Podcasts about use ai

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Alicia Lyttle. SUMMARY OF THE ALICIA LYTTLE INTERVIEW From “Money Making Conversations Master Class” with Rushion McDonald [ 1. Purpose of the Interview The purpose of this interview was to: Showcase Alicia Lyttle, CEO and co‑founder of Air Innovations, known widely as the “Queen of AI.” [ Educate small business owners, entrepreneurs, and nonprofits on how to leverage AI for growth. Highlight her mission to empower the African American community to not only keep up with AI—but lead in it. [ Demonstrate how AI tools can transform operations, content creation, finances, and productivity in minutes instead of months. Inspire listeners through her entrepreneurial journey, professional pivots, and personal resilience. 2. High-Level Summary Alicia Lyttle returns to the show two years after her last appearance, now positioned at the forefront of the global AI movement. She explains how her work has shifted from annual summits to monthly AI Business Summits, teaching tens of thousands of entrepreneurs how to use AI hands‑on for content, marketing, operations, and scaling. She breaks down how simple tools—such as NotebookLM, ChatGPT, Jasper, Gemini, and HeyGen—can turn a single piece of content into newsletters, PowerPoints, videos, study guides, and more. She stresses that AI is now accessible, especially with free versions like ChatGPT. Alicia also shares her origin story in AI, beginning with a 15‑year‑old speaker at Walmart Tech Live describing IBM Watson. This sparked her fascination and ultimately led her to pivot her entire company toward full-time AI training and consulting by 2022—despite skepticism from her peers. She details the massive growth of her brand, including 21,000+ live summit attendees and explosive social media expansion. The interview also addresses AI’s role in finance, healthcare, government, job disruption, and how individuals can future‑proof themselves. Her personal story of overcoming a restrictive ex-husband who told her she would “never speak again” underscores her powerful message: no one should silence your gifts. Now she speaks to thousands, leads major events, and helps others build new careers in AI. 3. Key Takeaways A. AI Is Evolving Fast—and So Must We AI is changing so quickly that entrepreneurs cannot afford to wait for annual updates. This is why Alicia shifted to monthly training summits. People need ongoing education to stay competitive. B. Hands‑On AI Education Is the Key Alicia doesn’t just lecture—she walks participants through real demonstrations: Uploading YouTube links Creating summaries Generating emails, mind maps, PowerPoints, quizzes, videos, and more…all from a single input. Her approach eliminates fear and teaches entrepreneurs how to use AI immediately. C. Accessibility Has Changed the Game The release of ChatGPT, especially the free version, democratized AI. Before that, tools like IBM Watson were too complex and expensive. Now anyone with a laptop and internet connection can build websites, write content, or automate business flows in minutes. [ D. The African American Community Must Lead—Not Follow Alicia emphasizes that historically, Black communities have been “last in line” in tech innovation, but this AI era presents a once‑in‑a‑generation opportunity to jump ahead.She sees it as her mission to speak everywhere Black entrepreneurs are to ensure they seize this moment. E. AI Will Replace Tasks—But People Can Future‑Proof Themselves Jobs are already shifting. Companies are laying off non–AI‑literate employees.Alicia urges people to: Become AI‑fluent Join AI committees at work Pursue certification Use AI to become their company’s internal expert “There’s no maybe—you have to learn AI,” she warns. F. AI is Transforming Every Sector: Finance, Healthcare, Government She provides insights on… AI receptionists (“Monica” and “Leslie”) that boost customer interaction to 92% Financial analysis using secure ChatGPT setups AI mental health companions Government calls for national AI leadership G. Alicia Monetizes Through Education, Certification & Consulting Her business model includes: Free monthly summits Paid masterclasses Corporate consulting AI certifications Live Atlanta workshops She teaches others to become AI consultants too. H. Her Personal Triumph Story Inspires Thousands A powerful moment is when she recounts her ex-husband saying: “There’s only one quarterback on a team—and you will never speak again.”Yet today, 1,200+ people attend her live events, and tens of thousands join her virtual trainings. Her success proves resilience and purpose overcome adversity. 4. Key Quotes On AI Opportunity “Never has there been a better time in history to start, build, or scale a business than right now.” On Training Entrepreneurs “Open your laptops… use the same prompt I use. See what results you get.” On the Power of AI Tools “You can take one episode and repurpose it into all these different content ways.” On Pivoting Her Entire Company “In 2022, I said we’re closing this business and going all in on AI.” On Being Black in Tech “My mission is to make sure our community is not left behind—but ahead of the curve.” On Personal Resilience “You will be speaking on the best stages… people will come to see you.”(A friend’s response after she was told she’d “never speak again.”) On Future-Proofing Careers “Those using AI will replace you. You have to learn how to leverage AI.” On AI as a Human-First Technology “AI plus human intelligence—that’s what takes things to the next level.” #SHMS #STRAW #BESTSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Alicia Lyttle. SUMMARY OF THE ALICIA LYTTLE INTERVIEW From “Money Making Conversations Master Class” with Rushion McDonald [ 1. Purpose of the Interview The purpose of this interview was to: Showcase Alicia Lyttle, CEO and co‑founder of Air Innovations, known widely as the “Queen of AI.” [ Educate small business owners, entrepreneurs, and nonprofits on how to leverage AI for growth. Highlight her mission to empower the African American community to not only keep up with AI—but lead in it. [ Demonstrate how AI tools can transform operations, content creation, finances, and productivity in minutes instead of months. Inspire listeners through her entrepreneurial journey, professional pivots, and personal resilience. 2. High-Level Summary Alicia Lyttle returns to the show two years after her last appearance, now positioned at the forefront of the global AI movement. She explains how her work has shifted from annual summits to monthly AI Business Summits, teaching tens of thousands of entrepreneurs how to use AI hands‑on for content, marketing, operations, and scaling. She breaks down how simple tools—such as NotebookLM, ChatGPT, Jasper, Gemini, and HeyGen—can turn a single piece of content into newsletters, PowerPoints, videos, study guides, and more. She stresses that AI is now accessible, especially with free versions like ChatGPT. Alicia also shares her origin story in AI, beginning with a 15‑year‑old speaker at Walmart Tech Live describing IBM Watson. This sparked her fascination and ultimately led her to pivot her entire company toward full-time AI training and consulting by 2022—despite skepticism from her peers. She details the massive growth of her brand, including 21,000+ live summit attendees and explosive social media expansion. The interview also addresses AI’s role in finance, healthcare, government, job disruption, and how individuals can future‑proof themselves. Her personal story of overcoming a restrictive ex-husband who told her she would “never speak again” underscores her powerful message: no one should silence your gifts. Now she speaks to thousands, leads major events, and helps others build new careers in AI. 3. Key Takeaways A. AI Is Evolving Fast—and So Must We AI is changing so quickly that entrepreneurs cannot afford to wait for annual updates. This is why Alicia shifted to monthly training summits. People need ongoing education to stay competitive. B. Hands‑On AI Education Is the Key Alicia doesn’t just lecture—she walks participants through real demonstrations: Uploading YouTube links Creating summaries Generating emails, mind maps, PowerPoints, quizzes, videos, and more…all from a single input. Her approach eliminates fear and teaches entrepreneurs how to use AI immediately. C. Accessibility Has Changed the Game The release of ChatGPT, especially the free version, democratized AI. Before that, tools like IBM Watson were too complex and expensive. Now anyone with a laptop and internet connection can build websites, write content, or automate business flows in minutes. [ D. The African American Community Must Lead—Not Follow Alicia emphasizes that historically, Black communities have been “last in line” in tech innovation, but this AI era presents a once‑in‑a‑generation opportunity to jump ahead.She sees it as her mission to speak everywhere Black entrepreneurs are to ensure they seize this moment. E. AI Will Replace Tasks—But People Can Future‑Proof Themselves Jobs are already shifting. Companies are laying off non–AI‑literate employees.Alicia urges people to: Become AI‑fluent Join AI committees at work Pursue certification Use AI to become their company’s internal expert “There’s no maybe—you have to learn AI,” she warns. F. AI is Transforming Every Sector: Finance, Healthcare, Government She provides insights on… AI receptionists (“Monica” and “Leslie”) that boost customer interaction to 92% Financial analysis using secure ChatGPT setups AI mental health companions Government calls for national AI leadership G. Alicia Monetizes Through Education, Certification & Consulting Her business model includes: Free monthly summits Paid masterclasses Corporate consulting AI certifications Live Atlanta workshops She teaches others to become AI consultants too. H. Her Personal Triumph Story Inspires Thousands A powerful moment is when she recounts her ex-husband saying: “There’s only one quarterback on a team—and you will never speak again.”Yet today, 1,200+ people attend her live events, and tens of thousands join her virtual trainings. Her success proves resilience and purpose overcome adversity. 4. Key Quotes On AI Opportunity “Never has there been a better time in history to start, build, or scale a business than right now.” On Training Entrepreneurs “Open your laptops… use the same prompt I use. See what results you get.” On the Power of AI Tools “You can take one episode and repurpose it into all these different content ways.” On Pivoting Her Entire Company “In 2022, I said we’re closing this business and going all in on AI.” On Being Black in Tech “My mission is to make sure our community is not left behind—but ahead of the curve.” On Personal Resilience “You will be speaking on the best stages… people will come to see you.”(A friend’s response after she was told she’d “never speak again.”) On Future-Proofing Careers “Those using AI will replace you. You have to learn how to leverage AI.” On AI as a Human-First Technology “AI plus human intelligence—that’s what takes things to the next level.” #SHMS #STRAW #BESTSee omnystudio.com/listener for privacy information.

Episode Summary Explore 5 proven AI side hustles perfect for busy parents seeking to enter the world of digital entrepreneurship without any tech skills. In this episode, discover actionable marketing strategies, AI tools, and online entrepreneurship tips that help parents build profitable work-from-home businesses earning $5K-$20K monthly. Whether it's quick website flips or AI consulting, learn how you can leverage simple digital products and create passive income streams while balancing family life. This episode is ideal for digital entrepreneurs and anyone looking to grow their email list and master marketing strategies to make money online in 2025. Tune in and start your journey toward financial freedom and flexible entrepreneurial success today! Key Timestamps & Insights 00:00 - Opening 01:05 - Episode Overview 02:25 - The Reality Check 05:15 - Method 1: Weekend Website Flipper 08:45 - Method 2: AI Detective Approach 12:10 - Method 3: Invisible Creative Studio 15:25 - Method 4: AI Voice Agent Builder 18:00 - Method 5: AI Training Workshop Leader 20:25 - The Bigger Picture 22:00 - Whiskered Wisdom Strategies Shared Local Business Website Auditing Identify businesses with outdated websites Use AI tools to create modern alternatives Present solutions with visual before/after comparisons AI Tools Consulting Conduct discovery calls to identify business bottlenecks Research appropriate AI solutions using curated databases Deliver simple reports with implementation recommendations AI-Powered Content Creation Generate professional visual content using AI platforms Offer monthly retainer packages for ongoing creative needs Scale through template creation and process optimization Automated Customer Service Systems Build AI voice agents for 24/7 customer support Demonstrate value through live testing sessions Create recurring revenue through ongoing management AI Education and Training Teach practical AI implementation to business teams Convert free workshops into paid consulting relationships Focus on real-world applications over theoretical concepts Resources Mentioned AI Website Building: Aura.build - AI website creation platform AI Tool Research: TheresAnAIForThat.com - Comprehensive AI tool database Content Creation: Invideo - AI video creation platform Midjourney - AI image generation tool Voice Technology: ElevenLabs - AI voice agent creation Go High Level - Business automation platform General Platforms: Upwork - Freelancer marketplace for outsourcing implementation Google Sheets - Database management for client tracking Action Steps to Take Immediate Actions (This Week): Choose one method that resonates with your skills and schedule Research the specific tools mentioned for your chosen method Identify 5-10 local businesses that could benefit from your services Weekend Project: Build your first demo or example using AI tools Create before/after comparisons or sample outputs Practice your pitch or presentation approach Week 2-3 Implementation: Approach your first potential client with demo materials Conduct discovery conversations to understand their needs Deliver your first project or consultation Scaling Strategy: Document your successful processes and create templates Build a portfolio of completed work for future presentations Develop systems that work within your family schedule constraints Subscribe to the AI Escape Plan newsletter - specifically designed for parents ready to break free from the 9-to-5 grind. Each issue delivers practical, AI-powered strategies to start, grow, and streamline side hustles while protecting family time. Your roadmap to more money, more freedom, and more of what truly matters. DarkHorseInsider.com Episode Quote "The AI gold rush isn't coming – it's here. But unlike the California gold rush, you don't need to leave your family behind to strike it rich."    

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Alicia Lyttle. SUMMARY OF THE ALICIA LYTTLE INTERVIEW From “Money Making Conversations Master Class” with Rushion McDonald [ 1. Purpose of the Interview The purpose of this interview was to: Showcase Alicia Lyttle, CEO and co‑founder of Air Innovations, known widely as the “Queen of AI.” [ Educate small business owners, entrepreneurs, and nonprofits on how to leverage AI for growth. Highlight her mission to empower the African American community to not only keep up with AI—but lead in it. [ Demonstrate how AI tools can transform operations, content creation, finances, and productivity in minutes instead of months. Inspire listeners through her entrepreneurial journey, professional pivots, and personal resilience. 2. High-Level Summary Alicia Lyttle returns to the show two years after her last appearance, now positioned at the forefront of the global AI movement. She explains how her work has shifted from annual summits to monthly AI Business Summits, teaching tens of thousands of entrepreneurs how to use AI hands‑on for content, marketing, operations, and scaling. She breaks down how simple tools—such as NotebookLM, ChatGPT, Jasper, Gemini, and HeyGen—can turn a single piece of content into newsletters, PowerPoints, videos, study guides, and more. She stresses that AI is now accessible, especially with free versions like ChatGPT. Alicia also shares her origin story in AI, beginning with a 15‑year‑old speaker at Walmart Tech Live describing IBM Watson. This sparked her fascination and ultimately led her to pivot her entire company toward full-time AI training and consulting by 2022—despite skepticism from her peers. She details the massive growth of her brand, including 21,000+ live summit attendees and explosive social media expansion. The interview also addresses AI’s role in finance, healthcare, government, job disruption, and how individuals can future‑proof themselves. Her personal story of overcoming a restrictive ex-husband who told her she would “never speak again” underscores her powerful message: no one should silence your gifts. Now she speaks to thousands, leads major events, and helps others build new careers in AI. 3. Key Takeaways A. AI Is Evolving Fast—and So Must We AI is changing so quickly that entrepreneurs cannot afford to wait for annual updates. This is why Alicia shifted to monthly training summits. People need ongoing education to stay competitive. B. Hands‑On AI Education Is the Key Alicia doesn’t just lecture—she walks participants through real demonstrations: Uploading YouTube links Creating summaries Generating emails, mind maps, PowerPoints, quizzes, videos, and more…all from a single input. Her approach eliminates fear and teaches entrepreneurs how to use AI immediately. C. Accessibility Has Changed the Game The release of ChatGPT, especially the free version, democratized AI. Before that, tools like IBM Watson were too complex and expensive. Now anyone with a laptop and internet connection can build websites, write content, or automate business flows in minutes. [ D. The African American Community Must Lead—Not Follow Alicia emphasizes that historically, Black communities have been “last in line” in tech innovation, but this AI era presents a once‑in‑a‑generation opportunity to jump ahead.She sees it as her mission to speak everywhere Black entrepreneurs are to ensure they seize this moment. E. AI Will Replace Tasks—But People Can Future‑Proof Themselves Jobs are already shifting. Companies are laying off non–AI‑literate employees.Alicia urges people to: Become AI‑fluent Join AI committees at work Pursue certification Use AI to become their company’s internal expert “There’s no maybe—you have to learn AI,” she warns. F. AI is Transforming Every Sector: Finance, Healthcare, Government She provides insights on… AI receptionists (“Monica” and “Leslie”) that boost customer interaction to 92% Financial analysis using secure ChatGPT setups AI mental health companions Government calls for national AI leadership G. Alicia Monetizes Through Education, Certification & Consulting Her business model includes: Free monthly summits Paid masterclasses Corporate consulting AI certifications Live Atlanta workshops She teaches others to become AI consultants too. H. Her Personal Triumph Story Inspires Thousands A powerful moment is when she recounts her ex-husband saying: “There’s only one quarterback on a team—and you will never speak again.”Yet today, 1,200+ people attend her live events, and tens of thousands join her virtual trainings. Her success proves resilience and purpose overcome adversity. 4. Key Quotes On AI Opportunity “Never has there been a better time in history to start, build, or scale a business than right now.” On Training Entrepreneurs “Open your laptops… use the same prompt I use. See what results you get.” On the Power of AI Tools “You can take one episode and repurpose it into all these different content ways.” On Pivoting Her Entire Company “In 2022, I said we’re closing this business and going all in on AI.” On Being Black in Tech “My mission is to make sure our community is not left behind—but ahead of the curve.” On Personal Resilience “You will be speaking on the best stages… people will come to see you.”(A friend’s response after she was told she’d “never speak again.”) On Future-Proofing Careers “Those using AI will replace you. You have to learn how to leverage AI.” On AI as a Human-First Technology “AI plus human intelligence—that’s what takes things to the next level.” #SHMS #STRAW #BESTSteve Harvey Morning Show Online: http://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Traditional TV — let alone a live NFL playoff game — might be the last ad inventory type you'd think to test trying out AI agents against. And yet that's exactly what NBCUniversal did last month. The media conglomerate ran a test with ad agency RPA, marketing analytics firm Newton Research and Comcast-owned ad tech firm FreeWheel to have AI agents participate in buying an ad against a live NFL playoff game. But did it work? “It works. It is a functioning technical proof-of-concept that accurately represents what the buyer wants to buy and what the seller has to sell,” said Ryan McConville, chief product officer and evp of ad products and solutions at NBCUniversal on the latest Digiday Podcast. Despite the successful test, NBCU isn't about to outsource its entire ad sales process to AI agents anytime soon. “We are a ways away from having this fully productionalized where multiple agencies are using this day in and day out to replace current workflows,” he said. That said, NBCU is now a lot closer to what McConville calls”premium automation,” as he explained in the episode.

Kathy Floam Greenspan is a veteran B2B marketing expert with over 25 years of experience helping organizations align marketing with real business outcomes. As president of POM Agency, she is passionate about cutting through the noise in fast-moving industries like tech, cybersecurity, and government contracting. Kathy specializes in helping lean marketing teams deliver impactful results despite resource constraints and is a strong advocate of clarity, focus, and practical use of AI to drive growth. In this episode of Marketer of the Day, Kathy Floam Greenspan joins Robert Plank to discuss the growing pressures on marketing teams, rising expectations, limited capacity, and constant change. Based on a survey of over 100 B2B marketers, Kathy reveals why misalignment, resource gaps, and unclear goals hinder performance and shares four strategic shifts to help teams reclaim focus and momentum in 2026. Learn how to partner smarter, clean up your data ecosystem, and use AI as a collaborator, not a crutch. Kathy offers actionable advice for marketers striving to stay the course, protect priorities, and create lasting impact in chaotic times. Quotes: “If everything is a priority, nothing is. Our role as marketers is to protect focus and stay the course, especially these days.” “Marketers are being asked to deliver more impact without more capacity, forcing tough trade-offs and constant prioritization.” “AI is incredibly powerful, but marketing is still very human work. Use AI as a collaborator, not a crutch to walk before you run.” Resources: POM Marketing (official site) Kathy Floam Greenspan on LinkedIn

What does it take to create maximum impact while serving your audience? To find out, Mark and Darren chat with business growth innovator and Hall of Fame speaker, Ford Saeks. Ford clearly lays out principles, practices, and perspectives that presenters must embrace to create maximum impact and become unforgettable.     SNIPPETS:   • Your impact depends on your intent and your audience's reception   • Always provide high value   • Your keynote is judged by its description   • Your description and bio should be benefit-driven and compelling   • You must be coachable, open-minded, proactive, and accountable   • When using AI, never lose the human loop   • Use AI wisely and strategically   • Don't get seduced by technology   • Always offer ways for clients to learn more from you   • Future-cast and be a guide   • You're responsible TO clients, not FOR them   • It's not what you know; it's what you do   • EXECUTE Work with Mark and Darren: https://www.stagetimeuniversity.com/get-a-speaking-coach/   Check Out Stage Time University: https://www.stagetimeuniversity.com

If you're building software in the AI era, speed is everywhere—and that's exactly why discipline matters more than ever. In Part 2 of our interview with Angelo Zanetti, one strategy keeps coming up as the smartest path for founders and product teams: go web first. You validate demand faster, avoid app-store friction, and you get a clearer signal before you spend real money on the mobile "tax."  About Angelo Zanetti Angelo Zanetti is the co-founder and CEO of Elemental, a South African-based software development agency helping startups and scaleups worldwide bring digital products to life. Since 2005, his team has specialized in building scalable, high-performance web apps and software platforms that solve complex business problems. With deep technical knowledge and strategic thinking, Angelo has helped founders launch bespoke software products that are lean, user-focused, and future-ready. He's served on boards including BISA and Entrepreneurs' Organisation Cape Town, and he's a proud member of the global founder community OPUS. Go web first in the AI era AI is changing how teams build, but it doesn't change what makes a product succeed. Angelo's take is balanced: AI can absolutely make developers faster—but it can also make mistakes bigger if you don't have the experience to catch what's wrong.  He shares a story that captures the risk perfectly: a developer using Cursor accidentally had the database dropped and recreated. The tool didn't intend harm—it simply took a destructive shortcut with confidence.  Go web first and use AI like an amplifier. In the hands of an experienced developer, AI accelerates delivery. In the hands of someone guessing, it accelerates failure.  Go web first when you're still validating demand If the goal is traction, the fastest route is often not a mobile app. Angelo points out that mobile adds overhead: submissions take time, changes can slow down release cycles, and testing requires compiles plus device/emulator workflows that can drag early iterations.  When you go web first, you can ship faster, adjust faster, and learn faster. That matters when you're still figuring out what users actually value. Avoid app-store friction App stores introduce delays and rules. Even when you do everything right, you're waiting on review cycles and dealing with policies that can change. By starting on the web, you keep your feedback loop tight and your roadmap in your control. Shorten the feedback loop This is the hidden advantage: going web first makes iteration feel like steering instead of guessing. You can test onboarding, pricing pages, feature positioning, and workflows in days—not weeks—then respond to what real users do, not what you hope they do. Go web first, but use AI safely AI doesn't remove the need for senior judgment. Angelo's point is that experienced developers still matter because the hard part is translation—turning vision into structure, edge cases, and maintainable architecture.  AI can accelerate progress—go web first with guardrails Go web first and set guardrails early: backups, version control, review practices, and clear boundaries for what AI can touch. Tools can generate code quickly, but your team still owns security, data safety, and reliability. Mistakes are cheaper to fix When you're validating, mistakes are inevitable. The goal is to make them inexpensive. A web-first approach keeps the cost of change lower, so you don't "lock in" bad assumptions behind a costly mobile release cycle. Go web first by planning like an architect Angelo uses a metaphor that founders immediately get: building software is like building a house—you don't start by putting up walls. You start with an architect.  Planning is a real deliverable: scope, user journeys, exceptions, and specifications. It's often undervalued because it's not as tangible as code, but Angelo calls it key to success—especially if you want to scale later without rebuilding from scratch.  Start with a clear scope and user journeys Go web first with a simple, documented path: who the user is, what outcome they want, and what steps they take. When the journey is clear, the MVP stays focused—and your team can defend scope when feature requests start creeping in. Define a foundation you can scale You don't need to over-engineer. But you do need a foundation that won't collapse if adoption spikes. A web-first product can still be built with smart architecture that supports growth—without pretending you already have millions of users. Go web first, then go mobile when users pull you there Angelo shares a practical signal for mobile timing: when people keep asking for it—repeatedly—through engagement, social channels, and real usage patterns, the decision becomes obvious. That's when "it makes sense," not when it's a personal preference.  When mobile adds real value If the web product is solving the problem and users are happy, mobile isn't automatically better. Go web first until mobile improves retention, engagement, or access in a way the web can't. When hardware features make going mobile necessary Mobile becomes the right answer when you truly need what mobile devices offer—hardware-level capabilities that a web app can't reliably provide.  Closing: Go web first, then expand with confidence Part 2 is a reminder that modern tools don't replace fundamentals—they raise the stakes. Use AI to accelerate, but respect planning and safety. And when you're still proving demand, go web first. You'll learn faster, waste less, and you'll earn your way into mobile when the market makes the call.   Stay Connected: Join the Developreneur Community We invite you to join our community and share your coding journey with us. Whether you're a seasoned developer or just starting, there's always room to learn and grow together. Contact us at info@develpreneur.com with your questions, feedback, or suggestions for future episodes. Together, let's continue exploring the exciting world of software development. Additional Resources Why Build A Mobile Application? Defining An MVP Properly for Your Goals How to Build a Minimal Viable Product Without Blowing Your Budget Building Better Foundations Podcast Videos – With Bonus Content

How to Use AI for B2B Storytelling Without Losing Your Brand So many B2B companies and marketing teams waste budget on generic content that fails to resonate or support core business goals. In an era where AI-generated is everywhere, smaller B2B brands often struggle to maintain a unique identity while competing against larger firms with massive content engines. The key to staying relevant lies in a B2B brand’s ability to be authentic, human-centric, and strategically consistent despite the pressure to automate everything. So how can B2B brands effectively integrate AI into their marketing workflows without losing their unique voice and brand integrity? That's why we're talking to Nick Usborne (Founder, Story Aligned), who shared his expertise on leveraging AI through the lens of strategic storytelling. During our conversation, Nick discussed the critical distinction between simple narrative and a brand’s unique story, highlighting a significant gap where only 7% of top AI prompt libraries actually focus on storytelling. He shared actionable advice on building a “story vault,” training staff to avoid “brand drift,” and enforcing consistent AI usage to maintain the trust of the audience. Nick also underscored the importance of keeping human elements at the forefront of content creation to prevent AI from feeling overly mechanical, and advocated for a balanced approach that ensures scalable growth without sacrificing a brand's authenticity. https://youtu.be/dtgvg2-XXoU Topics discussed in episode: [02:53] The “Why” Behind AI Adoption: Why companies must embrace AI not just for efficiency, but to avoid being left behind by competitors who are already scaling their reach.  [04:10] The “Moat” of Storytelling: Why narrative and voice can be easily copied by AI, but your brand's unique “lived story” is the only defensible moat you have.  [11:27] Pitfalls of Inconsistent AI Use: The dangers of “shadow AI” use by employees (e.g., Using personal accounts vs. company custom GPTs) and how it leads to brand drift.  [16:46] The Human Element vs. AI: Nick explains why AI can describe the beach but can't “feel the sand between its toes,” and why human “messiness” is key to connection.  [24:26] Building a Story Vault: Nick provides a practical framework for formalizing your brand's folklore—from founder stories to customer service wins—so they can be systematically used in AI content.  [28:17] Actionable Steps for Marketers: Three immediate steps to take: build your story vault, interview key stakeholders (founders, early employees), and analyze customer service transcripts for sentiment.  [30:11] The Problem with “Killer Prompt” Libraries: Why copying “top 20 prompt” lists is a strategic mistake that leads to generic, non-differentiated content. Companies and links mentioned: Nick Usborne on LinkedIn  Story Aligned  Transcript Nick Usborne, Christian Klepp Nick Usborne  00:00 AI can do a wonderful job in many ways, but it’s never walked down the beach and felt the sand between its toes. It’s read about it. It’s never eaten ice cream. It’s read about that, but it’s never felt it. So that’s what I mean by lived experience. I think that content and stories that truly resonate with people you use those kind of touch points the the deeply human side of being alive. And like, say, I think AI can get close when you prompt it really well, but also, there’s a messiness that makes us recognize one another, the little mistakes we make. That’s what makes us human. We are messy. AI, it’s not very good at being messy. You can ask it to be messy, and it’ll try to figure that out, but it’s really not the same. And like I say, I think people are very sensitive to this kind of nuance. Christian Klepp  00:51 When brands rely on the same AI tools and prompts, they start to sound like everyone else. That loss of voice can hurt trust and lead to something called Brand drift. So how can B2B Marketing teams scale content with AI while staying true to their story? Welcome to this episode of the B2B Marketers in the Mission podcast, and I’m your host, Christian Klepp, today, I’ll be talking to Nick Usborne, who will be answering this question. He’s the Founder of Story Aligned, a training program for Marketing teams that want to scale content using AI while protecting the integrity of their brand story and voice. Tune in to find out more about what this B2B Marketers Mission is. Mr. Nick Usborne, welcome to the show, sir.  Nick Usborne  01:32 Thank you very much. Thank you Christian. Thank you for having me.  Christian Klepp  01:35 Pleasure to have you on the show. Nick, you know we had such a fantastic pre interview call. It was a bit of a you did drop a few hints and clues about what was to come, and I’m really looking forward to this conversation. I’m going to keep the audience in suspense a little while longer as I move us into the first question. So off we go.  Nick Usborne  01:55 Okay. Christian Klepp  01:56 All right, so, Nick, you’re on a mission to equip Marketing teams to scale AI powered content while staying aligned with their organization, story and voice. So for this conversation, let’s focus on the topic of how to use AI for B2B content without losing trust. And it is at the time of the recording, the end of 2025 and of course, we’re going to talk about AI, but we’re going to zoom in on something specific as it pertains to B2B content and a little bit of branding in there as well. But I wanted to kick off this conversation with two questions, and I’m happy to repeat them. So the first question is, why do you believe it’s so important for brands and their Marketing teams to embrace AI so that they can scale? And the second question is, why does this approach require the right prompts and guardrails? I think that’s one thing that you mentioned in our previous conversation, the whole the whole piece about prompts and guardrails. Nick Usborne  02:53 Well, the first question, why do companies need to embrace AI? And the ridiculous answer to that. It’s not a good answer, but it’s true is that because everyone else is, because your competitors are, and they will create content at scale while you are not, and they will achieve reach that you can’t achieve without AI. And in fact, if they do it well, their content, their new content, will be very good, content deeply researched beyond perhaps what you can do. So it’s like everything within AI right now, like, like, Why? Why do all the companies like open AI and Google and Meta, why they all racing? Because if they don’t, someone else will get there first. And it’s, I’m not saying it’s a great reason, but I think it is the fundamental reason for companies to embrace AI, is that you will be left behind if you don’t. This is a transformational moment, and as much as we’d like to have choice, I think in this matter, we don’t have a lot of choice. So that’s my answer to that question. Repeat the second question for me. Christian Klepp  04:00 Absolutely, absolutely so based on, based on that, like, why does this approach require the right prompts and guardrails? Nick Usborne  04:10 As part of my business, I’m constantly researching this, and in particular, I’m researching the prompts people do so when say, could be writers coders, but in our world. Let’s say writers, principally, or marketers, are using AI. They’re using prompts, and they’re generally prompting about two things. One is narrative, like, what should we say? Or, you know, please write us a blog post about x. So that’s the that’s the topic, that’s the narrative. And then they’ll put in something say, oh, please do it in a voice that is authoritative and yet accessible. All right, so now that’s a voice. What they haven’t mentioned is what I think is the foundational layer, which is, which is story. And that’s important, because story is the only thing that is uniquely yours, if you have an narrative, if you, if you have voice, if you talk about something in a particular way, I can copy that with AI. I can copy it at scale. I can, I can look at the transcripts of Christian podcasts, and I can say, oh, I want to do one in exactly. Tell her the same topic. I can, you know, so when you focus on narrative, on what you write about in voice. I can copy it. There’s no moat. The only moat you have is with story, because every company’s story is unique. We can look at origin stories, foundation stories, we can look at customer stories through case studies, things like that. Those are always unique. No one else has Apple’s origin story. No one else has virgin Atlantic’s Founder’s story, etc. But we did some research recently. Actually, we did some research months ago, and I reconfirmed it earlier this week. I ran it. I ran it all again to look at the data. If you look at the top 20 prompt libraries that you know the big, trustworthy companies and organizations that put out prompt libraries for companies. If you look at the top 20 libraries and the 1000s and 1000s of prompts within there, 76% of those prompts are about the narrative. What to say? 17 are about voice. How do you sound? Only 7% relate to story. So this, to my mind, is where we have a problem. We have a disconnect. Everyone is going crazy, prompting for narrative and story, both of which have 0, zero mode, anyone can copy them at scale. And only 7% this very small percentage, are actually focusing on the one thing that is uniquely theirs and cannot be copied or challenged. So that when you say, when you, when you say I’m on a mission, that’s the mission for me to say, Hey guys, wake up. You’re You’re prompting the wrong things in the wrong way. Let’s like, go back and look at story Christian Klepp  07:12 Absolutely, absolutely. It almost sounds like an oxymoron to us to a certain degree, because you’re saying scaling B2B content using AI without losing trust. Because, you know, the narrative that I keep seeing on social media, particularly LinkedIn, is that if people are using AI, there is a bit of a trust factor there. But I think it’s to your point and correct me if I’m wrong, it’s being able to embrace AI and you leveraging it the right way, so it’s not, it’s not, it’s not to replace, it’s not to replace the writers, right, or to replace the Marketers, I hope not. Nick Usborne  07:50 It may replace some. But, yeah, yeah. I mean, I mean, you’re right, and the keyword you mentioned there is trust. I think, I think trust is going to be the most valuable commodity that a company can have in the months and years to come, because people don’t actually don’t if we’re talking about brand. So we’re trying to protect brand with story, right? And brand is something that a lot of companies have spent millions of dollars building and protecting over years or decades and well, one of the things let me come back to trust in a moment. But if I’m looking at brand, and I’m looking at all the stuff goes out there, it either builds brand or it burns brand. And if you burn brand, you lose trust. So if you’re going out with a whole bunch of content that sounds like everyone else is that it’s kind of meh. It’s ordinary. It’s in the middle, which is what AI is really good at. Without the right prompting, it will give you kind of in the middle, mediocre output. So you got to be much better at prompting than just like a, I don’t know, being careless about it, or taking a shortcut, shortcuts, or being lazy about it, because then you get brand drift, and all of a sudden the brand doesn’t sound quite right. And when that happens, you lose trust. And when you lose trust, you lose revenue. I mean, you really do. And people are getting very sensitive to brand of brand trust we saw recently. Was it tracker barrel tried to just change its logo. People freaked out. People freaked out.  Christian Klepp  09:27 It was an awful rebrand, but, yes.  Nick Usborne  09:30 Yeah, but it wasn’t. These weren’t. These weren’t. Saying is, I don’t think the design is up to snuff. It’s like, don’t mess with my tracker barrel. We actually feel very strongly about the brands. Talk to people who are absolute fans of Apple. Doesn’t matter that it costs twice as much, perhaps as not quite as good. It’s Apple. It’s my brand. Don’t mess with my brand. So we’re very sensitive to our loyalty to brands. And in fact, in some sense, it’s brand define us like a football team, a baseball team, in part, we can be defined by the brands that we support, local, Pepsi. You know, it’s like everywhere. So when a company uses AI carelessly at scale and all of a sudden that blog post, it kind of sounds like them, but something’s a tiny bit off. And then that LinkedIn update. Again, yeah, it’s them, but again, it’s, did I say is that the same as they were six months ago? You get the you get these little these little things that sound off, and now you get brand drift. And now you get people feeling uneasy, and the public are sometimes we think we can just make the public believe whatever we want them to believe, or companies to believe whatever we want them to believe, but actually, individuals, in their home lives and in their business lives are very, very sensitive to brand and they’re very, very sensitive to voice and what they hear, and if it’s off, they really don’t like it, and that does translate into loss of trust, and that does directly translate into loss of revenue.  Christian Klepp  11:07 Absolutely. I’m going to move us on to the next set of questions, particularly that one pertaining to key pitfalls that Marketers need to avoid when they’re trying to scale their B2B content using AI without losing trust. So what are some of these key pitfalls they should avoid, and what should they be doing instead? Nick Usborne  11:27 What I’m hearing from inside a number of companies is that there is an inconsistency in how people are using AI and even when systems are in place, that not everyone follows the system. So it’s early days. It is. These are messy times for, you know, working with AI within companies. So I think it’s really important that companies do have some frameworks in place, that people within the organization are using the same tools in the same way, and that they are encouraged to be consistent in what they do. So I’ve heard stories of where companies are set up, you know, they’re using Copilot, or whatever they use, and then some of the manager will walk by someone’s desk, and they’re actually, actually, they’re using Claude on their phone. That person like phone, and it’s like, well, yeah, but no, this is now, you know, you have no control. You also have to get people to do what they ask. I was talking to a Founder the other day. She has a PR (Public Relations) company, plenty of clients, and she’s smart. She’s created custom GPTs for each client. So each custom GPT is trained on with with a kind of database of information on that client and the content, so that you know when you when you ask it to do something else, it’s already has the context and the voice instructions and everything, and you can and it’s great, you get this consistency. But she says, what’s happening is some of her employees come in in the morning, they start work on client X, and they’re using that custom GPT. Then they move on to client Y, but they keep using the original custom GPT and not switching out. So the management has put in the structure in place to be consistent and to output the best, you know, the best content, but the employees are not always playing game, you know, going along with that. So so I do think we’re in a messy period now where companies are not entirely sure how to apply this, how to structure it, what kind of frameworks and guidance to put in place. What guardrails to put in place? Like? Again, I’ve heard horror stories of people grabbing content that should not be shared and putting it into a large language model and then turning that into customer facing or public facing content.  Christian Klepp  13:57 Oh, plagiarism.  Nick Usborne  14:04 So yeah, it is messy. So what I would say is, before you even try to make the best of the use of AI that you do, need to put systems and frameworks in place and educate your staff. So if you want your staff to use AI effectively give them access to training. Don’t just throw them at a tool and say, go for it, because they won’t know what to do with it, or they’ll be able to create stuff, but they won’t be able to create good stuff. So invest in the systems, invest in the frameworks and instructions, and invest in training for the people who are going to be using the tools.  Christian Klepp  14:46 Definitely some relevant points. I wanted to go back to something you said, though, because I think it’s really important. It’s certainly one thing to have the prompts and the guardrails in place and some kind of like, framework and structures. But to your earlier point, how do you enforce that? And I think you gave a really good example about like, if you have a custom GPT, and then they resort to like, using. Um Claude on their personal accounts, and then it’s a little bit like the wild west out there, isn’t it? Nick Usborne  15:06 It is, it is, and it’s and it’s, how do you enforce it? Well, that’s going to be a company by company decision. Like, like the Founder with the PR of the PR company, when she was telling me about how her employees just weren’t doing what they were asked. I was like, part of you is thinking about, why haven’t you kind of cracked down on this? But again, it depends on the company and what options you have when it comes to enforcing stuff like this. But I do think you need to, because then if we circle right back, if you have people who are untrained, and that’s the company’s responsibility to train their employees. If you have people who are untrained and they’re using these tools inconsistently, that is when you far more likely then to see errors for, you know, unforced errors like publishing stuff that you shouldn’t but you’re also going to see more brand drift, because you’re going to get this inconsistency between output and that is a disaster. Like I say, companies have sometimes spent, in a decade, several years in establishing and building a trustworthy brand. And people are very unforgiving. You can, you can lose all that goodwill very, very quickly. So, yeah, training frameworks make sure people are, you know, working within those boundaries, but as a company, it’s your responsibility to help make that happen. Christian Klepp  16:29 Yeah, yeah. Oh, absolutely, absolutely. You kind of brought this up already, but you mentioned that AI can help to scale content, but it can’t replicate your lived story, so please explain what you meant by that, and provide an example. If you can, Nick Usborne  16:46 AI can do a wonderful job in many ways, but you know, it’s never walked down the beach and felt the sand between its toes. It’s read about it. It’s never eaten ice cream. It’s read about that, but it’s never felt it. So that’s what I mean by lived experience. So I think that content and stories that truly resonate with people, you use those kind of touch points, the deeply human side of being alive and like say, I think AI can get close when you prompt it really well, but also there’s a messiness that makes us recognize one another, the little mistakes we make, that’s what makes us human. We are messy, and it’s not very good at being messy. You can ask it to be messy, and it’ll try to figure that out, but it’s really not the same. And like I say, I think people are very sensitive to this kind of nuance and the lived story. It’s the it’s the weird stuff. I think that resonates. So I’ve spent quite a bit of my career doing copywriting for companies, and for a long period, I was doing some freelance, a lot of freelance copywriting. So this is just a little side note, a little side story for you. I used to live on a hobby farm. We had some sheep and pigs and chickens and all that good stuff, the good life. And also had freelance customers. And I went in, and I was and I went, you know, you go out, you feed the animals, you come in, I sit down to work, and my client said, this is just on the phone. This is even before the internet. Client said, Hey, you’re late. I was just out farming the pig and feeding the pigs. And the guy says, what? And this, I hadn’t realized. I never told him that I lived on a farm. He thought somewhere. So anyway, we talked a little bit about the pigs, then we get to work. So the project we’re working on worked out really well, and it won an award. So we fly off to your hometown, Toronto, for the awards ceremony, direct marketing awards ceremony, and he stands up and he says, Thank you very much. Blah, blah, blah. And special thanks to Nick Usborne, the pig farming copywriter. And I’m like, I’m like, in the audience, and I’m thinking, oh, please no. This guy is like, rebranding me constantly in front of all my peers, all my potential clients for next year. Big drama turns out so, so that that’s messy, all right? AI wouldn’t do that, you wouldn’t imagine that it wouldn’t do that. That’s a deeply human moment of my humiliation and him laughing, and everyone slapping me on the back and laughing and asking about my pigs. Turns out, over the next 12 months, I got a few phone calls out of the blue. And I say, Hello, Nick Usborne. I said, Oh, is that Nick Usborne? The cover of James Barber. And I say, why? Yes. And so I actually got work out of that, because it was such a distinct difference from every other copywriter out there. I was the only copywriter who had pigs. So that was just a fun story, but it also speaks to the difference between humans and AI, and it’s a live that’s a lived experience, and it’s a lived anecdote, and I tell the story, and it’s a true story that is really important, I think so, even when we use AI, even when we use it at its best, and it can be really good when you use it well, I think everyone should keep leave space for the human in the loop, as they say, keep that human element in there, big for those stories. So I so I encourage companies to create what I call like a story vault. So there’s the obvious stories, like the Founder story, the origin story, the six original success story, also put in the little quirky stories, like that one I just described, and and make that part of your process. And also go, you know, if you’re creating something with AI and it’s a big project, take the time to go and interview someone, talk to someone, get a human story, put it in just because you’re using AI, doesn’t mean to say that everything you create has to be 100% AI, you can, you can? I do this all the time. I look for it a draft with AI, then I’d go back in and I’ll rewrite the beginning with an anecdote, like the small s story, not a big dramatic story, just a little story. And what it does then is that then connects it with us, because as people, we recognize stories. Story is profound to all of us. I think in every country in the world, parents read their children bedtime stories. It’s something we share in common. It’s how we communicate, and it’s how we recognize our humanity in a sense of like, if you tell me a story, you connect with me, and vice versa. So that’s why I think stories are so important in this world of AI, because if you just go AI, it can get a little cold, and sometimes, as a reader, you don’t quite understand what’s happening and why, but you kind of feel it. There’s an absence. There’s something missing, and that what’s what you feeling is missing is that human touch, that human element, Christian Klepp  21:59 Absolutely, absolutely. I mean, there’s like, there’s like, telltale signs, right? Like em dash being one of them,  Nick Usborne  22:06 em dash Christian Klepp  22:07 Yes, or Yeah. Or it tends to, like, regurgitate the same type of war. It’s like, I find it loves using the word landscape or navigate, you know, things of that nature, right?  Nick Usborne  22:20 Yeah.  Christian Klepp  22:21 Or uses these funny like, you know, the colon or for, for, for titles of episodes, for examples. Nick Usborne  22:30 In titles, even when I give it clear instructions, do not use them. So sometimes, when I create content like that is, I’ll create it in with one model like say, GPT5, and I’ll take it over to flawed, and I’ll say, hey, please edit and clean this up for me, and remove any, you know, repetition or whatever. And sometimes it comes back say, hey, looks pretty clean, pretty good. Other times it’ll change stuff. And then, of course, always I will, you know, I will review. And that’s the other thing that the companies need to think about. Is that, at the moment, content generation at scale within companies, it is a bit like a conveyor belt in a factory of all these boxes flying off the end into the FedEx back of the FedEx van, and without, without any kind of quality control, which, which is actually what you do have with income within you know, if you’re manufacturing, and you do have quality control, and you pick out every 20th item or whatever to make sure that it’s good, a lot of that isn’t happening, that isn’t happening with a lot of people using AI is people don’t even see it. It’s fully automated, like, like a week’s worth of social media is automated, or a month’s work worth, and no one, no human, has read it or reviewed it. It’s just flying out automatically. And that is where at some point you’re inevitably going to have a problem. And it may not be a big problem, it may be lots and lots of small problems, lots of lots of things sounding not quite right, and then all of a sudden, when you’ve got enough little things not sounding right, then you start getting a medium sized problem. Christian Klepp  24:06 Yeah, yeah. No, exactly, exactly. Okay. Now, you talked about it a little bit in the beginning, but talk to us about some of these, these frameworks and these processes that B2B companies can use to help them, you know, organize themselves and reap those benefits of AI without losing trust. Like, what are some of these processes and frameworks? Nick Usborne  24:26 I do some training, and I have done a few rubrics where people can kind of use those to formalize the process. But I think if we talk about story, and I think I already mentioned the idea of each company having a story vault, so be formal and deliberate about it. Everyone can chat about their company’s stories, but if I say to you, hey, is there a folder? Can I can I get a Google folder and find a compilation of all of these stories? And have you graded those stories in terms of how strong and relevant? And they are, and how engaging they might be, or how evocative they might be, and the answer is almost always no, the story is around. But there’s no story vault, and there’s no rubric in place to grade those stories and decide which might be the most appropriate points at which to share those stories. So it’s that, it’s that formalizing the process, and I don’t like being 100% rules based, but I think in the AI world right now, where we are in that kind of messy middle period, I think it’s really important to have some systems in place so that we do have a consistent output, so that when you so that your brand doesn’t suffer from brand drift, and that you don’t make some significant missteps along the way. So somebody within the organization needs to be responsible for this. Maybe it’s the Chief AI Officer, if you have one, or otherwise, somebody in Marketing. So yeah, help people with training, but also help them by giving them some framework, some rubrics and some just a system like, you know, hey, picked up a story from customer service, put it in the story vault, categorize it. Customer service in the story vault says someone else can come back and find it. So it’s not just word of mouth. It’s not accidental. There’s a place where people can go to and then you’re going to do the same with narrative, the things we say. And you have another vault, as it were, and another rubric to to assess voice, how we say it. So it’s just this formalization of the process, and also trying to make sure that people use these systems as you put them in place. So somebody’s got to be walking along behind, behind and sort of, and again, it’s like, I guess, like early days of anything. Not every, not everyone will love the process. Not everyone loves using AI. But it’ll come. It’ll come. People will get in their heart better, not only using AI, but doing it well and following these processes. Christian Klepp  27:02 Okay, fantastic, fantastic. Let me just quickly recap, because I was writing this down. So obviously, having a story vault, grading them if you can, if possible, having systems and frameworks in place, training the team and getting them to familiarize themselves with the systems having a vault for narrative and voice, I think was the other piece. And finally, using, using the systems, once you have them, not letting them collect dust, as it were, right? Nick Usborne  27:32 Like and it is, I get it right now. I get it. It’s hard for a lot of companies, because I think using AI has been very kind of mixed. Some companies have dived straight in. Others are resistant, particularly companies that have compliance issues, financial, medical stuff like that. They’re being very careful, very cautious, and for very good reason. So the rate of adoption is very uneven at the moment, Christian Klepp  28:01 Absolutely, absolutely, all right. Nick you’ve given us plenty here, right? But if we’re going to talk about actionable tips, like something that somebody who’s listening to this conversation that they can take action on right after listening to this interview, what are like some of the top three things you would advise them to do? Nick Usborne  28:17 Well, I guess first is just we’ve talked quite a bit about the story, the story of collecting stories. Just do that because, like I say, I think story is your is your superpower, because it is the only place where you have a moat you don’t in what you say and how you say it. Anyone can copy you, and I can automate copying you through AI as well, but I cannot steal your story, because it’s just not true if, if it’s not my story. So I’d always start there and again, start, start that. Build the vault, select the story and formalize that process. Interview the Founders, if you can, interview early employees, even if they’re retired, interview the first three clients, if you can access them, interview customer service. So often overlooked, customer service in one way or another, so long as that’s not all automated, if there’s still humans in that loop, then have conversations with them. And you can, you can, you can, get transcripts, customer service transcripts, and feed them into AI and say, hey, please analyze and summarize this. What are, what are the most powerful messages we can get from our customer service? Sort of stream of content? Do? Do a sentiment analysis? What are people upset about? What are people happy about? So, yeah, story, I think, is like, I say, it will be your motive, it will be your savior. So first start to formalize that process of getting story and then making sure that it finds a place, somewhere in your automation of, you know, AI generated content, Christian Klepp  29:58 Fantastic, fantastic stuff. Okay, soapbox time. What is the status quo in your area of expertise that you passionately disagree with, and why? Nick Usborne  30:11 I guess again, I’m just going to overlapping. I don’t know what a status quo, but the thing that I passionately disagree with is is every time you see most or a social media title that says top 20 killer, unbeatable prompts.  Christian Klepp  30:31 Oh, yeah. Nick Usborne  30:32 No, no, no, absolutely, just, just no for two reasons. One is that they’re going to be generic. They’re not going to apply to your company in particular, they’ll be generic, and just because they work for someone else does not mean they’re going to work for you. And like I say, we did, I’ve done research on those prompt libraries, and only 7% of them even touch on story. So if I’m writing stories, the most important thing almost all of those prompt libraries are missing out on that. They’re just focusing on narrative and voice and ignoring stories. So not good and and, yeah, so, so that is, I don’t know whether the status quo, but it’s something I keep seeing, and it irritates me when I get it. I understand why they’re doing it, but not helpful for your company. Christian Klepp  31:18 Yeah, you and me both. I mean, those are the those are the pulse they attempt to ignore immediately. I mean, I just skim through it and see the prompts, and I’m like, Nah, but I think it’s human nature too, isn’t it? Like everybody wants to chase the next hack. They want to find that the you know, the shortcut, like the quickest route to get something done. And I get that, but it sometimes does more harm than good. Nick Usborne  31:43 Easy button, but also to be fair and to be a little bit more generous. This is early days, and so people are looking for help. And if it says top 20, this is, oh my goodness, thank you. I’ll take that now. Over time, that’ll change, and people will become a little more sophisticated, I think, but like us, like you. You know, I get it. I understand why those those posts and titles are attractive, and that’s why people create them. But we can do better. We can do better Christian Klepp  32:12 Absolutely, absolutely we can, and we will, hopefully, all right, here comes the bonus question. I’ve been thinking about this one, but Nick Usborne  32:23 I feel strangely nervous. I feel nervous, but it’s a bonus question. Christian Klepp  32:30 Just breathe. Just breathe. I mean, clearly from this conversation, you know, writing is in your blood, right? It’s something that you are passionate about, but it’s also something you’ve done professionally for a long time, I suppose. The bonus question is, if you had an opportunity to meet your favorite writer or author, living or dead, who would it be, and what would you talk about?  Nick Usborne  32:55 One of the people, I really admire, and I’ve already spoken to him, is David Abbott. So David Abbott is a copywriter from from England, and he had an agency called Abbot Mead Vickers, and he was an amazing writer. So I’ve already met him. Who I haven’t met I would like to re write to meet is Susie Henry. She was the copywriter behind a series of advertisements in the UK for an insurance company, and she is just a delightful writer, so I told you, well, no, I hadn’t told you. Maybe I will tell you I’m like, when I started out copywriting, it was at the tail end of the Mad Men period, and creatives were the Kings and Queens, and copywriting was such a craft, it was something to be absolutely proud of, like we’d go through so many drafts, and it was, I was, you know, I was, I was a craftsman, learning from other craftsmen. And David, ever I met, he was in a fantastic writer, just written Susie Henry so good, very, very conversational writer, which was very unusual for that time. So I’d like to meet and talk with her, and I still can’t remember the fiction writer. He’s science fiction writer. I completely lost blank on his name, and I’ve actually met him once briefly, but I’d like to get back to him and chat, but I can’t, because he’s he’s since passed. Christian Klepp  34:19 Oh, I see, I see, I see. All right, well, that’s quite the list of people, but, um, but yeah. No, fantastic. No. Nick, thank you so much for coming on the show and for sharing your experience and expertise with the listeners. And please quick introduction to yourself and how people can get in touch with you. Nick Usborne  34:37 All right. Hi. My name is Nick Usborne, so my business build Story Aligned. So storyaligned.com and what we do there is pretty much, what I’ve talked about today is we train teams within companies to look at story, narrative and voice with a lot of emphasis on story, because that’s where the note is, so if you get a Story Aligned, you’ll find we have a white paper you can download. We have a blog that you can read, the description of the training. So yeah, if this interests you, if you find this an interesting topic, there’s plenty to do when you get there. So Story Aligned, A, L, I, G, N, E, D, yeah. Story Aligned. Christian Klepp  35:21 Fantastic, fantastic. And we’ll be sure to pop that into the show notes so that it’ll be easy for everyone to access. But once again, Nick, thank you.  Nick Usborne  35:28 Sorry, one last thing, if you want to please opening myself up, if you want to just talk to me directly, you can write to me at nick@storyaligned.com. Christian Klepp  35:38 Perfect, perfect. Nick, once again, thanks so much for your time. Take care, stay safe and talk to you soon. Nick Usborne  35:44 Thank you. Thank you for inviting me. It’s been a pleasure. Christian Klepp  35:47 Thank you. Bye for now. You.

Brianne Shaw, director of GLOO, encourages us to know the limitations of generative AI, especially in areas of spiritual matters.  That doesn't mean AI can't be used wisely as a tool in these areas.  Dr. George Delgado of Abortion Pill Rescue Network and author of "Abortion Pill Reversal," offers the facts how a woman who has taken the first pill of the chemical abortion procedure can reverse it by taking progesterone.  He shares stories of moms who took this second chance at a choice for life.   The Reconnect with Carmen and all Faith Radio podcasts are made possible by your support. Give now: Click here

Governments Shouldn't Use AI For Pics & Vids by Nick Espinosa, Chief Security Fanatic

John Maytham speaks to Andrew Rens about the legality of using AI to catch motorists without seatbelts or driving on their cell phones. Afternoon Drive with John Maytham is the late afternoon show on CapeTalk. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

Podcasting has been revolutionized with the integration of AI technologies. Podcasters can now save time and produce better content with the help of AI tools. In this episode, we discover how AI can be used to enhance audio quality, generate show notes, and provide personalized content recommendations. We also explore Descript , an editing tool that uses AI-powered tools to generate voiceovers and speaker labels, and otter.ai, a transcription tool with keyword search highlighting and collaboration tools.Chat GPT can even suggest fresh content ideas that spark creativity. We learn about OpenAI's more predictable and cheaper usage, the important role of visuals, and the benefit of using AI in social media marketing.However, we also acknowledge that AI tools should not replace human creativity or authenticity, and it's vital to strike a balance between using these tools effectively and making content unique.Join us in discovering the future of AI in podcasting through experimentation and find out how it can help you create more engaging and accessible content.Topics discussed in this episode:- The benefits of AI in podcasting- Descript Studio editing tool- Chat GPT content idea generation- PodcastMarketing.AI for show notes, descriptions, and social media posts- Sourcing guests, finding topics, and creating episode outlines through AI- Advancements in AI, such as the use of voice assistants- The importance of balancing AI with personal touch and authenticityEntities mentioned:- Descript - PodcastMarketing.AI- Chat GPT- Dubb- Capsho- Canva- OpenAISave Frustration. And time!Let my team and I save you the time and frustration it takes to edit a podcast. From start to finish, we can help you share your story with the world with minimum fuss and cost. – Niall Mackay, The Podcast GuyFor my Audience Only: Audio Episodes Edited for ONLY $27! Save $127!!Book a FREE consultation now!Need a stunning new logo for your brand? Or maybe a short animation?Whatever you need, you can find it on Fiverr.I've been using Fiverr for years for everything from ordering YouTube thumbnails, translation services, keyword research, writing SEO articles to Canva designs and more!These are the programs the Seven Million Bikes Podcasts uses. These are affiliate links so they will give us a small commission, only if you sign up , and at no extra cost to you! You'll be directly supporting Seven Million Bikes PodcSend us a textEmail me (niall@sevenmillionbikes.com) or contact me on Seven Million Bikes Podcasts Facebook or Instagram to book your free Podcast Audit!Thanks to James Mastroianni from The Wrong Side Of Hollywood for the endorsement! Sign up for Descript now! Need a stunning new logo for your brand? Or maybe a short animation?Whatever you need, you can find it on Fiverr.I've been using Fiverr for years for everything from ordering YouTube thumbnails, translation services, keyword research, writing SEO articles to Canva designs and more!

When clients start asking "What am I paying you for?", most assume they have a pricing problem on their hands when they're actually facing an operations problem. Leah Leaves is the founder and CEO of Alderaan Operations, where she embeds operations directors and part-time digital project managers directly into remote agencies.  In this conversation, she reveals what's happening when clients question an agency's value - asking for more deliverables, questioning reports, or wondering why they can't just use cheap tools themselves. A few things we covered: Why the same operational bottlenecks agencies have always had are now happening at 10x-100x speedThe exact question clients are asking agencies right now (and how the best agencies are answering it)How agencies are reinvesting time saved by AI into client experience, productized tools, and advisory servicesThe "bionic org chart" framework for documenting what AI owns versus what humans ownA practical system for turning meeting transcripts into searchable client context that actually gets usedWhy hiring people who want to stay static in their role is a feature, not a bugThe shift from deliverables-based positioning to strategic marketing partner (and why AI makes this more urgent)Timestamps:[00:00] Introduction: Leah Leaves and the state of agency operations[01:26] Same issues, 10x-100x speed: What's really changing with AI[03:37] The question clients are asking: "What am I paying you for?"[06:38] How agencies are answering the value question differently[11:15] Moving from execution to advisory: Selling thinking, not deliverables[15:30] The art of productive client meetings (and why most fail)[20:45] Hiring strategy: Finding people who want to grow vs. stay static[29:47] The bionic org chart: Documenting AI's role on your team[32:17] Practical AI implementation: Turning meeting notes into searchable knowledge[34:20] Ideas that wouldn't exist without reduced latency[35:29] Where to find Leah and learn more about operationAlderaan Operations - Leah's company embedding ops directors in agenciesLeah Leaves on LinkedIn - Connect with Leah

If you're an ADHDish business owner who would like to get more done in less time, you'll want to join us in Optimize Your ADHD BrainLearn more and apply here: http://www.lifepixuniversity.com/oybTake the assessment to see how strong each of your thinking skills are: https://www.lifepixuniversity.com/cfSee how much your thinking skills are costing you: https://www.lifepixuniversity.com/cal…

What if AI could turn your medical expertise into passive income streams, without adding a single hour to your day?  In this episode of Bootstrap MD, Dr. Mike Woo-Ming, breaks down how AI serves as an "insurance policy" for your medical career, helping you build assets, generate new revenue streams, and reclaim time.  Drawing from real-world examples in his community, he outlines four actionable "lanes":  Content and Authority: Turning voice memos into podcasts, social posts, and leads;  Education and Digital Products: Packaging patient FAQs into 24/7 programs;  AI as Digital Assistant: Automating admin tasks to cut costs;    Vibe Coding: Building simple tools like client qualifiers.  Dr. Mike emphasizes picking one lane that matches your personality, avoiding common pitfalls like overbuilding or waiting for confidence, and challenges listeners to a 14-day experiment: build one asset and measure time saved, income potential, and stress reduced. This episode empowers physicians to shift from trading time for money to ownership, using AI to practice on their terms.   Three Actionable Takeaways:  Leverage AI for Content Creation: Record a 10-15 minute voice memo on patient questions or research insights during your commute. Feed it into an AI tool to generate podcasts, social posts, emails, and scripts. Use this content to attract patients, build authority, and launch coaching programs, saving hours while boosting income.  Build Digital Education Products: Compile common patient FAQs and your standard answers into an AI-structured program. Create a self-paced digital course or guide that patients can purchase. This passive asset generates 24/7 revenue, helps patients manage conditions, and adds value to your practice without extra daily effort.  Implement AI as a Digital Assistant: Use AI to automate admin tasks like intake summaries, follow-ups, and email workflows. Start by replacing a virtual assistant's duties, saving $2,000-$5,000 monthly. Focus on efficiency to reduce overhead, increase profit, and free time for high-value work or personal life.  About the Show: Bootstrap MD is the ultimate podcast for physician entrepreneurs looking to escape traditional healthcare and control their financial futures. Hosted by Dr. Mike Woo-Ming, a successful physician, entrepreneur, and investor, the show delivers actionable insights on starting businesses, creating passive income, and navigating healthcare entrepreneurship. Featuring interviews with industry leaders, physicians, and experts in telemedicine and digital health, it's your guide to building a profitable, fulfilling career.  Tune in weekly at  http://bootstrapmd.com     About the Host: Dr. Mike Woo-Ming has over 20 years of experience as a physician entrepreneur. He's built and sold multiple seven-figure companies and now leads Executive Medical, a group of clinics specializing in age management and aesthetics. Through BootstrapMD, he mentors physicians in business, content creation, and autonomy. Let's Connect: www.https://www.bootstrapmd.com   Want to start a podcast? Check out the Doctor Podcast Network!    

Send us a textIf your social media gets likes but not consults, this episode is for you. Sylvia Garibaldi explains why influencer-style content often falls flat in high-stakes professional services—and what actually builds trust when people are deciding who to hire. You'll hear why prospective clients aren't looking to be entertained, but reassured, informed, and guided, and how authority-driven content quietly does the heavy lifting. This episode offers a clear, practical way to rethink your content so it supports real decisions, real referrals, and real growth.What you'll learn:01:29 Why Your Social Media Isn't Converting03:31 The Importance of Trust and Educational Content06:33 Why Influencer Content Falls Short10:09 Effective Authority Content Formats15:09 Practical Examples of Authority Content18:09 Educate, Solve, and Build TrustResources:Feeling stuck about how to grow your practice, book a free strategy call here.#80 Use AI to Create Smarter, Faster Content#97 It's Not the Algorithm — It's Your Message#63 Build Authority and Attract Clients with ConfidenceRate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

In this episode, I'm joined by Steve Harding, Senior Vice President of Sales EMEA at SalesLoft and global sales leader, for a deep dive into how AI is reshaping the revenue workflow. We cut through the hype to uncover the real value AI brings to sales teams, from serving as the "air traffic control" for overwhelmed account executives to accelerating pipeline creation through smarter signal prioritization. Steve shares powerful examples from his own organization, unveils practical AI use cases for prospecting and deal progression, and emphasizes the importance of keeping the human touch front and center. Tune in for candid stories and fresh perspectives on how sales teams can successfully adopt AI, avoid common mistakes, and leverage technology to enhance, not replace, the vital role of human judgment and relationship-building in sales. Outline of This Episode 00:00 AI-driven sales productivity insights. 08:08 Human-centric sales in the AI era. 10:42 Content overload challenges modern buyers. 15:48 AI-powered sales insights. 19:13 AI integration in sales workflow. 20:27 AI-driven customer outreach automation. AI in the Revenue Workflow: Separating Value from Hype Today, sales teams are inundated with tools and data, making the challenge not just about having information, but about managing it. AI has the potential to become the air traffic controller, helping teams delegate, automate, and prioritize effectively. AI's most meaningful contribution is compressing "time to insight." Instead of manually sifting data or waiting for CRM updates, AI delivers actionable guidance at critical moments in a seller's workflow. Steve outlines how, at SalesLoft, AI is integrated directly into their platform, which helps account executives instantly recognize the next best action and act at the right time. This isn't just theoretical. For example, teams can now pick up signals, both internal, like website activity or content downloads, and external, like missed payments, that indicate where attention is needed. AI then helps sort and prioritize these signals, recommending actions and automating follow-up tasks so teams spend time where it counts. The result: improved productivity and responsiveness, and ultimately, healthier pipelines. AI that Boosts Prospecting, Qualification, and Deal Progression What does this look like in practice? Steve shares a recent exercise at SalesLoft when they analyzed every major win and loss across markets and segments, mining rich interaction data captured in their system. When they fed this into the AI, they discerned clear themes that differentiated wins from losses. The findings informed improvements to their sales process, especially around discovery intent, giving teams concrete cues that new hires and veterans alike could watch for. This real-world application of AI proved results, boosting win rates and adding confidence, context, and clarity to team conversations while preserving the all-important human connection. The Human Element - Where Judgment Still Matters Most Despite the buzz, AI is not a panacea for sales relationships. At the end of the day, sales is a human-centric activity, Steve explains. AI serves best as a "wingman or copilot." It can automate certain workflows, but when the conversation gets nuanced, or the stakes are high, whether it's handling objections or building deep trust, a human's judgment, empathy, and experience remain irreplaceable. Buyers are showing up more informed, or misinformed, than ever before. But the proliferation of high-quality marketing content has led to confusion and caution. Salespeople must now help buyers navigate this information landscape and overcome the "fear of messing up", a challenge that can't be solved by algorithms alone. What missteps do organizations make with AI rollouts?  Steve stresses two dangers: Expecting AI to perform beyond the skill level of a company's most junior rep. Failing to keep humans "in the loop", validating and verifying a system's outputs. Instead, AI should recommend and automate, not dictate, with human oversight at every critical juncture. It's the old wisdom: "Trust but verify." As sales leaders consider integrating AI into pipeline generation or deal execution, Steve recommends starting with the pain points, not the tech itself. Ask where reps are wasting time, then target AI to solve those problems. Then, using AI within your systems, not on the edge (like ad hoc Copilot or OpenAI research). This keeps valuable intel connected to your CRM. While you're doing this, it's important to keep a human in the loop to protect your relationships and reputation. Where AI and Human Skill Combine for Better Outcomes One standout example is nurturing relationships when key contacts change roles or organizations. AI tools can track these moves and trigger a personalized, multi-step outreach campaign, congratulations on LinkedIn, followed by an email and a phone call. This blend of automation and personal touch lets teams act at scale, re-engage valuable advocates, and build pipeline opportunities that would be nearly impossible to manage manually. AI is transforming sales workflows, but not by replacing humans. Use AI as an intelligent copilot to prioritize, automate, and scale, but never lose sight of the human skills of empathy, and judgment.  Connect with Steve Harding Steve Harding on LinkedIn  Salesloft  Connect With Paul Watts  LinkedIn Twitter  Subscribe to SALES REINVENTED Audio Production and Show Notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

How much more money could you earn - doing the exact same role - if you're in possession of some solid AI skills? That's one of the core questions that Dr Fabian Stephany, a researcher at the Oxford Internet Institute, hopes to answer. Leading the 'SkillScale' project, Fabian looks into the impact of AI tools on the labour market, with the ultimate hope of advising workers on the best ways to secure jobs and increase their salaries. So, far from a discussion about 'AI stealing our jobs', we ask Fabian - how can we use AI to secure a bigger pay packet?  Find out more: Skills or Degree? The Rise of Skill-Based Hiring for AI and Green Jobs AI Skills Improve Job Prospects: Causal Evidence from a Hiring Experiment

AI isn't just a tool. It's a leadership decision.In today's episode of the She Built It® Podcast, Melanie Barr breaks down how founders and executive leaders can use AI without sacrificing brand voice, positioning, or trust. This episode reframes AI from a trend to a support system and offers a clear leadership framework for using it wisely. Melanie shares why speed without standards leads to brand drift, what AI should support and what it should never lead, and how to protect the clarity and credibility that make a brand feel premium. This is a must-listen for leaders scaling serious businesses who want leverage without losing what makes their brand distinct.Connect with Melanie:Work with She Built It® Media She Built It® Instagram She Built It® CEO, Melanie Barr InstagramMelanie Barr LinkedInShe Built It® LinkedIn

Today's a special treat. I'm sitting down with Jessica Nelson & Stephanie Lindsey, co-founders of AI for Interiors and principals of Etch Design Group, a nationally recognized design firm based in Austin, TX.   When I first met them at a design retreat last year, I assumed we'd just be swapping project stories, not talking AI strategy. Then I realize these two are leading the conversation on how interior designers can use AI in a way that's practical, creative, and actually makes sense for real studios.   Jessica and Stephanie bring more than 30 years of combined experience, both as working designers and as tech-minded educators who know the ins and outs of this business. Their company, AI for Interiors, helps designers use tech to streamline workflow and automate the messy stuff without losing creativity, connection, or design vision.   Oh, and they also co-host two podcasts: AI for Interiors and 100 Lunches, where they break down design, business, and big tech changes in honest, easy-to-grasp conversations.   Today, we're making AI less intimidating and more actionable. So if you've been curious (but maybe a little overwhelmed), this one's for you. Grab your coffee, open your notes app, and let's get started.   Mentioned in this episode: Access the full video interview with Elana Steele of Steele Appliance here: https://www.reneedevignierdesign.com/applianceFind out more about Jessica and Stephanie here: Find out more about Jessica and Stephanie here: Website: http://www.aiforinteriors.com http://www.etchinteriordesign.com   Instagram:  https://www.instagram.com/etchdesigngroup/ https://www.instagram.com/aiforinteriors/   Find the full shownotes at: https://devignierdesign.com/ai-for-interior-designers 

This episode, we're talking with Christina Chau, Senior Content Manager at O.C. Tanner, about what employees really want from their workplaces in 2026.   We unpack Christina's process for gathering industry research and insights to determine the top five workplace culture trends for the coming year, find out what surprised her, and answer some burning questions from HR leaders and practitioners like you.   Stick around for the end of the episode where we'll talk about the ideas and actions you can take with you and implement at your own workplace.   A research analyst with nearly 20 years' experience, Christina uncovers employee perspectives and writes about the trends, insights, and best practices that create workplace cultures where people thrive. She uses her background in conducting and publishing primary research to tap into what the data says and why it matters to modern leaders.  Takeaways:  Human connection is so important. There is great tech out there that can enrich both connection and appreciation at work, but don't let it replace genuine, authentic, human moments. Use AI responsibly in your culture initiatives. Employees are asking for a lot from their workplaces now. They want inspiration from their teams, leaders, and employers; they want time to connect and time to recognize each other. Make sure to prioritize and encourage these experiences in 2026. Go read or watch Christina's 5 Workplace Culture Trends for 2026 content for more insights and actionable takeaways to implement at your organization this year.  The Culture by Design podcast is created by O.C. Tanner, the global leader in software and services that improve workplace culture through meaningful employee recognition.   If you want your organization to become a place where people can't wait to come to work in the morning, go to octanner.com. 

I've spent the past week letting AI agents do my work for me—and honestly? It's been a game-changer. In this episode, I'm diving deep into the world of AI agents and showing you exactly how I'm using them to save weeks of time in my business. If you've been hearing the buzz about AI agents but weren't sure where to start or how they're different from just chatting with ChatGPT, this episode is going to clear everything up. Here's the thing: AI agents aren't just chatbots. They actually DO stuff for you. They build. They research. They create. They solve problems while you move on to other things. And the tools available right now are more accessible than ever—many of them are free or under $20/month. In this episode, I'm covering: → What AI agents actually are and how they differ from traditional AI chatbots → The specific tools I'm using right now: Manus, Lovable.dev, Claude Cowork, Claude Code, Replit, and ChatGPT's agent mode → How I built multiple apps this week alone—a chatbot, a transcript tool, a scheduler, and even a healthcare app for a client—without being a developer → How an agent wrote an entire ebook for me from hours of raw transcripts (saving weeks of work) → Creating custom GPTs that act as specialized agents for tasks like writing Facebook ads, creating content, and more → The future of autonomous agents and why we've barely scratched the surface of what's possible → Real examples: landing pages built in minutes, marketing campaigns rewritten, email systems created, and research done automatically I also asked Claude Opus to brainstorm future agent possibilities, and some of the ideas—like ambient agents that passively observe your work, adversarial agents that stress-test your plans, and dream agents that develop your half-baked ideas—will blow your mind. Whether you're a coach, consultant, business owner, or just someone curious about how AI can actually work FOR you, this episode will give you practical ways to start implementing agents today.

-The Trump administration is planning on using Google Gemini to draft important federal regulations starting with the Department of Transportation. -TikTok's newly formed US entity is off to a very bumpy start. As the app continues to face technical issues affecting the recommendation algorithm, view counts and other features, TikTok is also seeing a wave of frustrated users uninstalling it. -Google has agreed to a $68 million settlement regarding claims that its voice assistant inappropriately spied on smartphone users. Plaintiffs claimed that the company's Google Assistant platform began listening to them after it misheard conversations that sounded like its wake words. Learn more about your ad choices. Visit podcastchoices.com/adchoices

"Use AI to review your work, not to replace it." Notable Moments [02:34] AI arms race explained [03:53] Resume exaggeration risks [04:49] Employers using AI checkers [08:58] Editing vs writing with AI [09:55] Missing measurable accomplishments [12:08] Attention to detail example [14:21] Where to draw the line AI is changing how resumes are written and how they're evaluated. It can help your resume or quietly sink it. More employers are spotting AI-generated content and questioning its accuracy. In this episode, Tim Dyck breaks down common red flags recruiters and employers find in AI-generated resumes. He shares why employers are becoming more skeptical and how candidates can use AI responsibly without sacrificing credibility or accuracy. Read the blog for more from this episode. Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions   Email: tim@bestculturesolutions.ca Connect with Katie: Katie@onesparksolutions.com    

John Maytham speaks to Professor Gert van Zyl, Head of the Division of Medical Virology and Executive Head of the Department of Pathology at Tygerberg and Stellenbosch University. He helps us understand how this technology works, why bacteriophages are back in the spotlight, and whether AI-driven biology could safely change how we treat stubborn and drug-resistant infections. Afternoon Drive with John Maytham is the late afternoon show on CapeTalk. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

"Use AI to build better relationships, not replace them." In this Stay Paid Q&A episode, agents call in with three of the most important questions in real estate today: how to break into commercial, how to use AI without losing trust, and how to convert intent-based leads with ads and follow-up. Luke and Josh share tactical advice on mentorship, networking, AI adoption, calling strategies, and why volume is the true separator between average and top producers.

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AI can be an incredible tool to save time, boost creativity, and streamline your content, but how do you use it without losing your authentic voice?In this episode, I'm joined by Dan Cumberland, founder of Dan Cumberland Labs, to explore how therapists, coaches, and small business owners can use AI tools like ChatGPT or Claude without sounding robotic or generic.We cover:* Common therapist concerns about using AI* How to treat AI as a collaborator (not a replacement)* The POWER Framework: How to get better AI output* Building a brand voice guide* How AI frees up time for life, family, and creative work* Using AI to repurpose podcast & YouTube content* Dan's tips for delegating content without losing your voiceThis episode is packed with practical tips if you're looking to scale your message, free up your schedule, and still sound like you.Resources:Want to launch your online course?Check out our new membership site! Find out more and get on the Haven Waitlist here.

Marianne Murciano, Bob Sirott's wife and founder of Savvy-Planet, joins Bob to discuss how AI tends to agree with us, even when we’re wrong, and how you can train it to help keep your mind sharp. Some of those ways include asking it to challenge your ideas and requesting a different point of view. Marianne […]

A will that looks proper on paper can still fall apart under real scrutiny. We walk through a striking Court of Appeal decision where a 92‑year‑old's revised will took 18 nieces and nephews from life‑changing inheritances to token gifts, while siblings stood to gain over a million each. The key isn't drama; it's doctrine. When circumstances around a will raise well‑grounded suspicion—undue influence, unclear capacity, or radical shifts without explanation—the usual presumption of validity drops away, and the burden flips to the person pushing the will to prove it's sound.We unpack how that burden‑shifting works, why “residue” can hide huge sums, and what evidence is needed to show the testator actually understood the size and consequences of their choices. You'll hear how earlier documents, contradictory statements, and who drafted instructions can become powerful facts. In the end, the appellate court restored the original 2001 will, returning substantial shares to the nieces and nephews and offering a roadmap for spotting red flags in estate planning.Then we change gears to civil costs in British Columbia. A neighbour dispute over excavation damage led to a modest award in the Supreme Court, raising hard questions about forum selection, mitigation duties, and how costs can swing based on strategy and behaviour. One twist: the self‑represented plaintiffs relied on AI, which produced fake case citations. Thankfully, counsel caught the hallucinations immediately, but there were still cost consequences—and a clear lesson. Use AI as a starting point, never an authority. Verify every citation on CanLII, read the full text, and note up decisions to see what the law is today, not yesterday.If you care about clean estate planning, sound litigation strategy, and staying safe with legal tech, this conversation is your checklist. Subscribe, share with someone who needs it, and leave a quick review to help others find the show. What part challenged your assumptions most?Follow this link for a transcript of the show and links to the cases discussed. 

Summary In this episode, Andy talks with Olivia Montgomery, Associate Principal Analyst at Capterra and a PMP. They discuss how artificial intelligence is reshaping project management tools, skills, and expectations. Olivia brings a rare perspective, combining hands-on experience leading a PMO with years of research into how organizations evaluate, adopt, and struggle with project management software. Olivia and Andy explore why buying AI-powered tools is often easy, but realizing real value from them is much harder. Olivia explains the shift from buying software based on seat count to buying based on capability, why security is both the top source of satisfaction and frustration, and how unclear success metrics can quietly derail adoption. They also dig into the hidden risks of delegating too much to AI, including data governance blind spots and misplaced trust in tools that feel intuitive but have real limitations. You'll also hear why emotional intelligence is becoming more important as technology advances, how PMs can stress-test AI tools before committing, and which skills will separate the next generation of project leaders from the rest. If you're trying to prepare for the future of AI, tools, and skills in project management, this episode is for you! Sound Bites "Buying tools is very easy. Realizing the value is extremely difficult." "Security is not IT's job. It's the whole company's job." "If your main metric is just 'use AI,' that's a red flag." "AI is very good at predicting what is most likely to happen next, and terrible at predicting black swan events." "Emotional intelligence is what helps you move forward when technology can't." "Use AI to generate a first draft. That's the safest place to start." "If you don't know the topic well yourself, you won't spot when AI gets it wrong." "Confidence in AI can grow faster than readiness, and that's where problems start." "AI can flag a risk, but it cannot tell you why people are stuck." "Data governance is going to set project managers apart in the future." "No matter what job you have in ten years, emotional intelligence will still matter." Chapters 00:00 Introduction 02:00 Start of Interview 02:10 Olivia's Role and Career Path 06:53 Shifts in How Organizations Choose PM Software 08:23 The Security Satisfaction and Frustration Paradox 11:25 Why AI Tools Are Easy to Buy but Hard to Use Well 20:18 Warning Signs of Overconfidence in AI 24:03 How to Stress-Test AI Tools Before Buying 27:50 Why Emotional Intelligence Matters More with AI 34:28 The Future of Project Management Software 40:08 Skills That Will Define the Next Generation of PMs 45:20 Where to Follow Olivia's Work 46:20 End of Interview 46:40 Andy Comments After the Interview 49:15 Outtakes Learn More You can follow Olivia Montgomery and her research on LinkedIn at linkedin.com/in/olivia-montgomery. For more learning on this topic, check out: Episode 479 with Matt Mong, about the AI skills you need to stay relevant in the years ahead Episode 463 with Faisal Hoque, on how to transcend the fear and hype around AI Episode 384 with PMeLa, the first-ever interview with an AI on a leadership or project management podcast Level Up Your AI Skills Join other listeners from around the world who are taking our AI Made Simple course to prepare for an AI-infused future. Just go to ai.PeopleAndProjectsPodcast.com. Thanks! Pass the PMP Exam If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader, that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: Artificial Intelligence, Project Management Software, Project Management, Business Acumen, Data Governance, Security, Emotional Intelligence, AI Adoption, Future Of Work, Leadership Skills, Technology Strategy The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license

AI can help you create more content without stealing more of your time, but only if you're using it the right way. In this episode, we're breaking down how to use AI as a content multiplier, not a time-suck, so you can repurpose smarter, stay consistent, and scale your social media without adding hours to your schedule.100 Attention Grabbing Caption Starters: https://bit.ly/GDGCFreebie_100AttentionGrabbingCaptionStartersThe Vault: https://bit.ly/TheVaultOfficialThe Authority Effect: How to Become the Woman People Buy From: https://bit.ly/the-authority-effect-masterclassJoin The Vault & Get Instant Access to 75+ Courses, Monthly Zoom Sessions, Curated Curriculum to fit your biz needs, New Courses add Each Month, and so much more!https://bit.ly/TheOfficialVault Grab your FREE copy of my book, ‘Boss It Up Babe!'https://bit.ly/BOSSItUpBabeBookHost Bio:Kimberly Olson is a self-made multi-millionaire and the creator of The Goal Digger Girl, where she serves female entrepreneurs by teaching them simple systems and online strategies in sales and marketing. Through the power of social media, they are equipped to explode their online presence and get real results in their business, genuinely and authentically. She has two PhDs in Natural Health and Holistic Nutrition, has recently been recognized as the #2 recruiter in her current network marketing company globally, is the author of four books including best-sellers, The Goal Digger and Balance is B.S., has a top 25 rated podcast in marketing and travels nationally public speaking. She is a mom of two and teaches others how to follow their dreams, crush their goals and create the life they've always wanted.Website: www.thegoaldiggergirl.comInstagram: www.instagram.com/thegoaldiggergirlFacebook: www.facebook.com/thegoaldiggergirlYoutube: www.youtube.com/c/thegoaldiggergirlGrab The Goal Digger Girl Journal: https://amzn.to/3BeCMMZCheck out my Facebook groups for those that want to build their business online through social media, in a genuine and authentic way:Goal Digging Boss Babes: http://bit.ly/GoalDiggingBossBabesFempreneurs:  https://bit.ly/FempreneursCashFlowQueensLeave a review here: Write a review for The Goal Digger Girl Podcast.Subscribing to The Podcast:If you would like to get updates of new episodes, you can give me a follow on your favorite podcast app.

If your team is texting “How do I…?” at 7PM, you've become their expensive search engine. At your CEO salary, that's draining time and focus.This isn't about being mean. It's about breaking the habit of training your team to lean on you for every answer—and giving them tools to solve problems on their own. That's where the 3-Text Test comes in, with a little AI backup to take you out of the loop for good.In this episode, you'll learn:How your “helpful” answers are actually creating team helplessnessThe 3-Text Test framework for knowing when it's time to systematize instead of answering againSimple AI-powered tools(FAQs, workflows, custom bots) that stop repetitive questions at the sourceHow one founder cut leadership interruptions by 40% in two weeks by teaching this method to her teamThis episode at a glance:[00:00] – Why answering makes you the bottleneck, not the leader[01:30] – The psychology: asking you is faster than thinking[02:15] – The 3-Text Test explained step by step[03:30] – AI as your 24/7 system for repeat questions[04:15] – Founder case study: 40% fewer interruptions in two weeks[05:00] – Your brain is worth more than $7.50/hr answers—protect itResources and links mentioned in this episode:10 Ways AI Will Make You a Better Leader Follow Dawn on LinkedIn Join the waitlist for the AI for Founders PlaybookSend us a textWant to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.

In this episode, I take you behind the scenes and show you exactly how I use AI to create content faster without losing my voice, my standards, or my brand.

Episode 436 | AI and Automation: What Should School Owners Actually Use? Podcast Description AI is everywhere right now—and for a lot of martial arts school owners, it's either exciting—or overwhelming. In Episode 436, Duane Brumitt and Shihan Allie Alberigo cut through the hype and get practical about what AI and automation are actually good for inside a school. They talk about why tech won't fix broken fundamentals, how to audit your numbers before you start building automations, and the real-world use cases that can save you time without turning your school into a “robot school.” Along the way, they share stories from the trenches—including Allie using AI to create a ninja “we miss you” video, using ChatGPT to rewrite a heated parent message into something kind and effective, and why too many automations can create “white noise” that makes families tune you out. Key Takeaways AI and automation are different tools. Automation is “if/then” triggers (texts, emails, reminders). AI is adaptive and conversational (helping with replies, content, and decision support). AI won't fix broken fundamentals. It can't repair a weak offer, unclear schedules, poor culture, or bad sales conversations—but it can improve speed, consistency, and follow-through. Audit before you automate. Track lead response time, booking rate, show-up rate, close rate, and first-90-day retention before you start adding more tech. Speed still wins. When possible, the best move is still personal contact fast—call or text a lead within minutes. Too many automations can backfire. If families get flooded with emails/texts, it becomes “white noise” and they opt out. Use AI to communicate with more care. Allie shares how he used ChatGPT to rewrite a message to a parent (when emotions were high) and it completely changed the outcome. Must-haves first. Automated lead follow-up, scheduling/confirmations, and no-show recovery are the highest ROI automations. Nice-to-haves next. Content help, review requests, and referral prompts can work great once your basics are clean. Don't automate the important stuff. Billing disputes, cancellations, complaints, and emotionally charged conversations need a human. Guardrails matter. Build a voice guide, set rules (tone, language, escalation), and always offer a “talk to a human” option. Action Steps for School Owners Do a quick audit this week. Lead response time (minutes, not hours) Booking rate Show-up rate Close rate First 90-day retention Fix your #1 leak before adding new tools. If your show-up rate is low, focus on confirmations and reminders. If your close rate is low, focus on sales conversations. Let the numbers tell you what to fix. Set up (or clean up) your must-have automations. Instant lead follow-up (text/email) Scheduling + confirmations No-show follow-up + reschedule prompts Audit your existing automations for “white noise.” Check if families are receiving overlapping offers or too many messages. Clean up old tags, old campaigns, and outdated promos. Use AI as your “calm-down coach” for tough messages. Before you hit send on a heated reply, paste it into ChatGPT and ask: “Rewrite this in a loving, compassionate, clear way.” Build an FAQ/onboarding library to reduce repetitive questions. Put your most common questions in one place (website/app/videos): uniforms, promotions, how early to arrive, what to expect, etc. Create a simple weekly stats habit. Start small: trials booked, trials showed, enrollments, and which program they chose. Then build from there. Set guardrails so you don't become a “robot school.” Create a voice guide (phrases you use/never use) Define when a human takes over (complaints, cancellations, billing, pricing) Always offer a human option Additional Resources Mentioned Spark Membership Software (automations, follow-up, reporting) LeadHunter Media (lead follow-up + AI texting support) Notion (used to track automations and systems) Upstream by Dan Heath (the “stop rescuing people downstream” story) Atomic Habits by James Clear Everybody Matters (mentioned as a book Duane is filtering through AI) Dan Sullivan (concept: “I always have a person between me and the technology”) If you enjoyed the episode, please subscribe, leave a review, and share it with another school owner. And remember: AI should give you more freedom—not more work.

As we begin a new year, Andrew Pudewa and Julie Walker sit down to talk about a question that is on every educator’s mind: how and when to use AI? With the swiftly changing technology, Andrew notes that our conclusions today may change in a month. With that in mind, he provides some suggestions for how to think about the use of AI and how to best prepare students to use AI well. Referenced Materials Structure and Style® for Students: Year 1 Level C A Tale of Two Cities by Charles Dickens That Hideous Strength by C.S. Lewis Podcast 481: Writing Across the Curriculum with Dr. O’Toole The Chronicle of Higher Education Transcript of Podcast Episode 513 If you have questions for Andrew, send them to podcast@IEW.comPerhaps your question will be answered at the next Ask Andrew Anything (AAA). If you have questions about IEW products or classes, contact customer service at 800.856.5815 or info@IEW.com

Most people jump into AI because it's “cool,” “new,” or “everyone is using it”… and they end up wasting hours going down rabbit holes with no meaningful results. Igor explains why this happens and how you can avoid it by adopting a goal-oriented approach.

Mek Stittri, CTO at Stuut, breaks down a leadership skill that sounds simple but gets messy fast, trust, then verify. You will learn how to delegate without losing control, how to stay close to the work without becoming a micromanager, and how AI is changing what it means to review and own technical outcomes. Key takeaways• Trust and verify starts with alignment, define success clearly, then keep a real line of sight to outcomes• Verification is not micromanagement, it is accountability, your team's results are your responsibility as a leader• Use lightweight mechanisms like weekly reports, and stay ready to answer questions three levels deep when speed matters• AI is pushing engineers toward system design and management skills, you will manage agents and outputs, not just code• Fast feedback prevents slow damage, address issues early, praise in public, give direct feedback in privateTimestamped highlights00:41 Stuut in one minute, agented AI for finance ops, starting with collections and faster cash outcomes01:54 Trust without verification becomes disconnect, why leaders still need to get close to the details03:42 The three levels deep idea, how to keep situational awareness without hovering06:33 The next five years, engineers managing teams of agents, system design as the differentiator11:40 Feedback as a gift, why speed and privacy matter when coaching16:54 The timing art, when to wait, when to jump in, using time and impact as your signal19:43 Two leaders who shaped Mek's leadership style, letting people struggle, learn, and then win23:29 Curiosity as the engine behind trust and verificationA line worth repeating“Feedback is a blessing.” Practical coaching moves you can borrow• Set the bar up front, define the end goal and what good looks like• Build a steady cadence, short weekly updates beat occasional deep dives• Calibrate your involvement, give space early, step in when time passes or impact expands• Make feedback faster, smaller course corrections beat late big confrontations• Use AI as a reviewer, get quick context on unfamiliar code and decisions so you can ask better questionsCall to actionIf you found this useful, follow the show and share it with a leader who is leveling up from IC to manager. For more leadership and hiring insights in tech, subscribe and connect with Amir on LinkedIn.

I'm feeling a little spicy today, so let me ask you something: Is AI making you smarter or is it distracting you from what actually matters? Here's what I'm seeing with my clients right now. Business owners are losing money because they're outsourcing their decision-making to AI. People are trying to solve life problems at 3am by chatting with algorithms trained on data from people they'd never take advice from in real life. AI is an incredibly powerful tool, but we're at a critical moment where we need to pay attention to our attention. Today, we're talking about using what I call actual intelligence: yours. Featured Story Yesterday was chilly here in Daytona Beach, so my wife and I stayed inside with the fireplace on. We decided to wait until evening to watch the Landman finale, like it was 1978 and we were waiting for it to actually air on TV. But throughout the day, I'm scrolling Facebook and seeing all this wild stuff about the episode. Massive violence, shocking wedding scenes, cast members freaking out. I couldn't wait to see this massacre. We finally watch it, and it was nothing like that. Pretty good show, but completely different from what the online buzz promised. That's when it hit me: this wasn't manipulative people writing clickbait. It was AI making stuff up in real time, getting clicks and scrolls. We're living in a moment where you can't trust anything anymore. Important Points Whatever gets your attention gets your focus, and whatever you focus on is exactly what you get in your life. AI gives you the answers you want to hear based on what you've told it before, not necessarily what you need. Business owners are struggling to get leads because people don't trust anything in this AI-saturated world. Memorable Quotes "AI is like having 10 million PhDs working for you for the cost of a couple of bucks at Starbucks coffee." "The people you'd never take advice from in real life are making you dumber at 3am through AI chat sessions." "We're way beyond information overload now. You need adequate information and your own actual intelligence." Scott's Three-Step Approach Pay attention to where your attention is going and recognize when AI is taking you off track from your goals. Use AI as a tool for specific tasks and resources, not as the ultimate decision-maker for your business or life. Trust yourself first, gather adequate information like the Stoics taught, and stay focused on what drives you. Chapters 0:02 - Is AI making you smarter or stealing your dreams? 1:17 - What gets your attention determines everything you get 2:46 - How AI is wearing out my clients right now 4:24 - The scary truth about who's training your AI 7:27 - Why I stay sloppy on purpose (and you should too) 7:44 - The Landman finale that never happened Connect With Me Search for the Daily Boost on YouTube, Apple Podcasts, and Spotify Email: support@motivationtomove.com Main Website: https://motivationtomove.com YouTube: https://youtube.com/dailyboostpodcast Instagram: https://instagram.com/heyscottsmith Facebook Page: https://facebook.com/motivationtomove Facebook Group: https://dailyboostpodcast.com/facebook Learn more about your ad choices. Visit megaphone.fm/adchoices

Here’s a question that’ll make your head spin: You just inherited 50 neglected accounts, and your customers feel taken for granted. How do you reposition yourself as a high-value partner instead of just another transactional vendor who’s about to disappoint them? That’s the question posed by Scott Northway, and it’s one of the most common challenges I see in sales today. A new account manager takes over, inherits a book of business that’s been ignored, and now has to figure out how to rebuild relationships with customers who’ve been collecting dust. If you’re nodding your head right now, you’re not alone. Poor account management is quietly bleeding companies dry, and most leaders have no idea how much revenue they’re leaving on the table. The Brutal Truth About Why Customers Leave When we survey customers through our consulting projects with clients who are hemorrhaging accounts, here’s what we find: About 70 percent of the time, customers don’t leave because of price. They don’t leave because of product quality or service issues. They leave because they feel taken for granted. Let me give you a real example. I pay six figures annually for a software program that’s critical to my business. Every time my contract comes up for renewal, it’s like a circus. They fly people in. They wine and dine me. They promise the moon about how they’re going to support us and be our partner. Then once the contract is signed? Crickets. My account manager disappears for three years. If I don’t call them, they don’t call me. And here’s the thing: I actually like my account manager. I genuinely want to work with them. There are products I could buy, optimizations we could make, but I have to do all the work to make it happen. This is insane. And it’s costing companies millions. What Won’t Work: The Rookie Mistakes So you’ve inherited these neglected accounts. Here’s what you absolutely cannot do: Show up on their doorstep apropos of nothing and try to sell them something. If I’m an existing customer doing business with your company, and you show up trying to pitch me without acknowledging the elephant in the room, we’re probably done. It’s rude. It’s bad behavior. And it tells me you’re just like every other transactional vendor who doesn’t actually care about my business. The second mistake is spreading yourself too thin across all 50 accounts without any strategy. You’ll burn out, deliver mediocre service to everyone, and end up losing accounts you could have saved. The Human-to-Human Approach That Actually Works Here’s what does work: Be honest. Be human. Name the problem. Pick up the phone and say something like this: “Hey, I’m your new account manager. I recognize that no one’s contacted you in a while, and I’m sorry about that. I apologize. I’d like to do a fresh start. Would you give me the opportunity to get to know you better and learn about what’s important to you?” That’s it. Simple. Direct. Human. Now here’s the hard part: When you have that conversation, some customers are going to unload on you. If they really have felt taken for granted, they’re going to say some nasty things. They might complain about the last account manager. They might air grievances about problems that have been festering for months. And the most important thing you can do in that moment is shut up and listen. Don’t try to defend the past. Don’t talk over them. Don’t promise you’re going to be so much better than the last person. Just let them get it all off their chest. Let them talk it out, because people like people who listen to them. Then, if there’s something specific you can help them with, don’t make promises you can’t keep. Commit to one thing. Take care of that commitment. Honor it. Build trust slowly. That’s how you become a high-value partner through fanatical prospecting discipline applied to account management. The Smart Way to Triage 50 Accounts You can’t effectively manage 50 accounts with equal attention, so you need to segment fast. Use a simple A, B, C ranking by revenue and risk: A Accounts: Your largest customers or those at highest risk of churn. These get weekly or bi-weekly touchpoints. B Accounts: Solid mid-tier customers with growth potential. These get monthly check-ins. C Accounts: Smaller accounts that are stable. These get quarterly touchpoints. But here’s the secret weapon most account managers miss: Use AI and your CRM data to find the low-hanging fruit. Look for patterns like former buyers who’ve moved to new companies in your territory, customers who mentioned specific challenges in past conversations, or accounts showing signs of expansion readiness. One of the smartest things you can do is ask your AI tools: “Did anyone on this account ever mention their favorite sports team? Do they like to cook? What matters to them personally?” Those human details are gold for building real relationships in sales. The Retention Secret Nobody Talks About Here’s what kills me about account management: Retention is actually easy. If you’re just nice to people, for the most part, they’re going to be nice to you. It doesn’t take grand gestures. It takes consistency. A random text message: “Hey, just thinking about you. How’s everything going?” A quick video message once a quarter checking in. Remembering to ask how their kids’ soccer season went. Sending them an article relevant to their business with a note: “Saw this and thought of you.” Human beings at the core just want to be understood and they want to feel important, like they matter. That’s it. That’s the whole game. Your 30-60-90 Day Stabilization Plan If you’re inheriting neglected accounts, here’s your action plan: Days 1-30: Triage and stabilize. Reach out to every A account with your honest, human approach. Listen more than you talk. Identify immediate fires to put out. Days 31-60: Earn the right to advise. Deliver on your initial commitments. Start providing value without asking for anything in return. Build familiarity and trust through effective sales communication. Days 61-90: Focus on expansion. Now that you’ve proven yourself, you can start identifying opportunities to grow these accounts. But not before. Don’t bite off more than you can chew. Build familiarity, then trust, then earn the opportunity to expand the business. The Bottom Line Stop treating your existing customers like an afterthought. They’re your easiest path to revenue growth, but only if you actually treat them like they matter. Account management isn’t complicated. It’s about being human, being consistent, and actually caring about the people who are already paying you money. So pick up the phone. Send that text. Schedule that coffee. Make the small investments in relationships that compound into massive retention and expansion wins. That’s how you turn neglected accounts into your most profitable relationships. That’s how you build a book of business that actually grows. And that’s how you stop losing customers you already have. Ready to master the prospecting and relationship-building skills that drive account growth? Join us at Sales Gravy Live: Fanatical Prospecting Bootcamp in Atlanta, GA on March 10-11th. Two days of intensive training that will transform how you approach every customer conversation.

AI in medicine is best understood as a powerful tool and a conditional partner that can enhance care when tightly supervised by clinicians, but it becomes a problem when used as a replacement, deployed without oversight, or embedded in biased and opaque systems. Whether it functions more as a partner or a problem depends on how health systems design, regulate, and integrate it into real clinical workflows.​ Where AI Works Well Decision support and diagnosis: AI can read imaging, ECGs, and lab patterns with very high accuracy, helping detect cancers, heart disease, and other conditions earlier and reducing some diagnostic errors.​ Workflow and documentation: Tools that draft visit notes, summarize records, and route messages can cut administrative burden and free up clinician time for patients.​ Patient monitoring and triage: Algorithms can watch vital signs or wearable data to flag deterioration, triage symptoms online, and guide patients through care pathways, which is especially valuable with clinician shortages.​ Risks and Problems Errors, over-reliance, and "automation bias": Studies show clinicians sometimes follow incorrect AI recommendations even when the errors are detectable, which can lead to worse decisions than if AI were not used.​ Bias and inequity: If training data underrepresent certain groups, AI can systematically misdiagnose or undertreat them, amplifying existing health disparities.​ Trust, explainability, and liability: Black-box systems can undermine shared decision-making when neither doctor nor patient can understand or challenge a recommendation, and they raise hard questions about who is responsible when harm occurs.​ Impact on the Doctor–Patient Relationship Potential partner: By handling routine documentation and data crunching, AI can give clinicians more time for conversation, empathy, and shared decisions, supporting more person-centered care.​ Potential barrier: If AI outputs dominate visits or generate long lists of differential diagnoses directly to patients, it can increase anxiety, fragment communication, and weaken relational trust.​ How To Keep AI a Partner, Not a Problem Keep humans in the loop: Use AI as a second reader or coach, not a final decision-maker; clinicians should retain authority to accept, modify, or reject suggestions.​ Demand transparency and evaluation: Health systems should validate tools locally, monitor performance across different populations, and disclose AI use to patients in clear language.​ Align incentives with patient interests: Regulation, reimbursement, and malpractice rules should reward safe, equitable use of AI—not just speed, volume, or commercial uptake.​ In practice, AI in medicine becomes a true partner when it augments human judgment, enhances relationships, and improves outcomes; it becomes a problem when it is opaque, biased, or allowed to replace clinical responsibility.​        

In Part 1, we opened the door to AI. Now it's time to get practical. Rick Mulready walks us through the real, actionable ways photographers can use AI right now—from brainstorming content ideas on a walk to optimizing your website for the future of search. This is where it all clicks. Topics Covered: How to use AI as a thought partner to organize ideas, create outlines, and move projects forward faster Why GEO (Generative Engine Optimization) is the new SEO—and what you need to update on your site to stay visible Practical ways to use AI for marketing, operations, and the repetitive tasks draining your time and energy Creative uses for AI beyond business—from teaching kids to game creation to managing ADHD overwhelm What AI might look like in one year and five years—and why human connection will matter more than ever Willow Canvas: ⁠⁠⁠http://willowcanvasbackdrops.com/ Rick's Membership AI Playbook ⁠https://www.skool.com/ai-playbook/about?ref=682f9aabe3694002af406489fdcfac8f⁠ Connect with The Motherhood Anthology Join TMA! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Enrollment link ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠- https://themotherhoodanthology.com/photography-mentoring/ Connect with TMA: Website | Membership | Courses:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.themotherhoodanthology.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Free Community:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/themotherhoodanthology ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Our Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/themotherhoodanthology⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Connect with Kim: Site:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kimbox.com ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ IG⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kimbox 

Michael Topol, Co-founder and Co-CEO at MGT Insurance, explains why insurance is quietly becoming one of the most interesting data and AI problems in tech.We get practical about turning messy legacy data into usable signals, how agentic tools change decision making, and why culture and team design matter as much as the models.MGT Insurance is building a fully verticalized AI and agentic native insurance company for small businesses, pairing experienced insurance operators with top tier technologists. Michael breaks down what changed in the last few years that makes real disruption possible now, and what modern product delivery looks like when prototyping is cheap and iteration is fast.Key takeaways• Insurance is a data business at its core, but most incumbents cannot use their data fast enough because it lives across silos, mainframes, and old systems.• Modern AI lets teams combine internal data with public signals to speed up underwriting and improve consistency, without losing human judgement.• Vibe coding and rapid prototyping collapse the gap between idea and implementation, bringing product, engineering, and the business closer together.• Senior talent gets more leverage in an AI driven workflow, and small teams can ship faster by focusing on problem solving, not just building.• Pod based teams, fixed outcome planning, and strong culture help regulated companies move quickly while staying inside the rules.Timestamped highlights00:44 What MGT Insurance is, and what “AI and agentic native” means in practice02:09 Why small business insurance matters more than most people realize06:06 The real blocker for incumbents, data exists but it is not usable08:55 Vibe coding in a regulated industry, where it helps first12:54 Requirements are shifting, prototypes bring teams closer to the real problem17:26 The pod structure, plus the Basecamp inspired approach to scoping and shipping20:52 Better, faster, cheaper, why AI finally makes all three possible22:11 Where to connect, and who they are hiringA line you will remember“Insurance is really just a big data problem.”Pro tips you can steal• Build cross functional pods early, include a domain expert, a technical product lead, and a senior engineer from day one.• Scope for outcomes, not perfect specs, then let the team decide the depth as they build.• Use AI to automate collection and synthesis, then keep humans focused on the decisions and trade offs.Call to actionIf you enjoyed this one, follow the show and share it with a builder who is trying to ship faster with a smaller team.

On this episode of The SaaS CFO Podcast, host Ben Murray sits down with Nitin Mahajan, founder of Quick Ads. With an impressive background spanning engineering, strategy, and consulting at firms like McKinsey and Accenture, Nitin Mahajan shares the story behind Quick Ads—a platform set to revolutionize advertising for small and medium businesses using AI and proprietary data. The conversation dives into the challenges these businesses face, the evolution of ad tech, and Quick Ads' unique approach of combining software and services with an outcome-based pricing model. Nitin Mahajan also opens up about the company's capital-efficient journey, fundraising, and their mission to create a visual system of record for marketing teams, all while keeping growth and profitability in sharp focus. Whether you're a SaaS founder or just fascinated by the future of digital marketing, this episode is packed with insights you won't want to miss. Show Notes: 00:00 Ad Inefficiency and Modern Challenges 06:12 "Choosing Your Business Growth Path" 07:56 "Data-Driven AI, Not Software" 11:10 "Future of Software in AI" 13:33 "Quick Ads Info and Insights" Links: SaaS Fundraising Stories: https://www.thesaasnews.com/news/quickads-raises-1-7-million-seed-round Nitin Mahajan's LinkedIn: https://www.linkedin.com/in/nitinmahajan2/ QuickAds' LinkedIn: https://www.linkedin.com/company/quickads-ai/ QuickAds' Website: https://www.quickads.ai/ To learn more about Ben check out the links below: Subscribe to Ben's daily metrics newsletter: https://saasmetricsschool.beehiiv.com/subscribe Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray

Ruth Gotian: Networking in the Age of AI Ruth Gotian is the former Chief Learning Officer and Associate Professor of Education in Anaesthesiology at Weill Cornell Medicine. Thinkers50 has ranked her the #1 emerging management thinker in the world, and she’s a top LinkedIn voice in mentoring. She’s the author of The Success Factor and, with Andy Lopata, The Financial Times Guide to Mentoring. Most of us recognize the value of building a better network, but we also know the time and dedication it takes. In this conversation, Ruth and I explore how we can use AI tools to do some of the administrative legwork so that we can spend more time on the real relationship-building. Key Points McKinsey reports that since the pandemic, most people's networks have shrunk or stalled. Consider the 90/9/1 rule: 90% of people lurk in online communities, 9% interact somewhat regularly, 1% post and lead the conversation. Use AI to enhance, not replace, your communications. Invite AI to do the administrative legwork (i.e. brainstorming, proofreading) so you focus on the human aspects. Ask AI to analyze speaker and attendee lists in advance at conferences in the context of your goals. Consider being the person that puts together an in-person dinner or gathering at a conference. Use AI to help you prep questions and discover the best people to invite. Ask AI to help complete your LinkedIn profile. An All-Star LinkedIn profile makes it substantially more likely that you'll get surfaced to others. Resources Mentioned Networking in the Age of AI by Ruth Gotian Related Episodes How to Grow Your Professional Network, with Tom Henschel* (episode 279) How to Build a Network While Still Doing Everything Else, with Ruth Gotian* (episode 591) The Key Elements of a Powerful Personal Brand, with Goldie Chan* (episode 757) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Discover practical strategies with Dan Barber for overcoming imposter syndrome, building resilient tech teams, and leveraging AI as an ally. Learn how consulting skills, clear goals, and supportive cultures drive success in technology and AI-driven environments.

Gary Mishuris is a CFA and managing partner of Silver Ring Value Partners who combines MIT computer science training with behavioral discipline to practice intrinsic value investing while pioneering practical AI integration in fundamental research.The episode is sponsored by TenzingMEMO — the AI-powered market intelligence platform I use daily for smarter company analysis. Code BILLIONS gets you an extended trial + 10% off.https://www.tenzingmemo.com/And if you haven't yet, find me on Substack!3:00 - Gary frames AI through personal experience: recalls Fidelity portfolio manager using legal pad instead of Excel 25 years ago—illustrates how refusing modern tools creates disadvantage, not discipline.5:30 - The two extremes of AI: Luddite view (AI pollutes your process) vs. magic genie fallacy (ask AI for winning stocks). Reality: AI enables more efficient work, but you still do the hard work.7:15 - “AI natives” concept: younger professionals naturally integrate AI like digital natives adopted technology. Gary warns against becoming dinosaurs by refusing to explore AI's capabilities.12:00 - Key insight: AI forces introspection about your investment process. Where do you add unique value and judgment? Where are repetitive tasks easily enhanced by machines? Must stay “on the loop” and verify outputs.22:00 - Practical AI applications: earnings call analysis, pattern recognition across transcripts, competitor analysis, business model breakdowns. AI excels at synthesis and organization tasks.35:00 - Critical limitation: AI hallucinates and makes mistakes. Never trust blindly. Use AI to generate drafts, frameworks, and organize information—then apply human judgment and verification.45:00 - Discussion of behavioral traps: AI can create illusion of thoroughness through volume. Don't confuse encyclopedic reports with quality analysis. Reference to Buffett's one-page 1951 Geico analysis.58:00 - Warning about endless research: Know when to stop turning rocks. AI makes it too easy to keep researching instead of making decisions. Investment case should fit on one page.1:05:00 - Shorting discussion: timing challenges, asymmetric risk. Emphasis on finding your own process—what works for others may not work for you.1:10:00 - Final wisdom: “Don't equate length with quality. Quality is quality”—whether generated with AI assistance or not. Process matters more than tools.Podcast Program – Disclosure StatementBlue Infinitas Capital, LLC is a registered investment adviser and the opinions expressed by the Firm's employees and podcast guests on this show are their own and do not reflect the opinions of Blue Infinitas Capital, LLC. All statements and opinions expressed are based upon information considered reliable although it should not be relied upon as such. Any statements or opinions are subject to change without notice.Information presented is for educational purposes only and does not intend to make an offer or solicitation for the sale or purchase of any specific securities, investments, or investment strategies. Investments involve risk and unless otherwise stated, are not guaranteed.

Let Rocket Money help you reach your financial goals faster.Join at RocketMoney.com/KINDAFUNNY Go to Factormeals.com/kindafunny50off and use code kindafunny50offto get 50% off your first box, plus Free Breakfast for 1 Year. Come to our In Review Live Show in SF! January 28th!!!Get tickets at Kindafunny.com/SketchFest Meta closes some big VR studios, we finally have some new Steam Machine info, and Ninja Theory is no longer working on Project Mara. Thank you for the support! Run of Show - - Start - Meta has closed several studios, including ‘Splosion Man studio Twisted Pixel and Asgard Wrath's Sanzaru Games - Chris Scullion @ VGC - Steam Machine Verified requirements will have 'fewer constraints' than Steam Deck, says Valve - Bryant Francis @ Game Developer - Ad - New Hellblade That's More of a 'Game' Reportedly In the Works, Ninja Theory No Longer Working on Project Mara - Tom Philips @ IGN - ‘EA is getting more shit than they deserve': Split Fiction director Josef Fares defends Hazelight's publishing partner - Chris Scullion @ VGC - Boss of Stellar Blade Developer Says It Needs to Use AI to Compete With Overwhelming Manpower of China and U.S. Studios - Vikki Blake @ IGN - "Backyard Sports" animated special reveals first look at voice cast - Variety - Wee News! - SuperChats & You‘re Wrong Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of The Dept. Omar sits down with AI expert Alicia Lyttle for a deep, practical conversation on how entrepreneurs, creators, and leaders can use AI as a real advantage. Together, they break down how to actually start using tools like ChatGPT and Gemini, how to think about AI as a productivity and income multiplier, and why prompting, training, and human judgment matter more than the tools themselves. Alicia shares real-world examples of how AI is saving time, increasing revenue, and helping people move faster from idea to execution, while Omar ties it back to stewardship, creativity, and building trust in a rapidly changing world. If you've felt overwhelmed, skeptical, or behind when it comes to AI, this episode will give you clarity, confidence, and a clear starting point.