Podcast appearances and mentions of sally beauty

Sponsored by It's a 10 Enterprises and Carolyn Aronsonhttps://bit.ly/4iQpTyohttps://bit.ly/4khuGtThttps://bit.ly/447moixhttps://bit.ly/3XFoDWwInterview with Carolyn Aronson:Carolyn Aronson is a successful entrepreneur, philanthropist and the founder and CEO of It's A 10 Haircare, one of the only female-owned professional hair care brands in the world. She announced full ownership of It's A 10 Haircare in 2017 and bought out her partner. In addition, as of November 2020, Carolyn announced the launch of Be A 10 Cosmetics, where she is also the Founder, CEO and owner of the brand. And in 2023, was announced as a co-founder of new men's at-home hair color line, Rewind It 10 alongside her husband, Jeff Aronson and rapper, Fat Joe.A self-made entrepreneur, Aronson began her career with 20+ years as a hair stylist and salon owner and continues to hold licenses in multiple states. It's A 10 Haircare was born out of her frustration with brands that produced dozens of products with single benefits and hard-to-follow claims. She envisioned a line that was for everyone and delivered full, salon-quality results in just one bottle. She began with a star product, Miracle Leave-In, and the line quickly rose to fame through pro hair stylists, who shared the cult-favorite product with their clients. Since then, over 10 million bottles of the Miracle Leave-In are sold annually.Now a successful, global hair product company with a passionate celebrity and consumer following, It's A 10 Haircare products are sold in more than 25,000 professional independent salons and 15,000 professional salon chains like Sally Beauty, Ulta, Cosmoprof, SalonCentric, Regis and more. Furthermore, the brand also announced their launch into the extensions-space, by unveiling their line called, EX10SIONS by Carolyn. Carolyn plans to replicate the same booming success in the makeup industry with Be A 10 Cosmetics, as the brand is answering their customers' needs - the ability to achieve a flawless makeup look in 10 minutes or less. Currently, Carolyn is bringing It's a 10 global, expanding the brand into 100+ countries, including major markets from the UK to India. Some international retailers include Harrod's in the United Kingdom, and Chatters in Canada. In addition to her role as CEO and founder, Carolyn has been the face of her brand, appearing on QVC UK. With the global success of her brand, Carolyn was committed to expanding her influence in the dynamic world of haircare. After being approached by several brands over the years, she acquired Nisim® in December 2023, thanks to her belief in their science-backed formulations, which she is rebranding to Arise by the end of 2025. In January 2025, Carolyn launched Cloud Haircare – a high-performing, affordable, vegan & clean haircare line – at CloudHaircare.com, CVS stores nationwide, and CVS.com. In Q1, the brand will expand to Walmart stores and Walmart.com. With Cloud Haircare, Aronson is expanding her portfolio into the mass retail space, aiming to lead the category with innovative products at accessible prices.Carolyn has a fierce passion to create and provide value to the community, so every brand, formula and product she oversees needs to be a 10 out of 10. It's a 10 Enterprises, a collection of top-quality brands...

Gregory Patterson, a beauty industry veteran of 25 years, discusses staying authentic in the beauty industry. He emphasizes the importance of evolving, learning, and collaborating with others. Gregory shares his journey from beauty school to working with celebrities and major brands like Sally Beauty, where he's signed his 10th year contract. He stresses treating all clients equally, whether famous or not, and the value of continuous learning. He advises new stylists to master the basics before venturing into high-pressure environments and to seek out mentorship. Gregory also highlights the significance of honesty and integrity in building long-term client relationships. To connect and support Gregory, visit and follow https://www.gregorypattersonhair.com/ https://www.instagram.com/gregorypattersonhair

In this episode, we sit down with Tori Nook, a trailblazing businesswoman in the world of commercial real estate. We dive deep into Tori's incredible journey from humble beginnings in Canfield, Ohio, to securing major clients like Sally Beauty and Dollar Tree.Tori shares her story of how she climbed the ladder in a male-dominated industry, emphasizing the importance of hard work, reputation, and determination. We explore her experiences with cold calling, mentorships, and the impact of her immigrant roots. Tori candidly discusses the challenges she's faced, including managing anxiety, balancing motherhood with her career, and hiring women in a scarce industry.Whether you're an aspiring entrepreneur or a seasoned professional, Tori Nook's story is sure to inspire and motivate. Tune in as we celebrate her accomplishments and explore the keys to her ongoing success. Don't forget to engage with us on social media and share your thoughts on this episode of Limitless Podcast!Web: zuckerinvestmentgroup.comIG: instagram.com/zuckerinvestmentgroupX: twitter.com/ZIG_CRE

Some of the headlines in today's podcast: How many households will shop Prime Day? Target countered Prime Day with weeklong sales event Grocery helps make Walmart+ week in June preemptive success Instacart enables shoppable YouTube ads for CPG brands Walmart's off-site customer journey insights for suppliers E.l.f. tests real-world commerce on Roblox Seasonal membership promotion at DoorDash Walmart and Hy-Vee are rolling out Electronic Price Tags in-Store Makeup by Mario launches AR mirror at Sephora Generative AI chatbot for store employees Perfect Corp. and Face Haus partner to bring AI skincare Sally Beauty expands sameday delivery with Instacart Albertsons enters e-com partnership with Grubhub Google pulls ahead of Amazon in robotaxi race Apple is an AI player – does it change the game for retailers?

A $10 Million Dollar lawsuit in Potomac?? This lawsuit between Keiarna Stewart and Desperate Deborah Williams is seriously heating up with Deborah countersuing for $7 million dollars! A hot mess! More bad (?) news for Kenya Moore Hair Care, TEA GIF is cancelled and more! #RHOA #RHOP #TeaGIF #FoxSoul If You'd Like To Support This Channel: Cashapp: $bwashley5 Connect With Me: Blog: thebrookeashley.com IG: thebrookeashley_ Twitter: thebrookeash Tik Tok: thebrookeashley1 For Business/Promo Inquiries: Email: thebrookeashley5@gmail.com

This episode is all about the Sally Beauty of it all when it comes to Kenya Moore Hair Care! An alleged Store Manager note was posted to Reddit that claims that the Hair Care line was already discontinued before the allegations against Kenya Moore were publicized. We also discuss the the opening teaser for the Real Housewives of Orange County Season 18! Its looking like Shannon will be battling the DUI and her drinking! We Need To Talk About This! Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

In this two part series, Ceata E. Lash, Founder of The PuffCuff LLC, shares her inspiring journey, which began unintentionally when she stopped chemically straightening her hair and embraced her natural curls. Facing headaches from conventional styling accessories, she envisioned a new hair tool. Leveraging her engineering connections at her community college job, she developed a prototype. Ceata recounts how her product, initially a side hustle, evolved into a full-fledged business launched on Amazon in 2014. She delves into the challenges of educating customers about her unique product and the importance of utilizing available resources, such as the Small Business Development Center (SBDC) and a supportive patent lawyer. Throughout the episode, Ceata discusses the value of perseverance, recognizing signs, and the differences in business startup approaches across cultures. Her determination and strategic networking led to retail success, including partnerships with major retailers like Sally Beauty, Target, TJ Maxx, and HSN. Ceata's path to winning the President's Innovation Award from Sally Beauty and the lessons she learned along the way are also highlighted. Stay tuned next week for part 2 of this dynamic conversation. Follow @ThePuffCuff or visit https://thepuffcuff.com/ Tune in to learn more from Ceata and Kendra!

While Sally Beauty Holdings acknowledged the challenges and opportunities ahead, the executives' statements during the earnings call reflected a realistic and nuanced approach to navigating the evolving market dynamics. The company's focus on customer loyalty, segmentation, and innovation suggests a commitment to adapting and thriving in a competitive landscape.Balancing Customer Loyalty and Pricing PressuresCEO Denise Paulonis highlighted the company's efforts to maintain customer loyalty while addressing pricing pressures, stating, "We're really balancing a depth of understanding of how shoppers are putting product in their basket to be able to maintain that share of wallet, while hopefully trimming a bit about AUR pressure that we saw just from that higher promo penetration." This approach aims to moderate the trend while retaining customer loyalty across both the Beauty Systems Group (BSG) and Sally segments.Bifurcation of Consumer SegmentsPaulonis shed light on the diverging consumer trends, noting, "We're really seeing a bifurcation of two different consumer populations." The company observed a return to normalized services and demand for color and care products among stylists serving middle-to-higher income customers, indicating the need for segment-specific strategies.Leveraging Technology and E-CommerceSally Beauty Holdings recognized the importance of adapting to evolving buying behaviors and the shift towards online shopping. Investments in technology and e-commerce initiatives were highlighted as part of the company's strategy to stay ahead of market changes and cater to customers' preferences.Focus on Owned Brands and Customer-Centric InnovationsThe company's emphasis on high-margin owned brands and customer-centric innovations, such as Licensed Colorist OnDemand and Happy Beauty Co., aimed to offset challenges faced in Q2 2024 while fostering customer loyalty and meeting evolving needs.Navigating Challenges and Growth OpportunitiesDespite facing immediate challenges, including a decline in revenue and GAAP profit, Sally Beauty Holdings demonstrated a proactive stance towards customer engagement, retention, and long-term growth. The company's strategies, including enhancing online presence and refining promotional activities, position it to adapt to a competitive and digitally-dominated marketplace. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theearningscall.substack.com

Maya & Brian Smith share how they built their wildly popular The Doux Haircare brand by focusing on solving their customers' problems and staying true to their purpose, values, and vision to make salon- quality products accessible to all.  Learn how they went from operating salons and brand building overseas while Brian was in the military to navigating the nuances of matrimony, parenthood to FIVE sons, and their own creative pursuits.  More on Maya & Brian Smith below:  Meet Maya Smith and Brian Smith, partners and parents to five sons, and navigating the realms of matrimony, parenthood, and entrepreneurship with creativity agency. A teenage love that blossomed in the halls of high school, their journey took flight against the breathtaking backdrop of Germany, where Brian served in the distinguished US Air Force, and Maya conceived what was their brainchild, The Doux.   Maya Smith, a seasoned Licensed Cosmetologist with three decades of expertise, leads the charge as the CEO of The Doux. With a passion for simplifying beauty routines, she spearheaded the development of simple yet highly effective, multi-functional formulas. Brian Smith, 3rd generation military, is the COO of The Doux responsible for spearheading form and function.  Together they have garnered international accolades synonymous with innovation and in the world of hair care.   The brand's footprint extends far and wide, with major retailers such as Target, Walmart, Sally Beauty, Cosmo Prof, CVS, Walgreens, HEB, and Amazon proudly featuring The Doux.   SIGN UP FOR OUR WEEKLY NEWSLETTER – THE KEYS: https://www.dreamsindrive.com/join FIND THE DOUX/ MAYA & BRIAN  ON: Instagram: http://www.instagram.com/ilovethedoux Instagram: http://www.instagram.com/ouidoux FIND RANA ON SOCIAL: Instagram: http://instagram.com/rainshineluv Twitter: http://twitter.com/rainshineluv FIND DREAMS IN DRIVE ON:Instagram: http://www.instagram.com/dreamsindrive Twitter: http://twitter.com/dreamsindrive Web: https://www.dreamsindrive.com

Carolyn Aronson is the founder and CEO of It's a 10 Haircare, a professional hair care line that is dedicated to providing high-quality, luxury hair care products for every hair type. Carolyn rose from a challenging background of foster homes and adoption to creating one of the most widely recognized and consumed haircare brands worldwide. Despite all this success, she definitely was no overnight success. Carolyn prides herself on working hard and learning from her failed brands and products before striking gold with the Miracle Leave-in Spray that really took off. She owns 100% of her multi-hundred-million dollar brand and the products are sold in more than 25,000 professional salons, thousands of retail locations like Sally Beauty, Ulta, and is now in over 70 countries around the world.In this week's episode, Carolyn talks to us about her upbringing as a foster care child and what she believes shaped her approach to entrepreneurship & her relationship with money. She also shares her experience as a hairdresser hustling to make ends meet for many years, how she lost everything when starting her first company, and how she didn't give up even after losing it all. Carolyn also tells us about the challenges she had to overcome in the process of launching her second haircare brand and the biggest learnings she had when it came to partnerships, product development, and so much more. In this episode, we'll talk to Carolyn about:* Why entrepreneurs should, “crawl, walk, then run”. [02:30]* Carolyn's childhood upbringing and influences that shaped her financial literacy. [08:44]* The mindset of avoiding wasteful spending. [13:35]* Bootstrapping and managing financial growth.[15:35]* How Carolyn deals with mental challenges. [18:29]* Positive impact of foster care and adoption on Carolyn's life. [21:30]* Transition to product creation alongside salon management. [23:24]* Lessons from recovering after financial loss in previous business. [25:40]* Navigating a male-dominated industry. [30:13]* Graceful handling of challenges with experience. [32:03]* Fearlessness in male-dominated environments from upbringing. [33:29]* Insights gained from partnerships and co-founders. [35:21]* Preference against 50-50 partnerships. [37:03]* Advice for women starting new ventures. [39:31]* Strategies for overcoming business challenges. [42:30]* Carolyn's proudest achievements. [45:22]* Inspiring women, foster children, and hairdressers through example. [48:47]This episode is brought to you by beeya: * Learn more about beeya's seed cycling bundle at https://beeyawellness.com/free to find out how to tackle hormonal imbalances. * Get $10 off your order by using promo code BEHINDHEREMPIRE10Follow Yasmin: * Instagram: https://www.instagram.com/yasminknouri/* Stay updated & subscribe to our newsletter: https://www.behindherempire.com/Follow Carolyn: * Website: https://www.itsa10international.com/* Instagram: https://www.instagram.com/itsa10haircare/* Instagram: https://www.instagram.com/itsa10ceo/ Hosted on Acast. See acast.com/privacy for more information.

In today's inspiring episode, we dive into the captivating journey of a visionary entrepreneur who transformed her passion for hair care into a thriving business empire. Carolyn Aronson, CEO & Founder of It's a 10 haircare shares her idea, highlights the challenges she overcame from product formulation to brand creation. She shares the importance of understanding customer needs, the role of social media in building a community around her brand, and how she navigated the competitive landscape of the beauty industry.You will gain invaluable insights into the entrepreneur's approach to product development, focusing on what sets her brand apart in a crowded market. She also shares her experiences with scaling the business, securing funding, and expanding her product line to meet diverse consumer needs.This episode is a must-listen for aspiring entrepreneurs, offering practical advice, motivational stories, and behind-the-scenes looks at building a successful brand. Subscribe to learn how determination, innovation, and a customer-centric approach can turn a dream into a multi-million dollar business.After years of experience as a salon owner and stylist, Carolyn Aronson built a global hair company with a passionate celebrity and consumer following and is now able to tout, it is a multi-hundred-million-dollar brand and growing – all while still 100% owned by Carolyn herself. While Carolyn was no overnight success, creating failed brands and products before striking gold, she is now able to tout that her brand is sold in more than 25,000 professional salons, thousands of retail locations like Sally Beauty, Ulta, Cosmoprof, SalonCentric, and now in more and over 88 countries around the world. Carolyn has been featured in Fortune, Entrepreneur, Fast Company, Inc, Ad Age, Forbes 50 Over 50, CNBC, Good Morning America, Business Insider, TODAY, People, CNBC, and many more. Website: https://itsa10haircare.com/Instagram: https://www.instagram.com/itsa10ceo/?hl=enShe Built It® Instagram : https://www.instagram.com/shebuiltit/She Built It® CEO, Melanie Barr Instagram: https://www.instagram.com/melaniejbarr/?hl=enShe Built It® CEO, Melanie Barr LinkedIn: https://www.linkedin.com/in/melaniejbarr/

Monique Rodriguez is the founder and CEO of Mielle Organics, an all natural hair care and beauty brand. Monique created Mielle Organics' first product in her kitchen. Now, the brand has products in over 85 countries – and still pursues the same vision it did from when it operated out of Monique's kitchen, with the same values.Monique worked as a registered nurse for almost a decade. She became a nurse initially to make her mother happy, and to have a career with financial stability. As a wife and mother of two girls, it was a big risk to leave her stable career path to pursue her passion. Yet she always had a love of beauty and haircare, and once she saw the engagement of her online community with the products she was creating in the kitchen, she decided to bet on herself and launch her own product, and that's when Mielle Organics was born.In 2021, Monique became the first Black woman to raise a non-controlling nine-figure investment, over $100M, in a deal with Berkshire Partners. In 2023, Monique made history again when Mielle Organics was acquired by Procter & Gamble in an unprecedented acquisition, the largest exit ever for a Black Female beauty founder, in which she will continue to serve as CEO of the company. As part of her deal with P&G, she also established Mielle Cares, the non-profit arm of her company, with a $10M donation that was matched by P&G. In this week's episode we discuss the many business ventures Monique tried that didn't work out, why she decided to pursue her nursing career and the biggest skills she learned there that have propelled her when starting her own business. We also chat about her process of building a passionate community through social media, how that helped her create product market fit for her product, and the steps she took to find a chemist to work on her first batch that ended up selling out. Monique also ends on sharing insights on manifesting success, the exact steps she took to bring her ideas to life, her advice on navigating challenging situations both personally and professionally, and so much more. In this episode, we'll talk to Monique about:* Confronting fears and building self-belief. [03:33]* Influence of strong women in Monique's upbringing. [06:54]* Skills from nursing experience. [15:00]* Stepping out of introversion and leaving comfort zone. [19:36]* High-risk pregnancy experience in 2013. [22:16]* Initial salon idea before Mielle Organics. [26:24]* Funding Mielle's early stages. [31:02]* Starting Mielle at home and the initial orders. [34:51]* Driving success during Mielle Organics' launch. [36:08]* Leaving her nursing job and focus on Mielle Organics. [37:21]* Manifestation steps and vision importance. [40:08]* Growth in Sally Beauty and behind-the-scenes challenges. [50:13]* Bringing in private equity, alignment with Berkshire. [54:58]* Timeline of P&G acquisition. [57:32]* Commitment to journaling and gratitude cultivation [59:53]* Business sale impact on Monique's life. [01:02:00]Follow Yasmin:* Instagram: https://www.instagram.com/yasminknouri/* Website: https://www.behindherempire.com/Follow Monique:* Mielle Organics Website: https://mielleorganics.com/* Mielle Organics Instagram: https://www.instagram.com/thetappingsolution/* Monique's Instagram: https://www.instagram.com/exquisitemo/ Hosted on Acast. See acast.com/privacy for more information.

Embarking on entrepreneurship in an industry resistant to change is like navigating uncharted waters, where the odds are stacked against success. In this episode, we unveil the strategies for this entrepreneurial expedition with trailblazer Mahisha Dellinger, who defied the norms of the natural hair care industry with CURLS.   Mahisha founded CURLS in the early 2000s, challenging preconceived notions and proving that innovation thrives even in seemingly saturated markets. As CEO and Founder, she pioneered the natural hair care market, making CURLS one of the first four brands to launch in Target in 2002. Over two decades, CURLS has become a recognized brand in major retailers like Target, Sally Beauty, and ULTA, reaching international markets in Canada, Brazil, Africa, and the UK.   Mahisha's success story is remarkable, reflecting her astute business acumen. Today, CURLS stands as a multi-million dollar brand, offering products tailored to diverse textured hair needs, resonating across age ranges, regions, and multicultural communities.   Beyond the shelves, Mahisha's impact extends through the Black Women Making Millions Academy, a program committed to aiding 25,000 businesses with over $450 million dollars' worth of free resources. Join us as we delve into Mahisha's journey, unraveling the strategies that propelled CURLS to the forefront and offering insights for aspiring entrepreneurs looking to disrupt fixed industries.   DURING THIS EPISODE YOU'LL LEARN: Tactics to differentiate and stand out in a competitive industry The significance of brand consistency and cultivating customer loyalty Practical tips for managing time and energy during the early stages of entrepreneurship Strategies for handling setbacks and using them as drivers for success The role of cutting-edge products in staying ahead in the market Navigating challenges when making the leap into entrepreneurship   Don't miss out on the resources mentioned in this episode by checking out the show notes at blacktobusiness.com/174 Thank you so much for listening! Please support us by simply rating and reviewing our podcast!   Got a question? We'd love to answer it in an upcoming Q&A. Simply record your quick question → https://blacktobusiness.com/QA    Connect with us on Instagram:  https://www.instagram.com/blacktobusiness/    Don't miss an update! Sign up for our weekly newsletter: https://blacktobusiness.com/mailinglist

Sally Beauty Holdings, Inc. recently released their earnings report and conducted an earnings call, in which CEO, Denise A. Paulonis, addressed investors. Notably, the Chief Executive Officer did not acknowledge any significant sector changes impacting customers or shifting consumer behavior according to the transcript provided. Reviewing the key points from Sally Beauty Holdings, Inc.'s most recent earnings report, several significant conclusions can be inferred: Firstly, the company demonstrated consistency in meeting its projected expectations for full-year financial results. This suggests a degree of financial predictability, reflecting positively on the organization's planning and execution abilities. Secondly, Sally Beauty maintained a gross margin above 50%, indicating the existence of a strong financial position. This consistent achievement can serve as an assurance to the stakeholders on the company's profitability. Thirdly, it was apparent that the company is placing strategic importance on new initiatives. This includes the introduction of value-added services, innovative product offerings, and the optimization of retail store operations. These elements were identified as crucial for driving growth, indicating the company's proactive approach towards expanding its market dominance. Finally, looking towards the future, the company made it clear that it will continue to focus on priority areas such as top-line growth, profitability, value creation for shareholders, and robust cash flow generation. By committing to these key areas, Sally Beauty Holdings, Inc. aims to uphold the long-term interests of its shareholders whilst ensuring the business remains financially stable and successful. In summary, Sally Beauty Holdings, Inc. communicated a sense of stability and strategic drive during their latest earnings call. It's worth noting that every perspective stated herein is based on the company's acknowledgements conveyed during the earnings call. SBH Company info: https://finance.yahoo.com/quote/SBH/profile For more PSFK research : www.psfk.com  This email has been published and shared for the purpose of business research and is not intended as investment advice.

Sally Beauty is a US based distributor and retailer of professional beauty products to both retail consumers and beauty salon professionals worldwide, and for the last two years, its Sally Beauty™ Rewards program account has been recognized by American consumers as one of their favorite loyalty programs. In this episode of "Let's Talk Loyalty", Gabriel Trujillo, Vice President CRM, Loyalty, Customer Analytics and Research at Sally Beauty shares his insights on how the brand continues to achieve this superb recognition for their loyalty program, driven by their extensive network of stores, and their inclusive workplace, which together deliver an incredibly high NPS score. Listen to learn some secrets to this success of this industry-leading retailer and their incredible customer loyalty.   Show Notes: 1) Sally Beauty 2) Sally Beauty™ Rewards⁠ 3) Gabriel Trujillo 4) Newsweek: Americas Best Loyalty Programs 2023 - Sally Beauty 5) Sally Beauty - Investor Relations Presentation

Mahisha Dellinger is the founder & CEO of Curls, an iconic brand founded in 2002 with a vision to be the leading provider of healthy hair care solutions for the entire natural family. Mahisha discusses her journey to taking control of her own career path and finances, her intentionality, and the “why” behind her drive. Leading with that same intention, Dellinger founded an MBA style program, Black Women Making Millions Academy, that is set to help 25,000 businesses with over $450 million dollars' worth of free resources.   Mahisha leaves us with several key learnings: “Entrepreneurship is not for the weak of heart. You have to fight through the worst rejections possible, so many heartbreaks. It takes a special person.” “Have some sort of council that can help you. Because investors are not going to come in with their highest. It's up to you to know what your value is or EBITDA.” On allyship & entering retail at Target: “I owe [Linda Sullivan] a great deal of support, acknowledgement, and gratitude. She took her chance on us when everyone else didn't.” “I see a different piece of me in all of [my children].” “I had to be intentional about every single penny because it was coming out of the bottom line.”   Mahisha's Word of 2023: Grace   Bio: Mahisha Dellinger's mantra is simple. Curly hair should be healthy, frizz-free, defined, and effortlessly fabulous. Consequently, as a beauty advocate and product innovator, Dellinger worked passionately to produce an award winning line of organic hair care products for women and girls with natural waves, curls and kinks. Frustrated with the lack of effective products for her newly natural, curly hair, Dellinger left her post as Marketing Manager at Intel Corporation to pursue her passion in giving consumers of naturally curly hair effective and eco-conscious products that are natural and safe for all ages to use. In 2002 Dellinger pioneered the newly natural market when she launched CURLS, a family of organic hair care products targeted for women embracing their natural textures ... a market previously unanswered by the beauty industry.   Dellinger's astute business acumen and natural talent for delivering market driven products gave way for an instant demand for her product line. Soon thereafter CURLS was available all over the United States, Canada, Brazil, Africa and the UK. As Chief Executive Officer and Founder of CURLS, Dellinger singlehandedly built a strong demand for her popular family of organic products. Soon Target, Sally Beauty, Rite Aid, Walgreens, Wal-Mart and CVS came knocking at her door. CURLS has been featured in a host of beauty publications including lnStyle, Essence, Glamour, Ebony, People, O Magazine, Shape,    Cosmo,Vogue, Redbook, Seventeen, Forbes, Black Enterprise, Elle, Modern Salon, Woman's World, Parents, and a host of other hair and salon trade publications.    The retail success and exposure of the CURLS brand has catapulted the business forward. Dellinger is a sought after industry expert.  She was appointed a Small Business Advisor for FORBES and is an official member their Business Council.  Entrepreneur named her 1 of 100 Powerful Women in the US. She served as a panel expert and keynote speaker for organizations across the nation including Black Enterprise Women of Power & their Vision 20/20 Entrepreneur Conference, Essence Fest, Fast Money, Entrepreneur Magazine.  Dellinger was the keynote speaker at her alumni school, California State University Sacramento's "Make Your Mark" conference sponsored by Target and Bishop TD Jake's Woman Thou Art Loosed Conference & was invited back to speak at Jake's MegaFest conference, to name a few. Dellinger has also been featured on several television shows throughout the nation.  Dellinger is the star of “Mind Your Business with Mahisha” on OWN, Oprah Winfrey's television network, as the expert helping other women based businesses reach the million -dollar mark.      Follow @mahisha_dellinger and @curls or visit https://curls.com/!!   “The growth has been going on, but to say that you've made it…there's always more to be done, there's always more to do.”   Tune in to learn more from Kendra and Mahisha! See omnystudio.com/listener for privacy information.

Mahisha Dellinger is the founder & CEO of Curls, an iconic brand founded in 2002 with a vision to be the leading provider of healthy hair care solutions for the entire natural family. Mahisha discusses her journey to taking control of her own career path and finances, her intentionality, and the “why” behind her drive. Leading with that same intention, Dellinger founded an MBA style program, Black Women Making Millions Academy, that is set to help 25,000 businesses with over $450 million dollars' worth of free resources.   Mahisha leaves us with several key learnings: “Entrepreneurship is not for the weak of heart. You have to fight through the worst rejections possible, so many heartbreaks. It takes a special person.” “Have some sort of council that can help you. Because investors are not going to come in with their highest. It's up to you to know what your value is or EBITDA.” On allyship & entering retail at Target: “I owe [Linda Sullivan] a great deal of support, acknowledgement, and gratitude. She took her chance on us when everyone else didn't.” “I see a different piece of me in all of [my children].” “I had to be intentional about every single penny because it was coming out of the bottom line.”   Mahisha's Word of 2023: Grace   Bio: Mahisha Dellinger's mantra is simple. Curly hair should be healthy, frizz-free, defined, and effortlessly fabulous. Consequently, as a beauty advocate and product innovator, Dellinger worked passionately to produce an award winning line of organic hair care products for women and girls with natural waves, curls and kinks. Frustrated with the lack of effective products for her newly natural, curly hair, Dellinger left her post as Marketing Manager at Intel Corporation to pursue her passion in giving consumers of naturally curly hair effective and eco-conscious products that are natural and safe for all ages to use. In 2002 Dellinger pioneered the newly natural market when she launched CURLS, a family of organic hair care products targeted for women embracing their natural textures ... a market previously unanswered by the beauty industry.   Dellinger's astute business acumen and natural talent for delivering market driven products gave way for an instant demand for her product line. Soon thereafter CURLS was available all over the United States, Canada, Brazil, Africa and the UK. As Chief Executive Officer and Founder of CURLS, Dellinger singlehandedly built a strong demand for her popular family of organic products. Soon Target, Sally Beauty, Rite Aid, Walgreens, Wal-Mart and CVS came knocking at her door. CURLS has been featured in a host of beauty publications including lnStyle, Essence, Glamour, Ebony, People, O Magazine, Shape,    Cosmo,Vogue, Redbook, Seventeen, Forbes, Black Enterprise, Elle, Modern Salon, Woman's World, Parents, and a host of other hair and salon trade publications.    The retail success and exposure of the CURLS brand has catapulted the business forward. Dellinger is a sought after industry expert.  She was appointed a Small Business Advisor for FORBES and is an official member their Business Council.  Entrepreneur named her 1 of 100 Powerful Women in the US. She served as a panel expert and keynote speaker for organizations across the nation including Black Enterprise Women of Power & their Vision 20/20 Entrepreneur Conference, Essence Fest, Fast Money, Entrepreneur Magazine.  Dellinger was the keynote speaker at her alumni school, California State University Sacramento's ""Make Your Mark"" conference sponsored by Target and Bishop TD Jake's Woman Thou Art Loosed Conference & was invited back to speak at Jake's MegaFest conference, to name a few. Dellinger has also been featured on several television shows throughout the nation.  Dellinger is the star of “Mind Your Business with Mahisha” on OWN, Oprah Winfrey's television network, as the expert helping other women based businesses reach the million -dollar mark.      Follow @mahisha_dellinger and @curls or visit https://curls.com/!!   “The growth has been going on, but to say that you've made it…there's always more to be done, there's always more to do.”   Tune in to learn more from Kendra and Mahisha! See omnystudio.com/listener for privacy information.

Recorded on 02/27/23 Experiential and Expressive Haircare Retail. In this episode, Cowen's New Platforms, Retail & Luxury Analyst, Oliver Chen speaks with CEO of Sally Beauty, Denise Paulonis. Sally Beauty is a global hair care retail leader with #1 market share in color and professional hair care distribution. We explore how SBH is driving customer centricity and engagement across their brands, and opportunities with key initiatives, such as Salon HQ, Virtual Color Experts, and Studio by Sally. For Disclosures, click here bit.ly/3cPHkNW

This week, Maya Smith, Founder and CEO at The Doux - a sucka free haircare line formulated for results and performance - shares how her role as a licensed cosmetologist, salon owner and beauty creator was shaped by observing and serving customers while working in her mother's salon. Maya dives into how those early years of experience influenced her decision to launch her own salon and later, her nationally distributed hair care line. Maya shares her mission to democratize the salon experience for all women, making it a place for community, culture and sisterhood as well as a central source for hair education. She goes deep into the decision to expand The Doux beyond her own customers and e-commerce into retail doors, including Sally Beauty, Target, Walgreens, J.C. Penney and more, while also maintaining her ability to connect on a real level with her customers and to stay consistent as a founder. Maya hints at what's next for The Doux driven by her goal to mobilize and energize the stylist community stating, "I am a huge advocate of actual practitioners."     Bio: Maya Smith is a multi-hyphenate entrepreneur, professional stylist and beauty creator. She's a licensed cosmetologist, and the owner and founder of the acclaimed The Doux Salon in Georgia and haircare line, nationally distributed across key mass retailers. Maya has over two decades of experience working with a variety of textured hair. She saw the category need and answered in a big way with her professional haircare brand.   Maya's work spans from Hollywood celebrities to leading music artists on an international scale. She lived for a period of time in Germany and saw an opportunity to open a salon focused on textured hair needs and equip her clients with the tools they needed for long term growth and health. This inspired the creation of her product line – focused on delivering salon quality results for all natural hair types in a fraction of the time, using just one comprehensive system.   Maya worked extensively with chemists for two years to make The Doux – a sucka free haircare line formulated for results and performance – no matter if you wear your natural hair coily or straight. Each product is inspired by the music and nostalgia of 90's Hip Hop merging the culture with her understanding of professional haircare. The packaging features bright, eye catching colors and graphics that Maya creates herself!   Follow @ilovethedoux and @ouidoux or visit https://thedoux.com/!   "I am very clear on what I Do, and Where I excel." - Maya Smith  Tune in to learn more from Maya Smith and Kendra! See omnystudio.com/listener for privacy information.

This week, Maya Smith, Founder and CEO at The Doux - a sucka free haircare line formulated for results and performance - shares how her role as a licensed cosmetologist, salon owner and beauty creator was shaped by observing and serving customers while working in her mother's salon. Maya dives into how those early years of experience influenced her decision to launch her own salon and later, her nationally distributed hair care line. Maya shares her mission to democratize the salon experience for all women, making it a place for community, culture and sisterhood as well as a central source for hair education. She goes deep into the decision to expand The Doux beyond her own customers and e-commerce into retail doors, including Sally Beauty, Target, Walgreens, J.C. Penney and more, while also maintaining her ability to connect on a real level with her customers and to stay consistent as a founder. Maya hints at what's next for The Doux driven by her goal to mobilize and energize the stylist community stating, ""I am a huge advocate of actual practitioners.""     Bio: Maya Smith is a multi-hyphenate entrepreneur, professional stylist and beauty creator. She's a licensed cosmetologist, and the owner and founder of the acclaimed The Doux Salon in Georgia and haircare line, nationally distributed across key mass retailers. Maya has over two decades of experience working with a variety of textured hair. She saw the category need and answered in a big way with her professional haircare brand.   Maya's work spans from Hollywood celebrities to leading music artists on an international scale. She lived for a period of time in Germany and saw an opportunity to open a salon focused on textured hair needs and equip her clients with the tools they needed for long term growth and health. This inspired the creation of her product line – focused on delivering salon quality results for all natural hair types in a fraction of the time, using just one comprehensive system.   Maya worked extensively with chemists for two years to make The Doux – a sucka free haircare line formulated for results and performance – no matter if you wear your natural hair coily or straight. Each product is inspired by the music and nostalgia of 90's Hip Hop merging the culture with her understanding of professional haircare. The packaging features bright, eye catching colors and graphics that Maya creates herself!   Follow @ilovethedoux and @ouidoux or visit https://thedoux.com/!   ""I am very clear on what I Do, and Where I excel."" - Maya Smith  Tune in to learn more from Maya Smith and Kendra! See omnystudio.com/listener for privacy information.

Warning: the first half of this episode will be spent discussing People magazine's Sexiest Man Alive 2022 winner: Chris Evans. We also dive into past winners and who we'd nominate for next year, even though no one asked. We're also discussing Jennifer Aniston's iconic Allure cover, Augustinus Bader's $1 BILLION valuation, Sally Beauty shuttering hundreds of its stores, and Caroline Hirons' new skincare launch. Shop this episodeRead the Augustinus Bader story on AllureGlossAngelesPod.comhttps://linktr.ee/glossangelespodCALL US: 424-341-0426Shop products from our episodesJoin our FB Group: https://www.facebook.com/groups/glossangelespodcastInstagram: @glossangelspod, @kirbiejohnson, @saratanTwitter: @glossangelespod, @kirbiejohnson, @saratanEmail: glossangelespodcast@gmail.com Hosted on Acast. See acast.com/privacy for more information.

This week, Joni Odum—Founder and CEO of Firstline, the first African American-owned hair accessory products company founded in 1986 by Joni's late father, Robert A. Bowser—discusses her journey to CEO, limitless opportunities in life and her unwavering spirit for innovation that has created opportunities for Firstline to continue to flourish. Joni also shares the importance of filling in the gaps on the way to growth saying, “you also have to know when it's time to shift gears a little bit and put processes around things.” She talks extensively about focusing on people, culture and internal company values She answers the question, how do you navigate continuing a family legacy while demonstrating that you also put in the hard work to be there? She hopes to continue her family legacy through advancing forward the hair care space. “We know it so well, and we're always studying the hair textures, and just understanding better. It's getting bigger and bigger. I anticipate us getting deeper and deeper into all of the styles and trends.”   Bio: Joni A. Odum, an enthusiastic Texas-bred entrepreneur, leads Firstline Inc., a personal products company based in Houston, TX. Founded in 1986, Firstline is the first African American-owned hair accessory products company with national distribution in top mass retailers such as Walmart and Target; top drug chains, including Walgreens and CVS; top beauty retailers such as Sally Beauty; and various other US-based and international retailers. Designed for consumers with textured hair, Firstline's core product lines include Evolve®, WavEnforcer®, DriSweat®, Camryn's BFF®, and Sleek®,    Joni attributes much of her success to her values, cultural experiences, education, and hard work ethic. She was most inspired sitting in the boot-camp style classroom under the tutelage of her late father and founder of Firstline, Robert A. Bowser. With Robert's direction, she spent summers as a child observing his leadership and packaging wrap caps in Firstline's manufacturing facilities to years later leading innovation efforts for the company. Throughout her childhood, Robert purposely cultivated an entrepreneurial spirit and energy in both of his daughters to prepare them for life's opportunities and challenges.  Joni's gregarious nature fosters an appreciation of people and wanting them to do well and feel good about themselves. She is personally responsible for penetrating new markets for Firstline and innovating various new products in the company's portfolio alongside others in the pipeline. Early in her career at Firstline, she quickly became the person in charge of culture-building, developing people, and motivating others to lead. Her core competencies are new product development, developing people, business partnering, and building strategies through an opportunistic, financial lens. Her leadership is vital in Firstline's continued growth and expansion of product lines and placement across the country.    Follow @firstlinebrands or visit https://www.firstlinebrands.com/!   Quote “You fit the profile of a CEO, and I said ‘okay, let's go!' My dad knew that I wanted to do it.”   Tune in to learn more from Joni Odum and Kendra! See omnystudio.com/listener for privacy information.

This week, Joni Odum—Founder and CEO of Firstline, the first African American-owned hair accessory products company founded in 1986 by Joni's late father, Robert A. Bowser—discusses her journey to CEO, limitless opportunities in life and her unwavering spirit for innovation that has created opportunities for Firstline to continue to flourish. Joni also shares the importance of filling in the gaps on the way to growth saying, “you also have to know when it's time to shift gears a little bit and put processes around things.” She talks extensively about focusing on people, culture and internal company values She answers the question, how do you navigate continuing a family legacy while demonstrating that you also put in the hard work to be there? She hopes to continue her family legacy through advancing forward the hair care space. “We know it so well, and we're always studying the hair textures, and just understanding better. It's getting bigger and bigger. I anticipate us getting deeper and deeper into all of the styles and trends.”   Bio: Joni A. Odum, an enthusiastic Texas-bred entrepreneur, leads Firstline Inc., a personal products company based in Houston, TX. Founded in 1986, Firstline is the first African American-owned hair accessory products company with national distribution in top mass retailers such as Walmart and Target; top drug chains, including Walgreens and CVS; top beauty retailers such as Sally Beauty; and various other US-based and international retailers. Designed for consumers with textured hair, Firstline's core product lines include Evolve®, WavEnforcer®, DriSweat®, Camryn's BFF®, and Sleek®,    Joni attributes much of her success to her values, cultural experiences, education, and hard work ethic. She was most inspired sitting in the boot-camp style classroom under the tutelage of her late father and founder of Firstline, Robert A. Bowser. With Robert's direction, she spent summers as a child observing his leadership and packaging wrap caps in Firstline's manufacturing facilities to years later leading innovation efforts for the company. Throughout her childhood, Robert purposely cultivated an entrepreneurial spirit and energy in both of his daughters to prepare them for life's opportunities and challenges.  Joni's gregarious nature fosters an appreciation of people and wanting them to do well and feel good about themselves. She is personally responsible for penetrating new markets for Firstline and innovating various new products in the company's portfolio alongside others in the pipeline. Early in her career at Firstline, she quickly became the person in charge of culture-building, developing people, and motivating others to lead. Her core competencies are new product development, developing people, business partnering, and building strategies through an opportunistic, financial lens. Her leadership is vital in Firstline's continued growth and expansion of product lines and placement across the country.    Follow @firstlinebrands or visit https://www.firstlinebrands.com/!   Quote “You fit the profile of a CEO, and I said ‘okay, let's go!' My dad knew that I wanted to do it.”   Tune in to learn more from Joni Odum and Kendra! See omnystudio.com/listener for privacy information.

This week, Sherrel Sampson, Founder and CEO of Canviiy shares her journey of building a legacy, creating wealth and scaling her business to over 2,500 retailers. Canviiy isan innovative, organic-based health & wellness brand and pioneer of the ScalpBliss™ Collection proven to offer the most long-lasting (hours to days) organic-based scalp irritation solutions on the market today.  Sherrel takes us through the previous work experience that led her to fall in love with the beauty space while also allowing her to see everything that could result in a costly mistake. When she set out to create her own brand, her first requirement was to have 100% ownership of her formulas and intellectual property.  Sherrel talks about the responsibility she felt after discovering a feminine, fertility-impacting ingredient in some of her haircare products. She goes in depth about the benefits of being a marketer by nature and how to always think strategically on growth. Sherrel encourages listeners to always value their ideas. She did! Bio: Sherrel Sampson is the Founder & CEO of Canviiy®, an innovative, organic-based health & wellness brand headquartered in Tampa, Fl. Sherrel has led Canviiy's growth into over 2,000 retail locations including CVS, Sally Beauty and JCPenney Stores. Sherrel has been featured by renowned media outlets including Forbes, Allure, Vogue, BET, ESSENCE, Black Enterprise, AspireTV, and Well+Good with special mention of her leadership in developing official partnerships with Moffitt Cancer Center®, USF Health®, Tampa International Airport® and Orlando International Airport®.  Follow @canviiy or visit https://canviiy.com/. “I want 100% formula ownership…I knew I had something special.”  Tune in to hear more from Sherrel and Kendra!See omnystudio.com/listener for privacy information.

This week, Sherrel Sampson, Founder and CEO of Canviiy shares her journey of building a legacy, creating wealth and scaling her business to over 2,500 retailers. Canviiy isan innovative, organic-based health & wellness brand and pioneer of the ScalpBliss™ Collection proven to offer the most long-lasting (hours to days) organic-based scalp irritation solutions on the market today.  Sherrel takes us through the previous work experience that led her to fall in love with the beauty space while also allowing her to see everything that could result in a costly mistake. When she set out to create her own brand, her first requirement was to have 100% ownership of her formulas and intellectual property.  Sherrel talks about the responsibility she felt after discovering a feminine, fertility-impacting ingredient in some of her haircare products. She goes in depth about the benefits of being a marketer by nature and how to always think strategically on growth. Sherrel encourages listeners to always value their ideas. She did! Bio: Sherrel Sampson is the Founder & CEO of Canviiy®, an innovative, organic-based health & wellness brand headquartered in Tampa, Fl. Sherrel has led Canviiy's growth into over 2,000 retail locations including CVS, Sally Beauty and JCPenney Stores. Sherrel has been featured by renowned media outlets including Forbes, Allure, Vogue, BET, ESSENCE, Black Enterprise, AspireTV, and Well+Good with special mention of her leadership in developing official partnerships with Moffitt Cancer Center®, USF Health®, Tampa International Airport® and Orlando International Airport®.  Follow @canviiy or visit https://canviiy.com/. “I want 100% formula ownership…I knew I had something special.”  Tune in to hear more from Sherrel and Kendra!See omnystudio.com/listener for privacy information.

Rewind episode: Monique Rodriguez is the CEO of Mielle Organics, a hair and skin care company that uses all natural ingredients. As a mother and Registered Nurse, Monique developed a passion for healthy living and was determined to share her knowledge and enthusiasm about growing and maintaining healthy hair. In May of 2014, founder, Monique Rodriguez, was inspired to share her regimen of healthy, tailbone-length hair with the masses. This was initially exercised with the creation of the first Mielle Organics product, the Advanced Hair Formula, a unique proprietary blend of herbs, amino acids and minerals to support healthy hair, skin and nails, and immune system. After popular demand, Monique began to meet her customers with the products they demanded with the introduction of the Mint Almond Oil, acclaimed for its scalp sensation, root stimulation for hair growth and illustrious shine. Today, Monique's products have welcomed a global and viral sensation, with orders from over 100,000 customers around the world in a seven month span. Since then, MIELLE has expanded to 10 collections under Monique's direction, including products for skin and children. MIELLE has been distributed in more than 87 countries and can be found in more than 100,000 stores across the U.S. in retailers such as Sally Beauty, Target, CVS, Walgreens, Kroger, JC Penny, and Walmart. In 2021, Monique became the first Black woman to raise a non-controlling nine-figure investment in a deal with Berkshire Partners. The company has been endorsed by celebrities including: Rasheeda Frost (Love & Hip Hop), Demetria McKinney (Real Housewives of Atlanta and Tyler Perry's House of Pain), Drew Sidora (BET's The Game) and a host of naturalistas around the world. Mielle Organics continues to be a market innovator in the natural hair care world and is excited to continue to meet the demands of healthy, natural hair by women and families worldwide. https://mielleorganics.com/   Deborah Bailey is a writer and host of Women Entrepreneurs Radio podcast. Learn more about her and her books and writing courses at: https://DBaileycoach.com For Deborah's paranormal and fantasy romance fiction, visit: https://dbaileycoach.com/brightbooks

Fan-favorite retailers like Sally Beauty and Ben & Jerry's are ramping up their investments in inventory management and responsible sourcing while inflation is driving strikes overseas, and transportation has a rough road ahead without the help of automation. Here to make sense of it all are Scott and Greg in this week's Supply Chain Buzz. Tune in to hear their expert takes on everything from the generational divide of the great resignation to the culinary superiority of Cherry Garcia. Additional Links & Resources: Learn more about Supply Chain Now: https://supplychainnow.com (https://supplychainnow.com) Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL (https://bit.ly/3zKRLyL) Subscribe to Supply Chain Now and all other Supply Chain Now programs:https://supplychainnow.com/subscribe ( https://supplychainnow.com/subscribe) Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/ (https://vectorgl.com/stand-with-ukraine/) 2022 Q2 U.S. Bank Freight Payment Index: https://freight.usbank.com (https://freight.usbank.com) WEBINAR- How to Use Data to Improve Fulfillment Operations with Kosmas Karadimitriou: https://bit.ly/3KfEC5w (https://bit.ly/3KfEC5w) WEBINAR- How to Operationalize Supply Chain Resilience to Create Value in the Supply Chain: https://bit.ly/3QI6OjM (https://bit.ly/3QI6OjM) WEBINAR- Case Study: How Crocs Digitized their Financial Supply Chain: https://bit.ly/3wmLpVd (https://bit.ly/3wmLpVd) WEBINAR- Better Business Outcomes with Blockchain: Digital Document Provenance: https://bit.ly/3ch6YQy (https://bit.ly/3ch6YQy) WEBINAR- Why Choose Between Reducing Risk or Optimizing Costs? https://bit.ly/3KkCN7F (https://bit.ly/3KkCN7F) This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-buzz-970

Gabriel Trujillo is Vice President of Customer Marketing at Sally Beauty Holdings, an international specialty retailer of professional salon products and beauty supplies, with almost 5000 locations throughout the United States, Canada, Latin America and Europe.Loyalty360 CEO Mark Johnson met with Trujillo to discuss the brand's B2B and B2C Sally Rewards program and how changes in the customer landscape have impacted brand loyalty.

When indie makeup brand Lime Crime appointed Andrea Blieden as CEO in May 2020, her first order of business was to chart a more transparent and vocal era for the business. Despite being one of the first digitally-native indie makeup brands, Lime Crime was plagued by a series of controversial incidents in the 2010s. In 2018, Lime Crime was acquired by Tengram Capital Partners.   “It was time to start humanizing the brand and being transparent, because [our internal team works] transparently. I want us to operate with our customers in that same regard,” Blieden said on the latest episode of the Glossy Beauty Podcast. Blieden is also focused on continuing Lime Crime's legacy of never putting a price on creativity. As comparable beauty brands increase price due to supply chain and inflation, Lime Crime has dropped its prices. Its Glimmering Skin Stick went from $25 to $15, for example. Lime Crime's recent expansion into Walmart, Target and Sally Beauty has helped offset the price drop strategy, she said.

Today, I'm chatting with Gwen Jimmere. Gwen is a natural hair guru and CEO/Founder of Naturalicious. The idea to launch a natural hair brand came to Gwen in 2013. That year, she was dealing with being laid off, a divorce, and caring for her 1-year-old son. At the time, she had $32 to her name and had to think critically about what to do to generate income. That's when she decided to turn her hobby of creating all-natural hair care products into a business. Gwen's resilience has propelled Naturalicious to incredible success—the brand is sold in major retail stores like Whole Foods, Sally Beauty and Ulta Beauty. She's also made history as the first African American woman to hold a patent for a natural hair product. Gwen has also grown her Detroit-based team from 1 to 13, expanded into skincare and supplements, and written a book. During the episode, Gwen and I chatted about her journey and the lessons she's learned along the way. Press play to hear from Gwen and I hope you enjoy the episode! Let me know your thoughts on the episode! Tag me on Instagram @thehuereport or email me at hello@thehuereport.com Stay connected with Gwen Jimmere on Instagram: @gwenjimmereStay connected with Naturalicious on Instagram: @naturalicious_beautyJoin The Hue Report community on Instagram: @thehuereportFollow The Hue Report on Twitter: @thehuereportStay in touch with me on Instagram: @oliviahancock_ Thank you so much for listening, beautiful people!

In 2022, Jodi Katz and her team of like-minded creatives celebrate the 15th year anniversary of Base Beauty Creative Agency, her groundbreaking boutique outfit whose holistic, integrated approach to marketing high growth brands has revolutionized the industry and taken companies owned by the likes of Colgate, Church and Dwight, Estee Lauder and Sally Beauty, to unprecedented levels of sales and cultural impact. Under Jodi's leadership, Base Beauty has accelerated growth across all sales channels and marketing touchpoints, breaking down client silos to craft needle moving campaigns for Clinique, EltaMD Skincare, Conair, Heritage Store, Blushington, Laura Geller, and others.  Jodi's new book, “Facing the Seduction of Success: Inspiring Stories on Leading in Business While Living Your Life,” is a fascinating compilation of stories and insights by fellow professionals culled from her popular podcast, “Where Brains Meets Beauty.” Launched in 2017, the podcast – which has reached the Top 5 iTunes in the fashion/beauty category – recently celebrated its remarkable 200th episode.  ***CONNECT WITH LOU DIAMOND & THRIVE LOUD***

Sharon Leite, CEO of The Vitamin Shoppe, talks health & wellness trends, the evolution of retail and the role of innovation in the transformation of the company which is the leading specialty health-and-wellness retailer. The Vitamin Shoppe offers the largest assortment of vitamin, supplement, and sports nutrition products at retail in the U.S.Prior to joining The Vitamin Shoppe, Sharon was the North American President of Godiva Chocolatier, President of Sally Beauty, U.S. and Canada, and EVP of Pier 1. Sharon has been voted one of the Top Women in Retail, serves on the Board of the National Retail Federation, and earlier this year starred in the most recent season of CBS's hit reality show Undercover Boss.

Whats up stunners, today we are talking business with two succesful entreprenuers in the hair space.  Kiyah Wright is a 2x Emmy Award Winning Hair Artist, salon owner, founder & CEO of Muze Hair, Kiyah's celebrity clientele includes Jennifer Hudson, Laverne Cox, Ciara & more! We will be discussing profesionalism in the hair industry also she is a new author called From Beauty to Business!  And then we will be talking to Sherrel Sampson who is the founder & CEO of Canviiy, a line of premium organic scalp care products. Canviiy can be found in CVS, Sally Beauty, JCPenny & more! And she will be talking about building her company and how she made her decision to quit her 9 to 5 to run Canviiy full time. 

The status quo of investment in Black founders needs to change: BrainTrust and BrainTrust Founders Studio CEO & founder Kendra Bracken-Ferguson is building the catalyst. Kendra talks about her journey from corporate intrapreneur to an entrepreneur, shares lessons from a career that spans public relations, brand strategy, beauty, wellness, and entrepreneurship, and why she loves leading ad supporting founders through the challenging path of entrepreneurship. Instagram: @ialsopodcast Twitter: @IAlsoPodcastSpeaker Bio: Kendra Bracken-Ferguson is a transformative brand builder, connector and launcher. With a career that spans brand development, strategic planning, operations, investing, board membership and C-suite leadership, she has helped create, build and monetize over 200 influencer-driven brands that have generated more than $100 million in revenue.Kendra has made it a business practice to build data-first businesses around niche influencers and talent primarily focused on lifestyle, beauty, and wellness. Before starting her journey as an Entrepreneur, Kendra helped create the social media footprint for fashion behemoth, Ralph Lauren, where she was the company's first Director of Digital Media. Kendra's work during and since her time at Ralph Lauren was informed by her years as Vice President of Digital at Fleishman-Hillard, New York, where she led the digital consumer team in developing social media strategies for clients including AT&T, DKNY, and P&G.  Allowing her mantra, “Carpe Diem” to guide her, in 2010 Kendra took a leap of faith and along with Karen Robinovitz created Digital Brand Architects (DBA), the first blogger management agency evolving into a global company that upon exit to UTA in 2019, had a collective reach of 200 million. Post DBA, Kendra founded BrainTrust, a social media, and brand development agency that drives the digital brand strategy and online media presence for talent and global brands such as Halle Berry, Kelly Ripa Home, Dear Drew by Drew Barrymore, Revelations Entertainment by Morgan Freeman, Sally Beauty, Under Armour and many more. After a long-standing relationship as Halle Berry's Business Partner, the two launched rē•spin in 2020 to democratize the health and wellness industry. Kendra is the co-founder of BeautyUnited, a nonprofit focused on diversifying the beauty and wellness industry and is the host of Business of the Beat, a beauty and wellness podcast available on Apple, Stitcher, Spotify. Her latest endeavour, the BrainTrust Founders Studio focuses on increasing inclusive economic opportunities for Black beauty and wellness founders connecting them with resources, capital and strategic guidance to help them accelerate their businesses and build sustainable growth.   She resides in LA with her Husband, Daughter, English Bulldog & Turtle.Partner with BrainTrustApply to BrainTrust Founders StudioFollow Kendra & BrainTrust Founders Studio Subscribe to Kendra's podcast

Our interview guest is Thad Price, CEO of Talroo; he joins us to discuss the current retail hiring landscape, ways retailers are making themselves more attractive to potential future employees, and how hiring events have changed during the pandemic. In news, Natural Grocers showcases an increase in sales and reveals their plans for expansion during calendar 2022 and we look ahead to beauty retail in 2022 after Sally Beauty posted positive sales for their holiday season.

Photographer & Designer Sederrick Raphiel talks about his journey in creating images that tell a story. Over the last 23+ years, Sederrick Raphiel has been responsible for creating enticing brand experiences for cross – cultural markets. His creative strategy and project management experience have helped him tip the scales and provide growth and development for clients that include Microsoft, 7 Eleven, MADD (Mother's Against Drunk Driving), Unilever, Sally Beauty, The Dallas CVB, The Potter's House and Erykah Badu. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/koolkard/support

The new epsiode of #LocationWeekly just came out! We talk about T-Mobile acquiring Octopus Interactive, Vendasta acquiring MatchCraft, Deliveroo opening their own pizza restaurant for research, and Sally Beauty becoming a data analytics provider. Make sure to tune in!

Gwen Jimmere, CEO of Naturalicious, she leads a beauty empire that creates high-performing, time-saving haircare products. She's cemented her place in history as the first African-American woman to hold a patent for natural hair care products which can be found around the world in over 1200 retail stores, including Ulta, Whole Foods, and Sally Beauty.

Hola, conejites. Pues en este episodio hay varias sorpresas y entre ellas les platico cómo perdí el yugo opresor de la razón y, por primera vez en años, me dejé ir por el impulso indomable del corazón; o sea: fui más como su tío Anjo. Me gustó, pero bendito dios ya regresé a la “normalidad”. Su tío y yo divagamos sobre las estupideces que hace unx cuando está enamoradx y ese sentimiento delicioso de sentirse correspondidx; también de cómo el enamoramiento no es exclusivo de relaciones de pareja, también se hacen pendejad*s en el enamoramiento con amigues. Dense, babys. —Olivia *** ¡Les traemos una noticia maravillosa! Nuestros amigxs de Arctic Fox nos informan que próximamente van a tener disponibles en MÉXICO, TODA LA GAMA DE COLORES.

Kendra Bracken-Ferguson is a digital marketer, brand architect, and entrepreneur. She's worked with companies such as Ralph Lauren, AT&T, Under Armour, Sally Beauty, helping them develop the next evolution of their digital media. In this episode, Kendra chats with Kia Brooks, the founder of the Gotham Film and Media Institute's Owning It program. They discuss Kendra's career path, including her experience, partnering with Halle Berry in 2020 to build the health and wellness company, rē•spin. You'll walk away with tactics to help you tell your brand story, and you'll learn Kendra's strategies for maintaining balance in her life as a busy entrepreneur.

This week, I spoke to Julissa Prado, Founder and CEO of Rizos Curls, a clean hair care line aimed at embracing and celebrating the beauty of curls, coils, and waves. Julissa was born and raised in Los Angeles; she is a first-generation American, her parents are from Mexico. Early in life, Julissa noticed the various textures of Latina hair amongst members of her family and community; yet one thing was consistent, everyone went through great lengths to straighten their hair. Her cousin conducted her first hair straightening experience with a clothes iron. She received so many compliments about her hair that day, all the attention got her hooked to the straightening bandwagon.However, she soon discovered that the straightening process led to hair damage. With the desire to repair and restore her curls, Julissa saved up money and bought many curly hair products, but none worked. She decided to create a curly hair cocktail using natural ingredients and became her community's “curl whisperer.” Julissa was the go-to person for hairstyles for special events and celebrations; her homemade hair product was indeed a hit. Rizos Curls' products ship to over 57 countries; they are also available at Target, Sally Beauty, and Alta. At Alta, it is the first curly hair product to be featured on their shelves. One of Julissa's most recent milestones is having Mexico be the first country outside of the United States to sell her products at a major retailer and becoming the first Mexican-owned curly hair product line in the country. It was a full-circle moment for her as she reminisced about her father once working as a shoe shiner in Mexico, and now she is making waves in that same place. She describes her success as being bigger than her.For the full show notes, visit our website: https://www.blackonshelf.com/episodesStream Black on Shelf NOW on Apple Podcast, Spotify, YouTube, Google Podcast, Amazon Music, Stitcher, and Pandora!Connect with Rizos Curls:Follow Rizos Curls on Instagram: https://www.instagram.com/rizoscurls/Follow Rizos Curls on Tiktok: https://www.tiktok.com/@rizoscurlshairVisit the RIzos Curls website: https://rizoscurls.com/Connect with Black on Shelf:Follow BOS on Instagram:https://www.instagram.com/blackonshelf/Connect with BOS on Linkedin: https://www.linkedin.com/company/black-on-shelf/Connect with Tenaj on LinkedIn: https://www.linkedin.com/in/tenajfergusonFollow BOS on Facebook: https://www.facebook.com/Blackonshelf/Visit the Black on Shelf website: https://www.blackonshelf.comWatch the full interview on Youtube: https://youtu.be/8crodQ0UTfk

Hoy entrevistamos a Dani Villa emprendedora, modelo, soñadora y mamá de un par de tortugas.

Loss prevention in the retail industry is more complicated than ever. LP professionals must constantly peek around the corner to identify potential disruptions to their business and mitigate the associated risks. That means implementing an asset protection plan that prioritizes employee safety before anything. This is the case at Sally Beauty, and it isn't just lip service. Jim Mires, Vice President of Loss Prevention and Safety, shares the steps his team takes to protect an increasing number of lone workers, partner with industry peers to solve problems and achieve alignment on the company's safety culture from the top down. We discuss: - Safeguarding employees across thousands of locations - Implementing security devices and new policies to protect lone workers - Why effective communication is about speed, accuracy, and knowledge - Networking and sharing information with peers in the industry Reach out to Jim at jmires@sallybeauty.com. The Employee Safety Podcast is hosted by Peter Steinfeld, SVP of Safety Solutions at AlertMedia. You can find this interview and many more by subscribing to The Employee Safety Podcast on Apple Podcasts, Spotify, or here.

Meet Ayo Ogun; the Founder/CEO of the natural hair company Soultanicals! Ayo is a mother of 6 that started out with a genuine curiosity on how to make the hair care process a painless experience for her three daughters. Ayo always had dreams of starting her own business and through much research and many successful hand-made recipes, she was propelled into a brand new purpose. Ayo embarked on a self-taught journey by studying from books at the neighborhood libraries and book stores. She remarkably studied and mastered everything there was to learn about starting a business and studied all related topics such as marketing, sales, taxes and more. Ayo diligently took notes and within 3 years of research and development, Soultanicals was born! What started out as a small handmade business formulated in a kitchen in 2012, has now transformed into a 7-figure business with a cult like following. Soultanicals is a viral selling natural hair company that keeps customers wanting more with their exotic blends and tantalizing scents that help to grow, repair and moisturize the hair. And now, Soultanicals is sold in over 5,000 stores worldwide and can be found in major retailers such as Walmart, Target, Sally Beauty, Rite & Aid and more! I am so thrilled to share Ayo Ogun's story today and I know you will enjoy every bit of it! So without further a do, let's dive in! Website: https://soultanicals.com/ Follow my blog at: https://www.hairsthscoop.com for all episodes and all things natural hair! Check out this episode and more on Apple Podcasts, Spotify and Google Player! Follow me on Instagram where you can view exclusive photos and videos on how I style my natural hair & more at: https://www.instagram.com/hairs_the_scoop/ Follow my blog at: https://www.hairsthscoop.com Join our Facebook Community where the conversations continue at: facebook.com/hairsthescooppodcast For Sponsorship Info or Collaboration Requests, email me at TeonaSmith@hairsthescoop.com  

In today's episode, I sit down with Psychelia Terry! She is the Founder/CEO of a hair and skin care line called Urban Hydration. Now in 2021, thousands of the company's products are sold everyday in approximately 30,000 U.S. retail locations including Ulta, CVS, Target, Sally Beauty and Bed Bath & Beyond just to name a few. In 2019, Urban Hydration was named one of the fastest growing privately held companies in the U.S. by Inc. 5000. Psychelia Terry is not only an entrepreneur but a philanthropist as well, through her global partnership WaterisLife, an organization that is dedicated to saving lives with each and every Urban Hydration product purchased. For every Urban Hydration product sold, a portion of the proceeds funds a well in Kenya to help address the water scarcity crisis. The wife and mother of three is continuously breaking barriers with how we see natural hair and skin products, while generously giving back to the community in an enormous way. In today's episode, you will learn: How Psychelia went from working in Corporate America to starting the multi-million dollar company, Urban Hydration. Why accessibility and affordability are still the main focus no matter how big the Urban Hydration brand expands. How Urban Hydration products contribute to help solve the water crisis in Africa. How Psychelia Terry navigates through entrepreneurship and family life while running a successful business.   Join me in this heartfelt story on the journey through entrepreneurship with a certified boss! Tune in now! Website: www.urbanhydration.com Check out this episode and more on Apple Podcasts, Spotify and Google Player! Follow me on Instagram where you can view exclusive photos and videos on how I style my natural hair & more at: https://www.instagram.com/hairs_the_scoop/ Follow my blog at: https://www.hairsthscoop.com Join our Facebook Community where the conversations continue at: facebook.com/hairsthescooppodcast For Sponsorship Info or Collaboration Requests, email me at TeonaSmith@hairsthescoop.com  

Recentemente aconteceu, digitalmente, o NRF Retail Converge. Mais um relevante evento realizado pela Federação do Varejo Americano(NRF). Como sempre faço nos eventos da NRF, acompanho e compartilho as principais tendências apresentadas. Este é o primeiro de dois episódios do GPS NRF CONVERGE que gravei nas queridas e competentes companhias de @jumixx da @vmspstudio e @caiocmgo Diretor comercial da @linxretail . :: Aqui o que rolou neste episódio :: 0:07 - Abertura 1:15 - Boas vindas e introdução 4:00 - Connected Economy 7:40 - Visual merchandising, Sally Beauty e exemplos de figital 11:05 - Conceito de economia conectada (shopping x buying) 13:45 - Omniservice 14:40 - MOMENTO VOX2YOU 16:49 - Palestras da Macy's e um pouco sobre pure play 18:35 - Os desafios de logística e cadeia de suprimentos para o varejo 22:30 - O fim do físico e a comunicação por m² 24:20 - As pessoas querem comprar presencialmente e predição 27:10 - Right size retail e o novo varejo chinês 30:05 - Presença da Amazon e China na NRF 32:22 - Encerramento :: Esse episódio tem apoio da Vox2You :: :: Sobre o #BonoVox :: Já pensou em ter a oportunidade de ingressar na Vox2You e ainda contribuir para uma boa causa social? ⠀ O programa #BonoVox chegou e você aí que deseja se desenvolver e contribuir para o seu propósito de vida tem a oportunidade perfeita pra isso. ⠀ O programa #BonoVox é uma parceria entre a Vox2You, @FredAlecrim e @GraodeMostardarn ⠀ Um Bônus que faz Bem para e você e pro mundo. ⠀ Quer saber mais como funciona? Clica no link abaixo: vox2you.net.br/bonovox ⠀ Se você já é aluno da Vox e conhece alguém que gostaria de participar do programa, compartilhe esse conteúdo! :: Edição do podcast: Yanes Maciel: linktr.ee/yanesppg Para acompanhar Fred Alecrim em sua rede preferida: Linkedin: www.linkedin.com/in/fredalecrim/ Instagram: www.instagram.com/fredalecrim/ Youtube: www.youtube.com/fredalecrim

KRLD CEO Spotlight with Christian A. Brickman, President & CEO, Sally Beauty Holdings, Inc. (NYSE: SBH) See omnystudio.com/listener for privacy information.

Resa B. Luster - Senior Brand Manager at Luster Products, Inc. - talks how she successfully built a career and launched new brands and products within the family business. Though she's a third generation Luster- she hasn't let that stop her from crafting a career path, introduce new marketing techniques, and welcome motherhood during a global pandemic. Some of the things we discuss on this episode include:  Resa's early inspirations How to introduce change within an organization Marketing strategies used to make viral content How to work with influencers effectively How the Luster team handled COVID's impact on business How Resa approached building a career within the family business Tips for launching new products How to balancing motherhood and career More on Resa: Meet - Resa B. Luster- Senior Brand Manager at Luster Products, Inc. where she leads the Luster’s Pink brand. As a third generation Luster and the granddaughter of Luster Product’s founder Fred Luster, - Resa grew up living and breathing all things beauty and haircare.  Growing up, she watched as her family ran and grew the business. Eventually, she too would have a career within Lusterland - where she started as an intern and worked her way up the ladder. As Senior Brand Manager of the Luster’s Pink brand, she has proven herself as a beauty executive and has demonstrated that she too shares the Luster’s entrepreneurial gene. In 2016, after noticing a gap in the market, she successfully led the launch for the Luster’s Pink Kids collection, which can now be found on the shelves of Walmart, Sally Beauty, Dollar General, Fred’s and beauty and barber supply stores nationwide.  RESA'S KEYS TO SUCCESS:1. Listening 2. Capacity for calmness 3. Willingness to learn SHOP THE DREAMS IN DRIVE STORE: http://www.dreamsindrive.com/shop SUPPORT DREAMS IN DRIVE:http://www.dreamsindrive.com/donate BROWSE THE BOOKSTORE:http://www.dreamsindrive.com/bookstore SIGN UP FOR OUR WEEKLY NEWSLETTER - THE KEYS: http://www.dreamsindrive.com/join FIND RESA ON: Web: www.lusterspink.com Instagram: https://www.instagram.com/ResaBLuster FIND RANA ON SOCIAL: Instagram: http://instagram.com/rainshineluv Twitter: http://twitter.com/rainshineluv FIND DREAMS IN DRIVE ON:Instagram: http://www.instagram.com/dreamsindrive Twitter: http://twitter.com/dreamsindrive Web: http://www.dreamsindrive.com

A proven retail and CPG innovation executive with 30 years’ experience leading teams delivering high-impact products for retailers worldwide, Cheryl Sullivan (President of DemandTec) has spear-headed retail strategy efforts for leading retailers such as Walgreens, PetSmart, Dick's Sporting Goods, Home Depot, Family Dollar, eBags, BJ's, Sally Beauty, Ahold Delhaize, and Douglas. She joins to share how, with a shaky economy and COVID still posing a threat, retailers need to reboot their retail pricing strategies and better understand shoppers’ trust issues with pricing, especially during and post COVID, how to gain a competitive edge with AI-driven pricing strategies and which retailers are “getting it right” during these challenging times, shoppers’ trust issues with pricing explained, leveraging AI-driven competitive pricing for a powerful strategy, and more. With guest host Gary Hawkins. See omnystudio.com/listener for privacy information.

Jessica Nuñez is the Founder and President of TruePoint Communications, a Public Relations and Social Media agency representing global brands including AT&T, Sally Beauty, and AmericaServes, among others. Launched in 2006, Jessica has grown TruePoint to be among the Top 100 PR agencies in the U.S., earning rankings under Best Places to Work, and Inc. 5000 Fastest Growing Companies.   Jessica has served as a communications advisor for Fortune 50 companies. She is a well-rounded communications leader with deep experience in directing integrated marketing campaigns and large-scale PR and social media strategies. She is known for creating innovative, first-of-its-kind campaigns that propel brands forward. Jessica is an expert in crisis communications, helping organizations navigate and mitigate issues that impact reputation and revenue.   For more than 13 years, Jessica has served as a brand spokesperson. She is a regular guest on HSN and has appeared on TV in almost all of the top 100 U.S. cities. Jessica's on-camera experience coupled with crisis expertise enables her to provide valuable counsel for executives and brand spokespeople.   Jessica joyfully serves to propel others forward by mentoring young professionals, helping female business owners accelerate their business growth, and guiding leaders in Entrepreneurs' Organization (EO). She is a founding member of Social Media Club Dallas, serving three consecutive years on the board, and a founding board member of One Hundred Shares Dallas, a non-profit organization that brings 100 women together to financially propel other non-profits. She graduated magna cum laude from the University of Texas at San Antonio (UTSA) with a Bachelor of Arts in Communications with a concentration in public relations and a minor in marketing. >> 4:41 How Jessica discovered being a good publicist doesn't necessarily point you to being a good business owner and how she grew within that role. >> 7:40 How Jessica uses the accolades her company receives such as the Inc. 5000 to engage with her clients and team and how she suggests others utilize them. >> 15:46 What crisis management means and how Truepoint handles this for their clients >> 23:24 What are Truepoint's core values and how they implement and use them in their business >> 34:41 How Jessica came up with the name her company Where to find Jessica Instagram @jessicanunez https://www.truepointagency.com/ Top Tech Tools Teams. Our company runs off of it. The app helps me stay connected. Waze. I don't use it for the directions as much as I use it to find ways around traffic and be on time. SPONSOR This episode is sponsored by http://www.entireproductions.com/ (Entire Productions)- Creating events (both in-person and virtual) that don't suck! and http://www.entireproductionsmarketing.com/ (Entire Productions Marketing)- carefully curated premium gifting and branded promo items. PLEASE RATE, REVIEW, & SUBSCRIBE on APPLE PODCASTS “I love Natasha and the Fascinating Entrepreneurs Podcast!”

In this episode, we chat with Mia Lawrence, the Director of Product Development at global beauty retailer, Sally Beauty. With 10 years of experience in innovation and new product development, Mia’s career has centered around one philosophy: If you’re not innovating, you’re not growing. She shares what she thinks it takes to be successful in her field, her thoughts on treating your manager as a coach as well as navigating difficult review conversations and a behind-the-scenes look at an influencer product launch with hair and beauty influencer Mo Knows Hair.

Businesses are always looking for the most effective strategies and tactics to create the best customer experience possible, and in the world of ecommerce, that’s getting harder every day. We wanted to dig into some of the trendiest ways ecommerce brands are weaving their way through this maze, so we invited our good friend Jon Feldman on this episode of Up Next in Commerce to show us the way.   As a senior manager of product marketing at Salesforce, and someone who talks to commerce business owners and operators on a daily basis, Jon knows a thing or two about what’s on their minds, the challenges they face, and the questions they are dying to get answers to. He’s also seen first-hand what kinds of major and minor changes ecommerce companies are making that have had the biggest impact. So how are small website tweaks having a ripple effect on call centers? What will happen to the customer journey as commerce moves to the edge? And what kinds of technology and platforms will brands need to lean on to win across a new ecommerce landscape? Find out all of that and more right here. Main Takeaways:On The Edge: Commerce has already shifted from retail stores to store-specific websites. Next, we’ll see more of a migration to shopping on the edge, with commerce happening on content websites and away from the traditional retail site. This sets up a question of customer loyalty and trust that brands have to answer and prepare for.Know Who They Are, Not Where They Shop: As ecommerce becomes more distributed and marketplaces and virtual shopping experiences crop up, brands need to accept that they will have less control over where a customer finds them or how the brand is represented. Instead of trying to funnel people to a specific site, make sure that however a customer ultimately finds you, when they buy your product, the experience with your systems, shipping, customer service and everything else meets their needs.Opportunities Abroad: The world continues to become more and more interconnected, which also means that the opportunity to spot product trends abroad and introduce them to a “new market” in another country is also shrinking.. Luckily it's easier than ever before to market and ship products around the world, so you are probably only a few backend adjustments away from being able to expand across borders.For an in-depth look at this episode, check out the full transcript below. Quotes have been edited for clarity and length.---Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Respond quickly to changing customer needs with flexible Ecommerce connected to marketing, sales, and service. Deliver intelligent commerce experiences your customers can trust, across every channel. Together, we’re ready for what’s next in commerce. Learn more at salesforce.com/commerce---Transcript:Stephanie Postles:Welcome back to Up Next in Commerce, this is your host, Stephanie Postles, co-Founder at Mission.org. Joining us today is Jon Feldman, a senior manager at Salesforce who works on Commerce Cloud. Jon, welcomeJon:Stephanie, great to be here. Thanks for having me.Stephanie Postles:I'm excited to have you. I think before we start, because we haven't had many Salesforce people in the show, I was hoping you go through your background, what led you to Salesforce, and what you do today.Jon:Yeah, absolutely. I started doing internet commerce at ATG back before Oracle bought it in like 1997 in their professional services group. I was at ATG for eight years and I did implementations around the world, honestly. I was in New York for a while, West Coast and East Coast, and that was super awesome. I met a ton of people and learned a lot about how people use commerce systems. After that, I went and did a four-year stint at a consulting company, doing the same thing. I guess, it's not as exciting. And then I went to Restoration Hardware for four years. I was the senior director of IT/ecommerce, which was really rad, until I got laid off, which was a super bummer.Jon:And as I was trying to figure out what I was going to do with my career after being laid off. I was like, "I really don't feel like there are a lot of jobs that are senior directors of IT/ecommerce in a lot of places." And so I thought I'd try marketing and I switched over to product marketing. And I've really been enjoying it ever since. I've been at Salesforce for about two years now and talking all about the commerce product. It's a lot of fun, honestly.Stephanie Postles:That's great. What does the best day in the office look like to you?Jon:Best in the office. It's interesting because we're at a big evolution point for Salesforce marketing, I think, particularly for Commerce Cloud. The company was built around physical events. For Commerce Cloud, we had three big stations every year, we have the National Retail Federation, which is coming up in January, we have Connections in the middle of the year, and we have Dreamforce at the end of the year. And those are our big opportunities to talk to clients. And of course, with the pandemic and travel stopping, those have all gone away, which if you are a company that sells software, that's problematic because you need to be talking to customers to generate leads and keep the machine rolling.Jon:And so, because of that, we've been trying a lot of stuff with video, and my job is really around how we talk to customers through video and how we continue to generate a conversation in an audience with potential customers and existing customers when we can't see them in person. And so for me really fun days are days when we're working on new video stuff. I think that at a high level, a lot of the video that's created is repurposed webinar, and it is just like, here's just a bunch of stuff.Jon:And for me, the fun stuff is how we can modernize the format and talk to customers in a way that they're like, "Wow, this is actually interesting and engaging," and not like, 45 more minutes on payments. Anyways. So that's what a good day is.Stephanie Postles:Awesome. So on the topic of video, a lot of different companies right now are talking about that as well, about what they're leaning into in 2021, they see a lot of opportunities there, not only with YouTube, but also TikToK. What are you guys seeing in that area?Jon:Taking a step back, I think that modern video is YouTube. YouTube is the number two search engine on the internet. And so there's a format to YouTube, which is 10 to 15 minutes long, really clear call to action, and then there are like a million genres underneath that. And I think that as we think about it, it's, how do we get into a format that is more fun and interesting and engaging, and that has a clear call to action? Yeah, I think for us, it's really about, how do we modernize the format? How do we engage on video in a way that isn't just a 45-minute program on a topic.Stephanie Postles:When you're talking to customers every day, what are some of the trends and themes you're hearing from them right now and maybe how they're thinking about next year?Jon:Yeah. In my role, making all these videos, we talk to customers all the time because Salesforce doesn't want to make a video unless there's a customer interview, which I think is really smart because at the end of the day, customer's the one who have the interesting stories. Obviously, a lot of a lot of what we talk about, it's the impact of code and retail sales closing, or things being pushed to digital because if you look at the numbers on their own, they're pretty remarkable. I have access to Salesforce numbers, and its biggest Cyber Week doubled. Some of our biggest customers are seeing 500% of what they did.Jon:And that's interesting, but I think that it hides some of the really interesting storylines. I think it's easy to talk about the numbers, but one of those common things we hear from our customers is that COVID has pushed a lot of people online, it's increased the volume of their business, the velocity is much higher, and that in turn has exposed a lot of problems that they've had in their supply chain. And that little things that weren't a big problem had become really problematic as the scale goes up. And that's manifesting in everything from more attention, to deflecting calls from call centers, because we talked to Hibbett Sports and they were getting a ton of questions about the order cancellations.Jon:They implemented online order cancellations and it had this huge impact on their call center. Even though obviously you're losing revenue when someone's able to cancel the order, the impact of taking that pressure off the call center was worth it. And that also manifested on the front end where we find that-Stephanie Postles:Oh, interesting.Jon:The thing which I think is really interesting about those call center things is how there's always just little things that make enormous changes in the volume. I remember Restoration Hardware, one of the big efforts we had was to just put dimensions to the objects on every product display page, because at the time, the biggest three reason for returns at Resto was that stuff wouldn't fit through the door. And we weren't telling anybody how big it was, so you'd show up with this giant couch that was designed for like a palace in France and it wasn't going through a US standard door. Yeah, really interesting stuff along those sides.Stephanie Postles:Yep. We had someone previously on who talked about spotting bottlenecks, and it reminds me of that. Maybe people aren't looking at their customer service department or figuring out... There's so many things to look at right now. So many companies are saying their models were breaking and they had to rebuild things from scratch. And I think taking a step back and figuring out what are the biggest bottlenecks, like you guys were doing with your one customer, how they were able to look at their call center, is a great first step. That's interesting adding order cancellations online.Jon:To your point, what I think I've seeing through a lot of this is that companies are taking a broader view of what the whole customer experience is and looking for ways to work around some of these bottlenecks. Intuitively, as somebody who's done a lot of these implementations, I think that oftentimes those bottlenecks are in places where systems touch or there are like decision points and financial trees. You don't have to turn the whole thing off, but make changes that make it easier and faster for customer to go through it. It just takes stress out of the whole organization.Stephanie Postles:So what other trends are you hearing from your customers right now? And do you think these things are here to stay, or do you think the world's going to pivot back to where it was before and some of these are going to be short-term fixes that maybe aren't needed in a longterm?Jon:It's a really interesting question. I was talking to another customer, they were bringing up this really interesting point that, 2021 comps are going to be a really tricky thing to work with because the market was so crazy this year and next year, you're going to have to figure it out. You're going to have to say, "Hey, was the push online to COVID forever or short?" To your point. The other thing about what I think the future is going to hold and where commerce is is that, originally, a lot of commerce happened at a retail building, And that made a lot of sense, you own the customer that were in your store, no distractions, ready to go. And then a lot of stuff moved online and customers gravitated towards your website, where you could still have a very curated experience and it could still be on your terms, make everything happen.Jon:I think that as I look forward, we're going to see more shopping on the edge, which is where products are going to be more deeply integrated at the content sites or in marketplaces, or you're going to be finding places to shop which are not the traditional website. And I think to the question, I think that then becomes a really big customer loyalty question of like, if I'm on a content site and I see an ad for Home Depot, do I trust that it's really Home Depot? Do I believe Home Depot is going to fulfill? It brings that whole question of, what is my relationship?" And image of that vendor up And, "Am I going to transact with them outside?"Jon:But internally, we think that something like 15% of commerce next year is going to happen at the edge. So I'm really excited to see how that goes.Stephanie Postles:That's interesting. So how can a brand prepare for that? Like you said, a lot of these brands right now are thinking about community building and how to build up that loyalty. There's so many new DTC companies popping up, so there's a lot of competitions. They're all trying to figure out how to really get ahead. So how can they prepare for that if you're saying now it might start turning into shopping in other places to where you're not going to see the brand front and center anymore?Jon:Totally. And it's interesting because I think a lot of people approach that as a technology problem, like, "We're going to buy a bunch of software and it's all going to be magic." My personal belief is that technology is an enabler, but it doesn't actually solve any problems on its own. And so the specific things that I would, if I was to presume to tell someone what to do with their business, it would be that, "I think you really need to focus on what your customer is and how you can build loyalty and build a customer experience that is so great that they would prefer it." I think that if you look at Amazon, arguably the shopping experience is a disaster, but the fulfillment is so strong that you have trust that if you're able to find whatever it is in that haystack, that it's going to come to you and it's going to look largely like the picture has.Jon:I think that if I was thinking about going to DTC and I was thinking about how to do that, it's about really knowing who my customer was, what they liked, and where to meet them. Because I think the relevancy of where your product shows up and how that customer journey ties into your system relationship with that company are going to be the most important things. Because ultimately, we've lost control of the presentation, it's owning the customer and just being wherever they are, because then that's the consistent thing, is you are where they are. Not that you're always on your website.Stephanie Postles:That's interesting. When you're thinking about shopping on the edge, is that referring to Amazon or is Amazon excluded and it's more talking about newer marketplaces that are popping up, like the Fairs of the world or Italic or places like that where maybe they're sourcing products, or is it all of it?Jon:I would argue that Amazon to some degree is the edge, their marketplace is this... anyone can put stuff in there, so your brand has to compete there against the knockoffs and events, that similar stuff. So I think the edge is marketplaces and a host of other non-traditional stuff. The single sourcing stuff, I'm not as sure about, white labeling stuff I think is slightly different. When we talk about it, we really mean that, hey, your products are just going to be in places that you'd never expected. And I think honestly, we think a lot about content alongside content when we talk about it.Stephanie Postles:Yeah. You were just mentioning Amazon and knockoff products, and one interesting thing, which I didn't know, maybe it's because I don't have an ecommerce company at the moment, is that you have to win that Buy Box. Did you know this where you have all these competitors and you actually have to win out the Buy Box and be able to like brand gate your brand to make sure that no one else can show up under there? There's so many things like that I think a new commerce owner would not really know until they start figuring out that people are now showing up under their listing and there's fraudulent people there. It sounds like a lot of times, you find out or see things going wrong until you learn how things actually work.Jon:Yeah, totally. I didn't know that, but it doesn't surprise me. Retail has always been monetized. Like if you want a good placement at the grocery store, you're certainly paying for it. None of that stuff happens by accident. No, it doesn't surprise me. I think that it all comes back to the brand management. It speaks to how much of a pain in the butt it is to curate a brand, even if at the edge you still have to be controlling it, you have to be really mindful of what's showing up on your PDP on Amazon and who they're showing next to you. Yeah, it's really tough. I think at the end of the day, the control you have is the loyalty, because that transcends the market that you're in.Jon:Because if you're buying like an LED light on Amazon to like do podcasting, you've got 62 million choices, 90%, they're all like the same product with different brand names on it. There's no way to stand out in that marketplace. Even if you have won Buy Box, I think it's loyalty.Stephanie Postles:Yep. Are there tools right now... If this is going to be the way of the future, buying on the edge, are there any tools that curate where you can sell things, how things are going, all in one place for a business owner, so if it does start moving to that model and maybe their product is now selling in like 50 different areas... I'm just imagining the chaos of trying to keep track of pricing and orders and even knowing where you're showing up and what's happening there. Do you know of tools for that?Jon:Yeah, it's interesting. Certainly, at Salesforce, we have some ideas and tools. We have some aggregation tools that make it really easy to plug your existing Salesforce Commerce Cloud catalog into other places. But I think ultimately, when you think about a commerce solution for a company, it's really a platform. Because what you're describing, it can turn very chaotic. I'm selling on 50 stores and I have 50 skews and they're all going to different order management systems, and that all gets crazy. Personally, I think the architecture to do this is to have all of those places centralized into a central order processing, central order capture, central service thing, so that no matter where it is, even if...Jon:I think people go into this thinking that, "My customer is only going to shop from me on one channel," but they may be buying something on eBay and they may be buying something on that content blog. How do you link those two things together? So the architecture I think is always the central order capture and service thing and that you have either APIs or integrations that allow you to then push that content in a way that makes sense onto the places and appears at the edge. But I think that all the capturing transactional stuff, if at all possible, runs through your engine. I mean, obviously the marketplace is going to want to own it, but it's not all marketplaces.Stephanie Postles:Yep. We've just finished pulling together a top trends of 2021, and we're talking about platforms, so it's relevant. We've talked to a lot of companies where they've mentioned that they outgrew their platforms. And so one point that we were making in the article was that a lot of companies right now are seeing the ability to scale a lot quicker than maybe prior to 2020, just because so many people were pushed online, new demographics are online. You can grow a lot quicker, at least this year, than maybe prior years. I'm sure you guys see this as well, new customers potentially coming your way.Stephanie Postles:How do you know they're ready for Commerce Cloud? What kind of problems are they encountering with their current platforms where you're like, "Oh yeah, you've outgrown it," because I think I've heard this at least 10 times from guests who've come on the show, like, "Well, things just started going wrong and we knew it," but they didn't always have details. It was just like everything was going wrong. So I wanted to hear some from you guys, what are you hearing?Jon:Well, let me take off my Commerce Cloud hat, because I think it's an interesting question because I actually think that that's a platform agnostic problem. I'd love to say, "Oh, you solve those problems on Commerce Cloud." I implemented ATG for 15 years, and my belief is that enterprise software is elastic, can do anything. And then it's implemented and then it's like in cement and it's very inflexible for a lot of it. And I think that companies outgrow these when either their original implementations didn't model their business processes completely or didn't anticipate the change that they would have to use.Jon:And I think that what happens is that if you're a business person within an organization and you need to like launch Wishlists and you're an IT person who hears this and you're like, "Wishlist, that can take me a full year to do." I think those agenda, those feelings that, "Wow, this platform is fundamentally broken." So don't blame this author, it doesn't really matter. I think it means that you need a new implementation and a new truing of your business processes with your IT processes so that what you're putting onto the internet is once again in sync with what you're doing and what your dreams are.Jon:That's what I think when people say they're outgrowing, there's so much friction getting just their basic business processes done that they feel that they need to just throw it out and start over it. And I empathize with that, I think that there are truly some systems regardless of the software where just it's better to start over.Stephanie Postles:Yep, that makes sense. Another thing that we talked about in the report was about these demographic changes that are coming and how many more people are online. How are you thinking about that right now with meeting those people? Some of them are brand new with ordering online, they're now getting used to it and they're probably pretty sticky going forward, but how are you guys thinking about these new users online?Jon:Yeah, it is a really interesting question. For me, an interesting analogy is fitness. In a previous life, I was also a fitness instructor that had small boutique fitness. And you can arguably do everything you can in a group setting at home. There's really no magic, there's no secret thing except someone's yelling at you and telling you what to do. And you've had all those fitness places closed and now everything's at home and you have this huge proliferation of home fitness stuff, Peloton, Mirror, Apple's coming out with a product, and all that's really rad. But the question is, and I think it's exactly the same with the fitness as it is with ecommerce, how sticky is that really?Jon:When the fitness studios open up again, are people going to rush back to them? Is there something inherent about that in-person experience that people are going to go back to no matter what? As I think about that, my conclusion across retail and fitness is the same, which is that some people really miss that in-person component, regardless and are going to do it, and are going to go back. But I think that even with that chunk of people going back, it's not going to be, at least initially, be the same level that it was before, because the internet is the new technology. It's something that in the last 20 years is new, and I think is going to have a longterm impact now that everybody's been forced into it for a broad array of daily services that it's going to be stickier.Jon:So I don't think it's going to be quite as crazy. I think the 2021 comps are going to be lower online, but I think it'll still be higher than 2019.Stephanie Postles:Yeah, I agree. We just had Stitch Fix on the show, and it was really interesting because they were talking about starting to at least test out or try out GPT-3 and how they're focused on figuring out ways to process the natural language, which is what the technology is for, because a lot of these new users are coming on and they're typing very formally, they want a formal answer. They want to make sure they get a response in the way that they would expect it. And so Stephanie from Stitch Fix was just talking about how she thinks about personalizing the messages and reacting to the user depending on how they're typing in their question, how they're asking for things, to make sure they meet the user where they're at.Stephanie Postles:Which I thought was a really interesting take on personalization and a use of GPT-3, which I hadn't really heard of, at least in the world of ecommerce.Jon:It is. It's really interesting. And I would suspect that that's different from vendor to vendor that some people... Stitch Fix will probably see some of that more formal stuff as more professional people are trying to put together AI-inspired wardrobes. And other places, I could see... I'm stumbling around trying to say it's interesting, because all of those are technologies that ultimately will replace the interaction that you would have with a human. I worked at Restoration Hardware for a long time, and so this idea of human curation being something that you can't replace with AI, that there's something inherently wonderful and irreplaceable about that, the person who like knows the product line back and forth and is able to work with you to help you identify it.Jon:I didn't buy the full Resto thing where it's like... There's no way to do it all in technology, because I don't believe that everybody wants that kind of transaction every time, but in these situations, it's really interesting to see how people are trying to make up for that, that human curation, human taste's thing with AI on scale now. Oh, it's fixed, it's obviously doing great.Stephanie Postles:Yeah. To their credit, they always keep a human stylist to finalize things and make sure that they're still choosing things from a human perspective. So they do do that, but I have also seen it go very wrong when most recently I was calling a phone provider that I'm working with for my new internet in Austin, and they have it where they have the little robot pretend typing, it literally sounds like-Jon:Ugh, that's horrible.Stephanie Postles:I'm like, "What? Don't look try that." I know it's a machine, but when you try and add that extra emphasis to try and improve, I don't even know what they're doing, I'm like, that actually makes it worse, I'd rather you just tell me, "This is a robot. If you don't want to talk to a robot, let me know." Or something.Jon:Or you use your experienced people. What are you doing? We know it's a robot.Stephanie Postles:You ain't typing, you're not fooling me, and anyone that you do fool, I feel very, very sorry for.Jon:Yeah. It's interesting too because it's almost like we're going to address that real person thing by pretending, by trying to... Because I think no one's surprised when they deal with an AI thing, they're not disappointed, so why pretend that there's a person behind it?Stephanie Postles:Yeah. That was my biggest learning back in the day at Google was, if you're going to build these new pieces of tech and you're going to start having machines interact with people for, I don't know, restaurant bookings or whatever it may be, be up front with them because people are fine with it if you let them know, but no one is fine with it if they feel tricked. And I feel the same thing now with chat bots and anything that's happening on your website, people are fine if they know it's a bot, but don't try and pretend to be a person for then that person or the customer to revisit and be like, "Hey, I just talked to Sally last time and Sally's here again, and there's Sally again, Sally's just everywhere. Oh wait, I was tricked, it's not really a person."Stephanie Postles:That's when I think that you can do things well, or you might get away with it once, but you actually might anger a customer if you trick them.Jon:Yeah. Tricking customers never a good look, I don't think. My customer journey steps six is, trick them into thinking they're talking to a person.Stephanie Postles:Oh, that's a good quote, tricking the customers never a good strategy.Jon:No, it's not. I don't know, I would be very curious to know what the designer's life on that last stage of Stitch Fix is like. Is it that the AI has come up with banana stuff and you got to piece it back together. I think that'd be fascinating to see how much manual adjustment they have to do, because it's, I don't know, I think people are pretty good at feeling out when there isn't a real human behind it.Stephanie Postles:Oh yeah, yeah. I think so too. The other thing I wanted to talk about a bit was trends from abroad. So we've had quite a few guests on the show, some of which I think are actually customers that you guys sent us, and they've found different products, maybe in, I don't know, Japan or Thailand or something. And then they either created the product there and brought it back to the US, or they just brought the trend back here and figured out how to make it here. And I wanted to hear, how are you guys thinking about commerce abroad right now? Are you guys looking into that area? Do you even have customers who are overseas? And where do you see the world headed outside of just the US?Jon:Yeah, no doubt. There's two things in there, the first one is this idea that you would bring a foreign concept to another country and introduce it as your own product. And certainly, that happens all the time. And the other is, if you are a company working abroad or even in the United States and you want to address a global market to prevent just that happening, how would you do it? I think actually they're really intertwined because we do see a strong trend right now of companies serving a much more global market from their domestic website.Jon:20 years ago, you couldn't find a payment processor that would take international cards in the states, you were getting stuff shipped out of the country, there was this forward carriers. All those services to make it easier, though, very expensive to ship out of the United States really weren't there. But now, you can find a product anywhere and it can be sourced from anywhere. I remember that my son had a plushy stuffed animal and he was given us a gift and it came from Japan, and we were terrified that something would happen to it. And so we bought another one from Japan, which is... I think increasingly what we're seeing is that, because of global commerce and because of the increasingly connections to this both payments and fulfillment systems, it's much easier to be fulfilling anywhere in the world.Jon:I was talking to Sally Beauty yesterday and they were talking about how, when they launched in Canada and COVID hit, they just fulfilled from all their stores because they didn't have a local DC and they couldn't do the inter-country commerce. It's like really interesting stuff. But I think that thing goes back to that question, I think it's going to be harder for someone to be like, I've seen this amazing concept in the Philippines, so I'm going to bring it back to the states because no one's ever heard of this and do it because I think that it's so much easier for that company in the Philippines to find and sell into a market anywhere now.Jon:We've actually talked about it at Salesforce, is that this idea that you really need to be thinking, even if you're not directly selling to a global audience and what's going to happen when someone from Switzerland comes to your B2B side and wants to buy your ball-bearings, how are you going to make that happen? So, yeah, I think it's interconnected in just that way.Stephanie Postles:Yeah. That's a really smart take. So basically the opportunity that used to be there where people would go to a country that maybe not everyone in the US has been to and come back and be like, "Look at this amazing thing," I mean, that's what happened with Red Bull. They went overseas, found it, brought the recipe back here and then it became a hit. It's essentially that opportunity is now closing because we are able to shop abroad, there's a lot of great things happening with localization, and the payments automatically switching over to wherever you're entering in from, and fulfillment's becoming easier, so definitely the gap is closing now around that.Jon:Oh, absolutely. I nerd out on audio stuff, and I've got this bananas like Mic arm that I bought from Germany. And I got most of them from a local US distributor, but there were some weird parts because of my microphone I needed. And I just went to their site and it's shipped from Germany and they took my American Express and it came in two weeks. There wasn't some weird customs thing and it wasn't this big process, it was just like, oh yeah, here we go. Boom. And it shows up. I think market's everywhere.Stephanie Postles:Yeah. That's cool. I do think there's still a big opportunity though to find very overpriced items and just do a D2C method. We just had on Solé Bicycles, and they said that's exactly what they did. And now they're being sold in Urban Outfitters and they have a bunch of other big partners, but their bikes are, I think like $400 and you can customize them. And there's so many spots that I still see at least here in Palo Alto, I see people riding around with these bikes and there's these big, you've probably seen this Jon, big boxes on the front where their kids are all in the front of them.Jon:Oh, yeah.Stephanie Postles:Three to $4,000, and a lot of people are going to Europe to have to ship them from Europe and then it's even more expensive. And when I see that kind of stuff I'm like, "Oh, there should definitely be an option because this should not be a $4,000 bike to just have a bike with a big wooden box on the front of it."Stephanie Postles:When talking about potential opportunities or not, abroad, the one thing that we were focusing on a little bit was looking at the internet penetration. And so right now, a lot of, I mean, this is more of a VC who's looking into this, but she had a really good quote talking about places like Latin America that have a really high GDP per capita, similar to China, but then their internet penetration being only 4%. So how are you thinking about maybe approaching markets like that, where you have really high GDP for the amount of people that are there, they're ready to work, but then their internet penetration is so low, how are you guys thinking about that?Jon:It's interesting. And I would get to this, both internet penetration as well as last mile fulfillment. A while ago I did a project on one of the major retailers in South America out of Santiago Chile, and their big problem was actually getting the product to people and actually payments as well for those final mile pieces. Internet penetration is tricky, I don't know, frankly, I'm a little surprised to hear that because I feel with the proliferation of phones, I feel I'm so ubiquitous right now that everybody has some ability to transact on their phones. It could obviously just be my own sitting here in San Francisco bias.Jon:I don't know. The only people that have the capital to do that are going to be like Google and Facebook where you would see already moving into those. I don't know. I don't have an answer to that one.Stephanie Postles:I think that regulations are definitely something that's tricky in some of those areas, and I just think the payment thing, and I know inflation has been an issue where alternative currencies in some of these countries have been looked into, whether it's Bitcoin or whatever it may be. But I think there's a lot of opportunity there, but a lot of times they didn't get focused on like, can the people keep their money? Is inflation out of control? Can they actually spend it? And there are a lot of issues, but I also think there's a lot of opportunity once you can get past that barrier and figure out how do we get these people online and transacting like the rest of the world.Jon:Interesting. Is that a good thing?Stephanie Postles:Yeah. The 4% right now, I wouldn't say it's good because it's like... It's maybe good for their local economy because they're only spending very locally apparently, but they're not getting access to the rest of the world, which there's got to be some reason there, I just don't know enough about it and why not. But when I saw that quote, I'm like, yeah, that's a lot of people who could be coming online for the next like five years or so.Jon:It's like when a AOL put users on Usenet, I was like, "Man, everyone is AOL."Stephanie Postles:What is Usenet? I was on AOL, but I don't know what Usenet is.Jon:Back in the day, Usenet was like the original internet forum system, it's where like all.nerd.games and like rec.games.pinball, my favorite one in college, it was where the nerds hung out. And I remember it was this exclusive community of college students and internet nerds, and AOL was going to take all of their unwashed people and bring them onto the Usenet forums, and here we are, internet broken.Stephanie Postles:Okay. Now, I know, I learned something very awesome and new today about AOL, brings me back to my days of putting up my away message, BRB, going to eat a sandwich.Jon:Yeah. And it's funny because Salesforce just bought Slack, and so now all of us are thrust back into Slack and everyone's like, "How does any of this work?" It's really interesting to feel so old, "What do you do with status?"Stephanie Postles:We just had Slack's CTO on, IT Visionaries actually. And it was perfect timing because then I think it was two days later it was like, Salesforce acquired Slack and we're like, "Ha ha, we're right on it." We just had [crosstalk 00:36:50].Jon:Step ahead.Stephanie Postles:Timing news check.Jon:It'd be an interesting acquisition, I think it's going to be really good for the company.Stephanie Postles:Do you think you guys will be able to figure out the away messages and how to use it?Jon:Well, anything connected to the world's number one CRM is going to have outstanding away messages though.Stephanie Postles:That'll be fun. Fun to hear about. The one thing earlier that you mentioned, I think is also an interesting trend was about fulfilling from stores. So we've had a couple of brands come on where they were like, "Well, we didn't do this before, but with COVID and our warehouses maybe getting shut down, and then we had all this inventory sitting in stores, we actually started using them to fulfill the orders. And then we realized that, "Oh, it's more efficient to do that because if someone orders from California and our stores are in Oregon, it's better to ship from Oregon than to ship from our warehouse that was maybe in Virginia or something."Stephanie Postles:And so they started using a more localized method and fulfilling it based on where the person was ordering from, which apparently, a lot of them weren't doing before. So do you see this staying around even when retail starts to open up again? Do you see them continuing to use maybe retail to also fulfill orders or maybe reverting back to warehouses or PPLs?Jon:Well, I think that fulfilling from stores is for sure in the future, and I think that there are a couple of reasons. One is that warehouse space is just getting so expensive, particularly around in city areas. Amazon just spent $200 million for the old Greyhound lot here in South of San Francisco, it's crazy money. So if you already have a physical presence, I think in my experience, living here in San Francisco, Best Buy is doing unbelievable job of this where when COVID closed their stores, they turned them into distribution centers, and you can do all your buy online, pickup in store. When it reopened, they did the mix thing.Jon:I think that people will continue to use those mixed models. And I think that the benefits are actually on both sides, it helps the consumers get stuff faster and frankly allows a wider variety of stuff to be stocked because you can have more stuff in stores than you can in a single warehouse is my belief. But from the company standpoint, you can shift stuff more quickly and you also... My wife just got a job doing this, she works up at Sport Space, which is a small sports retailer here in the Bay Area, and she's doing ecommerce fulfillment from their store.Jon:And so they have like 15 stores and they use every one of them as a warehouse, and their volume over the holidays has gone way up, but they've coped with it because they have a zillion DCS. I think the trick to it although, is that really for it to work properly, you need integrated inventory. And that can be really tough depending on your backend systems. But if you can get that, then I think it's a total no-brainerStephanie Postles:Oh, that's smart. We when we were talking to Wellesley, they were saying the same thing about they used to have these stores where, they're B2B, they are plumbing and HVAC and stuff, and so they would have these big stores that you would go and talk to the salesperson and place your order, and you could look around and all this. And she was saying in the future, they're thinking about moving to just, they don't even really need a store. They have this huge warehouse behind the scenes, like a shoppable warehouse and you just come to the curb and continue picking your stuff up.Stephanie Postles:They don't really need their store anymore, and that's the way they're thinking about the future could look for a lot of businesses, either shoppable warehouse or just order online, and if you need to come pick it up in person there's a very mini, mini store out front of the warehouse that you can transact there if needed.Jon:Absolutely. I think that, certainly, I'm biased here in California and I see what it sees in San Francisco, but certainly the downtown area, the metropolis of San Francisco is still completely shut down, very few people are going to work. And all of that real estate is shut down both in terms of offices and the commercial stuff on the ground that I don't think that there's any reason to think that all that's going to open up exactly the way it was before. I think there's going to be a lot of innovation in the physical retail space, particularly in places that are based on worker and office traffic and not like suburban weekday traffic.Stephanie Postles:Yeah. What kind of innovations do you see coming? Because I do think retail will be transforming. A lot of the retail stores, I think, we'll have to have that in-person experience component or event or something to bring the people into the store because they're so used to shopping online at this point, probably it's like, "Well, what reason do I have to actually go to a store and be in-person and talk to someone?" Or whatever it may be. What kind of changes do you see coming for physical retail?Jon:Yeah, absolutely. I think that just drawing up on what we've talked about already in this call, I think that you will see a deep emphasis on stores that really are just, or the staffing levels in stores that really are just warehouses. If you are a Costco, you just don't need that many people because the vacuum is the single vacuum and that's what you're going to buy. But for stores, I think that the physical retail transformative places where taste is the big thing, or there are multiple products that are equivalent and you want someone to help you curate, this is my Resto vocabulary.Jon:But ultimately, a human just going to actually help you walk out of the store with something that's a better fit for what you want. I think that that's the future because... Where was I? I was in line the other day, and I walked to the place because I just wanted to get this one thing and I'm waiting in line, it's like, there's no advantage to this, to, "I know what I want, I want to get out of here as fast as possible transaction." But in a transaction where I'm like, "Tell me which one of these is the right one?" That's where I think physical retail is going to shine.Stephanie Postles:Yeah. I agree. A couple of times I've been in line maybe at, I don't know, a T.J. Maxx, not recently obviously, or something, but I would just give up because I'm like, "This line's too long, I came here for a reason and now I'm in-patient. Goodbye." That's happened multiple times, I'm like, "Why can I not just walk in and walk out with this stuff and just hit my credit card with it or whatever it may be." I know Amazon was experimenting with that, but to me, that's going to be the way the future, because I don't want to wait in another dang line ever again. I'm spoiled.Jon:No, absolutely. And I think self-checkouts too. I did the Amazon Go store and I found the whole thing very weird because you're very aware that there's a camera in the shelf and everywhere, they're recording everything, but that was the best ever. But to your point, I think that people get used to a faster transaction that they're not. I totally get, you need full service, but no one has the time to sit and wait, or I guess some people do, but it gets frustrating and it's a bad customer experience.Stephanie Postles:Where do you see the world headed for ecommerce? I mean, big picture, any higher-level things that you guys are preparing for that we haven't covered yet? Or why you guys are working on the things you're working on right now?Jon:Yeah. I think probably we're working on stuff which will make having a really amazing customer journey easier. I think that you can say broad... I think there's an argument today that commerce tools on their own are commoditized. At the end of the day, you can build whatever you need with any of the major packages from just a pure commerce standpoint. And so I think the question becomes, what are the tools that are going to help you have a complete customer journey because you're going to be losing control of the specific place that you're going to meet your customer, so how do you continue to build journeys that are amazing anywhere? That's really where I think we're going right now.Stephanie Postles:What things are you focusing on then? When you say, making sure you have a good customer journey, I think a lot of people say that, but not everyone actually gets, what does it mean to have a good customer experience and journey. So what kind of things are you focused on right now to make sure that happens?Jon:Yeah, absolutely. I think it's a fair question. And I think a lot of people are like, headless ecommerce? But that's a technology. I think really what you're looking at are ways that you can 100% of the time know who you're talking to as a company and identify your customer. And specifically what that means to customer journeys is that means that when you start with a marketing campaign, that whatever that messaging and whatever you know about them is then reflected in the commerce campaign, is reflected in the order management, and then all the way through to the service.Jon:So a customer experience at that point is actually the experience of the totality of interacting with your brand, of discovering it, transacting with it, and then enjoying the product or whatever is after it. So that's what we mean by the customer journey, the full thing and how you can make that coherent and make sense and not like, "Oh man, well, you're in supports domain. Godspeed, I don't even know what those guys do."Stephanie Postles:Yep. I love that, especially knowing who your customer is. We had on Domm from Fast, and that was his biggest thing is even though they're known for that one-click checkout, he's like, "We're actually solving for identity so that you know who someone is and you're not constantly having to ask them to fill in the same details that they filled in 1,000 other times in different places." And once you can figure it out, the identity piece, the customer experience part will be easy to figure out because then you already know who you're talking to, what they're looking for, their payments stuff's all covered, and it becomes very frictionless.Jon:Absolutely. Totally. And I think that that's the future. When you want to reorder from someone, you want to do with one click, you don't want to be like, "You guys definitely know my phone number, but here it is again."Stephanie Postles:All right, Jon. Well, thank you so much for joining us today, where can people find out more about you and your awesome work?Jon:Oh, well Salesforce Commerce Cloud, everything I'm doing is up there. Unfortunately, it's all gated, but check it out. I'll make sure they don't badge you too hard if you do check it out.Stephanie Postles:Yep. Hit Jon up if they do, he's your guy.Jon:Totally.Stephanie Postles:All right. Thanks so much.Jon:Thank you. Have a great day. 

In today's episode, we are talking to Monique Rodriquez of Mielle Organics.Monique Rodriguez founded MIELLE in 2014 after her healthy, hair care regimen for her tailbone-length hair became somewhat of a craze among her social media followers. The company began with only one product, the Advanced Hair Formula. A unique proprietary blend of herbs, amino acids, and minerals to support healthy hair, skin, and nails, and immunesystem. Since then, MIELLE has expanded to a half-dozen collections under Monique’s direction, including products for skin and children. MIELLE has been distributed in more than87 countries and can be found in more than 100,000 stores across the U.S. in retailers such as Sally Beauty, Target, CVS, Walgreens, and Walmart just to name a few.In addition to her work with MIELLE, Monique is recognized as a leader in the business community as well as a role model to women of all ages. She, alongside the MIELLEbrand, has been recognized in publications such as Forbes, Allure, Black Enterprise, Sophisticate’s Black Hair, f and Essence. She in addition to popular, national daytime television talk shows -has also been seen on The Steve Harvey show, The Real, and The Wendy Williams Show. Monique has been recognized by the celebrity community, from “Black-ish” actress, Yara Shahidi, Shonda Rhimes, and more.With close to 700K, Monique and MIELLE have an extremely engaged social media following. Monique is committed to empowering women around the world through her beauty, business savvy, and her Secret Sauce to Success podcast and academy. Monique travels nationally and internationally to empower and equip women speaking to be the best version of themselves.

In the winner-takes-all conversations around beauty, much has changed including what a winner looks like in the midst of a pandemic. Fortunately for Sally Beauty, it had embarked on a digital-centric strategy before Covid-19 became an industry-rocking crisis. “We had a pretty extensive brand relaunch that we were in the throes of. It was about modernizing the brand, showcasing to consumers that we will deliver the confidence they needed to DIY at home. The strategy honestly has not changed, because that’s become even more important during the pandemic,” said Sally Beauty group vice president of marketing Carolyne Guss on the Glossy Beauty Podcast. Online sales for Sally Beauty Holdings were up 250% in the third quarter of fiscal year 2020, compared to the prior year.

Red has spoken to a number of my guests about creating a customer avatar in the past, but wanted to have a stand-alone episode for people who are struggling with it. In this episode he talks about where he learned the idea, how to spot one when other brands are targeting them, and how to create your own. Support the show (https://www.patreon.com/brokensalespeople)

Sometimes you have to find your way back to your "Roots" to move forward into your best life! Ione Rucker Jamison, the co-founder of "Rucker Roots," did exactly that after her high profile marriage ended. In this episode, Ione gets personal about navigating a public divorce while protecting her children and re-discovering herself in the process.  With her infectious southern charm, Ione shares her personal experience with divorce, co-parenting and entrepreneurship in such a way that is sure to motivate and inspire you not to give up on your dreams and to live your best life.Ione Rucker Jamison  is the co-owner of Rucker Roots, a natural hair product line, she founded with her sister, Ellen Rucker Sellers, in 2014. Their love for natural hair and healthy lifestyles has helped Rucker Roots to grow into a leading beauty brand. Rucker Roots has been featured in InStyle, Essence, Hype Hair, Good Morning America, The View, and Marie Claire.com, and can be found in Target, Sally Beauty and directly from the Rucker Roots website.  While running a business, she also stays busy with her three children!For more information about Rucker Roots:Website: https://ruckerroots.com/Instagram: @ruckerrootsPinterest: https://pinterest.com/ruckerrootsFacebook: https://facebook.com/RuckerRootsProductsTwitter: @ruckerroots...Welcome to the Grown Girl Divorce podcast! These are weekly conversations (a/k/a Girl Talk) between girlfriends who have the education, experience and information to help you before, during and after a divorce. This is not the information you get from the "peanut gallery" but the information that you actually need!!Stay ConnectedIs there a topic you'd like covered on this podcast? Email us at growngirlguide@gmail.comThe hashtag for the podcast is #growngirlpodMake sure to follow us on social media:Instagram: @growngirldivorceFacebook: www.facebook.com/growngirldivorce  

Aisha Ceballos-Crump, founder and CEO of Honey Baby Naturals is the first Latina to have a natural hair & skincare line at major retailers including Target, Walmart and Sally Beauty. The Puerto Rican-American entrepreneur started her career in chemical engineering and worked nearly 15 years in the hair & skincare industry developing products and formulas for several major brands. In 2016, Aisha pursued her dream and launched her own beauty brand, Honey Baby Naturals - a line of products created to meet the various needs for her three kid's hair texture. We find out why Aisha still struggles with proving her identity and the challenges she deals with as a minority-owned business . You'll also discover her latest campaign with Target, Más Que - a platform aimed to celebrate the Latinx community by supporting their unique needs and dreams. Aisha is not only breaking boundaries but aims to empower Latina consumers to understand that they have the power to drive the US economy. Get social with us and let us know what you think of the episode! Find us on Instagram Hosts: Cristina Michelle and Elizah Morales Edited and produced by Cristina Michelle

Ancestry Health powered by NGS is a powerful new saliva test that allows you to gain knowledge about your health risks based on your DNA. Dr. Sarah South shares how it all works and how we can gain this knowledge through Ancestry Health powered by NGS. https://www.ancestry.com/health/next-generation-sequencingAbbie Thompson, a master colorist, gives us tips on how we can use Sally Beauty products to color our hair at home. If you're like me and worried about the outcome, check out this segment! www.sallybeauty.comAmber Lynn Vitale, educator with Garden of Life, discusses how to take mommy time even with the kids at home all day. and As moms we also need to keep our energy up and keep our physical and mental state in top shape. www.gardenoflife.com

Do you ever wonder how small, local businesses ACTUALLY turn into major, global brands? Want to know what will really help you stand out in a crowded industry today? And how do you know which of your amazing ideas will help you get there? Today Allison Maslan, CEO of Pinnacle Global Network, interviews Psyche Terry, Founder of Urban Hydration -- a global clean-beauty product manufacturer whose products are sold every day in 9,000 U.S. retail locations, including Macy’s, CVS, HEB, Sally Beauty, and Target.  A massively successful and impactful CEO, she shares her secrets on how to scale a company to an incredibly high level.

Do you ever wonder how small, local businesses ACTUALLY turn into major, global brands? Want to know what will really help you stand out in a crowded industry today? And how do you know which of your amazing ideas will help you get there? Today Allison Maslan, CEO of Pinnacle Global Network, interviews Psyche Terry, Founder of Urban Hydration -- a global clean-beauty product manufacturer whose products are sold every day in 9,000 U.S. retail locations, including Macy's, CVS, HEB, Sally Beauty, and Target.  A massively successful and impactful CEO, she shares her secrets on how to scale a company to an incredibly high level.

Every business owner shares one key trait. Despite what you may think, that key trait isn’t determination, intelligence, or even creativity. So, what is it? Resourcefulness. Growing a business means you have to search for answers and solutions in every possible place. That’s exactly what Ceata and Garrett Lash have done to build their company, PuffCuff. In this week’s episode, I interview the couple about starting a business, expanding their demographic, and obtaining financing. You’ll learn the value of networking, what it takes to prototype a product, how to rethink your marketing strategy, and why invoice factoring can be a great financing option. About my guests:Ceata Lash is the founder and inventor of the PuffCuff Hair Clamp, and Garrett Lash is the CEO of PuffCuff LLC. Ceata revolutionized the beauty and hair industry when she came up with a comfortable, affordable tool to help style curly hair. Since then, she and her husband have landed a contract with Sally Beauty, expanded their distribution to global markets, and developed countless other beauty solutions. In this episode we talk about:➤ How Ceata came up with the idea for her business (5:00)➤ The first step Ceata took toward building her product (8:19)➤ How Ceata got her first loan (10:13)➤ Why they expanded the product to different countries and groups of people (14:27)➤ What it was like to win an award from Sally Beauty (18:11)➤ The importance of negotiating with your vendors (19:45)➤ The value of invoice factoring (21:25)➤ How Garrett made invoice factoring work for the business (24:08)➤ Why Ceata and Garrett didn’t use other types of debt financing (27:12)➤ The problem with microloans (29:59)➤ Ceata’s advice for women entrepreneurs looking for funding (32:24)➤ How to establish a system for managing your finances (34:19)Keep ListeningCurious to learn more about financing your growing business?Check out my conversation the Disruptors series: Brandi DeCarli on innovating the farming industry, Neige and Pippa Blair on growing a passion project into a successful international brand, Kim Aitken on what it takes to finance capital-intensive businesses, and Toni Desrosiers on how equality has played a key role in the company culture at Abeego.Contact MeI’d love to hear from you and answer your business financial questions. Record your question here and I’ll answer in a bonus episode. Connect with the PuffCuff:➤ Website➤ Instagram➤ Facebook➤ YouTube➤ Pinterest➤ Twitter

Gwen Jimmere is a gifted visionary on an unrelenting mission to challenge the narrative that “the struggle is real” when it comes to natural hair. As CEO of Naturalicious, she leads a 7-figure empire that creates high-performing, time-saving haircare products that have collectively saved over 70,000 women more than 1.2 million minutes on washday. She’s cemented her place in history as the first African-American woman to hold a patent for natural haircare products, which can be found around the world in over 1200 retail stores, including ULTA, Whole Foods, and Sally Beauty. Named, “the world’s leading authority on textured hair care”, she was named one of the 100 Most Influential African Americans in the U.S. along with the likes of Beyonce, Serena Williams, and LeBron James; as well as a Top 10 Business Woman in the U.S., a Crain’s 40 Under 40.

Cindy is a former Registered Nurse with a BS in Health Studies. She left her career as a nurse to pursue the beauty industry. In 2004, Cindy opened her first salon and later developed her hair care brand in 2007. A natural alcohol free Hair care brand with extreme detangling ability. At the age of 16 Cindy was inspired by her Chemistry teacher who taught her how to make nail polish and lipstick. Her products are widely available at Walmart, Sally Beauty her own web site DivaByCindy.com. Cindy launched the first vending machine for natural hair care products. She offers franchise opportunities that help women entrepreneurs to also become successful, and plans to expand this option to motivated women all over the country and overseas. Connect with Brandi: https://www.instagram.com/iambranditaylor/?hl=en https://www.facebook.com/IamBrandiTaylor/?modal=admin_todo_tour Email: info@businessbeautynetwork.com Website: businessbeautynetwork.com Connect with Diva By Cindy: https://divabycindy.com/ https://www.instagram.com/divabycindy/ https://www.facebook.com/1Divaatatime/ https://twitter.com/divabycindy --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/bbnp/support

Gwen Jimmere is a gifted visionary on an unrelenting mission to challenge the narrative that “the struggle is real” when it comes to natural hair. As CEO of Naturalicious, she leads a 7-figure empire that creates high-performing, time-saving haircare products that have collectively saved over 70,000 women more than 1.2 million minutes on washday. She's cemented her place in history as the first African-American woman to hold a patent for natural haircare products, which can be found around the world in over 1200 retail stores, including ULTA, Whole Foods, and Sally Beauty.Named, “the world's leading authority on textured hair care”, she was named one of the 100 Most Influential African Americans in the U.S. along with the likes of Beyonce, Serena Williams, and LeBron James; as well as a Top 10 Business Woman in the U.S., a Crain's 40 Under 40. Listen on Apple Podcasts, Spotify, and Google Podcasts. Click here to subscribe via RSS feed (non-iTunes feed): https://anchor.fm/s/e18d360/podcast/rss As an Amazon Associate I earn from qualifying purchases Books Mentioned: Purple Cow - Set Godin Start with Why - Simon Synek Social Media Info Gwen Jimmere (Instagram) – @gwenjimmere Naturalicious Beauty (Instagram) - @naturalicious_beauty Websites Gwen Jimmere - www.gwenjimmere.com Naturalicious Beauty - https://naturalicious.net/ Follow FB - https://www.facebook.com/dasan.robinson.1 FB - https://www.facebook.com/brntolive/ Instagram - @brntolive #BorntoLive --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Monique Rodriguez discusses her faith-filled journey from being an RN to entrepreneurship and building MIELLE Organics, prioritizing family and business, scaling her brand, the importance of a solid team, MIELLE's initiatives for giving back during the pandemic, and more. Monique founded MIELLE in 2014 after her healthy, hair care regimen for her tailbone-length hair became somewhat of a craze among her social media followers. The company began with only one product, the Advanced Hair Formula. A unique proprietary blend of herbs, amino acids and minerals to support healthy hair, skin and nails, and immune system. Since then, MIELLE has expanded to a half-dozen collections under Monique's direction, including products for skin and children. MIELLE has been distributed in more than 87 countries and can be found in more than 100,000 stores across the U.S. in retailers such as Sally Beauty, Target, CVS, Walgreens, and Walmart. For more info about her brand, visit mielleorganics.com. --- Support this podcast: https://anchor.fm/blkwomenhustle/support

Today in the interview chair we have Monique Rodriguez. Monique shared her journey from working for 8 years as a registered nurse to building a hair care empire Mielle Organics. She started Mielle with one hair care product the Advanced Hair Formula which is a hair growth oil. Monique shared how she stays motivated, tips for entrepreneurs, and her secret sauce to success. Monique Rodriguez founded MIELLE in 2014 after her healthy, hair care regimen for her tailbone-length hair became somewhat of a craze among her social media followers. The company began with only one product, the Advanced Hair Formula. A unique proprietary blend of herbs, amino acids and minerals to support healthy hair, skin and nails, and immune system. Since then, MIELLE has expanded to a half-dozen collections under Monique’s direction, including products for skin and children. MIELLE has been distributed in more than 87 countries and can be found in more than 100,000 stores across the U.S. in retailers such as Sally Beauty, Target, CVS, Walgreens, and Walmart just to name a few. Connect with Brandi: https://www.instagram.com/iambranditaylor/?hl=en https://www.facebook.com/IamBrandiTaylor/?modal=admin_todo_tour Email: info@businessbeautynetwork.com Website: businessbeautynetwork.com Connect with Monique: https://www.instagram.com/exquisitemo/ https://www.instagram.com/mielleorganics/ https://mielleorganics.com/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/bbnp/support

Intro- Personal intro to show What is “Queendom Come?” and What is “The Age of the Divine Feminine?” Everything in the universe exists on a spectrum of energy. Two opposite poles on the spectrum, flow and containing (feminine and masculine) This show is a space for us to practice dancing together, between these poles Avoid toxic femininity How do we do this dance? What does it look like to be a Queen  when you feel like shit? Energetic poles: Maro/Micro; individual/cosmic; institution/intuition; containment/flow; consistency/change; There is a dance of these energies happening within us all the time, and how do we tap into that, use it to create our Queendom? Whether you’re a King or a Queen, there’s at least a little bit of Queenly energy in you, and this show is for anyone looking to nurture those energies within themselves It’s our time. It’s our time to learn how to do this dance with grace; and love, and play, and fun. So we can teach by example, by our fun, by our joy, by our play, the masculine in all of us to embrace some of that feminine practice, to embrace some of his own Queendom as we step into ours. By stepping into your own queendom, you give space for kings to rise, you show other queens that they can do it too; you start changing the shape of the world so that it is more round, more feminine in flow to balance millenial of twisted masculine energy.  Every episode will include  Personal update Interviews with bad ass reinas, and kings who love queens and want to grow the queendom with us BEAM+Flow questions, from my work helping people unwind chronic holding  patterns, to help you step into the fullness of who you are.  Spoken word (“Moment of Flow”)   BIANCA JADE INTERVIEW Danielle Nottingham question: on a scale of 1-10 how hard is it to put on lashes? Strip Lashes are hard to apply. Buy the black glue because the white glue, even invisible glue, doesn’t fully dissolve. Black glue can be found at Sally Beauty and sometimes Sephora IG trick: apply black glue straight to lashline, and then apply strip lash on. Better because you’re not smudging the glue on the eyelid if you don’t get it just right. I use argan oil to my brows, and Bianca does too I use it soften my pubic hair, as a pube oil Pubic hair or no pubic hair? Let’s discuss (Listen to the podcast for more) Let’s talk about sex in your 30s and 40s Are the 30s the best decade for sex? Community keeps us young, and, after coronavirus, that need for community will be a good thing for Bianca’s sex life. Bianca and I met when she came in for a Brazilian Lymphatic Drainage session with me at HigherDOSE in Manhattan. BEAM+Flow (Body, Energy, Awareness, Movement and Flow) is my wellness company. Detox is a way of life, because there is an energy within us that is constantly being recycled and renewed. When we tap into that, amazing clarity flows through. How do you stay in flow while hustling without burning out? Everyone has their own approach, Bianca’s mantra is “Go the distance.” Mine is “See the magic.” “My way of being has turned off a lot of women and female friendships, because I have a lot of masculinity in my essence.” “My masculine energy helps me pay the bills, and keeps the brand growing.” Women don’t always respect masculine energies in other women, until those women are super successful and famous I asked Bianca how these former female friends would describe her? Blunt, aggressive, consumed with work--but these are friends who work in the same profession Bianca was able to “change my ways of being to accepting that the roles that don’t come truly were not meant for me” How to make peace with rejection or the unknown How to give something an awesome try and let it go THIS IS feminine energy We’re all a balancing act How did growing up in Saint Louis  shape your Latinidad? Jew-tina, and the Jewish side dominated her upbringing Grew up identifying as white When other people can’t see it in us, we sometimes forget that we have it College is where she began shaping her Latina identity Now, it’s everything. She tries to infuse her culture in all of her work. “What is your favorite thing to do alone” She doesn’t masturbate Playing with her dog is her favorite @Fridadoggy is her dog’s IG handle Words are like seeds of intention. The magic, the manifestation happens as we care for the spout. What seeds do you want to plant with our audience to “Grow the Queendom?” Just BE.   Q&A Send in your questions: queen@growthequeendom.com; IG and FB- @queendom.come.podcast Online video coaching with me through BEAM+Flow “Embodied Flow Sessions” (bodywork, feelings, hormone balancing, creative coaching)  How to deal with anxiety when cooped up? Journaling Go for a walk or run outside Yoga Tapping Use index and middle finger to gently tap the following spots for about 3 seconds each: Crown of your head Eyebrow (starting in the middle, nearest to the nose, then work to outer edge) Side of the eye socket Underneath your eye, above cheekbone Underneath your nose Underneath your lower lip Under collarbone Ribcage Outside edge of your hand, fleshy part of under the pinky Online video coaching with me through BEAM+Flow “Embodied Flow Sessions” (bodywork, feelings, hormone balancing, creative coaching)- beaming@beamandflow.com IG and FB: @beam.and.flow or @chloecofresi During Coronavirus, all Embodied Flow sessions are pay what you can. If you’re an essential worker, they’re free! Moment of Flow “Only Kings” written by Chloe Cofresi

We're back! Let's talk about The Real Housewives, Meghan Markle, insufferable celebs and Sally Beauty. You know, until we die. ----- The Pop Issues Podcast Click Subscribe, bitch! Follow @popissues on Instagram popissues.com The views and opinions expressed in this recording are for entertainment purposes only. © 2020 Reality Disorder

Shahs of Sunset finds Reza in Vegas for his big Sally Beauty event. Will Destiney bone Sara's brother? Will Tommy get a standing o for his takedown of Adam? And will Reza Be Obsessed really make your color last longer? For this week's premium bonus two parter recorded on our road trip from Kansas to Omaha, become a member over at Patreon.com/watchwhatcrappens.**Crappens Live is coming to Salt Lake City, Vancouver, Orlando, Charleston, Oklahoma, Asbury Park NJ, Toronto, Washington DC, San Francisco and Boston! Find ticket links at watchwhatcrappens.com See acast.com/privacy for privacy and opt-out information.

Reza and Adam head to Vegas to do their first in store appearance for his haircare line Be Obsessed. Destiney and Sarah show up in Vegas to celebrate with Reza. Mike and Nema get into fight over Mike calling Nema’s ex off. GG transfer embryos. Mercedes and Tommy talk about their fight with Reza. Destiney hooks up with Sarah’s brother and Sarah was mad. Today's After Show Was Hosted By:@ashleyfultz @rivetsoro @amiryass_ Follow us on http://www.Twitter.com/AfterBuzzTV "Like" Us on http://www.Facebook.com/AfterBuzzTV For more After Shows for your favorite TV shows and the latest news in TV, Film, and exclusive celebrity interviews, visit http://www.AfterBuzzTV.com

We're chatting with Monica Stevens better known as MoKnowsHair about her career journey, how she developed her own signature line with Sally Beauty and what it took as a businesswoman to get to this point in her career.

El episodio más lame-leve, pero es para que echen el ameno, conejitos, nosotros decidimos descansar del intenseo y hablar de las películas (y otras cosas) que nos causaron las primeras cosquillitas y las que usamos como último recurso en viernes por la noche o cuando no podíamos dormir, lol. Está bueno el chisme. Spoiler alert: Anjo es el rey del spoiler, si son como yo y ni siquiera leen las reseñas tengan cuidado. PD. No se dice "mujigata", se dice "mojigata", perdón a las tías. Dense, —Olivia.   ***   Queremos darle un agradecimiento bien grande y la más cordial bienvenida a Arctic Fox, la marca fundada en 2014 por la gurú en belleza, influencer y defensora animal, Kristen Leanne. Resulta que ya está disponible en México (y algunos países de Latinoamérica) la gama de tintes y colores de fantasía Arctic Fox, así que si quieren un cambiazo de look radical, échenle un ojo a los tonos disponibles en Amazon o en la cadena de tiendas Sally Beauty. Los tintes de Arctic Fox son:

From the Simplr studios in San Francisco, this is your weekly briefing.  OpeningWith your E-Commerce Retail Briefing for today, Friday, September 20, 2019, I'm Vincent Phamvan.A new survey revealed that Gen Z’s worries about mental and emotional well being affects their shopping habits. An overwhelming amount of those surveyed said they preferred making purchases and discovering new products in stores. They also said turning to brick-and-mortar was a way they disconnected from the digital world.First, here are some retail headlines.Amazon Rolling Out Amazon PayCodeRetail giant, Amazon, announced they would be rolling out Amazon PayCode in the U.S. in the coming weeks. The new checkout option will allow customers to pay for their Amazon orders at one of 15,000 Western Union locations. Instead of using their bank card, customers can choose the PayCode option to receive a QR code they can take to a Western Union location and pay for their order.Sally Beauty Launches Credit Card ProgramSally Beauty Holdings announced they were launching a private label credit card program for Sally Beauty Supply through an agreement with Alliance Data. According to a press release, the credit card program is expected to pilot in select stores in 2020, followed by a national rollout for stores and e-commerce. Sally Beauty will be adding on the credit card program to its existing Sally Beauty Rewards Loyalty Program, which has over 15 million active members.  Fanatics Hires CFONike’s former corporate audit and chief risk officer, Michener Chandlee, is joining Fanatics as their CFO. He’s joining the Fanatics team as the company is targeting sales of more than $2.5 billion this year, up from $2.2 billion in 2018. Chandlee had been with Nike since 2001 and is well versed in the sports apparel industry. Fanatics CEO, Doug Mack, said that gives him the ideal skill set and experience to lead their finance organization as they continue to scale.  Annual Holiday Retail Sales Expected to GrowAccording to an annual holiday retail forecast, retail sales are expected to boost between 4.5 and 5 percent in 2019. Between November and January, holiday sales are expected to exceed $1.1 trillion. The report also notes that e-commerce sales are forecasted to grow 14 to 18 percent to between $144 and $149 billion over the period, up from 11.2 percent growth in 2018.Gen Z May Be A Surprising Saving Grace For Brick-and-Mortar StoresAccording to a report from A.T. Kearney, Gen Z shoppers may be a surprising saving grace for brick-and-mortar stores. The report revealed that consumers between the ages of fourteen and twenty-four prefer to do their shopping in stores. 81 percent of Gen Z consumers surveyed said they prefer to make purchases in stores and 73 percent said they like to discover new products in stores. Those surveyed revealed that the Gen Z demographic overwhelmingly looks to brick-and-mortar stores as a way to disconnect from the digital world.The data uncovered that Gen Z deals with a lot of stress, with 23 percent saying they were stressed out or overwhelmed by the news and 22 percent reported being stressed by social media. Because of this, Gen Z tends to make more health and wellness related purchasing decisions than other generations. 46 percent of Gen Z said they were concerned about their mental health and wellbeing compared to 38 percent of millennials.The report sheds light on the first full generation of digital natives and the importance of the experience retailers provide both online and offline.  Thanks for listening to the latest episode of the E-Commerce Retail Briefing. Don't forget, Simplr can help you scale up your customer service with 24/7 support. Find out more at Simplr.ai. Until next time.          

In this episode of Truth’s Table, Ekemini and Michelle are at the table with Mahisha Dellinger, Founder, and CEO of CURLS. Mahisha Dellinger's mantra is simple. Curly hair should be healthy, frizz-free, defined, and effortlessly fabulous. Consequently, as a beauty advocate and product innovator, Dellinger worked passionately to produce an award-winning line of organic hair care products for women and girls with natural waves, curls, and kinks. Frustrated with the lack of effective products for her newly natural, curly hair, Dellinger left her post as Marketing Manager at Intel Corporation to pursue her passion in giving consumers of naturally curly hair effective and eco-conscious products that are natural and safe for all ages to use. In 2002 Dellinger pioneered the newly natural market when she launched CURLS, a family of organic hair care products targeted for women embracing their natural textures ... a market previously unanswered by the beauty industry. Dellinger's astute business acumen and natural talent for delivering market-driven products gave way for an instant demand for her product line. Soon thereafter CURLS was available all over the United States, Canada, Brazil, Africa and the UK. As Chief Executive Officer and Founder of CURLS, Dellinger singlehandedly built a strong demand for her popular family of organic products. Soon Target, Sally Beauty, Rite Aid, Walgreens, Wal-Mart and CVS came knocking at her door. CURLS has partnered with these national retailers and is currently in negotiations with Boots in the United Kingdom. CURLS has been featured in a host of beauty publications including lnStyle, Essence, Glamour, Ebony, Juicy, Redbook, Lucky, Seventeen, Vibe, BlaBlack Enterprise, Elle, Modern Salon, Woman's World, Parents, and a host of other hair and salon trade publications. The retail success and exposure of the CURLS brand has catapulted the business forward. Dellinger is a sought after industry expert. Dellinger was the keynote speaker at her alumni school, California State University Sacramento's "Make Your Mark" conference sponsored by Target and Bishop TD Jakes’ Woman Thou Art Loosed Conference, to name a few. Dellinger has also been featured on several television shows throughout the nation. Dellinger is the star of “Mind Your Business with Mahisha” on OWN, Oprah Winfrey’s television network, as the expert helping other women based businesses reach the million-dollar mark. Pull up a chair and have a seat at the table with us! Follow Mahisha Dellinger: Twitter: @MahishaDelling1 Instagram: @mahisha_dellinger Support Truth’s Table: Patreon: https://www.patreon.com/TruthsTable PayPal: https://www.paypal.me/TruthsTable

From Idea to Invention is a new podcast coming soon - from the Founder and Inventor of the PuffCuff, Ceata Lash and her husband and PuffCuff CEO Garrett Lash. Here, Ceata shares about their win of distribution in Sally Beauty stores. 

Y'all this episode is pure FIRE. I'm bringing you the inside track on what retail buyers are looking for when assessing new brands. Karonda Cook is the former Director of Merchandising for Sally Beauty who successfully grew her beauty categories double digit while sitting in the driver's seat. She is teaching a full Master Class for FREE here. We talk brand owner misconceptions about retail distribution and what you can do NOW to make sure you are ready to sit before a retail buyer. Get your notepad ready for this one. You will thank me later.   Mrs Karonda Cook is the Founder and Chief Creative Officer of The Jane Group, LLC., a consulting agency specializing in retail and brand strategic planning. Prior to founding The Jane Group, Karonda was Director of Merchandising for Sally Beauty and led merchandising initiatives for the multicultural hair care, styling tools and accessories categories.   Book recommendation is Who Moved My Cheese by Spencer Johnson. A super short, super easy read that gives perspective on how to move forward without fear. Follow Karonda on Instagram @Pixitivity her website janegroupllc.com.

Are you a maker or creative? Have you dreamed of having your product on the store shelves if your favorite retailers? Hi My name is Tasha and I am the Founder and Creator of Naturally Smitten. I created my hair care line in 2009 in my kitchen. Since those days, my products have graced the shelves of Walmart, Sally Beauty, and many of their retailers. It takes a lot to get you and your products ready for mass market retail. In this podcast, you will hear a snippet of my session that I covered at CraftCon Midwest. This is material that I would normally charge clients a consulting fee of $100 to have access to. You’ll want to hurry and listen to this one as I will be taking it down very soon. I will be covering: 1. Is mass retail really for you? 2. How do I get my products on retail shelves? 3. What do I need to know about retailers? 4. How much does it cost? 5. What do I need to do to get by brand ready? 6. How can I be successful in mass retail?

I had the privilege of interviewing mompreneur Janell Stephens, CEO of Camille Rose Naturals. 8 years ago, Janell started the natural lifestyle brand that we now know as Camille Rose Naturals right in her kitchen and today she's in Target, Walmart, Sally Beauty and many more retailers. And would you believe that Janell did all this with 5 kids!  Sign up for my Podcast Newsletter and get each new episode directly to your inbox! http://bit.ly/jbsnewsletter  Support this podcast by shopping with me! JenellBStewart.com/shop use code "podcast" to save 20% on all orders.  -----------ALSO IN THIS EPISODE!-----------  WHAT'S GOING ON? I'm back from my podcast break and I've got a lot going on for the holidays!  BOSS MOM MOVES! I launched a series of Using Social Media For Business Webinars and the feedback was amazing. Tune in to hear all the benefits of hosting webinars and more.  Are you a business that would like to be featured in my Money Moves segment? Send your info to podcast@jenellbstewart.com  Enjoyed this podcast? Please rate this episode 5 Stars! And while you're there would you be so kind to review this episode on iTunes?  "Inhale Confidence, Exhale Doubt."Support the show (https://www.patreon.com/JenellBStewart)

This week on Pimp Your Brilliance, I’m chatting with Tamara Floyd an award-winning blogger and part-time superhero. Tamara started her blog, Natural Hair Rules.com in 2008 as a creative outlet and online natural hair journal. Over the years it has garnered more than one million monthly pageviews and a following nearly 700,000 across all social media channels. She has had the honor of working with top brands and companies such as Sally Beauty, Wal-Mart, and Dove, just to name a few. In this episode, we discuss how Tamara got started as a blogger, SEO best practices and repurposing content to build consistency and how failure is valuable. For show notes visit- keepchasingthestars.com/11 SHOW YOUR SUPPORT Get show merchandise- bitly.com/brilliancetee Connect on Instagram- instagram.com/pimpyourbrilliance Use #showyourbrilliance to be featured  

Ryan Linders, VP CRM, Loyalty, and Marketing Analytics at Sally Beauty provides a rare glimpse into the initial phases of building a customer loyalty program from scratch. You'll learn how Linders got the program off the ground and how Sally Beauty provides value to customers and gets it back in terms of membership fees and on-going purchase loyalty. 

Spring cleaning tips, How to spring clean, How to get organized, How to simplify, De-stress in the home, How to organize your home! BIG announcement on our new SavingsAngel community! Which is the #1 most frugal city? http://savingsangel.com/blog/2014/05/01/orlando-takes-the-1-slot-as-the-most-frugal-city-in-the-us/ (Orlando Takes the #1 Slot as the Most Frugal City in the US) http://savingsangel.com/blog/2014/05/02/spring-clean-for-your-mental-physical-and-spiritual-health/ (Spring Clean for Your Mental, Physical, and Spiritual Health) http://savingsangel.com/blog/2014/05/04/kelloggs-family-rewards/ (Kellogg's Family Rewards) http://savingsangel.com/blog/2014/05/04/free-nivea-lotion-samples/ (FREE Nivea Lotion Samples) http://savingsangel.com/blog/2014/05/04/reminder-free-spicy-guac-at-moes-southwest-grill-on-may-5-2014/ (*Reminder* FREE Spicy Guac at Moe's Southwest Grill on May 5, 2014) http://savingsangel.com/blog/2014/05/04/national-fishing-and-boating-week-free-fishing/ (National Fishing and Boating Week Free Fishing) http://savingsangel.com/blog/2014/05/01/ultimate-mothers-day-target-movies-dinner/ (Ultimate Mother's Day – Target, Movies & Dinner) http://savingsangel.com/blog/2014/05/01/sally-beauty-3-50-off-10-coupon/ (Sally Beauty – $3.50 Off $10 Coupon) http://savingsangel.com/blog/2014/05/01/reminder-half-off-any-frappuccino-at-starbucks-51-510/ (Reminder: Half off Any Frappuccino at Starbucks 5/1 – 5/10) http://savingsangel.com/blog/2014/04/30/sin-free-sugar-sample/ (Sin-Free Sugar Sample) http://savingsangel.com/blog/2014/04/30/free-pg-sampler-box-and-coupon-book/ (FREE P&G Sampler Box and Coupon Book)

Some security advice from Bob; Target’s CIO resigns, should the QSA bear some responsibility? Rogue ads overtake porn as top source for mobile malware; Five things to know about malware before driving it out; Why you need to segment your network; SecurePay in denial about breach; Sally Beauty apparently breached. Subscribe in iTunes | Podcast RSS Feed | Twitter | Email … Continue reading Defensive Security Podcast Episode 58 →