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Watch the video version of this show on YouTube »Maddie Kirby is currently the Senior Social Media Manager for the video journal app, 1 Second Everyday. Maddie started her social media marketing career at Ozwest. Ozwest is an exclusive distributor of Zing branded toy products and the Ozwest toy line in the USA and Canada.While working at Ozwest, Maddie started growing her personal social media presence. Maddie has almost 400k followers on TikTok. Since joining 1 Second Everyday in 2019, Maddie has been instrumental in leveraging TikTok to organically drive millions of downloads.Maddie has a bachelor's degree in advertising from the University of Oregon, and has also worked for companies such as Bytedance, Inc., Egg Strategy, Transition Productions, and Atomicus Films.In this episode, you'll learn: How to promote your app with user-created content Clever tricks to get your app noticed Why TikTok is a great place to market your app A great strategy for growing your app's follower count Links & Resources Maddie and David's App Promotion Summit USA panel discussion Cesar Kuriyama's Twitter Cesar Kuriyama's TED Talk David Smith on The Sub Club Podcast Widgetsmith app Maddie Kirby's Links Maddie Kirby's TikTok Maddie Kirby's LinkedIn 1 Second Everyday's website 1 Second Everyday is on Twitter 1 Second Everyday's Instagram Zing Toys website Follow us on Twitter: David Barnard Jacob Eiting RevenueCat Sub Club Episode TranscriptMadison: 00:00:00I like to think of them as content buckets or pillars. You pick three and stick with those for a little bit. Try a few ideas in each bucket. See what's working, what's not. Scrolling through the app is the best way to kind of keep on top of things. And then you have to be able to think really fast and post really fast because these trends come and go. Jacob: 00:00:39Welcome to the Sub Club podcast. Our guest today is Maddie Kirby, Senior Social Media Manager at 1 Second Everyday. She began her career in social media marketing at toy company, Ozwest.While working there she also started growing her personal social media presence, accumulating almost 400,000 followers on TikTok.In 2019, Maddie joined 1 Second Everyday where she has been instrumental in leveraging TikTok to organically drive millions of downloads.Maddie, welcome to the podcast.Madison: 00:01:08Thank you. I'm excited to be here.Jacob: 00:01:10I'm also here with David, my guest, which I forgot to introduce in our freaky Friday intro swap.David: 00:01:16I usually do the introductions, but that was great. Jacob.Jacob: 00:01:19Hey, you know what? I'm very, very, very versed at...David: 00:01:21You gotta mix things up. Jacob: 00:01:23I'll pass back to David because he's the one who preps all the questions. David: 00:01:29Nice. Maddie and I were on a panel together earlier this month, at App Promotion Summit, which is a great thing to watch. We can link it in the show notes.It was four of us on the panel and it went really quick, but she shared a lot of really interesting stuff about what she's working on in social media marketing, and working with 1 Second Everyday on their TikTok presence.So, I wanted to bring her on the podcast to actually give her time to talk a little more about it in the context of promoting apps, because she's been on a couple of other podcasts where they're talking more specifically about social media.I'm super excited to have you, Maddie.I do want to dive in. We typically do have more developer focused guests, you know, people that are doing the coding or focused on user acquisition, spending 50K a month on Facebook. And so that's another reason I was excited to have you on the podcast is to just get a really different perspective.I think that there's a lot of potential in social media marketing. But not a lot of people talking about it in the app space and then...Jacob: 00:02:40Or just knowing how to do it, right?How do you even start, especially if you're a developer-turned-promoter. I think a lot of app creators tend to do the things you were talking about. David does technical channels about buying ads on Facebook or whatever, where's a lot of leverage in social media stuff. If you can do it. David: 00:03:02Yeah, absolutely. So, I did want to start with, you got your start in social media marketing, not with an app, which is another thing. It's like you came to the app marketing with such a different perspective, which I think is is really good. There's too many people who are just so narrowly focused in the kind of existing playbook for marketing apps.So, are there any lessons from your time at of all the places a toy company? Any particular lessons from being at a toy company that you think helped you grow and learn this form of marketing and specifically that apply to subscription apps?Madison: 00:03:41Yeah. I don't know if it's necessarily a lesson or lessons that I've learned. But I think coming from the toy industry, which is also an industry where people don't leave it. They have a lot of people that started in the industry and then just stayed there forever. You have a lot of people that aren't really thinking beyond just what they are normally, what they're used to, I guess, is what I would say. Jacob: 00:04:05Is what they're used to, like ads on Nickelodeon.Madison: 00:04:08Yeah, it's definitely commercials. Like when they were still talking about TV and trying to transition out of that, that's really funny that you brought that up, but that's kind of what we were talking about at the time. So I got really lucky and I had a great manager who really wanted me to push people outside of their boxes.And I feel like I wouldn't have found TikTok unless I was at a toy company, because we were so focused on trying to connect to Gen Z and young people. And I heard some kids talking on our public transportation about TikTok, which was musically then. And I was like, oh, and I just had like my feelers out about it because I was just so focused on kids at the time, and like trying to find this like cool new way that we can connect to them. And I downloaded it and I was a content creator, too. So I thought it was super cool. Getting onto TikTok at that time and super early, I feel like wouldn't have happened without being in the toy industry. Also then I was able to take that into 1 Second Everyday and already had experience, which I feel like a lot of people don't really have TikTok experience coming into a company.David: 00:05:16Yeah, that's really cool. and so then what, what was the leap like? what, what, yeah, how'd you land the gate hit 1 Second Everyday and decide to jump into that the app. Madison: 00:05:24I was using 1 Second Everyday already, before even looking for a job. so i had already, and i had known about the company the company is amazing and they have a lot of great benefits and they care so much about the people. in the company itself and it's small and, remote. so i was already hoping that they would have a job opening.Right. And I, so I didn't necessarily have my sights set on an app. really. it was just, i was interested in 1 Second Everyday, cause i use it. and i also like it because it's content creation and i have a background in that. so i feel like i was able to kind of have this weird experience coming into it. David: 00:06:04Yeah, i do want to pause real quick and maybe talk a little bit about the app. and i should have researched, i should have read up on this before the podcast, but it'd be fun to just ask. 1 Second Everyday has been around like 10 years, right? like this is the, like, i think i bought this as a paid app in, in 2009 or 10 or something.So tell us a little bit about the history of the app itself. and what the app does.Madison: 00:06:30Yeah. so our founder has been recording his life for 10 years now, which is a really long time. and they started on kickstarter actually. and he did a ted talk and that's how a lot of people initially found us was through his TikTok, where he had left the ad. for a year he left his job to go record his life, his 30th birthday.And yeah. it's, it was amazing and people really connected to it. and it's like a very simple idea. and then he did his ted talk about it and then that's how he launched the app. and now it's just kind of built slowly up, through that. really just being able to have him connect with people. caesar's an amazing person and a really great storyteller and people were able to connect to him first.And then that's kind of how he built a team around him to slowly.Jacob: 00:07:22I love the, i mean, i think, you know, when you talk about. user acquisition or, or, you know, ultimately that's, you know, what marketing or whatever is, right? you want to get people into your business, your app or whatever. it always feels so much easier when you start with the story, right? when you start with like the narrative, the story, then you add in the business or the product later, right?Because now you have a foundation. i was, i was on the 1 Second Everyday reading the timeline, right? it's all very clean narrative, right? like this person has this story whenever, and then everybody can join in. humans are very narrative driven. right? so we'd like to be part of something that like that like makes sense, right.That like has an arc to it. so i think it's, i, and i think that downstream that's going to help will help makes apps like once every day be successful is they have this like something that makes sense. and they don't have to just go out and like, oh, you need 50,000 users spend $50,000. right. you actually have a little bit of like organic story there.David: 00:08:21Yeah. and speaking of. no worries. so while you were still at the toy company, you started building your own social media presence. so you had, your own personal TikTok account, but then also built up several others. what was it like again, this, as you said earlier, this was a musically at the time before it even became TikTok before he even blew up.So you're really early to this really cool platform. how did, how did you build these, accounts.Madison: 00:08:49I started off at, on vine and then of course, vinyl. yeah, i know i had started it and then i had a harambe bay vine blow up. and then a week later they announced that the app was shutting down and i was devastated because i was like, here's my shot. i got it. and then, so i was looking for my next place to go cause i was a youtube kid growing up.So i've always wanted to make videos and i, and i love it just naturally. and i had some friends invite me over to this app called flipagram, which is actually kind of funny because that was a. competitor to 1 Second Everyday at the time. and i didn't even know about 1 Second Everyday yet. and so i was a paid content creator over there to be using their app, and then got on to TikTok and started just posting random, funny videos.And at the time things were the algorithm wasn't really developed, then it was more you post and then whoever likes your stuff is really important. so if you have somebody really cool and like, that likes your video, your video is going to blow up. and i just had two popular twin girls had liked my video and i had all these people coming over and said that these girls had liked my video and they saw it on their platform or their account.And then that's how it started. it just started like going up and getting followers. and now, i have, an account where i play guitar. i decided to take up learning electric guitar. and so i built. an audience of 11 k on there in two and a half months. so i'm really like addicted, i guess. Jacob: 00:10:28So, yeah, so, so, and do you, do you, you know, i dunno this is more about like personal, just like brand and like building these, these properties. i mean, i do think it's, it's, it's the skill, like, you know, we're talking about developers building their own social media properties. it's like, okay, you got to have a shtick.Right. i don't know what you'd call it. right. like could learn guitar. so do, do you carry them over from your other properties? you try to like bootstrap them or you're just like, nope, totally greenfield. i'm just going to like, be a guitar person now and like make it a thing. is that, is that more how it goes or.Madison: 00:10:57I mean on my other account, my comedy account, i guess it's always been a really hard thing to kind of stick with one thing that you're into. and some people are really good at that. yeah. definitely not the best when it comes to my own stuff that i, like, i just want to do whatever and kind of see if that works, but that's kind of morphed over time.And then with guitar, i was just like, i'm just going to record myself, playing guitar and see what happens. and it did well.Jacob: 00:11:24Oh, so you don't, you don't, you don't like plan out like, oh, i'm going to do a funny heran bay guitar thing. it'sMadison: 00:11:29No, i just do it. it's a lot of it's like improv and going for it and just seeing. i think that being on the platform for so long, i kind of know what's going to do well, and yeah. and sometimes you'll put, you know, five seconds of effort into something and it does really well. and then other times you put, you know, an hour of work into something and it doesn't do well.Jacob: 00:11:50This is me and my twitter game. So you need to give me some advice because like i can, i still can, 11 years in, i, sir, out 13 years in on twitter, i still can't predict what's going to do well.Madison: 00:11:59Yeah, exactly. David: 00:12:01So you've kind of been talking about your, your personal accounts. but these things that you're saying, i would assume also apply to company accounts. okay. i would assume growing a company account, you just need to have a similar amount of exploration. so how how have you taken those lessons from your own personal accounts and then systematize them to, to grow a company account and then even pushing back on, on not overly systematizing because you have to keep experimenting.Madison: 00:12:37Yeah, that's a really good question. i think how i tackle it now, since i've been on so many accounts, because i grew one, back at the toy company too, for the stop motion animation toy, and that's kind of my first dipping into that. and we grew really fast. like it's like at a half a million now for followers—t but, i think hat's kind of when i was realizing that there's buckets to these things.And like, i like to think of them as like content buckets or like pillars and you like pick three, like i'm going to do behind the scenes videos. i'm going to do, some kind of. app walkthrough maybe for 1 Second Everyday purposes and then fun trends and stick with those for a little bit, try a few ideas in each bucket.See what's working, what's not. and then kind of maybe if the behind the scenes stuff is not working as well, then we won't make as many of that stuff. and then just scrolling through the app is the best way to kind of keep on top of things and make sure that you're experimenting with new stuff, because people are always thinking of really creative ways to make new videos and have these like wild ideas that you don't think could ever relate to 1 Second Everyday but they can, and then you have to like, be able to think really fast and post really fast because these trends come and go. so that's kind of like my system, i guess. Jacob: 00:14:01How do, you avoid the. what did that steve buscemi meme that's like, hello, fellow kids. how did, how do you, because that's always my fear too, is like, especially as i get older, it's like, if i'm trying to be hip on twitter or whatever, like, it feels like there's this uncanny valley that brands can really easily get in to and you see it with like bad social media.Right. is there is, there is a solution just hire people who are actually good at social media or like, or is there like a framework for not becoming the steve buscemi meme?Madison: 00:14:30I think the biggest thing is don't try to make anything that you don't understand already. like don't try to guess. i think i learned that. Jacob: 00:14:39I canceled this, the, the, the sea shanties revenue, cat, collab, because yeah, i still don't understand it.Madison: 00:14:47Yeah, it's i think i learned that on my personal account. specifically just as i age and everything. and you get like these young kids on there that are like, wait you're, you're a millennial. that's really old. and then they just kinda like it pierces your heart a little bit. and you're like, oh god, that hurt really bad, but okay, thanks for reminding me.And it's okay if they do that, it's actually kind of funny and you can lean into it. but don't try to be gen z i think is the big thing when you're trying to relate just as i wouldn't try to be boomers either. Like you wouldn't try to be somebody else. so it's being yourself, knowing what you know, and like, not trying to guess at it, and you can talk to that generation, but they might just tell you, like, stop, get off the platform or something. i don't know. but there's always people that you can find within the platform that will relate to you too. that's a big thing David: 00:15:41How much of this do you think is kind of product social media platform fit? i guess. so my question is like, can you shoehorn a product that wouldn't necessarily work on social media, into social media marketing. so revenue cap being a good example. you know, we are, you know, sharing some videos on twitter and stuff like that, but it doesn't feel like TikTok would be a good platform for us to invest in marketing wise, as opposed to. Jacob: 00:16:18Cause because we're an infrastructure tool. David: 00:16:22As opposed to, you know, it sounds like even at the toy company, the stop motion animation product was what really hit on social media. did you try other, products within the toy company that didn't hit? or do you have any kind of thoughts on that kind of product platform fit? Madison: 00:16:41That's a good question. we specifically got on to TikTok because of the stop-motion toy. and i think it definitely makes it easier when you have a content creation tool, because we had an app that went with that toy too. and, and really it's all about entertaining people at the end of the day on TikTok and if you can't make entertaining content with your product, then it gets harder. i don't think we tried with other products. we did do a cross-promotion where we would have like a stop-motion toy playing with our other toys that we had kind of thing. and that was a fun way to do it, but we had different strategies for other toys, like influencer marketing or unboxing videos as well.But i think that anybody can be on TikTok but i also like to ask people, why do you think that you can't be on TikTok and people will say, well it's because kids are on there, it's a kid's platform. and it's really not at all. it used to be, it used to be people just lip sinking. and that's what i had started out doing.And i was terrible at it. i'm like this sucks. i am not, this is not a good platform for me. and it's really just transformed into a place where anybody can kind of find their, their audience and, and maybe with revenuecat it might be a thing of just trying to explain what you do in a really fun way and unique way to make people excited about it.Jacob: 00:18:03There are other developer brands that find success on there. right? there's like a certain language or that, that works. it's just like, hey, you know, for us. and so it's, and i think for any, any, you know, as an app, i think to going back to your point, david, about products, network fit, right. apps in general.Sit. well, i was thinking about 1 Second Everyday and TikTok, right. you're pointing a camera at your face at something. right. so like you're already, like, they were very like products in some ways. so it's like very smooth transition. but for most apps, it is right. you're there, you're on your phone.You're doing stuff you're probably bored like here. like, let me tell you about some other application you can use. it's a smooth transition. but then like i still. yeah. thinking about, i mean, we have this problem now that'd be the podcast we do. it's one thing. but then like, you know, for, for blog content and other things, it's really hard to come up with stuff that matters.Right. that like, like you were saying, maddie, like, so that, that, that, that, that's funny, like you care about, right. that that's what you want do. cause like, at the end of the day, if you're just trying to like chase the meme, it's gonna come off as hokey. right. it's going to come off as like an ungenuine. so. but i think app developers. yeah. i mean, i, i, it feels like we've heard like this whole tick talk as an app distribution mechanism really has kind of something that surprised me too. like it, it blinds, i mean, it's like we, and not just the first order of like we're selling ads on TikTok, this like second order user generated content stuff, which i think is just fast.Madison: 00:19:35Yeah. and i, i think that again, it's, you just have to figure out how you can be on the platform if you want to. and there's really nothing to lose with it too, because it doesn't cost money to be on there and try things like you can have a podcast format on there and you can take clips of a podcast and put them on there.And people have a lot of success doing that, or just having their, reply with the video feature. there's a lot of different kind of structures that people it's not just. making skits or trying to use popular. Sounds popular. sounds do well, but maybe that's not for you. i think it's, brainstorming, trying things, seeing what sticks and if it doesn't stick, then try something different.And if that doesn't, then you can focus your energy somewhere else and realize that, you know, you gave it your best shot and maybe there's a different kind of opportunity that, comes up later or a new feature that's introduced later that works.David: 00:20:29On the, on the trend chasing, what are some examples of that with 1 Second Everyday that you feel like came off? well, and, and kind of, how do you, how do you attach yourself to a trend without that? hokiness cause it sounds like you've succeeded at that, but i imagine that it is a hard thing to do.So any tips on how to do that? well, Madison: 00:20:50We kind of get lucky sometimes. and i, that is kind of like how TikTok works is luck. and i hate saying that. David: 00:20:58Favors the prepared though. Madison: 00:20:59Yeah. i mean, it's good that we were onto it. it definitely helps, to be able to, to see what's going on out in the world, but we just had, a wall street journal article that was about this too, about TikTok in 1 Second Everyday.And how there's this trend going on on, tech talk, where people are making 1 Second Everyday type video. and there's a lot of trends out there that show it's like the 27 video challenge where you have 27 videos and you set them to a song. that's very, we say that's one. when i see vibes, when we ever like share it inside of our slack channel Jacob: 00:21:34I mean, the thing is, is like bad posts. nobody sees, right? like, Madison: 00:21:39Yeah, it's kind of, it's like such a tiny thing and that goes back to the luck part of it. and i think being able to, jump on a trend, it's like, you could have a great video and people think it's awesome and you show it to your friend and they think it's great. and it just doesn't do well at the time.And you could post it two months later and it'll do that. Maybe not for a trend it's randomness and kind of like just how the algorithm works with wanting to reward you sometimes. but i think where we've done well with, jumping on a trend too, is we had a, a video that took off with, one of my coworkers made, she, she helped me make it.She was just standing there with her phone and was having somebody else zoom in on her that said i recorded 1 Second Everyday of my life for the last year. and then it just rotated through like really, really fast imagery of the year. and that was the trend of people showing it, but it was like this, we just kind of twisted it a little bit to make it about 1 Second Everyday, but don't ever make it like an ad.It shouldn't be, it shouldn't feel like 1 Second Everyday is posting it. and that's really cool. we were getting a lot of positive feedback on the posts because people were like, okay, what's the app that you use.Jacob: 00:22:56Yeah. Madison: 00:22:56And, and that's not a bad thing. people think that's a bad thing to have people ask that, but it's actually not.It just means that they think that some random girl posted a video, not a brand.And I prefer Jacob: 00:23:07On your brand account though Madison: 00:23:08On our brand account. we get that all the time. Jacob: 00:23:11I mean, that's a good sign of success, right? Madison: 00:23:13Yeah. people don't really read the, they don't read the captions. maybe i'm not sure what it is, but they don't Jacob: 00:23:21Yeah. it's really understated on TikTok, Madison: 00:23:24Yeah. Jacob: 00:23:24Kinda like floating in the Madison: 00:23:26Yeah. i feel like it's a great thing. when people have no idea that it's coming from a brand, even when it's posted on a brand account and that's, i would say with trends, it should feel like that it shouldn't feel like, like i'm trying to think of an example. like if oreo cookies made a thing, it shouldn't feel like they are just trying to sell you cookies.It needs to be entertaining. it needs to tell a story. you can't just find an easy way to do it and hope that it works.Jacob: 00:23:55So how, how so you've had success with first party content? i have you used like user generated stuff as well. have you tried to, i've seen it a lot of apps do this where they'll, i, we know if we've had it on the podcast, people before who have had like TikTok influencers make videos and then use those as ads.Have you experimented with any of that?Madison: 00:24:13We haven't used any as ads—something that's kind of weird about 1 second, everyday too. I mean, it also just has to do with us being a small team, with not a lot of money to spend on ads. so we really lean into organic because organic has also done really well for us. so why would we spend a bunch of money? Jacob: 00:24:31It's too usually Madison: 00:24:32But my, yeah my manager who used to be the social media manager when she started at 1 Second Everyday started a thing, where they added a feature actually to get more spikes monthly. and that was to make it so that people could mash their month and share their month on social. and then they had a giveaway that went with it and we still have that giveaway.And that gets hundreds of people to enter by sharing their, their, their month essentially, of 1 Second Everyday and that just keeps that going and just feeds into it. and then the more people that post about us. the more people that download and then the more people that can then post about us again.So it's just keeping that stream.Jacob: 00:25:15Did you have, it does again, post to tech talk as well as like other platforms or is it like specifically. on TikTok.Madison: 00:25:21Uh that's for instagram, actually Jacob: 00:25:25Oh, really? cause like take that, sorry. i'm th this is i'm totally like a tick tock idiot, but like you can't actually like post videos into TikTok, right? or,Madison: 00:25:34No. You definitely can. yeah, yeah, yeah, yeah, no. and we, we share user-generated content all the time on instagram, and we're trying to do that on TikTok as well, but it's, it's not the same because you can't really just share a one second everyday video from a random person. that doesn't mean as much as trying to kind of make it more of that TikTok format or putting a little bit of context behind it so that people understand. David: 00:25:58So, and, on the, on the panel we were on, you talked about, how well it's done for y'all at 1 Second Everyday. can you, rehash what you already said, but on here, tell us more specifically about a couple of the posts that went viral and then being able to see the direct results on, in downloads.Madison: 00:26:22Yeah. So we started arctic talk, in december because we wanted to be able to launch it before the new year, which is our biggest time of the year, because that's usually when people don't. and then, because it's the start of the year, that's a great time to just start a thing for your life and then they'll wait a year to post it.And so usually we see like this massive spike because everybody wants to post their year. but this time, what was different is that i think it was the day before the new year a girl, i was just randomly scrolling through TikTok and a girl had made a video that was like, hey, i have an idea. what if we just recorded 1 Second Everyday of our life, and then we would have a life movie, and then i went, oh, that's our app.And it hadn't even been, i don't think it was even at 1 million views yet. and so i was like, i got to do a duet right now. and so i filmed a duet where i just was walking through the app. as she's explaining this idea and people even thought that we made the app because of her idea, like how did you guys do that?So fast. so then people thought it was like this new cool app. and, it started this like microtrends, through ticks hawk and her video. i think it reached a lot of millions of views. i think it was like 13 million or something crazy. and then ours got, like a million views and then everything after that for a couple of days, it's like a million on our own account because then everybody started translating her video into their own country languages.And so you had hundreds of people copying her video and just ending up on everybody's feed. and then everybody that had already downloaded 1 Second Everyday and knew about it was commenting inside of those videos saying, hey, download 1 Second Everyday. so they were doing our job for us really. Jacob: 00:28:11You know, and that's a sign of a great product, right? Madison: 00:28:14Yeah, it is. it's like we, we talk about it cause we go and it's again, kind of a lucky circumstance of having this girl think of this idea. that's really similar to our app, but also we were able to capitalize on, on it even more because we do edit with it. and then we were able to grow an audience that to like now we're at, i don't even know what we're at 20 k or something on a TikTok, but we grew really fast within that time.And then. kind of going back to being able to see download spikes is we got a number one in the app store that day for the first time ever had never had that happen. and it just, i mean, it blew the other numbers just away dramatically. and then, now we're able to see these little spikes every month when a TikTok is posted from somebody.We had one in france and you'll see all the downloads that happened in france. just. and then we had one in argentina and that spiked and uk. so being able to like, see that and also just learn from them, like what kind of videos are they posting? super simple them just saying I've been recording my life for this long people just think that's cool. cause they're like, you did what you recorded your life for four years. what, how do i do that? and then you tell them how they do it. and then they just, they're all like talking in the comments. it's really cool. and, but we haven't seen them. at all on the other years, it's only this time that we've seen these like massive monthly spikes too.David: 00:29:46Didn't, y'all hit number one again in may or something. Madison: 00:29:49We did for a different country. And i think that was argentina, which we had never done before. David: 00:29:55Nice. Madison: 00:29:56Country, but you could connect it back to one second.David: 00:29:59Wow. Jacob: 00:30:00We've seen, i mean, we had david smith on the podcasts a couple of weeks ago. and his app, would just meth, like exploded because of that. and like, he, it was just, somebody made a video, right? david, that was a story for his, like, it wasn't, it was the same thing. it was like not, they didn't pay for it, somebody to just like, show how to do a cool thing with this guy's app.Well, i mean, from our perspective, we talked about it on the podcast at the time, but from our perspective, we, we provide his infrastructure for purchases and we were like, what the hell is happening? like, it's, it's, it's amazing. i mean, i don't know it was like computer brain guy, but like what this like interconnected, like we've really like shortened the loop for like the, just like minimal.Energy to like move around. right? like people can like spike this stuff. and it's yeah, it's, it's it's mind blowing the capex cause we've seen it also, not just, we've just been, we've seen other apps too. like, you know, it's hard to move the needle for our infrastructure because we're thousands of hours.But in TikTok and like some of these, and to a lesser extent, instagram can still like drive events that show up on our graphs, like what the hell is happening? we had one, it was a paid one car, like a kardashian driven one that obviously it's different because you're paying an influencer. but, but, but yeah, it's, it's, it's incredible.And maybe back to your point about it being organic, right. versus, or like earned, you could call it too. right. it's earned as organic. watching it and being there, you know, for, for us, the first party, like to, to take advantage of that, i think is as important as trying to be like, you know, creating your own content.Right. it'sMadison: 00:31:39Yeah. Yeah. I mean, it wouldn't have gone as well if we didn't have, a presence on the platform too. and i think that just goes to show that you should just be on the platforms and have a voice on the platforms for that moment. you shouldn't be just jumping on. i think there's probably like examples of that with other brands, like, the cranberry juice, like ocean spray stuff that happened.I don't think they had a presence on TikTok, but then they caught on real fast. but just imagine if they already did have a presence and then people would want to be posting about them more. but i think, yeah, just having a presence on there too, when that's all happening Jacob: 00:32:17Oh, i was trying to place the meeting. that was the guy with the skateboard,Madison: 00:32:19Yeah, that's the skateboard.Sorry. yeah, yeah. no, it's, it was really cool to see that all happen and, and be able to show numbers because everybody, i mean, on the team, has everybody in general has opinions on TikTok. and when you're able to actually just correlate these things with numbers, some people, the people that are number of people were just like mind blown.They love it. feel like this is great. Jacob: 00:32:47It sounds like the algorithm is very capricious though. it sounds like it's very kind of, even, even you even suggested that there's like intentional randomness, like progressive randomness.Madison: 00:32:57There's yeah, there is. but then there's also, i've made a video like the four years that i had captured kind of video where you have something playing in the back, like the app i have in the background and me just sharing my story. i've done that three times, i think. and every time it's done. So you, it, it also rewards you for doing the same thing over and over, which isn't a good thing and that's how you can get trapped, but it is a nice thing to lean on when you're like, we need a spike.Let's do this kind of video. David: 00:33:27Did you follow the, the widget smith and homescreen customization thing that blew up in the fall.Madison: 00:33:34Hm.David: 00:33:35Okay. i was just going to get your thoughts on that, but, yeah, i mean like, like jacob said, he blew up on TikTok inMadison: 00:33:43I know, i know what you're talking aboutDavid: 00:33:44Okay.Madison: 00:33:45I, yeah, yeah, yeah. when everybody was customizing their screens to make it like a theme and everything. David: 00:33:50Yep. yeah. and so that's what jacob was talking about a minute ago was that widget smith was, was kind of the center of all of that and, and, they use revenue, cat. and so it just blew up. But but that was kind of, just this crazy viral wave where, what i thought was so cool about how that happened. and, we talked about on the podcast, i want to go super into it, but, she basically gave it to tutorial of how to use the app, which is like the best onboarding you could ever hope for. you know, it's like, it is a complex thing to like go set up a widget. and, configure all these, this stuff to get the widgets, to show up correctly.And it it's all a hassle that you would typically, as a developer have to think, oh man, i need to onboard the user. i need to convince them that it's worth all of this hassle to get some reward out of it. and then she goes and like, i forget it was like 45 second video, maybe even 32nd video. it was like, here's how you do it.Damn like, or actually i think she said like, she showed that like homescreen at how cool and aesthetic it was. and then, then she showed how to do it. and then she, it was like, she, it was like this perfectly scripted marketing. onboarding thing of telling you how to do it, telling you the result, telling you it's worth doing, telling you, you know, it's worth the hassle of going through these steps and then showing you the steps.It was just amazing how it wasn't an ad. it was totally user generated, just ended up being the absolute perfect ad because it was user generated. and because it was user-generated she felt like she needed to explain it all and like tell that story. so yeah, it was just a, it was just a really fascinating little blur lip.And then, and then, you know, a lot of apps have been going viral because of TikTok. since then, i forget there was another, another one recently that was like super random, like some kind of calculator or something that got into the top 100 in the app store. Madison: 00:35:50Oh, that's cool. David: 00:35:51Yeah, so it's just crazy. Jacob: 00:35:53Have, you all, thought about product changes to try to incent that behavior, to like try and encourage folks to make video as a aside from you mentioned the like sharing thing, but there seems like there could be other ways to kind of. plant some more of those viral spikesMadison: 00:36:07Yeah. something that we're working on. i don't know if i'm actually probably allowed to say what it is because it's not yeah. even secret. We have things planned where we're thinking about it. yes, we do. we think about ways that we can incorporate it in the app. and we want to think about more ways. i mean, we've had.TikTokers that have influenced product changes to just even the ability to flip, like mirror their video. i don't know if you know what that trend is, but there was this, effect they had on tech talk that would mirror your face and it makes it look bizarre when you flip it for some reason it's a psychological thing.And so then everybody was telling us that we need to have a mirror button so they can flip it back the correct way. and we made that change when people were really happy. so we definitely listened to everybody on social about stuff. and yes, we do think about product changes and are trying to think about more for the future to encourage people to post, but definitely making sure that there's no, paywall with that too.Jacob: 00:37:12You know, if you want to make hay off of like organic or viral or something like that, it has to be, i've worked on several like viral, organic or viral cheri features like stuff like this, the only ones i've ever had be successful are the ones that are like core to the product, which means like, you have to think about it early.Right? you have to think about. early on. i mean, you can add stuff later, but like, unless it's like consequential or like it's easy or interesting, like it's not actually gonna get to that viral coefficient. that makes enough of a difference. but, but doing the product work in some ways, it's going to be higher leverage than like trying to make your end video.Right. Madison: 00:37:50Yeah. Jacob: 00:37:50Making the product more shareable. uh Madison: 00:37:52Yeah. We have those conversations and people try to loop in the marketing team to, and pick our brains about, hey, we heard about this product request and we want to know on a scale of one to 10, how important is this for the success of the app? and like, how much is it going to affect it? and we'll talk about it and be like, well, that filter is not really that important.You can hold off for like next summer or something. it's, it's having those conversations. they're really important. i think everybody on the team talks together about the features. David: 00:38:24What do you think are, are some other ways, and specifically going back to the algorithm that, that helps you stand out. yeah. like so aside from trend chasing, i know the like popular songs is one thing, right? because if you use the background audio from a video that was trending, the kind of audio trends separate from the video, right.Or separate from topics and things like that. are there any other kind of tips and tricks to, to help your video stand out? even if you're not, you know, doing specific kind of trenches.Madison: 00:39:03That's a difficult one. cause that kinda comes down to like you and your personality and what makes you different as well. and that's a really hard one that can take a long time to kind of flesh out. but if you're not trend chasing, it's kind of playing around with features in the app and kind of seeing new ways that you can play with it.I know i had a video on my own personal account that was using their voiceover effect that they have, where the text is read out by a woman. and i would misspell the names of like popular celebrities on purpose. and i found out that i could actually drag the misspelling out of the video. you couldn't see it, but it would still do.It and then i could put the actual person's name so i could make it seem like this voice is just completely butchering these names in the worst way. and it went viral. just like thinking of these like random ways that you can use these features or like tricks is really important and it's super fun.And people love it so i think, yeah, just diving into using the app itself. there's so many features that go on and new ways that you can use them. and that's how you stand out just kind of making like a little bit of a tweak to something Jacob: 00:40:15So i'll, you know, just to look into the future because if it, you know, having seen, having seen myspace and then now, then facebook become cool and not cool. and twitter, i think twitter is not cool anymore.Probably i don't know. now i'm on there. so now it's my social media of choice and i take talks.The rising. cool. like, do you have any, like, i mean, imagine you're in a multi-decade career of doing something along those lines, do you, do you think about, or imagine like what, what might be next? or like what the kids, what the kid on the bus might be talking about in, in, in five or 10 years?Madison: 00:40:50All the time. yeah, but they're, i mean, i have been on new platforms all the time too, and they just flop sometimes you'll think it's a great thing. but it's often because people think they're putting out something different and they're really not. it's just the same thing, but looks a little different, different colors maybe, or you can't force people to use an app.You can only get people to like naturally kind of come over there. and a lot of companies will pay people to come and use their app. Yeah. to try to get people to come over there and generate fake viewers or a fake users really. and that doesn't work either. so i do think about it a lot. i haven't quite seen that yet for what the new thing is.I think TikTok has stayed around a lot longer than i thought, because i remember talking about it with people at vidcon a couple of years ago, where we went, when do you think vidcon is going to go? just because we were all scared because of. vine when that i mean, dropped it affected so many people and it impacted them in a positive way too, because some people had already set their sights on, youtube or doing TikTok it's either you chose short form content or long form. so just being ready, don't have all your eggs in one basket. it's kind of like the big thing and be looking and just be aware of what's out there. it doesn't mean that the thing will be the next big thing. it just means you should be aware of it in case it does become a thing Jacob: 00:42:17Yeah, i would say like taking your company brand onto very unproven platforms is probably not a great use of time. right? like you want to wait until there's something there.Madison: 00:42:26Yeah, i think it's with, smaller teams. it's definitely us trying to think is an hour going to really be worth it, or is it really more well-spent if it's an hour of me making some tech talks in my apartment, probably the tech docs right now,David: 00:42:42Yeah,Madison: 00:42:42Of a random thing, but it's. David: 00:42:44But but how do you approach it set then? because there is value in the experimentation. i like seeing what's next. so do you kind of think okay, i'm going to waste. two hours this week, checking out new. i mean, you probably don't timebox it like that, but there is some value in that experimentation. how much are you time?Are you spending on that experimentation? it sounds like that's, i mean, that's kind of been a theme of this whole conversation is try this, try that, see what sticks, see what happens. so, and there's value in that. so how, how much, how do you kind of view that time? that you're. throwing stuff against the wall.Okay. Madison: 00:43:25It can really range and not just depends on what apps are out. there are a ceo caesar's awesome at being in the loop with the tech world and kind of seeing what platforms are being talked about on twitter. so twitter still is a relevant thing for people talking. yeah, it is. Jacob: 00:43:42Early millennials, Madison: 00:43:44Yeah, Jacob: 00:43:45Out of anything relevant, Madison: 00:43:46Exactly. like, he sent us apps that were like, whoa, this is really cool. and even if it's not something that blows up, it can still help us with our app too. and like internally. yeah. we're like, that's a really cool onboarding video. i've never seen anything like that. that's super helpful.And that, that's just the team being curious about stuff. and i think that's so important. also, if you're in social media, you should just be, i mean, on social media and i am definitely on social media way too much, but that's what i do with my own time too. i'm not like making an account for 1 Second Everyday on every new platform that exists and like trying it out.I'm trying it out on my own own time sometimes like on my own account. and that's the best way is just to see how you like it and how it's working for you and your friends to you. i can't remember what the app was called. it's like paparazzi. i think maybe that's what it's called. Yeah. Jacob: 00:44:42Now went viral for four days or Madison: 00:44:44Right. went viral for four days or whatever. and it was great. and we were like, well, this is so cool. that's like one of the onboarding videos that were like, this is awesome. it's got like the, the phone was vibrating and stuff while you were like going through this onboarding experience. so it was so cool.We didn't stick with it, but that's also because we're like, we don't have as many friends as like a bunch of kids do. so maybe that's a different experience in their world. maybe they're all talking about it more. yeah, i think just getting on it and seeing it can be a valuable thing and using it for your own time and actually creating content on the platform is important.Jacob: 00:45:20It's not too dissimilar from how developers use new, like coding tools. right? like you try it for side projects. i mean, it's one channel for revenue. cat's talking about our own growth is like, we want to make sure. selling into bigger older companies. it's a little, sometimes it's taken longer route. we'll do it now, but like it's much easier to win.Like yeah. they'll like inconsequential or less consequential side project. and then, you know, ramp that into something bigger later, right.Madison: 00:45:45Yeah.Jacob: 00:45:46That is sometimes a better place for that experimentation. David: 00:45:49It's funny. i would say here. an app developers perspective. so we have the tools guy, the social media person at me and me is the app, focus. So exactly what you were saying is, is how you want to prove out your own app. like i've had apps where i send out a beta and people stop using it like a couple of days later.And so, you know, when you go onto this social media platform and you're trying it and your own personal use just drops off. then it's clear, it's not a sticky where most people would get on TikTok. it's like they're hooked and they're going. Jacob: 00:46:22Will not open the damn thing.Is to get, like, i got twitter enough in my life through ruining it. like i don't David: 00:46:29Yeah. Jacob: 00:46:30Other one. yeah. David: 00:46:31But for, but for the developers out there, you know, when you send out a beta, you know, your beta people might not be your exact target market, but you should have some level of like stickiness. in, in the app signs of product market fit. but anyways, i do want to talk a little bit and we need, we're getting short on time, but, you're launching a new community, feature with a community manager. or tell me about that. because i actually don't know all the detailsMadison: 00:47:01Yeah. I think you mean brand ambassador program, is that correct? that's what you're talking about. cause i kind of, i, yeah i had announced that on the panel that day that we were launching that and we. had over to just like 200 applications for people to join our brand ambassador team. and we have a marketing team of three people to manage that team.So we had to narrow it down a lot, unfortunately, but we had, you know, over 200 people submitting videos of why they wanted to be on this team. and this team is for us to be able to connect with people in the community, to kind of just start a brand ambassador program, because we've always wanted to do that.It's been talked about forever, so we just made the leap and we narrowed it down to, 26 people and announced them last week. and so we're getting them all onboarded and ready to go. and we've got like people from all over the world that are ready make some content about 1 Second Everyday but that's kind of the thing is they get, you know, connections with us and can have impacts within the app as well as like free merch and things like that, that are really fun.And then. we get some content from them in exchange, which is kind of like user-generated and hopefully we'll be successful and we'll see some like, really cool things from them. we're just excited to see what they create. David: 00:48:24So, so the, so the, goal is, is to be more directly connected with some of the people who are already creating content in the space. and then, and it's not a paid gig. it's, it's a, they, like you said, they get paid in, in, in merge, and, but i imagine that that's not. Jacob: 00:48:46March. you can't put a dollar value onMadison: 00:48:48Right? yes. Yes. exclusive. David: 00:48:50What, what, i mean, what was the pitch to them specifically?Madison: 00:48:54Yeah. The pitch to people, in general, was to be a part of the community to identify as a 1 Second Everyday fan, which we've got a lot of big super fans out there, who've been using the app for eight years to, you know, a year and they just love it. And they just want to be a part of that and really kind of make their own with it.If they're a writer, they can submit a blog post if they want. If they really like social media, they can focus on TikToks to make for us to post and kind of help give them shout outs. They just really want to have experience some of these kids are, some of them are like kids that want marketing experience.Some people are older that are just like, I love this app so much. And I promise I will make the coolest videos for you. And here's like what I do. And they're just so jazzed about it. And they're going to get like the younger people that are newer to the app, really excited, guided. So we're just excited to see them interact and everything.And then get content and like new ideas because I'm just a one person making stuff for social media. And I want to see kind of what people naturally make. We're not trying to force them to make anything. We're not telling them that they have to make this kind of video. It's just whatever they want to do.And then they can discuss within the community. Jacob: 00:50:11So, I'd like to take this opportunity to announce the RevenueCat brand ambassador program.David, figure out the details.David: 00:50:18Oh, thanks. Jacob: 00:50:19I don't know what this is just the sort it out for me.David: 00:50:22No, this is blowing my mind though. I mean, and again, the whole reason I wanted to have you on the podcast is you just are thinking so differently. I know brand ambassador is it, I just I've seen brand ambassadors. I know the general idea, you know, but I just never would have thought it could work for an app.So it's so cool that y'all are just trying this new thing and having users help with your marketing.Madison: 00:50:46Yeah. David: 00:50:47Then being so like thrilled to do it. That's just incredible. Jacob: 00:50:49So much better too, than like a bunch of like stale Facebook ads degenerated on Fiverr, right?Madison: 00:50:59Yeah. That's mostly how people find out about our app is through word of mouth and people posting about us. So it only made sense. And we knew it was the right time because we had all these people asking if we had a brand investor profile. And that's kind of like how we sold it to the team too, is being like, hey, people are asking, people are interested. This is the time to do it. And just try it. There's nothing to lose. Let's go for it. See what happens. And then hopefully from there, we'll be able to just keep growing it.David: 00:51:30Yeah. Madison: 00:51:31Like awesome connection with our user base.David: 00:51:34And what's been so cool about doing this podcast and talking to so many folks is that different things just click for different people. So, if you're listening to this podcast and you have an app that isn't content heavy, you know, maybe social media is not the perfect fit for you. And maybe you're not going to be able to have brand amabassadors and things like that.But the point is you don't just have to buy ads on Facebook. There are so many different avenues to explore, and this is one really cool way to do something different, and to very cost-effectively grow without just dumping money into ads. So it's so cool. And we do need to wrap up. Is there anything else you wanted to share?We're going to put links to your TikTok and 1 Second Everyday. But anything else you wanted to share as we wrap up?Madison: 00:52:23No, I think that's it. Thanks so much for having me. I had a really fun time talking about all this with you guys. This is my passion, so it's great to chat.David: 00:52:33Well, thanks so much for your time. This is super insightful.Jacob: 00:52:36Yeah, thank you. Madison: 00:52:37Thank you.

Don't Bite2 Corinthians 11:13-15 (NLT) 13These people are false apostles. They are deceitful workers who disguise themselves as apostles of Christ. 14But I am not surprised! Even Satan disguises himself as an angel of light. 15So it is no wonder that his servants also disguise themselves as servants of righteousness. In the end they will get the punishment their wicked deeds deserve.Genesis 3:1 (NLT) 1The serpent was the shrewdest of all the wild animals the LORD God had made. One day he asked the woman, “Did God really say you must not eat the fruit from any of the trees in the garden?”Examples of Temptation that is Packaged as Good1.         Sex is good, but twist that truth to say that you don't have to be in a MARRIAGE to enjoy it.2.         Belief in God is good, but twist that truth to say that you don't have to FOLLOW Jesus to make that happen.3.         The value of a human life is good, but twist that truth to say that I DESERVE to get what I want all the time.4.         The world was created to be good, but twist that truth to say that THINGS will give our lives meaning.5.         Owning things is good, but twist that truth to say you should have whatever you want even if you cannot AFFORD it.  Go in DEBT and have a good time.6.         Having meaningful relationships is good, but twist that truth to say that GOSSIP is a good way to cement your insider STATUS.7.         Food is good, but twist that truth to say that you should eat whatever you want whenever you want no matter the HEALTH consequences.8.         Relaxation is good, but twist that truth to say that spending HOURS mindlessly scrolling social media is a good use of time.9.         Being good citizens is good, but twist that truth to say that your allegiance to a POLITICAL party is more important than your allegiance to the KINGDOM.10.      Having food to eat and a home to live in is good, but twist that truth to say that you should only be concerned about yourself in how you LIVE your life rather than being a good NEIGHBOR.John 10:10 (NLT) 10The thief's purpose is to steal and kill and destroy. My purpose is to give them a rich and satisfying life.Galatians 5:19-25 (NLT) 19When you follow the desires of your sinful nature, the results are very clear: sexual immorality, impurity, lustful pleasures, 20idolatry, sorcery, hostility, quarreling, jealousy, outbursts of anger, selfish ambition, dissension, division, 21envy, drunkenness, wild parties, and other sins like these. Let me tell you again, as I have before, that anyone living that sort of life will not inherit the Kingdom of God. 22But the Holy Spirit produces this kind of fruit in our lives: love, joy, peace, patience, kindness, goodness, faithfulness, 23gentleness, and self-control. There is no law against these things! 24Those who belong to Christ Jesus have nailed the passions and desires of their sinful nature to his cross and crucified them there. 25Since we are living by the Spirit, let us follow the Spirit's leading in every part of our lives.How Do We Avoid These Temptations?1.         We need to ask ourselves whether what we are pursuing just looks good or feels good or whether it is GENUINELY good.2.         Look for the HOOK.3.         If We Do Not Know God's TRUTH, we're Dumb as a CARP.

2 Corinthians 11:1-15 (NLT) 1I hope you will put up with a little more of my foolishness. Please bear with me. 2For I am jealous for you with the jealousy of God himself. I promised you as a pure bride to one husband—Christ. 3But I fear that somehow your pure and undivided devotion to Christ will be corrupted, just as Eve was deceived by the cunning ways of the serpent. 4You happily put up with whatever anyone tells you, even if they preach a different Jesus than the one we preach, or a different kind of spirit than the one you received, or a different kind of gospel than the one you believed. 5But I don't consider myself inferior in any way to these “super apostles” who teach such things. 6I may be unskilled as a speaker, but I'm not lacking in knowledge. We have made this clear to you in every possible way. 7Was I wrong when I humbled myself and honored you by preaching God's Good News to you without expecting anything in return? 8I “robbed” other churches by accepting their contributions so I could serve you at no cost. 9And when I was with you and didn't have enough to live on, I did not become a financial burden to anyone. For the brothers who came from Macedonia brought me all that I needed. I have never been a burden to you, and I never will be. 10As surely as the truth of Christ is in me, no one in all of Greece will ever stop me from boasting about this. 11Why? Because I don't love you? God knows that I do. 12But I will continue doing what I have always done. This will undercut those who are looking for an opportunity to boast that their work is just like ours. 13These people are false apostles. They are deceitful workers who disguise themselves as apostles of Christ. 14But I am not surprised! Even Satan disguises himself as an angel of light. 15So it is no wonder that his servants also disguise themselves as servants of righteousness. In the end they will get the punishment their wicked deeds deserve.Three Key Truths in Avoiding False Teachers1.    The purity of the message matters2.    The purity of the church matters3.    Working towards Biblical maturity by the Holy Spirit in our lives matters Three Clues to Keep Us From Going Off Truth1.    Truth is more important than flash, 2 Cor 11:62.    Is this person more interested in what he can give you or get from you?  2 Cor 11:7-123.    Evil often wins by twisting the truth just enough, 2 Cor 11:13-15

Pre-order Michele's book! deployempathy.com/order/Michele Hansen  00:00Welcome back to Software Social. This episode is sponsored by the website monitoring tool, Oh Dear. Oh Dear does everything they can to help you avoid downtime like scheduled task monitoring, SSL certificate expiration notifications and more. But downtime happens. When it does, it's how you communicate in times of crisis that make the difference. Oh Dear makes it easy to keep your customers up to date during critical times. You can sign up for a 10 day free trial with no credit card required at OhDear.app. Colleen Schnettler  00:35So Michele, do you have a,  Michele Hansen  00:38Hey,  Colleen Schnettler  00:38Good morning. Do you have a numbers update for us on your book? Michele Hansen  00:43I do. So my presale went live about a week and a half ago, when our episode with Sean went live. That was my deadline. And, I've sold 43 copies right now. Yeah, it's kind of exciting. Um, it's not all people I know, which is exciting. Colleen Schnettler  01:06That's very exciting. Michele Hansen  01:08I love how supportive people have been. And it also, it makes me, it's just reassuring that people I don't know are buying it. But yeah, so that puts it right now, just, and this is just the raw, you know, number of times $29, which is $1,247. Colleen Schnettler  01:30That's amazing. Congratulations. Michele Hansen  01:33Yeah. Thank you. And I got my first payout yesterday, which after, like, taxes, and everything else, was $912. Colleen Schnettler  01:41Wow. Michele Hansen  01:42Which was kind of exciting, and gives me a little bit of budget to work with, with, like, you know, hiring a proofreader, and using some, like, layout tools, but, you know, so I was pulling these numbers, and because, you know, everybody loves numbers and whatnot. And I was thinking about it. So, so I got this, this message from someone yesterday, who had started reading the book, and it was actually someone I don't know. And if I can just kind of read what they, what they said. Colleen Schnettler  02:25Yes, please.Michele Hansen  02:26And so I had a personal aha moment reading distinction between sympathetic, empathetic and solution based responses. My sympathetic conclusion based responses are leaving no space for empathetic, something I need to address. I'm an engineer and an architect by trade, and I'm looking to do a better job interviewing the humans attached to our work. But I'm also thinking about your book from the sense that a better balance of empathy will help me be a better teammate as well. And, like, getting that was so moving for me because it made me think about how, you know, I'm not writing this book for the money. Like, yes, the book needs to make money, because I've been working on it for four months now and have, you know, there's a lot of time I haven't spent working on Geocodio. Oh, like, I've been a pretty bad Geocodio employee the past couple of months, like, full honesty, right? So like, I have to, like, it has to have been, you know, worth my time. But like, I am not, I'm not motivated by that, like, I am motivated by this, by like, you know, like, I have this like, secret dream goal. Well, I mean, it's not a secret cuz I've, like, tweeted about it, but like, whatever. You know, Mathias sometimes says to me, he's like, I know you were thinking about something because you tweeted about it. And I'm like, oh, I forgot to, like, verbalize that. Anyway, um, I have this dream that through the process of learning this for interviewing, and, like, product development and marketing reasons, people will understand how to be more empathetic and use that in their daily lives. Like, everyone has a capacity for empathy. Everybody can learn it, not everybody is taught it or shown it so they don't really learn it. But everyone has a capacity for it. And, but also, like, very few people, you know, put like, be more empathetic, like, learn how to learn how to use empathy, like on their to do list every day. But they put write a landing page, get more customers, build a feature, like, reply to all of those customers and intercom like, those are the things that end up on a to do list. And so I have this like, kind of, I don't know, like, naive dream that like people will read this and apply these skills to the things they're already doing, but in doing so, learn how to be more empathetic in their daily life or you know, as a as a team member or whatnot. And just getting this message really, it was so motivating, but also so soul-nourishing because it really made me feel like, like the book has done what I wanted it to do. Like, this is what I set out to achieve and, like, this message makes me feel like the book is a success, regardless of how many copies it sells. Like, so it was just like, it was kind of a, it was kind of a, like a moment, like it was, it also sort of like if you're having this effect, like you can, like, stop rearranging it, like, you know, I feel like I've done a rewrite every week for, like, the past eight weeks. Yeah, time to time to ship the gosh darn thing. Colleen Schnettler  05:57That is wonderful. So what I just heard you say is, this book is secretly teaching us how to be better humans, wrapped up in a book about customer interviews. Michele Hansen  06:09Yes, wrapped up in a book about which features you should prioritize, and how to, you know, pick a pricing model based on what people's usage patterns are, and, like, how to understand what people want and write better landing pages. All that stuff they're already trying to do. But then yeah, there's, there's this kind of bigger message. Like, I feel like so much of good UX practice is good human being practice. Colleen Schnettler  06:35Yeah. Michele Hansen  06:36Um, and, I mean, I, I really learned about empathy by doing interviews myself. So this, I mean, it's, it's, it's very personal for me in a way that, like, the book is, I don't know, it is very, very personal for me. And it's not just about showing empathy to other people. It's also about showing empathy to yourself, too, which is just as important. Colleen Schnettler  07:06So I have not read the book yet, unfortunately. Can you tell me briefly, what the difference is between empathy and sympathy that that writer wrote into you? Because we talk about it a lot, but we've never defined it, really. Michele Hansen  07:22Yeah, that's true. So empathy is when you, basically when you, when you try to understand the other person's context without judgment, and it doesn't mean that you agree with what they're saying. You're just trying to find the context behind what they're saying or what they're doing. Because, sort of, most of us, basically, we assume that our, there's this assumption that our actions make sense from our perspective. That is to say you wouldn't go out and do something if it didn't make sense to you, like, maybe very few people might, but like, for the most part, we have this underlying assumption that, that the things that we do make sense to us.  And so you're basically trying to find that internal context for why somebody does something, and then you reflect it back for them. So for example, if you came to me and started telling me about how, like, I don't, I don't know something you were struggling with, like, let's say, you felt like you were banging your head up against the keyboard all week on some, like, coding problem and it was really frustrating for you. An empathetic response to that would be man, that sounds really hard and like you were working really hard on it and it was super frustrating for you. A sympathetic response would be, oh, I'm sorry you went through that. So a sympathetic response creates distance between the person who is speaking and the person who has aired something, and that might not be a complaint or a frustration. It could be like something positive, but it creates distance. And sometimes it's called fake empathy. Like, I feel like this is what you see in a lot of, like, really bad public figures, celebrity apologies. It's like, I'm sorry, that offended you. It's like, no, that's wrong. Like, like, that's not, that's not actually apologizing. And then there's also kind of this other element that I feel like is this sort of, like, solution-based responses, which comes from a place of caring, and I think us as product builders, I know me, like, we really fall into this, is someone, like, if you came to me with some, some problem. If I just said, oh, well, have you tried this? Which, I'm trying to solve your problem, I'm showing care, right? Like, I wouldn't propose a solution to your problem if I didn't care about you and making that solution better. The problem is, is that it doesn't validate your experience and it doesn't acknowledge your experience. So, while it comes from a good place, it's not empathetic because it doesn't say, wow, like, that was really hard for you. Like it doesn't, it doesn't fake make you feel seen or heard. And it could end up being, through the course of a conversation, you end up explicitly asking me like, do you have any advice for how I could do this? Like, what should I try? I feel like I've tried all these other things. But an empathetic response starts with acknowledging what the other person has gone through.  Colleen Schnettler  10:25Okay. Okay  Michele Hansen  10:26And then also checking in with them, like, do you, do you want me to listen to you about this? Or do you want me to help you brainstorm ideas? Colleen Schnettler  10:33Okay. Michele Hansen  10:33Like, so but I think that's, that's like one of those that really, like, it took me a while to wrap my head around that because the other thing about a solution response, especially in the context of a customer interview, or whatnot, is that you need all the context behind, behind why someone does something and why they went through something in order to really build something that solves the problem for them in a way that they understand and they're capable of grokking. Right? Because we need all of the context behind it, not just the functional context, but also sort of the emotional and social context of things in order to build a product that someone feels like is speaking to their experience and the problem they have. Does that make sense? Colleen Schnettler  11:18Yeah, it, it does. It's, it feels like a subtle difference, though. Like, when I try to understand your problem in your context, in your context, the sympathy for versus the empathy, like, it feels very subtle to me. Michele Hansen  11:34It is subtle, but like, um, I mean, it's, it's subtle. You know, it's the difference between, I'm sorry, that was hard for you and that was hard for you. Like, those are a subtle difference between them, but there is a huge difference between that and what someone would receive. Colleen Schnettler  11:53Yeah, I can see that. Michele Hansen  11:55And because when you say, I'm sorry, that happened to you, it emphasizes that it didn't happen to me. Colleen Schnettler  12:01Right, okay. Michele Hansen  12:01It actually, like, Brené Brown talks about this a lot. I'm sorry, that happened to you. It, it makes the other person feel more alone because it emphasizes that they are the only one who experienced that, and it makes them feel isolated.  Colleen Schnettler  12:18Okay.  Michele Hansen  12:19And she has a great way of responding, I'm sorry, of phrasing this, and I don't know if I'm doing it justice. But basically it creates that distance, and feeling alone and feeling like you're the only person who went through something is a really, really hard feeling, especially when you have just gone through something frustrating, and it doesn't have to be a big thing. It could just be, you know, the fact that I spent my week fighting with Grammarly, like, like that could be the problem we're discussing. And, but if you said oh, I'm sorry, you went through that, like, it reminds me that you didn't go through that.  Colleen Schnettler  12:55Hmm. Okay.  Michele Hansen  12:57And it was like, oh, yeah, that was like, maybe it was just me, like, maybe I was doing something wrong, like, am I using it wrong? Like is like, like, you know, it creates all of that doubt and feeling of sort of loneliness in it. Colleen Schnettler  13:11And so tell me the empathetic response again. Michele Hansen  13:14That sounds really hard. Colleen Schnettler  13:15That sounds really hard. Okay, right. So you're not, you're trying not to create that distance where they're an individual isolated, Michele Hansen  13:23Right. Colleen Schnettler  13:24And you're over here. Michele Hansen  13:25And it doesn't start out with I, right? Like, the sympathetic response to start with, you know, like, I'm sorry, that offended you.  Colleen Schnettler  13:33Okay. Michele Hansen  13:34Versus the difference between like, that offended you. Because when you say it that way, you're sort of asking for elaboration. Colleen Schnettler  13:41Right. Right. Michele Hansen  13:42Versus I'm sorry, I offended you just shuts it off.  Colleen Schnettler  13:46Wow, I say that all the time. I'm sorry, XYZ happened to you. Michele Hansen  13:50I said it all the time, too, then I started learning about this stuff. And I was like, I'm accidentally like, a jerk, and I didn't even realize it. But so many of us speak this way. And we learn the way we speak from the people around us. And if the people around you, when you were learning to speak, didn't speak empathetically, even if they're otherwise nice people. like, then it would make sense why you think this way and don't realize it. Colleen Schnettler  14:15Interesting. Michele Hansen  14:16Like, it's totally normal to not realize that what you have been saying is actually not empathetic. Like, like, it is a, it is a learned skill for many people. I mean, the people who have it built in are the people whose, you know, parents really made it a focus when they, when they had their kid. Like, but for most of us, it's kind of oh, I guess I should stop saying that. Like, I remember how at one point, like, when I was in my early 20s, I was at a job and somebody was like, you know, you really shouldn't say well, actually. Like, I don't know if you realize how you are coming across. Like, I know you don't mean anything by it, but like, it's, it's kind of like, and I was like, oh, crap, I do that all the time. Okay, like, mental note, like, mental dictionary update: stop. Like, so it doesn't, you know, it doesn't mean that you're not a nice person or that you're not an empathetic person or that you're not, you don't have a capability for empathy, it simply means that you haven't learned it and all of the various implications of it and we can call learn. Colleen Schnettler  15:15Okay. Yeah. Well, thank you for, for telling me about that. Like, that's really interesting. I didn't know that. I find that like, this whole thing, empathy and psychology, as I'm trying to, as I'm talking to people and trying to sell my product, I have found that it really, and I already knew this, but like, now I'm seeing it, it really makes a difference. Can I just tell you about this one issue, which I find so interesting? Michele Hansen  15:42Yes.  Colleen Schnettler  15:43Okay. So the way my product works is you upload files to the cloud, and then I provide you a dashboard where you can see all of those files. I have gotten several requests now from people to allow them to tag the files. Michele Hansen  16:02Oh, yeah, like Drew asked for that. Right? Colleen Schnettler  16:04Yeah. So I've been trying to figure out why people want to tag the files. He's not the only one who asked for it. Some other people have asked for it. The reason these people want to tag the files is because they want to be able to mass delete all of the files they've uploaded in a development environment. Why did they want to do that? From what I'm understanding, they want to do that so those files, like, because those aren't production files, they're not, like, cluttering up their dashboard. So when those people have asked me about this, I said, well, look, if you exceed your storage, because I don't have a mass delete function right now, and I don't have that, I'll just give you more storage. But nobody likes that answer. It's like, and so I think it's like a mental psychological thing where they want, like, a nice, clean dashboard. I don't know, I just find this really interesting, because I'm like, storage is cheap. I'll give you more storage until I implement this. But, but it's like, it's, like, as human beings, they really want, like, to segment stuff. I don't know, it's like mental. That's kind of the way I've been, I've been thinking about it. Like, as human beings, they don't want files that they don't need on their dashboard, even if they don't have to pay for them. But I'm like, I don't know. So, so that's just kind of been an interesting one for me. I'm like, but you literally like, I'm not gonna make you pay for those files. It's fine. They can just be there in outer space. But no one, yeah, that's an interesting one that keeps coming up. Michele Hansen  17:25Yeah, it sounds like they, like, that clutter is creating a certain like,  Colleen Schnettler  17:33Mental clutter or something psychological clutter. Michele Hansen  17:36Nervousness, or something. And then there's also this element of wanting to, like, mentally, like to mentally separate things like, I'm sort of, I'm reminded of one of my favorite economics papers called Mental Accounting by Richard Thaler, which is basically on how people like, they create different jobs for different bank accounts and investment accounts, and like, you know, for example, people might have one brokerage account that's just for, like, they have like fun money versus they have their serious 401k. Or like, some people have many different bank accounts for, you know, for different purposes. And it, there's, there's probably a broader term for this, but since I come from an econ background, that's, but like, people wanting to create these different mental categories, and basically, like, it's almost like they want to go, sort of, it's like mentally going to IKEA and buying one of those room divider shelves with all the different boxes you can slide boxes in and, like, being able to look at it and see that everything is in all of its little different categories and is in its place. And they know like, you know which things are in which box, and it looks all nice and organized from the outside. Colleen Schnettler  18:51Yeah, I am going to do it because I have found I use my own product for my clients, and I have found I desire the same thing. But I think you're absolutely right. Like, from a purely practical perspective, it doesn't matter. But from, like, a human organizational mental box perspective, like, it seems to make people happy. Michele Hansen  19:11Yeah, like, there's that functional perspective of it. But then there's the emotional perspective of feeling like everything is organized. And then I also wonder if there's a social element where like, maybe they're afraid one of their coworkers will use a file that was only for development, or because there's so many files and they're all in one list, someone will use the wrong file or, like, I wonder if there's any, any sort of elements around that going on? Colleen Schnettler  19:41Yeah. Could be. I didn't ask that. That's, Michele Hansen  19:47So when someone asks you for that, what did you say back to them, exactly? Colleen Schnettler  19:52Well, the first time someone asked me, I said, that's a great idea. I'm totally gonna do that.  Michele Hansen  19:58Okay. That's an understandable response.  Colleen Schnettler  19:59I know you're over there thinking, like, have I taught you nothing, Colleen? You have taught me. That was before we were doing a podcast. Michele Hansen  20:06No, that was a starting point, and that's a perfectly understandable reaction to that. What did you start saying after that? Colleen Schnettler  20:15So the second request I got was via email. So I didn't really have the back and forth that I would have had when I'm talking to someone on the phone or on Slack. And, so this person, I asked them kind of what their use case was, and I also told them in the email that they, you know, I wasn't going to charge them for development files. So if storage became a problem, we could work something out until I had the, you know, a bulk delete API set up. And this person was looking to segment files so they could do a mass delete of the development files. And they also brought up they thought it would be great to be able to segment files, like via model. So you could have, here's all my avatar files over here, here's all my resumes over here, which would be really cool. I mean, that I can totally see the value because and then you're then in your admin, yeah, then in your admin dashboard, you could easily filter based on, you know, what your tag was. And it's really not hard to do, I just haven't done it. But I do like, I do like that idea. And that, to me, makes a lot of sense because I think people really like, like we just talked about, like, you like to have your stuff in the appropriate boxes. Michele Hansen  21:34I think it's hard sometimes when somebody proposes an idea that we get the value of because we would use it ourselves. It can be really hard to say, can you walk me through how you would use that?  Colleen Schnettler  21:46Yeah it is. Michele Hansen  21:47Like, because their reasons may be different. And we really, we need all of those reasons because the reasons I would do something might be different than the reasons why somebody else would do something. But when we understand something, it feels very unnatural to ask for clarification, even when we don't need it. But it's so reasonable.  Colleen Schnettler  22:08That's exactly what it is. It feels so weird, because I'm like, yeah, totally. That's a great freaking idea. Yeah, it is odd. Michele Hansen  22:16I sometimes feel like it's, I wonder if this comes from, like, conditioning in school where, like, I feel like the kid who asks a lot of questions is, you know, sort of branded as annoying. I was definitely that kid in math class. Like, I just always seemed to understand it two weeks after the test. And I wonder if it's like that fear that like, oh, God, like, am I going to be the person who asks questions. And then we have this like, sense that being the person who asks questions, even one that might be sort of a quote, unquote, like dumb question that's clarifying something. Get you like, like, I wonder if there's kind of this built in social conditioning around that, that makes us not want to ask those clarification questions. And we're like, okay, I think I can guess what they want, so I'm just not gonna ask further about that. But, but when we're building a product, you need to be able to, like, look in all the different nooks and crannies of how they're thinking. Colleen Schnettler  23:08Yeah, definitely. That definitely is valuable. To your point, you might use it one way, and they might want it for something totally different. So I really do think, like, throughout the course of this podcast, and since we've been spending a lot of time talking about customer interviews over the past several months, that I've gotten way better at it, because it's, it's my instinct, just to say, yeah, I totally agree, because I do totally agree. So why, I think for me, it's not like, I'm not I don't I'm not scared of asking clarifying questions. I think it's more like, I don't want to waste any more time. Like, I'm like, okay, cool. Let's not waste anyone's time, and let's just go do it. So I have, I do really think I've grown a lot in that, in that kind of sphere of pausing, slow down Colleen, because not really good at slowing down. And, you know, kind of dive into what they want and why they want it. So I think that's been good. Michele Hansen  24:02It can be kind of tough as like, I feel like we're both pretty enthusiastic and kind of like, like, have you ever been called bubbly? Colleen Schnettler  24:11Yeah, of course. Michele Hansen  24:11Yeah, I have been called bubbly, too. Yeah. So like, I like feel like enthusiastic people want to be like, yeah, that sounds awesome. Like, it's so, it's so counter,to like how I would interact with someone socially. Colleen Schnettler  24:25Yeah, I agree. So, so anyway, that was something, I was thinking about that when you were talking all about, you know, empathy and sympathy and psychology, is how much these kinds of factors play into product building.  Michele Hansen  24:41Yeah and building an intuitive product that, that makes sense to people. Like it's, it's really hard to build something that's intuitive because it requires understanding the user's mental model of how something works, and you can't understand their mental model unless you have, you know, really, you know, poked through every nook and cranny of how they think about it. And also seeing what are the similarities at scale across many different customers. You can't just build it for one particular person, right? Like this, I think this is like, do we want to do we want to do more definitions? Because now I'm excited to get into definitions between Human Centered Design versus activities under design. But if we are, we are feeling good on definition today, then, Colleen Schnettler  25:29I don't know what those are. Yeah, go ahead. Michele Hansen  25:32So like, you probably hear people talk about human-centered design, right? Colleen Schnettler  25:37I mean, no, but okay, I believe you, so not me.  Michele Hansen  25:40So like humans, I feel like this kind of came really into it, like, especially in, in tech in the past, like, I don't know, 10,10-15 years, like, you like, think about the human behind it. And like, this is where a lot of like, agile stories come from, is like, as an administrator, I would like to be able to update the billing page, whenever we get a new credit card, like, like, those kinds of stories that if you've worked in the corporate world, you have seen the ads of so and so like, those kind of stories. And like, creating personas, and maybe there's like a picture of a person, and there's their age, and there's like, you know, like, all of those kinds of things that's very, like human-centered designs, and you're designing for people and understanding what those people need. Then there's activity-centered design, which is designing for things that people might be trying to accomplish, but not for specific people, if that makes sense. So it's like, so if you're thinking, I just used an example of like, a billing administrator. The human-centered design approach with a persona might be you know, this is Susan, and she lives in Iowa, she has been working in insurance for 20 years, she has a dog named Charlie, like she prefers to use her iPad on the weekends, but during the week, she uses Windows like, it's like that kind of stuff. Activity-centered design would be like, when billing administrators are going through this process, they want to be able to, you know, these are the different kinds of things they're thinking about, these are the different functions that they need to be able to do. Here are the different things they might be feeling. Like, do they want to be updating a credit card? Like, how does that make them feel, like, is that, is that enjoyable for them? Is that frustrating? Like, are there other people they're working with on this? Do they need to go get a p-card from someone else? Like, what is this entire process they're going through that is independent of them as a specific person and independent of the product? And then how does the product help them get through that entire activity, either easier, faster, or cheaper.  I feel like I just dropped like,  Colleen Schnettler  27:54There's a lot.  Michele Hansen  27:54A lot.  Colleen Schnettler  27:55I'm gonna have to re-listen to that one.  Michele Hansen  27:56But basically,  Colleen Schnettler  27:57So what's the, Michele Hansen  27:58Activity-centered is kind of the approach that I take. And that's the, the approach in the book is designing a process that exists regardless of the person and regardless of the process.  Colleen Schnettler  28:10Okay. Michele Hansen  28:10The product, I think I messed that up. Colleen Schnettler  28:13Okay, so which one is better? Do you have all the answers, Michele? Tell us. Michele Hansen  28:18I am not going to throw bombs in the design world here. I mean, you know, there's, there's value in designing for specific people, right, and, and specific types of people, especially when you're talking about accessibility and whatnot. But fundamentally, you know, like, activity center design is okay, what it, what is the thing that someone's trying to accomplish? For example, 500 years ago, you may have solved, you know, entertain me at home, when I'm alone on a Saturday night with cards or dice, right. And now you might solve it with Netflix. But that fundamental process that you're going through to not be bored when you're in your house on the weekend, like, that process and that desire is relatively constant, which is the thing about activity-centered design approaches is that you're looking at a process that is consistent over time, because you're speaking to sort of broader, underlying goals. And this types of products, someone might use the different functional and social and emotional things that might be important to them are different, but the overall process is the same. And so this is what I think about a lot when we're like thinking about the process that someone is going through and designing something that's intuitive for them and building that mental model is understanding, okay, why do they need to be able to tag things and why do they need to be able to mass delete these things, and what is this overall thing they're trying to do? And it sounds like it's sort of, to feel like all of their files are organized and they can find things when they want to, and that desire to be organized is a relatively consistent desire. Colleen Schnettler  30:03Yeah, I think one of the things, one of the phrases we use at work is to surprise and delight the user. And I feel like this falls into the surprise and delight category. Like it's not necessary, but it's delightful.  Michele Hansen  30:19You just used the phrase ‘at work'. Does that mean when you are working? Or? Colleen Schnettler  30:26Oh, just when I'm, just this company that I've been contracting for for a while likes to use that phrase. Michele Hansen  30:31Okay, gotcha. Colleen Schnettler  30:32So this to me feels, Michele Hansen  30:34I didn't know if you'd suddenly gone off and gotten a full time job without telling me. Colleen Schnettler  30:39Well, I'll tell you if I do that. I may be considering that. That's like a whole ‘nother podcast episode. I feel like we don't have enough time to dive into that. Michele Hansen  30:50We'll do that in a future episode. Colleen Schnettler  30:52Colleen's life decisions. But yeah, so, this feature, I feel like, is delightful. And when we talk about like design, you know, in the context, you were just saying, I think it does fit into the, the latter category. Michele Hansen  31:10Yeah. And I can, I can understand how someone, or you might even, or probably, I feel like if we had talked about this, like, six months or a year ago, the reaction kind of would be like, this feels like we're really splitting hairs over something that's super obvious, and why don't I just go build it? Colleen Schnettler  31:29Well, yeah, Michele Hansen  31:30Which, I think it's a very understandable reaction. Colleen Schnettler  31:34Yeah, I mean, I think the problem I'm having, and I know everyone in my position has this problem. It's just, there's just not enough time to do all these things. Like, one part of me wants to take like six months and just do all the things, right? And then the other part of me wants to balance my life with building this business, and is trying to be patient with, with my constraints as a human. So I know, you know, everyone has those, that struggle, everyone who's working and trying to do this. But yeah, I'd love to add all these things. Like, I want to do all the things of course I do. Michele Hansen  32:10Speaking of which, building the business, we started this episode with my numbers update. Do you want to give us a little numbers update before we go? Colleen Schnettler  32:31So I do want to tell a little story about this. Storytime. So, someone who's kind of a prominent bootstrapper had a tweet the other day about how for his SaaS, he just implemented file uploading using some JavaScript library, and it took him like, I don't know, like a day. So not an insignificant amount of time, but not a huge amount of time. It's a long time if you're a developer to take all day. But I saw, so, like, I saw his tweet, and I was like, oh, like, why didn't he use Simple File Upload? Like, clearly my product is crap. Okay, so this happened at like 9am. So then, like, later in the day, this just happened a couple days ago, I went to see if I had any new signups. And as you know, like, I've been pretty flat for like two or three weeks now, signups have been pretty flat. So, in one day, I got $325 boost in my MRR. One day. Michele Hansen  33:19What? Colleen Schnettler  33:20That has never happened in the history of my product, like ever. I was like, whoa. Michele Hansen  33:25So did someone Tweet it, like, add it to that thread, or, like what happened? Colleen Schnettler  33:29No, no one added it to the thread. And I didn't add it to the thread because he was clearly looking for a non-paid solution. So it seems like it wasn't that he hated my product or it was bad, he just wasn't looking for this kind of solution I was offering. I don't really know what happened. But a whole bunch of people signed up. Michele Hansen  33:50These two things happened on the same day, and you don't have any conclusively linking them, but it feels suspicious that they wouldn't be linked. Colleen Schnettler  34:00It's super weird, right?  Michele Hansen  34:01Yeah.  Colleen Schnettler  34:02Um, so I am trying to like, I'm just really starting to try and get into, like, Google Analytics and understand that. Anyway, so that was, my point of that story is like, you know, this is, we're never bored. I'm never bored, right? Like one day, I'm like, this thing is miserable. The next day, I'm like, I'm the most brilliant person in the world. Like, it's never, it's never boring. I guess my point of that story was it's all over the place. I'm all over the place with, with this product. And some days I feel like it's just not, not as good as it should be. Some days I feel like I'm charging too much. And then other days I have, like I realized I have, there's all this power in this thing I built that no one is utilizing. So that's something I really want to spend some time getting some content going out there and spend some time, like, showing people why it's more powerful than, than, you know, other solutions they've been using. Michele Hansen  34:58You seem really fired up.  Colleen Schnettler  35:00I am. I, I've just had like, a, it's been, like, a really good week. I mean, from a work perspective. And although I didn't get to spend the time, you know, I got, okay. I don't have a lot of time to spend on the product the next month or so, so I'm just taking it in little bits, right. And so this week, it's a tiny thing, but someone pointed out to me, and I think this also plays into psychology. Okay, so my marketing site is built in Tailwind UI. My application site is built off of Bootstrap. Bootstrap and Tailwind are not friends. I can't just throw Tailwind into my Bootstrap site. Michele Hansen  35:37If it makes you feel better, the Geocodio dashboard was on Bootstrap, and the Geocodio marketing website was on Railwind for, like, a really long time, like, like, you, like, we were on the like, 2013 version of Bootstrap for, like, a very long time. And it wasn't until like maybe six months or a year ago that we actually got them both on Tailwind. So you're not the only one. Okay, so back to yours. Colleen Schnettler  36:06So this. Okay, so if you are on my marketing site, and you click through to sign up to get the free trial, here's the thing that happens. The nav bars are different. Michele Hansen  36:17Mmm.  Colleen Schnettler  36:18Yeah, it's not good, and someone pointed it out to me. They were like, oh, I had to click back and forth a few times to make sure it was still the same application. And I was like, oh, my goodness. And so I can't, but it was like, it was, so it's just this visual thing. But this he pointed out, he was like, you know, that's, that made me think I was at the wrong place, it might make me close the window. Michele Hansen  36:40Yeah it might make them think something was wrong, or, like, they accidentally got led off to another site that wasn't the right one. And like, maybe it's, like, phishing or something, like. Colleen Schnettler  36:50Exactly, that's exactly what this guy said. And I was like, oh, my gosh. And so, so my, my Simple File Upload technical accomplishment this week, was basically like, and because I can't, my application is pretty complicated. I can't just pull out Bootstrap and drop in Tailwind. That's gonna take me forever. So I actually, like, just stole, stole is the wrong word. I grabbed some of the Tailwind styles and just over, you know, and overrode my Bootstrap styles just for the navbar. So anyway, the point is, now the nav bars look the same. And it's like, it sounds like a small thing. But like, I think the mental block for, if you sign up and I drop you to a totally different site, you're like, wait, what?  Michele Hansen  37:29Like, yeah, it's like, something is, like, the brain is a little bit like, danger, something is different. Colleen Schnettler  37:34Yeah, exactly. So, so another, so it was another big CSS week for me, which is not my forte, but I got it.  Michele Hansen  37:41I wrote JavaScript this week, which is not my forte. Colleen Schnettler  37:46Oh, jack of all trades.  Michele Hansen  37:48Well, we wrote stuff that, that's not our forte, and you're going back and forth between feeling like it's amazing and you've built something super powerful. And then, also feeling like it's, really has a long way to go, and is it ever going to get there, which, honestly, is how I feel, like, I feel the exact same way about my book. Like, every day, it's like, oh, my God, this is a hot mess. And then I'm like, actually, this is amazing and I should just publish it now. Like, I think that's, I think that's just like part of building something, whether it's a book or you know, software. I mean, yeah. Colleen Schnettler  38:31And honestly, I think it's part of the fun. Like, I honestly do, like I, it makes it interesting. Like, I've worked jobs that are really boring, and they're really boring. Like, this is way more exciting.Michele Hansen  38:52I think that's the thing I love about being an entrepreneur is that it's always different. And sometimes it's different in ways that are super boring and require a lot of paperwork. And sometimes it's different in ways that are like, super awesome, and exciting. But the fact that it is so different all the time is, is what makes it fun and makes me feel like I get to, like, feel lucky that I get to do this as my job.  On that note, perhaps we should sign off for this week. Thank you so much for listening. If you enjoyed this episode, please leave us a review on iTunes or tweet at us. We love hearing what you think about it. Have a good one.

26 In this episode, I begin to discuss the concept of spirit, soul, and body. Adam and Eve were perfect when God created them, and they were one person with three distinct parts.God gave Adam one rule do not eat of the tree of the knowledge of good and evil.Genesis 2:16,17And the Lord God commanded the man, saying, "Of every tree of the garden you may freely eat; but of the tree of the knowledge of good and evil you shall not eat, for in the day that you eat of it you shall surely die."You know the story, Eve was deceived by the talking snake, but Adam sinned.As soon as Adam bit the fruit, he went from spirit lead to being spirit dead.1 Thessalonians 5:23Now may the God of peace Himself sanctify you completely; and may your whole spirit, soul, and body be preserved blameless at the coming of our Lord Jesus Christ.John 4:24"God is a Spirit and those that worship Him must worship in spirit and truth."Genesis 3:14,15So the Lord God said to the serpent; Because you have done this, you are cursed more than all cattle, and more than every beast of the field; On your belly you shall go, and you shall eat dust all of the days of your life. And I will put enmity between you and the woman, and between your seed and her Seed; He shall bruise your head, and you shall bruise His heel.In the whole chapter of Genesis one, God spoke everything into existence, and then God said the word and gave His dominion to man. Once He spoke the word, He gave Adam control over all of the earth.God no longer had dominion over the earth; dominion belonged to Adam (and his descendants).There are many things God designed with three parts.(Since God is three parts: Father, Son, and Holy Spirit)I further illustrated Adam and Eve were Three parts: spirit, soul, and body.You can see water in three different "states" gas (steam), liquid (water), and solid (ice).Something in Adam had to die when he ate the fruit, but it wasn't his body or his mind because the Bible says, in Genesis 3:7,10Then the eyes of both of them were opened, and they knew they were naked, and they sewed fig leaves together and made themselves coverings. So he said, "I heard Your voice in the garden, and I was afraid because I was naked; and I hid myself.Notice Adam "knew" (his mind) his "body" was naked, and he was "afraid" and hid (his body) from God. Using the elimination process, you will discover Adam and Eve's spirit died when they ate of the fruit.I will pick up this lesson in the next episode. Thank you for listening.

The REAL meaning of CHRISTmas with Scott CHRISTMAS EVE December 24th, 2020 ... Luke 2:1–20 (NKJV) 1And it came to pass in those days that a decree went out from Caesar Augustus that all the world should be registered. 2This census first took place while Quirinius was governing Syria. 3So all went to be registered, everyone to his own city. 4Joseph also went up from Galilee, out of the city of Nazareth, into Judea, to the city of David, which is called Bethlehem, because he was of the house and lineage of David, 5to be registered with Mary, his betrothed wife, who was with child. 6So it was, that while they were there, the days were completed for her to be delivered. 7And she brought forth her firstborn Son, and wrapped Him in swaddling cloths, and laid Him in a manger, because there was no room for them in the inn. 8Now there were in the same country shepherds living out in the fields, keeping watch over their flock by night. 9And behold, an angel of the Lord stood before them, and the glory of the Lord shone around them, and they were greatly afraid. 10Then the angel said to them, “Do not be afraid, for behold, I bring you good tidings of great joy which will be to all people. 11For there is born to you this day in the city of David a Savior, who is Christ the Lord. 12And this will be the sign to you: You will find a Babe wrapped in swaddling cloths, lying in a manger.” 13And suddenly there was with the angel a multitude of the heavenly host praising God and saying: 14“Glory to God in the highest, And on earth peace, goodwill toward men!” 15So it was, when the angels had gone away from them into heaven, that the shepherds said to one another, “Let us now go to Bethlehem and see this thing that has come to pass, which the Lord has made known to us.” 16And they came with haste and found Mary and Joseph, and the Babe lying in a manger. 17Now when they had seen Him, they made widely known the saying which was told them concerning this Child. 18And all those who heard it marveled at those things which were told them by the shepherds. 19But Mary kept all these things and pondered them in her heart. 20Then the shepherds returned, glorifying and praising God for all the things that they had heard and seen, as it was told them.

Luke 2:820 (NKJV) 8Now there were in the same country shepherds living out in the fields, keeping watch over their flock by night. 9And behold, an angel of the Lord stood before them, and the glory of the Lord shone around them, and they were greatly afraid. 10Then the angel said to them, Do not be afraid, for behold, I bring you good tidings of great joy which will be to all people. 11For there is born to you this day in the city of David a Savior, who is Christ the Lord. 12And this will be the sign to you: You will find a Babe wrapped in swaddling cloths, lying in a manger. 13And suddenly there was with the angel a multitude of the heavenly host praising God and saying: 14 Glory to God in the highest, And on earth peace, goodwill toward men! 15So it was, when the angels had gone away from them into heaven, that the shepherds said to one another, Let us now go to Bethlehem and see this thing that has come to pass, which the Lord has made known to us. 16And they came with haste and found Mary and Joseph, and the Babe lying in a manger. 17Now when they had seen Him, they made widely known the saying which was told them concerning this Child. 18And all those who heard it marveled at those things which were told them by the shepherds. 19But Mary kept all these things and pondered them in her heart. 20Then the shepherds returned, glorifying and praising God for all the things that they had heard and seen, as it was told them.

Going Deeper What is the primary message Peter and John were proclaiming to the religious leadership in this chapter? With the 40 year old man having been healed and present in the gathering, why do you think the Jewish leaders were undecisive as to how this message could be stopped? This early A2 community was marked by unity, prayer and generosity. What could/should that look like in your life group? In our church? How do you plan to move in that direction?Teaching NotesWhen God makes a wave, it is unstoppable. Acts 4:1 The priests and the captain of the temple guard and the Sadducees came up to Peter and John while they were speaking to the people. 2They were greatly disturbed because the apostles were teaching the people, proclaiming in Jesus the resurrection of the dead. 3They seized Peter and John and, because it was evening, they put them in jail until the next day. 4But many who heard the message believed; so the number of men who believed grew to about five thousand.5The next day the rulers, the elders and the teachers of the law met in Jerusalem. 6Annas the high priest was there, and so were Caiaphas, John, Alexander and others of the high priest’s family. 7They had Peter and John brought before them and began to question them: “By what power or what name did you do this?”8Then Peter, filled with the Holy Spirit, said to them: “Rulers and elders of the people! 9If we are being called to account today for an act of kindness shown to a man who was lame and are being asked how he was healed, 10then know this, you and all the people of Israel: It is by the name of Jesus Christ of Nazareth, whom you crucified but whom God raised from the dead, that this man stands before you healed. 11Jesus is“ ‘the stone you builders rejected,which has become the cornerstone.’12Salvation is found in no one else, for there is no other name under heaven given to mankind by which we must be saved.”13When they saw the courage of Peter and John and realized that they were unschooled, ordinary men, they were astonished and they took note that these men had been with Jesus. 14But since they could see the man who had been healed standing there with them, there was nothing they could say. 15So they ordered them to withdraw from the Sanhedrin and then conferred together. 16“What are we going to do with these men?” they asked. “Everyone living in Jerusalem knows they have performed a notable sign, and we cannot deny it. 17But to stop this thing from spreading any further among the people, we must warn them to speak no longer to anyone in this name.”18Then they called them in again and commanded them not to speak or teach at all in the name of Jesus. 19But Peter and John replied, “Which is right in God’s eyes: to listen to you, or to him? You be the judges! 20As for us, we cannot help speaking about what we have seen and heard.”21After further threats they let them go. They could not decide how to punish them, because all the people were praising God for what had happened. 22For the man who was miraculously healed was over forty years old. 23On their release, Peter and John went back to their own people and reported all that the chief priests and the elders had said to them. 24When they heard this, they raised their voices together in prayer to God. …31After they prayed, the place where they were meeting was shaken. And they were all filled with the Holy Spirit and spoke the word of God boldly. 32All the believers were one in heart and mind. No one claimed that any of their possessions was their own, but they shared everything they had. 33With great power the apostles continued to testify to the resurrection of the Lord Jesus. And God’s grace was so powerfully at work in them all 34that there were no needy persons among them. For from time to time those who owned land or houses sold them, brought the money from the sales 35and put it at the apostles’ feet, and it was distributed to anyone who had need. Three ways we ride God’s unstoppable wave:1. Prayer - We don’t move without prayer When they heard this, they raised their voices together in prayer to God…Acts 4:24 2. Unity - We are better together. All the believers were one in heart and mind.Acts 4:32 “I have given them the glory that you gave me, that they may be one as we are one—I in them and you in me—so that they may be brought to complete unity. Then the world will know that you sent me and have loved them even as you have loved me.” John 17:22-23 3. Generosity - God is generous and so are we. …they shared everything they had. With great power the apostles continued to testify to the resurrection of the Lord Jesus. And God’s grace was so powerfully at work in them all that there were no needy persons among them.Acts 4:32-34 God loves to use people just like you. “When they saw the courage of Peter and John and realized that they were unschooled, ordinary men, they were astonished and they took note that these men had been with Jesus.” Acts 4:13Sunday Set ListEvery Beat- North Point InsideOutO the Blood- Mitch LangleyPeace Be Still- The Belonging CoGreat Are You Lord- All Sons & DaughtersBe sure to follow our Spotify Worship Playlist, updated weekly with the upcoming Sunday’s set!

13But we ought always to thank God for you, brothers and sisters loved by the LORD, because God chose you as firstfruits to be saved through the sanctifying work of the Spirit and through belief in the truth. 14He called you to this through our gospel, that you might share in the glory of our LORD Jesus Christ. 15So then, brothers and sisters, stand firm and hold fast to the teachings we passed on to you, whether by word of mouth or by letter. 16May our LORD Jesus Christ himself and God our Father, who loved us and by his grace gave us eternal encouragement and good hope, 17encourage your hearts and strengthen you in every good deed and word.

Hello, everyone, Joy, and Jason is back. It has been a minute. But we are here to talk about the bullet train. Yes, I know it's a bit strange, but a bullet train as in, you know, where are you currently in your life? And are you going to stop at garbage'ville or is it going to be like a smooth sell to you? Hi there. My name is Nicholson. I'm an entrepreneur, digital marketer, coach, and mentor. I've been diving in deep for the last year to discover what it takes to become a successful entrepreneur, not just the fluff that you see on the outside when you see people that are already successful, but what it takes behind the scenes to become successful. What I have discovered was mind-blowing, millionaires think differently. They have unique habits, focus, discipline, and so much more. Follow along in this podcast, I'll be sharing my journey, the journey of other entrepreneurs, what makes them successful, but most importantly, how it can help you to become successful.01:07Let's do this. Oh boy coming to you live from garbage'ville. Never let's do this smooth sailing ball alright.01:18Let's dive into this. So I and Jason was debating about what are we actually talking about today because we have a lot of topics but sometimes we really want to make sure that it's where people are currently in their lives we try to make sure that it's at least in line with what people are experiencing as much as possible. And there's a lot of stress and uncertainty going on today. And you know, in the world that we are in today, and it doesn't help you know, and like Jason was saying like you it's uncovering your weak and your strong points right. And yeah,you want to explain a little bit, please.01:53Well, first off, it has been a minute so I Joy how are you doing? Hi everybody out there, hoping everybody's doing well. It has been crazy around here lately. For those of you that haven't caught any previous episodes, I'm coming to you from the States. And it is madness over here. We seem to be the best in the world at being the shittiest right now. And so that's the train that I'm kind of riding. Nice. The garbage will train.02:24The garbage will train. I'm telling you, we're full speed ahead over here. Yeah, so, you know, like Joy said, we come up with these topics to talk about. And sometimes you just have to talk about, you know, what you feel is right, and what's going on right now, and just start there. And so, as Joy mentioned, you know, it's a stressful time out there, you know, particularly with the Coronavirus, so whether you're in a country that is in the thick of it, or it's coming back, or you're in a country like Joy that they've been doing really well and it's kind of subsiding. It doesn't take long for you to turn on the TV or pick up a newspaper and see what's going on around the world and it's a scary time right now. And the thing is, all of us, we are interconnected with one another and with the universe, and that's pretty deep, but it is super important. Okay, why? Yeah, stress and uncertainty really have a magnificent way of uncovering our weak points and strong points of where we are currently in our lives. So like right now is an extremely stressful time. Take a look at what's going on that's really going on really well in your life right now, and what's not going so well, and you can guarantee that this is where you would have been in a normal situation, five to 10 years from now. It's just this scary time and uncertainty is really put you on a bullet train and fast-forwarded your life and giving you a glimpse of where you would have been five to 10 years from now, which gives you an opportunity to make things happen now, kinda like, hey, welcome to the future, here's what your life would have looked like, what are we going to do now to put you on the better train?04:16So do you think because people have been in lockdown, and I've been forced to deal because that's really what it is forced to deal with the situations at the end forced to like, think about things that I would not have thought about in 10 years, or five years, whatever? Do you think that is the thing that is putting people on this train? Because I mean, I've heard of so many people that are getting divorced, and so many people that you know, it's just like, it's family things that have just gone down the tubes and things where they thought it's like, oh, I'm actually in a good marriage, but meanwhile, they're getting divorced. Or my kids are actually doing pretty well. My kids are happy but then the kids actually turn out to not be happy, you know, little things like that. Do you think it's because we are just brushing it to a side and not dealing with it?04:59Yeah, of course, I mean, wisdom how do you know a leader as a great leader? Not when they're leading in times of amazingness? No, you're not looking to someone for help. Do you know what I mean? Yeah. Great leaders make certainty out of uncertain times, right? These are uncertain times, place yourself in this uncertain time. What are you doing well, who is looking up to you? What are they looking up to you for? Who's looking at you going dude, you're on a bullet train to garbage will. Do you know what I mean? Take a look right now, at your strengths and weaknesses. They're more prevalent today, right now than they have ever been. Yeah. And which gives us an opportunity to say hey, what do I have to work on and be ready for the next wave of whatever comes along in our life? Do you know what I mean? Now's the time.05:59Is there like a framework to look into their strengths and weaknesses as a person? Like is there like something that you can just you know, like work or like a framework or a point system or something? You don't need no. Just asking. No, no, I get it. No, no, no, you know, where you suck. But sometimes people know where they suck, but they are too proud to admit where they suck.06:29If you know that, Jesus then goes to a car on the shit train, where there's nobody and start drawing it out. Work it out for yourself, pick up your? Goggles. We haven't had them in a while.06:52Yes, and I've got one too. Jason is very proud of me. We actually did an episode on journaling, like three-four episodes ago, and I also have a general so see I've also been doing it so07:03It works. I can say that much it does work, it works. It's an opportunity for you to not have to go to anybody else on the train. Like I don't have to come to sit in Joy's seat and poke around the shoulder and go, hey, am I sucking, do I suck? And Joy's not going to tell me because she's thinking, well, I know he sucks but I suck too. It's an opportunity for you to go sit by yourself open up your journal and write down here's where I know I suck. And it needs some questions to ask yourself in your journal to find out what train you're on because you're not quite sure we can give you those for sure. But this is a great place to start. This is also a great time that you might have some time on your hands more than you normally would. To start putting some plans in place. Start taking some action. We have done episodes on this before. This is nothing new. The world might be a little bit scarier than it was a few weeks ago. Which is all the more reason to watch these videos that we do listen to what we're saying, get off the shit train?08:20Yeah, you can get on touch make sure that you don't miss any of these episodes because they're good. It's a good value. And we've had quite a few comments of people just saying like this episode really changed my life. Thank you. So just guys, it's like it is value Jason no one is talking about.08:36Okay. Sorry, if you're not sure what if you're really really truly not sure what train you're on? You give me a call I will get your ticket. I'll tell you exactly where your next stop is. And be crystal clear and honest so will Joy. We met each other on the shit train. We were passengers together. That is actually very true. We have the same ticket, this train headed to you here about where we're going it sucks let's get off here. Should I do a better train?09:19What exactly we did and it's a decision that you have to make and this is the thing it's not going to be one of those things it's like yeah, okay I'm on this journey actually sticks it's not really working for me and you know, I've got some issues and so many this and so many that I just don't know if I can deal with this. That is all a form of procrastination. And you just honestly scared to change you are fearing the step the stepping stone and I mean, I've been there, you know, I'm not judging in any way shape or form because I was that person. And I can say firsthand, and I'm sure Jason can do the same like that stepping stone is scary, but it is worth it. And once you get off, you know once that train is getting into garbage will you decide no, no, no, no, no, let's get off before it hits, you know, garbage will, it really makes a massive difference in your life change so much. I mean, like, and Jason, I had so many issues with journaling. I didn't want to journal. Because I know myself and I even said to him before we started recording this. It hasn't been that fun journaling, because it hasn't, you know, I had to deal with unresolved issues of things that 10 years ago, 15 years ago, which I've been dealing with in my journal, so I'm not telling the world about my issues. I'm not dealing, I'm not sharing it with any other person. I'm just sharing it with my journal. And I have uncovered things about myself that I didn't even realize was a problem. And therefore you grow because you actually become better. You know, so.10:45And again, all valid points but understand no matter what train you decide to get on, yeah, the train will have curves and turns and it will go up and it will go down. But the destination, that's up to you. Yeah, that's up to you anticipate turns and curves and ups and downs and changes in elevation. Yeah. But where you're going to stop that? What ticket do you buy? That's up to you. And now more than ever, you know what train you're on. And again, as I said, if you don't call us, we'll read your ticket for you. We'll let you know where you're headed.11:29Because, yeah, yeah, direct inbox that's for sure. Okay, so so journaling is one thing that can help us to just uncover our weak points and our strong points, right, because, I mean, firstly, that really helped me a lot and okay, so we're stressing with stress and uncertainty we've mentioned this at the beginning of this episode. So Jase what is that thing that can help you except for the journaling part what can help you with the uncertainty, the uncertainty because obviously it journaling is a big part of the stress thing that can help you to sort that out. But that's not enough. What else can we help you know, that give people to help them with that stress and uncertainty in the current times?12:06I mean, you there are besides like, okay, well I can go out and do my breathing exercises or, or what have you and these little things to keep the moment or clear your head at the moment. It's about being centered with yourself. So you can be honest with yourself at all times. Yeah. And we've gone over a lot of these things before. And it's not only journaling is paying attention to how we talk to ourselves. It's getting ourselves into a state of mind on a daily basis. We're always doing a self-audit, and always looking at our ticket and seeing where we're heading. And all kinds of things we can do. There in every episode that joy and I talked about and these episodes, we come up with an idea of what we want to talk about but largely it comes from who we are inside and our personal experiences. We don't read a story about someone and go hey, look at this guy. Look at this guy. Let's talk about him. You know this stuff comes from us. Yeah. And so it's getting yourself centered with you your relationship with you. If it's not centered by default your relationship with anybody else or anything else on this planet cannot be centered. That needs to be taken care of first.13:31Okay, so let's this I don't want to talk about like divorce as being the thing but it's just like so common because seriously, there's been so many people that have rocky relationships. Now with you guys still being on lockdown luckily, we're in New Zealand we are out of it now. But it really takes a toll on relationships. And I'm not just saying divorce. I'm talking like parents with their children. I mean, even for me, I had some issues with my kids. And it's not because there were really issues it's just behavioral issues because things come out. You know, you're getting frustrating being in each other's space the whole time and being in lockdown and blah, blah, blah, blah, blah. But like having a relationship and having issues with either your spouse or your children, or one of those, do you have any advice for people? How did I deal with that uncertainty because that is quiet that is hard for a lot of people, right? Because it's not something that you're used to doing.14:19When it comes to your personal relationships with your children or your spouse, your significant other, whatever it is, what a great time to start really understanding what's going on. It's much more than just been around this person for so long, it's just getting annoying. It's not that there are there's something going on that is making you feel that way and you are now succumbing to those feelings of he sucks I see it now. It's not that and this goes back to where I said this time of uncertainty, especially if you're getting stuck with one person or another, you're getting a glimpse of to where you were headed. Five to 10 years from now in your relationship more, more often than not. Either you're, you know, your basic human needs that we all have there's five or six of them, maybe you're starting to realize that, where you place your top two are not the same as your partners. I mean they're not there, this was going to fall apart anyway. But now we have an opportunity to see where we were headed relationship garbage'ville and we have an opportunity to check now say, how can we figure this out rather than just say, I knew you were always shit.15:52I knew it. And God sent us this disease to show me that you're garbage. Now's the time we can fix things with our children, with our spouses with our loved ones, people that we are now being forced to spend more time with than we normally would have it's a great opportunity to try to say, let's see if we can get out on a different train together.16:18So what if you're in a family situation? And  I'm just thinking, like the majority of people out there that could have potentially this problem? How do you deal with that? Like, do you have family gatherings? Do you just hit on, you know, like, because you can't just say like, okay, honey, we're having issues let go out for dinner and talk about it with the kids being around because you can't go out for dinner right. I am laughing about it, but I'm just thinking of the situation. So how do you actually how do you do that then?16:48Joanna and I fought for some time when we met each other we've now decided, no, I can't. That's not how we can go. Do you know what I mean? I would first start, you know if it's a whole family dynamic that seems to be crumbling. Again, I would really go back to the basic human needs that we all need as people and we find a way to make it happen and I would go through each one of those, each of those. Can you name them? Basic human needs go through those, talk about it with somebody who knows what they're talking about. And look at how you are satisfying those basic human needs. And that gives you amazing insight into why you might be clashing. And then once you understand how to do that you do it for the kids. Yeah. And now once we all understand our basic human needs and how we're satisfying those needs, now we can look at our interrelationships with each other. I'm not getting along with my son in this area. I understand why because he really values he values being, you know when kids are growing up, they want to be what is it different from everybody I want to stand out, and I want to grow up and I want to be an adult, you know what I mean? This is how he is prioritizing some of his needs, where mine is, I'd like to just be quiet. And you know what I mean and just let things be and not rock the boat. And I like certainty. That's very different from a child that is growing up and when you can understand that dynamic and that push, now you can understand how to work with your work with each other a little bit and better understand each other. And now it can happen with everybody in the family.18:47I'm trying to say this in Afrikaans, the five basic human needs. I know we  mentioned them before but can we just mention them in this episode? Yeah. Let's, I'm gonna have to write them down because I don't always keep the names right in my head. Number one would be a certainty. Yeah. And uncertainty. Yes.19:17We have the need to feel loved opposite of that will love being different, opposite of that we have the need to feel well, love would not be different. Loved, the opposite of love would be the need to be different.  This is what separates me from everybody else.  Your fifth human need would be giving back to others.19:57And finally, would be growth, how am I growing? We all feel the need to grow every single day in some sort of way. Right? If we're not doing that we're dying. Oh, yeah, we are actually designed to grow.20:15So you know, again, certainty, the need to have a regimented something, I need to know that these things are going to happen every single day. And I mean, opposite of that uncertainty. I need some sort of action, some sort of adventure in my life, something that's different from the norm. Right. Yeah. To be loved, I need to know that I'm accepted as a whole, by the group, by the family or by the people at work or whatever it is. Yeah. The difference I need to know that I'm different from everybody else. Yeah. I need to know that people love me for a different reason then they love everybody else. And I just needed to be a part of it. Yeah, exactly.21:04The opposite of each other. Yeah. Right. I need you to need to be able to give back. A person cannot be healthy and grow,if they're not feeling that as they go along in life, they can help people inherently love to help. They want to help. It's part of our DNA. It's how we survived as a species. We're not doing that in some sort of away, you may not know it, you're dying inside, and then growing as a person. These are basic human needs. And if your top two are not the same as somebody else's top two, it's not a bad thing. But there is going to be some of this going on. Yeah. A lot of times when there's this going on. Now we've given up on each other because we don't understand our basic human needs and we go to a therapist and if they don't understand and they're just reading it to you out of the book. And they're giving you the textbook answer, you're gonna walk out of there and you'll be even more confused. And that's why they say therapy is sometimes a place where relationships go to die. I love you all therapists. I do, but it doesn't work for each and every person. It's the truth. No, it doesn't. It doesn't. That's basically the gist of it. But yeah, so that's important. It is it's very important. That's good stuff.22:33I think that this is an episode because we do try to keep them under half an hour, which I'm not sure how long this man has been going. But it is good to you know, to understand and know that if you're not on the right train, to get on the right train, or if you're on this train, don't get off on garbage'ville, but get off at what we call it Pleasantville or what was it? I forgot. Kickass Ville. I don't even think we named it.22:57Whatever you want to call it, but get off at the right stop. That actually is going to help you as a person. And if you feel like you're on the path with somebody in your life, your significant other, then they're not on the same level as you I'm all about not giving up and, you know, fight for, because there's something that made you guys become a couple right and I'm gonna do you know, a couples therapist or any of those things, but I'm just, it's just so sad to see couples that are over things that like Jason said, would have happened in 10 years time, you know, obviously, this time of dispute speed things up. But I guess the biggest thing there and this is me, again, I'm not a therapist but by just looking from the outside in. Just talk to people, you know, talk to the people around you, and not just now you're forced to talk to people. If it was worth falling in love it's worth taking a look at each other's ticket. That's the thing. Yeah. Yeah, you said it perfectly. So yeah. All right. That's it. Anything else you want to add to this episode Jase?24:00No, you know what, it's great to see everybody again. Well, I can't see you. I hope we get to that point soon where we can kind of do live, but great to catch up with you guys again and look forward to the next one. Thank you, Joy. Thank you, Jase. And yeah, we will be back again next week with another awesome episode. Be safe everybody. Bye

Eph 5 11So don't get involved in the works of darkness, which all come to nothing. Instead, expose them! 12The things they do in secret, you see, are shameful even to talk about. 13But everything becomes visible when it's exposed to the light, 14since everything that is visible is light. That's why it says: Wake up, you sleeper! Rise up from the dead! The Messiah will shine on you! 15So take special care how you conduct yourselves. Don't be unwise, but be wise. 16Make use of any opportunity you have, because these are wicked times we live in. 17So don't be foolish; rather, understand what the Lord's will is. 18And don't get drunk with wine; that way lies dissipation. Rather, be filled with the spirit! 19Speak to each other in psalms and hymns and spiritual songs, singing and chanting in your heart to the Lord, 20always giving thanks for everything to God the father in the name of our Lord Jesus the Messiah. The Bible for Everyone: A New Translation . SPCK. Kindle Edition. Gracious and holy Father, Lord, you have given me so much, I ask for one more thing - a grateful heart. George Herbert

Welcome to the first episode of the Miracle Chrysler Dodge Jeep Ram Podcast for the new decade. In this episode, host John Haggard chats with Kathleen Barrett, the controller at Miracle Auto Group. So what does a controller do in the company? You’ll find out here along with these other topics: Welcome to the first episode of the Miracle Chrysler Dodge Jeep Ram Podcast of the new decade. In this episode, host John Haggard chats with Kathleen Barrett, the controller at Miracle Auto Group. So what does a controller do in the company? You’ll find out here along with these other topics: Kathleen’s High School Days as a Basketball Player in KentuckyHer Activities During Her Time OffChanges in the Gallatin AreaKathleen’s History at MiracleChanges in the Auto IndustryWorking With the Miracle Family Transcript John Haggard 0:02Welcome to the Miracle Chrysler Dodge Jeep Ram Podcast where each week, you will learn the best ways to purchase, lease, service and maintain, accessorize, and sell your vehicle for the highest resale value possible, when you’re ready. I’m your host, John Haggard. And you know, throughout each month we do have different team members join us from Miracle. They help you consider why you’d want to consider your next vehicle purchase or service repair at Miracle. And we also interview Summer County leaders to find out what’s going on in the community for events that you might be interested in as well. So on today’s podcast, we’re talking with Kathleen Barrett at Miracle Auto Group. Kathleen is the controller at Miracle. Hey, Kathleen, welcome to the podcast. Kathleen Barrett 0:45Thank you, John. Glad to be here. John Haggard 0:46Well, we’re glad you’re here and before we actually delve into finding out what is a controller and what does a controller do, tell us a little about you. Are you from this area, from the Gallatin area? Kathleen Barrett 0:59Not originally. I’m from Kentucky, but I’ve lived here for over 40 years. So I feel like I’m from here. I’m from Gallatin. John Haggard 1:07Okay. So in Kentucky, what part of Kentucky? Kathleen Barrett 1:11Henderson and Madisonville. John Haggard 1:12So when you were in high school just looking back when things were going that way, what was the most fun thing you did as a high schooler? Kathleen Barrett 1:21Played basketball. John Haggard 1:22A basketball star. All right. So you are 6’3″ or are you tall? What position did you play? Kathleen Barrett 1:33I played center. John Haggard 1:34All right. All right. So do you make a lot of a lot of scores, a lot of baskets? Kathleen Barrett 1:38I gave it all I could, that’s for sure. John Haggard 1:41All right. So you had a winning team? Kathleen Barrett 1:43Yeah, we won quite a bit. John Haggard 1:45Okay. What do you like to do on your time off? Kathleen Barrett 1:48Oh, I love to go wherever my grandchildren go. They’re either playing softball or singing, whatever event they’re doing, I’m there. John Haggard 1:56You’re there. Yeah, you know the Gallatin area is just exploding. It’s one of the big fast-growth areas. What do you see as you look around Gallatin that makes it an exciting place? If somebody says, you know, I’m trying to figure out sort of like where to relocate? Kathleen Barrett 2:12It is really growing. When I do get out in and drive around a little I’m thinking my goodness, it is really growing in this town. John Haggard 2:20Any favorite restaurant that you like to go to? Kathleen Barrett 2:23Oh, I love to go to LongHorn‘s. John Haggard 2:25All right. Are you a big steak eater? Kathleen Barrett 2:28Yeah, like steak and ribs. The ribs are awesome. John Haggard 2:31So let’s talk about Kathleen, how did you get into the car business? Kathleen Barrett 2:37Well, I applied for a job at Miracle Ford over 30 years ago, and I was hired and worked there for several years. And that’s where it all started. John Haggard 2:48Okay, so what were you doing then? Kathleen Barrett 2:50I was the title clerk. John Haggard 2:52Okay. All right. And for folks that don’t understand what a title clerk is exactly, what is that? Kathleen Barrett 2:57When you purchase a vehicle you Sign your documents and in the finance office and then it goes to the accounting office. And we have to process the paperwork and get your tags and that’s what the title clerk does. John Haggard 3:11Alright, so your job is controller now at Miracle Auto Group. When you hear that word, controller, you almost think, do you take a whip around there and, you know, sort of whip people in the shape or what does a controller really do? Kathleen Barrett 3:26Well, we do a number of things. You know, we’re kind of a jack of all trades. We oversee the financial operations of the dealership from, you know, beginning to end. We take care of the money, we take care of just whatever needs to be. John Haggard 3:42And before you got into the automotive business, what did you do before? Kathleen Barrett 3:47I worked at the Sumner County Highway Department for a number of years. John Haggard 3:51Okay! Kathleen Barrett 3:52And then, I was a stay at home mom after that for a while. John Haggard 3:56Okay, now at Sumner County. What were you doing? Kathleen Barrett 4:00I was in the accounting office. John Haggard 4:02Okay. All right. And you said that you applied for a job at Miracle Ford. And I guess they liked the application. And so they hired you. They brought you in. And how long have you been controller at Miracle Auto Group? Kathleen Barrett 4:18For 15 years. John Haggard 4:19Okay. And as controller does that mean you are over both stores? There’s Miracle Ford and Miracle Chrysler Dodge Jeep Ram? Kathleen Barrett 4:27Yes, I’m over both stores. I’ve actually been here 19 years that I’ve been the controller for 15. John Haggard 4:34Okay. Well, you’ve been around the car business for a pretty good while and you’ve probably seen some changes in the purchase of cars and the lease of cars. What would you – what’s different about the industry today versus say, maybe five or 10 years ago? Kathleen Barrett 4:49Yeah, there’s a lot of differences. Places have changed quite a bit. It’s hard to get into as they once were. Things like, you know, vehicles obviously have changed a lot. You just look at some of our new products we have now and you think good night, you know, these are just awesome vehicles. John Haggard 5:08Yeah. And as you look around, and if you were going to give someone advice on the best way to search to buy a new car or a Pre Owned vehicle, if you were saying, look, if you’re in the market, you know, here are the two or three things or four things, maybe five things you want to consider before you do anything. What would you tell them? Kathleen Barrett 5:30Well, the first thing I’d tell them is to come and join the Miracle family. We strive really hard to make people happy with their vehicle purchase. If you don’t see the vehicle on our lot, that does not mean that we can’t locate it for you. All you need to do is come in and talk to us. Let us know what you’re looking for. And we will certainly do our best to put your dreams in your driveways. You don’t just come and buy a car and that’s it. We take care of you. We do the service you need on your vehicle. We go the extra mile for our customers. John Haggard 6:06Miracle is a family business. Some dealerships are owned by large corporations How would you describe the atmosphere at Miracle? Kathleen Barrett 6:17Miracle is a family-owned and operated dealership we take pride in taking care of our customers. We’re all one big family whereas everybody is, you’re with your team more than your at your home a lot of times and we’re all one big family. We take care of each other. We look out for each other. We take care of our, you know, our number one priority is taking care of our customers. John Haggard 6:41What do you see that’s going on in Gallatin in the next maybe 1 to 3 years that people would want to know about? Kathleen Barrett 6:49I’m sure I mean, I don’t know, but I would speculate that they’ll be another high school before long in the area. There has to be, there’s so much growth John Haggard 6:58And as you look around and the tenure, how long people have worked at Miracle, what do you see as you kind of look in the departments? How long do people or how long have people been working there? Kathleen Barrett 7:10Oh, we have people that have been here from day one. You know, we, I think the lowest person in my accounting office has been there, other than the person I just hired, they’ve been there pretty much six years or longer. John Haggard 7:26And that must say a lot then. You got to have a good working environment where people want to stay. Kathleen Barrett 7:31Yes, that actually might be an inaccurate number. I believe it’s eight years, now that I think about it. But yeah, we don’t have a big turnover, not in our accounting department at all. We don’t really anywhere, our people are they like where they work. And the Galvin’s are good to work for, so we are lucky. John Haggard 7:54Yeah. So tell us about the Galvin’s, those who are behind you and behind the dealerships. Kathleen Barrett 8:00They’re just an awesome family, I’ve known them for over 30 years and, you know, they want what’s best for their employees and their customers and right in here working right along beside us every day. John Haggard 8:15So they actually do work? Kathleen Barrett 8:17Absolutely. John Haggard 8:19Right. That’s good. That’s good. Thanks, Kathleen! Kathleen Barrett, everybody the controller at Miracle Chrysler, Dodge, Jeep, Ram, and Ford. Join us again right here for other topics on the podcast throughout each month. Our goal right here is to show you the best ways to purchase, lease, service and maintain, accessorize, and sell your vehicle for the highest resale value when you’re ready to do it. And you’ll also hear our podcast with Sumner County leaders and shakers to find out what’s going on in the Gallatin-Sumner County area for events that you might be interested in. And don’t forget this part here, transcripts of each podcast right here on the website so you can easily refer to it we’re information right there at your fingertips. I’m your host, John Haggard, and we will see you next time.

DOOR EEN TECHNISCHE STORING ZIJN DE LAATSTE 20 MINUTEN VAN DE PREEK NIET OPGENOMEN. ONZE EXCUSES VOOR HET ONGEMAK.Titus 2:1-6, 1 Timoteüs 5:1-2 en1 Tessalonicenzen 5:14-15Sermon 10WE ARE FAMILYSo what is a Church? And why do we need to confront one another? This has everything to do with the DNA of the Church: discipleship. Church isn't merely about attendance… don't be proud of managing to get yourself to the chair you're sitting in. No. Church is about participating in the discipleship program that God has created. It's being part of a flock that walks around you, bumps into you, bites your calves and makes a bunch of noise. We're supposed to involve ourselves in each other's lives.And that's where culture gets in the way. We live in a radically individualistic society that wants you to be you on your terms. That's not what God wants… He wants you to be like Christ on His terms. But we bring the culture in through the front door of the Church and tend to want everyone to leave us alone in our little corner of the auditorium.So how does the Bible describe the Church? There are many pictures in the New Testament… bride, body, flock, vine, etc.One that is particularly interesting is found in Timothy… the Church is a family and we should treat each other like family members. Titus 2:1-6More proof that the Church is about discipleship. It starts with good theology put into practice, which is applied to the characteristics of the mature believers (older men and older women), but consequently moves into the role the gray-haired saints are to have in the lives of younger believers. Teaching young wives and mothers what their responsibilities are, teaching young men to have self-control1 Timoteüs 3:15; 5:1-2And here you have it. This is instruction given to Timothy on how to deal with/approach four group of people in the Chruch (the same groups of people we saw in Titus 2). Older men as fathers, younger men as brothers, older women as mothers and younger women as sisters. So what does this mean for you? Well, an elder is intended to be an example to the flock (we've learned this last year), so these words are valuable insights for every member of the Church.As fathers… this means respectful, as someone who is ahead of you in life-experience.As brothers… this means humble, as someone who is an equal with the other (Cain: Am I my brother's keeper? Yes… we are).As mothers… this means gentle, as a child that takes great care to honor the person you are approaching.As sisters… this means honorable, since Paul adds the phrase “in all purity”. Sisters are not to be viewed sexually, but brothers instinctively feel protective of their sisters. The Bible portrays with in the case of Dina and Tamar -- the dishonor of their sister lead to sinful vengeance by her brother(s).This gives us a lot to think about in the way we approach each other in the Church. And it makes us realize Scripture wants us to think about each other in familial ways. And families are always up in each other's business!1 Tessalonicenzen 5:14-15So first in understanding how to deal with each other is identifying who each of our fellow Church members is… that's right… we all end up somewhere in these verses and need others to help us out of these verses.And these verses - which really aren't very difficult to understand - help us to know how we should respond to each situation.The disorderly (not in proper arrangement, due to improper thinking or rebellion). We are to actively convince them or warn them of the right way of walking (ordering our lives).The discouraged. We are to allow them to be encouraged through our friendly speech regarding the earthly circumstances of their lives.The weak. We are to allow them to lean on us and even use us as a defensive shield (hiding behind us) as we support them in their weaknesses.All. We are to be patient (long-suffering with God as our blueprint). We are to guard ourselves and the Church against vengeance. We are to do good to all for the benefit of all.Geoff Chang writes the following:“Biblical confrontation is the loving protection of each other against the deception, seduction and consequences of sin through the repeated proclamation and application of the gospel to each other.”

Find us online at: AdventNYC.orgEmail us at: Podcast@AdventNYC.orgTalk with us at: Advent Sermons & Conversations on FacebookCome to a service and hear the sermons live and in person Sunday morning 9am and 11am in English and 12:30pm in Spanish at 93rd and Broadway.Readings for this Week:First Reading: Joshua 5:9-12By celebrating the Passover and eating the produce of the promised land instead of the miraculous manna that had sustained them in the desert, the Israelites symbolically bring their forty years of wilderness wandering to an end at Gilgal.9The Lord said to Joshua, “Today I have rolled away from you the disgrace of Egypt.” And so that place is called Gilgal to this day.  10While the Israelites were camped in Gilgal they kept the passover in the evening on the fourteenth day of the month in the plains of Jericho. 11On the day after the passover, on that very day, they ate the produce of the land, unleavened cakes and parched grain. 12The manna ceased on the day they ate the produce of the land, and the Israelites no longer had manna; they ate the crops of the land of Canaan that year.Psalm: Psalm 32Be glad, you righteous, and rejoice in the Lord. (Ps. 32:11)1Happy are they whose transgressions | are forgiven,  and whose sin is | put away! 2Happy are they to whom the Lord im- | putes no guilt,  and in whose spirit there | is no guile! R 3While I held my tongue, my bones with- | ered away,  because of my groaning | all day long. 4For your hand was heavy upon me | day and night;  my moisture was dried up as in the | heat of summer. 5Then I acknowledged my sin to you, and did not con- | ceal my guilt.  I said, “I will confess my transgressions to the Lord.” Then you forgave me the guilt | of my sin. 6Therefore all the faithful will make their prayers to you in | time of trouble;  when the great waters overflow, they | shall not reach them. R 7You are my hiding-place; you preserve | me from trouble;  you surround me with shouts | of deliverance. 8“I will instruct you and teach you in the way that | you should go;  I will guide you | with my eye. 9Do not be like horse or mule, which have no | understanding;  who must be fitted with bit and bridle, or else they will | not stay near you.” 10Great are the tribulations | of the wicked;  but mercy embraces those who trust | in the Lord. 11Be glad, you righteous, and rejoice | in the Lord;  shout for joy, all who are | true of heart. RSecond Reading: 2 Corinthians 5:16-21One way to describe the gospel is the promise that in Christ everything is transformed into newness. All mistakes, all deliberate sins, all old history is reconciled with Christ’s resurrection. This is Paul’s strong message to the congregation in the city of Corinth.16From now on, therefore, we regard no one from a human point of view; even though we once knew Christ from a human point of view, we know him no longer in that way. 17So if anyone is in Christ, there is a new creation: everything old has passed away; see, everything has become new! 18All this is from God, who reconciled us to himself through Christ, and has given us the ministry of reconciliation; 19that is, in Christ God was reconciling the world to himself, not counting their trespasses against them, and entrusting the message of reconciliation to us. 20So we are ambassadors for Christ, since God is making his appeal through us; we entreat you on behalf of Christ, be reconciled to God. 21For our sake he made him to be sin who knew no sin, so that in him we might become the righteousness of God.Gospel: Luke 15:1-3, 11b-32Jesus tells a parable about a son who ponders his father’s love only after he has spurned it. The grace he receives is beyond his hopes. That same grace is a crisis for an older brother who believed it was his obedience that earned his place in the father’s home.1Now all the tax collectors and sinners were coming near to listen to [Jesus.] 2And the Pharisees and the scribes were grumbling and saying, “This fellow welcomes sinners and eats with them.”  3So he told them this parable: 11b“There was a man who had two sons. 12The younger of them said to his father, ‘Father, give me the share of the property that will belong to me.’ So he divided his property between them. 13A few days later the younger son gathered all he had and traveled to a distant country, and there he squandered his property in dissolute living. 14When he had spent everything, a severe famine took place throughout that country, and he began to be in need. 15So he went and hired himself out to one of the citizens of that country, who sent him to his fields to feed the pigs. 16He would gladly have filled himself with the pods that the pigs were eating; and no one gave him anything. 17But when he came to himself he said, ‘How many of my father’s hired hands have bread enough and to spare, but here I am dying of hunger! 18I will get up and go to my father, and I will say to him, “Father, I have sinned against heaven and before you; 19I am no longer worthy to be called your son; treat me like one of your hired hands.” ’ 20So he set off and went to his father. But while he was still far off, his father saw him and was filled with compassion; he ran and put his arms around him and kissed him. 21Then the son said to him, ‘Father, I have sinned against heaven and before you; I am no longer worthy to be called your son.’ 22But the father said to his slaves, ‘Quickly, bring out a robe—the best one—and put it on him; put a ring on his finger and sandals on his feet. 23And get the fatted calf and kill it, and let us eat and celebrate; 24for this son of mine was dead and is alive again; he was lost and is found!’ And they began to celebrate.  25“Now his elder son was in the field; and when he came and approached the house, he heard music and dancing. 26He called one of the slaves and asked what was going on. 27He replied, ‘Your brother has come, and your father has killed the fatted calf, because he has got him back safe and sound.’ 28Then he became angry and refused to go in. His father came out and began to plead with him. 29But he answered his father, ‘Listen! For all these years I have been working like a slave for you, and I have never disobeyed your command; yet you have never given me even a young goat so that I might celebrate with my friends. 30But when this son of yours came back, who has devoured your property with prostitutes, you killed the fatted calf for him!’ 31Then the father said to him, ‘Son, you are always with me, and all that is mine is yours. 32But we had to celebrate and rejoice, because this brother of yours was dead and has come to life; he was lost and has been found.’ ”

There Is An Atmosphere Around You. Either It Is Shaping You Or You Are Shaping It. What Atmosphere Around You Is Making You Sick And Causing You Pain? Change The Atmosphere With One Word. Call It What It Is. Now Elijah the Tishbite, who was of the settlers of Gilead, said to Ahab, “As the LORD, the God of Israel lives, before whom I stand, surely there shall be neither dew nor rain these years, except by my word.” 1 Kings 17:1 Their Word Was Drought. What Word Is Around You? What Word Is In You?(Fly In) Receive: Find Your Force Field. And the word of the LORD came to him, saying, 3“Go away from here and turn eastward, and hide yourself by the brook Cherith, which is east of the Jordan. 4“And it shall be that you shall drink of the brook, and I have commanded the ravens to provide for you there.” 1 Kings 17:2-4 The Opposite Of The Atmosphere Is Always Available.(Fly In) In The Atmosphere Of Drought Elijah Received Abundance.(Fly In) Become: A New Identity Means The Old Rules Don’t Apply. 8Then the word of the LORD came to him, saying, 9“Arise, go to Zarephath, which belongs to Sidon, and stay there; behold, I have commanded a widow there to provide for you.” 10So he arose and went to Zarephath, and when he came to the gate of the city, behold, a widow was there gathering sticks; and he called to her and said, “Please get me a little water in a jar, that I may drink.” 11And as she was going to get it, he called to her and said, “Please bring me a piece of bread in your hand.” 12But she said, “As the LORD your God lives, I have no bread, only a handful of flour in the bowl and a little oil in the jar; and behold, I am gathering a few sticks that I may go in and prepare for me and my son, that we may eat it and die.” 13Then Elijah said to her, “Do not fear; go, do as you have said, but make me a little bread cake from it first, and bring it out to me, and afterward you may make one for yourself and for your son. 1 Kings 17:8-13 In An Atmosphere Of Drought Elijah Became Abundant Food & Water. You TEACH What You Know, But You IMPART Who You Are. You Keep Changing Until Your Atmosphere Does. Protect Your NO, So You Can Release Your YES. Giving What You Need Creates Freedom To Receive. Remember, I AM… Becoming Is Identity! Release: Expectation Is Everything. 14“For thus says the LORD God of Israel, ‘The bowl of flour shall not be exhausted, nor shall the jar of oil be empty, until the day that the LORD sends rain on the face of the earth.’”15So she went and did according to the word of Elijah, and she and he and her household ate for many days. 16The bowl of flour was not exhausted nor did the jar of oil become empty, according to the word of the LORD which He spoke through Elijah. 1 Kings 17:14-16 Abundance Is The Belief That There’s More. Without The Belief That There’s More You’ll Always Stop. (Fly In) Like A Doctor, God Is Calling you to RELEASE the OPPOSITE of the sickness and pain in the atmosphere around you.(Fly In) Treat Them Based On Their Destiny, Not Their History. Act Like Everyone You Meet Can Have What You Have. Arguments Never Alter Atmospheres. Demonstrations Do. Looking For Fire Or Becoming A Fireplace. (Carmel) Become A Fireplace And God Will Provide The Fire!

1 Corinthians 15:9 -119 For I am the least of the apostles and do not even deserve to be called an apostle, because I persecuted the church of God. 10 But by the grace of God I am what I am, and his grace to me was not without effect. No, I worked harder than all of them—yet not I, but the grace of God that was with me. 11 Whether, then, it was I or they, this is what we preach, and this is what you believed.Ephesians 3:7-97 I became a servant of this gospel by the gift of God’s grace given me through the working of his power. 8 Although I am less than the least of all the Lord’s people, this grace was given me: to preach to the Gentiles the boundless riches of Christ, 9 and to make plain to everyone the administration of this mystery, which for ages past was kept hidden in God, who created all things.1 Timothy 1:5Here is a trustworthy saying that deserves full acceptance: Christ Jesus came into the world to save sinners—of whom I am the worst.Luke 15:11-3211Jesus continued: “There was a man who had two sons. 12The younger one said to his father, ‘Father, give me my share of the estate.’ So he divided his property between them.13“Not long after that, the younger son got together all he had, set off for a distant country and there squandered his wealth in wild living. 14After he had spent everything, there was a severe famine in that whole country, and he began to be in need. 15So he went and hired himself out to a citizen of that country, who sent him to his fields to feed pigs. 16He longed to fill his stomach with the pods that the pigs were eating, but no one gave him anything.17“When he came to his senses, he said, ‘How many of my father’s hired servants have food to spare, and here I am starving to death! 18I will set out and go back to my father and say to him: Father, I have sinned against heaven and against you. 19I am no longer worthy to be called your son; make me like one of your hired servants.’ 20So he got up and went to his father.“But while he was still a long way off, his father saw him and was filled with compassion for him; he ran to his son, threw his arms around him and kissed him.21“The son said to him, ‘Father, I have sinned against heaven and against you. I am no longer worthy to be called your son.’22“But the father said to his servants, ‘Quick! Bring the best robe and put it on him. Put a ring on his finger and sandals on his feet. 23Bring the fattened calf and kill it. Let’s have a feast and celebrate. 24For this son of mine was dead and is alive again; he was lost and is found.’ So they began to celebrate.25“Meanwhile, the older son was in the field. When he came near the house, he heard music and dancing. 26So he called one of the servants and asked him what was going on. 27‘Your brother has come,’ he replied, ‘and your father has killed the fattened calf because he has him back safe and sound.’28“The older brother became angry and refused to go in. So his father went out and pleaded with him. 29But he answered his father, ‘Look! All these years I’ve been slaving for you and never disobeyed your orders. Yet you never gave me even a young goat so I could celebrate with my friends. 30But when this son of yours who has squandered your property with prostitutes comes home, you kill the fattened calf for him!’31“ ‘My son,’ the father said, ‘you are always with me, and everything I have is yours. 32But we had to celebrate and be glad, because this brother of yours was dead and is alive again; he was lost and is found.’ ”Download Message NotesDownload Message Powerpoint

Today we take a break from our series on Hebrews to bring you a sermon I preached at the Pilot Point Church of Christ. The Heart of God Luke 15 15 Now the tax collectors and sinners were all gatherings around to hear Jesus. 2But the Pharisees and the teachers of the law muttered, “This man welcomes sinners and eats with them.” The Parable of the Lost Sheep 3Then Jesus told them this parable: 4“Suppose one of you has a hundred sheep and loses one of them. Doesn’t he leave the ninety-nine in the open country and go after the lost sheep until he finds it? 5And when he finds it, he joyfully puts it on his shoulders 6and goes home. Then he calls his friends and neighbors together and says, ‘Rejoice with me; I have found my lost sheep.’ 7I tell you that in the same way there will be more rejoicing in heaven over one sinner who repents than over ninety-nine righteous persons who do not need to repent. Luke 15 The Parable of the Lost Coin 8“ Or suppose a woman has ten silver coins and loses one. Doesn’t she light a lamp, sweep the house and search carefully until she finds it?9And when she finds it, she calls her friends and neighbors together and says, ‘Rejoice with me; I have found my lost coin.’ 10In the same way, I tell you, there is rejoicing in the presence of the angels of God over one sinner who repents.” Luke 15 The Parable of the Lost Son 11Jesus continued: “There was a man who had two sons. 12The younger one said to his father, ‘Father, give me my share of the estate.’ So he divided his property between them. 13“Not long after that, the younger son got together all he had, set off for a distant country and there squandered his wealth in wild living.14After he had spent everything, there was a severe famine in that whole country, and he began to be in need. 15So he went and hired himself out to a citizen of that country, who sent him to his fields to feed pigs. 16He longed to fill his stomach with the pods that the pigs were eating, but no one gave him anything. 17“When he came to his senses, he said, ‘How many of my father’s hired servants have food to spare, and here I am starving to death! 18I will set out and go back to my father and say to him: Father, I have sinned against heaven and against you. 19I am no longer worthy to be called your son; make me like one of your hired servants.’ 20So he got up and went to his father. Luke 15 “But while he was still a long way off, his father saw him and was filled with compassion for him; he ran to his son, threw his arms around him and kissed him. 21“The son said to him, ‘Father, I have sinned against heaven and against you. I am no longer worthy to be called your son.’ 22“But the father said to his servants, ‘Quick! Bring the best robe and put it on him. Put a ring on his finger and sandals on his feet. 23Bring the fattened calf and kill it. Let’s have a feast and celebrate. 24For this son of mine was dead and is alive again; he was lost and is found.’ So they began to celebrate. 25“Meanwhile, the older son was in the field. When he came near the house, he heard music and dancing. 26So he called one of the servants and asked him what was going on. 27‘your brother has come,’ he replied, ‘and your father has killed the fattened calf because he has him back safe and sound.’ 28“The older brother became angry and refused to go in. So his father went out and pleaded with him. 29But he answered his father, ‘Look! All these years I’ve been slaving for you and never disobeyed your orders. Yet you never gave me even a young goat so I could celebrate with my friends. 30But when this son of yours who has squandered your property with prostitutes comes home, you kill the fattened calf for him!’ 31“‘My son,’ the father said, ‘you are always with me, and everything I have is yours. 32But we had to celebrate and be glad because this brother of yours was dead and is alive again; he was lost and is found.’” The Heart of God Luke chapter 15 You don't know my father! God is like A shepherd. A woman. A father. Four different ways to be lost Like the lost sheep. 2. Like the lost coin. 3. Like the lost prodigal son. 4. Like the lost older brother. He believed the lie Vs. 17 And when he came to himself The sad ending The heart of God. Come home to The heart of God

And he said, "There was a man who had two sons. 12And the younger of them said to his father, 'Father, give me the share of property that is coming to me.' And he divided his property between them. 13Not many days later, the younger son gathered all he had and took a journey into a far country, and there he squandered his property in reckless living. 14And when he had spent everything, a severe famine arose in that country, and he began to be in need. 15So he went and hired himself out to one of the citizens of that country, who sent him into his fields to feed pigs. 16And he was longing to be fed with the pods that the pigs ate, and no one gave him anything. 17"But when he came to himself, he said, 'How many of my father's hired servants have more than enough bread, but I perish here with hunger! 18I will arise and go to my father, and I will say to him, "Father, I have sinned against heaven and before you. 19I am no longer worthy to be called your son. Treat me as one of your hired servants."' 20And he arose and came to his father. But while he was still a long way off, his father saw him and felt compassion, and ran and embraced him and kissed him. 21And the son said to him, 'Father, I have sinned against heaven and before you. I am no longer worthy to be called your son.' 22But the father said to his servants, 'Bring quickly the best robe, and put it on him, and put a ring on his hand, and shoes on his feet. 23And bring the fattened calf and kill it, and let us eat and celebrate. 24For this my son was dead, and is alive again; he was lost, and is found.' And they began to celebrate. 25"Now his older son was in the field, and as he came and drew near to the house, he heard music and dancing. 26And he called one of the servants and asked what these things meant. 27And he said to him, 'Your brother has come, and your father has killed the fattened calf, because he has received him back safe and sound.' 28But he was angry and refused to go in. His father came out and entreated him, 29but he answered his father, 'Look, these many years I have served you, and I never disobeyed your command, yet you never gave me a young goat, that I might celebrate with my friends. 30But when this son of yours came, who has devoured your property with prostitutes, you killed the fattened calf for him!' 31And he said to him, 'Son, you are always with me, and all that is mine is yours. 32It was fitting to celebrate and be glad, for this your brother was dead, and is alive; he was lost, and is found.'"

This sermon was given at St. Stephen's Episcopal Church, Huntsville, Texas by the Rt. Rev. C. Andrew Doyle, 2010. It was on Luke's Gospel 16:14-31, Proper 21 of Ordinary Time. Luke 16:14-31 The Law and the Kingdom of God 14 The Pharisees, who were lovers of money, heard all this, and they ridiculed him. 15So he said to them, ‘You are those who justify yourselves in the sight of others; but God knows your hearts; for what is prized by human beings is an abomination in the sight of God. 16 ‘The law and the prophets were in effect until John came; since then the good news of the kingdom of God is proclaimed, and everyone tries to enter it by force.* 17But it is easier for heaven and earth to pass away, than for one stroke of a letter in the law to be dropped. 18 ‘Anyone who divorces his wife and marries another commits adultery, and whoever marries a woman divorced from her husband commits adultery. The Rich Man and Lazarus 19 ‘There was a rich man who was dressed in purple and fine linen and who feasted sumptuously every day. 20And at his gate lay a poor man named Lazarus, covered with sores, 21who longed to satisfy his hunger with what fell from the rich man’s table; even the dogs would come and lick his sores. 22The poor man died and was carried away by the angels to be with Abraham.* The rich man also died and was buried. 23In Hades, where he was being tormented, he looked up and saw Abraham far away with Lazarus by his side.* 24He called out, “Father Abraham, have mercy on me, and send Lazarus to dip the tip of his finger in water and cool my tongue; for I am in agony in these flames.” 25But Abraham said, “Child, remember that during your lifetime you received your good things, and Lazarus in like manner evil things; but now he is comforted here, and you are in agony. 26Besides all this, between you and us a great chasm has been fixed, so that those who might want to pass from here to you cannot do so, and no one can cross from there to us.” 27He said, “Then, father, I beg you to send him to my father’s house— 28for I have five brothers—that he may warn them, so that they will not also come into this place of torment.” 29Abraham replied, “They have Moses and the prophets; they should listen to them.” 30He said, “No, father Abraham; but if someone goes to them from the dead, they will repent.” 31He said to him, “If they do not listen to Moses and the prophets, neither will they be convinced even if someone rises from the dead.” ’