Podcasts about Gregorio

Cae Wall Street y sube Nasdaq. Los buenos resultados de HPE y el compromiso de financiación de Alphabet ponen de manifiesto la confianza de los inversores en la expansión de la inteligencia artificial. Marvell Technology escala más de un 20%. El presidente ejecutivo de Nvidia , Jensen Huang, califica al fabricante de chips como la próxima "empresa de un billón de dólares". Tiene interés en ello: Nvidia invirtió 2.000 millones de dólares en Marvell en marzo. El índice Philadelphia SE Semiconductor sube un 3%. Hay descensos en pesos pesados como Microsoft y Amazon. El repunte de las acciones de software se estanca tras una subida del 14% en las últimas tres sesiones. Utilities está siendo el mejor sectorial. Las Bolsas europeas aguantan con sólidas ganancias.El mercado español lo analizamos con Javier Díaz Izquierdo, de Renta 4 Banco. Hablamos también de sector lujo y las inversiones chinas en España. Hacemos Gestión del Patrimonio con Alfonso de Gregorio, de Finaccess Value.

En Gestión del Patrimonio hablamos con Alfonso de Gregorio, codirector de inversiones en Finaccess Value, sobre el sentimiento del mercado. "La tecnología, concretamente semiconductores y todo lo relacionado con la inteligencia artificial, es un gran agujero negro que absorbe al resto del mercado", señala De Gregorio. El dominio de la tecnología es engañoso en las subidas del mercado. Tanto peso en tan pocos valores puede ser un peligro para los inversores. En este sentido, De Gregorio señala la inversión a través de ETFs que "tiene un componente de retroalimentación bastante importante; cuanto más pesa una compañía en el índice más se van a meter ahí los fondos cotizados". Ante este peligro en la gestión del riesgo y sobre todo para aquellos inversores que adopten ese enfoque pasivo de inversión, en GEstión del Patrimonio con Finaccess Value, De Gregorio asegura que es conveniente poner en valor la gestión activa y flexible a través de la diversificación para disminuir la exposición a un sector que concentra la mayor ponderación en el mercado. Tras la última campaña de resultados empresariales, "hay sectores más allá de la tecnología que están funcionando razonablemente bien dentro de la parte industrial, energética, construcción, que han dado buenas perspectivas para los próximos trimestres", afirma De Gregorio. Finaccess Estrategia Dividendo Mixto En este sentido, el fondo de Finaccess Estrategia Dividendo Mixto, de gestión activa diversificada y que lleva una rentabilidad superior al 4% este año, es una buena opción. Es un fondo mixto de renta variable europeo, que invierte en compañías que ofrecen una buena rentabilidad por dividendo sostenible en el tiempo y/o bonos con rentabilidades elevadas, con flexibilidad para adaptarse a las circunstancias del entorno de mercado. El fondo aplicará una estrategia de invertir principalmente en empresas de calidad (a través de acciones de alto dividendo) que permitan al fondo repartir una renta periódica (semestral) a través de un dividendo o acumularlo para capitalizarlo en la clase de acumulación.

“Con la indebida participación en política no debemos meternos”: Procurador Gregorio Eljach

This week, we talk about The Ballad of Gregorio Cortez.

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Isabel limpia en el Museo desde hace 20 años. Su función no es baladí. Nos explica el día a día de tener 5.000 metros cuadrados presentables para la siguiente visita. Su fuerte son las vitrinas. Nadie las deja mejor que ella. La celebración del Día Internacional de los Museos es año tras año una oportunidad para reivindicar el papel de los museos como espacios vivos, abiertos y conectados con la sociedad. En 2026, el Museo de Menorca se suma con una propuesta que combina patrimonio, experiencia cultural y participación ciudadana, alineándose con el espíritu global de esta jornada impulsada por el ICOM bajo el lema Museos uniendo un mundo dividido, que pone el foco en el diálogo, la inclusión y la construcción de comunidad a través de la cultura.Más que una simple efeméride, el Día Internacional de los Museos se ha convertido en una invitación a redescubrir estos equipamientos como espacios de encuentro y reflexión. En Menorca, esta celebración toma una dimensión especialmente significativa, puesto que el museo actúa como puente entre el pasado y el presente de la isla.Una celebración cultural arraigada en el territorioEl Museu de Menorca entiende esta jornada como una oportunidad para reforzar el vínculo con el público local y visitante. Situado en el corazón de Mahón e instalado en un antiguo convento franciscano, el museo se convierte en un escenario privilegiado para reivindicar la memoria histórica menorquina y su riqueza patrimonial.En el marco del Día Internacional de los Museos 2026, la institución apuesta por una experiencia cultural singular: el maridaje musical en el museo, una actividad pensada para público adulto que combina música, patrimonio y degustación en un entorno patrimonial único. Esta propuesta tendrá lugar en el claustro del museo y ofrece una experiencia sensorial que trasciende la visita tradicional, convirtiendo el patrimonio en una vivencia compartida.Este tipo de actividades responde a una nueva forma de entender los museos: no sólo como espacios de exposición, sino como escenarios de experiencias culturales capaces de activar emociones y generar conexiones con el público.El museo como espacio de experiencia y participaciónEl Día Internacional de los Museos invita a replantear la relación entre las instituciones culturales y la ciudadanía. El Museo de Menorca participa en esta filosofía apostando por formatos que fomentan la proximidad y la participación activa.El maridaje musical no es sólo una actividad lúdica; es también una forma de interpretar el patrimonio desde una mirada contemporánea. La música y el vino dialogan con la arquitectura histórica del claustro y con el relato museográfico del centro, creando un ambiente que favorece la conversación, el intercambio y el descubrimiento cultural.Este planteamiento conecta plenamente con el espíritu internacional de la celebración, que defiende a los museos como agentes sociales capaces de unir a personas de procedencias diversas y generar espacios de convivencia cultural.En este sentido, el Museu de Menorca refuerza su función como institución abierta, adaptable y comprometida con la comunidad, apostando por iniciativas que hacen accesible la cultura a nuevos públicos.Una cita en el calendario cultural de MenorcaLa conmemoración del Día Internacional de los Museos se inscribe también en un movimiento global que cada mes de mayo moviliza museos de todo el mundo con actividades especiales, horarios ampliados y propuestas gratuitas o participativas pensadas para acercar la cultura a todos.En Menorca, esta jornada refuerza el papel del museo como motor cultural de la isla. La actividad programada no sólo celebra el patrimonio histórico, sino que contribuye a dinamizar la vida cultural local y consolidar el museo como un espacio contemporáneo, capaz de dialogar con las inquietudes actuales.El claustro se convierte así en un punto de encuentro donde historia, música y experiencia compartida confluyen, generando una nueva forma de acercarse al patrimonio menorquín.Celebrar el pasado pensando en el futuroEl Día Internacional de los Museos 2026 en el Museo de Menorca es, en definitiva, una invitación a mirar el patrimonio desde una perspectiva viva y participativa. Lejos de la idea de museo estático, la propuesta pone en valor la capacidad de los equipamientos culturales para evolucionar y conectar con la sociedad contemporánea.A través de una actividad que combina cultura, emoción y convivencia, el museo reafirma su compromiso con la divulgación del patrimonio y la creación de experiencias significativas para el público. Celebrar el Día Internacional

Welcome back to You Under Review, a Humanities podcast production from the University of Utah. I'm your host, Kylie Williams. Let me ask you something simple. When was the last time you made it through an entire class? Without checking your phone? If you can't remember, you're not alone. Screens aren't just in our classrooms. They've become a part of how we think, focus, avoid focusing, and even how we relate to each other. In today's episode, plugged in, zoned out. We look at what happens when a generation raised on Constant connection tries to learn in an environment that still expects long stretches of attention. Today we'll dive into three perspectives, how students feel pulled between tech as a tool and tech as a distraction. How professors are adapting to AI use phones and shifting expectations, and how new policies from K through 12 to college are trying to keep up. We'll start with a reported audio story from Jasmine, then hear part of Alina's interview with the Daily Utah Chronicle reporter Luca de Gregorio. And finally, the three of us will sit down to talk about how our own screen habits, the good, the embarrassing, and the honest play into all this.

Greg recently moderated and participated as a speaker in a panel discussion organized by Simply Contact. It was a highly relevant webinar focused on healthcare customer experience. The discussion explored the complex challenges healthcare organizations face today — from fragmented systems and regulatory constraints to the ongoing need for truly patient-centric processes. Greg shared insights from his work in Swiss hospitals, Aleksandra Budynek brought in her frontline perspective from patient support, and Daniel Wardell provided a deep dive into technology and compliance aspects of healthcare CX. Together, they offered complementary perspectives that made the conversation both practical and thought-provoking. Many thanks to Simply Contact for making this discussion possible and allowing Greg to share it more broadly. Top 3 learnings:  Patient-centric design is crucial: Healthcare CX must focus on patient needs, not just staff efficiency or internal processes. Trust and empathy drive outcomes: Building trust through empathy and clear communication is key to positive patient experiences. Compliance shapes patient experience: Compliance must be integrated from the start, not treated as a separate or secondary concern. Links:  https://www.linkedin.com/events/7444735543533494272/ https://www.linkedin.com/company/simplycontact/ Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As a Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ Forward Partners AG: https://www.forwardwith.ch

Washington dice hoy que Irán no ha violado el frágil alto el fuego en el conflicto de Oriente Medio. Eso tras un intercambio de disparos entre ambas partes ayer, cuando las fuerzas estadounidenses intentaron forzar la apertura del estrecho de Ormuz. Por ello, y con datos que alejan subidas en los tipos de interés, las Bolsas están en positivo. Está la Encuesta Jolts. Dice que las ofertas de empleo en Estados Unidos disminuyeron en marzo, pero el repunte de la contratación indica que el mercado laboral estaba recuperando el equilibrio tras las dificultades del año pasado. Y está sector servicios. El crecimiento de su actividad se modera, ya que el aumento de los pedidos registra su mayor caída en tres años. En empresas, las acciones de Intel se disparan tras conocerse que Apple mantiene conversaciones con la empresa y con Samsung para la fabricación de chips en EEUU. Los valores protagonistas en Bolsa española, principalmente bancos con resultados, los analizamos con Nuria Álvarez, de Renta 4 Banco. Hacemos también Gestión del Patrimonio con Alfonso de Gregorio, de Finaccess Value.

En Gestión del Patrimonio hablamos con Alfonso de Gregorio, codirector de inversiones en Finaccess Value, sobre el contraste que hay entre los riesgos inflacionarios que existen por las tensiones geopolíticas en Oriente Medio y el comportamiento de las bolsas prácticamente en máximos. "Las bolsas parece que están inmunizadas con todo el ruido macroeconómico-geopolítico que hay", señala De Gregorio. Ante esta especie de disociación, la vacuna en los mercados parece que la están poniendo los resultados empresariales. Desde Finaccess Value también creen que la paciencia de los bancos centrales a la hora de no actuar precipitadamente y la enorme liquidez que hay en el mercado están sentando bien a las bolsas. En contraste, comentamos también en Gestión del Patrimonio con Finaccess Value, el comportamiento de la renta fija donde los rendimientos de los bonos alcanzan niveles incómodos para la renta variable. "La renta fija sí ha recogido ese escenario negativo de mayor inflación y menor crecimiento y posibilidad de haya subida de tipos por parte de los bancos centrales y eso acabará impactando obviamente en las valoraciones y en los precios objetivos de las compañías", comenta De Gregorio. "El mercado está con bastante complacencia", asegura el experto. Ante esta coyuntura complicada, una buena estrategia sería el fondo Finaccess Estrategia Dividendo Mixto. Finaccess Estrategia Dividendo Mixto Es un fondo mixto de renta variable europeo, que invierte en compañías que ofrecen una buena rentabilidad por dividendo sostenible en el tiempo y/o bonos con rentabilidades elevadas, con flexibilidad para adaptarse a las circunstancias del entorno de mercado. El fondo aplicará una estrategia de invertir principalmente en empresas de calidad (a través de acciones de alto dividendo) que permitan al fondo repartir una renta periódica (semestral) a través de un dividendo o acumularlo para capitalizarlo en la clase de acumulación.

This episode brings together two leading podcasts to discuss the real impact of automation and AI in customer service. Learn practical steps, real examples, and common pitfalls in automation projects, with actionable advice from experienced consultants. Perfect for anyone interested in operational excellence and customer experience. About the guest Rémon Elsten is managing partner being Forward Partners in Switzerland, a consulting firm focusing on CRM and customer service topics. He started his career for about 25 years in the Netherlands and is now working mainly in Switzerland, Germany and Austria. He was vice president of the Swiss Contact Center Association (CallNet.ch) from 2006 to 2018, Board member of the European Confederation of Contact Centre Organisations from 2010 to 2018, he is still a teacher on the topics customer management and customer service at several swiss business schools and author on several books and articles on these topics.  Relevant links https://www.forwardwith.ch https://www.linkedin.com/in/remonelsten/ https://service-excellence-cockpit.ch/en/ Key Take-Aways Balance automation and experience: Automation should improve efficiency without harming customer experience or relationships. Use value matrix for decisions: Analyze customer dialogues and company value to choose the right automation use cases. Avoid tech for tech's sake: Focus on real business needs, not just new tools or technology trends.  Chapters 0:00 - Intro 0:35 - Introduction to Automation in Customer Service 2:06 - Understanding Operational Excellence 3:30 - Balancing Efficiency and Customer Experience 4:43 - Implementing Self-Service Solutions 8:06 - Choosing Automation Use Cases 15:06 - Successful Automation Examples 21:53 - Learnings from Automation Failures 24:18 - Keys to Effective Automation Strategies 26:07 - Conclusion and Further Resources Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

This episode features an honest discussion with Ian Golding, a leading CX expert. You can gain insights on accountability, the impact of AI, and real-world examples of customer experience. The conversation is practical, direct, and filled with actionable advice for anyone interested in business transformation and CX. About Ian Golding:  Ian is a global CX Specialist and the Author of 'Customer What?' Relevant links:  https://www.linkedin.com/in/iangolding/ Key take-away:  Accountability is critical: Organizations must take responsibility for customer experience and act on feedback to improve. AI enables, not replaces: Artificial intelligence should enhance human interaction, not automate away meaningful experiences. Visibility matters in CX: Sharing your ideas and being visible helps influence others and drives positive change. Summary: Gregorio Uglioni welcomes Ian Golding, a respected mentor and independent CX expert, to discuss the realities of customer experience. They reflect on their early days in Stevenage and Ian's journey to becoming an independent consultant. Ian shares that his proudest career moment was deciding to go independent, which allowed him to share knowledge globally and help organizations improve customer experience. The conversation dives into the biggest challenges in customer experience today, with Ian highlighting the lack of accountability within organizations. He explains that many companies claim to be customer-centric but fail to act on feedback or adapt to changing environments. They discuss the gap between current and future state journeys and how failing to close this gap can make companies irrelevant. Ian and Gregorio explore the role of AI in customer experience, emphasizing its potential to interpret data and eliminate unnecessary processes. However, Ian warns that AI should not replace human interaction but should enable better experiences. The episode concludes with practical advice, examples of great CX (like Amazon), and Ian's golden nugget: the importance of visibility and sharing your perspective within the CX community. Chapters: 0:00 - Intro 0:35 - Mentoring and Career Reflections 1:54 - Ian's Mission: Knowledge Sharing & Education 8:47 - The Importance of Accountability in Customer Experience 12:39 - Understanding Customer Journeys: Current vs Future State 19:52 - Transformative Role of Artificial Intelligence in CX 24:33 - Amazon: A Case Study in Customer Experience 31:52 - The Importance of Visibility and Personal Branding   Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/    

El napolitano Leopoldo de Gregorio, marqués de Esquilache, es uno de los ministros más recordados de Carlos III; en parte, por su abrupta destitución tras la revuelta ocurrida en Madrid en 1766. El conflicto suele simplificarse como un asunto de capas y sombreros, pues la chispa fue un bando que obligaba a los ciudadanos a acortar sus capas y a doblar en tres picos sus sombreros de ala ancha o chambergos. Pero el asunto tuvo más calado que la simple defensa de una vestimenta tradicional frente a la imposición de un extranjero. Fue decisiva la creciente presión que sufría la población más humilde, sobre la que repercutieron las reformas urbanísticas de la Corte impulsadas por Esquilache. Una carga económica difícilmente asumible en una coyuntura de fuerte carestía de productos tan básicos como el trigo. Para algunos historiadores se trató de una insurrección en la que el pueblo de Madrid fue solo el instrumento de ciertas élites para dar un golpe de Estado. Para otros, el estallido tuvo sus propias causas, con independencia de que algunas clases dominantes intentaran aprovecharse de él a posteriori en su propio beneficio.Impresionado por la magnitud de la revuelta, Carlos III huyó a Aranjuez con su familia y no volvió hasta nueve meses después. El levantamiento triunfó porque los insurrectos obtuvieron buena parte de sus reivindicaciones, aunque el rey intentó revertir la mayoría, más sobre el papel que en la práctica. Al mismo tiempo aumentó la represión, sobre todo hacia los pobres y vagabundos, a quienes se acusó de ser los principales protagonistas del motín. Pero los grandes chivos expiatorios fueron los jesuitas, señalados como inductores. Con tal pretexto el monarca dictó su expulsión de España, en sintonía con lo que venía ocurriendo en otras naciones al implantarse el despotismo ilustrado.Este documental, escrito por Luis Zaragoza y realizado por Mayca Aguilera, cuenta con los historiadores José Miguel López García, autor del libro 'El motín contra Esquilache: crisis y protesta popular en el Madrid del siglo XVIII'; José Andrés-Gallego, autor de 'El motín de Esquilache, América y Europa'; Carlos Martínez Shaw y Roberto Fernández, especialistas en historia moderna de España; y José Antolín Nieto Sánchez y José Ubaldo Bernardos Sanz, expertos en la historia económica y social del Antiguo Régimen en Castilla y, en especial, en Madrid.Escuchar audio

This episode explores how AI is changing customer experience, with insights from Melanie Mingas and recent research. Learn why consumers trust their own AI use more than companies, how businesses must adapt, and what the future holds for CX teams in an AI-driven world. About the guest Melanie is the editor-in-chief of CX Network, which produces research-backed business insights for a global community of CX leaders, experience designers, service specialists, and consultants. She heads the brand's research and editorial direction, and chairs an Advisory Board of 20 award-winning and senior CX specialists from around the world.  Relevant links https://www.linkedin.com/in/melanie-mingas-8351b817/ https://www.cxnetwork.com/artificial-intelligence/articles/customer-persona-agentic-ai-machine-customer Main research link is here: https://www.cxnetwork.com/cx-experience/reports/global-state-of-cx-customer-experience Articles I cited include: https://www.cxnetwork.com/artificial-intelligence/articles/customer-persona-agentic-ai-machine-customer https://www.cxnetwork.com/artificial-intelligence/articles/the-invisible-shelf-how-geo-is-revolutionizing-customer-experience-perceptions https://www.cxnetwork.com/artificial-intelligence/articles/discoverability-agentic-commerce-cx Key Take-Aways  AI reshapes customer interactions: Companies must design for human and machine customers, focusing on process excellence and efficiency. Trust gap in AI usage: Consumers trust their own AI use more than companies due to control, overwhelm, and privacy concerns. Prepare for rapid change: Continuous learning and adapting are essential as big tech drives fast shifts in customer experience. Chapters 0:00 - Intro 0:35 - Career Goals and CX Evolution 1:58 - CX Network Mission and Insights 2:27 - Annual CX Research Overview 4:55 - AI's Impact on Customer Experience 7:14 - Redesigning Customer Experiences for AI 16:45 - Consumer Trust and AI Usage 22:46 - Successful AI Adaptation Examples 27:22 - Preparing for AI-Driven Customers 29:20 - Big Tech's Role in CX Future 30:09 - Conclusion and Next Steps Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/  

Su teología moral y las reformas que implementó, junto con su destreza en la diplomacia y la administración, moldearon la espiritualidad y las estructuras de la Iglesia de Roma durante la Edad Media.SÍGUENOSSitio web: http://biteproject.com​​​x: https://twitter.com/biteproject​​​Podcast: https://anchor.fm/biteprojectTikTok: https://www.tiktok.com/@biteprojectInstagram: https://www.instagram.com/biteproject/Facebook: https://www.facebook.com/biteproject/​​​Créditos:Producido por: Giovanny Gómez Pérez y Pilar PrietoMúsica: Envato Elements Generación de voces: Daniel ÁngelEdición de sonido y música: Jhon Montaña

Otra vez el mundo no se acabó na', pero nos dejó un duelo de soba'os entre Lúgaro y Ferdinand, Eliezer versus Gregorio, Speedy contra Pina y Maripily le tira a La Burbu. Karol vuelve a robar en el Coachella, Rubén Sánchez se pone b3llaco al aire, y comienza el programa favorito de los macacos que comen arroz con cuchara: Planeta Alofoke. ¡Avísale a tu vecina que La fokin Hora Mach0rra acaba de empezar!

En Capital Intereconomía, el Radar Empresarial arranca con el foco en Goldman Sachs, que cae en bolsa tras presentar unos resultados que han decepcionado al mercado, reflejando la elevada exigencia de los inversores incluso para las grandes entidades financieras. En el espacio de Cotizadas, Manuel Ramos, CEO de Labiana, analiza el momento clave que vive la compañía tras cerrar un préstamo sindicado de 37 millones de euros y activar una ampliación de capital de gran envergadura. Una operación que busca reforzar su estructura financiera y sentar las bases para una nueva etapa de crecimiento, en un entorno donde el acceso a financiación y la solidez del balance son determinantes. A continuación, el Foro de la Inversión cuenta con Alfonso de Gregorio, codirector de inversiones de Finaccess Value, que presenta su estrategia Finaccess Estrategia Dividendo Mixto. De Gregorio destaca el atractivo de combinar renta fija y renta variable con enfoque en dividendos, en un contexto en el que los inversores buscan estabilidad, generación de ingresos y protección frente a la volatilidad. El programa se completa con el consultorio de fondos junto a Fernando Luque, editor de Morningstar, quien responde a las dudas de los oyentes y aporta criterios para seleccionar fondos en un mercado cada vez más complejo, donde la diversificación y la gestión activa vuelven a cobrar protagonismo.

En el Foro de la Inversión de Capital Intereconomía, Alfonso de Gregorio codirector de Inversiones de Finaccess Value analiza el comportamiento de los mercados en un contexto marcado por la incertidumbre geopolítica, la volatilidad del petróleo y las dudas sobre inflación y tipos de interés. A pesar de este entorno, las bolsas han demostrado una notable resiliencia, impulsadas por la expectativa de que los conflictos internacionales, como el de Irán, se resuelvan sin un impacto estructural duradero. La apuesta de los inversores es que se va a llegar a un acuerdo sí o sí con Irán. Las bolsas Americanas están ya por encima de cómo estaban antes de que estallara el conflicto, y las Europeas, se están recuperando y están volviendo a niveles de antes de la Guerra. En cuanto a inversiones, De Gregorio, señala que el Value está funcionando bastante bien desde hace unos meses, con una última recuperación , dónde han influido varios sectores como el Growth Partner o la tecnología. Señala que “el dinero ha entrado un poco en todo”, lo que ha permitido que no caigan los mercados como podría suceder en un contexto geopolítico como el actual. Dentro de este escenario, el fondo Finacces Estrategia Dividendo Mixto se posiciona como una solución flexible que combina entre un 30% y un 70% de exposición a renta variable global con renta fija, principalmente europea. Ejemplos como Iberdrola o Repsol reflejan una filosofía, donde el dividendo no está reñido con el crecimiento, sino que forma parte de una estrategia sólida de generación de valor a largo plazo.

In this episode, Tom Fox welcomes former Wall Street trader Joseph De Gregorio, who was federally convicted and now applies a “compliance rebuild” methodology to demonstrate genuine remediation under legal scrutiny. This is Part 2 of a two-part podcast series. In Part 2, we cover how federal judges exercise broad discretion despite sentencing guidelines and often form views before the court based on the pre-sentence report and sentencing memorandum, with probation officers' impressions shaped by a detailed defendant letter and authentic allocution; judges emphasize post-offense conduct and may discount lawyer advocacy. Joseph then summarizes patterns from 400+ white-collar cases, arguing that structural failures precede cultural and operational failures, and introducing the “access to scrutiny ratio” as the most predictive risk indicator. He lists five warning signals: unscrutinized top performers, known but unmapped monitoring gaps, unmanaged performance pressure, quietly resolved senior incidents, and compensation rewarding results without method (noting DOJ's September 2024 ECCP update). He outlines a proactive Compliance Rebuild approach using human failure audits, reverse access audits, directional speak-up analysis, and DOJ-aligned prosecution simulations. Key highlights: Pre-Sentence Reports Matter Patterns Across 400 Cases Five Compliance Warning Signals Prosecution Simulation Stress Test DOJ Evaluation Questions and Red Flags Resources: Joseph De Gregorio – Founder, JN Advisor™ Maximum Sentence Reduction – Minimum Time Served Initial Consultation: https://forms.gle/2fLczk7bbwM7KSaP6 Bloomberg Law Contributor: “How to Get a Judge to Reduce Your Client's White-Collar Sentence” – Bloomberg Law  Bloomberg Tax Contributor: Tax Fraud Sentencing Has a Gap Defense Attorneys Are Missing Featured Expert: American Bar Association Featured Sentencing Mitigation Expert: Law360 Featured Expert on Us Weekly with 5x Emmy Award Winning Journalist Kristin Thorne for her “Uncovered” Series Click Link For Full Video https://www.usmagazine.com/crime-news/news/federal-sentencing-strategist-reveals-why-some-real-housewives-stars-commit-fraud/ Tom Fox Instagram Facebook YouTube Twitter LinkedIn Interested in the intersection of Sherlock Holmes and modern compliance? Check out my latest book, The Game is Afoot in Compliance. Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode explores how customer experience directly impacts business growth and financial results. Camila Ferreira shares real stories, practical frameworks, and actionable advice for connecting customer satisfaction with ROI. Learn how to align teams, build trust, and turn feedback into measurable business value. About the guest Camila Ferreira is a global business strategist, international keynote speaker, and one of the most influential voices redefining Customer Experience as a growth engine. With over 20 years of executive leadership across Latin America, Europe, the United States, and the UAE, Camila has built a legacy of transforming companies from the inside out. She is the founder and CEO of Rise Up, co-author of Long Live CX, and the creator of the LimitLess framework, proving that when leadership, experience, and technology align, growth has no borders. Relevant links https://www.linkedin.com/in/camilaferreiraglobal/ https://www.instagram.com/camilaferreira_global/ https://www.camilaferreira.com/ https://www.youtube.com/@CamilaFerreira_Global Key Take-Aways Trust drives long-term loyalty: Building trust from day one leads to retention, referrals, and business growth. Quality over quantity in customers: Focus on valuable customers, not just increasing the number of clients. Act on feedback, not just collect: Feedback is only useful if companies take action and communicate results. Chapters 0:00 - Intro 0:35 - Career Background: Insights from Operations and Finance 2:07 - Mission to Translate Experience into Financial Success 3:11 - Bridging Customer Experience and Financial Metrics 5:16 - Building Trust: The Key to Customer Loyalty 10:06 - Transforming Customer Support into a Sales Driver 27:18 - Learning from Customer Feedback: Avoiding Common Pitfalls 31:23 - Golden Nugget: Choosing Courage Over Fear 32:14 - Conclusion Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

We dives into real-world applications of conversational AI, showing how voice agents are transforming customer service and lead qualification. Learn from Andrea Pomponi's hands-on experience, discover practical challenges, and hear proven use cases that deliver measurable business value.  About the guest Andrea Pomponi is Co-founder and Head of Partnerships at DeepAgent, an Italian startup specializing in AI-powered voice agents for lead qualification, customer care, and HR pre-screening. With an ecosystem of over 100 clients and more than 500,000 minutes of conversations managed, DeepAgent is redefining how companies engage with customers and candidates. Andrea leads the partner channel expansion strategy, with the goal of building a network of agencies to bring Voice AI across industries—from dental and automotive to energy and real estate. Relevant links https://www.linkedin.com/in/andreapomponi/ https://deepagent.app Key Take-Aways  Voice AI amplifies human value: AI handles routine tasks so humans can focus on relationship-building and delivering customer excellence. Legacy systems are a barrier: Outdated technology slows AI adoption; companies must update or integrate new agentic platforms. Speed boosts conversion rates: AI agents can respond instantly, doubling or tripling lead conversion compared to manual follow-up. Chapters 0:00 - Intro 0:35 - Conversational AI Overview and Its Importance 1:04 - Company Mission: Automating Customer Interactions with Voice AI 3:41 - Speed and Flexibility: Key Advantages of AI Native Solutions 4:09 - Transforming Customer Experience with Voice AI 8:29 - Addressing Fears: Human and Technological Challenges in AI Adoption 18:36 - Real Use Case: Voice AI for Inbound Customer Qualification 20:54 - Real Use Case: Enhancing Outbound Lead Qualification 25:58 - Final Thoughts: The Importance of Experimentation Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

In this episode, Tom Fox welcomes former Wall Street trader Joseph De Gregorio, who was federally convicted and now applies a “compliance rebuild” methodology to demonstrate genuine remediation under legal scrutiny. This is Part 1 of a two-part podcast series. Using the Matthew Bowyer illegal sports betting case, Joseph explains the federal pre-sentence interview and pre-sentence report (PSR) process, emphasizing that the probation officer's credibility assessment and PSR narrative heavily influence sentencing and downstream treatment across the federal system. He describes submitting a 3,500-word personal narrative before the PSR interview, which was attached in full and cited by the judge as mitigation, resulting in a one-year-and-a-day sentence rather than the government's four-year request. Joseph maps DOJ's seven corporate compliance program dimensions to individuals via a personal compliance manual, independent accountability structure, credentialed education, verifiable monitoring, documented transparency, voluntary discipline actions, and a post-sentencing continuous improvement plan centered on victims-first accountability. Key highlights: Joseph's Wall Street Past The Boyer Betting Case What is a PSR, and why does it drive sentencing Preparing for the Interview From Corporations to Individuals Seven Pillars Framework Resources: Joseph De Gregorio – Founder, JN Advisor™ Maximum Sentence Reduction – Minimum Time Served  Initial Consultation: https://forms.gle/2fLczk7bbwM7KSaP6 Bloomberg Law Contributor: “How to Get a Judge to Reduce Your Client's White-Collar Sentence” – Bloomberg Law  Bloomberg Tax Contributor: Tax Fraud Sentencing Has a Gap Defense Attorneys Are Missing Featured Expert: American Bar Association Featured Sentencing Mitigation Expert: Law360 Featured Expert on Us Weekly with 5x Emmy Award Winning Journalist Kristin Thorne for her “Uncovered” Series Click Link For Full Video https://www.usmagazine.com/crime-news/news/federal-sentencing-strategist-reveals-why-some-real-housewives-stars-commit-fraud/ Tom Fox Instagram Facebook YouTube Twitter LinkedIn Interested in the intersection of Sherlock Holmes and modern compliance? Check out my latest book, The Game is Afoot in Compliance. Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode Alan is joined by Gregorio Alonso, Associate Professor in Hispanic History at the University of Leeds. We explore the 1812 Cádiz Constitution, a landmark document born in a time of siege and upheaval.Gregorio takes us through the tensions between liberalism and Catholicism, the shaping of Hispanidad, and how these ideas influenced Spain and the loss of its empire. This conversation uncovers how faith, freedom, and imperial identity collide in one of Spain's most fascinating historical documents .Please donate at to make the podcast sustainable:https://www.buymeacoffee.com/thesobremey

Russell interviews Gregorio Morales, Chief Commercial Officer of Sonnidex, about the company's evolution into a next‑generation independent power producer. They discuss shifting from project-level sales to portfolio-based strategies, closer customer engagement, and advanced risk management. The conversation covers practical plans—hybridizing assets with battery storage, building a trading desk, and offering flexible PPA structures tailored to customer needs across Spain, Portugal and Italy. Gregorio explains how these moves add customer value and create quality growth for Sonnidex. They conclude by outlining the future vision: leading the market transition to resilient, decarbonized, customer-focused energy solutions that balance reliability, competitiveness, and flexibility.

This episode dives into how AI and people-first thinking can drive successful business transformation. Alex Nelles shares real stories, lessons learned, and practical advice on leading change, building trust, and making technology work for everyone.  About the guest:  Alex is an experienced executive with over 20 years of business and IT experience across industries like Telco, Retail, Travel, and Healthcare. He is passionate about helping companies create real value by improving how they work and by guiding them through digital transformation. Alex focuses on building smart, practical strategies using modern digital technologies. His goal is simple: help organizations improve quality, stay ahead of competitors, and grow their profits in a sustainable way. He believes that successful transformation always starts with people and then uses technology, including AI, to support and scale that change.  Relevant links: https://www.linkedin.com/in/alexnelles/ https://www.alexnelles.com Keay Take-aways: People drive transformation: Focus on employees and their needs to create real value and successful change. Start small with AI: Solve simple use cases first and learn step by step to avoid being overwhelmed. Communication is key: Explain the vision clearly and involve staff early to reduce fear and build buy-in. Chapters: 0:00 - Intro 0:35 - Exploring AI and Human-Centric Transformation 3:07 - The Importance of People in AI Implementation 6:49 - Understanding Generative AI's Impact 8:57 - Building a Robust AI Architecture 10:30 - Adapting to Rapid AI Changes 13:18 - Fostering Human-Centered Transformations 22:01 - Successful Use Cases: Clara, the Digital Employee 27:30 - Key Takeaways for Transformation Success 28:37 - Conclusion Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As a Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

This episode explores how boards and leaders can make smart, bold decisions in uncertain times. Thomas Zimmerer shares practical advice on embracing uncertainty, leveraging data and AI, and ensuring strong ownership. Real-world examples and actionable tips make it valuable for anyone facing fast-changing business environments. About the guest Thomas Zimmerer is a board member and AI & digital board advisor, working with Boards of Directors and supervisory boards on decision-making, governance, and long-term value creation under uncertainty. He brings global experience as CEO, CIO, COO and CDO across industrial, technology, and regulated environments in Europe and the Middle East, and serves on supervisory and advisory boards. His work focuses on how boards govern business models, risk, and strategic direction as AI reshapes decision environments. Thomas is a published author and regular contributor to German governance and risk-management journals, including Der Aufsichtsrat and the Zeitschrift für Risikomanagement. Relevant links https://www.aiizationboard.com https://www.linkedin.com/in/thomaszimmerer/ Key Take-Aways Make uncertainty explicit: Put unknowns and assumptions on the table to improve clarity and decision quality. Leverage existing data and AI: Use current tools and data to run scenarios and support faster, smarter decisions. Ensure strong ownership: Assign clear responsibility for decisions, including both success and failure. Chapters 0:00 - Intro 0:35 - Navigating Decision-Making in Uncertainty 1:34 - Vision and Focus Amid VUCA Challenges 3:20 - Understanding Decision-Making Under Uncertainty 3:55 - Explicitly Addressing Unknowns in Decision-Making 5:58 - Leveraging Technology and Data for Decisions 9:32 - Utilizing Existing Tools for Effective Decision-Making 11:36 - Ownership and Accountability in Board Decisions 17:39 - Embracing Risk and Learning from Decisions 20:34 - Case Study: Bold Investments in AI 24:58 - Learning from Unsuccessful Decisions 28:19 - Final Insights on Uncertainty and Leadership 30:40 - Conclusion and Audience Engagement Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

Lucio Coco"Avvertimento all'Europa"Thomas MannNino Aragno Editorewww.ninoaragnoeditore.itNel 1936 sul lago di Zurigo a Küsnacht, dove Thomas Mann si era auto-esiliato dopo l'ascesa al potere di Hitler, si incontrano lo scrittore tedesco (premio Nobel nel 1929) e André Gide (futuro premio Nobel nel 1946). Dall'incontro nasce l'idea di pubblicare un libro che descrivesse la situazione in cui versava il vecchio continente allora. Ne nacque l'Avvertimento all'Europa che uscì in Francia nel 1937 e che comprendeva 4 scritti di Mann e la prefazione di Gide. Un volumetto snello, di non molte pagine, ma che ancora oggi rivela spunti ed elementi di natura profetica sul tema della guerra, della pace e sul ruolo dell'Europa nel contesto mondiale.Thomas Mann  (Lubecca 1875 – Zurigo 1955) ha legato la sua fama a celebri romanzi I Buddenbrook, La morte a Venezia, La montagna incantata, Giuseppe e i suoi fratelli, Doktor Faustus. Anche l'attività di saggista e le prese di posizione su questioni sociali, politiche e culturali destarono grande interesse. Nel 1933, con l'avvento del nazismo, di cui si rivelò fermo oppositore, si trasferì prima in Svizzera (1933) e in seguito negli USA (1938). Dopo la fine della seconda guerra mondiale decise di non tornare in Germania, preferendo di nuovo la Svizzera, dove visse fino alla morte.Lucio Coco  è curatore di importanti edizioni di testi dei Padri della Chiesa quali Giovanni Crisostomo, Gregorio di Nazianzo e Gregorio di Nissa. Si è inoltre interessato alla storia della spiritualità cristiana, approfondendo quella russa, nel cui ambito ha curato la prima edizione del Meterikon nella versio russica di Feofan Zatvornik (Mondadori) e dedicando particolare attenzione al fenomeno dello jurodstvo nella sua declinazione femminile con l'edizione delle Sante stolte della Chiesa russa (Città Nuova). Particolare attenzione ha dedicato allo studio della tradizione gnomologica cristiana greca approntando l'edizione delle Sentenze di Evagrio Pontico, delle Sentenze spirituali di Basilio Magno, Isaia di Scete, Iperechio, Marco l'Eremita e delle Sentenze morali di Fozio (Olschki).Diventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.IL POSTO DELLE PAROLEascoltare fa pensarehttps://ilpostodelleparole.it/

El encargado de despacho de la junta local en Tabasco confirma que por lo menos estará 6 meses al frente de los trabajos de organización de cara a la próxima elección federal. ¿Viendo el plan B de la reforma electoral, el INE se mantendrá con la actual estructura? ¿Qué implica que sea una reforma constitucional? ¿Qué experiencia posee pensando en que se adjudique el puesto? Sigue aquí la conversación.

This episode reveals the secrets of serving ultra high net worth individuals. Listeners learn about the MEPA framework, the importance of trust and privacy, and hear real stories of extraordinary, hyper-personalized experiences in the luxury sector. About the guest: Christopher Brooks is an award winning global customer experience specialist.  Relevant links: https://www.lexdengroup.com https://www.linkedin.com/in/christopher-brooks-cx Key Take-Aways: MEPA framework essentials: Managing expectations, extraordinary experiences, post purchase care, and time savings are key for luxury clients. Trust and privacy matter most: Building trust and ensuring privacy are fundamental when serving ultra high net worth individuals. Perfection is just the start: Luxury clients expect perfection; brands must go beyond to deliver unique, personal value. Chapters: 0:00 - Intro 0:35 - Understanding Ultra High Net Worth Individuals 2:40 - Mission of Serving Ultra Wealthy Clients 3:40 - Defining Ultra High Net Worth Clientele 4:51 - MEPA Framework: Elevating Client Management 9:06 - Creating Extraordinary Experiences 12:55 - Importance of Post Purchase Care 15:04 - Active Time Savings for High Net Worth Clients 17:04 - Building Trust with Ultra Wealthy Clients 21:43 - The Role of Privacy in Luxury Services 24:06 - Learning from Mistakes in Client Experiences 26:07 - Final Insights and Conclusion Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

En el Radar Empresarial, ponemos el foco en Oracle, que se dispara en el mercado after hours después de presentar unos resultados que han batido las previsiones del mercado, impulsados por el fuerte crecimiento de su negocio de nube e inteligencia artificial. En Empresas Cotizadas hablamos con Javier Ruiz de Azcárate, presidente de Catenon, sobre los resultados de la compañía en 2025, con el análisis de ingresos, beneficios, márgenes y su situación financiera. También abordamos la evolución de Talent Hackers, sus cifras de negocio y expectativas de crecimiento, así como el salto de la compañía a Latinoamérica. Además, analizamos la apuesta de Catenon por la tecnología, la inteligencia artificial y el uso de datos para captar y retener talento, cómo ha evolucionado la empresa en sus 25 años de historia y cómo ha cambiado el talento español en este tiempo. También comentamos su trayectoria en BME Growth y las posibilidades de dar el salto al mercado continuo. En el Foro de la Inversión contamos con Alfonso de Gregorio, codirector de inversiones de Finaccess Value, que presenta el fondo Finaccess Estrategia Dividendo Mixto, una estrategia que combina renta variable y renta fija con foco en empresas con dividendo. La hora termina con el consultorio de fondos de inversión junto a Gabriel López, de Inverdif, donde resolvemos las dudas de los oyentes sobre sus carteras y oportunidades de inversión.

En el Radar Empresarial, ponemos el foco en Oracle, que se dispara en el mercado after hours después de presentar unos resultados que han batido las previsiones del mercado, impulsados por el fuerte crecimiento de su negocio de nube e inteligencia artificial. En Empresas Cotizadas hablamos con Javier Ruiz de Azcárate, presidente de Catenon, sobre los resultados de la compañía en 2025, con el análisis de ingresos, beneficios, márgenes y su situación financiera. También abordamos la evolución de Talent Hackers, sus cifras de negocio y expectativas de crecimiento, así como el salto de la compañía a Latinoamérica. Además, analizamos la apuesta de Catenon por la tecnología, la inteligencia artificial y el uso de datos para captar y retener talento, cómo ha evolucionado la empresa en sus 25 años de historia y cómo ha cambiado el talento español en este tiempo. También comentamos su trayectoria en BME Growth y las posibilidades de dar el salto al mercado continuo. En el Foro de la Inversión contamos con Alfonso de Gregorio, codirector de inversiones de Finaccess Value, que presenta el fondo Finaccess Estrategia Dividendo Mixto, una estrategia que combina renta variable y renta fija con foco en empresas con dividendo. La hora termina con el consultorio de fondos de inversión junto a Gabriel López, de Inverdif, donde resolvemos las dudas de los oyentes sobre sus carteras y oportunidades de inversión.

Alfonso de Gregorio, codirector de Inversiones de Finaccess Value, presenta hoy el producto de la empresa Finaccess Estrategia Dividendo Mixto, que ha obtenido la calificación de Morningstar. ¿Por qué un fondo mixto es una buena estrategia en estos momentos? “Con un mercado tan oscuro como el actual el fondo mixto gana enteros”, afirma el invitado. Además añade que “tiene lo mejor de la renta variable como el dividendo sostenible y negocios maduros visibles y lo mejor de la renta fija”. ¿Qué particularidades tiene el fondo de la empresa? El entrevistado explica que “es flexible y puede maniobrar en porcentaje de exposición a renta variable entre un 30 y un 70%”. ¿Qué filosofía de inversión tiene el Finaccess Estrategia Dividendo Mixto? ¿En qué activos están invirtiendo actualmente? “La filosofía del fondo es un mixto de renta variable global, puede tener exposición a cualquier mercado del mundo, que está orientado más a lo eurocéntrico pero tiene exposición a Estados Unidos”, asegura el codirector de Inversiones de Finaccess Value. También añade que “la filosofía es centrarse en empresas que tengan una buena rentabilidad por dividendo, que sea sostenible”. ¿En qué negocios se centran? Alfonso de Gregorio indica que “se centran en negocios bastante maduros y bastante estables”. Pone de ejemplo al sector energético y el caso de Repsol, que según él “está funcionando muy bien”. ¿Cómo se adapta el fondo a las condiciones volátiles del mercado? “Ahora mismo estamos invertidos alrededor del 52% en renta variable, que es muy conservadora”, asegura el invitado. También apunta que “en un momento como el actual tratan de evitar compañías cuya cuenta de resultados tiene un fuerte componente de energía”. Además, Alfonso de Gregorio destaca que en momentos de pánico suelen aprovechar para incrementar el posicionamiento en ciertas empresas, un pánico que se vivió la semana pasada.

This episode dives into the real challenges of building and growing startups, with practical advice from Guillano Demon. Listeners get insights on leadership, product-market fit, team alignment, and customer experience. The discussion is honest, energetic, and packed with actionable tips for founders and innovators. About the guest:  Guillano Demon is an ex-EY Partner with deep cross-functional experience in building, transforming, and scaling businesses across healthcare, consumer products and technology. He is a co-founder of ventures including Ohana Health, Admiral Freight and KompiTech.AI, works closely with startups and SMEs as a strategic advisor. His mission is to help founders turn bold ideas into real, scalable companies by combining disciplined execution with human-centered leadership. Relevant links:  https://www.linkedin.com/in/guillano-demon-264881/ Keay Take-aways: Blend conviction with openness: Startup leaders must be stubborn yet open to feedback and learning from others. Engage customers early and often: Constantly involve customers to ensure products are usable and meet real needs. Team alignment and governance matter: Having the right team and clear governance helps resolve issues and drive success. Chapters: 0:00 - Intro 0:35 - Introduction to Business Transformation and Startup Insights 1:57 - Giullano's Mission: Supporting Startup Founders 3:21 - Essential Leadership Qualities for Startups 4:36 - Engaging with Teams and Customers Effectively 5:39 - Overcoming Challenges in Fundraising and Market Fit 8:25 - Strategies for Achieving Product Market Fit 13:03 - Success Case: Launching a Pharmaceutical Startup 15:13 - Learning from Failure: The Importance of Team Alignment 18:43 - Quickfire Round: Insights on Business Challenges and Strategies 20:17 - Golden Nugget: Balancing Dreams with Reality 20:52 - Conclusion and Wrap-Up Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

This episode explores the deep connection between psychology, company culture, and customer experience (CX). Katie Stabler shares practical advice, real stories, and actionable insights for CX leaders. Listeners will learn why strategy, employee involvement, and communication matter more than just technology or AI.   About the guest:  Katie is a Cheshire-based customer experience specialist, keynote and the published author of the best-selling CX-ISM. Dedicated to cultivating high-value customer experience through data, design and culture, she inspires organisations to do things differently. Her work is rooted in the psychology of customer perception and built on the belief that customer experience must evolve from a strategy you implement to a movement you lead. With over a decade in experience design, Katie founded CULTIVATE Customer Experience by Design, now in its fifth year of global operations, where she supports organisations around the world to unlock meaningful, measurable and sustainable customer experience transformation.   Relevant links:  https://www.linkedin.com/in/katie-stabler-ccxp/ https://www.instagram.com/customerexperience_provocateur/   Keay Take-aways: Psychology drives CX success: Understanding feelings, memory, and perception is essential for effective customer experience. Culture is shown in tough times: True customer-centric culture appears when employees act right during challenges. Strategy beats tactics in CX: Long-term CX success needs a clear strategy, not just isolated projects or training. Chapters: 0:00 - Intro 0:35 - Game-Changing Moments in CX Career 1:22 - Book Insights: Philosophy of Customer Experience 2:48 - Bringing CX Philosophy to Life 3:37 - Understanding Psychological Elements in CX 6:01 - Growing as a CX Specialist 7:38 - Creating Customer-Centric Culture 10:44 - Integrating AI with Customer-Focused Employees 13:44 - Addressing AI's Impact on Employment 16:40 - Learning from CX Initiative Failures 19:32 - Strategic Approaches to CX Initiatives 23:09 - The True Measure of Customer Experience 23:56 - Conclusion and Final Thoughts Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/  

Como era 23-F, murió ¡de golpe! Gregorio tenía estas cosas. Aunque toda su vida ejerció de periodista, era un animal político.

27 DE FEBRERO  - SAN GREGORIO DE NAREK, DOCTOR DE LA IGLESIA

Lorena G. Maldonado, Karina Sainz Borgo, Pedro Narváez y Juanjo de la Iglesia repasan la actualidad cultural de la semana.

Gregorio Uglioni and Nick James discuss highlights from the Lead 26 conference, focusing on leadership, diversity, and the importance of authenticity. Nick shares insights from keynote speakers, especially Sandra DeVito, who spoke about being a female leader in a male-dominated industry. They also touch on how engaging discussions and a diverse audience make the event valuable for everyone attending. Nick explains the challenges and realities of flattening hierarchies in organizations. He emphasizes the need for leaders to listen, encourage ownership, and set clear strategies while allowing teams to execute creatively. The conversation compares leadership to coaching, highlighting how leaders can empower others by stepping back and supporting growth rather than micromanaging. About the guest:  Based in Zurich, Nick James has spent the past 30 years helping organisations transform and adapt to the ever-changing business environment spanning technology, business and regulatory change. He has an infectious passion for maximising the potential of the teams to deliver exceptional results for customers. He now works as a team and individual performance coach, mentor, senior advisor and transformation leader for corporates, consulting firms and start-ups. Relevant links:  https://www.linkedin.com/in/nickajames/ Key Take-aways: Authenticity in leadership: Leading with authenticity and style is powerful, especially in challenging or male-dominated environments. Flattening hierarchies: Bridging hierarchies and listening to teams helps leaders set clear strategies and encourage ownership. Coaching as leadership: Leaders should use coaching skills, empower teams, and step back to let others shine and grow. Chapters: 0:00 - Intro 0:35 - Key Themes and Reflections from Lead 26 0:47 - Leadership Insights: Authenticity and Gender Dynamics 3:59 - Addressing Hierarchies in Organizations 6:38 - Evolving Leadership: The Role of Coaching 11:02 - Transformational Leadership: Lessons from Bueller 13:16 - Integrating Social Purpose into Business 20:39 - Embracing Discomfort for Growth 21:48 - Conclusion Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/    

This episode dives into the latest trends in AI, leadership, and digital transformation from the Lead 26 conference in Zurich. Hear firsthand insights on AI adoption, leadership challenges, and the future impact of robots and agents in the workplace. Essential listening for anyone interested in business transformation. about the guest: Andreas Giesa, Director of Digital Business Consulting at Xebia and former Head of eBusiness at Liebherr, is a visionary leader in the field of digitalization. With over 16 years of experience, he passionately drives digital business models, strategies, and innovative technologies such as AI and IoT. His focus is on customer-oriented solutions, digital excellence, and the development and empowerment of agile teams for digital transformation.Andreas Giesa, Director of Digital Business Consulting at Xebia and former Head of eBusiness at Liebherr, is a visionary leader in the field of digitalization. With over 16 years of experience, he passionately drives digital business models, strategies, and innovative technologies such as AI and IoT. His focus is on customer-oriented solutions, digital excellence, and the development and empowerment of agile teams for digital transformation. Key take-aways: AI is changing work rapidly: Agentic AI will soon impact both office and manual jobs. Backcasting for better strategy: Leaders should plan by envisioning the future and working backward. Addressing fears is crucial: Leadership must help people face and manage fears about AI adoption. Chapters: 0:00 - Intro 0:35 - Exploring Impressions from Lead 26 1:13 - AI Adoption Trends and Challenges 2:10 - The Impact of Agentic AI on Jobs 4:49 - Leadership Strategies: Backcasting vs Forecasting 7:30 - Addressing Fears and Adoption Gaps 10:10 - Key Learnings and Leadership Focus 11:37 - Upcoming Leadership Conference Plans Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/  

Today, I am joined by my friend Gregorio Montejo to discuss a subject that has caused a minor controversy in the world of re-enchantment and Traditionalist Catholicism. I am talking about a book titled Mysticism, Magic & Monasteries: Recovering the Sacred Mystery at the Root of Reality (Os Justi Press, 2024) by Dr. Sebastian Morello. In this book, Dr. Morello argues for the integration (possibly re-integration) of neoplatonic and hermetic thought into the Church. What does this mean? What does this look like? We discuss all this, critiques of the book, and much more. Gregorio Montejo can be found on Twitter.com @KtistecPGregorio's substack, Past Master, can be found here. Books by Sebastian Morello:Mysticism, Magic & Monasteries can be found here.The World as God's Icon can be found here. Morello's Critics and Responses:Hermetic Tradition or Catholic Tradition? A Critique of Sebastian Morello by Matthew Minerd, Thomas Mirus, Matthew ScarinceDialogos on Magic with Drs Morello and Minerd from The Meaning of Catholic This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit aaronirber.substack.com/subscribe

If you look at the current job market, you might notice something strange... The words "service design" seem to be slowly disappearing from job titles. Does that mean our field is shrinking, or worse, becoming obsolete? Well, according to our guest, Giulia Di Gregorio, that's definitely not the case. If anything, the opposite is true. Giulia argues that while the titles might be vanishing, the practice is actually spreading. Service design is everywhere now; it's just hiding under different names. But this "diversification" creates a new challenge. If everyone has a different job title, where do you find your professional peers? Where's that safe space where you can get together to commiserate, find inspiration, and learn from each other? That's what Giulia and a few folks were thinking as well. But instead of just thinking about it they rolled up their sleeves and decided to revive Service Design Drinks Milan. This didn't become just another meetup; it became a "pirate version" of a community. And it's been a pretty successful one.In this conversation, we explore what it looks like to run a community that's driven by volunteers, has no hierarchy, and is governed by the energy people actually have to give. We also talk about building "synergies" with other communities instead of acting like isolated islands. And we dig into why the best way to scale might be through small, independent nodes across the world rather than one big centralized network. So if you've been feeling a bit "homeless" in your service design role lately, this is a great conversation about reclaiming your identity and connecting with your tribe. What stuck with me is the idea that when a project starts feeling like "work," you might be heading in the wrong direction and should reconsider your options. Something to think about both in our professional context as well as in our passion projects. Enjoy the conversation and keep making a positive impact!~ Marc--- [ 1. GUIDE ] --- 00:00 Welcome to Episode 24707:30 Flat Hierarchies & Freedom09:30 Global Nodes vs. Centralized Networks13:30 The Toolkit Takeover17:45 Managing by Time23:15 Pirates vs. The Navy27:30 The Cost of Being Brave31:45 The Un-conferenced Model36:30 Turning Points: From Branding to COVID43:00 Learning Effortless Leadership48:00 How to Start Your Own Pirate Node55:30 Question to ponder on --- [ 2. LINKS ] --- https://www.linkedin.com/in/giulialogodigregorio/https://www.linkedin.com/company/service-design-drinks-milanhttps://creativemornings.com/cities/mil --- [ 3. CIRCLE ] --- Join our private community for in-house service design professionals. ⁠https://servicedesignshow.com/circle[4. FIND THE SHOW ON]Youtube ~ https://go.servicedesignshow.com/247-youtubeSpotify ~ https://go.servicedesignshow.com/247-spotifyApple ~ https://go.servicedesignshow.com/247-appleSnipd ~ https://go.servicedesignshow.com/247-snipd

El exministro socialista Antonio Jose Seguro se ha convertido en el presidente electo de Portugal tras los comicios celebrados este domingo. Lo ha hecho además con el mayor número de votos conseguidos por un candidato en unas presidenciales y duplicando los apoyos coschados por su rival, el líder del ultraderechista Chega André Ventura. Hoy Seguro se ha reunido con el presidente saliente, Marcelo Rebelo de Sousa. Repasamos lo ocurrido en la jornada electoral con la enviada especial de RNE a Portugal, Antía André, y el análisis con Inés Gregorio, profesora del Instituto de Estudios Políticos de la Universidad Católica de Portugal.Escuchar audio

This episode explores how AI is transforming contact centers, balancing cost savings with better customer and employee experiences. Rick DeLisi shares new research, practical examples, and actionable strategies for leaders looking to unlock AI's full value in customer service. Essential insights for anyone in CX or digital transformation. About the guest Rick DeLisi is an author and presenter working to help companies achieve greater customer loyalty while ALSO reducing the cost of their Service operations. Titles include "The Effortless Experience" and our newest book "Digital Customer Service: Transforming Customer Experience for an On-Screen World" (published by Wiley).  Relevant links https://www.digitalcustomerservicebook.com,  https://www.linkedin.com/in/rick-delisi-1122257/ Key Take-Aways AI balances cost and experience: AI now enables companies to save costs while improving customer and employee experiences. Support frontline with AI tools: Equipping agents with AI-driven knowledge and suggestions makes their jobs easier and more effective. Personalize by issue, not person: Match the right interaction—AI or human—to the customer's specific need at that moment. Chapters 0:00 - Intro 0:35 - Career Highlights: Eliminating High Effort Customer Service 1:39 - Current Mission: Enhancing Banking Interactions with AI 2:42 - Unlocking AI Value: Beyond Cost Control 3:49 - Six AI Strategies for Contact Centers 10:09 - Automating Customer Interactions for Efficiency 17:25 - Empowering Contact Center Managers with AI Insights 21:11 - Matching AI and Human Interactions 22:53 - Use Cases: Achieving High Customer Satisfaction with AI 26:50 - The Future of Customer Service: A Celebration of Change 28:56 - Closing Thoughts and Audience Engagement Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

Karisa Gregorio's autonomous stained glass panels explore themes of sex, death, God, the Devil, pleasure, temptation, intimacy, love, lust, and indulgence. The relationship between glass and light in stained glass allows her to create works that feel alive. Using traditional processes as well as techniques developed by modern stained glass master Judith Schaechter, the depth and intimacy of Gregorio's materials create a world in which the pleasures of the flesh and emotions of the heart are equally illuminated and illuminating. Having received her BFA in Craft + Material studies, with a major in glass and minor in figurative illustration from the University of the Arts in 2016, Gregorio was named a 2025 MacPherson-Wortley Emerging Artist and received the Glass Art Society (GAS) Emerging Artist Award. Generously funded by Nancy and Roger MacPherson and Barbara and Richard Wortley, the MacPherson-Wortley Emerging Artist Award is presented annually to three exemplary emerging artists in the glass community. This prestigious juried award includes a cash prize, a special lecture slot at the annual GAS Conference, a digital exhibition catalog, and a residency at the Chrysler Museum of Art Perry Glass Studio. "We are honored by the MacPhersons and Wortleys' visionary commitment to emerging artists. Their support allows us to expand what our Emerging Artist Awardees receive; a larger cash prize and a residency can be remarkable opportunities for emerging artists as they seek to expand their practice," said Brandi P. Clark, GAS executive director. In 2024, Gregorio's work was featured in a solo exhibition Worldly Pleasures at Rick Prigg's Gallery 26 in Philadelphia. Serving as adjunct professor in glass at The Crefeld School as well as coldworker at John Pomp Studios, TA for Glenn Carter Assemblage at Pilchuck Glass School, studio assistant for Judith Schaechter, and TA for Wes Valdez and David King, Gregorio has been the owner of Thirst Glass since 2020. Gregorio aims to one day create a cathedral in which enlightenment comes from the experiences in life that, in her opinion, make life worth living. She seeks to create an environment in which relationships between the viewer and work, and the relationships between people, are not limited, but allowed to be felt and fully indulged in.      

In this episode, Marilyn Suttle shares practical strategies for dealing with tough customers and employees while creating a work environment where everyone thrives. From her groundbreaking book, Who's Your Gladys?, to her personal journey, Marilyn delivers actionable insights that redefine how leaders, teams, and organizations can improve customer interactions and employee engagement. About the Guest Marilyn Suttle has a proven track record of transforming customer relationships and elevating employee wellbeing. She works with organizations that want to stand out as the business of choice. A bestselling author, of three customer service books, including "Who's Your Gladys? How to Turn Even the Most Difficult Customer Into Your Biggest Fan" Marilyn is the President of Suttle Enterprises, a personal and professional growth training firm that works with multi-cultural organizations. Marilyn's programs have a strong focus on developing communication skills and implementing wellbeing practices to handle even the most difficult clients and colleagues. Her highly engaging programs, coaching, and consulting services are sought after by professionals across various industries, from Fortune 500 companies to startups. Marilyn's extensive experience with online community management and social media has also helped brands engage deeply with their target audience, fostering strong and enduring customer loyalty. As a speaker, Marilyn is known for delivering high-content, humorous presentations that engage and inspire action long after her programs end. Relevant Links Facebook: @marilynsuttle and @suttleshift LinkedIn: http://www.linkedin.com/in/marilynsuttle The Top 3 Key Learnings Empathy First: Start with understanding and validating the customer's or employee's emotions. Simple phrases like "You're right" can disarm tension and build trust. Regular, Targeted Training: Replace generic customer service trainings with specific, actionable coaching sessions, like roleplays and feedback loops, to enhance skills and confidence. Resilience Through Leadership: Leaders should prioritize their own well-being and model healthy work-life boundaries, fostering a culture of care and productivity. Chapters 00:00 Introduction and Welcome 00:33 Meet Marilyn Suttle 03:09 Core Values and Passion 05:27 Handling Difficult Customers 09:29 Leadership and Employee Support 15:27 Resilience and Well-being 17:40 Personal Practices for Success 20:37 Setting Boundaries with Customers 25:34 Future of Customer Experience 27:14 Final Thoughts and Contact Information Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify About the host: Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation. Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/

Santi González comenta cómo para la hermana de Gregorio Ordóñez es más "cruel" es "odio" de la derecha que los asesinatos de ETA.

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Joseph De Gregorio was raised in a good family and built a successful career on Wall Street, but the 2008 market crash derailed everything. After losing his footing, he started his own business, which eventually turned into a fraud scheme—a decision he ultimately took responsibility for by coming clean and turning himself in to authorities. At the same time, Joseph was battling a severe alcohol addiction, drinking himself to the point of needing a liver transplant. He was later sentenced to federal prison, where he faced harsh conditions and medical challenges while serving time in a federal medical center prison. After his release, Joseph reinvented his life, dedicating himself to helping others navigate the justice system through prison consulting and sentence mitigation work, turning his darkest chapter into a mission to help people avoid the same mistakes. _____________________________________________ #IAlmostDied #PrisonSurvival #AddictionRecovery #TrueCrimeStories #LifeAfterPrison #RedemptionStory #PrisonLife #survivorstory _____________________________________________ Thank you to FRONTLINE HEALING FOUNDATION for sponsoring this episode: Visit https://frontlinehealingfoundation.org/ to donate or share their mission. _____________________________________________ Connect with Joseph De Gregorio: Website: https://www.jnadvisor.com/ LinkedIn: https://www.linkedin.com/in/jnadvisor-joseph/ Hosted, Executive Produced & Edited By Ian Bick: https://www.instagram.com/ian_bick/?hl=en https://ianbick.com/ Shop Locked In Merch: http://www.ianbick.com/shop _____________________________________________ Timestamps: 00:00 From Wall Street Success to Federal Prison 02:40 Who He Was Before Everything Fell Apart 11:10 Childhood, Ambition & the Drive to Win 19:16 Inside Wall Street: Money, Power & Pressure 30:08 The 2008 Financial Crash That Changed Everything 39:47 Addiction, Burnout & Losing Control 47:32 Liver Failure, Transplant & Near-Death Hospital Battle 01:03:53 Getting Sober: AA, Accountability & Truth 01:11:20 Turning Himself In to Federal Authorities 01:22:13 Federal Prison While Medically Compromised 01:35:48 Release, Home Confinement & Supervised Release Reality 01:40:58 Life After Prison: Education, Purpose & Reinvention 01:52:00 Beating the System: Mitigation Strategy Explained 02:01:53 Legal Tech, Consulting & The Future of Defense 02:09:40 Final Lessons, Advice & How to Contact Him Learn more about your ad choices. Visit megaphone.fm/adchoices