Podcast appearances and mentions of Andy Knight

According to research from McKinsey, companies that invest in comprehensive training programs see 21% higher productivity and 22% higher profitability. So how can you build effective training programs that drive measurable business impact at your organization? Riley Rogers: Hi, and welcome to the Win-Win podcast. I’m your host, Riley Rogers. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic are Jonathan Biebesheimer and Andy Knight, sales Enablement Managers at ServiceTrade. Thank you both for joining us. As we’re getting started, I’d love if we could just start by talking a little bit about who you are, what your background is, and what your role is at ServiceTrade. So Jonathan, if we wanna start with you.  Jonathan Biebesheimer: Yeah, sure. So thanks for having us. Here. So I’ve been in business for a little over 30 years now. Started my career owning and running technology startups, then switched over to a gig at Lexus Nexus where I was on the sales organization. I was a seller quota caring seller for a number of years, and then shifted over to sales enablement and then that led me to joining ServiceTrade about four years ago. So I’m currently a sales enablement manager, along with my colleague Andy.  RR: Amazing. Andy, I’ll pass it off to you. Andy Knight : Yeah, thank you so much Riley. Super excited to be here. I’ve been in sales in a variety of roles for about 15 years, give or take. I’ve been in enablement for about five of those years, made the shift after finding really just a lot of personal and professional fulfillment from helping people do their job better. I’m also part of the enablement team here at ServiceTrade. I’ve been here only since April of this year, so a little newer, but. A lot has happened in that time.  RR: Wonderful. Well thank you for those overviews. I think we’ve got a lot to dig into, and I know we have quite a lot to talk about today. So, Jonathan, question that I’ll start with you. Over the past four years at ServiceTrade, I know that you’ve focused on enabling your sales teams to succeed, as we all are trying to do. I’d love to know how you’ve seen the enablement function at Servicer evolve in that time, especially as AI is becoming much more prevalent in GTM workflows. JB: Yeah, so when I started the company was about half the size it was today and. One of the things that attracted me about ServiceTrade when I started interviewing was they, I could tell they had a very enablement culture. Right. They understood they were doing a lot of training, they were doing a lot of coaching. They understood the importance of supporting the sales organization, but they really had no structure or dedicated resources. Right? And so that’s what I was brought on. To help with. I had built a program in prior job, so it was kind of a rinse and repeat to some. I enjoyed it so much. Lemme do it again. And so, you know, it’s been kind of a classic, slowly over time building our program, what we’re able to deliver to the revenue organization, what things we’re involved in, what things we consult on. So it’s been kind of a slow, steady progress. I mean, we’ve obviously focused on the highest impact things. Another thing, you know, and in our team of two, I was a team of one for a while. So as a small team, I think one of the things you have to think about is just capacity. Like what do you do? How much do you do? We’ve always had kind of a good, better, best approach. You know, we always try to deliver high quality work, but we’ve got 10 things we’ve gotta do. You know, can we what? What can we deliver in those 10 areas knowing that when we have time, we’ll go back and, you know, kind of make ’em better. AI is interesting. I think it’s helped in that regard. You know, it’s helped us be able to accelerate certain things. So what I would, you know, call a quote unquote good deliverable AI can sometimes make that a good and a half or better, right? Just because of its nature. It’s also interesting, you know, I’m sure this is not unlike a lot of companies has. Definitely, I mean, it’s going so fast, but it feels like in the past few months, especially. It’s really shifted from just being kind of this fad to more of an expectation right? Across all departments, including ours. And so one of the things that Andy and I find ourselves asking ourselves a lot is we look at new projects or we talk about getting, you know, going from good to better to best thing is, you know, how can we use AI to help us there with those things? I mean, it’s fascinating where AI is gonna go. Who knows? But it’s definitely playing a larger role in, in the things that we do in a voting role. RR: Yeah, it’s definitely a big question mark, but I think, you know, technology is always one of those things that you need to work with and learn to work with, and I know that’s kind of one of the evolutions actually, that you’ve seen at ServiceTrade, which is that you played a pretty key role in the decision to invest in an enablement tool. I’d love to know maybe why you thought that technology was kind of necessary to your work, and then maybe how as you were evaluating solutions in the market, you eventually made that solution to choose Highspot. JB: So when I came in, as I said, there was really not a program per se. And so one of the things I was asked to do was just kind of observe for the, my first two weeks, kind of, you know, see what the revenue organization was doing, see what sellers were doing, see what the gaps were. It became, I, I know it was probably day three. I’m like, oh my God, this content is just, it’s a nightmare. I mean, it’s a classic. Situation where content was in like 17 different places floating around in Slack. Nothing was governed. Branding was, you know, so I kind of jotted down on my, you know, high priority list. You know, we need a content management system. So two other things I noticed. One was that, you know, when I joined the company, they were at kind of an interesting shift. They were kind of in that stage where they were from being a startup to a scale up. Right. And so there was a lot of institutional knowledge, things that were in people’s heads. And so when I came on board, the um, the volume of, of conversation in Slack just blew me away. I’m like, what are all these people talking about? And when you started to dig into it, you were realizing that sellers were asking, you know, more tenured sellers, everything about the business. And so it became very clear that that wasn’t gonna scale. And so again, a system, you know, ultimately at the, a Highspot, it was a very, I don’t wanna say easy, but it was a, a very impactful, you know, business case for me to say, look, if you guys wanna scale, you need to get this knowledge outta people’s heads. We can’t have sellers living in Slack. They need to have a place to go. The other thing that was interesting is that, you know, again, I deployed these systems in prior roles. They were enabled, but they didn’t really understand the capabilities of what enable enablement technologies could do. Right. And so when I came in, they. I don’t wanna say they were antiquated, but they, they were not as progressive as they could be from a technology perspective. And they weren’t. Even, some of ’em, we weren’t even aware of some of the other capabilities Highspot had to offer, you know, pitching for example, you know, as new things have have come out, like remix, you know, those types of concepts to me, I was like, oh, it’s. That’s table stakes and they didn’t have it. Right? So the business case for me was, again, I won’t say it was easy, but it was very well supported, creating a foundation to get, you know, content under control. Get that institutional knowledge documented, and give their sellers a leg up on competition. Right? You know, other competitors I knew they didn’t have, you know, a system like a Highspot. So if we could implement Highspot, we could not only get information better under control, but we can give our sellers, you know, more modern tools to sell against our competition. RR: Yeah, that all makes sense. I’m really excited to kind of dig into how that vision is going so far. I know we talked a little bit about content, so I’d like to switch gears a little bit and touch on training. To your point of Highspot did a lot more than maybe some of the other tools in the market. Andy, I’d love to know from your perspective, because you have quite an extensive background in sales training, as you mentioned a little bit, if you could. Walk us through some of the core components of your strategy for sales training, and then maybe, if at all, if you’re using AI in there, I’d love to know. AK: Yeah, definitely. We are, we’re using AI in, in really every facet of enablement at this point in terms of kind of the core components of, you know, sales training here at ServiceTrade and, and how we like to run things. I’m a big framework guy. I love a model. I love a framework. I love an acronym, right? So there’s a framework called addie. Those individual letters stand for analyze, design, develop, implement, and evaluate. That’s really at the core of our sales training here. Whenever we get a request for, you know, whether it’s a product launch or a new competitor Intel that we’re surfacing, anything along those lines. Our first step is gonna be analyzing the problem and understanding. To Jonathan’s point, what do we currently have that’s available in Highspot? What are our cross-functional partners currently saying? How can we implement a lot of the content that we already have to fold into a live training where we’re doing things like. Lectures. We’re doing things like role plays. We’re doing things like take home exercises. All of that facilitated through Highspot, so that’s a big piece of it. I have a personal framework as well. I call it my three Cs rule. Every training that we develop in design is gonna make our sellers more comfortable, more capable, and more confident, and the ways that we go about and really utilize those things and to, to Jonathan’s point, AI just makes it all so much easier. We can take. Compilations of conversations, of real conversations that our sellers are having, create scenarios using AI that are similar but not the exact same scenarios to kind of play off of. We’re able to use, you know, Highspots coaching and training capabilities to generate rubrics to say how someone should respond to an objection, how someone should position a capability to give a, a seller real time and immediate feedback on how they are responding to that. So it’s some really powerful stuff. RR: Yeah, I think we’re well on the same page. I’m also a fan of frameworks. I’m also a fan of alliteration, so I love the three Cs, the comfortable, capable, confident. That’s wonderful. Thinking about that strategy, I’d love to know how your mapping your approach to Highspot, especially knowing that you’ve recently migrated to your point, learning and coaching into the platform. So I’d like to hear from both of you how that has been going and maybe how it’s better then or different from what you’ve done in the past. JB: Yeah, I think we can tag team this. I’ll give a little bit of the history. I mean, when I came on board, they did not have a, any learning management system at all. They did have a, a master spreadsheet that was, I don’t know, like 400 rows long. It was very tactical. It was to some degree, there was almost no method of madness. It took me, there’s kind of weeks to understand what it was. It was very tactical and you know, ultimately there was. No way to track it, right? There was a wave where they were hiring dozens of people and just blind. So one of the things I did just kind of conceptually, even before we got some technology into place, was to try to reverse engineer it, right? Try to understand what the sales leaders were working towards in terms of outcomes or moments, you know, that the sellers needed to be prepared for. And that took, uh, quite a while. It’s kind of a classic thing before you introduced technology to just kind of get a step back and just wire frame this thing. Just that alone took a while and kind of culturally making that shift to get sales leaders to, to start thinking about, okay, well yeah, you could teach ’em that in week one, but you know, they’re, they’re not gonna be on a, that kind of call until week seven. So do, do we really need to prioritize it? So that was a lot of, you know, work. We did start as quietly, we did start with a different LMS at, at the beginning just because of our needs at the time and, and where the LMS was. But I say this with all honesty. I mean, even though we made that decision at that point, I made it very clear to my leader. That every time we came up renewal that I wanna reevaluate, I want training and content to be in the same platform. The reality is that, you know, the two systems kind of worked together, but they really didn’t. It was disjointed. It was a lot of cumbersome work. We didn’t have a lot of good visibility. Timing was perfect. ’cause this is where Andy came in. We finally made the decision, got buy-in to make the transition over to Highspot, and sure enough, I talked to Annie, he is like, oh, guy, I, I’ve got experience with that. I’m like, well, guess what? You’re hired. So, so Andy came in at a perfect time and then I’ll, I’ll kind of turn it over to you. I mean, you’ve been mostly involved in kind of that migration from where we were to where we’re today, so I’ll let you kind of take it from here. AK: Yeah, I mean, Jonathan said it perfect my, I think, second interview before deciding to join ServiceTrade. We talked about migrating onto to Highspot is both our LMS and our content repository, and. I’d already had green flags, and that was the final one for me. Okay, let’s do it. I’ll sign the offer today. It is a completely different experience today than what ServiceTrade was previously. We have really a centralized experience. We’ve created all of our processes and all of our training and coaching and content with that user experience in mind, we have. A really, really positive user experience. It gives us a really great opportunity to get insight into things that are and are not working. It gives us just that one stop shop. All roads lead to Highspot, however you wanna say it. Everyone knows that everything they need to do their job effectively lives with high. RR: Amazing. Well, I love that kind of serendipitous story of how it worked out so well for you guys. I’m also very happy that you’re able to escape the spreadsheets. It sounds like it’s going really well. I know one of the initiatives that you guys are focused on has been kind of defining what good looks like for your sales team. Andy, can you tell us a little bit about that initiative and then how you. Build that. What good looks like into your programs? AK: Yeah, Riley definitely. So it’s an ongoing program for sure. I think that is one thing that I’ll be working on forever. I think people will always want to understand what sellers are doing that are helping them be successful. What techniques are they employing? What content are they utilizing? Things like that. I’m a big basketball guy, Riley. I am an elder millennial, so I think that LeBron James is better than Michael Jordan. And I always say that people want to be LeBron James. They want to understand who is the LeBron of ServiceTrade, how can I emulate those behaviors, those attitudes, those practices, things like that. And there really is so much value in learning from each other versus learning from enablement. We are a really important function, and we do provide a lot of really valuable information, but at the same time, we’re not in the seats that our sellers are, and we don’t have that experience that they do. So as much value as I can provide as a coach. A player coach can provide even more value and deployed in the right way. So from my perspective, Riley, the how we build these programs and what we’re really focused on doing is finding things like the internal collateral that are our top performers are, are constantly referencing, right? We’re finding examples of calls where they’re handling a tough objection really, really well. We’re finding those examples of behaviors that we want people to emulate through things like enabling mutual action plans through using digital rooms, things like that, and it’s really about providing the space for our teams to have those conversations and making sure that. They know that they’re empowered to share things that are working well and to be the LeBron to be that coach for other people. And so it’s an ongoing initiative. We’re certainly not done. We do a lot of things with like peer showcases, for example. If we get a really good deal, we have a really tough client, a really, really powerful proposal template deck that was used, we’ll share that out. We want that shared. We want people to know not only that it exists, but we wanna celebrate the wins with our teams and highlight those sellers that are really performing really well. RR: Yeah. I love that you’re. Building so intentionally with their needs in mind and recognizing that maybe it’s not a top-down mandate of here’s what you need, but rather how can I help you be your best? JB: And kind of back to the question of shifting and having content and training and coaching and everything Andy talked about all on platform is just been, I mean, it’s been a day we’ve been waiting for, right? You know, how can we wrap? Guidance. How can we wrap success just in one page or play or whatever, you know, whatever, however we surface it. Just being able to create that world around any given topic has just been huge for us. And it’s, it helped a lot of sellers. I mean, one of the challenges I think everyone has is just getting sellers to connect dots, right? And so we, you teach ’em a concept and they’re like, okay, I get it. Well, do you really? And then they hear another seller, you know, have a call and like, oh, okay. Right. And so we’re, we’re able to join more of those moments. In Highspot, which has just been huge for us. RR: You know, that actually ties in pretty well to the next question I had for you actually, which is, you know, thinking of creating that unified experience. I’d love to know maybe how that’s helping you foster a culture of continuous learning and motivating your sales teams to continue enhancing their skills, continue developing their knowledge over time. I know that’s never easy, but it seems like maybe this is helping it be a little bit easier. JB: Yeah. To me, the, the, you know, you’re right, Andy’s got more experience in kind of a learning coaching world that I do. But one of the things that I’ve learned from him since he’s been on, and, and the further I get into it, I’ve tried to get more in tune with, I mean, yes, you need to create these programs, but I’ve been trying to think more about, uh, just individual, like what is their definition of achievement? What is their definition of, of success? Right? And I’ve recognized over my career, it could be very different from seller to seller to seller. Right. There’s some sellers that are very monetarily motivated. There’s some sellers that are very, you know, have a certain status in the company. There’s others that just, they want to be good coaches. Right? And so, one of the things I’ve personally tried to do is through courses we create, or courses that I’m involved in, is, is try to make that connection with the learner. Sometimes even flat out asking like, you know, what are you hoping to get out of this? Just have them say, well, I, I’d really like to be able to do blah, whatever that is cool. That’s why you’re here as a, you know, a teacher or as a coach, that’s what I’m gonna help you do. The other thing that I’ve always tried to do it is a little bit more. In the things that I deliver, but I think I approach learning in this way, making it accessible. To sellers, I think is really important, right? Giving ’em a space to feel comfortable, to be vulnerable to, you know, to make mistakes. I mean, I did a a week long training where half of my stories were about like my failures, right? And it’s all kind of weird. But again, we had some junior sellers, some sellers at first sale job outta the gate, letting ’em understand, look, you’re gonna make some mistakes. It’s okay. 55 years old, I haven’t dropped off the face of Earth yet. Like, but you’ll learn from ’em, right? And giving sellers that space in that session, as soon as I started talking about that, sellers would open up a little bit more and they, and they, they’d start sharing their stories, not just all the negative, but you know, here’s what I learned, kind of making the environment comfortable. To learn and grow and just keeping people focused on, look, this will help you by whatever definition of success or achievement you have. That’s why we’re here. RR: Amazing. Andy, anything you would wanna add to that one? AK: No, I, I would just say that that last piece about making learning accessible to different learners at different stages is so important and we’re doing. Constantly evolving how we deliver training as well. Whether it is like a live virtual session, whether it is, you know, that just in time training through Highspot, short little micro explainer videos, things like that. Being able to meet people where they’re at, I think is a big piece of that. RR: Gotcha. Well, it certainly seems like you guys are doing the right things. Um, looking at the numbers, I can see that you’ve already achieved a really remarkable 93% recurring usage of the platform and are seeing some pretty early wins with training in Highspot. So Andy, I, I’d love to know from your perspective, how are you driving that adoption? What are some best practices you can share with our audience? AK: Yeah. You know, Riley, it’s so funny you say that, that 7% actually is the thing that bugs me. I want a hundred percent so bad. Um, we’re, we’re really proud of that number though. We, we joke with Kayla and Chris, our CSM team all the time that we do want it to be at a hundred percent. I, I think I said it earlier, we’ve created this feel here that all roads lead to Highspot. Everything that, that anyone needs to do their job effectively, they’re gonna be able to find that. And I think the thing that made that most impactful here is not just that it was myself and Jonathan, the enablement team sharing that information, but we made it a point really early on in this sort of Highspot adoption phase to get buy-in from our executive sponsorship as well. We wanted our CRO to understand why we’re investing in this tool, what it means for us. What it means for our sellers, what it means for him as an executive. So getting that executive buy in early on really helped to spread the message internally really organically that this tool is going to be very powerful for these different reasons, for these different audiences, and being able to really kind of customize and tailor. The solution of Highspot has made that adoption so high. We are really pushing again to get it at a hundred percent. We’d love to see that if, if it even is possible. But again, it’s, and being able to prove and hear from people that they find what they need, they’re using like instant answers in Highspot, for example, getting that AI response from content that we’ve uploaded into Highspot. Really powerful stuff, and so just sellers using it and being able to see it for themselves, I think is the final piece of that. RR: Thinking of other future goals, especially knowing Andy that you came in kind of to run this show, a little bit of this transition to training in Highspot, I’d like to know if you could share how you plan to measure success of this new training rollout, and then maybe a little bit from both of you what you’re hoping to achieve now that you have everything consolidated in the platform. AK: Yeah, definitely. So in terms of measuring success, I mentioned frameworks. Another one, a Kirkpatrick Model of evaluation is something that a mentor of mine from my previous role has, has really just ingrained in, into, to my brain. Essentially it looks at four different levels of responsiveness to training. The first being a, a reaction. It’s like a survey. Did you like the training? The second being learning, that’s typically like a quiz something or an assessment following a session, then into behavior. That’s is the, the seller, the individual contributor, applying that into their role. Finally, it’s the results. Are we seeing the action, you know, the, the results from that action, the business impact, things like that. So that’s our model. That’s how we evaluate things. We do pre and post session surveys. How do you feel about. Doing a podcast before the podcast, now that you’ve done the podcast, how do you feel now? Right? Things like that to capture the pre and post training lift. We also look for, obviously, the learning results assessments. Are we completing these, number one, and are we completing them to pass at a certain score? And then we’re looking into, you know, obviously how that impacts sellers going to market, speaking to customers. Even internally, how they’re sharing their best practices, things like that. So in the future, I mean, especially with, you know, digital rooms, that’s been a big push for us. The past couple weeks. We’re gonna see a lot more Highspot speaking to business impact, which is I think the thing that maybe we’re missing right now, that last piece of the Kirkpatrick evaluation model. So from a future state, that’s the thing I’m really, really excited about. JB: Yeah, I’ll agree. I think to date a fair bit of our focus has just been on utilization. Just get people into, and maybe a few months ago we were on with our CSM team and they were talking about where you want to go. And we realized, you know, now we have people here in Highspot. Now how are they using Highspot? Are they using it well? How can they use it better? And to Andy’s point, our feedback today has been anecdotal. And so we’ve got the enterprise, I think it’s, what’s that? Enterprise Plus platform or the data lake. Um, so we’ve got means and APIs, the future state is gonna start aligning it. I know you’ve have really some of those business outcomes. Those are the things that we’re gonna start looking at, right? So it’s great, you know, to any point a seller goes through course check ace, the role play check. Okay, now what does that mean in the real world? How, how did it affect his quota? How did it affect, uh, you know, the deal size? All of those things are, are where we’re hoping to go next. You know, with, with a lot of the things that we’re looking at. RR: Yeah, I’m curious to know too, then thinking just of in that future state and the plans that you guys are laying, I’d like to know both of your thoughts on kind of the role that you see AI playing in these ongoing evolutions. To your point of, you know, you never fully reach good. You’re always on a course towards it. So how do you see AI helping you get to those better training and coaching programs? Uh, Jonathan, I’ll kick it over to you first. JB: Yeah. This is Sunday. Andy and I talk about a lot. As we get more into it, I mean, everyone’s learning. One of the things that we’re trying to understand is AI can do a lot. And so one of the questions is, you know, what can an AI do? And then the next question we’re asking ourself almost more is, what should AI do? There is another, a lot Annie talk about. There’s another thing that we’re, we’re starting to see as it relates to AI versus our, our, our sales leaders. Andy, do you wanna talk about that a little bit? AK: Yeah. So one sort of big thing that we’ve been looking to tackle Riley is call coaching and, and being able to take this huge number of calls, minutes, hours of conversation and identify what of that should be coached, that, how to coach to it. So as a part of that, we’ve. Recently in partnership with our Rev ops team, developed essentially a, a scorecard tool that rates and reviews every call over a certain threshold time amount that our sellers partake in, and they get an, an automated scorecard every day of all of their calls from the previous day. Some really incredible insight from that, some amazing data to parse through that and, and surface that for, for coaches and for managers. But the important piece to Jonathan’s point is, is then the human element of taking that output from ai. And incorporating that feedback, understanding the context of a conversation, the context of a deal, the experience of a seller, things like that, and provide that sort of human emotional element to the AI output. That’s where I think is, is like the biggest next step for us and how we want to move forward. How can we use AI as a way to facilitate and make things like call review and call coaching efficient versus completely replacing it? Is you need that human emotional aspect to still provide that co coaching context. So it’s to Jonathan’s point, kind of marrying the two together, if that makes sense. RR: Yeah, absolutely. And I think it’s so important to take that kind of intentional, really thoughtful approach of, yes, there’s so much possibility here, but how can we use things in a way that really benefits our sellers? So I love that you guys are taking that angle on it. Moving from kind of future state to where we are now. I’d love if you could share any business results. Wins, things that you’re really proud of that you’ve achieved recently. Anything you could share with our audience? AK: Yeah, I’ll, um, I’ll take one. So, as you noted earlier, ri I’m pretty new to the role. I’ve been a large part of like, onboarding and, and moving things into Highspot. Um, we were able to reduce the time of our onboarding. It was between five and six weeks, depending on the role, all the way down to three to four weeks, depending on the role. Just from incorporating Highspot. We don’t have that disjointed. LMS and content repository experience anymore. Again, just having everything in one place has allowed us to reduce that time to get a new seller on the phone, which we’re hoping eventually will lead to reduced time to ramp, increased profitability, higher average deal size, all those things that we’re looking for for success metrics. But we’re really proud of the work that Highspot Hass been able to help us do just from an onboarding standpoint so far. JB: Yeah, and as I mentioned, it’s, this is another area where we’re still somewhat anecdotal, but I’ll, I’ll add to that. I mean, we are seeing in the evidence of just like Slack messages, you know, reps booking demos faster than any reps we’ve ever hired, you know. First deal close, first demo, whatever it is. Some of those moments, we’re seeing those much, much faster than we’ve seen in the past. One of the things that we saw, we were looking at one of the newer business outcome scorecards on, I think it was a play, and we pulled it up and, and, and I kind of looked at it for a minute and the, the light bulb went on for us. We’re like, wait a minute. The highest users of this play, this cannot be a coincidence. The highest, highest users of the plays were our top performers for that quarter. Right. And so again, we just kind of bumped into that and that’s why we’re so excited about kind of taking this next step towards just better analytics and understanding and, you know, all that kind of good stuff. But it was, to some degree, it was, it was, you know, it was cool to see and, and very kind of reassuring that our hypothesis was right. You know, the tool is designed to do certain things and the things that you say it does, it does it. And oh yeah. By the way, if you’ve used it and you use it really well and you use it often, you’ll be successful as your job. RR: Amazing. Well, I know we’ve talked about a lot. So I’ll close this out with a, hopefully a simple question. So for each of you, if you could share one, maybe two key lessons you’ve learned from your experience, building effective training, coaching enablement programs, what would it be? AK: Yeah, so I’ll, I’ll give you kind of two answers. RiIey, the only framework that I haven’t been able to mention today that I did want to also bring up, that’s pretty funny, right. Uh, I love action mapping. It’s a part of the ADDIE framework that I mentioned earlier in the analyze portion. This is really early on when someone comes to you and they say, Hey Riley, we need training on X, Y, Z. Getting into and really understanding that problem from an action mapping perspective, which means what is the ultimate end result that someone needs to do? Okay, now what practice activities will inform that action? What information is needed to inform those activities to lead to that action? And then the, ultimately the business goal from that, if you start with that, if that’s your first conversation. Outside of, you know, who needs to be involved in this project? Nine times outta 10, you’re gonna get a really, really good end result, and you’re gonna have a really, really powerful enablement motion. And then my last piece, I think this is probably more important, is to just always lead with empathy. It can be really easy in this seat to just focus on enablement, but we have to remember that our clients or our sellers, what we’re doing really exists to serve them and to help them do their jobs better. And so leading with that understanding and just being empathetic towards what they’re doing on a daily basis, and to your point, how can we make that easier for them? What can we do that’s gonna make their lives better doing that? RR: Amazing. Jonathan, I’ll pass it over to you. JB: I think the thing I’ve come to realize is probably the most important is, is making sure sellers are learners or whoever understand the why. Right. Not just from a training itself, like these little learning objectives, but as they go through any given training in whatever shape and form, do they truly understand the why? Why is it important that you’re talking about this thing? Why is it important that you’re asking this question? Why is it important that you’re listening for this thing? What I see a lot is that sellers will go, especially junior ones, you, the more tenured you get, start to get a little better. There’s a lot of the junior sellers, you can just tell that they’re not in their heads. And then you hear ’em on calls. They’re not coming from a place of conviction. They’re not coming as a, you know, to some degree, a business coach to these prospects who’ve never bought software like ours before and need that kind of help, right? They’re not comfortable asking challenging questions, right? Because they don’t understand the why. RR: I think that’s fantastic advice and I think it’s really great advice to close on. I gotta say thank you, both of you for joining us. This has been a really wonderful conversation and I’m sure our listeners will agree. JB: Well, thank you for having us. We really appreciate it. AK: Yeah, thank you, Riley. This has been awesome.  RR: To our audience, thank you for listening to this episode of the Win-Win podcast. Be sure to tune in next time for more insights on how you can maximize enablement’s success with Highspot.

The Canadian Armed Forces has an extremism problem, and that story has fallen out of the news cycle way too quickly. Just recently, four men have been arrested in an alleged violent extremist plot to reclaim land near Quebec City. Plus, the CAF is investigating a private Facebook group where active members shared content deemed “abhorrent” by military leadership.Host Noor Azrieh talks to Andy Knight about his explosive report on white supremacy in the military, and whether extremists are being drawn in, or shaped from within.Host: Noor AzriehCredits: Sam Konnert (Producer), Noor Azrieh (Host/Producer), Caleb Thompson (Post Production), Jesse Brown (Editor), Tony Wang (Artwork)Guests: Andy KnightBackground reading:Report finds deep-rooted white supremacism lurks in Canadian militaryIdeologically motivated violent extremism: four individuals chargedExtremism a threat to Canadian army's trust and credibility, commander says – The Globe and MailCharging a soldier with terrorism may be a first, but Canadian military has history of extremism in its ranks – CBC NewsArmy members' Facebook group under investigation for ‘abhorrent' content – Global NewsSponsors: Article is offering our listeners $50 off your first purchase of $100 or moreTo claim, visit ARTICLE.COM/canadaland and the discount will be automatically applied at checkout.If you value this podcast, Support us! You'll get premium access to all our shows ad free, including early releases and bonus content. You'll also get our exclusive newsletter, discounts on merch, tickets to our live and virtual events, and more than anything, you'll be a part of the solution to Canada's journalism crisis, you'll be keeping our work free and accessible to everybody. Can't get enough Canadaland? Follow @Canadaland_Podcasts on Instagram for clips, announcements, explainers and more.You can listen ad-free on Amazon Music—included with Prime. Hosted on Acast. See acast.com/privacy for more information.

Is Canada's military compromised? As four men (including two active members) face terrorism charges in Quebec, we talk to an expert on extremism and white supremacy in the Canadian Armed Forces. But first, Ryan comments on troubling attempts to harass and intimidate Alberta-based investigative journalist Carrie Tait.  12:00 | Dr. W. Andy Knight takes us into the findings of his report commissioned by the Canadian Armed Forces.  READ MORE: https://www.ualberta.ca/en/folio/2025/02/report-finds-deep-rooted-white-supremacism-lurks-in-canadian-military.html TELL US WHAT YOU THINK: talk@ryanjespersen.com  51:30 | Jespo comments on Edmonton's expanded mayor race with the inclusion of former councillor Michael Walters. We review our unofficial, unscientific Twitter poll, and take a look at some of the "underdog" campaigns.  1:07:00 | The Longest Ballot Committee is at it again, this time in the Battle River--Crowfoot byelection. Do you think what they're doing (108 candidates and growing) is good for democracy? We dip into the Real Talk Live Chat powered by Park Power.  SAVE on INTERNET, ELECTRICITY, and NATURAL GAS: https://parkpower.ca/realtalk/ 1:30:30 | Jasper Mayor Richard Ireland says he's not looking for a fight with Alberta Premier Danielle Smith. We tee up Smith's demand for an apology, leading up to our special July 24 episode marking the one year anniversary of the Jasper fire. 1:38:30 | Real Talker Dr. Colin shares a few thoughts on the heels of our 1,000th episode. FOLLOW US ON TIKTOK, X, INSTAGRAM, and LINKEDIN: @realtalkrj & @ryanjespersen  JOIN US ON FACEBOOK: @ryanjespersen  REAL TALK MERCH: https://ryanjespersen.com/merch RECEIVE EXCLUSIVE PERKS - BECOME A REAL TALK PATRON: patreon.com/ryanjespersen THANK YOU FOR SUPPORTING OUR SPONSORS! https://ryanjespersen.com/sponsors The views and opinions expressed in this show are those of the host and guests and do not necessarily reflect the position of Relay Communications Group Inc. or any affiliates.

White supremacy and far-right extremism are no longer fringe concerns—they are emerging as real and pressing threats within Canada's borders. A recent case involving three Quebec men, including current and former members of the Canadian Armed Forces, has raised serious national security questions. Dr. Andy Knight, professor of International Relations in the Political Science Department at the University of Alberta, and past Chair of the Department, joins Evan to discuss this incident and how this could happen in a country like Canada and how it can be stopped.

From the world stage in Slovakia to street hockey back home in St. John's with gold medals around their necks. We heard all about Team Canada's World Ball Hockey championship and the Newfoundland contingent who made it happen.Martin Jones and Carolyn Stokes with Andy Knight, Matteo Rotondi and Scott Kirby)

Prank gone horribly wrong: Liberal staffers plant unflattering campaign buttons at a Conservative event, then blab all about it at the bar. What were they thinking? Pierre Poilievre says he's step outside the Charter to crack down on Canada's most violent criminals. Could he gain a few points with the public, or is it a risky move?  4:00 | Vicky Mochama talks Buttongate, Pierre Poilievre and the notwithstanding clause, climate change, and Donald Trump eyeing up Canada's critical minerals.  PARTY ALL THE TIME on Spotify: https://rtrj.info/PATTSpotify PARTY ALL THE TIME on Apple Podcasts: https://rtrj.info/PATTApplePodcasts PARTY ALL THE TIME on YouTube: https://rtrj.info/041325PATT 49:00 | Jespo and Johnny debrief on Buttongate and Trump's hot mic gaffe with El Salvador's president.  1:02:00 | California's governor is appealing to Canadian tourists. Would you travel to the States right now?  TELL US: talk@ryanjespersen.com  1:06:00 | Ryan's fired up on the tenth anniversary of an unsolved murder (though everybody knows who did it).  1:23:30 | Real Talker Don's not happy about Dr. Andy Knight's characterization of the Canadian Armed Forces in our April 14, 2025 episode. DR. ANDY KNIGHT ON REAL TALK: https://rtrj.info/041425Knight SUPPORT THE FULL HOUSE LOTTERY TODAY! https://fullhouse.ca/ REGISTER FOR THE REAL TALK GOLF CLASSIC: https://www.ryanjespersen.com/real-ta... FOLLOW US ON TIKTOK, X, INSTAGRAM, and LINKEDIN: @realtalkrj & @ryanjespersen  JOIN US ON FACEBOOK: @ryanjespersen  REAL TALK MERCH: https://ryanjespersen.com/merch RECEIVE EXCLUSIVE PERKS - BECOME A REAL TALK PATRON: patreon.com/ryanjespersen THANK YOU FOR SUPPORTING OUR SPONSORS! https://ryanjespersen.com/sponsors The views and opinions expressed in this show are those of the host and guests and do not necessarily reflect the position of Relay Communications Group Inc. or any affiliates.

People throw the word "fascist" around a lot these days, but does it actually fit U.S. President Donald Trump? An internationally-respected Canadian scholar says yes.  2:35 | Dr. Andy Knight, professor of political science at the University of Alberta, tells us why he thinks the US should be declared a pariah state. We hear firsthand how USAID cuts are impacting critical programs in the Caribbean. Dr. Knight tells us what he thinks about the U of A dumping its DEI initiative, and takes us into his report for the Department of National Defence on white supremacy in the Canadian Forces. FOLLOW ANDY ON BLUESKY: https://bsky.app/profile/knight54.bsky.social 1:02:00 | Jespo and Johnny catch up on developments over the weekend, including the ICChange Gala and Rory's big win at The Masters.  1:08:00 | Turns out politicians exaggerate. Do you care about revelations both the Conservatives and Liberals are stretching the truth about the number of people at their rallies? 1:20:00 | Real Talkers Morgan and Tisha respond to comments they've seen in the Real Talk Live Chat, including use of the word "Libtard".  1:30:00 | Real Talker Sheryl tells us about her sweet lab Sidney, who survived a near-drowning in the North Saskatchewan River. Positive Reflections is presented weekly on Real Talk by our friends at Solar by Kuby. SUBMIT YOUR POSITIVE REFLECTION: talk@ryanjespersen.com  GET A FREE SOLAR QUOTE TODAY: https://kuby.ca/ SUPPORT THE FULL HOUSE LOTTERY TODAY! https://fullhouse.ca/ REGISTER FOR THE REAL TALK GOLF CLASSIC: https://www.ryanjespersen.com/real-ta... FOLLOW US ON TIKTOK, X, INSTAGRAM, and LINKEDIN: @realtalkrj & @ryanjespersen  JOIN US ON FACEBOOK: @ryanjespersen  REAL TALK MERCH: https://ryanjespersen.com/merch RECEIVE EXCLUSIVE PERKS - BECOME A REAL TALK PATRON: patreon.com/ryanjespersen THANK YOU FOR SUPPORTING OUR SPONSORS! https://ryanjespersen.com/sponsors The views and opinions expressed in this show are those of the host and guests and do not necessarily reflect the position of Relay Communications Group Inc. or any affiliates.

The successful adoption of new technology in the military depends on the organization's culture, the technology's applicability and ease of incorporation into existing systems and processes, and, perhaps most importantly, the leadership guiding the transformation. Dan Gregorio and Andy Knight join host Tom Spahr to discuss the I Corps's adoption of the Maven Smart System to enhance mission command. Gregorio and Knight discuss the practical technical and leadership actions necessary to introduce a major new capability to the headquarters in just six weeks. Maven Smart System provides a unified interface for data sharing and enables commanders to visualize, act, and direct operations in real-time. Overall, the case is a good example of transformation in contact to significantly enhance lethality.

KEEP DA BASS ROLLIN´ Livecut 6A - Andy.Knight Recorded live at Stellwerk in Hamburg on March 30 2024. ANDY.KNIGHT LINKS: SoundCloud: https://soundcloud.com/dtub Instagram: https://www.instagram.com/andorius_assinimus/?hl=de Facebook: https://www.facebook.com/outrider.crew HearThis: https://hearthis.at/dtublive/ KEEP DA BASS ROLLIN´ LINKS: Facebook: https://www.facebook.com/keepdabassrolling/ Instagram: https://www.instagram.com/keepdabassrollin/ Soundcloud: https://soundcloud.com/basskeepa Linktree: https://linktr.ee/keepdabassrollin Subscribe to the podcast: iTunes: https://itunes.apple.com/de/podcast/keep-da-bass-rollin/id1414803688?mt=2 Player FM: https://player.fm/series/keep-da-bass-rollin Stitcher: https://www.stitcher.com/podcast/keep-da-bass-rollin?refid=stpr TuneIn: https://tunein.com/podcasts/Music-Podcasts/Keep-da-Bass-Rollin-p1143794/ Deezer: https://www.deezer.com/show/425002

You've seen the headlines: Alberta Premier Danielle Smith says all federal funding to universities, school boards, health and housing authorities, and other entities needs to flow through her office...or she'll take PM Justin Trudeau's government to court. Bill 18 - dubbed the "Stay Out of My Backyard" Bill by Premier Smith - seeks to ensure projects have Alberta's blessing before proceeding. The implications of the legislation are far-reaching, to say the least. In this episode, we find out how it could impact Alberta's post-secondaries, including research, reputation, and beyond.  3:18 | International Relations professor and researcher Dr. W. Andy Knight, PhD student Andrea Dekeseredy, and University of Alberta alum Andy Grabia dig into one of the top political stories in the country on a special edition of the Real Talk Round Table.  EMAIL THE SHOW: talk@ryanjespersen.com  FOLLOW US ON TIKTOK, TWITTER, & INSTAGRAM: @realtalkrj  REAL TALK GOLF CLASSIC = JUNE 20: https://ryanjespersen.com/real-talk-g... REAL TALK MERCH: https://ryanjespersen.com/merch QUALIFY FOR EXCLUSIVE PERKS! BECOME A REAL TALK PATRON: https://www.patreon.com/ryanjespersen THANK YOU FOR SUPPORTING OUR SPONSORS! https://ryanjespersen.com/sponsors The views and opinions expressed in this show are those of the host and guests and do not necessarily reflect the position of Relay Communications Group Inc. or any affiliates.

Canadian history has been a core subject in education for some time, but the curriculum has its limits. Political scientist Andy Knight talks about why he co-developed a free online course on Black Canadian history, and how people can register.

KEEP DA BASS ROLLIN´ Livecut 4A - Andy.Knight Recorded live at the Astrastube in Hamburg on November 25 2023, KDBR Liquid Classics Vinyl special. ANDY.KNIGHT LINKS: SoundCloud: https://soundcloud.com/dtub Instagram: https://www.instagram.com/andorius_assinimus/?hl=de Facebook: https://www.facebook.com/outrider.crew HearThis: https://hearthis.at/dtublive/ KEEP DA BASS ROLLIN´ LINKS: Facebook: https://www.facebook.com/keepdabassrolling/ Instagram: https://www.instagram.com/keepdabassrollin/ Soundcloud: https://soundcloud.com/basskeepa Linktree: https://linktr.ee/keepdabassrollin Subscribe to the podcast: iTunes: https://itunes.apple.com/de/podcast/keep-da-bass-rollin/id1414803688?mt=2 Player FM: https://player.fm/series/keep-da-bass-rollin Stitcher: https://www.stitcher.com/podcast/keep-da-bass-rollin?refid=stpr TuneIn: https://tunein.com/podcasts/Music-Podcasts/Keep-da-Bass-Rollin-p1143794/ Deezer: https://www.deezer.com/show/425002

KEEP DA BASS ROLLIN´ Livecut 3A - Andy.Knight Recorded live at the Astrastube in Hamburg on October 27 2023, 100 % vinyl mixing. ANDY.KNIGHT LINKS: SoundCloud: https://soundcloud.com/dtub Instagram: https://www.instagram.com/andorius_assinimus/?hl=de Facebook: https://www.facebook.com/outrider.crew HearThis: https://hearthis.at/dtublive/ KEEP DA BASS ROLLIN´ LINKS: Facebook: facebook.com/keepdabassrolling Instagram: instagram.com/keepdabassrollin Twitter: twitter.com/Basskeepa HearThis: hearthis.at/keep-da-bass-rollin SoundCloud: soundcloud.com/basskeepa Subscribe to the podcast: iTunes: https://itunes.apple.com/de/podcast/keep-da-bass-rollin/id1414803688?mt=2 Player FM: https://player.fm/series/keep-da-bass-rollin Stitcher: https://www.stitcher.com/podcast/keep-da-bass-rollin?refid=stpr TuneIn: https://tunein.com/podcasts/Music-Podcasts/Keep-da-Bass-Rollin-p1143794/ Deezer: https://www.deezer.com/show/425002

Welcome to the TestGuild Automation Podcast! In this episode, we dive into the world of mission-critical test automation with industry experts Josh Owen and Andrew Knight from Cycle Labs. With their extensive experience in enterprise solution deployment and test automation for supply chains, Josh and Andy share their insights and strategies for tackling the complex challenges faced by businesses today. From the importance of validating software behavior and functionality to the need for efficient end-to-end testing processes, our guests shed light on the evolving landscape of enterprise testing. They introduce us to Cyclescript, a language that combines the simplicity of cucumber with pre-defined steps, making it easier for non-developers to write tests using plain language. Discover how this semi-coded solution bridges the gap between codeless and traditional test automation approaches. But that's not all - in this episode, we explore the value of user acceptance testing and involving super users and business people in the validation process. Our guests discuss the significance of performance testing and its role in ensuring high-quality software. Plus, we delve into the unique challenges of the supply chain industry and how Cycle Labs is driving change by empowering businesses to upgrade their technologies and adapt to evolving demands. Join us as we uncover the secrets to successful mission-critical test automation in enterprise environments.

Join Me and Andy Knight, the creative force behind KnwnArt.com and Owner of the Forum Store Swindon, as we delve into Andy's inspiring life story and the impact it has had on his business ventures. From his deep-rooted love for fashion and unwavering entrepreneurial spirit, Andy's multifaceted journey will leave you motivated and ready to conquer your own aspirations.In this captivating podcast, we explore Andy's early encounters and the pivotal moments that shaped his profound passion for creativity and business. Witness how his innate sense of style and fascination with clothing led him to establish theforumstore.co.uk, where he shares his impeccable taste with like-minded individuals. Gain insights into the challenges and triumphs that have accompanied Andy's entrepreneurial journey, as he meticulously built a thriving online store offering a carefully curated selection of fashionable items.Prepare to be inspired as we delve into the depths of Andy's life story, unearthing valuable lessons from his unwavering dedication to creativity and entrepreneurship. Whether you're an aspiring entrepreneur, a fashion enthusiast, or simply someone seeking motivation, this podcast promises to ignite your own pursuit of success.Connect with Andy on Instagram: https://www.instagram.com/andyknwn/?h...Explore the Forum Store: https://theforumstore.co.uk/Stay up-to-date with Forum Store on Instagram: https://www.instagram.com/theforumsto...Looking for reliable website and media services? Look no further than Fowler Digital. Visit us at https://www.fowlerdigital.co.uk/ for all your website and media needs. Hosted on Acast. See acast.com/privacy for more information.

In this episode, folks like Simon Stewart, Corina Pip, Paul Grossman, Igor Dorovskikh, Noemi Ferrera, Srinivasan Sekar, Sai Krishna, Emily Kjos, Andy Knight, Titus Fortner, Robin Gupta, Benjamin Bischoff, Manoj Kumar Kumar and more share what Selenium means to them. Also, get some insights into my new book Automation Awesomeness: 260 actionable affirmations to Improve your QA and automation testing skills and why you need to get yourself and your team some copies now: https://testguild.com/getbook  

9:07 | Political operative Craig Chandler, fired by Danielle Smith this week, is suing Mount Royal University's Dr. Duane Bratt and private citizen Cassandra Raugust for defamation. But why? In an exclusive interview, the two defendants share their side of this bizarre story stemming from prank calls purporting to be from the Smith UCP leadership campaign.  HEAR THE CALLS MADE TO CASSANDRA:  https://twitter.com/thisismecassie/status/1561021051005329409?s=11&t=tcNAJqlkGb6f9tdhDMzqaQ https://twitter.com/thisismecassie/status/1561547577673367552?s=11&t=uafC63BZuOFO0CYjeiovfg https://twitter.com/thisismecassie/status/1561549195735072769?s=11&t=s6L0Vn9TG5w11fik-NYbog 30:32 | Does the United States still see Canada's claim to the Northwest Passage as "illegitimate"? Prompted by an email from Real Talk subscriber Lydia, we speak with Yale University political scientist Dr. Andy Knight about the Arctic territory, its historical connection to Canada, and present-day implications including climate change (including international shipping routes) and national security.  42:44 | More than a thousand elected representatives and other engaged Albertans gathered in Calgary last week for the Alberta Municipalities Convention & Trade Show. What do you need to know? We check in with ABMunis president Cathy Heron and director Dylan Bressey for an update on an Alberta police force, EMS and other healthcare services, the "strained" relationship between different levels of government, and more. CHECK OUT ALBERTA MUNICIPALITIES: https://www.abmunis.ca/ 1:10:45 | This is our final show from Real Talk Studio 1.0! Ryan and John have an update for you as we prepare to move into our new digs next week. Circle Tuesday, October 11 on your calendar - we expect that'll be our first show from Studio 2.0!  1:14:14 | We love hearing from our international audience members! Marty in Melbourne is the star of this week's edition of Trash Talk presented by Local Environmental Services. KEEP IT LOCAL: https://localenvironmental.ca/ WEBSITE: https://ryanjespersen.com/ TWITTER: https://twitter.com/RealTalkRJ INSTAGRAM: https://www.instagram.com/RealTalkRJ/ TIKTOK: https://www.tiktok.com/@realtalkrj PATREON: https://www.patreon.com/ryanjespersen The views and opinions expressed in this show are those of the host and guests and do not necessarily reflect the position of Relay Communications Group Inc. or any affiliates.

Our host Darriel Roy interviews Roborock, Head of Brand - Andy Knight

Andrew Knight, better known as "Automation Panda". He describes himself as a software enthusiast, with a specialty in test automation and behavior-driven development. And he is a developer advocate at Applitools. They'll discuss Test Automation at Scale, how to keep up with changes in the system, how to maintain the quality of your test suite, and more. Episode Highlights How Andy got into software testing and specifically, automation testing. Doing test automation at scale. How expensive can making a mistake within a 10 people team vs a much larger one can be. How to distribute tasks within an automation testing team and its importance. For the episode transcript and relevant links, check here: https://abstracta.us/blog/software-testing/quality-sense-podcast-andy-knight-test-automation-at-scale/

WARNING: this episode was recorded on 4-28-22. We thought Jai Lucas turning Duke down was a done deal…the next day we learn of his departure.

4:25 | Ryan and the team discuss a new poll on the Conservative leadership race. It found Pierre Poilievre is the favourite amongst Conservative voters to lead the federal party. 11:06 | Dr. Andy Knight on what the Coutts border blockade, January 6th insurrection, and Russia's invasion of Ukraine indicates there is a new world order in the making. 40:26 | #RealTalkRoundTable | Economist Dr. Kent Fellows and journalist Tim Querengesser discuss high oil prices and their impacts on Canadians' bottom-lines, Alberta government's coffers, and the auto industry.  #TrashTalk | Ryan let's it rip on Real Talker emails about what's pissing 'em off this week. Presented by Local Environmental.

This week Matt sits down with Andrew Knight. You likely know Andy from his blog AutomationPanda.com or from one of his many talks at Tech Conferences spanning across the globe. In this episode Andy discusses how the TI-83 got him hooked on programming, how Automation Panda started as a place for him to save his notes between jobs, and how blogging led to speaking at conferences, consulting, and many more opportunites. Other things discussed in this episode include: Writing Cucumber before it was Cucumber Never planning on being a Developer LexisNexis being the greatest opportunity of his career and so much more You can follow Andy on: Twitter: https://twitter.com/AutomationPanda His Blog: https://automationpanda.com/ YouTube: https://www.youtube.com/channel/UCwkshD85UGzUH651KyVK4zQ --- Send in a voice message: https://anchor.fm/work-in-programming/message

Andy Knight, a political scientist at the University of Alberta, joins The Morning News. See omnystudio.com/listener for privacy information.

In today's episode, Greg and Colin talk to Andy Knight, the President of Promaxis. Promaxis is a professional services company with several channels, as well as a large physical office in Ottawa that supports their on premises training services. A great chat with Andy about the challenges of the remote transition and how they have tried to adapt. We also discuss Promaxis' approach to a phased return to work plan. Don't forget to subscribe to the podcast and rate or review us. We'd also love to hear from you - contact us through www.upsidedownoffice.com or email us at remotelyprepared@upsidedownoffice.com

Bio for Andy Knight W. Andy Knight is a professor in the Department of Political Science at the University of Alberta. He serves as Advisory Board Member of the World Economic Forum’s Global Agenda Council on the Welfare of Children. Episode highlightAndy Knight comes from a family of religious preachers, politicians and musicians. He brings his multi-dimensional personality into his work as a political science researcher and humanitarian. Listen in on how he is unravelling all the world’s problems, one heart at a time. LinksEmail: andy.knight@ualberta.caSkype: andyknight54Twitter: WAndyKnight1About: https://www.ualberta.ca/arts/about/people-collection/andy-knightQuotes“We are all one people, we are all from the same source, we all need to be concerned about each other’s well-being regardless of what culture, what background we’re from.”“We ought to be able to find ways to build sustainable peace and one way to do that is to be able to accept differences of culture, differences of religion and realizing that we are all really from the same source.”“There’s still some good in all of us, I think, and we need to be able to find that good.”TakeawaysChildhood incidents:Andy grew up in Barbados in a family with religious and political influences. His childhood exposure to music instilled discipline in him while he turned to fine arts as an adult. Wanting to do good for others, he became a member then President of his university’s student union, the Secretary of the Canadian Federation Of Students and the Vice President of its Ontario wing. Groups you were born into and belonged to: Being a part of a large family taught Andy about conflict resolutions, morals, and gender and racial equality. Marrying a Persian reinforced his father’s lessons of acceptance of different people and their cultures, religions and personal choices. Temperament and personality influencesAndy claims that he has always been pensive and inquisitive, but has learned to be gregarious.A time I became aware that my way of doing things was cultural and specific to my cultural experienceAndy learned to drop judgement for atrocities committed by child soldiers in Ghana when he learned they were forcibly trained to do so. Advice to an employer to work with meAndy says that an employer must accept that he brings many multicultural dimensions to his work.More great insights from our guest! Read the articles from African Security Journal co-edited by Andy and look out for his upcoming book on female suicide bombers who did not detonate their bombs.

Andy Knight is the Automation Panda. Andy Knight is passionate about software testing, and shares his passion through public speaking, writing on automationpanda.com, teaching as an adjunct professor, and now also through writing a book and organizing a new regional Python conference. Topics of this episode include: Andy's book on software testing Being an adjunct professor Public speaking and preparing talk proposals including tips from Andy about proposals and preparing for talks PyCarolinas Special Guest: Andy Knight.

KEEP DA BASS ROLLIN´ Livecut 1A - ANDY.KNIGHT Recorded live at June 1st 2019 @ "Bass Forward The Revolution meets Keep Da Bass Rollin´" at the Gängeviertel in Hamburg. Subscribe to the podcast: Spotify: https://open.spotify.com/show/48io9LlTdmaRJjMR1Q6Rst iTunes: https://itunes.apple.com/de/podcast/keep-da-bass-rollin/id1414803688?mt=2 Player FM: https://player.fm/series/keep-da-bass-rollin Stitcher: https://www.stitcher.com/podcast/keep-da-bass-rollin?refid=stpr TuneIn: https://tunein.com/podcasts/Music-Podcasts/Keep-da-Bass-Rollin-p1143794/ Deezer: https://www.deezer.com/show/425002 Andy.Knight links: SoundCloud: https://soundcloud.com/dtub Instagram: https://www.instagram.com/andorius_assinimus/?hl=de Facebook: https://www.facebook.com/AndyKnight-273622016646007/ Keep Da Bass Rollin´ links: Facebook: https://www.facebook.com/keepdabassrolling/ Instagram: https://www.instagram.com/keepdabassrollin/ Twitter: https://twitter.com/Basskeepa HearThis: https://hearthis.at/keep-da-bass-rollin/ SoundCloud: https://soundcloud.com/basskeepa

KEEP DA BASS ROLLIN´ Livecut 1A - ANDY.KNIGHT Recorded live at June 1st 2019 @ "Bass Forward The Revolution meets Keep Da Bass Rollin´" at the Gängeviertel in Hamburg. Subscribe to the podcast: Spotify: https://open.spotify.com/show/48io9LlTdmaRJjMR1Q6Rst iTunes: https://itunes.apple.com/de/podcast/keep-da-bass-rollin/id1414803688?mt=2 Player FM: https://player.fm/series/keep-da-bass-rollin Stitcher: https://www.stitcher.com/podcast/keep-da-bass-rollin?refid=stpr TuneIn: https://tunein.com/podcasts/Music-Podcasts/Keep-da-Bass-Rollin-p1143794/ Deezer: https://www.deezer.com/show/425002 Andy.Knight links: SoundCloud: https://soundcloud.com/dtub Instagram: https://www.instagram.com/andorius_assinimus/?hl=de Facebook: https://www.facebook.com/AndyKnight-273622016646007/ Keep Da Bass Rollin´ links: Facebook: https://www.facebook.com/keepdabassrolling/ Instagram: https://www.instagram.com/keepdabassrollin/ Twitter: https://twitter.com/Basskeepa HearThis: https://hearthis.at/keep-da-bass-rollin/ SoundCloud: https://soundcloud.com/basskeepa

KEEP DA BASS ROLLIN´ Livecut 1A - ANDY.KNIGHT Recorded live at June 1st 2019 @ "Bass Forward The Revolution meets Keep Da Bass Rollin´" at the Gängeviertel in Hamburg. Subscribe to the podcast: Spotify: https://open.spotify.com/show/48io9LlTdmaRJjMR1Q6Rst iTunes: https://itunes.apple.com/de/podcast/keep-da-bass-rollin/id1414803688?mt=2 Player FM: https://player.fm/series/keep-da-bass-rollin Stitcher: https://www.stitcher.com/podcast/keep-da-bass-rollin?refid=stpr TuneIn: https://tunein.com/podcasts/Music-Podcasts/Keep-da-Bass-Rollin-p1143794/ Deezer: https://www.deezer.com/show/425002 Andy.Knight links: SoundCloud: https://soundcloud.com/dtub Instagram: https://www.instagram.com/andorius_assinimus/?hl=de Facebook: https://www.facebook.com/AndyKnight-273622016646007/ Keep Da Bass Rollin´ links: Facebook: https://www.facebook.com/keepdabassrolling/ Instagram: https://www.instagram.com/keepdabassrollin/ Twitter: https://twitter.com/Basskeepa HearThis: https://hearthis.at/keep-da-bass-rollin/ SoundCloud: https://soundcloud.com/basskeepa

Jeff Beck & The Yardbirds -New York City Blues - Jeff's Blues (2019) Andy Knight & The Remedy – Dangerous times - Wound Too Tight Album - 2019 Joanne Shaw Taylor -I’v been loving you too long - Reckless Heart - 2019 Malford Milligan & the southern Aces - i won't surrender - Life will humble you – 2018 Simo – Two timing woman - Let Love Show The Way – 2016 Ulrich Ellison and tribe – Waiting for a better day - Dreaming In The House Of Blues – 2017 Albert Cummings – Lonely Bed - Blues Make Me Feel So Good, The Blind Pig Years - 2015 - 320 3CDCD 1 Bart Walker – Hipshake it - Waiting On Daylight - 2013 Danny Bryant – Painkiller - Big (Live In Europe) – 2017 Green Blues Band – Heartattack and vine - Second Try – 2019 Coyote Kings – Drive me - Rocket - 2019

What a podcast! Andy Knight from the The Forum and @weareknown. We spoke about starting a brand, crazy safari stories, balancing personal life with work and owning a refined selection of sneakers.

Andy Knight joins me in discussing the concept of feature testing. A feature tests is "a test verifying a service or library as the customer would use it, but within a single process." That was a quote from an article that appeared on the Twitter engineering blog. The article describes a shift away from class tests towards feature tests, the benefits of the shift, and some reactions to it. Feature tests are similar to something I used to call "functional subcutaneous integration test", but it's a way better name, and I plan to use it more often. The idea fits well with my testing philosophy. Andy Knight is someone still holding onto the testing pyramid. So I thought it would be fun to ask him to discuss feature testing with me. I think it's a balanced discussion. I hope you enjoy it and learn something. Special Guest: Andy Knight.

KEEP DA BASS ROLLIN` vol 4 - Andy.Knight The Hamburg based Dj Andy.Knight always showed his love to the deeper side of Dnb in his set, even at a time when this style was almost nowhere to be heard in northern Germany. As a part of the Outrider Crew from the beginning he always stayed true to his style and is still a 100 percent vinyl addict. Check out his dark and gloomy vinyl selection, that fits perfect into this deep Dnb mix series. Keep cool, enjoy, and don't forget to subscribe to the podcast! Subscribe to the podcast: Spotify: https://open.spotify.com/show/48io9LlTdmaRJjMR1Q6Rst iTunes: https://itunes.apple.com/de/podcast/keep-da-bass-rollin/id1414803688?mt=2 Player FM: https://player.fm/series/keep-da-bass-rollin Stitcher: https://www.stitcher.com/podcast/keep-da-bass-rollin?refid=stpr TuneIn: https://tunein.com/podcasts/Music-Podcasts/Keep-da-Bass-Rollin-p1143794/ Deezer: https://www.deezer.com/show/425002 Andy.Knight links: SoundCloud: https://soundcloud.com/dtub Instagram: https://www.instagram.com/andorius_assinimus/?hl=de Facebook: https://www.facebook.com/outrider.crew/ Keep Da Bass Rollin´ links: Facebook: https://www.facebook.com/keepdabassrolling/ Twitter: https://twitter.com/Basskeepa HearThis: https://hearthis.at/keep-da-bass-rollin/ Instagram: https://www.instagram.com/keepdabassrollin/ Tracklist: 1. Need For Mirrors - Wow (Horizons Music) 2. Mako & Andy Skopjes – Seek The Truth (Dispatch Recordings) 3. Foreign Concept & Monty - Bozen (Critical Music) 4. Voltage - Submarine (31 Records) 5. Macca & Loz Contreras - Lost Origins (Spearhead Recordings) 6. Calibre - Understand (CIA Deep Cut) 7. Bungle – Close Your Eyes (Sonorous Music) 
 8. 3s Company - Company flow (Super Sound) 9. Spirit - Three In One (Need For Mirrors rmx) (Interactive Music) 10. Survival & Paul T - Go Back (Dispatch Recordings) 11. Amoss - Rollpipe (Dispatch Recordings) 12. Enei - 2012 (Critical Music) 13. Amoss - Why Do We Fall (Horizons Music) 14. Genotype - The Day After The Night (Samurai Music) 15. Eastcolors - Things Inside (Demand Records) 16. Phobia, Jubei & Sato - Atlas (Coded Music) 17. Eastcolors - Heavy Tone (Demand Records) 18. June Miller - Half Top Feelings (Amoss rmx) (Horizons Music) 19. Jubei - The Path (Skeptical rmx) (Ingredients) 20. Need For Mirrors - Voltaire (Comercial Suicide) 21. Bungle - Don't Look Back (Spearhead Recordings)

KEEP DA BASS ROLLIN` vol 4 - Andy.Knight The Hamburg based Dj Andy.Knight always showed his love to the deeper side of Dnb in his set, even at a time when this style was almost nowhere to be heard in northern Germany. As a part of the Outrider Crew from the beginning he always stayed true to his style and is still a 100 percent vinyl addict. Check out his dark and gloomy vinyl selection, that fits perfect into this deep Dnb mix series. Keep cool, enjoy, and don't forget to subscribe to the podcast! Subscribe to the podcast: Spotify: https://open.spotify.com/show/48io9LlTdmaRJjMR1Q6Rst iTunes: https://itunes.apple.com/de/podcast/keep-da-bass-rollin/id1414803688?mt=2 Player FM: https://player.fm/series/keep-da-bass-rollin Stitcher: https://www.stitcher.com/podcast/keep-da-bass-rollin?refid=stpr TuneIn: https://tunein.com/podcasts/Music-Podcasts/Keep-da-Bass-Rollin-p1143794/ Deezer: https://www.deezer.com/show/425002 Andy.Knight links: SoundCloud: https://soundcloud.com/dtub Instagram: https://www.instagram.com/andorius_assinimus/?hl=de Facebook: https://www.facebook.com/outrider.crew/ Keep Da Bass Rollin´ links: Facebook: https://www.facebook.com/keepdabassrolling/ Twitter: https://twitter.com/Basskeepa HearThis: https://hearthis.at/keep-da-bass-rollin/ Instagram: https://www.instagram.com/keepdabassrollin/ Tracklist: 1. Need For Mirrors - Wow (Horizons Music) 2. Mako & Andy Skopjes – Seek The Truth (Dispatch Recordings) 3. Foreign Concept & Monty - Bozen (Critical Music) 4. Voltage - Submarine (31 Records) 5. Macca & Loz Contreras - Lost Origins (Spearhead Recordings) 6. Calibre - Understand (CIA Deep Cut) 7. Bungle – Close Your Eyes (Sonorous Music) 
 8. 3s Company - Company flow (Super Sound) 9. Spirit - Three In One (Need For Mirrors rmx) (Interactive Music) 10. Survival & Paul T - Go Back (Dispatch Recordings) 11. Amoss - Rollpipe (Dispatch Recordings) 12. Enei - 2012 (Critical Music) 13. Amoss - Why Do We Fall (Horizons Music) 14. Genotype - The Day After The Night (Samurai Music) 15. Eastcolors - Things Inside (Demand Records) 16. Phobia, Jubei & Sato - Atlas (Coded Music) 17. Eastcolors - Heavy Tone (Demand Records) 18. June Miller - Half Top Feelings (Amoss rmx) (Horizons Music) 19. Jubei - The Path (Skeptical rmx) (Ingredients) 20. Need For Mirrors - Voltaire (Comercial Suicide) 21. Bungle - Don't Look Back (Spearhead Recordings)

Interview with Andy Knight, the Automation Panda. * Selenium & WebDriver * Headless Chrome * Gherkin * BDD * Given When Then * pytest-bdd * PyCharm * Writing Good Gherkin * Overhead of Gherkin and if it's worth it * When to use pytest vs pytest-bdd * The art of test automation Special Guest: Andy Knight.

Guest Speaker: Rev Ian Moore preaching on What are we saved for? at Ashingdon Elim Pentecostal Church.

Pastor Dean Courtier preaching on The Promises of God's Compassion at Ashingdon Elim Pentecostal Church.

Pastor Andy Knight preaching on The Shepherd's Compassion at Rayleigh Elim Pentecostal Church.

Pastor Dean Courtier preaching on The Compassion of God at Ashingdon Elim Pentecostal Church.

Pastor Dean Courtier preaching on Hope in the mission of the Church at Ashingdon Elim Pentecostal Church.

Senior Pastor Dave Redbond preaching on A Confident Church at Rayleigh Elim Pentecostal Church.

Senior Pastor Dave Redbond preaching on A Contending Church at Ashingdon Elim Pentecostal Church.

Pastor Dean Courtier preaching on We are The Church at Southend Elim Pentecostal Church.

Pastor Tony Tween preaching on don't come to church be Church at Rayleigh Elim Pentecostal Church.

Senior Pastor Dave Redbond preaching on 'A Caring Church' at Ashingdon Elim Pentecostal Church.

Guest Speaker: Rev Lee Carmichael preaching on The Confident Hope in Faith at Ashingdon Elim Pentecostal Church.

Pastor Paul Aldridge preaching on what we need at Southend Elim Pentecostal Church.

Senior Pastor Dave Redbond preaching on Supernatural Service at Ashingdon Elim Pentecostal Church.

Pastor Dean Courtier preaching on having Hope in God The Source of all Comfort at Rayleigh Elim Pentecostal Church.