Podcasts about sherweb

The Dublin office of global law firm Taylor Wessing has advised on multiple high-profile deals in 2024, cementing its position as a leading law firm in Ireland for complex domestic and cross-border transactionalwork. Taylor Wessing Ireland was instrumental in delivering deals such as RIP.ie's sale to the Irish Times Group, Sherweb's acquisition of MicroWarehouse, and the acquisition of Mahon Retail Park. These market-leading transactions are a testament to the global law firm's commitment to expanding its Irish operations, while showcasing the depth of its legal expertise. The firm experienced strong growth in its banking and finance, corporate, disputes, IP, data, real estate, patents and tax capabilities, while solidifying its status as a pre-eminent law firm in its key sectors of technology, life sciences, healthcare and real estate. Highlight transactions on which Taylor Wessing Ireland advised include: Banking and Finance Global financial institution, ING Bank N.V's €55 million facility loan to an investment fund managed by Ireland's largest life insurance and pensions provider, Irish Life. The loan was used to refinance existing facilities in respect of Fernbank PRS, a residential development located in South Dublin. Corporate Mergers & Acquisitions Ireland's leading online platform for death notices, RIP.ie, on its sale to the Irish Times Group. Leading global cloud solutions provider, Sherweb, on its acquisition of MicroWarehouse, a prominent player in the Irish cloud technology market. Customer communications technology provider serving financial and regulation industries Mail Metrics, on its acquisition of Adare SEC and a simultaneous equity investment by MML and debt financing by AIB and Bank of Ireland. The management team of Kyte Powertech, a leading manufacturer of distribution transformer solutions, on its sale to R&S Group, a leading provider of electrical infrastructure products headquartered in Switzerland. Activist investor, Engine Capital, on its agreement with drinks company C&C. ATC, a leading energy efficiency, heating and related automated solutions business headquartered in Dublin, on LED Group's acquisition of the company (subject to CCPC approval). LED Group is a leading platform for energy transition solutions backed by Oaktree Capital Management. Real Estate and Real Estate Finance French real estate investment fund, Corum Origin, on its €50 million acquisition of Mahon Retail Park from Ireland's leading commercial property company, IPUT. A number of global real estate investment managers on several deals including: a €100 million refinancing of a landmark development in a prime South Dublin location; a €100+ million refinancing of a landmark mixed-use development in Dublin city centre; an €80+ million financing of a logistics park in Dublin; and a Dublin city centre landmark hotel refinancing. Leading Irish investment and development partner, Elkstone through its investment fund, Geminiville Limited, on the sale of its development lands in Barna, on the outskirts of Galway. Global investment firm, Investcorp, on the acquisition and financing by Capital flow, of two retail parks from US investment group, Davidson Kempner. Advised on lease or sale and leaseback agreements for various clients, including Corum (in relation to the lease of office space at George's Quay House to Personio) and Appeals Centre Europe (in relation to the lease of new office space from Kennedy Wilson). Commenting on the extent of Taylor Wessing Ireland's activity throughout 2024, Adam Griffiths, Partner and Head of the Dublin office said: "2024 has been a year of significant growth for Taylor Wessing Ireland. I want to take a moment to congratulate our clients on a successful year and the key milestones they have achieved. As we look to 2025, Taylor Wessing Ireland remains committed to supporting our clients in their future ventures, leveraging the expertise of our partners to help them prosper and grow." Founded and led ...

A survey by Kaseya reveals that human behavior remains the primary challenge for IT professionals, with 89% citing insufficient training and poor user habits as significant issues. Phishing continues to be the top threat, affecting 58% of businesses, while the adoption of cyber insurance has surged from 27% in 2023 to 61% in 2024, indicating a growing awareness of cyber threats. As IT budgets stabilize, organizations are prioritizing investments in cloud security and security awareness training.Host Dave Sobel also addresses the impending rush for Cybersecurity Maturity Model Certification (CMMC) compliance, with 76,000 companies needing evaluations and only 50 to 60 assessors available. This situation presents a significant opportunity for compliance preparation services, such as gap assessments and remediation plans. The episode emphasizes that while compliance does not guarantee immunity from cyber incidents, it enhances protection against them. The anticipated release of a second rule to operationalize CMMC by early 2025 suggests that organizations must remain vigilant and adaptable to evolving requirements.The discussion further explores the rising issue of shadow IT, particularly in light of the increasing use of SaaS applications, which have doubled per employee since 2019. Traditional security measures are proving inadequate as employees utilize unauthorized tools without IT oversight, leading to heightened risks of data leakage. The episode highlights the need for robust credential management and modernized security strategies to address these challenges, especially as generative AI tools change the way employees work.Finally, Sobel touches on significant trends in energy innovations among major tech companies, including Google and Amazon Web Services, as they invest in nuclear power to meet the growing energy demands of their data centers. These initiatives reflect a broader trend towards securing reliable and sustainable energy sources, particularly in the context of the increasing energy consumption driven by generative AI. The episode concludes by emphasizing the importance of monitoring how these investments will become profitable, as the tech giants navigate the balance between sustainability and financial viability.Four things to know today 00:00 From Ransomware Defense to Sustainable IT: How IT Pros Are Addressing Evolving Cybersecurity Threats in 202406:29 CMMC Compliance Rush Looms with Limited Assessors and 76,000 Companies in Need of Evaluation07:55 Gartner Warns of Rising Shadow IT as SaaS Use Per Employee Doubles Since 201909:18 Cybersecurity, Data Protection, and Energy Innovations: Cynomi, Sherweb, Pax8, Google, and AWS Lead Industry Shifts Supported by:  https://www.huntress.com/mspradio/https://www.coreview.com/msp   All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social

CyberQP, Jimmy Hatzel:What does the elevator pitch sound like coming from Jimmy Hatzel, the VP of Revenue at CyberQP? CyberQP offers Access Management for MSPs including protecting customer admin accounts and automating their security stacks. We touch on their ‘Just-in-Time' accounts and how CyberQP continues to put forth more QGuard feature enhancements. Did we mention that this has to be one of the absolute best companies when it comes to merch and booth design? Follow Jimmy on LinkedIn and visit Cyberqp.com to learn more about this amazing company. Costa Chatjiantoniou, Sherweb:Head of Sales, Sherweb Cloud Services, Konstantinos Chatjiantoniou aka Costa speaks to the importance of supporting their strategic partners and the ITNation community as a whole. We briefly touch on the new partnership with SentinelOne and gain insight into Sherweb's enhanced offerings including their White Label help desk platform.Connect with Konstantinos (Costa) Chatjiantoniou on LinkedIn and learn more about this cloud services and solutions provider by visiting sherweb.com/--- more ---If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you.Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice. Together, we will explore tips and tools to increase both your influence and value. Along the way, let's crush some goals, deliver winning sales pitches, and enjoy some laughs.Danny Suk Brown and David Suk Brown train on speaking and presentation skills. They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”.Support and Follow us:YouTube: youtube.com/channel/UCL18KYXdzVdzEwMH8uwLf6gInstagram: @twinstalkitupInstagram: @dsbleadershipgroupTwitter: @dsbleadershipLinkedIn: linkedin.com/company/twins-talk-it-up/LinkedIn: linkedin.com/company/dsbleadershipgroup/Facebook: facebook.com/TwinsTalkitUpFacebook: facebook.com/dsbleadership/Website: dsbleadershipgroup.com/TwinsTalkitUp

Email SPAM issues, SherWeb outage, listener email

SherWeb rant, Stories from the trenches, Hekasoft, More on juice jacking, On This Day

Organizations understand more now than ever, the value of having flexible, scalable, and cost-effective computing power in the cloud. Reducing IT costs, accelerating innovation and security are just a few of the compelling reasons why they embark on a cloud migration journey. We are fortunate to have our friend Michael Slater, Head of Sales - Channel Marketplace for Sherweb join the program to speak about how they provide tailored support for curated cloud solutions, operations & go-to-market strategies for their clients. We touch on some of the benefits of working with Sherweb compared to directly with Microsoft. As the tech giant continues to grow, there comes a need for more specialized ‘hands on' training and focused attention, both for technical and sales training. Sherweb essentially helps leverage performance for the channel. By saying “security is not an obstacle to productivity,” Michael essentially stated how important it is to provide education around cloud security,We also ask him to speak about their own growth, their acquisitions and about understanding Microsoft's new cloud partner program. He also touches on his growth as a speaker. He might just be speaking at a Conference near you in 2023. To learn more about Michael and Sherweb, look for him on LinkedIn or visit sherweb.com/--- more ---If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you.Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice. Together, we will explore tips and tools to increase both your influence and value. Along the way, let's crush some goals, deliver winning sales pitches, and enjoy some laughs.Danny Suk Brown and David Suk Brown train on speaking and presentation skills. They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”.Support and Follow us:YouTube: youtube.com/channel/UCL18KYXdzVdzEwMH8uwLf6gInstagram: @twinstalkitupInstagram: @dsbleadershipgroupTwitter: @dsbleadershipLinkedIn: linkedin.com/company/twins-talk-it-up/LinkedIn: linkedin.com/company/dsbleadershipgroup/Facebook: facebook.com/TwinsTalkitUpFacebook: facebook.com/dsbleadership/Website: dsbleadershipgroup.com/TwinsTalkitUp

Larger vendors cannot be everywhere all the time. That's why they partner up with channels and value-added resellers so they as the vendors are focusing on the larger customers, channel partners and value-added resellers can help the smaller ones and provide a quality service.  Full show: https://wethesalesengineers.com/show209

Today on the Evolved Radio Podcast I'm joined by Mike Slater w/ Sherweb. Mike and I dig into the Microsoft NCE program, what's changed, and what you need to know. We also chat about how this partner program is an indication of where the industry is trending in general. Mike's passion for the channel and his depth of experience is perfect for this complex topic. I found it really valuable. I hope you enjoy my conversation with Mike Slater of Sherweb.

Ryan talks with Guillaume Boisvert, Director of Product Innovation at Sherweb about tackling the HR Challenge for IT Service Providers. Finding cybersecurity talent is at the top of the list for MSPs trying to scale their business. Guillaume tells us that adding headcount is not necessarily the answer…Objectives can be accomplished by balancing out job functions, training from within or adding new tools to make you more efficient. To learn more about Office Protect by Sherweb and to connect with Guillaume you can find him on linkedin and their website at https://www.sherweb.com/

I love talking with Dave Seibert for lots of reasons: One is his optimism. Before we hit the record button, he just kept going on and on about all the great opportunities he sees in 2022. So I hit record and made him slow down a bit. Dave is a longtime community builder, managed service provider, influencer, Microsoft MVP, and organizer of the SMB Techfest. We sat down for a year-end review and look into the new year. We start with an update on SMB Techfest and their plans for the new year. Q1 (January) and Q3 (July) will be virtual events and Q2 (April) and Q4 (October) will be live, in-person events. As Dave points out, he does his event four times per year because our industry changes all the time. And that's a good transition to our actual show contents. Our industry is typified by "change." Well, the pandemic has sped that up considerably. Dave helps us reflect on what we learned in 2021 and what he sees ahead in 2022. More than half the show is spent on opportunities in 2022! Links: SMB TechFest – quarterly technology conference - www.smbTechFest.com  Complementary registration to join a SMB TechFest conference - www.smbTechFest.com/Go/Worldwide  ProTier Peer Groups – Building Dream Teams to Accelerate Business Growth - www.ProTierPeerGroups.com  DaveSeibert.com – Dave's site for many activities and resources - www.DaveSeibert.com  and of course . . . - www.LinkedIn.com/in/DaveSeibert99  -- -- -- Sponsor Note: Dropsuite Dropsuite provides backup, archiving, and recovery solutions delivered at scale to power your business defense of cloud services. Award winning, safe, secure, and scalable – as well as trusted by top channel partners like Pax8 and Sherweb, Dropsuite protects Microsoft 365, Google Workspace and email from the full range of threats – accidental deletion to full-on cyberattacks. All with an understanding of what MSPs need to be successful and compliant. Interested? Learn more right at https://dropsuite.com.  :-)  

In this edition of the podcast, we break down the security challenges and opportunities around Microsoft 365 with Guillaume Boisvert, director of product innovation at Sherweb.

Michael Slater of Sherweb joins us on the podcast to discuss the current tough environment for those looking to hire talent and offers tips on how solution providers can succeed in getting the people they need to grow.

Host Karl interviewed Guillaume Boisvert, Director for Product Innovation at Sherweb. The topic of the day is: Take Office Security to the Next Level. Guillaume has been instrumental in commercializing Sherweb’s Infrastructure as a Service solutions for public and private cloud. He has more than 15 years of experience developing and marketing web services for both B2B and B2C platforms. Prior to his current position, Guillaume managed Sherweb’s security and compliance product portfolio. He holds a degree in CIS, and has business training from McGill University. The topic here is Sherweb's new Alliance program. Sherweb's Office Protect has been around for quite a while. It adds a serious layer of security to O365/M365. The default Office configuration is designed for enterprise clients, and their defaults are good for a large slice of users. Office Protect fixes some obvious problems, such as turning on 2FA and logging. Both are off by default. That's great . . . until something goes wrong. Office Protect basically implements a new set of "best practices" defined by you, rather then assuming that Microsoft is taking care of your best interest. So what's new? The Office Protect Alliance offering actually monitors those logs, analyzes alerts, and even fixes problems. As Guillaume notes, they take over the problem-solving and you keep the client relationship (and money). He also gives some great examples and information about how insurance companies and hackers both scan your web presence to see how professional you look on the security front. The insurance company wants to determine whether you're a larger risk; hackers are looking at the same information to determine whether you're a juicy target. Find out more about Sherweb Office Protect Alliance at: https://www.sherweb.com/blog/security/office-protect-alliance/ Sherweb's Partner Blog is here: https://www.sherweb.com/blog/category/partner/ :-)  

Topic 1: Cops and Robots Move to stop NYC police from using armed robots. Note: The police do not own any armed robots, but they do own some robots. So this is totally a preventive measure. We previously discussed the use of AI and facial recognition by police departments. The question here is, when do we begin the conversation (before or after deployment)? Related Link: https://link.wired.com/view/5e3f0a597e553f71453d575ddurk4.17ax/3469246b   Topic 2: Is Bitcoin mining compatible with Singapore’s green initiatives? Bitcoin mining uses about the same amount electricity as Norway! Now Singapore is questioning whether this non-green factor is consistent with their go-green policies. Meanwhile . . . Bank of America says there’s no reason to use Bitcoin. Ethereum has more features. And Ethereum is easier to manage if you’re interested in De-Fi (decentralized finance). BofA released a report last week entitled “8 Dirty Little Secrets of Bitcoin.” See the slideshow link below. Related Links: https://www.channelnewsasia.com/news/business/cryptocurrency-blockchain-environmental-impact-singapore-14385104 https://www.coindesk.com/bank-of-america-defi-potentially-more-disruptive-than-bitcoin https://www.thinkadvisor.com/2021/03/22/8-dirty-little-secrets-of-bitcoin-bofa-securities/   Topic 3: Tech Data-Synnex merger - Does this matter to IT consultants? Tech distributors Synnex and Tech Data are merging. Karl is surprised this took so long. But, in the big picture, does this affect you? SaaS companies have been taking distributors (and partners) out of the equation for many years. The cloud is moving servers into data centers, who frequently bypass distributors. Cloud services are more effectively sold by Sherweb, AppRiver, Intermedia, Pax8, etc. Were you surprised? Give us your feedback. Related Links: ChannelE2E Announcement re: Synnex / Tech Data Merger https://www.channele2e.com/investors/private-equity/synnex-tech-data-merge/ CRN Slideshow re: D&H Response to Synnex / Tech Data Merger https://www.crn.com/slide-shows/channel-programs/d-h-co-presidents-on-standing-out-amid-the-tech-data-synnex-merger-we-are-like-evolution-versus-revolution- -- -- -- Sponsor Memo - Are you still using on-prem file servers and VPNs to share files with remote workers? Egnyte is a business class cloud sharing solution that works more like your on-prem server than other solutions. With a security first approach to file sharing and collaboration, Egnyte offers multiple options for sharing files and collecting files from outside sources. And do it all addressing data governance and compliance. Want to learn more? Check out Egnyte.com/msp, and when you do, tell them we sent you. :-)  

Guests: Mike Smith (MHS Consulting and The Mike Tech Show) and Paco Lebron (ProdigyTeks and MSP Unplugged) Join us for a round-table discussion: Appriver vs Sherweb vs Pax8 Still wondering if you should add 365 to your portfolio? Having a hard time figuring out who to partner with? Mike, Paco and I talk about the […]

No awards this week . . . but we have a sponsor! ----- Topic 1: Remote work versus distributed work We all "went remote" all of a sudden. Did we do it right? The fact that you can go remote does not mean that you maintained culture, and all the good things about your business. We discuss - of course. Related links: https://blog.dropbox.com/topics/work-culture/the-crucial-difference-between-remote-work-and-distributed-work https://www.workplaceless.com/blog/remote-work-competency-model https://www.lifesize.com/en/distributed-work-hub https://www.washingtonpost.com/technology/2020/10/01/twitter-work-from-home/ Topic 2: Have we not thought big enough about the connected world? We have "some" cool, futuristic technology, but we don't yet have the totally-connected, always-on access we were hoping for. Now that glowing vision of the future is coming into focus . . . brought to you by Huawei. We love the vision. Just wondering if we can get it from someone else. Link: https://thenextweb.com/tech/2020/10/06/moving-past-mobile-why-innovation-must-happen-beyond-smartphones/ Topic 3: Return of “Life after Covid” - Post-COVID CIOs are looking at budget increases. IDG say, "Innovating with a reduced budget will become a high priority for tech leaders as the economy returns to health finds major annual CIO survey." But, at the same time, large companies are enjoying an increase in technology spending. MSPs are absolutely in a position to provide this kind of strategic advice to their customers, and they need to have that kind of insight in order to be relevant in the current planning / guessing phase. Link: https://www.idgconnect.com/article/3583491/post-covid-cios-are-well-placed-for-business-change.html -- -- -- Sponsor Note: The MSP event of the year is back. This time, it’s virtual and free to attend! Sherweb's Accelerate 2020 offers a comprehensive online program to help you gear up for the future of managed services. Industry experts will deliver thought leadership sessions and hands-on workshops on sales, marketing, financials, strategic business planning and customer engagement. Also available will be 1:1 meetings and fun virtual networking. Want to stay relevant in a disrupted world? Join us from anywhere on October 21st and 22nd. Registration is open at accelerate.sherweb.com. :-)  

I caught up with Michael Slater, Director of Corporate Sales at Sherweb. Sherweb has promised that the 2020 Accelerate conference will be focused on MBA for MSPs. Accelerate is always focused on education, and 2020 will continue that approach. Historically, Accelerate has been held in Montreal. So, they decided to move to Florida this year. Well . . . then 2020 happened. Now, the conference is 100% virtual, but still packed with lots of information across two days. More information at: Sherweb Accelerate accelerate.sherweb.com October 21-22, 2020 Register Free! In this interview, Michael walks us through some of the conference highlights. And after the conference is over, "Stage Two" and "Stage Three" will continue engaging partners for the rest of this year and into 2021. Michael makes a point of focusing on Sherweb's commitment to a long-term partner relationship. We discuss a few examples of how Sherweb has lived that commitment in 2020. Lots of great details here. Listen now - and register for the conference! -- -- -- Sponsor note: The MSP event of the year is back. This time, it’s virtual and free to attend! Sherweb's Accelerate 2020 offers a comprehensive online program to help you gear up for the future of managed services. Industry experts will deliver thought leadership sessions and hands-on workshops on sales, marketing, financials, strategic business planning and customer engagement. Also available will be 1:1 meetings and fun virtual networking. Want to stay relevant in a disrupted world? Join us from anywhere on October 21st and 22nd. Registration is open at accelerate.sherweb.com. :-)  

"Sherweb is coming from being a Managed Services Provider. We are good on serving End Customers through our Partner ecosystem." - Marc-André Fontaine - VP Sales & Marketing, Sherweb In this interview, Marc-André talks about Sherweb value proposition to its MSP Partner community in 4 different pillars and how this help them to get better in Marketing and Sales. He also invites all MSPs in Canada to join Sherweb Accelerate Virtual Event happening now in October 21 and 22. Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - October 7, 2020 - www.caughtbysurprise.ca

Today's guest is Todd Snapp from Stridepoint, the developer of Relay Managed Security Awareness. We do a deep dive into "Security Awareness" services. And, of course, my big question was about the managed piece of this. Several companies will now send out test phishing email to catch client users opening things they shouldn't. Relay Managed Security Awareness goes way beyond this, including preventive micro education. We also answer the question, "What is security micro education?" Official bio: Todd is the President of Stridepoint LLC. Todd and his team have led the charge against Social Engineering and developed key programs and systems to help organizations defend themselves. Todd was instrumental in performing ethical social engineering attacks on some of the largest companies in the US, including government and Fortune 500 organizations. The attacks yielded unprecedented access to the organizations’ sensitive and highly secured data using only the telephone, email, and facility visits. With over 20 years of experience educating contact centers and managing large global networks, he has insight into the marriage between technical and non-technical security. A self-proclaimed “ethical con man,” Todd has made it his career goal to enlighten the corporate and government worlds to the serious threat posed by low-tech hackers. Related Blog: https://stridepoint.com/blogs/ Web sites: https://stridepoint.com/security-awareness/resources/ www.relayaware.com ----- Today's sponsor is Sherweb: The MSP event of the year is back. This time, it’s virtual and free to attend! Sherweb's Accelerate 2020 offers a comprehensive online program to help you gear up for the future of managed services. Industry experts will deliver thought leadership sessions and hands-on workshops on sales, marketing, financials, strategic business planning and customer engagement. Also available will be 1:1 meetings and fun virtual networking. Want to stay relevant in a disrupted world? Join us from anywhere on October 21st and 22nd. Registration is open at http://accelerate.sherweb.com. :-)  

Thanks to Sherweb for sponsoring this episode! (Details below.) Topic 1: 179 Arrested in Massive Global Dark Web Takedown "Operation Disruptor" is an unprecedented international law enforcement effort, stemming from last year’s seizure of a popular underground bazaar called Wall Street Market. This more than a US-centric law enforcement effort since the dark side of the Internet is international. So, this was a major, successful, multi-national undertaking. Clearly, this is something you should be talking to you clients about. They don't need the details, of course, but they need to know that the threat is real! https://www.wired.com/story/operation-disruptor-179-arrested-global-dark-web-takedown/ Topic 2: Microsoft’s underwater server experiment resurfaces after two years. Turns out, dunking data centers is a great idea! About 1/8th as many failures, compared to data center up here with oxygen and temperature variations. It's also a good test for data centers in space or on other planets. Next up: Placing data centers offshore . . . near you. https://www.theverge.com/2020/9/14/21436746/microsoft-project-natick-data-center-server-underwater-cooling-reliability Topic 3: Microsoft Lighthouse: An RMM. We tackle this straight on. Does the new MS Lighthouse with MSP dashboard compete with you? Or is it simply competing for your attention and money? Announcement: https://techcommunity.microsoft.com/t5/small-and-medium-business-blog/announcing-microsoft-365-lighthouse-for-managed-service/ba-p/1698181 Note, also that T-Mobile is offering Microsoft 365 and support services. https://www.bloomberg.com/press-releases/2020-09-21/t-mobile-gets-down-to-business-for-small-business-launches-new-small-business-plans-with-microsoft-365 And HP is offering managed services . . . https://www.channelpronetwork.com/news/hp-introduces-subscription-hardware-and-services-program-smbs And Lenovo is offering managed services . . . https://www.channelpronetwork.com/news/lenovo-introduces-microsoft-365-managed-services-smbs Should you be afraid? Energized? Should your clients be warned about these changes? We discuss from many different angles. ----- Today's Sponsor is Sherweb's Accelerate 2020: The MSP event of the year is back. This time, it’s virtual and free to attend! Sherweb's Accelerate 2020 offers a comprehensive online program to help you gear up for the future of managed services. Industry experts will deliver thought leadership sessions and hands-on workshops on sales, marketing, financials, strategic business planning and customer engagement. Also available will be 1:1 meetings and fun virtual networking. Want to stay relevant in a disrupted world? Join us from anywhere on October 21st and 22nd. Registration is open at accelerate.sherweb.com. :-)  

“A big Thank You to all Scale Partners. I could not be more proud to this channel. This Channel is showing how we can be impactful in Enterprise, Corporate Accounts and SMB.” - Gui Carvalhal - Scale Partners Director, Microsoft Canada In this episode I talk about the amazing Scale Partners we have in Canada and the deserved recognition they received for their performance in the Microsoft fiscal year 2020. Softchoice, Ingram Micro, Insight were the big winners, alongside Compugen Inc, Long View Systems, CDW, Sherweb that made to the finals. Official blog post: https://lnkd.in/guybS6t Watch on YouTube: https://lnkd.in/g95JcGg Watch on Instagram: https://lnkd.in/ggmaURW Listen on Spotify: https://lnkd.in/gx_gjze Listen on Apple Podcast: https://lnkd.in/gvTY5at Listen on Google Podcast: https://lnkd.in/gGDr2j6 Caught by Surprise - July 23, 2020 - www.caughtbysurprise.ca

I had a lot of fun recording this podcast with Nicholas Ford (Account Executive - Partner Network at SherWeb) and Jacob Wellman (Associate Account Executive at SherWeb). In addition to working together, these guys are friends who have built a great culture in their department. See the photo we discuss at www.smbcommunitypodcast.com. Topics include fun at work, building a fun culture, and figuring out how to motivate people and teams. And while we have a lot of fun here, there's also lots of great advice about building your team. You can connect with these guys on LinkedIn: https://www.linkedin.com/in/nicholas-ford-b5a371b1/ https://www.linkedin.com/in/jacob-wellman-7a879412b/   Comments welcome.

“When it comes to learning as a salesperson, one essential function is opening up to coaching and feedback. This episode looks at why professional feedback matters and what you can do to become open to self-improvement.”   Episode Overview In this episode, Bruce Scheer talks to Danny Brown about how seeking coaching and feedback can lead to more effective sales and stronger professional relationships. Danny is the Head of Business Development and Alliances at SherWeb, a cloud management service that focuses on helping businesses increase efficiency and improve user experience. Additionally, Danny is an experienced speaker and sales coach who focuses on developing companies and organizations through a culture of continuous improvement. Becoming Better Salespeople Through the Power of Coaching The ever-evolving world of sales demands an ever-evolving salesperson. Drawing on his experience in athletics, Danny Brown argues that all salespeople need to learn to appreciate coaching as a tool for maximizing their success. Coaching refers to the immediate professional feedback provided by peers, managers, and actual sales coaches. The goal of coaches is simple:  they want you to improve. Coaching and feedback are essential to sales success. Those who seek coaching advice are three times more likely to achieve their sales quotas. Overall, seeking out coaching can help reduce your close rate (i.e., the time it takes to close a sale) and maximize your success rate. How should you prepare for receiving coaching? According to Danny Brown, there are three key ingredients that every salesperson must have for successful coaching: The desire to improve The willingness to receive continuous feedback The ability to hone your craft through practice The success of coaching always comes down to you. Just like athletes who are driven by the constant desire to improve themselves, salespeople must have that same drive. Ask yourself:  Are you ready to accept feedback from others? If not, how can you change your mindset to be more open? If you don't have the desire to improve, you are less likely to take the steps necessary to make adjustments to your sales strategies. In addition to a desire to improve, salespeople must adjust their mindset to be open to continuous feedback and improvement. One successful sale or one successful adjustment is not a good reason to stop improving. Instead, you should treat successes as doors to additional improvements. After all, sales can vary from client to client, and the same strategy may not work the same way in each situation. Lastly, practice is essential for honing your craft. Without it, you may fall back on faulty practices, regularly change sales strategies, or stagnate as a salesperson. Danny Brown suggests that salespeople need to turn back to the cadence of sales and to “practice perfect” to fine-tune their sales strategies. More importantly, “practice perfect” requires a mindset of readiness-to-learn to make practice effective and useful. One way to make practice more meaningful is to self-analyze both yourself and a successful sales story. For yourself, you should ask: Who are you as a salesperson? What do you do as a professional? What does your company do? What are the implications of feedback for you as a seller? What things do you need to think about when approaching each sale? What pitfalls do you need to watch out for both in approaching a sales conversation and in soliciting feedback from a coach? When analyzing successful sales stories, consider these questions: What makes the success story a “success”? What worked? How do you repeat that sales story over and over again so it becomes a kind of sales muscle memory? Answering these questions for yourself will serve as a strong starting point before you approach a colleague or manager for coaching advice. When should you seek feedback? Most salespeople receive feedback through annual or quarterly performance reviews. While these are useful, Danny Brown suggests that feedback is more effective when a salesperson solicits it at the start of the quarter. There are two reasons for this: It helps set realistic goals and expectations for the remainder of the quarter. It minimizes the stress you may feel at the end of the quarter when things have not gone well. Essentially, seeking feedback from peers or managers at the start of the quarter means you are more likely to receive continuous feedback that can lead to continuous adjustments. These “micro” adjustments can lead to more sales and significantly less stress, in part because you are more likely to bring your best game throughout the whole quarter. What can you do to solicit useful coaching? The first place to start when soliciting coaching and feedback is with your colleagues. Danny Brown suggests approaching colleagues who are successful in specific areas and seeking advice to help you improve in those same areas. Sales teams should be collaborative, and working together can build a culture of shared experience and teamwork that will increase sales and create a positive working environment. While soliciting feedback from your peers is essential, you should also consider feedback from your sales manager. Managers are in a unique position to provide useful input because they see sales from a business perspective. Unfortunately, many managers are used to impersonal metrics for coaching their employees and may not have the personal experience for more proactive, personalized coaching. Salesforce notes that “only 50% of organizations invest in ongoing training and development of their sales managers.” As a result, getting the desired type of feedback may be difficult because it may not be intuitive to your manager. Danny Brown, however, thinks that salespeople should help their sales managers learn to coach effectively. Doing so not only gives a sales manager a sense of importance and value in the “team” side of sales but also helps focus your manager on details that a metric-based view does not provide. To do so, consider asking some of these questions: Did you introduce the story correctly? Did you ask for the sale at the right point? What could you do to better connect with customers? What could you do to prepare customers for a sale? Did you create urgency for the customer? Did you listen well or speak well to the customer? Did you create a dialogue? Did you ask open-ended questions to get the customer excited? Remember that coaching is not a ride-along. You need to provide colleagues or managers with the things you consider weaknesses about yourself. In doing so, you will give coaches specific targets to meet and increase the usefulness of the feedback you receive. Remember:  Never stop learning. Always grow. Always improve. These principles are essential to becoming a better salesperson and for creating “perfect” sales stories. Key Takeaways: Having the desire to improve yourself is essential to successful coaching. Without the desire to improve, salespeople likely won't seek continuous feedback or make the kinds of adjustments necessary for fruitful sales conversations. Seek feedback at the start of a quarter to minimize stress and to increase your ability to make “micro” adjustments throughout the quarter. Doing so can increase sales success and help you lead with your best foot forward. Learn how to help sales managers provide proactive feedback by asking key focus questions. Since sales managers often see sales from a business perspective, they are not always prepared to provide the personal feedback that can help a salesperson make adjustments. Asking the right questions can help managers see their value in a professional relationship and can lead to more personalized coaching. Resources: Danny's Links: SherWeb Follow Danny on LinkedIn Additional Resources: Connecting the Dots: Lessons for Leadership in a Startup World by John Chambers and Diane Brady “Day in the Life: LeBron James” via Owaves For More Great Content Don't forget to subscribe, rate, and review this show on Apple Podcasts. Here's a cool short video that shows you how to do this. Your feedback is greatly appreciated and will help me promote the show to others who will benefit from the insights provided by my guests. Credits Audio Editing and Production by ChirpSound Show Notes and Additional Writing by Shaun Duke from The Duke of Editing  

Don’t miss Brigitte Roy the Director of Marketing, Strategy and Innovation at SherWeb discussing best practices and useful tips for digital marketing, in episode four. 

Join the slightly groggy, sleep-deprived ChannelPro Weekly crew as they discuss some new hardware from Zyxel and Lenovo, a new outsourced NOC offering from lesser-known RMM/PSA vendor Pulseway, the merits of buying versus building customer lists, and the magic ingredients that make for happiness on the job in IT. That’s followed by an interview with Anthony Graziano, of “boutique” Microsoft cloud solution distributor SherWeb, and a look at the surprisingly durable HP all-in-one in Matt’s kitchen (which will soon become part of his tech museum) and its forthcoming replacement.  Oh, and goats. More than you ever thought you’d hear about goats on this podcast. Subscribe to ChannelPro Weekly!    Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw Show Information: Episode #: 036Title: Stalled by the GoatsDuration: 1:22:23File size: 37.7MBRegulars: Rich Freeman - Senior News Editor, Cecilia Galvin - Editor in Chief, Matt Whitlock - Technology Editor Topics and Related Links Mentioned:  Zyxel Launches 802.11ac Wall Plate Access Point Lenovo Unveils DX8200D Software-Defined Storage Solution Pulseway Adds NOC Services Customer Lists: Buy or Build? 4 Surprising Insights on Tech Job Satisfaction from Spiceworks Two Minute Drill: SherWeb Where's Joel? Matt's Museum Pick: HP TouchSmart 2 Matt's Tech Pick: Planar PCT2235 22” Frameless Projected Capacitive Touchscreen Monitor Rich's ICYMI and What's Up This Week preview