Podcasts about symbl

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Best podcasts about symbl

Latest podcast episodes about symbl

Born In Silicon Valley
Revolutionizing Conversation AI with Symbl's Surbhi Rathore

Born In Silicon Valley

Play Episode Listen Later Jun 24, 2024 53:02


Join us as we delve into the world of AI-driven communication with Surbhi Rathore, CEO & Co-founder of Symbl.ai. From her beginnings as a software developer in India to pioneering "Conversation Intelligence as a Service", Surbhi's journey encapsulates innovation, global collaboration, and a vision to enhance human intelligence through AI. Dive into the future of voice tech and discover how Symbl.ai is redefining how businesses communicate. This show is supported by Match Relevant. A company that helps venture-backed Startups find the best people available in the market, who have the skills, experience, and desire to grow. With over a decade of experience in recruitment across multiple domains, they give people career options to choose from in their career journey. Learn more about Match Relevant at matchrelevant.com

Data Chaos
Building Generative AI experiences that involve human conversations with Surbhi Rathore, CEO of Symbl.ai

Data Chaos

Play Episode Listen Later Oct 6, 2023 50:27


I am excited to share our latest podcast episode, where we dive deep into the fascinating realm of conversational data and intelligence with none other than Surbhi Rathore, co-founder and CEO of Symbl.ai. In this compelling conversation, we explore the groundbreaking journey of Symbl.ai, the power of AI in shaping our future experiences, and the potential of creating remarkable experiences using conversation data. Top 5 Takeaways: 1. The shift in Symbl.ai's Ideal Customer Profile and the potential of using conversation data to enhance customer experiences. 2. The power of AI in automating tasks and the challenges in recording conversations. 3. The impact of LLMs on the dynamic of the sale and the potential of specialized models in generating accurate results. 4. The development and launch of Nebula, Symbl.ai's core component of natural language processing. 5. Surbhi Rathore's personal journey from India to the founding of Symbl.ai and the lessons she learned along the way. Don't miss this insightful conversation as we navigate the vast ocean of conversational data and intelligence with Surbhi Rathore.

Market Dominance Guys
EP193: Thriving in Market Turbulence - Tech Tango and Global Jigs

Market Dominance Guys

Play Episode Listen Later Aug 23, 2023 27:33


In this episode, Chris Beall, CEO of ConnectAndSell, discusses various challenges faced by B2B sales leaders in the modern business landscape. With Corey Frank, CEO of Branch49, absent from the co-host chair, Chris invited ChatGPT to take a seat. He starts by introducing the idea of asking ChatGPT about challenges in B2B sales. He touches on the challenge of coaching sales reps, particularly their first failure points in conversations. Chris explains how technology, such as the one developed by Symbl.ai, can help identify these first failure points and support reps in improving their performance. Chris stresses that addressing these challenges requires a combination of strategic thinking, technological proficiency, people management skills, and deep industry understanding. Some of the challenges covered include: Adapting to Technological Change Understanding Customer Needs Compliance and Regulation Maintaining Quality Lead Generation Managing Sales Team Performance Pricing Strategies in a Competitive Market Cultural and Geographical Differences Integrating Sales with Other Business Functions Economic Uncertainties

VUX World
Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai

VUX World

Play Episode Listen Later Apr 1, 2022 63:22


Raj Tumuluri has spent a 25-year career in speech technology and AI, and has been pioneering speech and multimodal interfaces for decades. He's the CEO of Gartner Magic Quadrant Visionary, OpenStream.ai and joins us to share his learnings on 25 years of working with conversational AI solutions and why multimodal interfaces are the future.Check out https://openstream.ai**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.ai See acast.com/privacy for privacy and opt-out information.

VUX World
Call centre authentication with Matt Smallman, Founder, SymNex Consulting

VUX World

Play Episode Listen Later Mar 31, 2022 65:33


Voice AI has come a long way in the last few years. Why, then, do we still get asked to provide secret passwords, shoe size and your mother's pet fish's maiden name before anyone at any company will speak to you about your needs?The scope and quality of AI-mediated interactions that are now possible is incredible, but there remain fundamental security challenges that are difficult to overcome. For many interactions, we need to know who the user is claiming to be and be confident that they are that person. Most of these challenges keep companies stuck asking silly quiz questions to validate who you are, instead of using technology to make it easier.Matt Smallman's new book Unlock Your Call Centre: A proven way to upgrade security, efficiency and caller experience covers these challenges in forensic detail and lays out an approach to resolving them using modern technologies such as Voice Biometrics and Network Authentication that is as applicable to Voice User Interfaces as it is to the Call Centre.Matt's book is launched today and he will be joining me live (5pm BST, 12pm EDT, 9am PDT) on the VUX World podcast to discuss the book and it's implications for Voice AI. You can join us live and be able to ask questionsDownload the book on kindle us- https://amzn.to/3Lbzy1mDownload the book on kindle uk- https://amzn.to/3wCAdEYBuy the book- https://amzn.to/3Lbzy1m**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.ai See acast.com/privacy for privacy and opt-out information.

VUX World
So you have a chatbot, now what? With Alan Nichol, CTO, Rasa

VUX World

Play Episode Listen Later Mar 25, 2022 56:46


Many organisations have aspirations to scale their AI automation efforts. If you have a chatbot that's working well, then why not? Why not find new use cases, enter new channels, serve more customers and improve everything all the time?Sounds great, but how? What team would you need? What skills? What technology will underpin your strategy and how is it best implemented?We're joined by Rasa CTO, Alan Nichol, to discuss how enterprise brands can scale their conversational automation properly.Check out https://rasa.com for more information**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.aiSign up to 'Is AI coming for your job?' webinarSign up to 'The Easy Way to Integrate Voicebots with Your Customer Service Solution' webinar See acast.com/privacy for privacy and opt-out information.

VUX World
How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon

VUX World

Play Episode Listen Later Mar 24, 2022 52:12


Charles Guth is the Customer Services Manager at Decathlon UK. Learn how Decathlon is using conversational AI; it's use cases, value and learnings.**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.aiSign up to 'Is AI coming for your job?' webinarSign up to 'The Easy Way to Integrate Voicebots with Your Customer Service Solution' webinar See acast.com/privacy for privacy and opt-out information.

VUX World
How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP

VUX World

Play Episode Listen Later Mar 20, 2022 52:39


A deep dive into how Deutsche Telekom is using and applying NLP solutions, and how it's approaching creating internal tools for building and managing AI solutions. Solutions that are so good, it's releasing them for public use.**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.aiSign up to 'The end of "Can you repeat that?"' webinarSign up to 'The Easy Way to Integrate Voicebots with Your Customer Service Solution' webinar See acast.com/privacy for privacy and opt-out information.

VUX World
'Cobots' with Lisa Michaud, Product Director, Interactions

VUX World

Play Episode Listen Later Mar 19, 2022 67:40


By now, you know that implementing a conversational AI strategy isn't child's play. It's pretty hard work. And there are many moving parts that need to align to create a digital assistant that does what your customers need it to. Language classification at scale, catering for multiple languages, scaling across channels, tools, systems, data; do you outsource the whole thing or do it yourself? So many questions.To dive into this and shed some light on how you should approach it, and how humans and bots working together in real time can lead to epic customer experiences, we're joined by Lisa Michaud, Product Director, Interactions.**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.aiCheck out the ConversationalInteraction conference: https://conversationalinteraction.comLearn more about interactions: https://interactions.com See acast.com/privacy for privacy and opt-out information.

VUX World
Bringing conversational commerce to life with Brian Podolak, CEO, Vocodia

VUX World

Play Episode Listen Later Mar 16, 2022 61:12


Conversational commerce is a topic that is never far away from the headlines, but the practical application in the real world seems to be lagging behind the expectations of the conversational AI industry and technology analysts. Although purchases through voice assistant platforms like Amazon Alexa and Google assistant are increasing marginally year-on-year, we're not seeing the kind of explosion that we might have expected back in 2017.How about if you were to deploy an AI agent in the CallCenter to make outbound sales calls or receive inbound sales calls? How effective would that be? Adoption is backed into the channel, expectations are already understood and saw the potential is seemingly endless.We are joined by Brian Pollock Pollock CEO of a new start-up, vocoder, which is seeking to revolutionise sales in the CallCenter. We will speak to Brian about use cases, the trends he is seeing in the conversational commerce space, and how organisations can utilise and benefit from AI managed sales.**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.ai00:00 Intro and shout out to Deepgram and Symbl.aiSign up to 'The end of "Can you repeat that?"' webinar: https://vux.world/the-end-of-can-you-repeat-that/03:24 Welcome Brian 08:08 Call centre challenges and automation goals11:40 AI is more than cost saving16:10 Feeling more comfortable talking to bots17:50 Outbound dialling AI use cases21:50 Key qualities for stand out customer experience24:20 End to end Ai processes28:00 AI leads to new business requirements33:27 Data analysis and insights39:30 Making data-based AI solutions41:40 Vocodia technology pipeline50:00 Importance of speed and how to mask API delays56:40 Next steps for AI technology58:08 OutroFind out more about Vocodia: https://vocodia.com See acast.com/privacy for privacy and opt-out information.

VUX World
Making up for lost revenue with AI with Brian Jeppesen, Landry's Inc.

VUX World

Play Episode Listen Later Mar 16, 2022 55:10


The pandemic took its toll on many industries, not least hospitality. With venues closing and staff shortages, simply getting by has been a challenge. Now that we're coming out of the pandemic, learn how the hospitality industry is turning to AI solutions to make up for lost revenue.We're joined by Brian Jeppesen, Director, Contact Centre Operations, Landry's Restaurants and Hospitality, to discuss how an AI-enabled call centre has enabled Landry's to bounce back stronger than ever.**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.aiSign up to 'The end of "Can you repeat that?"' webinar: https://vux.world/the-end-of-can-you-...Sign up to 'The Easy Way to Integrate Voicebots with Your Customer Service Solution' webinar https://online.audiocodes.com/voiceai... See acast.com/privacy for privacy and opt-out information.

VUX World
Speech recognition revolution with Scott Stephenson, CEO, Deepgram

VUX World

Play Episode Listen Later Mar 11, 2022 43:43


Hot off the heels of the latest State of Voice Technology report, Deepgram CEO, Scott Stephenson, returns to VUX World to give us the low down on the current voice technology landscape, who's using it, for what, where the value is, and the latest progress on AI ethics.Deepgram startup program: https://deepgram.com/startup-program/ State of Voice Technology report: https://deepgram.com/state-of-voice-technology-2022/**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.ai00:00 Intro and presenting Deepgram and Symbl.ai02:30 The end of 'Can you repeat that'... Learn more: https://vux.world/the-end-of-can-you-repeat-that/04:25 Developments in speech recognition07:46 B2B vs B2C speech recognition adoption11:20 Example of AI-first products14:33 AI products for accessibility15:36 Outstanding ASR challenges22:40 On device speech recognition26:53 The intelligence revolution34:30 Side effects of technology revolutions37:00 Real time translations41:50 Outro See acast.com/privacy for privacy and opt-out information.

VUX World
Speech-to-speech synthesis with Alex Serdiuk, CEO, Respeecher

VUX World

Play Episode Listen Later Mar 5, 2022 56:55


Emmy Award-winning Respeecher is changing the speech synthesis game. Move over TTS and SSML, and enter Speech to Speech.CEO, Alex Serdiuk, joins us to share more.Supporting UkraineThe VoiceLunch Foundation is taking donations to help support the voice lunch and voice technology community in Ukraine. VUX World has, of course, donated. I plead with you to donate too.Donate hereLearn more at https://respeecher.com**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.aiRunning order:00:00 Intro and presenting Deepgram and Symbl.ai04:05 Welcome Alex and closing the Ukraine airspace08:40 About Respeecher12:40 Sourcing voices14:10 Nixon and winning an Emmy17:37 Process of creating speech to speech25:34 Limitations of TTS for long for audio29:00 The future of voice acting34:25 Voice marketplace38:00 Pricing of speech to speech voices42:00 How to achieve higher quality voices43:30 Accessibility48:50 Endless use cases51:00 Ethics55:54 Outro and more information See acast.com/privacy for privacy and opt-out information.

VUX World
The past, present and future of conversation design with Voxable

VUX World

Play Episode Listen Later Feb 28, 2022 60:56


Where's conversation design headed? Is technology taking over, making designers redundant? Will technology like GPT-3 make a designer's life easier? How has the role of conversation design evolved over the years and what's going to change or remain in future? Join Voxable's Matt Buck and Lauren Golembiewski to dive deep into the future of conversation design.Learn more at https://voxable.io**Presented by Deepgram and Symbl.ai**Deepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.ai See acast.com/privacy for privacy and opt-out information.

VUX World
Voice assistants that can see and sell, with Alex Quinn, CEO, Disruptel

VUX World

Play Episode Listen Later Feb 28, 2022 55:49


Disruptel really is building the future of voice assistants. Imagine being able to ask your TV things like "How tall is the guy on the left?" and get an answer. Or ask "What's that jacket James Bond is wearing?" and be able to buy the exact same jacket right there and then from your sofa.Well, that's what Disruptel is building. Voice assistants that can see, sell and much more.Advised by the legendary creator of Apple Siri and Samsung Bixby, Adam Cheyer, the potential of Disruptel is, well, disruptive... And huge.We're joined by CEO Alex Quinn to hear about the vision for Disruptel, the use cases it enables and the future of voice assistants that can see.Learn more at https://disruptel.comPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.ai See acast.com/privacy for privacy and opt-out information.

VUX World
Transforming customer communications with Shawn Edmunds, CRO, Lumenvox

VUX World

Play Episode Listen Later Feb 22, 2022 60:40


LumenVox provides AI-driven speech and authentication technology used by some of the world's leading communication providers. Join CRO, Shawn Edmunds, and VUX World's Kane Simms, to explore how LumenVox has been building a technology that makes customer relations faster, stronger and safer than ever before.00:00 Intro, presenting Deepgram and Symbl.ai02:35 Introducing Shawn Edmunds05:00 Nokia, Nuance and exposure to AI08:00 AI hype vs belief 10:15 Bad IVR experiences13:40 Lumenvox15:30 2013 vs today19:20 Lumenvox capabilities25:20 Top drawer use cases29:20 Enterprise AI migration31:10 Will switching AI services be common?38:20 Partnerships41:30 Implementing AI solutions44:35 Scaling an AI tech company46:30 Under-utilised AI capabilities 49:50 Who's responsible for innovation?55:10 Companies are just a big bunch of partners58:40 Links and resourcesPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.ai See acast.com/privacy for privacy and opt-out information.

VUX World
Digital assistants for real estate with Bobby Bryant, CEO, DOSS

VUX World

Play Episode Listen Later Feb 17, 2022 61:49


DOSS is more than an assistant. It's an entirely new, disruptive business model for real estate. We chat to CEO, Bobby Bryant, about all things conversational AI and disruption.Presented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit: https://deepgram.com/vuxworldSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free at https://symbl.aiTimestamps00:00 Intro and presenting Deepgram and Symbl.ai03:29 Welcome Bobby Bryant, CEO and co-founder, DOSS08:10 Riding the Apple Siri wave09:30 What is DOSS?11:44 Standalone service vs interface layer13:48 Going to production18:00 Understanding user needs20:15 Data or die22:40 Value prop: VUI or data?27:00 Enabling disruptive business models31:50 Where the money flows34:00 Real estate markets36:00 Disrupting the real estate industry42:44 Protecting user information and privacy46:45 Technology ready, user adoption lacking47:35 Beginning on IBM Watson53:30 Transitional moments, Simon Sinek's why...56:50 Wrapping upLinksAskDOSS.comFollow DOSS on Twitter and connect on LinkedInConnect with Bobby on LinkedIn See acast.com/privacy for privacy and opt-out information.

VUX World
Contact centre automation trends with Anand Janefalkar, Founder & CEO at UJET

VUX World

Play Episode Listen Later Feb 6, 2022 66:24


There's a labour shortage in the contact centre. Agents are overworked and companies can't recruit. How are enterprises coping with these challenges and what role does technology play? We're joined by Anand Janefalkar, Founder & CEO at UJET, to explore the 2022 contact centre trends and how businesses can overcome these challenges to prosper.Checkout ujetPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free.Visit Symbl.aiSymbl.ai LinkedInSymbl.ai on TwitterSymbl.ai on Facebook Symbl.ai on Instagram See acast.com/privacy for privacy and opt-out information.

VUX World
Conversational AI at scale with Philipp Heltewig, CEO, Cognigy

VUX World

Play Episode Listen Later Jan 28, 2022 63:37


Many companies have played around with voice assistants and chatbots, but few are operating at true scale... Yet.You see, when you go from playing with prototypes into proper production, and from one bot to sixteen bots, things change.Join Cognigy Co-Founder and CEO, Philipp Heltewig, and VUX World's Kane Simms, as we discuss the biggest challenges facing companies deploying conversational AI today... Scale.And, crucially, how to do it properly.LinksVisit Cognigy.comLearn at the Cognigy AcademyPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free.Visit Symbl.aiSymbl.ai LinkedInSymbl.ai on TwitterSymbl.ai on Facebook Symbl.ai on Instagram See acast.com/privacy for privacy and opt-out information.

VUX World
Drastically improving chatbot performance with Benoit Alvarez, CTO, QBox

VUX World

Play Episode Listen Later Jan 24, 2022 66:37


Most chatbots are rubbish. Let's face it. The only way you can improve the ability for chatbots to respond better is if you work on its ability to understand people.That's what QBox does.We're joined by CTO, Benoit Alvarez, to discuss why most companies have trouble building successful bots and how the QBox tooling drastically improves your chatbot's performance. For more information, visit https://qbox.aiPresented by Deepgram and Symbl.aiSymbl.ai is a Conversation Intelligence (CI) platform for building applications capable of understanding natural human conversations at scale. Their comprehensive suite of developer-centric products and APIs make it easy to build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.https://symbl.aihttps://www.linkedin.com/company/symbldotaihttps://twitter.com/symbldotaihttps://www.facebook.com/symbldotaihttps://www.instagram.com/symbldotaiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:https://deepgram.com/vuxworldhttps://www.linkedin.com/company/deepgramhttps://twitter.com/deepgramai See acast.com/privacy for privacy and opt-out information.

VUX World
Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai

VUX World

Play Episode Listen Later Jan 20, 2022 61:48


Symbl.ai is on a mission to revolutionise work, from lead generation, internal meeting management, sales and customer care.Join CEO, Surbhi Rathore, and VUX World's Kane Simms, to explore what conversational intelligence is, and businesses are using it to create impactful experiences and results.Presented by Deepgram and Symbl.aiSymbl.ai is a Conversation Intelligence (CI) platform for building applications capable of understanding natural human conversations at scale. Their comprehensive suite of developer-centric products and APIs make it easy to build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.https://symbl.aihttps://www.linkedin.com/company/symbldotaihttps://twitter.com/symbldotaihttps://www.facebook.com/symbldotaihttps://www.instagram.com/symbldotaiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:https://deepgram.com/vuxworldhttps://www.linkedin.com/company/deepgramhttps://twitter.com/deepgramai See acast.com/privacy for privacy and opt-out information.

VUX World
Using AI to improve business processes with Scotty Technologies' CEO, Roland Hallebeek, and CTO, Reiner Bruns

VUX World

Play Episode Listen Later Jan 17, 2022 58:33


Scotty Technologies CEO, Roland Hallebeek, and CTO, Reiner Bruns, join us to share use cases and details on how Scotty uses AI to not only automate conversations, but to streamline business processes in recruitment, healthcare, retail and more industries.We discuss the Scotty Technologies approach to customer experience automation and augmentation and how its conversational AI platform is delivering value to businesses from across industries including recruitment, healthcare and retail. Find out more at http://scottytechnologies.comPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:https://deepgram.com/vuxworldhttps://www.linkedin.com/company/deepgramhttps://twitter.com/deepgramaiSymbl.ai is a Conversation Intelligence (CI) platform for building applications capable of understanding natural human conversations at scale. Their comprehensive suite of developer-centric products and APIs make it easy to build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.https://symbl.aihttps://www.linkedin.com/company/symbldotaihttps://twitter.com/symbldotaihttps://www.facebook.com/symbldotaihttps://www.instagram.com/symbldotai See acast.com/privacy for privacy and opt-out information.

VUX World
The value of emotional AI with Rana Gujral, CEO, Behavioral Signals

VUX World

Play Episode Listen Later Jan 13, 2022 66:28


Rana Gujral is an entrepreneur, speaker, investor, and CEO at Behavioral Signals, an enterprise software company that excels at distinguishing behavioral signals in speech data with its proprietary deep learning technology. Rana joins us to share how Behavioral Signals emotional AI mediated technology is leading to 12-17% revenue improvement, +8% Call Success Ratio and +10% Customer Satisfaction in the call centre.Learn more about Behavioral SignalsPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterSymbl.ai is a Conversation Intelligence (CI) platform for building applications capable of understanding natural human conversations at scale. Their comprehensive suite of developer-centric products and APIs make it easy to build and deploy intelligent speech-to-text functionality, extract contextual insights, generate domain-specific insights and intelligence, and access advanced conversation analytics.Visit Symbl.aiSymbl.ai LinkedInSymbl.ai on TwitterSymbl.ai on Facebook Symbl.ai on Instagram See acast.com/privacy for privacy and opt-out information.

hello, Human.
Episode 19 - Let's Talk About AI

hello, Human.

Play Episode Listen Later Nov 18, 2021 18:49


Surbhi Rathore is the CEO and the co-founder of Symbl.ai, a leader in conversation intelligence. Today on the hello, Human podcast, Surbhi and host Jon Knisley talk about the latest news and future surrounding conversation intelligence. Conversation intelligence provides businesses with meaningful and actionable insights directly from the voice of customers as well as employees, in order to understand and predict behavior. It also allows us to measure and optimize marketing performance, detect correct call handling issues, and deliver more personalized and relevant experiences online and over the phone. Because of conversational intelligence, managers and employees can have more time to handle the analysis instead of spending all of the time gathering the data. Talking Points: Surbhi’s background and the start of Symbl.ai Surbhi’s experience as a woman in AI How women can get into data science The difference between intelligent voice automation and conversation intelligence Symbl’s approach to the market Measuring conversational intelligence How Symbl can be used within different industries The shifting of more remote work and how that has been beneficial to Symbl What is the big data problem? What excites Surbhi about AI Resources/Links: Symbol.io FortressIQ If you enjoyed this episode, subscribe and check out our series at fortressiq.com/podcast. Thanks for joining us today on hello, Human.

Value Inspiration Podcast
How seemingly subtle product strategy decisions can set you apart in a big way

Value Inspiration Podcast

Play Episode Listen Later Oct 20, 2021 38:34


This podcast interview focuses on product innovation that has the power to grow the impact we can make by superpowering our communications. My guest is Surbhi Rathore, Co-Founder, and CEO of Symbl.Surbhi is an international tech leader who advocates for Women in AI with a personal mission to inspire more women to work in Data Science. She comes with experience from technical and customer-obsessed roles in both startups and enterprises such as Nevis Networks and Amdocs. She is a national speaker, an accessibility equity champion, and the ultimate adventure capitalist.Today she's is the CEO and co-founder of Symbl.ai. With her team, she's on a mission to leverage AI technology to democratize conversational tech to make collaboration effortless. And in line with that, they created a new category of voice tech infrastructure – “Conversational Intelligence as a Service”. This inspired me, and hence I invited Surbhi to my podcast. We explore what's broken in the way we communicate and collaborate digitally. We discuss what is required to capitalize on the potential of human intellect by making collaboration effortless. We also address the tough choices Surbhi made in not going with the flow - but instead taking a radically different approach to solving the big problem in the market. Last but not least we discuss what it takes to build a remarkable software business. Here are some of her quotes:When we started the company, it was super crowded. There were so many businesses trying to build automated meeting notes products. I think we always had the right positioning in our minds. But as a founder, it's so hard to articulate that and other people. It was hard for us to just articulate our go-to-market motion of the product that we are building the right way. Although we had an idea that what is going to set us apart. But I think it just came over time as we evolved in terms of 'Okay, we want to we want to build a platform that enables businesses to analyze conversation data without building an in house data science team.' So making it absolutely easy and removing the dependency on data. So there is no data labeling training annotation that goes in the cycle. It's a plug-and-play experience. And that really created a very compelling like aha moment for businesses.During this interview, you will learn four things:Why, to streamline your business and get razor-focused, it's key to get crystal clear on your positioning.That love for the problem is critical to success, but there are some other equally crucial skills to develop/look for in new hiresThe importance of the role of marketing and content creation early in the lifecycle of your company to establish the foundation for inbound trafficHow to prevent investing your newly gained funding on the wrong initiativesFor more information about the guest from this week:Surbhi RathoreWebsite Symbl See acast.com/privacy for privacy and opt-out information.

Fuse Show
EP. 50 - A Fireside chat with CEO & Co-Founder at Symbl.ai - Surbhi Rathore

Fuse Show

Play Episode Listen Later Oct 18, 2021 50:22


Surbhi Rathore is the CEO & Co-founder of symbl.ai. Working to create a de-facto standard of analyzing and using conversation data at scale. She's from India and currently lives in Seattle and loves building the company and increasing their Symbl fam-jam. She's also a travel junkie when possible and a food lover. Feel free to connect with her on LinkedIn here: https://www.linkedin.com/in/surbhi-rathore/ Learn more about her business and company link here: https://symbl.ai Reference Mentioned: docs.symbl.ai

The Founders Live Podcast
142 - Surbhi Rathore of Symbl.ai: What It's Like To Lead A Fast Growing Startup In A Pandemic

The Founders Live Podcast

Play Episode Listen Later Sep 10, 2021 48:00


Nick Hughes is joined by Surbhi Rathore who is the CEO and cofounder of symbl.ai from Seattle WA. Symbl.ai natively integrates conversation intelligence into your voice or video applications without building machine learning models. Nick and Surbhi jump into a fun conversation that starts with Surbhi's early days and how she entered into the technology industry and discovering her desire to be an entrepreneur.  We hear about her early experience as an engineer in telcos where she learned insights on the industry and customer intelligence applications. She then decided she could do it better and set out to build automated conversational intelligence software. The team has grown incredibly fast and  Surbhi shares her lessons of leading a fast growing team - even through the pandemic and working remotely - as well as her experience as a woman in tech, raising money and the challenges therein. The conversation ends with her tips and lessons learned so far. This is a very inspiring and educational conversation with a founder who is emerging on the technology scene destined for greatness and success. Take some notes!https://symbl.ai/

The Empowered in Color Podcast: Helping People of Color Thrive in Business and in Life
EIC 052: Women of Color in Venture Capital and the Immigrant Experience with Surbhi Rathore of Symbl AI

The Empowered in Color Podcast: Helping People of Color Thrive in Business and in Life

Play Episode Listen Later Sep 8, 2021 40:49


We are BACK and coming back strong! Today we have our first-ever venture capital-funded entrepreneur! Surbhi is a co-founder of Symbl AI and is an immigrant. Today she shares her story getting into tech, becoming a startup founder, and even a little bit about being an entrepreneur on a visa and what that process has been like.  Mentioned on this week's episode: Sage Quiamno, who we featured last year on EIC 030 Symbl AI website, Facebook page, Instagram, Linkedin, Twitter, Youtube Channel Gong.io - revenue intelligence software American visas: O-1 (Individuals with Extraordinary Ability or Achievement), EB-1 (Employment-based, first preference) Techstars  Surbhi's personal Linkedin, Twitter  If you're interested in DEI consulting services for your company or organization, please send an email to hello@empoweredincolor.co  for rates and ways we can work together. If you're interested in crowdfunding, check out our Crowdfunding Starter Kit! A Podcast Starter Kit coming soon! Thanks for listening! Keep in touch: Share the show and tag us on Instagram: @empoweredincolor Tweet at us on Twitter: @empoweredpoc Subscribe to our newsletter Kriselle's personal socials: Instagram, Twitter When you post about your successes and stories, use the hashtag #WhenPOCThrive Subscribe on iTunes, Google Podcasts, or Spotify. Leave a review on iTunes/Apple Podcasts to help us reach more people!

Tech Unlocked
EP 43 | Conversational AI Demystified with Surbhi Rathore

Tech Unlocked

Play Episode Listen Later Aug 13, 2021 29:04


If you've ever used a chatbot or virtual assistance on your bank or social media app then you're no stranger to conversational AI. Conversational artificial intelligence (AI) refers to technologies, like chatbots or virtual agents, which users like you and I can talk to. Today on the show, Grace chats with Surbhi Rathore Co-Founder & CEO Symbl.ai about why you should care about conversation AI, her inspiration behind building Symbl, and the future of conversational intelligence.  Symbl is bringing to life Surbhi's vision for a programmable platform that empowers developers and businesses to monitor, act, and comply with voice, video conversations at scale in their products and workflows without building their in-house data science expertise. This Techstars alum co-founded Symbl almost 3 years ago and is now backed by Amazon and has raised an early-stage venture round of $6.5M which deployed capital to grow a global team of tech enthusiasts to more than 40 people. She comes with experience from technical and customer-obsessed roles in both startups and enterprises such as Nevis Networks and Amdocs. Before co-founding Symbl, she worked in the Conversational AI space with a focus on delivering value to Telecommunication users. Surbhi is an international tech leader who advocates for Women in AI with a personal mission to inspire more women to work in Data Science. She is a national speaker, an accessibility equity champion, and the ultimate adventure capitalist.  Key Takeaways : Why should people care about conversation AI Real-world examples of symbl How symbl  is prioritizing + protecting customer's data and privacy The future of conversational AI Skills to get started in conversational AI Follow Tech Unlocked for career tips: Substack Twitter Instagram Connect with Cassandra: Linkedin  Connect with Grace: Twitter LinkedIn Enjoyed listening to this episode? Please leave a review on iTunes and Spotify. Questions about sponsorship? Email us techunlockedpod@gmail.com

Radio MuleSoft
APIs Unplugged - S2 E10 - APIs and Machine Learning with Surbhi Rathore

Radio MuleSoft

Play Episode Listen Later Jul 30, 2021 45:08


In this episode, Mike & Matt are joined by Surbhi Rathore, CEO and co-founder of Symbl (symbl.ai), a company offering API-enabled conversational intelligence for developers. Surbhi describes how Symbl's ML-driven services are being embedded into real time user experiences through APIs, the role APIs play in the Symbl's ML pipeline, and techniques Symbl is using to drive developer engagement.

808 Podcast
#78 Surbhi Rathore - Symbl.Ai

808 Podcast

Play Episode Listen Later Apr 7, 2021 6:26


Surbhi Rathore the CEO of Symbl.ai shares how to get to your first VC funding. Get more info at https://Symbl.Ai/

Her Stem Story
Episode 118: How to Raise Venture Capital As An Immigrant Tech Founder

Her Stem Story

Play Episode Listen Later Aug 26, 2020 51:49


Surbhi is the CEO and co-founder of Symbl.ai. At Symbl, she is building the programmable platform to empower developers to deploy conversational intelligence in their collaboration products and workflows. She co-founded Symbl (previously Rammer.ai) almost 2 years back and was a part of Techstars Seattle ’19 class, following which the company raised an early-stage venture round of 1.8M, just 6 months ago. She comes with a background in various technical and customer-obsessed roles across startups and enterprises like Nevis Networks and Amdocs. Before starting Symbl, she was working in the Conversational AI space focussed on delivering value to Telco users. She is also an ambassador of Women in AI with a mission to get more women involved in Data Science and adjacent spaces and a big-time travel-lover. Listen Now to Surbhi's amazing STEM Story!   Links: https://www.linkedin.com/in/surbhi-rathore/ https://symbl.ai/ https://twitter.com/symbldotai?lang=en https://www.linkedin.com/company/symblai  

Navigating the Rise
[S2] [E6] How to Run a Business in the United States When You Are Elsewhere with Surbhi Rathore, Co-founder at Symbl.ai

Navigating the Rise

Play Episode Listen Later Apr 14, 2020 35:29


This week we have the opportunity to speak with Surbhi Rathore. Surbhi Rathore is the CEO and Co-Founder of Rammer, the popular AI platform that automatically generates actionable insights from meetings. Prior to leading Rammer to success, Surbhi was heading Pre-Sales and Implementation projects for the Intelligent Assistant from Amdocs pluggable on existing Telco Enterprise software solutions around the globe. She has earlier worked with Nevis Networks, where she oversaw the development and deployment of Endpoint Agent for Network Security across organizations.

The Cannabis 101 Podcast
Episode 22 - Meet And Green Free Movie, Grape Royale + Cannabis Character Cup

The Cannabis 101 Podcast

Play Episode Listen Later Oct 31, 2019 83:23


This week I recap the Meet and Green free showing of a Nightmare On Elm Street with 3 different attendees, Chris Ianson and I examine Grape Royale from Symbl and David Wylie from OkanaganZ.com joined me to discuss the big news in cannabis. Plus free stuff to win just for listening!!!

Mind Chronix podcast
Mind Chronix podcast by Bionix (episode 012)

Mind Chronix podcast

Play Episode Listen Later May 18, 2013 59:09


01. Skittles, Dub Phizix - Im a creator 02. MA - If thats how you want it to be (Royalston remix) 03. Maduk - Feel good 04. Maduk - Dont be afraid 05. Wickaman, Hoodlum, Mavrick - Renegade skank 06. Tenor Fly - Don man sound (Run Tingz dirty remix) 07. High Maintenance - Looking searching 08. Trei, Thomas Oliver - Change your mind 09. Bangta Rights - Ghetto blaster (Urban Assault remix) 10. Fleur - Turn the lights on (The Prototypes vocal mix) 11. DC Breaks - Shaman 12. L Plus - Faces (club mix) 13. Zeds Dead, Omar LinX - Cowboy (DC Breaks remix) 14. The Upbeats - Diffused (SPY remix) 15. 2dB - Bassface 16. Mooqee, Pimpsoul feat. Bianca Gerald - Feeling good (Tantrum Desire remix) 17. Neonlight - Ultraviolet 18. State Of Mind, Trei - Breed 19. 2dB - Jet black 20. Tantrum Desire - Guided rhythm 21. L Plus - Heavy mental (club mix) 22. Planet Noize - Juicy 23. High Maintenance feat. Grimm - Breaking down 24. High Maintenance - Freedom 25. Receptor, Blokhe4d - Bass dust 26. Wickaman, Hoodlum - Aint done yet 27. Symbl feat. Messinian, Black Lion - Curb stomp 28. Original Sin - Keep ya pimp hand strong 29. Task Horizon, Kryteria - Letting go (remix) 30. Skibadee, Lily McKenzie - Never gonna break (Sub Zero remix) 31. Benny Page feat. Topcat - Sound fi dead (Cabbie remix) >>> Wickaman, RV - The chant 32. Original Sin - Suffer no fools 33. Jaydan - Holy shit >>> Wickaman, RV - Part of the plan 34. Supreme Being - Audio skank VIP 35. Dirtyphonics - Walk in the fire 36. Blokhe4d - Bang the drum 37. Cause4Concern - Control freak (Task Horizon remix) 38. Task Horizon feat. Pedro Rodrigues - Kill the pain (remix) 39. Jubei, Flowdan - Say nothin (Rockwell remix)

Purecast
Purecast 05 - Dubstep

Purecast

Play Episode Listen Later May 31, 2011


We end the month of May with a new dubstep mix from Impure entitled 'Near Death'.  Lots of original collabs from Impure and some heavy bangers!!01. Kombot & Impure - Halfway (Dub)02. Telegram From The Queen - Dethroned (We Bang Remix) (Juvenile Scum)03. Gambit - Skankah VIP (FREE)04. Datsik & Bare - King Kong (Subhuman)05. Bodie, Mumblz, & Impure - Untitled (Dub)06. Direct Feed & Impure - Club Rockin' (Juvenile Scum Dub)07. Muffler & Bare - Bloodsport (Subhuman)08. Doctor P - Big Boss (Getter Remix) (FREE)09. Numbernin6 & Bare - Murk That (Subhuman)10. Sluggo & Getter - In Cold Blood (Ultragore)11. Bodie - Keepin' It Hood (Mumblz & Impure Remix) (Dub)12. Symbl & Bare - Bad Habits (Subhuman)13. Getter - Extermination Process (Ultragore)14. Yohanne Simon Featuring Nyree - Scream My Name (Balkansky Remix) (Wicky Lindows)15. Impure & Edendo - Brawlin' (Dub)16. Captain Panic! - With Reflection (FREE)Episode 05http://www.facebook.com/impuredj