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Talk to any senior partner in a law firm, and you're likely to get a complaint or snide comment about the younger generation of lawyers being lazier, more entitled, and less interested in making partner or assuming leadership roles than their predecessors. On the flip side, some younger lawyers will be all too happy to tell you that senior lawyers are overly demanding, can't respect boundaries, won't share origination credit, and refuse to cede any responsibility or authority to those coming up behind them. Generational differences are real. They are significant. And they are impacting both how law firms operate today and how they will be governed in the future. Chris DeSantis is a speaker, author, and consultant specializing in workplace interventions. With nearly 30 years of experience as an independent organizational behavior consultant, Chris is a trusted partner to some of the world's largest companies in the professional services, tech, and pharmaceutical industries. When working with clients, his goals are to dig deeper, treat the root causes, and offer user-friendly solutions aligned with company initiatives. Before becoming an independent consultant, Chris was the Director of Management Development and Training for the American Medical Association and a Human Resources Development Manager at Brunswick Corporation. Chris has a BBA from the University of Notre Dame, an MA in organizational behavior from Loyola University in Chicago, and an MBA from the University of Denver. Chris is the Author of Why I Find You Irritating: Navigating Generational Friction at Work. He's also the Host of the Cubicle Confidential podcast, where he and Co-host Mary Abbajay share advice on outrageous workplace questions, comments, and concerns. WHAT'S COVERED IN THIS EPISODE ON NAVIGATING GENERATIONAL FRICTION AT WORK Many law firm leaders are grappling with generational tensions that quietly undermine collaboration, leadership development, and retention. But these conflicts aren't simply about age, they're rooted in deeper divides over authority, feedback, and what lawyers expect from the workplace. Chris DeSantis, speaker, consultant, and author of Why I Find You Irritating: Navigating Generational Friction at Work, has spent his career helping organizations navigate workplace dynamics, and now helps law firm leaders understand how generational habits and mindsets can create hidden friction. In this episode of The Lawyer's Edge, Chris joins Elise Holtzman to unpack how law firm hierarchies clash with younger lawyers' expectations of dialogue and inclusion. He shares why traditional “figure it out” leadership no longer works, and how shifting to a culture of open conversation can reduce friction, boost engagement, and strengthen leadership pipelines. 2:43 – Why law firm leaders can't ignore generational friction. Chris shares the challenges that inspired him to write his book. 4:55 – How generalizations shape perceptions and create blind spots in the workplace. 7:43 – The four generations in today's workforce and how their life experiences influence expectations at work. 11:02 – How different parenting models have shaped generational behaviors and workplace dynamics. 14:06 – Why younger attorneys struggle in tell-do workplaces, and how leaders can shift to an engage-discuss model. 19:02 – The hidden reasons adjacent generations experience the most friction, and how leaders can help defuse the tension. 26:01 – How gender, hierarchy, and generational differences collide in law firm environments. 33:10 – What leaders can do to foster dialogue over directives. Chris explains why this approach drives better performance and retention. MENTIONED IN WHY I FIND YOU IRRITATING: NAVIGATING GENERATIONAL FRICTION AT WORK Chris DeSantis | Chris DeSantis on LinkedIn Cubicle Confidential Podcast Why I Find You Irritating: Navigating Generational Friction at Work by Chris DeSantis Different: Escaping the Competitive Herd by Youngme Moon Social: Why Our Brains Are Wired to Connect by Matthew D. Lieberman Mary Abbajay on The Lawyer's Edge Podcast Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE… Today's episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of The Lawyer's Edge coaching team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, just email the team at hello@thelawyersedge.com.
Senior Director of Investigations, Fraud Strategy and Supply Chain Asset Protection at Macy's, Chris DeSantis joins TalkLP host Amber Bradley to dive into the hot topic of Supply Chain! (although Chris is over a number of things – this is the thing they could get to! Don't worry we'll have him back) They talk cargo theft's biggest challenge (sheer size of the network) and the opportunities for theft in the broad and complex structure. It's not just organized crime groups with false documentation and a plan, but many opportunists that get in on the action. Chris and Amber discuss why these types of thefts are becoming more significant and what are the solutions! Check out this in-depth discussion of the Supply Chain problem and what's being done to combat it! Connect with Chris here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!
My interview earlier this year with Positive Psychologist, Chris DeSantis was such a goldmine that I immediately asked him to come present to our Insider Mastermind to teach them about positive psychology. In our first episode together, Chris introduced positive psychology, but we really just scratched the surface. I'm thrilled to say that this episode goes so much deeper and leaves you with so many actionable ways to better help your athletes. In this episode, Chris dives deep into his positive psychology philosophies. As the first person to get his advanced degree in Positive Psychology, he has a unique, valuable, even revolutionary perspective on just about everything related to mental training. Chris shares personal stories and examples of his coaching, and shows what it's really like to take a client through negative visualization. He even shares the script he uses with athletes so that you can start using this tool right away in your own coaching practice. And since we were live on a coaching call with The Insider Mastermind, he answers loads of real questions from real mindset coaches. This episode is robust enough to listen to on it's own, and is also a great follow up to our first interview together, so tune in and let me know on IG @lindseypositiveperform what you think of the episode! Follow Chris Website: https://chrisdcoach.com/Instagram: @chrisdcoach Resources: Download our free e-book: “How to Become a Mental Performance Coach”: This FREE, ultra-simple guide will show you how YOU can make mindset coaching your full-time career or part-time hustle. (Even without your PhD). Take the first step to becoming the mindset coach you've been dreaming of: https://www.positiveperformancetraining.com/guide The Mindset Coach Academy Certification: If you are ready to step into your purpose as a Positive Performance Certified Mindset Coach, join our waitlist to be the first to know when enrollment opens: https:www.positiveperformancetraining.com/MCACertification Here's a glance at the episode… [0:55] Chris starts the episode by talking about some of the positive psychology concepts (like “growth mindset”) that have gone mainstream, and how these interpretations fall short. [3:30] Classical psychology asks, “What's wrong here, and how do we fix it? Positive psychology asks “What is the situation, and where is the opportunity?” [6:06] Why do people practice visualization? Chris explains the value of visualization, and how it helps the human brain prepare for high stakes situations. [8:46] There are a lot of unwitting disciples of BF Skinner, The King of Behaviorism. Chris believes humans are more complex than these studies are able to measure. Chris talks about how behaviorism feeds oversimplified assumptions about visualization. [13:58] If your goal is to NOT think about something, you've set an impossible goal. Chris gives a “white bear” analogy that proves his point. [17:54] Chris describes what's happening in your brain during fight or flight, and how he helps to coach swimmers through the “worst case scenario”. [20:15] Chris shares a specific example of working with an athlete and how he utilized negative visualization to help her move through her fears proactively. [24:53] Sharing personal examples, Chris talks about a situation with a swimmer, one challenge of working with young athletes, and the importance of keeping everything in perspective. [31:35] Bianca asks how Chris handles athletes who say “I don't know” in response to his questions. Chris talks about his background in sports media and what it taught him about getting information out of athletes (like Michael Phelps). [34:59] Lindsey shares a different way she has used negative visualization as an athlete, and the way she teaches it today. [39:39] Lindsey and Chris discuss the role of negative visualization in calming the nervous system. Chris answers some questions from the group, starting with one student that asks if negative visualizations should be followed up with positive visualizations. [45:40] The Insider Mastermind students are challenged to come up with a metaphor to help athletes release feelings after going through a negative visualization. [47:36] Chris chats about his understanding of the relationship between Michael Phelps and his coach. A student asks how Chris finishes a negative visualization session with an athlete. Chris explains his intuitive approach, and relates to feeling nervous about using negative visualization as a coach. [51:39] Lindsey wraps up the episode with a quick chat about fear of failure, how to anticipate obstacles, and how anxiety can increase by ignoring the worst case scenario. Chris shares his contact information and plugs his podcast, The Swim Brief. NEGATIVE VISUALIZATION - SCRIPT Ask your athelte to sit down and prepare to visualize. Then move through the following questions: What is the worst that could happen? How will I feel if that happens? What will happen next? Continue to ask “what will happen next” until you get to the existential question. The purpose of this exercise is: To be able to relay to the subconscious, “We've thought it all the way through, you don't need to bring it up anymore”. To validate yourself emotionally by telling yourself, “It makes sense that I'm worried about this.” For you, as a coach, to understand the root of the issue to better coach them up. Rate, Review, & Follow on Apple Podcasts “I love Lindsey's straight forward, realistic approach to motivation and living your best life.”
My interview earlier this year with Positive Psychologist, Chris DeSantis was such a goldmine that I immediately asked him to come present to our Insider Mastermind to teach them about positive psychology. In our first episode together, Chris introduced positive psychology, but we really just scratched the surface. I'm thrilled to say that this episode goes so much deeper and leaves you with so many actionable ways to better help your athletes. In this episode, Chris dives deep into his positive psychology philosophies. As the first person to get his advanced degree in Positive Psychology, he has a unique, valuable, even revolutionary perspective on just about everything related to mental training. Chris shares personal stories and examples of his coaching, and shows what it's really like to take a client through negative visualization. He even shares the script he uses with athletes so that you can start using this tool right away in your own coaching practice. And since we were live on a coaching call with The Insider Mastermind, he answers loads of real questions from real mindset coaches. This episode is robust enough to listen to on it's own, and is also a great follow up to our first interview together, so tune in and let me know on IG @lindseypositiveperform what you think of the episode! Follow Chris Website: https://chrisdcoach.com/ Instagram: @chrisdcoach Resources: Download our free e-book: “How to Become a Mental Performance Coach”: This FREE, ultra-simple guide will show you how YOU can make mindset coaching your full-time career or part-time hustle. (Even without your PhD). Take the first step to becoming the mindset coach you've been dreaming of: https://www.positiveperformancetraining.com/guide The Mindset Coach Academy Certification: If you are ready to step into your purpose as a Positive Performance Certified Mindset Coach, join our waitlist to be the first to know when enrollment opens: https:www.positiveperformancetraining.com/MCACertification Here's a glance at the episode… [0:55] Chris starts the episode by talking about some of the positive psychology concepts (like “growth mindset”) that have gone mainstream, and how these interpretations fall short. [3:30] Classical psychology asks, “What's wrong here, and how do we fix it? Positive psychology asks “What is the situation, and where is the opportunity?” [6:06] Why do people practice visualization? Chris explains the value of visualization, and how it helps the human brain prepare for high stakes situations. [8:46] There are a lot of unwitting disciples of BF Skinner, The King of Behaviorism. Chris believes humans are more complex than these studies are able to measure. Chris talks about how behaviorism feeds oversimplified assumptions about visualization. [13:58] If your goal is to NOT think about something, you've set an impossible goal. Chris gives a “white bear” analogy that proves his point. [17:54] Chris describes what's happening in your brain during fight or flight, and how he helps to coach swimmers through the “worst case scenario”. [20:15] Chris shares a specific example of working with an athlete and how he utilized negative visualization to help her move through her fears proactively. [24:53] Sharing personal examples, Chris talks about a situation with a swimmer, one challenge of working with young athletes, and the importance of keeping everything in perspective. [31:35] Bianca asks how Chris handles athletes who say “I don't know” in response to his questions. Chris talks about his background in sports media and what it taught him about getting information out of athletes (like Michael Phelps). [34:59] Lindsey shares a different way she has used negative visualization as an athlete, and the way she teaches it today. [39:39] Lindsey and Chris discuss the role of negative visualization in calming the nervous system. Chris answers some questions from the group, starting with one student that asks if negative visualizations should be followed up with positive visualizations. [45:40] The Insider Mastermind students are challenged to come up with a metaphor to help athletes release feelings after going through a negative visualization. [47:36] Chris chats about his understanding of the relationship between Michael Phelps and his coach. A student asks how Chris finishes a negative visualization session with an athlete. Chris explains his intuitive approach, and relates to feeling nervous about using negative visualization as a coach. [51:39] Lindsey wraps up the episode with a quick chat about fear of failure, how to anticipate obstacles, and how anxiety can increase by ignoring the worst case scenario. Chris shares his contact information and plugs his podcast, The Swim Brief. NEGATIVE VISUALIZATION - SCRIPT Ask your athelte to sit down and prepare to visualize. Then move through the following questions: What is the worst that could happen? How will I feel if that happens? What will happen next? Continue to ask “what will happen next” until you get to the existential question. The purpose of this exercise is: To be able to relay to the subconscious, “We've thought it all the way through, you don't need to bring it up anymore”. To validate yourself emotionally by telling yourself, “It makes sense that I'm worried about this.” For you, as a coach, to understand the root of the issue to better coach them up. Rate, Review, & Follow on Apple Podcasts “I love Lindsey's straight forward, realistic approach to motivation and living your best life.”
Mental Mondays are designed to give you one tip, tool, or technique that you can implement this week. Today, I dropped my daughter off at soccer camp. My daughter was nervous to go, which is normal for her on the first day of camp. This got me to thinking about FEAR, and when we should listen to it vs. when we should get over it. Tune into today's episode where I'll share the advice I gave to my daughter. Moreover, I'll talk about how the same principle can be applied to anything you're afraid of. -------------------------For more on Negative Visualization, check out our interview with Positive Psychologist (and Negative Visualization expert), Chris DeSantis: https://www.positiveperformancetraining.com/podcasts/mindset-coach-academy-podcast/episodes/2148589070 --------------------------------In The Psychology of Competition toolbox, you'll gain a scientific understanding of the psychology of competition, and be introduced to printable worksheets, on the go guided visualization, and exercises you can use to help you and your team get your mind right before, during, and after competition: https://www.positiveperformancetraining.com/PSYCHOLOGY-OF-COMPETITION Rate, Review, & Follow on Apple Podcasts “I love Lindsey's straight forward, realistic approach to motivation and living your best life.”
Mental Mondays are designed to give you one tip, tool, or technique that you can implement this week. Today, I dropped my daughter off at soccer camp. My daughter was nervous to go, which is normal for her on the first day of camp. This got me to thinking about FEAR, and when we should listen to it vs. when we should get over it. Tune into today's episode where I'll share the advice I gave to my daughter. Moreover, I'll talk about how the same principle can be applied to anything you're afraid of. ------------------------- For more on Negative Visualization, check out our interview with Positive Psychologist (and Negative Visualization expert), Chris DeSantis: https://www.positiveperformancetraining.com/podcasts/mindset-coach-academy-podcast/episodes/2148589070 -------------------------------- In The Psychology of Competition toolbox, you'll gain a scientific understanding of the psychology of competition, and be introduced to printable worksheets, on the go guided visualization, and exercises you can use to help you and your team get your mind right before, during, and after competition: https://www.positiveperformancetraining.com/PSYCHOLOGY-OF-COMPETITION Rate, Review, & Follow on Apple Podcasts “I love Lindsey's straight forward, realistic approach to motivation and living your best life.”
You've probably heard the stereotypes of different generations in the workplace, including millennials just wanting trophies and more seasoned workers being averse to technology. These are the signs of some of the generational friction that exists in (and out) of the workplace. These challenges can be mitigated through a better understanding of the narrative identity each generation has of work (and the world) and why these narratives exist.My guest Chris De Santis is a speaker, podcaster, and consultant with over 38 years of experience in training and development. He's also an expert in generational differences in the workplace. And he joined me to discuss the impact of generational theory on his work, which he wrote about in his humorously titled book, Why I Find You Irritating: Navigating Generational Friction at Work.In this episode of the Branding Room Only podcast, you'll learn about how the upbringing of each generation, and the traits they take on as a result, affect workplace dynamics. We'll dig into the importance of understanding and adapting communication styles across different age groups, the shift towards a new career progression model, the role of technology in the workplace, and so much more!1:03 - Personal branding versus reputation and how you are the actor, agent, and author of your life4:43 - The ability to authentically align with certain characteristic traits for a short while and a fair point about authenticity8:00 - Chris' upbringing, career trajectory, and the benefits he sees in having a background in improv18:15 - One differentiating factor influencing the four current generations in the workplace and perceptual differences that cause friction between them26:58 - The mistake being made in the workplace with millennials (and Gen Z) and what the emerging adult is looking for in their career36:47 - How generations tend to be talked about differently when it comes to technology and the evolving workplace (and its dynamics)48:37 - The one thing Chris will never do to hurt his brand and the Branding Room Only attribute that makes him uniqueMentioned In How to Navigate Generational Friction In the Workplace with Chris De SantisChris De Santis | LinkedInCubicle ConfidentialWhy I Find You Irritating by Chris De Santis2024 Intention and Goal Setting WebinarSponsor for this episodeThis episode is brought to you by PGE Consulting Group LLC.PGE Consulting Group LLC is dedicated to providing a practical hybrid of professional development training and diversity solutions. From speaking to consulting to programming and more, all services and resources are carefully tailored for each partner. Paula Edgar's distinct expertise helps engage attendees and create lasting change for her clients.To learn more about Paula and her services, go to www.paulaedgar.com or contact her at info@paulaedgar.com, and follow Paula Edgar and the PGE Consulting Group LLC on LinkedIn.
Today on the podcast, Chris DeSantis is talking all about Positive Psychology! Chris and I met a couple months ago when I was a guest on his podcast, The Swim Brief Podcast, and we had so much to talk about that I had to stop him and tell him to save it for this podcast! Chris is the first athletic coach in the world to get an advanced degree in Positive Psychology (in 2009). Chris is the definition of a pioneer in his industry, and has brought the power of positive psychology to sports. He has been a swim coach his entire adult life and has a unique perspective and application that is so complimentary to what we teach at The Mindset Coach Academy. If you've ever wondered what Positive Psychology is, or how to apply it to sports, you're in the right place. The cool thing about positive psychology is that none of it is specific to any particular sport. I'm certain that you will be able to apply what you learn in today's episode to improve countless other areas of your life. In this interview, Chris digs into the history of positive psychology, how it was founded in the late 90s and how it evolved from the field of psychology that (at the time) only really looked only at what is wrong with people. Chris teaches and entertains with a ton of personal stories, including a time he pissed off Princeton's swimming and diving team, how exactly to embrace your fear of failure, and the vital role of negative visualization. Let's dive in! Follow Chris Website: chrisdcoach.com/ Instagram: instagram.com/chrisd_coach Facebook: facebook.com/cdswimcoach Podcast: The Swim Brief Podcast Related Resources: Psychology of Competition: In The Psychology of Competition toolbox, you'll gain a scientific understanding of the psychology of competition, and be introduced to printable worksheets, on the go guided visualization, and exercises you can use to help you and your team get your mind right before, during, and after competition:.positiveperformancetraining.com/psychology-of-competition How to Become a Mental Performance Coach: Our latest and greatest FREE ultra-simple guide will show you how YOU can make mindset coaching your full-time career or part-time hustle. (Even without your PhD!). Take the first step to becoming the mindset coach you've been dreaming of:.positiveperformancetraining.com/guide The Mindset Coach Academy: If you are ready to step into your purpose as a Positive Performance Certified Mindset Coach, join our waitlist to be the first to know when enrollment opens: positiveperformancetraining.com/MCACertification Here's a glance at the episode… [1:40] Chris reveals how he was the first athletic coach in the world to get his advanced degree in Positive Psychology. [3:15] Lindsey and Chris dig into the question, “What is positive psychology?” Chris explains why he's excited about the question, and how the term can be misleading. [6:51] The field of positive psychology has to work in tandem with pathology. Chris talks about the difference he's noticed in his business from pre-covid to post-covid and how the world has started to embrace sports psychologists. [11:03] Lindsey asks Chris to share some actionable things coaches can do to work positive psychology into their curriculum. Chris shares an experience he had where he turned something he loved into a miserable experience because of his fear of failure. [16:14] Chris explains where ‘fear of failure' really comes from. And why he'd love to have “a team full of athletes that fear failure.” [21:47] Chris shares an example of a time he pissed off Princeton's swimming and diving team. He then talks about why he believes we were all born with a ‘negativity bias'. [26:30] What comes after ‘reframing' failure? Chris makes the case for “negative visualization” and shares how it can actually calm your brain and prepare you for success. [33:05] Failure creates empathy for the athletes you coach. Chris talks about a time that he failed during a presentation, and what he learned when he reached out to the coach for feedback. [37:43] “If you're a coach who wants to push people really hard, then positive psychology can really help.” Rate, Review, & Follow on Apple Podcasts “I love Lindsey's straight forward, realistic approach to motivation and living your best life.”
Today on the podcast, Chris DeSantis is talking all about Positive Psychology! Chris and I met a couple months ago when I was a guest on his podcast, The Swim Brief Podcast, and we had so much to talk about that I had to stop him and tell him to save it for this podcast! Chris is the first athletic coach in the world to get an advanced degree in Positive Psychology (in 2009). Chris is the definition of a pioneer in his industry, and has brought the power of positive psychology to sports. He has been a swim coach his entire adult life and has a unique perspective and application that is so complimentary to what we teach at The Mindset Coach Academy. If you've ever wondered what Positive Psychology is, or how to apply it to sports, you're in the right place. The cool thing about positive psychology is that none of it is specific to any particular sport. I'm certain that you will be able to apply what you learn in today's episode to improve countless other areas of your life. In this interview, Chris digs into the history of positive psychology, how it was founded in the late 90s and how it evolved from the field of psychology that (at the time) only really looked only at what is wrong with people. Chris teaches and entertains with a ton of personal stories, including a time he pissed off Princeton's swimming and diving team, how exactly to embrace your fear of failure, and the vital role of negative visualization. Let's dive in! Follow Chris Website: chrisdcoach.com/ Instagram: instagram.com/chrisd_coach Facebook: facebook.com/cdswimcoach Podcast: The Swim Brief Podcast Related Resources: Psychology of Competition: In The Psychology of Competition toolbox, you'll gain a scientific understanding of the psychology of competition, and be introduced to printable worksheets, on the go guided visualization, and exercises you can use to help you and your team get your mind right before, during, and after competition:.positiveperformancetraining.com/psychology-of-competition How to Become a Mental Performance Coach: Our latest and greatest FREE ultra-simple guide will show you how YOU can make mindset coaching your full-time career or part-time hustle. (Even without your PhD!). Take the first step to becoming the mindset coach you've been dreaming of:.positiveperformancetraining.com/guide The Mindset Coach Academy: If you are ready to step into your purpose as a Positive Performance Certified Mindset Coach, join our waitlist to be the first to know when enrollment opens: positiveperformancetraining.com/MCACertification Here's a glance at the episode… [1:40] Chris reveals how he was the first athletic coach in the world to get his advanced degree in Positive Psychology. [3:15] Lindsey and Chris dig into the question, “What is positive psychology?” Chris explains why he's excited about the question, and how the term can be misleading. [6:51] The field of positive psychology has to work in tandem with pathology. Chris talks about the difference he's noticed in his business from pre-covid to post-covid and how the world has started to embrace sports psychologists. [11:03] Lindsey asks Chris to share some actionable things coaches can do to work positive psychology into their curriculum. Chris shares an experience he had where he turned something he loved into a miserable experience because of his fear of failure. [16:14] Chris explains where ‘fear of failure' really comes from. And why he'd love to have “a team full of athletes that fear failure.” [21:47] Chris shares an example of a time he pissed off Princeton's swimming and diving team. He then talks about why he believes we were all born with a ‘negativity bias'. [26:30] What comes after ‘reframing' failure? Chris makes the case for “negative visualization” and shares how it can actually calm your brain and prepare you for success. [33:05] Failure creates empathy for the athletes you coach. Chris talks about a time that he failed during a presentation, and what he learned when he reached out to the coach for feedback. [37:43] “If you're a coach who wants to push people really hard, then positive psychology can really help.” Rate, Review, & Follow on Apple Podcasts “I love Lindsey's straight forward, realistic approach to motivation and living your best life.”
Tune in to hear Chris and Tim discuss “Lessons in Strategery Part Two.” You'll understand the title when you hear the podcast.These next two weeks will be a little different here at Cubicle Confidential. Tim McClure, the owner of Blue Oak Consulting LLC will be the substitute co-host with Chris De Santis while Mary wraps up a very busy year at her firm Careerstone Group.While Mary will be missed, all is not lost. We're going to take this opportunity to learn about strategy, a topic Chris find interesting but knows little about it, luckily Tim does, and he's got stories to prove it.Tune in to hear Chris and Tim discuss “Lessons in Strategery Part One and Two.” You'll understand the title when you hear the podcast. We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Thanks for listening! Connect with us on LinkedIn or Twitter!
These next two weeks will be a little different here at Cubicle Confidential. Tim McClure, the owner of Blue Oak Consulting LLC will be the substitute co-host with Chris De Santis while Mary wraps up a very busy year at her firm Careerstone Group.While Mary will be missed, all is not lost. We're going to take this opportunity to learn about strategy, a topic Chris find interesting but knows little about it, luckily Tim does, and he's got stories to prove it.Tune in to hear Chris and Tim discuss “Lessons in Strategery Part One and Two.” You'll understand the title when you hear the podcast. We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Thanks for listening! Connect with us on LinkedIn or Twitter!
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work https://amplifypublishinggroup.com/product/nonfiction/business-and-finance/leadership-and-management/why-i-find-you-irritating-navigating-generational-friction-at-work/ Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone. Since the workplace is made up of multiple generations, you are likely to experience generational friction firsthand. But let's be clear: these are not problems to fix. Rather, they are differences to understand, appreciate, and—ultimately—leverage. Organizational behavior expert Chris De Santis has studied the literature on parenting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding generational perspectives, explaining when it makes sense to talk about these differences and when it doesn't. In Why I Find You Irritating, you'll learn why organizations need to embrace lopsidedness as a way of reversing the commoditization of talent while simultaneously respecting what is unique about each of us. By understanding and appreciating our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction. 1-Multigenerational Negotiations 2-Hybrid Negotiations Listen to Cubicle Confidential Podcast, hosted by Mary Abbajay & Chris DeSantis on Apple Podcasts https://podcasts.apple.com/us/podcast/cubicle-confidential/id1575418679 cpdesantis.com https://cpdesantis.com/ Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work https://amplifypublishinggroup.com/product/nonfiction/business-and-finance/leadership-and-management/why-i-find-you-irritating-navigating-generational-friction-at-work/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work https://amplifypublishinggroup.com/product/nonfiction/business-and-finance/leadership-and-management/why-i-find-you-irritating-navigating-generational-friction-at-work/ Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone. Since the workplace is made up of multiple generations, you are likely to experience generational friction firsthand. But let's be clear: these are not problems to fix. Rather, they are differences to understand, appreciate, and—ultimately—leverage. Organizational behavior expert Chris De Santis has studied the literature on parenting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding generational perspectives, explaining when it makes sense to talk about these differences and when it doesn't. In Why I Find You Irritating, you'll learn why organizations need to embrace lopsidedness as a way of reversing the commoditization of talent while simultaneously respecting what is unique about each of us. By understanding and appreciating our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction. 1-Multigenerational Negotiations 2-Hybrid Negotiations Listen to Cubicle Confidential Podcast, hosted by Mary Abbajay & Chris DeSantis on Apple Podcasts https://podcasts.apple.com/us/podcast/cubicle-confidential/id1575418679 cpdesantis.com https://cpdesantis.com/ Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work https://amplifypublishinggroup.com/product/nonfiction/business-and-finance/leadership-and-management/why-i-find-you-irritating-navigating-generational-friction-at-work/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
For this episode, I am thrilled to have on the author of one of my favorite books, Chris DeSantis. Chris is the author of the phenomenal Why I Find You Irritating: Navigating Generational Friction at Work. In addition to being a great author, Chris is an expert in his field with so much experience with global brands in understanding the changes we're currently seeing in the workplace.
For this episode, I am thrilled to have the author of one of my favorite books, Chris DeSantis. Chris is the author of the phenomenal Why I Find You Irritating: Navigating Generational Friction at Work. In addition to being a great author, Chris is an expert in his field with so much experience with global brands in understanding the changes we're currently seeing in the workplace. Now, more than ever, there are more generations working at the same time. It is such an interesting topic and very timely. In our conversation today, Chris shares the differences between people of different generations, what they expect from the workplace and the changes we will continue to see over time. What We Talked About in This Episode: Chris's background and expertise The timeliness of his book's topic Bringing clarity to a complex issue The differences between the upbringing of each generation The impact of Gen Z on the workplace The mistakes we make regarding the judgment of generations The pitfalls of a hierarchy business model for younger employees What we need to offer to attract a new workforce Chris's advice for a leader in this situation right now Chris's book recommendations and daily rituals About Our Guest: Chris De Santis is a speaker, author, consultant, and most recently podcaster specializing in Management and Organizational Development issues and interventions. He specializes in assisting individuals or groups in identifying and overcoming obstacles to effectiveness. He brings with him thirty-eight years of experience in training and development. He has an undergraduate degree in business from the University of Notre Dame, a graduate degree in Organizational Development from Loyola University in Chicago, an MBA from the University of Denver, and previous work experience in manufacturing, professional services, and not-for-profit environments. Why I Find You Irritating: Navigating Generational Friction at Work is the culmination of speaking on or about this topic over the past fifteen years. You can also listen to his advice podcast, “Cubicle Confidential” along with his co-host, Mary Abbajay. Connect with Chris Desantis: Why I Find You Irritating: Navigating Generational Friction at Work by Chris DeSantis Chris DeSantis Home Page Chris DeSantis on LinkedIn Connect with John Murphy: LinkedIn Twitter YouTube Facebook If you liked this episode, please don't forget to subscribe, tune in, and share this podcast. Thanks for tuning in!
We're taking a little trip down memory lane to revisit one of our most popular episodes! This week, we're traveling back in time to Season Two to relearn how to navigate generational friction at work – which is essential to succeeding in today's multi-generational workplace!Do generational differences have work have you perplexed? Annoyed? Confused? Do you look at other generations at work and think to yourself WTF?Well, Chris De Santis is here to help! In honor of his newly published book Why I Find You Irritating: Navigating Generational Friction at Work, Chris and Mary answer questions from multiple generations about how to deal with each other.“Ants in My Pants in Ann Arbor” wants to turn down a promotion to travel the world. After 4 years in the workforce, they feel they need a break. WTF?“My Way or the Highway in Hawaii” is frustrated that their young employees don't want to come into a physical office. Yet, they complain that they don't feel “connected” to the firm. WTF?“He Who Has Had It with Them in Everywhere USA” doesn't know what to make of the focus on pronouns. After 30 years of work experience, he is having trouble making sense of this “pronoun thing.” WTF?PPS: Mary says that Gen X is really the greatest generation ever!!!!Show us your love! Please give us a review wherever you listen to your podcasts. We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Thanks for listening! Connect with us on LinkedIn or Twitter!
Age is just a number! Well, until it isn't.Our listeners are feeling some of the pains of getting older – and we don't mean back aches. We're talking about ageism at work.Tune in to hear Mary and Chris' advice about how to deal with ageism in the workplace.Aging Angst in Manhattan recently saw Chris DeSantis speak where he asked the audience who were the Boomers in the room. They didn't raise their hand because they think that their firm is trying to push out the Boomers and replace them with younger, cheaper workers. What can they do to continue working here?I'm Not Dorian Grey in Michigan is 51 years old but looks considerably older than the other VPs. They work in an industry that admires vitality. The CEO is 67 but looks younger than them. They are afraid that their less-than-young look might need to be refreshed– with maybe a face or neck lift. Will that help, hurt, or make no difference in their chances to move up?Howard Johnson's This Ain't works in HR for a casual dining franchise. The restaurant's theme is all about having fun as soon as you walk in the door. They have games and contests – focusing on a young demographic. The more “mature” employees feel like they're being discriminated against since the front-of-the-house positions mostly go to the younger employees. It might be true, but that's what they're trying to sell. Is there a way around this to make everyone happy?We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Thanks for listening! Connect with us on LinkedIn or Twitter!
Mary is shifting the power of this episode…And she's making Chris answer three questions he's never seen before with an added twist!Chris DeSantis is going up against ChatGPT in this Man vs. Machine duel.Who do you think will give better advice? The man or the machine?! Does Artificial Intelligence have the power to run us out of business? Tune in to hear Chris' and ChatGPT's answers to these questions:New Guard in Northern Ireland recently landed her dream job in the childcare field. The organization used to only have a small group of older staff (average age around 60) until they hired three new younger staff members. An unspoken divide has emerged between the “old guard” and the “new guard.” How can they honor the decades of experiences brought in by those who are their senior while encouraging change to meet the needs of 21st-century workplaces?Vigilant in Virginia serves as an Executive Assistant for the Vice President/Chief of Staff. They're preparing for their annual performance review with their Advancer boss after their first full year at the organization. They're feeling anxious since they're a Harmonizer. How can the Advancer and Harmonizer meet in the middle – especially during a performance review?Upset Apple Cart in Alexandria volunteers at a local non-profit that helps feed the food insecure. Most of the regular volunteers are retired women, but the non-profit has had a recent influx of retired older men join their ranks. The men constantly disparage the way they do things and have turned this well-oiled machine into an unpleasant clunker. She doesn't want to quit volunteering but doesn't know how to keep these old guys from upsetting the entire apple cart. What to do?!We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Thanks for listening! Connect with us on LinkedIn or Twitter!
Episode Description Welcome to another episode of the veterinary business success show. In this brand new episode, we are joined by Chris DeSantis to discuss the generational differences in workplaces. Chris DeSantis is an author, speaker, consultant, and podcast host based in Chicago. He is currently the Pricipal of CPDeSantis.com and podcast host of the Cubicle Confidential Podcast. He has previously worked as the Human Resource Development Manager at Brunswick Corporation, Director of Management Development and Training at The America Medical Association, and as an Associate - Management Development at Arthur Andersen. Over the past fifteen years, he has been invited to speak on generational issues in the workplace at hundreds of the leading U.S. law and accounting firms, as well as many of the major insurance and pharma companies.In this podcast episode, Brendan Howard interviews Chris DeSantis about generational differences in the workplace and how they affect leadership and management. DeSantis discusses the perception of generational differences and how they are more perceptual than actual. He also addresses the issue of "quiet quitting" and disengagement in the workplace, suggesting that employers need to focus on developing and engaging their employees. DeSantis emphasizes the importance of recognizing generational differences in the workplace, but also acknowledges the need to be skeptical of overemphasizing these distinctions. He also suggests creating a database of everything anyone in a company is willing to teach another human being to encourage learning and development.Click here for an extended version of this episode. Enjoy!Episode Outline [00:00] Podcast Intro [02:07] Difference between perceptual and actual differences between generations [05:34] Work disengagement and quiet quitting [08:36] The importance of promises in building loyalty[10:27] Differences between boomers, gen X, and millennials[16:52] Understanding and Treating Young Employees as Individuals[19:57] Ad Break- Learn more about our Leaders program[21:52] Embracing Lopsidedness and Sharing Failures[23:11] Moving Away from the Great Man/Woman Theory of Leadership [25:14] Improving Performance Reviews for Younger Employees [28:49] Incentivizing Teams Instead of Individuals [31:22] Mentorship vs. Advisor Relationships [34:53] Engagement and Performance Measurement [38:45] Positive Aspects of Gen Z
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone. Since the workplace is made up of multiple generations, you are likely to experience generational friction firsthand. But let's be clear: these are not problems to fix. Rather, they are differences to understand, appreciate, and—ultimately—leverage. Organizational behavior expert Chris De Santis has studied the literature on parenting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding generational perspectives, explaining when it makes sense to talk about these differences and when it doesn't. In Why I Find You Irritating, you'll learn why organizations need to embrace lopsidedness as a way of reversing the commoditization of talent while simultaneously respecting what is unique about each of us. By understanding and appreciating our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction. 1-Multigenerational Negotiations 2-Hybrid Negotiations Listen to Cubicle Confidential Podcast, hosted by Mary Abbajay & Chris DeSantis on Apple Podcasts https://podcasts.apple.com/us/podcast/cubicle-confidential/id1575418679 cpdesantis.com https://cpdesantis.com/ Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work https://amplifypublishinggroup.com/product/nonfiction/business-and-finance/leadership-and-management/why-i-find-you-irritating-navigating-generational-friction-at-work/ Follow Chris DeSantis on LinkedIn https://www.linkedin.com/in/cpdesantis/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
IN EPISODE 120: Chances are you work with someone a generation above or below you. And chances are you find that person irritating, bewildering, or just utterly different. Generational friction causes all sorts of workplace headaches: team dysfunction, productivity drags and the occasional culture war. In Episode 120, Chris DeSantis offers sound and straightforward advice on managing across the generational divide. From mentorship and sharing feedback to recognizing and amplifying talent, Chris will help you see generational differences as a strength, not a liability -- and use those insights to create a healthier, more engaged workplace. ABOUT CHRIS DESANTIS: Chris DeSantis is a speaker, author, consultant, and co-host of the podcast, Cubicle Confidential. He's worked with global brands and companies like Adobe, Microsoft, Google and Abbot on ways to bridge the generational divide that leads to so many problems at work and is the author of Why I Find You Irritating: Navigating Generational Friction at Work.
What's the difference between being cheap, stingy, or frugal? And when is it a problem at work? How do you deal with In this week's episode, Mary Abbajay and Chris De Santis hear from three listeners who are trying to navigate the financial failings of others. And as a special treat, they also field a question about an employee's dirty bathroom habits. Yes, Mary and Chris are going to talk about poop...Tune in to hear their answers to:My Boss is a Cheapskate in Chesapeake is embarrassed and a bit horrified at their boss' cheapness. The boss is a skinflint when it comes to tipping and it's driving her crazy. Should she call her boss out on this reprehensible behavior?Bathroom Bandit in Bellevue has an employee with gross bathroom habits. How does one even go about addressing this issue? Help!I'm Poor Not Cheap in Portland is an entry-level employee who enjoys happy hour with his more senior colleagues, but he can't afford their champagne tastes on his beer budget. How can he keep the camaraderie and still be able to pay off his student loans?Pilfered in Poughkeepsie has a business partner that constantly pilfers office supplies like toilet paper, napkins, post-it notes, cleaning supplies—you name it. And they do it in front of employees—which clearly can't be sending a good message. Are they overreacting or is this a problem? We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Thanks for listening! Connect with us on LinkedIn or Twitter!
In today's episode, I chat with Chris De Santis a Chicago-based organizational behavior consultant, speaker and author, specializing in workplace interventions. Chris recently published his first book, "Why I Find You Irritating: Navigating Generational Friction at Work". Chris has over 35 years of experience in training and development consulting, including stints as the Director of Training and Development for the American Medical Association and as part of the Human Resource Development group for Brunswick Corporation. As we do in every episode, we began with Chris' story, though quickly transitioned to the generational differences facing today's workplaces. Last I counted, there was 5, and with increasing pressure on traditional organizational models to evolve, there's a lot of friction. We spoke about the evolution of professional services workers, how Chris' background in the arts informs his work today, and how organizations and their leaders leverage emotional intelligence to manage changeIt's a unique vantage point, and I really enjoyed our discussion. I hope you do, as well. Chris De SantisChris is an independent organizational behavior practitioner, speaker, podcaster, and author with over thirty-five years of experience working primarily with clients in professional services firms both domestically and internationally. While he often speaks on behalf of embracing generational diversity as discussed in his new book, “Why I Find You Irritating: Navigating Generational Friction at Work,” He is also conversant in multiple topics relevant to developing and sustaining long term relationships both inside an organization and with the clients they serve. He has an undergraduate degree in business from the University of Notre Dame, a master's degree in business from the University of Denver, and a master's degree in organization development from Loyola University. He lives in a quiet corner in the Lincoln Park neighborhood of Chicago. LinkedInWebsiteThinking Inside the BoxConstraints drive innovation. We tackle the most complex issues related to work & culture. And if you enjoy the work we're doing here, consider giving us a 5-star rating, leaving a comment & subscribing. It ensures you get updated whenever we release new content & really helps amplify our message.LinkedInInstagramTwitterWebsiteApple PodcastsGoogle PodcastsSpotifyStitcherPocket CastMatt BurnsMatt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.LinkedInTwitter
What's your comfort level with personal disclosure at work? Do you lean more private or more public? Is sharing caring? Or is sharing TMI? When does a lack of sharing become a problem and when is oversharing, well, just too much? In this week's episode, Mary Abbajay and Chris De Santis answer listeners' questions about how to navigate the private-public continuum.There's a fine line between transparency—which can build trust—and oversharing which can diminish trust. Close the Open Book in Chelsea has an employee who clearly overshares. This employee feels the need to bring everyone up to speed on his private life – including clients. He shares his opinions, his family dramas, his personal struggles, his health issues, you name it, there are no boundaries and no limitations on what or to whom he shares. What can the manager do to curb this employee's TMI tendencies?All's Quiet on the Home Front in Raleigh is struggling to get noticed by her design firm colleagues. Her boss tells her that in order to get better projects, she needs to make herself “known” to others at the firm. As a self-described introvert—how can this listener begin building better relationships and letting others get to know her?You Can Take Me Out of Iowa, but Can You Take the Iowa Out of Me just got her dream job at a fancy New York City advertising agency. While she is thrilled and excited, she can't help but feel that being a “country-come-to-town” girl might not be the best image. How does she make a good impression while still being authentic?We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Thanks for listening! Connect with us on LinkedIn or Twitter!
Today I talked to Chris De Santis about his new book Why I Find You Irritating: Navigating Generational Friction at Work (Ampify, 2022). Soon, those who qualify as Millennials or part of Gen Z will constitute 70% of the workplace in America. What kinds of work environments and interactive styles will appeal or repel them most? Among the suggestions that Chris De Santis makes is to have a mentor or mentors with whom you feel an organic connection help you “interpret” your latest performance review. Why? The answer is that such reviews are by their very nature political documents, a set of opinions as more or more than they tend to be a helpful pathway forward in your career. Rather than numbers that deliver a series of grades, better would be comments or adjectives that serve as dialogue cues, as in you're “good” at this and this, with both of those instances being ways in which you're “lopsided” in favor of what you enjoy doing well and will be well-served to do more of. In this and other ways, the author's goal as evidenced in this interview is to create a more democratic, more just work environment. Chris De Santis is an organizational behavior practitioner, speaker, podcaster, and author, working primarily with clients in professional services firms worldwide. Chris holds degrees from Notre Dame, the University of Denver, and Loyola University. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Today I talked to Chris De Santis about his new book Why I Find You Irritating: Navigating Generational Friction at Work (Ampify, 2022). Soon, those who qualify as Millennials or part of Gen Z will constitute 70% of the workplace in America. What kinds of work environments and interactive styles will appeal or repel them most? Among the suggestions that Chris De Santis makes is to have a mentor or mentors with whom you feel an organic connection help you “interpret” your latest performance review. Why? The answer is that such reviews are by their very nature political documents, a set of opinions as more or more than they tend to be a helpful pathway forward in your career. Rather than numbers that deliver a series of grades, better would be comments or adjectives that serve as dialogue cues, as in you're “good” at this and this, with both of those instances being ways in which you're “lopsided” in favor of what you enjoy doing well and will be well-served to do more of. In this and other ways, the author's goal as evidenced in this interview is to create a more democratic, more just work environment. Chris De Santis is an organizational behavior practitioner, speaker, podcaster, and author, working primarily with clients in professional services firms worldwide. Chris holds degrees from Notre Dame, the University of Denver, and Loyola University. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight
Today I talked to Chris De Santis about his new book Why I Find You Irritating: Navigating Generational Friction at Work (Ampify, 2022). Soon, those who qualify as Millennials or part of Gen Z will constitute 70% of the workplace in America. What kinds of work environments and interactive styles will appeal or repel them most? Among the suggestions that Chris De Santis makes is to have a mentor or mentors with whom you feel an organic connection help you “interpret” your latest performance review. Why? The answer is that such reviews are by their very nature political documents, a set of opinions as more or more than they tend to be a helpful pathway forward in your career. Rather than numbers that deliver a series of grades, better would be comments or adjectives that serve as dialogue cues, as in you're “good” at this and this, with both of those instances being ways in which you're “lopsided” in favor of what you enjoy doing well and will be well-served to do more of. In this and other ways, the author's goal as evidenced in this interview is to create a more democratic, more just work environment. Chris De Santis is an organizational behavior practitioner, speaker, podcaster, and author, working primarily with clients in professional services firms worldwide. Chris holds degrees from Notre Dame, the University of Denver, and Loyola University. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Chris De Santis about how to leverage the power of generational diversity to create better teams, organizations, and workplace relationships. Chris De Santis (https://www.linkedin.com/in/cpdesantis) is an independent organizational behavior practitioner, speaker, podcaster, and author, with over thirty-five years of experience working with clients in professional services firms both domestically and internationally. Over the past fifteen years, he has been invited to speak on generational issues in the workplace at hundreds of the leading U.S. law and accounting firms, as well as many of the major insurance and pharma companies. His new book is Why I Find You Irritating: Navigating Generational Friction at Work (Amplify Publishing, May 3, 2022). Learn more at cpdesantis.com. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! This episode is sponsored by/brought to you by BetterHelp. Give online therapy a try at www.BetterHelp.com/HCI and get on your way to being your best self. Check out Ka'Chava at www.Kachava.com/HCI. Check out BELAY here. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Learn more about your ad choices. Visit megaphone.fm/adchoices
https://cpdesantis.com/ Chris De Santis, an independent organizational behavior practitioner, speaker, podcaster, and author, with over thirty-five years of experience working with clients in professional services firms both domestically and internationally. Over the past fifteen years, he has been invited to speak on generational issues in the workplace at hundreds of the leading U.S. law and accounting firms, as well as many of the major insurance and pharma companies. His new book is Why I Find You Irritating: Navigating Generational Friction at Work (Amplify Publishing, May 3, 2022). Learn more at cpdesantis.com. GUEST PHONE landline and cell 312-399-7094 GUEST EMAIL chris@cpdesantis.com GUEST WEBSITE: cpdesantis.com SOCIAL MEDIA https://www.linkedin.com/in/cpdesantis Please see segment idea below, including key messages, bio and sample questions. I have attached a head shot of the author and jpeg image of the book cover. Let me know you got this and are all set. Segment Idea How to Leverage the Power of Generational Diversity to Create Better Teams, Organizations, and Workplace Relationships Generational differences have most certainly existed in the past and in many cultures, but as we live longer and the cycles of technology and its cultural and media impact continue to accelerate, we find ourselves working in environments in which more and more markedly different generational cohorts need to collaborate and empathize with each other. The Big Idea: Orwell wryly noted, “Each generation imagines itself to be more intelligent than the one that went before it and wiser than one that comes after it.” Differences of any kind—whether they be race, religion, gender identity, point of view, or values—can make us or, if we let them, just as easily break us. The So What: In recent studies at the University of California to find the source of what the researchers called the “kids these days” phenomenon, researchers asked adults about such things as authoritarian tendencies, intelligence, and enthusiasm for reading. To no one's surprise, they found that younger generations were judged by the older ones to be deficient on the traits in which they [the older] happen to [believe they] excel. Specifically, they believed members of the succeeding generation lacked respect for authority, didn't read, and were getting dumber. However, this perception is not an accurate reflection of who they are, and compounding this problem, nowadays many long-standing work processes such as feedback, teaming, and evaluation are no longer compatible with the evolving generational outlook. At the same time, firms are squandering the potential value they could get out of leveraging generational diversity Key Messages: Regardless of our generational identities, we all benefit from understanding where others come from and what they need to get their jobs done well. With wit and keen insight, organizational behavior expert Chris DeSantis delivers thoughtful, direct, and actionable guidance we need to better navigate generational friction that can drive misunderstandings both in life and in the workplace. DeSantis can discuss: What distinguishes stages of life from generational differences The impact the hybrid workplace has on different generations How our generational moment, place of birth, and life circumstances shape how we interpret new information and experiences What makes stereotyping inevitable and pervasive and how we can mitigate it How the transition from Company “Man” to the new transactional labor market impacts lifestyle and the economy Employee engagement and the future of work
Chris De Santis - author of, Why I Find You Irritating - provides perspective on navigating generational friction at work.
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Request A Customized Workshop For Your Company Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone. Since the workplace is made up of multiple generations, you are likely to experience generational friction firsthand. But let's be clear: these are not problems to fix. Rather, they are differences to understand, appreciate, and—ultimately—leverage. Organizational behavior expert Chris De Santis has studied the literature on parenting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding generational perspectives, explaining when it makes sense to talk about these differences and when it doesn't. In Why I Find You Irritating, you'll learn why organizations need to embrace lopsidedness as a way of reversing the commoditization of talent while simultaneously respecting what is unique about each of us. By understanding and appreciating our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction. 1-Multigenerational Negotiations 2-Hybrid Negotiations Listen to Cubicle Confidential Podcast, hosted by Mary Abbajay & Chris DeSantis on Apple Podcasts cpdesantis.com Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work Follow Kwame Christian on LinkedIn Follow Chris DeSantis on LinkedIn Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
Request A Customized Workshop For Your Company Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work Are your colleagues in distinctly different age groups? Are you sometimes baffled or frustrated by their decisions and behaviors? You are not alone. Since the workplace is made up of multiple generations, you are likely to experience generational friction firsthand. But let's be clear: these are not problems to fix. Rather, they are differences to understand, appreciate, and—ultimately—leverage. Organizational behavior expert Chris De Santis has studied the literature on parenting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding generational perspectives, explaining when it makes sense to talk about these differences and when it doesn't. In Why I Find You Irritating, you'll learn why organizations need to embrace lopsidedness as a way of reversing the commoditization of talent while simultaneously respecting what is unique about each of us. By understanding and appreciating our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction. 1-Multigenerational Negotiations 2-Hybrid Negotiations Listen to Cubicle Confidential Podcast, hosted by Mary Abbajay & Chris DeSantis on Apple Podcasts cpdesantis.com Order Now The Book: Why I Find You Irritating: Navigating Generational Friction at Work Follow Kwame Christian on LinkedIn Follow Chris DeSantis on LinkedIn Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
https://cpdesantis.com/ Chris De Santis, an independent organizational behavior practitioner, speaker, podcaster, and author, with over thirty-five years of experience working with clients in professional services firms both domestically and internationally. Over the past fifteen years, he has been invited to speak on generational issues in the workplace at hundreds of the leading U.S. law and accounting firms, as well as many of the major insurance and pharma companies. His new book is Why I Find You Irritating: Navigating Generational Friction at Work (Amplify Publishing, May 3, 2022). Learn more at cpdesantis.com. GUEST WEBSITE: cpdesantis.com https://www.linkedin.com/in/cpdesantis Please see segment idea below, including key messages, bio and sample questions. I have attached a head shot of the author and jpeg image of the book cover. Let me know you got this and are all set. Segment Idea How to Leverage the Power of Generational Diversity to Create Better Teams, Organizations, and Workplace Relationships Generational differences have most certainly existed in the past and in many cultures, but as we live longer and the cycles of technology and its cultural and media impact continue to accelerate, we find ourselves working in environments in which more and more markedly different generational cohorts need to collaborate and empathize with each other. The Big Idea: Orwell wryly noted, “Each generation imagines itself to be more intelligent than the one that went before it and wiser than one that comes after it.” Differences of any kind—whether they be race, religion, gender identity, point of view, or values—can make us or, if we let them, just as easily break us. The So What: In recent studies at the University of California to find the source of what the researchers called the “kids these days” phenomenon, researchers asked adults about such things as authoritarian tendencies, intelligence, and enthusiasm for reading. To no one's surprise, they found that younger generations were judged by the older ones to be deficient on the traits in which they [the older] happen to [believe they] excel. Specifically, they believed members of the succeeding generation lacked respect for authority, didn't read, and were getting dumber. However, this perception is not an accurate reflection of who they are, and compounding this problem, nowadays many long-standing work processes such as feedback, teaming, and evaluation are no longer compatible with the evolving generational outlook. At the same time, firms are squandering the potential value they could get out of leveraging generational diversity Key Messages: Regardless of our generational identities, we all benefit from understanding where others come from and what they need to get their jobs done well. With wit and keen insight, organizational behavior expert Chris DeSantis delivers thoughtful, direct, and actionable guidance we need to better navigate generational friction that can drive misunderstandings both in life and in the workplace. DeSantis can discuss: What distinguishes stages of life from generational differences The impact the hybrid workplace has on different generations How our generational moment, place of birth, and life circumstances shape how we interpret new information and experiences What makes stereotyping inevitable and pervasive and how we can mitigate it How the transition from Company “Man” to the new transactional labor market impacts lifestyle and the economy Employee engagement and the future of work
October 26, 2022 Human Firecrackers Jessica Mead and the Annoying Chris DeSantis
The title of Chris De Santis's new book is sure to resonate with employers and employees alike: Why I Find You Irritating: Navigating Generational Friction at Work. Many business owners and veteran company employees find their younger colleagues irritating — failing to share their values and work ethic. Guess what? The feeling is mutual, as Millennials and GenZers often lack respect for their older co-workers. Chris, an organization expert and former director of training and development for the American Medical Association, has studied generational differences for 18 years. He's discovered that — when well understood — the generational conflict that is so prevalent these days can be leveraged to the benefit of the organization and all its staff. Who buys that theory? Among Chris's clients, you'll find Google, Microsoft, Adobe, Lilly, and Bank of America. This week, Chris shares with host and award-winning author Dean Rotbart his take on what most companies get wrong and how to avoid squandering the value inherent in generational diversity. Photo: Chris De Santis, Why I Find You Irritating Posted: October 10, 2022Monday Morning Run Time: 42:05
Why can't we all just get along? As the generations work in the same space, the differences seem to be magnified. The lines have been drawn. Everything seems to be black and white with no gray area. If you are a "baby boomer" chances are you find the millennials and Gen Z generations frustrating, perhaps seeing them as entitled, lazy, or arrogant. If you are Gen X like me, it's all about independence, we find the "baby boomers" closed minded and controlling. If you are a milennial you want to collaborate and not be left out, you want balance, and find meaning and purpose. If you are a Gen Z when it comes to work you want to know, "What's in it for me". Let's open our minds for a minute. The fact is we were all raised in different era's. The way we were raised was completely different from each other. Each generation speaks a different language. There are technological differences, the speed of information differences, and more...the truth is no generation is right...we are just different, and that's where we need to start. On this episode of A New Direction we have with us generational expert Chris De Santis talking about his amazing and insightful book: "Why I Find Your Irritating: Navigating Generational Friction at Work". Chris De Santis book "Why I Find You Irritating: Navigating Generational Friction at Work" is an eye opening and revealing look at how the different generations came to be, and how they view working in today's workforce. The book examines how we have come to have the biased views we have of each generation and the Chris gives us ways to help combat those biases and treat each generation as they were meant to be treated by giving us some skill training in both our behavior and mindset when it comes to the different generations. The book is a must read for every CEO, Owner, Founder, Entrepreneur, Manager, and employee. You will come to understand when it comes to generations. "Why I Find You So Irritating". Please, Please Please, yes I am begging you to reach out to the sponsors of A New Direction. Thanks to their financial support we are able to bring you these great experts and their books to help you live the life you always dreamed of. So, reach out to them and just say “thank you for sponsoring A New Direction. EPIC Physical Therapy, I use them whether it be for an injury, post surgery, every day aches and pains, and when I want to get a little more out of my body for athletics. They are the top choice for professional athletes as well as non-athletes. Do yourself and your recovery a favor when you are ready for EPIC Relief, EPIC Recovery, and EPIC results check out EPIC Physical Therapy www.EPICpt.com Linda Craft and Team, Realtors, for 35 years the choice of thousands when it comes to real estate. And regardless of where you live you can meet with them virtually. They have been on the cutting edge of technology helping people around the world finding the very best professionals to help sell or buy a new home. They clients call their customer service “legendary”. Find out why by going to www.LindaCraft.com
Join Shalom Klein on his weekly radio show, Get Down To Business with guests: Chris De Santis Jim Heininger Anthony Hughes Maria Quattrone
Chris DeSantis, Senior Director, Investigations & Fraud Strategy at Macy's and John Matas, Head of Fraud Operations at Etsy chat with TalkLP host Amber Bradley at the recent NRF PROTECT conference about strategies for fighting organized retail crime (ORC). Both gentlemen are respective experts in fighting ORC for a long time and they provide historical perspective including the recent media attention about the increase in this type of crime. What's the problem? Decriminalization? Felony thresholds? Rouge DAs? More importantly, how do we work together to stop ORC? Check out Chris and John's suggestions! Attend THE annual conference that is focused on fighting ORC: The CLEAR / FLEPRU Annual Conference Nov. 7 - 10 in Orlando. Check out the agenda and register here.
Bill Horan talks with Chis de Santis, author of WHY I FIND YOU IRRITATING. Chris will discuss how everything that irritates us about others can lead us to an understanding of ourselves, how we can gain more by embracing differences than by trying to change them, and why he says we don't see things as they are - we see them as we are and what are cultural catalysts.
Each generation is different. In fact, some generations are so hard-wired and hardcoded with their own values, that they may overlook the views of others. However, if we understood the generations outside of our own we could better sympathize and empathize with them in our daily lives, workplace, and family life. To help us comprehend each generation, we're joined by Chris De Santis, organizational behavior speaker, facilitator, consultant, and author of Why I Find You Irritating: Navigating Generational Friction at Work. Chris describes each generation in detail and generalizes the values and beliefs of those generations. He also explains generational differences, defines what it means to be a humanist, and shares why he believes the best teams are complementary instead of competitive. To conclude, Chris reveals details from his book, the key to generational harmony in a business, and how our early years impact our outlook on life's principles. Learn more about your ad choices. Visit megaphone.fm/adchoices
Chris Desantis is the author of Why I Find You Irritating: Navigating Generational Friction at Work. In this discussion we talk about those differences and how you can navigate them in both directions! Chris also co-hosts his own podcast, Cubicle Confidential, with his colleague Mary Abbajay. Connect with Chris on LinkedIn at: https://www.linkedin.com/in/cpdesantis/
The ability to engage in “healthy” conflict at work is essential for promoting and encouraging diverse viewpoints. But how much conflict is too much? And what if your team doesn't ever disagree with each other? Is that just as bad? In this episode, Chris De Santis and Mary Abbajay tackle listeners' questions about how to disagree without being disagreeable… Put a Lid on It in New Hampshire has an employee who likes to argue about everything with everyone. His constant contentiousness and criticisms are driving his boss and his coworkers crazy. What can be done? How should his manager approach this situation? Spine Free Zone in Manhattan has the opposite problem. She finds herself leading a team of “yes-men” and it is driving her crazy. She wants her team to engage in more healthy debate—so how does she get them to see the value of sharing different viewpoints? Six to One Odds in Kansas City is one of six partners in a law firm. She has been tasked to lead the firm in its ESG efforts. The problem? She is the sole black woman in a sea of white male partners who are resisting all her ideas. How can she get them to stop arguing with her and start supporting her?Show us your love. Please give us a review wherever you listen to your podcasts. We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
David talks with Chris De Santis about his new book, Why I Find You Irritating At Work : Navigating Generational Friction at Work
Orwell wryly noted, “Each generation imagines itself to be more intelligent than the one that went before it and wiser than one that comes after it.” Differences of any kind—whether they be race, religion, gender identity, point of view, or values—can make us or, if we let them, just as easily break us. Regardless of our generational identities, we all benefit from understanding where others come from and what they need to get their jobs done well. With wit and keen insight, organizational behavior expert Chris DeSantis delivers thoughtful, direct, and actionable guidance we need to better navigate generational friction that can drive misunderstandings both in life and in the workplace. DeSantis can discuss: Chris DeSantis is an independent organizational behavior practitioner, speaker, podcaster, and author, with over thirty-five years of experience working with clients in professional services firms both domestically and internationally. Over the past fifteen years, he has been invited to speak on generational issues in the workplace at hundreds of the leading U.S. law and accounting firms, as well as many of the major insurance and pharma companies. His new book is Why I Find You Irritating: Navigating Generational Friction at Work (Amplify Publishing, May 3, 2022). Learn more at cpdesantis.com.
With over 35 years of experience, Chris's philosophy boils down to being a humanist and an optimist. He doesn't believe in the dichotomy of high potential vs. low potential human beings but rather that, in the right circumstances with the right support, resources, and knowledge, everyone is capable of great things. Listen in! Key Highlights: [00:01 - 15:40] A Deeper Look into Generational Dynamics Humans are not designed for the masses but for small groups of people Realizing the harm with generational stereotypes - they are more based on perception Generations are not destiny - their experiences and upbringing shape who they become Generational narratives are not global or universal - they apply to a certain segment .[15:41 - 30:18] How Boomers Parent Their Millennial Children Differs The parenting model differs in each generation, and this creates tension between parents Parenting models should be a conversation to have to achieve awareness and responsibility The exponential rate of change within society is impacting generational cohorts How the socioeconomic chasm will have a more significant impact in the future .[30:19 - 50:32] The Move from the Implicit to the Explicit Model Being aware of differences entails moving away from traditional red/blue social structures Boomers need to adapt to the changing workplace environment and away from compliance-only Figuring out what skills can be applied in other arenas to stay engaged in the workforce Millennials will become more entrepreneurial and less reliant on corporations [50:33 - 54:28] Closing Segment Want to learn more about generational narratives in the workplace? Check out Chris' book: https://www.amazon.com/Why-Find-You-Irritating-Generational/dp/1645439372#:~:text=%E2%80%9CWhy%20I%20Find%20You%20Irritating,communication%20in%20the%20multigenerational%20workplace. (Why I Find You Irritating: Navigating Generational Friction at Work)! Key Quotes: “One of the challenges that you're faced [is that] you are seeing how this world as it were and the opportunities are out there, but they are only for those who are most prepared.” - Chris De Santis “I have more faith in the future now than it did before… The younger people are empathetic, hardworking, and smart, they seem to care, and they also care about their wellness and their mental health.” - Chris De Santis Connect with Chris: Website: https://cpdesantis.com/ (https://cpdesantis.com/) Book: https://www.amazon.com/Why-Find-You-Irritating-Generational/dp/1645439372#:~:text=%E2%80%9CWhy%20I%20Find%20You%20Irritating,communication%20in%20the%20multigenerational%20workplace. (Why I Find You Irritating: Navigating Generational Friction at Work) Podcast: https://podcasts.apple.com/us/podcast/cubicle-confidential/id1575418679 (Cublie Confidential) Connect with me onhttps://www.linkedin.com/in/brian-c-adams/ ( LinkedIn)! LIKE, SUBSCRIBE, AND LEAVE US A REVIEW on Apple Podcasts, Spotify, Google Podcasts, or whatever platform you listen on. Thank you for tuning in and Stay Tuned for the Next Episode COMING SOON!
There is no question about it. Generational differences exist and often lead to friction, disagreement, conflict, disengagement, turnover, and project failure. As change practitioners and leaders, it is important to understand How to navigate these differences successfully. Chris De Santis, author of Why I Find You Irritating, joins Management Editor Brian Gorman to explore the
Chris De Santis, an independent organizational behavior practitioner and author of his new book is "Why I Find You Irritating: Navigating Generational Friction at Work" joins Enterprise Radio. The post How to Leverage the Power of Generational Diversity to Create Better Teams, Organizations, and Workplace Relationships appeared first on Enterprise Podcast Network - EPN.
In this Pocket Sized Pep Talk, you'll learn:What makes his book, Why I Find You Irritating: Navigating Generational Friction at Work different than others on the topic.What distinguishes the stages of life from generation to generation.An interesting conversation regarding feedback and performance appraisals, and why they do more harm than good.How mentoring changed over the years and why are the young so eager to work with mentors.What impact the hybrid workplace is having on the different generations.You can learn more about this guest at: cpdesantis.com.
Who do you find irritating at work? Chances are they are not very much like you – they may be from a different generation or background, hold different values or even think about work differently. Tune in to here why we generalize as human beings, what we find most irritating, how to alter work dialogues and more.
Who do you find irritating at work? Chances are they are not very much like you – they may be from a different generation or background, hold different values or even think about work differently. Tune in to here why we generalize as human beings, what we find most irritating, how to alter work dialogues and more.
Who do you find irritating at work? Chances are they are not very much like you – they may be from a different generation or background, hold different values or even think about work differently. Tune in to here why we generalize as human beings, what we find most irritating, how to alter work dialogues and more.
How susceptible are you to clickbait? Are you a sucker for catchy headlines? In this special episode, Chris DeSantis quizzes Mary on real and fake headlines. Tune in and play along! Show us your love! Please give us a review wherever you listen to your podcasts. We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
Chris DeSantis is a speaker, author, and consultant specializing in workplace interventions. With nearly 30 years of experience as an independent organizational behavior consultant, Chris is a trusted partner to some of the world's largest companies in the professional services, tech, and pharmaceutical industries. When working with clients, his goals are to dig deeper, treat the root causes, and offer user-friendly solutions aligned with company initiatives. Before becoming an independent consultant, Chris was the Director of Management Development and Training for the American Medical Association and a Human Resources Development Manager at Brunswick Corporation. Chris has a BBA from the University of Notre Dame, an MA in organizational behavior from Loyola University in Chicago, and an MBA from the University of Denver. Chris is the Author of Why I Find You Irritating: Navigating Generational Friction at Work. He's also the Host of the Cubicle Confidential podcast, where he and Co-host Mary Abbajay share advice on outrageous workplace questions, comments, and concerns. In this episode… When it comes to generational differences, we're all generalizing and fitting each other into categories — because it makes society easier to navigate. Based on these generalizations, we develop perceptions of others and judge them through the lens of who we are. However, these perceptions often cause friction in the workplace. So, what can you do to maneuver generational challenges? Chris DeSantis says we need to embrace the differences. If we want to get rid of generational tensions, we should reserve judgment, think rationally, and give people the benefit of the doubt. We're all complex human beings whose experiences and characteristics amount to more than just a generational category. In this episode of The Lawyer's Edge Podcast, Elise Holtzman is joined by speaker, author, podcaster, and consultant, Chris DeSantis, to talk about strategies for navigating generational differences in the workplace. Chris discusses where generational characteristics are derived, advice for accepting other generations, and how embracing differences can help create more diverse, collaborative workplaces.
• Revealed: Why some relationships grind into failure • “Work today is a team sport” (Total Recorded Time is 22:27) If you're an older person, perhaps you've said to yourself, the kids these says: what's wrong with them? And if you're in Gen Z or younger, you might well have questioned the wisdom of older people. A study from the University of California, Santa Barbara, finds younger generations are judged by older generations to be deficient in the traits in which the older happen to [believe they] excel. Chris De Santis, an independent organizational behavior practitioner, speaker, and author, says differences of any kind—is reflected in the title of his newest book, “Why I Find you Irritating.” “Prepare people to succeed in the work they're doing,” Mr. De Santis says. “Leverage the strength they have in the work because work today is a team sport.” He joins us for this Bizgnus Interview podcast. Please click here to watch the interview: https://youtu.be/oCetJWXi0xk Over the past fifteen years, Mr. De Santis has spoken on generational issues in the workplace at hundreds of the major U.S. law and accounting firms, as well as many of the major insurance and pharma companies. His new book is Why I Find You Irritating: Navigating Generational Friction at Work (Amplify Publishing, May 2022). For more information: cpdesantis.com ======================================= ABOUT US Bizgnus reports, writes, edits and publishes business news in online, broadcast and printed publications. We have published unbiased, unfiltered and in-depth interviews with business and other thought leaders since 2005. Opinions are those of our guests. Bizgnus never endorses the viewpoints, products or services of its guests, who are selected based on their knowledge and experience. No one pays to get on our podcasts. And we don't accept advertising (although Google/YouTube sells ads on our videos.) We'd appreciate your financial support through Patreon. If you'd like to help, please click here: https://www.patreon.com/user?u=56957587 Our address is 150 Herons Run, #104, Sarasota, Florida 34232. Call us anytime at 209.470.3400. Our email address is editor@bizgnus.com
John and Andy give their verdicts on Roma's league campaign, the transformation under Jose Mourinho, and give their early thoughts on Wednesday's Conference League final.Thank you to our newest Patron, Chris De Santis, and to all of our Patrons who make this show possible. You can support RomaPress by going to Patreon.com/RomaPress, benefits include: early access to episodes, extras episodes, and plenty more.Our website: www.romapress.netA Big Heads Media Podcast★ Support this podcast on Patreon ★
With the UEFA Europa Conference League Final between Roma and Feyenoord a week away, Chris De Santis, host of 24/7 Giallorossi, joined us to talk about Roma's season and their chance to win a first title since 2008. Can they win it?Plus, Adreano, Gianni, and Nicholas discussed the emotional Matchday 37 and previewed the Scudetto-deciding Sunday on the final matchday.Listen to the full episode 147 of The Calcio Guys on Spreaker, Stitcher, Google Podcasts, iTunes, Spotify, iHeart Radio, YouTube, and more!Watch YouTube version: https://youtu.be/MiE3wG7gtKEFollow Chris De Santis (@cdesantis05) and 24/7 Giallorossi (@247giallorossi) on Twitter!The Calcio Guys is a featured show in the Top 15 Serie A podcasts on Feedspot: https://blog.feedspot.com/serie_a_podcasts/Follow us on social media:Twitter: https://twitter.com/TheCalcioGuysFacebook: www.facebook.com/TheCalcioGuysOfficialInstagram: www.instagram.com/thecalcioguys/
After two years of wearing our dress shirts with pajama bottoms, it's time to dress up for work again. Which for many of us, means the reappearance of the fashion crisis. Just exactly what does “business casual” really mean? And can I still wear my yoga pants to work?In this week's show, Chris De Santis and Mary Abbajay help listeners navigate the new rules of office dress-up. Hint: the days of mullet dressing are over…Dapper in Delaware wonders if he is just a bit too well dressed for the office. Should he tone it down a bit?Dis-Dressed in Silicon Valley hates the bro-culture hoodie look in Silicon Valley. Does dressing like a teenager equal “business casual?”Well Suited in Syracuse thinks his people are dressed too casually for the office. Is it time to institute a dress code?Show us your love! Please give us a review wherever you listen to your podcasts. We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
Chris De Santis shares helpful insights about each generation and how to work more effectively across ages. — YOU'LL LEARN — 1) How to turn generational friction into an opportunity 2) How to give feedback that works for every generation 3) How to motivate people from every generation Subscribe or visit AwesomeAtYourJob.com/ep768 for clickable versions of the links below. — ABOUT CHRIS — Chris De Santis is a speaker, author, consultant, and most recently podcaster specializing in Management and Organizational Development issues and interventions. He specializes in assisting individuals or groups in identifying and overcoming obstacles to effectiveness. He brings with him thirty-eight years of experience in training and development. He has an undergraduate degree in business from the University of Notre Dame, a graduate degree in Organizational Development from Loyola University in Chicago, an MBA from the University of Denver, and previous work experience in manufacturing, professional services, and not-for-profit environments. His book, Why I Find you Irritating: Navigating Generational Friction at Work, will be available in May 2022 but until then you can listen to his advice podcast, “Cubicle Confidential” along with his co-host, Mary Abbajay. He resides in a quiet corner of Lincoln Park in Chicago. • Book: Why I Find You Irritating: Navigating Generational Friction at Work • Website: CPDeSantis.com — RESOURCES MENTIONED IN THE SHOW — • Book: Cultures and Organizations: Software of the Mind by Geert Hofstede • Book: Delta Of Venus by Anais Nin • Book: Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Do generational differences at work have you perplexed? Annoyed? Confused? Do you look at other generations at work and think to yourself WTF? Well, Chris De Santis is here to help! In honor of his newly published book Why I Find You Irritating: Navigating Generational Friction at Work, Chris and Mary answer questions from multiple generations about how to deal with each other.Ants in My Pants in Ann Arbor wants to turn down a promotion in order to travel the world. After 4 years in the workforce, they feel they need a break. WTF? My Way or the Highway in Hawaii is frustrated that their young employees don't want to come into a physical office. Yet, they complain that they don't feel “connected” to the firm. WTF? He Who Has Had It with Them in Everywhere USA doesn't know what to make of the focus on pronouns. After 30 years of work experience, he is having trouble making sense of this “pronoun thing.” WTF? PS: Chris De Santis is giving away free books to anyone who sends in a question. Email us at: info@cubicleconfidential and get your free book. PPS: Mary says that Gen X is really the greatest generation ever!!!!Show us your love! Please give us a review wherever you listen to your podcasts. We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
Stanford Head Coach Greg Meehan stops by the talk about the 2022 Men's NCAA Swimming Championships this week. Along with Chris DeSantis of The Swim Brief and the President of Twitter, Kyle Sockwell. Support Our Sponsors: BRATTER PA IMMIGRATION LAW: Exclusive immigration representation of athletes, entrepreneurs, artists, investors, and entertainers. SWIM ANGELFISH: Receive the tools and skills needed to teach swimmers with autism, physical disabilities, anxiety, sensory and motor conditions with Swim Angelfish, the global leader in adaptive swim. Get certified online today! BEINE WELLNESS BUILDING: Individualize your nutrition with genetic testing and personalized plans. Eat, supplement, and recover based on your genetics. VASA: Essential dryland for stronger, better, faster swimmers. Save 10% using the code "brett" at checkout! DESTRO SWIM TOWERS: Save $150 per double swim tower by using the code "brett" at checkout! SWIMNERD: Big and small digital pace clocks, virtual scoreboards, and live results. Subscribe & Listen: Apple Podcasts Google Spotify YouTube Produced by: SWIMNERD #swimming #collegeswimming #ncaaswimming
Have you ever lost your mojo? Has two years of remote work left you feeling unmotivated and unconnected? Are you trying to get back in the groove? If so, you are not alone! This week's episode answers listeners' questions about how to get and stay motivated. In other words, how to get your groove back.Rudderless in Raleigh has lost her mojo. Is it her? Is it her Job? Or is it just this $#@ never-ending pandemic?Just Plain Stumped in Jackson manages a remote team that seems to be out of juice. How can he get his team remotivated?Generous to Fault in Philly is frustrated with their team. They were given big bonuses, yet the staff is still grumbling and unhappy. Are bonuses effective motivators? What to do? What to do?Check out Chris DeSantis' special offer for our listeners at the end of the show! Show us your love! Please give us a review wherever you listen to your podcasts. We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
Brett and Nate talk about Women's NCAA Championships with Chris DeSantis of The Swim Brief and the President of Swimming Twitter, Kyle Sockwell. Support Our Sponsors: BRATTER PA IMMIGRATION LAW: Exclusive immigration representation of athletes, entrepreneurs, artists, investors, and entertainers. SWIM ANGELFISH: Receive the tools and skills needed to teach swimmers with autism, physical disabilities, anxiety, sensory and motor conditions with Swim Angelfish, the global leader in adaptive swim. Get certified online today! BEINE WELLNESS BUILDING: Individualize your nutrition with genetic testing and personalized plans. Eat, supplement, and recover based on your genetics. VASA: Essential dryland for stronger, better, faster swimmers. Save 10% using the code "brett" at checkout! DESTRO SWIM TOWERS: Save $150 per double swim tower by using the code "brett" at checkout! SWIMNERD: Big and small digital pace clocks, virtual scoreboards, and live results. Subscribe & Listen: Apple Podcasts Google Spotify YouTube Produced by: SWIMNERD #swimming #collegeswimming #ncaaswimming
Let's talk about money. In this episode, Mary Abbajay & Chris DeSantis discuss why talking about money is so taboo and they answer listeners' questions about how to get paid. If you want your work to show you the money, then this episode is for you. Exhausted in El Paso is frustrated because they are being paid less than their colleagues--how can they get what they are worth? Is this an example of gender pay disparity? First Time Raise in Racine asks for advice on how to ask for her first raise! Chris lays it out and tells Racine how to get their boss to show them money! Tentative About Transparency in Tucson is an HR manager who is tasked with implementing a pay transparency policy at their tech firm. Is this a good idea? How can organizations do pay transparency well? Show us your love! Please give us a review wherever you listen to your podcasts. Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
It's hard out there for working parents--especially for working mothers. Mary Abbajay and Chris DeSantis tackle listeners' questions about balancing the duties of parenthood with career goals. "Bundle of Nerves" wants to know when the right time is to tell her boss that she is pregnant. "Kid Proof" is annoyed that their boss' kid is constantly derailing team meetings. "Mom's the Word" struggles with the uneven playing field at work between working mothers and working fathers. Chris DeSantis recommends these books to help working parents:Unfinished Business: Women Men Work Family by Anne Marie SlaughterWhat Works for Women at Work by Joan Williams and Rachel Dempsey. What Works, Gender Equality by Design by Iris BonnetForget a Mentor, Find a Sponsor by Sylvia Hewlett.If you have workplace dilemmas or career questions, send them to us! Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
In this week's show, Mary Abbajay and Chris De Santis address listeners' questions around overblown expectations and dehumanizing work. Flaming Out worries about unrealistic expectations once they return to the physical office. Big Brother is Watching is creeped out by the fact that their employer uses spyware to monitor them. Dumping is Not Delegating is miffed about doing their boss's work. If you are tired of feeling like a cog, this episode is for you.If you have workplace dilemmas or career questions, send them to us! Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
In this special episode, Cubicle Confidential goes live to answer workplace questions from a bunch of lawyers! The Legal Counsel for Leadership Diversity invited Mary Abbajay & Chris De Santis to provide workplace and career advice to lawyers while playing the “Hybrid” workplace drinking game. What could go wrong?If you have workplace dilemmas or career questions, send them to us! Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...
In this special episode of Cubicle Confidential Mary Abbajay and Chris De Santis were invited to answer viewers' questions live at the Non-Profit Symposium sponsored by the Greater Washington Society of CPAs. The audience had questions about creating change, workplace culture, getting promoted, dealing with toxic bosses, and succeeding in a hybrid environment. You can also view the video for this live event here: https://www.youtube.com/watch?v=6rhLBGK44x4&list=PLdzhjBjt3JooXHmnHQ6M4_HQCcmuduZJ9Enjoy!
Alex Donno and Jerry Mancini are joined by Roma supporter Chris De Santis to talk everything Serie A. Inter took top of the table with their 4-0 win over Cagliari, as Milan and Napoli dropped points. Alex reviews Inter's recent performances. Chris explains why so much of the international media coverage around Roma manager Jose Mourinho is unfair. Jerry rates Sarri's time at Lazio so far.
"There was a section on breaststroke which I think if you coach, or if you know somebody that coaches, or if you know somebody that knows somebody that coaches, have them listen to Dave Salo for 15 minutes talk about breaststroke because I think there is just a lot of really, really good stuff that literally any coach can emulate in terms of just communicating about the stroke. He's got good words that he says about breaststroke and you can take those words and you can use them in your practice and it would probably help you." - Chris DeSantis on The Swim Brief Podcast This clip is from Episode 207 of INSIDE with BRETT HAWKE featuring Coach Dave Salo. Support Our Sponsors: AQUAVOLO DRAG SOX: Build power and strength in the water with Drag Sox made by AquaVolo. Use code "brett" at checkout and receive 10% off. SWIM ANGELFISH: Receive the tools and skills needed to teach swimmers with autism, physical disabilities, anxiety, sensory and motor conditions with Swim Angelfish, the global leader in adaptive swim. Get certified online today! SUPERIOR SWIM TIMING: Run a swim meet with ease from your laptop. SST is fully compatible with Hy-Tek and Team Unify as well as Colorado, Daktronics, and Omega touchpads. Tell them Brett sent you! DESTRO SWIM TOWERS: Save $150 per double swim tower by using the code "brett" at checkout! SWIMNERD LIVE: Create an interactive heat sheet. Stream your swim meet scoreboard in real time over top your live stream. Turn any tv into a digital scoreboard. Subscribe & Listen: Apple Podcasts Google Spotify YouTube Produced by: SWIMNERD Supported by: Fitter & Faster #swimming #swimcoach #breaststroke
Alex Donno and Jerry Mancini are joined by guests Mass Riccio, Richard Kharman and Chris De Santis to talk Serie A. The guys looked back at Milan's road win over Roma. Should there have been a late penalty on Milan? They preview the upcoming Milan Derby, where first place AC Milan takes on third place Inter.
Chris DeSantis and Mary Abbajay announce the July 7th launch of Cubicle Confidential: Weekly Advice for the Working Stiff.
The Nicoles speak to the founders of the new Munch app - the only app in the app store that helps you decide where you eat! Listen as we speak with Chris DeSantis, Aleks Azen and Eric Chang about how they got where they are today.
Ian Nelson is no stranger to introducing the legal industry to as-needed training on legal topics. He was one of the first US employees of Practical Law Company (PLC). After PLC was acquired by Thomson Reuters, Ian stayed on for a while as PLC transitioned into the Thomson Reuters portfolio of legal resources, but his days of finding better ways of presenting and teaching legal concepts were not behind him. Recently, he and his co-founder Chris Wedgeworth (anther PLC alum) created Hotshot. Hotshot is an online Professional Development resource which uses short videos, quizzes, and more to train lawyers, and even law students, across a growing list of legal, business, and technology skills. Essentially, they've brought digital learning to the legal industry. Ian joins us to talk about Hotshot's short video training concepts work with adult learners ranging from attorneys, to law firm staffers, and even helping law students quickly understand complex legal topics. Congratulations to the newly elected board members for the American Association of Law Libraries (AALL)! In other AALL news, time is running out for members to sign up for the Leadership Academy to be held in Chicago next March. Registration ends on November 11th. Information Inspirations We have some new, and new to you podcasts to suggest this week. First up is the new Law360 Explores: Legalization which investigates all of the legal hurdles of marijuana between the states which legalized it, and the federal government which still sees it as illegal drug dealing. Hustle and Flow Chart is one of Marlene's favorite digital marketing podcasts which has tips and tricks for your daily work routine. Junior Economist is a brand new podcast that gives the Millennial perspective on pop culture and current affairs, but through an economic lens. Beyond the podcast inspirations... if you're looking for a speaker on generational diversity within law firms (there's a 60+ year span between your youngest associates and your oldest senior partners), Greg suggests looking at Chris De Santis. The methods of achieving work goals differ between Boomers, Xers, and Millennials. The more we understand how each generation works, the better we work together. And finally, Greg is still slightly depressed about the Houston Astros losing in the World Series to the Washington Nationals, but Marlene finds the silver lining by geeking out over sports and graphical data representation. Whether it is the amazing SkyCam view of Cordarrelle Patterson's kickoff return, or strike zone view in baseball, there's a lot of opportunity to add graphics and data to sports, especially baseball. Listen, Subscribe, Comment Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. As always, the great music you hear on the podcast is from Jerry David DeCicca, thanks Jerry!