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Tribunal is one of those parts of property management that can make even an experienced property manager second guess themselves. The moment that hearing date lands, suddenly every file note, document and decision feels incredibly important. Christine Rengger joins me to unpack what property managers can do to replace that anxiety with preparation and confidence. With 35 years of frontline property management experience and extensive tribunal knowledge, Christine brings a practical perspective on why this is becoming a skill our industry can no longer afford to avoid.One of the biggest takeaways from our conversation is that preparing for a tribunal does not begin when a hearing is booked. It begins the day the tenancy starts. Strong documentation, consistent systems and a clear paper trail can completely change how confidently you approach a matter when things escalate. We talk through what good preparation actually looks like, what to do when documents are missing, how to stay focused on the facts rather than becoming emotionally invested, and why understanding the tribunal process matters just as much as knowing the legislation.As legislation continues to change and tenants and landlords become more informed, I believe property managers will find themselves navigating tribunal more often. That does not mean we need to fear it. It means we need to build the capability within our teams to handle it well. Christine shares practical insight into arrears, terminations, compensation claims and hearing preparation, while reminding us that our role is ultimately to represent our clients' best interests. When you have the right systems, knowledge and preparation behind you, the tribunal becomes less about worrying whether you will get everything right and more about knowing you have done everything possible to achieve the best outcome for your client.“You start preparing for your tribunal hearings the day the tenancy starts.” - Christine RenggerWe cover:Anxiety and fear property managers experience regarding tribunal attendance.Importance of thorough preparation and documentation from the start of a tenancy.Overview of the tribunal process, including handling common cases like rent arrears and terminations.Strategies for effective documentation management and organization.The role of tribunal members and the expectations during a hearing.The significance of training and support for property managers in tribunal matters.Common tribunal issues currently faced by property managers.The impact of legislative changes on tribunal attendance frequency.The benefits of having a dedicated tribunal officer in property management offices.Resources and personal development tips for property managers to enhance their tribunal skills.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect with Christine Rengger:https://tmpconsultants.com.au/https://www.facebook.com/profile.php?id=61568190607120https://www.instagram.com/tmp_consultants/Connect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
One of the biggest shifts we can make as property managers is moving beyond simply managing properties to genuinely managing investments. I'm joined by Tim Meyers, co-founder and Managing Partner of Winvest Management in Miami, who brings a unique corporate finance perspective to property management. Our conversation explores why financial transparency, proactive communication and genuine relationship-building aren't "extra" services–they're the foundation of creating trust with both owners and tenants.We unpack what it really means to elevate the customer experience, from providing meaningful monthly financial commentary instead of generic statements to questioning maintenance costs, negotiating better outcomes and helping owners understand the performance of their investment. Tim shares how small, consistent touchpoints, clear communication and attention to detail can transform client relationships, strengthen referrals and position your agency as a trusted advisor rather than simply a service provider.If you've ever wondered how to stand out in an increasingly competitive market, this conversation is a timely reminder that exceptional property management isn't about flashy ideas—it's about doing the fundamentals exceptionally well. We also discuss guarantees, leadership, the power of listening before offering solutions, and why understanding an owner's long-term goals allows you to make smarter decisions that deliver value well beyond rent collection.“Property management is a little bit like a game. There's a rulebook. There's things you're not allowed to do. Right. And I'm not a rule breaker. I'm not insinuating that I violate the rules. But in order to run things efficiently and in the best manner, you have to know the rulebook really well. You get to know when you're close to it. You got to know when you're potentially going to overstep the lines.” - Tim MeyersWe cover:Importance of attention to detail in property management.Utilizing technology to manage costs effectively.Addressing gaps in customer service and financial transparency in the industry.Leveraging corporate finance experience for better property financial management.Building trust with property owners and tenants.Proactive communication strategies in property management.Financial oversight and alignment with property owners' goals.Simplifying financial management processes for property managers.Emphasizing rental guarantees and service level commitments.The significance of referrals and relationship-building for business growth.A big shout-out to our amazing podcast partner Ailo.Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchoolDigital Marketing School: https://courses.thatpropertymum.com.au/digitalschoolThat Property Mum Courses: https://www.thatpropertymum.com.au/courses/The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerateBook a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect with Tim Meyers:https://winvestmanagement.com/Connect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Are you thinking about a career change but have no idea what you want to do next?Maybe your current career no longer fits the person you are today. Maybe you've experienced an “aha moment” that made you question your work, your priorities, or what you want your life to look like. Or maybe you simply know you're ready for something different.In this special episode of the Second Act Success Podcast, business coach and career transition coach Shannon Russell shares Chapter 3, “Discovering Your Second Act,” from her book Start Your Second Act: How to Change Careers, Launch a Business, and Create Your Best Life. Shannon walks you through the process of discovering your next chapter and reminds you that making a midlife career transition does not mean starting over. Your skills, experience, relationships, resilience, and knowledge come with you. You'll learn how to reflect on what is and isn't working in your current career, identify your strengths and passions, explore second act career ideas, build your network, prepare financially for a career transition, and create a timeline for making your next move. Shannon also shares lessons from her own transition from television producer to entrepreneur and explains how the skills she developed during 16 years in the entertainment industry helped her build successful businesses. Whether you're considering leaving corporate, starting a business, becoming a female entrepreneur, or simply searching for a more flexible career, this episode will help you begin thinking differently about what your next chapter could look like.Because your first career gave you experience. Your second act career is your opportunity to decide how you want to use it.If you're ready for career reinvention, press play and start discovering what your second act could be.
Send us Fan MailIn this episode, Alyssa explains why fat malabsorption is an often-overlooked cause of chronic digestive symptoms like diarrhea, greasy stools, bloating, weight loss, and nutrient deficiencies. Learn how your liver, pancreas, and small intestine work together to digest fat, what happens when that process breaks down, and why continuing to eliminate foods may not solve the real problem. You'll learn:What fat malabsorption is and how it affects digestionThe difference between fat malabsorption and food sensitivitiesWhy greasy stools (steatorrhea) happenSymptoms that may point to poor fat absorptionCommon causes of fat malabsorption, including: Exocrine Pancreatic Insufficiency (EPI), Reduced bile production, SIBO, Celiac disease, Crohn's disease, and Short bowel syndromeWhy fat malabsorption is different from bile acid malabsorption (BAD)How fat-soluble vitamin deficiencies developWhy healthy fats can still trigger symptomsPractical dietary strategies that can reduce symptoms while you investigate the underlying causeWhy restricting more foods isn't always the answerResources mentioned:Not sure what to eat if you're dealing with fat malabsorption, chronic diarrhea, greasy stools, bloating, or difficulty digesting fatty foods? Download the 7-day Fat Malabsorption Diet Guide designed to help you reduce symptoms while supporting long-term gut health. Want to learn more about one of the most common causes of fat malabsorption? Read our Pancreatic Insufficiency (EPI) Guide to understand the symptoms, testing, diagnosis, and treatment of exocrine pancreatic insufficiency, and download our FREE Pancreatic Insufficiency Diet Guide for practical nutrition strategies, meal planning tips, and food recommendations. If you've been stuck on a Low FODMAP diet and aren't sure what comes next, this free masterclass walks you through the five-step framework we use to help clients move beyond symptom management, rebuild food tolerance, and create a healthier, more resilient gut. Still relying on a highly restricted diet to keep symptoms under control? Book a 1:1 Strategy Call and we'll look at your symptom history, what you've already tried, and whether working together makes sense, along with what that would look like. Learn more about Nutrition Resolution's Signature Healthy Gut Restoration Program — a personalized, root-cause approach to addressing bloating, constipation, and underlying digestive imbalances.Follow Alyssa on: Instagram, LinkedIn, Facebook, Pinterest -Looking for a supportive Gut Health community? Alyssa is building a community committed to helping people overcome their digestive symptoms by addressing the root cause using food and nutrition. Join Alyssa's FREE Facebook Community here.Tune in and subscribe to "The Gut Health Dialogues" for inspiring client transformation stories and expert insights into gut health. Leave a review—Your support will help Alyssa empower more people with the knowledge and tools to take control of their gut health and reclaim their lives.
There's a fine line between healthy competition and crossing the line, and it's a conversation our industry doesn't have often enough. Today, I'm unpacking the realities of poaching, prospecting, and what ethical business development really looks like in property management. Building a business should never come at the expense of your reputation, and the way we win clients says just as much about us as the results we achieve.I share my perspective on where prospecting becomes poaching, why relationships and integrity matter more than quick wins, and how businesses can grow sustainably without compromising their values. I also explore what to do if you lose a client to a competitor, how to respond professionally instead of emotionally, and why playing the long game almost always pays off.If you've ever questioned the right way to approach business development or wondered how to stand out in a competitive market without resorting to questionable tactics, this conversation will give you plenty to think about. My hope is that you walk away feeling more confident in building a business that attracts the right clients, earns trust, and creates long-term success the right way."The best protection against ever losing a client isn't a tighter contract or a better exit clause. It's the relationship... because nobody can poach loyalty." - Kylie WalkerWe cover:Discussion of client poaching in the property management industry.Distinction between unethical poaching and ethical client retention.Personal experiences of losing clients, including both ethical and unethical scenarios.Importance of nurturing client relationships to prevent loss.Ethical strategies for growing a property management business.The role of visibility and community involvement in attracting clients.Leveraging referral relationships for business growth.Utilizing existing databases for potential client outreach.Importance of responding effectively to inquiries and maintaining a strong reputation.Emphasis on building strong relationships as the best defense against client loss.A big shout-out to our amazing podcast partner Ailo.Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerateDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesProperty Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchoolThat Property Mum Courses: https://www.thatpropertymum.com.au/courses/Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Most real estate coaching tells you to grind 24/7. I tried that. I closed 52 solo transactions in a single year, and it almost broke me.In this episode, I break down the exact mistakes that cost me years of time and thousands of dollars as a solo agent, along with the systems I built to transition from a burnt-out salesperson into a strategic business operator.
What if the secret to growing your strength studio wasn't just more ads or longer days, but the right mix of sharp marketing, tight client session management, and smart training choices? Fitness and More Founder Steve McKinney returns to talk about his surprisingly strict 15-minute sessions, how he manages his daily activities while maintaining discipline and happiness, and how he keeps clients happy and coming back for more — regardless of any "good" or "bad" workouts! Plus, we talk about how the right paid ads can give you incredible bang-for-your-buck leads, managing overly talkative clients, preventing and managing shoulder and arm injuries, adapting to and optimizing on your strengths and weaknesses, and more. If you've ever felt stuck or slowly slipping downwards in your strength training business and in life, then this episode with Steve can give you the boost you need to get back on track. ━━━━━━━━━━━━ Start or Grow Your HIT Business Faster Like Steve — Join the FREE HIB Skool Community Here ━━━━━━━━━━━━ Want more help? Book a Strategy Call with Lawrence here ━━━━━━━━━━━━ Get NEW Precision-Engineered MedX Machines here ━━━━━━━━━━━━ For the complete show notes, links, and resources, click here
Some conversations stay with you long after they end, and this week I realised the same challenges are coming up again and again. In this episode, I'm stepping away from the usual interview format to share what I'm hearing from property managers, BDMs and business owners who are feeling stretched, overwhelmed and unsure where to start with AI, automation and modern business systems. As your host, I wanted to have an honest conversation about why so many hardworking professionals feel like they're falling behind, and why it's not because they're not working hard enough.The property management industry is changing quickly, but the training and support available haven't always kept pace. I unpack why so many agencies are still relying on outdated processes, why new technology can feel overwhelming without the right guidance, and how simplifying systems, marketing and daily workflows can create more time, consistency and confidence. More importantly, I share why embracing these tools isn't about replacing people–it's about helping great property managers spend more time doing the work that really matters.I also take you behind the thinking behind PM Accelerate and the new Digital Marketing and AI Academy, explaining how they were created to solve the real challenges I see every day. From practical templates and proven marketing strategies to mindset support, AI training and a community that genuinely understands the pressures of this industry, my goal has always been to make property management feel less overwhelming and far more sustainable for the people who keep it moving."AI isn't coming, it's already here, and it's already changing what's possible for property managers who know how to use it.” - Kylie WalkerWe cover:Challenges faced by property managers and business owners in the property management industry.Issues with outdated tools and technology in property management.Lack of proper training in AI and automation.Personal experiences of the host in overcoming similar challenges.Importance of modernizing business operations for efficiency.Introduction of the membership program "PM Accelerate."Resources offered by PM Accelerate, including templates and marketing strategies.Focus on personal development and emotional well-being for sustainable growth.Digital Marketing and AI Academy tailored for property managers.Urgency for property managers to adopt modern tools and strategies to avoid falling behind.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources: The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerateDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesProperty Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Ron James is the founder of Opscale Partners and Opscale Exchange. His career spans senior operations roles at some of the biggest names in retail and financial services: Walmart, Best Buy, H&R Block, and Innovation Refunds.Need expert tax planning? Visit GTG Tax to learn how to make your taxes work for your goals: https://gtgtax.com/ Schedule a Strategy Call with Ron by clicking on this link: https://opscalepartners.com/schedule-a-strategy-call/ Connect with Ron James:Website: https://opscalepartners.com/ LinkedIn: https://www.linkedin.com/in/ronjamesmba/ TurnKey Podcast Productions Important Links:Guest to Gold Video Series: www.TurnkeyPodcast.com/gold The Ultimate Podcast Launch Formula- www.TurnkeyPodcast.com/UPLFplusFREE workshop on how to "Be A Great Guest."Free E-Book 5 Ways to Make Money Podcasting at www.Turnkeypodcast.com/gift Ready to earn 6-figures with your podcast? See if you've got what it takes at TurnkeyPodcast.com/quizSales Training for Podcasters: https://podcasts.apple.com/us/podcast/sales-training-for-podcasters/id1540644376Nice Guys on Business: http://www.niceguysonbusiness.com/subscribe/The Turnkey Podcast: https://podcasts.apple.com/us/podcast/turnkey-podcast/id1485077152 Discover how you can look 'poor' to the IRS and rich to a lender. Check out my sponsor, GTG Tax Planning, at gtgtax.com to book a short discovery call.
You've got your personal training business going and you have your ideal clients in mind, but how can you attract more of them effectively without being pushy about it? This is probably one of the most effective ways to attract clients without being all sales-y about it: the "Client of the Week" email. We'll talk about how it works, why you'll love it, and maybe even why your other prospects and clients can get inspired by it and share it themselves! If you want a simple, very low-pressure way to market your HIT strength training business that's proven to attract prospective clients, give this episode a quick listen. ━━━━━━━━━━━━ Join the FREE HIB Skool community here ━━━━━━━━━━━━ Want more help? Book a Strategy Call with Lawrence here ━━━━━━━━━━━━ Ready for serious growth? Join HIB Pro here ━━━━━━━━━━━━ For the complete show notes, links, and resources, click here
Send us Fan MailIn this episode, Alyssa explains one of the biggest misconceptions in SIBO recovery: the belief that a therapeutic diet is the treatment. While Low FODMAP and SIBO diets can be incredibly effective for reducing symptoms, they were never designed to be the finish line. They're a tool to create stability, not a permanent way of eating.Alyssa walks through why long-term restriction can hold your gut back, the difference between symptom management and true healing, and what should happen between eliminating foods and successfully reintroducing them.You'll learn:Why food doesn't cause SIBOHow therapeutic diets actually workWhy your food list may keep shrinkingThe hidden downside of long-term restrictionWhy microbiome diversity mattersStable gut vs resilient gutHow to measure healing beyond symptom reductionWhy food fear developsHow Nutrition Resolution approaches food reintroductionsWhat real food freedom looks likeFree resources:Not sure what to eat with SIBO, IBS, reflux, histamine intolerance, constipation, or other digestive conditions? Explore our free collection of evidence-based meal plans, food lists, recipes, and practical guides designed to help you reduce symptoms while supporting long-term gut healing. If you've been stuck on a Low FODMAP or SIBO diet and aren't sure what comes next, this free masterclass walks you through the five-step framework we use to help clients move beyond symptom management, rebuild food tolerance, and create a healthier, more resilient gut. Still relying on a highly restricted diet to keep symptoms under control? Book a 1:1 Strategy Call to identify what's keeping you stuck and get a personalized roadmap to help you expand your food choices with greater confidence and less fear. Learn more about Nutrition Resolution's Signature Healthy Gut Restoration Program — a personalized, root-cause approach to addressing bloating, constipation, and underlying digestive imbalances.Follow Alyssa on: Instagram, LinkedIn, Facebook, Pinterest -Looking for a supportive Gut Health community? Alyssa is building a community committed to helping people overcome their digestive symptoms by addressing the root cause using food and nutrition. Join Alyssa's FREE Facebook Community here.Tune in and subscribe to "The Gut Health Dialogues" for inspiring client transformation stories and expert insights into gut health. Leave a review—Your support will help Alyssa empower more people with the knowledge and tools to take control of their gut health and reclaim their lives.
For years, property management has been defined by the tasks we complete–collecting rent, coordinating maintenance, and managing tenancies. But what if we've been thinking about our role too narrowly? I was joined by Ben White, co-founder of Ailo, for a thought-provoking conversation about why the future of our industry isn't centred on technology replacing people, but on giving property managers the freedom to focus on the relationships that create the greatest long-term value. It challenged many of the assumptions we've held onto for years and offered a refreshing perspective on where our profession is heading.Throughout our discussion, we explored how AI and technology can remove the repetitive administration that often consumes our days, creating more space for meaningful conversations with landlords, renters, and our communities. Ben shared why agencies should be looking beyond software features and instead choosing technology partners that align with their long-term vision, while encouraging business owners to rethink what exceptional service really looks like. The conversation continually returned to one idea: the more we invest in people and relationships, the more valuable property management becomes.Beneath the discussion around AI sits a much bigger message about leadership, innovation, and the willingness to evolve. As our industry continues to change, the agencies that thrive will be those prepared to question old ways of thinking, embrace new opportunities, and see property management as a profession built on service rather than process. It's a timely reminder that the future won't be defined by the technology we adopt alone, but by how we use it to elevate the experience we deliver every single day.“I don't think you should change because today's broken. I think you should change because today is not going to get you to tomorrow.” - Ben WhiteWe cover:Ben's background and journey in the property management industry.Evolving definition and value of property management beyond traditional tasks.Importance of customer relationships in property management.Impact of technology and AI on the property management sector.Technology as a tool to enhance customer service rather than a threat.The service-oriented nature of property management and the win-win-win approach.Future of property management with AI and robotics.Role of regulation in shaping the industry and service differentiation.Need for a broader vision of property management and embracing innovation.Strategies for property managers to future-proof their careers and businesses.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect with Ben White:https://ailo.io/ben-whitehttps://www.instagram.com/ailohq/?hl=enhttps://www.linkedin.com/in/benbwhite/Connect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
In this episode, I sit down with Amber Janke, creator of the podcast Super Sorry, to talk about how she finally brought a long-held podcast idea to life.Amber shares how she joined Inner Magic during a tough season—after being laid off and navigating family loss—and used that pause to get clear on what truly motivates her and brings her joy, especially creativity and storytelling.We dug into the mindset shift that kept coming up for her—“why not me?”—and how it helped her take action.Amber explains what Super Sorry is (a show exploring apologies in superhero movies, starting with the MCU Infinity Saga), how she designed it to be entertaining and educational, and the strategic, sustainable systems she used to launch and stay consistent. We also talk about her surprise acceptance into AIR's New Voices Amplify program and where she wants to take the show next.Timestamp:00:00 Why Not Me Mindset00:17 Show Welcome01:09 Meet Amber01:51 Joining Inner Magic03:47 Finding Joy Again05:04 Starting The Podcast06:59 Super Sorry Explained07:49 Format And Segments09:29 Planning For Sustainability11:44 Applying To AIR Program14:39 Podcast Vision Ahead16:51 Skills From Corporate19:41 Curiosity Over Certainty21:17 Handling Highs And Lows24:47 Advice To Start Now27:10 Where To Find Super Sorry27:56 Final Takeaways29:14 Closing And SubscribeAbout Amber Janke:Amber Janke is the founder, producer, and co-host of Super Sorry, a podcast that uses superhero stories to explore the power of apology, accountability, and emotional repair. Blending thoughtful storytelling with pop culture, she examines how fictional heroes—and villains—can teach us meaningful lessons about repairing relationships and taking responsibility.Before launching Super Sorry, Amber built a career in program management, higher education, human resources, and organizational leadership. She brings that experience together with a passion for emotional intelligence and storytelling to create conversations that are both entertaining and deeply insightful.Learn more about Amber and listen to Super Sorry at:
After spending a week in the Philippines with our offshore team, I came home with far more than great memories. I returned with a renewed appreciation for what truly builds great businesses–strong relationships, shared purpose, and leaders who genuinely invest in their people. What started eight years ago as a solution to overwhelm has grown into something much bigger, and this experience reinforced why I believe the best businesses are built around people, not just processes.Throughout this conversation, I share the leadership lessons that challenged my thinking, from why people work harder when they feel valued to the importance of documented systems, transparency, and creating a team that understands the bigger vision. We often chase efficiency in property management, but I've learned that excellence comes from slowing down, building the right foundations, and empowering people to do their best work.If you've been feeling stretched, buried in administration, or wondering how to create a business that can grow without relying on you for everything, I hope these insights encourage you to think differently. Because sustainable success isn't about doing more–it's about building the right structure, investing in the right people, and creating a business where everyone has the opportunity to thrive."It's not about doing more yourself. It's about building something structured and streamlined so your team can actually work, not just survive.” - Kylie WalkerWe cover:Building and managing an offshore team for property management.Overcoming administrative overwhelm in a real estate agency.The transition from chaos to structured processes and systems.The impact of offshore support on onshore team efficiency and morale.The concept of "done for you Taskers" and its differentiation from typical virtual assistant services.The importance of documented systems and transparency in business operations.Lessons learned from personal experiences with offshore teams.The significance of investing in people and building relationships within teams.The distinction between efficiency and excellence in work processes.The role of purpose and understanding in enhancing team engagement and productivity.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchoolDigital Marketing School: https://courses.thatpropertymum.com.au/digitalschoolThat Property Mum Courses: https://www.thatpropertymum.com.au/courses/The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerateBook a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Your Job Isn't to Be Right — It's to Find Out (A Self-Trust Reframe for Big Decisions)In this episode, I share a real-time update on why my podcast schedule has been inconsistent (hello, summer break with kids) and how I'm getting clearer on what I want this podcast to become—more depth around clarity and self-trust, and eventually interviews with normal people who love their jobs and have made meaningful career pivots.Then I dive into one of my favorite coaching questions: what if your job wasn't to be right? Using my months-long inability to pick an outdoor dining table, I unpack how so many of us get stuck chasing the “right” decision, seeking certainty, and looking for permission. I explain why certainty isn't coming, why values-based decisions build self-trust, share how a “wrong” career move in 2016 became my catalyst to leave corporate, and invite you to my free live training on landing a career you're excited about.TIMESTAMPS:00:00 Welcome and Mission00:52 Why Episodes Are Inconsistent02:09 Podcast Pivot and Clarity05:07 Stop Needing the Right Answer05:54 The Dining Table Spiral06:55 The Real Pattern Underneath08:56 Career Story Best Worst Boss12:02 Inner Magic and Self Trust14:35 Values Over Certainty17:45 Decision Practice and Invitation18:42 Training Offer and Wrap Up19:44 Final Thanks and SubscribeResources & Links:RSVP for my FREE Masterclass: cultivitae.com/clearApply for a Strategy Call: cultivitae.com/applyLearn more about Inner Magic (6-month program): cultivitae.com/magicFollow Emily on social: @cultivitaeYou might also love:Ep. 047 — Why You Don't Trust YourselfEp. 044 — Normal Hard vs. Soul-Crushing HardEp. 043 — Why you can't figure out what you want anymore
What if the biggest opportunity with AI isn't creating more content, it's getting your time back? ----------------------Jennifer Bennett believes most creators are using AI in the wrong place. Instead of replacing your creativity, she shows how AI can become the back office that quietly handles the repetitive work, keeping you from doing your best work. In this episode, Jennifer shares her Human-Driven AI Integration Method, explains why you should train AI like an employee instead of treating it like a search engine, and reveals the systems that help creators reclaim their mental bandwidth. We also cover AI agents, documenting your processes, feeding your core values to AI, and practical ways to automate the admin work that drains your week while keeping your voice and relationships at the center of your business.Key Points:Train AI like a new employee, not a tool you can "set and forget"Document your processes before buying more AI softwareSolve the biggest mental bottleneck first, not just the biggest time drainBuild AI agents around your own "source of truth" instead of letting them search the webCreate systems before software; the best tools won't fix a broken workflowKeep the human touch where it matters most: relationships, judgment, and real presenceResources:Jennifer Bennett: https://getdesky.com/Find Your Bottleneck Quiz: https://quiz.getdesky.com/Book a Strategy Call: https://link.playmakerscrm.com/widget/booking/AoAxWr6lqGPRShwB9siUThe Maximum Leverage Brief (LinkedIn Newsletter): https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7455330621217820672Demo Jennifer's AI Speaking Research Tool: https://demo.getdesky.comZac Brown: https://zacbrowncreativesolutions.com/Zac's Book: An Accidental Education: What I've Learned So Far: The Zac Brown Show Podcast: https://podbay.fm/p/the-zac-brown-show----------------------Ecamm - Your go-to solution for crafting outstanding live shows and podcasts. - Get 15% off your first payment with promo code JEFF15CreatorNewsLive.com - Dive into our website for comprehensive episode breakdowns.Youtube.com - Tune in live, chat with us directly, and be part of the conversation. Or, revisit our archive of past broadcasts to stay updated.Facebook - Stream our show live and chat with us in real time. Connect, engage, and be a part of our community.Email - Subscribe and never miss a live show reminder.----------------------JeffSieh.com - Unlock the power of authentic storytelling with me! With over 20 years of marketing experience, I'm here to elevate your brand's narrative in an ever-competitive market. My expertise spans consulting, visual marketing, and producing podcasts and live videos.Additionally, as a seasoned speaker, I'm not just about sharing knowledge--I believe in entertaining audiences and injecting humor into every presentation. I'm available to enlighten and engage audiences at your events, conferences, or institutions. My talks cover a diverse range of subjects, from purposeful repurposing and captivating storytelling to podcast promotion, social media strategies, visual marketing insights, the art of live video, and much more.
There are moments in life when you realise the biggest thing standing between where you are and where you want to be isn't your workload, your business or even your circumstances–it's the story you've been telling yourself. In this deeply personal episode, I share the journey that has taken me from one of the darkest periods of my life to buying my own home at 53, and why the most important work I've ever done wasn't in my business, but on myself.As property managers, we're incredibly good at looking after everyone else while quietly carrying stress, burnout and impossible expectations behind the scenes. I open up about the shame, anxiety, negative self-talk and victim mindset that kept me stuck for years, and why there was never one magic solution. It was the messy combination of counselling, journalling, meditation, reading, personal development and consistently showing up for myself that slowly changed everything.My hope is that this conversation encourages you to pause and ask yourself what stories you're believing, and whether they're helping you build the life you truly want. Because while the work isn't always easy, the transformation starts from within–and when you change the way you think, speak to yourself and respond to life's challenges, your business, your relationships and your future begin to shift in ways you never thought possible.“The hard things don't have to define your future. They're not life sentences. They're just data. They're opportunities to take lessons away from what worked and what didn't work.” - Kylie WalkerWe cover:Personal journey through significant life challenges, including marriage breakdown and business struggles.Overcoming anxiety and emotional hardship through various methods.Importance of internal work for personal transformation and mindset change.Tools and strategies for managing negative self-talk and emotional outbursts.The role of counseling, meditation, journaling, and workshops in personal growth.The impact of shame and perfectionism in high-stress careers like property management.The significance of daily commitment to self-improvement and emotional healing.The idea that struggles and breakdowns can lead to growth and new opportunities.Encouragement to challenge negative narratives and beliefs about oneself.The message that it's never too late to change and pursue a fulfilling life.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
For a long time, I wore the chaos in my business like a badge of honour. I knew where everything was, I could solve every problem, and everyone relied on me. But what I eventually realised was that being needed for everything wasn't a strength–it was the very thing preventing my business from growing. In this episode, I share my own journey from overwhelming and reactive management to building systems that created more clarity, consistency, and freedom for both myself and my team.I also open up about one of the most challenging periods in my business. When I introduced new systems, accountability, and transparent workflows, the resistance was immediate. Team members pushed back, several left, and for a moment I questioned whether I had made the right decision. Looking back, that difficult transition became a defining moment because it forced me to build a business that could operate beyond the knowledge stored in one person's head and create a stronger foundation for long-term growth.I break down the three systems that transformed the way I run my business: client communication, operational workflows, and marketing visibility. These aren't just tools or pieces of software–they're the frameworks that help property management businesses reduce stress, improve consistency, delegate effectively, and create space for growth. If you're feeling stretched too thin, constantly reacting instead of leading, or wondering why your business still depends on you for everything, this episode will challenge you to think differently about the systems that support your success.“You can't build a team, you can't take a day off. And more importantly, you can't actually grow beyond yourself because you've become the bottleneck.” - Kylie WalkerWe cover:Importance of systemizing a property management business for clarity and scalabilityChallenges and benefits of implementing cloud-based property management softwareDevelopment of client communication and relationship management systemsCreation of operations and task management workflows and standard operating procedures (SOPs)Strategies for effective delegation and workload managementEstablishment of marketing and visibility systems to attract new clientsThe transition from chaotic to organized business practicesResistance from team members during the implementation of new systemsThe significance of maintaining consistent client engagement and communicationThe long-term advantages of overcoming initial discomfort and resistance to changeA big shout-out to our amazing podcast partner Ailo.Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchoolDigital Marketing School: https://courses.thatpropertymum.com.au/digitalschoolThat Property Mum Courses: https://www.thatpropertymum.com.au/courses/The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerateBook a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesIf you are ready to see what's NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.Buy your Tickets here: https://courses.thatpropertymum.com.au/nextConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Standing out in property management has never been more challenging. With so many agencies competing for attention online, it's becoming increasingly difficult to create a genuine point of difference that landlords and tenants actually notice. When I sat down with Tom Dorawa from Virtual Tour Creators, we explored how technology is changing the way agencies market properties and why presentation has become far more than just a tool for securing a tenant. What struck me throughout our conversation was how often the smallest improvements in visibility and client experience can create the biggest competitive advantage.We spent time unpacking the practical ways agencies can use virtual tours, floor plans, professional imagery, and emerging technology to elevate both their marketing and operational processes. Rather than adding more work, many of these tools are designed to simplify what property managers are already doing while creating a stronger experience for landlords, tenants, and prospective clients. Tom shared some fascinating examples of agencies using these solutions to attract higher-quality tenants, improve rental returns, and create a level of transparency that builds trust and strengthens client relationships.What sits underneath all of this is the willingness to adapt. The property management landscape is changing quickly, and the businesses that continue to grow are often the ones prepared to embrace innovation rather than resist it. Whether it's adopting new technology, improving the way properties are presented, or finding smarter ways to serve clients, the opportunity lies in being open to doing things differently. For property management professionals, this conversation is a reminder that growth doesn't always come from working harder–it often comes from finding better ways to deliver value and create an experience that people remember.“If you're not going to try it, you'll never know what happened to you or what you missed out on.” - Tom DorawaWe cover:Innovative marketing solutions for property management and real estate professionals.Use of 360-degree virtual tours and floor plans in property marketing.Challenges of traditional property marketing and the need for modernization.The origin story of Virtual Tour Creators and its development.DIY marketing tools that empower agents to create their own virtual tours and photos.The impact of personalized, high-quality marketing content versus generic AI-generated materials.Success stories of clients using Virtual Tour Creators to enhance their business.Importance of showcasing surrounding amenities in property marketing, especially in rural areas.The role of technology and innovation in property management.Discussion on mental health, personal development, and the evolving role of AI in business operations.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect with Tom Dorawa:https://www.linkedin.com/in/tom-dorawa-53001295/https://virtualtourscreator.com.au/https://www.instagram.com/virtualtourscreatorConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
In this episode, I'm tackling one of the most misunderstood topics in women's health: adrenal fatigue. While the term "adrenal fatigue" isn't technically accurate, the symptoms women experience are very real. What's actually happening is something called HPA axis dysfunction, a breakdown in the communication between the brain and adrenal glands that impacts energy, hormones, metabolism, sleep, and overall health. I explain what the HPA axis is, why chronic stress changes how your body responds to cortisol, and how major life events can push your system into dysfunction even when you're doing all the "right" things. We also dive into the three major stressors that affect the body: traumas, toxins, and thoughts. If you've been feeling exhausted, overwhelmed, stuck, or like your body just isn't responding the way it used to, this episode will help you understand what's really happening beneath the surface. If you're ready to stop guessing and get personalized guidance, schedule a free Strategy Call with my team. We'll review your symptoms, discuss your health goals, and help you identify the best next steps for your body. Schedule your Strategy Call here: https://calendly.com/dr-beth-westie/program-discovery-call Download your FREE Hormone Cascade Map here: https://dr-beth-westie.mykajabi.com/hormone-cascade-map
What happens when you've outgrown the identity that helped you get where you are?In this episode, I sit down with Debbie Bryan, TEDx Speaker, speaker curator, business strategist, and visibility expert, to talk about one of the biggest challenges entrepreneurs and leaders face: evolving beyond the version of themselves that everyone else still expects them to be.Debbie shares how she helps business owners, executives, and professionals reposition themselves for their next chapter—whether that's launching a consultancy, becoming a speaker, scaling a business, or simply stepping into a bigger vision for their lives.We explore why identity shifts can feel uncomfortable, how visibility and confidence are deeply connected, and why so many people stay stuck in roles they've already outgrown.We also discuss:– Reinventing yourself professionally– Overcoming visibility fears– TEDx and the power of storytelling– Building authority in a new space– Why growth often feels uncomfortable– The importance of being seen for who you've becomeIf you've ever felt called toward something bigger but struggled to let go of who you used to be, this conversation is for you.Connect with Debbie:- Website: https://www.debbiebryan.com/- Facebook: https://www.facebook.com/debbiebryancoach/- Instagram: https://www.instagram.com/debbiebryancoach/- Book a Strategy Call: https://calendly.com/consultantdebbiebryan/borrow-my-brain-chat-cloneIf this episode resonated with you, share it with someone who's stepping into a new chapter of their life or business. Learn more about your ad choices. Visit megaphone.fm/adchoices
Book a Strategy Call → https://mccancemethod.com/strategy-call/In this episode, I chat with Tricia Wright, Founder and CEO of Arnica Counselling Inc., about how she scaled her group practice from 2 to 15 therapists and grew her revenue by 120% in just one year inside the Clinic Growth Map™ . Tricia shares Nicole's six-step hiring model that filled new caseloads in just six weeks (instead of six months), the scheduling change that gave her afternoons back with her kids, and the SEO strategy that moved her clinic from #8 on Google to the top of page one.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[02:24] How Tricia scaled from 2 to 15 therapists.[04:44] The strategic shift she made to invest in the program.[08:11] Why community support is non-negotiable when scaling.[11:38] The 6-step hiring model that fills caseloads fast.[13:01] Restructuring her schedule for work-life balance.[15:54] The SEO strategy that took her clinic to #1 on Google.More about Tricia: Tricia Wright is the Founder and CEO of Arnica Counselling Inc., a 6-room counselling clinic in Northern British Columbia. With over 15 years of leadership experience in the mental health sector, she leads a team of 16, integrating high-level clinical practice with the demands of business development and team leadership. Her background ranges from managing a high-risk medical detoxification unit and methadone clinic to coordinating a non-profit maternal health society and birth doula support. Tricia brings a unique, holistic lens to mental health systems. She holds a BSc in Psychology, an M.Ed. in Counselling and is widely recognized for her expertise in crafting sustainable clinical policies and mentoring the next generation of practitioners. She is a breast cancer survivor, a mom of 2 neurodiverse kids, and an imperfect partner to her husband of 26 years.Want to Connect with Tricia? Arnica Counselling: https://arnicacounselling.com/Tricia on Instagram: https://www.instagram.com/arnica_counsellingArnica Counselling on Facebook: https://www.facebook.com/arnicacounsellinginc
AI isn't coming for our jobs–but it is changing the way we work. In this episode, I share my perspective on artificial intelligence and why I believe the real opportunity for property managers isn't replacement, it's amplification. Over the past year, I've been integrating AI into my businesses in ways that are helping us move faster, make better decisions, and create more space for the work that truly matters. If AI has felt overwhelming or intimidating, my goal is to show you a more practical and empowering way to think about it.I take you behind the scenes of how we're using AI across market research, prospecting, client communication, content creation, and knowledge management. From identifying opportunities before competitors do, to helping property managers navigate difficult conversations with confidence, these tools are reducing repetitive tasks and giving us access to better information, faster. The result isn't less human connection–it's more time and energy to focus on the relationships, strategy, and expertise that clients value most.At its core, this conversation is about staying relevant in a rapidly changing industry. The property managers who thrive over the next five years won't necessarily be the most technical–they'll be the ones willing to evolve, adapt, and use technology intentionally. I share why embracing AI now can help you reclaim time, improve profitability, and position yourself and your business for long-term success in an increasingly competitive market.“AI isn't coming for your job, but AI is coming for the people who aren't using it.” - Kylie WalkerWe cover:Integration of AI in property managementBenefits of AI for improving efficiency and client serviceAddressing concerns about AI replacing jobsAI tools for market research and reportingProspecting and lead identification using AIEnhancing content creation and communication with AIInternal knowledge management through AI solutionsReal-world examples of AI impact on property managementThe importance of evolving with technology in the industryEncouragement for property managers to adopt AI tools intentionallyA big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesIf you are ready to see what's NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.Buy your Tickets here: https://courses.thatpropertymum.com.au/nextConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Your clients do not choose you because you gave them the same canned value proposition as every other lender. They choose you when they feel understood, protected, and advised.In this episode of The 360 Experience Podcast, Tim Braheem sits down with Jason Fleming, a rising mortgage originator who started in the business as an LOA in 2019, became a commissioned loan officer in 2020, and is now on pace for a breakout production year.Jason shares how he built his business around deep client consultations, financial education, emotional intelligence, and strategic referral partnerships with Realtors and financial advisors. He also opens up about how he is using AI to scale communication, support his team, and create a more consistent client experience without removing the human connection that makes his process so powerful.This conversation is packed with practical strategy for mortgage loan officers who want to stop competing on rate and start becoming true advisors.Top Takeaways for Loan Officers:1️⃣ The Client Consult That Creates Real Trust. Jason breaks down how he uses deep discovery questions to uncover a client's fears, motivations, and real decision drivers before presenting a mortgage strategy.2️⃣ Why Financial Knowledge Creates Confidence. Tim and Jason discuss why so many loan officers struggle with call reluctance—and how becoming a true student of money, debt, and wealth-building creates massive separation.3️⃣ How to Build Referral Relationships with Financial Advisors. Jason shares a powerful strategy for getting introduced to financial advisors, positioning yourself as a collaborator instead of a competitor, and creating real reciprocity.4️⃣ How AI Can Help You Scale Without Losing the Human Touch. From call summaries to team notes to personalized follow-up, Jason explains how AI can help loan officers create consistency when their pipeline gets full.5️⃣ The Inner Work Behind Sustainable Success. Jason opens up about the personal growth required to stop tying self-worth to production and build a business that supports both success and fulfillment.If you are a mortgage loan officer who wants to improve your buyer consultations, build deeper referral partnerships, communicate more consistently, and become the kind of advisor clients remember and refer, this episode will give you a lot to think about—and even more to implement.We want to hear from you! What challenges are you facing in your mortgage business right now? Email us at 360@theloanatlas.com with your questions and struggles. You may hear them answered in a future episode.ABOUT TIM BRAHEEMWith more than 25 years of experience as a highly successful mortgage professional, industry leader, educator, and life coach, Tim Braheem is committed to engaging with people on a deep level and helping them uncover the barriers they have placed in the way of having the level of success they deserve in both their business and personal lives.FOLLOW Instagram ► https://www.instagram.com/tbraheem/LinkedIn ► https://www.linkedin.com/in/timbraheemTHE LOAN ATLASJOIN ► https://go.theloanatlas.com/membership FOLLOWInstagram ► https://www.instagram.com/theloanatlas/YOUTUBE ► https://www.youtube.com/@LoanAtlas----------Mentioned in this episode:Book a Strategy Call with The Loan Atlas! Follow the link below to schedule a demo session with our team! https://go.theloanatlas.com/book-a-demo
Book a Strategy Call → https://mccancemethod.com/strategy-call/ In this episode, I talk about how to retain therapists in your group practice without burning out or overpaying. I share what culture actually means, why psychological safety is the number one reason therapists stay, and how to spot the "culture cancer" that's quietly costing you your best people.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[01:30] What culture really means in your group practice. [05:00] How clear expectations make you a better leader. [08:00] Psychological safety is the #1 reason therapists stay. [10:30] Use 90-day check-ins to retain top talent. [14:00] Why vulnerability builds trust with your team. [18:00] The "culture cancer" that's costing you good therapists.Links From The Episode:Episode #157: Selling a Group Therapy Practice: What Buyers Look For (And How to Prepare) - https://mccancemethod.com/episode-157-selling-a-group-therapy-practice-what-buyers-look-for-and-how-to-prepare/ Here is the Janeapp link for TWO free months on us!https://janesoftware.partnerlinks.io/ytg4vn Use Coupon: MCCANCE2MOThe Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle - https://amzn.to/4v60u9H (US) https://amzn.to/4uuDTnf (CAD)
One of the biggest lessons I learned early in my property management career was that delivering value and communicating value are two very different things. In this episode, I share the simple but powerful strategy that helped me retain investors for years, even through market uncertainty, staff changes, and growing competition. Drawing on my background in marketing and communication, I explain why meaningful client relationships are built through intentional conversations, not just efficient processes, and how becoming a trusted advisor can completely change the way investors see your role.I unpack the Investor Audit framework that became a cornerstone of my business and explain how structured, strategic conversations can strengthen trust, improve retention, and create deeper client loyalty. From reviewing property performance and maintenance planning to discussing future investment opportunities, these conversations allow me to better understand my clients' goals while helping them feel supported throughout their wealth creation journey. It's not about selling services – it's about showing genuine interest in helping investors make better decisions.This episode is a reminder that the strongest property management businesses are built on relationships, not transactions. I walk through the practical steps for implementing Investor Audits in your own portfolio and share the communication habits that helped me create long-term client connections. If you're looking to improve retention, elevate your client experience, and position yourself as an indispensable part of your clients' success, this is a strategy that can make a lasting impact.“Maybe you're thriving. Maybe you're struggling with retention. Maybe you're exhausted from constantly chasing new clients. But if you're willing to shift from what can I do for them to how can I actually be their partner in this investment, everything changes.” - Kylie WalkerWe cover:The concept of the "investor audit" as a strategy for property managers.Importance of building trust and demonstrating value to landlord clients.The need for effective and consistent communication with investors.The role of property managers beyond just rent collection.Strategies for maintaining long-term client relationships.The significance of personalized and meaningful communication.Tailoring services to meet the specific goals of property investors.The impact of regular check-ins and updates on client loyalty.Utilizing data and insights during investor audits to support decision-making.Shifting the mindset from transactional management to being a strategic partner.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesIf you are ready to see what's NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.Buy your Tickets here: https://courses.thatpropertymum.com.au/nextConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
If you're struggling with stubborn weight gain, afternoon energy crashes, 3 a.m. wakeups, sugar cravings, brain fog, mood swings, or hot flashes, insulin resistance may be a bigger factor than you realize. In this episode, I break down why insulin resistance is not just a pre-diabetes issue and how it can quietly impact your hormones for years before it shows up on standard lab work. In this episode, I cover: • Why insulin resistance can explain or worsen many common perimenopause symptoms • The connection between estrogen decline and blood sugar regulation • How muscle mass directly impacts insulin sensitivity and metabolism • Why strength training is more effective than excessive cardio for metabolic health • How cortisol and chronic stress contribute to belly weight, cravings, and sleep disruptions • The most important lab markers to evaluate, including fasting insulin • Why supplements alone rarely solve the problem without addressing underlying hormone imbalances • Practical nutrition strategies to support blood sugar balance and hormone health If this sounds like what you're experiencing, schedule a Strategy Call with my team! We'll discuss your symptoms, review your goals, and help determine the best next steps for testing and support so you can start improving your hormone health with a personalized plan. Book your FREE Strategy Call here: https://calendly.com/dr-beth-westie/program-discovery-call Download your FREE Hormone Cascade Map here: https://dr-beth-westie.mykajabi.com/hormone-cascade-map
There's a quiet shift happening in property management right now – and it's the move away from transactional service toward something far more meaningful. In this thoughtful conversation, I'm joined by Jenny Lock from K & Lo Property Co, who shares why relationship-driven property management is becoming the future of our industry. Together, we unpack the impact of client experience, the importance of genuine connection, and why the small moments – the phone calls, the thoughtful touchpoints, the way people feel – are often what matter most in building long-term trust and loyalty. We also tackle one of the most controversial conversations currently circulating in property management: client poaching. It's a topic layered with emotion, ethics, leadership, and accountability, and Jenny offers such a balanced and grounded perspective from both a business owner and property manager point of view. This conversation explores what really creates client loyalty, why culture and relationships inside agencies matter more than ever, and how business owners can build stronger retention through service, communication, and aligned leadership rather than fear or control. What I loved most about this discussion is how deeply it reinforces the idea that great property management isn't built on volume, chaos, or constantly being reactive – it's built on intentional systems, aligned values, and creating experiences that people genuinely remember. Jenny shares the strategies she's implementing inside her new boutique agency to elevate both the owner and tenant experience, while also protecting her own wellbeing and avoiding the burnout so many in our industry are facing. If you've been craving a more human, thoughtful, and sustainable approach to property management, this conversation will leave you feeling inspired to rethink what's possible. “I highly hold myself to values and ethics, and I think the real estate industry already has this bad reputation of not doing the right thing. I want to do the right thing and walk the walk and talk the talk.” - Jenny LockWe cover:Transitioning from transactional to relationship-focused property management.Importance of building genuine relationships with clients and tenants.Negative impact of transactional approaches on the industry's reputation.Ethical considerations in client poaching within property management.Strategies for maintaining client relationships and loyalty.Enhancing customer experience through personalized services and communication.Role of technology and AI in supporting relationship-driven property management.Addressing burnout among property managers through quality-focused practices.Importance of personal development and aligning business practices with values.Encouragement for property managers to reconnect with clients and improve service quality.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect with Jenny Lock:0487275151www.klopropertyco.com.auK&LO Property Co Google reviewConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
What happens when a former professional triathlete and endurance coach suddenly develops a painful plantar plate sprain? In this episode of the Doc On The Run Podcast, Dr. Christopher Segler speaks with Marcus, a former professional triathlete and current triathlon coach from Brazil, during a real running injury strategy call focused on plantar plate injuries in runners and triathletes. Marcus had to cancel an upcoming 45K trail race after developing sudden pain under the ball of the foot consistent with a plantar plate sprain. During the call, they discuss how plantar plate injuries develop, why bunions and shoe selection can increase stress on the plantar plate ligament, and how endurance athletes can protect the injured ligament while maintaining fitness. They also discuss: • Why MRIs often fail to tell the whole story with plantar plate tears • Whether carbon-plated running shoes can reduce plantar plate strain • How to maintain fitness without worsening the injury • Why boots alone are often not enough • The biggest mistakes runners make during plantar plate recovery • How shoe construction can affect forefoot stress • Why triathletes are uniquely vulnerable to forefoot overload injuries If you're a runner or triathlete struggling with forefoot pain, second toe pain, a plantar plate tear, or a plantar plate sprain, this episode will help you better understand the injury and what actually matters during recovery.
What does it actually look like to leave a stable job and start a business — not in theory, but in real life, with two young kids, postpartum fog, and zero entrepreneurial experience?In this episode, Emily sits down with Holly Shuss, a former Inner Magic client, for an honest update on her journey from corporate admin employee to solo bookkeeping business owner. This conversation is equal parts testimonial and practical roadmap for anyone sitting on a business idea they haven't acted on yet.Timestamps:0:00 — Welcome to Cultivate Your Joyful Life0:52 — So many of us have a dream we're letting fear hold hostage1:06 — Introducing today's guest: Holly Shuss, former Inner Magic client turned bookkeeping business owner1:26 — Holly's background: admin work, bookkeeping on the side, and searching for what's next3:01 — "I never thought I would be an entrepreneur" — how the idea snuck up on her3:01 — Postpartum, two kids in daycare, and the corporate schedule that just didn't fit anymore3:34 — How life kind of forced (or invited?) her into entrepreneurship — and why the pieces just started falling into place4:22 — Life design: figuring out what kind of life you want first, then finding the path that supports it4:43 — Freedom as a core value — and what it means to actually build toward it13:43 — How Holly found her bookkeeping coaches and the collective that made starting feel less alone13:43 — You don't need the five-year plan. You just need to follow your curiosity and take the next step16:36 — What it felt like in her last job: guilt, advocating for herself constantly, and a company that kept saying no17:28 — Every "no" gave her clarity. So if that's happening to you right now — pay attention13:43 — IFS (Internal Family Systems) — the "cheat code to life" she discovered in Inner Magic and has kept working with ever since15:23 — The part of her that said "you're not cut out for this" — what it was really protecting her from15:36 — Fear of failure, wanting to be accepted, and the work of calming that inner voice down16:30 — The first year: a client who couldn't pay, learning to price herself, and the W-2 to CEO mindset shift17:23 — The unglamorous reality of being a solopreneur (and why the trade-off is still worth it)22:43 — Limiting beliefs she had to work through: "Who am I to charge for this?" and "I don't know if I have the skills"1:05:39 — The Inner Magic goal-setting tool that helped her break the big dream into actual next steps1:07:41 — What self-trust means to Holly (this answer is so good)1:12:24 — Holly's final words about Inner Magic and how she credits it for where she is today1:25:06 — Where to find Holly + the bookkeeping services she offers1:30:05 — Wrapping up + how to connect and follow alongAbout Holly Shuss:Holly provides bookkeeping and accounting services to help small business owners get their finances organized and off their plate. She manages income and expense tracking, bill payments and invoicing, and keeps financials accurate and tax-ready — while providing clear, easy-to-understand reports so clients can make confident financial decisions and focus on growing their business.
Okay, I have to be honest with you — this episode came straight from my soul (and from a week on a Princess cruise with my mom, which… let's just say it was illuminating).If you've ever second-guessed a decision the moment someone raised an eyebrow. If you've ever needed five people's opinions before you could feel okay about a choice you already made. If you've ever wondered why, despite being a smart, capable adult, you just can't seem to trust yourself — this episode is going to feel like a warm hug and a lightbulb moment at the same time.I'm sharing what I realized about my own self-trust patterns on this trip, why so many of us struggle with this (spoiler: it goes back to childhood), and the actual, practical ways you can start rebuilding that trust — not through some dramatic transformation, but through the tiniest everyday decisions.There's also a really important reframe in here that I don't want you to miss: self-trust doesn't mean nobody ever disagrees with you. It means their disagreement no longer destabilizes you. That distinction changed everything for me, and I think it will for you too.Whether you're someone who overthinks every decision, constantly seeks reassurance, or just feels weirdly disconnected from knowing what you actually want — this one's for you.**********Timestamps:0:00 — Welcome to Cultivate Your Joyful Life1:21 — The teaser: what happens when someone asks "what do you want?" and you genuinely don't know1:22 — Back from a Princess cruise — and why traveling with family hits different when you've done inner work3:08 — Introducing today's topic: Why You Don't Trust Yourself4:17 — The Ram Dass quote that perfectly summed up the trip4:28 — How our childhood shapes our ability to trust ourselves as adults4:27 — Erik Erikson's 8 Stages of Development: the "autonomy vs. shame and doubt" stage explained7:28 — What it looks like when your choices are constantly corrected, criticized, or overridden (very personal examples here)7:42 — What happens when you grow up never being asked what you want — the story about my cousin Jacob11:00 — Self-trust can be rebuilt — here's how I started11:27 — Why I subconsciously moved to California right after college (I didn't even realize this until now)13:42 — The home purchase that changed things: buying a house without asking anyone's opinion first13:42 — Self-trust doesn't mean no one disagrees with you — it means the disagreement no longer destabilizes you16:49 — Reframing past "bad" decisions: they're not proof you can't be trusted, they're how you learned16:49 — Every decision is either a lesson or a celebration16:49 — Rebuilding self-trust starts small — ordering what you want, choosing the restaurant, buying clothes without polling your group chat17:52 — You are allowed to build a life based on your own values, preferences, and truth19:57 — Re-parenting yourself and giving your inner child the encouragement she never got19:57 — Why having my daughter Zoe has been one of the most healing things for my own self-trust journey21:37 — Wrapping up + final encouragement: start small, drop the good/bad labels, and trust the decision you make with the information you have right now22:23 — Thanks for tuning in + how to connect and follow along**********Resources & Links:Apply for a Strategy Call: cultivitae.com/applyLearn more about Inner Magic (6-month program): cultivitae.comFollow Emily on social: @cultivitaeYou might also love:Ep. 044 — Normal Hard vs. Soul-Crushing HardEp. 043 — Why you can't figure out what you want anymoreEp. 042 — Why You Can't Make Yourself Do the Thing
KEY TAKEAWAYS What to Walk Away With Chaos isn't just an external circumstance, for many people, it's an internal identity built in childhood. Your nervous system will always move toward what's familiar, not what's healthy, until you consciously rewire it. Self-sabotage is not a character flaw. It is a protection strategy that outlived its usefulness. Leaders carry their wounds into their organizations. Healing isn't soft, it is a competitive advantage. Peace is a skill that can be developed. Tolerating good is the practice. The gap between where you are and where you know you're supposed to be is often not about strategy, it's about subconscious belief. This One's Especially for You If… You've ever felt more comfortable in struggle than in success You recognize patterns of pulling away just when things start going well You're a leader who wonders why your culture feels tense even when nothing is ‘wrong' You've settled for a relationship, a job, or a version of yourself that you know doesn't match your full potential You're doing all the right things externally but still feel an unexplainable resistance to receiving good You know the word ‘hypervigilant' applies to you but haven't known what to do with it CONNECT + WORK WITH JAHMAAL Ready to Do the Work? If this episode opened something in you, if you're done cycling between chaos and confusion, done leaving great things on the table, done leading from a wound instead of a vision; Jahmaal works directly with individuals and leaders ready to close that gap. ▸ Book a Strategy Call: ▸ DM “PEACE” on LinkedIn: https://www.linkedin.com/in/jahmaalmarshall/ ▸ Follow the Podcast: Available on Spotify, Apple Podcasts, and all major platforms ▸ Leave a Rating & Review: Your review helps this message reach the people who need it most. ▸ Share This Episode: You never know whose life you're about to change. Support: Every penny counts in helping spread this message across the Globe https://buymeacoffee.com/listenthenspeak?new=1 Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Tap on the top of your head, my friend. (Yes. Seriously. Right now. Unless you're driving.) That right there… is either your best friend or your worst critic. Your greatest cheerleader or your worst enemy. And YOU get to decide which one. Nobody else. In this powerful conversation, Wendy Valentine breaks down how the voice inside your head is either building you up or quietly tearing you down… and how to actually reset it. On purpose. Starting today. Wendy is the host of the hit podcast The Midlife Makeover Show, a certified life coach, a sought-after speaker, and the author of Women Waking Up: The Midlife Manifesto for Passion, Purpose, and Play. She trained as a French pastry chef in Paris before launching multiple ventures over 25+ years. But what makes her work land so hard isn't just what she teaches… it's what she's LIVED. Including a moment at 46 years old… on a bathroom floor… in the middle of divorce, debt, and devastating loss… where one wild vision changed everything. (Spoiler: it involved an RV, a Sedona sunset, and a woman finally in the driver's seat.) This episode is honest, hopeful, and packed with insights on: quieting the inner critic chasing the dream you parked and stepping into the YOU you were always meant to be If you've been quietly carrying a "what if?" for years and you're ready to finally do something with it… this one's for you. Ready to step into YOUR next? If one of the things YOU'VE been noticing lately is a pull toward coaching, speaking, or sharing your story in a bigger way - Mitch would love to talk. The Authority Bridge™ is a proven, done-with-you coaching program designed for mid-to-late career leaders, executives, and experts who are ready to turn their wisdom into a profitable, purpose-driven coaching and speaking business - without starting from scratch.
If you've ever gone home after a rough day at work and asked yourself, "Is it me… or is it the job?" — this episode is for you.This is honestly one of the most common questions I get from the women I coach. And it's a hard one, because the answer isn't always black and white.Sometimes it IS you (and that's okay — owning that is power). Sometimes it IS the job. And sometimes? It's both. Knowing the difference is everything.In this episode, I'm walking you through what I call the Six Layers of Excavation — a framework I use with my own clients to help you stop second-guessing yourself and finally get clear on where you actually stand.We go from the inside out, starting with your own patterns and blind spots, all the way to evaluating the environment itself.I also get into the four non-negotiables — the situations where no amount of mindset work or reframing is going to fix things, and where the only real answer is getting out. Because I never want you to use this framework to gaslight yourself into staying somewhere that's actually harmful.By the end, you'll have the clarity to make a decision you can feel grounded in — whether that's staying and advocating harder, or finally giving yourself permission to look for the door.******0:00 — Welcome to Cultivate Your Joyful Life0:52 — Free masterclass announcement: How to Figure Out Your Next Career Move1:44 — Introducing today's question: Is it me or is it the job?7:15 — Why this question is so hard to answer (and why we need a framework)7:15 — Starting from the inside out: why internal patterns come first7:15 — Layer 1: Is this familiar or is this new?9:19 — Layer 2: What am I bringing into this — consciously or not?12:16 — The four non-negotiables: when the answer is clear and it's time to go19:24 — Layer 3: Perspective and meaning (the bricklayer story)19:24 — Layer 4: Fit and alignment — normal hard vs. soul-crushing hard21:22 — Layer 5: Is this situational or systemic?23:44 — The most clarifying question of all26:03 — Bringing it all together: how to use this framework to make a grounded decision29:07 — Free masterclass reminder + how to connect*********Resources mentioned:Free Masterclass — 3 Steps to Getting Clear on Your Next Career Move: cultivitae.com/clearApply for a Strategy Call: cultivitae.com/applyLearn more about Inner Magic (90-day program): cultivitae.comFollow Emily on social: @cultivitaeYou might also love:Ep. 044 — Normal Hard vs. Soul-Crushing Hard (referenced in this episode)Ep. 040 — Are you job hugging?Ep. 039 — When your job keeps feeling wrong
Trust is the new currency. And in today's world - whether you're leading a team, building a business, or navigating relationships - your ability to build and sustain trust might be your most valuable asset. In this powerful conversation, Mick Hunt breaks down how emotional intelligence leadership is the foundation for creating real trust… and real impact. Mick is the host of the top 0.1% podcast Mick Unplugged, a sought-after speaker, and a leader working with everyone from entrepreneurs to Fortune 100 executives. But what truly sets him apart isn't just what he teaches—it's what he's lived. Including a defining moment at just 10 years old… that shaped how he sees leadership, resilience, and responsibility. This episode is raw, real, and packed with insights on: Building trust Leading with empathy And showing up with intention If you want to grow as a leader—and become someone people truly trust—this one's for you. Ready to Create YOUR impact? If one of the things YOU'VE been noticing lately is a pull toward coaching, speaking, or sharing your story in a bigger way - Mitch would love to talk. The Authority Bridge™ is a proven, done-with-you coaching program designed for mid-to-late career leaders, executives, and experts who are ready to turn their wisdom into a profitable, purpose-driven coaching and speaking business - without starting from scratch.