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Everything is so expensive right now! DCS has some tips and brings on experts to help us all with how to save money during these tough times. Plus DCS talks to Anjelah Johnson about her new comedy special, names a new richest woman in entertainment and Dana and Auto are doing FIFA FanFest together!
DCS has Anjelah Johnson-Reyes on to promote her new one hour stand up comedy special "Ugly Baby"
DCS is asking the question and talking about an internet Dad who uses his YouTube to teach fatherless young men the basics of being a man. Plus DCS talks long goodbyes and Lil Jon being sober
DCS had the opportunity to sit down for an in depth interview about everything thats going with on with Lil Jon and his current life and lifestyle choices.
After being inspired by our 70/30 lean-to-fat ratio in our recent burger episode, and a desire not to turn on the stove in the summer heat, Dave makes a 30/70 ratio for a great vinaigrette and a lovely salad. Dave makes a few versions of vinaigrettes, explains how to pick your lettuces for a salad, the science behind emulsification, and a vinaigrette hack. He also uses a surprise teaching tool that he came up with while playing with his sons. Dave and Chris finish with a competition for some DCS listeners to win a prize! Learn more about Via Carota: https://www.viacarota.com/ With Vrbo, what you book is what you get. Learn more about your ad choices. Visit podcastchoices.com/adchoices
DCS is sharing an inspirational story about a 99 year old man doing something for the first time and the power of manifesting your own future. Plus DCS talks Zendaya on Euphoria and Anthony A getting fat shamed at a drive through.
In todays "Crazy Crime of Passion" story DCS discusses Sabrina Carpenters stalker showing up on her ring camera and all the crazy celebrity stalkers that came before him. Plus DCS talks Kanye breaking world records, plays "Who's Lying" and Dana tell us all how she fell in front of 2,000 ppl .
Episode Summary Phoebe Johnson spent her childhood living in foster care. Today she runs the kind of home she once needed. As executive director of Firm Foundation Youth Homes and Gigi's Cottage, she talks with Micaela about what it took to get there, the foster mom who never gave up on her, and the two models that shape how the girls in her care are met every day: Trust-Based Relational Intervention and Grace Based Parenting. Her central message holds for any adult showing up for a child carrying complex trauma. You can't redirect a brain until it feels safe, and connection is what heals it. In This Episode 00:00 Cold open 00:15 Welcome, season framing, and a content note 01:30 Meet Phoebe: Firm Foundation Youth Homes and Gigi's Cottage 03:00 Phoebe's story: foster care, a pastor's family, and seven years to permanency 08:00 Losing Ona, a scholarship she didn't know existed, and the people who walked her into adulthood 12:00 Stepping into the executive director role 14:30 Empathy for a system under pressure: community problem, community solutions 17:00 Why loving your staff well is how you love the girls well 20:00 Length of stay, permanency, and meeting each girl where she is 23:00 Trust-Based Relational Intervention and how complex trauma lives in the brain 26:00 Grace Based Parenting: connection before correction, and play as a regulator 30:00 Staying connected with girls who age out 33:00 What general audiences misunderstand about group homes 36:00 The gaps Phoebe sees, and how anyone can step in 38:00 Where to find Phoebe's work 39:00 Reflection and close About Our Guest Phoebe Johnson is the executive director of Firm Foundation Youth Homes and its DCS-licensed group home, Gigi's Cottage. She grew up in foster care herself and now leads the kind of home that shaped her. Resources and Links Firm Foundation Youth Homes Trust-Based Relational Intervention (TBRI), Karyn Purvis Institute of Child Development Grace Based Parenting by Tim Kimmel Voices for CASA Children National CASA/GAL Association for Children About the Show By Their Side: Advocating for Children in Foster Care is produced by Voices for CASA Children. Season 3, "Understanding Every Voice in the Room," features practical, human conversations with professionals and people with lived experience. Hosted by Micaela Tracy. New episodes biweekly. The views and opinions expressed in this episode are those of the guests and host and do not necessarily reflect the views or positions of VOICES or its affiliates. Content Warning: This episode may include discussions of sensitive topics that could be triggering for some listeners. Voices for CASA Children | By Their Side: Advocating for Children in Foster Care
Send us Fan MailWe run through the biggest flight sim headlines after a brief break, from Microsoft Flight Simulator 2024 Sim Update 5 to major add-on releases that change what flying feels like day to day. We also unpack a kernel-level DRM blowup around a new Atlanta scenery and talk about why mission-based flying and deeper aircraft “experience” design is where the hobby is headed. • Sim Update 5 scope and quality-of-life improvements • Aircraft Avionics Update 4 and bringing payware up to 2024 standards • GSX UI overhaul, improved stability, and in-sim hotfix workflow • New releases including the BO 105 helicopter and PMDG DC-6 compatibility • SayIntentions Skynet Live multiplayer and hopes for better AI traffic for XP12• FS Reborn Phenom 300E as an end-to-end light jet experience • Career mode, JetCard, and why missions create replayability • Phenom performance, G3000 feel, and the FBO placement feature • Citation Sovereign Plus and Falcon 50 anticipation, CPDLC talk • Orbx Atlanta kernel-level DRM controversy and the subsequent pivot • Practical Atlanta install advice, disabling default scenery, performance notes • DCS updates including the Heatblur F-14 and storage relief plans • Flight Sim Expo plans and why the community matters Be sure you guys check us out on our Facebook, all of our socials, and all that fun stuff.Website: www.closedtrafficpodcast.comFacebook: @ClosedtrafficpodcastFollow us on Patreon: https://patreon.com/closedtraffic
Its a blast from the past! They're bringing something back from the 80's and 90's and DCS isn't mad about it all!
In today's "Down in the DM" breakdown DCS talks to a woman who can't keep it together over her boyfriend going to a hot woman for a haircut. Is she justified in feeling threatened by her? Plus DCS talks Drake surpassing Michael Jackson in the record books. Does it even count because of streaming numbers today?
Gary sits down with DCS for the first time to talk the state of comedy, his recent divorce and bad hotels.
In todays "Down in the DM" breakdown DCS talks to a couple that is going through it because her man has not worked in six months! Plus DCS gives an update on Punch the Monkey and its not good!
DCS is breaking down grad speeches and highlighting some of the biggest and brightest from this years graduating class! Plus DCS talks getting a refund in 2026, frogs in salad and Will Ferrell is telling us who is favorite rapper is.
DCS is debating the big topics backed by science today! Plus DCS talks the importance of being flexible on date nights, Drake's new album and Dana's lack of parking abilities.
DCS is talking the new Drake albums! Plus DCS talks Cookies, Druski hosting the BET Awards and Seer Mari gives a listener a reading and the rest of us a spiritual reading for the week.
Ontario has started cutting development charges. But is this the breakthrough Ontario's housing market needs, or just the first step?In this episode of The Missing Middle Podcast, Mike Moffatt sits down with Kim Fairley, President of Ontario Real Estate Association (OREA), to unpack what Ontario's new development charge reforms mean for homebuyers, builders, and municipalities – and what still needs to happen next.They discuss: • Why development charges can add up to $200,000 to the cost of a new home in Ontario • How some Ontario cities have raised DCs by 1,000%–5,000% since 2000 • Why Sault Ste. Marie has no development charges—and what other cities can learn from it • Whether recent provincial and federal reforms will actually improve affordability • What Ontario's housing market could look like over the next 6–18 monthsChapters:00:00 Intro: Ontario's new development charge deal: what changes?03:55 Is housing finally getting more affordable? 05:14 Northern Ontario's housing market: a different reality07:09 Sault Ste. Marie has no development charges08:07 Do buyers know how much development charges cost?10:25 Why transparency on development charges matters12:08 Lower housing costs without raising taxes? 13:35 Do Ontarians support cutting development charges? 16:07 Can politicians actually work together on housing? 17:08 What happens next for Ontario housing? 18:18 Progress made, but the hard part starts now Research/links:How to Lower Development Charges Without Raising Property Taxes https://www.missingmiddleinitiative.ca/p/how-to-lower-development-chargesA Pathway to Development Charge Reform https://www.orea.com/advocacy/Development-Charge-ReformHosted by Mike Moffatt & Cara Stern & Sabrina MaddeauxProduced by Meredith MartinFunded by the Neptis Foundation https://neptis.org/
Desi Banks checks in with DCS to talk his new projects, football being his inspiration and working with Bad Bunny on the Super Bowl halftime show.
Did you see that video from Whataburger yet? If not DCS will tell you all about it. Plus DCS talks Drake and Kendrick possibly teaming up again, sleeping etiquette and plays "Who's Lying" w/ a DCS listener.
DCS is catching us all up on everything they did for Mothers Day and Dana is bringing something back to her wardrobe.
Its time to celebrate your Mama! DCS has some idea on what to do if you already have something or you're still looking.
In today's "Down in the DM" breakdown DCS is talking about meddling mother in laws. We know your intention is good it just makes the relationship so much harder Mom! Plus DCS talks Dana being famous and why Dana thinks Kyle and Timmie are getting married soon.
DId your Grandma go missing recently? We might know where she is! Here's a hint, she didn't leave the house. Plus DCS talks to DCS listeners about the Down in the DM that involved a massage therapist.
In today's 'Cray Crime of Passion" story DCS revisits the tragic passing of Matthew Perry and how much time the doctor who prescribed the drugs will serve. Plus DCS talks Meta Gala's best and worst looks, BBL look being over and plays "Who's Lying" with a DCS listener.
Angel was raised by a woman she called the Vortex of Solitude. Someone who could walk into a room, and you could feel the darkness.She was also, in Angel's words, genuinely funny. Charismatic. Someone Angel loved — the way you love the mother you were given, even when she was the one doing the damage.Angel's story starts at the very beginning. A car accident when Angel was a year and a half that took her mother's leg and became the foundation of a mythology Angel spent decades trying to fact-check. A childhood of hoarding, drug addiction, pathological lying, and volatility that could flip from fine to catastrophic over a Diet Pepsi. A mother who befriended Angel's friends to preemptively spin the narrative. Who made Angel stay up through the night babysitting her in case she dropped a cigarette in the hoard. Who missed her high school graduation because she didn't clean a house she wasn't allowed to throw anything away in. Who, when sixteen-year-old Angel, exhausted out of her mind at dawn, said, " Mom, your hair is so pretty today — cut off a lock of hair, shoved it in her hand, and told her she'd be dead by morning.Angel still has the hair.She talks about what it means to grow up not knowing your own history — because when a narcissist tells your story long enough, even your own memories can't be trusted. She talks about the sexual abuse she reported, and wasn't believed. The DCS call that went nowhere. The first marriage that followed directly from a childhood that taught her she deserved exactly what she got.And she talks about the moment everything changed. Rocking her six-month-old son in the nursery, looking at this tiny person she was now responsible for, and understanding with complete clarity — if I don't change, the cycle continues.She walked into that room one person. She walked out different.Angel is Behk's friend, and this one felt like a long-overdue catch-up session and a masterclass in survival all at once. She processes with humor, tells the truth without apology, and is proof that the survivor gene is absolutely real.Narcissists, Gaslighters, & Cheaters, Oh My! — real folks, real stories, survival & healing.Content Warning: This episode contains discussions of narcissistic abuse, physical and sexual abuse, parental neglect, childhood trauma, substance abuse and addiction, self-harm, suicidal ideation, sexual assault, and intergenerational trauma. Listener discretion is advised.If you or someone you know is experiencing domestic violence of any kind, you are not alone. Call the National Domestic Violence Hotline at 1-800-799-7233 or text START to 88788 for free, confidential support — 24 hours a day, 7 days a week.If you or someone you know is struggling with substance use, SAMHSA's National Helpline is free, confidential, and available 24/7: 1-800-662-4357Behk and LAH are not doctors or therapists. Nothing shared on this podcast should be taken as medical or professional advice.Have a story you'd like to share? We'd love to hear it. Submit yours here.If this show has meant something to you, consider supporting us on Patreon for exclusive content — every bit helps us keep the curtain rising.Hosts: Behk & LAHFollow us on Instagram + Facebook @ngcompodProduction & Design: LAHardenMusic: No Reason Why by Anchor Hosted on Acast. See acast.com/privacy for more information.
It usually doesn't work out this way but DCS has a story of a person who quit school and it all worked out. Plus DCS talks Selena Gomez and Becky G hangin, Drake album promo, and Spirit airlines closing down.
It's not looking like those gas prices are coming down anytime soon! DCS has some solutions so you can still go on vacay this summer. Plus DCS talks Devil Wear Prada 2, gets a spiritual forecast from Seer Mar and Anthony tell us about his latest late night rendezvous.
A rental house in Gary, Indiana. Black flies in the dead of winter. Children behaving... strangely. A boy allegedly walking backward up a hospital wall. Police reports. Child Protective Services removing the kids. A Catholic priest performing blessings. And eventually, Zak Bagans buying the house, investigating it, and bulldozing it into history.Join us as we dive headfirst into the infamous Ammons Haunting, better known as the Demon House. Was this a genuine case of demonic infestation escalating toward possession, or a perfect storm of fear, family stress, bad plumbing, and media chaos? We break down the police reports, DCS findings, church involvement, the famous “wall-walking” hospital incident, and how Demon House turned one Gary rental into paranormal legend.Because this week we set out to prove nothing says “haunted” quite like demons… and bureaucratic paperwork… on Hysteria 51!Special thanks to this week's research sources: · ABC News – “Reality TV Star Snaps Up Indiana ‘Demon House'”https://abcnews.go.com/blogs/headlines/2014/02/reality-tv-star-snaps-up-indiana-demon-house· Skeptical Inquirer – Joe Nickell, “The 200 Demons House: A Skeptical Demonologist's Report”https://skepticalinquirer.org/2014/05/the-200-demons-house-a-skeptical-demonologists-report/· Skeptical Inquirer – “Demon House Deconstructed”https://skepticalinquirer.org/exclusive/demon-house-deconstructed/· National Catholic Register – “Parish Priest Aids Family in Fight Against Demons”https://www.ncregister.com/news/parish-priest-aids-family-in-fight-against-demons· Diocese of Gary – Statement Regarding Rev. Michael Maginothttps://dcgary.org/news/reverend-michael-maginot-not-authorized-perform-exorcisms-03312022· Indiana DCS / Publicly Circulated Case Documents (archived PDF)https://www.fisheaters.com/garyhaunting2.pdf· American Lung Association – Carbon Monoxide and “Haunting” Symptomshttps://www.lung.org/blog/spooky-things-in-house· Wikipedia – Ammons Haunting Casehttps://en.wikipedia.org/wiki/Ammons_haunting_case· Wikipedia – Demon House (2018 Documentary)https://en.wikipedia.org/wiki/Demon_House_(film)· Wikipedia – Anneliese Michelhttps://en.wikipedia.org/wiki/Anneliese_Michel· Wikipedia – Enfield Poltergeisthttps://en.wikipedia.org/wiki/Enfield_poltergeist· Wikipedia – Exorcism of Roland Doe / Robbie Mannheimhttps://en.wikipedia.org/wiki/Exorcism_of_Roland_DoeEmail us your favorite WEIRD news stories:weird@hysteria51.com Support the ShowGet exclusive content & perks as well as an ad and sponsor free experience at https://www.patreon.com/Hysteria51 from just $1 ShopBe the Best Dressed at your Cult Meeting!https://www.teepublic.com/stores/hysteria51?ref_id=9022See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
According to Dana if you say "I love you" it means you're an item. DCS debates it all in the "Down in the DM" breakdown. Plus DCS talks Kris Jenners face lift backlash.
DCS is telling us about a new scam you need to be on the lookout for! Plus Dana gets accused of stealing, is Disney banning influencers? and a down in the dm follow up about blended families.
ABC15 reporter, Melissa Blasius, joins Arizona’s Morning News to talk about her story regarding a notice of claim filed against DCS after an eight-month-old drowned in a Tucson foster home.
In today's CCOP story DCS looks back on the assassination of Selena. Plus DCS plays "Who's Lying" w/ a listener, gets an update on Meg the Stallion after the break up and Anthony A has a new trade.
Questions are being raised about how the Anchorage Police Department responded to a missing Alaska Native college student from the Bering Sea community of Shaktoolik. After almost four months, the remains of Kelly Hunt were found in a wooded area in the city, as KNBA's Rhonda McBride reports. Although the search for Kelly Hunt ended in a ravine where she was found last week, the quest for answers goes on. The 19 year old's remains were discovered not far from the home she had been staying in, where she stopped to visit on her way to attend college in Soldotna. She was last seen on the morning of January 7. Her family reported her missing four days later. Advocates for Missing and Murdered Indigenous People (MMIP) have questioned the police's response. “When a young Alaska Native woman is reporting missing, it is too late, and now we are looking at human remains.” Michael Livingston (Unangax̂), a retired Anchorage police officer and MMIP advocate, says Hunt's case reflects a pattern he has seen too often. He says several red flags in Hunt's disappearance should have prompted a more aggressive investigation. He says she had left her purse behind, with money inside, as well as clothing, signs she did not plan to be gone for very long. “Was there anymore, that anybody could have done, to try to have located her, early on in the game, to see whether or not any video surveillance cameras or people in the neighborhood might have seen anything suspicious?” Livingston says he would like to see an investigation into the police's response. Anchorage Police Chief Sean Case says he would be happy to discuss the department's handling of the case with advocates, but for now, the ability of police to talk about the investigation is very limited. “The problem is that can really cause challenges if it does become a criminal investigation later on.” Case says one of difficulties police faced was the four-day gap between the time that Hunt went missing and when her disappearance was reported. Case says he doesn't blame anyone for the delay. The difficulties were understandable under the circumstances. “But as soon as we found out that she was missing, we took the report, and detectives took over that case and treated that case as a critical or a high-risk case, that there was definitely concern over.” Case says investigators continue to process evidence in the case as they wait for the Chief Medical Examiner to determine the exact cause of Kelly Hunt's death. So far, no arrests have been made. A tribute to slain teen Emily Pike adorns a fence in Mesa, Ariz. (Photo: Gabriel Pietrorazio / KJZZ) Gov. Katie Hobbs (D-AZ) signed a bipartisan bill into law this month, mandating that the Arizona Department of Child Safety (DCS) make attempts to enter cooperative agreements with each of the state's 22 federally recognized tribes. KJZZ's Gabriel Pietrorazio has more on the measure meant to improve child welfare. The statute requires DCS to identify a liaison for each tribe, who is then responsible for providing technical assistance and coordinating communication. The agency will also share best practices, policies, training materials, and operational standards. Murdered San Carlos Apache teen Emily Pike was in the care of DCS when she went missing from a Mesa group home for the last time in early 2025. Her tribe has yet to enter an agreement with DCS, but is in talks. To date, only four tribes have established such Memoranda of Understanding. Get National Native News delivered to your inbox daily. Sign up for our daily newsletter today. Download our NV1 Android or iOs App for breaking news alerts. Check out today’s Native America Calling episode Tuesday, April 28, 2026 – Oklahoma tribes work to keep Medicaid access intact as federal cuts loom
DCS is asking the existential questions of the universe today! Plus DCS talks monitoring your kids on social media, Meg the Stallions break up with Klay Thompson and did you see how much they are charging for World Cup tickets? Its wild!
In today's "Down in the DM" breakdown DCS talks to a couple that is having problems because the man in the relationship doesn't want to take his girl to his office parties because he's ashamed of what she does. Plus DCS Anthony learning spanish and a man that lives on 11k a year.
DCS had a hilarious convo with Ludacris who tell us all about his new music, his funny new video thats coming and the keys to maintaining a marriage in the entertainment industry.
In today's "Crazy Crime of Passion" story DCS talks about a couple that was missing for 2 years before anyone in the neighborhood noticed they weren't around. Plus DCS talks Drake dropping "Ice Man" and plays "Who's Lying with a listener.
ALSO: Plainfield bank robbery dies after police shooting, U.S. Senate passes budget plan for ICE and Border Patrol in bid to reopen Homeland Security Department, Indiana lawmakers blast newly created special adviser position for ex-DCS director, and NFL draft preview.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In today's "Down in the DM" breakdown DCS talks to a woman that had a man stay the night and never left. How does she get him off her coach? Plus DCS discusses a man that bought a raffle ticket and got a priceless piece of art.
Podcast: Today with ISSSourceEpisode: Securing Packaged SystemsPub date: 2026-04-16Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationIt is easy to think a main control system is secure in a brownfield or greenfield facility. After all, with all the design requirements and connections coming into the DCS, vendors have that all figured out way ahead of time. But what about the packaged systems – or skids – that connect to main system? How secure are they?The podcast and artwork embedded on this page are from Gregory Hale, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
Is your kid a picky eater? Do you go out of your way to serve them only what they like? DCS has a new study that they are sharing that might have you think twice about giving in to your kids picky eating habits. Plus DCS talks cooking at home, a rat in a can and is it okay for a friend to hang with an ex?
ALSO: ‘Narcotics warrant roundup' results in 22 arrests in Johnson County, DCS director's video touting faith-based program as ‘safe' raises questions, and Arsenal Tech robotics team heads to big competition.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Tony Gonzales officially announced his resignation. DCS recaps the story on how he got here and what lead to a young woman taking her own life. Plus DCS talks Kanye fighting, plays "Who's Lying" with a listener and is the Chappelle Show coming back?
Digital twins and machine learning are redefining batch optimization in manufacturing. Learn how centerlining models can catch quality issues in real time before they become irreversible.Concepts like digital twins, golden batch profiles, and statistical process control have long promised more than they delivered. Virag Vora of Twin Thread argues that layering machine learning on top of these ideas is what finally brings them to life. In this context, a digital twin is entirely data centric: a real time and historical representation of a process that serves as the foundation for AI models.The core use case is batch centerlining. The model compares current conditions against historically successful profiles, segmented by raw material source, product type, and seasonality. An orange juice manufacturer uses Twin Thread to determine whether incoming fruit should be sold fresh or routed to concentrate based on seasonal sugar content. The model identifies contributing variables in real time and alerts operators before a batch drifts beyond recovery.Twin Thread tackles the "not enough data" objection head on. With over 60 connectors, the platform works with the fragmented data reality of most manufacturing sites. Even low frequency data can train a useful model that quantifies what higher resolution instrumentation would unlock.Virag draws a clear line between ML and LLMs for process control. ML models trained on historical data produce deterministic outputs trusted for real time guidance on machine settings. LLMs excel at document retrieval and natural language interaction but are not suited for recommending set points on a live line. Twin Thread layers both: ML handles optimization, while Twin Thread Advisor lets users interrogate data and configure models through conversation.The standout proof point is Hills Pet Nutrition. After three years on Twin Thread, their models automatically feed recommendations into live production. That closed loop followed a deliberate path from human validation to A/B trials to automated execution with operator opt out.About Virag VoraVirag Vora is a solutions professional at Twin Thread, a platform that combines data centric digital twins with machine learning to optimize manufacturing processes. With a background in chemical engineering, Virag began his career deploying MES and DCS systems in biotech and pharma before joining Tulip and then Twin Thread. He helps manufacturers connect their existing data infrastructure to AI powered optimization across batch, continuous, and hybrid processes.Timestamps0:00 Introduction1:20 Virag's background in chemical engineering and industrial software6:30 Moving up the ISA 95 stack from DCS to MES and applications9:00 How AI reinvents digital twin, golden batch, and SPC concepts12:20 What a data centric digital twin actually looks like21:40 Where digital twins deliver the most value in manufacturing27:00 Seasonality, segmentation, and model training strategies36:00 Data prerequisites for deploying industrial AI41:40 Flavors of AI in manufacturing: ML, LLMs, and agentic workflows50:40 Closed loop AI control at Hills Pet Nutrition53:10 Personal project: Family Graph using knowledge graphs56:20 Prediction: operators as human digital twinsReferencesTwin Thread: https://twinthread.comThis episode is sponsored byMaintainX is an AI powered maintenance and operations platform that helps technicians get the answers they need instantly so they can focus on getting assets back online. Learn more about how MaintainX supports frontline manufacturing teams.https://maintainx.comAbout Your HostsVladimir Romanov is a co-host of The Manufacturing Hub Podcast and the founder of Joltek, an independent manufacturing and industrial automation consulting firm specializing in modernization strategy, digital transformation, and workforce development. Joltek works with manufacturers and investors to de-risk modernization and build the internal capability to sustain results.Connect with Vlad: https://www.linkedin.com/in/vladimirromanov/Want to go deeper? Vlad and the team at Joltek have covered related topics here:Edge Computing, AI, and the Value of Manufacturing Data: https://www.joltek.com/blog/edge-computing-ai-value-manufacturing-dataDigital Transformation in Manufacturing: https://www.joltek.com/blog/digital-transformation-in-manufacturingDave Griffith is a co-host of The Manufacturing Hub Podcast and founder of Capelin Solutions, an industrial automation firm helping manufacturers adopt smart manufacturing technology. He brings 15 years of experience in industrial automation and digital transformation.Connect with Dave: https://www.linkedin.com/in/davegriffith23/Subscribe to Manufacturing Hub: https://www.manufacturinghub.liveLinkedIn: https://www.linkedin.com/company/manufacturing-hub-networkYouTube: https://www.youtube.com/@ManufacturingHub
In todays Crazy Crime of Passion story DCS talks about a couple that had some infidelity going on and the man in the relationship decided to sell her rings. He paid for them Is it a crime that he sold them? Plus DCS talks Offset being shot, Anthony calling girls Spongebob as a compliment and DCS plays "Who's Lying" w/ a listener.
DCS is talking social media responsibility after the landmark trials against Meta in New Mexico and California. Plus DCS talks Artemus II, Dak Prescott's custody battle and cooking for under $10!
Kiera is a guest on The Zero Balance Podcast with John Stamper! She and John discuss the advancement of software over the past few years, and why the current culmination — artificial intelligence — isn't something to be skittish around in your practice. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera. And today we are sharing a guest interview I did on another podcast. And it was too valuable not to bring you guys here. this episode, you're gonna hear this host lead the conversation and then I'll wrap us up at the end. I cannot wait. It was truly one of my most incredible episodes and I truly hope you enjoy. John (00:19) What's going on everybody. Welcome to another episode here on The ZeroBalance podcast brought to you by the team at Quanta Suite. Very excited to keep this thing going. Uh, our last conversations and episodes crazy to think it's 2026 already were at the Dykma conference. And I had the privilege of spending time, not only with the Quanta Suite team, but also a lot of great individuals that came on the podcast and talked about what they were seeing in that case, it was in the DSO space. Uh, I'm very excited today to be with Kiera Dent from the Dental A team. I've known Kiera for many years. We were actually just talking before we came on here live. ⁓ she is doing a lot along with her team to help dental practices, take things to the next level. she's been in dental for many, many years. And so we're going to have a conversation today, ⁓ kind of around all things AI and automation and love to have her, you know, kind of share with all of you what she's seeing, you know, her and her team are working with dental practices on a daily basis. And obviously, you know, the Qantas suite team is, is creating. their software in an effort to be able to support practices in the RCM world. But Kiera, it's such great to have you here. How you doing? Kiera (01:26) Oh my gosh, John, it's great to see you again. And I love chatting about all things dentistry. I love having the last name dent. I love dental. love AI. love, um, it's crazy. Dental A Team hits 10 years old this year, which is like absolutely wild. Uh, 2026, I was getting ready to, know, writing my goals out and I was like, Oh my gosh, I turned 40. My husband turns 40. We've been married for 15 years and Dental A Team hits 10 years this year. So ⁓ and I bring that up only because like, it's like a trifecta of a cool year for me. ⁓ but I think as you were discussing, like being in dental consulting for 10 years, having worked in front office teams, having worked at a dental college, having owned dental practices, having bought and sold, having consulted like 300 plus offices physically, ⁓ watching the DSO emerge, watching AI come in. I just think it's really like such a fun time for us to be in dentistry and so many great advancements and, yeah. In Dental A Team, we are obsessed with doctors and teams, like getting them aligned, getting them streamlined, helping dentists be like CEOs and owners of their practices. We love ⁓ Josh, we love what he's building in DCS and now in Qantas. We think that they're doing some really fun, incredible things. And Dental A Team, we're just really big on, I think, streamlining dental practices, helping them say yes to more things. So getting them in their vision, getting financially free and profitable. and then getting systems and team development to support that. And AI is definitely being a big player. And I think dentistry is, it's so fun because it's been such a, like, I think slow roll on evolution in certain ways. Sometimes I think we are very archaic. My husband's in healthcare and medicine and he's like, wait, that's your guys' software. I'm like, don't judge. I know it's a little dated. He's like, they didn't even have that when I started my career 15 years ago. ⁓ But I think, to watch dentistry evolve into AI and automations and different things. I think we are in such a special time. So yeah, we work with solo practices. We work with multi practices. We work with emerging DSOs. We work with DSOs. We've got consulting for kind of a broad spectrum and kind of our sweet side, like two to five to $10 million practice. ⁓ We definitely have built a lot of things that can help multi offices, but yeah, we really love those offices that are obsessed about team, about culture and about. just positively impacting the world of dentistry in the greatest way possible. So John, super excited to talk about it. I feel like we just have like so much knowledge to bring to the table and just rift and discuss and give your listeners hopefully a fresh, fun, positive perspective on the world of AI dentistry and of course bringing team and doctor perspectives to the table for you today. John (04:03) Well, thanks for sharing that. you can see, everybody, Kiera comes with a ton of energy, but it is rooted, as she mentioned, in years of experience in this industry. And here's where I wanted to start, Kiera. So I want to go back maybe like five or six years in dentistry when there was a lot of new software platforms that were coming to dentistry, patient engagement, right? It was like this big giant party and a lot of practices were excited. You may remember though, as someone that works directly with the dental practices with as much excitement as there was there also was a little bit of overwhelm right because it's like where do we start like how do we build these in and it's funny that you talk about your husband because yes in dentistry these are all somewhat kind of new to the industry and so practices are figuring how to use them and I do feel like okay maybe a couple years ago with like firms like yourself that have really helped these practices figure out how to utilize them they got that under their belt and then here comes AI, right? And here comes this whole new way for these practices to be able to communicate, you know, task orient and all that stuff. So that's kind of the first place I'd like to start is that when you look at the work that you do now with the dental practices and I say the word AI, where is everybody's heads? Kiera (05:13) Yeah. and agreed. I think, I think that this is just evolution of business. Like if I were to like even simplify it down, I think dentistry has been so much like we drill teeth, we fill teeth, but I'm like, guys, we have evolved. We don't do wooden teeth anymore. we've evolved and now there's laser and there's PRF and there's more advancements to dentistry that we do. Like I have a practice, I call them my PRF powerhouse and they've added PRF to their practices and we've added multi-millions to their office. But like, yes, financially, that's been amazing, but their patient care has gone up so much, like the amount of results we're seeing. so when people are like, software's AIs, I'm like, hold on. You have evolved in your dentistry and you've seen how much it's evolved and how much better it is. I mean, the way we used to do crowns compared to how we do crowns, we can do same day crowns. We look at how we do ortho. We look at the different like skill sets that we've been able to add in. I feel like AI is the same thing. And I think when we get a little skittish, that's actually where I feel like we're at more danger of a society. as I don't want to use the word old John, but I'm like, Hey, if you're not going to innovate and like you're going to die. there's innovate or die. We've got to grow and evolve or we're going to be left behind. And I mean, I think we see that with certain practices who elected no, no, John, I'm not going to have online and online. No, they're going to see my sign. They're going to drive by. This is how I'm going to be. Well, if you don't have an online presence today, you're pretty much not visible anywhere in the world. No, no, no, John, I'm not going to do Google reviews. I don't need to do Google reviews. Well, Google reviews are how people find you. And now it's becoming AEO where AI is actually now searching for offices. I mean, we just did a trip to Iceland and where did I go? Chat GPT. And where's my next place I go? I go to Instagram, TikTok. What are the best places to go? No, John, I don't need to be on social media. We don't need to have that presence. We have our marketing. We send postcards. Well, if you're not on Instagram, people are going there now. They go check your Google reviews and then go check your online profile. So I think for dentists to maybe recognize that high five, like you actually have evolved over the last several years. You've evolved. You are morphing and as businesses, it is an innovation or it is a die. And so when we talk about AI, AI is going to be awesome. You guys, AI was created. Like I think so much of the reason it took off is because we had 2020, we shut down. Then we went through 2021 of the great resignation. We could not find people. You want to talk about hygiene shortages? Well, great. Now we're able to bring in people and you're like, but AI is not going to replace hygiene. Correct. But AI is actually helping with perio charting and different pieces that we're able to utilize. It's cutting down our costs that we're able to have on some of the billing and the revenue cycle management that we actually have alleviated funds to be able to pay the higher costs of hygiene that's offsetting. So our businesses can still be profitable. So when I look at it from a business, I think guys, welcome to 2026, welcome to AI and get excited about it. And rather than being afraid of it, let's start to embrace and you don't have to be the earliest adopter, but I will say similar to like, I'm not going to join the internet. I'm not going to have Google reviews. I'm not going to do Instagram. We have watched that those who wait too long, I'm not going to do online payments. John, that's my favorite. Like we still expect checks. I don't even know how to write a check guys. Like truly I'm like, who accepts checks? ⁓ But things like that are so dated and so cumbersome compared to how the world's evolving that you are niching yourself more and more, more to less and less and less of a patient base. And if that's your exit strategy, rock on, it's a great one. But if you're not on the exit strategy, you definitely need to get on board with AI. And I think like we have a practice in Maryland, she's a pediatric practice and she's like, we call it AI Amy. And well, yes, our team gets annoyed with ⁓ AI Amy. They've trained an AI bot to be able to schedule for these DC parents that want to make appointments at all hours of the day and they want to talk to someone. AI Amy schedules and guess what? AI Amy schedules about 75 % correctly and the team's annoyed and the doctor's like, you never get to be mad at AI Amy because that was 75 % of patients that we didn't even have to schedule. 25 % were a miss. Perfect. But that was 25 % out of 75, like a hundred percent. We, that's a quarter. We've literally cut down our space. And so I think when it's looking at scheduling tools, revenue cycle management, ⁓ looking at how we use it for hygiene. Doctors like using Pearl or ⁓ Overjet to help with diagnosis. Case acceptance is going up. And while it's not perfect today, I think getting in the language, getting in the familiarity so you don't accidentally get too dated, AI is going to take off faster than anything else. If you're not on chat GPT, if you're not utilizing it for things, it cuts down man hours and people are like, but I don't want people to lose jobs. And I'm like, You're not, we're elevating, we're lifting up our practice and we're morphing into where the world and society is going and your practice and your patients will thrive because of it. So that's my take. And I know I kind of went on a soapbox for you, John, but I think doctors need to realize it's not as scary as I think maybe some of them are looking. ⁓ It's something we've always done. It just looks different today. John (10:22) Well, I'm glad you shared all that because I've been talking with people a lot lately and I feel like in unknown times or times where many of us don't know kind of where things are going to be, it really calls for leadership. And I think that's what's important. I think that's what you shared. think that practices are looking for people like yourself and others that are living this. They've dove into it. They're embracing it. They're learning how to get the maximum out of it. And so I glad you shared that. All right. So that's the first piece, right? That's kind of like the overwhelming the tech. you mentioned a little bit about revenue cycle management and I wanted to get your thoughts as well on this other thing that dental practices are facing which is patients now come in and are having the same type of expectation of the experience on the business side of the practice, their billing and their payments and all of that, that we have with other businesses that we work with. And so now a dental practice is getting questions as you know so well, like, okay, like am I gonna be able to pay easy? Are we gonna be able to track all this easy? Because that's how we do it with other businesses. And now all of sudden the dental practices have had to wake up and they have to make sure that that part of their practice is also, you know, automated and where it needs to be. So love to have your thoughts on that part as well. Kiera (11:37) Yeah, and John, just to piggyback of where you were talking about dentists getting on board, I will just plug, and this is why we built an in-person mastermind, is because I recognize dentists feel like they're on isolated islands. And when you can get around really smart, you are the equivalent, proximity is power. And so getting around dentists that are not afraid of this, being in groups, listening to podcasts like this, if we can serve on that, rock on, I'm happy to do that. I would just encourage you to... surround yourself with smart people that are getting involved in this and people that push you out of your comfort zone. People that have voices that are maybe not the same of what you normally listen to. Like if you're always listening to Fox News, maybe listen to CNN or if you're listening to CNN, then go to Fox. Like you need to hear opposing opinions on this. And I would just really encourage people to be a part of innovation rather than being destroyed by innovation would be my recommendation. And then going into this patient payment. John, it makes me laugh because dentistry and I did a podcast, I should go find it. was several years ago and I'm like, why is dentistry on payments? Like we're in the 1800s, like put it on my tab. I'm like, what is going on in dentistry? Like nowhere else do you go and you're like, got my groceries, but could you put that on my tab, John? Yeah. Yeah. But yet in dentistry, we're like, yeah, we'll bill insurance and then we'll charge you for that. What are we doing? And I just think like, Our revenue cycle management in dentistry is so dated and archaic that I'm like, ladies and gents, it's an amazing way for you to make a lot more money with a lot less effort if you just update a little bit on your revenue cycle management. Like we are so archaic ⁓ and dental insurances are using AI. Like why do you think Pearl and Overjet exist? Well, you better believe that the insurance companies are ripping that too. They're using AI to see their claims. ⁓ so with payments and patients, do think like patients are expecting us to have online scheduling. They're expecting us to have easy ways to pay. mean, I've even seen some dental offices that take payments in Bitcoin and I'm not here to say you need to go clear to Bitcoin or like some extremes, but I do think that there's this evolution of, I don't want to wait a long time. I don't want to have weird payment things. want to people like John, I think it used to be the society where we worked eight to five. We left our work at home. didn't have computer or at work. We didn't have computers. Our phone was a landline. It would shut off and we were home. That does not exist anymore. So most of the time I feel like our eight to five is our quiet time at work. And then after hours we're like, ⁓ I need to pay for this and I need to take care of this appointment and I need to schedule the kids for this. And we do that while we're sitting in bed scrolling through Instagram and like, shoot, I need to make that payment. I feel dental practices, they have such an amazing opportunity if they will update and use more modern, I would say, like it's not even AI guys. We're just talking about getting onto the playing field. If you would do that, I have watched practices that implement these processes, their AR, their collections, their profitability are exponentially more, I would say consistent and constant as much as... as opposed to being like inconsistent and fluctuating like they were in the past, because patients can pay all the time. Patients can send things forward. And I do think like, yes, dentistry people want that good old home, like girl and dentists that like takes care of them. But I think a lot of times the way you've evolved with technology also helps people see how have you evolved in your dentistry as well. I do not want to go to somebody who's still paper charts. I get concerned about Are we up to speed on our current things? That's so foreign to me. No one else does that anymore that I think we to be careful that we don't accidentally date our dentistry by not being up to speed on our payments as well. John (15:27) So you just built the bridge to the next thing I was going to ask you, right? So we talked a little bit about technology and embracing it, the patient experience and what they expect. And then this final thing is the perception of the patient in looking at the practice and the technology that the practice invests in. And again, 10, 15 years ago, when maybe dentistry was not as proactive and patients were just going to the practice. Now practices are, it's more competitive. There's more practices in every city, many across the country. And so with that becomes this image that you portray to the patient and your business that you are making those investments to stay up to speed to be able to provide those types of services. And so talk about that a little bit. And I think that for many dental practices, like for many of us that are entrepreneurs, like we've lived in this ROI world, right? If you ever were someone that had to raise cash or capital, you get those questions. And from a dental practice perspective, right? It's like, okay, we're going to make this investment in technology and rightfully so. What's the ROI on this? And I do think, and I loved your thoughts on this, that companies are doing such a better job of being able to paint that picture of, okay, you're going to make this investment. You're going to put this technology in the practice. It's going to make your patient experience better. But here is going to be the return on investment, you are going to unlock a lot of your AR that's out there, make things easier for your patients. So talk about that a little bit. Kiera (16:50) Yeah. I'll just get like paint a story of a practice. So there's a practice in Texas and this practice is amazing. Like they truly have a castle of an office. am blown away at how stunning this practice is. They are up to par on all the latest technology. They do a lot of these items in their practice, but what they were doing was the patient came in. So the waiting room was beautiful and they would just walk the patient straight back to the back. Now this is a practice who's been around multi-generations of dentistry. They do service in other places. They have a state of the art lab they do in-house. Like it is a practice that should be showcased and they were struggling and their revenue was down and we went in person with this office and we consulted their team and we taught them like, we're going to have you guys take them on a patient tour. like, this is a pretty large team. think there's about 35, 40 people and we like made them role play walking through this practice and showcasing. this ROI items that they've put into it. I you guys are using this, but do your patients actually know that you're doing it? So we do this, we implement it, we track a few things with them. Fast forward two, three months post visit, their reviews exponentially went up, their new patient counts went up, their revenue, they had their highest revenue number they had ever had and their culture of their team was happier. And I was like, I don't think I can sit here and say it's a coincidence. So like the patients love the tour. Like they love seeing this practice. They love seeing what's going on. And what is as is it just gives confidence. And I say, John, if you and I were to go to ⁓ a surgeon, right? I'm going to want to know that that surgeon is the best freaking surgeon and that I'm going to put my confidence in them because I only have one arm, one hand, one leg, one neck. We'll have one set of teeth too. And so helping patients get the perception of who you are as a dentist and showcasing, I have seen like I've worked in hundreds of practices. And some of my best offices do not showcase like they're the best and perception is a lot. Now there's some practices who actually are not great dentists and they showcase like they're amazing. And so you've got to make sure that who you are is what you're doing. But the ROI, and I wanted to showcase that practice, they have invested in a lot of this technology. They have invested in advancing their practice and it shows and they're able to show their patients. And we had direct correlation of higher reviews, higher new patients and higher production. And so I think. Just that example, and this was done just a couple of months ago. We were out there in September and in December they had their highest month. So it wasn't a long-term ROI churn. It was very quick. so I think in general, medicine has evolved. think across the board, we're talking healthcare as a whole has leveled up. They uptick higher. Patients are expecting more. I mean, we go anywhere and technology is higher. You go to the movie theater, you go to the restaurants. everything has upleveled. And if you and your practice are not up leveling, and I don't think it's hard for dentistry, I'm like, you guys already have a 3d printer or you already have a scanner or you already are taking digital x-rays. Just tell your patients, you do this showcase it around because I think the, the fallacy that you might fall into is like, but patients are just loyal to me. I think I to be careful because there's so much online noise that while a patient might love you, they're seeing other offices that might accidentally take away your patients and they're doing it. Like it annoys me, John. I have a patient sitting in my chair and like, yeah, I just went to Dr. Thompson down the street from my ortho. I'm like, so we do ortho here, but they didn't know we did it. And so don't accidentally not showcase your work and showcase how great you are and how up to par you are that you're accidentally losing patients that are silent levers of your practice. ⁓ because you didn't showcase how great you were and let your patients know what you actually do. I think that's the trap and the opportunity if you take it to be able to keep your patients with you and keep them happier with you when there's still noise and chatter because they know they're at the best practice that's investing and elevating and giving them the best patient care they possibly can have. John (20:52) Yeah, I've been thinking about that a lot lately, just this kind of invisible credibility that comes with what you just talked about, which is when a business, in this case, a dental practice is making the investment in these newer technologies. A lot of times as patients, we don't say it, but we know, like you said, you walk into a practice and you see there's in your own life, you know what it took to remodel your house or to get a new car or whatever the case may be of the things that are important to you. And so I think more and more patients know and understand what a dental practice or a business has to go through when they up their game. I believe that you get a lot of credibility out of that, right? Versus maybe the one that doesn't do that. Maybe the thought becomes whether it's real or not. Hey, why aren't they doing that? Like are things not good here? Like, do I have something to be concerned about? And in many cases, perception is reality. And again, It's going to run through to patient care. We all know that. think the last thing I wanted to get your thoughts on, and you talked a little bit about earlier was AI in the sense of case acceptance because you know, you and I both have been in this industry for many years and have watched all the courses that dentists and hygienists and dental assistants have had to take on how to present good treatment and get case acceptance. and we've watched them struggle for many years, Kiera, and then all of a sudden we have these newer technologies where you can show the patient where the work needs to be done in their mouth. And it's crazy, right? All of a sudden, I'm like, wow, that's me? That's where I have to get work done? the dentist is like, I've been telling you this for like, why didn't you just believe me? And in front of our eyes, this technology is now instilling confidence in the patients. And ultimately, it's a win for everybody. Kiera (22:36) Yeah, think it's such a beautiful time for dentistry right now because we've been living in shades of gray for so many years. We advanced from like little tiny thumbnail ⁓ x-rays to on the screen x-rays that are still in gray to now having AI that can show patients exactly what's going on. And it's colored and it's showing them and it's giving measurements. And I think like what an amazing opportunity for you. to use tools at your fingertips where you're not having to try to convince a patient of like, can you kind of see this like little gray box within this like other gray box that they truly cannot see? To now, this is what we're seeing. This is how it is. And to still give the doctors the liberty to be diagnosing. I know some have said that like AI is so aggressive on it. And I'm like, you don't have to diagnose that, but you now have a tool that's going to at least highlight. And I think dentists, you're so busy. You're running from exam to exam to exam. You have something. that can look for all these things, prep it. You can train your eye. You can tee up all your associates that come in. Your hygiene team can learn collectively and your patient now has visible proof. It's like the, and I know dentists hate being compared to mechanics and I'm very sorry. I think it's just such a good like analogy. I go, you know, right? Like I go to the mechanic and like, here, you need new breaks. And I'm like, but do I really? Cause I've been scammed so many times patients like, do I really need a crown? John? Like, are you sure? John (23:50) analogy I say because Kiera (24:02) And we have taken that guesswork of, you sure? To being able to show them with black and white proof to where they're bought into it. They know they're not being scammed by you. They can see it with their own eyes and they're much more likely to accept treatment. I say, like confidence is what people are buying when they're saying yes to dentistry. Confidence is what increases your case acceptance. And this is a layer of confidence for you as the dentist, for your patients to see, for your team to all speak the same language. care if AI is over diagnosing, don't over diagnose. You are still the doctor. Like this is just a tool in your tool belt. But I think it's something that hands down, I am so pro using it. I'm like, doctors also be so vigilant because insurances are denying claims based on the same software. Like they're using AI as well. So you might as well be in the game with them to see what they're seeing, to learn, to educate AI. So you're a part of it. They use AI in medicine all the time. They use AI overlays on their x-rays that I'm like, yes, I get that it's not perfect. Yes, I get that it's clunky, but gosh, it's a freaking good tool that I would strongly advise you trying out, getting to know, using and learning. Even if it just helps you. I think about it. If I'm able to get 1 % more on case acceptance, go look at everything you're diagnosing. Usually that's a pretty good uptick, but not even just on your bottom line, but on the amount of patients you're able to help and serve. ⁓ why not? Like what, what are you holding back on? I would just say, don't be afraid. Like just get in the game because you'll learn it's a lot better for you than it is scary. And there's a lot more good than there is harm. John (25:39) Yeah, no question. Well, here's how I want to bring us home. You work with a lot of dental companies and I believe that this gap that I've seen for years between like the companies that are bringing the technologies to the dental practices and the practices themselves, it's exciting to kind of watch that gap close, right? Like I'm seeing more and more companies kind of listen and say, hey, what problems are you having? How can we utilize our resources to help you solve these problems? And you know, We talked a little bit about at the onset, you know, the relationship that you have with Josh and DCS or whatever. And what's exciting is that you have companies that are starting, ⁓ and doing and solving one problem and then taking a lot of that feedback and then creating, you know, in this case, another technology platform and an effort to kind of elevate that problem. I mean, to be able to solve that problem with their solutions. What's that been like, right? Like talk a little bit about when you watch these companies evolve and continue to listen to the dental practice and bring these technologies to help these practices. practices up their games. Kiera (26:41) Oh, I think it's amazing. Actually. I am such a pro. Like I'm on a couple of different boards as well. And I think it's something where when I look at it, I'm like, why are these people doing it? And it's because we love dentistry. Like I look at Dental A Team team and what I used to consult versus what we consult now, like there's DSO, there's different needs than what a solo practitioner has. And so Dental A Team evolved and we became something of what are we going to do to serve the DSO thing and still be able to give back. What is Josh with DCS? Like we heard this, we saw the need and we built something to help on that other avenue. To me, I think like, how awesome is it that you have people that are in the weeds, in the trenches have been here? I mean, I've got a decade of consulting, not to mention my like five years prior to that of assisting and all the other things prior to before that, like five more years. Like there's so much, like you have people that are so embedded in dentistry and they've seen the evolutions. that they're willing to come forward. They're willing to execute. They're willing to stamp. They're willing to work hard to evolve these products and softwares to give back to you. And I think like people who are deeply rooted in dentistry, building these products, they're the best ones. Like I watched Modento, which I'll just give them. Like they were built by a hygienist and a dentist, and they were able to be one of the best softwares when they first started that I've ever seen. I'm like, I could tell this was built by people that got it. And so watching DCS like, They get it. They're in the trenches. They've been watching this. They know what they're doing and they're moving it forward. We've been watching offices. We've been working with DSOs. We see what the nuances are and we build and create stuff to serve the dentist. Gosh, I just think it's magic and I think it's beautiful. And I think like, how lucky are we to be in these spaces to have people that have had enough time in the industry to know what the next layer is that you need before you even know. It feels like Henry Ford to me in a little bit like, They said, if I give the people what they want, they'll want a faster horse. But if I give them what they need, it will be a car. And they don't even know that they need that yet. And I think that that's where we're evolving is being able to anticipate the needs of what offices need prior to them even realizing it's a need. And that to me is like just epic and incredible of a society and a community that really wants to give back and serve and make dentistry the best it can be. John (28:55) Well, and who would have ever thought that a dental company would take the time to create a podcast like this, the zero bounce podcast, right? As a way to continue to add value and of course, invite amazing guests like yourself. I can tell everybody. I remember, I don't know how many podcast episodes Kiera has done, you know, in the past over many years. I remember the actual weekend that she was building and putting up those black panels behind her. ⁓ and so it's like, you know, you're, you're, you're definitely listen to someone, you know, when you talk about someone that has rolled up their sleeves and dug in an effort to move dentistry forward, Kiera, you certainly have done that. And, ⁓ I know the DCS and Quanta Team really, really appreciate you taking the time out of your busy schedule to show your passion. And I think more importantly, help dental practices bridging a lot of these technologies and how to implement them. So any final thoughts as we wrap. Kiera (29:47) Yeah, well, huge appreciation, John. And thank you for helping me with the background, because I definitely asked for you and your help and your insights. So appreciate that. I love it. Thank you. But I think, again, it's an evolution. And I would just say AI is going to be awesome. And there's going to be glitches, and there's going to be problems with anything. But I think the more we can embrace and we can innovate, we're either going to innovate or we're going to die. And we're going to be either on the path forward or we're going to be left behind. John (29:55) So good. Kiera (30:14) I think, Denissure, we have such a beautiful gift to give people confidence and clarity and smiles and health that no other profession is able to do. So I think it's just a moral charge for each of you to look to see where is maybe one area of AI or advancement that I'm willing to step into this year. So I commit to not getting dated. ⁓ And I think DCS and the Qantas team are a great place to start. think on our side, if there's anything we can do with team, with consulting, with... like shoot, hate doing this. I don't want to go rally my team. Great. We love to do that. We do the part that no one likes to do just like DCS. They do the part of billing that no one likes to do. ⁓ I think we like do the dirty work of dentistry, but we love it we have a passion for it. So if we can help them serve in any way, TheDentalATeam.com Hello@TheDentalATeam.com. ⁓ huge partners of DCS and have referred many people to them over the years and just excited for what they're doing. So be excited guys. We live in the best times. We live in the most innovative times. And I think it's just. a really amazing miracle that we get to be a part of dentistry and the changes. And I think everybody needs to realize what you do or don't do is going to have an impact on our future of dentistry. And I think that that's a moral charge each of us should take to be able to preserve the sanctity of our dentistry. That doesn't mean we stop it. That just means that we're able to positively impact. We're able to keep the integrity of our profession. And each of us, think, have a moral charge to do that. And so get on board, be a part of it, be a part of the noise, be a part of having your voice heard. and I'm truly just excited and honored and happy to help in any way we can. John (31:45) great way to wrap. And if you're watching this on YouTube, love to have you subscribe to The ZeroBalance podcast. If you are an audio podcast listener and you're listening to on Spotify or Apple as well, subscribe. And each time the Quanta team adds a new episode like this great one with Kiera, it'll come through on your listening device of choice. So Kiera, thanks so much. Best of luck as you continue to do great things. It's a big year for you, like you mentioned, 2026. So I'm excited to stay connected and watch all the great things that you and the Dental A Team are doing. So until next time, we'll see you everybody. The Dental A Team (32:13) All right, Dental A Team listeners, that was the guest interview that I absolutely loved. And I hope that if there was one idea that stood out to you, don't just agree with it, but actually go implement it this week. And if you need help setting this up in your practice or you need help just navigating or need a friend, head on over to TheDentalATeam.com and I'll be able to help you guys out. Click on the book of call or any way that we can support and serve you. That's what we're here for. That's what we're obsessed with. And as always, thanks for listening and I'll catch you next time on the Dental A Team podcast.
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