Podcasts about teladoc

Welcome back to the Pear Healthcare Playbook! Every week, we'll be getting to know trailblazing healthcare leaders and diving into building a digital health business from 0 to 1.We would greatly appreciate if you took a moment to listen to the episode on either Apple or Spotify and leave us a rating! Your support helps our guests' insights reach a larger audience!Today we're grateful to get to know Amar Kendale,  Co-founder and President of Homeward, a company reinventing how care is delivered in rural America. Amar has spent the last 20 years building healthcare products that make life better for patients, providers, and health plans. At Homeward he is focused on improving access to care in rural communities. Before that, he helped grow Livongo from an early-stage startup to its $18B acquisition by Teladoc, where he became Chief Product Officer.In this episode, we're diving into how Homeward started, the challenges in building in rural health, how Homeward operates and gets paid, and how the company hopes to scale and navigate the upcoming year. 

In our July replay episode, Dr. Karinn Glover, an Assistant Professor of Psychiatry at the Albert Einstein College of Medicine, explored burnout, the unique stressors that healthcare workers face and resources that can help. In our July Key Note, Dr. Glover discusses the role empathy plays – tuning into others' feelings as well as our own – in building supportive relationships that are key to battling burnout.  The Takeaway  We want to hear from you! Please complete our survey: 1199SEIUBenefits.org/member-feedback   Drop us a line at our social media channels: Facebook // Instagram // YouTube.  Find a mental health therapist through the Benefit Funds' Provider Directory: www.1199SEIUBenefits.org/find-a-provider   Connect with a therapist online through Teladoc: www.Teladoc.com or (800) TELADOC (835-2362).    Visit the Healthy Minds section of our Healthy Living Resource Center for additional information and resources: www.1199SEIUBenefits.org/healthyminds    For additional support, call our Wellness Member Assistance Program: (646) 473-6900.    Contact our partners at the National Alliance on Mental Illness (NAMI) for a wide variety of community resources: www.naminycmetro.org .    Reach out to the New York State Office of Mental Health Emotional Support Helpline at (844) 863-9314.  Guest Bio    Karinn Glover, MD, MPH, is an Assistant Professor of Psychiatry at the Albert Einstein College of Medicine, where she teaches psychopharmacology and aspects of psychotherapy to Psychiatry and Family Medicine residents. Her decade-plus experience as a psychiatrist and leader in the practice of integrated care and workplace mental health has informed her approach to health equity, Diversity, Equity, Inclusion and Belonging (DEI+B), and the styles of leadership that produce organizational success. Dr. Glover attended SUNY Downstate College of Medicine and obtained a Master of Public Health from Columbia University's Mailman School of Public Health via the highly competitive Macy Scholars Program. 

Eric Topol (00:06):Hello, this is Eric Topol from Ground Truths, and I'm delighted to welcome Owen Tripp, who is a CEO of Included Health. And Owen, I'd like to start off if you would, with the story from 2016, because really what I'm interested in is patients and how to get the right doctor. So can you tell us about when you lost your hearing in your right ear back, what, nine years ago or so?Owen Tripp (00:38):Yeah, it's amazing to say nine years, Eric, but obviously as your listeners will soon understand a pretty vivid memory in my past. So I had been working as I do and noticed a loss of hearing in my right ear. I had never experienced any hearing loss before, and I went twice actually to a sort of national primary care chain that now owned by Amazon actually. And they described it as eustachian tube dysfunction, which is a pretty benign common thing that basically meant that my tubes were blocked and that I needed to have some drainage. They recommended Sudafed to no effect. And it was only a couple weeks later where I was walking some of the senior medical team at my company down to the San Francisco Giants game. And I was describing this experience of hearing loss and I said I was also losing a little bit of sensation in the right side of my face. And they said, that is not eustachian tube dysfunction. And well, I can let the story unfold from there. But basically my colleagues helped me quickly put together a plan to get this properly diagnosed and treated. The underlying condition is called vestibular schwannoma, even more commonly known as an acoustic neuroma. So a pretty rare benign brain tumor that exists on the vestibular nerve, and it would've cost my life had it not been treated.Eric Topol (02:28):So from what I gather, you saw an ENT physician, but that ENT physician was not really well versed in this condition, which is I guess a bit surprising. And then eventually you got to the right ENT physician in San Francisco. Is that right?Owen Tripp (02:49):Well, the first doctor was probably an internal medicine doctor, and I think it's fair to say that he had probably not seen many, if any cases. By the time I reached an ENT, they were interested in working me up for what's known as sudden sensorineural hearing loss (SSHL), which is basically a fancy term for you lose hearing for a variety of possible pathologies and reasons, but you go through a process of differential diagnosis to understand what's actually going on. By the time that I reached that ENT, the audio tests had showed that I had significant hearing loss in my right ear. And what an MRI would confirm was this mass that I just described to you, which was quite large. It was already about a centimeter large and growing into the inner ear canal.Eric Topol (03:49):Yeah, so I read that your Stanford brain scan suggested it was about size of a plum and that you then got the call that you had this mass in your brainstem tumor. So obviously that's a delicate operation to undergo. So the first thing was getting a diagnosis and then the next thing was getting the right surgeon to work on your brain to resect this. So how did you figure out who was the right person? Because there's only a few thousand of these operations done every year, as I understand.Owen Tripp (04:27):That's exactly right. Yeah, very few. And without putting your listeners to sleep too early in our discussion, what I'll say is that there are a lot of ways that you can actually do this. There are very few cases, any approach really requires either shrinking or removing that tumor entirely. My size of tumor meant it was really only going to be a surgical approach, and there I had to decide amongst multiple potential approaches. And this is what's interesting, Eric, you started saying you wanted to talk about the patient experience. You have to understand that I'm somebody, while not a doctor, I lead a very large healthcare company. We provide millions of visits and services per year on very complex medical diagnoses down to more standard day-to-day fare. And so, being in the world of medical complexity was not daunting on the basics, but then I'm the patient and now I have to make a surgical treatment decision amongst many possible choices, and I was able to get multiple opinions.Owen Tripp (05:42):I got an opinion from the House clinic, which is closer to you in LA. This is really the place where they invented the surgical approach to treating these things. I also got an approach shared with me from the Mayo Clinic and one from UCSF and one from Stanford, and ultimately, I picked the Stanford team. And these are fascinating and delicate structures as you know that you're dealing with in the brain, but the surgery is a long surgery performed by multiple surgeons. It's such an exhausting surgery that as you're sort of peeling away that tumor that you need relief. And so, after a 13 hour surgery, multiple nights in the hospital and some significant training to learn how to walk and move and not lose my balance, I am as you see me today, but it was possible under one of the surgical approaches that I would've lost the use of the right side of my face, which obviously was not an option given what I given what I do.Eric Topol (06:51):Yeah, well, I know there had to be a tough rehab and so glad that you recovered well, and I guess you still don't have hearing in that one ear, right?Owen Tripp:That's right.Eric Topol:But otherwise, you're walking well, and you've completely recovered from what could have been a very disastrous type of, not just the tumor itself, but also the way it would be operated on. 13 hours is a long time to be in the operating room as a patient.Owen Tripp (07:22):You've got a whole team in there. You've got people testing nerve function, you've got people obviously managing the anesthesiology, which is sufficiently complex given what's involved. You've got a specialized ENT called a neurotologist. You've got the neurosurgeon who creates access. So it's quite a team that does these things.Eric Topol (07:40):Yeah, wow. Now, the reason I wanted to delve into this from your past is because I get a call or email or whatever contact every week at least one, is can you help me find the right doctor for such and such? And this has been going on throughout my career. I mean, when I was back in 20 years ago at Cleveland Clinic, the people on the board, I said, well, I wrote about it in one of my books. Why did you become a trustee on the board? And he said, so I could get access to the right doctor. And so, this is amazing. We live in an information era supposedly where people can get information about this being the most precious part, which is they want to get the right diagnosis, they want to get the right treatment or prevention, whatever, and they can't get it. And I'm finding this just extraordinary given that we can do deep research through several different AI models and get reports generated on whatever you want, but you can't get the right doctor. So now let's go over to what you're working on. This company Included Health. When did you start that?Owen Tripp (08:59):Well, I started the company that was known as Grand Rounds in 2011. And Grand Rounds still to this day, we've rebranded as Included Health had a very simple but powerful idea, one you just obliquely referred to, which is if we get people to higher quality medicine by helping them find the right level and quality of care, that two good things would happen. One, the sort of obvious one, patients would get better, they'd move on with their lives, they'd return to health. But two and critically that we would actually help the system overall with the cost burden of unnecessary, inappropriate and low quality care because the coda to the example you gave of people calling you looking for a physician referral, and you and I both know this, my guess is you've probably had to clean plenty of it up in your career is if you go to the wrong doctor, you don't get out of the problem. The problem just persists. And that patient is likely to bounce around like a ping pong ball until they find what they actually need. And that costs the payers of healthcare in this country a lot of money. So I started the company in 2011 to try to solve that problem.Eric Topol (10:14):Yeah, one example, a patient of mine who I've looked after for some 35 years contacted me and said, a very close friend of mine lives in the Palm Springs region and he has this horrible skin condition and he's tortured and he's been to six centers, UCSF, Stanford, Oregon Health Science, Eisenhower, UCLA, and he had a full workup and he can't sleep because he's itching all the time. His whole skin is exfoliating and cellulitis and he had biopsies everywhere. He's put on all kinds of drugs, monoclonal antibodies. And I said to this patient of mine I said, I don't know, this is way out of my area. I checked at Scripps and turns out there was this kind of the Columbo of dermatology, he can solve any mystery. And the patient went to see him, and he was diagnosed within about a minute that he had scabies, and he was treated and completely recovered after having thousands and thousands of dollars of all these workups at these leading medical centers that you would expect could make a diagnosis of scabies.Owen Tripp (11:38):That's a pretty common diagnosis.Eric Topol (11:40):Yeah. I mean you might expect it more in somebody who was homeless perhaps, but that doesn't mean it can't happen in anyone. And within the first few minutes he did a scrape and showed the patient under the microscope and made a definitive diagnosis and the patient to this day is still trying to pay all his bills for all these biopsies and drugs and whatnot, and very upset that he went through all this for over a year and he thought he wanted to die, it was so bad. Now, I had never heard of Included Health and you have now links with a third of the Fortune 100 companies. So what do you do with these companies?Owen Tripp (12:22):Yeah, it's pretty cool. These companies, so very large organizations like Walmart and JPMorgan Chase and the rest of the big pioneers of American industry and business put us in as a benefit to help their employees have the same experience that I described to provide almost Eric Topol like guidance service to help people find access to high quality care, which might be referring them into the community or to an academic medical center, but often is also us providing care delivery ourselves through on-demand primary care, urgent care, behavioral health. And now just last year we introduced a couple of our first specialty lines. And the idea, Eric, is that these companies buy this because they know their employees will love it and they do. It is often one of, if not the most highly rated benefits available. But also because in getting their employees better care faster, the employees come back to work, they feel more connected to the company, they're able to do better and safer and higher quality work. And they get more mileage out of their health benefits. And you have to remember that the costs of health benefits in this country are inflating even in this time of hyperinflation. They're inflating faster than anything else, and this is one of most companies, number one pain points for how they are going to control their overall budget. So this is a solution that both give them visibility to controlling cost and can deliver them an excellent patient experience that is not an offer that they've been able to get from the traditional managed care operators.Eric Topol (14:11):So I guess there's a kind of multidimensional approach that you're describing. For one, you can help find a doctor that's the right doctor for the right patient. And you're also actually providing medical services too, right?Owen Tripp (14:27):That's right.Eric Topol (14:30):Are these physicians who are employed by Included Health?Owen Tripp (14:34):They are, and we feel very strongly about that. We think that in our model, we want to train people, hire people in a specific way, prepare them for the kind of work that we do. And there's a lot we could spend time talking about there, but one of the key features of that is teamwork. We want people to work in a collaborative model where they understand that while they may be expert in one specific thing that is connected to a service line, they're working in a much broader team in support of the member, in support of that patient. And we talk about the patients being very first here, and you and I had a laugh on this in the past, so many hospitals will say we're patient first. So many managed care companies will say they're patient first, but it is actually hard the way that the system is designed to truly be patient first. At Included Health, we measure whether patients will come back to us, whether they tell their friends about us, whether they have high quality member satisfaction and are they living more healthy days. So everybody gets surveyed for patient reported outcomes, which is highly unusual as you know, to have both the clinical outcomes and the patient reported outcomes as well.Eric Topol (15:41):Is that all through virtual visits or are there physical visits as well?Owen Tripp (15:47):Today that is all through virtual visits. So we provide 24/7/365 access to urgent care, primary care, behavioral health, the start of the specialty clinic, which we launched last year. And then we provide support for patients who have questions about how these things are going to be billed, what other benefits they have access to. And where appropriate, we send them out to care. So obviously we can't provide all the exams virtually. We can't provide everything that a comprehensive physical would today, but as you and I know that is also changing rapidly. And so, we can do things to put sensors and other observational devices in people's homes to collect that data positively.Eric Topol (16:32):Now, how is that different than Teladoc and all these other telehealth based companies? I mean because trying to understand on the one hand you have a service that you can provide that can be extremely helpful and seems to be relatively unique. Whereas the other seems to be shared with other companies that started in this telehealth space.Owen Tripp (16:57):I think the easiest way to think about the difference here is how a traditional telemedicine company is paid and how we're paid because I think it'll give you some clue as to why we've designed it the way we've designed it. So the traditional telehealth model is you put a quarter in the jukebox, you listen to a song when the song's over, you got to get out and move on with the rest of your life. And quite literally what I mean is that you're going to see one doctor, one time, you will never see that same doctor again. You are not going to have a connected experience across your visits. I mean, you might have an underlying chart, but there's not going to be a continuity of care and follow up there as you would in an integrated setting. Now by comparison, and that's all derived from the fact that those telehealth companies are paid by the drink, they're paid by the visit.Owen Tripp (17:49):In our model, we are committing to a set of experience goals and a set of outcomes to the companies that you refer to that pay our bill. And so, the visits that our members enjoy are all connected. So if you have a primary care visit, that is connected to your behavioral health visit, which is great and is as it should be. If you have a primary care appointment where you identify the need for follow-up cardiology for example. That patient can be followed through that cardiology visit that we circle back, that we make sure that the patient is educated, that he or she has all their questions answered. That's because we know that if the patient actually isn't confident in what they heard and they don't follow through on the plan, then it's all for naught. It's not going to work. And it's a simple sort of observation, but it's how we get paid and why we think it's a really important way to think about medicine.Eric Topol (18:44):So these companies, and they're pretty big companies like Google and AT&T and as you said, JPMorgan and the list goes on and on. Any one of the employees can get this. Is that how it works?Owen Tripp (18:56):That's right, that's right. And even better, most of what I've described to you today is at a low or zero cost to them. So this is a very affordable, easy way to access care. Thinking about one of our very large airline clients the other day, we're often dealing with their flight crews and ramp agents at very strange hours in very strange places away from home, so that they don't have to wait to get access to care. And you can understand that at a basic humanitarian level why that's great, but you can also understand it from a safety perspective that if there is something that is impeding that person's ability to be functioning at work, that becomes an issue for the corporation itself.Eric Topol (19:39):Yeah, so it's interesting you call it included because most of us in the country are excluded. That is, they don't have any way to turn through to get help for a really good referral. Everything's out of network if they are covered and they're not one of the fortunate to be in these companies that you're providing the service for. So do you have any peers or are there any others that are going to come into this space to help a lot of these people that are in a tough situation where they don't really have anyone to turn to?Owen Tripp (20:21):Well, I hope so. Because like you, I've dedicated my career to trying to use information and use science and use in my own right to bring along the model. At Included Health, we talk about raising the standard of care for everybody, and what we mean by that is, we actually hope that this becomes a model that others can follow. The same way the Cleveland Clinic did, the same way the Mayo Clinic did. They brought a model into the world that others soon try to replicate, and that was a good thing. So we'd like to see more attempt to do this. The reality is we have not seen that because unfortunately the old system has a lot of incentives in place to function exactly the way that it is designed. The health system is going to maximize the number of patients that correspond to the highest paying procedures and tests, et cetera. The managed care company is going to try to process the highest number of claims, work the most efficient utilization management and prior authorization, but left out in the middle of all of that is the patient. And so, we really wanted to build that model with the patient at the center, and when I started this company now over a decade ago, that was just a dream that we could do that. Now serving over 10 million members, this feels like it's possible and it feels like a model others could follow.Eric Topol (21:50):Yeah, well that was what struck me is here you're reaching 10 million people. I'd never heard of it. I was like, wow. I thought I try to keep up with things. But now the other thing I wanted to get into you with is AI. Obviously, that has a lot of promise in many different ways. As you know, there are some 12 million diagnostic serious errors a year in the US. I mean you were one, I've been part of them. Most people have been roughed up one way or another. Then there's 800,000 Americans who have disability or die from these errors a year, according to Johns Hopkins relatively recent study. So one of the ways that AI could help is accuracy. But of course, there's many other ways it can help make the lives of both patients helping to integrate their data and physicians to go through a patient's records and set points of their labs and all sorts of other things. Where do you see AI fitting into the model that you've built?Owen Tripp (22:58):Well, I'll give you two that I'm really excited about, that I don't think I hear other people talking about. And again, I'm going to start with that patient, with that member and what he or she wants and needs. One and Eric, bear with me, this is going to sound very banal, but one is just making sense of these very complicated plan documents and explanations of benefits. I'm aware of how well-trained you are and how much you've written. I believe you are the most published in your field. I believe that is a fact. And yet if I showed you a plan description document and an explanation of benefit and I asked you, Eric, could you tell me how much it's going to cost to have an MRI at this facility? I don't think you would've any way of figuring that out. And that is something that people confront every single day in this country. And a lot of people are not like you and me, in that we could probably tolerate a big cost range for that MRI. For some people that might actually be the difference between whether they eat or not, or get their kids prescription or not.Owen Tripp (24:05):And so, we want to make the questions about what your benefits cover and how you understand what's available to you in your plan. We want to make that really easy and we want to make it so that you don't have to have a PhD in insurance language to be able to ask the properly formatted question. As you know, the foundation models are terrific at that problem. So that's one.Eric Topol (24:27):And that's a good one, that's very practical and very much needed. Yeah.Owen Tripp (24:32):The second one I'm really excited about, and I think this will also be near and dear to your heart, is AI has this ability to be sort of nonjudgmental in the best possible way. And so, if we have a patient on a plan to manage hypertension or to manage weight or to manage other elements of a healthy lifestyle. And here we're not talking about deep science, we're just talking about what we've known to work for a long period of time. AI as a coach to help follow through on those goals and passively take data on how you're progressing, but have behind it the world's greatest medical team to be able to jump in when things become more acute or more complex. That's an awesome tool that I think every person needs to be carrying around, so that if my care plan or if my goal is about sleeping better, if my goal is about getting pregnant, if my goal is about reducing my blood pressure, that I can do that in a way that I can have a conversation where I don't feel as a patient that I'm screwing up or letting somebody down, and I can be honest with that AI.Owen Tripp (25:39):So I'm really excited about the potential for the AI as an adjunct coach and care team manager to continue to proceed along with that member with medical support behind that when necessary.Eric Topol (25:55):Yeah, I mean there's a couple of things I'd say about that. Firstly, the fact that you're thinking it from the patient perspective where most working in AI is thinking it from the clinician perspective, so that's really important. The next is that we get notifications, and you need to not sit every hour or something like that from a ring or from a smartwatch or whatever. That isn't particularly intelligent, although it may be needed. The point is we don't get notifications like, what was your blood pressure? Or can you send a PDF of your heart rhythm or this sort of thing. Now the problem too is that people are generating lots of data just by wearing a smartwatch or a fitness band. You've got your activity, your sleep, your heart rate, and all sorts of things that are derivatives of that. No less, you could have other sensors like a glucose monitoring and on and on. No less your electronic health record, and there's no integration of any of this.Eric Topol (27:00):So this idea that we could have a really intelligent AI virtual coach for the patient, which as you said could have connects with a physician as needed, bringing in the data or bringing in some type of issue that the doctor needs to attend to, but it doesn't seem like anything is getting done. We have the AI capabilities, but nothing's getting done. It's frustrating because I wrote about this in 2019 in the Deep Medicine book, and it's just like some of the most sophisticated companies you would think Apple, for the ring Oura and so many others. They have the data, but they don't integrate anything, and they don't really set up notifications for patients. How are we going to get out of this rut?Owen Tripp (27:51):We are producing oil tankers of data around personal experience and not actually turning that into positive energy for what patients can do. But I do want to be optimistic on this point because I actually think, and I shared this with you when we last saw each other. Your thinking was ahead of the time, but foundational for people like me to say, we need to go actually make that real. And let me explain to you what I mean by making it real. We need to bring together the insight that you have an elevated heart rate or that your step count is down, or that your sleep schedule is off. We need to bring that together with the possibility of connecting with a medical professional, which these devices do not have the ability to do that today, and nor do those companies really want to get in that business. And also make that context of what you can afford as a patient.Owen Tripp (28:51):So we have data that's suggestive of an underlying issue. We have a medical team that's prepared to actually help you on that issue. And then we have financial security to know that whatever is identified actually will be paid for. Now, that's not a hard triangle conceptually, but no one of those companies is actually interested in all the points of the triangle, and you have to be because otherwise it's not going to work for the patient. If your business is in selling devices. Really all I'm thinking about is how do I sell devices and subscriptions. If my business is exclusively in providing care, that's really all I'm thinking about. If my business is in managing risk and writing insurance policies, that's really all I'm thinking about. You have to do all those three things in concert.Eric Topol (29:34):Yeah, I mean in many ways it goes back to what we were talking about earlier, which is we're in this phenomenal era of information to the fifth power. But here we are, we have a lot of data from multiple sources, and it doesn't get integrated. So for example, a person has a problem and they don't know what is the root cause of it. Let's say it's poor sleep, or it could be that they're having stress, which would be manifest through their heart rate or heart rate variability or all sorts of other metrics. And there's no intelligence provided for them to interpret their data because it's all siloed and we're just not really doing that for patients. I hope that'll happen. Hopefully, Included Health could be a lead in that. Maybe you can show the way. Anyway, this has been a fun conversation, Owen. It's rare that I've talked in Ground Truths with any person running a company, but I thought yours.Eric Topol (30:36):Firstly, I didn't know anything about it and it's big. And secondly, that it's a kind of a unique model that really I'm hoping that others will get involved in and that someday we'll all be included. Maybe not with Included Health, but with better healthcare in this country, which is certainly not the norm, not the routine. And also, as you aptly pointed out at terrible costs with all sorts of waste, unnecessary tests and that sort of thing. So thanks for what you're doing and I'll be following your future efforts and hopefully we can keep making some strides.Owen Tripp (31:15):We will. And I wanted to say thanks for the conversation too and for your thinking on these topics. And look, I want to leave you just with a quick dose of optimism, and you and I both know this. The American system at its best is an extraordinary system, unrivaled in the world, in my opinion. But we do have to have more people included. All the services need to be included in one place. When we get there, we're going to really see what's possible here.Eric Topol (31:40):I do want to agree with you that if you can get to the right doctor and if you can afford it, that is ideally covered by your insurance. It is a phenomenal system, but getting there, that's the hard part. And every day people are confronted. I'm sure, thousands and thousands with serious condition either to get the diagnosis or the treatment, and they have a really rough time. So anyway, so thank you and I really appreciate your taking the time to meet with me today.****************************************************************Thanks for listening, watching, reading and subscribing to Ground Truths.An update on Super Agers:It is ranked #5 on the New York Times bestseller list (on the list for 4th time)https://www.nytimes.com/books/best-sellers/advice-how-to-and-miscellaneous/New podcastsPBS Walter Isaacson, Amanpour&Co Factually, With Adam ConoverPeter Lee, Microsoft Researchhttps://x.com/MSFTResearch/status/1943460270824714414If you found this interesting PLEASE share it!That makes the work involved in putting these together especially worthwhile.Thanks to Scripps Research, and my producer, Jessica Nguyen, and Sinjun Balabanoff for video/audio support.All content on Ground Truths—its newsletters, analyses, and podcasts, are free, open-access.Paid subscriptions are voluntary and all proceeds from them go to support Scripps Research. They do allow for posting comments and questions, which I do my best to respond to. Please don't hesitate to post comments and give me feedback. Let me know topics that you would like to see covered.Many thanks to those who have contributed—they have greatly helped fund our summer internship programs for the past two years. Get full access to Ground Truths at erictopol.substack.com/subscribe

Listen as we talk about recognizing burnout with Dr. Karinn Glover, a board-certified physician and psychiatrist and clinician with Montefiore Health System. Dr. Glover helps us examine the unique stressors that healthcare workers face, the symptoms of burnout and when to ask for help. She offers insights and strategies for getting the support you need, from DIY remedies like self-care to professional care and how to find it. Dr. Glover also runs down some outside influences that can contribute to burnout and what you can do to overcome them.   The Takeaway    Find a mental health therapist through the Benefit Funds' Provider Directory: www.1199SEIUBenefits.org/find-a-provider.   Connect with a therapist online through Teladoc: www.Teladoc.com  or (800) TELADOC (835-2362).   Visit the Healthy Minds section of our Healthy Living Resource Center for additional information and resources: www.1199SEIUBenefits.org/healthyminds/    For additional support, call our Wellness Member Assistance Program: (646) 473-6900.   Contact our partners at the National Alliance on Mental Illness (NAMI) for a wide variety of community resources: www.naminycmetro.org.   Reach out to the New York State Office of Mental Health Emotional Support Helpline at (844) 863-9314.   Guest Bio   Karinn Glover, MD, MPH, is an Assistant Professor of Psychiatry at the Albert Einstein College of Medicine, where she teaches psychopharmacology and aspects of psychotherapy to Psychiatry and Family Medicine residents. Her decade-plus experience as a psychiatrist and leader in the practice of integrated care and workplace mental health has informed her approach to health equity, Diversity, Equity, Inclusion and Belonging (DEI+B), and the styles of leadership that produce organizational success. Dr. Gloverattended SUNY Downstate College of Medicine and obtained a Master of Public Health from Columbia University's Mailman School of Public Health via the highly competitive Macy Scholars Program.

Stefan Waldhauser, Tech-Investor und wikifolio-Manager, analysiert nüchtern den KI-Hype, erklärt seine neue Value-Strategie und zeigt, warum Geduld beim Investieren entscheidend ist. Teladoc, Tesla, Lyft und Warner Bros. Discovery stehen im Fokus – mit klaren Meinungen und spannenden Einsichten. Warum er Privatanlegern einen systematischen Ansatz empfiehlt und welche Titel er für unterschätzt hält, erfährst du im Podcast.

In the latest episode of The Beat Podcast, host Sandy Vance discusses the transformative role of artificial intelligence (AI) in healthcare with Anmol Medan, CEO of RadiantGraph. They talk about how AI and Intelligent Personalization can improve the member experience with health plans. Their conversation also highlights the ongoing challenges in consumer engagement within the healthcare sector. RadiantGraph aims to bridge the gap by utilizing AI and machine learning to enhance consumer engagement for large healthcare organizations, particularly in the realm of health plans. If you have any questions about RadiantGraph, reach out to Anmol via LinkedIn or email him at anmolmedan@radiantgraph.com. In this episode, they talk about:❤️‍

 Teladoc è la storia di una rivoluzione annunciata e poi svanita. Prometteva di cambiare per sempre la sanità, e per un attimo c'era riuscita: nel pieno della pandemia era diventata il simbolo della nuova medicina digitale, la punta di diamante della telemedicina globale. Ma oggi è solo una meteora che si trascina tra bilanci in rosso, concorrenza spietata e un'identità sempre più confusa. Il video di oggi è un viaggio crudo e documentato nei numeri dell'ultimo 10-K e dell'ultima trimestrale: 1 miliardo di perdita netta nel 2024, ricavi stagnanti, un goodwill svalutato di 790 milioni e costi di marketing che bruciano cassa a ritmi insostenibili. BetterHelp, che doveva essere la gallina dalle uova d'oro, cala dell'8%, mentre la concorrenza — da Amazon a GoodRx — mangia fette di mercato ogni trimestre. Il management? Più vicino al retail che alla medicina. E il vero problema è strategico: Teladoc è passata dall'essere un leader visionario a un intermediario sempre più inutile, mentre il mondo della sanità digitale evolve senza aspettarla. Una crisi strutturale, più che ciclica. E la domanda resta: è solo un passo falso… o un declino irreversibile? 

Hybrid care teams, blending in-person and virtual care, are improving efficiency, patient satisfaction, and return on investment. In this episode, Tammy Cress, Senior Vice President of Clinical Innovation and Solutions at Teladoc Health, discusses how Teladoc is addressing workforce challenges in healthcare by using digital solutions and hybrid care teams. Tammy explains the importance of listening to the market to design technology products that help health systems transform their care delivery models. She also highlights the use of hybrid care teams, which blend in-person and virtual care to improve efficiency, patient satisfaction, and return on investment. Additionally, Tammy shares insights from a recent market survey that indicates a significant increase in the adoption of telehealth and positive perceptions of its quality. Tune in to learn how Teladoc Health is driving change in healthcare delivery through technology and innovative care models! Resources: Connect with and follow Tammy Cress on LinkedIn. Learn more about Teladoc on their LinkedIn and website. Email Tammy directly here.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Justin and his guest, Kirti Mutatkar, discuss Kirti's journey to become President & CEO of UnitedAg and President of HCAA. Kirti speaks of her master's degrees in microbiology and finance, and how they work together in healthcare risk. Justin and Kirti explore stress awareness and mental health awareness and how these issues are managed at UnitedAg. Kirti tells how she wove attention to compassion and empathy into the fabric of healthcare administration at UnitedAg, and what that means for the financial success of the organization. She notes the significant growth of UnitedAg under her leadership, and how the scientific method of experimentation played a major role in that growth.   Kirti shares her advice for leading healthcare with compassion, and the roles supervisors and managers can play in looking for tell-tale signs of mental health needs. Listen to Kirti's leadership wisdom that may work in your organization. Key Takeaways: [:01] About RIMS and RIMScast. [:14] Registration is open for RISKWORLD 2025. Engage Today and Embrace Tomorrow with RIMS, from May 4th through May 7th in Chicago, Illinois. Register at RIMS.org/RISKWORLD. [:25] After you register, visit your App Store, search for RIMS Events, and download the RIMS Events App. Select RISKWORLD 2025, load the show onto your phone, and start building your RISKWORLD itinerary! [:41] About this episode of RIMScast. We will talk about healthcare risk and mental health awareness with Kirti Mutatkar, CEO and President of United Ag and the President of the Health Care Administrators Association. We're going to get a unique risk philosophy, today. [1:13] RIMS-CRMP Workshops! RIMS is co-hosting an intensive four-day program which is your gateway to achieving two prestigious certifications, the DRI Certified Business Continuity Professional (CBCP) and the RIMS Certified Risk Management Professional (RIMS-CRMP). [1:33] This workshop will be held from May 19th through the 22nd in collaboration with DRI International. Links to these courses can be found through the Certification page of RIMS.org and this episode's show notes. [1:48] Virtual Workshops! On June 12th, Pat Saporito will host “Managing Data for ERM” and she will return on June 26th to present the very popular new course, “Generative AI for Risk Management”. [2:05] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [2:16] RISKWORLD registration is open. Engage Today and Embrace Tomorrow, from May 4th through 7th in Chicago. The opening Keynote has been announced. It's official. Martha Stewart will kick things off in the Skyline Ballroom, on May 5th. Register at RIMS.org/RISKWORLD. [2:35] Also, remember that there will be lots of pre-conference workshops being held in Chicago just ahead of RISKWORLD. These courses include “Applying and Integrating ERM,” “Captives as an Alternate Risk Financing Technique,” and more! The links are in the show notes. [2:51] The Spencer Educational Foundation is having a Flash Sale for sponsorships at RISKWORLD! Sponsorship pricing has been reduced for the Spencer-CNA Pickleball Social on Saturday, May 3rd, and the Spencer-Gallagher Golf Tournament on Sunday, May 4th. [3:10] Sponsorships are still available for the Spencer-Sedgwick 5K Fun Run on Tuesday, May 6th. Visit Spencered.org/riskworld2025 to learn about these opportunities and more. Also, reach out to Spencer's Executive Director Megan Miller at MMiller@Spencered.org. [3:32] April is Stress Awareness Month and May is Mental Health Awareness Month. I wanted to get a fresh perspective through a risk management or risk-management-adjacent lens, which is why I reached out to today's guest. [3:49] Kirti Mutatkar is the President and CEO of UnitedAg in California and also the President, serving a two-year term, of the Health Care Administrators Association not for profit. [4:01] We will learn about her fascinating career journey and how leading with empathy has reduced turnover and retained value at UnitedAg. [4:10] Interview! Kirti Mutatkar, welcome to RIMScast!  [4:37] Kirti came to the U.S. to do her Master's when she was 20. She was going to study microbiology and do her PhD in genetics and biotech. Her circumstances changed and she explored getting an MBA. She got a Master's in finance. This was in Connecticut. [5:15] Kirti moved to California and looked for work. She applied at UnitedAg, to work for “a year or two.” Each year since then, UnitedAg has grown like crazy, with many innovations. Kirti has never felt that she has been there so long, she could do it in her sleep. [6:06] For Kirti, it's exciting every day to come to work. She was the CFO and transitioned  10 years ago to become the CEO. [6:25] Kirti was a member of HCAA for several years and is now President for a two-year term. The HCAA is very aligned with Kirti's thinking. She learns something with every conference she attends and every board meeting. [7:36] Kirti says, if everybody in the room feels it's their idea, and it's because of them we have succeeded, and you know you've played a role in that, that's success. [8:02] Kirti says a microbiologist, or any scientist, is constantly running experiments, and learning from experiments. Kirti says UnitedAg is a lab. HCAA is a lab. They're testing out things and trying to see what works and what does not work. [8:36] You understand the risks to the healthcare industry at a deeper level by doing experiments. You watch the results and you learn from them. You create feedback loops and grow. [8:53] Under Kirti's leadership, UnitedAg has tripled in size over the last couple of years, based on experimentation, learning, and adapting. That's what being a science student had taught her. [9:14] From the finance standpoint, in the position of impacting change, just looking at the financial statements and getting a quick picture of what's happening, was one of the best things Kirti could have done for herself in the role of CEO. [9:39] As a CEO, you have a strong CFO behind you. Understanding from a financial standpoint and a risk standpoint what that risk means to the financial, has been a big part of Kirti's success at UnitedAg. Her knowledge of science and finance works well for her organizations. [10:15] UnitedAg has around 110 employees. It has an underwriting department for its health plan. [10:45] Kirti believes her interest in the scientific method of testing hypotheses relating to the human side of risk and finance is what she brings to UnitedAg. [11:25] Kirti explains her upcoming plans for underwriting models for employer group risk and administrative costs. She is testing out opening the books, educating, and working with employer groups. [12:33] With Mental Health Awareness Month in May, Kirti discusses mental health in the agricultural community. She has been thinking of this since COVID-19. Ag workers did not have the choice of working from home. They were out in the fields. [13:15] There was a lot of uncertainty around what COVID-19 meant. In 2020, the need surfaced to provide some form of benefit for mental health. Culturally, in the ag industry, there is a stigma around mental health care. There is a lot of stress in production agriculture. [13:54] Kirti decided to run an experiment. She proposed to the board to use some of the innovation dollars set aside to offer a mental health benefit free of cost to all the members, with no copays and nothing going to the deductible, and doing it for one year. [14:28] It was a huge risk. They didn't look at the financial impact. They said, there's a need for mental health; let's do it for a year. They offered it and it became a huge impact. [14:56] A lot of people did seek out that benefit and used it. UnitedAg used Care Navigators to see what level of care a member's need was, and based on that need, provide that care. They found that some needed much care but more of the risk is in the early stages of need. [15:59] In the earlier stages, individuals may not realize they need care. Kirti stresses identifying the initial need for mental health care. Providing care initially can prevent chronic conditions. Not just for health plan cost, but from a human standpoint, you don't want that to go there. [16:33] UnitedAg spends a lot of time understanding mental health. Are you just having an anxious day today or are you having chronic anxiety? With the Chief Medical Officer, UnitedAg is spending time determining the tell-tale signs of anxiety to identify and help people with it. [16:59] Free access to mental health care, using Teladoc, Spring Health, other vendors, and the Member Advocacy Department at UnitedAg can be as simple as getting on a call and talking through anxiety, whether it's caused by environmental issues like flooding, or other stresses. [18:14] Kirti says UnitedAg is seeing anxiety around ICE deportations as labor is a big part of agriculture. There are a lot of people who come to work in the ag industry and then go back home. [18:39] Employees have anxiety over whether they will be there tomorrow. Employers have anxiety over whether they'll have access to labor tomorrow. [19:12] Uncertainty creates anxiety. The ups and downs of life create anxiety. [19:28] Plug Time! RIMS Webinars! Zurich's webinar, “Understanding Third-Party Litigation Funding” will be held on May 1st at 1:00 p.m. Eastern. Then RIMS takes a little break from webinars. [19:43] On May 22nd, webinars are back with GRC, a TÜV SÜD Company, and their newest session, “Asset Valuations in 2025: Managing Tariffs, Inflation, and Rising Insurance Scrutiny”. [19:55] On May 29th, Origami Risk returns to present “Strategic Risk Financing in an Unstable Economy: Leveraging Technology for Efficiency and Cost Reduction”. On June 5th, Zywave joins us to discuss “Today's Escalating Risk Trajectory: What's the Cause and What's the Solution?” [20:17] More webinars will be announced soon and added to the RIMS.org/Webinars page. Go there to register. Registration is complimentary for RIMS members. [20:29] Spencer Educational Foundation will be present at RISKWORLD 2025. Spencer's Grants Program is starting soon. [20:38] Spencer's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [20:51] Since 2010, Spencer has awarded over $3.3 million in General Grants to support over 130 student-centered experiential learning initiatives at universities and RMI non-profits. Spencer's 2026 application process will open on May 1st, 2025, and close on July 30th, 2025. [21:14] General Grant awardees are typically notified at the end of October. Learn more about Spencer's General Grants through the Programs tab of SpencerEd.org. [21:25] On the 7th of October, the New Jersey RIMS Chapter will return to the beautiful Fiddler's Elbow Country Club in Bedminster, New Jersey for their Annual Charity Golf/Pickleball Event. [21:37] Registration is open and the event proceeds are used to fund the chapter's Spencer and Kids' Chance Scholarships. It was the filming location for the upcoming movie sequel Happy Gilmore 2. For more information, and to register, please NewJersey.RIMS.org. [21:59] Let's Return to My Interview with Kirti Mutatkar! [22:07] Justin remarks on Kirti leading with compassion and empathy. Both at HCAA and as CEO of UnitedAg, she puts humans at the center. People remind her it's a business, but she has found that using compassion and empathy has an impact on real numbers. [23:26] Kirti reminds people she has a degree in finance and is a businessperson. UnitedAg has tripled in size. It is a quarter-billion-dollar trust. Its admin costs are very low and its loss ratio is very low. It's done very well financially. [23:53] Kirti makes a decision based on the financial aspect of it and then fits in the compassion and empathy. Eventually, compassion has a big impact on the financial. Now at HCAA, people are looking at how compassion translates into numbers. UnitedAg is a perfect example of it. [24:52] Some people may want to look at it purely from a business standpoint. Kirti feels that adding compassion and empathy manages the risk factor and has a financial impact. It's better for your business than you think it is. It's not a fluff word, you can show it in numbers. [25:52] Kirti is part of the Claims Committee at UnitedAg. Appeals come in and they make decisions on what can or cannot be approved. There is legal representation, client representation, and financial representation. Kirti shares an example of a mental health appeal. [26:41] The appeal was denied and Kirti listened to the compliance and financial positions for why it was denied. She didn't feel right about it, and after the meeting, she reached out to the employer. Then she came back to the committee and asked them to rethink it. [27:34] The committee found a solution within the compliance needs, to approve the claim. In the future, that employer will be apt to renew with UnitedAg because trust was created and help was provided to the employee. It was a financial decision that started with compassion. [29:16] UnitedAG's customer retention is over 90%. That speaks for itself. [29:26] RIMS Plug! From Ryan Harris, upcoming Keynote on the Main Stage on May 6th at RISKWORLD 2025, “Greetings RIMS members and global risk professionals! I'm Ryan Harris, Champion of Super Bowl 50, best-selling author, and award-winning broadcaster. [29:46] “I'm thrilled to be your Main Stage Keynote for RISKWORLD 2025, where we will discuss the transformative five steps to building a championship team and leading to winning! You can learn more about me and my story by listening to RIMScast. [30:01] ”And more than anything, make sure to register for RISKWORLD 2025 by visiting RIMS.org/riskworld. I'm so thrilled to see you and I'm looking forward to us building together so that you can reach your greatest success!” [30:16] Thank you, again, Ryan. We look forward to seeing you at RISKWORLD 2025 on May 6th. A link to Ryan's episode of RIMScast, #325, is in this episode's show notes. Get a preview of the Super Bowl Champion and remember to register for RISKWORLD 2025. [30:33] Let's Return to the Conclusion of Our Interview with Kirti Mutatkar! [30:46] Kirti says that bringing mental health into the Enterprise Risk Management strategy starts with the HR department. UnitedAg does a lot of training around mental health. There are good products available, but just saying we have this product, as a check mark, is not enough. [31:16] Go deeper, listen to your members, and train your supervisors and managers to identify some of the tell-tale signs of needs and bring them forward. Kirti's Chief of Staff remarked to her that physical scars can be seen, but mental scars cannot be shown. [31:49] You have to go deeper to understand mental scars. Spread the word. Talk to your employees and HR teams. Be OK with someone getting emotional at work. Give them a safe space and a trusting environment. Everybody goes through anxiety and stress. [32:20] Providing a safe space does more than providing a program. Engaging, building relationships, and having a connection would be helpful. [32:35] As a CEO, Kirti's biggest takeaway is to maintain a connection with everybody. She tries to do that as much as possible. She goes to CEO lunches and roundtables and is constantly talking to people. You never know what someone will say or do that is a tell-tale sign of need. [33:06] Kirti's advice for risk management professionals is to go a little deeper. Don't take things at face value. Take a step back and ask what is the true problem. Go one or two layers deeper looking for the real issues. Understanding the issue is good from a risk standpoint. [33:50] Are there not enough mental health professionals or should we look at the model for how we provide care for people? [34:10] Kirti also has a podcast, This Is Ag!, available on Spotify and other podcast platforms. She loves podcasting! The reason behind it is relationship and connection. It's to tell people what ag is all about. This year's focus will be on the ground workers and telling their stories. [34:58] There is so much to learn from agriculture! A lot of things still happen with a handshake in agriculture. There's a lot of trust and a lot of relationship and connection. Kirti loves working in the industry. She's very grateful for that. [35:14] Kirti tells what she likes about leading a not-for-profit organization. She runs it as a business but the core of it is the mission it serves. HCAA serves the underserved and she is testing how compassion and empathy play a role in the process. [35:44] Special thanks again to Health Care Administrators Association President and UnitedAg President and CEO, Kirti Mutatkar. There is a link to her podcast, This Is Ag!, in this episode's show notes.b Let her know you heard her first on RIMScast. [36:02] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [36:30] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [36:48] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [37:06] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [37:22] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [37:36] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [37:44] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Links: RISKWORLD 2025 — May 4‒7 | Register today! Download the RIMS Events app! Spencer's RISKWORLD Events — Register or Sponsor! LAST CALL! RIMS Texas Regional 2025 — August 3‒5 | Advance registration rates now open. RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine RIMS Now The Strategic and Enterprise Risk Center Spencer Educational Foundation — General Grants 2026 — Application Dates This Is Ag! — Podcast, Hosted by Kirti Mutatkar RIMS Webinars: RIMS.org/Webinars “Understanding Third Party Litigation Funding” | Sponsored by Zurich | May 1, 2025 “Asset Valuations in 2025: Managing Tariffs, Inflation, and Rising Insurance Scrutiny” | Sponsored by GRC, a TÜV SÜD Company | May 22, 2025 “Strategic Risk Financing in an Unstable Economy: Leveraging Technology for Efficiency and Cost Reduction” | Sponsored by Origami Risk | May 29, 2025 “Today's Escalating Risk Trajectory: What's the Cause & What's the Solution?” | Sponsored by Zywave | June 5, 2025   Upcoming RIMS-CRMP Prep Virtual Workshops: CBCP & RIMS-CRMP Exam Prep Virtual Bootcamp: “Mastering Business Continuity & Risk Management” | May 19‒22, 2025 | In Collaboration with DRI International Full RIMS-CRMP Prep Course Schedule “Managing Data for ERM” | June 12 | Instructor: Pat Saporito  “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “Risk and Leadership Patterns with Super Bowl Champion Ryan Harris” (RISKWORLD 2025 Keynote) “Maintaining an Award-Winning ERM Program with Michael Zuraw” “National Nurses Week 2021: How COVID-19 Has Impacted the Nursing Profession with Dr. Sophia Thomas and Vicki Good” “Mental Health in the Workplace with Darcy Gruttadaro” (2021)   Sponsored RIMScast Episodes: “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company (New!) “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Kirti Mutatkar on LinkedIn Kirti Mutatkar, CEO and President of United Ag   Production and engineering provided by Podfly.  

If you've been side-eyeing the rise of AI in mental health, this episode of Practical for Your Practice is one you don't want to miss. Dr. David Cooper, Executive Director of Therapists in Tech and member of the APA's Mobile Health Tech Advisory Committee (AND one of our EBP Conference 2025 PMI workshop presenters), joins us for a down-to-earth and engaging deep dive into what AI actually means for therapists. Spoiler: it's not Skynet. Dr. Cooper breaks down the basics of generative AI, including what GPT really stands for and why therapists shouldn't fear it—but should understand it. He explains how AI is being used in the behavioral health field with a focus on doing so ethically. This episode is your permission slip to play. Whether you're AI-curious or totally intimidated, you'll walk away with practical tips, reassuring insights, and a renewed sense of purpose. So go ahead—press play, stay curious, and start exploring how AI can actually help you do your job better. David Cooper, PsyD. is a digital health expert who is currently the Executive Director of Therapists in Tech, the largest organization of clinicians in digital mental health. He has worked with organizations like the US Department of Defense, the AMA and FDA, Teladoc and many top hospitals in the US on their digital health strategies and portfolios.Resources mentioned in this episode: Therapists in TechDr. Cooper's PMI workshop: Ethics in Digital Health: A Guide on How to Approach the New Way We Practice Pre-Meeting Institute (May 6th, 1pm - 4pm ET)Practical for Your Practice voice mail: speakpipe.com/cdpp4pPractical for Your Practice email: cdp-podcast-ggg@usuhs.edu Calls-to-action: Check out Therapists in TechRegister for Ethics in Digital Health: A Guide on How to Approach the New Way We Practice Pre-Meeting Institute (May 6th, 1pm - 4pm ET)Subscribe to the Practical for Your Practice PodcastSubscribe to The Center for Deployment Psychology Monthly Email at https://deploymentpsych.org/CDP-MED-Opt-In

Blue Orca Capital's allegations against BetterHelp and highlights growing tensions in tech-enabled labor platforms. BetterHelp is accused of using AI to replace human therapists, driven by cost pressures and incentive structures. The case reflects broader risks as AI begins to reshape trust, quality, and business models in two-sided marketplaces. Therapists allegedly use AI to engage patients: Customers reported robotic replies and confirmed AI usage through detection tools, raising concerns about trust and ethics in mental healthcare.Incentives and burnout drive AI reliance: Therapists are paid by word count and overloaded with 60+ patients per week, making AI an easy shortcut to meet performance targets.Business slowdown exposes deeper cracks: BetterHelp's user base, revenue growth, and profit margins are all declining, while Teladoc faces accounting scrutiny and leadership turnover. Watch, listen or read the full insight at https://www.bravesea.com/blog/ai-therapist-problem Get transcripts, startup resources & community discussions at www.bravesea.com WhatsApp: https://whatsapp.com/channel/0029VakR55X6BIElUEvkN02e TikTok: https://www.tiktok.com/@jeremyau Instagram: https://www.instagram.com/jeremyauz Twitter: https://twitter.com/jeremyau LinkedIn: https://www.linkedin.com/company/bravesea English: Spotify | YouTube | Apple Podcasts Bahasa Indonesia: Spotify | YouTube | Apple Podcasts Chinese: Spotify | YouTube | Apple Podcasts Vietnamese: Spotify | YouTube | Apple Podcasts

About Tammy Cress:Tammy Cress is the Senior Vice President of Clinical Innovation and Solutions at Teladoc Health. As a nurse by background, Tammy leads a cross-functional team to develop and evolve solutions that enable care transformation at scale while addressing the health systems' most challenging problems.Things You'll Learn:Listening to the market and designing technology to fit the needs of health systems is crucial for effective care transformation.Hybrid care teams, blending in-person and virtual care, are improving efficiency, patient satisfaction, and return on investment.Telehealth adoption is on the rise. Twenty-five percent of care is now delivered virtually, and perceptions of its quality are increasing.Enterprise telehealth solutions and the incorporation of AI tools can scale efficiencies and improve care outcomes.Care teams will have more time to spend with patients and deliver better-quality care through improved collaboration and technology.Resources:Connect with and follow Tammy Cress on LinkedIn.Learn more about Teladoc on their LinkedIn and website.Email Tammy directly here.

In 2020, telemedicine company Teladoc acquired remote patient monitoring company Livongo for a record $18.5 billion, creating a $38 billion entity. Today, the combined company is worth less than a tenth of that.Rebecca Mitchell, who spent years as a product leader at both companies, reveals how this landmark healthcare deal fell short of expectations despite strong underlying products, and what we can learn from it.We also get her insights on the need for physician innovators, and how she came to co-found Scrub Capital.We cover:

Die Aktien von NVIDIA tendieren nach den Quartalszahlen leicht freundlich, mit den Kursen von Salesforce unter Druck. Insgesamt fällt das Ertragsbild erneut uneinheitlich aus. Wir sehen bei Ebay, Sweetgreen, Teladoc und Pulte Storage in Folge der Zahlen Verkaufsdruck. Ambaralla, Snowflake, Nutanix, Vistra und Norwegian Cruise profitieren hingegen von den Zahlen. Bei den Aktien von Walgreens geht es wegen eines Berichts der Financial Times bergauf. Wie vor einigen Wochen spekuliert, plant der Investor Sycamore Partners das Unternehmen zu übernehmen und von der Börse zu nehmen. Es wird ebenfalls gemeldet, dass Brillen-Kette Warby Parker von dem Kaufhausriesen Target übernommen wird. Nach dem Closing wird es mit den Zahlen von Dell und HP Inc. weiterhin spannend. Abonniere den Podcast, um keine Folge zu verpassen! ____ Folge uns, um auf dem Laufenden zu bleiben: • Facebook: http://fal.cn/SQfacebook • Twitter: http://fal.cn/SQtwitter • LinkedIn: http://fal.cn/SQlinkedin • Instagram: http://fal.cn/SQInstagram

Die Aktien von NVIDIA tendieren nach den Quartalszahlen leicht freundlich, mit den Kursen von Salesforce unter Druck. Insgesamt fällt das Ertragsbild erneut uneinheitlich aus. Wir sehen bei Ebay, Sweetgreen, Teladoc und Pulte Storage in Folge der Zahlen Verkaufsdruck. Ambaralla, Snowflake, Nutanix, Vistra und Norwegian Cruise profitieren hingegen von den Zahlen. Bei den Aktien von Walgreens geht es wegen eines Berichts der Financial Times bergauf. Wie vor einigen Wochen spekuliert, plant der Investor Sycamore Partners das Unternehmen zu übernehmen und von der Börse zu nehmen. Es wird ebenfalls gemeldet, dass Brillen-Kette Warby Parker von dem Kaufhausriesen Target übernommen wird. Nach dem Closing wird es mit den Zahlen von Dell und HP Inc. weiterhin spannend. Ein Podcast - featured by Handelsblatt. +++Erhalte einen exklusiven 15% Rabatt auf Saily eSIM Datentarife! Lade die Saily-App herunter und benutze den Code wallstreet beim Bezahlen: https://saily.com/wallstreet +++ +++EXKLUSIVER NordVPN Deal ➼ https://nordvpn.com/Wallstreet Jetzt risikofrei testen mit einer 30-Tage-Geld-zurück-Garantie!+++ +++ Alle Rabattcodes und Infos zu unseren Werbepartnern findet ihr hier: https://linktr.ee/wallstreet_podcast +++ Der Podcast wird vermarktet durch die Ad Alliance. Die allgemeinen Datenschutzrichtlinien der Ad Alliance finden Sie unter https://datenschutz.ad-alliance.de/podcast.html Die Ad Alliance verarbeitet im Zusammenhang mit dem Angebot die Podcasts-Daten. Wenn Sie der automatischen Übermittlung der Daten widersprechen wollen, klicken Sie hier: https://datenschutz.ad-alliance.de/podcast.html

In our December episode, Dr. Karinn Glover joined us to help explore why the holidays can stir up so many conflicting feelings – and share a few simple self-care strategies. In this month's Key Note, Dr. Glover discusses the post-holiday letdown some of us can feel once the festivities are over – and offers some solutions to get us through what can seem like a long winter ahead. The Takeaway Visit the Healthy Minds section of our Healthy Living Resource Center for additional information and resources: 1199SEIUBenefits.org/healthyminds/ Find a mental health therapist through the Benefit Funds' Provider Directory: 1199SEIUBenefits.org/find-a-provider. Connect with a therapist online through Teladoc: Teladoc.com or (800) TELADOC (835-2362). For additional support, call our Wellness Member Assistance Program: (646) 473-6900. Contact our partners at the National Alliance on Mental Illness (NAMI) for a wide variety of community resources: naminycmetro.org. Reach out to the New York State Office of Mental Health Emotional Support Helpline at (844) 863-9314. Get inspired by fellow members through our Members' Voices series: www.1199SEIUBenefits.org/healthyliving/membervoices. Stop by our Benefits Channel to view webinars on managing stress, building healthy meals and more: www.1199SEIUBenefits.org/videos. Visit our YouTube Channel to view a wide collection of healthy living videos: youtube.com/@1199SEIUBenefitFunds/playlists Sample our wellness classes to exercise body and mind: www.1199SEIUBenefits.org/wellnessevents. Guest Bio Karinn Glover, MD, MPH, is an Assistant Professor of Psychiatry at the Albert Einstein College of Medicine, where she teaches psychopharmacology and aspects of psychotherapy to Psychiatry and Family Medicine residents. Her decade-plus experience as a psychiatrist and leader in the practice of integrated care and workplace mental health has informed her approach to health equity, Diversity, Equity, Inclusion and Belonging (DEI+B), and the styles of leadership that produce organizational success. Dr. Glover attended SUNY Downstate College of Medicine and obtained a Master of Public Health from Columbia University's Mailman School of Public Health via the highly competitive Macy Scholars Program.

With the holidays well underway, some of us may be feeling pressure to enjoy “The Most Wonderful Time of the Year” when the spirit of the season just isn't grabbing us. Or maybe it has, but the hustle and bustle is overwhelming and leaves us experiencing some less-than-jolly emotions. To help us navigate the holidays, if not joyfully then at least healthfully, we asked Dr. Karinn Glover, an Assistant Professor of Psychiatry at the Albert Einstein College of Medicine, to join us for this month's episode. Dr. Glover helps us explore why the season stirs up so many conflicting feelings – and shares self-care strategies we can use to rediscover some of that comfort and joy we all deserve.   The Takeaway Visit the Healthy Minds section of our Healthy Living Resource Center for additional information and resources: 1199SEIUBenefits.org/healthyminds/ Find a mental health therapist through the Benefit Funds' Provider Directory: 1199SEIUBenefits.org/find-a-provider. Connect with a therapist online through Teladoc: Teladoc.com or (800) TELADOC (835-2362). For additional support, call our Wellness Member Assistance Program: (646) 473-6900. Contact our partners at the National Alliance on Mental Illness (NAMI) for a wide variety of community resources: naminycmetro.org. Reach out to the New York State Office of Mental Health Emotional Support Helpline at (844) 863-9314. Get inspired by fellow members through our Members' Voices series: www.1199SEIUBenefits.org/healthyliving/membervoices. Stop by our Benefits Channel to view webinars on managing stress, building healthy meals and more: www.1199SEIUBenefits.org/videos. Visit our YouTube Channel to view a wide collection of healthy living videos: youtube.com/@1199SEIUBenefitFunds/playlists Sample our wellness classes to exercise body and mind: www.1199SEIUBenefits.org/wellnessevents. Guest Bio Karinn Glover, MD, MPH, is an Assistant Professor of Psychiatry at the Albert Einstein College of Medicine, where she teaches psychopharmacology and aspects of psychotherapy to Psychiatry and Family Medicine residents. Her decade-plus experience as a psychiatrist and leader in the practice of integrated care and workplace mental health has informed her approach to health equity, Diversity, Equity, Inclusion and Belonging (DEI+B), and the styles of leadership that produce organizational success. Dr. Glover attended SUNY Downstate College of Medicine and obtained a Master of Public Health from Columbia University's Mailman School of Public Health via the highly competitive Macy Scholars Program.

In this episode, Scott Becker covers key business stories, including Amgen’s stock drop, Kohls’ leadership shakeup, and Rivian’s legal progress with Tesla. He also discusses Teladoc’s surge, Bitcoin’s decline, and Palantir’s remarkable growth, while announcing the upcoming launch of the Becker Business Technology Podcast.

In this episode, Scott Becker covers key business stories, including Amgen’s stock drop, Kohls’ leadership shakeup, and Rivian’s legal progress with Tesla. He also discusses Teladoc’s surge, Bitcoin’s decline, and Palantir’s remarkable growth, while announcing the upcoming launch of the Becker Business Technology Podcast.

Welcome to Segment Two of the Benefits Breakdown with Brenda Balonis, Director of Benefits at Susquehanna University. In this second episode produced by WQSU, we'll discuss the small increase in dental and vision insurance, explore the differences in procedure costs, and provide an overview of our prescription plan. We'll also discuss the Teladoc option available with our healthcare plan, share details about the upcoming benefits fair on campus for the SU family, and update you on the status of our wellness program. Plus, we'll let you know where to find more information and resources for each topic discussed in this podcast.

Welcome to the Health Marketing Collective, where strong leadership meets marketing excellence. In today's episode, we have Michelle Rider joining host Sara Payne to explore the significance of holistic metrics in health marketing and the power of boldness in breaking industry norms. As a seasoned marketing executive with a rich background at Aetna and now Teladoc, Michelle offers invaluable insights on leveraging both traditional and non-traditional KPIs, the urgency of aligning budgets with impactful activities, and the prominent role AI plays in modern marketing strategies. During this conversation, Michelle and Sara discuss the complexities of the consumer journey and the importance of tracking all interactions to create a comprehensive marketing strategy that extends beyond single campaigns. Michelle emphasizes the need for a feedback loop and the use of AI to gather consumer insights quickly and accurately, coupled with the importance of integrating the human aspect in engagements. They also tackle the current challenges faced by marketers, like limited resources and the high demands from C-suite executives, and how being tenacious and bold can drive significant changes even under such pressures. We're exploring Michelle's advocacy for promoting thought leadership within organizations, highlighting personal brands to boost credibility, and her inspirational take on professional development. Michelle's actionable advice and unique perspective underscore the transformative potential of innovative and bold strategies in healthcare marketing. Thank you for being part of the Health Marketing Collective, where strong leadership meets marketing excellence. The future of healthcare depends on it. Key Takeaways: Holistic Metrics Matter: Michelle Rider firmly believes in measuring both traditional KPIs (such as reach, impressions, and downloads) and "in between insights" to demonstrate the full impact of marketing efforts. This holistic approach ensures that every aspect of a consumer's journey is taken into account, proving the true effectiveness of strategies. Leveraging AI for Consumer Insights: Emphasizing the significance of artificial intelligence, Michelle discusses how tools like ChatGPT and Gemini can efficiently organize and analyze data. This approach not only speeds up information collation but also aids in creating data-driven marketing strategies faster than traditional methods. Beyond Single Campaigns: Michelle introduces the "0 to 90" concept, advocating for marketing strategies that consider multiple touchpoints over time rather than focusing on isolated campaigns. This extended strategy allows for a more detailed and effective consumer journey mapping, catering to long-term objectives. Promoting Thought Leadership: Highlighting the importance of elevating individuals as thought leaders, Michelle suggests mirroring personal brands to boost organizational credibility. This tactic can serve as a powerful tool in positioning experts within an organization without conflicting with strict corporate policies. Embracing Boldness and Innovation: Sara Payne and Michelle Rider stress the necessity of bold strategies in healthcare marketing, integrating newer ideas, and harnessing AI's potential. This boldness, coupled with an understanding of consumer needs and diversity, is vital for pushing boundaries while staying compliant with regulatory constraints. Join us in future episodes where we continue to bring you insights from industry leaders, and don't forget to subscribe to keep up with the latest in health marketing excellence. We look forward to seeing you at the upcoming HLTH 2024 conference in Las Vegas! [embed]https://youtu.be/Q7LYujUqx5Y[/embed] About Michelle Rider Michelle Rider brings 30 years of experience driving transformative growth across healthcare, consumer goods, SaaS, and AI...

In this episode, I spoke with Jayson Welter, our General Counsel at United Ag, about our advocacy efforts for agricultural communities, particularly in healthcare. We discussed key challenges like hospital closures and improving access to mental health services through platforms like Teladoc. Jayson explained how the Affordable Care Act brought mental health parity, ensuring equal costs for mental and physical healthcare.  We also touched on the empathy and care that agricultural employers have for their workers, and how improving healthcare coverage boosts productivity. Our advocacy isn't just about making requests—it's about building relationships, educating policymakers, and showing the real challenges faced in rural healthcare and agriculture.I encourage anyone, even outside of agriculture, to get involved. Whether it's locally or joining us in Sacramento, every effort makes a difference. Agriculture touches all of us, and together we can do even more to support the communities that feed our nation.Jayson Welter - https://www.linkedin.com/in/jayson-welter-7b049290/UnitedAg Advocacy - https://www.unitedag.org/advocacy/This episode is sponsored by UnitedAg,  one of the largest association health plans to offer healthcare to the agriculture industry of California and Arizona.  Kirti Mutatkar, President and CEO of UnitedAg. Reach me at kmutatkar@unitedag.org, www.linkedin.com/in/kirtimutatkarUnitedAg website - www.unitedag.orgEpisode Contributors - Jayson Welter, Kirti Mutatkar, Dave Visaya, Rhianna MaciasThe episode is also sponsored by Brent Eastman Insurance Services Inc. - https://brenteastman.comBlue Shield of California - https://www.blueshieldca.comElite Medical - https://www.elitecorpmed.comGallagher - https://www.ajg.com/SAIN Medical https://sainmedical.com/MDI Network - https://www.mdinetworx.com/about-us

Want a quick estimate of how much your business is worth? With our free valuation calculator, answer a few questions about your business and you'll get an immediate estimate of the value of your business. You might be surprised by how much you can get for it: https://flippa.com/exit -- In this episode of The Exit: Simon Alex Bérubé, a startup coach and investor, shares the story of his transition from software engineering to founding a sleep improvement mobile app company that grew to 40 employees before being acquired by Teladoc after an eight-month exit process. Simon emphasizes the importance of accurate and long-term forecasting, clean financials, organized documentation, and overall maintaining “a clean house” in preparing for an exit. Regarding when to exit a business, Simon suggests that the best time to sell is during rapid growth with predictable forecasts. Some lessons learned regarding growing a business include focusing on marketing alongside product development and trusting one's intuition. Currently, Simon is engaged in startup coaching, focusing on product, marketing, and data strategies, while exploring new ventures that align with his goal of positively impacting people's lives. For more details and insights from his entrepreneurial journey, listen to the latest episode of The Exit. -- Simon Alex Bérubé's path began with founding Ipnos and creating Relax Melodies (later rebranded as BetterSleep), which he led as the CEO to a successful acquisition by Teladoc Health in 2021. He describes his post-acquisition experience at Teladoc, under BetterHelp's sponsorship, as an invaluable part of his journey. Starting from coding the first version of his app, Alex traversed the challenging landscape of entrepreneurship, evolving from a programmer to a successful startup leader. Alex is dedicated to helping founders and businesses achieve their goals. Website: https://www.simonalexberube.com/ LinkedIn: https://www.linkedin.com/in/saberube/ Check Out Flippa's Data Insights Tool: https://flippa.com/data-insights -- The Exit—Presented By Flippa: A 30-minute podcast featuring expert entrepreneurs who have been there and done it. The Exit talks to operators who have bought and sold a business. You'll learn how they did it, why they did it, and get exposure to the world of exits, a world occupied by a small few, but accessible to many. To listen to the podcast or get daily listing updates, click on flippa.com/the-exit-podcast/

Dr. Scott Harrington's interest in medicine and healthy living began early in life, deeply influenced by his mother's struggles with weight. Watching her navigate these challenges, he developed a fascination with diet books and a desire to help others achieve better health. However, it wasn't until 2012, after watching the documentary "Forks Over Knives," that his perspective shifted significantly. The film, which highlights the benefits of a whole-food, plant-based diet, inspired him to embrace veganism and adopt a more holistic approach to health.   Military Experience and Plant-Based Transformation   As an active-duty Army physician, Dr. Harrington faced personal health challenges, including maintaining his own weight. Despite efforts to manage his weight through portion control and intense exercise, he often felt hungry and deprived. A turning point came when a Special Forces soldier introduced him to the plant-based diet, emphasizing its performance benefits. This encounter, coupled with the influence of "Forks Over Knives," led Dr. Harrington to adopt a plant-based diet, transforming his approach to health and wellness.   Integrating Military Insights into Healthcare   Dr. Harrington's military service, including deployments in Afghanistan, profoundly shaped his understanding of trauma and recovery. He emphasized the importance of normalizing responses to traumatic experiences, such as PTSD, and helping patients view their reactions as typical under extreme conditions. This empathetic approach has been crucial in his practice, allowing him to build trust and provide effective care for veterans and others dealing with significant stress and trauma.   Transitioning from Military Service   After years of long deployments and rigorous schedules, Dr. Harrington sought a change from his demanding life in active duty. Desiring more time with his family and a less strenuous routine, he decided to transition to a career that allowed him to work from home. This shift led him to a telemedicine provider called American Well, similar to Teladoc or Doctors On Demand, where he served as a staff doctor.   The Telemedicine Experience   During his two years at American Well, Dr. Harrington was licensed in multiple states, allowing him to reach a wide range of patients. While the job provided the convenience of working from home, it lacked continuity of care. The nature of telemedicine meant he often saw new patients with minor ailments, leaving him unfulfilled professionally. He found himself yearning for deeper, more meaningful patient interactions and the opportunity to discuss lifestyle medicine more comprehensively. Learn more at: www.HealthScience.org/podcast/088-dr-scott-harrington

 May is mental health awareness month. Just as many factors can influence our mental health, there are a variety of support programs and treatment options to explore. Today, we welcome Jennifer Pertofsky-Plotnek, LCSW-C, CDCES, NCB-HWC. She is currently the Director of Coaching at Teladoc Health. Jennifer talks us through the differences between counseling and coaching. She provides details on the coaching available to Foreign Service Benefit Plan (FSBP) members at no cost through two Teladoc Health programs: myStrength and chronic care management (formerly Livongo). Links:FSBP members can access Teladoc's programs, including myStrength and chronic care management and mental health counseling, through www.teladochealth.com or through the Teladoc Health app, available in the App Store and through Google Play. Other access options include: FSBP members aged 13 and older can enroll in myStrength at www.mystrength.com, select "Sign-up," and enter the access code "FSBP." To access the chronic care management programs (formerly known as Livongo), members can visit http://get.livongo.com/FSBP. You can enroll in diabetes management, hypertension management, and/or weight management. Chronic care management and myStrength are available worldwide. For more details, please review the 2024 FSBP Brochure at https://www.afspa.org/wp-content/uploads/2024/01/2024_FSBP_Brochure_-RI-72-001_Final_1.8.2024.pdf. 

Howie and Harlan discuss health and healthcare headlines. From flatlining telehealth to Walmart closing retail clinics to months-long waits for healthcare appointments, they try to untangle the challenges in delivering healthcare. Also considered, H5N1 bird flu increasing the risks of drinking unpasteurized milk, promising research on open-source moderation of misinformation on social media. Links: Yale Repertory Theater | The Far Country CDC | H5N1 “US bird flu outbreak spreads to chickens, cattle, raises concerns over human infections” “Raw Milk Is Being Legalized in More States. Is It Safe?” “Recipe for a Healthy Gut: Intake of Unpasteurised Milk Is Associated with Increased Lactobacillus Abundance in the Human Gut Microbiome“ “Long-time Teladoc leader departs as virtual care provider struggles with post-COVID tumble” “Teladoc sinks $13.7B loss in 2022 tied to plummeting value of Livongo acquisition” “Optum layoffs: naviHealth CEO out; Virtual care business shuttered” Connecticut | Certificate of Needs Characteristics of X (Formerly Twitter) Community Notes Addressing COVID-19 Vaccine Misinformation “Walmart is closing down its health centers. What's that mean for Amazon, Walgreens and CVS?” “Walgreens narrows profit outlook for 2024, takes $6B hit in Q2 from VillageMD investment” “Why It Takes Forever to Get a Doctor's Appointment” Yale Innovation Summit 2024 Link for the Health & Veritas Livestream at the Yale Innovation Summit Learn more about the MBA for Executives program at Yale SOM. Email Howie and Harlan comments or questions.

This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HERE---Episode Overview: What if a pioneering venture capital model could catalyze healthcare innovation by delivering continuous funding, growth, and resources throughout a startup's journey? Our next guest, Dr. Rebecca Mitchell, is doing exactly this as Executive Vice President at Vive Collective.With a diverse background spanning academic research, public health, product leadership at several leading digital health companies, and now venture capital, Rebecca is at the forefront of funding and scaling the next generation of disruptive health tech companies.While together, Rebecca shares her vision and mission of bringing together seasoned industry experts with fresh perspectives to mentor and propel bold founders who are passionate and determined to reimage our healthcare industry. Join us to learn how Rebecca and the Vive Collective team have created a new model to build, fund and scale the best digital health companies that are destined to make a sizable impact in the healthcare industry. Let's go! Episode Highlights:Rebecca's powerful advice: "Find the insiders who still think like outsiders, and the humble outsiders who can expand your sense of what's possible."How Vive Collective is a new VC model purposely built with an interdisciplinary team of clinicians, builders, and investors to mentor startups.Vive's innovative "collective" that provides startups with an unmatched network of industry experts and resources to accelerate their growth.Rebecca's bullish outlook on the future- profitable digital health giants emerging, virtual care brands becoming national, and seamless integration with traditional systems.Her rallying cry for more diverse voices to courageously join the "collective" and help invent the future of healthcare. About our Guest: Rebecca's 20 year career has focused on building more effective, person centered technology enabled care models. She uses her unique background in product development, medicine, and public policy as both an Investor at Vive Collective and to go deep with companies on product, go to market, and scaling up the organization from early stage through growth.Rebecca began her career in global health as an academic researcher and Fulbright Fellow in maternal health, and as Co-Founder of a not for profit that supports local social entrepreneurs across Sub Saharan Africa. She received her Medical Degree from the University of CA San Francisco, where she focused on primary care innovation and the burgeoning role of technology in medicine. Rebecca then served as the Medical Officer for Innovation at Health and Human Services, working on early policy and standards development to improve patient access to health data and interoperability. She then returned to Silicon Valley and spent the last decade in product leadership at startup, growth stage, and public companies including leading one of the earliest remote monitoring products for chronic conditions at Validic, and as an early product leader at Livongo and then Teladoc post acquisition. She most recently helped the Homeward Health team launch a new care model for older adults living in rural America before joining the Vive Collective. Out of recognition that health requires far more than a better healthcare system, she also personally invests in increasing quality, affordable housing for community members living with medical disabilities.In her personal life, Rebecca is matriarch to a blended family of 5 kids, 4 chickens,...

There is no shortage of public policy to pass through in Colorado in 2024. Legislators are trying to address a state in the throes of a housing affordability crisis, an infrastructure crunch, a crime wave, a post-inflation economic climate, a surge in migrants from the southern border, a statewide homelessness crisis, and a mental health crisis, on top of the usual array of issues from healthcare costs to energy reform to environment. Lawmakers have put forward over 600 bills in the 2024 General Assembly session to try to catch it all. Joining Host and Chairman Earl Wright is CSI's Director of Legislative Services Jake Zambrano. Together they discuss proposed legislation about oil and gas development, property taxes, education, crime and the general mood and timbre of this year's legislative session. With less than a month to go, this is the episode you need to recap what has already transpired and equip you for what remains.  Thank you for listening to Common Sense Digest. Please rate, review, and subscribe on your favorite podcatcher. All of our podcasts can be found here. Jake Zambrano is Director of Legislative Services for Common Sense Institute. Jake has specialized in state government relations, public affairs, grassroots advocacy, and political campaign management for over 20 years. He has represented a number of clients at the Colorado General Assembly including Colorado Mesa University, Medtronic, Boehringer – Ingelheim, Extraction Oil and Gas, and Teladoc to name a few.

In this episode of the Canadian Investor Podcast, Simon and Dan start by comparing the latest jobs report in Canada and the US and what it means for the Bank of Canada going forward when it comes to interest rates. They discuss Indigo's transition to a private entity under Trilogy Investment and what it means for existing shareholders. Dan breaks down the short report by Spruce Point Management's on WSP Global. Simon and Dan also discuss Lightspeed job cut and share buyback announcement, Dollarama's impressive year and the recent departure of Teladoc's CEO. Join Simon and Dan for the latest news and earnings episode of the Canadian Investor Podcast   Stocks discussed in this episode: LSPD.TO, WSP.TO, TDOC, DOL.TO  Check out our portfolio by going to Jointci.com Our Website Canadian Investor Podcast Network Twitter: @cdn_investing Simon's twitter: @Fiat_Iceberg Braden's twitter: @BradoCapital Dan's Twitter: @stocktrades_ca Want to learn more about Real Estate Investing? Check out the Canadian Real Estate Investor Podcast! Apple Podcast - The Canadian Real Estate Investor  Spotify - The Canadian Real Estate Investor  Sign up for Finchat.io for free to get easy access to global stock coverage and powerful AI investing tools. Register for EQ Bank, the seamless digital banking experience with better rates and no nonsense.See omnystudio.com/listener for privacy information.

Podcast Notes  Today we talk burnout with Dr. Karinn Glover, an Assistant Professor of Psychiatry at the Albert Einstein College of Medicine. Dr. Glover helps us examine what has become a burnout crisis among healthcare workers – and shares insights that can help prevent burnout or fight back if it already has a grip on you. She offers tips and strategies for getting the support you need, from DIY remedies like self-care to professional care and how to find it. Dr. Glover also runs down some outside influences that can contribute to burnout and what you can do to overcome them.  The Takeaway   Find a mental health therapist through the Benefit Funds' Provider Directory: www.1199SEIUBenefits.org/find-a-provider.  Connect with a therapist online through Teladoc: www.Teladoc.com  or (800) TELADOC (835-2362).  Visit the Healthy Minds section of our Healthy Living Resource Center for additional information and resources: www.1199SEIUBenefits.org/healthyminds/   For additional support, call our Wellness Member Assistance Program: (646) 473-6900.  Contact our partners at the National Alliance on Mental Illness (NAMI) for a wide variety of community resources: www.naminycmetro.org.  Reach out to the New York State Office of Mental Health Emotional Support Helpline at (844) 863-9314.  Guest Bio  Karinn Glover, MD, MPH, is an Assistant Professor of Psychiatry at the Albert Einstein College of Medicine, where she teaches psychopharmacology and aspects of psychotherapy to Psychiatry and Family Medicine residents. Her decade-plus experience as a psychiatrist and leader in the primary care division at Montefiore Health System has informed her approach to health equity, Diversity, Equity, Inclusion and Belonging (DEI+B), and the styles of leadership that produce organizational success. Dr. Glover attended SUNY Downstate College of Medicine and obtained a Master of Public Health from Columbia University's Mailman School of Public Health via the highly competitive Macy Scholars Program.

Join Dan and Simon for the weekly news and earnings episode. In this episode, Simon and Dan start by talking about Nvidia's blowout quarter and what the future might hold for Nvidia, AI and the semiconductor space. They then discuss the earnings of Lightspeed Commerce and Teladoc, two pandemic darlings that have seen their share price crater since 2021. The episode concludes with Simon and Dan discussing Loblaw's earnings and the start of Canadian Bank earnings. Tickers of stocks discussed: NVDA, BMO.TO, BNS.TO, L.TO, TDOC, LSPD.TO Check out our portfolio by going to Jointci.com Our Website Canadian Investor Podcast Network Twitter: @cdn_investing Simon's twitter: @Fiat_Iceberg Braden's twitter: @BradoCapital Dan's Twitter: @stocktrades_ca Want to learn more about Real Estate Investing? Check out the Canadian Real Estate Investor Podcast! Apple Podcast - The Canadian Real Estate Investor  Spotify - The Canadian Real Estate Investor  Sign up for Finchat.io for free to get easy access to global stock coverage and powerful AI investing tools. Register for EQ Bank, the seamless digital banking experience with better rates and no nonsense.See omnystudio.com/listener for privacy information.

Welcome to the Newcomer Investor Channel!  I love to chat about great businesses with awesome people. Please note: this podcast is not financial advice. I'm not telling YOU what to do... I'm just sharing what I do! Newcomer Investor on Twitter: https://twitter.com/NewcomerInvest Subscribe on Youtube: https://www.youtube.com/@newcomerinvestor/featured Email me at ⁠iamthenewcomerinvestor@gmail.com⁠  TIMESTAMPS (0:00) - Intro (0:40) - Key lesson learned from my investment in Teladoc (2:57) - Teladoc high-level facts & vision of “whole-person care” (7:11) - Integrated Care segment: what is it; some numbers; moat; Newfoundland & labrador moat example; Value of data in improving health outcomes; (11:12) - BetterHelp; $3.5m acquisition cost; high level numbers; therapy now culturally accepted; growing total addressable market (13:43) - What went wrong since 2021 (20:15) - Analyzing 2023 results (29:24) - what I plan to do with my Teladoc shares (31:32) - NVIDIA

Alle Infos zu ausgewählten Werbepartnern findest du hier. Aktien + Whatsapp = Hier anmelden.  Lieber als Newsletter? Geht auch.  Das Buch zum Podcast? JETZT BESTELLEN.  NVIDIA brachte endlich Zahlen. Ansonsten brachte Palo Alto Networks noch schwache Zahlen und Teladoc ebenso. Bei Knaus Tabbert und Garmin gab's hingegen gute Zahlen und der Worldcoin darf Schuldner bezahlen. Außerdem sitzt SBF im Knast. Billige Produkte verkaufen kann jeder. Billige Markenprodukte verkaufen nicht. Deshalb ist Tanger (WKN: 886676) ein Highperformer. Coinbase (WKN: A2QP7J) ist ETF-Fan. Diesen Podcast vom 22.02.2024, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung. Learn more about your ad choices. Visit megaphone.fm/adchoices

Andrew and Tom discuss AMZN being added to the DOW, earnings from Narwhal holdings ADI and Garmin, and big down-swings from Community Health Systems, Palo Alto, and Teladoc.For information on how to join the Zoom calls live each morning at 8:30 EST, visit https://www.narwhalcapital.com/blog/daily-market-briefingsPlease see disclosures:https://www.narwhalcapital.com/disclosure

Teladoc's Q4 2023 earnings call, unedited

About Kelly Bliss:Kelly Bliss is president of U.S. Group Health. She oversees sales, client management, and client and commercial operations for the business.Ms. Bliss has strong expertise in creating cohesive client-focused organizations. Most recently, she held the position of chief client officer at Teladoc Health. Under her leadership, client services achieved record growth and retention through a focus on delivering value and a best-in-class experience to our clients. Ms. Bliss also built and managed high-functioning, global teams at companies such as Best Doctors and InterSystems. At Best Doctors, she served as chief of staff, leading the organization's key strategic growth initiatives until the eventual acquisition by Teladoc Health in 2017.Ms. Bliss was recognized as one of the Top 25 Women Leaders in Healthcare Software of 2020 by The Healthcare Technology Report and serves as executive sponsor for the Teladoc Health Women's Network. She holds a bachelor's degree in industrial psychology from Nichols College.Things You'll Learn:Teladoc places a priority on well-rounded growth, giving significant attention to both revenue and profitability.This commitment is supported by a robust balance sheet and substantial investments in research and development.The growing significance of hyper-personalized member experiences and the utilization of multiple artificial intelligence models to enhance outcomes for clients and members.Kelly Bliss's professional odyssey as a "code breaker" involves challenging norms and assembling unconventional teams to optimize and create high-performance team dynamics.The surge of virtual care is evident, with Teladoc's research indicating a growing trend among employers investing in comprehensive virtual care providers.Resources:Connect with and follow Kelly Bliss on LinkedIn.Follow Teladoc on LinkedIn and visit their website.

This week, we're shedding the anonymity and getting comfortable as Tommie, in a solo host role, welcomes DLO co-host Tom Stephenson, the Vice President of Community & Legal Operations at Legal.io. Join us as Tom unfolds his transformative journey from a paralegal to a key player at the legal ops table of Teladoc & Credit Karma. This episode is a deep dive into how embracing change, forging strong relationships, and maintaining authenticity can craft not just a career but a fulfilling life narrative. It's more than career guidance; it's a lesson in personal development and constructing a solid foundation for every chapter in the unique novel of your life. This episode was made possible by our sponsor, Legal.io. Dear Legal Ops IG: @dearlegalops LinkedIn: @dearlegalops Facebook: @dearlegalops Twitter: @dearlegalops TikTok: @dearlegalops www.dearlegalops.com Tommie Tavares-Ferreira Linkedin: @tommie IG: @suttontell Tom Stephenson LinkedIn: @tstephenson1 IG: @tacotacotomtom This is a Redd Rock Music Podcast IG: @reddrockmusic www.reddrockmusic.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of AFSPA Talks, we discuss a new solution from Teladoc. Lisa DeLarso joins us to share about Virtual Primary Care. Primary360 is a virtual primary care solution that inspires lasting relationships between people and care providers through longitudinal care plans, continuous care team support, and a unified, whole-person experience. Primary360 offers a solution that isn't always available with traditional care—including personalization, flexibility, choice, convenience, and care coordination. From the new patient visit to every checkup afterward, Primary360 allows people to be fully supported by a care team across their healthcare needs.For more information about virtual primary care, please visit Teladoc.com/Aetna or call 1-855-835-2362. Please note that the virtual primary care program is available only to FSBP members physically located in the United States.

durée : 00:39:46 - Le Temps du débat - par : Emmanuel Laurentin - Des professionnels de la santé s'inquiètent de la financiarisation du secteur. Laboratoires de biologie, radiologie, télémédecine… La place prise par les investisseurs privés est croissante. Quels sont les effets de ce mouvement ? Faut-il davantage réguler notre système de soins ? - invités : Daniel Benamouzig Directeur de recherches au CNRS, titulaire de la Chaire Santé de Sciences Po; Isabelle Desguerre Cheffe du service de Neurologie pédiatrique de l'Hôpital Necker à Paris; Jean-Pierre Thierry Médecin spécialisé en santé publique et conseiller médical à France Assos Santé; Jean-Pascal Piermé Vice-président Stratégie et Opérations à Teladoc et président de l'association "Les entreprises de télémédecine" (LET)

Pete Parizo from the Workforce Advancement team leads Workforce Advancement Director Kevin Gordon, Superintendent Peter Broberg, and Foreman Spencer Whittemore in a conversation about the different ways to mentor someone. Each of them shares a time when someone invested in them by being their mentor and as well as when they became a mentor and what that means. Important wisdom in this episode that you won't want to miss!Teladoc is a completely free way for Sargent employee-owners to get in touch with a doctor at home, in a hotel, basically from anywhere.Sargent has partnered with our health insurance provider Diversified Group to offer Teladoc at zero cost. Use of Teladoc is 100% covered by Sargent for you and your dependents when you are covered by the Sargent health insurance plan.It's completely confidential!1-800-TELADOC (835-2362) Teladoc.com Get started now because who wants to set up an account while you're sick? Before you can meet with a doctor for the first time, Teladoc needs some background medical history. – so don't wait.Set up your account online and then you'll have access to the mobile app so you can use it anytime and anywhere.When you're setting up your account online, after hitting the “register” button in the top right-hand corner, there will be check box at the bottom by “next” that says, “I have a code from my employer, insurance or Teladoc Health” you do not need to check this box to proceed.It's a great tool and can save you an expensive trip to the ER or walk-in-care.·         Teladoc - The convenient choiceo   Talk to a doctor in minuteso   Visit by phone or videoo   Available 24/7/365, anywhereo   Get a prescriptiono   Cannot treat more severe medical conditions·         Family Doctor - The in-office choiceo   Long-term relationship o   Periodic checkupso   Treats more severe issues o   May not be available for days o   Must leave home or worko   Sit in a waiting room with other sick people·         Urgent Care/ER - The emergency choiceo   Available 24/7/365 o   Treats emergency issues o   High cost of careo   Long wait timeso   Must leave home or worko   Sit in a waiting room with other sick peopleResources: If you're an Employee-Owner at Sargent, and haven't joined the Sargent Employee Facebook page, please send a request and it will be approved ASAP. https://www.facebook.com/groups/654722688058070/permalink/2072270649636593/ If you liked this week's episode and are interested in becoming an Employee-Owner at Sargent, please visit our careers page on the Sargent website. https://sargent.us/apply/If you have an episode suggestion, please send your idea to:sbennage@sargent.us

Jason Gorevic is the CEO of Teladoc Health, the world's largest telehealth company. Jason joins Adam to share his journey and his best lessons learned along the way. Jason and Adam discuss a wide range of topics: leading people, organizations, and your own career; leading remote and hybrid teams; building a values-driven culture; hiring; feedback; how to define and measure success; and much more.

In episode 23, I sit down with Ashli Sturgill, Health and Safety Manager at TheZenith, to dive into the vital safety and health concerns in the agriculture industry. Ashli's role is all about making the workplace safer, and she emphasizes that prioritizing safety isn't just about the well-being of employees but also has significant financial implications for businesses, even though it may initially seem costly.As we explore the challenges faced by businesses in the industry, Ashli highlights that neglecting safety can result in even more substantial expenses, especially when dealing with workplace accidents and compensation claims. We stress the importance of considering the overall well-being of laborers, underlining the moral and financial imperative of proactive healthcare, both physically and mentally.Our conversation also highlights the profound significance of community in the agriculture sector. As a member of WomenAg, Ashli underscores the value of finding stress relief and support within a like-minded group. In essence, this episode highlights that safety and health in agriculture are not just obligations but investments in the well-being of workers and the sustainability of businesses, all within the backdrop of a close-knit industry community.Zenith Insurance - https://www.thezenith.com/This episode is sponsored by UnitedAg,  one of the largest association health plans to offer healthcare to the agriculture industry of California and Arizona.  Kirti Mutatkar, President and CEO of UnitedAg. Reach me at kmutatkar@unitedag.org, www.linkedin.com/in/kirtimutatkarUnitedAg website - www.unitedag.orgEpisode Contributors - Ashli Sturgill, Kirti Mutatkar, Paul Lecrone, Rhianna MaciasThe episode is also sponsored by Brent Eastman Insurance Services Inc. - https://brenteastman.com/BlueShield of California - https://www.blueshieldca.com/EliteMedical - https://www.elitecorpmed.com/Gallagherhttps://www.ajg.com/SAINMedical https://sainmedical.com/

Join us on the latest episode! Our Guest: Karen Deli, CEO of Adjacent HealthWhat you'll get out of this episode:- Discover the journey of Adjacent Health, from its partnership with Teladoc to becoming a standalone entity focused on delivering sustainable and quality virtual care solutions in hospital settings.- Learn about the challenges and opportunities in telehealth, particularly in telestroke care, and how Adjacent Health is navigating the evolving healthcare landscape.- Karen Deli shares her vision for the future of telehealth, emphasizing continuous innovation to stay ahead of emerging clinical practices and to ensure quality patient care.- Engage in a discussion about the changing expectations of healthcare institutions towards telehealth solutions and how companies can adapt to meet these demands while maintaining a high standard of care.- Uncover what excites Karen Deli about the future of Adjacent Health and the potential of telehealth in transforming the healthcare industry for the better.To learn more about Adjacent Health: https://adjacent.health/Our sponsors for this episode are:Sage Growth Partners https://sage-growth.com/Quantum Health https://quantum-health.com/WHAT IS SLICE OF HEALTHCARE?The go-to site for digital health executive/provider interviews, technology updates, and industry news. Listed to in 65+ countries.

Major averages closed higher but investor attention was squarely on the companies reporting after the close. Vital Knowledge's Adam Crisafulli, CFRA analyst Angelo Zino, Roth Capital analyst Rohit Kulkarni and our Michael Santoli help break down earnings from Microsoft, Alphabet, Texas Instruments, Visa, Snap and Teladoc. Microsoft and Alphabet shareholder Doug Famigletti weighs in on what to do with the heavyweight tech stocks. Plus, Qualcomm CEO Cristiano Amon on the company's new chips and Advent International Chairman David Mussafer on best opportunities in private equity. 

Heute geht es die Aktien von Teladoc, Paypal, About You, Zalando, AliBaba, Roku, Xiaomi und noch einige mehr. Es handelt sich die Aktien, mit denen ein Hörer dieses Podcasts zum Teil sehr deutlich im Verlust ist, weil er sie im Jahr 2020 gekauft hat. Ich möchte gerne beantworten, wie ich mit solchen Verlusten umgehe und ich werde, das ist ja eher selten der Fall, auch die Aktien ganz konkret besprechen.
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 Die Quellen der Audio-Zitate - Abgerufen am 17.10.2023:
 YouTube-Kanal: CNBC Television Video: Teladoc is becoming the health care information backbone of the U.S., says Cathie Wood URL: https://www.youtube.com/watch?v=1Qt1uniVPfg
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In this month's episode, I sat down with Gary Thiara, general manager and partner of Empire Nut Company. Throughout our conversation, we spoke about the humble beginnings of the family-owned business, the public perception of the agriculture industry, and how partnering with UnitedAg has strengthened the Thiara family's relationship with their employees.Empire Nut Company started as a small orchard, and their success was built upon the support and collaboration of the local farming community. The nature of the agriculture industry produces modest, generous farmers who understand that investing in their communities yields the best harvests. Gary emphasizes that the public's perception of the agriculture industry often includes stereotypes of overconsumption of natural resources and mistreatment of laborers, which he argues is far from reality. The Thiara family recognizes that the well-being and safety of their employees is essential for the success of their business. Partnering with UnitedAg, as Gary explains, streamlined the integration of healthcare and workplace benefits; this partnership helps address a common challenge in the industry, where these benefits might not be readily accessible. Empire Nut Company's success derives from the people in their communities -- employees, partners, families – and their generosity. The values held by Empire Nut Company aligns with those of UnitedAg, resulting in a beneficial partnership that contributes to the overall well-being of employees and longevity of business.  Empire Nut Company - https://empirenut.com/This episode is sponsored by UnitedAg,  one of the largest association health plans to offer healthcare to the agriculture industry of California and Arizona.  Kirti Mutatkar, President and CEO of UnitedAg. Reach me at kmutatkar@unitedag.org, www.linkedin.com/in/kirtimutatkarUnitedAg website - www.unitedag.orgEpisode Contributors - Samantha Taylor, Kirti Mutatkar, Paul Lecrone, Melanie LarsenThe episode is also sponsored by Brent Eastman Insurance Services Inc. - https://brenteastman.com/BlueShield of California - https://www.blueshieldca.com/EliteMedical - https://www.elitecorpmed.com/Gallagherhttps://www.ajg.com/SAINMedical https://sainmedical.com/  

In this episode, Craig Beam, president of Beam & Associates and chief financial officer of Worksite Labs, and Dr. Jedrek Wosik, a cardiologist at Duke University and the Director of Clinical Strategy for Teladoc, discuss the AHA's new telehealth certification for individual healthcare professionals, which was developed by its Center for Telehealth. The experts will discuss why and how the new certification called Certified Professional by the American Heart Association – Telehealth was developed, how the new offering aims to standardize training for virtual care delivery and improve patient care.This episode is sponsored by the American Heart Association (AHA) Center for Telehealth.

Vericel Corporation CEO Nick Colangelo (VCEL) tells us about his company's new cell-therapy that is changing the way we treat joint injuries and restore damaged skin tissue. How telemedicine pioneer Teladoc Health (TDOC) is turning its business around… at least for the time being. Alphabet (GOOGL) shows how AI can boost a company's bottom line. Why Texas Instruments (TXN) can't seem to figure out its inventory challenges. The Drill Down with Cory Johnson offers a regular look at the business stories behind stocks on the move. Learn more about your ad choices. Visit megaphone.fm/adchoices

#83 | Netflix & Tesla Earning Recap | Writers and Actors Strike w/ Ai | Teslas dominance continues | Thesis Pick: Mercado Libre | New PTT Scoring System | Massive Earnings Preview for next week (Microsoft, Amazon, Google, Meta, Chipotle, and more) Hosts @AviNMash , @JoeySolitro and  @StockSavvyShay for another Thesis Pick: $MELI Stocks Discussed: Tesla, Netflix, Microsoft, Amazon, Google, Meta, Chipotle, Teladoc, Mercado Libre, Mcdonalds, Adobe, Nvidia, Dexcom ENPH, Space X , Roku, Mongo DB  and more Interested in Being a Sponsor?  Email us at Hosts@PoundingTheTablePodcast.comLegal Disclaimer:The thoughts and opinions expressed on this podcast, are solely for entertainment purposes and should not be construed as investment advice. The content provided is based on personal experiences, analysis, and general knowledge about stocks and the financial market.The information shared on this podcast is not intended to be a substitute for professional financial advice. Listeners should always consult with a qualified financial advisor or professional before making any investment decisions. Investing in stocks and other financial instruments carries inherent risks, and individuals should carefully consider their own financial situation, risk tolerance, and investment goals before engaging in any investment activities.The hosts and guests on this podcast are not licensed financial advisors or professionals. They are sharing their personal opinions and experiences, which may not be suitable for everyone. The accuracy, completeness, and timeliness of the information presented cannot be guaranteed, as the stock market and investment landscape are subject to constant changes.Any actions taken based on the content of this podcast are done at the listener's own risk. The podcast hosts, guests, and producers assume no responsibility or liability for any investment decisions, losses, or damages incurred as a result of the information provided on the podcast.

CMS cracks down on states that are out of compliance with the Medicaid redetermination process. Teladoc announces an expanded relationship with Microsoft to integrate more AI into telehealth visits. And, the Joint Commission will remove additional accreditation requirements. That's coming up on today's episode of Gist Healthcare Daily. Hosted on Acast. See acast.com/privacy for more information.