach platform designed to streamline the communication between businesses and the press. The platform provides organizations with "magazine-style" newsrooms, automated press release tools, and access to a massive database of over 180,000 verified media contacts. By prioritizing visual assets and AI-ready content structures, Lookatmedia helps brands of all sizes build trust, restore journalistic integrity, and secure consistent media coverage.Links Mentioned in This EpisodeLookatmedia Official Website: https://www.lookatmedia.co/Craig Harris on LinkedIn: Connect with CraigKey Episode HighlightsThe Rise of "Pink Slime" News: Understanding how AI-generated misinformation is eroding trust and how to position your brand as a verified source.Visual Storytelling as a Trust Anchor: Why high-resolution images and videos are now mandatory for securing media coverage.Optimizing for AI Discovery: How to structure your PR content so that Large Language Models (LLMs) relay accurate information about your company.Democratizing Public Relations: Using automation to give small businesses the same media outreach power as global enterprises.The Death of the Contact Form: Why removing friction from your media center is the fastest way to build relationships with overloaded journalists.ConclusionThe conversation with Craig Harris highlights that in the age of AI and misinformation, transparency and visual accessibility are the primary currencies of successful PR. By moving away from gatekept content and embracing automated, high-accuracy media tools, businesses can protect their reputations and empower the journalists who tell their stories.More from The Thoughtful Entrepreneur

Podcasts SUCK! (a podcast about how to start a podcast)
How to Turn Your Podcast Into a Sales Machine Without Ever Making a Pitch

Podcasts SUCK! (a podcast about how to start a podcast)

Play Episode Listen Later Apr 3, 2026 9:43 Transcription Available


Send us Fan MailIn episode 75 of Podcasts Suck, Sebastian Rusk urges listeners to evaluate their guest list with the same seriousness they would apply to prospecting, asking whether each guest is a dream client, strategic partner, or connector.Tune in for an inspiring discussion on why your podcast is a better sales call than cold outreach, how podcast interviews turn prospects into relationships, and the episode opens by reframing a podcast as a sales conversation that does not feel like one.TIMESTAMPS[00:00:37] Podcast as a sales call alternative.[00:01:20] Cold outreach is broken.[00:02:30] Why podcast invites work.[00:03:57] What happens in the interview room[00:05:18] Discovery and trust without pitching.[00:06:03] Fifty-two relationships a year.[00:07:19] Your guest list is your prospect list.[00:08:22] Launch, grow, and use the show strategically.QUOTES"Your guest list is your prospect list. Your episodes are your discovery calls. Your show is your pipeline.""If you're ready to launch your show, grow your show, or finally turn your podcast into the business development machine it's supposed to be.”==========================Need help launching your podcast?Schedule a Free Podcast Strategy Call TODAY!PodcastLaunchLabNow.com==========================SOCIAL MEDIA LINKSInstagram: Instagram.com/PodcastsSUCKFacebook: Facebook.com/sruskLinkedIn: LinkedIn.com/in/sebastianrusk/YouTube: Youtube.com/@PodcastLaunchLab==========================Take the quiz now! https://podcastquiz.online/==========================Need Money For Your Business? Our Friends at Closer Capital can help! Click here for more info: PodcastsSUCK.com/money==========================

The Juicy CEO with Monique Bryan
You Don't Have a Visibility Problem. You Have an Authority Problem.

The Juicy CEO with Monique Bryan

Play Episode Listen Later Apr 1, 2026 14:12


Key Moments 00:00 — The real problem isn't visibility Why more exposure doesn't automatically lead to more opportunities. 00:35 — The visibility trap How “just post more” became bad advice. 01:20 — What authority actually is Why authority is about trust, clarity, and recognition. 02:15 — Being seen vs being chosen The gap most experts don't realize they have. 03:05 — Why consistency isn't enough You can show up daily and still not convert. 04:10 — The authority signal problem What people are actually looking for when they land on your profile. 05:05 — How people decide quickly Why you don't get the benefit of explanation anymore. 06:00 — The role of perception How authority is built through how you're understood, not just what you say. 07:10 — The cost of low authority Being overlooked, underpriced, or forgotten. 08:00 — The shift to make From “how do I get seen?” to “how do I become the obvious choice?” 09:00 — Final takeaway Visibility gets attention. Authority gets chosen.   Next Step If this hit, your next step is the Authority Leak Audit. It will show you exactly: where your authority is breaking down where you're losing trust or clarity and what to fix first

Raising Confident Girls with Melissa Jones
When Your Daughter Shuts You Down — But Still Comes Back Later

Raising Confident Girls with Melissa Jones

Play Episode Listen Later Mar 31, 2026 15:06


Welcome to Raising Confident Girls. In this episode, your host Melissa Jones uncovers a powerful reframe that can transform how you understand your daughter—revealing why silence isn't rejection, but often a way for her to create a sense of control in their world.Melissa breaks down what's really behind the moments that can feel confusing or even hurtful to parents, helping you decode your daughter's behavior with greater clarity and compassion. She explains why timing matters more than pushing for connection, and how giving space can actually bring you closer rather than create distance.With simple, practical strategies, Melissa shows how unplanned, low-pressure moments can become the most meaningful opportunities for connection—allowing trust to grow naturally over time.In this episode, we discuss:What your daughter's silence might really meanWhy giving space can strengthen your relationshipThe importance of timing when initiating conversationsHow to recognize and respond to your daughter's cuesWays to connect through everyday, unplanned momentsJoin Melissa for a reassuring and eye-opening conversation that will help you move from frustration to deeper understanding—building a stronger, more trusting connection with your daughter.Download the Quick Tips PDF of today's episode for future reference.If you know a parent who could benefit from this conversation, share this episode with them! Let's work together to raise the next generation of confident girls.Melissa's Links:• Website • Instagram • Facebook• TikTok• LinkedIn

K9 Detection Collaborative
Using Engagement, Relationship, and Arousal to Combat Distractions

K9 Detection Collaborative

Play Episode Listen Later Mar 24, 2026 43:13


What to listen for:"Unless you have a dog who is engaged with you, you can't build that relationship. And you can't get through distractions. It's impossible.”Today, our hosts, Robin Greubel and Stacy Barnett, are talking relationships. Specifically, what it actually means to have one with your dog when the pressure is on. They argue that a real relationship isn't Kumbaya, it's the thing that keeps a dog still on a medic's table and calm on a tailgate in Texas!Robin describes bringing her working dogs, the Labs Flash and Flare, and her Malinois, Nico, to a USAR medic training where the team practiced catheter placement and restraint under veterinary supervision.Flash and Flare wrestled the medics into a genuine upper-body workout. Nico simply lay still, held by a raised finger and three years of earned trust. Meanwhile, Stacy recounts her wilderness air scent SAR dog, Prize, enduring an improvised dewclaw removal on a truck tailgate during a study at Texas Tech, stoic because the years of shared work had already made Stacy's presence genuinely reassuring.Relationship and engagement are not soft concepts but functional prerequisites.Without engagement, a dog cannot regulate arousal. Without regulated arousal, a dog cannot sustain focus through distraction. Without focus, a search develops holes, and holes erode the handler's ability to call an area clear with confidence, whether in competition or in the field.Stacy and Robin are careful to frame searching not as a single behavior but as a layered chain requiring relationship, engagement, arousal, focus, and what Stacy calls the reinforcement event.That means a full celebratory interaction, not just a cookie, that imprints the preceding behavior far more deeply.Reading a learner, distinguishing processing from disengagement, hunting from scavenging: these are the observation skills that underlie everything else. Key Topics:Nico at Medic Training: Trust Under Restraint (02:32)Prize's Field Dewclaw Removal at Texas Tech (06:04)Reframing Relationship as Engagement (07:38)Directionals as a Tool for Reading Disengagement (09:21)Reading Body Language at Distance: Prize and the Cinder Blocks (14:33)Reinforcement Events vs. Simple Rewards (19:48)Arousal Cycles in Dogs… and Chickens (28:30)Focused Searchers and Clearing Areas With Confidence (35:20) Resources:Distraction Camp and Upcoming Events: https://www.k9detectioncollaborative.com/eventsWe want to hear from you:Check out the K9 Detection Collaborative FB page and comment on the episode post!K9Sensus Detection Dog Trainer AcademyK9Sensus Foundation can be found on Facebook and Instagram. We have a Trainer's Group on Facebook!Scentsabilities Nosework is also on Facebook. Here is a Facebook group you should join!You can follow us for notifications of upcoming episodes, find us at k9detectioncollaborative.com to enjoy the freebies, and tell your friends so you can keep the conversations going.And don't forget to check out the YouTube Channel!

Decide It's Your Turn™: The Podcast
The Questions That Actually Tell You Who You Are

Decide It's Your Turn™: The Podcast

Play Episode Listen Later Mar 23, 2026 28:58


This one is a little different… and honestly, one of our favorites. We hit record thinking it would be “short and sweet” rapid fire — but what came out was real life, real opinions, and the kind of conversations we're all already having (or thinking about). From guilty pleasures and confidence outfits to ideal days and bigger conversations around aging, choices, and what we actually value… this episode is light, honest, and unexpectedly grounding. Because sometimes the simplest questions? They tell you everything about how you're living. About Brittany and Christina: Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation. Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements. Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results. Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential.   Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!

Disruption / Interruption
Disrupting Critical Thinking: Why AI Means We Should Stop Teaching "Writing" and Start Teaching "Logic” with Alan Paulin

Disruption / Interruption

Play Episode Listen Later Mar 19, 2026 37:20


In this episode of Disruption/Interruption, KJ sits down with Alan Paulin, co-creator of Mavis, to explore how AI is fundamentally transforming the way we write and work. Alan shares his journey from building Cash App to creating a startup that eliminates "copy-paste purgatory" between AI tools and traditional word processors. The conversation dives into why the current AI workflow is broken, how Mavis enables true human-AI collaboration, and why the education system needs to evolve for an AI-native generation. This is essential listening for anyone frustrated with bouncing between ChatGPT and Google Docs—and a glimpse into the future of iterative, intelligent document creation. Four Key Takeaways: [0:18] AI tools today force a "one-shot" workflow that doesn't match how humans actually work - Most people work iteratively, meandering through drafts, massaging thoughts, and editing as they go. Current AI interfaces require big prompts and deliver static documents that force you into copy-paste hell, abandoning you once you leave the chat interface. [18:09] The real value of AI isn't just saving time, it's increasing happiness - Professionals didn't choose their fields to spend all day writing—they chose them to solve problems. By compressing the time spent on tedious documentation, AI tools like Mavis don't just create efficiency; they give people more time to do meaningful work they actually love. [13:34] Big tech companies are too slow to innovate in the AI-writing space - Google Docs and Microsoft Word haven't fundamentally changed in decades. Their massive user bases make rapid innovation nearly impossible—they're steering the Titanic. Startups have a unique advantage to tackle niches and experiment with workflows that giants simply can't. [34:29] The future belongs to "AI-native" thinkers who use AI as an extension of themselves - Industry is actively seeking people who seamlessly integrate AI into their workflow and thinking. The education system must evolve beyond testing what calculators and AI can do—and start focusing on critical thinking, creativity, and problem-solving instead. Quote of the Show (17:52):"Most of these people didn't choose that field to spend all of their time writing. They chose it to solve problems." - Alan Paulin Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Alan Paulin: LinkedIn: http://www.linkedin.com/in/alanpaulinCompany Website: https://mavislabs.ai How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

Consistent and Predictable Community Podcast
The Hidden Secret to Getting Hired Every Time

Consistent and Predictable Community Podcast

Play Episode Listen Later Mar 17, 2026 10:52


What you'll learn in this episode: ● How to use Teach to Sell to build trust before the sale ● Why setting expectations prevents buyer's remorse ● The importance of honesty and transparency in consulting ● How to turn predictable problems into opportunities ● Why authenticity and confidence help you get hired more often

The New Evangelicals Podcast
421. The War on Black Women Under Trump

The New Evangelicals Podcast

Play Episode Listen Later Mar 16, 2026 69:06


In this episode, Tim Whitaker engages in a profound conversation with Lisa Sharon Harper discusses the urgent need for embodied, community-driven action to combat systemic injustice, particularly the economic targeting of Black women. She shares stories of resilience and emphasizes the importance of faith, local activism, and understanding historical narratives to drive real change. Harper highlights initiatives like "The Clearing" project, which supports Black women, and offers practical steps for moving from digital activism to tangible on-the-ground efforts. Chapters 01:21 The Impact of Policies on Black Women 06:48 Faith and Social Justice  10:34 Community Engagement and Trust Building  14:44 Historical Narratives and Systemic Racism  21:26 Supporting Black Women and Initiatives  27:22 Embodied Action vs. Online Activism  33:05 Resilience and Economic Empowerment  39:35 The Role of Faith in Resistance  45:37 Call to Action and Closing Thoughts ____________________________________________________ TNE Podcast hosts thought-provoking conversations at the intersection of faith, politics, and justice. We're part of the New Evangelical's 501c3 nonprofit that rejects Christian Nationalism and builds a better path forward, rooted in Jesus and centered on justice.  If ⁠⁠⁠⁠⁠⁠⁠⁠you'd like to support our work or get involved, visit our website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.thenewevangelicals.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  Follow Us On Instagram @thenewevangelicals  Subscribe On YouTube @thenewevangelicals This show is produced by Josh Gilbert Media | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Joshgilbertmedia.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Decide It's Your Turn™: The Podcast
Are Busy Friends Actually Better Friends?

Decide It's Your Turn™: The Podcast

Play Episode Listen Later Mar 16, 2026 32:41


This week on Anything But Average Mondays, Brittany and Christina are back with one of those conversations that starts with spilled coffee and somehow ends up in a very real conversation about friendship, capacity, busy seasons, and the pressure we put on ourselves. They dive into the question: Are busy friends better friends? And like most real-life conversations, the answer isn't black and white. From packed schedules and changing priorities to how friendship looks in different seasons of life, this episode is a reminder that being busy does not make someone a better friend — and being unavailable sometimes does not make someone a bad one either. They also chat about travel life, being present in different environments, rest, relationships, screenshot chaos, eating habits when you're home alone, simple protein-packed meals, and why so many women need to stop judging themselves so harshly. This one feels like sitting in on a real girlfriend conversation — honest, funny, relatable, and full of little reminders we all need. About Brittany and Christina: Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation. Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements. Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results. Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential.   Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!

Lend Academy Podcast
Amir Wain, CEO of i2c, on Turning Payment Declines into Trust-Building Moments

Lend Academy Podcast

Play Episode Listen Later Mar 13, 2026 34:07


Payment declines happen millions of times a day, but how a financial institution handles that moment of failure can define the entire customer relationship. My guest on this episode is Amir Wain, the Founder and CEO of i2c, a global payments and banking infrastructure company he has been building for more than 25 years. Amir is a serial entrepreneur who made a foundational architectural bet early on: that a single, customer-centric, composable platform built for all products and all geographies would ultimately win over the industry's prevailing approach of stitching acquisitions together.That bet has paid off. Today, i2c powers card and banking programs across 200-plus countries for financial institutions, fintechs, and governments alike. In our conversation, we dig into how modern unified payments infrastructure enables real-time contextual decisioning, why the moment of a payment decline is actually an opportunity to build customer trust, how i2c thinks about balancing fraud prevention with false positives, and what the rise of agentic AI means for the authorization process, and for keeping the human customer at the center of it all.In this podcast, you will learn:The evolution in Amir's thinking that led to the founding of i2c.When he realized that architecture will determine the destiny of the business.How i2c has evolved over the last 25 years.How contextual decisioning in the authorization process has become a differentiator for i2c.Where traditional infrastructure falls short in authorization decisions today.What fraud signals are the most important when balancing friction and user experience?How the industry can balance personalization and data privacy.The three segments of the market that i2c is focused on.How they are thinking about moving beyond payments.How they are planning for the world of autonomous AI agents making transactions.How far away we are from agentic commerce having significant scale.What keeps Amir excited today about the future.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

Decide It's Your Turn™: The Podcast
Emergency Surgery, Peptides & The Wake-Up Calls Our Bodies Send

Decide It's Your Turn™: The Podcast

Play Episode Listen Later Mar 9, 2026 31:33


In this episode of Anything But Average, Brittany and Christina dive into a very real conversation about health, healing, and the wake-up calls our bodies sometimes give us. Brittany shares the unexpected experience of landing in the hospital for an emergency appendectomy, walking through the symptoms, the fast-moving hospital visit, surgery, and what recovery has actually looked like in the days following. From the anxiety of not knowing what was happening to realizing how incredible the human body truly is, this experience became a powerful reminder about paying attention to the signals our bodies send. Christina also opens up about her own health journey right now, including ongoing back issues, exploring peptides, and the work required to maintain strength, mobility, and resilience. Together they unpack: • What happens when your body forces you to slow down • The importance of acting quickly when something feels off • Recovery, patience, and giving your body the time it needs • Exploring new tools and therapies that support healing • Why health awareness and self-care should never be optional   This conversation is honest, reflective, and a reminder that even the strongest, most driven people still need to listen to their bodies. Sometimes the biggest lesson is simply this: health is everything. About Brittany and Christina: Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation. Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements. Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results. Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential.   Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!

Decide It's Your Turn™: The Podcast
Health Is Non-Negotiable

Decide It's Your Turn™: The Podcast

Play Episode Listen Later Mar 2, 2026 31:45


This week, Christina and Brittany are having one of those honest, unfiltered conversations. The kind where you talk about what's actually happening in your body… how aging really feels… and why health can't sit at the bottom of the priority list anymore. They dive into inflammation and how it quietly impacts everything from energy to long-term disease, the growing conversation around peptides and recovery, and the reality of navigating wellness in a world where “nothing feels real anymore.” This episode is about taking your health seriously. About discipline. About gratitude. About choosing to live in a way that doesn't leave you with regret. If you're building a life, a career, a family — none of it works if your health falls apart. This is real talk on movement, mindset, nutrition, recovery, and what it means to age with intention. We don't shy away from the skepticism. We don't pretend we have it all figured out. But we do believe this: Health is non-negotiable. About Brittany and Christina: Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation. Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements. Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results. Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential.   Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!

Decide It's Your Turn™: The Podcast
Peptides, Parenting & Panic Headlines: Let's Talk About It

Decide It's Your Turn™: The Podcast

Play Episode Listen Later Feb 23, 2026 32:40


This week on Anything But Average Mondays, Brittany Anderson and Christina Lecuyer dive into everything from back pain recovery to media overload, conspiracy culture, modern parenting, and the realities of managing health as we age. Christina opens up about dealing with significant back pain and the mental load that comes with physical setbacks. From there, the conversation flows into today's overwhelming media landscape, the Nancy Guthrie case, and the impact of constant headlines on our nervous systems. They unpack conspiracy theories, social media influence, and the challenge of raising grounded children in a world that feels louder and more chaotic than ever. About Brittany and Christina: Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation. Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements. Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results. Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential.   Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!

Revenue Builders
The Huddle Is More Important Than the Position | Building Winning Cultures with Brian White

Revenue Builders

Play Episode Listen Later Feb 22, 2026 10:06


In today's minisode, Football coach and author Brian White shares essential leadership lessons on building winning cultures that apply far beyond the field. Brian breaks down why trust must flow both ways, from the individual entering a new organization and from the team itself, and reveals why assimilating into an existing culture before trying to change it is the key to lasting impact. Whether you're a sales leader establishing yourself in a new company, a manager building team cohesion, or a CRO creating a culture where people compete selfishly but give selflessly, this episode delivers actionable insights on peer leadership, the power of direct human engagement, and why the huddle is always more important than the position. Brian White is a veteran Division I football coach, Assistant Coach of the Year, and author of The Locker Room Is Not for Sale. Over 55 years in and around elite programs including Notre Dame, he has coached national champions, developed NFL talent including Heisman Trophy winner Ron Dayne, and built cultures grounded in respect, accountability, and the human touch. Resources mentioned: The Locker Room Is Not for Sale by Brian White The Qualified Sales Leader by John McMahon Want to know how top-performing organizations create a culture of consistent success? Check out Force Management's guide to the Predictable Revenue Framework:  https://hubs.li/Q03-T6NH0 Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

Consistent and Predictable Community Podcast
Influence Gap - TEDx Talk by Dan Rochon)

Consistent and Predictable Community Podcast

Play Episode Listen Later Feb 21, 2026 7:39


In this deeply personal TEDx Talk, Dan reveals the truth about influence: it's not about control, pressure, or persuasion. It's about trust. And trust begins within.Link of the full Tedx Talk: https://youtu.be/ASs9SfieDsE?si=lhlNGivMn9pHjViH Dan vulnerably shares his battle with alcoholism and the mentor, Dave, who helped him find his way out. Through that experience, he discovered a simple but transformative Communication Model built on three pillars: Connect energetically Ask adept questions Actively listen You'll learn why the “influence gap” exists, how to close it, and why trying harder often pushes people further away. Dan also shares a moving story about his daughter Maggie and the moment he realized that true connection starts with being emotionally present. In sales, leadership, and life, influence isn't something you take — it's something you earn through connection. And in a time when technology can deliver information but not care, mastering human connection may be your greatest competitive advantage. What you'll learn in this episode: ● Why trust is the foundation of influence in sales and leadership ● What the “influence gap” is and how to close it ● The three-part Communication Model for deeper human connection ● How to ask adept questions that uncover what truly matters ● Why active listening is more powerful than persuasion ● How influencing yourself is the first step to influencing others ● Why human connection matters more than ever in the age of AI To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

Think Fast, Talk Smart: Communication Techniques.
265. Complexity to Connection: Humanizing High-Stakes Communication

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Feb 19, 2026 24:18 Transcription Available


How to turn complexity into connection through clear communication.Communication in high-stakes moments isn't about saying more — it's about connecting better. For Jonathan Berek and Phil Polakoff, the most effective communicators don't rely on jargon or performance. They rely on empathy, listening, and stories that resonate.Both longtime Stanford Medicine leaders, Berek and Polakoff have spent their careers translating complex, emotional, and often urgent health issues for patients, colleagues, and the public. And they've learned that the message only lands when it's delivered at the right level, with the right intention. “Know your audience,” Berek says, describing the importance of “leveling” — communicating in language that meets people where they are, without talking down or over their heads.For both Berek and Polakoff, listening is the foundation. “The two most important skills in communication are empathy and listening,” Berek explains — not as soft skills, but as the core mechanics of trust. Polakoff agrees, pushing for directness and clarity: “I like a yes or a no. I don't like ambivalence or ambiguity.” And when it comes to being memorable, he's relentless about simplicity: “Think bold, start small.”In this episode of Think Fast, Talk Smart, Berek and Polakoff join host Matt Abrahams to examine what great communicators actually do: prepare deeply, speak concisely, listen with intention, and use storytelling to bring others along. Because as Berek puts it, “People feel the emotion when they see a story,” and emotion — paired with clarity — is what turns information into impact.Episode Reference Links:Phil PolakoffJonathan BerekConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:49) - Raising Awareness For Women's Cancer (03:46) - Redefining Health Beyond Disease (05:08) - Why Storytelling is Essential (07:08) - What Makes a Story Memorable (08:45) - Advice for Better Communication (09:46) - Making Complex Ideas Accessible (10:34) - Speaking at Your Audience's Level (11:57) - Listening & Empathy (12:39) - Improving Communication with Improv (14:08) - Communication for Collective Change (16:47) - Mentorship & The Big Picture (17:58) - The Final Three Questions (21:48) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Powerful Ladies Podcast
The Art of Asking Better Questions & Selling with Integrity | Nitya Kirat | Sales Coach & Author of Winning Virtually

Powerful Ladies Podcast

Play Episode Listen Later Feb 18, 2026 48:16


Sales doesn't have to feel pushy, awkward, or inauthentic. In fact, according to sales and communication expert Nitya Kirat, great selling has nothing to do with persuasion tactics and everything to do with trust. In this episode, Nitya, CEO of YOSD Consulting, shares why the best salespeople ask the best questions, how to simplify your messaging so people actually understand what you do, and why rushing the sales process is costing you more than you realize. We dive into emotional intelligence, knowing yourself as a seller, overcoming money stories, and creating a consistent sales process that works, even in uncertain economic times. If you've ever said “I hate sales” or struggled to convert great conversations into paying clients, this episode will completely shift how you think about selling. Website: www.yosdconsulting.com LinkedIn: https://www.linkedin.com/in/nityakirat/ YouTube: www.youtube.com/@tinysaleshabits Email: nitya@yosdconsulting.com 00:00 Introduction to the Guest: Nitya Kirat 01:45 Nitya's Background, Career Shift & YOSD Consulting 03:45 Why Sales Feels Uncomfortable (And How to Reframe It) 05:50 Sales as Trust-Building, Not Persuasion 08:05 The Power of Asking Better Questions 10:45 What Actually Makes a Great Sales Meeting 13:00 Rushing the Sales Process & Scarcity Mindset 14:30 Talking Pricing, Proposals & Money Stories 17:00 Emotional Intelligence & Knowing Yourself as a Seller 20:00 Finding the Right Clients & Cultural Fit 24:10 Simplifying Your Message & Avoiding Jargon 27:00 Corporate Speak vs. Clear Communication 31:00 Creating a Consistent Sales Process 33:00 Converting Now, Later or Never 37:00 Serving Before Selling & Authority Positioning 39:00 Winning Virtually & Supporting Clients with AI 41:00 Sales Trends, Technology & Human Connection in 2026 43:15 Keeping It Simple: The Fundamentals Still Win 45:30 Final Thoughts & Where to Connect with Nitya Kirat The Powerful Ladies podcast, hosted by business coach and strategist Kara Duffy features candid conversations with entrepreneurs, creatives, athletes, chefs, writers, scientists, and more. Every Wednesday, new episodes explore what it means to lead with purpose, create with intention, and define success on your own terms. Whether you're growing a business, changing careers, or asking bigger questions, these stories remind you: you're not alone, and you're more powerful than you think. Explore more at thepowerfulladies.com and karaduffy.com. Learn more about your ad choices. Visit podcastchoices.com/adchoices

The Selling Podcast
Stop Guessing, Start Advising: Why Deals Break in the Quiet Moments - Jeffrey Cutter

The Selling Podcast

Play Episode Listen Later Feb 18, 2026 30:32


Send a textIf you've ever blamed a lost deal on "bad timing" or "Mercury in retrograde," this episode is your wake-up call. We welcome back Jeffrey Cutter to discuss his new book, Deal Breakers. Through the story of the protagonist Morgan, Jeff illustrates the profound shift from being a "product pusher" to a "trusted advisor."We explore the "Aha!" moments that every veteran sales rep has faced: the realization that customers aren't looking for the most innovative technology—they're looking for the story that makes them feel safest. Jeff breaks down the "Advisor Lens," teaching us how to ask the hard questions like, "What would make you look foolish in this deal?" and why getting invited into the customer's story is the only way to ensure the deal doesn't break in the other room.Support the showScott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

Mailbox Money Show
Webinar - Real Estate Creative Financing Strategies

Mailbox Money Show

Play Episode Listen Later Feb 16, 2026 60:59


Get my new book: https://bronsonequity.com/fireyourselfDownload my new special report - How to Use Inflation to Your Advantage - www.bronsonequity.com/inflationJoin Bronson Hill on the Mailbox Money Show for a replay of the "Creative Real Estate Financing" webinar, diving deep into today's challenging market and the innovative strategies operators are using to scale, fund, and thrive despite liquidity crunches, maturing debt, and shifting sentiment. Panel:Cody DavisYoungest operator owning hundreds of units; shares his journey from zero-down seller-financed multifamily to scaling via owner relationships, 1031 exchanges into Class B/A assets, and current townhome development projects.Patrick GrimesFormer engineer turned alternative investing educator; discusses lessons from the subprime crash, non-correlated recession-resilient plays (private credit, small-balance commercial, healthcare/legal funding), and building a diversified, AI-insulated portfolio.Dallon SchultzCapital-raising expert and community builder; highlights trust-building via live property tours, assisted living cash-flow potential ($20–40K/month per home), business acquisitions amid the “silver tsunami,” and leveraging AI tools for scalable content and outreach.From seller-financed structures and HUD loans to debt funds, data-center equipment, assisted living, and AI-powered education systems, this session delivers actionable ideas for raising capital, protecting downside, and finding opportunity in distress. Perfect for both active operators and passive investors seeking creative paths to mailbox money in uncertain times.TIMESTAMPS0:39 - Welcome!1:44 - Introduction & Event Overview2:38 - Panelist Intros: Cody Davis, Patrick Grimes, Dallon Schultz4:48 - Current Real Estate Market: Liquidity Crunch & Pain Points5:12 - Cody Davis: Note Discounts, Tech Layoffs, Hotel Cash Flow Issues6:42 - Patrick Grimes: Bridge Debt Explosion, $1.2T Maturing Debt in 2026, Negative Equity8:50 - Dallon Schultz: Capital Calls, HUD Refi Strategy, Trust-Building via Live Tours11:40 - Cody Davis Origin Story: Seller-Financed First Deal, Scaling via Owner Outreach15:03 - 38-Unit Negative Cap Rate Deal & Refi Success17:01 - Patrick Grimes 1.0 to 2.0: Subprime Crash Lessons, Non-Correlated Alternatives19:13 - Dallon Schultz: ADU Flips, Live Property Tours (50% Conversion)22:48 - Patrick Grimes: Recession-Resilient & AI-Insulated Plays (Healthcare, Legal, Small-Balance CRE)25:28 - Cody Davis Current Strategy: 1031s into Class B/A, Townhome Development27:26 - Bronson: Modular/Manufactured Homes for Fire Recovery Areas29:51 - Dallon Schultz: Assisted Living Cash Flow & Business Acquisitions Opportunity32:26 - Patrick Grimes: Economic Warning Signs, Private Credit Focus36:08 - AI Disruption & Industry Impact Discussion37:51 - Dallon: AI for Content Scaling & Copywriting in Capital Raising39:52 - Bronson: ChatGPT for Grant Applications & Modular Homes42:37 - Q&A: Education Resources for New Passive Investors43:05 - Cody: Deals on Wheels Book Recommendation44:37 - Patrick: Passive Investing Mastery Series46:14 - Dallon: Cashflow Quadrant Book49:53 - Alternative Assets: Debt Funds, Data Centers, Oil & Gas51:04 - Cody: Asset Participation Agreements via ChatGPT52:27 - Patrick: Portfolio Pie Chart & Active Learning Advice55:42 - Connect with the PanelistsJoint the Wealth Forum: bronsonequity.com/wealthConnect with the Guests:Cody Davis:Youtube: https://www.youtube.com/@doingcodythingsyoutube/videosInstagram: https://www.instagram.com/doingcodythings/?hl=enDallon Schultz:Linkedin: https://www.linkedin.com/in/dallon-schultz/Copywriter GPT: Text "Chat" to 623-624-1190Patrick Grimes:Website: https://passiveinvestingmastery.com/Book: https://passiveinvestingmastery.com/bookEmail: info@passiveinvestingmastery.com#CreativeFinancing#RealEstateInvesting#CapitalRaising#SellerFinancing#AlternativeAssets#PassiveIncome#MarketOpportunities

Decide It's Your Turn™: The Podcast
From the Grammys to Your Bank Account: Authenticity, Money & Modern Life

Decide It's Your Turn™: The Podcast

Play Episode Listen Later Feb 9, 2026 31:00


In this episode, Brittany Anderson and Christina Lecuyer dive into the kinds of conversations many people are thinking about — but not always saying out loud.From the Grammys and public authenticity to money habits, subscriptions, student debt, and the real cost of education, this episode blends cultural commentary with real-life financial awareness. Brittany and Christina unpack how quickly expenses can add up, why understanding your personal finances is a form of self-leadership, and how women in particular often undervalue their worth — both personally and professionally.They also explore alternative paths to success beyond traditional education, the rise of trades and small businesses, and the importance of real-world experience over checking boxes. At its core, this conversation is about ownership — of your voice, your money, your value, and your life.If you've ever felt overwhelmed by finances, questioned the “right” path, or struggled to confidently ask for what you're worth, this episode is for you.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!

On Brand with Nick Westergaard
The Myth of Brand Control

On Brand with Nick Westergaard

Play Episode Listen Later Feb 9, 2026 32:33


The strongest brands don't shout—they earn trust over time. That's how Nikki Little approaches her work. She's the CMO and co-owner at Franco, a women-owned, Detroit-based integrated communications agency with more than 60 years of history. After a full-circle career that took her from early agency life to leading social and communications teams, Nikki now helps shape Franco's future with a purpose-driven, human-first approach to brand building, storytelling, and leadership. What You'll Learn in This Episode Why modern brand builders must accept that total control is a myth and focus on reputation monitoring instead The difference between consistent storytelling and repetitive messaging across integrated channels How to apply Brené Brown's Strong Ground principles to build a solid brand foundation Why employee alignment is the first step in closing the authenticity gap with your customers How to treat AI as an overzealous intern rather than a replacement for strategic relationships Episode Chapters (00:00) Intro (01:34) Authenticity in the Age of Unpolished Content (03:37) Understanding Your Audience and the Brand Core (05:22) The Myth of Total Brand Control (07:25) Navigating Critics and the Crisis Plan (10:10) Storytelling as a Tool for Trust Building (12:45) Internal Culture and the Authenticity Gap (15:12) Leadership Examples: Brené Brown and Liz Plosser (19:51) Rumbling with AI in a Human Business (25:30) Brands That Make Us Smile (28:33) Where to Find Nikki Little About Nikki Little Nikki Little is the CMO and co-owner at Franco, a Detroit-based, women-owned integrated communications agency with a 60-year legacy. With a career spanning early agency life to leading complex social and communications teams, Nikki specializes in a purpose-driven, human-first approach to brand building and leadership. She is a recognized expert in navigating the intersection of PR, digital strategy, and authentic storytelling, helping brands find their "core" to build lasting trust in a critical and fast-moving digital environment. What Brand Has Made Nikki Smile Recently? Nikki shared two brands that recently stood out: Chevy, for their deeply authentic "Memory Lane" holiday commercial that mastered the art of non-cheesy storytelling, and Mabel's Labels, for their proactive customer service that turned a lost shipment into a "customer for life" experience. Resources & Links Check out the ⁠Franco website⁠. Connect with Nikki Little on ⁠LinkedIn.⁠ Listen & Support the Show Watch or listen on ⁠Apple Podcasts⁠, ⁠Spotify⁠, ⁠YouTube⁠, ⁠Amazon/Audible⁠, ⁠TuneIn⁠, and ⁠iHeart⁠. Rate and review on ⁠Apple Podcasts⁠ and ⁠Spotify⁠ to help others find the show. Share this episode — ⁠email a friend or colleague⁠ this episode. Sign up for my ⁠free Story Strategies newsletter⁠ for branding and storytelling tips. On Brand is a part of the ⁠Marketing Podcast Network⁠. Until next week, I'll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices

The Healthy Project Podcast
Building Community Trust in Public Health: 30 Years of Equity-Focused Communication Strategies with Darolyn Davis

The Healthy Project Podcast

Play Episode Listen Later Feb 9, 2026 33:47


After 30 years bridging the gap between public policy and communities, Darolyn Davis knows why most public health engagement efforts fail—and more importantly, how to fix them. In this episode of The Healthy Project Podcast, host Corey Dion Lewis speaks with Darolyn Davis, founder of D&A Communications, about the critical disconnect between well-intentioned public health initiatives and the communities they aim to serve. This conversation goes beyond surface-level community engagement to explore what it really takes to build institutional trust.Darolyn shares the pivotal moment in her career when she realized that policymakers were making decisions for communities without including the voices of those most affected. Working in the California State Legislature, she witnessed firsthand how missing perspectives—particularly women and people of color—led to unintended harmful consequences in public policy. This realization launched three decades of work focused on equity-first communication strategies, where community voices aren't just heard, but actively shape outcomes.Key Discussion Points:Why Traditional Outreach Fails Darolyn explains why treating outreach as a distribution problem rather than a relationship problem dooms most initiatives from the start. Sending mailers, holding meetings, and posting information online doesn't equal meaningful engagement—and communities see right through it.The Trust Gap in Healthcare. The conversation addresses uncomfortable truths about why communities, particularly communities of color, distrust healthcare institutions. With Black women facing maternal mortality rates 3-4 times higher than white women, and Black Americans comprising only 5-7 percent of clinical trial participants despite representing 14 percent of the population, historical and ongoing systemic failures shape present-day healthcare decisions.Measuring What Actually Matters Most agencies measure engagement success by counting meetings held or materials distributed. Darolyn argues for a completely different approach: measuring sentiment, behavioral change, and whether you've actually moved people from one understanding to another. She reveals why superficial metrics waste resources and erode trust further.Real-World Case Study: Six Years to Build Trust Darolyn shares the remarkable story of working with the Bayview Hunters Point community in San Francisco. When a public agency wanted to build a new 62 million dollar community facility, residents initially refused—they didn't trust that promises would be kept. It took six years of consistent relationship-building, honest dialogue, and demonstrating follow-through before the community agreed. The result: a state-of-the-art Southeast Community Facility that now serves as a healthcare, education, workforce training, and community hub.This case study illustrates a critical truth: meaningful change takes time, and there are no shortcuts to building trust.Institutional Responsibility vs. Personal Choice One of the most important reframings in this episode is shifting from "Why don't communities trust us?" to "What are we doing that earns trust?" When trust is treated as an institutional responsibility rather than a personal choice, the burden shifts from communities to the organizations that serve them.What Keeps Failing After 30 Years Darolyn identifies recurring problems: communities brought in too late in the decision-making process, equity treated as a checkbox, budgets too small for genuine engagement, organizations moving faster than relationships allow, and failure to acknowledge historical harms that shape current perceptions.The Question Every Public Health Leader Should Ask Before launching any campaign or initiative, Darolyn advises asking: "Who is not at the table?" This simple but profound question forces organizations to identify missing voices and perspectives before making decisions that will impact those very communities.About This Episode's Guest:Darolyn Davis is the founder of D&A Communications, an equity-first communications agency that has spent three decades specializing in public health, education, transportation, and workforce development. Her work focuses on authentic community engagement that doesn't just inform communities about decisions already made, but involves them in shaping outcomes. She built her agency on the principle that all people deserve a voice in policies that affect their lives.Why This Conversation Matters:Public health professionals, healthcare administrators, policy makers, and community organizers face increasing challenges in building trust and achieving meaningful health outcomes. Misinformation spreads rapidly, historical harms create justified skepticism, and communities increasingly push back against initiatives designed "for them" without "with them."This episode provides both diagnosis and treatment for broken engagement systems. Whether you're launching a vaccination campaign, developing health policy, running a community health center, or working in any capacity where trust matters, this conversation offers practical wisdom earned through decades of on-the-ground experience.Connect with Darolyn Davis: Website: https://davisimpact.com/About The Healthy Project Podcast: The Healthy Project Podcast brings you conversations with leaders, innovators, and changemakers in public health who are transforming how we approach community health, equity, and wellbeing.Host: Corey Dion LewisShow NotesEpisode Summary: Darolyn Davis, founder of D&A Communications with 30 years of equity-focused communication experience, reveals why most community engagement efforts fail and shares the six-year journey it took to build trust for a $62 million community facility in San Francisco's Bayview Hunters Point neighborhood.Key Topics Covered:The policy-making disconnect: Why decisions made without community input failEquity-first communication: Moving from "for communities" to "with communities"The distribution vs. relationship problem in public health outreachWhy communities feel ignored despite official "engagement" effortsTrust as institutional responsibility rather than personal choiceHistorical context of healthcare distrust in communities of colorHealthcare disparities: Black maternal mortality, clinical trial participation, pain treatmentHow to measure engagement impact beyond attendance numbersThe true cost of superficial community engagementCase study: Bayview Hunters Point Southeast Community FacilityWhat keeps failing after three decades in the fieldHow quickly trust can be lost versus how long it takes to buildSocial media's role in spreading both information and misinformationThe most important question to ask before launching any public health campaignNotable Statistics Discussed:Black women are 3-4 times more likely to die in emergency rooms compared to white womenBlack Americans represent 14% of the U.S. population but only 5-7% of clinical trial participantsBlack patients receive pain treatment approximately 22% less often than white patientsThe Southeast Community Facility project cost: $62 millionTime investment to build community trust for the facility: 6 yearsFeatured Case St...

iDigress with Troy Sandidge
141. Silence Is The Secret Power Move Few People Learn To Master To Own Any Situation But It Comes With A Cost

iDigress with Troy Sandidge

Play Episode Listen Later Feb 4, 2026 42:56


Silence is one of the most misunderstood skills in leadership, communication, and life. Many people rush to fill quiet moments with explanations, reactions, or noise because silence forces awareness. It removes the ability to perform, defend, or control how others perceive us. This episode explores why silence feels so uncomfortable and why that discomfort is often a signal that something important is happening internally.The conversation breaks down how silence functions as a power move in high-pressure moments, not because it dominates a room, but because it regulates the nervous system. Troy shares how learning to pause instead of react creates clarity, steadiness, and intentional communication. The episode explores how silence can either trigger fear and old emotional patterns or become a stabilizing force, allowing you to respond with precision instead of impulse.Personal stories are woven throughout, including experiences with conflict, rejection, grief, and preparing for defining moments like public speaking and delivering a TEDx talk. These moments highlight how silence carries different emotional weight depending on context, and how the body often reacts to pressure as if every moment carries the same level of threat. The episode connects this to fight, flight, freeze, and fawn responses, and explains how silence can help interrupt those patterns before they escalate.The episode also explores how silence builds trust and presence in professional settings. Speaking less, pausing longer, and choosing restraint often signal confidence and credibility more than volume or speed. Listeners will hear how silence can shift power dynamics in business, leadership, and relationships, while also demanding emotional discipline, self-control, and a willingness to sit with discomfort.Ultimately, this episode is about mastering silence as a form of self-leadership. It is not about withholding communication or avoiding hard moments. It is about knowing when silence serves you, when it sharpens your message, and when it allows you to own a situation without forcing it. Silence works, but it comes with a cost, and this episode challenges listeners to decide whether they are willing to develop the discipline required to use it well.

Jake and Gino Multifamily Investing Entrepreneurs
Are You Having Trouble Funding Your Real Estate Deals?

Jake and Gino Multifamily Investing Entrepreneurs

Play Episode Listen Later Feb 4, 2026 16:34


In this conversation, Gino Barbera discusses the challenges of raising capital in the current economic climate, emphasizing the importance of understanding the business, creating connections with investors, and addressing their pain points. He highlights the need for financial stewardship and the psychological aspects of investor relations, advocating for a genuine approach to building trust and excitement in capital raising efforts.Sound Bites:"Try to connect with that person first.""Understand how the brain works.""Seek first to understand that person."Chapters:00:00 Introduction to Capital Raising Challenges02:39 Understanding the Business Before Raising Capital05:11 The Importance of Connection in Capital Raising07:43 Identifying Client Pain Points10:25 Finding Impact Together13:10 Knowing Your Stuff and Understanding Psychology15:45 Wrapping Up: Long-Term Goals in Capital Raising     We're here to help create real estate entrepreneurs... About Jake & Gino: Jake & Gino are multifamily investors, operators, and owners who have created a vertically integrated real estate company. They control over $350M in assets under management. Connect with Jake & Gino here --> https://jakeandgino.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Decide It's Your Turn™: The Podcast
Aging, AI, and Accountability: How Perspective Changes Everything

Decide It's Your Turn™: The Podcast

Play Episode Listen Later Feb 2, 2026 25:33


In this Anything but Average Monday episode, Brittany Anderson and Christina Lecuyer dive into a real, unfiltered conversation about aging, accountability, artificial intelligence, and the choices shaping our future.From the unexpected realization of being “midlife” to the very real impact AI will have on employment, wealth, and leadership, this episode is a perspective-shifting reminder that how we think and decide matters more than ever. The hosts explore the societal responsibility that comes with money and innovation, the importance of strong leadership in workplace culture, and why personal accountability is the foundation for personal growth.This conversation brings calm to chaos, encouraging listeners to step out of fear-based decision making and into clarity. When nothing is truly an emergency, perspective becomes power—and responsibility becomes a privilege.Whether you're navigating career changes, leadership roles, personal growth, or simply trying to make better decisions in a fast-moving world, this episode will challenge how you think, choose, and lead. About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!