Podcasts about customer solutions

In this episode of Numbers and Narratives, Sean and Ibby welcome Dan Budick, Senior Director of Customer Solutions at Bilt Rewards. With nearly four years at the company, Dan shares his journey from aspiring sports broadcaster to customer experience leader, offering a unique perspective on the evolving landscape of customer support. The conversation delves into the transformation of Bilt's customer experience approach, shifting from reactive to proactive strategies. Dan emphasizes the importance of understanding customer segments, leveraging data effectively, and building strong relationships across departments to drive meaningful change. Listeners will gain valuable insights into how to present customer issues to different teams, the role of AI in enhancing customer support, and the significance of adaptability in a rapidly growing company. Don't miss Dan's key takeaway on the importance of knowing your product inside and out to excel in customer experience. Tune in to learn how to elevate your customer support game and drive business growth through exceptional service.https://www.biltrewards.com/

What happens when one of the Nordics' largest grocery retailers empowers 1,300 local entrepreneurs under a single national brand? In this episode, Ian Jindal chats with Oskar Jakobsson, Director of Customer Solutions at ICA Gruppen, to explore the unique federated model in Swedish grocery retail. Oskar shares how ICA balances entrepreneurial autonomy with digital innovation, discusses the challenges of unifying customer experience across diverse store formats, and reflects on the accelerating pace of change in retail technology. The conversation ranges from handwritten signs and local flavour to AI-driven personalisation, the future of agentic shopping, and the enduring joy of simply strolling through great stores. About the Guest Oskar Jakobsson is Director of Customer Solutions at ICA Gruppen, where he leads a team of nearly 200 colleagues responsible for all digital customer-facing touchpoints. With over 20 years' experience in retail, spanning SaaS suppliers, H&M, and Sweden's alcohol monopoly, Oskar brings deep expertise in digital transformation, customer experience, and the art of retail. Key Topics & Timestamps 00:00 – Welcome & Introduction Oskar's retail journey, passion for the industry, and why he loves just being in stores. 03:00 – ICA's Unique Model: 1,300 Entrepreneurs How ICA's structure empowers local ownership, creates lively, differentiated stores, and fosters community connection. 08:00 – Store Formats & Family Businesses The four ICA formats, from small convenience stores to hypermarkets, and the generational, entrepreneurial spirit behind them. 10:00 – Digital Customer Experience at Scale Oskar's role in orchestrating all digital touchpoints, from apps to in-store tech, and the challenge of aligning with retailer-facing systems. 13:00 – Defining “Best Customer Experience” How ICA uses surveys, A/B testing, and constant feedback to keep the customer at the centre of every digital and in-store decision. 15:00 – The Complexity of Grocery Shopping Journeys Why food retail is uniquely challenging, and how ICA leverages data for relevance and personalisation. 17:00 – Retail Media, Promotions & Data The balance between central campaigns and local autonomy, and how ICA navigates data sharing and privacy in a federated model. 20:00 – The Pace of Change & Flexible Architecture Reflections on the rapid acceleration of retail tech, the need for adaptable IT infrastructure, and lessons from past digital transformations. 25:00 – AI, Agents & The Future of Grocery Oskar's take on the coming wave of agentic shopping, the importance of brand trust, and how AI will reshape both online and in-store experiences. 31:00 – AI in Practice at ICA From classic analytics to generative AI and Microsoft Copilot, ICA is using AI for efficiency, decision support, and behind-the-scenes innovation. 34:00 – Advice for Retail Technologists Oskar's career lessons: prioritisation, embracing change, and the value of curiosity and continuous learning. 39:00 – Getting Re-energised by Great Retail Why Oskar strolls malls for inspiration, and the importance of reconnecting with what makes retail exciting. 40:00 – What's Next: Strategy & Direction The excitement of strategic planning, aligning teams, and setting direction for ICA's future.   Standout Quotes “ICA isn't a chain. It's almost 1,300 separate retailers… Each store is genuinely their own store, adapting to their local customer and community.” “You always need to prioritize. You will never be able to do everything. It takes a while before you realize that.” “If you have a monolith you can't change, you need an integration layer that is flexible. Tech isn't the problem-it's prioritizing investment.” “The pace of change will never be as slow as it is today. It will only be quicker.” “Retail is a hobby. I'm fortunate enough to work with my hobby.” --  Run time: 38 minutes   INFORMATION: [

They called the film Avengers: Infinity War the most ambitious crossover event in history. We can't quite make the same claim, but at Wood Mackenzie's 2025 Solar and Energy Storage Summit, we did record a crossover episode. Sylvia Leyva Martinez, Wood Mackenz's principal analyst for solar power and host of Interchange Recharged, is joined by Ed Crooks, host of Energy Gang, to discuss the future of energy, and of the electricity grid in particular.They are joined by Rob Chapman, Senior Vice President of Energy Delivery and Customer Solutions at the non-profit research group EPRI, the Electric Power Research Institute, which aims to help power society toward a reliable, affordable, and resilient energy future. Rob talks about a key theme in his work: the importance of flexibility on the electricity grid. Increased reliance on solar and wind power has created challenges in keeping the grid balanced and the lights on. Surging demand for electricity for new data centres to train and run AI models is giving rise to a whole new set of issues. More flexible demand and supply on the grid is increasingly valuable. But where can it come from?Data centres don't usually offer a lot of flexibility in their operations. People want to use ChatGPT and watch Netflix even at night and when the wind is low. So what can the hyperscalers do to create flexibility? Are virtual power plants an effective option? And how can the energy industry improve collaboration to find solutions that promote the clean energy transition while keeping prices down?You can find Energy Gang wherever you get your podcasts, and follow Interchange Recharged with Sylvia Leyva Martinez for deep dives into the innovations that are accelerating the energy transition.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

They called the film Avengers: Infinity War the most ambitious crossover event in history. We can't quite make the same claim, but at Wood Mackenzie's 2025 Solar and Energy Storage Summit, we did record a crossover episode. Ed Crooks, host of Energy Gang, is joined by Sylvia Leyva Martinez, Wood Mackenz's principal analyst for solar power and host of Interchange Recharged, to discuss the future of energy, and of the electricity grid in particular.They are joined by Rob Chapman, Senior Vice President of Energy Delivery and Customer Solutions at the non-profit research group EPRI, the Electric Power Research Institute, which aims to help power society toward a reliable, affordable, and resilient energy future. Rob talks about a key theme in his work: the importance of flexibility on the electricity grid. Increased reliance on solar and wind power has created challenges in keeping the grid balanced and the lights on. Surging demand for electricity for new data centres to train and run AI models is giving rise to a whole new set of issues. More flexible demand and supply on the grid is increasingly valuable. But where can it come from?Data centres don't usually offer a lot of flexibility in their operations. People want to use ChatGPT and watch Netflix even at night and when the wind is low. So what can the hyperscalers do to create flexibility? Are virtual power plants an effective option? And how can the energy industry improve collaboration to find solutions that promote the clean energy transition while keeping prices down?You can find Energy Gang wherever you get your podcasts, and follow Interchange Recharged with Sylvia Leyva Martinez for deep dives into the innovations that are accelerating the energy transition.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jim Lecinski, Clinical Professor of Marketing at Northwestern University's Kellogg School of Management, has over 30 years of marketing experience, including a distinguished 12-year tenure as Vice President of Customer Solutions for the Americas at Google. He is a leading expert in marketing strategy and digital transformation, best known for pioneering the concept of the Zero Moment of Truth (ZMOT), which revolutionized how consumers research products online before buying, as detailed in his influential book Winning the Zero Moment of Truth. Jim's latest work, The AI Marketing Canvas, offers a practical five-stage roadmap for integrating artificial intelligence into marketing strategies and is widely recognized as a top AI and business book. In this conversation, Jim shares insights from his career, discusses the evolving role of AI in marketing, and introduces a powerful 2x2 framework for corporate leaders to begin thinking strategically about AI adoption in their organizations. Tune in for expert guidance on winning in today's digital and AI-driven marketing landscape.

Josh Finch, Logistics Risk Manager for TT Club is joined by Chris Kipper, Senior Director of Customer Solutions at Voxel AI, to discuss how the innovative technology provider is revolutionising safety across the transport and logistics industry. Voxel AI enhances safety and operational efficiency for ports and terminal by using AI-powered site intelligence to proactively identify and mitigate risks, such as high-speed collisions and employee injuries.

Travis St. Hilaire is the Supervisor for Customer Solutions at VGS. With a technical background in heat pump technology and installations, Travis is now sharing his passion for this equipment with Burlingtonians who are ready to make the switch from natural gas to net zero energy to heat their homes and water.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Allison Jones, Senior Vice President of Circular Economy at Stellantis. Allison explains the concept of a circular economy and its three main components: using less material, extending the life of products, and ensuring recyclability at the end of their lifecycle. David shares his frustration with other manufacturers' tendencies to design parts as single-use, contrasting it with Stellantis' commitment to remanufacturing and sustainability. Allison also discusses the potential benefits of their e-commerce platform, Bparts, which facilitates the trade of certified used parts and can help alleviate the issue of backordered parts. This episode offers insightful perspectives on sustainable practices in the automotive industry, making it a must-listen for those interested in environmental responsibility and innovation.00:00 Aldi's: No-Frills Shopping Experience06:01 Innovative, Sustainable Remanufacturing Benefits09:44 Designing for Circular Economy10:22 Expanding Remanufacturing Beyond Engines15:47 Certified Wheels: Warranty & Guarantee18:53 Circular Economy in Vehicle Design22:47 Automaker EV Strategy Confusion23:46 Battery Innovation Revolution28:31 EV Range Anxiety Experience30:20 Promoting Affordable, Sustainable Solutions34:01 Alternator Options: New vs. Remanufactured36:32 Masked Mischief with a Straw41:29 Sustainability and Trash Bag Management43:29 Promoting New E-commerce Platform46:42 Expanding Automotive Opportunities48:54 Edible Straws in the UK

In this weeks' Scale Your Sales Podcast episode, my guest is Ejieme Eromosele.   I'm a customer-led growth expert passionate about driving retention, expansion, and customer advocacy. I'm also the Founder of Success in Black, where I champion DEIB in Customer Success. With experience at Accenture, PwC, and The New York Times, I've built on delivering exceptional customer outcomes and business value.   In today's episode of Scale Your Sales podcast, Ejieme explores customer-led growth as a key driver of sustainable revenue expansion, emphasizing the alignment of sales, marketing, and customer success for exponential impact. She introduces the concept of assumptive advocacy and the role of data in driving transformative customer insights. Committed to diversity, equity, and inclusion, Ejieme shares her journey in founding Success in Black, a community supporting Black professionals in customer success.   Welcome to Scale Your Sales Podcast, Ejieme Eromosele.     Timestamps: 00:00 Elevating Sales with Customer Led Growth and Community Insights 06:22 Leading EMEA Growth 09:57 Align Leadership for Customer Growth 11:42 Aligning Customer Goals with AI Tools 15:11 Seeding Future Customer Advocacy 20:37 Leveraging Data for Customer Solutions 21:35 Becoming a Trusted Customer Advisor 24:43 Compelling Vision and Customer Focus 30:19 Human-First Approach in Business   https://www.linkedin.com/in/ejieme/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Tony Olivo and Ken Rahn from FlexGen join the conversation to discuss the evolution of energy storage and its role in grid stability. FlexGen has transitioned from a hardware-focused company to a software-first approach, helping utilities and developers optimize energy storage solutions.The discussion covers the challenges of communicating value in a complex industry, the growing importance of batteries in balancing supply and demand, and the future of renewable energy. Tony and Ken share insights into how FlexGen is solving real-world energy problems through advanced software and analytics.About Building Better:Building Better with Brandon Bartneck focuses on the people, products, and companies creating a better tomorrow, often in the transportation and manufacturing sectors. Previously called theFuture of Mobility podcast, the show features real, human conversations exploring what leaders and innovators are doing, why and how they're doing it, and what we can learn from their experiences. Topics include manufacturing, production, assembly, autonomous driving, electric vehicles, hydrogen and fuel cells, leadership, and more.About FlexGen:Based in Durham, N.C., FlexGen is an innovative software and services provider in the global energy storage sector. At the forefront of the energy transition, FlexGen leverages decades of engineering and software expertise to help shape the future of sustainable power both in the United States and globally.FlexGen's HybridOS™ software seamlessly integrates with any hardware vendor and with both traditional and renewable power sources. Their advanced analytics and AI-driven insights enable energy storage owners to effectively deploy diverse power market strategies, enhancing grid stability and increasing economic returns. With 1.5M hours of runtime and 8 GWh of energy storage systems managed with HybridOS™, FlexGen provides field-tested software and services solutions that are trusted by developers, utilities, government agencies, and industrial companies worldwide.Key Takeaways:FlexGen focuses on turning batteries on, keeping them operational, and extending their life.The company has evolved from hardware manufacturing to a software-first approach.Batteries play a crucial role in stabilizing the grid and managing energy supply and demand.Effective communication of value propositions is essential in the energy sector.The energy storage industry is influenced by the growth of electric vehicles and renewable energy sources.FlexGen aims to solve real-world problems in energy management.Understanding the character of energy is vital for effective grid management.The company is open to future opportunities beyond current technologies.Grid stability is affected by the balance of supply and demand.FlexGen's software can help utilities optimize their energy resources.About the Guests:Tony Olivo is the Senior Vice President of Software Engineering at FlexGen. With 17 years of experience in large-scale power conversion and energy storage systems, Tony leads the software development division for FlexGen's products in energy storage control, analytics, and orchestration. He holds a degree in Electrical Engineering from Rensselaer Polytechnic Institute and is the author of seven patents.Ken Rahn is the Vice President of Marketing and Customer Solutions at FlexGen. Based in San Francisco, he brings extensive experience in technology and leadership, with a background in organizational communications and biomaterials. His career began in the U.S. Navy, where he led a team of over 50 Nuclear Electronics Technicians. He has since held roles at NRG Energy, Medallia, and Iterable, navigating multiple pre-IPO to post-IPO transitions. Ken is excited about FlexGen's potential for explosive growth in the energy sector.Links & Resources:Learn more about FlexGen:FlexGen WebsiteAccess insights and downloads:FlexGen ResourcesShow Notes:brandonbartneck.com/buildingbetter/flexgen

In this episode of the Building Doors Podcast, Lauren welcomes Angus Ferguson, who shares his intriguing journey from a humble upbringing in Echuca and soccer scholarship in Caulfield Grammar, to creating and selling a tech start-up for $25 million. Angus talks about the values instilled in him by his family, the pivotal experiences in playing soccer in the U.S., and transitioning into real estate. He discusses the challenges and lessons learned from founding and scaling a technology startup, including the importance of culture, hiring for fit, and fostering company values. Angus delves into his personal life, the balance between work and family, and the impact of becoming a parent on his leadership style. This episode provides a fascinating mix of personal anecdotes, business insights, and reflections on growth and leadership.Angus is a successful entrepreneur who sold his business to Domain for $25 million five years ago. He is the Head of Customer Solutions at Domain and is recognised by the Australian Financial Review as a BOSS Young Executive of 2023 as an influential young leader in Australia. In this episode we explore:How humble beginnings build resilienceWhy sporting success led to business excellenceTop tips for successfully scaling to sellHiring for company cultureManaging change through mergers and acquisitionsAdapting leadership from small to scaled teamsTeam empowerment and why it's crucialWhat parenting teaches us about leadershipJoin us on the Building Doors podcast as Angus Ferguson unpacks his fascinating transition from soccer to tech and real estate. He shares invaluable insights on scaling businesses, preserving culture during mergers, and mastering effective leadership. Discover how passion, resilience, and strategic hiring can turn challenges into opportunities and drive success. Tune in for a masterclass in leadership and growth.Connect with Angus Ferguson:LinkedIn: https://www.linkedin.com/in/angus-ferguson-00555657/?originalSubdomain=auAbout your host:  Lauren Karan, Director, and Founder of Karan & Co.With over a decade of experience as a recruiter and development coach, Lauren Karan found that her priorities rapidly changed after the birth of her two children. In 2022 she founded Karan & Co flipping the out-dated recruitment model with a focus on retention through career coaching and development.Lauren believes that If opportunity doesn't knock, you have to build a door – and it's this same philosophy that inspired her to create the Building Doors podcast.  The Building Doors podcast is for anyone undergoing a transformation in their life. Regardless of whether you feel stuck in your current role, need some inspiration on what steps to take next, want to learn how to level up as a business owner or simply want to listen to the experiences of successful entrepreneurs and industry professionals, the Building Doors podcast is all about unlocking your potential.Help someone else Build Doors in their career.

Today's episode features Matt Strafuss, Director of Product and Customer Solutions at Affectiva (now a Smart Eye company). Matt has been with Affectiva for almost 10 years in various roles. Affectiva, pioneer of Emotion AI, was acquired by Smart Eye in 2021 and has since continued its strong brand presence in the media analytics space. With a degree in Physics and Computer Science, Matt has worked on everything from software development, project management, customer success, and everything in between. His deep expertise in the space made him a natural candidate to interview about the new Affectiva calibration-free eye tracking feature, which represents a culmination of the Smart Eye eye tracking tech and Affectiva Emotion AI just announced last week. Matt talked about the development of this feature, how its differentiated from other eye tracking and attention measurement solutions on the market, some high-level mechanics on how it works and where we may be going with it in the future. Listen in to learn more. Links of Interest: [Read] Press Release - Affectiva's Breakthrough Calibration-Free Eye Tracking Feature Offers a Revolution in Attention Research: https://www.businesswire.com/news/home/20240905623376/en/Affectivas-Breakthrough-Calibration-Free-Eye-Tracking-Feature-Offers-a-Revolution-in-Attention-Research [News] Affectiva Announces New Emotion AI Attention Metric with Smart Eye's Sophisticated Eye Tracking Technology: https://www.affectiva.com/news-item/affectiva-announces-new-emotion-ai-attention-metric-with-smart-eyes-sophisticated-eye-tracking-technology/

On this episode of the Six Five On the Road, Keith Townsend and Dave Nicholson are joined by Ocient's Shantan Kethireddy, Vice President of Customer Solutions for a conversation on the impact of AI on scalability, both technically and environmentally, and how Ocient's high-density storage solutions are addressing these challenges. Their discussion covers: An overview of Ocient and its role in enabling data-intensive analysis with an emphasis on performance, cost, and energy efficiency. The importance of high-density storage in delivering efficient data solutions and the partnership with Solidigm to achieve this. Insight into the types of customers and workloads Ocient supports, showcasing the versatility of their solutions across various sectors. How Ocient is addressing the technical and environmental scalability challenges posed by AI, focusing on optimizing hardware efficiency and minimizing energy consumption. Shantan's anticipation for the future of hardware innovation revealed at Dell Tech World and its implications for Ocient's service delivery.  

Did you know that asking the right questions can significantly enhance your understanding of your meeting attendees and clients and the challenges they face?  Today, Eric focuses on formulating insightful queries to uncover the specific difficulties your clients and attendees encounter in their business lives, enabling you to position yourself better as a strategic partner and offer them more assistance. Stay tuned for Eric's insights and expert advice. Better Positioning Through Effective Questioning Positioning yourself more effectively through questioning involves asking insightful, strategic questions beyond logistics alone. Inquiring about your clients' core challenges, goals, and desired outcomes will allow you to demonstrate a deeper level of engagement and expertise, shifting your role from a service provider to a strategic partner. So, instead of asking only basic questions about numbers and logistics, delve into the broader context of their industry challenges and objectives. That will help you tailor solutions aligned with their needs and will help establish you as someone invested in their success. Real-Life Example: Insurance Company Incentive Trip Eric shares an example from his book, Meeting at C-Level, to illustrate the power of asking the right questions. An insurance company wanted an incentive trip to New York. Instead of just taking the order, Eric spent five minutes asking about their challenges and learned they had three generations working together and a mix of long-term and new employees. So he created a program to address those challenges, including a unique music studio experience that brought all the different generations together, helping them to create lasting memories. Surprise and Engagement in Zimbabwe Another example Eric shares is about a media company with a military veteran commercial director. Eric organized a surprise helicopter ride over Victoria Falls instead of the expected drop-off in the bush, creating a truly memorable experience. He also took a group photo during a rafting trip and sent it to attendees a month later, reminding them of the experience and creating a lasting connection. The Impact of Asking the Right Questions Eric explains that asking the right questions will give you a deeper understanding of your clients, their challenges, and their goals. It positions you as a strategic partner and allows you to plan more efficiently and create meaningful experiences, leading to more fulfilling business relationships and greater client satisfaction. Conclusion By asking the right questions, you can set yourself apart from your competition, understand your clients better, and create more impactful and memorable experiences. That positions you as a strategic partner and helps you build stronger, more satisfying business relationships. Connect with Eric Rozenberg On LinkedIn Facebook Instagram Website Meeting at C-Level: An Executive's Guide for Driving Strategy and Helping the Rest of Us Figure Out What the Boss Wants by Eric Rozenberg

Did you know that approximately 10-12% of plan sponsors actively shop their plan every year? Tune in to Rebecca Hourihan's conversation with Eric Ryles, Vice President, of Customer Solutions at ALM Media, LLC (parent company of Judy Diamond Associates). They explore ways to improve prospecting and enhance client retention, as well as telltale signs a … Read More Read More

Leigh Stringer is Global Director of Advisory Services at Perkins&Will, Jomal McNeal is VP of Customer Solutions and Stephen Smith is VP of People Analytics at REWORC where they are passionate about aligning people, place and process for the ultimate workplace experience. Mike Petrusky hosts a conversation about how understanding human behavior and social sciences can inform space management strategies and how psychological safety can foster a culture of inclusion. The panel explores how data should inform, not drive, business decisions and how FM and CRE touch every part of a business. We must focus on collaboration and community building in the workplace and data is a critical tool for understanding and improving workplace behavior. The industry needs better metrics that speak to people analytics and business intelligence if we hope to move beyond efficiency to become a business driver. Listen to these highlights and then watch the full hour broadcast to gain further insight and get the inspiration you need to be a Workplace Innovator in your organization! Connect with Leigh on LinkedIn: https://www.linkedin.com/in/leighstringer/ Connect with Jomal on LinkedIn: https://www.linkedin.com/in/jomalmcneal/ Connect with Stephen on LinkedIn: https://www.linkedin.com/in/1stephensmith/ Watch the full video of this conversation: https://lp.eptura.com/events-social-sciences-webinar-registration.html Watch milestone Ep. 300 video on YouTube: https://youtu.be/TTK92bzCKjg?si=YE8ZXDKCwH6sOXRi Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/  

Many homeowners in Oregon are feeling the impacts of higher electricity bills and facing the prospect of yet another rate increase next year. As electricity bills have skyrocketed, causing widespread anger and frustration, many people have begun to question how and why utilities recoup money from their customers. Last month, the Oregon Citizens' Utility Board, a state nonprofit group that advocates for those customers, asked Oregon regulators to dismiss Portland General Electric's newest rate increase proposal – an unprecedented move that diverges from the state's standard rate-setting process. Since then, the case has generated well over 1,000 comments from frustrated PGE customers. They raise important questions: Are back-to-back rate increases fair? Why should customers bear all of the cost of infrastructure upgrades and other investments and not the utility and its shareholders? Does the clean energy transition translate into higher rates? And if clean energy is supposedly cheaper than fossil fuel-powered energy, why are rates going up exponentially? Dain Nestel, the Director of Customer Solutions at Portland General Electric, talked on Beat Check about the reasons for the steep increases and how the company is trying to reign in costs and help its customers in an era of increasing electricity demand, extreme weather and aging infrastructure. For a different perspective, Beat Check previously hosted Bob Jenks, the executive director of the Oregon Citizens' Utility Board, to address those issues from utility customers' perspective. Learn more about your ad choices. Visit megaphone.fm/adchoices

Speakers: Bob Szostak, Director of Customer Solutions, VPS; Steve Thompson, Director of New Business Development, EMEA, VPS; Talat Riaz, Learning and Engagement Consultant, VPS; and David Spano, Senior Lead Software Engineer, VPS

Nachhaltig unterwegs mit dem Aufzug im Holzschacht – von Konzeption bis Ausführung. Mit Stephan Hindemith, Team Lead Customer Solutions Engineering bei KONE #388 Mit Holz geht es immer höher hinaus – auch im Aufzugsbau! Ein Holzschacht ist im Vergleich zu seinem Pendant aus Beton nicht nur nachhaltiger, sondern durch das hohe Mass an Vorfertigung auch sauberer und schneller im Einbau. Zudem besitzt der Aufzugsschacht aus Holz gerade bei Aufstockungen einen weiteren grossen Vorteil, über den du in diesem Podcast ebenfalls mehr erfährst. Unser Gast Stephan Hindemith, Team Lead Customer Solutions Engineering bei KONE, erklärt ausserdem: …weshalb der Aufzugsschacht aus Holz im Trend liegt, …worauf du beim Brandschutz achten musst, …wie man zusätzlich Kosten spart und …was die gängigsten Vorurteile gegenüber dem Holzschacht sind.   Mehr Infos und Kontakt: https://www.kone.ch/de/  Vernetze dich mit Kone auf LinkedIn   Weitere Podcastfolgen und Blogartikel findest du unter: www.marcofehr.ch/mehr   

Speakers: Dr. Anthony W. Gagliardo, Vice President of Nuclear, Technical & Enterprise Learning at Xcel Energy; and Bob Szostak, Director of Customer Solutions, VPS

Guests: Bob Szostak- Director of Customer Solutions, Vertex and Steve Thompson- Director, New Business Development EMEA, Vertex

Celebrating Powerhouse Women salutes and recognizes women who are making an impact, whether it's in business, philanthropy, public service, or elsewhere. Paige Barry/DefenseStorm Paige Barry is the Vice President of Customer Solutions at DefenseStorm. She has more than 20 years of consistent success serving the technology needs of financial institutions. Paige has held leadership roles […] The post Paige Barry, VP of Customer Solutions for DefenseStorm appeared first on Business RadioX ®.

Celebrating Powerhouse Women salutes and recognizes women who are making an impact, whether it's in business, philanthropy, public service, or elsewhere. Paige Barry/DefenseStorm Paige Barry is the Vice President of Customer Solutions at DefenseStorm. She has more than 20 years of consistent success serving the technology needs of financial institutions. Paige has held leadership roles […]

Today's episode features Matt Strafuss, Director of Product and Customer Solutions at Affectiva (now a Smart Eye company). Matt has been with Affectiva for almost 10 years in various roles. Affectiva, pioneer of Emotion AI, was acquired by Smart Eye in 2021 and has since continued its strong brand presence in the media analytics space. With a degree in Physics and Computer Science, Matt has worked on everything from software development, project management, customer success, and everything in between. His deep expertise in the space made him a natural candidate to interview about the new Affectiva attention metric, which represents a culmination of the Smart Eye eye tracking tech and Affectiva Emotion AI just announced. Matt and I talked about the development of this metric, how its differentiated from other “Attention” measurement solutions on the market, some high-level mechanics on how it works and where we may be going in the future. Listen in to learn more. Links of Interest: Affectiva Emotion AI Media Analytics: https://go.affectiva.com/affdex-for-market-researchPress Release: Affectiva Announces New Emotion AI Attention Metric with Smart Eye's Sophisticated Eye Tracking Technology: https://www.businesswire.com/news/home/20230911830235/en/Affectiva-Announces-New-Emotion-AI-Attention-Metric-with-Smart-Eye%E2%80%99s-Sophisticated-Eye-Tracking-TechnologyBlog: The Science of Attention and Engagement: A Revolution in Media Metrics: https://blog.affectiva.com/the-science-of-attention-and-engagement-a-revolution-in-media-metrics

Matt Zimmer and Joe Lynch discuss streamlining the beverage supply chain. Matt is the President and Advisory Board member of Zengistics, a logistics partner that provides scalable transportation and logistics services using a shared cloud platform and a network of carriers. About Matt Zimmer Matt Zimmer is the President and Advisory Board member of Zengistics, a logistics partner that provides scalable transportation and logistics services using a shared cloud platform and a network of carriers. Prior to that, he served as the Chief Operating Officer at Flash Global, where he managed all operations, partner network, account management, solutions/implementations, trade & compliance, and global command centers. He also held the position of Senior Vice President, Customer Solutions at Flash Global, where he drove customer partnerships and organically grew revenue and service offerings. Before that, he was the Head of Global Purchasing and Strategy at Wilsonart LLC, where he managed worldwide procurement, supply chain, logistics, and growth strategy for 8 global business units. He also held leadership positions at Flextronics, Pinnacle Data Systems, and e-Play, LLC. He holds a BS and MBA in Business Administration and Management, General from Franklin University and has completed an Executive Education Program at Stanford University Graduate School of Business. About Zengistics Zengistics, a comprehensive logistics company, excels in resolving complex supply chain challenges through managed transportation services and transportation-as-a-service, fortified by our partnership with Turvo. By harmoniously combining advanced technology with our team of industry professionals, they deliver top-tier customer service and data-driven supply chain solutions. Zengistics facilitate seamless cooperation among shippers, carriers, and drivers. Their services offer complete transparency and encompass a broad range of transportation types, from dry van and reefer to heavy haul and cold chain across North America. Zengistics extends the realm of logistics, providing expertly managed services for scalable growth and maximized efficiency. Key Takeaways: Streamlining the Beverage Supply Chain Matt Zimmer is the President and Advisory Board member of Zengistics, a logistics partner that provides scalable transportation and logistics services using a shared cloud platform and a network of carriers. In the podcast interview, Matt and Joe discuss streamlining the beverage supply chain, a market segment where Zengistics excels. Zengistics is a comprehensive logistics company that excels in resolving complex supply chain challenges through managed transportation services and transportation-as-a-service. Zengistics is fortified by its partnership with Turvo, which allows it to combine advanced technology with its team of industry professionals to deliver top-tier customer service and data-driven supply chain solutions. Zengistics facilitates seamless cooperation among shippers, carriers, and drivers, offering complete transparency and encompassing a broad range of transportation types across North America. Zengistics extends the realm of logistics, providing expertly managed services for scalable growth and maximized efficiency. Zengistics operates on the world's first collaborative logistics platform, which allows for smarter collaboration among shippers, carriers, and drivers to get things done faster. Zengistics offers end-to-end solutions for carriers and shippers, providing complete transparency throughout the entire supply chain and connectivity into its established network of partners. Zengistics uses industry-leading technology platforms to enhance the ability of its logistics experts to provide efficiency, connectivity, visibility, and high-level service. Zengistics offers a consultative approach to complex projects that delivers a tailored logistics network, providing a personalized solution to optimize each shipper's unique supply chain. Zengistics' Managed Services offering utilizes a logistics network optimization model to take a holistic approach to the specific needs of its customers, planning for the future and mapping the best execution for creating scalable growth with optimized rates and high efficiency. Zengistics' technology platforms and collaboration portal provide complete end-to-end transparency and matures as a business evolves, allowing for on-demand data analytics, lane optimization, capacity sourcing, and LTL consolidation. Learn More About Streamlining the Beverage Supply Chain Matt on LinkedIn Zengistics on LinkedIn Zengistics website Episode Sponsor: Port X Logistics Is Drayage Just Drayage with Brian Kempisty Episode Sponsor: Lean Solutions Group Outsourced Sales and Marketing with Ryan Mann The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Peter A. Botticelli joined SynTouch as Director of Customer Solutions with a strong background in custom robotics and control systems. Peter studied electrical engineering at Worchester Polytechnic Institute and the University of Massachusetts, Lowell. He worked in development as a robotics engineer at Barrett Technology Inc. and UniFirst Corporation. At SynTouch, Peter develops state-of-the art machine sensing technology, working with leaders in various industries including consumer electronics, automotive, textiles, and consumer goods to provide novel applications for machine touch. Learn more about SynTouch on their website.

As the industry and economy continue to change, businesses have to find ways to stay competitive. Companies need solutions that increase visibility and access to capacity just to keep up with consumer demand. Technology and data allow companies to become more efficient but is it really efficient for customers to try and figure it out on their own? Jim Applegate of Landstar joins us to share his take on how solutions can meet service. FOR MORE INFORMATION: https://www.landstar.com/ DO YOU WANT TO RESPOND TO THIS EPISODE? Call our Dialog Line: 888-878-3247 DOWNLOAD THE NEW INBOUND LOGISTICS APP featuring the updated and expanded Logistics Planner! Available on iTunes and the Google Play Store: http://bit.ly/ILMagApp   http://bit.ly/ILMagAppGoogle  Are you a #logistics Thought Leader that would like to be featured on the Inbound Logistics Podcast?  Connect with me on Twitter:  @ILMagPodcast   Email me: podcast@inboundlogistics.com   Connect with Inbound Logistics Magazine on LinkedIn: https://www.linkedin.com/company/inbound-logistics Follow us on Twitter: www.twitter.com/ILMagazine Like us on Facebook: www.facebook.com/InboundLogistics Catch our latest videos on YouTube: www.youtube.com/inboundlogistics   Visit us at www.inboundlogistics.com

On this episode of the Special Chronicles Podcast's EnergyForce S6:Pt3: Kamlesh Amin, manager within Customer Solutions within ComEd joins podcast host Daniel Smrokowski to present a tutorial and conversation about the ComEd MarketPlace. We talk about the benefits of Smart Thermostats, Voice Assistants, Water-Saving Products, and recommend New Rebates and Products for all customers to bring energy efficiency into their homes! Listen and Watch Full Episode Now! Find Episode 516 ShowNotes & Links HERE: https://specialchronicles.com/podcast516 Like our podcast? Support our work with a small monthly donation at https://specialchronicles.com/give . . . . . Award-winning Intellectual Disability advocate, speaker, and host of the Special Chronicles Podcast, Daniel Smrokowski tells special needs stories in a unique way because he is a person with special needs: disability conversations, Special Olympics athletes not to miss, and interviews with friends. New episodes drop Every Monday 6PM CT Follow Special Chronicles Podcast: Available on ApplePodcasts, Spotify or anywhere you listen to your favorite shows! . . . . . . The post ComEd MarketPlace | EnergyForce Series S6:Pt3 | Ep.516 first appeared on Special Chronicles.

Asset management is undergoing a major transformation due to the development of AI and related technology. In this conversation, Billy Gil, Product Marketing Manager for Veritone's Commercial SaaS Solutions; Gunnar Dedio, CEO of PROGRESS; and David Candler, Senior Director of Customer Solutions at Veritone, discuss the next generation of asset management capabilities enabled by AI.The conversation covers a range of topics relevant to organizations seeking to leverage AI to optimize their asset management, including Digital Asset Management (DAM) systems, the use of metadata in conjunction with AI, and the benefits and challenges of AI-enabled technology. As an all-German company, PROGRESS is well-positioned to discuss how AI can help companies expand into new territories, and the conversation includes real-world examples and use cases of AI in asset management.Overall, this conversation offers valuable insights into how to maximize the potential of AI for asset management, and will be of interest to anyone looking to stay at the cutting edge of this rapidly-evolving field. To discover the potential of AI, and to find out why it's a must-have, tune in now!Veritone disclaims any responsibility for any statement of participants in the podcast. The views expressed in this podcast are those of the interviewee and do not necessarily reflect the views of Veritone or its directors, officers, or employees.Key Points From This Episode:Why organizations need AI-enabled asset managementOpportunities that can be leveraged when using AI-enabled technologyThe biggest challenge regarding AI-based technology: scaleabilityHow AI-enabled DAM solutions help grow businessesHow AI can facilitate licensing aspects of video and audio dataLinks Mentioned in Today's Episode:Billy Gil on LinkedInDavid Candler LinkedInPROGRESSPROGRESS Case StudyVeritoneVeritone Digital Media HubVeritone aiWARENuxeoAmazon Web Services (AWS)StrikeEditShareBloomberg MercuryCharlie RoseInter MilanEvolving SystemsSan Francisco GiantsMagen Mintchev on LinkedInAdventures in AI PodcastFollow Veritone on Facebook, Instagram, LinkedIn, and Twitter!

How can you use OpenTelemetry to gain insight into your Apache Kafka® event systems? Roman Kolesnev, Staff Customer Innovation Engineer at Confluent, is a member of the Customer Solutions & Innovation Division Labs team working to build business-critical OpenTelemetry applications so companies can see what's happening inside their data pipelines. In this episode, Roman joins Kris to discuss tracing and monitoring in distributed systems using OpenTelemetry. He talks about how monitoring each step of the process individually is critical to discovering potential delays or bottlenecks before they happen; including keeping track of timestamps, latency information, exceptions, and other data points that could help with troubleshooting.Tracing each request and its journey to completion in Kafka gives companies access to invaluable data that provides insight into system performance and reliability. Furthermore, using this data allows engineers to quickly identify errors or anticipate potential issues before they become significant problems. With greater visibility comes better control over application health - all made possible by OpenTelemetry's unified APIs and services.As described on the OpenTelemetry.io website, "OpenTelemetry is a Cloud Native Computing Foundation incubating project. Formed through a merger of the OpenTracing and OpenCensus projects." It provides a vendor-agnostic way for developers to instrument their applications across different platforms and programming languages while adhering to standard semantic conventions so the traces/information can be streamed to compatible systems following similar specs.By leveraging OpenTelemetry, organizations can ensure their applications and systems are secure and perform optimally. It will quickly become an essential tool for large-scale organizations that need to efficiently process massive amounts of real-time data. With its ability to scale independently, robust analytics capabilities, and powerful monitoring tools, OpenTelemetry is set to become the go-to platform for stream processing in the future.Roman explains that the OpenTelemetry APIs for Kafka are still in development and unavailable for open source. The code is complete and tested but has never run in production. But if you want to learn more about the nuts and bolts, he invites you to connect with him on the Confluent Community Slack channel. You can also check out Monitoring Kafka without instrumentation with eBPF - Antón Rodríguez to learn more about a similar approach for domain monitoring.EPISODE LINKSOpenTelemetry java instrumentationOpenTelemetry collectorDistributed Tracing for Kafka with OpenTelemetryMonitoring Kafka without instrumentation with eBPFKris Jenkins' TwitterWatch the videoJoin the Confluent CommunityLearn more with Kafka tutorials, resources, and guides at Confluent DeveloperLive demo: Intro to Event-Driven Microservices with ConfluentUse PODCAST100 to get $100 of free Confluent Cloud usage (details)   

As the VP of Customer Solutions for Plymouth Rock, and an insurance industry veteran, Howard Goldberg has seen a few things in his career. With the customer experience being driven by many external factors and expectations Howard shares some lessons and insight into how the insurance distribution channel can find and build a better experience for customers with technology, interaction, content and services.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Childhood interests don't often fuel “grown-up” careers. Enter Edward Boss, founder and CEO of Riteks, Inc., a chemical distributor in Houston, who parlayed his passion for chemistry into lucrative corporate positions and, eventually, a string of successful entrepreneurial endeavors. Jason chats with Ed about the influence mentors have made throughout his career, the benefits of association membership, and the importance of encouraging the next generation of distribution leaders to explore STEM-related studies.  CONNECT WITH JASON LinkedIn CONNECT WITH ED LinkedIn *** Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth and achieve personal goals.    This episode was edited & mixed by The Creative Impostor Studios.  For full show notes and services visit: https://www.distributionteam.com Special thanks to our sponsor for this episode: Profit2, helping distributors charge the right price.

Finding the local value of renewables can be a complex exercise. If rates don't properly reflect the value of distributed energy and the central grid together, it can create an imbalance in economic benefits.Rooftop solar is one prominent example of a technology disrupting the utility business model – changing the way utilities make money and spread costs among consumers. Lon Huber has spent his career figuring out how to make shift work for everyone.As the Senior Vice President for Pricing and Customer Solutions at Duke Energy, Lon is working on new solutions that can benefit customers, distributed energy providers, and the central grid.“I continue my advocacy for fair treatment to all customers, while at the same time encouraging new technology and maximizing the benefits,” he says.This week, Brad speaks with Lon about how his team analyzes and creates new rates to build programs and services for specific groups of customers – including efficiency and distributed energy.This podcast is produced by GridX. GridX is the Enterprise Rate Platform that modern utilities rely on to usher in our clean energy future.

Today, our host Cindy Van Horne is joined by Sascha Lehmann, Partner at McKinsey, and Patrick Lammers, Chief Operating Officer of Customer Solutions at E.ON, to talk about E.ON's commitment to pursuing growth and advancing sustainable development. As one of Europe's largest operators of energy networks and infrastructure, E.ON has set an example of how to lead an industry with growth as a top priority. In this episode, we learn about E.ON's deliberate choice to move towards growth, and how it is setting the company up for long-term, sustainable success. Our discussion concludes with Patrick's recommendations for other leaders as they work toward achieving and maintaining growth in their organizations.See www.mckinsey.com/privacy-policy for privacy information

Do you know where your best customers are coming from? Sara Livingston is the Head of Customer Solutions at Rockerbox.com, and she joins the show today to geek out about all things traffic. From trends to new channels, we're getting into all of it today and answering the question: how do you determine where you should be spending your marketing budget? Get ready to dip into the weeds as Sara shares where the traffic trends currently sit when it comes to where brands are spending their ad money, how marketing spend is changing on different platforms, and how budgets differ between large and small brands. We also get into attribution and discuss how to think about it, how to test new channels, and how to find out where your best customers are coming from—and get them to spend more. You can find show notes and more information by clicking here: https://bit.ly/3isEB4o Interested in our Private Community for 7-Figure Store Owners?  Learn more here.   Want to hear about new episodes and eCommerce news round-ups?  Subscribe via email.

On today's episode of the RecruitingDaily Podcast, William Tincup speaks to Michael from Customer Solutions, Inc. about defining ghosting during the recruitment and hiring process.Advance Partners solves the inherent cash flow challenges staffing firms face by providing unlimited funding so you never have to say NO to an opportunity again.If you're ready to grow, and want the experienced service that made us the number one funder for staffing firms for the last 25 years, Click Here to learn more!

Sarah talks with Danielle Waterworth, VP- NA Dealer & Customer Solutions and Global Maintenance & Service Development at CNH Industrial about how the company is segmenting and evolving its service offerings, what advice she has on leasing assets, how to add value to a dealer network, and more.

Edward Sulley has 21 years of professional football experience and joined Hudl as Director of Customer Solutions after a successful 11 year period at one of the fastest growing global sports organisations, City Football Group (CFG), working with 7 clubs in Manchester, New York, Melbourne, Yokohama, Girona, Montevideo and Chengdu. His diverse experiences and qualifications span Coaching, Performance Analysis, Sports Science, Medical, Scouting, Recruitment, Research, Innovation, Strategy, Project Management and Leadership. During the last 5 years, his main focus at CFG was to design and implement a football strategy for their clubs in Japan and China, leveraging best practice knowledge. Learn More: Hudl Elite Blog

Tune in and learn about the importance of healthcare providers reexamining their inventory management approaches in a dynamic environment. Terry Schwarzenbach shares insights into this process for health systems after periods of critical supply shortages and more.This episode is sponsored by Cardinal Health.

Live from the booth at MODEX 2022, Amit Levy, Executive Vice President of Customer Solutions and Strategy at Made4Net, joins Kevin on this episode of the New Warehouse. Made4Net is a leading provider of warehouse management systems (WMS). They have developed additional supply chain execution components, such as dynamic route planning, which optimizes last-mile delivery. In this episode, Kevin and Amit discuss WMS trends and how Made4Net plans to stay ahead of the competition. Join the Fulfilld webinars on 10/19, 10/27 and 11/2 here.Sign up for Veryable here.

In this episode we brought on Isaac Major who is currently the VP of Customer Solutions at Quantanite. Outsourcing is very useful and an important step in expanding a business beyond certain bounds, but there can be many questions and misconceptions about it and how it works. Isaac says you gotta have someone to manage the relationship with your outsourcing partner/teams, and then from your partner's side you want to have a business manager as well. About Quantanite 2:57Some of the trends they're seeing in outsourcing 4:00Staying in control 5:43Technology they tend to use 7:51Where does the outsourcing occur? 10:30Customer retention 13:29If you're considering outsourcing 16:44“In the present, the number one thing your customers care about the most when it comes to your support staff is time. How long do they have to wait to get this resolved?” 9:12

This episode of the Route will feature Assistant Manager of Customer Solutions at Molson Coors Beverage Company, Jessica O'Grady. Follow us @theroutesports on all platforms. To find out more about white whale mktg, click here: https://www.whitewhalemktg.com/links To listen to other episodes, click here: https://www.whitewhalemktg.com/the-route To read The Sport Marketeer newsletter, click here: https://thesportmarketeer.substack.com/ To get to know more about the host, Christopher Nascimento, click here: https://www.linkedin.com/in/nascimentochristopher/

Анастасія Войтова — Head of Customer Solutions та Security Software Engineer в Cossack Labs. Також вона Security Lead в неурядовій організації Women Who Code Kyiv.

 People tend to get caught up in blockchain's “crypto-speak,” but it doesn't have to be complicated. Blockchain offers three critical opportunities for business: transparency, truth, and traceability - and it's the future of everything we do. Join us as we dive into a fascinating episode with our guest, Don Durm, Vice President of Customer Solutions at PLM, where we'll talk about what blockchain is and how it can turn a complex and messy supply chain into a more efficient powerhouse.

After a 10 year term at the National Renewable Energy Lab, Dr. Julieta Giraldez is working at the edge of technology and regulatory issues, at the edge of the utility, the energy policy, and the energy consumer. She is a facilitator of conversations that move clean energy projects forward. We talk about a lot of edges in this episode: between research and implementation, between the public and private sectors, between complexity and opportunity, and between the data and decision making.Quotables"Where the technical meets the regulatory is a very exciting space, because it means we are advancing societal good."“The way we used to plan before was an extremely simple set of assumptions. Now, just to even answer a question, you need to consider twelve other things times ten other scenarios to actually understand the impact of what you're trying to look at. It's a complex space now and that excites me.”-          All above quotes by Dr. Julieta Giraldez“Complexity can feel scary or frustrating, but there's also a ton of opportunity in complexity.”“The way that we model things is still just a model. It can tell us important things about reality, but it's never going to perfectly reflect reality.”-          Amy SimpkinsThis week's guestA leader in the renewable energy sector, Julieta Giraldez is a Principal of Customer Solutions at Kevala, where she focuses on solving the challenges facing energy market participants interacting with the evolving electricity grid. Prior to joining Kevala, Dr. Giraldez worked for the National Renewable Energy Laboratory (NREL) where she led Distributed Energy Resources (DER) grid integration related projects. Most recently, she focused on understanding how customer-sited resources such as solar, electric vehicles, and battery storage, can best be leveraged and safely integrated into distribution systems. She brings a holistic view of grid integration related issues, acknowledging the importance of including multiple perspectives in the evaluation of new emerging technologies, from developers and customers to technology providers, regulators and utilities.  Dr. Giraldez holds a Ph.D. in Systems Engineering from Colorado State University, an M.S. in Electrical Engineering from the Colorado School of Mines and a B.S in Technical Mining and Energy Resources from the Polytechnic University of Madrid, Spain.Resources:Connect with Julieta on LinkedIn.Check out Kevala's website.If you enjoyed the conversation, please share. Leave us a positive review and subscribe to Power Flow on Apple podcasts, Spotify, or wherever you listen to podcasts. You can follow Power Flow Podcast on LinkedIn, Instagram, Twitter, Facebook, and Tik Tok. Thank you for listening. See you at the whiteboard!

Supply Chain Careers podcast hosts, Mike Ogle and Rodney Apple chat with Steve Szilagyi detailing his greatest lessons learned about servant leadership to get the most out of people. Steve currently serves as the Senior Vice President of Customer Solutions at MSC Industrial Supply Co.Topics that are covered with Steve:- Servant leadership- The importance of understanding the language of personal accountability- Taking clear ownership of the relationship when you are a mentee- The need to grow or move on when new and greater challenges are desiredThis podcast is brought to you by SCM Talent Group - the industry-leading supply chain recruiters.Want to learn more about advancing your supply chain career? Check out:Supply Chain Careers and apply to Supply Chain Jobs at our Job Board!info@supplychaincareers.comWant to sponsor a podcast episode? -Head hereToday in Manufacturing Inside the biggest stories impacting U.S. manufacturing.Listen on: Apple Podcasts Spotify

This week is National Drive Electric Week, and we are highlighting the substantial investments America's electric companies are making in customer programs and charging infrastructure to accelerate electric transportation and the adoption of electric vehicles.  On this episode of Electric Perspectives, EEI's Director of Electric Transportation Kellen Schefter is joined by Kate Staples, Manager of Electrification at Dominion Energy; Dan Francis, Director of Customer Solutions and Policy at American Electric Power; and Matt Forck, Vice President of Community, Economic Development, and Energy Solutions at Ameren, to discuss how electric vehicles are driving the clean energy transformation while providing benefits to customers and the environment.

Dan Protzman, Vice President of Customer Solutions for the Business Improvement Group, explains the BASICS Lean Implementation Model, a 6-step roadmap for lean implementation in your organization.   --- Support this podcast: https://anchor.fm/leansolutions/support

First, Bruce Ford, SVP Lodging Econometrics, and David Eisen, Director of Hotel Intelligence and Customer Solutions at HotStats record with Glenn at the close of the NYU Hospitality Investment Conf and share their thoughts. Then, Glenn sits with Peter Strebel, CEO, Omni Hotels & Resorts to discuss his career arc, his first year as a CEO and how Omni differs from other hotel companies. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Glenn chats with Tim Busch, Founder/ CEO, Pacific Hospitality Group, which operates Meritage Collection hotels including Paséa Hotel & Spa in Huntington Beach, Estancia La Jolla Hotel & Spa near San Diego, Ko'a Kea Hotel & Resort in Kauai, and two Napa Valley properties – The Meritage Resort and Spa and Vista Collina Resort. First, Dave Eisen, Director of Hotel Intelligence and Customer Solutions at HotStats and Glenn discuss the prospects of 2019 and the hotel business. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Duetto, Red Roof, CLIC Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/