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Beyond our careers, we're real humans experiencing real obstacles in our lives. Katrina joins us to share how a boudoir session helped her overcome a really dark and insecure time in her life, encouraging her to do the same for other women. Plus, listen in as she highlights how she's been awarded a few grant opportunities and why other creatives need to apply too!Today's episode is brought to you by my Client Hub Template inside the DIY Systems Template Shop. Business owners often have their client information spread across a variety of different tools, making it hard to access the information they need to make critical decisions. That's why I built the Client Hub Template for Airtable, to take the guesswork out of building your own!Buy Now >>Find it Quickly:00:24 - Meet Katrina 02:10 - The Journey to Boudoir and Wedding Photography03:51 - Overcoming Personal Challenges Through Boudoir05:56 - Balancing Boudoir and Wedding Photography06:33 - Navigating Studio Spaces for Boudoir Photography09:51 - The Power of Repeat Clients and Referrals13:36 - Exploring Small Business Grants16:57 - Tips for Successful Grant Applications28:25 - Katrina's Upcoming Boudoir and Portrait WorkshopMentioned in this EpisodeEpisode 70: Know Your Purpose with LaJune KingCitizens BankVerizonComcast RiseGoldman SachsHoneyBook Breakthrough GrantsHoneyBookConnect with KatrinaWebsite: katrinacrossphotography.comInstagram: @katrinacrossphotographyWorkshop: eventshare.link/clicktoelevate
In this episode, Philippa Channer discusses strategies for transforming first-time customers into loyal repeat clients. Building sustainable business growth hinges on cultivating strong relationships and delivering exceptional customer experiences. Philippa outlines actionable steps to foster loyalty, retain customers, and enhance engagement. Timestamps: (00:00) Welcome and Introduction (01:00) Why Repeat Clients Are Vital for Your Business (02:00) Strategies for Turning First-Time Customers into Repeat Clients Exceptional first experiences Personalized follow-ups Offering loyalty incentives Regular communication Collecting and acting on feedback (05:00) Final Thoughts and Next Week's Topic Preview Special Announcements and Links: Free 30-Hour EmpowerHer Discovery Session: https://channerconsultingllc.hbportal.co/schedule/660da85649ef86002d1790d3 Subscribe for regular content on developing a solid marketing plan, marketing strategy, and marketing tips. Connect with us: LinkedIn: https://www.linkedin.com/company/channer-consulting-llc Facebook: https://www.facebook.com/channerconsulting/ Instagram: https://www.instagram.com/channerconsulting/ Get in touch: info@channer-consulting.com
Kevin Kilpatrick and Bobbi Maxwell, hosts of the Making Wavs podcast, join me to discuss their backgrounds in radio and how they transitioned into voiceover. Kevin primarily works in automotive and e-learning, while Bobbi focuses on commercial work, particularly in the automotive and political genres. They also talk about the advantages and disadvantages of coming from a radio background in voiceover. The conversation covers topics such as the different tiers of automotive work, the evolution of their podcast from the Middle Class VO Podcast to Making Wavs, and the importance of repeat clients in the voiceover industry. _____________________________ ▶️ Watch this video next: https://youtu.be/6heVi_SjSn0?si=ROdizqCbBUoCaHDd SUBSCRIBE: https://www.youtube.com/@vo-pro?sub_confirmation=1 The VO Freedom Master Plan: https://vopro.pro/vo-freedom-master-plan The VO Pro Community: https://vopro.app Use code You15Tube for 15% off of your membership for life. The VO Pro Podcast: https://vopro.pro/podcast 7 Steps to Starting and Developing a Career in Voiceover: https://welcome.vopro.pro/7-steps-yt Move Touch Inspire Newsletter for Voice Actors: https://vopro.pro/move-touch-inspire-youtube Facebook Group: https://www.facebook.com/groups/vofreedom The VO Pro Shop: https://vopro.pro/shop Say Hi on Social: https://pillar.io/paulschmidtpro https://www.instagram.com/vopro.pro https://www.clubhouse.com/@paulschmidtvo https://www.linkedin.com/in/paulschmidtvo/ My voice over website: https://paulschmidtvoice.com GVAA Rate Guide: http://vorateguide.com Tools and People I Work with and Recommend (If you use these links to buy something I may earn a commission.): Recommended Book List with Links: https://amzn.to/3H9sBOO Gear I Use with Links: https://amzn.to/3V4d3kZ As an Amazon Associate I earn from qualifying purchases. For lead generation and targeting - Apollo.io: https://apollo.grsm.io/yt-paulschmidtpro Way Better than Linktree: https://pillar.io/referral/paulschmidtpro
Paige Stuart had been renting a storage locker for eleven years when she decided it was time to sort through and organize her belongings. This experience left her feeling so inspired that she founded Neat Organizing. Neat Organizing specializes in decluttering spaces, providing unpacking assistance for those who have recently moved, transforming rooms into more functional and pleasing areas, and more. --- [00:01:42] How Unpacking a Storage Unit Catalyzed a Business [00:03:20] Learning Curve of Entrepreneurship [00:05:32] Finding Clients: Social Media, Networking, Referrals [00:07:06] Overcoming Imposter Syndrome [00:09:32] Handling Client Emotions [00:10:38] Six Weeks On, Six Days Off [00:12:40] Building Her Team [00:13:46] Finding Time for Sun and Socializing [00:15:16] Managing Accounting, Bills, and Expenses [00:17:10] Hindsight Advice? Delegate More. [00:18:50] Paige's Repeat Clients [00:20:58] Advice for Aspiring Entrepreneurs [00:21:30] Connect with Paige
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your customer with a unique and immersive buying experience.Click here to schedule a free demo: https://geni.us/Shop-WareUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David sit down with industry expert Rick White to delve into the intricacies of running a successful automotive business. Rick articulates the necessity of establishing solid relationships with customers, turning them into loyal, repeat clients. He expounds on the importance of shop owners transforming their mindsets from mere technicians to full-fledged business operators, emphasizing self-education and financial preparedness. Moreover, the trio explores the rising labor rates in the industry, with Rick advocating for shop profitability and the well-being of the team.00:00 Concern about return on investment for staff training.06:34 Media redefining recession due to economic impact.11:11 Teach clients to think critically and independently.18:54 Protect company account from possible lawsuit claims.25:18 Aim for a million, face disappointment, and stress follows.28:40 Outsourcing tasks, but responsibility remains a burden.36:57 Man refused to manage stores for low pay.41:43 Building trust through structured conversation is essential.46:40 Woman suing shops works for coaching organization.52:36 Couple helps friend change business, faces obstacles.56:57 Ensure learning sticks with effective coaching methods.01:02:23 Shop owners are understanding business, raising labor rates.
Hello to you listening in DeBary, Florida!Coming to you from Whidbey Island, Washington this is Stories From Women Who Walk with 60 Seconds for Thoughts on Thursday and your host, Diane Wyzga.I've been mulling over this predicament posed in Seth Godin's blog post dated 10th June 2023: how to tackle having too much competition.According to Godin you have two choices:“Broaden your offerings, make them easier, cheaper and more available. Dumb them down and race to the bottom.Or…Focus on the customers who care enough about your idiosyncratic and particular offerings that they'll not only happily walk away from the lesser alternatives, but they'll tell the others.”Here's what charms me: that my “idiosyncratic and particular offerings” attract the right clients, the happy clients, the repeat clients as well as the others that they tell.Question: How do you tackle too much competition? You're always invited: “Come for the stories - stay for the magic!” Speaking of magic, would you subscribe, share a 5-star rating + nice review on your social media or podcast channel of choice, and join us next time!Meanwhile, stop by my Quarter Moon Story Arts website to:✓ Check out What I Offer,✓ Arrange your free Story Start-up Session,✓ Opt In to my monthly NewsAudioLetter for bonus gift, valuable tips & techniques to enhance your story work, and✓ Stay current with Diane on LinkedIn.Stories From Women Who Walk Production TeamPodcaster: Diane F Wyzga & Quarter Moon Story ArtsMusic: Mer's Waltz from Crossing the Waters by Steve Schuch & Night Heron MusicAll content and image © 2019 to Present Quarter Moon Story Arts. All rights reserved.
Pro Organizer Bootcamp: A Podcast for Professional Home Organizers
Learn why you're getting ghosted or hearing crickets after sending a contract over… this video is all about objection handling in your #organizingbusiness! Get your leads & prospective clients on board as soon as possible by showing them VALUE! For an exclusive webinar that I did on Funnels and specifically, Email Marketing- you can send me a DM on Instagram @proorganizerbootcamp or friend request me and send me a message on Facebook @ Melisa Meral and I'll let you know how you can get in. In part 2 of today's episode, I'm giving you some tips & tricks to get REPEAT CLIENTS! The magical, mystical, IDEAL clients that you want to serve again and again… they're out there. So how do you keep booking up your calendar consistently with those dreamy, soulmate #homeorganizing clients? Tune in to learn how to get booked over and over again by your fave clients in your #professionalorganizing business. ❤️ If you enjoyed this episode, please Follow or Subscribe ☑️ to keep the channel going and continue helping other #professionalorganizers around the world! Plus, you can check out the other FREE Pro Organizer Bootcamp Resources by taking a look at the links below: ► FREE GET NEW CLIENTS FAST GUIDE: https://bit.ly/getclientsfastguide ► FREE CONSULTATIONS 101 MASTERCLASS: https://bit.ly/consultations101masterclass ► FREE FACEBOOK GROUP: https://www.facebook.com/groups/proorganizerbootcamp ► FREE COMMUNITY ON INSTAGRAM: https://www.instagram.com/proorganizerbootcamp
Jay O'Brien is the co-founder of Client Giant and a licensed real estate agent in a hot California market. Host Sean Moudry first gets Jay's thoughts on whether there is a “path to normalization” in today's low-inventory market and other macro real estate trends (like Airbnb). Jay then talks about how any agent can ride a hot housing market wave. However, he implores agents to build strong defenses around their business if and when the housing market normalizes.Jay also gives an overview of how he future-proofs his business with referrals. And how his company, Client Giant, makes it easy (& automated) for agents to delight their clients.He even provides specific touch points and thoughtful gifts (e.g., moving boxes on day 6 of the deal) that make his clients say “wow” and refer him to their networks. So get your client appreciation hats on for this episode! Check out Client Giant:https://www.clientgiant.com/Free referral resources from The Close:7 Savvy Ways to Generate More Real Estate Referrals: https://theclose.com/real-estate-referrals/9 Tips to Earn More Reviews & Help Build Referrals & Repeat Clients: https://theclose.com/earn-real-estate-reviews/
Hello, thanks for listening to Maroon Cast. In this episode we talk in-depth about what to do when a client wants you to use monitoring software, clients requesting lower rates, and how to get repeat clients.
Natalie Cousins shares her 6 Pillars to Success that she uses to help real estate agents grow their business. However, the 6 pillars can be used as a basis for growing other types of businesses as well. BIO: Natalie Cousins is a Real Estate Agent, Business Coach, Speaker, Trainer, and mentor globally. She Transforms Real Estate Agents career and business with her 6 Pillar Systematic Processes to enhance your Visions, Goals, and Marketing to Standout, get Repeat Clients, Referrals, to deposit more money in your bank account! 1:15 – Hear Natalie Cousin’s story how she became a real estate agent and discovered systems to grow her own business and other people businesses. 11:20 – Natalie starts explaining why she came up with 6 Pillars and the mindset changes that are required to be a successful real estate agent. PILLAR #1 15:50 - How to create a vision and how to set goals. Hear how to make a vision board with intention. PILLAR #2 21:50 – Learn how important it is to develop a Business Financial plan to determine funds needed to achieve success. PILLAR #3 27:00- Natalie goes over marketing required to be successful. Hear how technology has changed how a real estate agent would market their brand compare to even 2 years ago. PILLAR #4 36:10- In this pillar there is discussions on Productivity and Time Management. Natalie shares some her time management processes. PILLAR #5 39:30 – Natalie states the next pillar is understanding your Sales Funnel and how it works to continue getting referrals. PILLAR #6 41:42 – Customer Service and Customer Retention is part of Pillar #6. In this pillar we hear Natalie explain how this step is so important for continued success. 46:28 – Hear Natalie’s message to people in business on how to be successful 47:38 – Links to how you can connect with Natalie. LINKS: WEBSITE: https://nataliecousins.com/ INSTAGRAM: https://www.instagram.com/workwithnataliecousins/ FACEBOOK: https://www.facebook.com/WorkWithNatalieCousins/ Facebook live show each Wednesday night at 8 p.m. EST
October's 2018 collection of MrChoi.com.au Gone in 60 Seconds Videos in audio: 00:10 - Commission Script 1/13 00:57 - Commission Script 2/13 02:01 - Commission Script 3/13 02:54 - Commission Script 4/13 03:41 - Commission Script 5/13 04:26 - Commission Script 6/13 05:20 - Commission Script 7/13 06:05 - Commission Script 8/13 06:49 - Commission Script 9/13 07:17 - Commission Script 10/13 08:06 - Commission Script 11/13 09:08 - Commission Script 12/13 09:57 - Commission Script 13/13 10:54 - Repeat Clients 11:48 - Reinvent Listings 12:46 - Reduction vs Alignment 13:40 - Chasing the Same Listing 14:38 - Falling Market Dialogue 15:03 - No Sales No Charge 15:59 - Vendor Expectations Too High
What is Emotional Intelligence? According to Psychology Today; Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It’s the capacity to be aware of, control, and express your emotions, and to handle interpersonal relationships judiciously and empathetically. In other words, Emotional intelligence impacts your thinking and behaviour when dealing with your clients and is a crucial part of building client relationships. In this episode of the Resourceful Designer podcast, I discuss how to be aware of your emotional intelligence and use it to grow your design business. Be sure to listen to the podcast for the full story. Emotional Intelligence and your design business. It’s a given that client satisfaction and their repeated business is based on their emotional connection to you the designer. If a client likes you, they are more likely to hire you again for future projects. That’s why Emotional Intelligence is something you should be aware of at all times. There are many different aspects involved when building relationships with your graphic design clients. Emotional Intelligence plays a major role in that process. Being aware of your Emotional Intelligence means being aware that emotions can impact your behaviour and can impact other people’s behaviour, both positively and negatively. Learning how to manage those emotions, both your own and those of other people, is a key part of building relationships with your design clients. Here are a few tips for improving your emotional intelligence: Learn to be self-aware of your own emotions. Think about how your emotions have affected the way you react in various situations. If you are the type of person who is always on the defensive you need to learn to recognize and control these emotions. Take responsibility for your feelings and behaviour. When criticized or challenged, rather than taking offence ask yourself, “What can I learn from this situation?” If you lash out it will affect your client’s emotions. Likewise, if you hurt someone’s feelings, offer a sincere apology. Learn how to respond to a situation rather than react to it. Reacting typically involves an emotional behaviour, whereas, responding involves deciding how you want to behave. All client interactions should be conducted in a technology-free environment. Avoid distractions from text messages, emails, and voicemails, and give customers your undivided attention. Distractions create negative emotions in your clients. Take a moment to consider your actions before speaking or acting. This can help you manage your emotions and help you be more thoughtful and less emotional when responding to a situation. It also makes you look more impressive when your client sees you take the time to ponder their questions and comments. Increasing your empathy can go a long way in relationship building. Practice understanding why someone feels or behaves in a certain way and communicate that understanding to them. Practice makes perfect If the above is something you struggle with, try scheduling a couple of minutes at the end of the day to reflect on your daily actions and how you handled yourself. We all learn through actions. Think back on your client interactions and try to identify areas you could have done better. The relationships you build with your clients are the most important part of your design business. As I said in episode 85 of the podcast which was titled Reel in Repeat Clients, a client would much rather work with a good designer they like, than work with a great designer they don’t like. If you learn to identify and master your Emotional Intelligence you will become the designer your clients like. Do you struggle with your Emotional Intelligence? Let me know your goals by leaving a comment for this episode. Questions of the Week Submit your question to be featured in a future episode of the podcast by visiting the feedback page. This week’s question comes from Travis I just finished the episode on hourly rates, and you brought up the niche topic. I target the church/ministry niche, personally, and have several years' experience in this niche. However, it's a niche that typically is not willing to pay standard rates (because they are usually non-profit). The idea of charging more in this niche seems impossible. Do you have any experience with working for non-profit clients, or any feedback on how to develop good quotes for those in the non-profit sector? Recently I've been asking them first to let me know what they have budgeted, but they often have no idea what to expect, or simply don't know what to budget. I try to help them come up with a good number, and then I adjust how much time I spend on the project accordingly. To find out what I told Travis you’ll have to listen to the podcast. Tip of the week Hand Written Thank You Cards. A great way to solidify your client relationships is by sending them a hand written thank you card after a project is completed. Not only are hand written cards a great way to stand out and be remembered, but they offer another opportunity for you to show off your design skills to your client. Most people are not used to receiving personal correspondence through the mail anymore. This simple tip will go a long way to establishing your business as one that goes that extra step. Subscribe to the podcast Subscribe on iTunes Subscribe on Stitcher Subscribe on Android Subscribe on Google Play Music Contact me Send me feedback Follow me on Twitter and Facebook I want to help you. Running a graphic design or web design business all by yourself isn't easy. If there are any struggles you face running your design business please reach out to me. I'll do my best to help you by addressing your issues in a future blog post or podcast episode here at Resourceful Designer. You can reach me at feedback@resourcefuldesigner.com
Listen to the Episode Below: We all know the value of a repeat customer. But what, exactly, are you doing to make sure they keep coming through the door … over and over again? Is there a magic system, or is it just sheer luck? In this interview, customer loyalty expert Jeri Quinn explores how you ... Read More The post Do You Have a System for Repeat Clients? appeared first on Business Exponential.
Listen to the Episode Below: We all know the value of a repeat customer. But what, exactly, are you doing to make sure they keep coming through the door … over and over again? Is there a magic system, or is it just sheer luck? In this interview, customer loyalty expert Jeri Quinn explores how you ... Read More The post Do You Have a System for Repeat Clients? appeared first on Business Exponential.
One of the biggest problems with tarot readings people get is that the clients are unsatisfied with the results they get. If they were as thrilled as we all like to think our clients are they would be coming back again and again. Repeat clients are the ONLY WAY to make a real living reading your cards and the only way to get REPEAT CLIENTS is to give them information so valuable, precise, and accurate that they come back and demand more.To get this level of detail and precision you must ask better questions. This presents the problem of knowing what makes up a great reading and what it takes to get there. Your clients have not been trained. Fortunately, you have been. Your clients have been programmed by bad movies and bad advice from non-tarot readers, and even bad readings by amateurs. They are not experts in knowing what to ask and how to get the most out of their readings. This is why we made this specific podcast. Spend an hour with us and think about the concepts here. This is not a note-taking lesson: this is one that requires you spend some serious time contemplating the nature of your job and your interaction with your clients. If you do this: if you take some time alone (often) and really dig deeply into your interaction with your clients you will master a skill so few readers ever do—and one essential to being a god among mortals. You will learn to hear what people are saying behind their words and how to get people to open up so that you can better help them find the answers they need to their dilemmas.
One of the biggest problems with tarot readings people get is that the clients are unsatisfied with the results they get. If they were as thrilled as we all like to think our clients are they would be coming back again and again. Repeat clients are the ONLY WAY to make a real living reading your cards and the only way to get REPEAT CLIENTS is to give them information so valuable, precise, and accurate that they come back and demand more. To get this level of detail and precision you must ask better questions. This presents the problem of knowing what makes up a great reading and what it takes to get there. Your clients have not been trained. Fortunately, you have been. Your clients have been programmed by bad movies and bad advice from non-tarot readers, and even bad readings by amateurs. They are not experts in knowing what to ask and how to get the most out of their readings. This is why we made this specific podcast. Spend an hour with us and think about the concepts here. This is not a note-taking lesson: this is one that requires you spend some serious time contemplating the nature of your job and your interaction with your clients. If you do this: if you take some time alone (often) and really dig deeply into your interaction with your clients you will master a skill so few readers ever do—and one essential to being a god among mortals. You will learn to hear what people are saying behind their words and how to get people to open up so that you can better help them find the answers they need to their dilemmas.