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Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Justin and his guest, Kirti Mutatkar, discuss Kirti's journey to become President & CEO of UnitedAg and President of HCAA. Kirti speaks of her master's degrees in microbiology and finance, and how they work together in healthcare risk. Justin and Kirti explore stress awareness and mental health awareness and how these issues are managed at UnitedAg. Kirti tells how she wove attention to compassion and empathy into the fabric of healthcare administration at UnitedAg, and what that means for the financial success of the organization. She notes the significant growth of UnitedAg under her leadership, and how the scientific method of experimentation played a major role in that growth.   Kirti shares her advice for leading healthcare with compassion, and the roles supervisors and managers can play in looking for tell-tale signs of mental health needs. Listen to Kirti's leadership wisdom that may work in your organization. Key Takeaways: [:01] About RIMS and RIMScast. [:14] Registration is open for RISKWORLD 2025. Engage Today and Embrace Tomorrow with RIMS, from May 4th through May 7th in Chicago, Illinois. Register at RIMS.org/RISKWORLD. [:25] After you register, visit your App Store, search for RIMS Events, and download the RIMS Events App. Select RISKWORLD 2025, load the show onto your phone, and start building your RISKWORLD itinerary! [:41] About this episode of RIMScast. We will talk about healthcare risk and mental health awareness with Kirti Mutatkar, CEO and President of United Ag and the President of the Health Care Administrators Association. We're going to get a unique risk philosophy, today. [1:13] RIMS-CRMP Workshops! RIMS is co-hosting an intensive four-day program which is your gateway to achieving two prestigious certifications, the DRI Certified Business Continuity Professional (CBCP) and the RIMS Certified Risk Management Professional (RIMS-CRMP). [1:33] This workshop will be held from May 19th through the 22nd in collaboration with DRI International. Links to these courses can be found through the Certification page of RIMS.org and this episode's show notes. [1:48] Virtual Workshops! On June 12th, Pat Saporito will host “Managing Data for ERM” and she will return on June 26th to present the very popular new course, “Generative AI for Risk Management”. [2:05] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [2:16] RISKWORLD registration is open. Engage Today and Embrace Tomorrow, from May 4th through 7th in Chicago. The opening Keynote has been announced. It's official. Martha Stewart will kick things off in the Skyline Ballroom, on May 5th. Register at RIMS.org/RISKWORLD. [2:35] Also, remember that there will be lots of pre-conference workshops being held in Chicago just ahead of RISKWORLD. These courses include “Applying and Integrating ERM,” “Captives as an Alternate Risk Financing Technique,” and more! The links are in the show notes. [2:51] The Spencer Educational Foundation is having a Flash Sale for sponsorships at RISKWORLD! Sponsorship pricing has been reduced for the Spencer-CNA Pickleball Social on Saturday, May 3rd, and the Spencer-Gallagher Golf Tournament on Sunday, May 4th. [3:10] Sponsorships are still available for the Spencer-Sedgwick 5K Fun Run on Tuesday, May 6th. Visit Spencered.org/riskworld2025 to learn about these opportunities and more. Also, reach out to Spencer's Executive Director Megan Miller at MMiller@Spencered.org. [3:32] April is Stress Awareness Month and May is Mental Health Awareness Month. I wanted to get a fresh perspective through a risk management or risk-management-adjacent lens, which is why I reached out to today's guest. [3:49] Kirti Mutatkar is the President and CEO of UnitedAg in California and also the President, serving a two-year term, of the Health Care Administrators Association not for profit. [4:01] We will learn about her fascinating career journey and how leading with empathy has reduced turnover and retained value at UnitedAg. [4:10] Interview! Kirti Mutatkar, welcome to RIMScast!  [4:37] Kirti came to the U.S. to do her Master's when she was 20. She was going to study microbiology and do her PhD in genetics and biotech. Her circumstances changed and she explored getting an MBA. She got a Master's in finance. This was in Connecticut. [5:15] Kirti moved to California and looked for work. She applied at UnitedAg, to work for “a year or two.” Each year since then, UnitedAg has grown like crazy, with many innovations. Kirti has never felt that she has been there so long, she could do it in her sleep. [6:06] For Kirti, it's exciting every day to come to work. She was the CFO and transitioned  10 years ago to become the CEO. [6:25] Kirti was a member of HCAA for several years and is now President for a two-year term. The HCAA is very aligned with Kirti's thinking. She learns something with every conference she attends and every board meeting. [7:36] Kirti says, if everybody in the room feels it's their idea, and it's because of them we have succeeded, and you know you've played a role in that, that's success. [8:02] Kirti says a microbiologist, or any scientist, is constantly running experiments, and learning from experiments. Kirti says UnitedAg is a lab. HCAA is a lab. They're testing out things and trying to see what works and what does not work. [8:36] You understand the risks to the healthcare industry at a deeper level by doing experiments. You watch the results and you learn from them. You create feedback loops and grow. [8:53] Under Kirti's leadership, UnitedAg has tripled in size over the last couple of years, based on experimentation, learning, and adapting. That's what being a science student had taught her. [9:14] From the finance standpoint, in the position of impacting change, just looking at the financial statements and getting a quick picture of what's happening, was one of the best things Kirti could have done for herself in the role of CEO. [9:39] As a CEO, you have a strong CFO behind you. Understanding from a financial standpoint and a risk standpoint what that risk means to the financial, has been a big part of Kirti's success at UnitedAg. Her knowledge of science and finance works well for her organizations. [10:15] UnitedAg has around 110 employees. It has an underwriting department for its health plan. [10:45] Kirti believes her interest in the scientific method of testing hypotheses relating to the human side of risk and finance is what she brings to UnitedAg. [11:25] Kirti explains her upcoming plans for underwriting models for employer group risk and administrative costs. She is testing out opening the books, educating, and working with employer groups. [12:33] With Mental Health Awareness Month in May, Kirti discusses mental health in the agricultural community. She has been thinking of this since COVID-19. Ag workers did not have the choice of working from home. They were out in the fields. [13:15] There was a lot of uncertainty around what COVID-19 meant. In 2020, the need surfaced to provide some form of benefit for mental health. Culturally, in the ag industry, there is a stigma around mental health care. There is a lot of stress in production agriculture. [13:54] Kirti decided to run an experiment. She proposed to the board to use some of the innovation dollars set aside to offer a mental health benefit free of cost to all the members, with no copays and nothing going to the deductible, and doing it for one year. [14:28] It was a huge risk. They didn't look at the financial impact. They said, there's a need for mental health; let's do it for a year. They offered it and it became a huge impact. [14:56] A lot of people did seek out that benefit and used it. UnitedAg used Care Navigators to see what level of care a member's need was, and based on that need, provide that care. They found that some needed much care but more of the risk is in the early stages of need. [15:59] In the earlier stages, individuals may not realize they need care. Kirti stresses identifying the initial need for mental health care. Providing care initially can prevent chronic conditions. Not just for health plan cost, but from a human standpoint, you don't want that to go there. [16:33] UnitedAg spends a lot of time understanding mental health. Are you just having an anxious day today or are you having chronic anxiety? With the Chief Medical Officer, UnitedAg is spending time determining the tell-tale signs of anxiety to identify and help people with it. [16:59] Free access to mental health care, using Teladoc, Spring Health, other vendors, and the Member Advocacy Department at UnitedAg can be as simple as getting on a call and talking through anxiety, whether it's caused by environmental issues like flooding, or other stresses. [18:14] Kirti says UnitedAg is seeing anxiety around ICE deportations as labor is a big part of agriculture. There are a lot of people who come to work in the ag industry and then go back home. [18:39] Employees have anxiety over whether they will be there tomorrow. Employers have anxiety over whether they'll have access to labor tomorrow. [19:12] Uncertainty creates anxiety. The ups and downs of life create anxiety. [19:28] Plug Time! RIMS Webinars! Zurich's webinar, “Understanding Third-Party Litigation Funding” will be held on May 1st at 1:00 p.m. Eastern. Then RIMS takes a little break from webinars. [19:43] On May 22nd, webinars are back with GRC, a TÜV SÜD Company, and their newest session, “Asset Valuations in 2025: Managing Tariffs, Inflation, and Rising Insurance Scrutiny”. [19:55] On May 29th, Origami Risk returns to present “Strategic Risk Financing in an Unstable Economy: Leveraging Technology for Efficiency and Cost Reduction”. On June 5th, Zywave joins us to discuss “Today's Escalating Risk Trajectory: What's the Cause and What's the Solution?” [20:17] More webinars will be announced soon and added to the RIMS.org/Webinars page. Go there to register. Registration is complimentary for RIMS members. [20:29] Spencer Educational Foundation will be present at RISKWORLD 2025. Spencer's Grants Program is starting soon. [20:38] Spencer's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [20:51] Since 2010, Spencer has awarded over $3.3 million in General Grants to support over 130 student-centered experiential learning initiatives at universities and RMI non-profits. Spencer's 2026 application process will open on May 1st, 2025, and close on July 30th, 2025. [21:14] General Grant awardees are typically notified at the end of October. Learn more about Spencer's General Grants through the Programs tab of SpencerEd.org. [21:25] On the 7th of October, the New Jersey RIMS Chapter will return to the beautiful Fiddler's Elbow Country Club in Bedminster, New Jersey for their Annual Charity Golf/Pickleball Event. [21:37] Registration is open and the event proceeds are used to fund the chapter's Spencer and Kids' Chance Scholarships. It was the filming location for the upcoming movie sequel Happy Gilmore 2. For more information, and to register, please NewJersey.RIMS.org. [21:59] Let's Return to My Interview with Kirti Mutatkar! [22:07] Justin remarks on Kirti leading with compassion and empathy. Both at HCAA and as CEO of UnitedAg, she puts humans at the center. People remind her it's a business, but she has found that using compassion and empathy has an impact on real numbers. [23:26] Kirti reminds people she has a degree in finance and is a businessperson. UnitedAg has tripled in size. It is a quarter-billion-dollar trust. Its admin costs are very low and its loss ratio is very low. It's done very well financially. [23:53] Kirti makes a decision based on the financial aspect of it and then fits in the compassion and empathy. Eventually, compassion has a big impact on the financial. Now at HCAA, people are looking at how compassion translates into numbers. UnitedAg is a perfect example of it. [24:52] Some people may want to look at it purely from a business standpoint. Kirti feels that adding compassion and empathy manages the risk factor and has a financial impact. It's better for your business than you think it is. It's not a fluff word, you can show it in numbers. [25:52] Kirti is part of the Claims Committee at UnitedAg. Appeals come in and they make decisions on what can or cannot be approved. There is legal representation, client representation, and financial representation. Kirti shares an example of a mental health appeal. [26:41] The appeal was denied and Kirti listened to the compliance and financial positions for why it was denied. She didn't feel right about it, and after the meeting, she reached out to the employer. Then she came back to the committee and asked them to rethink it. [27:34] The committee found a solution within the compliance needs, to approve the claim. In the future, that employer will be apt to renew with UnitedAg because trust was created and help was provided to the employee. It was a financial decision that started with compassion. [29:16] UnitedAG's customer retention is over 90%. That speaks for itself. [29:26] RIMS Plug! From Ryan Harris, upcoming Keynote on the Main Stage on May 6th at RISKWORLD 2025, “Greetings RIMS members and global risk professionals! I'm Ryan Harris, Champion of Super Bowl 50, best-selling author, and award-winning broadcaster. [29:46] “I'm thrilled to be your Main Stage Keynote for RISKWORLD 2025, where we will discuss the transformative five steps to building a championship team and leading to winning! You can learn more about me and my story by listening to RIMScast. [30:01] ”And more than anything, make sure to register for RISKWORLD 2025 by visiting RIMS.org/riskworld. I'm so thrilled to see you and I'm looking forward to us building together so that you can reach your greatest success!” [30:16] Thank you, again, Ryan. We look forward to seeing you at RISKWORLD 2025 on May 6th. A link to Ryan's episode of RIMScast, #325, is in this episode's show notes. Get a preview of the Super Bowl Champion and remember to register for RISKWORLD 2025. [30:33] Let's Return to the Conclusion of Our Interview with Kirti Mutatkar! [30:46] Kirti says that bringing mental health into the Enterprise Risk Management strategy starts with the HR department. UnitedAg does a lot of training around mental health. There are good products available, but just saying we have this product, as a check mark, is not enough. [31:16] Go deeper, listen to your members, and train your supervisors and managers to identify some of the tell-tale signs of needs and bring them forward. Kirti's Chief of Staff remarked to her that physical scars can be seen, but mental scars cannot be shown. [31:49] You have to go deeper to understand mental scars. Spread the word. Talk to your employees and HR teams. Be OK with someone getting emotional at work. Give them a safe space and a trusting environment. Everybody goes through anxiety and stress. [32:20] Providing a safe space does more than providing a program. Engaging, building relationships, and having a connection would be helpful. [32:35] As a CEO, Kirti's biggest takeaway is to maintain a connection with everybody. She tries to do that as much as possible. She goes to CEO lunches and roundtables and is constantly talking to people. You never know what someone will say or do that is a tell-tale sign of need. [33:06] Kirti's advice for risk management professionals is to go a little deeper. Don't take things at face value. Take a step back and ask what is the true problem. Go one or two layers deeper looking for the real issues. Understanding the issue is good from a risk standpoint. [33:50] Are there not enough mental health professionals or should we look at the model for how we provide care for people? [34:10] Kirti also has a podcast, This Is Ag!, available on Spotify and other podcast platforms. She loves podcasting! The reason behind it is relationship and connection. It's to tell people what ag is all about. This year's focus will be on the ground workers and telling their stories. [34:58] There is so much to learn from agriculture! A lot of things still happen with a handshake in agriculture. There's a lot of trust and a lot of relationship and connection. Kirti loves working in the industry. She's very grateful for that. [35:14] Kirti tells what she likes about leading a not-for-profit organization. She runs it as a business but the core of it is the mission it serves. HCAA serves the underserved and she is testing how compassion and empathy play a role in the process. [35:44] Special thanks again to Health Care Administrators Association President and UnitedAg President and CEO, Kirti Mutatkar. There is a link to her podcast, This Is Ag!, in this episode's show notes.b Let her know you heard her first on RIMScast. [36:02] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [36:30] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [36:48] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [37:06] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [37:22] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [37:36] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [37:44] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Links: RISKWORLD 2025 — May 4‒7 | Register today! Download the RIMS Events app! Spencer's RISKWORLD Events — Register or Sponsor! LAST CALL! RIMS Texas Regional 2025 — August 3‒5 | Advance registration rates now open. RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine RIMS Now The Strategic and Enterprise Risk Center Spencer Educational Foundation — General Grants 2026 — Application Dates This Is Ag! — Podcast, Hosted by Kirti Mutatkar RIMS Webinars: RIMS.org/Webinars “Understanding Third Party Litigation Funding” | Sponsored by Zurich | May 1, 2025 “Asset Valuations in 2025: Managing Tariffs, Inflation, and Rising Insurance Scrutiny” | Sponsored by GRC, a TÜV SÜD Company | May 22, 2025 “Strategic Risk Financing in an Unstable Economy: Leveraging Technology for Efficiency and Cost Reduction” | Sponsored by Origami Risk | May 29, 2025 “Today's Escalating Risk Trajectory: What's the Cause & What's the Solution?” | Sponsored by Zywave | June 5, 2025   Upcoming RIMS-CRMP Prep Virtual Workshops: CBCP & RIMS-CRMP Exam Prep Virtual Bootcamp: “Mastering Business Continuity & Risk Management” | May 19‒22, 2025 | In Collaboration with DRI International Full RIMS-CRMP Prep Course Schedule “Managing Data for ERM” | June 12 | Instructor: Pat Saporito  “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “Risk and Leadership Patterns with Super Bowl Champion Ryan Harris” (RISKWORLD 2025 Keynote) “Maintaining an Award-Winning ERM Program with Michael Zuraw” “National Nurses Week 2021: How COVID-19 Has Impacted the Nursing Profession with Dr. Sophia Thomas and Vicki Good” “Mental Health in the Workplace with Darcy Gruttadaro” (2021)   Sponsored RIMScast Episodes: “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company (New!) “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Kirti Mutatkar on LinkedIn Kirti Mutatkar, CEO and President of United Ag   Production and engineering provided by Podfly.  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Justin and his guest, Tamieka Weeks, discuss highlights from her risk career and how she felt, pivoting from claims adjusting to risk management. Tamieka tells of her role at Southwire and how she helps the evolving risk and insurance group. Tamieka digs into challenges she has faced at Southwire and in the RIMS Atlanta Chapter, where she serves on the board as a past president. She tells how the Chapter survived and improved during COVID-19. Tamieka speaks of her instant love of risk management and the excitement of waking up each day not knowing what was coming next. Tamieka provides advice for rising professionals and tells how the RIMS Atlanta Chapter works with risk and insurance students. Listen to Tamieka's advice for you. Key Takeaways: [:01] About RIMS and RIMScast. [:15] Registration is open for RISKWORLD 2025. Engage Today and Embrace Tomorrow with RIMS, from May 4th through May 7th in Chicago, Illinois. Register at RIMS.org/RISKWORLD. [:26] After you register, visit your App Store, search for RIMS Events, and download the RIMS Events App. Select RISKWORLD 2025, load the show onto your phone, and start building your RISKWORLD itinerary! [:42] About this episode of RIMScast. Our guest is former RIMS Atlanta Chapter President, Tamieka Weeks. We will talk about her career journey and all the fantastic work she's done for the RIMS Atlanta Chapter. [1:07] In the spirit of National Electrical Safety Month, we will learn how she drives a culture of safety at Southwire. [1:15] RIMS-CRMP Workshops! RIMS is co-hosting an intensive four-day program which is your gateway to achieving two prestigious certifications, the DRI Certified Business Continuity Professional (CBCP) and the RIMS Certified Risk Management Professional (RIMS-CRMP). [1:34] This workshop will be held from May 19th through the 22nd in collaboration with DRI International. Links to these courses can be found through the Certification page of RIMS.org and this episode's show notes. [1:49] Virtual Workshops! On June 12th, Pat Saporito will host “Managing Data for ERM” and she will return on June 26th to present the very popular new course, “Generative AI for Risk Management”. [2:06] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [2:17] RISKWORLD registration is open. Engage Today and Embrace Tomorrow, from May 4th through 7th in Chicago. Register at RIMS.org/RISKWORLD. Also, remember that there will be lots of pre-conference workshops being held in Chicago just ahead of RISKWORLD. [2:35] These courses include “Applying and Integrating ERM,” “Captives as an Alternate Risk Financing Technique,” and more! The links are in the show notes. [2:45] The Spencer Educational Foundation is having a Flash Sale for sponsorships at RISKWORLD! Sponsorship pricing has been reduced for the Spencer-CNA Pickleball Social on Saturday, May 3rd, and the Spencer-Gallagher Golf Tournament on Sunday, May 4th. [3:03] Sponsorships are still available for the Spencer-Sedgwick 5K Fun Run on Tuesday, May 6th. Visit Spencered.org/riskworld2025 to learn about these opportunities and more. Also, reach out to Spencer's Executive Director Megan Miller at MMiller@Spencered.org. [3:26] Our guest today is the Director of Global Risk Management and Insurance at Southwire Company in Georgia. She is also the former RIMS Atlanta Chapter President. Under her leadership, the chapter took home the RIMS 2022 Chapter of the Year Award at RISKWORLD. [3:46] She is Tamieka Weeks and I am so thrilled to finally get her on RIMScast to talk about her career journey, her work at Southwire, and what it was like to lead the RIMS Atlanta Chapter. [3:59] We will also talk about how Tamieka helps drive a culture of safety at Southwire, in the spirit of National Electrical Safety Month, coming up in May. [4:08] Interview! Tamieka Weeks, welcome to RIMScast!  [4:31] Tamieka Weeks started as a claims adjuster with a finance degree. Her career has been so different from many. Tamieka hopes all will take their journey for what it's worth and be proud of their accomplishments. [5:08] When someone approaches you with an opportunity, say Yes! Don't turn it down. You never know what doors may open. As a former claims adjuster, and now the Director of Global Risk Management and Insurance, she wants to have a relationship with the claims adjusters. [5:45] In a file review, Tamieka wants to know the why behind an insurance policy. She purchases a policy with the intent of protecting Southwire's assets. [6:29] Southwire is about an hour west of Atlanta, in Carrollton, Georgia. It is the leading manufacturer of wiring cable. Southwire will celebrate 75 years in March of 2030. Southwire is excited about where it is today and is looking forward to continuing to grow globally. [7:13] Tamieka knows to expect the unexpected and be able to pivot. She never knows what may come up in a day. She is open. She knows she is there to support the organization. [7:38] Tamieka is a trusted advisor and a subject matter expert within the organization. She prides herself on ensuring that everyone knows that she is here to support them. [7:54] Southwire has 9,000 employees. In November 2024, Southwire launched a risk management SharePoint site. It goes into risk management insurance definitions and surety bonds definitions. It's all about sharing the knowledge of the industry. [8:26] The SharePoint site also provides the claims reporting. Tamieka educates the employees on what to do when an incident occurs. The first thing is to report the claim to the TPA. If they have any questions, they can contact Tamieka. Tamieka is also responsible for surety bonds. [9:16] There is a checklist for property claims and those are reported to Tamieka. The instructions for what needs to happen on a property claim are on the SharePoint site. It's important to notify Tamieka so she can report the property claim. [9:32] It's all about everyone being aware of what needs to happen about an event. [9:41] Tamieka has been with Southwire for almost 12 years. She helped build the risk culture at Southwire. It's been a fun ride, for sure! [9:53] Tamieka partnered with several team members to develop the SharePoint site. It's been exciting for the organization. It was launched by the IT department and several others. Tamieka had spoken with risk professionals throughout the industry about what they were launching. [10:33] The beauty of the risk industry is that we don't have to reinvent the wheel. It's all about what we can do to enhance their organization through process improvement. [11:00] When Tamieka started with Southwire, she was busy administering certificates of insurance. The SharePoint site streamlines everything in a central location. People can see their insurance limits, request what they need, and submit information to their insurance brokers. [11:45] Tamieka's risk team of about 5 people reports to the General Counsel department. [12:27] Plug Time! RIMS Webinars! On April 24th, Riskonnect returns to deliver “Better Together: The Marriage of Insurable Risk and Business Continuity.” Nonmembers can use the code BETTER50 at checkout for complimentary registration. [12:44] Zurich's webinar, “Understanding Third-Party Litigation Funding” was rescheduled and will be held on May 1st at 1:00 p.m. Eastern. [12:52] If you were already registered for the original date, you do not need to take any action: You are now registered for the May 1st session with Zurich about “Understanding Third-Party Litigation Funding.” [13:04] On May 22nd, webinars are back with GRC, a TÜV SÜD Company, and their newest session, “Asset Valuations in 2025: Managing Tariffs, Inflation, and Rising Insurance Scrutiny”. [13:20] On June 5th, Zywave joins us to discuss “Today's Escalating Risk Trajectory: What's the Cause and What's the Solution?” We'll find out on June 5th! [13:31] More webinars will be announced soon and added to the RIMS.org/Webinars page. Go there to register. Registration is complimentary for RIMS members. [13:43] There was a brief extension for educational session submissions for RIMS Canada, which will be held from September 14th through the 17th in Calgary. The link is in this episode's show notes. Visit RIMSCanadaConference.ca and submit your session by April 24th. [14:00] Let's Return to Our Interview with Former RIMS Atlanta Chapter President Tamieka Weeks! [14:18] When Tamieka joined risk management, she loved it instantly because it's continually evolving. The market and your company are evolving and you have to be able to embrace the change. There are always new risks and emerging risks. [14:43] Once, cyber risk was new. Now the new risk we're talking about is AI. Who knows what new risk we will be talking about in the next nine months to a year? To be in the risk management industry, you have to love it to wake up each day not knowing what to expect. [15:16] Tamiela says the meaningful relationships that we establish from day to day, month to month, and year to year are truly amazing. The industry is amazing, as well, from Atlanta to global. She is excited about RISKWORLD 2025 in Chicago. [15:43] RISKWORLD 2025 will be held from May 4th through May 7th, in Chicago, Illinois. [15:47] May is also National Electrical Safety Awareness Month in the U.S. Southwire is always focused on safety, with monthly training for team members. They focus on team members from entering the facilities to exiting the facilities. Safety is number one. [16:28] Southwire's Environmental Health and Safety Department strives for safety. Southwire recently completed Lockout/Tagout training, a safety procedure for properly shutting off equipment to ensure that no one is accidentally injured if machinery is being serviced. [17:01] Tamieka says labeling is placed on Southwire wires and cables to ensure the customers are aware of how to use the products. Customers can also download information on the safe use of Southwire products. This is part of Southwire's Environmental Health and Safety efforts. [17:43] RIMS Plug! From Ryan Harris, upcoming Keynote on the Main Stage on May 6th at RISKWORLD 2025, “Greetings RIMS members and global risk professionals! I'm Ryan Harris, Champion of Super Bowl 50, best-selling author, and award-winning broadcaster. [18:02] “I'm thrilled to be your Main Stage Keynote for RISKWORLD 2025, where we will discuss the transformative five steps to building a championship team and leading to win! You can learn more about me and my story by listening to RIMScast. [18:18] ”And more than anything, make sure to register for RISKWORLD 2025 by visiting RIMS.org/riskworld. I'm so thrilled to see you and I'm looking forward to us building together so that you can reach your greatest success!” [18:33] Thank you, again, Ryan. We look forward to seeing you at RISKWORLD 2025 on May 6th. A link to Ryan's episode of RIMScast, #325, is in this episode's show notes. Get a preview of the Super Bowl Champion and remember to register for RISKWORLD 2025. [18:49] Let's Return to the Conclusion of Our Interview with Tamieka Weeks! [19:10] Tamieka describes practicing risk management in the greater Atlanta area. She says it's all about the people and the risk management community. Everybody just loves everybody! It's Southern hospitality. When she joined the Atlanta RIMS Chapter, it was very welcoming. [19:34] When Tamieka joined the board, the board members saw so much potential in her. They assured her she could do this. Tamieka says Atlanta is the land of opportunity. Tamieka joined the chapter in 2013. She became the first Black female President of the Atlanta Chapter. [20:38] Tamieka became Chapter President during COVID-19. Her thoughts were about what she could do to make the organization better and what she could do for succession planning. [20:59] Members were at home. Tamieka connected with the previous presidents and prior board members. No one was in person. Tamieka asked the previous officers for their notes. They were happy to talk and share ideas to make the chapter succeed. [22:02] That moment was more about the Chapter and less about Tamieka. Tamieka built committees and sent surveys. Tamieka wanted to hear what the members had to say. She gave the board and members a voice. It was a fun time, working to make the chapter better. [22:44] The feedback from past presidents was the foundation to win 2022 Chapter of the Year! Their ability and willingness to help Tamieka in her role made the RIMS Atlanta Chapter special. [23:33] The chapter had a virtual social hour with a mixologist. They had a virtual trivia game. They had a virtual mentor event. They raised money at a Virtual Aid Conference. They were creative in everything they did. They were able to connect with members in a challenging time. [24:20] The surveys were critical. They partnered with global RIMS to enhance their bylaws. The new bylaws permitted the board to meet virtually. They changed their chapter website. They made many improvements to the chapter's success. [24:58] In 2025, Tamieka received the Walter H. Buce Jr. Memorial Award which honors the insurance and risk management professional of the year in the RIMS Atlanta Chapter. Tamieka calls the award overwhelming. She is deeply honored. It means the world to her. [26:04] Tamieka's advice for young risk professionals: “Stay focused. When others see potential in you, listen to them. Don't shy away. Work hard. Set clear goals. Trust in yourself. Stay dedicated. Be persistent. Be intentional. Your path will eventually reveal itself. [29:29] “You're going to have people around you that are going to be your cheerleaders. Please find a mentor. They're going to support you along the way. In Atlanta, I would also say we have focused on bridging the gap of rising risk professionals and students entering the industry.” [27:08] “The RIMS Atlanta Chapter has embraced what we can do to help and support the young professionals who are focused on entering the industry soon. That's been a huge success for the RIMS Atlanta Chapter, as well.” [27:28] Tamieka Weeks, It's such a pleasure to see you again. I look forward to seeing you after this episode comes out, at RISKWORLD 2025 in Chicago. Tamieka is looking forward to seeing everyone, It's going to be a great RISKWORLD! [27:46] Special thanks again to former RIMS Atlanta Chapter President and Walter Buce Award Winner, Tamieka Weeks for joining us here on RIMScast! Learn more about her and the chapter's fantastic work through the link in this episode's show notes. Of course, visit AtlantaRIMS.org. [28:05] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [28:32] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [28:50] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [29:08] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [29:24] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [29:38] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [29:46] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Links: RISKWORLD 2025 — May 4‒7 | Register today! Download the RIMS Events app! Spencer's RISKWORLD Events — Register or Sponsor! RIMS Texas Regional 2025 — August 3‒5 | Advance registration rates now open. RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine RIMS Now The Strategic and Enterprise Risk Center Spencer Educational Foundation — General Grants 2026 — Application Dates Submit a session to RIMS Canada 2025 — Final Deadline April 24. RIMS Atlanta Chapter RIMS Webinars: RIMS.org/Webinars “Better Together: The Marriage of Insurable Risk and Business Continuity” | Sponsored by Riskonnect | April 24, 2025 “Understanding Third-Party Litigation Funding” | Sponsored by Zurich | May 1, 2025 “Asset Valuations in 2025: Managing Tariffs, Inflation, and Rising Insurance Scrutiny” | Sponsored by GRC, a TÜV SÜD Company | May 22, 2025 “Today's Escalating Risk Trajectory: What's the Cause & What's the Solution?” | Sponsored by Zywave | June 5, 2025   Upcoming RIMS-CRMP Prep Virtual Workshops: CBCP & RIMS-CRMP Exam Prep Virtual Bootcamp: Mastering Business Continuity & Risk Management | May 19‒22, 2025 | In Collaboration with DRI International Full RIMS-CRMP Prep Course Schedule “Managing Data for ERM” | June 12 | Instructor: Pat Saporito  “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “ERM, Retail, and Risk with Jeff Strege” “Risk and Leadership Patterns with Super Bowl Champion Ryan Harris” (RISKWORLD 2025 Keynote) “Maintaining an Award-Winning ERM Program with Michael Zuraw” “RIMS Legislative Priorities in 2025 with Mark Prysock”   Sponsored RIMScast Episodes: “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich (New!) “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Tamieka Weeks, Director, Global Risk Management & Insurance, Southwire Company, LLC     Production and engineering provided by Podfly.  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Justin and his guest, Jeff Strege, Senior Director for Risk Management at Academy Sports + Outdoors, explore what led Jeff to risk management, and the path that led to Academy Sports + Outdoors within the sporting goods and outdoor retail space. Jeff comments on his work building out the ERM framework at Academy to improve claims management, employee safety, and liability prevention. Jeff shares his approach to workers' compensation and Academy Sports + Outdoors's goal to help the workers recover and return to work. In addition to career insights, they discuss Jeff's upcoming panel participation in HUB's webinar on April 17th, “From Defense to Prevention: Strengthening Your Liability Risk Management Approach,” covering topics such as third-party litigation funding and its impact on the industry.   Listen to Jeff's wisdom, born from experience, on managing your risk career. Key Takeaways: [:01] About RIMS and RIMScast. [:14] Registration is open for RISKWORLD 2025. Engage Today and Embrace Tomorrow with RIMS, from May 4th through May 7th in Chicago, Illinois. Register at RIMS.org/RISKWORLD. [:25] After you register, visit your App Store, search for RIMS Events, and download the RIMS Events App. Select RISKWORLD 2025, load the show onto your phone, and start building your RISKWORLD itinerary! [:41] About this episode of RIMScast. Our guest is former RIMS Houston Chapter President, Jeff Strege. We will talk about his career and how ERM continues to play a pivotal role today. [1:08] RIMS-CRMP Workshops! As part of RIMS's continuing strategic partnership with Purima, we have a two-day course coming up on April 22nd and 23rd. Links to these courses can be found through the Certification page of RIMS.org and this episode's show notes. [1:28] Virtual Workshops! On June 12th, Pat Saporito will host “Managing Data for ERM” and will return on June 26th to present the very popular new course, “Generative AI for Risk Management”. [1:45] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [1:56] RISKWORLD registration is open. Engage Today and Embrace Tomorrow, from May 4th through 7th in Chicago. Register at RIMS.org/RISKWORLD. Also, remember that there will be lots of pre-conference workshops being held in Chicago just ahead of RISKWORLD. [2:14] These courses include “Applying and Integrating ERM,” “Captives as an Alternate Risk Financing Technique,” “Contractual Risk Transfer,” “Fundamentals of Insurance,” “Fundamentals of Risk Management,” RIMS-CRMP Exam Prep, and more! The links are in the show notes. [2:33] The Spencer Educational Foundation is having a Flash Sale for sponsorships at RISKWORLD! Sponsorship pricing has been reduced for the Spencer-CNA Pickleball Social on Saturday, May 3rd, and the Spencer-Gallagher Golf Tournament on Sunday, May 4th. [2:51] Sponsorships are still available for the Spencer-Sedgwick 5K Fun Run on Tuesday, May 6th. Visit Spencered.org/riskworld2025 to learn about these opportunities and more. Also, reach out to Spencer's Executive Director Megan Miller at MMiller@Spencered.org. [3:13] Our guest today is Jeff Strege. He is the Senior Director for Risk Management at Academy Sports + Outdoors. Academy is one of the U.S.'s largest sporting goods and outdoor stores with 301 locations across 21 states, as of March 2025. [3:33] Jeff is also a long-time RIMS member. He's the former president of the RIMS Houston Chapter and is a RIMS-CRMP holder. [3:41] In addition to his outstanding resume, Jeff will be lending his insight to the RIMS Webinar on April 17th, presented by HUB in their Ready for Tomorrow series. It's called “From Defense to Prevention: Strengthening Your Liability Risk Management Approach.” A link is in the notes. [4:01] In today's RIMScast interview, we will discuss how ERM has played a role in his career and how he manages risk in so many locations at the Academy. We will get a preview of his upcoming appearance on the Hub webinar and his thoughts on third-party litigation funding and its impact. [4:27] Interview! Jeff Strege, welcome to RIMScast! [4:45] As a Houstonian, Jeff grew up with Academy Sports + Outdoors. He's a long-term customer. In September 2020, Jeff promoted himself from customer to team member, although he still is an avid customer of Academy. [5:07] As the Academy brand is so well-known and beloved in Texas, Jeff has had the Risk Director role on his radar for many years. He had told his wife many times that if that role ever opened up at Academy, he would want to talk to them. In mid-2020, it did, and here he is! [5:29] Academy has 301 stores across 21 states as of March 7, 2025, and is headquartered in Katy, Texas, a Western suburb of Houston. Jeff graduated from Katy High School. [6:23] Academy Sports + Outdoors sells fun. They say “Have fun out there.” The items Academy sells are intended to help people be outdoors and active. Academy does a lot of work around product safety with manufacturers and suppliers, making sure they're sourcing safe products. [6:45] Academy Sports + Outdoors sells firearms and ammunition. Its goal is to be the most responsible retailer of those items in the country. [7:13] Academy Sports is responsible for following the laws of 21 states. Jeff has worked for national, multi-national, and global organizations, so he has worked with similar requirements. [7:48] Jeff worked for Sysco twice, first in the 90s and then in 2016 in a risk role similar to his current role at Academy Sports. Sysco went on a growth initiative while Jeff was there the second time and it was fun to be part of that but he couldn't pass up the opening at Academy. [8:23] Academy Sports + Outdoors has a risk department of 10 who report to Jeff. Jeff oversees the Enterprise Risk Management framework, the Insurance and Data Analytic functions, the Safety functions, and the Claim Management functions. [8:50] Jeff has three direct reports and they have functional contributors who are assigned to and report to them. Jeff's management style is to find the best possible people he can find. He's not a micro-manager. All of his staff are solid professionals who are good at what they do. [9:14] That allows Jeff to focus on strategy and executing strategic objectives while the staff keeps things working from day to day. Jeff reports to the General Counsel. In other companies, Jeff has reported to the General Counsel, HR, Treasury, or Finance. [9:42] Risk can logically report up a variety of chains to the leadership of an organization, as it touches so many aspects of the business. [10:22] Relative to firearms sales, Academy Sports has a compliance team to manage the process. They do an outstanding job. [10:39] When Jeff arrived at Academy Sports, one of his charges was to mature the ERM framework across the various organizational functions. Having the opportunity to work on that made Jeff a student of the business, which is one of the Academy's values. [11:09] Coming into the business, Jeff was fortunate to receive a safety culture already well-entrenched in the distribution centers. That team has been retooled over the years and continues to evolve as it trains and supports the operators in safe practices in their work. [11:45] Academy workers' compensation goal is to help team members recover so they can come back to work. They take a deliberate approach to working with them so they get the treatment they need, their benefits are paid timely, and their questions are answered. [12:11] Academy made a TPA change a couple of years ago that's given them more proactive tools. Both safety and claims are processes that Academy Sports continues to fine-tune. [12:25] The foundational strategy is “safety first.” If you're talking about managing claims but not about safety, there's a miss there, in terms of managing risk. [13:01] Plug Time! During this interview, we discuss the RIMS Texas Regional Conference 2025, held from August 4th through the 6th in San Antonio, Texas, at the Henry  B. Gonzalez Convention Center. That's where we held RISKWORLD 2018. [13:22] The day of this episode's release, April 15th, is the day registration opens for the RIMS Texas Regional Conference. You can get the Advance Rate from now through May 16th, 2025. A link is in this episode's show notes. You can also visit the events page of RIMS.org to register. [13:43] If you will be in the Dallas/Fort Worth area on April 17th, be sure to stop by Lonestar Park for DFW RIMS's 7th Annual Night at the Races. It will be a blast! Guest, Member, and Student tickets are available. Visit DFWRIMS.org and the link in this episode's show notes. [14:12] Let's Return to My Interview with Former RIMS Houston Chapter President Jeff Strege! [14:32] Jeff arrived at Academy Sports on Monday, September 28, 2020, and the company executed its Initial Public Offering on Friday, October 2nd, 2020. In preparing for the IPO, the company had built an ERM framework that helped inform the prospectus for investors. [14:59] When Jeff joined, he was charged with taking the framework foundation and building upon it to round out how Academy Sports views risk, scopes it, and manages it across the organization. It was a fascinating process. [15:21] He's gotten to know many good, smart people who are driving aspects of the business. [15:28] Every year, Academy Sports looks at ways to enhance the framework, to make sure it's as meaningful and informative to the leadership team and board as it can be. [15:54] The framework looks at ISO standards but most of it is inward-focused within the business of Academy Sports. What's going on in the world? How do we prevent or prepare for it? Should something occur, what strategies do we have to respond, react to, and recover from it? [16:39] Before the recent tariffs were passed, the risk team had discussed tariffs generically. Tariffs appear as subsidiary risks in a few places within the framework. Nobody in an organization can control what government leaders do. [17:22] In a way, sporting goods is a seasonal industry. Academy Sports + Outdoors sells a variety of different things and operates in a variety of climates. There's a holiday season and there are gift-giving holidays. The seasons for outdoor activities differ depending on location. [17:54] In Texas, Jeff grills and fishes year-round. It's different in a Northern climate with four distinct seasons. Hunting seasons are specifically defined. The things Academy Sports sells peak at different times of the year and the peaks sort of offset themselves. [18:25] The Academy Sports merchandising teams are diligent and deliberate in how they plan for cycling products for the seasons. [18:44] Holiday is the big season. In that, Academy Sports is like other retailers. Back-to-school time is also important. [18:57] The backyard grilling is Jeff's favorite section of the store. When he goes into the store with his wife he has to look at some grills. Jeff also works out and runs so there are several aspects of the store that he shops. [19:16] Academy sells location-specific licensed apparel. In Academy Sports + Outdoors in Houston, there is gear for the Astros, Texans, and Rockets. [19:49] From the standpoint of team member safety, Jeff refers to OSHA. Also, some states have more stringent safety requirements. Jeff's safety team drives consistency of practices and training across the footprint of the 21 states where Academy Sports + Outdoors operates. [20:36] Most of Jeff's work is done in Houston but his team gets out in the field periodically on a schedule. Jeff likes to go into the stores and distribution centers. That's where the business occurs. The work at Corporate supports the people who serve and interact with customers. [21:10] RIMS Webinars! Following the success of their recent webinar, HUB International returns for the next installment of their Ready for Tomorrow Series, “From Defense to Prevention: Strengthening Your Liability Risk Management Approach”. That session will be on April 17th. [21:29] Today's guest, Jeff Strege, is a panelist in that session! He's going to talk about it a little bit right after the break. [21:38] On April 24th, RiskConnect returns to deliver “Better Together: The Marriage of Insurable Risk and Business Continuity”. [21:45] Zurich's webinar, “Understanding Third Party Litigation Funding” was rescheduled to May 1st at 1:00 p.m. Eastern. If you were already registered for the original date, you are now registered for the May 1st session with Zurich. [22:09] On May 22nd, GRC, a TÜV SÜD Company, presents their newest session, “Asset Valuations in 2025: Managing Tariffs, Inflation, and Rising Insurance Scrutiny”. [22:22] More webinars will be announced soon and added to the RIMS.org/webinars page. Go there to register. Registration is complimentary for RIMS members. [22:33] Let's Return to my Interview with Jeff Strege! [22:46] Jeff will be joining RIMS on the HUB webinar about third-party litigation funding (TPLF) on April 17th, two days after the airing of this episode. Third-party litigation funding is a major issue for RIMS and the profession. [23:08] Academy Sports + Outdoors sees TPLF from time to time in litigated matters, but not often. The HUB webinar is largely focused on rising litigation costs and the rising value of litigated matters. Third-party funding is a driving force of that rise. [23:35] When there's a funding mechanism behind the damages claim by a plaintiff, there are interest obligations with that mechanism, which can be stiff. It does inflate the value of some matters. [24:13] Once Academy Sports + Outdoors learns third-party funding is present in a litigated matter, that's in the front of mind as they evaluate and proceed with trying to conclude the case. [24:32] In the HUB webinar on April 17th, Jeff will be discussing the client's experience, not only with TPFL but also around social engineering. There is a good panel put together for this discussion with varied perspectives that will offer a well-rounded conversation. [24:55] Panelist Bob Tyson of Tyson & Mendes, a defense lawyer in California, has creative approaches to managing and negotiating litigated cases. Panelist John Ferguson, Head of Excess Casualty at Zurich Insurance, brings an insurer's perspective to the webinar. [25:29] Panelist Carol Murphy of HUB is one of the best brokers Jeff has worked with. Jeff is looking forward to sharing the stage with this group, talking about managing claims litigation, prevention, and pre-litigation management. Safety is critical. Jeff will bring that up. [26:02] The link to the webinar is in the show notes. Register today! Registration is complimentary for RIMS members! You'll hear this webinar live with Jeff Strege of Academy Sports, Fred Ferguson of Zurich, Bob Tyson of Tyson & Mendes, and Carol Murphy of HUB. [26:34] Jeff has been involved with RIMS since the mid-1990s when he was with Sysco Foods for the first time and was elevated to the risk management role there. Starting with Houston, Jeff has been involved in various chapters in various capacities. [27:07] RIMS has been an important part of Jeff's career. He's gained solid relationships through RIMS that have yielded business relationships and relationships where he's been able to help others and be helped by them. RIMS will be very important to him as long as he works in risk. [27:51] Jeff was President of RIMS Houston for two years, until January of 2024. He serves on the board as Past President. [28:12] Having moved around the country and having held different roles, Jeff has met risk professionals from many areas. He says RIMS has high-quality chapters all over the country. The four Texas RIMS chapters have a lot of positive energy. [28:47] The chapters are working together with Justin's team in New York to host the first-ever Texas RIMS Regional Conference this August. Jeff is on the planning committee and he's excited about it. [29:04] The RIMS Texas Regional Conference will be held from August 4th through the 6th at the Henry B. Gonzalez Convention Center in San Antonio, on the River Walk, the site of RISKWORLD 2018. San Antonio is Jeff's favorite city in Texas. It's a wonderful host city. [29:30] There is a link in the show notes to the RIMS Texas Regional Conference 2025. Registration will open the week of the airing of this episode! [29:49] Jeff is a RIMS-CRMP holder. He earned that certification in November of 2019. He was excited to see RIMS introduce the certification. What he likes about CRMP is its governance focus. [30:23] Jeff had been doing risk management for a long time. The CRMP website has good sample test questions on it. He decided to work through the test questions several times. Then went and took the exam and scored pretty well, largely based on his experience. [30:48] Jeff says his ERM work over the years was helpful. The RIMS-CRMP is a good designation. Jeff appreciates that RIMS gives CRMP holders opportunities to network. He will continue to carry the designation as long as he is working. [31:09] Mos recertification points are CE-related. Jeff relies heavily on the Houston chapter's offerings and the sessions and seminars at RIMS functions. He appreciates the flexibility in terms of what qualifies, such as participation in broker-sponsored industry education. [31:50] Developing and delivering educational content is a favorite of Jeff's. He has served as Risk Manager in Residence (now Risk Manager on Campus). Jeff tells every risk manager it's amazing and they need to do it at least once. Jeff enjoys education and is always learning. [32:24] Jeff shares his advice for risk professionals. As Boomers in the industry start to retire, it's important to help the industry recruit, train, and young talent. It's a passion of Jeff's. [32:52] There are a few things Jeff would tell young professionals. One is you are the CEO of your career. Your career is your responsibility. Don't wait for a leader to bring opportunities or promotions to you. Be a student of your craft and trade. Set goals with plans to achieve them. [33:20] Jeff has managed his career that way by making strategic moves when it made sense for him to do so. He has no regrets. You're the CEO of your career, all in. Don't wait for others to act on your behalf. Whatever it is, be a student of your craft and seek opportunities to learn. [33:45] Grow your knowledge base, your experience, and your network. Jeff has benefited from RIMS in having a network of people who lean on each other and learn from each other. It's a wonderful thing! [33:58] Be a student of your business, wherever it is. Make connections within it. Seek out mentorships to learn on a broad basis what the business does and what its objectives are. You position yourself more visibly to add more value and to grow. [34:29] Jeff Strege, you have been such an inspiration today. I appreciate you so much for joining us here on RIMScast and being so giving with your time and wisdom! I look forward to seeing you at the first-ever Texas Regional 2025, August 4th through 6th in San Antonio! [34:48] Special thanks again to Jeff Strege for joining us here today on RIMScast! I look forward to seeing him at many RIMS events, including the first-ever RIMS Texas Regional Conference 2025, which will be held from August 4th through the 6th in San Antonio, Texas. [35:05] Register today through the link in this episode's show notes. [35:12] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [35:37] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [35:56] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [36:13] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [36:29] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [36:43] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [36:50] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Links: RISKWORLD 2025 — May 4‒7 | Register today! Download the RIMS Events app! Spencer's RISKWORLD Events — Register or Sponsor! RIMS Texas Regional 2025 – August 3‒5 | Advance registration rates are now open. DFW RIMS - 7th Annual Night at the Races / Lone Star Park – April 17, 2025 RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine RIMS Now The Strategic and Enterprise Risk Center Spencer Educational Foundation — General Grants 2026 — Application Dates Announcement: RIMS and The Institute for Internal Auditors' Strategic Alliance on Education Nominations for the Donald M. Stuart Award [Canada] RIMS Webinars: RIMS.org/Webinars “Ready for Tomorrow? From Defense to Prevention: Strengthening Your Liability Risk Management Approach” | Sponsored by Hub International | April 17, 2025 “Better Together: The Marriage of Insurable Risk and Business Continuity” | Sponsored by Riskonnect | April 24, 2025 “Understanding Third Party Litigation Funding” | Sponsored by Zurich | May 1, 2025 “Asset Valuations in 2025: Managing Tariffs, Inflation, and Rising Insurance Scrutiny” | Sponsored by GRC, a TÜV SÜD Company | May 22, 2025   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep with PARIMA | April 22‒23 Full RIMS-CRMP Prep Course Schedule   Upcoming Virtual Workshops: “Managing Data for ERM” | June 12 | Instructor: Pat Saporito  “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “Maintaining an Award-Winning ERM Program with Michael Zuraw” “Scenario Planning with the RIMS SERMC” “ERMotivation with Carrie Frandsen, RIMS-CRMP” “Risk Quantification Through Value-Based Frameworks” “Applying ERM Theory with Elise Farnham” “On Risk Appetite and Tolerance”   Sponsored RIMScast Episodes: “Understanding Third-Party Litigation Funding” | Sponsored by Zurich (New!) “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog (New!) “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Jeff Strege, MBA, ARM, RIMS-CRMP, Sr. Director, Risk Management, Academy Sports + Outdoors   Production and engineering provided by Podfly.  

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Justin and his guests, Denise Sobczak and Michael Zuraw, introduce the new RIMS paper: “The Pre-Mortem Method: Learning From Failure Without Actually Failing”. Unlike post-mortem analysis, a pre-mortem risk assessment attempts to learn from failure before a project even begins. This report highlights the advantages of implementing a pre-mortem risk assessment approach to strategic projects. Download the report to learn about the three steps to activate a pre-mortem assessment that fosters a better understanding of a project's overall objectives, and ultimately improves transparency, communication, and business outcomes. Justin, Michael, and Denise discuss implementation steps and frequency of pre-mortems in an organization. They cover ways of documentation and tracking insights from pre-mortem exercises, and tools for structuring an effective pre-mortem session. They explore how to involve participants and how to flip the script from naysaying to contributing insights. They consider the collateral benefits of involving your organization in a pre-mortem analysis. They share examples of how the pre-mortem works in their organizations.   Listen to gain insight into this innovative risk management tool to build upon the successes and achievements of your organization. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. Our topic is pre-mortem analysis, which we will explore with past and present members of the RIMS Strategic & Enterprise Risk Management Council. [:42] RIMS-CRMP Workshops! As part of RIMS's continuing strategic partnership with Purima, we have a two-day course coming up on April 22nd and 23rd. Links to these courses can be found through the Certification page of RIMS.org and this episode's show notes. [1:01] Virtual Workshops! On April 16th and 17th, Chris Hansen will lead “Managing Worker Compensation, Employer's Liability, and Employment Practices in the U.S.” [1:14] On June 12th, Pat Saporito will host “Managing Data for ERM” and will return on June 26th to present the very popular new course, “Generative AI for Risk Management”. [1:30] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [1:41] RISKWORLD registration is open. Engage Today and Embrace Tomorrow, May 4th through 7th in Chicago. Register at RIMS.org/RISKWORLD. Also, remember that there will be lots of pre-conference workshops being held in Chicago just ahead of RISKWORLD. [1:59] These courses include “Applying and Integrating ERM,” “Captives as an Alternate Risk Financing Technique,” “Contractual Risk Transfer,” “Fundamentals of Insurance,” “Fundamentals of Risk Management,” RIMS-CRMP Exam Prep, and more! The links are in the show notes. [2:18] In March, RIMS released a new professional report called “The Pre-Mortem Method: Learning from Failure Without Actually Failing.” The two authors of this report are joining me here today! They have both been RIMScast guests. [2:39] Denise Sobczak is the Director of Group Risk Management at the BIC Group and Michael Zuraw is the Senior Director of Global Enterprise Risk Management for Onsemi. [2:52] Denise is a former member and Michael is a current member of the RIMS Strategic & Enterprise Risk Management Council. Their paper, “The Pre-Mortem Method,” is available through the Risk Knowledge page of RIMS.org. Tap on the White Paper button on that page. [3:10] We're going to hear how Denise and Michael have used the pre-mortem method at their respective companies. We're going to give you tips on how to lead pre-mortem analysis discussions at your organizations whether for a big merger or unveiling a new product. [3:32] This conversation will continue on May 7th at RISKWORLD when Denise hosts “Pre-Mortem or Post-Mortem: If You Were a Patient, What Would Choose?” That session will be held in Room BC185. [3:47] Interview! Michael Zuraw and Denise Sobczak, welcome back to RIMScast! [3:55] Denise and Michael's paper is “The Pre-Mortem Method: Learning from Failure Without Actually Failing.” Pre-mortem analysis is a risk assessment approach that you apply to strategic projects. [4:13] The concept is simple. You assume that an initiative fails. Then you identify triggers of that failure and develop plans to avoid and mitigate them to achieve success. It was developed by Gary Klein and has been widely applied in the business world. [4:39] Michael says the approach was discovered by cognitive psychologists. It releases folks from some of the biases, such as groupthink and confirmation bias, that will muck up decisions. This approach encourages participation and takes risk identification to the next level. [5:07] Justin calls the paper an easy read that people can keep returning to. [5:22] The Strategic & ERM Council decided to do a track on scenario planning. One of their first shareouts was a paper on scenario planning with a segue on pre-mortem risk assessment on how to draw those scenarios. [5:44] Many things are going on, with a level of uncertainty in the external environment that drives uncertainty in the internal environment. As a risk practitioner, it's very important to have these tools. [5:59] Michael joined the Strategic & ERM Council a little over a year ago after they had started the scenario planning. He had already read the SERM Council paper on scenario planning with great interest. Michael is a fan of Gary Klein's and had used pre-mortems. [6:24] When Denise and others mentioned they were going to take the next step in their series of scenario planning to include a pre-mortem discussion, Michael immediately volunteered to be part of it. It was a topic he was familiar with and he had done some sessions on it already. [7:05] Denise explains a pre-mortem is one of many risk assessment tools available. There's no set number for how often an organization should perform one. The main attraction of this tool is its use when you are short on time and have few resources and you want a high-value output. [7:53] It's good to use a pre-mortem when there are a lot of cross-functional initiatives with interdependencies that create complexity and generate risks. [8:07] Michael thinks that for major strategic decisions, a pre-mortem should almost always be used. As you use it, you find out that it's very efficient and not complicated. You can learn from it to include contrarians in discussions to question all assumptions. It changes your risk culture. [8:52] Pieces of the pre-mortem method find their way into the way people approach everyday decisions, even without doing a formal pre-mortem analysis. A pre-mortem analysis is not difficult or expensive to do. As often as you think it provides value, have at it! [9:20] The primary thing a pre-mortem does is open the door to legitimizing doubt. It allows the group decision process to stay in inquiry not to be sucked into advocacy before all the risks are discussed and mitigated. [9:44] Michael notes that as the pre-mortem opens up concerns, they can be put on the table and discussed. The key is you have to take the next step which is to consider what you can change and improve your plan to prepare for the possibility of that risk and mitigate it. [10:08] The goal is to take what you've learned, feed it back into the decision process, and come out with a better plan than you had going in. [10:16] It's very key to get the insights and embed them into the company's core processes versus having a stand-alone tracker for the pre-mortem that you've done. If you've done a pre-mortem for a strategic initiative, integrate it into the status update reports for that initiative. [10:34] If the pre-mortem is related to an event, integrate it into regular management reviews, operating reviews, or even risk governance. Integrate insights that will help you into your core processes. [10:49] Denise and Justin discuss recording remote pre-mortem sessions on Zoom and transcribing them. Justin suggests recording even in-person sessions on Zoom for a transcript. [11:40] Michael says having a transcript of a pre-mortem helps because you want people to focus attention on the conversation and not on note-taking. Sometimes you want to go back and get some context. In-person meetings also allow seeing body language. [12:11] The point of this is to get it out there and talk about it. It's very interactive. [13:19] Pre-mortems are structured to picture a failure six months into the future. Then set a two-minute timer and ask everyone to write down what went wrong. Each one comes up with ideas without the group's influence and writes down key failure points that caused this outcome. [14:04] As a result, things that were just below the surface come out first. Even the staunchest advocate of the plan has to come up with something. The creativity of what could have gone wrong becomes an asset, not a detriment. [14:31] You're not a naysayer, you're an identifier. The basic premises of ERM are risk identification, risk prioritization, and risk response. A pre-mortem creates a more robust identification. You're a contributor. You've discussed something that you hadn't before. [14:54] Denise explains that a pre-mortem is a paradise for the naysayers because they don't have the burden to say it failed. We give that to them. It's not about being skeptical or negative but identifying the contributors that could have caused the failure and being part of the solution. [15:18] Plug Time! RIMS Webinars! On April 10th, Audit Board will present “What CISOs Want Risk Executives to Know About Cyber Risk in 2025”. [15:30] Following the success of their recent webinar, HUB International returns for the next installment of their Ready for Tomorrow Series, “From Defense to Prevention: Strengthening Your Liability Risk Management Approach”. That session will be on April 17th. [15:45] On April 24th, RiskConnect returns to deliver “Better Together: The Marriage of Insurable Risk and Business Continuity”. [15:54] More webinars will be announced soon and added to the RIMS.org/webinars page. Go there to register. Registration is complimentary for RIMS members. [16:05] Important Announcement! RIMS and the Institute of Internal Auditors have entered into an agreement to deliver a selection of the other group's educational programming to their members. Twenty-nine shared courses will be available to both association's members. [16:23] RIMS members can explore the IIA courses that are now available to them at See Courses Here. To access RIMS's complete selection of workshops, webinars, and courses, visit RIMS.org/Education. [16:42] Let's Get Back to our Discussion about Pre-Mortem Analysis with Michael Zurow and Denise Sobczak! [17:09] Denise says individuals who have had experience with failures can tap into that experience in new situations. Newcomers can offer a fresh perspective. The key is diversity of thought and experience. Make participants comfortable to express their opinions. [17:38] Watch out for those who would take over. As you facilitate the pre-mortem, make sure that you're engaging and that it's a responsive type of facilitation. There's no right or wrong answer when you're looking for triggers. Later on, you will prioritize. [18:22] Michael has been at Onsemi for 20 years with broad exposure in product line management and supply chain. Four and a half years ago, Onsemi had a new CO and much of the top management changed. The question was what did the stakeholders want from ERM. [18:44] There was some change in how they approached it. He did pre-mortems before and he has done them since. The key is broad participation of the players, broad perspectives, and leading it to say that we want to know what you think. We want to question our assumptions. [19:08] That basic approach is to try to make the plan better, not bring it down, trying to improve the likelihood of success. That plays through all types of corporate change. [19:35] Participants should not be in the top tier of leaders, but in middle management with some boots on the ground. The middle management group forms the culture and they know enough key details about what the planners are thinking and to ask, what if they're wrong? [20:14] Denise expects the participants to be the people who are knee-deep in the initiative and are the subject matter experts. You can also invite folks who are not in the initiative but who have a say from the legal, financial, and business support perspectives. [20:42] The number of participants depends on the setting. An in-person setting can accommodate 10 or 15. In a virtual setting, you can have eight to 10. You need to make sure that everyone can participate. [21:14] More RIMS Plugs! The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved in part by its collaboration with risk management and insurance educators across the U.S. and Canada. [21:33] Since 2010, Spencer has awarded over $3.3 million in general grants to support over 130 student-centered experiential learning initiatives at universities and RMI non-profits. [21:46] Spencer's 2026 application process will open on May 1st, 2025, and close on July 30th, 2025. General Grant awardees are typically notified at the end of October. Learn more about Spencer's General Grants through the Programs tab of SpencerEd.org. [22:06] Spencer has several events lined up before and during RISKWORLD 2025. On May 3rd, there's the Spencer-CNA Pickle Ball Social, on May 4th, the Spencer-Gallagher Golf Tournament, on May 5th, the Spencer Soiree, and on May 6th, the Spencer-Sedgwick 5K Fun Run. [22:25] You can register for or sponsor any of these through the links on this page or by visiting SpencerEd.org/riskworld2025. [22:35] The call for submissions for the RIMS Canada Conference, which will be held in Calgary from September 14th through the 17th, 2025, is now open. We want to hear from you! We are looking for dynamic, insightful presentations on key industry topics. [22:49] Topics may include are but not limited to alternative risk transfer, insurance, legal and regulatory, risk modification and loss control, the DEI Studio, the Thought Leader Stage, corporate sustainability, ESG, and more. [23:03] Submit your proposal by the submission deadline, Wednesday, April 16th at 11:59 p.m. Eastern Time. Visit RIMSCanadaConference.ca and the link in this episode's notes for information. [23:17] If you will be in the Dallas/Fort Worth area on April 17th, be sure to stop by Lone Star Park for DFW RIMS's 7th Annual Night at the Races. It's going to be a blast! Guest, member, and student tickets are available. Visit DFWRIMS.org and the link in this episode's show notes. [23:41] Let's Return to our Discussion about Pre-Mortem Analysis with Denise Sobczak and Michael Zurow! [24:02] Denise mentions different ways to measure the ROI of a pre-mortem, in the light of inherited risk impact before mitigation versus residual risk, post-mitigation. [24:16] For a consumer goods company like BIC, Denise says it is more sensible to tie the effectiveness of the pre-mortem exercise with the overall achievement of the strategic goals or the operating targets because you are changing as you go. [24:38] Michael says it's tough to measure the effectiveness of a pre-mortem. You're asking a team that has already been assembled to spend half a day looking at the plan and, at the end, asking if they learned something that helped improve the plan. [25:30] Is the plan or decision better the day after the pre-mortem than it was the day before? Was it worth the four hours? Would you suggest doing this again? Would you recommend it to your peer? Advocating for a pre-mortem indicates its value, way beyond the cost of doing it. [26:16] Denise stresses the collateral benefits of a pre-mortem. If you are facilitating this type of risk assessment, you will reach a lot of folks in the organization and help them think differently. They will think of the risk management department or the ERM practitioner as a resource to use. [26:37] There is some amplification from a showcase of value to the organization from your function. Denise says a pre-mortem never took a day for her. Once she applied a pre-mortem in a 20-minute phone call with all the constituents. They came up with 15 reasons it could fail. [27:02] A pre-mortem can be formal or informal. The informal pre-mortem is as efficient and it is quicker. You need to understand what the culture of your organization is. If it is very formal, adapt to that. Denise tends to work in more agile organizations. [27:36] Michael works for a company that is heavy in engineering. A pre-mortem takes about two hours there. Engineers want to solve problems and tell you why their solution to the problem is awesome! They want data and rationalization justification. [28:15] Part of it is the moderation. Say the goal of this meeting is to get the concerns and issues out on the table. Afterward, we'll do a quick prioritization so we can assign owners to address the next step of how this feeds back into improving the plan. [28:32] As everybody took two minutes to write down the issues, get them out on the table and rotate through the biggest issue from each person as quickly as you can, one at a time, so no one gets into a laundry list of items. Keep the discussion moving across all the participants. [28:55] What you get is honest dialog and everyone participates. If you do that, you'll avoid overcomplicating it. It can be very simple. It's structured to help you manage that. As long as you keep it moving, it will be fine. [29:12] On 1:45 p.m., on May 7th, at RISKWORLD, in Room 185BC. Denise will be presenting “Pre-Mortem or Post-Mortem: If You Were Patient, Which One Would You Choose?” Denise will be extending the dialog from the paper and this episode. [29:37] Denise will miss Michael on stage. They had a successful session together at the RIMS ERM Fall Conference. Now that the paper is published, the presentation will be more robust. [29:55] The presentation will cover what pre-mortem risk assessment entails. You basically assume the strategic project has failed. Then you identify the triggers of that failure and develop plans to avoid and mitigate them to achieve success. Then you monitor. [30:25] Once Denise goes through the fundamentals, she will take you through a hands-on exercise of applying this technique. She will give a business case and have the audience start solving it and finding triggers. It's very easy. It will give a sense of what this is all about. [30:52] Denise's aim is that the participants, with the presentation and the white paper, will have another skillset to apply and bring value to their organization. There will be audience participation to close out the last day of the education track at RISKWORLD. [31:20] Denise will have a full hour and then there will be more audience participation when the Second City takes the stage for the Conference Finale. [31:34] Justin recommends attendees check out Denise's solid one-hour presentation. She assures you there will be no coasting in her session! [31:59] It has been such a pleasure to see you both. I appreciate you taking the time. You wrote a wonderful paper. The link is in this episode's notes. Go to RIMS.org/riskknowledge to check it out. Press the White Paper button and it will pop right up. Thank you both so much! [32:18] Special thanks again to Michael Zuraw and Denise Sobczak for joining us here on RIMScast. A link to their paper, “The Pre-Mortem Method: Learning from Failure Without Actually Failing” is available through the Risk Knowledge of RIMS.org. A link is in this episode's notes. [32:35] Beyond the pages and this episode, Denise will be extending the dialog at RISKWORLD on May 7th at 1:45 p.m. local time. She will deliver “Pre-Mortem or Post-Mortem: If You Were a Patient, Which Would You Choose?” That session will be held in room 185BC. [32:52] Register in advance through the RIMS Events App. [32:55] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [33:24] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:41] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:59] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [34:16] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [34:30] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [34:37] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Links: Presented by the RIMS SERMC: “The Pre-Mortem Method: Learning From Failure Without Actually Failing” RISKWORLD 2025 — May 4‒7 | Register today! Spencer Educational Foundation — General Grants 2026 — Application Dates Spencer's RISKWORLD Events — Register or Sponsor! RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine RIMS Now Announcement: RIMS and The Institute for Internal Auditors' Strategic Alliance on Education RIMS Canada Conference 2025 | September 14‒17 | Calgary | Submit a session by April 16. DFW RIMS — 7th Annual Night at the Races / Lone Star Park – April 17, 2025 Nominations for the Donald M. Stuart Award [Canada] The Strategic and Enterprise Risk Center “Truly Long-Term Strategic Risk Management in Focus” — RIMS Q&A with Michael Zuraw (2019) RIMS Webinars: RIMS.org/Webinars “What CISOs Want Risk Executives to Know About Cyber Risk in 2025” | Sponsored by Auditboard | April 10, 2025 “Ready for Tomorrow? From Defense to Prevention: Strengthening Your Liability Risk Management Approach” | Sponsored by Hub International | April 17, 2025 “Better Together: The Marriage of Insurable Risk and Business Continuity” | Sponsored by Riskonnect | April 24, 2025 “Understanding Third-Party Litigation Funding: Its Importance and How You Can Contribute” | Sponsored by Zurich | May 1, 2025   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep with PARIMA | April 22‒23 Full RIMS-CRMP Prep Course Schedule   Upcoming Virtual Workshops: “Managing Worker Compensation, Employer's Liability and Employment Practices in the U.S.” | April 16‒17 | Instructor: Chris Hansen “Managing Data for ERM” | June 12 | Instructor: Pat Saporito  “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “Maintaining an Award-Winning ERM Program with Michael Zuraw” “Scenario Planning with the RIMS SERMC” “Q1 2025 Risks with Morgan O'Rourke” “ERMotivation with Carrie Frandsen, RIMS-CRMP” “Risk Quantification Through Value-Based Frameworks” “Applying ERM Theory with Elise Farnham” “On Risk Appetite and Tolerance”   Sponsored RIMScast Episodes: “Understanding Third-Party Litigation Funding” | Sponsored by Zurich (New!) “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog (New!) “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring Walmart ERM Director Michelle Black!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guests: Denise Sobczak, Director of Group Risk Management at the BIC Group Michael Zuraw, Senior Director of Global Enterprize Risk Management for Onsemi   Production and engineering provided by Podfly.  

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FreeBSD internship learnings, exciting developments coming to FreeBSD, running FreeNAS on DigitalOcean, Network Manager control for OpenBSD, OpenZFS User Conference Videos are here and batch editing files with ed. Headlines What I learned during my FreeBSD intership Hi, my name is Mitchell Horne. I am a computer engineering student at the University of Waterloo, currently in my third year of studies, and fortunate to have been one of the FreeBSD Foundation’s co-op students this past term (January to April). During this time I worked under Ed Maste, in the Foundation’s small Kitchener office, along with another co-op student Arshan Khanifar. My term has now come to an end, and so I’d like to share a little bit about my experience as a newcomer to FreeBSD and open-source development. I’ll begin with some quick background — and a small admission of guilt. I have been an open-source user for a large part of my life. When I was a teenager I started playing around with Linux, which opened my eyes to the wider world of free software. Other than some small contributions to GNOME, my experience has been mostly as an end user; however, the value of these projects and the open-source philosophy was not lost on me, and is most of what motivated my interest in this position. Before beginning this term I had no personal experience with any of the BSDs, although I knew of their existence and was extremely excited to receive the position. I knew it would be a great opportunity for growth, but I must confess that my naivety about FreeBSD caused me to make the silent assumption that this would be a form of compromise — a stepping stone that would eventually allow me to work on open-source projects that are somehow “greater” or more “legitimate”. After four months spent immersed in this project I have learned how it operates, witnessed its community, and learned about its history. I am happy to admit that I was completely mistaken. Saying it now seems obvious, but FreeBSD is a project with its own distinct uses, goals, and identity. For many there may exist no greater opportunity than to work on FreeBSD full time, and with what I know now I would have a hard time coming up with a project that is more “legitimate”. What I Liked In all cases, the work I submitted this term was reviewed by no less than two people before being committed. The feedback and criticism I received was always both constructive and to the point, and it commented on everything from high-level ideas to small style issues. I appreciate having these thorough reviews in place, since I believe it ultimately encourages people to accept only their best work. It is indicative of the high quality that already exists within every aspect of this project, and this commitment to quality is something that should continue to be honored as a core value. As I’ve discovered in some of my previous work terms, it is all too easy cut corners in the name of a deadline or changing priorities, but the fact that FreeBSD doesn’t need to make these types of compromises is a testament to the power of free software. It’s a small thing, but the quality and completeness of the FreeBSD documentation was hugely helpful throughout my term. Everything you might need to know about utilities, library functions, the kernel, and more can be found in a man page; and the handbook is a great resource as both an introduction to the operating system and a reference. I only wish I had taken some time earlier in the term to explore the different documents more thoroughly, as they cover a wide range of interesting and useful topics. The effort people put into writing and maintaining FreeBSD’s documentation is easy to overlook, but its value cannot be overstated. What I Learned Although there was a lot I enjoyed, there were certainly many struggles I faced throughout the term, and lessons to be learned from them. I expect that some of issues I faced may be specific to FreeBSD, while others may be common to open-source projects in general. I don’t have enough experience to speculate on which is which, so I will leave this to the reader. The first lesson can be summed up simply: you have to advocate for your own work. FreeBSD is made up in large part by volunteer efforts, and in many cases there is more work to go around than people available to do it. A consequence of this is that there will not be anybody there to check up on you. Even in my position where I actually had a direct supervisor, Ed often had his plate full with so many other things that the responsibility to find someone to look at my work fell to me. Admittedly, a couple of smaller changes I worked on got left behind or stuck in review simply because there wasn’t a clear person/place to reach out to. I think this is both a barrier of entry to FreeBSD and a mental hurdle that I needed to get over. If there’s a change you want to see included or reviewed, then you may have to be the one to push for it, and there’s nothing wrong with that. Perhaps this process should be easier for newcomers or infrequent contributors (the disconnect between Bugzilla and Phabricator definitely leaves a lot to be desired), but we also have to be aware that this simply isn’t the reality right now. Getting your work looked at may require a little bit more self-motivation, but I’d argue that there are much worse problems a project like FreeBSD could have than this. I understand this a lot better now, but it is still something I struggle with. I’m not naturally the type of person who easily connects with others or asks for help, so I see this as an area for future growth rather than simply a struggle I encountered and overcame over the course of this work term. Certainly it is an important skill to understand the value of your own work, and equally important is the ability to communicate that value to others. I also learned the importance of starting small. My first week or two on the job mainly involved getting set up and comfortable with the workflow. After this initial stage, I began exploring the project and found myself overwhelmed by its scale. With so many possible areas to investigate, and so much work happening at once, I felt quite lost on where to begin. Many of the potential projects I found were too far beyond my experience level, and most small bugs were picked up and fixed quickly by more experienced contributors before I could even get to them. It’s easy to make the mistake that FreeBSD is made up solely of a few rock-star committers that do everything. This is how it appears at face-value, as reading through commits, bug reports, and mailing lists yields a few of the same names over and over. The reality is that just as important are the hundreds of users and infrequent contributors who take the time to submit bug reports, patches, or feedback. Even though there are some people who would fall under the umbrella of a rock-star committer, they didn’t get there overnight. Rather, they have built their skills and knowledge through many years of involvement in FreeBSD and similar projects. As a student coming into this project and having high expectations of myself, it was easy to set the bar too high by comparing myself against those big committers, and feel that my work was insignificant, inadequate, and simply too infrequent. In reality, there is no reason I should have felt this way. In a way, this comparison is disrespectful to those who have reached this level, as it took them a long time to get there, and it’s a humbling reminder that any skill worth learning requires time, patience, and dedication. It is easy to focus on an end product and simply wish to be there, but in order to be truly successful one must start small, and find satisfaction in the struggle of learning something new. I take pride in the many small successes I’ve had throughout my term here, and appreciate the fact that my journey into FreeBSD and open-source software is only just beginning. Closing Thoughts I would like to close with some brief thank-you’s. First, to everyone at the Foundation for being so helpful, and allowing this position to exist in the first place. I am extremely grateful to have been given this unique opportunity to learn about and give back to the open-source world. I’d also like to thank my office mates; Ed: for being an excellent mentor, who offered an endless wealth of knowledge and willingness to share it. My classmate and fellow intern Arshan: for giving me a sense of camaraderie and the comforting reminder that at many moments he was as lost as I was. Finally, a quick thanks to everyone else I crossed paths with who offered reviews and advice. I appreciate your help and look forward to working with you all further. I am walking away from this co-op with a much greater appreciation for this project, and have made it a goal to remain involved in some capacity. I feel that I’ve gained a little bit of a wider perspective on my place in the software world, something I never really got from my previous co-ops. Whether it ends up being just a stepping stone, or the beginning of much larger involvement, I thoroughly enjoyed my time here. Recent Developments in FreeBSD Support for encrypted, compressed (gzip and zstd), and network crash dumps enabled by default on most platforms Intel Microcode Splitter Intel Spec Store Bypass Disable control Raspberry Pi 3B+ Ethernet Driver IBRS for i386 Upcoming: Microcode updater for AMD CPUs the RACK TCP/IP stack, from Netflix Voting in the FreeBSD Core Election begins today: DigitalOcean Digital Ocean Promo Link for BSD Now Listeners Running FreeNAS on a DigitalOcean Droplet Need to backup your FreeNAS offsite? Run a locked down instance in the cloud, and replicate to it The tutorial walks though the steps of converting a fresh FreeBSD based droplet into a FreeNAS Create a droplet, and add a small secondary block-storage device Boot the droplet, login, and download FreeNAS Disable swap, enable ‘foot shooting’ mode in GEOM use dd to write the FreeNAS installer to the boot disk Reboot the droplet, and use the FreeNAS installer to install FreeNAS to the secondary block storage device Now, reimage the droplet with FreeBSD again, to replace the FreeNAS installer Boot, and dd FreeNAS from the secondary block storage device back to the boot disk You can now destroy the secondary block device Now you have a FreeNAS, and can take it from there. Use the FreeNAS replication wizard to configure sending snapshots from your home NAS to your cloud NAS Note: You might consider creating a new block storage device to create a larger pool, that you can more easily grow over time, rather than using the boot device in the droplet as your main pool. News Roundup Network Manager Control for OpenBSD (Updated) Generalities I just remind the scope of this small tool: allow you to pre-define several cable or wifi connections let nmctl to connect automatically to the first available one allow you to easily switch from one network connection to an other one create openbox dynamic menus Enhancements in this version This is my second development version: 0.2. I've added performed several changes in the code: code style cleanup, to better match the python recommendations adapt the tool to allow to connect to an Open-wifi having blancs in the name. This happens in some hotels implement a loop as work-around concerning the arp table issue. The source code is still on the git of Sourceforge.net. You can see the files here And you can download the last version here Feedbacks after few months I'm using this script on my OpenBSD laptop since about 5 months. In my case, I'm mainly using the openbox menus and the --restart option. The Openbox menus The openbox menus are working fine. As explain in my previous blog, I just have to create 2 entries in my openbox's menu.xml file, and all the rest comes automatically from nmctl itself thanks to the --list and --scan options. I've not changed this part of nmctl since it works as expected (for me :-) ). The --restart option Because I'm very lazy, and because OpenBSD is very simple to use, I've added the command "nmctl --restart" in the /etc/apm/resume script. Thanks to apmd, this script will be used each time I'm opening the lid of my laptop. In other words, each time I'll opening my laptop, nmctl will search the optimum network connection for me. But I had several issues in this scenario. Most of the problems were linked to the arp table issues. Indeed, in some circumstances, my proxy IP address was associated to the cable interface instead of the wifi interface or vice-versa. As consequence I'm not able to connect to the proxy, thus not able to connect to internet. So the ping to google (final test nmctl perform) is failing. Knowing that anyhow, I'm doing a full arp cleanup, it's not clear for me from where this problem come from. To solve this situation I've implemented a "retry" concept. In other words, before testing an another possible network connection (as listed in my /etc/nmctl.conf file), the script try 3x the current connection's parameters. If you want to reduce or increase this figures, you can do it via the --retry parameter. Results of my expertise with this small tool Where ever I'm located, my laptop is now connecting automatically to the wifi / cable connection previously identified for this location. Currently I have 3 places where I have Wifi credentials and 2 offices places where I just have to plug the network cable. Since the /etc/apm/resume scripts is triggered when I open the lid of the laptop, I just have to make sure that I plug the RJ45 before opening the laptop. For the rest, I do not have to type any commands, OpenBSD do all what is needed ;-). I hotels or restaurants, I can just connect to the Open Wifi thanks to the openbox menu created by "nmctl --scan". Next steps Documentation The tool is missing lot of documentation. I appreciate OpenBSD for his great documentation, so I have to do the same. I plan to write a README and a man page at first instances. But since my laziness, I will do it as soon as I see some interest for this tool from other persons. Tests I now have to travel and see how to see the script react on the different situations. Interested persons are welcome to share with me the outcome of their tests. I'm curious how it work. OpenBSD 6.3 on EdgeRouter Lite simple upgrade method TL;DR OpenBSD 6.3 oceton upgrade instructions may not factor that your ERL is running from the USB key they want wiped with the miniroot63.fs image loaded on. Place the bsd.rd for OpenBSD 6.3 on the sd0i slice used by U-Boot for the kernel, and then edit the boot command to run it. a tiny upgrade The OpenBSD documentation is comprehensive, but there might be rough corners around what are probably edge cases in their user base. People running EdgeRouter Lite hardware for example, who are looking to upgrade from 6.2 to 6.3. The documentation, which gave us everything we needed last time, left me with some questions about how to upgrade. In INSTALL.octeon, the Upgrading section does mention: The best solution, whenever possible, is to backup your data and reinstall from scratch I had to check if that directive existed in the documentation for other architectures. I wondered if oceton users were getting singled out. We were not. Just simplicity and pragmatism. Reading on: To upgrade OpenBSD 6.3 from a previous version, start with the general instructions in the section "Installing OpenBSD". But that section requires us to boot off of TFTP or NFS. Which I don’t want to do right now. Could also use a USB stick with the miniroot63.fs installed on it. But as the ERL only has a single USB port, we would have to remove the USB stick with the current install on it. Once we get to the Install or Upgrade prompt, there would be nothing to upgrade. Well, I guess I could use a USB hub. But the ERL’s USB port is inside the case. With all the screws in. And the tools are neatly put away. And I’d have to pull the USB hub from behind a workstation. And it’s two am. And I cleaned up the cabling in the lab this past weekend. Looks nice for once. So I don’t want to futz around with all that. There must be an almost imperceptibly easier way of doing this than setting up a TFTP server or NFS share in five minutes… Right? iXsystems Boise Technology Show 2018 Recap OpenZFS User Conference Slides & Videos Thank you ZFS ZSTD Compression Pool Layout Considerations ZFS Releases Helping Developers Help You ZFS and MySQL on Linux Micron OSNEXUS ZFS at Six Feet Up Flexible Disk Use with OpenZFS Batch editing files with ed what’s ‘ed’? ed is this sort of terrifying text editor. A typical interaction with ed for me in the past has gone something like this: $ ed help ? h ? asdfasdfasdfsadf ? Basically if you do something wrong, ed will just print out a single, unhelpful, ?. So I’d basically dismissed ed as an old arcane Unix tool that had no practical use today. vi is a successor to ed, except with a visual interface instead of this ? surprise: Ed is actually sort of cool and fun So if Ed is a terrifying thing that only prints ? at you, why am I writing a blog post about it? WELL!!!! On April 1 this year, Michael W Lucas published a new short book called Ed Mastery. I like his writing, and even though it was sort of an april fool’s joke, it was ALSO a legitimate actual real book, and so I bought it and read it to see if his claims that Ed is actually interesting were true. And it was so cool!!!! I found out: how to get Ed to give you better error messages than just ? that the name of the grep command comes from ed syntax (g/re/p) the basics of how to navigate and edit files using ed All of that was a cool Unix history lesson, but did not make me want to actually use Ed in real life. But!!! The other neat thing about Ed (that did make me want to use it!) is that any Ed session corresponds to a script that you can replay! So if I know Ed, then I can use Ed basically as a way to easily apply vim-macro-like programs to my files. Beastie Bits FreeBSD Mastery: Jails -- Help make it happen Video: OpenZFS Basics presented by George Wilson and Matt Ahrens at Scale 16x back in March 2018 DragonFlyBSD’s IPFW gets highspeed lockless in-kernel NAT A Love Letter to OpenBSD New talks, and the F-bomb Practical UNIX Manuals: mdoc BSD Meetup in Zurich: May 24th BSD Meetup in Warsaw: May 24th MeetBSD 2018 Tarsnap Feedback/Questions Seth - First time poudriere Builder Farhan - Why we didn't go FreeBSD architech - Encryption Feedback Dave - Handy Tip on setting up automated coredump handling for FreeBSD Send questions, comments, show ideas/topics, or stories you want mentioned on the show to feedback@bsdnow.tv

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