Podcast appearances and mentions of Peter Senge

Jerry Colonna is a world-renowned executive coach, a former venture capitalist, and the co-founder and CEO of Reboot, an executive coaching firm that combines practical leadership development with deeper self-inquiry. With over 27 years of coaching experience, he has guided countless leaders through the challenges of scaling companies, building teams, and navigating the emotional complexities of leadership. Known for his radical-self-inquiry approach, Jerry helps leaders uncover the unconscious patterns that hold them back and empowers them to lead with authenticity, compassion, and clarity.In our conversation, we cover:1. A powerful question that unlocks self-awareness: “How have I been complicit in creating the conditions I say I don't want?”2. Jerry's foundational equation for leadership success: practical skills + radical self-inquiry + shared experiences = enhanced leadership and resilience3. Why teams most often fail (hint: it's not lack of talent or strategy)4. How busyness often masks deeper issues of self-worth5. Why a “growth mindset” can be problematic6. The importance of legacy and what it means to live a meaningful life7. The role of AI in self-inquiry and how tools like ChatGPT can help uncover blind spots8. Jerry's advice for navigating the unsettling rise of AI and its implications for leadership and humanity—Brought to you by:Eppo—Run reliable, impactful experimentsContentsquare—Create better digital experiencesOneSchema—Import CSV data 10x faster—Where to find Jerry Colonna:• X: https://x.com/jerrycolonna• LinkedIn: https://www.linkedin.com/in/jerry-colonna-reboot/• Website: https://reunion.reboot.io/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Jerry Colonna(04:12) Jerry's key question(06:55) The equation for great leadership(09:37) The big lie of success and happiness(12:12) The consciousness hack(15:56) Getting over the fear of consequences(20:23) The problem with bypassing our childhood baggage(23:22) Radical self-inquiry: asking the tough questions(27:05) Shared experiences: the power of community(30:25) The trap of busyness and attachment(40:45) Understanding our own intentions(46:58) Legacy and purpose(55:43) Writing for self-discovery(57:12) The impact of AI on humanity(01:05:00) Turning a growth mindset into a fixed mindset(01:11:30) The role of radical self-inquiry in leadership(01:19:24) Final thoughts and reflections—Referenced:• Naropa University: https://www.naropa.edu/• Fitler Club: https://fitlerclub.com• Chris Fralic on LinkedIn: https://www.linkedin.com/in/chrisfralic/• Will Smith on the price of fame: ‘I have been deeply humbled and deeply inspired': https://www.today.com/popculture/news/will-smith-fame-rcna127830• Seth Godin's best tactics for building remarkable products, strategies, brands, and more: https://www.lennysnewsletter.com/p/seth-godins-tactics-for-building-remarkable-products• The life of Buddha: https://www.britannica.com/summary/Buddha-founder-of-Buddhism• 10% Happier with Dan Harris podcast: https://podcasts.apple.com/us/podcast/10-happier-with-dan-harris/id1087147821• Simon Sinek's website: https://simonsinek.com/• Mike Tyson Gives Morbid Response to Young Interviewer's Question About His “Legacy”: https://www.vibe.com/news/entertainment/mike-tyson-morbid-response-young-interviewer-legacy-1234944054/• Dan Shipper's post on X about asking ChatGPT for blind spots: https://x.com/danshipper/status/1910387987487318318• Evernote: https://evernote.com/• Claude: https://claude.ai• Peter Senge on X: https://x.com/petersenge• Carl Jung's quote: https://www.goodreads.com/quotes/44379-until-you-make-the-unconscious-conscious-it-will-direct-your• Parker Palmer on LinkedIn: https://www.linkedin.com/in/parker-j-palmer-5a92b110/• The unexamined life is not worth living: https://en.wikipedia.org/wiki/The_unexamined_life_is_not_worth_living—Recommended books:• Reboot: Leadership and the Art of Growing Up: https://www.amazon.com/Reboot-Leadership-Art-Growing-Up/dp/0062749536• Reunion: Leadership and the Longing to Belong: https://www.amazon.com/Reunion-Leadership-Longing-Jerry-Colonna/dp/0063142139• Born to Run: https://www.amazon.com/Born-Run-Bruce-Springsteen/dp/1501141511• 10% Happier: How I Tamed the Voice in My Head, Reduced Stress Without Losing My Edge, and Found Self-Help That Actually Works—A True Story: https://www.amazon.com/10-Happier-Self-Help-Actually-Works/dp/0062265431• Soldiers and Kings: Survival and Hope in the World of Human Smuggling: https://www.amazon.com/Soldiers-Kings-Survival-World-Smuggling/dp/0593298586• The Giving Tree: https://www.amazon.com/Giving-Tree-Shel-Silverstein/dp/0060256656/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

Welcome to a very special mini-series on The Inner Game of Change. I'm thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.In this episode of Mental Models for Managing Change, we explore a mental model that helps us pause, reflect, and challenge how we make sense of the world around us: The Ladder of Inference.Developed by organisational psychologist Chris Argyris and later popularised by Peter Senge, this model shows how quickly we move from observing facts to taking action — often based on assumptions, not evidence.It is especially useful in moments of tension, misalignment, or misunderstanding — and in change work, those moments happen often.If you have ever walked away from a meeting wondering, “How did we end up on such different pages?”, this episode is for you.Learn how to recognise the thinking patterns that drive your decisions, how to stay grounded in what is observable, and how to open up better, more constructive conversations — even during complex change.Listen now to step off the ladder, and into clearer, more intentional leadership.Send us a textAli Juma @The Inner Game of Change podcast Follow me on LinkedIn

Why do perfect solutions fail to stick in organizations? The answer lies not in the quality of our problem-solving, but in our ability to create sustainable systems that support long-term success.In this deep dive into organizational excellence, I unpack the critical difference between systems that look good in documentation and those that actually drive results in the real world. Drawing from the powerful framework of Shingo Systems Design, I explore how tradition often trumps tools when it comes to organizational change, and why a thoughtful approach to system design can bridge this gap.You'll discover the three foundational elements of effective systems according to Dr. Edwards Deming: components, interdependence, and a clear aim. I break down the distinction between informal systems (the organizational equivalent of a random pile of rocks) and formal systems (those rocks purposefully arranged into a bridge)—and how this difference dramatically impacts your results.Perhaps most importantly, we explore Peter Senge's profound insight that "structure influences behavior." When placed in identical systems, different people tend to produce remarkably similar results. This reality gives us a powerful lever for transformation: by designing systems with intention, we can generate consistent behaviors aligned with our strategic goals.Whether you're struggling with sustainability in your improvement efforts or looking to take your organization to the next level of excellence, this episode provides practical guidance for creating systems that work—not just on paper, but in practice. Remember that simplicity is key; as I share in this episode, effective system thinking isn't about fighting complexity with complexity, but rather creating clear, aligned structures that everyone can understand and execute.Ready to transform your organizational systems from informal collections to purposeful structures? Listen now, and take the first step toward sustainable excellence.Send us a text

What if the key to building better teams and products is hidden in our brain chemistry? In this episode, Brad Nelson joins us to break down the neuroscience behind motivation, happiness, and productivity—especially for Agile teams. From dopamine and serotonin to stress hormones like cortisol, we explore how brain science can inform leadership, team culture, and workplace habits. Plus, we connect these insights to practical Agile practices like pair programming, retrospectives, and sustainable velocity. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... The four key brain chemicals that drive motivation and happiness Why a lack of control is the most stressful thing at work The neuroscience behind agile practices  How to use gratitude, movement, and breaks to boost productivity The connection between stress, cortisol, and sustainable team performance Practical ways leaders can create high-performing, engaged teams The surprising link between happiness, mastery, and continuous learning Mentioned in this episode Dan Pink's work on autonomy, mastery, and purpose - https://www.ted.com/talks/dan_pink_the_puzzle_of_motivation?podconvergence DC and Ryan - https://www.apa.org/members/content/intrinsic-motivation?podconvergence Shawn Achor - https://www.shawnachor.com/?podconvergence Positive Psychology  - https://www.psychologytoday.com/us/basics/positive-psychology?podconvergence Upward Spiral by Dr Alex Korb - https://www.amazon.com/Upward-Spiral-Neuroscience-Reverse-Depression/dp/1626251207?podconvergence Hawthorne studies - https://www.library.hbs.edu/hc/hawthorne/01.html?podconvergence Maslow's hierarchy of needs - https://en.wikipedia.org/wiki/Maslow%27s_hierarchy_of_needs?podconvergence Meik Wiking and the Happiness Research Institute - https://www.happinessresearchinstitute.com/experts/meik-wiking?podconvergence HarvardX: Managing Happiness: https://www.edx.org/learn/happiness/harvard-university-managing-happiness?podconvergence Book: The High 5 Habit by Mel Robbins: https://www.amazon.com/High-Habit-Take-Control-Simple/dp/1401962122?podconvergence TED talk on The brain-changing benefits of exercise by Wendy Suzuki: https://www.youtube.com/watch?v=BHY0FxzoKZE?podconvergence Book: The infinite game by Simon Sinek: https://www.amazon.com/Infinite-Game-Simon-Sinek/dp/073521350X?podconvergence Peter Senge's “Learning Organization” - https://infed.org/mobi/peter-senge-and-the-learning-organization/?podconvergence Brad's favorite product: Nvidia Shield for streaming content: https://www.nvidia.com/en-us/shield/shield-tv-pro/?podconvergence Brad's podcast Agile for Agilists: https://www.agileforagilists.com/?podconvergence Brad's LinkedIn: https://www.linkedin.com/in/bradgile/?podconvergence Places to get started on finding a therapist:  Psychology Today - https://www.psychologytoday.com/?podconvergence Better Help - https://www.betterhelp.com/?podconvergence Talk Space - https://www.talkspace.com/?podconvergence Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

As you will know if you've listened to previous episodes, this podcast is really about the central question of the kind of education (formal and informal) that we need to support and enable us all, but most importantly our young people, to transition effectively through this historical period of massive flux and change. There are many people around the world putting language to these shifts and offering guidance to leaders, and organisations for how to navigate them. But few are doing this as prominently and at such a scale as my guest this week. Otto Scharmer's substantial work with MIT, Theory U and the Presencing Institute for the last few decades has been helping leaders embrace cross-sector systems transformation. To quote his 2007 book on Theory U, his work opens up pathways for "dealing with the resistance of thought, emotion, and will; and intentionally reintegrating the intelligence of the head, the heart, and the hand" in the context of leadership, decision-making, and almost any kind of collaborative work.Otto Scharmer, a Senior Lecturer at MIT and Founding Chair of the Presencing Institute, has dedicated the past 20 years to helping leaders embrace cross-sector systems transformation. Through his bestselling books Theory U and Presence (the latter co-authored with Peter Senge and others), Otto introduced the groundbreaking concept of "presencing" — learning from the emerging future. He also co-authored Leading from the Emerging Future, which outlines eight acupuncture points for transforming our economy from egocentric to ecocentric. His most recent book The Essentials of Theory U (2018) summarizes the core principles and applications of awareness-based systems change. He co-founded the MITx u-lab, which has activated a vibrant worldwide ecosystem of transformational change involving more than 250,000 users from 186 countries. In collaboration with colleagues, he co-created global Action Learning Labs for UN agencies and SDG Leadership Labs for UN Country Teams in 26 countries, which support cross-sector initiatives for addressing urgent humanitarian crises. Born and raised near Hamburg, Germany, Otto's early experiences on his family farm profoundly shaped his vision. From his father, a pioneer of regenerative farming, Otto learned the significance of the living quality of the soil in organic agriculture, which inspired his thinking about social fields as the grounding condition from which visible transformations emerge. Like a good farmer who cares for the soil, Otto believes responsible leaders must nurture the social field in which they operate. He emphasizes that shifting our economic operating systems from extractive to regenerative requires innovations in leadership support structures for shifting mindsets from ego to eco. Building that infrastructure is the purpose of the u-school for Transformation. Otto earned his diploma and his PhD in economics from Witten/Herdecke University in Germany. He is a member of the UN Learning Advisory Council for the 2030 Agenda, the Club of Rome and the World Future Council. He has won the Jamieson Prize for Teaching Excellence at MIT and the European Leonardo Corporate Learning Award. In 2021, he received the Elevating Humanity Award from the Organizational Development Network. Useful Links:https://ottoscharmer.com/https://youtu.be/6nAagnY_Hq0?si=5CnM5fT0dp4lKQ50https://medium.com/presencing-institute-blog/a-farmer-who-puts-his-hand-to-the-plow-must-look-forward-402e6960a7d9?source=friends_link&sk=b78b2cd3b346324ba70f217b2175b060https://youtu.be/YB25Bqc0yGU?si=UZ1sPNKLo0ynG9eZ

Today, we delve into the world of organizations and what my guest calls a “future-fit” organisational culture. My guest is Geoff Marlow and he has over three decades of experience around the world helping organisations create these future-fit cultures. That term caught my attention because around here, we're interested in the future and uncertainty. For part of his career, Geoff spent time on the leadership team of the Society for Organisational Learning,  which included the legendary Dr. Peter Senge - a renowned or was a renowned management guru and Arie de Geus, a scenario thinker who was the head of Shell's strategic planning group.  Geoff helps leaders understand why organisations fail or succeed. And we tackle all of that in this conversation. We get into Geoff's three aspects of a future-fit culture, which are sense-making, decision-making, and action-taking. We also talk about leadership, change, and so much more. Show notes: Geoff's substack: https://geoffmarlow.substack.com/ Geoff on LinkedIn: https://www.linkedin.com/in/geoffreymarlow/ Peter Senge: https://en.wikipedia.org/wiki/Peter_Senge The Fifth Discipline by Peter Senge Mike Jackson and Critical Systems Thinking The Dance of Change by Peter Senge Geoff's “The Five Fatal Habits” The Big Con by Mariana Mazzucato and Rosie Collington Intentional Revolutions by Nevis, Lancourt and Vassallo Eric Weinstein's DISC – “Distributed Idea Suppression Complex” _ _ _ _ _ _ _ Learn more about The Decision-Making Studio: https://thedecisionmaking.studio/ All our podcast episodes are here: https://thedecisionmaking.studio/podcast  Our latest newsletter: https://us19.campaign-archive.com/?u=f19fc74942b40b513cf66af32&id=cbd8d34efe Get in touch: https://thedecisionmaking.studio/contact-us

In this episode of Grow a Small Business, host Troy Trewin interviews Mark LaScola, founder of On The Mark, a professional services firm specializing in organization design. Mark shares his 35-year journey, growing from a spare bedroom startup to a team of 40, culminating in a 2024 acquisition. He reveals insights on balancing leadership, resilience, and team collaboration. Mark also discusses the importance of documenting processes for scaling success. Don't miss his advice on creating sustainable change and staying agile in business. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Mark LaScola believes the hardest thing in growing a small business is perseverance. He highlights the challenges of getting up every day, coping with ambiguity, and consistently putting one foot in front of the other despite setbacks. Mark emphasizes the importance of resilience, maintaining health, and finding ways to handle the psychological and physical demands of running a business over time. What's your favourite business book that has helped you the most? Mark LaScola's favorite business books include "Good to Great" by Jim Collins, "The Learning Organization" by Peter Senge, and Edgar Schein's works on process consultation. He also admires early communication works by Virginia Satir, which have profoundly influenced his approach to leadership and organizational design. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Mark LaScola recommends exploring a variety of podcasts and online learning resources to grow a small business. While he doesn't focus on any single resource, he values content on economics, behavioral science, and creative industries for diverse perspectives. Mark avoids overly popularized shows and prefers podcasts with substance and actionable insights, such as those focusing on behavioral economics, leadership, and business strategy. He believes branching out beyond one's industry can spark valuable ideas and foster innovation. What tool or resource would you recommend to grow a small business? Mark LaScola emphasizes the importance of listening to your customers and adapting your products or services based on market trends and feedback. While he doesn't highlight a specific tool, he recommends mastering strategic planning and understanding how to anticipate and respond to changes in the marketplace. He believes these skills are essential for staying competitive and fostering sustainable business growth. What advice would you give yourself on day one of starting out in business? Mark LaScola's advice for starting out in business revolves around resilience, passion, and adaptability. He emphasizes following your instincts and staying focused on your vision, even amidst uncertainties. Challenges are inevitable, but they teach resilience and the importance of solving problems early to create options. Building a strong support system is essential for navigating tough times, while celebrating small wins helps maintain momentum. Above all, he encourages staying grounded, planning for the unexpected, and embracing the unpredictable nature of entrepreneurship. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Follow your passion, but stay grounded and ready for the unexpected – Mark LaScola Success begins with listening to your customers and adapting to their needs – Mark LaScola Resilience is the key to navigating the inevitable challenges of business – Mark LaScola      

In this special episode of Sloanies Talking with Sloanies, host Christopher Reichert, MOT '04, sits down with two distinguished guests: Admiral Thad Allen, SF '89, former Commandant of the United States Coast Guard, and Frank Finelli, SM '86, a senior advisor at The Carlyle Group and founder of the MIT Sloan Veterans Fund. Together, they discuss their experiences at MIT Sloan, the complexities of leadership in the military and private sector, and the challenges of technology adoption in government. The conversation explores the evolution of defense strategies, the importance of networks within the MIT and military communities, and the need for innovative approaches to address modern national security threats.Support the showThanks for listening! Find more episodes on our website Sloanies Talking with Sloanies. Learn more about MIT Sloan Alumni on X (Formerly known as Twitter), Facebook, Instagram, Threads, and LinkedIn. To support this show or if you have an idea for a topic or a guest you think we should feature, drop us a note at sloanalumni@mit.edu© MIT SLOAN SCHOOL OF MANAGEMENT

Nous sommes 4 podcasteuses et expertes du futur du travail. Nous agissons pour faire bouger les organisations avec optimisme et pragmatisme. Concrètement nous sommes : Léa AUDRAIN du podcast Le Tilt, Valentine GATARD du podcast Work Narratives, Sophie PLUMER du podcast CHEF[FE] et Delphine ZANELLI du podcast l'Entreprise de demain.Dans cet épisode du Collectif SOWOW, nous plongeons au cœur du concept de la coresponsabilité en entreprise, un pilier fondamental pour rééquilibrer les relations entre talents et organisations.Accompagnées de Diane, ingénieure et chef de projet dans le secteur de l'énergie, et d'Étienne Collignon, docteur en sciences de gestion et spécialiste de l'apprenance, nous explorons comment la coresponsabilité, l'apprenance et l'intelligence collective peuvent transformer en profondeur les relations en entreprise et plus largement, le monde du travail.Découvrez des outils concrets, des témoignages inspirants et des pistes d'action pour faire avancer vos propres initiatives dans votre organisation.Bonne écoute !Ressources citées pendant notre échange :La cinquième discipline. Levier des organisations apprenantes . Eyrolles. 2015Le Dialogue. Cheminer vers l'intelligence collective. Préface de Peter Senge. Eyrolles. 2021.Les ouvrages d'Étienne Collignon :La personne apprenante – Nourrir son humanité et mieux vivre dans un monde complexe. Edifusion. 2019.L'équipe apprenante – Se relier pour transformer le monde. Préface de Peter Senge. Edifusion. 2020.Le site d'Etienne Collignon : https://thelearningperson.com/Merci à nos partenaires Beager, Yemanja, Skill and You et Urban Sports Club de nous soutenir dans cette grande exploration

Nous sommes 4 podcasteuses et expertes du futur du travail, nous formons le COLLECTIF SOWOW. Nous agissons pour faire bouger les organisations avec optimisme et pragmatisme. Concrètement nous sommes : Léa AUDRAIN du podcast Le Tilt, Valentine GATARD du podcast Work Narratives, Sophie PLUMER du podcast CHEF[FE] et Delphine ZANELLI du podcast l'Entreprise de demain.Dans cet épisode du Collectif SOWOW, nous plongeons au cœur du concept de la coresponsabilité en entreprise, un pilier fondamental pour rééquilibrer les relations entre talents et organisations.Accompagnées de Diane, ingénieure et chef de projet dans le secteur de l'énergie, et d'Étienne Collignon, docteur en sciences de gestion et spécialiste de l'apprenance, nous explorons comment la coresponsabilité, l'apprenance et l'intelligence collective peuvent transformer en profondeur les relations en entreprise et plus largement, le monde du travail.Découvrez des outils concrets, des témoignages inspirants et des pistes d'action pour faire avancer vos propres initiatives dans votre organisation.Bonne écoute !– Ressources citées pendant notre échange :La cinquième discipline. Levier des organisations apprenantes . Eyrolles. 2015Le Dialogue. Cheminer vers l'intelligence collective. Préface de Peter Senge. Eyrolles. 2021.Les ouvrages d'Étienne Collignon :La personne apprenante – Nourrir son humanité et mieux vivre dans un monde complexe. Edifusion. 2019.L'équipe apprenante – Se relier pour transformer le monde. Préface de Peter Senge. Edifusion. 2020.Le site d'Etienne Collignon : https://thelearningperson.com/–Merci à nos partenaires Beager, Yemanja, Skill and You et Urban Sports Club de nous soutenir dans cette grande exploration

Bienvenue à toutes et tous pour ce nouvel épisode du Collectif SOWOW ! Nous sommes 4 podcasteuses et expertes du futur du travail. Nous agissons pour faire bouger les organisations avec optimisme et pragmatisme. Concrètement nous sommes :  Léa AUDRAIN du podcast Le Tilt, Valentine GATARD du podcast Work Narratives, Sophie PLUMER du podcast CHEF[FE] et Delphine ZANELLI du podcast l'Entreprise de demain.Dans cet épisode du Collectif SOWOW, nous plongeons au cœur du concept de la coresponsabilité en entreprise, un pilier fondamental pour rééquilibrer les relations entre talents et organisations.Accompagnées de Diane, ingénieure et chef de projet dans le secteur de l'énergie, et d'Étienne Collignon, docteur en sciences de gestion et spécialiste de l'apprenance, nous explorons comment la coresponsabilité, l'apprenance et l'intelligence collective peuvent transformer en profondeur les relations en entreprise et plus largement, le monde du travail.Découvrez des outils concrets, des témoignages inspirants et des pistes d'action pour faire avancer vos propres initiatives dans votre organisation.Bonne écoute !– Ressources citées pendant notre échange : Ressources citées pendant notre échange :La cinquième discipline. Levier des organisations apprenantes . Eyrolles. 2015Le Dialogue. Cheminer vers l'intelligence collective. Préface de Peter Senge. Eyrolles. 2021.Les ouvrages d'Étienne Collignon :La personne apprenante – Nourrir son humanité et mieux vivre dans un monde complexe. Edifusion. 2019.L'équipe apprenante – Se relier pour transformer le monde. Préface de Peter Senge. Edifusion. 2020.Le site d'Etienne Collignon : https://thelearningperson.com/–

Nous sommes 4 podcasteuses et expertes du futur du travail. Nous agissons pour faire bouger les organisations avec optimisme et pragmatisme. Concrètement nous sommes :  Léa AUDRAIN du podcast Le Tilt, Valentine GATARD du podcast Work Narratives, Sophie PLUMER du podcast CHEF[FE] et Delphine ZANELLI du podcast l'Entreprise de demain.Dans cet épisode du Collectif SOWOW, nous plongeons au cœur du concept de la coresponsabilité en entreprise, un pilier fondamental pour rééquilibrer les relations entre talents et organisations.Accompagnées de Diane, ingénieure et chef de projet dans le secteur de l'énergie, et d'Étienne Collignon, docteur en sciences de gestion et spécialiste de l'apprenance, nous explorons comment la coresponsabilité, l'apprenance et l'intelligence collective peuvent transformer en profondeur les relations en entreprise et plus largement, le monde du travail.Découvrez des outils concrets, des témoignages inspirants et des pistes d'action pour faire avancer vos propres initiatives dans votre organisation.Bonne écoute !Merci à nos partenaires Beager, Yemanja, Skill and You et Urban Sports Club de nous soutenir dans cette grande exploration– Ressources citées pendant notre échange :La cinquième discipline. Levier des organisations apprenantes . Eyrolles. 2015Le Dialogue. Cheminer vers l'intelligence collective. Préface de Peter Senge. Eyrolles. 2021.Les ouvrages d'Étienne Collignon :La personne apprenante – Nourrir son humanité et mieux vivre dans un monde complexe. Edifusion. 2019.L'équipe apprenante – Se relier pour transformer le monde. Préface de Peter Senge. Edifusion. 2020.Le site d'Etienne Collignon : https://thelearningperson.com/–

Support the show:https://www.paypal.me/Truelifepodcast?locale.x=en_USBuy Grow kit: https://modernmushroomcultivation.com/

Billy Linehan reviews Smacht: The Discipline to Succeed Author: Pádraic Ó Máille Genre: Business & Personal Development, Publisher: Oaktree Press, 2024 Smacht: The Discipline to Succeed, reviewed SMACHT - Stories, Insights & Questions to Drive Your Business & Personal Success Pádraic Ó Máille's Smacht brings a refreshingly human touch to the often rigid world of business and leadership literature. Known for his deep insights into the Irish entrepreneurial spirit, Ó Máille distills decades of experience as a business coach into a practical guide, all framed by a single word, "smacht" , an Irish term for "discipline." Ó Máille doesn't simply preach from his study in his house in the Burren, County Clare, but engages with the realities faced by business owners and leaders. He presents a relatable approach, reminding us that the road to success is paved with consistency, resilience, and above all, discipline. The essence of Smacht At its heart, Smacht is about creating a framework of self-discipline that becomes the cornerstone of success, both personal and professional. Ó Máille uses real-life case studies from his work with Irish entrepreneurs, featuring a character called Reilly, and blends storytelling with practical takeaways. This can make the book entertaining to read, full of wisdom yet accessible. Structure The book is laid out with six key principles that form the "Smacht" system. Each principle is presented with clarity, accompanied by exercises that force you to think and take action. Whether you're managing a team or working on personal development, Ó Máille's words challenge you to implement these principles daily. Highpoints Simplicity with Depth Ó Máille's prose is straightforward, but his insights carry a profound depth. He doesn't overwhelm the reader with jargon or complicated theories. Instead, the wisdom comes from the lived experiences of people in the trenches, making his advice highly relatable. Actionable Lessons Every chapter encourages reflection and action. It's one thing to talk about discipline in theory; Ó Máille gives you tools to develop it. For example, he outlines ways to set goals, build routines, and cultivate focus, all with clear, digestible steps. Irish Flavour There's a distinctly Irish flavour to Smacht, not just in the language but in the mindset it fosters. Ó Máille taps into the resourcefulness and grit typical of many Irish entrepreneurs, showing how resilience is deeply intertwined with discipline. Day-to-day habits Ó Máille is adept at taking complex concepts and presenting them in a grounded, practical way. Not taking a strategic overview, Smacht digs deep into the day-to-day habits and disciplines required for long-term success. Ó Máille focuses on internal discipline as the foundation of leadership, success is not just about the big moves but about daily consistency and personal accountability. Opinion If there is any critique, it might be that Ó Máille's advice, while practical, could be seen as too familiar for seasoned entrepreneurs. Some of the ideas, goal-setting and routine building are common in the self-help and business literature space. However, it is Ó Máille's unique blend of Irish wit, humility, and practical exercises that make this well-trodden path feel fresh. In Summary In Smacht, Pádraic Ó Máille provides a solid, no-nonsense guide to building the kind of discipline required to succeed in both business and life. It's a book that reminds us, he would suggest in true Irish fashion, that success isn't just about brilliance or luck but about showing up every day, doing the work, and mastering the art of self-discipline. For those who appreciate business books that blend practicality with human insight, Smacht is a must-read. Ó Máille's wisdom stays with you, challenging you to take action long after you've closed the last page. Afterthought - Role of Discipline in Achieving Success Both Pádraic Ó Máille, and Peter Senge, in "The Fifth Discipline: The Art and Pract...

Warning - this episode uses a specific curse word - a lot. And once we started using one, we started using more of them. So…if f-bombs, sprinkled like salt are not your cup of tea, this is a good episode to skip! My guest today is Rebecca R Block, PhD, who is an expert in helping organizations build programs, services and products that equip young people to develop the confidence and skills they need to enter adulthood as thriving and adaptable lifelong learners. She has spent the last 14 years leading the design, improvement, and evaluation of educational programs and services to make them more impactful and learner-centered. She has built R&D departments from scratch and managed large and small teams responsible for creating, measuring, and improving learning experiences. She also wrote a book with the word “Shit” in the title…or Shit, with an asterisk where the “I” goes, which actually makes her book a bit hard to google! The book is titled “Can You Help Me Give a Sh*t? Unlocking Teen Motivation in School and Life,” and she teamed up with Grace L Edwards, a current undergraduate student, to talk to young people across the country and gather their stories about what truly makes for engaging learning environments. In the process, she learned a lot about how motivation works for everyone, not just teens, and has taken those lessons learned into her work as a leader, parent, and educator.  In the opening quote Becca outlines the ABCs of Motivation. These ABCs are true for children and adults - we're basically the same species. And the work of luminaries such as Peter Senge and Amy Edmondson make it clear that great working environments are great learning environments - places where we can create and sustain positive feedback learning loops with ourselves and others. So it's essential for anyone leading or managing others (or themselves!) to understand how motivation really works.  We also talk about Becca's essential values when it comes to co-creation - that is, making a systems change along with the people in that system who will be affected by that change. Co-creation is not just a good idea… it leverages the truths about motivation that Becca shared in her opening quote. People are much more likely to want to participate in change that they've taken part in forming, rather than going along with something forced on them. Two Levels of Systems Change We also talk about the need to work on at least two levels when engaging in systems change: Helping people, now Helping make a bigger shift, over time. Given that Becca knows how challenging it can be to transform a system as complex as education, she focuses her work in this book on helping people, now, to work to create change for themselves, within the current system. This perspective is helpful for anyone leading a team in a larger organization or anyone leading an organization within a larger industry they are hoping to transform. Listen in for Becca's deeper breakdown of the ABC's of motivation, as well, summarized here! The ABCs of Motivation Ability Belonging Choices Ability: In any situation where you want someone (or even yourself!) to have sustained motivation, you need the Ability to do (or learn how to do) the things you want to do. Indeed, whenever you find that someone isn't doing something you have asked them to do, it's important to ask - is this an issue of Will or Skill? In other words, can they do the thing? If they can't yet, do they have the confidence in their ability to learn the thing? Belonging: Real relationships help us accomplish things. I show up for my Spanish lessons (partly) because I've paid for them, and partly because I'd feel bad for standing up my tutor, even though the classes are online. Ditto for my exercise classes. Real relationships create real motivation. In a recent episode, I spoke with Robbie Hammond, Co-founder of the High Line, who talked about how his relationship with his Co-Founder Josh David kept him going through a difficult decade of bringing their dream to reality - talk about Relationships = Motivation! Choices: Having real choices means you have the autonomy to determine for yourself what you are going to do. “Liberty or Death” isn't much of a choice - although it is one many have taken. Becca suggests that dysfunctional workplaces create crappy or fake choices, and functional ones enable everyone to see how the work fits into their own personal why. I connect these ideas to my recent interview with Ashley Goodall, author of “Nine Lies about Work” and most recently “The Problem with Change." Ashley says, “The ultimate job of leadership is not disruption and it is not to create change; it is to create a platform for human contribution, to create the conditions in which people can do the best work of their lives.” This is what every human (and teenager!) actually really wants, if they can connect to the ABCs of motivation. Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes  and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Links Get the book here BeccaBlock.com Becca's podcast CanYouHelpMeGiveA.com.  If you want to be on her podcast: fill out a form here!

Come dive into the transformative world of Cross Discipline Causal Loop Diagramming on this episode of the Mob Mentality Show! Unveil the principles and practices behind generating organization-wide understanding and breaking down cross-functional misunderstandings that often lead to missed opportunities.  **Key Highlights:** **1. The Cost of Misunderstanding:** Discover how cross-functional misunderstandings can lead to missed opportunities and inefficiencies. We explore real-world examples and offer practical solutions to bridge these gaps. **2. Insights from "The 5th Discipline":** Learn from the wisdom of Peter Senge's seminal book, "The 5th Discipline". Understand how systems thinking can revolutionize your organizational dynamics and foster a culture of continuous improvement. **3. Causal Loop Diagramming 101:** Get a clear definition of causal loop diagramming and its critical role in understanding complex adaptive systems within organizations. See how quantities in a system impact each other through balancing and reinforcing loops. **4. Breaking Down Knowledge Silos:** Address the dangers of over-reliance on specialists and knowledge silos. Learn how causal loop diagramming can facilitate better communication and collaboration across different functions and departments. **5. Visualizing Complex Systems:** Grasp the importance of visualizing exponential effects and cause-and-effect patterns that enhance the performance of typically separately managed systems.  **6. Practical Examples and Tools:** Dive into examples from a Fifth Discipline book club and understand how to draw and use causal loop diagrams. Explore tools and techniques that make the process accessible and effective. **7. Real-World Applications:** Hear about a causal loop diagram example related to bad code quality and how pairing with each part of the system can build a comprehensive system diagram. Understand the impact of psychological safety on system self-awareness. **8. Interdepartmental Impact:** Discuss the importance of seeing the whole system to understand interdepartmental impacts. Compare the efficacy of having the whole system in the room with and without formal tools. **9. Addressing Second-Order Effects:** Identify and address second-order effects and human shortcomings in seeing side effects of side effects. Learn how diagramming can help deal with the chunking problem of a large system. **10. Feedback and Future Learning:** Hear feedback from Big Agile session participants and understand the learning path for drawing and using causal loop diagrams. Discover how mob/pair causal loop diagramming can enhance understanding and problem-solving. Join us as we uncover the power of causal loop diagramming to aid decision making, improve communication, and foster a culture of collaboration and continuous improvement. Don't miss out on this edifying episode! Ensure you stay engaged in the world of organizational development and systems thinking by tuning in to this episode. Your learning path for causal loop diagramming and breaking down knowledge silos starts here! Video and Show Notes: https://youtu.be/Oe75SzPeCSs 

Cheryl Esposito welcomes Peter Senge, PhD., a Senior Lecturer at MIT, & founding chair of the Society for Organizational Learning (SOL). He is author of many books including The Fifth Discipline: The Art & Practice of the Learning Organization; Presence: Human Purpose & the Field of the Future; and Necessary Revolution: How Individuals & Organizations are Working Together to Create a Sustainable World. As a systems thinker, Peter sees the world as a plethora of possibility for collaboration and co-creation. He sees deep connection to self and to nature as key to successful and sustainable organizations that make a difference to our future. How do we do this in a world that values short-term results and immediate gratification? A world where we are told to leave our emotions outside of work and focus on killing the competition? Join Cheryl Esposito & Dr. Peter Senge as they explore leadership and the field of the future!

What are the impacts of integrating contemplative social emotional learning and systems thinking in education? How can we transform our educational structures to better serve the well-being of students and educators?Mette Miriam Boell is a biologist specialized in the evolution of complex social systems, mammalian play behavior, and philosophy of nature. She holds a PhD in organizational ethology from Aarhus University and additional degrees in contemplative leadership and the philosophy of science. Mette co-founded the Center for Systems Awareness with Peter Senge, focusing on integrating social-emotional learning, systems thinking, and mindfulness in education.In this episode, Mette discusses her journey and current work, emphasizing the importance of understanding and transforming the structures that shape behavior in educational systems. She explores the integration of contemplative practices and the science of learning to address the mental health crisis among young people. Mette shares insights on the compassionate systems framework, highlighting the interconnectedness of emotional, social, and systemic elements in creating thriving learning environments. The conversation delves into the necessity of shifting away from outdated paradigms towards a more human-centric, compassionate approach to education.Get in touch at hello@thelearningfuture.com; and find the transcript at our website www.thelearningfuture.com.

In episode 339, we delve into Chapter 12 of Grant's latest book, exploring the cutting-edge neuroscience of change. Building on seven months of in-depth discussions, this episode aims to equip you with the knowledge to thrive in 2024 by understanding how our brain interprets change as either a reward or a threat. We'll revisit key episodes that have previously tackled the concept of change, including insights from futurist Chris Marshall and renowned neuroscientists. Discover how your brain's response to social and emotional threats can be as powerful as its response to physical dangers, and learn practical strategies to navigate these challenges. Gain a deeper understanding of Maslow's hierarchy of needs and its evolution into self-determination theory. Explore Bosnick's ACRES model—Autonomy, Competence, Relatedness, Equity, and Sureness—to see how meeting these needs can help you embrace change and achieve your goals. Join us as we unpack Dr. Huberman's insights on how to harness neuroplasticity to create lasting behavioral changes. Learn how to manage the agitation and strain that come with pushing past your comfort zone, and find out how to build a positive change network to support your journey. Whether you're looking to enhance your agility, resilience, or overall well-being, this episode offers valuable tools and reflections to help you navigate and embrace change with confidence. Welcome back to SEASON 12 of The Neuroscience Meets Social and Emotional Learning Podcast, where we connect the science-based evidence behind social and emotional learning and emotional intelligence training for improved well-being, achievement, productivity and results—using what I saw as the missing link (since we weren't taught this when we were growing up in school), the application of practical neuroscience. I'm Andrea Samadi, an author, and an educator with a passion for learning and launched this podcast 6 years ago with the goal of bringing ALL the leading experts together (in one place) to help us to APPLY this research in our daily lives. On today's episode #339 we continue with our 18-Week Self-Leadership Series based on Grant Bosnick's “Tailored Approaches to Self-Leadership: A Bite Size Approach Using Psychology and Neuroscience” that we first dove into with our interview on EP #321[i] the end of January.  The goal was that each week, we focused on learning something new, (from Grant's book) tied to the most current neuroscience research, that builds off the prior week, to help take us to greater heights in 2024. So far, it's taken us 7 months to cover the first 12 chapters thoroughly, and we still have 7 chapters to go.  After this week on change, we have chapter 13 on agility, 14 on resilience, 15 on relationships and authenticity, 16 on biases, 17 on trust, 18 on empathy and the final chapter 19 (and one of my target areas to focus on this year), the topic of presence. When we finish each of these chapters, we will put them all together, with a review of each one, in one place. On today's EPISODE #339 we will cover: ✔ The Neuroscience of Change ✔ How our brains sense rewards versus threats ✔ How social and emotional threats are the same as physical threats ✔ Review of Maslow's Hierarchy of Needs ✔ Review of Self Determination Theory ✔ Triggers to watch for during times of change. ✔ How to Change Our Nervous System to change our actions and behaviors, and leave behind a legacy we are proud of. For Today, EPISODE #339, we are moving on to Chapter 12, covering “The Neuroscience of Change” which came out as a low priority with 0% (Pathway 5) along with Agility and Resilience. I wasn't surprised to see this topic showing up with a low priority for me this year, mostly because I love change, and am constantly looking for new ways to do things. If I am doing the same things over and over again, I can tend to get bored, so it's important to find new angles, and challenges, daily to inspire the most creativity. If you've taken the leadership self-assessment[ii], look to see if Change  (in Pathway 5) along with agility and resilience, is of a low, medium or high priority for you to focus on this year. We've covered the topic of “change” in many different places on this podcast, most recently on EP 296,[iii] with Futurist Chris Marshall on his book “Decoding Change”, EP 244 “Using Neuroscience to Change our Perceptions”[iv], or EP 209 on “Using Neuroscience to Impact Change”[v] where we looked at a quote from the great, late Sir Ken's famous TED TALK, Do Schools Kill Creativity, where he reminded us that “If you're not prepared to be wrong, (by not fearing change and making mistakes along the way) you'll never come up with anything original.” Think about this for a moment. Think of the times in your life where you embraced change. Would you agree with me that embracing change helps us to have more guts and perhaps stretch more in the future? It helps us to build our future confidence levels. There are many different ways to change our brain, like we found out with Dr. Michael Rousell on EP 159[vi] who taught us “How the Power of Surprise Can Secretly Change the Brain.” So what does Grant Bosnick say about The Neuroscience of Change in Chapter 12 of his book, Tailored Approaches to Self-Leadership? He opens up the chapter with examples of change, asking how we feel when: Example 1: We are in nature and come across a “breathtaking view” (how do we feel) I love seeing water (rivers, lakes or waterfalls in nature). How about you? What do you enjoy seeing/feeling in nature? Or, think of this—we are in nature, and we see a large bear in front of us (how do we feel seeing a large bear compared to the first example of the beautiful river or waterfall)? I've never seen a bear, but we do see rattlesnakes often on the hiking trails with the same effect as a bear! If a rattlesnake doesn't kill you with their venom, they could very possibly bankrupt you, due to the high cost associated with treating snake bites.[vii] Think about how seeing a bear or a snake in nature, makes you feel now? The first example is obviously peaceful, and the second quite stressful. Example 2: We are working hard, and go for our dream position at work, and we are thrilled that we actually land the promotion! (How do we feel) This feels incredible! Or, you don't get the promotion, someone else gets it (how do we feel then)? Deflated is a word that comes to mind. With both of these examples, the breathtaking view, or when we land the promotion we worked so hard to achieve, Bosnick explains “we feel like we got a reward. It's a rush. We get a sensation in our brain and a hit of the big neurochemicals” dopamine, serotonin, oxytocin, norephinephrine, adrenaline.” (Page 132, Ch 12, Bosnick, Tailored Approaches to Self-Leadership). But with the bear in the woods, (or snake on the hiking trails), or being overlooked for the promotion our brain actually sees this “like it's a threat. We feel tense, stressed, pressure…our body physically feels it.” Then Bosnick said something that caught my attention that showed me the difference between these two examples. Bosnick says that “Neuroscience has shown us, that the feeling we get from a social or emotional threat (like being passed over for the promotion) is the same as the feeling we get from a physical threat, (like seeing the bear of the snake) and that the negative (threat) response is stronger than the positive (reward) response.” (Page 132, Ch 12, Bosnick, Tailored Approaches to Self-Leadership). This explains to me why social and emotional threats can have a long-lasting impact on us and deflated just doesn't cover it. If we let these threats impact us, they do have the ability to zap our future confidence levels. When we see how our brain interprets “everything and everyone we meet as either a reward or a threat” we can better understand “how our body reacts, (and) our brain and mind think, (leading) to the decisions, behaviors and actions we make.” (Page 132, Ch 12, Bosnick, Tailored Approaches to Self-Leadership). It's here that Bosnick reviews the five levels of Maslow's Hierarchy of Needs, where the bottom two are our physiological needs (food, water, shelter) then safety needs (health, emotional security, financial security) that we need first for survival. The top three are our psychological needs, social belonging (friendships and love), the need for self-esteem (confidence, recognition and respect) that leads us to the top, with self-actualization (where we pursue our goals and seek happiness).  Bosnick talks about how Maslow's model evolved into “Self-Determination Theory” around the year 2000 where researchers found that there were “three physiological needs: the need for Competence (feeling valued for our knowledge, skills and experience), the need for Relatedness (collaborating, connecting or serving others) and the need for Autonomy (being able to exercise self-regulation…to achieve our goals.” (Page 133, Ch 12, Bosnick). Bosnick expands on this, calling it ACRES, A=autonomy or the feeling of control or choice), C=competence (feeling valued and respected for our contribution), R=relatedness (a need to belong and be accepted, to also have social connections), E=equity (perceiving actions as fair) and S=sureness (the ability to predict what's going to happen moment to moment).  (Page 133, Ch 12, Bosnick). Bosnick tells us that “if all of our ACRES are being met, it will put us in a toward state and we will fully embrace everything ahead of us; (but) if our ACRES are threatened, it will put us in an “away state” and will then resist or block things ahead of us. IMAGE CREDIT: Figure 12.1 ACRES Example Grant Bosnick Bosnick shows us the ACRES example in his life, showing the reward and threats he felt with a work situation. Understanding our basic human needs, and how they have evolved over the years, helps us to understand why we resist change, whether it's intentional, or from a subconscious point of view. Remembering that Our brain is tied into “everything that we do, and everything that we are.” (Dr. Daniel Amen) I can look at Bosnick's ACRES example, and clearly think of a work experience I did not enjoy, as it went against the ACRES Model of Needs. With brain science in mind, I can gain more understanding of why I didn't enjoy this experience, helping me to seek out a NEW work experience, where the ACRES were all met. When I think of that work experience I did not enjoy, ALL five of the ACRES examples were not met, so I felt the negative threat response in my brain, activated daily, didn't notice any positive reward responses, and even though I felt like I was consciously making an effort, my brain kicked into the “fight of flight response” just like my body was preparing for a threat (like the bear in the woods, or snake on the hiking trail).  At the end of each day, I felt threatened and not rewarded. Can you think of when you have felt the ACRES Model working for you (where you feel rewarded) or against you (where you feel threat) while going through change? Bosnick next explains how open-minded or close-minded we are to change, in his figure 12.2 with an image that was created by Michael Mahoney[viii] the author of The Human Change Process book, who addresses why change is so difficult for people, and how to lean into change, and maximize your chances for success. “The open-minded/closed minded dimension relates to the degree of mental openness to the environment and our level of curiosity. Open- minded represents the level of reward that we perceive and close-minded represents the level of threat that we perceive. With a passive mindset, we will either subtly support or oppose the change; with an active mindset, we will either overtly support or overtly reject the change.” (Page 137, Ch 12, Bosnick). We did dive into the emotion of curiosity on our interview with the co-author of the famous book The Archeology of Mind, Lucy Biven on EP 270[ix] where we looked at Jaak Panksepp's research, and again with Gabrielle Usatynski on EP #282[x] “How to Use Jaak Panksepp's 7 Core Emotions to Transform Your Family, Career and Life.” With this look at effective neuroscience, it makes sense to set out with a “seeking” or curious mindset, while approaching change, to be as open as we all can to what we might learn in the process, while being mindful of what makes you close-minded. Bosnick points out that it's normal to go back and forth between these two states, but just to be mindful of what shuts you down, or puts you in the threat response. We want to be in the “Bring Change On” quadrant from figure 12.2 but what do we do if something is “triggering” us as a threat response? Bosnick lists a few triggers we can be mindful of watching during times of change. Some included: History of this particular type of change: Think about how have you been in the past with the change you are experiencing now? Remember that past behavior can help you to predict future behavior. Beware of the fear of loss that Bosnick says creates insecurity and unsureness. Beware of the fear of the unknown. Lacking a plan. Fear of giving up our freedom. If you are going through a change right now, look at the change response quadrant figure 12.2 and see where you would place yourself. Are you clearly in the Bring it On Quadrant, or are you going back and forth between being open-minded (and ready for change) or close-minded (and unsure of yourself). Look at the list of triggers and see if any of these are causing you to experience a threat response in your brain. What I love about Bosnick's book, is how many reflection activities he has, in addition to the Companion Workbook that goes along with this text. Bosnick suggests to “build a positive change network” so you don't need to face change on your own. He suggests adding in new social connections to increase the positive rewards in your life, and minimize the threat responses you might face. What Else Does Neuroscience Say About Change? Can we really change our nervous system—specifically our actions and behaviors that will lead us to NEW conditions, circumstances and environments in our life? Can we with focus, and with the use of our will, become more open-minded to change in our life? After learning about how our brain either feels threatened or rewarded during times of change, I wondered what Dr. Andrew Huberman would suggest and I found an episode he did back in 2021 on “How Your Brain Works and Changes”[xi] that gave me some insight into how I can change my actions and behaviors to be more open-minded, getting me to that “Bring it on” Quadrant, so that I'll see the change I'm experiencing as a reward, instead of a threat. I think this is brilliant! Using our understanding of practical Neuroscience to actually change our brain, and lean into change, with an open-minded, active mindset, keeping our brain primed for rewards, and aware of how to mitigate threats. Dr. Huberman suggests that in order to change our actions and behavior towards something, we must first of all understand how this part of our brain works in our nervous system. He dives into an hour long explanation you can watch, but I will give you the short-cut version. He explains that our nervous system consists of these five things: We experience sensation (we have neurons that see color, feel sensations, taste, smell). We can't change our sensory receptors. We experience perception (our ability to take what we are sensing or paying attention to) and focus on it. He says we can put a spotlight on something we want to pay attention to, for example. Then we have our feelings/emotions (like happiness, sadness, boredom, frustration) and he reviews how neuroscientists, psychologists, and philosophers argue (like crazy) about this topic, and how emotions/feelings work. Dr. Huberman says that it all goes back to understanding that there are certain neuromodulators that have a profound impact on our emotional state. Dopamine (involved with motivation and reward, and important with things outside of ourselves, things we want to pursue) and serotonin tends to help us to feel good with what we have. Dr. Huberman reminds us that “feelings and emotions are contextual” and that while showing joy/sadness can be appropriate in some cultures, it can also be inappropriate in others. While he says, there are no “happiness” or “sadness” circuits in our brain, but it is fair to say that “certain chemicals, and certain brain circuits tend to be active when we are in a happy/focused state, certain brain circuits tend to be active when we are also in a non-focused, or lazy state” (Dr. Huberman) It makes sense to me here to do our best to lean into the happy focused state as often as we can, knowing we could use the happiness brain chemicals in our pursuit of new things. Then our thoughts: that are like our perceptions, but they draw on “not just what's happening in the present, but also things we remember from the past, and things we anticipate in the future…and our thoughts can be controlled in a deliberate way” (Dr. Huberman). We have spent a considerable amount of time on this podcast talking about how important our thoughts are, with ways to lean into positive thinking, and put a hard STOP on the negative thoughts that come our way. Then finally our actions and behaviors that Dr. Huberman considers to be the most important part to our nervous system. Our actions and behaviors he says are the only things that will create any “fossil record” of our existence. Or I say, they will be what will determine our legacy, or the impact we want to have on the outside world. When we die, our body disintegrates. The sensations, perceptions, feelings and emotions, or thoughts we had in our lifetime “none of these are carried forward” except the ones that we convert into actions (like writing, or actually doing something with the things we THINK about. Our legacy, or “fossil record” is through the ACTION we take in our life. IMAGE CREDIT: Hand drawn from Andrea's notes from Dr. Andrew Huberman's Solo SP Jan 3, 2001 "How Your Brain Works"  At this point, I can draw back on MANY episodes where we have focused on taking action (rather than just thinking of what we want to do) but we are focused on the Neuroscience of Change right now. How can we stay open-minded to bring on change in 2024 and keep moving forward? Dr. Huberman has us reflect back on what builds our Nervous System (our sensations, our perceptions, feelings and emotions, our thoughts) and they ALL lead to this one last part, our ability to TAKE ACTION. He says that we do “have the ability to change our nervous system” and this is when we “deliberately put our focus on something that we want to do.” This is where the work comes in here. When we want to “learn something new, CHANGE something (like a behavior) and he gives the example of learning to resist speaking, or force yourself to be quiet where we want to actively suppress our behavior and CHANGE our BEHAVIOR or ACTIONS. When are suppressing a circuit in our brain, (using our forebrain that is fully developed by age 22) to do something different (that's challenging to us) norepinephrine (adrenaline) is released and it will create a feeling of challenge or agitation as you engage these neurocircuits to push yourself past this threshold of where you normally don't go. In the situation where we are learning to not speak, and withhold something we really want to say, we are putting self-regulation into action. “You will feel limbic friction that comes from this top-down processing.” (Dr. Huberman). Think about any time you have tried to take a new action or behavior. You'll feel annoyed (which is really the adrenaline that's released from your brain). “Agitation and strain is the entry point to neuroplasticity” Dr. Huberman If we can push past this agitation and strain, we will be changing our brain, our actual nervous system, as we create a NEW change of behavior in our life. This brings me to a quote by Peter Senge where he says that “people don't resist change. They resist being changed.” That feeling of agitation will come up during change, and when the change is your choice…or something that you really want to do, you will push past the threshold to overcome the change. REVIEW AND CONCLUSION To review and conclude this week's episode #339 on “The Neuroscience of Change” we looked at two examples of what happens to our brain when we see something our brain wasn't expecting, like the breathtaking view, or when we land the promotion we worked so hard to achieve, Bosnick explains “we feel like we got a reward. It's a rush. We get a sensation in our brain and a hit of the big neurochemicals” dopamine, serotonin, oxytocin, norephinephrine, adrenaline.” (Page 132, Ch 12, Bosnick, Tailored Approaches to Self-Leadership). But when we see a bear in the woods, (or snake on the hiking trails), or we are overlooked for a promotion at work, our brain actually sees this “like it's a threat. We feel tense, stressed, pressure…our body physically feels it.” We learned that “Neuroscience has shown us, that the feeling we get from a social or emotional threat (like being passed over for the promotion) is the same as the feeling we get from a physical threat (like seeing a bear or a snake). When we see how our brain interprets “everything and everyone we meet as either a reward or a threat” we can better understand “how our body reacts, (and) our brain and mind think, (leading) to the decisions, behaviors and actions we make.” (Page 132, Ch 12, Bosnick, Tailored Approaches to Self-Leadership). Next we reviewed Maslow's Hierarchy of Needs that led to “Self-Determination Theory” around the year 2000 where researchers found that there were “three physiological needs: the need for Competence (feeling valued for our knowledge, skills and experience), the need for Relatedness (collaborating, connecting or serving others) and the need for Autonomy (being able to exercise self-regulation…to achieve our goals.” (Page 133, Ch 12, Bosnick). We learned that when our ACRES are being met, (our autonomy, competence, relatedness, equity, and sureness) it will put us in a toward state and we will fully embrace everything ahead of us; (but) if our ACRES are threatened, it will put us in an “away state” and will then resist or block things ahead of us. Looking at Bosnick's ACRES example, we thought about work experience we did not enjoy, to see where it went against the ACRES Model of Needs. With brain science in mind, we can gain more understanding of why we either enjoyed, or didn't enjoy this experience. It all led back to how our brain either interprets the experience as a reward, or a threat. We looked at triggers to be aware of to mitigate threat, during times of change. Finally, we looked at how to change our nervous system, to change our actions and behaviors, so we can leave behind a legacy (or fossil record as Dr. Huberman calls it) that we are proud of. We learned that “Agitation and strain is the entry point to neuroplasticity” Dr. Huberman This is when lasting CHANGE is happening at the brain level, and impacting our entire nervous system. So when I'm working on something, (like trying to learn something new…like understanding the neuroscience of change for this episode) and that limbic friction feeling comes up, (and I'm annoyed or agitated) I now have a deeper understanding of what's happening at the brain level. I will now push forward, stay positive and lean into the change that I know is happening in my brain, as I embrace the change and say “Bring it on!” The Neuroscience of Change is an exciting topic, and it's only going to be strengthened with the next two topics, Agility and Resilience. To close, I'll revisit the quote from the great Sir Ken[xii], who's vision for creativity in our schools and workplaces of the future, is something that left a lasting impression on me. If we are afraid of change, of failing and doing something wrong, we will never come up with anything original.   I hope this episode has inspired you, like it has me, to lean into change, with brain science in mind, and keep working on the legacy or fossil record that you want to leave on the world. I'll see you next time. REVIEW OF OUR MAP (This is chapter 12/19) In this 18-week Series that we began in the beginning of February, (after I was inspired to cover Grant's book after our interview the end of January) we are covering: ✔ Powerful tactics from this Grant Bosnick's award-winning book that illustrates how change and achievement are truly achievable both from internal ('inside out') and external ('outside in') perspectives. ✔Listeners will grasp the immense power of self-leadership and its transformative effect on personal growth and success by applying the neuroscience Grant has uncovered in each chapter. ✔Explore practical strategies for habit formation and the impact of a self-assessment system. ✔Gain insights from Grant's expert advice on maintaining a balance between strengths and weaknesses while chasing after your goals. ✔Embark on an intellectual journey that has the power to elevate personal achievement and self-awareness to uncharted levels while we map out our journey over this 18-week course. REFERENCES: [i]Neuroscience Meets Social and Emotional Learning Podcast EPISODE #321 with Grant ‘Upbeat' Bosnick  https://andreasamadi.podbean.com/e/insights-from-grant-upbeat-bosnick/   [ii] Self-Assessment for Grant Bosnick's book https://www.selfleadershipassessment.com/   [iii] Neuroscience Meets Social and Emotional Learning Podcast EPISODE #296 with Chris Marshall on “Decoding Change”  https://andreasamadi.podbean.com/e/futurist-and-behavioral-scientist-chris-marshall-on-decoding-change/   [iv]Neuroscience Meets Social and Emotional Learning Podcast EPISODE #244  https://andreasamadi.podbean.com/e/brain-fact-friday-using-neuroscience-to-change-our-perception/   [v]Neuroscience Meets Social and Emotional Learning Podcast EPISODE #209 “Using Neuroscience to Impact Change”   https://andreasamadi.podbean.com/e/using-neuroscience-to-impact-change/   [vi] Neuroscience Meets Social and Emotional Learning Podcast EPISODE #159 “Using the Power of Surprise to Change Your Beliefs” https://andreasamadi.podbean.com/e/dr-michael-rousell-on-the-power-of-surprise-how-your-brain-secretly-changes-your-beliefs/   [vii] Rattlesnake Bites in Pima County Pose Costly Consequences Bri Pacelli April 2, 2024 https://www.kgun9.com/news/community-inspired-journalism/midtown-news/rattlesnake-bites-in-pima-county-pose-costly-consequences   [viii] Human Change Processes by Michael Mahoney https://www.amazon.com/Human-Change-Processes-Foundations-Psychotherapy/dp/0465031188   [ix] Neuroscience Meets Social and Emotional Learning Podcast EPISODE #270 “A short-Cut to Understanding Affective Neuroscience” with Lucy Biven https://andreasamadi.podbean.com/e/lucy-biven/   [x] Neuroscience Meets Social and Emotional Learning Podcast EPISODE #282 “How to Use Jaak Panksepp's 7 Core Emotions to Transform Your Family, Career and Life” https://andreasamadi.podbean.com/e/gabrielle-usatynski-on-how-to-use-jaak-panksepp-s-7-core-emotions-to-transform-your-relationships-family-career-and-life/   [xi] How Your Brain Works and Changes by Dr. Andrew Huberman 2021 https://open.spotify.com/episode/6wuY0R571xaBTbNOX4yuqY   [xii] Do Schools Kill Creativity? Sir Ken Robinson TED Talk https://www.youtube.com/watch?v=iG9CE55wbtY        

In this unique episode, the AlphaMind Podcast explores a new theme with a deep dive into Systems Thinking.Join hosts Mark Randall and Steven Goldstein as they embark on a dialogue discussing the relevance of systems thinking in trading and market navigation. Drawing from their experiences and insights from Peter Senge's influential work, "The Fifth Discipline," they emphasize the significance of systems thinking in fostering a culture of learning.The discussion also delves into the "Beer Game simulation," introduced by Senge, shedding light on the complexities of systems and how a systemic thinking approach enhances understanding and navigation. This crucial topic underscores the importance of interconnected systems, collaborative problem-solving, and holistic decision-making in trading and investing within dynamic market landscapes.AlphaMind: Powering Performance in Global Markets AlphaMind brings powerful change, growth and development to people and businesses within global markets. Driven by a deep understanding of how markets work, and how people and businesses function within them, we partner with clients to create personal performance improvements that elevate returns across their trading activities.Go to the AlphaMind website to know more.

Neste resumo vamos falar sobre gestão e visão sistêmica para empresas, foi um ótimo livro que te recomendo comprar caso trabalhe com isso. Espero que gostem das ideias que trouxe.

Você sabia que uma pessoa passa em média mais de 90.000 horas trabalhando durante sua vida? Agora, imagine se cada hora fosse gasta perseguindo sua paixão. O domínio pessoal, uma das cinco disciplinas de Peter Senge, que é especialista em aprendizado organizacional e autor do livro "A Quinta Disciplina,", é como uma bússola. Ou seja, é o que nos ajuda a manter o foco em nosso destino, manter a clareza de propósito e ajustar as velas para nos adaptarmos às mudanças de ventos, cada vez mais intensas e frequentes.  Entrevistamos Chris Aché, uma eterna aprendiz e conectora de pessoas. Diretora do programa ABPW da Saint Paul Escola de Negócios e Co-fundadora da Women on Board. Membro experiente de conselhos, atua também como hunter de conselheiros. Siga no Instagram para mais conteúdos https://www.instagram.com/ambidestra.sou Assista a este EP também no You Tube. #ambidestrasou #ambidestria #desenvolvimento #learningorganization #gestaodemudancas #dominiopessoal #maestriapessoal #mudar #desenvolvimentopessoal #floworganizacional #flow #organizacoesqueaprendem

Ready to transform your retirement into an exciting new chapter? If so, listen to Bette Gardner as she shares her transition from a high-paced professional life to a fulfilling period focused on family, hobbies, and volunteerism. Discover how to find joy, purpose, and adventure by tuning into this conversation.    Key takeaways to listen for The impact of entering a new life phase and scaling back professional commitments How to prioritize family while managing a successful career Insights into the creation and impact of the "Friday Night at the ER" simulation Benefits of experiential learning and team collaboration in organizations Why you should remember the little things in life and work   Resources Friday Night at the ER   About Bette Gardner Bette founded Breakthrough Learning in 1994 to offer leadership coaching, management consulting, and business development services. Her interest in systems thinking led her to create innovative tools for managing complex systems, including the flagship product, Friday Night at the ER. This tool emerged from a consulting engagement at an urban hospital and trauma center.   Bette developed computer-based learning and decision support tools throughout her career, including ‘management flight simulators.' She collaborated with Peter Senge and Arthur Andersen on The Fifth Discipline-Interactive, and with High-Performance Systems (now isee systems) on simulations for population health management.   Bette continues to support customers and projects as a senior educator and partners with academic and business leaders to integrate systems thinking into routine work and communities. She holds a degree in psychology from Boston University.   Connect with Bette  Website: Breakthrough Learning LinkedIn: Bette Gardner   Connect with Us Website: Angel Flight West LinkedIn: Alan Underwood  YouTube: Plane Success Instagram: @thealanunderwood Facebook: Alan Underwood

Você sabia que uma pessoa passa em média mais de 90.000 horas trabalhando durante sua vida? Agora, imagine se cada hora fosse gasta perseguindo sua paixão. O domínio pessoal, uma das cinco disciplinas de Peter Senge, que é especialista em aprendizado organizacional e autor do livro "A Quinta Disciplina,", é como uma bússola. Ou seja, é o que nos ajuda a manter o foco em nosso destino, manter a clareza de propósito e ajustar as velas para nos adaptarmos às mudanças de ventos, cada vez mais intensas e frequentes.  Entrevistamos Chris Aché, uma eterna aprendiz e conectora de pessoas. Diretora do programa ABPW da Saint Paul Escola de Negócios e Co-fundadora da Women on Board. Membro experiente de conselhos, atua também como hunter de conselheiros. Siga no Instagram para mais conteúdos https://www.instagram.com/ambidestra.sou Assista a este EP também no You Tube. #ambidestrasou #ambidestria #desenvolvimento #learningorganization #gestaodemudancas #dominiopessoal #maestriapessoal #mudar #desenvolvimentopessoal #floworganizacional #flow #organizacoesqueaprendem

Welcome back! As Transition Coaches, a topic that we often help officers think through as they are making decisions about getting out of the military is short-term thinking versus long-term career thinking. It is completely natural for officers leaving the military to focus and think in the short term. They have a future date in which they are going to exit the military, usually with in the next 12 months or less, and they need a plan. Because of this, there are typically two main issues that tend to drive decision-making in the transition. First, officers now have full autonomy to make a decision about their future and second, officers, at least while in the military, have never had to fully manage their careers or have had full power to make important career decisions. In this episode, our three Transition Coaches, Joel Junker, Pete Van Epps and Brock Dudley meet to has a discussion about a topic that we discuss often with military officers - short vs. long-term career thinking and decision making.   In the first part of our discussion, Joel sets up the discussion by referencing The Fifth Discipline by Peter Senge. In the book, there is an illustration where Senge describes a person envisioning their future self vs. their current reality. In the gap between where you are and your current reality, there is tension. Tension is good, but working through that tension also takes time, discipline, and resolve. Through the years, we've seen countless military officers take this approach to their transition. They take a realistic inventory of where they are today and where they want to be 5-10 years from the transition; then, they build a plan. That plan sets up the tension because it often means you will sacrifice some elements of short-term gain for ultimately achieving your professional goal and achieving your vision. In the discussion, we were each able to weigh in on critical components of long-term decision-making and created a short, actionable list for military officers who want to align their transition strategy with a focus on their future career vision. Set a vision for yourself. Look out to the next 5-10 years. Define where you want to take your career and start doing things today that will support that vision. Write your vision out. Get it out of your head and onto a piece of paper or somewhere you will see it regularly. It will keep you focused and motivated and help you to do the type of activities that support moving toward your vision. Tell somebody. Find people in your life who you trust and who speak the truth to you. There is great power in having accountability in your life to help you achieve your goals, challenge you to be the best version of yourself, and help you reach your goals. If this is something you are interested in exploring, give us a call. Our company is completely dedicated to helping military officers through a decision making process and career search strategy that is designed to you you reach your goals and dreams. Pete Van Epps || (210) 874-1519 || pete@cameron-brooks.com If you want to learn more about Cameron-Brooks, you can find more information on your website and our YouTube Channel.  

How can you make lasting change at your organization? Recruit your friends! In this discussion, Bill Bellows lays out his experience recruiting and working with a small group to make big changes in a large company.  0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people apply Dr. Deming's ideas to become aware of how their thinking is holding them back from their biggest opportunity. Today is episode 21, and the topic is Transparency. Bill, take it away.   0:00:27.1 Bill Bellows: Thank you, Andrew, and welcome to our audience. And I wanna thank a handful of people who have reached out to me on LinkedIn and elsewhere to talk about the podcast, what they're getting out of it, and which has been very interesting meeting people from around the world. And that's led me to a couple opening remarks for clarity on some of the things we've discussed in the past. And then we'll get into our feature topic. And so I say, [chuckle] is that in my early years at Rocketdyne, the Rocket Factory, a few of us started to see the synergy of what we were absorbing and integrating from, primarily from Dr. Deming and Taguchi, not just them, there were others. And we're 10 years away from really beginning to see what Russ Ackoff was able to offer us. At one point, there were eight of us. It started off with one, then another, then another. Next thing you know there's eight of us. We were what Barry Bebb and his cloud model would call advocates. Advocates of a change, of a transformation. We've been using that word. And I started to refer to us as the Gang of Eight 'cause this is the early '90's. And I think in China there was a group known as the Gang of Eight. Maybe that was the '80's. And I remember thinking, "Oh, we're like the Gang of Eight."   0:01:54.7 AS: I thought that was a Gang of Four in China, is that the Gang of Four.   0:01:58.9 BB: Well, there was a Gang of Four, then there was a Gang of Eight. There were both.   0:02:02.4 AS: Okay.   0:02:03.1 BB: But anyway, but I remember hearing that word, and then I thought, "Well, so okay, a gang of eight." We started to meet regularly, perhaps every other week, sharing ideas on how to initiate a transformation and how we operated, again, inspired by Deming. So at first we met quietly, we would meet in another building, not wanting to call attention to our efforts, not wanting to be visible for those who might have been adversaries again to borrow from Barry's model. 'Cause Barry's model was, there's, for every advocate there's a few more adversaries. So we were keeping our heads down. And this is before I knew anything about Barry, but I, we were just kind, a little bit paranoid that people would see what we're doing. And so who were the ones that were the adversary? Well, those were promoting rewards and recognition. Those were promoting individual cash incentives for suggestion programs including, as I mentioned a previous podcast, an individual could submit a suggestion award, get up to 10% of the annual savings in a onetime lump sum. They were giving out checks for $10,000, Andrew. And I would kid people, if the company's giving out checks for $10,000, do you think we've got photographs of me receiving a check for 10,000? You betcha.   0:02:03.5 BB: And there it is in the newspaper, me receiving a check, not that me, [chuckle] but somebody receiving a check for $10,000, a big smile with the President. And it's in the newspaper and did that cause issues? Yes. But anyway, it wasn't obvious for some of us that we might have been, sorry, it wasn't obvious for some time that those we might have considered the adversary to our efforts were very likely not meeting to plan how to stall our efforts. [chuckle] Right. And, but it took a while to realize this, so here we are trying to be very discreet, meeting discreetly. And then it, at some time it dawned on me and some of the others that, those of us that were inspired to learn, think, and work together on transformation efforts as we've been exploring these podcasts, we have the benefits of positive synergy. And the adversaries at best operate without synergy as they're not likely to be inclined to do much more than participate in what some at Rocketdyne called, you ready, "Bill Bellows' Bitch Sessions." [laughter] And they come back from a class with me and they start bitching about me. And then the local people in that area would come by and tell me, and they said, "Anything we can do?" I said, "Yeah," I said, "Ask them what part of Rocketdyne moving in the direction of a Blue Pen Company do they not like." Right? It's just arrrgggggh.   0:02:04.2 BB: And I say, anyway. But once we had more and more results from our efforts, results from applying these ideas with very visible improvements in quality and costs leading to improved profits, it was all the harder for the adversaries to slow our efforts. Again, we were most fortunate to be working on challenges, we had challenges in fighting fires, but we also had challenges in designing hardware that achieved "Snap Fit" status, which translates to dramatically easier to integrate higher performing as well, as we shifted from parts to systems, challenges that required, guess what? A different lens inspired by Dr. Deming. That's, [chuckle] again, listening to the previous podcast, 'cause I thought, "Well, I wanna clarify a few things." Did we have ups and downs, Andrew? Yes, we did. We had days when we're excited, we had days when we were down. But what really worked out well, [chuckle] and the running joke was, there was variation in our excitement.   0:02:04.7 BB: So I may have been down, you'd be up, so you'd lift me up and then when you're down, I lift you up. And so the running joke we had amongst us was, thank God for variation in our moods. Because if we were all depressed at the same time, we'd go off the cliff. [chuckle] But we just took turns as to the ups and the downs. And we're very fortunate to have weekends 'cause that gave us time to not wanna choke some people. So, [chuckle] but come Monday we're relaxed. And then, but another thing that I wanted to point out from things we talked about previous podcasts, years ago, 30, nearly 30 years ago, I met a senior structural analyst from Boeing, Al Viswanathan, who was on the Boeing Commercial side. And he somehow got involved in the commercial side.   0:06:52.1 BB: Well, I don't know if it was the commercial side or military side. Anyway, Boeing had, there were both sides and one side was pro-Deming and the other side was anti-Deming. So he must have been on the defense side. And why would the defense side be pro-Deming? Because the Pentagon was pro-Deming. And so the defense side people would have been watching that. Anyway, Al somehow got involved in studying Deming's work and being a mentor within the organization. And I met him, I know when he worked there, when he retired. Anyway, Al, coming from Al, what I want to share is something he would say relative to Dr. Deming's funnel experiment. There's rule one of the funnel, rule two, rule three, and rule four. So rule one is you have a funnel and you drop marbles from the funnel onto the floor, and you get a pattern of where the marbles lay.   0:07:49.1 BB: And that's called variation. You're holding the funnel, you drop the marble, it lands in a different spot each time. And then rule two is you, if the marble is off a little bit to the right of the target that you're trying to hit, then you move the funnel the other direction. So two and three have to do with compensating. If it doesn't go where you want, then you shift it accordingly. Rule four, remember rule four of the funnel?   0:08:17.4 AS: I don't remember that.   0:08:18.9 BB: And this is... I think it's chapter eight. I know it's in The New Economics. Chapter 8, I'm sorry, rule four of the funnel is wherever the marble lands, position the funnel for the next drop. So in rule one, you keep it where it is and you get a pattern. Rules two and three, you compensate for where it lands. You either go left if it goes right and you compensate. And in compensating, it becomes worse. But what becomes really bad is when you put the funnel in rule four over where the last marble landed, and you end up getting farther and farther from the target leading to, remember the expression Dr. Deming used for that?   0:09:00.9 AS: Well, I remember the word tampering. But it meant when you get way off the target. What was that?   0:09:06.6 BB: He called it going off to the Milky Way. [laughter] And there are computer simulations where if, some people have done, you know, created.   0:09:16.0 AS: You do it in California and you end up in New York.   0:09:17.8 BB: Yep. And you, and you, and you keep getting further and further. Well, so in conversations with Al, and it could have been me and him and Dave Nave, Dick Steele and others, and at some point, Al would say, "How do we know we're not going off to the Milky Way?" Which translates to, how do we know that what we're interpreting from Deming is not getting further and further and further and further away from what he was trying to say? How do we know that we aren't wacky? How do we know? Because we think, "Oh, we're getting, we're understanding this better and better." And what I would say is, how do we know we're not going off to the Milky Way? “Actually,” I say, "We don't know." But part of having a community of people that work closely with Deming, people that know more than me about Dr. Deming's work is you can tap into that community and maybe lessen the chance that we go off to the Milky Way. Now, again, is that a guarantee? No, it's not a guarantee.   0:10:25.9 BB: But I would say, what I appreciate about Al saying that is, it's just a reminder that how do we know that what we're interpreting is true? So we're here, you and I are having these conversations, we're sharing interpretations, lessons learned, are we, is what Dr. Deming would say, "Is this worker training worker?" So, each of us are ignorant, and we think we understand Deming, and we're sharing it with others "well, I know, I know." Now, we can all be right, we can all be going off to the Milky Way. So I just wanted to say that, when I'm talking about diffusion from a point source and getting smarter and smarter and having these conversations within our organization. How do we know we aren't fooling each other? We don't know.   0:11:18.7 AS: I have a couple follow ups here. First of all, the 1991 Washington Post called it the Gang of Eight, as opposed to the Gang of Four, which was before that time, during the Cultural Revolution. And the Gang of Eight included seven men and one woman. And the Gang of Four, of course, included Mao's wife. So there's a little clarification.   0:11:44.6 BB: I wasn't sure if she was part of the four or part of the eight. I knew her name was in there somewhere.   0:11:49.0 AS: And the second thing you talked about the volatility of your feelings, your moods, right. And I just wanted to introduce the concept of volatility in finance, which is that volatility in itself is not bad. What's bad is correlation of volatility. So if all of you are upset on the same day, then it's just an absolute crash. But if one's upset on Monday and another one's happy and productive on Monday, then it starts to balance. And that's what we do in the world of finance is we combine correlation with volatility. And Harry Markowitz got a Nobel Prize in economics for coming up with the concept that risk can be reduced by understanding the correlation between assets and adding a highly risky asset to a Portfolio could, in fact, reduce the risk of the Portfolio overall, if the correlation between that asset and the Portfolio was, let's say negative or very low.   0:12:55.5 BB: Wow what you're talking about is the benefit of not being synchronous, being asynchronous.   0:13:04.2 AS: Correct.   0:13:05.1 BB: So you're up, I'm down, and I'm up, you're down, and then we can get through these periods. And yeah, and that's exactly what we're talking about. But you're right, I'm glad you brought that up because I've heard people talk about that as well. But that's exactly the point we're trying to make is, so for all those who think we ought to shrink variation to zero, I'd say, well, maybe there's value in variation, value in diversity of opinions. And also I have had people in the past say, "Well, so a Blue Pen Company is a bunch of people that go along to go along." I said, "No, it's a bunch of people that have strong disagreements on things and they share those disagreements."   0:13:49.5 BB: Now, at the end of the day by Friday, we've got to make a decision as to releasing this album whatever it is, because we've gotta ship. And we may arm wrestle, we may vote however we're gonna do it. So there can be disagreement. We have the ability to articulate where we're coming from. Borrowed from Edward de Bono, we can use a black hat and I can give you reasons why you don't think it'll work. You can call me on it and say, "Bill, how do I know it's your black hat and not what de Bono would call your red hat, which is my intuition."   0:14:26.4 AS: So if I say it doesn't work, you could say, "Bill, is that you don't feel it'll work or you know it won't work?" And I say, "Andrew, you're right. I have a bad feeling about it." I say, "Well, let's just be honest about it." But again, at the end of the day, we may vote. But we're gonna move forward. And what's not gonna happen is if you decide to take however we decide to make that decision, what there won't be a lot of room for is a bunch of "I told you so."   0:14:58.8 AS: Right.   0:15:00.4 BB: And we just we just dispense with that and just say this time, maybe the idea I had, we'll just have to wait till later and we're just gonna move on. So it's not to say it's a bunch of happiness and we're always in agreement. No, very strong relationships can have very strong disagreements. They just don't result in a civil war. Years ago, when my wife and I got married, she said I was just, it was lucky for me that she liked cats. I said that was non-starters. I said liking cats was a requirement. [laughter]   0:15:44.3 BB: So there's a few things that were non-starters. And if she didn't like cats, I'd have had a hard time with that. But on everything else, there's things we can disagree with. That's okay. All right. So given that I wanna talk about tonight is something that's come up in some other conversations recently. And it's about transparency. And then I have a quote that I've used in the past. I've once in a while attributed to Peter Senge, because I can't remember is actually Robert Fritz, a close associate of Peter Senge. And Fritz's comment is, “It's not what the vision is that is important. It's what the vision does.” And what I like about that is if you have a shared mental model of a Blue Pen Company. And I just began to appreciate how powerful it is that we have a shared vision. And relative to transparency, what I was sharing with some people is the transparency that exists in a Blue Pen Company, a Deming organization, a WE organization, an All-Straw organization and the transparency that which is as simple as me saying to you.   0:17:05.5 BB: Well, I say let's talk about the lack of transparency. I can meet a requirement, as we've talked about, an infinite number of ways to meet any set of requirements. And the letter grade is not A plus. It is not 100. It could be a D minus. I could leave for you the bowling ball on the doorway. And in a non-Deming Organization. I could meet any requirement you give me, Andrew, with the minimal amount of effort. Because all that we're measuring is that it met requirements. And so I give it to you and, and all you do is you look at the measurement and it says, "Yep, the car has gas." You're like, "Hey, I'm excited."   0:17:45.2 BB: Well, the black and white thinking allows me to hide a whole bunch of things. So if I said the car has gas. And you complain because it only has a quarter of a tank, I said, "Andrew. It has gas." But I thought in a Deming organization, I don't think we're gonna play those games. I think we're gonna have a lot more transparency relative to when I meet a set of requirements. Am I gonna leave the bowling ball on the doorway for you unilaterally? I don't think so. Maybe once I learn my lesson because I'm a new hire. I'm bringing something from where I used to work. But I think in a Deming environment, I think the transparency is gonna bring out the best in us.   0:18:33.8 BB: So I just want to throw that, that's part of where I'm coming from with transparency. You know, we don't have this murkiness as to, you know, where are they coming from? And. also we're going to be, you know, as Ackoff was, we're going to go to great lengths to be precise with language, and understand that efficiency is not effectiveness, that management is not leadership. And I think the better we have that clarity, I think that's a trademark of what that environment is about.   0:19:02.2 AS: It's interesting because, you know, the ultimate clarity is doing a run chart or a control chart on a process and seeing the outcome. And that's transparent and clear. And I've done a lot in my own management career by just getting data into a format that people can, you know, go back to and look at and think about. And just the transparency of that data can make a huge difference to the way people interpret what's going on in that unit.   0:19:38.9 BB: You're right. As opposed to the transparency of two data points, quality, I'm sorry, I think I've used this example. You can remind me of, you know, when I was at Rocketdyne once upon a time, and there was a meeting where the safety metrics, number of accidents, per employee in the first quarter was a certain level. Then in the second quarter, it went down. And I mean, the number of accidents per employee went down. Safety got better. And as you know, in this meeting with a bunch of directors and the VP and somebody says to the VP, why is safety improved? And their response was, because “We've let them know safety is important.” Well, who's the we? Who's the they? So, and, but imagine the transparency for somebody hearing that we've let them know. That's a way of saying, so you're, you're believing that because it went down, it's because of things we said, and they're not interested in safety.   0:20:45.3 BB: And then if it goes the other way, we're going to claim what? That they're not listening? So you're right. I mean, the ability, the transparency of looking at a set of data on a control chart and the realization that the process is in control. Then we look at the ups and downs and say, no reason for alarm here.   0:21:12.2 AS: The other thing that I thought relates to transparency is fear. In the sense that what is fear? Fear is, you know, a concern that something is going to happen is about to happen is in the process of happening, or, you know, something's happening to you and you're not being able to see, you know, what's going on. So I was just thinking, you know, another angle on transparency is, you know, reducing fear in an organization by being, you know, let more transparent.   0:21:41.5 BB: Yes. And, and I can even imagine, what's funny is that, a co-worker in my office, once upon a time. And. And she was upset with a decision made by the president at that time was my boss. And so she, so for about two years or so, she reported to me, lovely lady, lovely friend, great friend. So anyway, she was upset. She comes in. Did you hear the decision made? And I said, no, I didn't know. And she says, and she was really upset. And I don't know what it was that she was upset. And at some point she said something like, “I don't know what I'm going to do. I just don't know what I'm going to do.”  I turned to her and I said, if I were you, I would take this personally. Which caused her to laugh. And when I told her, again I get back to transparency, I said, "I may not agree with a decision, but I may never know the choices he had." And so in that situation, Andrew, there may be situations in a Deming company where for whatever reason, there is no transparency, we don't know the options, we don't know what was on the table, all we know is the outcome, and it could be because of, you know, Security and Exchange issues relative to, you know, stock prices, there's, there's all kinds of reasons we may not know.   0:23:03.4 BB: But in that environment, we may, we have to live with it. We just have to say, well, and when I look at it as, and I'm glad you brought that up. Because when I look at it as, there may be decisions, we don't know the choices, we don't know the criteria, we may never know. Instead of agonizing over it, I'd like to think that if we were in the room and knew what they knew and the options they had, we might well make the same decision. And that's something that I became excited about at Rocketdyne was, I didn't have to be in the room for a bunch of decisions, a whole bunch of decisions, I didn't have to be in the room. And what I thought was, if I can help people develop a better and better sense of what a Deming organization, how that operates. And then, and then practice, perhaps, you know, how might they handle a given scenario, and in fact, Kevin's mom, Diana Deming Cahill reached out to me in the late '90s, you know, late '90s, and asked if I would resurrect a Deming Study group for Los Angeles, which existed when Deming was alive, they used to meet at the LA Times.   0:24:51.4 BB: They had invited speakers. And after Deming died it dissolved, and she saw what we're doing within the Boeing sites and asked if I would, you know, work with her to resurrect that. I said sure, I said but here's the deal. When she explained to me how it used to work, invited speakers every month and I thought, that's a lot of work finding a speaker every month. And I said, and it's so easy to be, you know, sit in the back of the room and watch somebody talk I thought. I'm not, I'm not, I don't like that format. And so, a few of us spent a good deal of time coming up with a format. And we went from three hours to two hours and, and then came down to a really neat format that we held for a couple years. We met in two different sites. We met in Canoga Park. We met in the other group met in Huntington Beach where Diana would show up we first we looked at a location there LAX, that wasn't going to work. So we spent the first hour talking about reflections how we're seeing the world through a Deming lens, things that had happened since the last month that we're seeing, that we're seeing differently.   0:26:08.6 BB: That's the first hour. And then the second hour someone would introduce a topic and the topic would be, "How would a Deming organization do X." And what was neat was just to brainstorm. How would a Deming organization go about doing something, that may be way beyond our, our personal responsibility and it just allowed us to play in this space. And, and just, you know, wonder what is, what is going on there. And I throw that out in the spirit of transparency is, it was just to me it was just fun to just practice. How would you deal with, how would you deal with, how would you deal with. And that's what got me thinking that, now going back to, I think that if you get a diverse enough group of people with different experiences and perspectives I think the better they understand, yeah, where Deming and the others are coming from.   0:27:02.5 BB: I think we're going to see a lot of common decision making. And that was for me was very relaxing, that I didn't have to worry about "now they're going to make the right decision." I just thought, if they understand the process, and they use, you know, Edward de Bono's ideas to go through ideas. I thought, the best I can do is say, how did you reach this conclusion, what options did you consider who was involved in the decision making? I can ask those types of questions. I can ask, you know, did you include the supplier did you include... I can ask that. And once I understand that I'd say, if I trust the process. Then I have to trust the result, which goes back to transparency. So I no longer. I mean, that's what parents do - you trust. You raise your kids in a way that you help them develop a sense of a process. And then you just have to live with the results.   0:28:00.8 BB: And same thing as sports. You, I've seen coaches. When I was a youth referee, they're trying to micromanage every minute of the game and I thought it's too late for that you've got to do that at practice. And then once they're playing you just let them go. And that's a demonstration of how well you've prepared them.   0:28:21.6 AS: That's a great, you know, a great one. It's so, it's so amazing to see a team in action and a coach being able to kind of sit back and say now it's up to you. And, you know, I've trained you and everything I can. How would you, how would you wrap this up and provide people with how a Deming organization would apply transparency and maybe give, you know, some one or two ideas about how someone can leave this conversation and bring more transparency back to their organization.   0:29:00.8 BB: I think it's, goes back, to me it goes back to, as a point source within your respective organizations, listening to our podcast, you know, reading articles on, I mean, watching things on DemingNEXT and learning more. And, and yeah. Reaching out and finding people that are, you know, perhaps more knowledgeable than you about Deming's work or Ackoff work. And then Deming once said something about everyone's entitled to a master or mentor or someone, and I was very fortunate to be associated with some brilliant people that worked closely with Deming and Ackoff, and Ackoff himself and Taguchi. I would say, one is, what can you, what can you be doing to improve your understanding, with the appreciation of going off to the Milky Way.   0:29:51.6 BB: And then how can you then practice sharing that with others? Like we did going back to this Gang of Eight and what can be done within your respective organizations to create this group of one, group of two, group of three, group of four. And how might you work together to better appreciate what you think Dr. Deming and Ackoff and others are saying, how you might apply them? How can you support one another? And then, and at least, again, you're gonna have ups and downs, but I don't think there's any substitute for that. And many people I've mentored are solo people within their respective organizations. And what I keep telling them is you've got to find someone else to help you. You can't be the only one in that meeting lobbying for working on things that are good when everybody else is working on things that are bad.   0:30:46.4 BB: It's just gonna sound foolish but imagine being in a situation where you're lobbying for working on something which is good because you want to prevent it from going bad or improve integration. And then someone hears that remark and says, Bill, with all these challenges we have, I can't believe you're going off and doing that. Then imagine you're there in the meeting. And then after that person tries to sidetrack it, you say, "Bill, is that what you were trying to say?" And I say, "no, Andrew, that's not at all what I was trying to say." So you can come to my rescue. And when I'm being shoved aside, I've been in those sessions where I get shoved aside and it takes someone like you to be able to step in and say, Bill, did you say you wanted to do that? I don't think that's what you said.   0:31:10.5 BB: And that's what I would say is, increase the transparency amongst a small group, and then try to increase that transparency. And what becomes a lot of fun is, there are a handful of people at Rocketdyne, we can go into an office of any number of people and take turns exchanging things and reading. And we could see where things are going. And two of us, two or three of us can have a room of 10 and change the course of that conversation because we were incredibly transparent amongst each other. So I just leave it with that, Andrew.   0:32:21.8 AS: Well, Bill, on behalf of everyone at The Deming Institute, I want to thank you again for this discussion. And for listeners, remember to go to deming.org to continue your journey. If you want to keep in touch with Bill, just find him on LinkedIn. As you can see, he responds. This is your host, Andrew Stotz. And I'll leave you with one of my favorite quotes from Dr. Deming. People are entitled to joy in work. And, are you enjoying work?  

I began my life's work in two communities on opposite sides of Boston, one predominantly Black, the other predominantly White, both made up of hard-working, low-income families. For twelve years, I worked alternately as a community organizer, a journalist, and a counselor alongside people struggling to navigate circumstances largely stacked against them. Where they went, I went—to their homes, theirschools, the streets, the courts, even prison. The experience was a master class in hard-earned resilience on the one hand and learned helplessness on the other.That experience eventually led me to return to school to figure out how to inspire and empower people to create systems that work for them, not against them. As an undergraduate at Boston University and as a doctoral student at Harvard, I had the privilege of learning from and working alongside some of the world's best thinkers on how to navigate conflict and effect change in all kinds of systems from families(David Kantor) to organizations (Chris Argyris, Donald Schön, Ed Schein, Peter Senge) to nations (Howard Zinn, Roger Fisher).For the past 40 years, I have led long-term change efforts in some of America's most iconic businesses and cutting-edge nonprofits. Along the way, I discovered that it is possible to turn intergroup conflict into a powerful force for constructive change. Out of this fundamental insight, I developed an approach to conflict and change called Leading Through Relationships (LTR)TM with frameworks and tools captured in my own and others publications and used around the world by my colleagues and students.In addition to dozens of articles, I am the author of Divide Or Conquer, The Elephant in the Room, and Remaking the Space Between Us, and the co-author of Action Science with Chris Argyris and Robert Putnam. As a partner at the Monitor Group, I chaired Monitor University, and as chief executive partner at New Profit, I led a culture change effort that readied the firm for future growth.I share my life with negotiation expert and Getting to Yes co-author Bruce Patton, my husband of 30 years, a rambunctious border collie rescue, and a junkyard mutt.

In The New Economics, Deming said “The individual, transformed, will perceive new meaning to his life…” (3rd edition, page 63) But are we ever completely transformed? Discover why Bill Bellows believes that transformation is an ongoing process and how you can keep your learning journey going. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people apply Dr. Deming's ideas to become aware of how their thinking is holding them back from their biggest opportunities. And the topic for today is, in this episode 17, Diffusion from a Point Source. Bill, take it away.   0:00:29.6 Bill Bellows: And the title coincidentally, was the focus of my Master's thesis. We'll look at that later.   0:00:37.1 AS: It wasn't a rock and roll song. Yes, correct.   0:00:39.9 BB: No, not a rock and roll. [chuckle] Actually, Diffusion from a Point Source. Was that Mick Jagger or Keith Richards? Maybe it was Taylor. Maybe it was Taylor Swift. Okay. So some opening remarks, and then we'll get to today's feature. And I mentioned in the past, I go back and listen to the podcast, read through the transcripts, and it's very much like “Production Viewed as a System” - is to talk with people that have listened to it, listened to it myself and ask, have I... Are there holes in the explanation? Can I add some more clarity to it? The process I use for these podcasts is, some title comes to mind. I've got a long list that we started with at the very beginning, and then some other topics come up for any of a variety of reasons.   0:01:35.3 BB: And we'll have a title, have an outline, but then as we get involved in the conversation, something I say leads to something that you say leads to something that's not on the list. And sometimes some of those ad-libs, I go back and listen to and say, "Well, I don't know that sounded right. I just wanna add a little bit more clarity". Another thing I wanna say at the outset for those listening, is [chuckle] there is... Somebody posted somewhere on social media that one of the sessions was a total waste of time to listen to which I think is unfortunate. But what I like to say is, where I'm coming from to support The Deming Institute, as your ambition is as well, is to help individuals in respective organizations learn about Dr. Deming's ideas, try to apply them, deepen their understanding, explain them to others, and that's the target audience.   0:02:48.0 BB: So, for those who find that boring, well maybe this is not the podcast for you. And so, and the other thing I wanna say along those lines is, for the majority of my time at Rocketdyne, I had the responsibility of being a transformation agent or transformation person was part of my job. Now, I was brought in, I didn't have that job to begin with. The job I had to begin with was to lead the effort to provide training, facilitation of applications of Dr. Taguchi's ideas. And what I've shared in these podcasts is a lot of what I was doing early on was helping people put out fires.   0:03:38.2 BB: And that's not what Dr. Taguchi's ideas are about. His ideas are about improving the robustness of the performance of a product or service. Whereby what robustness Dr. Taguchi means is "it performs as an athlete incredibly well in spite of differing weather conditions." So the ability of a marathoner to run very consistent fast times in spite of the weather, in spite of the altitude. And so you're getting consistently high, or consistently faster and faster times. That's what Dr. Taguchi meant by, means by, his work means by "robustness."   0:04:16.2 BB: And what I was doing was using tools and techniques associated with his ideas to fight fires. And then, I got frustrated by that. And that led me to Dr. Deming's work, led me to revisit Dr. Deming's work. I had met him in 1990 and The New Economics came out in '93, and I had a couple of years of this frustration. The exciting thing was solving, getting involved, working with some really exciting people, and solving some very high visibility issues. But it wasn't breaking in as much as I would've liked into the, into the robustness piece. And when I came across Deming's work, I started to understand, it gave me a lot of food for thought as to why that might be the case. Now what is meant by transformation? And Dr. Deming uses that term, an individual transformed.   0:05:07.8 BB: And I had asked people that were close to him like, what is his operational definition of transformation? And when I explained it to them, I said, this is what I think he means this. And typically people say that's, they agree with that. And so my simple explanation of what I think Deming meant by transformation is as simple as, me saying to you, the professor to the student, “Andrew, how did you do on the exam?” Whereas I've said in the past, that makes me an observer of your learning to changing the question to how are, how did we do on the exam, where I become a participant? So I look at, so to me, the transformation Deming's talking about is that I no longer look around at things and see myself as separate from them. I look at myself as connected to them, and others being transformed or likewise seeing themselves as integral to what's going on, not watching it go by. Another reason I wanna bring that transformation agent piece up is part of my job, not part of my job, so I went from being mostly about Taguchi's work to mostly about Deming's work because I felt it was far more vital to focus on what Deming's talking about, the transform, how the organization and transform how the individuals operate. Another thing I wanna say there is what I think is interesting, if you look at the forward to Out of the Crisis and The New Economics.   0:06:48.1 BB: In Out of the Crisis, which I think was 1986 or so timeframe, Deming talked about the aim of this book is to help transform organizations. And then in The New Economics, he talks about the aim of this book is to help transform individuals. So he went through, he's shifted his focus from I'm trying to help organizations to I'm trying to help individuals. And that's what I'm hoping to do, interacting with you in these podcasts. So, on the one hand, I'd say to those listening, I don't know what your role is. If you're a transformation agent, that's one role. You may be an individual contributor, a senior software person, a marketing person, which means your job title does not include transforming the organization.   0:07:37.8 BB: So, what does that mean? It means some of what we're talking about may not apply to you. You may be personally excited about the Trip Report and, but it may not be your job to hold seminars within your respective organizations and go off and explain that to people. You may alienate people who think that's their job. So, I just wanna say, ask people, to be careful about what your role is in your organization. I've mentored many people and I'm used to going in and being the transformation person. And, one person I was working with, and she was all excited to wanna go share the Me-We Trip Report with her peers in this company doing software. And I said, "You can't do that". And she's like, "Well, why?" I said, "It's not your job". I said, "One is if you call a meeting to talk about transformation of the organization, or you get into that territory. I said, you're stepping on the toes of people who have that responsibility, perhaps. Or somebody's gonna say, wait, I thought we paid you to be a software engineer. Now you're over here. So, now you sound like you're astray, you're a loose cannon".   0:08:56.8 BB: Now I said, to this person, I said, now if you... There may be a place for you to say, "Hey, I wanna show you this neat solution.” If you think they're interested, ideally they ask you to show you how you did that. So, I think there's a difference when it comes to implementing these ideas, I would just advise some caution to people to not overstep their bounds and what it means to bring these ideas to the organization. So, I just wanted to say that.   0:09:32.4 AS: Yep. I just wanted to highlight the word transformation for a second. And the dictionary definition says, "transformation is a thorough or dramatic change in form or appearance. A transformation is an extreme radical change." And that's interesting, 'cause they say in form or appearance that you could have someone do a facelift that dramatically changes their face and the way they appear. But, has it been an internal transformation? Maybe, maybe not.   0:10:10.9 BB: Well, what's funny is, I mentioned that in previous podcasts, 'cause once a month for 17 years, I hosted an Ongoing Discussion where there'd be... I could have you on as a Thought Leader on a topic near and dear to you. And we send the announcement out and people would call in and it took a few years for Russ to agree to do it. And then, he eventually did, and he did it every January. Typically people would, every month be somebody different. But once I saw Russ's excitement by it, then I said, "Russ, every January we're gonna have you", we did it for four years, and every January I'd fly out to Philadelphia and be with him. So, the last time I did it with him, we were in his apartment. We were sitting pretty close together over the small desk. And in the sessions, the term transformation came up. So, the last session ends, we did four one-hour sessions over two days. The last session ends. And I turned off my recorder. And I said, "Russ, it just dawned on me that you and Deming, you and Dr. Deming both talk about transformation".   0:11:26.8 BB: And I said, "Dr. Deming talks about a personal transformation - I see the world differently.” And Russ looks at transformation as an attribute of a solution. That “we used to do it this way, now we do it this way.” And so, his is not transformation of an individual, but transformation of a solution. And I said, I just... I threw it out as I just, "You both used the word, but you use it differently". And I said something like, now I was waiting to see what he would say with that. And he looks at me and he says, "I see no value in that conversation", which followed by "let's go get lunch."   [laughter]   0:12:22.8 AS: Exactly.   0:12:24.0 BB: And so I thought, oh, I was really looking forward to exploring that space with him. And I shared that conversation with one of his peers later that night. And he said, "He said that?" I said, "Not only did he say that", he said, "You know what? I really wasn't surprised". 'Cause Russ was... It seemed to be a little bit too abstract for him. Anyway, but it's, but he would've put it, "What is this transformation stuff?"   0:12:51.0 AS: That, it's interesting because sometimes we talk about the why isn't Deming more widely accepted and that type of thing. And I think one of the things is that he's driving for transformation versus I think majority of people are providing information and here's how you do Lean, here's how you do this, here's how you do statistics or whatever, and here's all the information. And then you use that to to make better decisions. I think Dr. Deming was never about being better in our decisions but about how do we transform the way we think.   0:13:33.9 BB: Yes.   0:13:34.8 AS: And also the second part is that the idea of shifting from transforming an organization to transforming an individual. I guess an organization doesn't transform unless the leadership has already transformed or is in a process of transformation. So, therefore targeting the individuals for trying to help them get a transformation ended up being the most important or first step, I'm guessing.   0:14:00.2 BB: Oh yeah. No, I thought it was just so neat to see that shift. I don't know if we've talked that much in these podcasts about transformation. I'll have to go back and check. But what we were doing within Rocketdyne to help differentiate, 'cause language is so important. What do we mean by transform? Because it's a very casually used term and I was trying to, you know, with colleagues at Rocketdyne trying to differentiate what Deming's use of that term. 'Cause we liked the term but the challenge became if we used it did it adopt a meaning that he didn't have in mind in which case we're off to the Milky Way.   0:14:48.8 BB: But what we did was try to differentiate physical change from mental, a physical shift from a mental shift. I guess to me a big part of what he is talking about is going from seeing parts to seeing systems to seeing things as being connected to start thinking about as Edgar Schein would as Peter Senge quoted Peter Schein, Peter Senge quoted Edgar Schein, "Culture are the assumptions we cannot see".   0:15:21.5 BB: And, so I was focusing on is we talk about, there's culture, culture comes from the assumptions. The assumptions come from beliefs and that's associated with our thinking. And that's the space that I think has... is the space to be to really believe, to really implement what Dr. Deming's talking about for all those benefits we've been talking about. And so the word, so in the training we were doing in our InThinking Roadmap, we differentiated reforming and we said "reforming is a physical change. Giving things a new name, adding more steps to the process. It's change you can, it's rearranging the deck chairs on the Titanic." And there's nothing wrong. You can move people together to be closer physically but that doesn't move them together mentally. So, there's a sense of we want everyone to be in the same room physically but they're... But you can hear they're in separate rooms mentally.   0:16:22.7 BB: And we've talked about this in a Me Organization I hand off something which is good to you and if it's not good, you give it back to me. If it is good, you say thank you and I'm separated. I am physically and mentally separated and there's nothing wrong with being physically separated I have to hand off to you. But how about an environment where I am mentally, we are mentally connected because we're thinking together. So if you come back to me and say, "Bill I'm having trouble getting these things together". And I say, "Well, hey I can, I..." not only do I understand that I caused that but I can possibly do something about that. That's the mental transformation piece. So there's... I look at it as there's nothing wrong. I look at it as there's a place for transforming, reforming, moving things to be closer, minimizing number of steps. Nothing wrong with that. But that's not what Deming was talking about. He was talking about transforming which is a change of how we see the world. How we hear the world.   0:17:25.3 AS: Yeah. And when I look at the System of Profound Knowledge and we look at Appreciation for a System, look at Knowledge about Variation and Understanding the Theory of Knowledge and then Psychology, I would say the one you mentioned about Appreciation of a System is the one that brings true transformation because we are taught to look so narrowly. And when we start to look at the bigger system it just blows your mind.   0:17:58.9 BB: Well, it's...it... No, I absolutely agree. I can remember in the early ‘90s I had met Dr. Deming once and I thought that's fascinating. And, I put it aside and got buried in the Taguchi stuff and then began to see the issues as I had mentioned in previous podcasts as well as today. And I started thinking there's, there's something missing. And, in the Taguchi school it was, we need more tools, more advanced tools. That's not about transformation. There's nothing in Taguchi's work that was about the transformation that Deming's talking about. And I'm not aware of that mindset. Well, I've not come across that mindset in many places. I don't see it in all the...a lot of the traditional improvement techniques whether it's Lean or Six Sigma or Operational Excellence. I don't see that, that focus. I agree.   0:19:07.6 AS: And, I bought this book Guide to Quality Control by Kaoru Ishikawa.   0:19:11.2 BB: Yep, yep.   0:19:12.6 AS: I got it in 1990. And, but it's a great example of, the objective wasn't a transformation. The objective was understand these tools and maybe that leads to a transformation, maybe not. That wasn't what he was aiming for. He was saying, "Here's the tools and here's how you can apply them".   0:19:32.2 BB: Well, I used to debate with some co-workers and his, one co-worker in particular. And his mindset was, focus on the tools, and the language, in the conversation we're having, his theory was, "Get people to apply the tools and the transformation will eventually happen". I had the same thought.   0:20:00.1 AS: If that was the case, we'd all be transformed already because we're all applying tools every day.   0:20:04.7 BB: And 'cause we, I had heard a comment, I was at a Taguchi conference and I heard a comment. And as soon as I got back to my office, and this gentleman we're both at work really, really early, we'd go down and get coffee at a quarter to six, go back and sit in his office for a couple hours and just have some great, great, great conversations. And I shared with him, I was at a Taguchi conference and somebody said, the reference was, "You wait for the... " It was something, "The journey begins after the transformation starts". And as soon as I said that, he said, "I think it's the other way around", that the transformation happens after. And I thought to myself, I knew you'd say that, because that was his attitude. Get 'em to use the tools, get 'em to use the tools, get 'em to use the tools. And I kept looking at it as, no, that does not. Yeah. I mean it doesn't mean you don't do it, you don't do something. But I think when you begin to see the world and hear the world differently as we're trying to convey, to me that's when the rubber really begins to hit the road. That's when you move. And again, as we talked, there's nothing wrong with tools and techniques, but tools and techniques are guided by your understanding of the system and the other things. And it's just not enough to be a tool head.   0:21:48.7 BB: Other things I wanted, oh, okay. [laughter] So let's go back the cloud model from number 16. And what I did not reference again, 'cause I went back and looked at it and there's what we shared, but what I wanted to add to it was, one is the idea learned from Barry Bebb that you're an individual contributor trying to get ideas up to the cloud, the cloud being the executives in their meeting space, and the idea of handing off to somebody above you. And then the idea that that transfer is going to take a few times from person to person to get someone in the cloud transformed with an appreciation. And relative to Deming's work, it involved the transformation.   0:22:34.9 BB: If it involves trying to get Dr. Taguchi's up to the cloud, ideas to the cloud, manner involve what we're talking about relative to Deming's work, fine. But the other aspect that I then neglected to mention is what Barry's talking about is, is once it gets to the cloud, then what rains down on the organization is the beginning of, in our case, transforming the organization. That's the raining down. So the cloud is not just that place on high that things get up to, but the idea of a cycle that things then start to flow down. And so, I mentioned, you know, I got back from that very first meeting with Barry and went into my boss's boss's office and that I had had that meeting, and little did I know what I was gonna learn from Barry.   0:23:26.8 BB: And learning from Barry, you either go back to... You have to be in your organization, find somebody higher, and immediately I thought I wanted that person to be Jim for his influence. And so I would meet with him on a regular basis. And, and what I was looking for is, what could he and I do together? Because some things take time and some things can be done tomorrow. So I would go into him once a month with some ideas, give him some status of what's going on. So one time I went in and I had an idea, I'd mentioned to him that after every launch of a rocket with a Rocketdyne engine, there'd be a loud speaker announcement. And the loud speaker announcement might say, "Congratulations to the Space Shuttle Main Engine team for a job well done.” Congratulations to the Delta team for the engines made for the Delta vehicle or to the Atlas program.   0:24:24.3 BB: And what I shared with Jim is that I had mentioned that loud speaker announcement to a friend in facilities who was a manager in facilities. And I said, "How does it feel when you're in facilities and you hear that announcement?" And her comment was, "You get used to it."   [laughter]   0:24:43.9 BB: You get used to being ignored. Well, I mentioned to a friend in HR, and he shared with me every time he would hear that announcement in HR, he said he and the guy on the other side of the cubicle wall would stand up and give each other a high five and say, "Way to go", 'cause they were not in the announcement. So I went in to see Jim and I said, I mentioned the woman's name. I said, she said, "You get used to it." And he looks at me and he says, "I want everyone in this organization to identify with every launch." He said, "I don't care if you're in janitorial services cleaning the restrooms." He said, "I want everyone to identify." Well then I said, "Well, that announcement doesn't." And I said, "Could we change the announcement?" And he was about to write it down and he says, "Well, we can do that right now." I'm thinking, "Oh, baby." [laughter] So he calls up the Director of Communications who sits across the hall from him and says, "Would you mind coming to my office for a minute?" Okay. So the person comes into the office, he says, "Do you know Bill?" And the person said, "Yeah, I know Bill". And Jim says to this person, "Could we change the loudspeaker announcement to say from now on, "Congratulations to Team Rocketdyne?" And she goes, "Sure, Jim, we could do that." [chuckle]   0:26:17.9 BB: And so, I had a Taguchi class later that afternoon, and somehow I mentioned the announcement. I didn't mention what I had done, but I somehow made reference to it. And people were used to that. And I remember saying to them, so what if you aren't on one of those teams? And people just said... This is how we operate. It's part of the culture to celebrate those individual teams. And I remember saying to them something like, "Well, if that announcement ever changes, call me," or something like that. It was something like that. And sure enough, when the announcement was made within a week, but I felt it was something, I was looking for things that I could do to influence the culture. Little things that ideally could be, and you know, I was also appreciative of what could Jim do? Now, several years later, the announcements went back to what they were. I'm not quite sure why, Jim had moved on. For all I know the programs were tired of “Team Rocketdyne” where, Team Rocketdyne, it's Team Space Shuttle Main Engine. And so some of the people complained to me that the announcement had shifted, and I turned to one of them and I said, "You go and fight that battle". I said, "If you want it to change, you go, go let the communications person, you go fight for it". And the thing I'd like to, a couple other things I want to point out before we get into the features is...   0:27:55.9 AS: Just so you know, we only got, we got less than 10 minutes, it's a tight show today.   0:28:00.7 BB: Alright. Let's jump. Let's jump to Diffusion From a Point Source, Andrew.   0:28:04.2 AS: Yep.   0:28:05.4 BB: So my Master's thesis back in the, was right around the time of Three Mile Island, I was writing my Master's thesis. And for those who may not recall, Three Mile Island and somewhere in the hills of Pennsylvania was a nuclear reactor that nearly melted down and diffused. [chuckle] If things had gone worse, it would've diffused a lot of bad radioactivity downstream from a stack, from a point. And so, my Master's thesis was looking at diffusion, how very much like that. And what was funny is I would explain to aunts and uncles and family members, "What is your thesis about?" And I say, "Well, remember Three Mile Island? I said, what I'm trying to do is model how it is, how does that radioactivity spread out downstream? How does it go wider and wider and higher and higher? How does it spread like smoke does if you blow out a match and how does that spread?" That's diffusion from point source. And part of what I had in mind with that topic for the audience is for each of us being a point source on our respective organizations and how are we diffusing what we're aware of within the organization, which in part has to do with being a transformation agent or an agent of, playing a role in the organization.   0:29:32.7 BB: The other thing I wanted to point out is in, in my engineering studies, and the equations that we would use about diffusion, um, has a role here. And if you think of a bathtub, so I imagine you're in the bathtub, you've got hot water coming in and the heat from that water coming in. And I'm trying to think, yeah, imagine the water is lukewarm and you're laying in there and you want it to be warmer, so you crank up the temperature. And then you can begin to feel that hotter water hitting your toes and then spreading it - diffusing. And there are mathematical equations I was studying that have to do with that. And what the equations are about is how does the temperature at any point in the tub change, and how does it change throughout the tub? So there's two aspects of change, at a given point, how is it changing over time? And then how is that change spreading until it starts to fill the entire tub? And so it could be you've got a 100 degree water coming out or 120 degree water, and in time the entire bathtub is 120 degrees, in time, which means the diffusion has stopped because it's all the same.   0:31:04.0 BB: And then, a couple hours later, it's all about the room temperature. Well, the analogy I wanna make is imagine going off to a Deming seminar all excited by what you've learned, and you go into your organization and you try to diffuse these ideas or, or another way of looking at it is, I would be invited into an organization and present Dr. Deming's ideas. It's kind of a point source. And so the ideas come out and people feel that spread across the organization. But what tends to happen is within a week, everything's back to room temperature.   [laughter]   0:31:47.8 BB: And that's, and that's the idea being, Deming's ideas come in or whatever the ideas come in, and then they're spreading in space and in time, and then we're back to where we were before. What I was very excited about, most fortunate about, and what we were doing at Rocketdyne is that what's missing from that equation that I just explained to you is a point source. And so when you're modeling, when you go back to the thermodynamics laws that I was modeling, if in the bathtub, there's a... If you've got a source of heat, you're generating energy in that environment, then the bathtub's going to get hotter and hotter and hotter and hotter and hotter. But without that point source, that source of transformation, which is constantly going on, everything goes back to room temperature. So what we were trying to do at Rocketdyne was, how do we take the ideas we're given, integrate them with Ackoff's ideas and Taguchi's ideas and try to create...   0:33:04.1 BB: Not let things go back to room temperature, but what would it take in conversations amongst ourselves and sharing that with others, that we had a constant source of energy, which gets things hotter and hotter and hotter and hotter and hotter. When it comes to Three Mile Island, the point source was an out-of-control reaction. But what we were trying to do is create a, have an environment where a lot of energy was being created, and that led to rethinking what these ideas are about, bringing others into the room, whether it be Ackoff or others. And I find without that, eventually things just go back to normal. And so what is...   0:33:50.8 AS: And what is that back... The back to normal thing, is that, like if we think about gravity as a law, it's naturally gonna pull things back to Earth.   [chuckle]   0:34:04.7 BB: If you go back to room temperature, you go back to where you were.   0:34:09.3 AS: What is it that brings humans back? Is it the...   0:34:12.2 BB: Well, you end up, you go back to blaming the willing workers for the red beads. You go back to all the things that Dr. Deming's trying to pull us away from, and there's this natural force to pull them back to that, you end up with a change in management. Dr. Deming's 14 points of lack of constancy of purpose. And so what we're talking about with Deming's ideas is a source of ideas, energy to transform. And what we're fighting is, individually that we stop learning, individually we stop sharing, individually we stop doing something with it. And so you just unplug the point source and you'll be back to room temperature pretty quickly.   0:34:55.5 AS: So how would you... What is the main message you wanna get across to the audience about this as we wrap up?   0:35:03.0 BB: Message is, find a peer group that you can discuss these ideas with. And that's what's missing is find people you can discuss, listen to the podcast, pay attention to DemingNEXT, find people to share the ideas with, and out of it will come more energy. And, but the idea is that don't stop learning. Don't stop sharing. I am very fortunate that every day I have conversations with people around the world, and it's causing me to reflect on things that happened. And to me, it's helping me stay engaged, keep rethinking what the ideas we're talking about. And so the idea is that I think without that, then individually we go back to room temperature, we go back to where we were before we started exercising. And, but I think what I would like to think is that people listening to this podcast can find again peers to share it with and on a recurring basis. And so again, I'm talking with people around the world every week, and to me that's, part of this is what we're doing at Rocketdyne with these monthly phone calls is just staying engaged, staying in the game, staying in the game, staying in the game. So that's the diffusion from.   0:36:24.7 AS: And to bring it back to the beginning of our conversation, I think that, I guess transformation is when you don't go back to room temperature.   0:36:36.0 BB: It's an ongoing transformation. And this is... There's very few things Deming said I disagreed with. One of them is, and [chuckle] he said, "An individual transformed will create an example". I don't think there's any such thing as an individual transformed, I would say an individual, once their transformation begins but I don't... But thinking in terms of, "once transformed," and I think I mentioned on the podcast, 'cause I had a student in Northwestern years ago, and they're doing presentations at the end of the course on how the course hass impacted them, taking notes from their daily journals. And there were a group presenting that night. The other group was gonna present the next night. So one was anxious, one was calm, and I went up to one of the calm students and I said, "Yeah, so what's new?" And he turned to me and he said, "I'm fully transformed".   [chuckle]   0:37:34.3 BB: No, what we're talking about Andrew, is there's no such thing as... Because there's, if you understand the point source concept, there's no "fully transformed."   0:37:43.1 AS: Yep, that sounds...   0:37:44.6 BB: So then the question becomes, how do we enter and individually stay in that group?   0:37:51.4 AS: So transformation is an ongoing journey. Bill, on behalf of everyone at The Deming Institute, I wanna thank you again for the discussion. And for listeners, remember to go to deming.org to continue your journey. And if you want to keep in touch with Bill, just find him on LinkedIn. This is your host, Andrew Stotz, and I'll leave you with one of my favorite quotes from Dr. Deming, "People are entitled to joy in work.”

Unlock the transformative power of leadership with Bob Anderson, one of the most important thought leaders  in leadership development over the past 25 years..  During this conversation Bob and I journey into the heart of what it means to lead with resilience and self-mastery. This episode is a treasure trove of insights for executives seeking to navigate the often-turbulent waters of modern business with conscious leadership strategies. We delve into Bob's Jesuit education foundation, the innovative Leadership Circle Profile, and the pivotal role personal growth plays in aligning leadership with organizational culture and values.Prepare to shift your perspective on leadership as we dissect the evolution from reactive to creative styles, drawing upon developmental psychology and the wisdom of thinkers like Bob Keegan, Peter Block and Peter Senge, and others. We'll explore the challenges leaders face as they transition toward authenticity, vision, and relational competence, and how universal principles of leadership transcend cultural boundaries. The conversation illuminates the pathway to self-authorship, and how embracing one's full potential can lead to a dramatic transformation in leadership effectiveness.This episode is not just about leaders but the broader impact they have on the world. We'll examine how the business sector can instigate positive global change, the readiness of today's leaders to handle crises, and the challenges of steering organizations towards sustainability. Bob Anderson and I dive into the intersection of spirituality and leadership, showing how these realms can coalesce to foster innovation and reshape organizational culture. Join us as we unravel the capabilities necessary to lead in an era of complexity and change, and how you can apply these insights to achieve a profound transformation within your organization and beyond.For more on Bob, follow the links below:Bob's website: leadershipcircle.com Link to Bob's books:- Mastering Leadership: https://amzn.to/47L8Asq- Scaling Leadership: https://amzn.to/48IxF8x Unfazed Under Fire Podcast - Host: David Craig Utts, The Resilient Leadership Guy

Today's guest has been doing amazing work in this areas alongside Peter Senge, Daniel Goleman and colleagues at the IB, through the Center for Systems Awareness at MIT. Dr Mette Miriam Böll is the is the Co-founder and Executive Director of the centre, as well as the co-founded of The MIT Systems Awareness Lab with Peter Senge.  Her academic background is as a biologist specialized in the evolution of complex social systems, mammalian play behavior and philosophy of nature. Mette has a Ph.D. in organizational ethology and holds additional degrees in contemplative leadership and the philosophy and history of science.  She uses her training in these diverse areas to research how emotions and feelings are transmitted in social relations and how the resulting relational fields in turn shape the larger systems human beings are parts of, with a particular focus on education. Mette previously held a position as head of research at Metropol University College, a teachers' college in Copenhagen and before that she taught neuroscience of emotions. You can find out more about the Compassionate Systems Framework and upcoming trainings here: https://systemsawareness.org/introduction-to-compassionate-systems-framework-in-schools/ Social Links LinkedIn: @mette-miriam-rakel-böll Instagram: @centerforsystemsawareness

In this episode of AUHSD Future Talks, Superintendent Matsuda talks with Dr. Mette Miriam Boell, Co-founder and Executive Director of M.I.T. 's Center for Systems Awareness. During the interview Dr. Boell discusses her journey, the misalignment between public education and testing, the disconnection between public education and the real world, having conversations on the purpose of education, compassion in education, and preparing young people for emotional resiliency. Dr. Boell is a biologist and researcher with a specialization in the evolution of complex social systems, mammalian play behavior, and philosophy of nature. She holds a Ph.D. in organizational ethology and has extensive training in contemplative leadership and the philosophy and history of science. Boell's work primarily focuses on understanding how emotions and feelings influence social relations and, in turn, shape larger human systems, particularly in the context of education. She co-founded the Center for Systems Awareness with Peter Senge, emphasizing the integration of contemplative social-emotional learning and systems thinking in education. Boell also played a pivotal role in the Triple Focus Initiative and the Garrison Global Collaboration for Integrative Learning. In 2018, she joined MIT as a Visiting Research Scientist, working with The Abdul Latif Jameel World Education Lab (J-WEL) and later co-founded The MIT Systems Awareness Lab in 2022, where she is the Research Director. Her work at the Lab involves studying compassionate systems change in education and developing Systems Awareness methodology. Previously, Boell was head of research at Metropol University College and taught neuroscience of emotions. She is a key figure in various research and educational initiatives, focusing on generative social fields and living systems change.

This week's episode of Green Planet Blue Planet perfectly reflects Dana Meadows's messages from 1972 in her book Limits to Growth. More than a half-century later, humanity is still grappling with the same question. David Peter Stroh, author of “Systems Thinking for Social Change: A Practice Guide to Solving Complex Problems” dives into the subject of  empowering individuals to create change when the world needs it most. "People don't need enormous cars; they need respect. They don't need closets full of clothes; they need to feel attractive and they need excitement, challenge, acknowledgment, love, joy. To try to fill these needs with material things is to set up an unquenchable appetite for false solutions to real and never satisfied problems." … Dana Meadows from the book Limits to Growth, 1972  Stroh outlines systems thinking in this episode of Green Planet Blue Planet with host Julian Guderley, beginning with the enormous question: What does the world need most from people? Simply - it is a deeper appreciation of where joy truly originates. Taught by the advertisers in the free market, people expect joy to come from the acquisition of stuff. With the gifting holidays approaching, it's definitely on peoples' minds and weighing heavy on hearts as they are bombarded with continuous messages to acquire more and more things.  Stroh said research shows human joy comes from connecting: Connecting with nature, and being nourished by nature, connecting with other people, and certainly connecting with different experiences and different places. Starting out as a transportation designer in government, he ultimately gravitated toward the spiritual aspects of connections and his passion for acting, both useful to him in his next movement into the field of organizational development.  This led him to question the conventional approaches to organizational development to shift to a focus on the underlying visions and aspirations and the way in which individuals relate to each other and the larger environment. Stroh co-founded Innovation Associates in the 1970s with Peter Senge, who in 1990 authored a book on the art and practices of learning organizations, entitled The Fifth Discipline, based on their pioneering work on systems thinking, which is core to understanding the often non obvious connections between different parts of an evolving system.  Listen to the entire podcast and engage in the discussion to explore new perspectives on transforming our mindset for effective solutions to chronic complex issues, as well as navigating the paradoxes involved in gaining control of large and unwieldy systems. About Peter David Stroh David Peter Stroh is internationally recognized for his work in enabling leaders to apply systems thinking to achieve breakthroughs around chronic, complex problems and to develop strategies that improve system-wide performance over time. He has been described as “a magician” and “the master at providing interesting and useful ways to look at the complexity of systems thinking”, who “helped us tremendously in getting to the core issues” with “the mind of a scientist and the heart of a healer.” David is the author of the best-selling book Systems Thinking for Social Change: A Practical Guide for Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results (Chelsea Green, 2015), which readers praise as “an essential – and long overdue – guide to applied systems thinking” that “shows you how to enlist others in the effort” by “masterfully weaving metaphor, story, and practical tools” using “down-to-earth language.” --- Support this podcast: https://podcasters.spotify.com/pod/show/julian-guderley/support

In episode 16 we explore Peter Senge's timeless masterpiece, The Fifth Discipline, a fantastic resource that investigates systems thinking and the cultural underpinnings to create a learning organization…an environment rich in possibility for adaptive and collective leadership. Don't miss the chance to elevate your leadership and inspire positive change in your organization by engaging The Fifth Discipline. Resources in this episode The Fifth Discipline: The Art & Practice of The Learning Organization – Peter Senge (As an Amazon Associate, we earn commissions from qualifying purchases made through the Amazon links above.) To stay informed and sign up for our newsletter click HERE Contact us HERE to: Send us your comments Tell us how your Leadership Challenge experience went Or to let us know about specific topics you would like us to discuss on future podcasts

Cheryl Esposito welcomes Peter Senge, PhD., a Senior Lecturer at MIT, & founding chair of the Society for Organizational Learning (SOL). He is author of many books including The Fifth Discipline: The Art & Practice of the Learning Organization; Presence: Human Purpose & the Field of the Future; and Necessary Revolution: How Individuals & Organizations are Working Together to Create a Sustainable World. As a systems thinker, Peter sees the world as a plethora of possibility for collaboration and co-creation. He sees deep connection to self and to nature as key to successful and sustainable organizations that make a difference to our future. How do we do this in a world that values short-term results and immediate gratification? A world where we are told to leave our emotions outside of work and focus on killing the competition? Join Cheryl Esposito & Dr. Peter Senge as they explore leadership and the field of the future!

In this episode, podcast host, Matt Richter is joined by Nigel Paine, organizational learning and leadership expert. Together, they spend the whole episode exploring that nebulous and vague concept of leadership. They fail to definitively lock in a definition for leadership— thus demonstrating one of the inherent challenges organizations face when leveraging LD programs. But, more importantly, they look at what we can do, when we effectively develop leaders within organizational contexts. Leaders are all about managing… managing the context. No one style, approach, model, theory, or consultant prescription will work in all scenarios… of at all. So, what is one to do? Focus on flexibly adapting and managing that aforementioned context. Recognize that that there are so many different perspectives— the leaders, the followers, other players, etc. And then find ways to accept and leverage those different perspectives.In other words, leadership is utterly founded on adaptation and change. It is about systems thinking. To paraphrase Keith Grint, leadership is all about working to solve those wicked problems we face.Nigel answers the question about how we can predict or forecast whether someone will be a good leader. Which then leads to a discussion of how we conceive of leadership in our culture and how we describe leadership success.Below are some references and notes from the show:We referenced both Barbara Kellerman and Jeffrey Pfeffer:Kellerman, B. (2012). The End of Leadership. New York: Harper Collins. Kellerman, B. (2015). Hard Times: Leadership in America. Stanford, CA: Stanford University Press. Pfeffer, J. (2015). Leadership BS: Fixing Workplaces and Careers One Truth at a Time. New York, Harper Business. Matt mentioned some of the Warren Bennis and Burt Nanus management comparisons reference: Young, M., & Dulewicz, V. (2007). Similarities and Differences between Leadership and Management: High-Performance Competencies in the British Royal Navy. British Journal of Management, 19(1), 17-32. doi:https://doi.org/10.1111/j.1467-8551.2007.00534.xAnd the book from them is LEADERS: Strategies for Taking Charge.Nigel mentioned John Kotter. Here are two references that sum up his work nicely.Kotter, J.P. (2001) What Leaders Really Do. Harvard Business Review. December 2001.Adapted from A Force for Change: How Leadership Differs From Management (pp. 3–8), by J. P. Kotter, 1990, New York, NY: Free Press. General Electric's Crotonville Leadership Institute was actually opened in 1956, not in 1947, as Nigel stated. We referred to Keith Grint and his article:Grint, K. (2005). Problems, problems, problems: The social construction of ‘leadership.' Human Relations. 58 (11), 1467-1494.The originators of wicked and tame problems: Rittel and Webber.Rittel, H.W.J. and Webber, M.M.. (1973) Dilemmas in a General Theory of Planning. Policy Sciences. 4, pp. 155-169.Peter Senge and The Fifth Discipline. You can find the book anywhere books are sold.Winston Churchill. There are a ton of biographies about Churchill. Matt's favorite's are the William Manchester volumes. Neville Chamberlain reference: Self, R. (2013, September 30). Was Neville Chamberlain Really a Weak and Terrible Leader? Retrieved from http://www.bbc.com/news/magazine-24300094.Tina Kiefer— and others—  on the drawing a Leader exercise: https://www.nytimes.com/2018/03/16/health/women-leadership-workplace.html?smid=url-share Joseph Devlin: https://www.linkedin.com/posts/joseph-t-devlin_learningstyles-brainmyth-activity-7113156889688854528-RFWZ?utm_source=share&utm_medium=member_desktop

In this episode, Bob'nJoyce continue their exploration about what it takes to become a learning culture. Many organizations get stuck or bogged down because they are unable to adapt and change to remain relevant in the marketplace. Get paper and pen in hand for this episode as Joyce shares the conditions and practices to promote a learning culture. There's really good ‘stuff' here which is why we did it over two episodes. Come on in. Grab a snack. Welcome!

How can we think about the future today - and learn from it? How is the war influencing our thinking and action? Why are societies polarized, and can we overcome this polarization? Volodymyr Yermolenko, Ukrainian philosopher and chief editor of UkraineWorld.org, speaks to Otto Scharmer, a German-born American intellectual who introduced influential concepts like Theory U and presencing in an attempt to learn from the emerging future and act in a more creative way. Otto Scharmer is a Senior Lecturer at the Massachusetts Institute of Technology (MIT) and Founding Chair of the Presencing Institute. Through his bestselling books Theory U and Presence (the latter co-authored with Peter Senge and others), Otto introduced the concept of “presencing” — learning from the emerging future. Thinking in Dark Times is a podcast series by UkraineWorld. This series seeks to make Ukraine and the current war a focal point of our common reflection about the world's present, past, and future. We try to see the light through and despite the current darkness. UkraineWorld is brought to you by Internews Ukraine, one of the largest Ukrainian media NGOs. Support us at patreon.com/ukraineworld Support our volunteer trips to the frontline areas at paypal: ukraine.resisting@gmail.com

Cómo conseguir que en tu empresa, en tu organización, en tu grupo, se promueva el aprendizaje constante, el desarrollar nuevas habilidades personales que hagan que la organización también cambie, crezca, evolucione.En este episodio analizo el libro La Quinta Disciplina (The Fifth Discipline, 1990), del mítico profesor de MIT, Peter Senge, en el que desvelaremos la quinta disciplina, el pensamiento sistémico, y cómo las otras cuatro disciplinas lo hacen crecer y desarrollarse para conseguir crecimiento en las organizaciones, tanto individual como grupal y sistémico.Aquí puedes conseguir este libro:AQUÍ TIENES EL LIBRO "La Quinta Disciplina": https://geni.us/quinta En esta página encuentras las notas del episodio y todos los enlaces mencionados:https://librosparaemprendedores.net/298Ah! ¿Quieres recibir cada semana por email, gratis, estrategias y tácticas para ser mejor empleado, emprendedor y empresario? Suscríbete a mi email semanal aquí:https://librosparaemprendedores.net/newsletter ¿Quieres saber cómo aumentar tu velocidad de lectura? Mírate este vídeo y quizás hasta la dupliques en sólo 20 minutos: https://www.youtube.com/watch?v=V0VqCZlLuEc En Youtube y en Instagram estamos publicando también contenido exclusivo. Suscríbete ahora:Youtube: http://www.youtube.com/c/LibrosparaemprendedoresNetInstagram: https://instagram.com/librosparaemprendedores Además, recuerda que puedes suscribirte al podcast en:- Nuestra página: http://librosparaemprendedores.net/feed/podcast- iTunes: https://itunes.apple.com/mx/podcast/libros-para-emprendedores/id1076142249?l=es- Spotify: https://open.spotify.com/show/0qXuVDCYF8HvkEynJwHULb y seguirnos en Twitter ( https://twitter.com/EmprendeLibros ) y en Facebook ( https://www.facebook.com/EmprendeLibros/ ). This content is under Fair Use:Copyright Disclaimer Under Section 107 of the Copyright Act in 1976; Allowance is made for "Fair Use" for purposes such as criticism, comment, news reporting, teaching, scholarship and research.Fair Use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use.I do not own the original content. All rights and credit go to its rightful owners. No copyright infringement intended. Hosted on Acast. See acast.com/privacy for more information.

Cómo conseguir que en tu empresa, en tu organización, en tu grupo, se promueva el aprendizaje constante, el desarrollar nuevas habilidades personales que hagan que la organización también cambie, crezca, evolucione.En este episodio analizo el libro La Quinta Disciplina (The Fifth Discipline, 1990), del mítico profesor de MIT, Peter Senge, en el que desvelaremos la quinta disciplina, el pensamiento sistémico, y cómo las otras cuatro disciplinas lo hacen crecer y desarrollarse para conseguir crecimiento en las organizaciones, tanto individual como grupal y sistémico.Aquí puedes conseguir este libro:AQUÍ TIENES EL LIBRO "La Quinta Disciplina": https://geni.us/quinta En esta página encuentras las notas del episodio y todos los enlaces mencionados:https://librosparaemprendedores.net/298Ah! ¿Quieres recibir cada semana por email, gratis, estrategias y tácticas para ser mejor empleado, emprendedor y empresario? Suscríbete a mi email semanal aquí:https://librosparaemprendedores.net/newsletter ¿Quieres saber cómo aumentar tu velocidad de lectura? Mírate este vídeo y quizás hasta la dupliques en sólo 20 minutos: https://www.youtube.com/watch?v=V0VqCZlLuEc En Youtube y en Instagram estamos publicando también contenido exclusivo. Suscríbete ahora:Youtube: http://www.youtube.com/c/LibrosparaemprendedoresNetInstagram: https://instagram.com/librosparaemprendedores Además, recuerda que puedes suscribirte al podcast en:- Nuestra página: http://librosparaemprendedores.net/feed/podcast- iTunes: https://itunes.apple.com/mx/podcast/libros-para-emprendedores/id1076142249?l=es- Spotify: https://open.spotify.com/show/0qXuVDCYF8HvkEynJwHULb y seguirnos en Twitter ( https://twitter.com/EmprendeLibros ) y en Facebook ( https://www.facebook.com/EmprendeLibros/ ). This content is under Fair Use:Copyright Disclaimer Under Section 107 of the Copyright Act in 1976; Allowance is made for "Fair Use" for purposes such as criticism, comment, news reporting, teaching, scholarship and research.Fair Use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use.I do not own the original content. All rights and credit go to its rightful owners. No copyright infringement intended. Hosted on Acast. See acast.com/privacy for more information.

In this episode, Bill and Andrew discuss the shades of variation: meeting requirements, accuracy, precision, and precision around variety. Is reducing variation to zero a good thing? Plus, Bill and Andrew share stories that offer practical ways to think about these concepts. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people apply Dr. Deming's ideas to become aware of how their thinking is holding them back from their biggest opportunities. The topic for the day is The Paradigms of Variation. Bill, take it away.   0:00:28.1 Bill Bellows: Ooh.   0:00:28.1 AS: Exciting, exciting.   0:00:33.1 BB: Alright. So let me start off by saying this is episode number eight, and I wanna just make a couple comments about episode number seven, where we talked about "all straw" and "last straw" organizations also otherwise known as "me" or "we" organizations, or red pen or blue pen companies. And I just wanna burst a bubble and say neither one of them, neither organization exists, whether it's all or last or me or we. I view it as a... It's really a matter of which direction your organization is moving, it's a really simple model that I've seen get people to begin to appreciate what Deming's talking about, because I think that contrast is very much like a Deming organization versus a non-Deming organization. But instead of black-and-white thinking, there's really a continuum, and so I think... I just want to say at the beginning, it's really a question of which direction is your organization moving? Another thing I wanna throw out is... I don't think people know, I think absent an understanding of the System of Profound Knowledge, if you're in a last straw organization or a me organization, or a red pen company, I don't think you know that. I think if you become aware of Deming's work, you become aware of what could be. And I liken it to Dr. Deming saying, "How could they learn? How could they learn? The answer is frightening, how could they know?" So I think absent an understanding of The New Economics - Deming's work, I think it's hard to appreciate what you're missing.   0:02:11.4 BB: That you're being blamed for the grade, you're being blamed for the red beads. You're being blamed for the weather, if you're the weatherman. And the other thing that comes in mind there with that, "how could they know" is... There's a great video with Peter Senge, which he did a case with Dr. Deming, and there's a blog I wrote about it on the Deming Institute website if you just search for Peter Senge and my name. And you can find the blog as well as the link to the video. And in there Senge is talking about the present state of education systems and very much in this contrast of industrial and post-industrial, and he says, very much what it comes down to is, he says it's the water. He says, "We don't know what fish talk about, but you can be damn sure it's not the water." And likewise, I think people in a red pen company are not getting together. You and I talking about, "Andrew, this system sucks. I'm being blamed for the red beads," and I don't think we're the wiser. Now, if you turn me on to The New Economics. And we started listening to DemingNEXT and we became aware. But absent that, I think we're both frustrated, but we wouldn't know better. Alright, it's on the topic of variation.   0:03:30.8 AS: It's...   0:03:31.5 BB: Go ahead Andrew, you wanna say something?   0:03:32.4 AS: I was just gonna say that... That's where I think Dr. Deming's making the point of the difference between training and education. Education is the idea of bringing outside ideas into your mind, into your business, as opposed to training, which is trying to upgrade skills. And I had a little story of that when I was a head of research at an investment bank in Thailand. The whole job of a head of research is managing all these analysts who are writing research reports on company A, buy company A, sell company B for our institutional clients. And the job of a head of research is to try to manage that schedule. And you know that analysts are always gonna be interrupted and clients are gonna call, the market's gonna do this. So they're very rarely on time when they say that they're gonna finish something. So you're constantly scrambling for the morning meeting, because on the morning meeting you gotta have a story.   0:04:22.0 AS: And so that was just the job of a head of research. So I did that really well, managing them and, kind of, all that. And then I went to the number one investment bank, the number one broker in Thailand as the head of research. And I asked them, "So how often do you guys miss?" And they said, "Never." I said, "That's impossible." Because I've spent my whole career managing the flow of analysts. They said, "No, we never miss." When an analyst is gonna be on, they're always on. "And how do you do that?" "Well, we do a three-week-ahead schedule, everybody knows that you are held accountable for being that person on that day. And if you find out that you can't do it, you're gonna talk to someone else and rejigger it and say, hey, could you do Friday? And I'll do Monday the next week?" But they never miss. And I just thought, like the water, I never even knew I could go to a different level.   0:05:15.0 BB: Yeah.   0:05:16.8 AS: And then I went to a different level.   0:05:19.8 BB: Yeah, it's...it's the ability to step back. Alright, so on the topic of the paradigms of variation, I wanna throw out four words. Variety, variation, accuracy, and precision. A variety is, there's red beads and white beads, that's variety. There could be, eight different colors, that's variety, sizes of pants 32 waist, 32 length, that, to me that's variety. As opposed to variation is that a 32-inch waist or a gallon of gasoline, every time you go to get the gallon, you get a gallon of gasoline, it might not be exactly a gallon, that's variation. The reason I throw those out to begin with is that Dr. Deming is known in some circles back in the '80s, he was interviewed by somebody at the, I think at the BBC in England and an interview ends with him, with the interviewer saying, "Dr. Deming, if you could condense your philosophy down to a few words, what would it be?" And I thought, he's gonna say... He is just gonna reject that, that "I can't be condensed." No instead of that, he says, "Reduce variation." And I thought, "Oh, no... "   0:06:50.4 BB: So, and there are people alive and well today in the Deming community, who will quote that to me? "You know, Bill, Dr. Deming said, we gotta shrink variation to zero." And I said, "So, is he saying we all ought to be the same size? We ought to be the same skin color? Is he saying that he doesn't like diversity? What does that mean? And same religion?" I mean, you could look at religions as variety, and then you could say within each religion there's variation. So part of what I wanna get at today is what I think is confusion as to what he meant by shrinking variation to zero. So there's variety, variation. Accuracy is that when I get a gallon of gas, is it a gallon, or is it a couple ounces high, a couple ounces low? You go to the gas station, you'll see a sticker on the pump that says that it was calibrated to some standard, when you go to buy a pound of meat, are you getting a pound? Are you getting 15 ounces? And so the National Bureau of Standards is looking at accuracy, are all these things... Is every customer in the United States getting a gallon's worth of milk?   0:08:15.3 BB: Now, so that's accuracy. Precision is the idea that you get the same value each time, so I could go to the scale and it measures exactly a pound, exactly a pound, exactly a pound. But is that pound the same pound as the National Bureau of Standards pound? So I could be. 0:08:37.3 BB: Sorry about that. I could get the same value each time, and that's precision, but that's not to be confused with accuracy, so I just wanna throw those terms out. Relative to shrinking variation to zero, shrinking variation to zero which I, for the record, do not believe in. Dr. Deming would say anyone could accomplish anything if you don't count the cost. I think if you start to look at what is the benefit of having less variation versus the cost of that, then we can get to some point that makes sense economically as in The New Economics. But this idea of driving defects to zero, driving variation to zero without looking at cost.   0:09:24.1 BB: And you can look in The New Economics, we'll come back to this in a future episode. He definitely had in mind that you have to consider the cost, in fact, Dr. Deming would say, anyone could accomplish anything if you don't count the cost. But there's a... What I wanted to reference is a book by Peter Block called 'The Answer to How Is Yes' and what Block talks about is... Could be like, how...we get focused on, we're gonna go off and reduce variation, we're gonna go off and drive variation to zero or non-value added to zero. What Block talks about that I really appreciate, that I think Dr. Deming appreciate is, why? Why did... Let's step back a minute, and so part of what I wanna get at tonight in this paradigms of variation is the 'Why' piece. Okay. So the first example I wanna look at a variation is throwing darts okay? And hopefully that makes sense, you're throwing darts in a dart board and imagine meeting requirements is being on the dart board, so imagine it could be a foot in diameter.   0:10:29.4 BB: And in terms of meeting requirements, you wanna be on the dart board. So I throw it three times, and if you get three that are really close together, they may not be on the bullseye, and that says, I'm very precise, but if the three are not on the bullseye, then that's not very accurate. So again, throwing three and getting really, really consistent is one thing, but then how do I move that to the bullseye? So that's an idea that I could first focus on precision, and then often I find that if I could just slightly adjust my release or my arm, then maybe I could then move it over, so I wanna look at that.   0:11:14.7 AS: And moving over is accuracy or?   0:11:17.5 BB: Moving it over is accuracy.   0:11:19.2 AS: Okay.   0:11:19.5 BB: I mean, so the first thing could be, I'm just looking for three...   0:11:22.5 AS: Get on the board.   0:11:23.6 BB: I wanna be consistent.   0:11:25.9 AS: Yep.   0:11:26.6 BB: And then make the adjustment, 'cause I find often it's easier to make the adjustment, I think it's a lot of work to get consistency. So I just want to separate those out as two different strategies.   0:11:39.2 AS: Yeah, just go to the bar and start throwing darts and you'll see it's a lot of work. Yep that helps, that helps, that helps us to understand it.   0:11:45.9 BB: Alright, so next. Next I wanna talk about what I refer to as the Two Distributions Exercise, and so here's the context. Imagine that you are in the procurement organization, and your job is to make a decision as to who to buy a given product from. So your company goes out and gets quotes from four different suppliers, and they provide you with the information. And for simplicity, let's say what you're buying are these metal tubes and... Short metal tubes perhaps used in plumbing, they're a given length, a given diameter. And imagine these four suppliers come back to you. And again, you're the procurement person, "Who are we gonna buy from?" They come back and they say, they quote you the price, and they quote you exactly the same price. All four of them quote you exactly a dollar each, $10 each. It's like, "Holy cow, they're the same price."   0:12:46.2 BB: Imagine also, they quote the same delivery schedule. So you've got a plumbing supply, you need lots of these, they all tell you they're gonna give you the volume that you need. So I think, "Gosh, volume-wise that's the same, cost-wise, it's the same." Now imagine what they tell you is relative to meeting the diameter, let's say it's the outer diameter is really critical to how these things fit together. And they quote you and say, "All the outer diameters will meet requirements." They're gonna take care of the scrap and they're gonna get rid of the red beads. All the tubes they will send will meet requirements, guaranteed. And you're thinking, "I want that same schedule, same costs, same quality," now what? Well, now imagine they send you the distributions from the control charts and they tell you that these distributions, you're thinking, "Holy cow, these suppliers are using Cisco process control." And they provide you with the histograms, and they say, "These distributions will never change, shape or location." Holy cow.   0:13:49.6 BB: And then added onto that is that you're gonna use them as is. So you're not gonna take them and modify them, you're just gonna bring them into the inventory and send them off to the plumbers to use. So you're saying, "Okay, the process is in control, the level amount of variation, location is predictable, stable, forever. How could I go wrong?" And then the last thing they tell you is, procurement that, "Here's the lower requirement, here's the upper requirement, and here's the ideal value." And so then you end up with two distributions. If I was confusing, I meant to say two, not four [chuckle]   0:14:24.1 BB: Alright, so imagine you've got two suppliers and the one distribution goes from the lower spec to the upper spec. And let's say it's a normal Gaussian distribution and it starts at the low end, goes up, high in the center, then off to the other, and that's supplier A and then imagine the other supplier uses 10% of the variation, but is towards the upper spec so it's far more uniform, but it's off of the ideal value. And so I've been using those two distributions with people as an ideal scenario saying, "You're never gonna have all that information, let alone that's all the same." And very deliberately, what I want people to do is say, if it's the same price, same schedule, zero defects, guaranteed, distributions never change and you're looking at the lower spec, the upper spec, and you're saying, "Okay, so one distribution, it has more variation, but the average is right in the middle, which is the ideal value. And the other one is shifted towards the high end of the tolerance, but incredibly uniform," who do you choose?   0:15:38.3 AS: So it's a tall curve?   0:15:39.4 BB: It's a very tall curve, let's say it uses 10% of the variation, 10% of the tolerance and so I've been using that going on 30 years, and I'll have 30 people in the room and I'll ask them to write down on a three by five card, "Who would you buy from?" And I'll say, "Here are the choices you can buy from the, the one that's the widest, we'll call that supplier A and supplier B is the narrow one to the right, or You could say it doesn't matter." And what I find is incredibly consistent inside and outside of Rocketdyne and literally around the world is the majority of people will take the narrow distribution, to the right will call that supplier B, what I ask them, "Why do you like supplier B?" To a person they will say, "It's more consistent, there's less variation." And I say, "Less variation from what?" "Well, less variation from each other." Well Andrew, that's precision.   0:16:40.9 BB: And then I ask the others, and my find is three quarters of the room will take that distribution, the one which is precise. And for the ones who are focusing on the wider distribution, where the average is on target, I say, "Why do you like that one?" And they say, "Because it has less variation from the ideal value." Alright? And so I wanna throw that out is part of the confusion I find inside and outside of the Deming community, in the world of Six Sigma quality distribution B, using a smaller percent of the tolerance, is, has the higher process capability index. 'Cause what that index is doing is comparing the amount of variation, the width of the variation to the overall tolerance. And the idea that you're using a smaller portion is valued. And I said, "Okay, well that's not quite the same as what Dr. Taguchi is talking about. What Dr. Taguchi is talking about," and this one we'll get into in a later episode, "is the closer you are to the ideal value, what you're doing is affecting how this is used in a greater system, so if I'm at home cutting a piece of wood to a given length and I want it to be closer and closer to the ideal value, then what I'm gaining is making it easier to put that piece of wood, or whatever I'm making, together.   0:18:00.5 BB: And I find that people who preferred distribution B are really confused 'cause in a big way what they're saying is, "I don't care about where I am within, all I care about is using a small portion of the tolerance." And then when I press on that more and more, they say, "Well, I want fewer and fewer defects." I said, "Well, zero defects is guaranteed, so if you really believe in zero defects as the goal, then you should have said it doesn't matter." And so the reason I wanna talk about the paradigms of variation is that one: variation is one of the elements of the System of Profound Knowledge and it's not just the variation in the number of red beads, right?   0:18:58.0 BB: And not to dismiss that the variation of the red beads is caused by the system. But what I've tried to bring to these episodes interviews with you is what I learned from Dr. Taguchi is the variation in the white beads and what is the impact of the variation on the white beads. And if we ignore that, then what we're saying is, "As long as you meet print, that's all that matters at the end of the day." And I'd say if that's where you're going then, then you could do the same thing with Lean or Six Sigma operational excellence. What differentiates Dr. Deming's work, I believe in terms of his appreciation of variation as an element of Profound Knowledge, is what he learned from Dr. Taguchi. That the closer we are to the ideal value, that affects how the system, which is another element of Profound Knowledge, comes together.   0:19:53.8 BB: All right, so going back to those two examples, what I started to do, one is I was detecting that less variation, less, I was detecting within Rocketdyne and elsewhere that there was a far greater regard for less variation, less variation from each other than being on target. And I was just wanting to one; find out why does it matter if all you have to do is meet spec? Why does it matter? So relative to the paradigms of variation, and this was back into the mid '90s when I was working with some people in manufacturing and was greatly confused over this, and the confusion was, "Is it enough to meet print, Bill? You're not sure? And then we've got these capability indices. We want to use a small portion of the tolerance and then we've got this, "Bill you're telling we wanna be on target, help me understand that."   0:20:49.7 BB: Was what these guys were asking for. And the paradigms of variation that I come up with. And I described it, I said, "Well, let's look at it this way." I said, "There's this thing called... Let's call it paradigm A, and Paradigm A is meet print." All that matters at the end of the day, we wanna meet spec. So.   0:21:06.4 AS: When you say meet print, print is a kind of a word that maybe not everybody understands what that means.   0:21:12.7 BB: Thank you.   0:21:12.9 AS: What, that means spec?   0:21:13.6 BB: Meet the requirements.   0:21:14.6 AS: Meet the requirements.   0:21:15.6 BB: Meet the requirements. And so we want the meeting to start anywhere between here and here. And as long as we're in between... So "meeting requirements" such that everything is good, is paradigm A. And so if you went back to those... Looking at those two distributions, if you said it didn't matter which one to take, that would be the paradigm A answer. And that's rarely the case. And so what I was poking at with people is, "You tell me you're striving for zero defects, and then when I give you that information that there's zero defects, why does that not trigger you to say it doesn't matter?" Because there's something else going on. So then the idea that we want incredible uniformity, precision, that's what I refer to as paradigm B.   0:22:07.3 BB: And as I mentioned earlier, that is the dominant choice. We want narrow distributions. We want what people refer to as "piece to piece consistency" to be differentiated by the second most popular answer is being on the ideal value what Dr. Taguchi would call the target, which is what I refer to as paradigm C. So in explaining these three paradigms to these manufacturing folks, I said each of them has a goal. So the goal of paradigm A is to meet requirements, but they not only have a goal, they also have an approach. And their approach typically tends to be, "If you're slightly out measure again, if you're slightly in you're good. Can we change the requirements?" And so I thought as... The paradigm A solutions are all about playing with those lines, moving them in, moving them out.   0:23:01.1 BB: Paradigm B, which has a lot to do with, I find within Six Sigma quality, is we wanna have a given fraction of a percent of the tolerance. And these indices, the Cpk Cpk, Cp Cpk, and others, there'll be goals of, "It needs to be 1.33 or 2.0, or 1.67, and we wanna strive for Six Sigma quality." Well, the question I ask those people is, "How much money are we gonna spend to achieve Six Sigma quality? And is there a corresponding benefit?" And I don't get an answer. But so the paradigm B approach would be to take the distribution, and try to make it narrower, but narrow to the point that we're only using, 10% of the tolerance. And again, what bothers me about that is that it's not addressing what Taguchi's talking about, which is what we're doing at home.   0:24:04.8 BB: Whether it's baking something, we want the temperature to be close to 350 or, whatever it is we're doing. We're, looking for accuracy in how we're pulling something together, is we're looking for an ideal value. And there, what we're trying to do is, as I mentioned earlier, we're striving for, "Can we get precision and then can we make the adjustment to achieve accuracy?" And instead of just saying, "We wanna achieve some given value." To me, what I tell clients I work with and students in my classes is, "What is it gonna cost to achieve precision, to then focus on accuracy? How much money are we gonna spend on that? And what is the benefit?" And the benefit will be improvements downstream, which is looking at things as a system. And what we'll talk about in a future session, looking more at this is examples of things I've been involved with, that address this idea of not reducing variation to zero, but to me it's about managing variation and having the appropriate amount of variation, knowing that it could never be zero.   0:25:18.1 BB: But, does it...am I in a situation where meeting requirements is all I need to be. In the world of baseball there's a strike zone. You've got a batter coming up who can't hit the ball no matter what, and you say, "Well, it doesn't matter where it is. Just get it into the strike zone." The next batter comes up. And that batter is very determined to make... And you're trying to get the ball around the bat. Now it depends on where you are within the strike zone.   0:25:46.6 BB: Alright. So the other paradigm I wanna get into, and then we'll call it over, is, paradigm D. So there's A, is meet requirements, that's all that matters. B is, I'm looking for precision. C is, I'm looking for precision followed by accuracy. Paradigm D when I explained this to Dr. Taguchi in the late 1990s, and he said, I need to differentiate having one ideal value so I can be working in a place where all the tubes we make are one inch in outer diameter. And, so there's one ideal value, well, maybe what the company is doing is getting into variety and having different outer diameters. One inch, half inch, three-quarters of an inch. And in each case they're looking for accuracy, but accuracy around different values. And that's what Dr. Taguchi would refer to as... Well, he and I agreed to call it paradigm D, which is precision around an ideal value. But depending on your product line, you may have ideal values for different customers. And that's called variety. And so paradigm D is about precision coupled around varieties. So I just wanted to throw that out as well in our session.   0:27:16.7 AS: And the risk that you're highlighting is that somebody who's skilled in Six Sigma or some other tools will be patting themselves on the back, that they've got a very narrow distribution in that... And it's inside of spec and therefore they've done their job.   0:27:39.4 BB: Yes. Well...   0:27:40.1 AS: And what you're highlighting is that there is, there is an additional cost to the business or additional benefit if that narrow distribution could be moved to the target value?   0:27:58.2 BB: Well, here's what I've seen. I've seen organizations go from a really wide distribution where, in the assembly process, they need all those different sizes to put the puzzle together. And then somebody comes in and shrinks the variation to a fraction of that, not taking into account how they're used, and instead of going around and having all the different sizes to put the puzzle together, they can no longer do that. So what I'd say, I've seen plenty of examples where a given amount of variation that people are used to, that they're accommodating could be quite well until somebody comes along and gets rid of those other options.   0:28:48.2 BB: So I've seen variation reduction gone sour, a few times leading to some near catastrophic failures of a rocket engine because we're just looking at something in isolation. And, so I went to a very senior executive in that timeframe and I said... 'cause there's this big push in the company and we gotta reduce variation, "We gotta reduce variation." And I went to him and I said, "If we have a choice between shrinking the variation and doing nothing, I'd say do nothing." And he is like, "Well, what do you mean?" And I went through and explained this scenario with him and he said, "Oh, I've never seen anything like that." And I thought to myself, "You must have worked for companies that make the tubes, but don't use the tubes."   [laughter]   0:29:33.4 BB: I said. And so, this is why when I hear people talk about reducing variability, reducing cost, trying to make improvements, and again, we'll look at this in a whole nother episode, is my concern is are they thinking about that part in isolation? Are they thinking about how that fits into a greater system? So whether it's reducing the variation in the outer diameter, whether it's reducing the cost, if they're focusing on that as a KPI, and not looking at how that KPI fits into a greater system, I'd say I'd be nervous about that.   0:30:17.4 AS: One of the interesting examples I remember from when I was young and in maybe business school or whatever, was when Toyota came out with Lexus and they talked about how they spent a huge amount of time reducing variation in every part so that you had a much smoother and more quiet ride, and the reliability was better and better. And they talked about the pursuit of perfection was the tagline that they did. But it made sense to me that, many people would be... Many companies are satisfied with a certain amount of variation.   0:30:54.8 AS: When if they could get it more narrow around the desired outcome, then the knock on effects, particularly for a new company, maybe for an old company, and the knock on effects basically lead people to go, "Go back we want more variation," because you're screwing up everything downstream. But if you're building an operation where you can get more and more narrow distribution around the target output, the target desired output, then you're bringing benefit all the way down the line for the business. What have I got right and what have I got wrong out of that?   0:31:33.2 BB: Well, that's fantastic. And a couple things come to mind. I really appreciate that question. Andrew, if you were to do a Google search for Dr. Taguchi and Toyota, because this idea of being on target associated with what he referred to as the quality loss function, which again, will be a focus of another episode, I'd rather one, look at it as an integration loss function, just to reinforce the idea that being close to the ideal value is about improving integration. And that's it.   0:32:12.7 AS: When you say integration, what do you mean?   0:32:15.5 BB: Who's gonna use that tube? What are they gonna do with it?   0:32:18.1 AS: Okay. So downstream, integrating the process with the downstream.   0:32:20.5 BB: And so if I'm not looking at how the doctor fits into the system, how the tube fits into the system. So what I find is in the Taguchi community, people will say, Dr. Taguchi worked with Toyota back in the '50s and '60s. Dr. Taguchi and Deming met for the first time in the mid '50s in India. Dr. Taguchi was honored with the Deming prize in literature in 1960, and they would've met then. Don Wheeler in his books on Statistical Process Control, and inside the cover it will say, "In September 1960, a new definition of quality being on target with minimum variation." So there's all that. So what I've tried numerous times over the last 30 years is searching for documentation of Taguchi's influence on Toyota. I found nothing.   0:33:10.7 BB: And, so here I'm flying back from Japan, having gone there while Rocketdyne was owned by Boeing to explain these concepts to people at the Mitsubishi Heavy Industries, which is the largest aerospace company in Japan.   0:33:25.1 BB: There was a big partnership going on between Boeing, the division I worked for at Rocketdyne was part of Boeing. And, Boeing's, at that time, largest supplier in the world was MHI. So I was on a study team to go over there to... And I explained these ideas to them. They knew nothing about this. They were focusing on uniform... They were focusing on... Their quality system was precision, not accuracy.   0:33:47.6 BB: And I was explaining what we were doing with that. Well, flying home, I was sitting in business class, sitting next to me is a young engineer, flying out of Tokyo. He is Japanese. And now we started talking. Turns out he is a graduate of Cal Poly San Luis Obispo in California working for Toyota at the NUMMI plant. And I explained to him red pen and blue pen companies, he loved it. I explained to him the paradigms of variation. And he says, "Bill," he says, "I'm coming back from working with supplier to get them to focus on the ideal value." He says, "That is the thinking we use."   [laughter]   0:34:29.2 BB: He says they wanna change the tolerance. And I'm telling him, "No, you've got to hold that target value." So you can search the Internet, you won't find this. And so there's two data points I want to get before we close. So one is that the majority of the flight coming home was me explaining this stuff to him, and then afterwards maintaining a relationship with him and his boss and looking to see if I could learn more.   0:34:56.0 BB: But he was... For him to say, "That's exactly what we do." Well then I spent several years poking Dr. Taguchi about his loss function concepts and all, and he said, "No company in the United States uses the loss function." And I said, "Really?" He says, "No." He said, "The leading users in Japan are Toyota and Nippon Denso," now known as Denso, a major supplier to Toyota.   0:35:21.1 BB: And I said, "What do they do with it?" He says, well, he says, "Bill, they have a database of loss functions for how different things come together." He says, "They have a database for the impact of variation." And I said, "Really?" I said, "How do they use it?" He said, "They use it to guide their investments." That's what you're talking about, Andrew. But you won't find that on the Internet. I've not found that in any literature.   0:35:51.1 BB: So, those are two things that I hold there. I believe Toyota is using this somewhere deep in the organization as evidenced by this young guy. And my interest is to expand that appreciation within our community in The Deming Institute, that it is not about uniformity. It is not about precision. And, that improving precision could make things worse. [chuckle] If you're not focused on accuracy, then the question becomes, "Is every situation worth accuracy?" And the answer is, "No. You've got to look downstream."   0:36:29.6 AS: Okay. Now it's time for me to ask the question that was asked of Dr. Deming.   0:36:34.8 BB: Okay.   0:36:35.9 AS: Explain it in one short sentence. What do you think the key takeaway is from this excellent discussion?   0:36:44.8 BB: I think what's really important is the need to manage variation, which is the same thing as Akoff would say, the difference between managing actions and managing interactions. The idea is that how I accomplish my task depends upon how you're using it. And so for me to blindly meet a requirement from you not knowing how you use it, well, whether that's you asking me to clean the table and I don't know anything about the table, you saying, "I need you to meet these requirements."   0:37:21.2 BB: You saying, "I need this by tomorrow." And I say, "What do you mean by tomorrow, Andrew? Tomorrow at eight o'clock, tomorrow at nine o'clock?" And so I think what Deming's talking about is if I just blindly take a set of requirements and meet them in a way that I interpret without asking you for clarification, is not teamwork.   0:37:41.7 AS: Great.   0:37:44.1 BB: So I need to know how you're using this.   0:37:47.1 AS: And, that's a great lesson. And I think what it's telling us is the idea of communicating and cooperating and getting to the next level has to do with really understanding what the next process is doing with it, and how what you're delivering could be improved so that the improvement is measured by a benefit to the next and the next and the next profit process. Not as a loss to the next one, which is what you explained about if variation got reduced, all of a sudden people weren't built for handling that.   0:38:23.2 BB: Well, and let me throw one other thing out along those lines. And as a colleague of mine in Amsterdam says to people in the Lean community says, "How does Lean...how does implementation of Lean explain why we love Toyota products? How does it explain the reliability of the products? We buy nothing but Toyotas." Now, we've had bad luck with Toyotas, which people I met in business school classes told me, "You never buy anyone's first model even Toyota."   0:39:03.8 BB: So we will only buy Toyotas, but we'll never buy the first model year. And I'm buying it because I want it to start every single time. I don't want a car where I've gotta replace the water pump. And so for our listeners, if you wanna have customers revere your products for the reason, I think, many people revere Toyota products, I think what we're talking about tonight is a significant part of what makes those parts come together and those cars last so long.   0:39:41.3 AS: Bingo. Bill, on behalf of everyone at The Deming Institute, I want to thank you again for the discussion. And for listeners, remember to go to deming.org to continue your journey. This is your host, Andrew Stotz, and I'm gonna leave you with one of my favorite quotes from Dr. Deming, which is, "people are entitled to joy in work."

Darcy Winslow is an inspiring leader whose decades of experience at Nike and sustainability-focused nonprofits have cemented her legacy as a forward-thinking, values-driven executive. In her time at Nike, Darcy focused on how the company could employ sustainable practices in footwear and apparel manufacturing. As a part of this process, she created Nike's groundbreaking Sustainable Business Strategies Division and set her sights on sweeping systems transformation within the company. Darcy was able to marry Nike's distinct approach to design and creation with the innovative spirit inherent to sustainability work. Darcy left the company in 2008 to further pursue these goals, founding the Academy for Systems Change and the Magnolia Moonshot 2030 project. She and her collaborators empower current and emerging leaders with the skills, networks, and values needed to tackle the climate crisis via global systems change.Darcy joins Roy to discuss her foundational experiences at Nike, the necessity for authenticity in effective leadership, her vision for building networks of future leaders and system thinkers, her unique perspective on assembling teams that can collectively work towards widespread, positive change, and much more.  Highlights from our conversation include:Darcy's career journey and sustainability achievements (1:50)Experiences that influenced her leadership approach (7:25)How Darcy was able to put sustainability on the radar at Nike (9:30)Contemplating and incorporating values as part of her leadership (12:46)The inner and outer journey of a leader (14:06)How Darcy's experience influenced her approach to hiring (15:02)Examples of hiring successes and challenges (16:46)How she inspired leaders to integrate and scale sustainability (18:37)Her connection and work with MIT's Peter Senge (21:04)The vision and accomplishments of the ASC (22:36)How leaders and businesses can affect positive change in the climate crisis (23:47)The Magnolia Moonshot 2030 Project (26:23)The UN's Sustainable Development GoalsAdvice for current and emerging leaders (28:22)Visit HowIHire.com for transcripts and more on this episode.Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.Subscribe to How I Hire:AppleSpotifyAmazonGoogle

Boon Yew Chew is senior principal UX designer at Elsevier and an IxDA local leader and board alumn. He will be a speaker at the upcoming 2023 Enterprise UX Conference on June 6th and 7th, delivering a session on “Making Sense of Systems – and Using Systems to Make Sense of the Enterprise.” Systems thinking can seem abstract and theoretical, but Boon reveals some unexpected ways that systems thinking can have a profound impact on individuals and relationships within organizations. Who knew that systems thinking could be an emotional intelligence tool? Lou and Boon begin today's episode by discussing the history of systems thinking and how it developed in the ‘40s and ‘50s, mostly within scientific communities, and grew into other fields and disciplines. It offered a new way of thinking about how things develop and change over time. Boon goes on to describe his path into systems thinking and how, with its holistic, big-picture perspective, there is little room for blaming individuals when problems are viewed through a systems thinking lens. A system can give context to the behavior or clashes within an organization and alleviate frustration. Believe it or not, systems thinking can be a relationally lubricating tool. Systems thinking can help us answer the following: • Where do I fit? • Where do the people I'm serving, working with, developing with, and creating for fit within the system? • How is the organization I'm part of itself part of a bigger system? A summary of Boon's insights: • Systems thinking helps us understand context, empathize, and understand other people and the context they work in • Systems thinking provides a visual language that other people can learn from • Language can help reveal not just problems, but how problems relate to each other even when they may not seem connected • Systems thinking is a tool that can help with prioritization What you'll learn from this episode The history of systems thinking, especially how it first developed within scientific communities The differences between systems and design thinking How systems thinking can reduce finger-pointing and relational conflict Why it's best to embrace messy differences as part of the process How to bring systems thinking into the workplace without confusing or alienating others Quick Reference Guide [0:00:12] Introduction of Boon Yew Chew [0:02:31] System thinking versus design thinking [0:04:44] The history of systems thinking [0:08:51] Being trained in one framework and finding it incomplete in the real world [0:10:32] Boon explains how he navigated towards systems thinking [0:16:12] When you feel like your goals are clashing with those of others in the organization [0:19:08] On labels, understanding, reducing friction, and acceptance [0:22:16] Enterprise UX 2023 is back! [0:24:19] Boon's Enterprise UX talk is titled “Making Sense of Systems and Using Systems to Make Sense of the Enterprise.” Applied aspects of how UX people are using systems thinking in enterprises [0:27:17] Boon “eats his own dog food” and does “double work” [0:27:52] An example of what success might look like [0:31:45] A summary of how Boon uses systems thinking [0:35:29] Boon's gift for listeners Resources and links from today's episode: • The Fifth Discipline: The Art and Practice of the Learning Organization by Peter Senge: https://www.amazon.com/Fifth-Discipline-Practice-Learning-Organization/dp/0385517254 • Enterprise UX 2023: https://rosenfeldmedia.com/enterprise-ux-2023/ • Systems Innovation Network, a community of systems practitioners run by systems practitioners: https://www.systemsinnovation.network/

“There is a source of new knowledge that can help you create and discover solutions to intractable problems that you're facing personally or in the organization.”Welcome back to my amazing conversation with Joseph Jarowski, in the final episode of this special two-part series.Joseph Jaworski has devoted much of his life to exploring the deeper dimensions of transformational leadership. As founder and chairman of both Generon International and the Global Leadership Initiative, Joseph advises CEOs and senior executives in Fortune 500 companies. He is well-known in the field of leadership development and worked with Peter Senge as one of the founders of the Society of Organizational Learning. He is the author of several highly acclaimed books that explore the essence of leadership.If you are interested and you are serious about being a better leader and a better human, today's episode will help you on your path as we explore the “Source” of all knowledge and how to tap into the knowledge that resides in the universe.In this episode:What the source of new knowledge isHow to create the conditions to tap into the “Source”The critical importance of acting swiftly in flowDifferentiating between a signal and your own ideasWhat you should focus on to be a better human and leaderAnd more!If you missed the previous episode, make sure to catch up on the Power Presence Academy Podcast Episode 34: The Essence of Leadership with Joseph Jaworski, Part 1 of 2.Power Presence Academy: Practical Wisdom for Leaders is the go-to podcast for anyone who leads. Your host is Janet Ioli, leadership and human development expert, sought-after coach and advisor to global executives, and former executive with experience in four Fortune 100 companies. She helps leaders ground themselves with confidence, connection, and purpose and learn to lead with Less Ego, More Soul.Resource Links:Find out more about Joseph Jaworski's critically acclaimed books here.Erich Fromm's The Art Of LovingIf you want to become more grounded, confident, and aligned with your deeper values in just 21 days. Check out my book Less Ego, More Soul: A Modern Reinvention Guide for Women.If you enjoyed this episode, please leave a review on Apple Podcasts.  Select “Listen in Apple Podcasts,” then choose the “Ratings & Reviews” tab to share what you think.  Connect with today's guest on LinkedIn: Joseph JaworskiConnect with Janet Ioli:Website: janetioli.comLinkedin: Janet IoliInstagram: @janetioliJanet is the founder of Power Presence Academy. She helps leaders ground themselves with confidence, connection, and purpose and lead with Less Ego, More Soul.

“I mean, there are thousands of books on leadership, but this is my view of it. If you ask me, ‘Well, what is leadership? What is embodied leadership or generative leadership? I would say it's the capacity to create new realities.”Join me and Joseph Jaworski today in the first episode of a special two-part series. We talk about the new kind of leadership that is needed in this future that lies ahead of us, and how to cultivate the qualities and leadership presence required to shape the future instead of just reacting to it.Joseph Jaworski has devoted much of his life to exploring the deeper dimensions of transformational leadership. As founder and chairman of both Generon International and the Global Leadership Initiative, Joseph advises CEOs and senior executives in Fortune 500 companies. He is well-known in the field of leadership development and worked with Peter Senge as one of the founders of the Society of Organizational Learning. He is the author of several highly acclaimed books that explore the essence of leadership.In this episode:The Waco incident, David Bohm, and Joseph's leadership dreamWhat embodied leadership or generative leadership is3 steps to take on the inner journey to become a generative leaderSelf-mastery 101: beginner's mind and inner stillnessThe 4 critical elements for organizational transformationAnd more!Make sure to tune back into the Power Presence Academy Podcast next week to hear the rest of this incredible interview.Power Presence Academy: Practical Wisdom for Leaders is the go-to podcast for anyone who leads. Your host is Janet Ioli, leadership and human development expert, sought-after coach and advisor to global executives, and former executive with experience in four Fortune 100 companies. She helps leaders ground themselves with confidence, connection, and purpose and learn to lead with Less Ego, More Soul.Resource Links:Find out more about Joseph Jaworski's critically acclaimed books here.Learn more about David Bohm and the implicate order in his book Wholeness and the Implicate Order. If you want to become more grounded, confident, and aligned with your deeper values in just 21 days. Check out my book Less Ego, More Soul: A Modern Reinvention Guide for Women.If you enjoyed this episode, please leave a review on Apple Podcasts.  Select “Listen in Apple Podcasts,” then choose the “Ratings & Reviews” tab to share what you think.  Connect with today's guest on LinkedIn: Joseph JaworskiConnect with Janet Ioli:Website: janetioli.comLinkedin: Janet IoliInstagram: @janetioliJanet is the founder of Power Presence Academy. She helps leaders ground themselves with confidence, connection, and purpose and lead with Less Ego, More Soul.

Cheryl Esposito welcomes Peter Senge, PhD., a Senior Lecturer at MIT, & founding chair of the Society for Organizational Learning (SOL). He is author of many books including The Fifth Discipline: The Art & Practice of the Learning Organization; Presence: Human Purpose & the Field of the Future; and Necessary Revolution: How Individuals & Organizations are Working Together to Create a Sustainable World. As a systems thinker, Peter sees the world as a plethora of possibility for collaboration and co-creation. He sees deep connection to self and to nature as key to successful and sustainable organizations that make a difference to our future. How do we do this in a world that values short-term results and immediate gratification? A world where we are told to leave our emotions outside of work and focus on killing the competition? Join Cheryl Esposito & Dr. Peter Senge as they explore leadership and the field of the future!

This episode features Dr. Ryan Carpenter, Superintendent of the Estacada School District in Oregon. Our conversation focuses on Dr. Carpenter's use of an improvement science process as an evidence-based leadership framework to develop and initiative the district's long term plan. We discuss the superintendents' role in involving a wide range of community stakeholders in the planning process and how data can hold everyone accountable for carrying out the district's vision, mission, and values. Information about the work Dr. Carpenter has been doing along with articles he has published can be accessed through the Estacada website  https://www.estacadaschools.org and via YouTube Estacada School District. 

TODAY'S GUEST   David Peter Stroh is the bestselling author of Systems Thinking for Social Change: A Practical Guide for Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results.   For the past 40 years, David has helped leaders to apply systems thinking to organizational strategy, and achieve breakthrough, sustainable change. He is a founding partner of the influential consulting firm Bridgeway Partners, a faculty member of the Academy for Systems Change, and a charter member of the Society for Organizational Learning.   EPISODE SUMMARY   In this conversation we talk about: How he was exposed as a child to both natural and urban complexity growing up in Inwood, at the very northern tip of Manhattan, NY. How he fell in love with transportation systems, but ended up studying Organization Development at MIT. How his search for greater impact and a seat at the table led him down the Systems Thinking path, and eventually to founding a consulting firm alongside Charlie Kiefer, Robert Fritz, and Peter Senge, later of The Fifth Discipline fame. We also discuss: What's a system, and what's systems thinking? Why do complex systems often yield unintended consequences? What are the benefits of systems thinking, especially in the world of impact? What does it tell us about wealth inequality and poverty? And why David has come to see systems thinking as an almost spiritual practice?   David's book and his blog are must reads for anyone interested in making deep and lasting positive impact, and avoid undesirable consequences. And this conversation can serve as a good, and I think, exciting intro to the topic.   So let's jump right in with David Peter Stroh.   TIMESTAMP CHAPTERS   [3:34] Life During Covid [6:00] The Advantages of Various Points of View [12:17] The Birth of Innovation Associates [18:05] Defining Systems Thinking [22:57] The Role of Intent In Systems [33:32] The Benefits of The Systems Thinking Approach In Creating Change [42:56] The Spiritual Aspects of Systems Thinking [59:03] A Sermon for Those Who Wish to Create Change   EPISODE LINKS David's Links

Amy Elizabeth Fox is a senior leadership strategist with two decades of experience consulting to Fortune 500 companies on issues of human capital, organizational health and leadership development. She is the Chief Executive Officer of Mobius Executive Leadership, a premier leadership development firm with offices in Boston and London. Since 2005, Ms. Fox has served as one of the lead designers and lead faculty members in Mobius transformational leadership programs offered globally. She is also the founder of the Next Practice Institute, a professional development arm for coaches and facilitators and has helped build a global firm with over 200 practitioners and long standing relationships with some of the world's most innovative companies. Mobius services include top team intervention, multi-client CEO sessions, executive coaching and business mediation. Its signature offering is a cutting edge contribution to the field of transformation through the design and delivery of bespoke and immersive leadership programs for senior executives. Mobius enjoys a privileged partnership with Egon Zehnder as well as with numerous boutique firms promoting the work of its prestigious Senior Experts including Otto Scharmer, Peter Senge, Bob Kegan, Ron Heifetz, Linda Hill, Tom deLong, Amy Edmondson, David Kantor among others. Mobius operates as a consortium of practice across an expert network of coaches, trainers, and facilitators and brings customized programs to clients in the public and private sector. Prior to her Mobius, Amy was a senior trainer for Vantage Partners anchoring their corporate education delivery of Difficult Conversations: How to Discuss What Matters Most in both private and public sectors. Before that, Amy was the Director of Training and Organizational Development for Wellspace Inc., a health care start-up. She served as the Associate Director of the National Religious Partnership for the Environment, an educational initiative headed by Paul Gorman, Vice President Al Gore and Carl Sagan. She was Special Assistant to the Dean of Education, City College and Education Director of an in-patient alcohol rehabilitation hospital. Amy is a psychotherapist who received her B.A. from Wesleyan University and her master's in Counseling Psychology from Lesley College. Amy is certified as an executive coach in the area of Emotional Intelligence by Hay/McBer and Associates, and as a trainer in the System for Analyzing Verbal Interaction by SAVI Communications.   . Additionally, I'll be donating to and raising awareness for the charity or organization of my guest's choice with each episode now. This episode, the organization is called The Pocket Project. Any and all donations make a difference! You can connect with Amy on: Website - Mobius Executive Leadership LinkedIn Listen to her Keynote presentation at Next Practice Institute Follow her sister, Erica Ariel Fox, on LinkedIn Follow Erica Ariel Fox on her Website Follow Erica Ariel Fox's contributions on Forbes   To connect with me: Interested in working with me as your coach? Book a complimentary 15 minute call here. LinkedIn Instagram Website Subscribe to my weekly newsletter YouTube Please leave a review for this podcast on Apple Podcasts!   Resources/People Mentioned: Difficult Conversations - Doug Stone, Bruce Patten and Sheila Heen Winning from Within - Erica Ariel Fox Amy Edmondson, and her work on Psychological Safety Joseph Cambell - Hero's Journey Yotam Schachter Thomas Hubl Lynda Caesara Neem Karoli Baba

This episode is about the importance of finding the underlying causes for today's common leadership challenges. It's about not making the mistake of treating symptoms versus the underlying root cause. Learn how curiosity can inspire and provide insight. Often, the objective, analytic thinking that propelled you to the C-suite now needs to be paired with intuition and conceptualization for you to see the trends and patterns of issues. If you're not a CEO, you can learn to think like one and increase your value to the organization. Listen to the end for the listener challenge!   https://bit.ly/TLP-335   Key Takeaways [1:26] This week's topic: focusing on the problem. Jim recently talked to a client who had set a goal. The goal was a solution to a problem, for example, buying a new system that would run the company and fix everything. While talking about the solution, the client was not talking enough about the problem. Solving the problem is the goal. Does this solution, or another solution, solve the problem? [3:01] Jim thinks this is important because as consultants and coaches, Jan and Jim's job is to dig into the problem, not just provide a solution. Jim worked with Bard Press on a book, and his contact, Todd, kept reminding him to focus on the problem. Jan and Jim recently interviewed Dre Baldwin who also said to focus on the problem! So this is a timely topic. [3:47] Jan quotes guest Brian Caulfield saying, “Sell the problem, not the solution,” as the most quotable quote of the podcast. When people look at problems, they often neglect to look for the root cause. They come up with an “either this or that” solution; the best solution might be “this and that.” Jan refers to Peter Senge and the Fifth Discipline, using systems thinking to figure out the problem. [4:45] The Pairin Behavioral Surveys that Jan has run find that 95% of the time, people score very high in Objective-Analytical and very low in Intuitive-Conceptual. Intuitive-Conceptual is about understanding the root causes of things and being open-minded. [6:18] When Jim does sales training, he goes back to Sandler for the Dummy Curve. When you get a new salesperson, who doesn't know a lot about the product, but they're successful right away, for two reasons: They don't know enough about the product to talk about the product, so they ask a lot of questions centered around the problem. That creates an affinity with the customer. [7:48] Does the product solve the problem? No one cares how the product works if it solves the problem. Focus on the problem. When you don't know how the product works, you have no choice but to focus on the problem. You ask questions that define the problem better. If the sales force knows too much, they want to show their mastery and talk more. That ruins the sale. [8:25] The Dummy Curve is that you come in, you have success, and then you lose it the more you learn. Jim coaches leaders not to train new salespeople too much on the product. Talk to them about the problem that their product solves. Coach them on the business problems people have that invite your product and solution. Have them be more curious about those. [9:25] Jan sees this episode as emphasizing the power of the question. Jan has been coaching about coaching and asking difficult questions. A better approach to a difficult conversation is “Hey, Jim, how do you think that meeting went?” rather than “Hey, Jim, you know what you did in that meeting?” The higher up we go, we need to be better about the questions. [10:16] Jan coached someone about presenting to a high level in the organization. The presenter was rehearsing what to say to influence a decision. Jan asked, “What objections and resistances do you expect?” They discussed how answers to objections could be questions and they considered sample questions. Questions don't have power unless you're curious about the problem and the root cause. [11:40] Talk about task conflict and not personal conflict. Depersonalize the difficult conversation. Focus on the issues. What is the problem that we need to solve together? Jan brings up an example of heating service people who got to the root cause of his problem. If you understand the root cause, you can at least put a bandage on it. Without knowing the root cause, that's about all you can do. [14:47] Some reasons people are content with a bandage instead of getting to the root of the problem are that they don't have time, they don't care, competing priorities, or having so many problems crossing their desks that they don't notice how big one specific problem is. They don't have curiosity, or they have a bias toward quick action. Jan compares it to being seen by a dismissive doctor. [18:01] Jim refers to his upcoming book. The first part of the book is about diagnosing business symptoms. We sometimes mistake the symptom for the problem. Jim shares a story from the book about his father, having abdominal pain in his 60s. The doctor refused to look at the pain as the problem but recognized it as a symptom of an abdominal aortic aneurysm. She saved his life with surgery. [22:08] Jan explains the levers of change: people, incentives, structure, and process. Leaders are rewarded for being problem solvers so the incentive is to solve problems fast. At a certain point, when they start taking on high levels of responsibility, the job shifts from doing to thinking. Jan tells people to think like a designer. Look at each lever. It's not always an issue for coaching to solve. [24:25] If you're not the CEO but you want to be a valuable employee, think like a CEO. Help the CEO see what they might not be seeing. CEOs need to look at the broad performance of the organization and see the patterns, then dig and understand what's behind those patterns. Past guest, Jim Gilmore, author of Look, wrote about seeing through binoculars, field glass, and microscope. CEOs need a field glass. [26:35] People are worried about budgeting for the next year and they're all worried about low sales numbers. They're looking for things to cut from the budget instead of asking what it would take to increase their sales for the next year. Jan always asks where the assumptions behind the budget are coming from.  [28:07] Jan notes that scaling means doing more with less by getting more productive and becoming more efficient. Jim asserts that the companies that don't panic during downtimes but invest wisely can grow at great paces compared to those who batten the hatches and shrink. Always seek to understand the problem before solving it. [29:30] Look at the number of companies that were created and grew prodigiously in the Great Depression. The Great Depression was awful. The tech giants of today did not panic during the dot.com bust. They doubled down and grew. There are opportunities all the time but if you're fixated on a solution, you will not see the opportunities that surround you. [30:39] Jim offers an audience challenge: Pay close attention over the week. Listen twice as much as you talk and listen for where you hear either yourself or other people so enamored with a solution that they are missing the real point of understanding the problem. If you recognize that moment, redirect the conversation; ask a question to understand. You will find a more productive outcome on the other side. [32:03] Jan reflects that Jim's audience challenge will take temperance, self-discipline, and self-awareness to understand your effect on other people. Jim and Jan invite you to get in touch with your feedback on these Jim and Jan episodes and suggestions for what subjects you would like Jim and Jan to talk about next. [33:18] Closing quote: Remember, “It isn't that they can't see the solution. It is that they can't see the problem.” — Gilbert K. Chesterton   Quotable Quotes “When we spend too much time talking about the solution, the trap we fall into is that we limit the possibilities for what the real solution could be because we're not spending enough time talking about the problem.” — Jim “What course of action is going to be the best path toward the future?” — Jim “It goes back to the Fifth Discipline — what Peter Senge wrote about systems thinking.” — Jan “I say to leaders, ‘What got you here is your ability to see patterns … and make quick decisions. … But those quick decisions are based on paradigms and biases. As a high-level leader, you need to suspend that, have … an open mind, and figure out what's causing this.'” — Jan “Talk to [new salespeople] about the problem that your product solves. Coach them on the business problems people have with regard to your product and solution.” “We need to talk about process and task conflict and not personal conflict.” — Jim “Too many times, we look at a symptom and we don't realize — we think it's the problem but it's just the symptom and … the real business problems are masked by those symptoms.” — Jim “Everybody's got blinders on.” — Peter Drucker, quoted by Jan “If you're not the CEO but you want to be a really valuable employee, think like a CEO.” — Jan “We all know that scaling means you're doing more with less. Not because we're working people harder but because we're getting smarter, we're getting more productive, and we're getting more efficient. Not because we're driving people like machines.” — Jan “Look at the number of companies that were created and grew prodigiously in the Great Depression. … You could say times were different, but they're not.” — Jim   Resources Mentioned Theleadershippodcast.com Sponsored by: Darley.com Rafti Advisors. LLC Self-Reliant Leadership. LLC Interact with Jan and Jim on LinkedIn, Facebook, Twitter, and Instagram Bard Press Brian Caulfield The Fifth Discipline: The Art & Practice of The Learning Organization, by Peter M. Senge Systems Thinking PAIRIN Survey Michael Simpson Sandler Training Peter Drucker Look: A Practical Guide for Improving Your Observational Skills, by James H. Gilmore Harry Chapin  

In this episode of The Talent Development Hot Seat, Andy welcomes guest Andrew Barry. Andrew Barry is the founder of Curious Lion, a training design firm reimagining the way companies like PagerDuty, Pinterest, and KPMG cultivate learning cultures. He is the creator of Course of Action, a self-paced program and community for aspiring course creators--and working towards making Andrew's vision that everyone has an online course in them a reality. In this bonus episode, you'll hear: 6. Andrew Barry's proudest career moment and why he learned so much from it. 7. His biggest failure in business, the lessons he learned from that, and how he's applied that knowledge to Curious Lion. 8. The trends he's following in the LXP space surrounding consolidations and decentralized strategic partnerships. 9. Why he's read The Fifth Discipline by Peter Senge multiple times and highly recommends it. 10. Andrew Barry's advice for people looking to further their careers. Connect with Andy Storch here: https://andystorch.com/ (Website) https://www.linkedin.com/in/andystorch/ (LinkedIn) https://tdtt.us/ (Join us in the Talent Development Think Tank Community)! Connect with Andrew Barry: https://www.linkedin.com/in/training-development-and-lead-generation/ (LinkedIn) http://curiouslionlearning.com (Curious Lion Learning) http://curiouslion.cloud/experience (The Learning Experience)