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In this engaging episode, Brittany and Christina dive into the many layers of modern life—parenthood, health, lifestyle choices, and the pursuit of purpose. From the emotional transitions that come with raising kids to the importance of maintaining health and wellness, they share personal stories and real-world insights that resonate with listeners navigating similar journeys.They also open up about hair care routines, the Amazon shopping dilemma every family knows too well, and the sweet nostalgia of childhood treats. Travel escapes, the challenges of the health industry, and the power of living with purpose all weave together in this conversation filled with authenticity, laughter, and practical wisdom.This episode is a reminder that health is wealth, purpose gives direction, and the choices we make every day shape the lives we live.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
In this episode of The Kelly Roach Show, Kelly welcomes back longtime client, friend, and powerhouse entrepreneur Julie Ciardi. Together, they dive into the Trust-Building Offer model and how it's transforming the online business landscape. Julie shares her journey from IBM VP to online entrepreneur, the struggles she faced before finding success with live launching, and how the new trust-building model has skyrocketed her results while giving her more freedom than ever. If you've been feeling stuck with old strategies that no longer work, or you're ready to discover a model that scales sustainably without sacrificing integrity, fulfillment, or freedom, this conversation is a must-listen. You'll learn: How Julie went from leaving a 20-year corporate career to creating a $1.4M business in 18 months Why so many entrepreneurs build businesses they don't actually love—and how to avoid it The game-changing impact of the Trust-Building Offer and how it complements live launching How to create offers that consistently sell while giving your clients transformational results Why the online business world is entering a new era—and what you need to do to adapt Timestamps 0:00 – 4:25 | Kelly introduces Julie and their history working together 4:26 – 11:20 | Julie's leap from IBM VP to entrepreneur, and the struggles that almost cost her marriage and dream 11:21 – 18:45 | The breakthrough: how live launching led to $1.4M in 18 months 18:46 – 28:00 | Why timeless business principles matter more than ever in today's market 28:01 – 36:40 | The rise of the Trust-Building Offer—why it works and how Julie implemented it 36:41 – 47:50 | Human Design, finding your voice, and building a business aligned to your strengths 47:51 – 59:00 | The new era of online business: from saturated funnels to building trust and community 59:01 – 1:10:00 | Julie's success with her membership, how upsells are happening naturally, and why this creates freedom 1:10:01 – 1:18:30 | The economic reality most gurus aren't addressing—and the massive pent-up demand waiting in your audience 1:18:31 – end | Kelly and Julie's final thoughts on embracing the transition and thriving in this new business model Resources: Learn about Julie's work: https://julieciardi.com Follow Julie on Social: https://www.instagram.com/julieciardi/ Download the FREE Guide to creating Trust Building Offers that sell: https://kellyroachinternational.kit.com/tbo Join The Virtual Business School membership for real-time, hands-on business growth support- all for just $59/month, no contract! https://go.virtualbusinessschool.com/virtualbusinessschool-page-3054 Follow Kelly on Instagram: https://www.instagram.com/kellyroachofficial/ Follow Kelly on Facebook: https://www.facebook.com/kelly.roach.520/ Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kellyroachint/
Send us a textOpen House isn't just about sharing rules—it's your chance to build trust with parents, spark curiosity, and show them how their students can thrive in your class. In this episode, Claudia walks you through her 7–8 minute Open House plan, including what she skips, what she highlights, and how a simple Spanish “mini-lab” makes parents leave confident and excited about language learning.✨ Takeaways:Why you should skip the long rule list and focus on what makes your class unique.How a short demo in the target language builds trust and shows parents their kids can succeed.Why attention is the #1 key to success in a proficiency-based class.How Open House can set the tone for fewer parent conferences and stronger partnerships all year.
In this episode, Mark Ledlow is joined by Mary Gamble, an attorney who transitioned unexpectedly from law to the security industry. Mary shares her unorthodox journey, starting from her days at law school and moving through various roles in corporate law, sports, and entertainment before landing in security. She discusses the importance of risk management, the evolving technology landscape particularly in AI, and the challenges and excitement that come with staying current in a rapidly changing field. Mary also highlights her involvement in the Women in Security initiative and the upcoming 'Masks, Mischief, and Missions' event aimed at raising scholarships for women in the security industry. The conversation concludes with advice for young professionals and reflections on leveraging LinkedIn for professional growth.Learn about all this and more in this episode of The Fearless Mindset Podcast.KEY TAKEAWAYSCareer paths can be unconventional; embrace unexpected opportunities.Transferable skills from diverse backgrounds are valuable in security.The security field needs a wide range of professionals.Adaptability and resilience are crucial with evolving technology.Building relationships and supporting others fosters growth.AI and tech advances bring both opportunities and challenges.Mentorship and supporting women in security drive progress.QUOTES"We need all of those components as well... look for those people that have the really transferable skill sets.""If you're not challenging yourself, if you don't grow, you really don't.""AI and technology–it's both exciting and terrifying.""Don't forget to reach out a hand to somebody next to you... extend the same courtesy and the same support that probably got you to where you are today."Get to know more about Mary Gamble through the links below.https://www.linkedin.com/in/marycgamble/ To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.
As summer winds down, Brittany and Christina dive into a raw, unfiltered conversation about wedding planning, financial awareness, and the realities of relationships and marriage. From navigating societal pressures around “picture-perfect” weddings to facing the truth about debt and budgeting, they explore how personal responsibility and open money conversations can make—or break—a relationship.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
In this Anything But Average episode, Christina and Brittany dive into the magic of casual conversations and why they can be just as impactful as deep, structured talks. They share behind-the-scenes stories of starting their own podcast, the evolving world of content creation, and how audience tastes have shifted over time.The two reflect on the balance between luck and preparation in achieving business success, and why risk-taking is a non-negotiable part of growth. From lessons learned through failure to the joy of making memories with family, this conversation is equal parts relatable, inspiring, and motivating.Whether you're an entrepreneur, a podcast junkie, or simply someone looking for a push to try something new, you'll walk away with insights on resilience, the value of experiences over possessions, and the reminder that life is short—so you might as well make it count.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
Some conversations are uncomfortable, but avoiding them comes with a cost.You want a more successful career, a more fulfilling relationship, a more meaningful life? What if all that's standing in your way — are the conversations that you're avoiding?“Most things that we want in life are on the other side of a difficult conversation,” says Jenn Wynn, a professor at NYU Stern School of Business and previously the director of education at the Obama Foundation. For nearly 10 years, she has taught a course on difficult conversations that equips people to communicate through discomfort in pursuit of what they want. “Sometimes it's a difficult conversation with a loved one, a colleague, a boss… sometimes it's a difficult conversation with myself,” she says. “Are you going to give up on your biggest dreams because you weren't willing to step out of your comfort zone?”In this episode of Think Fast, Talk Smart, Wynn and host Matt Abrahams discuss how to build the “hard but worth-it skills” necessary for difficult communication. Whether it's asking for a raise, setting boundaries, or addressing conflict, Wynn's insights show that the conversations you're avoiding aren't just holding you back — they're keeping you from the life you really want.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Jenn WynnThe H.I. Note: Healing Inspirations from LifeEp.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:27) - Understanding Difficult Conversations (04:44) - Developing Emotional Intelligence (05:44) - Self-Awareness, Pause, Reframe (07:59) - Common Communication Barriers (09:55) - Listening for Understanding (12:32) - Using AI for Communication (14:24) - Creating Psychological Safety (17:00) - The Final Three Questions (23:45) - Conclusion ********This Episode is brought to you by Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBecome a Faster Smarter Supporter by joining TFTS Premium.
Friday night card game clash, or shareholder dispute – at its core, all conflict is the same.Ursula Taylor has seen time and time again, from the court room, to the board room, that every conflict is created and perpetuated from unprocessed human emotion. From litigation attorney, to conflict consultant, she now helps leaders and teams turn conflict into opportunity. By transmuting the infectious, emotionally-charged energy of shame, fear or distrust – softer, more grounded energy can take its place, clearing the path to resolution.Ursula shares stories from her legal days, and the learnings we can all apply to our daily lives to do conflict better – as leaders, facilitators, and most of all, humans. Find out about:Why Ursula believes conflict isn't inherently bad, but rather an opportunityConflict learnings from litigation we can apply to facilitation – and lifeRecognising the emotional energies that arise, and re-tuning them into clarity, rational decisions and resolutionWhy the unprocessed emotions of fear, shame and distrust are the true source of conflictWhy successful transformation doesn't always require both conflicting parties to agreeDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Ursula Taylor:LinkedInWebsiteShare your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
In this no-holds-barred episode of Anything but Average Mondays, Brittany and Christina dive into the wild ride of public discourse, personal style, and the very real drama of skincare.They kick things off with a hot take on a recent podcast featuring Gavin Newsom—unpacking the importance of political discourse, the power of articIn this episode, Brittany and Christina sit down for a summer catch-up, diving into the highs and lows of health, wellness, and living life in the moment. From family time at the cabin to navigating social media's beauty standards and the curiosity around cosmetic procedures, they share candid thoughts on what it means to live authentically in today's world.They also touch on the realities of wealth and retirement, the pressure of personal branding, and the never-ending search for that elusive work-life flow. This conversation is a reminder to slow down, enjoy the present, and embrace the perfectly imperfect journey of life.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
In this episode of The Admissions Leadership Podcast, Justin Rummel, Vice President for Enrollment at Susquehanna University, shares how his journey to the VP seat followed anything but the traditional path.With no background in admissions, Justin's career has spanned state politics, federal financial aid policy, compliance and internal audit in both for-profit and non-profit institutions, and leadership in student financial services. It's a route shaped by systems thinking, sharp financial acumen, and a deep commitment to student success.Together we explore:What it means to lead enrollment without an admissions pedigreeHow financial aid, audit, and bursar roles prepare leaders to think institutionallyThe importance of trust, consistency, and humility when leading former peersHow early exposure to policy and risk management shaped his leadership lensWhy belonging starts long before students apply—and how early tech may be shifting the timelineWe also touch on the joys of commencement, the limits of the “demographic cliff” narrative, and the tools—both high and low tech—that still work to connect with students.00:00 – Justin's introduction: A “unicorn” in enrollment, Justin shares his unconventional path from state government to the VP seat.03:22 – Financial aid roots: From policy work to compliance roles in for-profit higher ed.06:14 – Audit and operations: What internal audit taught him about systems thinking, risk, and institutional mission.09:35 – Commencement joy: Why student success moments matter across all sectors.14:14 – Becoming a bursar: Learning to lead teams and navigate complex operations.15:50 – Scaling down with purpose: How moves to Salisbury and Susquehanna brought him closer to mission.20:35 – The unexpected call: Saying yes to the VP opportunity, and being ready when it came.23:16 – From peer to leader: Building trust, showing up physically, and staying consistent during a leadership transition.26:07 – Operating at altitude: Navigating cabinet conversations and board dynamics with financial fluency.31:02 – Audit wisdom: How his mentor's mantra informs his leadership today.35:57 – Crossing the ravine: Reframing the demographic cliff as less of a crisis and more of a shared opportunity.38:15 – Belonging and early tech: How technology shapes identity long before students reach college.41:25 – Low-tech, high-trust: Why the phone (and other old tools) still matter in a digital world.43:32 – The Rapid Descent: Pearl Jam, Granny Smith apples, handwritten notes, and a dream of Kilimanjaro.The ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment
Scaling a SaaS startup isn't just about product-market fit or revenue numbers, it's about people, culture, and leadership. In this episode of the Grow Your B2B SaaS podcast, host Joran Hofman sits down with Hugo Pereira, the Co-founder of Ritmoo and author of Teams in Hell: How to End Bad Management, to discuss ways of building SaaS partnerships that actually drive revenue.If you've ever wondered why some startups skyrocket to $100 million ARR while others stall at $1 million, the difference often lies in what happens behind the scenes. Hugo has helped scale multiple companies and has seen it all the pitfalls, the patterns, and the principles that actually work. In this episode, brought to you by SaaStock, Hugo shares hard-earned insights for founders who want to scale with clarity, not chaos.As a valued listener of the Grow Your B2B SaaS podcast, we've got something special for you! As a valued participant, you have the exclusive opportunity to get a 30% discount on tickets to SaaStock Europe this October - the leading conference for AI & SaaS founders, investors, and leaders.Key Timecodes(0:00) - Introduction: Building Structure in Startups and the Importance of Customer Feedback(1:00) - Episode Overview: What SaaS Companies Fail to Do in Culture and Team Dynamics(1:10) - Guest Introduction: Hugo Pereira, Co-founder of Rytmo and Author of "Teams in Hell"(1:35) - Scaling Experience: Helping Companies Grow from $1 Million to $100 Million in Revenue(2:05) - Story of Startup Failure: Culture and Team Challenges in a B2B SaaS Company(3:14) - Founding Team Impact: Old-School Mindsets and Lack of Customer Validation(4:23) - Realities of Startup Culture: Authority-Driven Environments and Their Effects(5:40) - Importance of Early Culture: Building Trust vs. Toxicity from Day Zero(6:39) - Defining Culture: Values, Behaviors, Rituals, and Systems in an Organization(8:03) - Common Failures in Scaling: Process Breakdowns, Founder Control, Lack of Alignment(9:24) - Complexity of Scaling: Need for Structure and Clear Ownership in Growing Teams(11:27) - Misconceptions of Growth: Confusing Traction with Understanding and Clarity(12:06) - The Evolution of Startups: From Hustle to Frameworks and Repeatable Systems(13:38) - Importance of Alignment: The Why Now Story and Trust Building in Teams(14:56) - Customer Ties: The Role of Deep Customer Relationships in Scaling Success(17:57) - Feedback and Misalignment: Warning Signs of Cultural and Team Misalignment(19:20) - Remote Work Challenges: Maintaining Alignment and Feedback in Hybrid Setups(21:23) - Hero Culture Warning: Overworking and Glorifying Output without Results(22:00) - Scaling Trust and Accountability: Shared Expectations and Frequent Feedback(25:03) - Feedback Loops: Formal and Informal Check-Ins to Foster Open Communication(28:59) - Leadership Pitfalls: Behaviors That Can Kill Morale and Momentum(32:17) - Best Advice for SaaS Founders: Never Lose Sight of Your Initial Why(33:38) - Future of SaaS: Preparing for Slower Deal Cycles and Community Engagement(35:27) - Advice for Early-Stage SaaS: Prioritize Conversations Over Conversions(36:55) - Scaling to 10 Million ARR: Focus on Repeatable Motions and Community Building(41:15) - Where to Find Hugo's Book: "Teams in Hell" Available on Amazon
Picture this: Sarah posts great content daily but struggles to convert engagement into sales. The issue isn't content. It's trust. Without trust, people engage but hire others.The Trust Problem:Many professionals share valuable content but overlook the importance of relationship-building. Trust-based relationships have 2.5x higher close rates than cold outreach.Your Profile: The Trust Foundation:Your profile should communicate your value. Replace "Business Coach" with "Helping Service Providers Build Predictable Revenue Without the Hustle."Content Strategy That Builds Credibility:Show deep understanding of your audience's challenges. Share case studies and thought leadership to build trust and establish credibility.Engagement That Converts:Engage authentically by commenting thoughtfully and adding value. Consistent, meaningful interactions turn you into a trusted resource.Strategic Follow-Up:Follow up naturally, share helpful resources and insights, and build the relationship over time, rather than rushing to close.Why Trust Outperforms Traditional Sales:People buy from those they trust. Trust speeds up sales and attracts higher-value clients who are willing to pay for your expertise.- Your Trust-Building Action Plan- Audit your LinkedIn profile to ensure it builds trust.- Focus on educating and solving problems.- Spend 15 minutes daily engaging meaningfully with your network.The Long-Term Value of Trust:Building trust isn't a quick fix, but a sustainable strategy that attracts premium clients and drives long-term success.Check out the sponsor of this podcast, The Expert Content Society, here: https://www.thetimetogrow.com/expert-content-society
In this no-holds-barred episode of Anything but Average Mondays, Brittany and Christina dive into the wild ride of public discourse, personal style, and the very real drama of skincare.They kick things off with a hot take on a recent podcast featuring Gavin Newsom—unpacking the importance of political discourse, the power of articulate leadership, and why hearing opposing views still matters. From there, the vibe shifts to something a little more sparkly—jewelry trends, personal style evolution, and why a good accessory can change your whole mood.The convo gets real with Brittany's honest skincare journey—hello, retinol—before diving into consumer behavior, like why we'll abandon a cart if shipping isn't free, and how discounts are shaping modern shopping habits.This episode is equal parts thought-provoking and totally relatable. It's proof that you can care about politics and pore size.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
Send us a textIn this episode of the YTL Podcast, Michael Anderson takes you on a deep dive into the foundation of all personal and professional growth: self-trust. You'll learn why trusting yourself is the key to building confidence, making better decisions, and deepening your relationships. Michael shares science-backed insights on self-efficacy, the psychology of trust, and practical steps you can take today to strengthen your inner foundation. You'll hear real-life stories, actionable strategies, and mindset shifts that will help you break the cycle of self-doubt and start building trust from within. If you've ever struggled with keeping promises to yourself or found yourself seeking validation from others, this episode will give you the tools and inspiration you need to make lasting change. Tune in and discover how small daily actions can create a ripple effect in every area of your life.Thank you for spending your valuable time with us. We truly appreciate your attention and support. Stay connected with us everywhere! Click the link below to access all our platforms in one place:https://linktr.ee/yourthoughtlifeRemember, you are enough, you can do it, and you are uniquely equipped to realize your goals. Let's continue this journey together!
In this episode, Mark Ledlow is joined by a legal professional Mary Gamble shares her journey and insights. They discuss the evolving role of women in the security industry, highlighting key takeaways from the Lead Her conference in Detroit, Michigan. Mary reflects on the shifting landscape of the security sector, emphasizing the importance of building relationships, adapting strategies, and understanding different decision-making styles within organizations. They also touch on the positive impact of movements like the Kindness Games and the value of industry conferences for networking and career development. The episode concludes with a teaser for a deeper dive into Mary's background and career in the next segment.Learn about all this and more in this episode of The Fearless Mindset Podcast.KEY TAKEAWAYSThe security industry is evolving, but still faces challenges with diversity, inclusion, and adapting to new threats. Building relationships and showing up at industry events is crucial for career growth and trust. Women and young professionals are increasingly shaping the future of security. Data-driven approaches help make the case for diversity and inclusion in organizations. Personal growth often comes from stepping out of your comfort zone and engaging with the community.QUOTES“Why am I trying to fit into a mold that was not designed with me in mind?” “Every time we take a step forward, it feels like two steps back, but the conversation is changing.” “Your value is what you put into it. You get out what you invest.” “Don't be shy about selling yourself and saying what you're looking for.” “The trust factor is made in 30 seconds when you show up.”Get to know more about Mary Gamble through the links below.https://www.linkedin.com/in/marycgamble/To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.
Discover the surprising power of a leader's words. Many leaders unintentionally create confusion or impact morale due to the inherent weight of their position. This episode reveals why your casual comments can become mandates and how your opinions are interpreted as directives. Learn to communicate with precision and awareness to avoid misinterpretations and build trust. For more resources on developing leadership skills visit us at Revela. Where we've helped hundreds of executives lead productive teams and thriving organizations. This podcast is produced by Two Brothers Creative.
In this fun and relatable episode, Christina and Brittany dive into their personal routines and candid opinions on everything from daily habits and food preferences to sleep patterns and wellness trends. They unpack the power of authenticity on social media, share childhood food memories, and chat about how movement and mindful choices impact their day-to-day lives. Expect a mix of wellness insight, humor, and the kind of real talk that feels like a conversation with your best girlfriends.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
Welcome back to the Empower Her Business Accelerator podcast! I'm your host, Philippa Channer, and this is the final episode in our July series on strategic partnerships. Today, we're diving into what is arguably the most important part of any collaboration journey: how to maintain and nurture your long-term partnerships. Because let's face it—starting a partnership is easy; keeping it healthy and mutually beneficial over time? That's where the real work—and reward—lies. In this episode, you'll learn how to deepen business relationships through simple, intentional practices that build trust, increase visibility, and keep the momentum going even when you're not actively working on a project together. If you're looking to create relationships that sustain and scale with your business, this episode is for you. (00:00) Why Long-Term Partnerships Matter (02:00) Strategy 1: Check In Regularly—Even When You're Not Collaborating (03:00) Strategy 2: Share Value Without Expectation (04:00) Strategy 3: Revisit and Refresh Partnership Terms (05:00) Strategy 4: Celebrate Wins—Big and Small Closing Thoughts Long-term business partnerships are like gardens—they flourish with consistent care, mutual investment, and a bit of sunlight (aka recognition and support!). When you take time to nurture these relationships, they become more than a marketing tactic—they become one of your strongest business assets. ✨ Special Announcements & Links
Resources for this episode: One Small StepMore information:Mending Walls RVA Mural ProjectHamilton GlassInstagram: @adrawingtable@noahscalin @mendingwallsrva @19red.fuelProduction:19RED @ Fuel
Real connection means understanding your audience, staying true to yourself, and creating space for others.How do you communicate who you are, what you stand for, and leave space for others to do the same? At the Stanford Seed Summit in Cape Town, South Africa, three GSB professors explored why real connection is built through authentic communication.For Jesper Sørensen, authentic organizational communication means talking about a business in ways customers or investors can understand, like using analogies to relate a new business model to one that people already know. For incoming GSB Dean Sarah Soule, authentic communication is about truth, not trends. Her research on "corporate confession" shows that companies build trust when they admit their shortcomings — but only if those admissions connect authentically to their core business. And for Christian Wheeler, authentic communication means suspending judgment of ourselves and others. “We have a tendency to rush to categorization, to assume that we understand things before we really do,” he says. “Get used to postponing judgment.”In this special live episode of Think Fast, Talk Smart, host Matt Abrahams and his panel of guests explore communication challenges for budding entrepreneurs. From the risks of comparing yourself to competitors to how your phone might undermine genuine connection, they reveal how authentic communication — whether organizational or personal — requires understanding your audience, staying true to your values, and creating space for others to be heard.Episode Reference Links:Jesper SørensenChristian WheelerSarah SouleEp.194 Live Lessons in Levity and Leadership: Me2We 2025 Part 1 Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:04) - Jesper Sørensen on Strategic Analogies (04:06) - Sarah Soule on Corporate Confessions (08:46) - Christian Wheeler on Spontaneity & Presence (12:06) - Panel Discussion: AI's Role in Research, Teaching, & Life (17:52) - Professors Share Current Projects (22:55) - Live Audience Q&A (32:53) - Conclusion *****This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford ReportSupport Think Fast Talk Smart by joining TFTS Premium.
Anh Vu: From Individual Stars to Team Players - Transforming Competitive Developers Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anh recounts his first Scrum project as a Scrum Master for a payment company, leading a team of five developers working on a new product with new technology and devices. The challenge was compounded by the fact that this was a completely new team where members didn't know each other. What started as an attempt to make work visible quickly deteriorated when developers began competing to prove they were the best rather than collaborating toward shared goals. Each developer focused solely on their individual tasks without considering the overall outcome, and when bugs appeared at the end of sprints, blame games began. This anti-pattern of developers not prioritizing team results created a cycle where team members wouldn't help each other, ultimately undermining the project's success. Anh's key learning was that the root problem wasn't process-related but trust-related, and as a Scrum Master, addressing surface-level issues isn't enough - the real work lies in building foundational trust within the team. Self-reflection Question: In your current team, are individual achievements being celebrated more than collective success, and how might this be affecting overall team trust and collaboration? Featured Book of the Week: The Five Dysfunctions of a Team Anh recommends "The Five Dysfunctions of a Team" as essential reading for understanding team dynamics. He emphasizes that trust is the basic foundation for people to succeed together, and this book provides both the why and the how for building that trust. According to Anh, trust serves as the foundation for all teams, making it crucial knowledge for both Scrum Masters and Project Managers who need to facilitate effective team collaboration. [The Scrum Master Toolbox Podcast Recommends]
In this heart-led and truth-packed episode, Brittany and Christina dive deep into what it really means to trust yourself. From gut instincts and lucky numbers to the quiet power of intuition, the conversation explores how tuning in—and acting on—that inner voice can change everything.They unpack the beauty and lessons found in failure, the risks (and rewards) of investing in yourself, and why consistent accountability is the game-changer most people are missing. This episode also tackles the messy, real-life stuff—like handling criticism, owning your health journey, and learning to live on your terms, not anyone else's.Whether you're at a crossroads, craving more confidence, or ready to take action even in the face of fear, this episode is your reminder that you already have the answers—you just have to trust the whisper.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
In this episode of The Kelly Roach Show, Kelly explains why today's market disruption isn't something to fear - it's something to leverage. Kelly breaks down why we're in another “outlier moment” just like 2020–2021, and how the economic contraction we're experiencing is opening the door for the next era of wealth creation and business leadership. She introduces the concept of the Trust Building Offer, a model that's producing explosive results for clients right now, and shows how it's leveling the playing field, eliminating old marketing complexities, and allowing online business owners to scale without burnout. This episode will help you stop resisting what's not working anymore, and start leaning into a strategy that actually aligns with how today's buyers behave. You'll learn: How consumer behavior has simply returned to logical patterns Why past models are failing and how to stay relevant What a Trust Building Offer is and why it's working better than anything else How to lead in this new business era without needing a huge team or big ad budget TIMESTAMPS: 2:00 – Market contraction is normal and necessary for innovation 3:15 – Consumers are acting logically, not unreasonably 5:36 – Why disruptive seasons are the greatest chances for wealth transfer 6:18 – The economy is being reshaped (and what it means for your business) 8:00 – Introducing the new model: the Trust Building Offer 9:00 – Real results from clients using Trust Building Offers today 12:00 – Why most businesses are no longer competitive 13:20 – How Trust Building Offers elevate visibility, volume, and value 14:02 – Action steps to implement this new model right away Resources: Grab the FREE Guide to Building your Trust Building Offer: https://kellyroachinternational.kit.com/tbo Join The Virtual Business School membership and start building your new offer with the support of our team: https://go.virtualbusinessschool.com/joinvbs Follow Kelly on Instagram: https://www.instagram.com/kellyroachofficial/ Follow Kelly on Facebook: https://www.facebook.com/kelly.roach.520/
Send us a MessageLeverage the leadership practice of rounding to strengthen psychological safety, just culture, and high reliability.In this episode, Sue Tetzlaff discusses the importance of high reliability, just culture, and psychological safety in healthcare leadership. She emphasizes the significance of strengthening relationships through rounding, effective questioning, and the need for follow-up to build trust within teams. The conversation highlights practical options for leaders to engage with their employees in conversations about the culture of safety and high reliability.Access the resource document (3 Options for Psychological-Safety related Rounding Questions) referenced in this episode.Rounding is a proactive approach to leadership.Effective rounding can elevate psychological safety.Local leadership significantly impacts organizational culture.One option for rounding questions: Use employee surveys to inform rounding discussions.Another option for rounding questions: Amy Edmondson's psychological safety assessment questions are adapted into a set of seven possible rounding questions.A third option for rounding questions: When the environment and/or relationship warrants it, specific “low-trust” rounding questions will be more appropriate for leaders to ask.Follow-up is key to building trust in relationships.Need help improving the culture, performance, and results of your healthcare organization? If so, let's talk.Join Capstone Coaches and healthcare leaders from all around the country in our private Facebook group, Fans of the Framework. Are we connected yet on LinkedIn? Reach us at CapstoneLeadership.net or info@capstoneleadership.net
How do great leaders earn lasting trust? In this episode, we unpack six quiet, high-impact habits that build credibility, clarity, and consistency — even under pressure. From saying what others won't to honouring small promises, these behaviours create the foundation for effective leadership in complex environments. Ideal for managers, consultants, and transformation leaders navigating digital or AI-driven change. Discover how strategic presence, not performance, earns loyalty and drives real progress.
In this thought-provoking episode, Brittany and Christina dive into everything from the struggle to relax on vacation to the pressure of chasing success in a world that glorifies hustle. They reflect on the highs and lows of entrepreneurship, how AI is reshaping entertainment, and why we need to rethink education and aging. Expect honest takes, a few laughs, and plenty of "wow, same!" moments. About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
Join Claire Pedrick in this week's episode of The Coaching Inn as we explore the intricate balance between courage/ bravery and safety in the coaching world. Our guests, Lucy Holburn, Bryony Rowntree, and Josephine Knowles, share their insights and experiences on how to cultivate environments that foster trust and growth. We delve into the concept of "brave spaces" and discuss the importance of not just declaring safety, but actively creating it. Discover how these seasoned coaches navigate the delicate dance of trust, courage, and vulnerability in their practice. If you found this episode insightful, please share it with a fellow coach who might benefit from these discussions. We'd love to hear your thoughts and experiences on creating brave spaces in coaching. Reach out to us at info@3dcoaching.com with your feedback or topic suggestions for future episodes. Contact: Contact our guests through Linked In Lucy Holburn Josephine Knowles Bryony Rowntree Contact Claire by emailing info@3dcoaching.com or check out our Substack where you can talk with other listeners. Further Information: Subscribe or follow The Coaching Inn on your podcast platform or our YouTube Channel to hear or see new episodes as they drop. Find out more about 3D Coaching and get new ideas and offers in our weekly email. Coming Up: Everything we need to know about building a high value coaching business Keywords: Coaching, Bravery in Coaching, Safety in Coaching, Trust Building, Coaching Spaces, Brave Spaces, Psychological Safety, Coaching Conversations, Trust and Growth, Coaching Techniques, Inclusive Coaching, Coaching Ethics, Coaching Challenges, Coaching Insights, Coaching Practices, Coaching Relationships, Coaching Dynamics, Coaching Environment, Coaching Strategies, Coaching Community We love having a variety of guests join us! Please remember that inviting someone to participate does not mean we necessarily endorse their views or opinions. We believe in open conversation and sharing different perspectives.
Send us a textIn this soul-rich episode recorded live at Pax8 Beyond 2025, Joey Pinz welcomes Darrin Swan — a cybersecurity strategist, vinyl collector, and espresso aficionado — to explore the habits and mindsets that drive both personal clarity and professional performance.Darrin opens up about his nightly ritual of selecting vinyl records to guide his mindset the next morning, the art of mastering an Italian espresso machine, and how these moments of intentionality ripple into his leadership at Total Helps. He shares how setting the tone for the day—creatively and energetically—has shaped his approach to solving problems and leading high-performing teams.On the business side, the conversation gets tactical as Darrin lays out the MSP challenges he's tackling: client security, talent retention, and the need to move from reactive to proactive cybersecurity strategies. He also highlights how mid-market acceptance of MSPs is growing—and how partner trust, cultural transparency, and gamification are key to success in this next phase of growth.It's a unique blend of music, mindset, and cybersecurity that delivers both strategic insight and personal inspiration.
Send Wilk a text with your feedback!Bridging Divides Through Living Room ConversationsIn this episode of Derate The Hate, host Wilk Wilkinson welcomes Stewart Fletcher, Director of Communications for Living Room Conversations. They explore the power of civil dialogue in healing political and social divides, the importance of empathy and curiosity, and how structured conversations can help build trust across differences.Stewart shares his personal story of entering the bridge-building space and explains how Living Room Conversations works to reconnect communities through meaningful, respectful discussion.Learn more about Stewart and Living Room Conversations:
The Great Leadership Perception Gap: What Leaders Think vs. What Followers Actually Want Ever wonder why so many CEOs are burning out while their teams are checking out? This week's episode of "No More Leadership BS" tackles the uncomfortable truth about leadership perception that's been hiding in plain sight. The No More Leadership BS Gang dive deep into the fascinating disconnect between how leaders see themselves and how their teams actually experience them. While leaders obsess over vision, strategic thinking, and decision-making prowess, their people are desperately craving something entirely different: authenticity, consistency, and genuine human connection. The Leadership Reality Check ->What Leaders Think Matters Most: Vision, strategic thinking, decision-making under pressure, emotional intelligence ->What Followers Actually Crave: Consistency, trust, authentic communication, feeling valued and heard ->The Trust Factor: Why consistency of behavior trumps perfection every single time ->Communication Revolution: Moving from "need to know" to "trust them to know" The Bottom Line The most effective leaders understand this fundamental shift: it's not about what you DO, it's about who you ARE. Your character, how you make people feel, and whether they trust you with their professional lives matters infinitely more than your strategic brilliance. Tune In For: ->The myth-busting truth about why 86% of CEOs report mental health impacts ->Real stories from leaders who got it right (and what made them unforgettable) ->The three leadership courses that need to exist but don't ->Why "doing" your best isn't enough when "being" your best is what counts Ready to bridge the perception gap and become the leader people actually want to follow? Sometimes the most profound leadership insights come from simply asking: "How do I make my people feel?"
Discover how trust and transparency can transform your workplace in this episode of “Can You Hear Me?” as Rob and Eileen explore the power of honesty, what happens when trust breaks down, and practical ways leaders can build a thriving, open culture. Tune in for actionable insights to help you and your team succeed in Building Better Workplaces: Trust and Transparency.Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform. Stay connected with us: - Follow us on LinkedIn! - Follow our co-host Eileen Rochford on Linkedin! - Follow our co-host Rob Johnson on Linkedin!
In this light and lively episode of Anything But Average Mondays, Brittany and Christina dive into an easygoing convo about everything from their wildly different morning routines to the chaos and charm of summer parenting.They swap stories about sharing rooms while traveling (hint: one of them definitely prefers her own space), unexpected concert experiences, workouts before coffee (yes, it's a thing), and how weather seriously impacts their mood and motivation.From casual laughs to mini mindset drops, this episode blends lifestyle, motherhood, self-care, and just enough chaos to feel like your own group chat come to life. About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
On this episode of the Let's Go Win Podcast, JM sits down with Michael Cinquino — CEO of SoHo Creative Studio and creator of Drop the Act — to explore why embodying courage, curiosity, and vulnerability beats any "how-to" guide.They break down how to build real connections, use AI without losing your humanity, and take bold action even when you don't feel ready. Michael's insights on presence, alignment, and meaningful relationships will transform the way you lead, sell, and live.You'll learn:Why context and embodiment matter more than copying strategiesHow vulnerability builds trust in business and lifeHow to act before you feel ready and grow through discomfortHow to build powerful relationships that drive successWatch episodes on YouTube and subscribe to our channel for inspiration on business, leadership, growth, mindset, and tips for living HAPPY, HEALTHY, and WEALTHY! https://www.youtube.com/@letsgowin
Send us a textThe final episode of this transformative series tackles the ultimate challenge: scaling AI experiences without sacrificing empathy. Jake McKee reveals why most companies approach AI transformation backwards—focusing on tools instead of relationships, replacement instead of enhancement. This customer success playbook episode demonstrates how successful AI transformation mirrors the digital transformation of the past decade, requiring fundamental changes to business processes, not just technology adoption. McKee's framework for maintaining authentic human connections while scaling AI across enterprise environments provides practical guardrails for companies navigating the complex balance between efficiency and empathy. From addressing AI hallucinations transparently to designing trust through micro-moments, this conversation offers a roadmap for AI implementations that enhance rather than diminish human relationships.Detailed AnalysisMcKee's perspective on AI transformation represents a sophisticated understanding of organizational change management applied to emerging technology. His comparison to digital transformation provides crucial context—just as companies had to fundamentally rethink business processes when moving from analog to digital, AI transformation requires reimagining workflows, decision-making processes, and human-machine collaboration models.The conversation reveals critical insights about trust-building in AI systems, emphasizing that trust develops through consistent micro-moments rather than singular grand gestures. This mirrors human relationship dynamics and provides a practical framework for designing AI experiences that build confidence over time. McKee's examples of internal process failures—particularly the 13-screen system requiring hours of work before allowing saves—illustrate how poor experience design destroys trust regardless of underlying functionality.Perhaps most valuable is McKee's nuanced approach to AI transparency and hallucination management. Rather than attempting to eliminate AI limitations, he advocates for honest communication about system capabilities and uncertainties. This customer success playbook approach recognizes that users can develop healthy relationships with imperfect AI systems when expectations are properly set and limitations are communicated clearly.The discussion also addresses the critical challenge of scaling empathetic AI across large organizations. McKee's emphasis on relationship design over feature development provides a sustainable framework for maintaining human-centric experiences even as AI implementations grow in scope and complexity. His insights about contextual AI behavior—understanding when users need speed versus thoughtful interaction—offer practical guidance for enterprise AI strategy.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookKevin's offeringPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
TODAY ON THE ROBERT SCOTT BELL SHOW: Died Suddenly 2, NIH Trust Building Campaign, Pesticides Wreck Gut Health, Heart Drug Raises Alarms, Serotonin Scam, Heracleum Sphondylium, NHS Gene Testing Concerns, Magnetic Brain Stimulation, $14.6B Health Fraud Bust, Ancient Fungus Fights Cancer, Gen Z Etiquette Coaching and MORE! https://robertscottbell.com/nih-trust-building-campaign-pesticides-wreck-gut-health-heart-drug-raises-alarms-serotonin-scam-heracleum-sphondylium-nhs-gene-testing-concerns-magnetic-brain-stimulation-14-6b-health-fraud-bu/https://boxcast.tv/view/died-suddenly-nih-trust-building-campaign-heart-drug-raises-alarms-serotonin-scam-146b-health-fraud-bust---the-rsb-show-7-1-25-jt0te3m59absshngocuh Please read this disclaimer carefully before you (“you”, “your”) use our [Your Website URL] website (“website”, “service”) operated by the [Your Business Name] (“operator”, “us”, “we”, “our”). Purpose and Character The use of copyrighted material on the website is for non-commercial, educational purposes, and is intended to provide benefit to the public through information, critique, teaching, scholarship, or research. Nature of Copyrighted Material Weensure that the copyrighted material used is for supplementary and illustrative purposes and that it contributes significantly to the user's understanding of the content in a non-detrimental way to the commercial value of the original content. Amount and Substantiality Our website uses only the necessary amount of copyrighted material to achieve the intended purpose and does not substitute for the original market of the copyrighted works. Effect on Market Value The use of copyrighted material on our website does not in any way diminish or affect the market value of the original work. We believe that our use constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the U.S. Copyright Law. If you believe that any content on the website violates your copyright, please contact us providing the necessary information, and we will take appropriate action to address your concern.
How to turn doubt and suspicion into hopefulness and trust.There's a lot in the world to make us cynical about other people and their motives and intentions. But by “trusting loudly,” Professor Jamil Zaki believes we can renew our faith in one another.Zaki is a professor of psychology at Stanford, director of the Stanford Social Neuroscience lab, and author of several books, including his most recent, Hope for Cynics: The Surprising Science of Human Goodness. While many people feel suspicious of others and are reluctant to trust them, Zaki finds that relying on other people is a necessary part of forming relationships.“Acts of trust are the bedrock on which relationships are formed,” Zaki says. “The only way that strangers become friends and friends become best friends, the only way that we can build partnerships is through a willingness to count on one another.”In this Rethinks episode of Think Fast, Talk Smart, Zaki joins host Matt Abrahams to discuss practical strategies for fostering trust and challenging our cynical assumptions, offering a hopeful perspective on human nature, backed by surprising scientific insights.Episode Reference Links:Jamil ZakiJamil's Lab: Stanford Social Neuroscience Lab Jamil's Book: Hope for CynicsEp.158 Hope for Cynics: Building Trusting Relationships through Communication Ep.84 Quick Thinks: How Others Define UsEp.129 Connect Deeply: How to Communicate So People Feel Seen and Heard Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:26) - Defining Trust and Its Importance (04:17) - Building Better Trust (05:48) - Understanding Cynicism (08:10) - The Cynicism Spectrum (10:30) - Fostering Hopeful Skepticism (12:44) - Challenges of Overcoming Cynicism (14:36) - Positive Gossip and Positive Noticing (17:34) - Self-Fulfilling Prophecies (20:30) - The Final Three Questions (29:16) - Conclusion ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Become a Faster Smarter Supporter by joining TFTS Premium.
In this light and lively episode of Anything But Average Mondays, Brittany and Christina dive into an easygoing convo about everything from their wildly different morning routines to the chaos and charm of summer parenting.They swap stories about sharing rooms while traveling (hint: one of them definitely prefers her own space), unexpected concert experiences, workouts before coffee (yes, it's a thing), and how weather seriously impacts their mood and motivation.From casual laughs to mini mindset drops, this episode blends lifestyle, motherhood, self-care, and just enough chaos to feel like your own group chat come to life. About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
Connie Kadansky is the President of Exceptional Sales Performance and a Master Certified Coach who helps sales professionals overcome call reluctance and build authentic confidence. With nearly three decades of experience, she empowers individuals to sell with purpose, emotional intelligence, and heart. Connie is a trusted voice in the sales world, featured in outlets like Forbes and the Wall Street Journal, and a passionate advocate for leading with authenticity.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy welcome Connie Kadansky, President of Exceptional Sales Performance. Connie shares her expertise in overcoming call reluctance, cultivating curiosity, and using trust-based influence in sales. Listeners will discover how to lead with empathy, practice authentic communication, and leverage AI and role-play to boost sales confidence and effectiveness.KEY TAKEAWAYSAuthenticity in Sales: Building trust through genuine, heart-led conversations. Call Reluctance: Identify and address internal resistance with practice and self-awareness. Tactical Empathy: Inspired by Chris Voss, use questions and tone to deepen trust. Curiosity as Emotion: Approach each client with genuine interest and an open mind. Role-Play & Preparation: Practice and feedback sharpen your skills before the stakes are high. Self-Respect & Discipline: Inner work drives external results in sales performance. HIGHLIGHT QUOTES“Curiosity is an emotion. Many people do not know that.”“Self-respect precedes self-discipline.”“Leadership starts with the heart, culture, and success follow.”“Confidence is developed through experience.”
In this episode, Peter Ranney of Ranney Blair Weidman Remodeling shares how he moved beyond DIY marketing and partnered with Contractor Growth Network (CGN) to create a website and marketing strategy that truly reflects his business. Peter and Kyle dive into the strategy-first approach CGN used to uncover ideal clients, address homeowner fears, and build trust through clear messaging, SEO, video, and featured project pages. If you're looking for a smarter, more holistic way to market your remodeling business, this conversation offers a real-world look at what's possible—and why it matters. Peter also shares common pain points homeowners face during the remodeling process—and how his team proactively solves them through communication, planning, and transparency. ----- Ready to stop guessing and start growing? Visit Contractor Growth Network to see how they help remodelers like you build marketing that works. And for weekly insights that actually move the needle, tune into their podcast: https://www.contractorgrowthnetwork.com/podcast/ ----- Explore the vast array of tools, training courses, a podcast, and a supportive community of over 2,000 remodelers. Visit Remodelersontherise.com today and take your remodeling business to new heights! ----- Takeaways Marketing is essential for remodeling businesses. A strong online presence helps attract ideal clients. Education builds trust with potential clients. Understanding client fears is crucial for effective marketing. Content should address client needs and concerns. Strategy should precede tactics in marketing efforts. Emotional connections enhance client relationships. Video marketing can effectively convey messages. SEO is vital for generating leads. A unique selling proposition differentiates your business. ----- Chapters 01:51 The Importance of Marketing in Remodeling 03:13 Peter Ranney's Marketing Philosophy 04:55 Transitioning to CGN for Website Development 07:00 Understanding Client Needs and Fears 10:01 The Role of Education in Remodeling Marketing 12:58 Addressing Client Concerns Through Content 16:02 Strategy Before Tactics in Marketing 18:02 Creating an Emotional Journey for Clients 20:37 The Importance of Feature Projects 23:20 Showroom as a Marketing Differentiator 25:02 The Role of Video in Marketing 27:22 SEO Strategies and Results 32:50 Revamping Unique Selling Propositions 36:47 Tracking and Analytics for Improvement
Send us a textIn episode fifty-nine of Podcasts Suck, Sebastian Rusk explores the critical concept of building trust in podcasting and how it can drive sales. He also shares insights on the importance of certainty in the buying process, emphasizing that potential buyers need to trust you before they make a purchase. Tune in for insights on how to establish a strong foundation of trust that encourages engagement and sales in the world of podcasting.TIMESTAMPS[00:01:14] Certainty drives podcast sales.[00:08:16] Podcasting as a certainty vehicle.[00:08:37] Who do you get to become?QUOTES"The faster you can get them to trust you, the faster you're going to get them to buy from you.""Trust is built through repetition, being consistent, consistently showing up in people's minds so that they feel like they know you.""Podcasting lets people hear your voice every single week and consistently you're in their ears, solving their problems, showing up consistently. And when you do that, you win. Podcast builds certainty in people's minds. When people are certain, they trust you."==========================Need help launching your podcast?Schedule a Free Podcast Strategy Call TODAY!PodcastLaunchLabNow.com==========================SOCIAL MEDIA LINKSInstagram: Instagram.com/PodcastsSUCKFacebook: Facebook.com/sruskLinkedIn: LinkedIn.com/in/sebastianrusk/YouTube: Youtube.com/@PodcastLaunchLab==========================Take the quiz now! https://podcastquiz.online/==========================Need Money For Your Business? Our Friends at Closer Capital can help! Click here for more info: PodcastsSUCK.com/money==========================
Are sales calls required to sell your online program or course? In this episode, Stephanie breaks down when you need to hop on a call and when you absolutely don't. Learn the difference a strong sales system can make and how to build one without pressure, persuasion, or over-giving. Whether you're already running a course or just getting started, this episode will help you sell smarter and scale faster. What You'll Learn: Why buyer trust is more important than ever When sales calls are helpful vs. optional What pricing levels usually need a call What to use instead of a sales call How to build a system that sells for you Resources & Links: Join the Lead Magnet Fix Workshop https://training.theleveragedpractice.com/lmfix Start the Product Portfolio Mini-Course https://online.leverageyourpractice.com/product-portfolio
Over the last few years, I've been developing curriculum and resources that help leaders establish trust with their teams and enable teammates to build trust with one another. Because different people have different needs around trust, it can feel tricky to know exactly the right formula to help build trust with others. In spite of that, there are plenty of small things you can do every single day to help people understand who you are, how you operate, how you hold space for others, and how you navigate messiness that will inevitably help you build trust in any relationship. When people understand these pieces of you, they have the information they need to know if you are someone they can trust over the long haul. In this episode, we explore what a lack of trust looks like in an organization (perhaps this will look and feel familiar to you?). We talk about why trust is a foundational element required for high performance and a healthy culture, and what outcomes you can expect when you take the time to build trust within a team environment. Then, I give you simple, practical steps you can take to start building more trust today, no matter the current state of your team or organization. There is a common misconception that trust and the vulnerability required to build it are “soft,” but I would like to invite you to view trust as one of your key strategies for building authentic, meaningful relationships that yield great outcomes. Episode Highlights: 00:00 Building Trust: An Introduction 02:49 The Importance of Trust in Teams 06:05 Signs of a Lack of Trust 12:06 Leadership's Role in Trust Building 15:51 Practical Steps to Build Trust 21:05 The Outcomes of Teams that Trust 25:47 How to Run Team Trust Diagnostics 29:59 Connecting Values Around Trust to Action Links Mentioned: Hire me to speak: saradean.com/speaking Coach with me: https://saradean.com/executive-coaching-services Connect with me on LinkedIn: https://www.linkedin.com/in/saradeanspeaks Watch Shameless Leadership episodes on YouTube: https://www.youtube.com/@saradeanspeaks Interested in becoming a sponsor of the Shameless Mom Academy? Email our sales team at sales@adalystmedia.com. Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode of Anything But Average, Brittany and Christina dive into a candid conversation about how podcasting, AI, and real-life connection are colliding in today's world. They explore the evolving role of technology in communication, why hosting can feel overwhelming (and how to make it easier), and how personal growth starts with intentional conversations.Whether you're a podcast host, tech-curious mom, or someone craving more authentic connection—this one's for you. From laughing about gas station anxiety to deep reflections on parenting and community, Brittany and Christina keep it real, relatable, and refreshingly raw.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
In this episode, Kendra sets the record straight on what it really takes to build a successful online coaching business.She challenges the six-figure-in-six-months narrative and shares why hitting consistent $10k months typically takes longer—especially without an existing audience or business assets.You'll learn what the first few years actually look like, from building authority and refining your niche to balancing side jobs and staying consistent through slow growth. If you've ever felt behind or discouraged, this episode offers a refreshing dose of honesty, plus practical insight into why long-term commitment is the true key to lasting success.In this episode we cover:Realistic Timelines for Online Program Success (00:02)Foundations: Credibility, Authority, Audience (03:00)The Reality of Growth Timelines(05:25)What to expect in 1 year, 2-3 and 3+ years in business (6:31)Factors Influencing Speed of Success (16:03)Long-Term Commitment and Trust Building (17:58) Leave the podcast a 5-star review: https://ratethispodcast.com/wealthy
In this episode of Anything But Average, Christina and Brittany dive into an honest, lighthearted, and insightful conversation about navigating life's inevitable ups and downs. From tackling recovery tips for back pain to managing bad days with grace, they explore how mindset and intentional choices can transform your experience—whether you're dealing with pain, external voices, or family dynamics.They unpack the power of fun and gratitude as tools for emotional well-being, and why recognizing that you always have a choice in how you respond can change everything. The discussion also highlights how we often become our own worst critic and how leaning into joy and connection can help you reclaim your perspective.You'll also hear about summer plans, family moments, and real-life examples of how Christina and Brittany apply these principles in their everyday lives.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
In this lively and unfiltered episode, Brittany and Christina recap their recent girls' trip to Las Vegas—highlighting the Kenny Chesney concert, late-night adventures, and their mixed feelings about the viral Sphere venue. From reflections on parenting and midlife awakenings to honest chats about hormones, sleep, and influencer culture, the duo gets real about the contrast between what we see online and what we feel in real life.They tackle everything from StepBet motivation and economic observations to social media trends, MLM skepticism, and the importance of knowing yourself amidst midlife curveballs. Whether you're craving a laugh, a truth bomb, or a reminder that wellness starts with authenticity—this one's got you.About Brittany and Christina:Meet Brittany and Christina, your dynamic podcast hosts who bring their unique blend of expertise, passion, and life experience to every conversation.Brittany, affectionately known as Britt, mom, mommy, bruh, and Queen, lives in Vancouver with her husband and their three fantastic kids (tweens and teens, hence the playful nicknames). Together for nearly two decades, Brittany and her husband share a love for travel and adventure. A self-proclaimed endurance sport junkie, Brittany thrives on pushing herself beyond her comfort zone to unlock her full potential. As a coach, she specializes in helping clients overcome overwhelm by aligning personal goals and values with actionable steps for success. Her greatest joys come from connecting with new people and witnessing their incredible achievements.Christina Lecuyer, a former professional golfer and TV host, is recognized as one of GlobeNewswire's Top Confidence Coaches. She works with clients worldwide, including entrepreneurs, Wall Street executives, stay-at-home moms, and small business owners. Through her signature "Decision, Faith & Action" framework, Christina has guided thousands of clients in creating their own versions of fulfillment and success, often leading to thriving six- and seven-figure businesses. Her 1-on-1 coaching model focuses on mindset and strategy to build self-trust, confidence, and long-term results.Together, Brittany and Christina bring their authentic, energetic, and empowering perspectives to help listeners navigate life, achieve their goals, and embrace their fullest potential. Feeling like you want to share a hot topic you'd like us to discuss on the podcast? Send us a DM over on Instagram at @anythingbutaveragepod. Your hot topic just might make it in the next episode!
Joel Bancroft-Connors: The 90-Day Rule—Building Trust Before Disrupting the Status Quo Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joel shares his first experience as a CSM at a traditional hard drive manufacturing company, where he learned the art of patient change management. Tasked with bridging the gap between a rigid mothership company and their agile startup division, Joel discovered the power of focusing on principles rather than processes. For six months, he concentrated on creating transparency and shifting focus from status reporting to "getting to done" without ever mentioning Scrum or Agile. His approach followed what he calls the 90-day rule: "In the first 90 days - do no harm, but then have a plan to do something." By listening first and building trust, Joel helped the team deliver a product in just three months. He emphasizes the importance of making people feel valued and using "future perfect thinking" to envision desired outcomes before introducing change. In this episode we refer to Luke Hohmann's Innovation Games, the website and resource Manager-Tools.com, and Daniel Pink's book Drive. Self-reflection Question: Are you rushing to implement changes, or are you taking time to build trust and understand the current state before introducing new practices? [Scrum Master Toolbox Podcast Recommends]
How victim, villain, and helpless stories sabotage our most important conversations.The hardest conversations aren't just about what you say to the other person. According to Joseph Grenny, critical conversations begin with the stories that you tell yourself.As a leading expert on business performance and communication, and a New York Times bestselling co-author of Crucial Conversations, Grenny explains that navigating high-stakes communication starts by examining the internal narratives we bring into these situations. “You and I use three consistent types of stories in these moments that don't serve us well,” he says: Victim stories (emphasizing our innocence), villain stories (demonizing the other person), and helpless stories (justifying our poor responses). "Those three kinds of stories are what amp up our emotions and justify us in our unhealthy responses," he says.In this episode of Think Fast, Talk Smart, Grenny joins Matt Abrahams to share practical strategies for mastering difficult conversations through what he calls "TLC" — truth, love, and competence. From recognizing your motives during conflict to accepting your role in creating it, he offers tools for staying focused on what you really want rather than getting hijacked by short-term emotional impulses.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium Episode Reference Links:Joseph GrennyJoseph's Book: Crucial Conversations Ep.105 Radical Candor: The Communication Shift That Can Transform Your CareerEp.148 Conviction and Compassion: How to Have Hard Conversations Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:16) - Influence & Why It Matters (04:15) - Truth & Love: The Foundation of Accountability (06:35) - Showing You Care & Respect Others (08:19) - Recognizing Motives in High-Stakes Moment (14:13) - Managing Emotions in Crucial Conversations (20:08) - The Final Three Questions (25:24) - Conclusion ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Become a Faster Smarter Supporter by joining TFTS Premium.
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