Podcasts about ujet

Med vsemi pomembnimi maji, ki se imajo zgoditi v petem mesecu leta, je prišel in neopaženo odšel tudi četrti maj. Ujet med delom in zmago je njega dni označeval smrt Josipa Broza - Tita. In kar je bilo letos četrtega maja še posebej zanimivo: kljub nedelji, ko mediji sami po sebi niso najbolj dejavni, smo njegovo smrt prvič kolektivno prezrli. Večina spletnih medijev in portalov, ki se hvalijo, da so dejavni štiriindvajset ur na dan, sedem dni v tednu, so o Titovi smrti molčali, nekaj drugih medijev ga je pospravilo ob konec novičarskega bloka pred šport in vreme. In zdaj se upravičeno sprašujemo, kaj naj bi pomenila takšna ignoranca do Tita? Oziroma kaj nam govori o Titu, o času in o nas. Poskusimo. Tito je kot človek, kot voditelj in kot simbol prehodil ves krog. Od obskurnosti nikogar v zgodnjem dvajsetem stoletju do ene osrednjih figur istega stoletja, od objokovanja konec osemdesetih let do vnovične obskurnosti v prvi polovici enaindvajsetega stoletja. Takšna je usoda tako diktatorjev kot herojev in v zgodovini je bila videna že ničkolikokrat. Letošnja Titova smrt v medijih je poglavje zase. Če bi pred 45 leti kdo problematiziral ali, nezamisljivo, ignoriral Titovo smrt, bi bil v Jugoslaviji postavljen pred zid; celo v tujini so bili uvodniki spoštljivi, kar je posledično pripeljalo do ikoničnega pogreba, ki je danes zasenčil tako njegove diktatorske kot tudi herojske dosežke. Zatem je Titova smrt vijugala po luknjasti cesti zgodovine. Prva leta smo poslušali sirene pet minut pred petnajsto uro, ko so te utihnile, so se začela dve desetletji dolga prerekanja o tem, ali je bil heroj ali zločinec. Medtem smo dobili izjave in zgodbe stranskih likov, kot so kuharice, zdravniki, žene in ljubice. Potem še nekaj malega o otrocih in potomstvu, dokler ni vse potihnilo. Do 4. maja 2025, ko se ga večina nekdanjih jugoslovanskih medijev ni spomnila niti z generičnim zapisom. Tisti, ki so se ga, pa so pod novičko komaj nabrali nekaj deset komentarjev, kajti, kot vemo, šele komentarji opolnomočijo spletni medij. Kar pa je zanimivo … Medtem ko smo Titovo smrt zatajili, pa imamo prav te dni veliko veselje z obletnico konca druge svetovne vojne. Vsakomur, ki ima vsaj malo uvida v dogajanje pred osemdesetimi leti, je jasno, da je o drugi svetovni vojni, sploh pa o njenem koncu na našem območju, nemogoče govoriti, ne da bi se kot ključno figuro sočasno obravnavalo Tita. Hočemo povedati, da smo Tita kot človeka vrgli na smetišče zgodovine, njegov čas, njegovo epoho, če hočete, pa smo z veseljem obdržali. Zakaj je tako, je mogoče razložiti na dva načina: ali je človek še bolj zapleten in kompleksen kot njegov čas in kot tak prezahteven za vsakdanjo medijsko reciklažo ali pa smo iz njega iztisnili vse, kar se je dalo, medtem ko obdobje še skriva nekaj soka, s katerim se lahko osveži dnevna politika. Titova simbolna smrt, ki jo doživljamo z medijsko ignoranco 45 let po dejanski smrti, pa ima še eno, recimo ji izobraževalno noto. Čeprav je pozabljen, se osrednji igralci današnje slovenske politike neposredno napajajo pri njem. Ali ideološko ali s slogom vladanja so zdajšnje slovenske politične elite še vedno vezane na Tita. Tudi tisti, ki danes besnijo proti krivicam in zablodam socialističnega ali pač komunističnega repertorija, dolgujejo svoj raison dʼêtre Josipu Brozu. Čeprav pozabljen, vpliva na naša življenja zdaj in tukaj veliko bolj, kot si želimo ali upamo priznati. In s tega stališča je zanimivo še nekaj. Številni se sprašujejo, kdaj bomo presegli slovenske politične razkole, kdaj bodo politični dejavniki, ki nas obvladujejo že trideset let, končno pozabljeni. Z letošnjo Titovo medijsko smrtjo smo dobili odgovor. Na Kučana in Janšo bomo pozabili leta 2070.

Piše: Marija Švajncer, bereta Sanja Rejc in Igor Velše. Pesniška zbirka Milana Novaka Napišite mi glasbo je pravo pravcato presenečenje. Pesnik je z izbranim besediščem, čudovitimi metaforami in posebno globino ustvaril pesmi, v katerih se izpoveduje o svojem doživljanju glasbe. Pa ne samo to, pričara nam svet zvokov v prostoru, gibanje zraka, tiho vstopanje narave v glasbo, poosebljanje glasbil in melodij ter filozofsko obarvano refleksijo. Potaplja se predvsem v zvočno razkošje klasične glasbe, v nekaterih pesmih pa si prizadeva, da bi prodrl tudi v sporočilnost glasbe sodobnosti. Tako imenuje glasbeno eksperimentiranje, atonalnost in iskanje novih možnosti notnih zapisov in drugačnih partitur. Pomisli, da obdobje neobičajnih razmerij in izkrivljenih odnosov ustvarja izkrivljene zvoke. Dovzeten in odprt je za različnost in nove zvočne podobe. Sprašuje se o ustvarjalnih postopkih skladateljev, zaustavlja se pri posameznih tonih in se predaja zvokom, ki jih zmorejo različni instrumenti. Ker je sam rahločutna pesniška osebnost, sliši zelo veliko in izostreno – vsak odtenek, prehode od tihega h glasnemu, sleherni drs in naraščanje glasbenega motiva. Milan Novak je plesalec in izvajalec performansov, zato glasbo doživlja s celim telesom, zvočna pokrajina pa v njem spodbudi tudi kopičenje misli. Izroča se ji in se ji prepusti, da mu zastavlja vprašanja, in si dovoli, da včasih samo onemi in je eno z glasbo – visoko pesmijo življenja, smrti in večnosti. Pod lestenci drhtijo prvi mogočni takti Also sprach Zarathustra zvok se razlije po telesu čutim, kako polje v vratu neustavljivo drsi vzdolž hrbtenice razsuje se v prste kot val na peščeni obali Milan Novak piše pesmi brez ločil, ohranja le veliko začetnico prvih besed v verzih, tu in tam se mu prikrade vprašaj. V njem se porodi dvom, ali je glasbo sploh mogoče ubesediti, toda pesniku se to vsekakor posreči. Njegova ustvarjalna moč je neustavljiva, polet domišljije ob vsrkavanju zvokov in zanos sta neomejena. Čudež glasbe mu uspe ujeti v prelepe in pomensko večplastne besede, tako opise kot izbiranje in poimenovanje pojmov. Literarno prepričljivo se v njegovih pesmih prepletajo svoboda, žalost, smeh, osuplost nad ubranostjo tonov in začudenost, da ples zvokov nima robov in meja. Osrečuje ga spoznanje, da se v glasbi zgodi toliko različnih zvočnih uresničitev. Potopljen je vanjo in očaran nad njenim razkošjem. Prisluškuje skrivnostim, ki se oglašajo v glasbi, občuti jih na poseben način, morda tudi z bolečino, porojeno v mogočnosti tonov ter novih in novih melodijah. Lepota v njegove oči prikliče tudi solze. Bach ostaja ob njem, Satie je subtilno presenečenje, Šostakovič se oglaša, kakor da bi bila skupaj že od nekdaj, Chopin vstopa v neobstoj in zveni, kot da bi nekdo raztrosil bisere. Glasba je tisto kar navdihne da se loči se oblikuje v oblak deblo stopalo Ko izzveni potem umre preneha povrne se in se pomeša potopi se v veličastno bit Glasbi se pesnik predaja v koncertni dvorani in cerkvi, ob radiu in s pomočjo nosilcev zvoka, prikliče si jo tudi v dogajanju v gozdu, šumenju dreves in valovanju trav. Travnik je zanj vesolje, v bučanju vetra zasluti čistost resnice. Je glasba ki je opoj Ujet si v ledeno gmoto krhkosti brezizhodnosti v ostre robove zmrznjenega obupa Prepustiš se ujetosti potem ko si rečeš nimam več kam v umik Zahoče se mu umirjene, preproste in lahkotne glasbe, toda že v naslednjem hipu bi rad nedoločljivost v neskončni majhnosti, silovitost občutkov in nemir. Note so zlepljene v zaporedje smisla, pesnik se pomika skozi naelektreno nevidnost. Pritegnile so jo strune in vse je tako, kot mora biti. Glasba ga osvobaja, brezčasna je in hkrati zavezujoča, poet se osvobodi celo samega sebe. Zazdi se mu, da ga g-mol poziva k zadnji večerji. Avtor spremne besede, slovenski pesnik in pisatelj Marjan Pungartnik, pravi, da je »umetnost glasbe« zajemala tudi poezijo, kar govori o večnem in nepretrganem sestrstvu teh dveh umetnosti. Milana Novaka vidi kot umetnika, ki izraža željo, da vsako gesto muzike poveže z gibanjem sveta, in to od neposrednih zaznav instrumentov pa vse do primerjav, metafor, metabol in metonimij. V Novakovi poeziji se odpirajo prostori, v katerih je mogoče absolutno bivanje, podobno kot v pesmih. Pogled na glasbo postaja izvir pesniškega postopka. Pungartnik zapiše: »Vračanje v izgubljeno senzibilnost je povratek k čisti vodi izvira poezije.«

Minulost, přítomnost, budoucnost, maso modrých papoušků a pouliční bitky. Kristina Hamplová přišla do Litu mluvit o své debutové próze Lover/Fighter, kde si hraje s popkulturou a z Letenské pláně vytváří poušť, kde se plouží divná zvířata.

In this episode of the Newcomer Podcast, hosts Eric Newcomer and Madeline Renbarger delve into the world of venture capital deals, starting with Ujet's $76M Series D for its AI-powered call center software. Next up is the drama surrounding PearAI, whose growth-hacker tweet set the tech world buzzing. From there, they navigate through OpenAI's own “Game of Thrones,” exploring internal power plays and high-stakes exits, before turning to California's latest AI regulatory battles. To wrap things up, they call for some balance in Silicon Valley's escalating discourse around drugs and psychedelics.Chapters:00:22 Ujet01:40 PearAI05:49 Open AI11:45 AI Regulation16:34 Drugs + SV Get full access to Newcomer at www.newcomer.co/subscribe

In this episode of the Newcomer Podcast, hosts Eric Newcomer and Madeline Renbarger delve into the world of venture capital deals, starting with Ujet's $76M Series D for its AI-powered call center software. Next up is the drama surrounding PearAI, whose growth-hacker tweet set the tech world buzzing. From there, they navigate through OpenAI's own “Game of Thrones,” exploring internal power plays and high-stakes exits, before turning to California's latest AI regulatory battles. To wrap things up, they call for some balance in Silicon Valley's escalating discourse around drugs and psychedelics.Chapters:00:22 Ujet01:40 PearAI05:49 Open AI11:45 AI Regulation16:34 Drugs + SV Get full access to Newcomer at www.newcomer.co/subscribe

Připojte se k nám v díle, kde s hostem Ondřejem Zubem ze společnosti CloudArc zkoumáme, jak umělá inteligence (AI) mění naše životy. Zabýváme se otázkami, jak AI využít v běžném životě, kde se s ní již setkáváme a jaký vliv má na trh práce. Diskutujeme také o tom, jaké velké změny může AI přinést do budoucna. Nenechte si ujít tento podrobný pohled na technologii, která formuje naši současnost i budoucnost.

Avtor se je poglobil v vznemirljivo temo, ki se dotika vprašanja zaupanja in zasebnosti na visokih ravneh cerkvene hierarhije. Razpravlja o incidentu, kjer so besede papeža Frančiška, izrečene za zaprtimi vrati, nenadoma postale javne. Raziskal je, kako je to mogoče, kdo je odgovoren in kaj to pomeni za zaupanje vernikov v cerkveno vodstvo.

Nezapomněli jste auto přezout na letní pneumatiky? Nebo jezdíte na celoročních a myslíte si, že tahle otázka se vás netýká? Víme, co se vyplatí.

Nezapomněli jste auto přezout na letní pneumatiky? Nebo jezdíte na celoročních a myslíte si, že tahle otázka se vás netýká? Víme, co se vyplatí.

Nezapomněli jste auto přezout na letní pneumatiky? Nebo jezdíte na celoročních a myslíte si, že tahle otázka se vás netýká? Víme, co se vyplatí.

Today, we're excited to get to know Ellen Dasilva and Matthew Woo, Co-Founders at Summer Health, the company bringing real-time pediatric care to your phone. Summer Health is a pediatric tele-health company focused on radically simplifying access in pediatrics. With Summer Health, you can text a pediatrician (just as you might a friend) for any concern you have about a child, whether urgent or innocuous. Founded in 2022, Summer Health has raised a total of $7.5M in seed funding co-led by Sequoia Capital and Lux Capital. The round also included participants such as Box Group, Chelsea Clinton's Metrodora Ventures, and many others. Ellen began her career in investment banking at Barclays Capital before moving into tech at X (formerly known as Twitter). After graduating from business school, she joined as the 8th employee of the consumer telemedicine business hims&hers. Matthew started his career in consulting at Simon-Kucher & Partners. He then spent 9+ years in tech where he held various product roles at Meetup, Yo, Intercom, UJET and Meta/Whatsapp. Ellen holds a BA from Brown University and an MBA from Harvard Business School. Matthew holds a BA in Business from Ivey Business School at Western University. In this episode, Ellen and Matthew chat with us about building a delightful consumer experience in healthcare, their co-founding journey, and developing a stellar team.

How AI is Transforming Customer Communication Shep Hyken interviews Anand Janefalkar, CEO and founder of UJET. He talks about the power of AI enhancing CX and how businesses can leverage it to improve customer support and avoid churn. Top Takeaways:  Customers have so many options and want to get the best out of the money they spend. Since there are many options for companies offering more or less the same services, customer support becomes the differentiator. It comes down to how easy it is to communicate with a business and how delightful the experience is. In the 80s, the White House commissioned the Technical Assistant Research Program to conduct a study on customer experience. They found out that the number one reason customers leave is rudeness or apathy. Almost 40 years later, our customer service and experience research has the same findings - the number one reason customers leave to do business elsewhere is rudeness or apathy.  The evolution of customer communication has expanded beyond traditional phone and mail. Companies must embrace diverse channels like chatbots, social media, and visual communication to meet customer expectations and deliver a seamless experience. Customer service professionals and support agents now mostly consist of young professionals who are digitally acquainted. They are "obsessed" with their phones, and the internet has become a seamless extension of their day-to-day lives. Training them on a stack designed 20-30 years ago, which they have never used in their lives, then asking them to solve a problem for the customer without using their senses of visual and contextual information gathering is a recipe for disaster. The result can be rudeness that comes from frustration from the inability to solve that issue. Technology must feel intuitive. Just like smartphones became popular because they are easy to use, customer service platforms must prioritize user-friendly interfaces that make interactions effortless. They should have a human-first mindset when designing communication between customers, support agents, and AI. Organizations need to be responsible for using AI for customer interactions. Proper training, data, and empathy are crucial to ensure AI understands and responds appropriately to customers, providing a human-like experience while maintaining efficiency and accuracy. Plus, Shep and Anand discuss how AI can empower agents and increase their efficiency. Tune in! Quote: "Natural language processing and AI play a crucial role in customer communication. When communicating with customers, it needs to feel like you're explaining something just like you would explain it to a family or a friend."  About:  Anand Janefalkar is the Chief Executive Officer and Founder of UJET. Anand founded UJET to modernize the contact center by addressing long-standing design flaws and conventional thinking that have failed to evolve in parallel with changing human interaction landscape. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

„Když někam vyrážím na akci, tak si často říkám: Proč já to vlastně dělám? Co mě posiluje je vděk pacientů, když se s nimi loučím,“ přiznává záchranářka Tatiana Tatranská. Jak se dostala ke své profesi? Co všechno ke své práci potřebuje? Je míra ochoty ke spolupráci ve všech zemích stejná? Stalo se, že unesli pacienta? Cestují lidé často bez pojištění? Bývají zprávy o pacientech, které dostává, klamavé?Všechny díly podcastu Blízká setkání můžete pohodlně poslouchat v mobilní aplikaci mujRozhlas pro Android a iOS nebo na webu mujRozhlas.cz.

Osrednja tema tokratnega dvodnevnega vrha Evropske unije je vnovič vojna v Ukrajini. Voditelji so potrdili nadaljnjo vojaško, politično in humanitarno pomoč napadeni državi, večer pa posvečajo migracijam. Slovenija naj bi predstavila predlog, po katerem bi na mejo med Hrvaško ter Bosno in Hercegovino poslali enote Evropske agencije za mejno in obalno stražo Frontex. Premier Robert Golob je dejal, da je treba pomagati zahodno-balkanskim državam, da bodo boljše pri upravljanju migracij. V oddaji tudi: - Nadaljevanje pogajanj o novem sistemu plač v javnem sektorju, čeprav zastavljeni rok ne bo ujet - Stranka SDS vložila interpelacijo zoper zdravstvenega ministra Bešiča Loredana - Ministrstvo in Mestna občina Maribor dosegla dogovor o financiranju kulturnih ustanov in programov

Na Hrvaškem javnost že več tednov zabavajo sporočila z mobilnih telefonov politikov in direktorjev državnih podjetij, ki so del preiskave o korupciji, v njih pa se omenja tudi premier Andrej Plenković. Ker so nekatera sporočila precej neprijetna ali celo obremenjujoča za vpletene, zdaj vlada razmišlja, da bi v spremembah kazenskega zakonika uvedla objavljanje informacij iz spisov tožilstva kot kaznivo dejanje. Hrvaška vlada je te dni poslala v parlament novi zakon o delu ob nedeljah, po katerem bodo trgovine lahko odprte le 16 nedelj v letu. Letos bo Hrvaško ne evrovizijskem odru predstavljala reška rock skupina Let3, z nenavadno pesmijo Mama ŠČ, ki dviguje precej prahu tako doma kot v tujini.

In this "Throwback Thursday" HCI Podcast episode, Dr. Jonathan H. Westover talks with Vasili Triant about how ongoing talent shortages are contributing to major customer service problems in organizations. As Chief Operating Officer of UJET, Vasili Triant (https://www.linkedin.com/in/vasilitriant/) oversees all Go-to-Market activities including Sales, Channel, Alliances and Customer Success. He is passionate about empowering customers by providing innovative tools and technology that deliver one-of-a-kind customer experiences. Prior to UJET, Vasili held key roles at Cisco, ShoreTel, LiveOps, and Serenova where he served as CEO leading the company through significant growth and recognition. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Learn more about your ad choices. Visit megaphone.fm/adchoices

Saša Michailidis se ptá hudebních publicistů Josefa Vlčka a Honzy Dědka. Rádia opět po roce vybírají do svých playlistů vánoční písně. A třeba zpěvačce Mariah Carey nedávno zamítli patent na značku Královna Vánoc, touží po ní i další interpretky a interpreti. Proč vánoční pop písně, a nejen ty, zůstávají takovým fenoménem? Jak dobrý je to byznys?Všechny díly podcastu Akcent můžete pohodlně poslouchat v mobilní aplikaci mujRozhlas pro Android a iOS nebo na webu mujRozhlas.cz.

The CX Goalkeeper had the great opportunity to interview Anand JanefalkarLinkedIn Headline: Founder & CEO at UJETHighlights:00:00 Game Start00:53 Anand's intro02:23 Anand's values04:55 UJET.cx11:07 human interaction has evolved. So Should your contact centre12:44 Proactive Services16:11 The role of Cloud23:35 The Future of CX25:58 Anand's book suggestion27:17 Anand's contact details27:29 Anand's Golden Nuggetand much more on https://www.cxgoalkeeper.com/ujet#cxgoalkeeper #customerexperience #podcast #leadership

Uplynulé dva týdny byly extra bohaté na queer témata. Ochránkyně tradičních hodnot, senátorka Kovářová a Chalánková chtějí dávat medaile za hetero věrnost a ve Sněmovně se konečně vyoutovali první poslanci. A hned dva najednou. Každý to ale politicky má jinak.

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Vasili Triant about how ongoing talent shortages are contributing to major customer service problems in organizations. As Chief Operating Officer of UJET, Vasili Triant (https://www.linkedin.com/in/vasilitriant/) oversees all Go-to-Market activities including Sales, Channel, Alliances and Customer Success. He is passionate about empowering customers by providing innovative tools and technology that deliver one-of-a-kind customer experiences. Prior to UJET, Vasili held key roles at Cisco, ShoreTel, LiveOps, and Serenova where he served as CEO leading the company through significant growth and recognition. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out BELAY here. Check out Backblaze at www.backblaze.com/hci. Head over to setapp.com/podcast to listen to Ahead of Its Time. Check out BetterHelp.com/HCI to explore plans and options! Go to cardiotabs.com/innovations and use code innovations to get a free Mental Health Pack featuring Cardiotabs Omega-3 Lemon Minis and Curcumin when you sign up for a subscription. Check out Zapier.com/HCI to explore their business automations! Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Learn more about your ad choices. Visit megaphone.fm/adchoices

My iPhone is getting bossy. It suggested widgets based on the time of day I was using it. This proactive experience is the future of experiences. Unfortunately, few organizations know how to build them.    While the definition of proactive experience is somewhat fluid at the moment, perhaps the best way to describe it is to solve a problem before the customer knows they have one. This proactive experience is powered by the emerging field of Customer Science, a convergence of data, artificial intelligence (AI), and the behavioral sciences. Intaking a variety of consumer inputs, the machine will output a response intended to resolve these customers' predicted needs creating a positive engagement tool for customer service.   There are benefits to customers with proactive experiences. Many customers want a proactive experience because it feels more personal, improving consumer satisfaction. It makes a person feel more important and appreciated when a system tries to recognize what they want.    Organizations benefit, too. To the company, proactive experiences provide a different advantage: customer retention. If customers feel more satisfied with their experience, they are more likely to return to your site in the future. In this episode, we invited Vasili Triant, Chief Operating Officer of Ujet, to  tell us more about what is possible with proactive experiences. He shares many go-to-market activities that can help organizations gain the first-mover advantage rather than we-are-getting-left-behind hustle.   Key Ideas to Improve your Customer Experience   A company can do a few things to create this positive engagement tool for customer service. It all starts with understanding your customers, which involves customer segmentation, dividing them into similar groups, and appealing to what they have in common and value collectively. From there, you must hire people to transform this information into algorithms that can predict what the customer wants to do based upon indicators provided by said customer.   Here are a few critical moments in the discussion:   06:17 Vasili introduces the concept of proactive customer service, its definition, and its benefits. 10:33 We discuss the process of formulating a proactive customer experience and how to ensure its success. 15:45 We discuss how proactivity contributes to the future of customer experience. 25:22 Vasili explains how proactive customer experiences help to predict customer behavior. 27:50   Vasili details his frequently asked questions and the answers he uses to help organizations take advantage of this engagement tool to boost the customer service experiences.    This podcast was produced in partnership with Ujet.cx. You can find more on them on their Twitter page here.   Please tell us how we are doing! Complete this short survey.    Customer Experience Information & Resources   LinkedIn recognizes Colin Shaw as a 'World's Top 150 Business Influencers.' He has 290,000 followers. Shaw is the Founder and CEO of Beyond Philosophy LLC, which helps organizations unlock growth by discovering customers' hidden, unmet needs that drive value ($). The Financial Times selected Beyond Philosophy as one of the best management consultancies for the last four years. Follow Colin on LinkedIn and Twitter.   Click here to learn more about Professor Ryan Hamilton of Emory University.    Why Customers Buy: As an official "Influencer" on LinkedIn, Colin writes a regular newsletter on all things Customer Experience. Click here to join the other 35,000 subscribers.    How can we help? Click here to learn more about Beyond Philosophy's Suite of Services.

My iPhone is getting bossy. It suggested widgets based on the time of day I was using it. This proactive experience is the future of experiences. Unfortunately, few organizations know how to build them.    While the definition of proactive experience is somewhat fluid at the moment, perhaps the best way to describe it is to solve a problem before the customer knows they have one. This proactive experience is powered by the emerging field of Customer Science, a convergence of data, artificial intelligence (AI), and the behavioral sciences. Intaking a variety of consumer inputs, the machine will output a response intended to resolve these customers' predicted needs creating a positive engagement tool for customer service.   There are benefits to customers with proactive experiences. Many customers want a proactive experience because it feels more personal, improving consumer satisfaction. It makes a person feel more important and appreciated when a system tries to recognize what they want.    Organizations benefit, too. To the company, proactive experiences provide a different advantage: customer retention. If customers feel more satisfied with their experience, they are more likely to return to your site in the future. In this episode, we invited Vasili Triant, Chief Operating Officer of Ujet, to  tell us more about what is possible with proactive experiences. He shares many go-to-market activities that can help organizations gain the first-mover advantage rather than we-are-getting-left-behind hustle.   Key Ideas to Improve your Customer Experience   A company can do a few things to create this positive engagement tool for customer service. It all starts with understanding your customers, which involves customer segmentation, dividing them into similar groups, and appealing to what they have in common and value collectively. From there, you must hire people to transform this information into algorithms that can predict what the customer wants to do based upon indicators provided by said customer.   Here are a few critical moments in the discussion:   06:17 Vasili introduces the concept of proactive customer service, its definition, and its benefits. 10:33 We discuss the process of formulating a proactive customer experience and how to ensure its success. 15:45 We discuss how proactivity contributes to the future of customer experience. 25:22 Vasili explains how proactive customer experiences help to predict customer behavior. 27:50   Vasili details his frequently asked questions and the answers he uses to help organizations take advantage of this engagement tool to boost the customer service experiences.    This podcast was produced in partnership with Ujet.cx. You can find more on them on their Twitter page here.   Please tell us how we are doing! Complete this short survey.    Customer Experience Information & Resources   LinkedIn recognizes Colin Shaw as a 'World's Top 150 Business Influencers.' He has 290,000 followers. Shaw is the Founder and CEO of Beyond Philosophy LLC, which helps organizations unlock growth by discovering customers' hidden, unmet needs that drive value ($). The Financial Times selected Beyond Philosophy as one of the best management consultancies for the last four years. Follow Colin on LinkedIn and Twitter.   Click here to learn more about Professor Ryan Hamilton of Emory University.    Why Customers Buy: As an official "Influencer" on LinkedIn, Colin writes a regular newsletter on all things Customer Experience. Click here to join the other 35,000 subscribers.    How can we help? Click here to learn more about Beyond Philosophy's Suite of Services.

Anand Janefalkar is the Founder & CEO of Ujet.cx the people behind the world's first and only cloud based contact centre platform thats designed for the smartphone era of CX. Anand talks about the start of Ujet and the key problems the company was formed to overcome one of which is talking about visual and contextual communication we are all so used to in the smartphone era and he felt that there's such a big void, when you have the customer and an agent trying to solve problems without that context that there was a solution in bringing the smartphone centric approach to contact centres. We talk about our industry and how as self styled Chief Enablement officer Anand see's leadership and the UJET way as being very team based. A rare insight into the true thought leadership and a great episode that keeps humans front and centre at the same time as discussing new technology. --- Send in a voice message: https://anchor.fm/get-out-of-wrap/message

Jak jí změnila život jedna cesta vlakem se skládacím kolem? Kde se v posledních letech vzala tak velká obliba cyklistiky? Jak se zrodil projekt "Ostrovní ženská cykloturistika"? Jsou pro ni důležitější ujeté kilometry nebo zážitky? Dokáže se při jízdě na kole i kochat krajinou? Patří Slávka Chrpová ke kritikům elektrokol? Jak vzpomíná na poutě do Santiaga de Compostela?Všechny díly podcastu Jak to vidí... můžete pohodlně poslouchat v mobilní aplikaci mujRozhlas pro Android a iOS nebo na webu mujRozhlas.cz.

This week on the GCP Podcast, Carter Morgan and Max Saltonstall are joined by Amit Kumar and Vasili Triant. Our guests are here to talk about new features in Contact Center AI. Amit starts the show helping us understand what Contact Center as a Service is and what makes this unified platform so useful for enterprise companies. The scalability helps keep costs down and overall satisfaction up while leveraging advances in cloud. UJET and Google Cloud have worked together to bring this AI advancement, and our guests describe the partnership and evolution CCAI. CCAI has streamlined the Contact Center as a Service space, helping businesses work efficiently and while putting an emphasis on positive experiences for the end customer. CCAI users can use the platform straight out of the box or customize it to build specific experiences with tools like Dialogflow. Amit further describes the tools available like Interactive Voice Response and for which circumstances each tool would be most useful. The journey to CCAI can be easily managed by a team who knows the business well. We learn more about the onboarding experience and the skills required to transition. Vasili talks about the past and future of Contact Center and how customer information is used not just for sales purposes but for bettering the customer service experience. Our guests share success stories from companies like FitBit and how CCAI is used to handle customer interactions through the app. Things like the call back feature save customers the time and frustration of waiting on hold and save businesses money. Amit Kumar Amit is responsible for bringing GCP's native CCaaS offering to market and helps enterprise customers modernize their contact centers. Previously, Amit worked as a Cloud AI Incubator lead where he helped customers in adopting Google's conversational AI technology. He also has an extensive background in large scale cloud transformational efforts and have worked with enterprise software companies mainly Salesforce and TIBCO Software. Vasili Triant As UJET's Chief Operating Officer, Vasili Triant oversees all Go To Market activities including Sales, Channel, Alliances, and Customer Success. Triant brings more than 20 years of experience in Telecoms, Unified Communications (UC), and Contact Center industries, having previously served as VP/GM of Contact Center at Cisco, where he achieved the fastest growth in over a decade through a focus on global alliances and enterprise cloud-readiness. Cool things of the week DALL-E mini site EbSynth site Announcing general availability of Confidential GKE Nodes blog Interview Contact Center AI Platform site Contact Center AI reimagines the customer experience through full end-to-end platform expansion blog UJET site Dialogflow site Google Assistant site One United Bank site FitBit site What's something cool you're working on? Max is working on expanding the podcast platform by collecting and adding more content.Carter is working on his Google Project Management: Professional Certificate.Kelsey has been working on Google Cloud Skills Boost. Hosts Carter Morgan and Max Saltonstall

Bikesharing je další dopravní služba, která se dá v Praze využít. I když se vám růžová může příčit, má své opodstatnění. Nejméně se krade. ,,Aktuálně je registrováno přes 300 tisíc uživatelů ze 4 krajských měst - Praha, Brno, Olomouc a České Budějovice. Aktivně jich jezdí přes polovinu. Ujeté vzdálenosti se liší mezi všedními dny a víkendem,” popisuje využívání sdílených kol Jan Střecha z Rekol.

Today's interview is with Don Schuerman, the CTO and Vice President of Product Marketing at Pega. Don joins me today to talk about resiliency, focus, reducing complexity, how tech can help, what lessons he has learned from the pandemic, the upcoming Pegaworld (www.pegaworld.com) and who he is most looking forward to hearing speak. This interview follows on from my recent interview – Busting some CCaaS and CX technology myths – Interview with Vasili Triant of UJET - and is number 425 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at Pega for sponsoring my podcast this month. Pega is a low-code platform for AI-powered decisioning and workflow automation. It's scalable architecture helps the world's leading organizations work smarter, unify experiences, and adapt instantly – so they're always ready for what's next. Check out the latest from Pega at their annual conference, PegaWorld iNspire, which will focus on how to address constantly shifting perspectives in an ever-evolving world, including guidance, strategies, and powerful tools to achieve resiliency in the face of rapid change. Agenda and registration details can be found at pegaworld.com. The event will be held virtually on May 24 from 9:00 a.m. – 11:30 a.m. EDT for the Americas and Europe and again on May 25 from 10:00 a.m. – 12:30 p.m. AEST for Asia Pacific.

Retailers and brands have never had more options for forging direct relationships with customers, yet many solutions create complexity and confusion that can derail overall customer experience. With consumer expectations escalating and brand loyalty declining, retailers and brands must avoid unforced errors at every turn. As chief operating officer of UJET, Vasili Triant oversees go-to-market strategy for the first and only cloud contact center platform designed for the smartphone era. Vasili is determined to make seamless, unified, and intuitive experiences the new normal. In this episode, Carol and Vasili discuss the future of customer experience and what it will take to retain and delight customers as touchpoints and possibilities multiply.Highlights from the interview:·       Why leaning into automation can be shortsighted, even as labor shortages loom·       How to personalize customer interactions while controlling the creep factor·       Why predictive customer care is retail's new benchmark·       How to hit the sweet spot between high tech and high touch Guest Information:UJET website

Today's interview is with Vasili Triant, Chief Operating Officer of UJET, the world's first and only cloud contact center platform for the smartphone era. Vasili joins me today to share his CCaaS Industry Hit List, what we should be thinking about when it comes to CX technology and what questions we should be asking. This interview follows on from my recent interview – Using customer experience as a tool to drive economic development – Interview with Mandisa Makubalo – and is number 424 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

There's a labour shortage in the contact centre. Agents are overworked and companies can't recruit. How are enterprises coping with these challenges and what role does technology play? We're joined by Anand Janefalkar, Founder & CEO at UJET, to explore the 2022 contact centre trends and how businesses can overcome these challenges to prosper.Checkout ujetPresented by Deepgram and Symbl.aiDeepgram is a Speech Company whose goal is to have every voice heard and understood. We have revolutionized speech-to-text (STT) with an End-to-End Deep Learning platform. This AI architectural advantage means you don't have to compromise on speed, accuracy, scalability, or cost to build the next big idea in voice. Our easy-to-use SDKs and APIs allow developers to quickly test and embed our STT solution into their voice products. For more information, visit:Deepgram websiteDeepgram on LinkedInDeepgram on TwitterSee how easy it is to add simple but powerful call coaching and call tracking functionality to your customer experience solutions with Symbl.ai's customizable Conversation Intelligence APIs. From calls to videos to text conversations — apply best in class contextual AI in no time by getting started for free.Visit Symbl.aiSymbl.ai LinkedInSymbl.ai on TwitterSymbl.ai on Facebook Symbl.ai on Instagram See acast.com/privacy for privacy and opt-out information.

Anand Janefalkar left corporate America to launch his first startup. It has already raised $100M and has become one of the fastest-growing ventures in its space on the way to transforming customer service. The venture, UJET has raised funding from top-tier investors like Kleiner Perkins, Google Ventures, Citi Ventures, Sapphire Ventures, and DCM.

Anand Janefalkar left corporate America to launch his first startup. It has already raised $100M and has become one of the fastest-growing ventures in its space on the way to transforming customer service. The venture, UJET has raised funding from top-tier investors like Kleiner Perkins, Google Ventures, Citi Ventures, Sapphire Ventures, and DCM.

Nejdříve jsem měl pocit, jako kdyby mě vystřelili na jinou planetu, pak po třech letech jsem tam chodil, jako kdybych byl jeden z místních, vzpomíná Petr Holeček, který do Angoly odjel v roce 2003 zakládat střední zemědělskou školu. Později se společně s jeho ženou Petrou pustili do podnikání a na Tatře 148 poskytovali závoz stavebních materiálů. Co všechno s autem, o kterém se říká, že vydrží uplně všechno, zažili?

What Customers Expect from CX Practitioners Shep Hyken interviews Baker Johnson, Chief Marketing Officer at UJET. They discuss how CX practitioners can put what they know about communication from their personal relationships into their customer relationships. Top Takeaways:   Here is something brands and even CX practitioners often forget - customers just want to get things done. They are not thinking in terms of channels. They are not worried about what department, whether it be sales, marketing, or customer support, resolves their issues. They really only care about problems solved. What do customers expect from CX practitioners? It's not about how many channels of communication are available. Compared to sales and marketing, the advice given to CX practitioners is always lagging. They are told to constantly add channels to meet customers where they are. But, customers don't think in terms of channels. They just want to connect with the brand – how they want and when they want. It's not about departments within the organization either. Sales, marketing, and customer support departments are often fighting on who is the most influential to customer experience to gain more internal power. We have to move away from this and put customers first. At the end of the day, we are all customers. The way that we interact in our lives is how consumers expect to interact with brands. It is also what your employees expect from you. We have to bring what we know about relationships and communication from our personal lives to our work lives and apply it to how we interact with our customers.  Quote:   "Take off your work hat, put on your real-life hat and you'll have all the answers to what needs to be improved in customer experience."   About:   Baker Johnson, Chief Marketing Officer at UJET where he is focused on driving corporate growth by evangelizing how UJET's ultra-modern, customer-and-user-centric approach to CX is radically disrupting the Contact Center ecosystem. He brings more than 15 years of leadership experience to the role driving branding and data-driven strategy transformations to fuel SaaS growth. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

„Upřímně řečeno jsem čekal, že se to stane. Mám pro to pochopení v určitých částech světa, ale v našich podmínkách to vnímám jako naprostou absurditu,” říká Ondřej Sokol. Činoherní klub musel stáhnout hru Ujetá ruka, kterou Sokol režíroval a ve které ztvárnil postavu Tobyho. Tu podle nových podmínek autora musí hrát černoch. „Kolik je tu herců černé pleti, kteří by byli schopni hrát velké role? I mně se spousta věcí nemusí líbit, ale musím to skousnout, patří to ke svobodě slova a ke svobodné společnosti,” dodává.

Čeští vědci vyvinuli test, který rychle odhalí ochranné protilátky proti koronaviru. Na trhu mají být první sady do několika týdnů. Odborníci ze Zemědělské univerzity v Praze vymysleli mobilní stanovou laboratoř pro detekci koronaviru i jiných onemocnění. V Africe i Asii je o něj velký zájem. Připravil David Šťáhlavský.

Chybí vám divadlo? Hned několik dní s ním teď můžete prožít na renesančním zámku. Festival pod širým nebem a s kouzelnými kulisami nabízí v hlavním programu 11 inscenací na třech scénách. Od 27. do 31. července se hraje na obou nádvořích a v šapitó na prvním zámeckém rondelu.

Chybí vám divadlo? Hned několik dní s ním teď můžete prožít na renesančním zámku. Festival pod širým nebem a s kouzelnými kulisami nabízí v hlavním programu 11 inscenací na třech scénách. Od 27. do 31. července se hraje na obou nádvořích a v šapitó na prvním zámeckém rondelu.

We have the honor of having in the "Michael Jordan" of Contact Center Solutions, an encyclopedia of call center platforms, the players in the space, and the technology that is out there, Brandon Knight VP Advanced Solutions- Contact Center at Telarus.This is a can't miss episode for anyone looking to possibly change their call center technology or platform, or are interested in the main players in the space and how they operate differently.We discuss the established players (Nice CXone, 5/9, TalkDesk...), well known premise-based brands and their journey to the cloud (Mitel, Avaya...), and up and comers ( Edify, Ujet, Amazon Connect...).We talk about the difference between platforms that operate on micro-services compared to a cluster model.How AI will really impact the contact center.What new technologies are coming to a contact center near you that you need to understand?Lastly, we discuss tips and ideas to make your call center investment worth every penny.A ton of value here for all Call Center Geeks!If you are interested or need help discussing any  call center software needs please feel free to email Tom Laird at: tlaird@expivia.net Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: linkedin.com/in/tlairdexpivia/Schedule time with me to talk about anything call center related:https://calendly.com/call_center_advice/15minLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel 

Today we meet with Chief Operating Officer at UJET, Vasili Triant, and we talk about how companies have been adapting to the age of the mobile phone. Vasili tells us that people have been saying voice is going to die out since the late 90's, but the reality is that all channels have been on the rise, meaning even demand for voice interactions is increasing. Vasili tells us about how they interact with their consumers and what UJET is doing to collect their data and take care of them based on their needs. Does voice have a place in today's market? 1:42The big challenges that contact centers are facing now 3:37Why some companies haven't been able to change 7:20How UJET is solving current problems 18:24“The biggest thing frankly is, where are consumers today? They're on their smartphones, they're on web, and meet them where they're at. So we essentially embed the connectivity between a consumer brand and their app, and we don't make the consumer go outside of it.” 19:30https://www.linkedin.com/in/vasilitriant/

Evan and Dave chat with Anand Janefalkar, CEO and Founder of UJET. UJET is a new kind of CCaaS company, cloud native, designed and built for modern communications. That means it natively integrates with other cloud apps, without duplicating data, and is built for modern, multi-modal communications. Anand is passionate about creating better business results through more natural communications. He started UJET to modernize the Contact Center by addressing long-standing design flaws and conventional thinking that have failed to evolve in parallel with changing human interaction landscape.He has experience with personal mobility and consumer communications. We ask him about his time at both Motorola and Jawbone, but then we get into the meet of why UJET is different in how it approaches customer engagement. Anand holds a Bachelor of Engineering in Electronics from Mumbai University and a Master of Science in Telecommunications from Southern Methodist University.

It's a common situation for customers: spending time on a company's app or website and then having to call customer service for help. Even after spending time searching online, the customer still has to wait on hold, log in or prove their identity and then re-explain the situation and wait to get connected to the right person.  In recent years, many aspects of customer experience have been modernized and streamlined, such as the growth of chatbots and AI. However, even with these advancements, most customer interactions have stayed stagnant and without context.  But that won't be able to continue for long. Modern customers realize the potential of their data and are increasingly becoming frustrated with companies that don't offer intuitive and connected experiences. Especially in industries like banking, healthcare and hospitality, customers can easily take their business elsewhere if they have a bad experience.  According to Vasili Triant, COO of UJET, customers may start with a brand because of the product or price, but they stay because of the experience.  He says the future of modern customer interactions involves channel blending or meeting customers where they are within a brand's app. Instead of pushing customers out of the app or website when they need to contact the brand, this modern approach stays within the app to seamlessly pass information to human agents. How a customer uses an app or how they search online provides rich data about their preferences, but brands are throwing that information away when they essentially make customers start over with each interaction.  This approach not only saves the customer time by not requiring them to re-authenticate and then re-explain their situation, but it also makes it easier for brands to personalize the experience. If a customer is looking at a website in English, they shouldn't have to choose a language on the phone, just like a customer who has already authenticated in the app shouldn't have to do it again on the phone.  According to Triant, leveraging in-app communication adds a vital aspect that is often missing from customer interactions: context. When a customer calls a company, the agent typically doesn't have much information about why they could be calling. But by connecting with customers through channels they already use and leveraging that data, agents automatically have context around the interaction and can more easily provide the right solution. Very few brands contextualize their customer experience, but as personalization and the need for convenience grows, customers will come to expect it.  In the smartphone era, customers do nearly everything on their phones. They want and expect a seamless transition from self-service to being able to contact a brand. The companies that can take the step towards modernizing their experiences and offer context around the interaction will lead the way in personalization and customer loyalty. This approach to customer interactions is the future, and companies need to get on board to deliver strong, modern experiences. *Sponsored by UJET UJET is the world's first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world's largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.  Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future. Sign up for her new course here. For regular updates on customer experience, sign up for her weekly newsletter here. 

Partnership Helps to Meet Massive Demand for Contact Center Modernization at Scale UJET, the world’s first and only CCaaS 3.0 cloud contact center provider, partners with Telarus, the largest privately-held technology services distributor in the United States. Through this partnership, Telarus will  now be able to leverage UJET’s cloud contact center solutions to further assist innovative global enterprises in unifying their brand experiences and transforming customer journeys to meet the needs of the modern consumer. Join Vasili Triant, Chief Operating Officer at UJET and Brandon Knight, VP of Business Development for CCaaS at Telarus, on this podcast to discuss the digital transformation of customer service, and how UJET and Telarus combined are solving the challenges contact centers are facing today.  The combination of UJET’s ultra-modern cloud contact center solution with the trusted experience and extensive partner network of Telarus helps tech-forward businesses and industries adopt scalable, reliable, and secure customer service tools to eliminate operational silos and create more intelligent and natural customer interactions. Visit ujet.cx for more information.

The team finally managed to convince Karen Bowman from UJET to join the podcast and discuss the capabilities of their platform. UJET was purpose built with the agent and client in mind with a particular focus on mobile ready technology for the contact center. Karen discusses why she joined the organization and how the technology is redefining the CCAAS space.

In 2016, when Jeff Nichols had been a senior member of Glassdoor’s FP&A team for 2 years, he and other members of the finance team were confronting the nagging truth that the firm’s path to going public wasn’t getting any shorter. The online job recruitment firm’s efforts to grow its profit margins had met only mild success, while its cash burn rate was inching upward. According to Nichols, Glassdoor’s path to going public was further complicated due to the unique characteristics of its business model. Points of comparison between Glassdoor and top recruitment rivals such as LinkedIn and Indeed offered few insights due to the firm’s unique approach, making Glassdoor’s story more challenging for management to tell. To help remove the firm’s storytelling obstacles and address its meager margin growth, Nichols says, the firm’s finance team began asking, “How do we get the business to perform over the long term in a way that would actually make for a compelling story?”   To help answer this question, Nichols reports, Glassdoor first had to widen its lens and search for points of comparison with SaaS companies, ad tech firms, and other companies beyond the traditional recruitment realm in order to identify competitive attributes that aligned with those offered by Glassdoor. At the same time, this broader comparison helped to magnify certain weaknesses in Glassdoor’s model. “What we were lacking was retention. Most SaaS companies are focused on net dollar expansion or gross dollar expansion, and we just didn’t have it,” explains Nichols, who says that another challenge that quickly came into view involved small and medium-size businesses. “The way in which we went about SMB sales was just not efficient—it was very labor- and cost-intensive,” comments Nichols, who—having played a central role in helping to broaden the company’s strategic view—was soon helping to put a restructuring in motion. Says Nichols: “We reprioritized. We made some new investments that we had not made before, but at the same time we curtailed some costs and refocused what we were actually doing.”   Ultimately, Glassdoor’s path led not to an IPO but to a sale, when in 2018 Recruit Holdings, a large Japanese human resources company, paid $1.2 billion for the company. Having been valued by investors only 2 years previously at around $860 million, Glassdoor had a story that had no doubt become more compelling. Looking back, Nichols’ cites his part in helping the company to widen its lens: “All of this was a directional change for the company. I feel that I brought something to the organization that it really needed, which was an honest, objective look at ‘here’s what’s going on in the business, and here’s how it appears to its peers.’” –Jack Sweeney 

Kláru Vytiskovou znáte jako zpěvačku excentrických Toxique nebo porotkyni Česko Slovenské SuperStar. Ujeté pokojíčky už si na podiích nestaví a nekonečné nákupy v sekáčích vystřídala sousedská setkání v Úněticích u Prahy, kde Klára s rodinou žije. Jak se zhostí podivných úkolů a výzev Hany Řičicové a Vítka Svobody? To se dozvíte v další epizodě Karaoke!

UC Today's Rob Scott hosts Anand Janefalkar, CEO and Founder at UJET.

Znáte Berkovi na kolech

The rise of "connected technology" and new contact channels should be creating more valuable, convenient experiences for customers. Instead, they often create more complexity and headaches. In this interview from CCW Vegas, speakers from August Home and UJET reveal how to avoid this complexity - and create digital interactions that your customers actually want to pursue.

Poslušali smo prvi del intervijuja, ki ga je pripravila kolegica Nataša Ličen s psihologom dr. Aleksandrom Zadelom, direktorjem Inštituta za osebni razvoj, ki je v predavanjih in intervijujih izredno pronicljiv v odgovorih. Tokrat o pasteh potrošništva, o ujetem človeku, o razumu, ki je popolnoma nadvladal duhovnost in o tem, kako se lotiti življenja, da bomo srečni.

"Ujet nekoga v tem nekem High note trenutku, to se mi zdi bit koncertne fotografije!" - Saša Huzjak Prisluhnite mariborski mini legendi koncertne fotografije, ki je imel toooliko za povedati o koncertni fotografiji, da nam je skoraj zmanjkalo filma ...eee, SD kartice .. ne čaki, baterij?!? Skratka, you get the point! :) Beseda je nanesla na koncertni fotografski bonton, finančno problematiko koncertne fotografije in kako jo rešiti, kako ujeti pravi trenutek, nekaj o opremi, kako začneti s koncertno fotografijo, kakšne so koristi fotografiranja bendov na njihovih vajah, zakaj in kako je pomembna prijateljska vez med bendom in fotografi. itd. Njegov portfelj na WishCAMu:https://wishcam.com/sl/profile/83 Si fotograf/inja? Pridruži se nam in si zdelaj svoj brezplačen portfelj v našem spletnem iskalniku fotografov! https://www.wishcam.com

On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes Alexandra Palomino, Sales Development Representative at San Francisco-based customer support provider UJET. Alexandra is a young professional quickly making a name for herself in the sales development world. After starting her career in marketing, Alexandra joined Everstring, where she learned the tricks of the trade, before joining UJET, where she has taken on a leadership role on the sales development team. She is crushing it. Throughout the pod, Collin and Alexandra get tactical and discuss Alexandra’s impressive day-to-day routine. If you’re a fan of the trenches, this is the pod for you. Highlights include: Alexandra’s career experience thus far (16:04), Alexandra’s SDR process (18:23), her impressive early success (34:06), getting pumped to hit the phones (49:57), the power of sending small gifts (56:46), and cold call Collin (1:03:00).

Poslední část třídílného seriálu o vzdělávání se v marketingu. Tentokrát o tom, jak si nové znalosti zapamatovat a převést je do praxe. Články a zároveň odkazy na ostatní díly podcastu v seriálu: 1. díl → http://bit.ly/KontraHyperloop1 2. díl → http://bit.ly/KontraHyperloop2 3. díl → http://bit.ly/KontraHyperloop3 Více o mě a přihlášení do newsletteru najdete na www.adamkontra.cz Sledujte mě na Facebooku, LinkedIn, Instagramu, Twitteru nebo Medium. Jmenuji se Adam Ondráček a působím jako brand developer a consulting marketer. Pomáhám větším i menším firmám komunikovat a prodávat. Jsem drahý a nedělám zázraky na počkání.

Kontra podcast aneb jinak o marketingu, komunikaci, inovacích a psychologii. Tento díl se věnuje možnostem vzdělávání se v marketingu a komunikaci. Zde: http://bit.ly/2A0OiOD je článek k podcastu se seznamem zdrojů. Více na www.adamkontra.cz

Třídílný seriál o tom, jak se vzdělávat v neustále se rozvíjejícím prostředí marketingu a komunikace. O tom, jak si na to najít čas, o nejlepších informačních zdrojích a naposledy i o tom, jak převést nabyté znalosti do praxe. Odebírejte newsletter na www.adamkontra.cz aby vám neutekly další díly.

Shabih Rizvi is the Founding Partner @ Gradient Ventures, Google’s new AI-focused venture fund, which will invest in and connect early-stage startups with Google’s resources, innovation, and technical leadership in artificial intelligence. Prior to Gradient, Shabih was a Partner at KPCB, where he was actively involved with investments in TrueCaller, Mobcrush, Veem and Ujet. In addition, he helped the firm build their seed program and served as advisor to Flipagram and Victorious. Before KPCB, Shabih founded and led the startup outreach program for Google Play. Prior to Google Play, Shabih worked on the Mobile Apps Lab team which built SMB products. His primary focus was scaling TalkBin (Acquired by Google) to enterprise clients. Shabih joined Google after Google’s acquisition of AdMob, where he was a manager on the Business Development team. In Today’s Episode You Will Learn: 1.) How Shabih made his way into the world of venture with Kleiner Perkins and how he came to be a Founding Partner @ Google's AI focused venture fund, Gradient? What were Shabih's greatest lessons from working side by side with John Doerr? 2.) Shabih has said to me before "founder relationships and their longevity really matter". What does Shabih mean by this? How has this played out for Shabih in an investing environment? What have been Shabih's subsequent learnings? 3.) How does Shabih identify the "3 buckets" that VCs source from? How does Shabih look to filter through opportunities at scale? What must he see in the deck? What are his quick no's? What is Shabih's framework for saying no both with efficiency and kindness? Why does Shabih believe this is one of the hardest parts of the role? 4.) What does the internal investment decision-making process look like at Gradient? Why do they believe that 2 partner meetings a week is optimal? Prior to that, how does Shabih structure his meetings with founders? Why does Shabih believe it is so important to go to them at their HQ? Should all investors go to the founder? 5.) Why is Shabih a strong believer in the decentralisation of talent away from the valley? What are the primary drivers for this decentralization? How does Shabih think about pricing in different regions? To what extent does it differ wildly? How does Shabih respond to traditional SaaS wisdom that you have to build your SaaS business in the valley? Items Mentioned In Today’s Show: Shabih’s Fave Book: Measure What Matters, When Breathe Becomes Air  Shabih’s Most Recent Investment: Scotty.ai As always you can follow Harry, The Twenty Minute VC and Shabih on Twitter here! Likewise, you can follow Harry on Instagram here for mojito madness and all things 20VC. The reality is that hiring amazing developers is hard. Terminal.io is your dedicated partner in rapidly standing up world-class remote technical teams. How do they deliver both speed and quality? Terminal does this by focusing on everything necessary to successfully source, setup, and support these teams – from physical elements like beautiful workspaces and equipment to ongoing resources like HR, payroll, legal, professional learning and development. But don’t take my word for this, take the word of Eventbrite, former 20VC guest Hims, and Dialpad – all customers and lovers of Terminal. You can find out more today at Terminal.io.

At CES 2018 in Las Vegas, a number of companies showcased new vehicles that aimed to change the way people get around in cities. Hugues Despres of UJet, Terry Duncan of GenZe, and Scott Drennan of Bell Helicopter talk about different ways that you'll be able to get from Point A to Point B in the near future.

It’s been an amazing week.  Why?  Because both of our hosts were able to get out and ride.  Even if it wasn’t what they had originally planned, they spent time on two wheels.  So, who can complain about that? Mail Call: Email from Drew Facebook from Brian New Throttled Crew Member: Scott Brown News: Europe mandates emergency call systems for motorcycles, will the US do something similar. Are you protecting you hearing? Why do car drivers pull out in front of drivers? Ujet electric scooter. Kawasaki’s three wheeled transforming bike. Is Goldman Sachs wrong about Harley Davidson? Should Harley replace the CEO and Board? Special Thanks: A big thank you to Scott, Chad, Mathew, Dan, TC, Jorge, Randy, David, Shaun, James, Tyler, Tom, both Chris’s, Paul, Jeff and Chuck.  Thank you all for becoming supporters of the show. If you would like to help bring new features to the show, go to our website and click the Patreon logo to join the Throttled Crew.  With your help we can grow and be able to provide more content for our wonderful listeners. Follow us on:Twitter: @ThrottledShow Instagram: ThrottledShow Facebook: Throttled Podcast Listen Live:You can tune in and listen to Larry and Kevin try and make this podcast each and every week.  Simply go to http://www.mixlr.com/throttled.  From there you can interact with us as we record.  So far it has been a ton of fun!  Approximately 30 minutes before we go live we make an announcement on Twitter and Facebook, so make sure you are following us. Remember, find us in ITunes and give us a rating. Send your feedback to feedback@throttledpodcast.com. Ride safe everybody!!! Visit our Sponsors:Please visit our sponsors!  Let them know that you heard about them from Throttled! Best Rest Products

Autonomous cars, trucks and helicopters, drones and virtual reality technology are at the center of the current whirlwind of technology innovation. But personal light electric vehicles (PLEVs) are also increasingly abundant. They're compact, often foldable and easily transportable in boats, planes, automobiles and RVs. They're the scooters, simple bicycles and mopeds of yesteryear gone electric and grouped under the umbrella term “personal transporters.” And they're used as complementary transportation for travelers or stand-alone vehicles for leisure treks and short commutes. Electric bikes and other personal mobility transportation systems were prominent at the recent Consumer Electronics Show in Las Vegas. Image  © Bruce Aldricch/2018 More than a dozen domestic and international PLEV companies, and at least two with agreements with Ford Motor Company, showcased their new machines at the recent Consumer Electronics Show (CES) in Las Vegas. Here are three examples of new mobility options, simple to futuristic-looking: Headquartered in Fremont and manufactured in Ann Arbor, Mich., GenZe electric bikes (www.genze.com) include three ride modes, travel as much as 50 miles per charge and have a removable battery for portable recharging. The Ujet electric scooter from Luxembourge has advanced technology and folds up into a case similar ro the size of a carry-on suitcased. Image © Bruce Alrdich/2018 Bike lane and public transit friendly, GenZe electric bikes are legal transportation where conventional bicycles are legal. The e-bikes have a maximum speed of 18 miles per hour and include a 345 watt-hour lithium-ion battery. A display shows riders their current speed and battery charge level. Prices range from $1,599 to $1,899 and the bikes weight 46 pounds. GenZe also has a lineup of electric scooters, starting at $2,999. Available since last June, GenZe recently collaborated with Motivate International, the operator of the Bay Area's regional bike share system, and Ford's GoBike program. A fleet of 250 GenZe bikes will be added in April to the current e-bike network in San Francisco. Riders can locate GenZe e-Bikes using the Ford GoBike application. Renting and returning the e-bikes from any location in San Francisco is available using Clipper smart card or mobile phone. Ojo Scooters offered a variety of retro-styes scooters. Image © Bruce Aldrich/2018 Marketed as offering clean, sustainable and silent transportation for city dwellers, Ujet (www.ujet.com) debuted its lineup of electric scooters at CES. The futuristic design includes spoke-free wheels, a stealth frame, elaborate technology an weighs 31 pounds all in an easy-to-use foldable system. Manufactured in Germany and headquartered Luxembourg, the Ujet is high-tech but easily transportable. The scooter includes a built-in HD dash camera, two USB ports as well as Bluetooth and GPS connectivity. The scooter can be paired with a smartphone using a telematics app, with wifi and 4G connectivity. The Ujet scooter can mount two separate batteries. The smaller battery has a 43-mile range, the larger battery has a 93-mile range. The top speed is 28 miles per hour. Eco, normal and sport driving modes are offered, and the Ujet has a payload of 275 pounds. Costs range from $8,900-$9,900. Technology makes the Ujet impressively user-friendly. The Android or iOS applications provide instructions for available parking. The app also monitors the scooter's performance, including battery level, mileage and saved carbon dioxide emissions. With a range of up to 50 miles, dual suspension and an array of retro designs, the Ojo electric scooter packs a lot into its stealthy aluminum frame. Headquartered in Oxnard, Ojo scooters (www.ojoelectric.com) have a rigid construction for ride stabilization and a top speed of 20 miles per hour. An add-on battery doubles the range. There's a dashboard touchscreen and Bluetooth connectivity to use with two embedde...

- Continental Considers Major Overhaul - Alabama Wins Toyota-Mazda Plant - Toyota Adds Amazon Alexa - Ford’s Autonomous and Mobility Strategy - Wild Electric Scooter - Will Car Sales Improve In 2018?

- Continental Considers Major Overhaul- Alabama Wins Toyota-Mazda Plant- Toyota Adds Amazon Alexa- Ford’s Autonomous and Mobility Strategy- Wild Electric Scooter- Will Car Sales Improve In 2018?