Shared Insights: The Podcast from BA Insight

Kim Stein brings decades of experience as a legal solutions and workflow specialist. As Upland BA Insight's  director of legal solutions, she has a rich and unique perspective on our industry. This week, Kim joins Pete Wright to share her insights as reflected through the lens of our premier educational and networking event in the legal sector: ILTACON. ILTACON was a four-and-a-half day conference with comprehensive peer-driven programs, educational content, and plenty of networking opportunities. Kim shares her perspective on Upland BAI's role at the conference, leading the sector with relevant solutions to our industry. This year's big theme: Data. Where does it exist? How is it managed and transformed into knowledge for legal teams? What is the value proposition for investment in systems to help firms turn that value proposition into something that can be leveraged? And how are our best clients using our connectors to do just that for their legal teams right now? Listen in for Kim's thoughts on all of this and more.  (00:00) - Welcome to Shared Insights (00:08) - Introducing Kim Stein (00:40) - About ILTACON (02:10) - Upland BAI at ILTACON (04:58) - The Value Proposition of Productivity (07:18) - Machine Learning, AI, Blockchain (11:49) - The Upland BAI Presence (13:50) - Our Friends at Ogletree

Today on the show we're talking about upgrades. Ogletree Deakins is a law firm specializing in labor and employment, and over the last few years, Chief Knowledge Officer Dave Boland and team have been working to move from SharePoint 2010 to SharePoint Online, replacing their old enterprise search and integrating the firm's search needs under one banner, all available across a wide selection of devices for a diverse set of users. This meant, of course, integrating with other firm systems: document management systems, client matters, intranet content, firm expertise, and more, and doing it all in a simple, seamless interface. Today, Dave Boland joins Pete Wright and Sean Coleman, our senior director of operations, to talk about the Ogletree project, the BA Insight partnership, and lessons learned along the way.

BA Insight announced the immediate availability of BA Insight Search for Workplace powered by Microsoft Azure Cognitive Search. This solution is a first of its kind; it reduces store-by-store search bringing knowledge to users, regardless of where the information is. But, what does that mean for you?Liam Cavanagh, principal program manager for Azure Cognitive Search at Microsoft, and Massood Zarrabian, our very own Chairman and CEO, are here today to walk us all through the vision in the underlying Microsoft technology, why organizations should consider it, and how BA Insight’s solution creates an incredible opportunity for your users.Links & NotesAzure Cognitive SearchTry Azure Cognitive SearchBA Insight Search for Workplace Powered by Azure Cognitive ServicesBA Insight Search for Workplace powered by Microsoft Azure Cognitive Services Immediately Available — BA Insight Pressroom

Chris Smith is the internal entrepreneur at a major New York-based law firm. He works with the firm's lawyers to identify opportunities, shape creative solutions. His specialty is making knowledge management work, and he's with us today to reflect on Knowledge Management challenges through the lens of our current global context: COVID-19.Links & NotesConnect with Chris Smith on LinkedIn

Daniel Ranta has spent the last five years responsible for a massive knowledge management implementation at General Electric integrating hundreds of communities, unifying search, and delivering expertise connectivity that enabled transformative new capabilities across the organization. He joins us today to share his experience in building knowledge management systems and architecting knowledge networks that work, and some guidance if you find your efforts are coming up short. Links & NotesConnect with Daniel Ranta on LinkedIn

BA Insight founder and head of development Tony Malandain joins us today to share his experience at Microsoft Ignite 2019. The continued investment in Microsoft Search is paying off with announcements from the company in AI, Modern Search UI, and more. But the keystone for us is around Microsoft Graph and connectors paving the way for a new wave of integration through the BA Insight ConnectivityHub, currently in preview. This week on the show, Tony gives us our own preview and a set of resources to help you make sense of the changes ahead.Links & NotesAbout Tony MalandainTony Malandain on LinkedInBA Insight Announces Preview of ConnectivityHub and 70+ Connectors for Microsoft SearchWatch the Connectors Announcement from the KeynoteSRCH40 - Connect Your World of Information to Microsoft 365 and Microsoft Search: A Sneak Peek at Microsoft Graph ConnectorsSRCH10 - What's New and Next for Microsoft SearchSRCH50 - What's New and Next for Microsoft Search Customization and DevelopmentIntroducing new knowledge services with Project CortexCall to Action! Request Your Connectors

Sanjaya Paudel offers an introduction into the kinds of benefits that come with integrating artificial intelligence and machine learning into your enterprise search solutions. Investment in artificial intelligence and machine learning can yield quick benefits for your users. Today, BA Insight Solutions Consultant Sanjaya Paudel offers an introduction and a few examples the demonstrate the power of AI in applications such as document summarization, expertise location, super-accurate image and video search by content, and more.

ServiceNow has become ubiquitous across enterprise computing in a wave of organizations digitizing their most important workflows. But these workflows exist in the present. This week on the show, BA Insight CTO Sean Coleman joins us to describe how AI-driven enterprise search can augment these workflows and bring greater efficiency, satisfaction, and service to your users and stakeholders. Links & Notes Learn more about BA Insight for ServiceNow Microsoft and ServiceNow announce strategic partnership — Microsoft News

Artifacts and dreams of our science fiction childhood are coming to pass at a greater rate than ever before. Even the elusive flying car seems to be getting some traction. But what about the tools and technologies that hover around us that help us get our work done every day? Our phones have replaced hundreds of individual products in our lives and yet we see this as obvious today. This week on the show author, speaker, and futurist Sid Probstein joins us to talk about the perils of prediction in technology, and the delights that come at the end of the trending rainbow. About Sid Probstein Product and technology leader with entrepreneurial background in startups, enterprise software, cloud, messaging & collaboration systems, search engines, natural language processing, big data, machine learning, AI, remote & distributed product development, etc. Python and recent c# hacker. Social media and live music fan. Author, speaker and futurist. Links & Notes Connect with Sid Probstein on LinkedIn Follow Sid on Twitter @SidProbstein

How do you capture a viable return on your search investment? BA Insight CEO Massood Zarrabian joins us today to help you develop a business case to do just that with an emphasis on Return on Value (ROV). His latest white paper, Internal Search: Developing a Business Case, presents his perspective on the landscape of investment in internal search  including the challenges of measuring ROI and the inaccuracy of the methods used historically.  He shares how organizations have found Return on Value (ROV) a better measure to capture the return on their search investment, focusing on the return that comes from having more engaged employees. We invite you to contact Massood directly via email at mzarrabian@BAinsight.com to request your own copy of the white paper and start a conversation.

Knowledge architect Scott Mortenson shares his experience in building enterprise search applications for global law firm Orrick. Efficiency and effectiveness are everything for the firm and its clients, so creating a system that is both powerful and discoverable for end users means bringing all the right tools into play. The team brings a powerful search solution for millions of documents and assets to users through an open source front end, backed by Microsoft's SharePoint search. Today on the show, Mortenson shares the opportunities their latest search application offers the organization, along with some surprising challenges along the way. Links & Notes Follow Scott Mortenson on LinkedIn Learn more about Orrick

Developments in artificial intelligence and natural language processing is progressing at a blistering pace thanks to investments from Microsoft, Google, Amazon and others. But how easily you can make use of these incredible technical resources depends on your facility with the tools, APIs, and your understanding of the strengths of each company’s approach. Today on the show, BA Insight CTO Sean Coleman is back to share his team’s experience investigating the landscape of NLP technologies and how you can best make use of them in your stack, and the state of BA Insight’s own integrations with each. Links & Notes Connect with Sean Coleman on LinkedIn

We hear it all the time — and it seems like such an easy solution to the metadata woes: let the AI tool crawl our data and assign metadata as it sees fit. If you’ve gone down that particular road, then you know where it ends up. That’s why BA Insight Technical Account Executive Jason McCullagh joins us today to bring a message of balance between what AI can accomplish and where you should focus on "old fashioned human intelligence" to best impact your efforts to improve findability. Links & Notes BA Insight Autoclassifier Connect with Jason on LinkedIn

Xavier Ayala is a digital business transformation strategist at Esteve Pharmaceuticals headquartered in Barcelona, Spain. Their challenge? How do you integrate SharePoint and OpenText LiveLink for quick access to terabytes of documents to over 2,500 employees? Ayala joins us today to share the story of how they faced that challenge and the tools they used to do it. And it shouldn’t surprise you to hear that a key tool in their set comes in the form of BA Insight connectors, specifically Connector for LiveLink, and has opened the door for future migrations for the company in the coming year. Links & Notes BA Insight Connector for LiveLink Connect with Xavier Ayala on LinkedIn

It’s been a busy season in the technology sector but now that conference travel is slowing down, we’ve caught up with BA Insight CTO Sean Coleman for a recap of his experience at Microsoft Ignite 2018. The big announcement for us this year centered on the company’s realignment around Microsoft Search. Our conversation with Sean starts there, but he brings a number of non-search related takeaways from his experience in Orlando as well! Links & Notes Microsoft Search—cohesive search that intelligently helps you find, discover, command, and navigate Microsoft Ignite

Patrick Rochel serves as SharePoint Solution Architect at a major global financial services firm. He joins us today to share the story of transformation. In the wake of a legacy of paper, two years ago their CEO made an announcement: it was time for the company to go paperless. Over 18 months, Patrick and his team worked to ingest mountains of paper and in that time brought 80% of the company’s records online. He shares the story of the project, the platforms, and the BA Insight software that helped his company bring their content repository into SharePoint and beyond.

Bonzai Intranet Founder and Director of Product, Michal Pisarek, joins us today to talk about the importance of integrating intelligence into your intranet. What does he mean by intelligence here? It’s more than throwing buzzwords like AI and Machine Learning around, and can also be deceptively simple. Listen in today as a seasoned expert in our field shares his observations in building search infrastructure that truly serves users. Links & Notes Learn more about Bonzai Intranet Follow MichalPisarek on Twitter

Sam Marshall is the owner of ClearBox Consulting where he’s specialized in intranets and the digital workplace for nearly two decades. Today, he works on digital workplace strategy and the business side of Office 365. He is the lead author of the annual ‘SharePoint Intranets in-a-box report’ and he’s here today to talk to us about employee experience in the digital workplace, diagnosing enterprise search, and how to approach the people challenges you might run into along the way. Links & Notes The Digital Workplace Framework Diagnosing Enterprise Search The Annual SharePoint Report Learn More about ClearBox Follow Sam on Twitter @sammarshall

What are some of the most exciting search technology innovations so far this year to make enterprise search more intelligent and user friendly? BA Insight’s CTO and Chief Customer Officer Sean Coleman and Advisory Board Chair Jeff Fried sit down to talk about the tools and technology that has them eager to develop and deliver, which includes major advancements in AI and ML. Join in for their thoughts on search technology that has them excited in 2018, as well as what's keeping them up at night!

This week, Korn Ferry Senior Vice President and CIO Bryan Ackermann joins us to talk about the business challenges that come with aggressive mergers and acquisitions and how SharePoint and BA Insight software has helped them not only mitigate the frustrations of growth, but keep their eye on a future in which search is only step one toward invisible, secure collaboration for his company anytime, anywhere in the world. Korn Ferry is a key player in leadership development as a talent and recruiting partner to 93% of the FORTUNE 100. The company is nearing 50 years old in just a few years and currently moves 100,000 people through its leadership programs each month.

This week on Shared Insights, founder of Boston-based KMW Technology, Kevin Watters, joins BA Insight CTO Sean Coleman for a discussion of the technical and organizational merits of these two powerful platforms — Elastic and SOLR — from their open source roots to integrations with other systems to core features of each. How likely is it that one of these solutions will meet all the needs of your organization? Join our experts to find out! Links & Notes Learn more about Kevin Watters SOLR vs Elasticsearch: The Feature Smackdown KMW Technology

Mark Kashman is a Senior Product Manager on the SharePoint team at Microsoft focused primarily on SharePoint Online — the mobile and intelligent intranet. Mark returns to the show today to talk about the mountains of content we create every day, and the deeply personalized and intelligent search tools companies like Microsoft are building to help users, IT, and developers better support their users. Plus, Mark brings news of the new Microsoft podcast he hosts, The Intrazone. Links & Notes The Intrazone Connect with Mark on LinkedIn Subscribe to The Intrazone in Apple Podcasts Subscribe to The Intrazone on Android Follow @SharePoint on Twitter Follow Mark on Twitter Learn more how to Find content and expertise across your company with SharePoint, Yammer and Delve Listen to The Intrazone episode #3, "When Search Becomes Intelligent" that features our own Jeff Fried, CTO of BA Insight

Mark Christianson serves as Digital Experience Delivery Senior Lead, Global Services at Mars, Inc. Mark joins us on the show this week to talk about data — mountains of data — and the constant challenge to stay ahead of the needs of tens of thousands of business associates at the company to help them do their jobs better. From machine learning to natural language processing, Mark and his team are pushing their systems to unveil new insights, and he shares how his operational processes have had to evolve to support the work as well. About Mars, Incorporated Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day. For more information about Mars, please visit www.mars.com. Join us on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Helen Lippell has run her own consultancy since 2007, working as a specialist in taxonomy, metadata, ontologies and enterprise search. She loves getting stuck into projects and working with clients to figure out how best to use the messy content and data they have. She has supported organizations such as the BBC, gov.uk, Financial Times, Pearson, and Electronic Arts. Helen joins us today to help our audience better understand taxonomies and search and how solid metadata can support your organization through the scourge of digital entropy. Links & Notes Search Insights 2018 from The Search Network Learn more about Taxonomy Boot Camp London — October 16-17, 2018 Follow Helen on LinkedIn Follow Helen on Twitter

Computers can do a lot, but they can't do it all. This week, Nationwide's Ted Williams shares platform stories, and the critical factor of human intervention in truly useful enterprise search. Ted serves as SharePoint Information Architect with Nationwide and is intimately familiar with what makes enterprise search tick, why it fails, and what he and his team are working on to make search smarter for their users.

Bob Bachand serves as search architect for a major Fortune 100 organization. As such, he's accustomed to dealing with the complexities of unifying the search experience for his users across platforms and applications. Today, he joins us to talk about his experience working on search systems that are evolving rapidly, and the BA Insight products that help him to create a more streamlined and intelligent search for this global company.

We've wrapped up a remarkably eventful year in search and this week on the show, BA Insight CTO Jeff Fried will share his top 10 predictions for 2018 across the search landscape. From machine learning to hyper-personalization to voice, AR, and more, Jeff shares his thoughts that might just influence where you place your attention in the coming year. Before we get started, we've got a recap of just how far we've come in the last year! Links & Notes Search Predictions for 2018 — BAInsight.com

This week, Jeff Fried lands after a whirlwind of speaking and learning to share his report on the state of AI in enterprise search as we wrap 2017. Developments in deep learning, ensemble and transfer learning are allowing savvy engineers to do things more efficiently and more clearly than ever before. There's still a disappointing lack of interoperability across platforms. Plus, the hype cycle is thriving, even as real, substantive development aims to catch up to it. Finally, are people giving up on SharePoint search? All that and more in this, our final show of the year. Happy holidays! Links & Notes "Use Office 365 and Azure Cognitive Services for Intelligent Search" at Collab365 Cognitive Search at BAInsight.com SmartHub at BAInsight.com "Intelligent, Cognitive, AI-Based Search: Separating Hype From Reality? — at CMSWire.com

We're talking about information today, specifically, how we implement and utilize the tools and software at our disposal to improve the way we interact with our information when we need it. To help us, we are honored to have Robert Bogue as our guest. Robert is a sought-after speaker, author and consultant who shares his passion by helping organizations become more effective, efficient, and successful. He's written 25 books, speaks around the world, and is here today to share some of the key lessons he's learned on implementing information management. He has just launched his latest course for the Association for Information and Image Management, Implementing Information Management on SharePoint and Office 365. Links & Notes Implementing Information Management on SharePoint and Office 365 SharePointShepherd.com ThorProjects.com Connect with Robert on LinkedIn

CollabTalk founder and CEO Christian Buckley is back this week, sitting down with CTO Jeff Fried at the European SharePoint Convention 2017 in Dublin, Ireland. This week, they cover the latest trends coming out of Dublin including the latest announcements in hybrid and the Azure stack, the maturing culture around cloud adoption, the continuing embrace of social through Teams and more! Links & Notes European SharePoint Conference CollabTalk Browse past TweetJams BuckleyPlanet.com

This week on the show, BA Insight solutions consultant and project lead Sanjaya Paudel joins us with a successful implementation story about a life sciences customer. This project brought together multiple pieces of BA Insight software and client systems, creating an enterprise search system reaching users around the globe that made their daily lives more productive. Links & Notes Learn more about BA Insight Search Solutions for Life Sciences Connect with Sanjaya on LinkedIn

BA Insight CTO Jeff Fried is fresh from Microsoft Ignite 2017 and has gathered an expert panel of findability practitioners to help explain some of the biggest announcements that will impact your work in search. SearchExplained's Agnes Molnar, Puzzlepart's Mikael Svenson, and FindWise's Mikael Wendelius sit in to unpack their favorite announcements from updates to security and usability, to changes to the Microsoft Graph, to SharePoint and Bing for Business. Links & Notes A Perspective on our Best-of-Breed Approach — BA Insight Blog Ignite sessions Recommended search-related sessions: BRK2181, BRK3216, BRK3266, BRK2403, BRK1062, THR2038 Connect with Agnes Molnar on LinkedIn Search Explained Jumpstarting Search in SharePoint and Office 365 with Agnes Molnar My thoughts about modern search experiences in Office 365 — Microsoft Ignite Reflections — Agnes Molnar Connect with Mikael Svenson on LinkedIn Mikael Svenson's blog Connect with Mikael Wendelius on LinkedIn In Search for Insight — Based on Enterprise Search and Findability Survey 2012-2016 Findability Day — information from Findwise

We're fresh off the floor at Microsoft Ignite 2017 where Naomi Moneypenny, senior product manager for SharePoint, OneDrive, and Yammer at Microsoft, is sitting down with Jeff Fried to talk about some of the more important announcements from the company around SharePoint, search, and the Microsoft Graph. Adding capabilities to Graph and driving learning from collaborative behaviors across your company is central to increasing intelligence in search. At Ignite, the team is discussing how research, collaboration, and more can be directly informed by the Graph — it might not look like search as we know it, but it's happening all around you, bringing search wherever you are. Learn how Naomi's team is pushing search forward through the Microsoft Graph, and how the Graph will influence the work we do across Microsoft products such as Bing for Business. Links & Notes Find what you want, discover what you need with personalized intelligent search across Microsoft 365 by Naomi Moneypenny Accelerate productivity with search and discovery in SharePoint and Office 365 with Naomi Moneypenny and Kathrine Hammervold

Today we're talking about enterprise search from the open source perspective. Joining BA Insight CTO Jeff Fried for this conversation is Charlie Hull, director and co-founder at Flax and open source search specialist. From the importance of test-based relevance and tuning in search, to the drive to help administrative teams understand the critical role search can play in business efficiency, Charlie and Jeff share their perspectives on the new renaissance of the enterprise search space. What's more, Charlie introduces his new book, co-written with Udo Kruschwitz, Searching the Enterprise: Search has become ubiquitous but that does not mean that search has been solved. Enterprise search, which is broadly speaking the use of information retrieval technology to find information within organizations, is a good example to illustrate this. It is an area that is of huge importance for businesses, yet has attracted relatively little academic interest. This monograph will explore the main issues involved in enterprise search both from a research as well as a practical point of view. We will first plot the landscape of enterprise search and its links to related areas. This will allow us to identify key features before we survey the field in more detail. Throughout the monograph, we will discuss the topic as part of the wider information retrieval research field, and we use Web search as a common reference point as this is likely the search application area that the average reader is most familiar with. Searching the Enterprise is available from now Publishers. Links & Notes Connect with Charlie Hull on LinkedIn Announcing our new book, Searching the Enterprise Flax — The Open Source Search Specialists A Lack of Cognition and Some Fresh FUD from Forrester Searching the Enterprise by Udo Kruschwitz & Charlie Hull, now Publishers The Search Immaturity Cycle — YouTube @flaxsearch on Twitter

BA Insight CTO Jeff Fried walks us through the thinking behind BA Insight's newest product, SmartHub. Positioned to be at the center of your intelligent search, SmartHub works with Elasticsearch (on-premise and cloud), SharePoint Search (on-premise or cloud), or Azure Search and is integrated with Google Cloud Machine Learning, Microsoft Cognitive Services and over 60 enterprise systems right out of the box to help you create a new generation of intranets and intelligent search solutions. Armed with practical examples, Jeff illustrates how SmartHub puts a user-accessible face on complex engineering and delivers a truly transformative search experience across the enterprise. Links & Notes About BA Insight SmartHub BA Insight Makes Search Smarter with SmartHub

Michael Cizmar is founder and Managing Director of MC+A, specializing in helping organizations improve their bottom line by implementing cloud and search technologies. He joins us today for a conversation on search and the importance of findability, specifically in light of Google's announcement that the Google Search Appliance has reached sunset with phase-out of the product beginning early 2016, targeting complete discontinuation by 2019. What does this mean for platform decisions moving forward? MC+A is Google for Work Partner so we count on Michael's expertise to help us navigate search in this post-GSA landscape. Links & Notes BAInsight: The Google Search Appliance Replacement Program BAInsight: Is Google Back in the Enterprise Search Game? Or Just Copying SharePoint with Suite-Wide Intelligent Search? BAInsight: Saying Goodbye to the Google Search Appliance MC+A: Assessing How to Replace the Google Search Appliance MC+A: Google Search Appliance Replacement. Upgrade your Search Strategy MC+A: Google Search Appliance Migration Guide Subscribe to MC+A on YouTube

A few weeks ago, Jeff walked us through his perspective on the State of Search. In that conversation, Cognitive Search came up a number of times as an area that defines a next great wave of innovation coming in the search space. Today we have two fantastic guests with us on the show to help us better understand what is going on in this area. Hadley Reynolds and Sue Feldman are co-founders and managing directors of the Cognitive Computing Consortium, they are both eminent analysts deeply versed in search and have much to teach in the role cognitive computing has in the rapidly evolving search space. Links & Notes Cognitive Computing Consortium Connect with Sue Feldman on LinkedIn Connect with Hadley Reynolds on LinkedIn The Answer Machine: Synthesis Lectures on Information Concepts, Retrieval, and Services by Susan E. Feldman

Paul Henry, Chief Executive at NGAGE Intelligence, Inc, joins BA Insight CTO Jeff Fried to talk about the latest advancements with its next-gen NGAGE analytics offering, the fruits of a partnership we announced in January of this year. The new enhancements bring an updated, easy-to-use interface to the NGAGE data model and extends it, allowing customers to more effectively and efficiently leverage the data they have toward behavioral insights. This puts a new level of insight into customer's hands — go broad and see KPIs from the start, or go deep and see how your users are truly interacting with data across your applications. Links & Notes NGAGE Intelligence, Inc. BA Insight Search Analytics Connect with Paul Henry on LinkedIn Connect with Jeff Fried on LinkedIn

This week on the show, BA Insight CTO Jeff Fried shares his perspective on the State of Search and BA Insight's strategy around the coming wave of change in the field. While technology is improving, the problems we're working to solve are becoming more challenging too, and the tools we have at our disposal to address them is forcing new paradigms in organization, access, and structure. From AR, to VR, to social and the cloud, your strategy for building a search platform — or replatforming — starts here. Links & Notes Is SharePoint Search Dead? — SearchExplained.com The Search Immaturity Cycle and How to Create a Search Strategy The Search for Intelligent Search — Is it Delve? — BAInsight.com

Rick Fafard, BA Insight's technical director of professional services, is back to share his experience working with legal customers large and small in their effort to implement BA Insight solutions. He takes us behind the scenes on the decisions that serve to bring improved access to matter and information in an industry that has quickly become a leader in information utilization and organization at scale. Along the way, Rick shares a story of one client that brought together four regions, clients, and thousands of staff in an efficient and user-friendly search implementation. Links & Notes Connect with Rick on LinkedIn Read Rick's posts on the BA Insight Blog Search Solutions for Legal — BA Insight About BA Insight Federator — Address situations where one index isn’t possible BA Insight Federator — How the BA Insight Federator Extends SharePoint Search (White Paper)

Last week, BA Insight launched Search for Microsoft Dynamics bringing instant, enterprise-wide search results related to the specific case or opportunity a user is viewing, connecting Dynamics 365, SharePoint, and content from over 60 other enterprise systems, displaying content directly in Dynamics 365. This week on the show, BA Insight CTO Jeff Fried to bring us more detail about this new product, what it fixes in existing Dynamics search, and how you can get started right away as a BA Insight customer! Links & Notes BA Insight Releases Search for Microsoft Dynamics Introducing Search for Dynamics - by Jeff Fried Search for Microsoft Dynamics Product Page Contact BA Insight

On the heels of a full month of Microsoft events, we've got a panel of guests ready to take on the latest from Microsoft, from the future of SharePoint through new developer capabilities announced at Build and the SharePoint Virtual Summit. What is the developer take on Microsoft's direction and what it means to us, findability, and beyond? Joining BA Insight CTO Jeff Fried we have returning guest Mikael Svenson, CTO of Puzzlepart; Matthew McDermott, director at Aptillon; and Marc Anderson of Sympraxis Consulting. Links & Notes Connect with Mikael Svenson on LinkedIn Connect with Matt McDermott on LinkedIn Connect with Marc Anderson on LinkedIn Connect with Jeff Fried on LinkedIn

This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman wraps up his story of a global pharmaceutical firm building a next-generation search platform. Last week, Sean explained how this customer ultimately selected SharePoint as the engine of their search platform. But that's not the whole story. Given the complexity of systems supporting research, the team had to ensure access to data in other repositories, too. Today we learn how the team integrated ElasticSearch, among others, into their SharePoint system offering power, access, and efficiency. Links & Notes Contact BA Insight BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box

This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman continues his story of a global pharmaceutical firm building a next-generation search platform. In this episode, Sean explores the map of considerations that lead to the team's ultimate choice: SharePoint. Along the way, they were challenged by hosting considerations, O365 support, and more. Finally, Sean dives into the implementation from the perspective of project management — including their Agile approach to managing work — and cost, schedule, and performance variables along the way. Links & Notes Contact BA Insight BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box

This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight chief customer officer Sean Coleman begins a story of a global pharmaceutical firm that sought to build a next-generation search platform. Sean shares valuable background on this project, from the technologies they considered across the landscape of search solutions, to the driving factors motivating stakeholders throughout the organization. Join us as we explore considerations driving a world-class institution as they implement a world-class search platform to support their users in the face of technological and cultural complexity. Links & Notes Contact BA Insight BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box

The legal industry in under considerable pressure to change. Over the last 15 years, we've seen a massive wave of mergers and acquisitions and consolidation, along with pressures that come with Alternative Fee Arrangements. This in the face of a six year run of essentially flat demand for legal services according to Georgetown University's 2016 Report on the State of the Legal Market. Productivity is decreasing in every category of timekeepers except associate. It is with this backdrop that Jeff Fried shares his perspective on the future of findability in the legal industry and the changes that these associated pressures are putting on large firms to take on through technology. The next wave of development in the field will come thanks to increased investment in R&D, and counting on the machines to take on a heavier load comes with its own set of concerns. Jeff sets the stage for change in our conversation this week. Links & Notes BA Insight Search Solutions Intelligent, Cognitive, AI-Based Search: Separating Hype From Reality by Jeff Fried Intelligent, Cognitive, AI-Based Search: Reasons for Optimism by Jeff Fried The 2017 Report on the State of the Legal Market Finds 10 Years of Stagnation Changing the Industry; Says Innovation Key to Law Firm Success Going Mobile - Introducing our New Release of Visual Refiners Adding Machine Learning - Introducing our New Release of AutoClassifier Next-Generation Analytics

This week on Shared Insights we're continuing our series on search in life sciences. Today, BA Insight CTO Jeff Fried brings us a story of an organization investing in scientific search first and foremost. Their efforts to connect to the systems they needed to support drug development yielded exceptional results. From a usability perspective, researchers are spending a lot of time with information. For that reason, presentation was critical to support their needs and ensure they weren't missing results critical to their work. Learn how BA Insight software was able to bridge discrete bodies of data to offer a step up in information access and presentation for researchers and beyond, integrating external data sources, SharePoint, and more into one unified interface. Links & Notes Contact BA Insight BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box

CollabTalk founder and CEO Christian Buckley returns to Shared Insights this week to share with us news of note around a major hybrid SharePoint research project he conducted in partnership with graduate students at the Marriott School of Management at Brigham Young University. The project is designed to give us a better understanding of the landscape of organizations actively pursuing hybrid SharePoint and the results paint a promising picture for the road to hybrid and beyond. Links & Notes Download the Research Paper: Understanding the State of the Hybrid SharePoint Ecosystem "Hybrid SharePoint Deployments Poised to Expand" by Jeffry Schwarz — redmondmag.com CollabTalk CollabTalk Monthly TweetJam -- April 25, 2017 @9am PT Browse past TweetJams BuckleyPlanet.com

Over the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result. Today, BA Insight CTO Jeff Fried brings us a story of search in life sciences that showcases the power of search to enhance productivity at enterprise scale. In this case, the organization has studied the impact of their new search to begin to collect data around adoption and effectiveness, and the results so far are impressive. Join us! Links & Notes BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box

Over the last few episodes, we've been discussing search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result. This week, BA Insight CTO Jeff Fried continues the story of search in life sciences with two cases. The first showcases the power of search to enhance productivity at enterprise scale. The second, a story of search and the direct impact of surfacing new insights to scientists by connecting discrete sources seamlessly. Links & Notes BA Insight in Life Science BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners BA Insight Smart Previews BA Insight Smart Analytics BA Insight Federator Documentum Veeva Vault Box

Last week on the show we started our conversation on search in life sciences, particularly the challenges faced by pharmaceutical organizations as they adapt to regulation through mergers and acquisitions, heavy research and development, clinical trials, sales and marketing, and the force that is put on data requirements in these organizations as a result. This week, BA Insight's Jeff Fried continues the story of search in life sciences with two cases that showcase the power of data to combat the risks of ballooning research costs, soften the cultural rifts that come from access to information, and improving efficiency by de-duplicating efforts to stunning results.  Links & Notes BA Insight Connectors BA Insight Autoclassifier BA Insight Visual Refiners