Podcasts about customer service manager

Welcome to the show! Today we're joined by Leslie Payne, Customer Service Manager at Padre Dam Municipal Water District. With 25 years of experience in the water industry, Leslie brings extensive expertise, perspective, and heart to her role. She's built a career grounded in empathy, communication, and a true passion for serving her community. In this episode, Leslie shares her philosophy on what drives exceptional customer experiences and how teamwork, technology, and innovation come together to make a lasting difference. We'll also dive into Padre Dam's new payment platform and how it's improving convenience and connection for customers. Plus, Leslie offers thoughtful advice for anyone looking to grow in their career or strengthen their approach to customer service. By the end of this conversation, you'll gain a renewed appreciation for the people behind the phones, the emails, and the counter — the friendly faces who keep the District running each and every day.

Josh Sebo (COO of OfferVault), Adam Young (CEO of Ringba), industry legend Harrison Gevirtz and special guest Amber Gaige (Chief Marketing Advisor of Far Beyond Marketing & International Best Selling Author of The Far Beyond Marketing Guidebook) discuss:- Amber's journey from Customer Service Manager to Best Selling Author- The Ins & Outs of Selling a Business- The Far Beyond Marketing Guidebook- Public Speaking- Digital Marketing- What's missing from your website?- The most common marketing mistakes business operators makeFollow Us:OfferVault:WEBSITE: https://www.offervault.com/FACEBOOK: https://www.facebook.com/offervaultINSTAGRAM: https://www.instagram.com/offervaultmarketing/TWITTER: https://www.twitter.com/offervaultLINKEDIN: https://www.linkedin.com/company/offer-vault/Adam Young: RINGBA: https://www.ringba.comRINGBA's INNER CIRCLE: https://try.ringba.com/inner-circle/FACEBOOK: https://www.facebook.com/ringbaINSTAGRAM: https://www.instagram.com/adamyoung/TWITTER: https://www.twitter.com/arbitrageLINKEDIN: https://www.linkedin.com/in/capitalistHarrison Gevirtz:INSTAGRAM: https://www.instagram.com/affiliate/LINKEDIN: https://www.linkedin.com/in/harrisongevirtz/Amber Gaige:FAR BEYOND MARKETING: https://farbeyondmarketing.com/THE FAR BEYOND MARKETING GUIDEBOOK: https://shorturl.at/wrD0zINSTAGRAM: https://www.instagram.com/ambergaige/LINKEDIN: https://www.linkedin.com/in/marketing-strategy-coaching-ambergaige/

Welcome to the Personal Development Trailblazers Podcast! In today's episode, we'll uncover the mindset shifts and energy alignment needed to lead with purpose, power, and presence—and how to create a legacy that outlives you.Josh is a seasoned leadership coach and founder of JoshKoeller.com, where he specializes in one-on-one coaching to transform leaders into legends. With a career spanning various facets of customer experience and leadership development, Josh has consistently demonstrated a commitment to enhancing organizational dynamics and personal growth.Prior to establishing his coaching practice in September 2024, Josh served as the Director of Franchisee Experience at Location3 from May 2021 to October 2024. In this role, he actively engaged with the company's core values to enrich franchisee interactions. His tenure at L'Oreal USA, saw him advance from Customer Service Lead & Training and Development Coordinator to Customer Service Manager, where he implemented performance systems that significantly improved efficiency. Beyond his professional endeavors, Josh is a prolific writer and thought leader, regularly sharing insights on leadership attributes such as awareness, flexibility, and the importance of nurturing relationships within teams. His passion for the outdoors also reflects his appreciation for perspective and detail, qualities that enhance his coaching methodology.Connect with Josh Here: www.linkedin.com/in/joshua-koellerhttps://www.facebook.com/jkoellhttps://joshkoeller.com/Grab the freebie here: https://joshkoeller.com/legendary3gs===================================If you enjoyed this episode, remember to hit the like button and subscribe. Then share this episode with your friends.Thanks for watching the Personal Development Trailblazers Podcast. This podcast is part of the Digital Trailblazer family of podcasts. To learn more about Digital Trailblazer and what we do to help entrepreneurs, go to DigitalTrailblazer.com.Are you a coach, consultant, expert, or online course creator? Then we'd love to invite you to our FREE Facebook Group where you can learn the best strategies to land more high-ticket clients and customers. QUICK LINKS: APPLY TO BE FEATURED: https://app.digitaltrailblazer.com/podcast-guest-applicationDIGITAL TRAILBLAZER: https://digitaltrailblazer.com/

Join me as I sit down with Antonio De Souza, one of RC aerobatics' most talented pilots. Originally from Brazil and now based in Atlanta, Antonio brings a unique perspective and flying style that combines European precision with modern 3D techniques.In this interview, Antonio shares his journey from flying at just 4 years old to becoming an Extreme Flight test pilot and Customer Service Manager. We discuss his competition experiences at the XFC, TOC Invitational, and Tucson Aerobatic Freestyle, plus dive deep into his equipment setup, training approach, and what makes his flying style so distinctive.Topics covered:- Antonio's RC journey from Brazil to the USA- His role at Extreme Flight as both team pilot and staff member- Detailed equipment setup preferences (servos, engines, props, and radio)- The differences between various XA airframes- His training philosophy and advice for improving your flying- Experiences at the recent Tucson Aerobatic Freestyle competition- Upcoming projects and events for 2025Whether you're looking to improve your own flying or simply appreciate watching world-class aerobatics, Antonio's insights are invaluable for any RC enthusiast.Antonio's Facebook: https://www.facebook.com/antonio.desouza.71Extreme Flight Facebook: https://www.facebook.com/groups/1483262701885613Extreme Flight: https://extremeflightrc.com/-----Music track: Inspiring People by AylexSource: https://freetouse.com/musicNo Copyright Music for Videos (Free)

Steve Healis graduated from Cal Poly Pomona with an engineering degree but quickly realized he did not want to be an engineer. Procter & Gamble only hired engineers for their entry-level supervisory positions because engineers would have a better understanding of the technology – BUT they had to find engineers who also had people skills. Steve started as a supervisor in the laundry detergent (Tide, Bold, etc.) packaging department and, after two years, was promoted to warehouse manager. During this time, he learned how to hire, fire, discipline, motivate, and manage professionally. Later, he was recruited by Frito-Lay as the Sales Operations Manager, overseeing distribution facilities and the truck fleet in the Pacific Northwest. His last corporate job was as Sales and Customer Service Manager for Technicolor Videocassette in Newbury Park, CA. They duplicated videocassettes for all the major studios (Disney, Warner Brothers, MGM, etc.), and it was here that Steve learned about corporate sales and customer service. Six years of corporate jobs, combined with his engineering background, prepared him perfectly for business ownership. In 1988, a friend from Procter & Gamble asked Steve to join him in growing his part-time janitorial business. Steve said yes, and in six years, they grew the company from one employee to 50. Seeking more, they split in 1994, and Steve started Avalon Building Maintenance, Inc. with 20 employees. Over the next five years, he grew it to 450 employees, making the Inc. 500 list. Engineers with Steve's degree were known as “efficiency experts,” and he incorporated a limousine as a mobile office, equipped for work on the go. In 2002, Steve was approached to sell his company but declined because key employees would be let go. Instead, in 2003, he sold the company to his top employees with a 50-year royalty agreement. This allowed Steve to create a unique way to sell businesses that gives the seller a lifetime of residual income while enabling employees to buy the business with no money down. He has since helped many other businesses sell their companies this way (PassTheBaton.com). This reduced schedule over the last 21 years has allowed Steve the time and resources to launch various businesses, including an employment agency, a computer company, and a home cleaning company. He has started 25 total businesses with 28 partners, employing over 1,500 people, and recently launched a logistics company that helps people receive, inspect, store, deliver, and install high-end furniture in their new home or office. Steve lost his only daughter to mental illness and got divorced in 2018. In 2021, Steve met Andressa in Brazil, and they got married in 2023. -- Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

This episode of the Building HVAC Science podcast features Greg Bokan, Customer Service Manager at TruTech Tools. Greg shares insights from his recent experience (November 13, 2024) attending the IHACI (Institute of Heating and Air Conditioning Industries) trade show in Pasadena. The event attracted a younger crowd, including many students and instructors, offering an opportunity to showcase tools like multimeters and thermal cameras that appeal to HVACR beginners. Greg highlights the importance of engaging with emerging professionals and fostering enthusiasm in the industry. The conversation delves into Greg's rich personal background, including his career in sheet metal work and his time as a professional photographer. Greg reflects on the transition from traditional film to digital photography, noting how the technological shift reshaped the industry. He also discusses his passion for beekeeping and gold prospecting, sharing intriguing details about both hobbies and how they intersect with his love for physics and nature. These personal anecdotes provide a glimpse into Greg's multifaceted interests outside of his professional life. Greg emphasizes the rewarding nature of working at TruTech Tools, where customer care and quality service are paramount. He shares practical tips for customers, such as having order numbers ready for smoother interactions. The episode concludes with a lighthearted discussion about Greg's long-standing friendship with Jim Bergmann and the possibility of future episodes featuring staff highlights to give customers a deeper connection to the TruTech team. You can reach Greg here: Greg@TruTechTools.com   This episode was recorded in November 2024.

Hosts Fran Chismar and Tom Knezick connect with David Hoffman (Chief Operating Officer) and Stephen Gillis (Sales and Customer Service Manager) from Hoffman Nursery live from the floor of the ASLA 2024 Conference in Washington D.C.. Topics include the history of Hoffman Nursery, the intricacies of transitioning a family business to the next generation, managing growth both internally and externally, and the larger role that native plants are taking in the nursery industry. Music by Egocentric Plastic Men, Outro music by Dave Bennett. Follow Hoffman Nursery here. Have a question or a comment?  Call (215) 346-6189. Follow Native Plants Healthy Planet – Website / Instagram / Facebook / YouTube Follow Fran Chismar Here. Buy a T-shirt, spread the message, and do some good.  Visit Here.

At NAB in Las Vegas, we connected with Doc Rock, Community Manager for Ecamm Network and Eden Liu, Customer Service Manager and EP of Camo Livestreams, for Reincubate/Camo, in a conversation focused on the  importance of diverse representation in the tech industry. They shared insights on breaking stereotypes and encouraging more women, especially minorities, to pursue careers in tech and content creation, and highlighted the significance of authenticity in presenting on camera and the value of personal voice.  Show Notes: Chapters: 01:25 Learning and Networking at NAB.02:30 Promoting Diversity in the Industry.06:20 Embracing Unique Perspectives.06:26 Contact Information Sharing. Support:      Become a MacVoices Patron on Patreon     http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:     http://macvoices.com      Twitter:     http://www.twitter.com/chuckjoiner     http://www.twitter.com/macvoices      Mastodon:     https://mastodon.cloud/@chuckjoiner      Facebook:     http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:     http://www.facebook.com/macvoices/      MacVoices Group on Facebook:     http://www.facebook.com/groups/macvoice      LinkedIn:     https://www.linkedin.com/in/chuckjoiner/      Instagram:     https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes     Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

At NAB in Las Vegas, we connected with Doc Rock, Community Manager for Ecamm Network and Eden Liu, Customer Service Manager and EP of Camo Livestreams, for Reincubate/Camo, in a conversation focused on the  importance of diverse representation in the tech industry. They shared insights on breaking stereotypes and encouraging more women, especially minorities, to pursue careers in tech and content creation, and highlighted the significance of authenticity in presenting on camera and the value of personal voice.  Show Notes: Chapters: 01:25 Learning and Networking at NAB. 02:30 Promoting Diversity in the Industry. 06:20 Embracing Unique Perspectives. 06:26 Contact Information Sharing. Support:      Become a MacVoices Patron on Patreon      http://patreon.com/macvoices      Enjoy this episode? Make a one-time donation with PayPal Connect:      Web:      http://macvoices.com      Twitter:      http://www.twitter.com/chuckjoiner      http://www.twitter.com/macvoices      Mastodon:      https://mastodon.cloud/@chuckjoiner      Facebook:      http://www.facebook.com/chuck.joiner      MacVoices Page on Facebook:      http://www.facebook.com/macvoices/      MacVoices Group on Facebook:      http://www.facebook.com/groups/macvoice      LinkedIn:      https://www.linkedin.com/in/chuckjoiner/      Instagram:      https://www.instagram.com/chuckjoiner/ Subscribe:      Audio in iTunes      Video in iTunes      Subscribe manually via iTunes or any podcatcher:      Audio: http://www.macvoices.com/rss/macvoicesrss      Video: http://www.macvoices.com/rss/macvoicesvideorss

Laura talks to AquaReale's Office Manager/Customer Service Manager on how she handles her job and why she is such an integral part of our company's success.

Mr. and Mrs. Mocha interview Wayne and Tina 3 days before Splash Mocha Atlanta 2024! Get it from the Owners mouth. What is Splash Mocha ? Where did it start? and How did it evolve? What makes Splash different from other events? And get personal and Learn about Splash Mocha's owner Wayne and his wife's intro into the Lifestyle. Customer service manager Tina shares her and her husbands LS intro and how they met Wayne and his wife. --- Send in a voice message: https://podcasters.spotify.com/pod/show/ofacez/message Support this podcast: https://podcasters.spotify.com/pod/show/ofacez/support

We sit down with Paul Blackburn, Customer Service Manager at Entergy Texas, and discover the diverse career opportunities within the energy sector. From utility line workers to customer service roles, learn about the pathways to pursue these rewarding careers. Also, Paul shares insights into Entergy Texas' resilient response to hurricanes, freezing temperatures, and other challenging weather conditions. Explore how Entergy Texas' commitment to community extends beyond power supply, as they play a key role in economic development for our area. For more information on Entergy Texas visit https://www.entergy-texas.com/

A Middle Tennessee Business Podcast...Erica Battle is the future of modern education. When I met her on one of my client's podcasts, Stronger Than My Father with Marcus Meneese (strongerthamyfather.org) , she amazed me by her observations and innovative thoughts on leadership and culture in our schools. She's so good at her job that she speak and coaches school staff around the world!Erica began her career in education over 15 years ago by substitute teaching as she worked through college. After she obtained her B.S., Erica took a job in Public Relations as the Customer Service Manager managing the customer experience. Due to a downturn in the economy, Erica found herself searching for a job due to downsizing, which led Erica back to the classroom as a substitute teacher as a temporary means to support her family. Through that second experience in the classroom, Erica found her love and passion for education and has not looked back.Stuff that came up:11:36 - Educational trauma and its impact on students.23:33 - Teacher compensation and school culture.34:25 - The challenges of education leadership.37:51 - Literacy crisis and its impact on politics.54:08 - Education system and parental expectations. 1:08:47 - Financial literacy and athlete wealth management.Follow Erica:https://www.lifechangesinprogress.com/*****SUBSCRIBE/RATE/FOLLOW What's Your Problem? PODCAST:www.whatsyourproblempodcast.comwww.instagram.com/whatsyourproblempodwww.instagram.com/jimmccarthyvosTiktok: @jimmccarthyvos __________________________________________________________The Dad Joke Challenge is sponsored by Ed Fox and Tradebank of Nashville, for when you have unsold inventory or services and think that barter is smarter, go to www.nashville.tradebank.com. The Dad joke challenge with Ed Fox - Author of 101 groan-tastic dad jokes available on Amazon Kindle, or you could go TikTok channel @specialedfoxdadjokes____________________________________________________________****You hear Jim mention it on almost every episode, ME vs. WE and how 2023 will be 1943 all over again….order “PENDULUM:How Past Generations Shape Our Present and Predict Our Future”:https://a.co/d/7oKK7Ip__________________________________________________________________________The co-author of Pendulum wrote a myriad of other books and started a non-profit 21st Century Non-Traditional Business School that you should really check out: Wizard Academy - www.wizardacademy.org__________________________________________________________________________Talking about the real problems (and possible solutions) of everyday business owners and professionals in and around Middle Tennessee and beyond...this is the What's Your Problem Podcast!Curious about podcasting? This podcast (and many others) is produced by www.itsyourshow.coWYP Intro VO: @johndavidwells#podcasts #podcast #podcasting #tennessee #nashville #podcastproduction #sales #selling #business #marketing #radio #production #voiceover #vo #fitness #bni #networking #nft #nonfungibletokens #crypto #cryptocurrency #applepodcasts #businesscoach #businessideas #businesslife #businesspassion #businesstips #countrymusic #entrepreneurlife #entrepreneurship #marketing #mindset #nashvegas #nashville #nashvillelife #nashvillemusic #nashvillescene #nashvilletennessee #nashvilletn #newpodcast #podcastaddict #podcasters #podcastersofinstagram #podcastlife #podcastlove #podcasts #podcastshow #tennessee #bradlea #therealbradlea #droppingbombspodcast #droppingbombs #lightspeedvt #virtualtraining #grantcardone #garyvaynerchuk #drummer #drummerworld #drumporn #drums #drumsdaily #fashion #guitarist #instadrums #jasonaldean #love #lukebryan #midland #mirandalambert #morganwallen #musicfestival #nashville #nashvillelife #nashvillemusic #nashvillescene #nashvilletennessee #nashvilletn #nature #opry #percussion #realcountrymusic #rock #singer #tennessee #timmcgraw #womenofcountry

Laura talks to AquaReale's Customer Service Manager, Sandy. on her role and how she helps us make more money

On our last episode of season 2, we talk with Mike Owens, Manager of Parks/Recreation & Golf, about park reservations and Melissa Creel, Customer Service Manager, about the policies and procedures for alcohol licenses. Podcast notesPark Reservations and Event Permits (229) 227-7089https://thomasville.org/parks-and-recreation/park-reservation-applicationAlcohol Licenses (229) 227-4170https://thomasville.org/departments/city-tax-information/tax-forms

Amy Rogan is Customer Service Manager for DIY Detail. This podcast interview is to introduce her as the newest member of the team! Questions for Amy? She can be reached at amy@diydetail.com Oh, and if you're looking for some Interior Clean & Protect? Click here: https://bit.ly/InteriorCleanProtect#detailing #podcast #diydetail #vanlife

Laura talks to her customer service manager, Sandy, about what her position entails.

118. Jill Campbell - Own Your Career “You have to own your own career.” - Jill Campbell “Be humble.” - Jill Campbell “Be really mindful that there are a lot of other people in your life, and in the organization, that got you where you are. Pay back that good grace you got from everybody else.” - Jill Campbell Jill Campbell Guest Bio: Jill Campbell is the President and Chief People and Operations Officer for Cox Enterprises, a private, family-owned company based in Atlanta, Georgia, with nearly $20 billion in annual revenues and nearly 50,000 employees. In her role, she leads the people solutions,real estate, aviation, facilities, security and corporate affairs departments.   Previously, Campbell served as Chief Operations Officer of Cox Communications. In this role, she oversaw the company's day-to-day operations, ensuring company-wide alignment with competitive strategies to enhance marketplace execution and grow the company's nearly 7 million residential and business customers. Campbell joined Cox in 1982 as Director of Communications in Oklahoma City, where she also served as Customer Service Manager and acting General Manager. She later served in several roles for Cox operations, including Vice President and General Manager for Cox's Bakersfield, California, and Santa Barbara, California, operations; vice president of customer operations for Cox in Phoenix; and vice president and general manager for Cox's Las Vegas operation. In 2001, she was promoted to Senior Vice President of Operations for the Eastern Division, and in 2011, she expanded her role to oversee operations for the company's entire field operations. A graduate of the University of Nevada, Las Vegas, Campbell also earned an MBA from Oklahoma City University. She is currently on the board of directors for the Atlanta History Center and Georgia Power and is a member of the International Women's Forum. Jill is a member of the International Coaching Federation and is also a Certified Master Coach. She previously served as a board member for several nonprofit organizations, including United Way, Boys & Girls Club of America, YMCA, Woodruff Arts Center, Girl Talk and the WICT Foundation. She also served on the boards of the California, Arizona and Nevada cable television associations. In April 2017, Campbell was inducted into the Cable Hall of Fame. In 2004, Campbell received the Atlanta Women in Cable Telecommunications (WICT) Woman of the Year Award, and in 2008, she was honored by WICT as its national Woman of the Year. She was ranked number two in Cablefax's 2015 Most Powerful Women in Cable. In 2020, Campbell was honored with the Alumni of the Year Award from the University of Nevada Las Vegas. She is married with three children and two granddaughters. R.O.G. Takeaway Tips: Have your own career path and plan. Make your intentions known. Know you're always on stage. Find a sponsor. Don't assume that people know what you've done (Share your successes). Take time to mentor others. Be aware of your surroundings, be kind. It's not all about you. It's about the team. Be humble. Resources: Jill Campbell on LinkedIn (ln/jillcampbell2) Article on Jill Campbell - Five Things Business Leaders Can Do To Create a Fantastic Work Culture Jill Campbell to Receive Fearless Leader Award The Wict Network Article on Jill Campbell - Jill Campbell Fearless Leader Award Network Diversity Index Quiz Coming Next: Episode 119, Building Bridges Coaching Tips for Generous Leaders with Shannon Cassidy. Topic: Behavioral Style Adaptation  Credits: Jill Campbell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

Kathleen Sweeney is the Customer Service Manager & Marketing Lead at BookBrush.com. Today she tells us about Book Brush, their dedication to indie authors, how we can use it and the latest features being added.To see more in video format, check out these Book Brush youtube links:Create a BOOKMARK in Book Brush in Just a Few Minutes!Create Great GIVEAWAY Graphics with the Book Brush Tools!Now Creating Duplicate 3D Book Templates is EASY in Book BrushBook Cover Creation is SUPER EASY with a Community TemplateFind the Book of the Week And I Was Like November by Rachael Biggs.Sign up to put your book on Book of the Week.Want to support the show?Go to https://pencilsandlipstick.com/support-the-showLooking for tips on writing, publishing, and storytelling? Join my writers' newsletter! https://www.subscribepage.com/katcaldwellnewsletterWant more information on my books, author swaps, short stories and what I'm reading? Sign up for my readers' newsletter.Find the transcription for this episode here.

Joan De Souza has 20 years managerial experience as the Customer Service Manager at the Los Angeles Times, managing and leading more than 200 staff. She was a decision-maker responsible for implementing a firm wide circulation system, which became the central hub of the subscription and delivery process. She was also responsible for implementing such projects as the home delivery customer service at La Opinion.Currently she is the founder of a local business support group, Business4Business, which assists businesses to continuously succeed. Joan is extensively involved with her community. She served on the Executive Board of Directors for the Pasadena Chamber of Commerce in which she was the Vice Chair of Membership.Joan is the Pasadena Chamber of Commerce Lead Ambassador, the Fundraising Director of the Pasadena Quarterbacks Club, Board member of the Foundation for Living Beauty, former Community Engagement Specialist for The First Tee Pasadena, Co-Chair Special Needs Ministry at St. Philip the Apostle Church, former member of the Board of Directors Rosemary Children's Services, Volunteer Coordinator Special Olympics World Games Los Angeles 2015 and former member of Business Networking International.Joan was born in Lawrence, MA and raised in Northern California. She graduated from San Diego State University with a BA in Social Sciences.Facebook: https://www.facebook.com/joandesouzathinktank/Website: www.business4business.orgEmail: joan@joandesouza.comPhone: 626 482-8867Mailing Address: P.O. Box 5254, Pasadena, CA 91117__________________SGV Master Key Podcast:www.sgvmasterkey.cominfo@sgvmasterkey.com

I have reinvented myself frequently over my professional career. After I graduated from college at The Citadel (where I played NCAA Division I basketball), I was employed in the Marketing Department at the corporate headquarters of Wendy's International in Dublin, Ohio. From there, I worked in hospital administration for Riverside Methodist Hospital in Columbus, Ohio. After getting married and moving to California, I became the Customer Service Manager for an academic publishing company in Santa Barbara. When our daughter was born and we moved to Cincinnati, Ohio, I became a police officer with the Cincinnati Police Department, where I was a SWAT Hostage Negotiator. In 2004, I obtained my Masters degree from Boston University. Following a family relocation to Texas, I started a school security consulting business and coached high school girls basketball. Each time I took on a new job, I had to develop new skills and faced different challenges. There was always a significant learning curve with every new position. But my greatest challenge began in 2012 when I was diagnosed with a rare form of cancer called Acral Lentiginous Melanoma, which presented on the bottom of my foot. By the time the cancer was detected, it had metastasized to a lymph node in my groin. Because my disease is extremely rare I was treated at the world-renowned MD Anderson Cancer Center. I had two surgeries to remove the tumors, and after I healed, I was put on a weekly injection of the drug, Interferon, to help keep the disease from returning. I realize pain and discomfort can beat you to your knees and keep you there if you let it. But I also came to appreciate that I could use my hurting and anguish to harden my mind and make me more resolute. I was no better at dealing with pain and discomfort than the next person. But every day, I found a way to survive, with the knowledge that I would need to do it again the following morning. I wrote my book, Sustainable Excellence, Ten Principles to Leading Your Uncommon and Extraordinary Life to help people find and live their uncommon and extraordinary purpose. The ten principles outlined in the book will provide the bedrock necessary to form the foundation of unshakable beliefs and dedicated behaviors to reinforce your attitude, no matter how much pain you must endure or how many obstacles you must overcome. Sustainable Excellence is available on Amazon (https://www.amazon.com/dp/B08GLGVTVS), Barnes & Noble.com, (https://www.barnesandnoble.com/w/sustainable-excellence-terry-tucker/1137534840), or anywhere you can get a book online. ​ Unfortunately, my cancer experience hasn't ended with me conquering my disease. The melanoma that had plagued me for over five years returned in 2017, and my only treatment option was the amputation of my left foot in 2018. The cancer reemerged again in 2019, requiring multiple operations. In February 2020, an undiagnosed tumor fractured my tibia. My only remedy, in the middle of the COVID pandemic, was an above the knee amputation of my left leg. I also learned I have tumors in both of my lungs. But I refused to be a victim of this malignancy. I vowed to continue my fight. I knew the only way cancer could win is if I gave up or gave in to the disease, or it killed me. In addition to my faith, I use my 4 Truths to guide the decisions I make in my life. These 4 Truths are: 1. Control your mind, or it will control you. 2. Embrace the pain and discomfort we all experience in life and use it to make you a stronger and more determined individual. 3. What you leave behind is what you weave in the hearts of other people. 4. As long as you don't quit - you can never be defeated http://www.motivationalcheck.com

Kathleen Sweeney is Bookbrush's Customer Service Manager & Marketing Lead. She brings over 17 years of client service experience, business assurance, strategy and problem solving to Book Brush. Kathleen loves creating images and is happy to share her knowledge. We're talking trailers for TiK Tok Instagram and other social media, as well as QR codes and where to use them. And so much more!

Kathleen Sweeney is Bookbrush's Customer Service Manager & Marketing Lead. She brings over 17 years of client service experience, business assurance, strategy and problem solving to Book Brush. Kathleen loves creating images and is happy to share her knowledge. We're talking trailers for TiK Tok Instagram and other social media, as well as QR codes and where to use them. And so much more!

Mike Raetz and Thayne Jensen sit down with the crew on the first episode of 2023. Mike is a veteran tournament angler on both hard and soft water as well as a guide. Mike's full time job is in the Production Department at Clam Outdoors. Thayne is a former Customer Service Manager at Clam Outdoors and is now on the Clam Marketing Team. The crew gets caught up on current ice fishing conditions and picks Raetz's brain on how he targets and catches big fish all winter long.

Mike and Customer Service Manager, Lance Mark, walk you through the steps to properly clean and care for your gas log set, so it stays in perfect condition.

Missouri Job Ready Day One is a new service explained by Jerri Bowles, Customer Service Manager for the Missouri Office of Workforce Development.Support the show

Mike and Customer Service Manager, Lance Mark, discuss the benefits of buying a functional fireplace that produces heat versus a heatless model intended for ambiance.

Creating Sterile Processing Department schedules that make the most of a staff's time requires a complete understanding and visibility of the demands of a particular healthcare facility. And to gain that big picture, a department needs data and lots of it. Still, more than that, a Sterile Processing Department needs a platform solution that provides reporting in an innovative and actionable way.What's the next generation of technology available to make SPD scheduling demands less challenging?Tyler Kern, the host of ConCensis, came together with Seamus Johnson, Sr. Director of Application Development for Censis, Jeff Long, Network Director of Sterile Processing at St. Luke's University Health Network, and Cody Troutt, Director of Central Sterile at Williamson Medical for a third, and final discussion on Censis' new CensisAI2 Productivity platform. This third conversation with Kern, Johnson, Long, and Troutt includes the following:The importance of optimized SPD staff utilizationCreating tray efficiencies through data analysisAdvice for hospitals considering or evaluating the CensisAI2 tool“You have to be able to demonstrate to them (the C-Suite) a return on investment,” Troutt said. “It doesn't matter if you work for a for-profit or not-for-profit hospital. Your not-for-profit hospitals are not for a loss either.”Seamus Johnson is an experienced Senior Software Engineer with a demonstrated history of working in the hospital & healthcare industry. Johnson's proficiency in Software Architecture, Agile Methodologies, C#, Angular, and TypeScript makes him a valued asset to the Censis team, where he's spent most of his career.Jeff Long is an experienced Department Director with a demonstrated history of working in the hospital & healthcare industry. Long is skilled in Medical Devices, Infection Control, Orthopedics, Capital Equipment, and Healthcare. Strong business development professional with a Bachelor of Arts (BA) focused on Organizational Management and Leadership Development from Ashford University.Cody Troutt is an experienced Customer Service Manager with a demonstrated history of working in the hospital & healthcare industry. Troutt's a strong support professional skilled in Coaching, Medical Devices, Sales, Team Building, and HR Policies.

There are an estimated 51.4 million inpatient surgeries performed in the U.S. on an annual basis. That's a lot of reusable instruments that require sterile processing. It's no wonder Sterile Processing Departments (SPDs) have their hands full. Labor shortages, mainly since the pandemic, put tremendous strain on already taxed SPDs.Censis creates solutions to give SPD departments an edge in streamlined efficiency and data-driven analysis to provide actionable insights. Their latest solution, CensisAI2 Productivity, combines with CensiTrac to deliver SPDs with the complete visibility they need to increase productivity in sterile processing. Tyler Kern, the host of ConCensis, rejoined with Seamus Johnson, Sr. Director of Application Development for Censis, Jeff Long, Network Director of Sterile Processing at St. Luke's University Health Network, and Cody Troutt, Director of Central Sterile at Williamson Medical continued their discussion on the CensisAI2 Productivity solution.This second conversation with Kern, Johnson, Long, and Troutt includes the following:The challenges of visibility in operational processes for SPDsBest practices for utilizing CensisAI2 and CensiTracHow CensisAI2's dashboard helps SPD managers be proactive“One thing that we had realized was that our existing technology had not been optimized or even built,” Long said. “We had no standardization on how to use the technology we were using. We had a lot of work to do, and that's why the timing was perfect on a lot of the technology we incorporated since then.”Seamus Johnson is an experienced Senior Software Engineer with a demonstrated history of working in the hospital & healthcare industry. Johnson's proficiency in Software Architecture, Agile Methodologies, C#, Angular, and TypeScript makes him a valued asset to the Censis team, where he's spent most of his career.Jeff Long is an experienced Department Director with a demonstrated history of working in the hospital & healthcare industry. Long is skilled in Medical Devices, Infection Control, Orthopedics, Capital Equipment, and Healthcare. Strong business development professional with a Bachelor of Arts (BA) focused on Organizational Management and Leadership Development from Ashford University.Cody Troutt is an experienced Customer Service Manager with a demonstrated history of working in the hospital & healthcare industry. Troutt's a strong support professional skilled in Coaching, Medical Devices, Sales, Team Building, and HR Policies.

Many areas of healthcare struggle with staffing issues, requiring personnel to do more with fewer resources. Sterile processing departments are not immune to these issues. Today, increased responsibilities and difficulty finding and retaining qualified employees to manage these critical tasks are challenging to solve.Even with data tracking tools and platforms, making sense of all that collected data to take actionable steps to create efficiencies can take time and effort. So, what can sterile processing departments do?Tyler Kern, the host of ConCensis, welcomed three guests to the show to discuss the issue and a solution Censis created to work together with its CensiTrac Instrument Tracking System to provide actionable insights that will help streamline operations to achieve department goals. CensisAI2 Productivity is that solution, and on this first of three episodes, Seamus Johnson, Sr. Director of Application Development for Censis, Jeff Long, Network Director of Sterile Processing at St. Luke's University Health Network, and Cody Troutt, Director of Central Sterile at Williamson Medical laid the foundation for the need create productivity solutions for sterile processing departments.This first discussion with Kern, Johnson, Long, and Troutt includes the following:Why measuring productivity in sterile processing departments is essential.The staffing challenges SPD departments face in today's healthcare landscape.Validating staffing needs through actionable data.“Always have an elevator speech in your back pocket,” Troutt said. “Because you never know when you'll get on the elevator, and your chief, whatever title, will be there. And you must have that in your back pocket, ready to go all the time. Data is something that they'll most always listen to.”Seamus Johnson is an experienced Senior Software Engineer with a demonstrated history of working in the hospital & healthcare industry. Johnson's proficiency in Software Architecture, Agile Methodologies, C#, Angular, and TypeScript makes him a valued asset to the Censis team, where he's spent most of his career.Jeff Long is an experienced Department Director with a demonstrated history of working in the hospital & healthcare industry. Long is skilled in Medical Devices, Infection Control, Orthopedics, Capital Equipment, and Healthcare. Strong business development professional with a Bachelor of Arts (BA) focused on Organizational Management and Leadership Development from Ashford University.Cody Troutt is an experienced Customer Service Manager with a demonstrated history of working in the hospital & healthcare industry. Troutt's a strong support professional skilled in Coaching, Medical Devices, Sales, Team Building, and HR Policies.

Mike welcomes Customer Service Manager, Lance Mark, back to the podcast to review the most frequent questions our customers have about their fire features.

Add educational fun for the whole family to your Christmas Break with these fun Master Books homeschool resources. Rachel, a homeschool mom of 4 and Master Books' Customer Service Manager, joins the podcast to share books and other homeschool resources that will help your family enjoy the holidays even more. You can avoid waiting for them to ship by downloading them as ebooks. Rachel also encourages homeschool moms to celebrate their wins and those who are needing to make changes in the coming school year. This is an uplifting episode for Christian homeschool moms!  Links: The Work of Your Hand (Download) (masterbooks.com) Meet the Chief! (Download) (masterbooks.com) Quizzles: In the Big Inning (masterbooks.com) Quizzles: Lot, Stock, & Pharaoh (masterbooks.com) Social Issues Pocket Guide (masterbooks.com) Logic & Faith Pocket Guide (masterbooks.com) UFOs & ETs Pocket Guide (masterbooks.com)   Show Highlights 1:30 - Shipping news for those who ordered during Master Books' Cyber Monday Mega Sale.  3:00 - Master Books fun and educational resources to use during Christmas Break 8:02 - Celebrating the wins of your homeschool year 13:30 - Tips for navigating a homeschool reset for the new year, 2023 19:05 - Language Lessons for Junior High Students is in the works.

Mike sits down with Customer Service Manager, Lance Mark, to review and resolve the most common technical issues our customers experience with their gas fireplaces and gas log sets.

In this episode, Mike and Customer Service Manager, Lance Mark, explain how Woodland Direct's service philosophies strive to simplify our customers' fire projects.

Real Estate is Relationships   We have two JJs in the house!  JJ Azizian currently coordinates the largest real estate networking group in the country, teaching investors how to market themself and build relationships in the real estate industry.  If you are not visible, you are invisible!  JJ shares all the nuggets of social media, especially the importance of engagement.  If you are struggling with your social media presence, you NEED to hit play...right...NOW!   JJ Azizian is a graduate of the USC School of Business.     Right out of college, I spent several years working for Hughes Aircraft Company,  in their Space and Communication Group.  Upon being hired, I quickly became the youngest Supervisor in the history of Hughes, and then became the youngest Senior Staff Administrator, heading up the coordination of a division wide productivity measure program.     I've worked behind camera, as a Productions Manager and Producer, in the freelance film industry of Hollywood, having worked on over 200 productions, and over 1000 days on set; working on Music Videos, commercials, Feature Films, documentaries, and episodic television.   I spent several years working for Lowe's Home Improvement, as the Customer Service Manager, and ran the front end for what was at the time the 3rd largest grossing store in the country.   I've been running my family's portfolio of residential and commercial real estate for the last 15 years.   In the last, I have taught horse back riding, country western dance, and coached little league baseball for kids from the ages of 5 to 14, as well as coached Junior Varsity football for a local high school.   From aerospace, to the film industry, to retail sales, to coaching sport teams, my expertise is building teams, building leaders, and training people to work together to run efficient departments, companies, and organizations.   www.facebook.com/JJ.The.Connector.Azizian   www.instagram.com/jj.azizian   www.linkedin.com/in/jjazizian   jjazizian.com     To learn more about Jen Josey, visit www.TheRealJenJosey.com To join REIGN, visit www.REIGNmastermind.com

Mike sits down with Customer Service Manager, Lance Mark, to discuss how Woodland Direct's expert service team strives to make fire projects as simple as possible for our customers.

Terry Tucker is the Founder of Motivational Check LLC and the author of Sustainable Excellence, Ten Principles To Leading Your Uncommon and Extraordinary Life. I have reinvented myself frequently over my professional career. After I graduated from college at The Citadel (where I played NCAA Division I basketball), I was employed in the Marketing Department at the corporate headquarters of Wendy's International in Dublin, Ohio. From there, I worked in hospital administration for Riverside Methodist Hospital in Columbus, Ohio. After getting married and moving to California, I became the Customer Service Manager for an academic publishing company in Santa Barbara. When our daughter was born and we moved to Cincinnati, Ohio, I became a police officer with the Cincinnati Police Department, where I was a SWAT Hostage Negotiator. In 2004, I obtained my Masters degree from Boston University. Following a family relocation to Texas, I started a school security consulting business and coached high school girls basketball. Each time I took on a new job, I had to develop new skills and faced different challenges. There was always a significant learning curve with every new position.- From Terry's About me Page Terry Tucker Vroom Vroom Veer Stories Terry remembers getting a giant stuffed dog named fluffy when he was about 2 years old, he climbed all over it and tried to eat itSpent his childhood running the streets in Chicago spending all day on his bike looking for things to do and people to hang out with; probably got hurt sometimes and that's pretty coolIf he could talk to his younger self what would you say? Don't be afraid to do something you want to do. You won't regret the things you did; you will regret not doing things you wanted to do4 year old Terry was upset that his parents told him to go upstairs and brush his teeth; he was expressing his anger towards his parents while brushing his teeth; his dad heard that and put him to bed for the rest of the nightMJ showed up at basketball practice to pick up his kids; that turned out to be a bit of a distraction to the other kids on the teamWent through the stages of grief when was first diagnosed with cancer; when on interferon he was praying to die; god gave him the strength and resolve to fight to live and win each dayAdmiral Stockdale survived the Hanoi Hilton by learning to control what he could control; breathing and thinking; face the fact that you may die here; it's up to you to decide to survive Connections Website Sustainable Excellence Membership Sustainable Excellence (Book link) In Love and War Man's Search for Meaning

Andy and Denny (SprinklerSupplyStore.com Customer Service Manager) discuss 3 of their customer journey experiments.   1 - Bonjoro Personalized Videos 2- YouTube 3- Emails  

Terry Tucker  The Motivational Check I have reinvented myself frequently over my professional career. After I graduated from college at The Citadel (where I played NCAA Division I basketball), I was employed in the Marketing Department at the corporate headquarters of Wendy's International in Dublin, Ohio. From there, I worked in hospital administration for Riverside Methodist Hospital in Columbus, Ohio. After getting married and moving to California, I became the Customer Service Manager for an academic publishing company in Santa Barbara. When our daughter was born and we moved to Cincinnati, Ohio, I became a police officer with the Cincinnati Police Department, where I was a SWAT Hostage Negotiator. In 2004, I obtained my Masters's degree from Boston University. Following a family relocation to Texas, I started a school security consulting business and coached high school girls basketball. Each time I took on a new job, I had to develop new skills and faced different challenges.  But my greatest challenge began in 2012 when I was diagnosed with a rare form of cancer called Acral Lentiginous Melanoma, which presented on the bottom of my foot. By the time the cancer was detected, it had metastasized to a lymph node in my groin. Because my disease is extremely rare I was treated at the world-renowned MD Anderson Cancer Center. I had two surgeries to remove the tumors, and after I healed, I was put on a weekly injection of the drug, Interferon, to help keep the disease from returning.  I took those weekly injections for almost five years before the Interferon became so toxic to my body that I ended up in the Intensive Care Unit with a body temperature of 108 degrees. Fortunately, expert medical care saved my life. The Interferon gave me severe flu-like symptoms for two to three days after each injection. I lost fifty pounds during my therapy, was constantly nauseous, fatigued, and chilled, my ability to taste food significantly diminished, and my body constantly ached. This misery went on for over 1,660 days! One thing I learned during all my pain and discomfort is that you have two choices. You can succumb to the debilitating distress and misery, or you can learn to embrace it and use it to make you a stronger and better human being. I chose the latter. Make no mistake, there were times I felt so poorly and was in so much agony that I prayed to die. Each day was a struggle to use my mind to override my body's apathy and distress. I realize pain and discomfort can beat you to your knees and keep you there if you let it. But I also came to appreciate that I could use my hurting and anguish to make me stronger and more resolute. I was no better at dealing with pain and discomfort than the next person. But every day, I found a way to survive, with the knowledge that I would need to do it again the following morning. I wrote my book, Sustainable Excellence, Ten Principles to Leading Your Uncommon and Extraordinary Life to help people find and live their uncommon and extraordinary purpose. The ten principles outlined in the book will provide the bedrock necessary to form the foundation of unshakable beliefs and dedicated behaviors to reinforce your attitude, no matter how much pain you must endure or how many obstacles you must overcome. Sustainable Excellence is available on Amazon (https://www.amazon.com/dp/B08GLGVTVS), Barnes & Noble.com, (https://www.barnesandnoble.com/w/sustainable-excellence-terry-tucker/1137534840), or anywhere you can get a book online. ​ Support the show

The electricity bill is a source of angst and frustration for many Jamaicans as the cost of this indispensable commodity continues to soar. Efforts to keep electricity costs under control have been futile for many. But here on the Impacting Jamaica podcast Ruthlyn Johnson, Customer Service Manager for Area East at JPS, breaks down your light bill in simple terms - what aspects you can control, what's out of your control, what appliances are the big contributors to your bill; and how you can use them optimally.Don't miss this opportunity to understand your electricity bill and plan to keep your bills to a reasonable level in the future. Hosted on Acast. See acast.com/privacy for more information.

More about Terry Tucker: I have reinvented myself frequently over my professional career. After I graduated from college at The Citadel (where I played NCAA Division I basketball), I was employed in the Marketing Department at the corporate headquarters of Wendy's International in Dublin, Ohio. From there, I worked in hospital administration for Riverside Methodist Hospital in Columbus, Ohio. After getting married and moving to California, I became the Customer Service Manager for an academic publishing company in Santa Barbara. When our daughter was born and we moved to Cincinnati, Ohio, I became a police officer with the Cincinnati Police Department, where I was a SWAT Hostage Negotiator. In 2004, I obtained my Masters's degree from Boston University. Following a family relocation to Texas, I started a school security consulting business and coached high school girls basketball. Each time I took on a new job, I had to develop new skills and faced different challenges. There was always a significant learning curve with every new position. But my greatest challenge began in 2012 when I was diagnosed with a rare form of cancer called Acral Lentiginous Melanoma, which presented on the bottom of my foot. In addition to my faith, I use my 4 Truths to guide the decisions I make in my life. These 4 Truths are: 1. Control your mind, or it will control you. 2. Embrace the pain and discomfort we all experience in life and use it to make you a stronger and more determined individual. 3. What you leave behind is what you weave in the hearts of other people. 4. As long as you don't quit - you can never be defeated. If you are besieged with anything in your life, know there are people available, able, and willing to help you. I understand what it is like to fight for your life. I hope the quotes, stories, videos, recommendations, and podcast recordings on these pages will encourage and motivate you to fight on against whatever is hindering you. However, if you are overwhelmed by what is going on in your life, please have the courage to contact the National Suicide Prevention Hotline at: 800-273-8255 (USA Only). For a list of International Suicide Hotlines, please click here. --- Send in a voice message: https://anchor.fm/gobegreat/message

The greatest approach to avoid the economic anguish and unhappiness that comes with financial stress is to keep your #purchasingpower stored in a safe and secure long-term inflationary hedge. As a result of excessive #inflation or #debt reductions via #deflation. #Metals are the actual #money at the end of this monetary experiment because they help to preserve #wealth over time. Today, Sean Reynolds, the Customer Service Manager at BullionMax, joins us to talk about what it's like to help families get through these uncertain economic times from the other side of the table. During this RTD Interview, you'll learn more and get more analysis.

In todays episode we have Renee Jadan Realtor (Mark Z Realtor Team) Renee Jadan is a professional Real Estate Agent at Mark Z Real Estate Experts serving the Detroit Metro area. With 25+ years of sales and service experience, she has mastered the art of building meaningful relationships. She confidently and eagerly takes on new challenges in all parts of her life. Renee began working at Nordstrom at just 18 years old. Over the course of her career, she held multiple roles in leadership, ascending from Customer Service Manager to District Store Support Manager for Michigan, Indiana, and Kentucky. Driven by her people-centered approach, Renee successfully managed various aspects of the customer experience. Renee has dedicated her career to maintaining sincere relationships through service, developing salespeople, and driving productivity. LINKS: PHONE: (248) 840-7550 INSTAGRAM: instagram.com/soldbyreneej/?hl=en EMAIL: reneejadan@gmail.com FACEBOOK: facebook.com/renee.jadan LINKEDIN: linkedin.com/in/renee-jadan-5b7278ab #keepingupwiththechaldeans #chaldeanDetroitMichigan #kuwtc Keeping Up With The Chaldeans is a weekly Podcast show based on Chaldean Entrepreneurs. We showcase your work in hopes that we can share the business amongst the community. Strength in numbers. That is our goal with the show! To learn more about "The Chaldean Community in Detroit" please visit:

I have reinvented myself frequently over my professional career. After I graduated from college at The Citadel (where I played NCAA Division I basketball), I was employed in the Marketing Department at the corporate headquarters of Wendy's International in Dublin, Ohio. From there, I worked in hospital administration for Riverside Methodist Hospital in Columbus, Ohio. After getting married and moving to California for my wife's job, I became the Customer Service Manager for an academic publishing company in Santa Barbara. After our daughter was born and we moved to Cincinnati, Ohio, I became a police officer with the Cincinnati Police Department, where I was a SWAT Hostage Negotiator. Following a family relocation to Texas, I started a school security consulting business and coached high school girls' basketball in Houston. Each time I took on a new job, I had to develop new skills and faced different challenges. There was always a significant learning curve with every new position. However, my greatest challenge began in early 2012 when I was diagnosed with a rare form of cancer called Acral Lentiginous Melanoma, which presented on the bottom of my foot. By the time the melanoma was detected, it had metastasized to a lymph node in my groin. Because my cancer is so rare, I was treated at the world-renowned MD Anderson Cancer Center. I had two surgeries to remove the tumors, and after I healed, I was put on a weekly injection of the drug, Interferon, to prevent the disease from coming back. I took those weekly injections for almost five years before the Interferon became so toxic to my body that I ended up in the Intensive Care Unit with a fever of 108 degrees. Fortunately, expert medical care saved my life. The Interferon gave me severe flu-like symptoms for two to three days after each injection. I lost fifty pounds during my therapy, was constantly nauseous, fatigued, and chilled, my ability to taste food significantly diminished, and my body constantly ached. This misery went on for over 1,660 days! One thing I learned during all my pain and suffering is that you have two choices. You can succumb to the debilitating discomfort and misery, or you can learn to embrace it and use it to make you a stronger and better human being. I chose the latter. There were times during my Interferon therapy that I felt so poorly and was in so much agony that I prayed to die. Each day was a struggle to use my mind to override my body's apathy and distress. I realize pain and discomfort can beat you to your knees and keep you there if you let it. But I also came to appreciate that I could use my hurting and anguish to make me stronger and more resolute. I was no better at dealing with pain and discomfort than the next person. But every day, I found a way to survive, with the knowledge that I would need to do it again the following morning. I wrote the book, Sustainable Excellence, Ten Principles to Leading Your Uncommon and Extraordinary Life, to help others find and live their uncommon and extraordinary purpose. The ten principles outlined in the book will provide the bedrock necessary to form the foundation of unshakable beliefs and dedicated behaviors to reinforce your attitude, no matter how much pain you must endure or how many obstacles you must overcome. My hope is that people who read the book will lead a life of significance, as well as a life of success. Unfortunately, my cancer experience hasn't ended with me conquering my disease. The melanoma that had plagued me for over six years returned in 2017, and my only treatment option was the amputation of most of my left foot in 2018. The cancer reemerged again in 2019, requiring multiple surgeries. In February of 2020, an undiagnosed tumor in my ankle fractured my tibia. My only remedy was the amputation of my left leg above the knee. I am also being treated for tumors in my lungs. But I refused to be a victim of this malignancy. I vowed to continue my fight. I knew the only way cancer could win is if I gave up or gave in to the disease, or it killed me. In addition to my faith, I use my 4 Truths to guide the decisions I make in my life. These 4 Truths, which I have developed over my ten-year battle with melanoma, are: 1. Control your mind, or it will control you. 2. Embrace the pain and discomfort we all experience in life and use it to make you a stronger and more determined individual. 3. What you leave behind is what you weave in the hearts of other people. 4. As long as you don't quit - you can never be defeated. I chose my blog title, Motivational Check, for a simple reason. When I was a recruit in the Cincinnati Police Academy, it was a phrase any of our classmates could shout if they needed encouragement, motivation, or support. The class's response was to answer with a loud “84,” signifying our Recruit Class number and letting the person needing the reassurance know that we were all there for him or her. I understand what it is like to fight for your life and one thing I've learned is that as long as you don't quit, you can never be defeated. However, I came to understand the responsibility for altering your life is entirely up to YOU. Whining, complaining, and blaming others for your plight will not enhance your experience. Motivation alone will not cause you to progress. YOU have to want to make the change and commit to it every minute of every day. There are no days off when attempting to make significant and lasting improvements in your life. Just as fire strengthens metal and lifting weights until exhaustion grows muscle, use the pain and discomfort you are experiencing to harden your mind and make you a better and more determined individual. Keep fighting no matter how many setbacks you have or how bad you feel. Believe in yourself and know that there will be light at the end of your journey one day.    https://www.motivationalcheck.com

Customer Service Manager, Rikki Dionisio discusses the customer service side of Bootstrap Farmer. Rikki covers how that team covers product support, order support, and growing support. Topics include: Orders, returns, international shipping, tax exemptions, training, communication, and working with other teams like creative, special projects, wholesale, and administration. And as always- interview bloopers.

Bootstrap Farmer's Customer Service Manager, Rikki, joins us to talk about her recent trip to Dallas, where she went on several farm tours and met some of our local farmer friends. Rikki discusses how this up-close experience with growers using our products and with the manufacturers that produce them is what makes the brand so unique. Listen as she recounts some of the lessons she learned and how she tries to help other growers keep calm and reassured during the hectic growing season. 00:00 Intro 01:54 Touring the Fabrication House 03:54 Bootstrap Farmer Warehouse Tour 04:31 Dallas Trade Show 06:33 Meeting Amanda from Bishop Hill Farms 11:52 Meeting Sky Flower Farm 15:09 Dinner with Calvin our Lead Injection Moulder and Drew Demler 18:58 Visiting Profound Microfarms 22:42 Visiting Urban Dirt Company 24:58 Helping Growers Navigate Challenges 26:51 Visiting Double 07 Farmers 29:24 Visiting Paris Coffee Shop with Automated Grow Rack 30:15 Warehouse Walk-through 38:27 Karl's Farm and Beta Testing 45:00 Final Thoughts

Customer Service Manager from Jenson USA Ryan Pezer (37) joins the show today to talk about his work, family, and how it feels working from home due to covid-19.   --- Send in a voice message: https://podcasters.spotify.com/pod/show/youradventurepodcast/message Support this podcast: https://podcasters.spotify.com/pod/show/youradventurepodcast/support

Welcome to the Evolvepreneur Secrets For Entrepreneurs Show! My very special guest today is Terry Tucker... In many ways, I believe I am just like any of the billions of people existing on this planet. I have reinvented myself frequently over my professional career. After I graduated from college at The Citadel (where I played NCAA Division I basketball), I was employed in the Marketing Department at the corporate headquarters of Wendy's International in Dublin, Ohio. From there, I worked in hospital administration for Riverside Methodist Hospital in Columbus, Ohio. After getting married and moving to California for my wife's job, I became the Customer Service Manager for an academic publishing company in Santa Barbara. After our daughter was born and we moved to Cincinnati, Ohio, I became a police officer with the Cincinnati Police Department, where I was a SWAT Hostage Negotiator. Following a family relocation to Texas, I started a school security consulting business and coached high school girls basketball in Houston. Each time I took on a new job, I had to develop new skills and faced different challenges. There was always a significant learning curve with every new position.

Kevin Estela sits down with Dayna Monroe to discuss some of her most recent hunts in Hawaii and with the BRCC team. She talks about her transition from working as the Customer Service Manager at Kifaru to now working at Black Rifle Coffee Company as their Outdoors & Hunting Marketing Coordinator. Sponsors and Affiliates: Black Rifle Coffee Company(Code: Craft15 for 15% off select items including first First Club Order) Kifaru Triarc Systems: (Code: fieldcraft for 5% off) HOIST Hydration: (Code fieldcraft10 for 10% off) Headspace: (Free one-month trial) Ten Thousand: (Code: fieldcraft for 15% off) KC Hilites: (Code: fieldcraft for 10% off) Athletic Greens: (FREE year supply of Vitamin D and 5 free travel packs today) LMNT: (Try it for free. Just pay shipping) Manscaped.com: (Code FIELDCRAFT for 20% off and FREE Shipping) Vertx: (Code: fieldcraft for 20% off) Anthem Snacks:(Code FIELDCRAFT10 for 10% off) Personal Defense Network: (Code: $3 for your first year of membership) Vertx: (Code: fieldcraft for 20% off) Wild Alaskan Company: (15% off your 1st box of premium seafood) Ten Thousand: (Code: fieldcraft for 15% off) Range Meal Bar: (Code: fieldcraft for 10% off) Haven Tents: (Code: FIELDCRAFT for $20 off bundle) Hard Head Veterans: (Code: fieldcraft for $15 off) Uncanna: (Code: fieldcraft for 10% off) Qalo Silicone Rings: (20% off order USCCA FOLLOW US: https://fieldcraftsurvival.locals.com/ https://www.youtube.com/channel/UCcj3FycZBXIPNj7QIBKTIDw http://www.instagram.com/fieldcraftsurvival

Update: One year later:In many ways, I believe I am just like any of the billions of people existing on this planet. ​I have reinvented myself frequently over my professional career. After I graduated from college at The Citadel (where I played NCAA Division I basketball), I was employed in the Marketing Department at the corporate headquarters of Wendy's International in Dublin, Ohio. From there, I worked in hospital administration for Riverside Methodist Hospital in Columbus, Ohio. After getting married and moving to California for my wife's job, I became the Customer Service Manager for an academic publishing company in Santa Barbara. After our daughter was born and we moved to Cincinnati, Ohio, I became a police officer with the Cincinnati Police Department, where I was a SWAT Hostage Negotiator. Following a family relocation to Texas, I started a school security consulting business and coached high school girls' basketball in Houston. Each time I took on a new job, I had to develop new skills and faced different challenges. There was always a significant learning curve with every new position. But my greatest challenge began in early 2012 when I was diagnosed with a rare form of cancer called Acral Lentiginous Melanoma, which presented on the bottom of my foot. By the time the melanoma was detected, it had metastasized to a lymph node in my groin. Because my cancer is so rare (only about 6,500 people are diagnosed with this form of malignancy in the U.S. each year), I was treated at the world-renowned MD Anderson Cancer Center. I had two surgeries to remove the tumors, and after I healed, I was put on a weekly injection of the drug, Interferon, to help keep the disease from coming back. I took those weekly injections for four years and seven months before the Interferon became so toxic to my body that I ended up in the Intensive Care Unit with a fever of 108 degrees. Fortunately, expert medical care saved my life. The Interferon gave me severe flu-like symptoms for two to three days after each injection. I lost fifty pounds during my therapy, was constantly nauseous, fatigued, and chilled, my ability to taste food significantly diminished, and my body constantly ached. This misery went on for over 1,660 days! One thing I learned during all my pain and suffering is that you have two choices. You can succumb to the debilitating discomfort and misery, or you can learn to embrace it and use it to make you a stronger and better human being. I chose the latter.