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Play poker at runitonce.eu & support online poker's future.Study poker at runitonce.com & support yours.Email suggestions to: TheRake@runitonce.comTimestamps:00:09Welcome Andrew and Kristy Moreno!00:40Andrew just had a huge win, and Kristy is pregnant with their first child.  How are they feeling about such significant life developments?01:42Andrew & Kristy were very open about the difficulties they had getting pregnant.  How do they feel now that the baby is almost here?03:10Andrew recently took part in psychedelic-assisted therapy.  What was that like?  How did it affect their relationship?  How did it affect Andrew's relationship with poker?10:32After that first session of therapy, did he want to do more?11:41What was the process, psychologically, that took him from feeling overwhelmed by the first session, to feeling open to potentially engaging in another session?14:06How has Andrew's big win at the recent Wynn Millions affected his emotional and psychological approach to poker?17:15The importance of knowing when to put your pride aside and step down in stakes.18:47Andrew shares a story of once having auditioned to be a dealer at Treasure Island.22:11What are Kristy's post-pregnancy plans, and how have they been impacted by Andrew's big win?24:33Do they ever take time to reflect on how big a gamble it was to take a chance on each other and move to Vegas together?29:35Introducing Andrew & Kristy's dog, Pepper!31:21Andrew & Kristy recently got a new dog after the death of their previous dog.  What helped them get through the loss, and allow themselves to be open to a new companion?33:27Pepper had a pretty rough and rowdy puppy phase.34:27Ben talks about having lost a dog as well, and the process of opening up to a new companion.37:21More dog stories!38:04Thoughts on the grieving process after losing a dog.39:19Thoughts on managing emotions in poker, whilst still allowing them to be part of your regular life.45:05Jamie thinks Andrew has the best rail.  How did he build such a strong community of positive people around him?48:19What are their plans for WSOP this year, especially in regard to the ongoing COVID situation?51:29Wrapping up.  Final plugs for Andrew & Kristy.  Thanks for coming on!

What are you seeking and how are you in integrity to that? Our lives, lessons, & soul plans serve to bring us to this awareness so we can heal.  Sometimes it takes a reminder of our mortality to live our life with this perspective.  Sometimes it takes to surrender to spirit. Sometimes it takes finding integrity in our actions. We unravel this for you to help bring you to your independence and the power of your human will. Episode HighlightsMoments of feeling mortality rejuvenate our life 1:20The reality of polyamory forces awareness & presence 9:19What you keep in shadow remains scary 11:41Neil's experience of moving beyond habitual fear14:26We select certain past soul traumas to carry into each present life to impact us or be healed 16:32We heal  different layers of past life trauma through pre-life healing, spiritual healing, and intentional action 24:58Zach's defining values of justice and integrity 28:37Neil's commitment to integrity for what's “best for my greater good” 34:27Flow vs action 37:31Spiritually bypassing responsibility for the sake of flow 40:49Questions for reflection to align yourself to receive fully from a place of self-integrity 44:09Check Us OutNeil  @neildisyWork w/ Neil www.neildisy.comZach  @justzachkaufmanWork w/ Zach www.calendly.com/eli125ContactHeartsoulhuman@gmail.comCreditsMusic-Max Van Soest @ max_fly5

Pre-order Michele's book! deployempathy.com/order/Michele Hansen  00:00Welcome back to Software Social. This episode is sponsored by the website monitoring tool, Oh Dear. Oh Dear does everything they can to help you avoid downtime like scheduled task monitoring, SSL certificate expiration notifications and more. But downtime happens. When it does, it's how you communicate in times of crisis that make the difference. Oh Dear makes it easy to keep your customers up to date during critical times. You can sign up for a 10 day free trial with no credit card required at OhDear.app. Colleen Schnettler  00:35So Michele, do you have a,  Michele Hansen  00:38Hey,  Colleen Schnettler  00:38Good morning. Do you have a numbers update for us on your book? Michele Hansen  00:43I do. So my presale went live about a week and a half ago, when our episode with Sean went live. That was my deadline. And, I've sold 43 copies right now. Yeah, it's kind of exciting. Um, it's not all people I know, which is exciting. Colleen Schnettler  01:06That's very exciting. Michele Hansen  01:08I love how supportive people have been. And it also, it makes me, it's just reassuring that people I don't know are buying it. But yeah, so that puts it right now, just, and this is just the raw, you know, number of times $29, which is $1,247. Colleen Schnettler  01:30That's amazing. Congratulations. Michele Hansen  01:33Yeah. Thank you. And I got my first payout yesterday, which after, like, taxes, and everything else, was $912. Colleen Schnettler  01:41Wow. Michele Hansen  01:42Which was kind of exciting, and gives me a little bit of budget to work with, with, like, you know, hiring a proofreader, and using some, like, layout tools, but, you know, so I was pulling these numbers, and because, you know, everybody loves numbers and whatnot. And I was thinking about it. So, so I got this, this message from someone yesterday, who had started reading the book, and it was actually someone I don't know. And if I can just kind of read what they, what they said. Colleen Schnettler  02:25Yes, please.Michele Hansen  02:26And so I had a personal aha moment reading distinction between sympathetic, empathetic and solution based responses. My sympathetic conclusion based responses are leaving no space for empathetic, something I need to address. I'm an engineer and an architect by trade, and I'm looking to do a better job interviewing the humans attached to our work. But I'm also thinking about your book from the sense that a better balance of empathy will help me be a better teammate as well. And, like, getting that was so moving for me because it made me think about how, you know, I'm not writing this book for the money. Like, yes, the book needs to make money, because I've been working on it for four months now and have, you know, there's a lot of time I haven't spent working on Geocodio. Oh, like, I've been a pretty bad Geocodio employee the past couple of months, like, full honesty, right? So like, I have to, like, it has to have been, you know, worth my time. But like, I am not, I'm not motivated by that, like, I am motivated by this, by like, you know, like, I have this like, secret dream goal. Well, I mean, it's not a secret cuz I've, like, tweeted about it, but like, whatever. You know, Mathias sometimes says to me, he's like, I know you were thinking about something because you tweeted about it. And I'm like, oh, I forgot to, like, verbalize that. Anyway, um, I have this dream that through the process of learning this for interviewing, and, like, product development and marketing reasons, people will understand how to be more empathetic and use that in their daily lives. Like, everyone has a capacity for empathy. Everybody can learn it, not everybody is taught it or shown it so they don't really learn it. But everyone has a capacity for it. And, but also, like, very few people, you know, put like, be more empathetic, like, learn how to learn how to use empathy, like on their to do list every day. But they put write a landing page, get more customers, build a feature, like, reply to all of those customers and intercom like, those are the things that end up on a to do list. And so I have this like, kind of, I don't know, like, naive dream that like people will read this and apply these skills to the things they're already doing, but in doing so, learn how to be more empathetic in their daily life or you know, as a as a team member or whatnot. And just getting this message really, it was so motivating, but also so soul-nourishing because it really made me feel like, like the book has done what I wanted it to do. Like, this is what I set out to achieve and, like, this message makes me feel like the book is a success, regardless of how many copies it sells. Like, so it was just like, it was kind of a, it was kind of a, like a moment, like it was, it also sort of like if you're having this effect, like you can, like, stop rearranging it, like, you know, I feel like I've done a rewrite every week for, like, the past eight weeks. Yeah, time to time to ship the gosh darn thing. Colleen Schnettler  05:57That is wonderful. So what I just heard you say is, this book is secretly teaching us how to be better humans, wrapped up in a book about customer interviews. Michele Hansen  06:09Yes, wrapped up in a book about which features you should prioritize, and how to, you know, pick a pricing model based on what people's usage patterns are, and, like, how to understand what people want and write better landing pages. All that stuff they're already trying to do. But then yeah, there's, there's this kind of bigger message. Like, I feel like so much of good UX practice is good human being practice. Colleen Schnettler  06:35Yeah. Michele Hansen  06:36Um, and, I mean, I, I really learned about empathy by doing interviews myself. So this, I mean, it's, it's, it's very personal for me in a way that, like, the book is, I don't know, it is very, very personal for me. And it's not just about showing empathy to other people. It's also about showing empathy to yourself, too, which is just as important. Colleen Schnettler  07:06So I have not read the book yet, unfortunately. Can you tell me briefly, what the difference is between empathy and sympathy that that writer wrote into you? Because we talk about it a lot, but we've never defined it, really. Michele Hansen  07:22Yeah, that's true. So empathy is when you, basically when you, when you try to understand the other person's context without judgment, and it doesn't mean that you agree with what they're saying. You're just trying to find the context behind what they're saying or what they're doing. Because, sort of, most of us, basically, we assume that our, there's this assumption that our actions make sense from our perspective. That is to say you wouldn't go out and do something if it didn't make sense to you, like, maybe very few people might, but like, for the most part, we have this underlying assumption that, that the things that we do make sense to us.  And so you're basically trying to find that internal context for why somebody does something, and then you reflect it back for them. So for example, if you came to me and started telling me about how, like, I don't, I don't know something you were struggling with, like, let's say, you felt like you were banging your head up against the keyboard all week on some, like, coding problem and it was really frustrating for you. An empathetic response to that would be man, that sounds really hard and like you were working really hard on it and it was super frustrating for you. A sympathetic response would be, oh, I'm sorry you went through that. So a sympathetic response creates distance between the person who is speaking and the person who has aired something, and that might not be a complaint or a frustration. It could be like something positive, but it creates distance. And sometimes it's called fake empathy. Like, I feel like this is what you see in a lot of, like, really bad public figures, celebrity apologies. It's like, I'm sorry, that offended you. It's like, no, that's wrong. Like, like, that's not, that's not actually apologizing. And then there's also kind of this other element that I feel like is this sort of, like, solution-based responses, which comes from a place of caring, and I think us as product builders, I know me, like, we really fall into this, is someone, like, if you came to me with some, some problem. If I just said, oh, well, have you tried this? Which, I'm trying to solve your problem, I'm showing care, right? Like, I wouldn't propose a solution to your problem if I didn't care about you and making that solution better. The problem is, is that it doesn't validate your experience and it doesn't acknowledge your experience. So, while it comes from a good place, it's not empathetic because it doesn't say, wow, like, that was really hard for you. Like it doesn't, it doesn't fake make you feel seen or heard. And it could end up being, through the course of a conversation, you end up explicitly asking me like, do you have any advice for how I could do this? Like, what should I try? I feel like I've tried all these other things. But an empathetic response starts with acknowledging what the other person has gone through.  Colleen Schnettler  10:25Okay. Okay  Michele Hansen  10:26And then also checking in with them, like, do you, do you want me to listen to you about this? Or do you want me to help you brainstorm ideas? Colleen Schnettler  10:33Okay. Michele Hansen  10:33Like, so but I think that's, that's like one of those that really, like, it took me a while to wrap my head around that because the other thing about a solution response, especially in the context of a customer interview, or whatnot, is that you need all the context behind, behind why someone does something and why they went through something in order to really build something that solves the problem for them in a way that they understand and they're capable of grokking. Right? Because we need all of the context behind it, not just the functional context, but also sort of the emotional and social context of things in order to build a product that someone feels like is speaking to their experience and the problem they have. Does that make sense? Colleen Schnettler  11:18Yeah, it, it does. It's, it feels like a subtle difference, though. Like, when I try to understand your problem in your context, in your context, the sympathy for versus the empathy, like, it feels very subtle to me. Michele Hansen  11:34It is subtle, but like, um, I mean, it's, it's subtle. You know, it's the difference between, I'm sorry, that was hard for you and that was hard for you. Like, those are a subtle difference between them, but there is a huge difference between that and what someone would receive. Colleen Schnettler  11:53Yeah, I can see that. Michele Hansen  11:55And because when you say, I'm sorry, that happened to you, it emphasizes that it didn't happen to me. Colleen Schnettler  12:01Right, okay. Michele Hansen  12:01It actually, like, Brené Brown talks about this a lot. I'm sorry, that happened to you. It, it makes the other person feel more alone because it emphasizes that they are the only one who experienced that, and it makes them feel isolated.  Colleen Schnettler  12:18Okay.  Michele Hansen  12:19And she has a great way of responding, I'm sorry, of phrasing this, and I don't know if I'm doing it justice. But basically it creates that distance, and feeling alone and feeling like you're the only person who went through something is a really, really hard feeling, especially when you have just gone through something frustrating, and it doesn't have to be a big thing. It could just be, you know, the fact that I spent my week fighting with Grammarly, like, like that could be the problem we're discussing. And, but if you said oh, I'm sorry, you went through that, like, it reminds me that you didn't go through that.  Colleen Schnettler  12:55Hmm. Okay.  Michele Hansen  12:57And it was like, oh, yeah, that was like, maybe it was just me, like, maybe I was doing something wrong, like, am I using it wrong? Like is like, like, you know, it creates all of that doubt and feeling of sort of loneliness in it. Colleen Schnettler  13:11And so tell me the empathetic response again. Michele Hansen  13:14That sounds really hard. Colleen Schnettler  13:15That sounds really hard. Okay, right. So you're not, you're trying not to create that distance where they're an individual isolated, Michele Hansen  13:23Right. Colleen Schnettler  13:24And you're over here. Michele Hansen  13:25And it doesn't start out with I, right? Like, the sympathetic response to start with, you know, like, I'm sorry, that offended you.  Colleen Schnettler  13:33Okay. Michele Hansen  13:34Versus the difference between like, that offended you. Because when you say it that way, you're sort of asking for elaboration. Colleen Schnettler  13:41Right. Right. Michele Hansen  13:42Versus I'm sorry, I offended you just shuts it off.  Colleen Schnettler  13:46Wow, I say that all the time. I'm sorry, XYZ happened to you. Michele Hansen  13:50I said it all the time, too, then I started learning about this stuff. And I was like, I'm accidentally like, a jerk, and I didn't even realize it. But so many of us speak this way. And we learn the way we speak from the people around us. And if the people around you, when you were learning to speak, didn't speak empathetically, even if they're otherwise nice people. like, then it would make sense why you think this way and don't realize it. Colleen Schnettler  14:15Interesting. Michele Hansen  14:16Like, it's totally normal to not realize that what you have been saying is actually not empathetic. Like, like, it is a, it is a learned skill for many people. I mean, the people who have it built in are the people whose, you know, parents really made it a focus when they, when they had their kid. Like, but for most of us, it's kind of oh, I guess I should stop saying that. Like, I remember how at one point, like, when I was in my early 20s, I was at a job and somebody was like, you know, you really shouldn't say well, actually. Like, I don't know if you realize how you are coming across. Like, I know you don't mean anything by it, but like, it's, it's kind of like, and I was like, oh, crap, I do that all the time. Okay, like, mental note, like, mental dictionary update: stop. Like, so it doesn't, you know, it doesn't mean that you're not a nice person or that you're not an empathetic person or that you're not, you don't have a capability for empathy, it simply means that you haven't learned it and all of the various implications of it and we can call learn. Colleen Schnettler  15:15Okay. Yeah. Well, thank you for, for telling me about that. Like, that's really interesting. I didn't know that. I find that like, this whole thing, empathy and psychology, as I'm trying to, as I'm talking to people and trying to sell my product, I have found that it really, and I already knew this, but like, now I'm seeing it, it really makes a difference. Can I just tell you about this one issue, which I find so interesting? Michele Hansen  15:42Yes.  Colleen Schnettler  15:43Okay. So the way my product works is you upload files to the cloud, and then I provide you a dashboard where you can see all of those files. I have gotten several requests now from people to allow them to tag the files. Michele Hansen  16:02Oh, yeah, like Drew asked for that. Right? Colleen Schnettler  16:04Yeah. So I've been trying to figure out why people want to tag the files. He's not the only one who asked for it. Some other people have asked for it. The reason these people want to tag the files is because they want to be able to mass delete all of the files they've uploaded in a development environment. Why did they want to do that? From what I'm understanding, they want to do that so those files, like, because those aren't production files, they're not, like, cluttering up their dashboard. So when those people have asked me about this, I said, well, look, if you exceed your storage, because I don't have a mass delete function right now, and I don't have that, I'll just give you more storage. But nobody likes that answer. It's like, and so I think it's like a mental psychological thing where they want, like, a nice, clean dashboard. I don't know, I just find this really interesting, because I'm like, storage is cheap. I'll give you more storage until I implement this. But, but it's like, it's, like, as human beings, they really want, like, to segment stuff. I don't know, it's like mental. That's kind of the way I've been, I've been thinking about it. Like, as human beings, they don't want files that they don't need on their dashboard, even if they don't have to pay for them. But I'm like, I don't know. So, so that's just kind of been an interesting one for me. I'm like, but you literally like, I'm not gonna make you pay for those files. It's fine. They can just be there in outer space. But no one, yeah, that's an interesting one that keeps coming up. Michele Hansen  17:25Yeah, it sounds like they, like, that clutter is creating a certain like,  Colleen Schnettler  17:33Mental clutter or something psychological clutter. Michele Hansen  17:36Nervousness, or something. And then there's also this element of wanting to, like, mentally, like to mentally separate things like, I'm sort of, I'm reminded of one of my favorite economics papers called Mental Accounting by Richard Thaler, which is basically on how people like, they create different jobs for different bank accounts and investment accounts, and like, you know, for example, people might have one brokerage account that's just for, like, they have like fun money versus they have their serious 401k. Or like, some people have many different bank accounts for, you know, for different purposes. And it, there's, there's probably a broader term for this, but since I come from an econ background, that's, but like, people wanting to create these different mental categories, and basically, like, it's almost like they want to go, sort of, it's like mentally going to IKEA and buying one of those room divider shelves with all the different boxes you can slide boxes in and, like, being able to look at it and see that everything is in all of its little different categories and is in its place. And they know like, you know which things are in which box, and it looks all nice and organized from the outside. Colleen Schnettler  18:51Yeah, I am going to do it because I have found I use my own product for my clients, and I have found I desire the same thing. But I think you're absolutely right. Like, from a purely practical perspective, it doesn't matter. But from, like, a human organizational mental box perspective, like, it seems to make people happy. Michele Hansen  19:11Yeah, like, there's that functional perspective of it. But then there's the emotional perspective of feeling like everything is organized. And then I also wonder if there's a social element where like, maybe they're afraid one of their coworkers will use a file that was only for development, or because there's so many files and they're all in one list, someone will use the wrong file or, like, I wonder if there's any, any sort of elements around that going on? Colleen Schnettler  19:41Yeah. Could be. I didn't ask that. That's, Michele Hansen  19:47So when someone asks you for that, what did you say back to them, exactly? Colleen Schnettler  19:52Well, the first time someone asked me, I said, that's a great idea. I'm totally gonna do that.  Michele Hansen  19:58Okay. That's an understandable response.  Colleen Schnettler  19:59I know you're over there thinking, like, have I taught you nothing, Colleen? You have taught me. That was before we were doing a podcast. Michele Hansen  20:06No, that was a starting point, and that's a perfectly understandable reaction to that. What did you start saying after that? Colleen Schnettler  20:15So the second request I got was via email. So I didn't really have the back and forth that I would have had when I'm talking to someone on the phone or on Slack. And, so this person, I asked them kind of what their use case was, and I also told them in the email that they, you know, I wasn't going to charge them for development files. So if storage became a problem, we could work something out until I had the, you know, a bulk delete API set up. And this person was looking to segment files so they could do a mass delete of the development files. And they also brought up they thought it would be great to be able to segment files, like via model. So you could have, here's all my avatar files over here, here's all my resumes over here, which would be really cool. I mean, that I can totally see the value because and then you're then in your admin, yeah, then in your admin dashboard, you could easily filter based on, you know, what your tag was. And it's really not hard to do, I just haven't done it. But I do like, I do like that idea. And that, to me, makes a lot of sense because I think people really like, like we just talked about, like, you like to have your stuff in the appropriate boxes. Michele Hansen  21:34I think it's hard sometimes when somebody proposes an idea that we get the value of because we would use it ourselves. It can be really hard to say, can you walk me through how you would use that?  Colleen Schnettler  21:46Yeah it is. Michele Hansen  21:47Like, because their reasons may be different. And we really, we need all of those reasons because the reasons I would do something might be different than the reasons why somebody else would do something. But when we understand something, it feels very unnatural to ask for clarification, even when we don't need it. But it's so reasonable.  Colleen Schnettler  22:08That's exactly what it is. It feels so weird, because I'm like, yeah, totally. That's a great freaking idea. Yeah, it is odd. Michele Hansen  22:16I sometimes feel like it's, I wonder if this comes from, like, conditioning in school where, like, I feel like the kid who asks a lot of questions is, you know, sort of branded as annoying. I was definitely that kid in math class. Like, I just always seemed to understand it two weeks after the test. And I wonder if it's like that fear that like, oh, God, like, am I going to be the person who asks questions. And then we have this like, sense that being the person who asks questions, even one that might be sort of a quote, unquote, like dumb question that's clarifying something. Get you like, like, I wonder if there's kind of this built in social conditioning around that, that makes us not want to ask those clarification questions. And we're like, okay, I think I can guess what they want, so I'm just not gonna ask further about that. But, but when we're building a product, you need to be able to, like, look in all the different nooks and crannies of how they're thinking. Colleen Schnettler  23:08Yeah, definitely. That definitely is valuable. To your point, you might use it one way, and they might want it for something totally different. So I really do think, like, throughout the course of this podcast, and since we've been spending a lot of time talking about customer interviews over the past several months, that I've gotten way better at it, because it's, it's my instinct, just to say, yeah, I totally agree, because I do totally agree. So why, I think for me, it's not like, I'm not I don't I'm not scared of asking clarifying questions. I think it's more like, I don't want to waste any more time. Like, I'm like, okay, cool. Let's not waste anyone's time, and let's just go do it. So I have, I do really think I've grown a lot in that, in that kind of sphere of pausing, slow down Colleen, because not really good at slowing down. And, you know, kind of dive into what they want and why they want it. So I think that's been good. Michele Hansen  24:02It can be kind of tough as like, I feel like we're both pretty enthusiastic and kind of like, like, have you ever been called bubbly? Colleen Schnettler  24:11Yeah, of course. Michele Hansen  24:11Yeah, I have been called bubbly, too. Yeah. So like, I like feel like enthusiastic people want to be like, yeah, that sounds awesome. Like, it's so, it's so counter,to like how I would interact with someone socially. Colleen Schnettler  24:25Yeah, I agree. So, so anyway, that was something, I was thinking about that when you were talking all about, you know, empathy and sympathy and psychology, is how much these kinds of factors play into product building.  Michele Hansen  24:41Yeah and building an intuitive product that, that makes sense to people. Like it's, it's really hard to build something that's intuitive because it requires understanding the user's mental model of how something works, and you can't understand their mental model unless you have, you know, really, you know, poked through every nook and cranny of how they think about it. And also seeing what are the similarities at scale across many different customers. You can't just build it for one particular person, right? Like this, I think this is like, do we want to do we want to do more definitions? Because now I'm excited to get into definitions between Human Centered Design versus activities under design. But if we are, we are feeling good on definition today, then, Colleen Schnettler  25:29I don't know what those are. Yeah, go ahead. Michele Hansen  25:32So like, you probably hear people talk about human-centered design, right? Colleen Schnettler  25:37I mean, no, but okay, I believe you, so not me.  Michele Hansen  25:40So like humans, I feel like this kind of came really into it, like, especially in, in tech in the past, like, I don't know, 10,10-15 years, like, you like, think about the human behind it. And like, this is where a lot of like, agile stories come from, is like, as an administrator, I would like to be able to update the billing page, whenever we get a new credit card, like, like, those kinds of stories that if you've worked in the corporate world, you have seen the ads of so and so like, those kind of stories. And like, creating personas, and maybe there's like a picture of a person, and there's their age, and there's like, you know, like, all of those kinds of things that's very, like human-centered designs, and you're designing for people and understanding what those people need. Then there's activity-centered design, which is designing for things that people might be trying to accomplish, but not for specific people, if that makes sense. So it's like, so if you're thinking, I just used an example of like, a billing administrator. The human-centered design approach with a persona might be you know, this is Susan, and she lives in Iowa, she has been working in insurance for 20 years, she has a dog named Charlie, like she prefers to use her iPad on the weekends, but during the week, she uses Windows like, it's like that kind of stuff. Activity-centered design would be like, when billing administrators are going through this process, they want to be able to, you know, these are the different kinds of things they're thinking about, these are the different functions that they need to be able to do. Here are the different things they might be feeling. Like, do they want to be updating a credit card? Like, how does that make them feel, like, is that, is that enjoyable for them? Is that frustrating? Like, are there other people they're working with on this? Do they need to go get a p-card from someone else? Like, what is this entire process they're going through that is independent of them as a specific person and independent of the product? And then how does the product help them get through that entire activity, either easier, faster, or cheaper.  I feel like I just dropped like,  Colleen Schnettler  27:54There's a lot.  Michele Hansen  27:54A lot.  Colleen Schnettler  27:55I'm gonna have to re-listen to that one.  Michele Hansen  27:56But basically,  Colleen Schnettler  27:57So what's the, Michele Hansen  27:58Activity-centered is kind of the approach that I take. And that's the, the approach in the book is designing a process that exists regardless of the person and regardless of the process.  Colleen Schnettler  28:10Okay. Michele Hansen  28:10The product, I think I messed that up. Colleen Schnettler  28:13Okay, so which one is better? Do you have all the answers, Michele? Tell us. Michele Hansen  28:18I am not going to throw bombs in the design world here. I mean, you know, there's, there's value in designing for specific people, right, and, and specific types of people, especially when you're talking about accessibility and whatnot. But fundamentally, you know, like, activity center design is okay, what it, what is the thing that someone's trying to accomplish? For example, 500 years ago, you may have solved, you know, entertain me at home, when I'm alone on a Saturday night with cards or dice, right. And now you might solve it with Netflix. But that fundamental process that you're going through to not be bored when you're in your house on the weekend, like, that process and that desire is relatively constant, which is the thing about activity-centered design approaches is that you're looking at a process that is consistent over time, because you're speaking to sort of broader, underlying goals. And this types of products, someone might use the different functional and social and emotional things that might be important to them are different, but the overall process is the same. And so this is what I think about a lot when we're like thinking about the process that someone is going through and designing something that's intuitive for them and building that mental model is understanding, okay, why do they need to be able to tag things and why do they need to be able to mass delete these things, and what is this overall thing they're trying to do? And it sounds like it's sort of, to feel like all of their files are organized and they can find things when they want to, and that desire to be organized is a relatively consistent desire. Colleen Schnettler  30:03Yeah, I think one of the things, one of the phrases we use at work is to surprise and delight the user. And I feel like this falls into the surprise and delight category. Like it's not necessary, but it's delightful.  Michele Hansen  30:19You just used the phrase ‘at work'. Does that mean when you are working? Or? Colleen Schnettler  30:26Oh, just when I'm, just this company that I've been contracting for for a while likes to use that phrase. Michele Hansen  30:31Okay, gotcha. Colleen Schnettler  30:32So this to me feels, Michele Hansen  30:34I didn't know if you'd suddenly gone off and gotten a full time job without telling me. Colleen Schnettler  30:39Well, I'll tell you if I do that. I may be considering that. That's like a whole ‘nother podcast episode. I feel like we don't have enough time to dive into that. Michele Hansen  30:50We'll do that in a future episode. Colleen Schnettler  30:52Colleen's life decisions. But yeah, so, this feature, I feel like, is delightful. And when we talk about like design, you know, in the context, you were just saying, I think it does fit into the, the latter category. Michele Hansen  31:10Yeah. And I can, I can understand how someone, or you might even, or probably, I feel like if we had talked about this, like, six months or a year ago, the reaction kind of would be like, this feels like we're really splitting hairs over something that's super obvious, and why don't I just go build it? Colleen Schnettler  31:29Well, yeah, Michele Hansen  31:30Which, I think it's a very understandable reaction. Colleen Schnettler  31:34Yeah, I mean, I think the problem I'm having, and I know everyone in my position has this problem. It's just, there's just not enough time to do all these things. Like, one part of me wants to take like six months and just do all the things, right? And then the other part of me wants to balance my life with building this business, and is trying to be patient with, with my constraints as a human. So I know, you know, everyone has those, that struggle, everyone who's working and trying to do this. But yeah, I'd love to add all these things. Like, I want to do all the things of course I do. Michele Hansen  32:10Speaking of which, building the business, we started this episode with my numbers update. Do you want to give us a little numbers update before we go? Colleen Schnettler  32:31So I do want to tell a little story about this. Storytime. So, someone who's kind of a prominent bootstrapper had a tweet the other day about how for his SaaS, he just implemented file uploading using some JavaScript library, and it took him like, I don't know, like a day. So not an insignificant amount of time, but not a huge amount of time. It's a long time if you're a developer to take all day. But I saw, so, like, I saw his tweet, and I was like, oh, like, why didn't he use Simple File Upload? Like, clearly my product is crap. Okay, so this happened at like 9am. So then, like, later in the day, this just happened a couple days ago, I went to see if I had any new signups. And as you know, like, I've been pretty flat for like two or three weeks now, signups have been pretty flat. So, in one day, I got $325 boost in my MRR. One day. Michele Hansen  33:19What? Colleen Schnettler  33:20That has never happened in the history of my product, like ever. I was like, whoa. Michele Hansen  33:25So did someone Tweet it, like, add it to that thread, or, like what happened? Colleen Schnettler  33:29No, no one added it to the thread. And I didn't add it to the thread because he was clearly looking for a non-paid solution. So it seems like it wasn't that he hated my product or it was bad, he just wasn't looking for this kind of solution I was offering. I don't really know what happened. But a whole bunch of people signed up. Michele Hansen  33:50These two things happened on the same day, and you don't have any conclusively linking them, but it feels suspicious that they wouldn't be linked. Colleen Schnettler  34:00It's super weird, right?  Michele Hansen  34:01Yeah.  Colleen Schnettler  34:02Um, so I am trying to like, I'm just really starting to try and get into, like, Google Analytics and understand that. Anyway, so that was, my point of that story is like, you know, this is, we're never bored. I'm never bored, right? Like one day, I'm like, this thing is miserable. The next day, I'm like, I'm the most brilliant person in the world. Like, it's never, it's never boring. I guess my point of that story was it's all over the place. I'm all over the place with, with this product. And some days I feel like it's just not, not as good as it should be. Some days I feel like I'm charging too much. And then other days I have, like I realized I have, there's all this power in this thing I built that no one is utilizing. So that's something I really want to spend some time getting some content going out there and spend some time, like, showing people why it's more powerful than, than, you know, other solutions they've been using. Michele Hansen  34:58You seem really fired up.  Colleen Schnettler  35:00I am. I, I've just had like, a, it's been, like, a really good week. I mean, from a work perspective. And although I didn't get to spend the time, you know, I got, okay. I don't have a lot of time to spend on the product the next month or so, so I'm just taking it in little bits, right. And so this week, it's a tiny thing, but someone pointed out to me, and I think this also plays into psychology. Okay, so my marketing site is built in Tailwind UI. My application site is built off of Bootstrap. Bootstrap and Tailwind are not friends. I can't just throw Tailwind into my Bootstrap site. Michele Hansen  35:37If it makes you feel better, the Geocodio dashboard was on Bootstrap, and the Geocodio marketing website was on Railwind for, like, a really long time, like, like, you, like, we were on the like, 2013 version of Bootstrap for, like, a very long time. And it wasn't until like maybe six months or a year ago that we actually got them both on Tailwind. So you're not the only one. Okay, so back to yours. Colleen Schnettler  36:06So this. Okay, so if you are on my marketing site, and you click through to sign up to get the free trial, here's the thing that happens. The nav bars are different. Michele Hansen  36:17Mmm.  Colleen Schnettler  36:18Yeah, it's not good, and someone pointed it out to me. They were like, oh, I had to click back and forth a few times to make sure it was still the same application. And I was like, oh, my goodness. And so I can't, but it was like, it was, so it's just this visual thing. But this he pointed out, he was like, you know, that's, that made me think I was at the wrong place, it might make me close the window. Michele Hansen  36:40Yeah it might make them think something was wrong, or, like, they accidentally got led off to another site that wasn't the right one. And like, maybe it's, like, phishing or something, like. Colleen Schnettler  36:50Exactly, that's exactly what this guy said. And I was like, oh, my gosh. And so, so my, my Simple File Upload technical accomplishment this week, was basically like, and because I can't, my application is pretty complicated. I can't just pull out Bootstrap and drop in Tailwind. That's gonna take me forever. So I actually, like, just stole, stole is the wrong word. I grabbed some of the Tailwind styles and just over, you know, and overrode my Bootstrap styles just for the navbar. So anyway, the point is, now the nav bars look the same. And it's like, it sounds like a small thing. But like, I think the mental block for, if you sign up and I drop you to a totally different site, you're like, wait, what?  Michele Hansen  37:29Like, yeah, it's like, something is, like, the brain is a little bit like, danger, something is different. Colleen Schnettler  37:34Yeah, exactly. So, so another, so it was another big CSS week for me, which is not my forte, but I got it.  Michele Hansen  37:41I wrote JavaScript this week, which is not my forte. Colleen Schnettler  37:46Oh, jack of all trades.  Michele Hansen  37:48Well, we wrote stuff that, that's not our forte, and you're going back and forth between feeling like it's amazing and you've built something super powerful. And then, also feeling like it's, really has a long way to go, and is it ever going to get there, which, honestly, is how I feel, like, I feel the exact same way about my book. Like, every day, it's like, oh, my God, this is a hot mess. And then I'm like, actually, this is amazing and I should just publish it now. Like, I think that's, I think that's just like part of building something, whether it's a book or you know, software. I mean, yeah. Colleen Schnettler  38:31And honestly, I think it's part of the fun. Like, I honestly do, like I, it makes it interesting. Like, I've worked jobs that are really boring, and they're really boring. Like, this is way more exciting.Michele Hansen  38:52I think that's the thing I love about being an entrepreneur is that it's always different. And sometimes it's different in ways that are super boring and require a lot of paperwork. And sometimes it's different in ways that are like, super awesome, and exciting. But the fact that it is so different all the time is, is what makes it fun and makes me feel like I get to, like, feel lucky that I get to do this as my job.  On that note, perhaps we should sign off for this week. Thank you so much for listening. If you enjoyed this episode, please leave us a review on iTunes or tweet at us. We love hearing what you think about it. Have a good one.

Play poker at runitonce.eu & support online poker's future.Study poker at runitonce.com & support yours.Email suggestions to: TheRake@runitonce.comTimestamps:00:09Welcome Jaman Burton!00:48Do poker vloggers watch other poker vloggers' vlogs?05:04How and when did Jaman get into the poker vlogging space?09:28Getting noticed in public:  Does the expectation to be “on” affect his motivation to play live, or the experience of playing live?13:45Self improvement:  Constantly working to be a better person.15:29How has his vlogging experience contributed to his sense of self-awareness and his motivation toward self improvement?19:44Jaman doesn’t vlog to impress other people.  His daughter is actually one of his biggest motivations to vlog.21:28What makes Jaman’s vlog unique in the poker vlogging space?23:05A message from our sponsors at Run It Once!24:27What’s stopping him from diving into poker as a full-time pursuit?27:52How did Jaman learn to edit his own vlogs?29:57One of the side benefits of vlogging is that it documents your day, so you can relive the fun parts later on.35:19What’s the funniest or weirdest encounter he’s ever had with a fan or hater whilst filming?37:17How to deal with unsolicited DMs from fans or strangers.42:08If he had to physically fight somebody on his vlog, who would he choose?44:33Thoughts on the popularity of heads-up challenges right now.  Do they prove anything?46:28Is it still possible to create celebrities in poker the way they were made 10 or 15 years ago?  Are vloggers and streamers the new poker stars?51:35Everybody should start a vlog!53:05Jaman is not his daughter’s favourite vlogger.53:41Is Crouton more famous than Jamie?54:28How do we find all of Jaman’s great content online?57:13Wrapping up.  Thank you Jaman!

Other topics discussed: Should I keep track of my net-worth? Should I focus on making money or giving money in my thirties? 1 Tim 6:17-19What the most successful all have in common when it comes to generosity...Why Todd say's he has never met an unhappy generous person...Guest Link: Generous Giving WebsiteOther Links:Kingdom REI MastermindGuest Bio: As a founder of Generous Giving, Todd has been actively engaged in spreading the biblical message of generosity for 20 years. In his current role as co-founder, Todd focuses on mission-related activities: strengthening and developing relationships with champions, facilitating JOGs and trainings, and contributing to program and story development. He holds a bachelor’s degree in economics and entrepreneurship from Baylor University and spent 11 years with Campus Crusade for Christ International (Cru), where he served in Russia, Yugoslavia, and in the United States. Prior to joining Generous Giving, Todd was a partner in an investment management firm, advising high net worth clients on growing and using wealth wisely. Todd’s passion is to disciple others, and given his experience in ministry leadership, major donor development, and philanthropic advising, he is particularly suited to encourage Christians to excel in the grace of giving. He and his wife, Collynn, have five children and live in Orlando, Florida.

Today we start with the academic question – in Galatians 3:19 19What, then, was the purpose of the law? A promise had been given to Abraham back in Genesis. But the law came later in Exodus. The answer to the question is: It was added because of transgressions until the Seed to whom the promise referred had come. Where there is no law, there is no sin. It's the presence of the law that makes us conscious of our sin and need for God's grace. Galatians 3:19 Why, then, was the law given? It was added for the sake of transgressions until the Seed to whom the promise was made would come. The law was put into effect through angels by means of a mediator. 20 Now a mediator is not just for one person alone, but God is one. 21 Is the law therefore contrary to God’s promises? Absolutely not! For if the law had been granted with the ability to give life, then righteousness would certainly be on the basis of the law. 22 But the Scripture imprisoned everything under sin’s power, so that the promise might be given on the basis of faith in Jesus Christ to those who believe. 23 Before this faith came, we were confined under the law, imprisoned until the coming faith was revealed.

Introduction: Do It Afraid: (Isaiah 43:18-19) Isaiah 43:18-19 - "Forget the former things; do not dwell on the past. See, I am doing a new thing! Now it springs up; do you not perceive it? I am making a way..." God's timing is just as important as His direction. Ezekiel 37:14b (NIV) - "Then you will know that I, the Lord, have spoken, and I have done what I said. Yes, the Lord has spoken!" Matthew 6:26 (NIV) - "Look at the birds of the air. They do not sow or reap or store away in barns, and yet your Heavenly Father feeds them. Are you not much more valuable than they?" When God guides, He will always provide. Sermon Notes (PDF): BLANKHint: Highlight blanks above for answers! Small Group DiscussionRead Isaiah 43:18-19What is one thing that God revealed to you personally during the sermon?How are you going to obey what God revealed to you?What is an example of something you’ve done afraid?“God’s timing is just as important as His direction.” What does this statement mean to your and your current circumstances?BreakoutPray for one another.

What You’ll Learn From This Episode: How to keep the family culture strong and thriving The importance of teaching kids that they are a part of something bigger than themselves Why having meals together with the family is essential Related Links and Resources: I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy. And if you will go to www.auntmitzi.com, I have several free chapters of the book that we wrote together 'How to be UP in Down Times' Summary: Author, speaker, and businesswoman Mitzi Perdue holds a BA with honors from Harvard University and an MPA from  George Washington University.  She is a past president of the 35,000-member American Agri-Women, and she’s the founder of CERES Farms. Mitzi combines the experiences of three long-time family businesses. Her father Ernest Henderson co-founded the Sheraton Hotel Chain and her late husband Frank Perdue was the second generation in the poultry company that today operates in more than 50 countries. Recently she authored "How to Make Your Family Business Last, Techniques, Advice, Checklists, and Resources for Keeping the Family Business in the Family. The 46 years since the founding of Ceres Farms, she represents more than three centuries of family business history. Here are the highlights of this episode: 2:51 Mitzi’s ideal Client: My ideal client is a family who is in a family business and who would really like to see the next generation not get screwed up. Because it's so easy for family businesses to not put their enough effort, and having their children grow up with values that will help support keeping the family business in the family. 3:26Problem Mitzi helps solve: I have observed that every family that exists has a culture; but is one that came about by accident or is it one that came about by design? And the one's that came about by accident, they rarely support keeping the family business in the family. So, I help develop a culture that supports keeping the family strong and thriving. 4:19Typical symptoms that clients do before reaching out to Mitzi: A high functioning family which is what we are all in for, is one where people enjoy being all together. They're partners, they're not torn apart by jealousy and ego. If your family is experiencing pain, my best advice to you is to get professional help before it gets worse. My second best advice is, if you're going to have outsiders to help you, have them committed to helping the whole family, not just one or two members. And what I mean by that is, families fall apart when a lawyer represents one family member against the interest of the whole family. So, don't do that. 5:19What are some of the common mistakes that folks make before finding Mitzi and his solution: The biggest thing that they can do to help keep the family together is be very conscious of the culture you develop, including  teaching the kids from the youngest age that they can't always be right. How about teaching them that they are a part of something bigger than themselves, that they're stewards. If you don't do that, the average families aren't going to make it to the next generation. If you want a successful long-lasting family, you've got to consciously figure out the values that will get you there and I certainly recommend that you buy my books to help you learn. 6:19Mitzi’s Valuable Free Action (VFA): This may sound off-brand but you know what really helps families? have you come across 'How to Win Friends and Influence People'? It tells you an enormous amount about human relations that shows you that you are part of something bigger than yourself that helps solve problems and prevent problems before they escape. Both the Henderson and the Perdue (family) regularly read a book that was written generations ago. 7:09Mitzi’s Valuable Free Resource (VFR): I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy.

A BIG episode for an even BIGGER man! This episode the great DP has been sidelined with an unknown illness (Probably not COVID), however fan favorite Mitch Gooiker has answered the call and attempts to fill those big shoes. In this large episode the boys review and crown the best seltzer in Oz, talk U.S college stories, American vs Australian parties, NBA Allstar weekend and More. Cheers!Jordan Morgan joins the show! - 1:19What is the best seltzer in Oz (Beer Review) - 6:26How to get into any club for free? - 39:06U.S College Basketball stories - 49:57American vs Australian parties - 1:04:03Baz vs J.Morgs, Holden Commodore Chats - 1:15:02NBA All-Star Weekend! (NBA Chats) - 1:20:09Shout Outs! - 1:29:16Bloopers/Outtakes - 1:46:59 See acast.com/privacy for privacy and opt-out information.

A BIG episode for an even BIGGER man! This episode the great DP has been sidelined with an unknown illness (Probably not COVID), however fan favorite Mitch Gooiker has answered the call and attempts to fill those big shoes. In this large episode the boys review and crown the best seltzer in Oz, talk U.S college stories, American vs Australian parties, NBA Allstar weekend and More. Cheers!Jordan Morgan joins the show! - 1:19What is the best seltzer in Oz (Beer Review) - 6:26How to get into any club for free? - 39:06U.S College Basketball stories - 49:57American vs Australian parties - 1:04:03Baz vs J.Morgs, Holden Commodore Chats - 1:15:02NBA All-Star Weekend! (NBA Chats) - 1:20:09Shout Outs! - 1:29:16Bloopers/Outtakes - 1:46:59 See acast.com/privacy for privacy and opt-out information.

What You’ll Learn From This Episode: How to keep the family culture strong and thriving The importance of teaching kids that they are a part of something bigger than themselves Why having meals together with the family is essential Related Links and Resources: I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy. And if you will go to www.auntmitzi.com, I have several free chapters of the book that we wrote together 'How to be UP in Down Times' Summary: Author, speaker, and businesswoman Mitzi Perdue holds a BA with honors from Harvard University and an MPA from  George Washington University.  She is a past president of the 35,000-member American Agri-Women, and she’s the founder of CERES Farms. Mitzi combines the experiences of three long-time family businesses. Her father Ernest Henderson co-founded the Sheraton Hotel Chain and her late husband Frank Perdue was the second generation in the poultry company that today operates in more than 50 countries. Recently she authored "How to Make Your Family Business Last, Techniques, Advice, Checklists, and Resources for Keeping the Family Business in the Family. The 46 years since the founding of Ceres Farms, she represents more than three centuries of family business history. Here are the highlights of this episode: 2:51 Mitzi’s ideal Client: My ideal client is a family who is in a family business and who would really like to see the next generation not get screwed up. Because it's so easy for family businesses to not put their enough effort, and having their children grow up with values that will help support keeping the family business in the family. 3:26Problem Mitzi helps solve: I have observed that every family that exists has a culture; but is one that came about by accident or is it one that came about by design? And the one's that came about by accident, they rarely support keeping the family business in the family. So, I help develop a culture that supports keeping the family strong and thriving. 4:19Typical symptoms that clients do before reaching out to Mitzi: A high functioning family which is what we are all in for, is one where people enjoy being all together. They're partners, they're not torn apart by jealousy and ego. If your family is experiencing pain, my best advice to you is to get professional help before it gets worse. My second best advice is, if you're going to have outsiders to help you, have them committed to helping the whole family, not just one or two members. And what I mean by that is, families fall apart when a lawyer represents one family member against the interest of the whole family. So, don't do that. 5:19What are some of the common mistakes that folks make before finding Mitzi and his solution: The biggest thing that they can do to help keep the family together is be very conscious of the culture you develop, including  teaching the kids from the youngest age that they can't always be right. How about teaching them that they are a part of something bigger than themselves, that they're stewards. If you don't do that, the average families aren't going to make it to the next generation. If you want a successful long-lasting family, you've got to consciously figure out the values that will get you there and I certainly recommend that you buy my books to help you learn. 6:19Mitzi’s Valuable Free Action (VFA): This may sound off-brand but you know what really helps families? have you come across 'How to Win Friends and Influence People'? It tells you an enormous amount about human relations that shows you that you are part of something bigger than yourself that helps solve problems and prevent problems before they escape. Both the Henderson and the Perdue (family) regularly read a book that was written generations ago. 7:09Mitzi’s Valuable Free Resource (VFR): I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy.

What You’ll Learn From This Episode: How to keep the family culture strong and thriving The importance of teaching kids that they are a part of something bigger than themselves Why having meals together with the family is essential Related Links and Resources: I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy. And if you will go to www.auntmitzi.com, I have several free chapters of the book that we wrote together 'How to be UP in Down Times' Summary: Author, speaker, and businesswoman Mitzi Perdue holds a BA with honors from Harvard University and an MPA from  George Washington University.  She is a past president of the 35,000-member American Agri-Women, and she’s the founder of CERES Farms. Mitzi combines the experiences of three long-time family businesses. Her father Ernest Henderson co-founded the Sheraton Hotel Chain and her late husband Frank Perdue was the second generation in the poultry company that today operates in more than 50 countries. Recently she authored "How to Make Your Family Business Last, Techniques, Advice, Checklists, and Resources for Keeping the Family Business in the Family. The 46 years since the founding of Ceres Farms, she represents more than three centuries of family business history. Here are the highlights of this episode: 2:51 Mitzi’s ideal Client: My ideal client is a family who is in a family business and who would really like to see the next generation not get screwed up. Because it's so easy for family businesses to not put their enough effort, and having their children grow up with values that will help support keeping the family business in the family. 3:26Problem Mitzi helps solve: I have observed that every family that exists has a culture; but is one that came about by accident or is it one that came about by design? And the one's that came about by accident, they rarely support keeping the family business in the family. So, I help develop a culture that supports keeping the family strong and thriving. 4:19Typical symptoms that clients do before reaching out to Mitzi: A high functioning family which is what we are all in for, is one where people enjoy being all together. They're partners, they're not torn apart by jealousy and ego. If your family is experiencing pain, my best advice to you is to get professional help before it gets worse. My second best advice is, if you're going to have outsiders to help you, have them committed to helping the whole family, not just one or two members. And what I mean by that is, families fall apart when a lawyer represents one family member against the interest of the whole family. So, don't do that. 5:19What are some of the common mistakes that folks make before finding Mitzi and his solution: The biggest thing that they can do to help keep the family together is be very conscious of the culture you develop, including  teaching the kids from the youngest age that they can't always be right. How about teaching them that they are a part of something bigger than themselves, that they're stewards. If you don't do that, the average families aren't going to make it to the next generation. If you want a successful long-lasting family, you've got to consciously figure out the values that will get you there and I certainly recommend that you buy my books to help you learn. 6:19Mitzi’s Valuable Free Action (VFA): This may sound off-brand but you know what really helps families? have you come across 'How to Win Friends and Influence People'? It tells you an enormous amount about human relations that shows you that you are part of something bigger than yourself that helps solve problems and prevent problems before they escape. Both the Henderson and the Perdue (family) regularly read a book that was written generations ago. 7:09Mitzi’s Valuable Free Resource (VFR): I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy.

As Jesus was going up to Jerusalem, he took the Twelve disciples aside by themselves, and said to them on the way, “Behold, we are going up to Jerusalem, and the Son of Man will be handed over to the chief priests and the scribes, and they will condemn him to death, and hand him over to the Gentiles to be mocked and scourged and crucified, and he will be raised on the third day.” Matthew 20:17–19What a conversation that must have been! As Jesus was traveling to Jerusalem with the Twelve just prior to the first Holy Week, Jesus spoke openly and clearly about what would be waiting for Him in Jerusalem. Imagine what the disciples would have thought. In many ways, it would have been too much for them to comprehend at the time. In many ways, the disciples probably preferred not to hear what Jesus had to say. But Jesus knew they needed to hear this difficult truth, especially as the moment of the Crucifixion drew near.Oftentimes, the full message of the Gospel is difficult for us to accept. This is because the full message of the Gospel will always centrally point us to the sacrifice of the Cross. Sacrificial love and the full embrace of the Cross needs to be seen, understood, loved, fully embraced and confidently proclaimed. But how is this done? Let’s start with our Lord Himself.Jesus was not afraid of the truth. He knew that His suffering and death was imminent, and He was ready and willing to accept this truth without hesitation. He didn’t see His Cross in a negative light. He did not look at it as a tragedy to be avoided. He didn’t allow fear to deter Him. Instead, Jesus looked at His imminent sufferings in the light of truth. He saw His suffering and death as a glorious act of love that He was soon to offer, and, therefore, He was not afraid to not only embrace these sufferings but also to speak of them with confidence and courage.In our own lives, we are given the invitation to imitate Jesus’ courage and love every time we must face something difficult in life. When this happens, some of the most common temptations are to be angry about the difficulty, or to look for ways to avoid it, or to blame others, or to give into despair and the like. There are numerous coping mechanisms that kick in by which we tend to try and avoid the crosses that await us.But what if we followed the example of our Lord instead? What if we faced any and every pending cross with love, courage and a willing embrace? What if instead of looking for a way out, we looked for a way in, so to speak? That is, we looked for a way to embrace our suffering in a sacrificial way, without hesitancy, in imitation of Jesus’ embrace of His cross. Every cross in life has the potential of becoming an instrument of much grace in our own lives and in the lives of others. Therefore, from the perspective of grace and eternity, crosses must be embraced, not avoided or cursed.Reflect, today, upon any difficulty you are facing. Do you see it in the same way that Jesus sees it? Can you see every cross you are given as an opportunity for sacrificial love? Are you able to embrace it with hope and confidence, knowing that God can bring good out of it? Seek to imitate our Lord by joyfully embracing the difficulties you face and those crosses will ultimately share in the Resurrection with our Lord.My suffering Lord, You freely embraced the injustice of the Cross with love and courage. You saw beyond the apparent scandal and suffering and transformed the evil done to You into the greatest act of love ever known. Give me the grace to imitate Your perfect love and to do so with the strength and confidence that You had. Jesus, I trust in You.Source of content: catholic-daily-reflections.comCopyright © 2021 My Catholic Life! Inc. All rights reserved. Used with permission via RSS feed.

What You’ll Learn From This Episode: How to keep the family culture strong and thriving The importance of teaching kids that they are a part of something bigger than themselves Why having meals together with the family is essential Related Links and Resources: I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy. And if you will go to www.auntmitzi.com, I have several free chapters of the book that we wrote together 'How to be UP in Down Times' Summary: Author, speaker, and businesswoman Mitzi Perdue holds a BA with honors from Harvard University and an MPA from  George Washington University.  She is a past president of the 35,000-member American Agri-Women, and she’s the founder of CERES Farms. Mitzi combines the experiences of three long-time family businesses. Her father Ernest Henderson co-founded the Sheraton Hotel Chain and her late husband Frank Perdue was the second generation in the poultry company that today operates in more than 50 countries. Recently she authored "How to Make Your Family Business Last, Techniques, Advice, Checklists, and Resources for Keeping the Family Business in the Family. The 46 years since the founding of Ceres Farms, she represents more than three centuries of family business history. Here are the highlights of this episode: 2:51 Mitzi’s ideal Client: My ideal client is a family who is in a family business and who would really like to see the next generation not get screwed up. Because it's so easy for family businesses to not put their enough effort, and having their children grow up with values that will help support keeping the family business in the family. 3:26Problem Mitzi helps solve: I have observed that every family that exists has a culture; but is one that came about by accident or is it one that came about by design? And the one's that came about by accident, they rarely support keeping the family business in the family. So, I help develop a culture that supports keeping the family strong and thriving. 4:19Typical symptoms that clients do before reaching out to Mitzi: A high functioning family which is what we are all in for, is one where people enjoy being all together. They're partners, they're not torn apart by jealousy and ego. If your family is experiencing pain, my best advice to you is to get professional help before it gets worse. My second best advice is, if you're going to have outsiders to help you, have them committed to helping the whole family, not just one or two members. And what I mean by that is, families fall apart when a lawyer represents one family member against the interest of the whole family. So, don't do that. 5:19What are some of the common mistakes that folks make before finding Mitzi and his solution: The biggest thing that they can do to help keep the family together is be very conscious of the culture you develop, including  teaching the kids from the youngest age that they can't always be right. How about teaching them that they are a part of something bigger than themselves, that they're stewards. If you don't do that, the average families aren't going to make it to the next generation. If you want a successful long-lasting family, you've got to consciously figure out the values that will get you there and I certainly recommend that you buy my books to help you learn. 6:19Mitzi’s Valuable Free Action (VFA): This may sound off-brand but you know what really helps families? have you come across 'How to Win Friends and Influence People'? It tells you an enormous amount about human relations that shows you that you are part of something bigger than yourself that helps solve problems and prevent problems before they escape. Both the Henderson and the Perdue (family) regularly read a book that was written generations ago. 7:09Mitzi’s Valuable Free Resource (VFR): I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy.

Introduction: Daniel 9 Luke 19:41-44 - And when he drew near and saw the city, he wept over it, saying, "Would that you, even you, had known on this day the things that make for peace! But now they are hidden from your eyes. For the days will come upon you, when your enemies will set up a barricade around you and surround you and hem you in on every side and tear you down to the ground, you and your children within you. And they will not leave one stone upon another in you, because you did not know the time of your visitation." Two Reasons People Turn Against Jesus (John 12:12-19): Jesus isn't Offering what you want. (Luke 19:42) Jesus is offering what you Don't Want . (Luke 19:44) The time of your visitation... Sermon Notes (PDF): BLANKHint: Highlight blanks above for answers! Small Group DiscussionRead John 12:12-19What was your big “take-away” from this passage / message?What was Jesus’ purpose for the “Triumphal Entry”?Why did this crowd go from cheering “HOSANNA” here to shouting “CRUCIFY HIM” a few days later?What wrong expectations do people have of Jesus today? Where do those wrong expectations come from?Read Luke 19:41-44. Why did Jesus weep over Jerusalem? What does this say about how Jesus must feel today about those who don’t understand who He is or why He came?BreakoutPray for one another.

In our Season 3 finale, we sit down and have an intimate conversation with award winning choreographer and our brother, Dylan Banares. We seize the opportunity to talk with him about how he really feels about dance and he answers a question that’s been on our minds ever since he started dancing, “did you feel pressured by us to become a dancer?”. Dylan reflects on his time as the youngest dancer amidst a team of older, more experienced dancers and we examine the origin of the competitive spirit between two brothers and overcoming the shadows of older siblings. We reminisce on our encounter with Filipino comedian Jo Koy, the Jabbawockeez, and that “kendama life”. We take a “detour” from the episode and use the podcast as a chance to reflect (and cry a little) about the loss of our studio and the effect it had on our bond as siblings. Dylan talks candidly about how the pandemic has compromised his dance goals and how he used this time to get in touch with his body and mind. He also shares his predictions on how the current pandemic will change the way we move forward with dance training. Devin and Michelle share their proudest moments of Dylan’s accomplishments, we talk about making it into the top 10 wearing pajamas, and proclaim that you’re never too old for dance. Dylan demonstrates some of his signature dance moves and shares his impression of the “quiet storm”. We do a round of rapid fire (or as Dylan calls it “medium fire”), we put the pressure on Dylan to tell us who his favorite sister is and he reveals his opinion on who is the favorite Banares child. We wrap the episode with Dylan’s take on what’s good in the dance community and we gush about how “especially special” this episode is. In this episode, we explore: 00:32 Introduction03:52 The truth comes out05:43 A moment of realization07:05Bond as siblings08:45The serious side of Dylan10:01 A competitive spirit among brothers13:54 Shout out to Jo Koy and the Jabbawockeez19:30A moment to reflect (and cry)29:40Dancing during a pandemic40:16The definition of “stagger” 47:16 Proceed with caution 1:05:56Making it into the finals wearing pajamas1:10:34 Dylan’s signature dance moves1:16:17Rapid Fire 1:23:19What’s good in the dance community? 1:26:05 Closing remarks1:26:24Season 4 Coming April 28th!This episode’s guest: Follow Dylan on InstagramMountains, by Dylan BanaresSharpest Edges, by Dylan Banares Freestyle, by Dylan Banares Purity, by Dylan BanaresGot Muscle, by Dylan Banares Special thanks to: -Jane Banares for creating our Co-Lab Podcast artwork Music by Sam Stan - Das Boo - https://thmatc.co/?l=997FC418Music by SkeetOnTheBeat - Late Night - https://thmatc.co/?l=E76B5749 Catch up on all the Co-Lab Podcast episodes here!The conversation continues over on Instagram and TikTokHave a guest suggestion or just want to say hello? Drop us a line at hello@co-labpodcast.com Sign up for exclusive updates and subscribe to our Newsletter

What You’ll Learn From This Episode: How to keep the family culture strong and thriving The importance of teaching kids that they are a part of something bigger than themselves Why having meals together with the family is essential Related Links and Resources: I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy. And if you will go to www.auntmitzi.com, I have several free chapters of the book that we wrote together 'How to be UP in Down Times' Summary: Author, speaker, and businesswoman Mitzi Perdue holds a BA with honors from Harvard University and an MPA from  George Washington University.  She is a past president of the 35,000-member American Agri-Women, and she’s the founder of CERES Farms. Mitzi combines the experiences of three long-time family businesses. Her father Ernest Henderson co-founded the Sheraton Hotel Chain and her late husband Frank Perdue was the second generation in the poultry company that today operates in more than 50 countries. Recently she authored "How to Make Your Family Business Last, Techniques, Advice, Checklists, and Resources for Keeping the Family Business in the Family. The 46 years since the founding of Ceres Farms, she represents more than three centuries of family business history. Here are the highlights of this episode: 2:51 Mitzi’s ideal Client: My ideal client is a family who is in a family business and who would really like to see the next generation not get screwed up. Because it's so easy for family businesses to not put their enough effort, and having their children grow up with values that will help support keeping the family business in the family. 3:26Problem Mitzi helps solve: I have observed that every family that exists has a culture; but is one that came about by accident or is it one that came about by design? And the one's that came about by accident, they rarely support keeping the family business in the family. So, I help develop a culture that supports keeping the family strong and thriving. 4:19Typical symptoms that clients do before reaching out to Mitzi: A high functioning family which is what we are all in for, is one where people enjoy being all together. They're partners, they're not torn apart by jealousy and ego. If your family is experiencing pain, my best advice to you is to get professional help before it gets worse. My second best advice is, if you're going to have outsiders to help you, have them committed to helping the whole family, not just one or two members. And what I mean by that is, families fall apart when a lawyer represents one family member against the interest of the whole family. So, don't do that. 5:19What are some of the common mistakes that folks make before finding Mitzi and his solution: The biggest thing that they can do to help keep the family together is be very conscious of the culture you develop, including  teaching the kids from the youngest age that they can't always be right. How about teaching them that they are a part of something bigger than themselves, that they're stewards. If you don't do that, the average families aren't going to make it to the next generation. If you want a successful long-lasting family, you've got to consciously figure out the values that will get you there and I certainly recommend that you buy my books to help you learn. 6:19Mitzi’s Valuable Free Action (VFA): This may sound off-brand but you know what really helps families? have you come across 'How to Win Friends and Influence People'? It tells you an enormous amount about human relations that shows you that you are part of something bigger than yourself that helps solve problems and prevent problems before they escape. Both the Henderson and the Perdue (family) regularly read a book that was written generations ago. 7:09Mitzi’s Valuable Free Resource (VFR): I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy.

In this weeks episode George and Bobby discuss Arcade memories , those places that emptied yours and your parents pockets of change , while you waited for a go because the bigger boys where showing of with Hadoukens ? As always we asked you and interweave your comments with our own thoughts.As always they bring you the latest news and opinions for Nintendo , Microsoft and Sony They also take a look in Stingrays boot and offer up this weeks new releases highlights What you been playing - 00:04:13News - 00:21:19Feature - Arcade Memories - 01:05:00Stingrays boot - 02:09:19What are we hoping to play - 02:20:49

THE FOURTH WEEK IN ADVENT - SUNDAYLESSON: JOHN 1:19-28This is the testimony of John, when the Jews sent priests and Levites from Jerusalem to ask him, “Who are you?” John 1:19What were the Jews from Jerusalem seeking? Christ tells us when He says, “You sent to John, and he has borne witness to the truth. . . He was a burning and shining lamp, and you were willing to rejoice for a while in his light.” John 5:33,35.From these words it is clear that they wanted to increase their own reputation by making use of John, and they wanted to avail themselves of his “lamp,” that is, his high and famous name, to deck themselves out before the people. For, had John shown them favor and accepted the proffered honor, they would have enhanced their reputation before the whole people as those who were worthy of the friendship and respect of such a great and holy man.What other result could have ensued except that their greed, tyranny, and villainy would have been confirmed as pure holiness and something precious? These men tried to make out of John a Judas Iscariot who would be prepared to justify all their vice and immorality and gain them his approval and the people's support.Are they not fine manipulators, offering John honor in order to bring his honor upon themselves? They offer him an apple for a kingdom, and try to exchange pennies for dollars. But he stood fast like a rock. SL.XI.99,8-9AE 75,172PRAYER: Give us constancy and steadfastness of faith, O Lord, that we may ever serve you in singleness of heart and stand fast whatever the cost. Amen

In this episode we discuss...our 5 points on fighting negativity in the heart:Remember: You have bad stuff in your heart!Matthew 15:18-19What you CHOOSE to think about is a matter of worship.Romans 12:1-22 ways to think about 2020:Disaster OR Kindness of God This is an opportunity for the Church to grow in faith.What you CHOOSE to allow to grip your heart will have a major impact on how you live.Proverbs 4:23Luke 6:45If you’re entertaining negative thoughts you are in sin.Philippians 4:8Examples of bad things we could think about…Nobody helped me shovel the church driveway.Boy, it’s lonely out here.I want 2020 to just end.God will help you, and you NEED it!Psalm 51:10Hebrews 4:12Stuff Rural Pastors Can Use Review:Need some ideas about pretty much anything? TJ reviews Pinterest for all your creative needs!Our Quote of the Day:"In some ways, depression is a slow, painful death of desire, the heart-sickness that comes from repeatedly having hope deferred (Prov. 13:12). Hope that sustains the heart when pursuing a treasured desire has faded (or disappeared) in the depressed. What, then, do you treasure? What do you think would bring you happiness? Who or what are you worshiping? What would give your life meaning? Whose life do you covet? The joyous truth is that perhaps this painful depression is the Lord’s way of revealing false gods to you… Bathing our soul in the Gospel message will powerfully transform the locus of our treasure. Rather than cherishing success or self-approval, we can learn to cherish the Lord because He’s lavished such love upon the undeserving (1 John 4:7-10). All-satisfying treasure is found in this Gospel message.The depressed don’t simply need to feel better. They need a Redeemer who says, “Take heart, my son, my daughter; what you really need has been supplied. Life no longer need be about your goodness, success, righteousness, or failure. I’ve given you something infinitely more valuable than good feelings: your sins are forgiven.”This is the freeing truth you can learn through your depression: You weren’t created to love and worship anything more than you love and worship God; and when you do, you’ll feel bad. God has made you to feel pain when you’ve got other treasures that you’ve placed above Him. He wants you to treasure Him." - From Elyse Fitzpatrick's "Will Medicine Stop the Pain?"CONTACT (give us feedback, topic ideas, or just say hey)Call and leave a message at (570) 724-3741Email: ruralpastorstalk@gmail.comWebsite: http://ruralpastorstalk.buzzsprout.com/SOCIAL MEDIAFacebook: http://facebook.com/ruralpastorstalkTwitter: @ruralpastorsLISTENItunesSpotifyStitcherGoogle Play

What You’ll Learn From This Episode: How online courses can increase customer and team satisfaction Knowing what course to create The right tools to create a course Related Links and Resources: What I'd like you to do is get the process on how to create and launch their online course that they can go to, it's www.ucfbook.com and they can get access to that course. It is a very simple step by step. Right after they download the book, on the next page you can get invited to also watch a 90-minute free training that walks them through that guideline and gives them every step they need to be able to create an online course. Summary: Iman Aghay is a serial entrepreneur, international speaker and 6-time #1 best-selling author. He is best known as the founder of Success Road Academy, and has created over 50 courses that help coaches, authors, speakers and entrepreneurs grow their business aligned with their life purpose. Iman is also the founder of Entrepreneurs International Network, which has a community of over 150, 000 members in 5 countries. Iman is also part owner of JV Insider Circle, the world’s leading community for entrepreneurs to find partnerships and deals, by utilizing community and connection. He believes that all entrepreneurs can build a business based on their life’s purpose. His vision of having a massive positive impact on 100 million people has fueled his love and passion for guiding entrepreneurs to success. Here are the highlights of this episode: 2:14 Iman’s ideal Client: My perfect clients are people who have expertise and knowledge that want to share it with other people and want to make an impact to the world. And I know that in your audience, there are lots of companies and groups that are doing an amazing work. There is a very big importance in their business to transfer that knowledge and information either from one generation in their company to the other generation in the company, or from the team to the customers, or from one group of team members to the other team members which actually make it extremely valuable for them to discover how to create and launch online courses. Now, they can sell it or offer it as free, or they can give access to other people. But using the online courses on a platform makes a huge difference in their success in increasing their customer satisfaction and their team satisfaction rate. 3:27Problem Iman helps solve: I always say it this way; if you ever found yourself that you needed to repeat one thing twice in a day, that means that it needs to turn into course. And you not having turning that into a course decreases your productivity. If you ever found yourself two team members need to repeat themselves on something over and over, or one team member needs to repeat the same thing to a client over and over, that means that it can be put into a course, into a system that simply they can say "hey, here's the thing, go watch this 5-minute video/ 20-minute video that will show you exactly what you need to do. If you couldn't get it done then come back to me but watch this video to give you step-by-step." 4:31Typical symptoms that clients do before reaching out to Iman: Two things: number 1-"I wish people knew about this!" because it can make a huge difference in their businesses, in their life, in their experience. Number 2- "I wish that before coming to me, you knew about this. So, I didn't need to explain myself over and over before." If you have any of those feelings, that means it's your time. 5:19What are some of the common mistakes that folks make before finding Iman and his solution: The first biggest mistake that they make is that they sit on their own and they're like "what's the course I want to create?" and they go create without any conversation with their clients or with the students. And what happens is, the back course will look perfect to you but what's perfect to you is not perfect to the students.

Josh welcomes Natalie LeQuang to the Theater!•This week’s guest is Natalie LeQuang. Natalie’s the owner of Safe Haven Trauma Services, a trauma-focused group practice here in Nashville. She specializes in complex trauma and dissociation, including Dissociative Disorders. She also hosts the podcast, The Reslient Mind, which focuses on complex trauma and dissociation. If you’d like to see Natalie as a client, you can call her office at 615-241-6130 or check out her website at www.safehaventherapy.com. And make sure you listen to her podcast, The Resilient Mind (search for it anywhere you get your podcasts)!•If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds, and it really makes a difference in helping people find the show in their search for mental health resources.•If you live in Tennessee and are interested in seeing Josh as a client, you can find him at www.mountsperocounseling.com. You can also check out his counseling instagram at @mountsperocounseling.•Time Codes!Get to know Natalie - 1:27Movie Talk - 19:19What have you learned from your clients? - 01:25:36What’s something you do to take care of yourself? - 01:26:57•Find Therapist Theater at:email: therapisttheater@gmail.comTwitter: https://www.twitter.com/therapistTHTRInstagram: https://www.instagram.com/therapisttheaterFacebook: https://www.facebook.com/TherapyTheater Youtube: https://www.youtube.com/channel/UCkh8_YV0CHyhbkYDfCzOMiA•••••••••Music from https://filmmusic.io“Scheming Weasel (faster version)” by Kevin Macleod (https://incompetech.com)License: CC BY (http://creativecommons.org/licenses/by/4.0/)

Luke 14:18-19What captures you will compel you. Those who are called have been captured by the love of Christ and this has massive implications on our Sent-ness in the World.

Today we discuss success that compliments, not competes with motherhood. You don't need to choose between motherhood and success, but you can achieve both. Rosie explains what success looks like to her, which includes finding joy in what she's doing and not putting any limitations on what life could look like. She has made sure to build her business in such a way that it complements her children rather than fights for her attention. We mention that sometimes you just have to be able to say no in order to achieve your goals as both a mother and business owner. We then talk about visualizing your business and what your ideal customer will look like, helping you to understand what you should be looking for in the future. The main thing is figuring out what you're passionate about, and if your children really are your main focus, you'll be able to combine the two and live a full, joyful life. What not having to choose between motherhood and success means 1:04Sometimes you just have to say this 10:19What would your ideal customer look like? 11:05What success as a complement to motherhood looks like 14:55“So often people think ‘But my business takes all this time.' The stuff you do that actually earns an income does not take that much time. So if you can concentrate it into a period of time that works for you and just be super focused and get good planning done, you could get so much done.” 19:13https://www.facebook.com/theirishmummy/ https://www.instagram.com/the_irish_mummy/https://www.theirishmummy.comhttps://www.theirishmummy.com/ebook

What You’ll Learn From This Episode: How to keep the family culture strong and thriving The importance of teaching kids that they are a part of something bigger than themselves Why having meals together with the family is essential Related Links and Resources: I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy. And if you will go to www.auntmitzi.com, I have several free chapters of the book that we wrote together 'How to be UP in Down Times' Summary: Author, speaker, and businesswoman Mitzi Perdue holds a BA with honors from Harvard University and an MPA from the George Washington University.  She is a past president of the 35,000-member American Agri-Women, and she’s the founder of CERES Farms. Mitzi combines the experiences of three long-time family businesses. Her father Ernest Henderson co-founded the Sheraton Hotel Chain and her late husband Frank Perdue was the second generation in the poultry company that today operates in more than 50 countries. Recently she authored "How to Make Your Family Business Last, Techniques, Advice, Checklists, and Resources for Keeping the Family Business in the Family. The 46 years since the founding of Ceres Farms, she represents more than three centuries of family business history. Here are the highlights of this episode: 2:51 Mitzi’s ideal Client: My ideal client is a family who is in a family business and who would really like to see the next generation not get screwed up. Because it's so easy for family businesses to not put their enough effort, and having their children grow up with values that will help support to keep the family business in the family. 3:26Problem Mitzi helps solve: I have observed that every family that exist has a culture; but is one that came about by accident or is it one that came about by design? And the one's that came about by accident, they rarely support keeping the family business in the family. So, I help developing a culture that supports keeping the family strong and thriving. 4:19Typical symptoms that clients do before reaching out to Mitzi: A high functioning family which is what we are all in for, is one where people enjoy being all together. They're partners, they're not torn apart by jealousy and ego. If your family is experiencing pain, my best advise to you is to get professional help before it gets worse. My second best advise is, if you're going to have outsiders to help you, have them committed to helping the whole family, not just one or two members. And what I mean by that is, families fall apart when a lawyer representing one family member against the interest of the whole family. So, don't do that. 5:19What are some of the common mistakes that folks make before finding Mitzi and his solution: The biggest thing that they can do to help keep the family together is be very conscious of the culture you develop including equip teaching the kids from the youngest age that they can't always be right. How about teaching them that they are a part of something bigger than themselves, that they're stewards. If you don't do that, the average families aren't going to make it to the next generation. If you want a successful long-lasting family, you've got to consciously figure out the values that will get you there and I certainly recommend that you buy my books to help you learn. 6:19Mitzi’s Valuable Free Action (VFA): This may sound off brand but you know what really helps families? have you come across 'How to Win Friends and Influence People'? It tells you an enormous amount about human relations that shows you that you are part of something bigger than yourself that helps solve problems and prevent problems before they escape. Both the Henderson and the Perdue (family) regularly read a book that was written generations ago. 7:09Mitzi’s Valuable Free Resource (VFR): I have written recently and co-authored a book with Mark Victor Hansen,

095: Griffen Caps off a Perfect Cowboys Offseason | John Todora | Cowboys Beat with Ari Temkin and Patrick Conn Guest: John Todora from Sports Traders sportstraders.com/podcast Brought to you by BetOnline.AG Sign up for account today and use promo code: CLNS50 to get a 100% bonus! Tweet us your Dallas Cowboys! @TheCowboysBeat @arisports and @patsportsguy Subscribe to Ari Temkin's YouTube Page: https://www.youtube.com/arisports Ari Temkin (@arisports) and Patrick Conn (@patsportsguy) go over the surprising signing to cap off a perfect offseason for the Dallas Cowboys in Everson Griffen. How does he fit and was he the missing piece for the Cowboys to be a Super Bowl team in 2020? Plus, John Todora from Sports Trading Systems on the some of the most interesting trends and analytics to watch out for in the NFL and for the Cowboys in 2020. Can I send you a Cowboys Beat koozie? Email me: amt485@gmail.com to get your hands on one. 1:20 - 2:13The “new” Cowboys make a major splash in free agency. Jerry and Stephen Jones finish the offseason with the fireworks of signing Everson Griffen. 2:17 - 2:37Is there any question who you would rather have: Robert Quinn or Everson Griffen? 2:39 - 3:15What Everson Griffen brings to the table for the Cowboys in 2020. What does it mean for Aldon Smith? What does it mean for Randy Gregory? 3:20 - 3:51Any concern over McCoy, Poe and Everson Griffen all being over 30 years old? 3:58 - 6:19What does this move to sign Everson Griffen say about the Dallas Cowboys? 6:28 - 7:45Is this the Cowboys ACTUALLY being different...or did the market finally come to them with Griffen signing a deal for only $6-million. 7:52 - 11:21How perfect of an offseason has this been for the Cowboys? 11:30 - 12:41Patrick Conn on what to look for out of the Dallas Cowboys defense in 2020. What will Jaylon Smith’s role be on this defense and what will be the most intriguing to look out for? 12:46 - 13:33Are the Cowboys about to win a Super Bowl in 2020? 13:40 - 14:15How many points will the Cowboys offense score per game in 2020? 15:30John Todora from Sports Trading Systems joins The Cowboys Beat Listen and Subscribe to the Cowboys Beat with Ari Temkin and Patrick Conn on iTunes, Stitcher, and the CLNS Media Network mobile app.

Adam and Rosie talk about how COVID has made them leave their typical living place. They're moving back to Ireland soon in order to seek more stability. Don't be afraid of making the wrong decision, or of trying new things. It's hard to know what's working unless you've tried something else. Their kids were sad to leave Ireland when they left before, but now they're sad to be leaving Portugal. The experience of living away has made their relationship stronger than it has ever been. The proximity they've had with one another has really brought their family together. Ask yourself, where are you being paralyzed? Oftentimes, trying something new will provide you with gratitude. Don't be afraid to make decisions that feel like you're going backwards because sometimes going backwards can be going forwards. Living outside the box 7:19What to do if you're struggling to make a decision 14:58“Now when i see the personal growth that [the kids] have gone through, even though some bits were probably a little bit outside their comfort zone initially, now they are more developed as little individuals because of it all.” 17:08https://www.facebook.com/theirishmummy/ https://www.instagram.com/the_irish_mummy/https://www.theirishmummy.comhttps://www.theirishmummy.com/ebook

Hello, everyone, Joy, and Jason is back. It has been a minute. But we are here to talk about the bullet train. Yes, I know it's a bit strange, but a bullet train as in, you know, where are you currently in your life? And are you going to stop at garbage'ville or is it going to be like a smooth sell to you? Hi there. My name is Nicholson. I'm an entrepreneur, digital marketer, coach, and mentor. I've been diving in deep for the last year to discover what it takes to become a successful entrepreneur, not just the fluff that you see on the outside when you see people that are already successful, but what it takes behind the scenes to become successful. What I have discovered was mind-blowing, millionaires think differently. They have unique habits, focus, discipline, and so much more. Follow along in this podcast, I'll be sharing my journey, the journey of other entrepreneurs, what makes them successful, but most importantly, how it can help you to become successful.01:07Let's do this. Oh boy coming to you live from garbage'ville. Never let's do this smooth sailing ball alright.01:18Let's dive into this. So I and Jason was debating about what are we actually talking about today because we have a lot of topics but sometimes we really want to make sure that it's where people are currently in their lives we try to make sure that it's at least in line with what people are experiencing as much as possible. And there's a lot of stress and uncertainty going on today. And you know, in the world that we are in today, and it doesn't help you know, and like Jason was saying like you it's uncovering your weak and your strong points right. And yeah,you want to explain a little bit, please.01:53Well, first off, it has been a minute so I Joy how are you doing? Hi everybody out there, hoping everybody's doing well. It has been crazy around here lately. For those of you that haven't caught any previous episodes, I'm coming to you from the States. And it is madness over here. We seem to be the best in the world at being the shittiest right now. And so that's the train that I'm kind of riding. Nice. The garbage will train.02:24The garbage will train. I'm telling you, we're full speed ahead over here. Yeah, so, you know, like Joy said, we come up with these topics to talk about. And sometimes you just have to talk about, you know, what you feel is right, and what's going on right now, and just start there. And so, as Joy mentioned, you know, it's a stressful time out there, you know, particularly with the Coronavirus, so whether you're in a country that is in the thick of it, or it's coming back, or you're in a country like Joy that they've been doing really well and it's kind of subsiding. It doesn't take long for you to turn on the TV or pick up a newspaper and see what's going on around the world and it's a scary time right now. And the thing is, all of us, we are interconnected with one another and with the universe, and that's pretty deep, but it is super important. Okay, why? Yeah, stress and uncertainty really have a magnificent way of uncovering our weak points and strong points of where we are currently in our lives. So like right now is an extremely stressful time. Take a look at what's going on that's really going on really well in your life right now, and what's not going so well, and you can guarantee that this is where you would have been in a normal situation, five to 10 years from now. It's just this scary time and uncertainty is really put you on a bullet train and fast-forwarded your life and giving you a glimpse of where you would have been five to 10 years from now, which gives you an opportunity to make things happen now, kinda like, hey, welcome to the future, here's what your life would have looked like, what are we going to do now to put you on the better train?04:16So do you think because people have been in lockdown, and I've been forced to deal because that's really what it is forced to deal with the situations at the end forced to like, think about things that I would not have thought about in 10 years, or five years, whatever? Do you think that is the thing that is putting people on this train? Because I mean, I've heard of so many people that are getting divorced, and so many people that you know, it's just like, it's family things that have just gone down the tubes and things where they thought it's like, oh, I'm actually in a good marriage, but meanwhile, they're getting divorced. Or my kids are actually doing pretty well. My kids are happy but then the kids actually turn out to not be happy, you know, little things like that. Do you think it's because we are just brushing it to a side and not dealing with it?04:59Yeah, of course, I mean, wisdom how do you know a leader as a great leader? Not when they're leading in times of amazingness? No, you're not looking to someone for help. Do you know what I mean? Yeah. Great leaders make certainty out of uncertain times, right? These are uncertain times, place yourself in this uncertain time. What are you doing well, who is looking up to you? What are they looking up to you for? Who's looking at you going dude, you're on a bullet train to garbage will. Do you know what I mean? Take a look right now, at your strengths and weaknesses. They're more prevalent today, right now than they have ever been. Yeah. And which gives us an opportunity to say hey, what do I have to work on and be ready for the next wave of whatever comes along in our life? Do you know what I mean? Now's the time.05:59Is there like a framework to look into their strengths and weaknesses as a person? Like is there like something that you can just you know, like work or like a framework or a point system or something? You don't need no. Just asking. No, no, I get it. No, no, no, you know, where you suck. But sometimes people know where they suck, but they are too proud to admit where they suck.06:29If you know that, Jesus then goes to a car on the shit train, where there's nobody and start drawing it out. Work it out for yourself, pick up your? Goggles. We haven't had them in a while.06:52Yes, and I've got one too. Jason is very proud of me. We actually did an episode on journaling, like three-four episodes ago, and I also have a general so see I've also been doing it so07:03It works. I can say that much it does work, it works. It's an opportunity for you to not have to go to anybody else on the train. Like I don't have to come to sit in Joy's seat and poke around the shoulder and go, hey, am I sucking, do I suck? And Joy's not going to tell me because she's thinking, well, I know he sucks but I suck too. It's an opportunity for you to go sit by yourself open up your journal and write down here's where I know I suck. And it needs some questions to ask yourself in your journal to find out what train you're on because you're not quite sure we can give you those for sure. But this is a great place to start. This is also a great time that you might have some time on your hands more than you normally would. To start putting some plans in place. Start taking some action. We have done episodes on this before. This is nothing new. The world might be a little bit scarier than it was a few weeks ago. Which is all the more reason to watch these videos that we do listen to what we're saying, get off the shit train?08:20Yeah, you can get on touch make sure that you don't miss any of these episodes because they're good. It's a good value. And we've had quite a few comments of people just saying like this episode really changed my life. Thank you. So just guys, it's like it is value Jason no one is talking about.08:36Okay. Sorry, if you're not sure what if you're really really truly not sure what train you're on? You give me a call I will get your ticket. I'll tell you exactly where your next stop is. And be crystal clear and honest so will Joy. We met each other on the shit train. We were passengers together. That is actually very true. We have the same ticket, this train headed to you here about where we're going it sucks let's get off here. Should I do a better train?09:19What exactly we did and it's a decision that you have to make and this is the thing it's not going to be one of those things it's like yeah, okay I'm on this journey actually sticks it's not really working for me and you know, I've got some issues and so many this and so many that I just don't know if I can deal with this. That is all a form of procrastination. And you just honestly scared to change you are fearing the step the stepping stone and I mean, I've been there, you know, I'm not judging in any way shape or form because I was that person. And I can say firsthand, and I'm sure Jason can do the same like that stepping stone is scary, but it is worth it. And once you get off, you know once that train is getting into garbage will you decide no, no, no, no, no, let's get off before it hits, you know, garbage will, it really makes a massive difference in your life change so much. I mean, like, and Jason, I had so many issues with journaling. I didn't want to journal. Because I know myself and I even said to him before we started recording this. It hasn't been that fun journaling, because it hasn't, you know, I had to deal with unresolved issues of things that 10 years ago, 15 years ago, which I've been dealing with in my journal, so I'm not telling the world about my issues. I'm not dealing, I'm not sharing it with any other person. I'm just sharing it with my journal. And I have uncovered things about myself that I didn't even realize was a problem. And therefore you grow because you actually become better. You know, so.10:45And again, all valid points but understand no matter what train you decide to get on, yeah, the train will have curves and turns and it will go up and it will go down. But the destination, that's up to you. Yeah, that's up to you anticipate turns and curves and ups and downs and changes in elevation. Yeah. But where you're going to stop that? What ticket do you buy? That's up to you. And now more than ever, you know what train you're on. And again, as I said, if you don't call us, we'll read your ticket for you. We'll let you know where you're headed.11:29Because, yeah, yeah, direct inbox that's for sure. Okay, so so journaling is one thing that can help us to just uncover our weak points and our strong points, right, because, I mean, firstly, that really helped me a lot and okay, so we're stressing with stress and uncertainty we've mentioned this at the beginning of this episode. So Jase what is that thing that can help you except for the journaling part what can help you with the uncertainty, the uncertainty because obviously it journaling is a big part of the stress thing that can help you to sort that out. But that's not enough. What else can we help you know, that give people to help them with that stress and uncertainty in the current times?12:06I mean, you there are besides like, okay, well I can go out and do my breathing exercises or, or what have you and these little things to keep the moment or clear your head at the moment. It's about being centered with yourself. So you can be honest with yourself at all times. Yeah. And we've gone over a lot of these things before. And it's not only journaling is paying attention to how we talk to ourselves. It's getting ourselves into a state of mind on a daily basis. We're always doing a self-audit, and always looking at our ticket and seeing where we're heading. And all kinds of things we can do. There in every episode that joy and I talked about and these episodes, we come up with an idea of what we want to talk about but largely it comes from who we are inside and our personal experiences. We don't read a story about someone and go hey, look at this guy. Look at this guy. Let's talk about him. You know this stuff comes from us. Yeah. And so it's getting yourself centered with you your relationship with you. If it's not centered by default your relationship with anybody else or anything else on this planet cannot be centered. That needs to be taken care of first.13:31Okay, so let's this I don't want to talk about like divorce as being the thing but it's just like so common because seriously, there's been so many people that have rocky relationships. Now with you guys still being on lockdown luckily, we're in New Zealand we are out of it now. But it really takes a toll on relationships. And I'm not just saying divorce. I'm talking like parents with their children. I mean, even for me, I had some issues with my kids. And it's not because there were really issues it's just behavioral issues because things come out. You know, you're getting frustrating being in each other's space the whole time and being in lockdown and blah, blah, blah, blah, blah. But like having a relationship and having issues with either your spouse or your children, or one of those, do you have any advice for people? How did I deal with that uncertainty because that is quiet that is hard for a lot of people, right? Because it's not something that you're used to doing.14:19When it comes to your personal relationships with your children or your spouse, your significant other, whatever it is, what a great time to start really understanding what's going on. It's much more than just been around this person for so long, it's just getting annoying. It's not that there are there's something going on that is making you feel that way and you are now succumbing to those feelings of he sucks I see it now. It's not that and this goes back to where I said this time of uncertainty, especially if you're getting stuck with one person or another, you're getting a glimpse of to where you were headed. Five to 10 years from now in your relationship more, more often than not. Either you're, you know, your basic human needs that we all have there's five or six of them, maybe you're starting to realize that, where you place your top two are not the same as your partners. I mean they're not there, this was going to fall apart anyway. But now we have an opportunity to see where we were headed relationship garbage'ville and we have an opportunity to check now say, how can we figure this out rather than just say, I knew you were always shit.15:52I knew it. And God sent us this disease to show me that you're garbage. Now's the time we can fix things with our children, with our spouses with our loved ones, people that we are now being forced to spend more time with than we normally would have it's a great opportunity to try to say, let's see if we can get out on a different train together.16:18So what if you're in a family situation? And  I'm just thinking, like the majority of people out there that could have potentially this problem? How do you deal with that? Like, do you have family gatherings? Do you just hit on, you know, like, because you can't just say like, okay, honey, we're having issues let go out for dinner and talk about it with the kids being around because you can't go out for dinner right. I am laughing about it, but I'm just thinking of the situation. So how do you actually how do you do that then?16:48Joanna and I fought for some time when we met each other we've now decided, no, I can't. That's not how we can go. Do you know what I mean? I would first start, you know if it's a whole family dynamic that seems to be crumbling. Again, I would really go back to the basic human needs that we all need as people and we find a way to make it happen and I would go through each one of those, each of those. Can you name them? Basic human needs go through those, talk about it with somebody who knows what they're talking about. And look at how you are satisfying those basic human needs. And that gives you amazing insight into why you might be clashing. And then once you understand how to do that you do it for the kids. Yeah. And now once we all understand our basic human needs and how we're satisfying those needs, now we can look at our interrelationships with each other. I'm not getting along with my son in this area. I understand why because he really values he values being, you know when kids are growing up, they want to be what is it different from everybody I want to stand out, and I want to grow up and I want to be an adult, you know what I mean? This is how he is prioritizing some of his needs, where mine is, I'd like to just be quiet. And you know what I mean and just let things be and not rock the boat. And I like certainty. That's very different from a child that is growing up and when you can understand that dynamic and that push, now you can understand how to work with your work with each other a little bit and better understand each other. And now it can happen with everybody in the family.18:47I'm trying to say this in Afrikaans, the five basic human needs. I know we  mentioned them before but can we just mention them in this episode? Yeah. Let's, I'm gonna have to write them down because I don't always keep the names right in my head. Number one would be a certainty. Yeah. And uncertainty. Yes.19:17We have the need to feel loved opposite of that will love being different, opposite of that we have the need to feel well, love would not be different. Loved, the opposite of love would be the need to be different.  This is what separates me from everybody else.  Your fifth human need would be giving back to others.19:57And finally, would be growth, how am I growing? We all feel the need to grow every single day in some sort of way. Right? If we're not doing that we're dying. Oh, yeah, we are actually designed to grow.20:15So you know, again, certainty, the need to have a regimented something, I need to know that these things are going to happen every single day. And I mean, opposite of that uncertainty. I need some sort of action, some sort of adventure in my life, something that's different from the norm. Right. Yeah. To be loved, I need to know that I'm accepted as a whole, by the group, by the family or by the people at work or whatever it is. Yeah. The difference I need to know that I'm different from everybody else. Yeah. I need to know that people love me for a different reason then they love everybody else. And I just needed to be a part of it. Yeah, exactly.21:04The opposite of each other. Yeah. Right. I need you to need to be able to give back. A person cannot be healthy and grow,if they're not feeling that as they go along in life, they can help people inherently love to help. They want to help. It's part of our DNA. It's how we survived as a species. We're not doing that in some sort of away, you may not know it, you're dying inside, and then growing as a person. These are basic human needs. And if your top two are not the same as somebody else's top two, it's not a bad thing. But there is going to be some of this going on. Yeah. A lot of times when there's this going on. Now we've given up on each other because we don't understand our basic human needs and we go to a therapist and if they don't understand and they're just reading it to you out of the book. And they're giving you the textbook answer, you're gonna walk out of there and you'll be even more confused. And that's why they say therapy is sometimes a place where relationships go to die. I love you all therapists. I do, but it doesn't work for each and every person. It's the truth. No, it doesn't. It doesn't. That's basically the gist of it. But yeah, so that's important. It is it's very important. That's good stuff.22:33I think that this is an episode because we do try to keep them under half an hour, which I'm not sure how long this man has been going. But it is good to you know, to understand and know that if you're not on the right train, to get on the right train, or if you're on this train, don't get off on garbage'ville, but get off at what we call it Pleasantville or what was it? I forgot. Kickass Ville. I don't even think we named it.22:57Whatever you want to call it, but get off at the right stop. That actually is going to help you as a person. And if you feel like you're on the path with somebody in your life, your significant other, then they're not on the same level as you I'm all about not giving up and, you know, fight for, because there's something that made you guys become a couple right and I'm gonna do you know, a couples therapist or any of those things, but I'm just, it's just so sad to see couples that are over things that like Jason said, would have happened in 10 years time, you know, obviously, this time of dispute speed things up. But I guess the biggest thing there and this is me, again, I'm not a therapist but by just looking from the outside in. Just talk to people, you know, talk to the people around you, and not just now you're forced to talk to people. If it was worth falling in love it's worth taking a look at each other's ticket. That's the thing. Yeah. Yeah, you said it perfectly. So yeah. All right. That's it. Anything else you want to add to this episode Jase?24:00No, you know what, it's great to see everybody again. Well, I can't see you. I hope we get to that point soon where we can kind of do live, but great to catch up with you guys again and look forward to the next one. Thank you, Joy. Thank you, Jase. And yeah, we will be back again next week with another awesome episode. Be safe everybody. Bye

Transcription:Redonda Miller 0:03We have this playbook of physical capacity staffing policies. I'm thinking about all the thought that went into standing up a visitor policy or a masking policy or a travel policy. Now we can turn those on and off as needed.Gary Bisbee 0:20That was Dr. Redonda Miller. President at Johns Hopkins Hospital, speaking about the core competency of scaling up and scaling down, developed to respond to the COVID crisis. I'm Gary Bisbee. And this is Fireside Chat. Dr. Miller outlines the top three priorities of the Johns Hopkins Hospital and she speaks about the benefits and challenges of the Maryland all-payer model. Let's listen to Dr. Miller respond to the question of how the COVID crisis changed her as a community member.Redonda Miller 0:50As a community member Gary, I think this was probably the most impactful and humbled every day by the incredible appreciation from the community, the number of ways they stepped up. Whether it was school kids making cards for the healthcare workers here. Whether it was the donations of homemade masks, businesses sending food to the front line. I really feel a part of the community here in Baltimore like I've never felt before.Gary Bisbee 1:20Our conversation includes Dr. Miller's view of the need for a reliable PPE supply chain and the necessity of governmental stockpiles, how telemedicine visits grew overnight from 35 to 20,000 per week, the strategy for educating the community to return for necessary surgery and treatments, and the top characteristics of a leader in a crisis. I'm delighted to welcome Dr. Redonda Miller to the microphone. Good morning, Redonda, and welcome.Redonda Miller 1:52Good morning, Gary. It's such a pleasure to be here virtually so to speak.Gary Bisbee 1:56Exactly. We're pleased to have you at the microphone. Let's begin with learning a little bit more about you – start out at the very beginning. Where did you grow up?Redonda Miller 2:06Well, I actually grew up in southern Ohio, very rural area near Kentucky and West Virginia, where my parents still live. And in a desperate attempt to escape, so to speak, I ended up at Ohio State for college, and then here in Baltimore for medical school at Johns Hopkins, and I've been here ever since.Gary Bisbee 2:27What have you found that you liked the most about Hopkins? What's the culture of Hopkins like?Redonda Miller 2:32When I came to interview for medical school, I had this mental notion in my mind of very smart people, serious scholars, discoverers and sure, that is all true. It is. But what I found 31 years ago was this incredible warmth, and humanity and kindness and esprit de corps. And honestly, that is what has kept me here for 31 years. There is a drive toward excellence. Everyone wants to be the best. They want to be on the cutting edge, but at the same time, a sense of collegiality and family that it's really a powerful combination.Gary Bisbee 3:13Let's drop back a bit. At what point did you decide on medicine, Redonda?Redonda Miller 3:17It's an interesting story. I am a lover of math and physics and economics and finance. And I started my college career, wanting to be an engineer, an aeronautical engineer. But I quickly learned that there was a human side to what I wanted to do, probably stemmed from in high school, my parents, who my dad, in particular avid gardener, they were both school teachers. But he was an avid gardener on the side. And one evening, after dinner, they became very ill very quickly and within 15-20 minutes, were both passed out. I called 911. I was a freshman in high school, the oldest of four children. I remember vividly the sight of the paramedics doing CPR on my dad as they wheeled my mom and dad out of the house to the local hospital. And I will tell you, the paramedics, the nurses, the doctors at that local rural hospital saved my parents. And it turns out they had organophosphate poisoning, which was very common, you know, it's from insecticides that have since been banned. My parents are fine today alive and well. But I always remembered how those healthcare workers saved their lives. And it really influenced my choice later on.Gary Bisbee 4:33Sure. The fact that they were teachers, do you think that cultivated your sense of learning and excellence?Redonda Miller 4:39I do. You know, in pure teacher form they had high expectations for the children to pursue something they loved and to give it our all. So yes, and in fact, I started out my career here at Hopkins after I finished training as a clinician-educator, there's some of that love of teaching hidden inside of me.Gary Bisbee 4:58At what point did you decide then to pursue your MBA?Redonda Miller 5:01I was probably mid-career in my 30s had been doing very well. I had a typical traditional faculty role as a clinician-educator focusing on women's health but became frustrated with how we delivered care. This was back 15-20 years ago, and we were not as patient-centered as I thought we could be. We were not as efficient as I thought we could be. At some point, you either just whine or you become part of the solution. And it also provided this opportunity to enjoy some of the other subjects that I'd always liked, like economics and finance and math. So I decided I wanted to retool my career and work on clinical operations. I didn't have the right tools. So it prompted me to go back to business school and pursue an MBA. So I at least had some foundational knowledge of operations and healthcare delivery that would hopefully serve me well.Gary Bisbee 5:59I believe you're still practicing. Is that right?Redonda Miller 6:01I do. I do. I'm a general internist. And I love still practicing. Many of my patients I've known for 20 years. I have a clinic once a week. And that of course is all of the physicians who are listening might know your practice doesn't end just because the clinic door closed, so I field phone calls all week long. But it has been invaluable. To live firsthand some of the initiatives we roll out as a hospital, I have to take the same epic training, I see what it's like to care for a patient who may be PUI for COVID and wear a face mask. I also now have a cadre of secret shoppers. My patients are the first to call me with Redonda, "Did you know this happened during check-in?" or "I was in the hospital and this happened or did you realize this?" And so it's been so valuable in many ways.Gary Bisbee 6:54Unintended benefit of practice. Do you find as a leader at an academic medical center that it gives you more credibility with those you're leading that you're still practicing?Redonda Miller 7:06I think it does, because once again, anything that you say we have to do, I'm going to do it as well. And so I do understand the frustrations of clicking in an electronic medical record. I can empathize more, and hopefully, it informs decision making a little better.Gary Bisbee 7:23In terms of leadership, what drew you to leadership?Redonda Miller 7:28I'm not for sure I was drawn to leadership per se. In fact, I think more what I was drawn to was this notion of fixing things. As a true general internist, I like variety, I like diagnosing, and I like trying to fix things. And so what I liked about hospital administration is those same principles applied. Your day consists of a myriad of different problems that hit your desk, and you pull the right teams together, diagnose the situation, and try to fix it. The leadership part, I think was sort of an accidental outcome of that, that perhaps my mentors hopefully acknowledged somehow that okay, I could execute on what we designed. And then that led to greater responsibility. But I didn't necessarily go into this hospital administration route thinking I wanted to be a leader.Gary Bisbee 8:21Right. Sometimes it's referred to as an accidental leader, but you're doing a terrific job. Why don't we turn to Johns Hopkins Hospital? You've been president now I believe for four years. Will you describe Johns Hopkins Hospital for us?Redonda Miller 8:36Sure. The Johns Hopkins Hospital is a 1,000-bed hospital, roughly, with revenue of around 2.6 billion. We have about 11,000 employees, about 2,500 medical staff, and then 1,300 residents and fellows. We have the usual typical designations level one trauma center, comprehensive transplant, NCI-Designated Cancer Center, but we're part of a larger health system. And our larger health system is comprised of six hospitals – five in the Mid-Atlantic and one in Florida. We have a payer arm, we have a home care group, we have a community physician network. So that's a little bit about the hospital and how we fit into the health system.Gary Bisbee 9:17How do you relate to these other hospitals? Do you draw from them? Or do they draw from you? How do you think about that?Redonda Miller 9:23Oh, it's very commensal. And I would say that's something we've struggled with over the last decade becoming a system. But over the last couple of years, and particularly with the crisis of COVID-19, we have really done wonders to become functioning more like a system. I will tell you, I learned things all the time from my community hospital colleagues, the presidents of our community hospitals. Hopefully, they would say the same thing about the academic medical center, but it's been a great partnership.Gary Bisbee 9:55What are your main priorities at JHH?Redonda Miller 9:56I would be remiss, Gary, if I didn't tell you COVID-19 rose to the top three months ago. And for the next year or two, it will continue to be right at the top. And it's interesting how the focus has changed from “Oh my, how are we going to deal with that initial surge” to now the focus of how do we conduct our usual business and as an academic medical center, there are patients that we really specialize in and have expertise. So how do we care for those patients, in addition to caring for COVID-19? So that's priority number one. I think priority number two, we had started all kinds of good work on high-value care. In the era of patients paying more out of pocket for their health care, they are going to want to choose wisely. And so we have to hold ourselves accountable to being high value. How do we deliver high-quality care, but at a price that is appropriate? So that would be our second priority. And then interestingly, we have really shifted a lot, without losing our emphasis on discovery and innovation. We at the Johns Hopkins Hospital can never lose that. But thinking more about population health and community care, and what it means to serve East Baltimore. Historically, obviously, we focused on transitions out of the hospital, care coordination, disease management, but we've taken that to a different level. And how do we tackle the social determinants of health? We've done work on jobs and hiring. More recently, we partnered with the other city hospitals, health care for the homeless and the city to house 200 individuals experiencing homelessness, and we decided we were going to build and renovate houses, but go beyond that and provide all the supportive care one needs. Job counseling, treatment for chronic diseases, help getting to and from the grocery store. So those are really our priorities high-value care, community care, and of course COVID-19.Gary Bisbee 12:06What percentage of patients come from Baltimore and surrounding communities?Redonda Miller 12:10Right now about two-thirds of our 50,000 discharges derive from Central Maryland, and about one-third from Baltimore city itself. And then of course, the final third, given some of our areas of expertise draw from states far away and internationally.Gary Bisbee 12:28Why don't we go to the Maryland all-payer model for lessons learned there? Could you describe that for us, Redonda?Redonda Miller 12:36Oh, sure. We've had the all-payer model here in Maryland since 1977. And it was initially designed and still is today. It functions as all-payer in the sense that everyone pays the same for care delivered in Maryland hospitals, and by everyone I mean, commercials, Medicare, Medicaid. We love that about the model, it takes away any kind of gamesmanship or trying to attract a certain patient over another, everyone pays the same and the rates that hospitals are allowed to charge are set by a commission. In 2014, there was another unique component to our model that was added, hospitals were now going to be reimbursed via global budget revenue. So each hospital in Maryland knew its revenue for the next fiscal year out of the gate. And then year after year, that revenue would be tweaked, based upon volume shifts, market shifts, demographics, and so forth. So I know going into FY 21, what my revenue will be. That's been our model to date. It's highly regulated, and year to year, you're not going to have huge operating margins as a hospital in Maryland. But I will tell you during bad times, and we've looked at over the last three or four months, that model can be protective. Well, because the volumes dropped so precipitously, none of us could charge up to our full GBR. We did have some increased charging authority that provided the cash flow and liquidity we needed to survive the pandemic.Gary Bisbee 14:13As a result of COVID, one imagines that legislators in Washington DC are going to be thinking about some kind of model like the Maryland all-payer model. So we may end up with something more like it at the national level, who knows. What's the payer mix? If I could ask, what's the current payer mix?Redonda Miller 14:32Here at the hospital, government payers are about 48%, 19% for Medicaid, about 29% for Medicare. And then commercial, we are about 49%. And then self-pay about three.Gary Bisbee 14:46So that would be among a lot of health systems that country pretty favorable payer mix, actually. Why don't we turn to COVID you brought that up, and I think we all agree a crisis accelerates existing trends, but thinking about capacity, PPE and so on, how did that fare at JHH?Redonda Miller 15:06We did okay with PPE, but we have the luxury here in Maryland of learning from Seattle, learning from Italy and learning from New York. So we knew right away that we had to start conserving. We focused meticulous attention on PPE conservation. We also had help from partners. Local industry stepped up to help us. Sagamore Spirit made hand sanitizer. Under Armour made masks. Many volunteers went to our central distribution center, and we crafted our own face masks. So we really and then of course, other businesses donated N95s. So we were okay. But it wasn't without a struggle. And I will tell you we're still not where we need to be as far as PPE, but we're working on it.Gary Bisbee 15:53If you formulated a point of view, Redonda, about the reliability of supply chain, do you think we need to do something nationally about that? What's your thought?Redonda Miller 16:03Oh, of course, absolutely we do. I think we've learned about when you have a sole producer in the market or one country dominating the manufacturer of a good bet is a common good, you run into trouble. I think we saw this in the pharmaceutical industry somewhat. And we talked about the escalation in drug prices a couple of years ago, where market economics resulted in a sole source provider of certain generics that have been around forever and the ramifications. I think we see that with PPE. We need to make sure that we have the right supply chain that is diversified. I also think we need to take a look at our stockpile and rethink exactly what numbers are appropriate. And the conversation about do we do that as a nation or by individual states, we need to fine-tune that conversation and make some decisions.Gary Bisbee 16:54That's definitely being discussed around the circuit. There's no question about that. How did your ICU capacity hold up?Redonda Miller 17:02That was, even to this day, everyone here will tell you that is our major factor. We were incredibly lucky. When the COVID pandemic first hit, we decided as Johns Hopkins Health System that we would transfer the initial code of patients here, particularly those that were critically ill. So we were taking a lot of patients from the National Capital Region, Gumby county where they were very hard hit Howard County and bringing them to the Johns Hopkins Hospital. And we did that predominantly for two reasons one had to do with our physical capacity. We have new patient towers that we were able to flip unit by unit to negative pressure and keep staff and patient safe. We had the luxury of having a lot of ICU. So we had staff expertise who were gifted at critical care, nurses, doctors, anesthesiologist, so ICU capacity we did okay.Gary Bisbee 18:08It seems to lead to a new competency, maybe even a core competency to scale up and scale down quickly. Do you think about it that way?Redonda Miller 18:19What we do every day, we call it our playbook, our pandemic playbook. And honestly, I think it could be used for other global health crises or even any crisis. But so much of our initial time was spent trying to figure out which units could be converted. How are we going to redeploy staff and leverage expertise? We have very highly specialized staff at AMC, so retraining people to go back to their roots in their core competencies. So we have this playbook of physical capacity staffing policies are in the playbook. I'm thinking about all the thought that went into standing up a visitor policy or a masking policy or a travel policy. Now we can turn those on and off as needed. And some of the models of care. Thinking about testing, we know how to do community testing now and how to stand up tents. We know how to compile a Go team that will help go into nursing homes and do testing and risk mitigation at potential hotspots. So yes, I do think this has taught us that five years from now two years from now, who knows when the next issue hits, we will have processes in place that we can roll out much more easily.Gary Bisbee 19:37Terrific. What about tele-visits? Most of the health systems saw dramatic, even exponential increase in tele-visits, how about you?Redonda Miller 19:46I laugh because telemedicine was sort of on our three to five-year goal, of okay, we’re really going to roll this out. And then overnight, I mean, literally Gary, overnight. We went from around 35 tele-visits per week across our health system to 20,000 per week, overnight. So here at the hospital, we're doing 5,000 telemedicine visits a day. It's about two-thirds of our ambulatory visit volume. And I have to say it's going well. Patients like them and you know, I can tell you that firsthand. My own practice. I have patients who will say, "I was reticent to do this, this high tech stuff Redonda. I don't know about this." They love telemedicine visits, they don't have to drive into East Baltimore. They don't have to pay for parking. They can do it from their own home. I think telemedicine is here to stay.Gary Bisbee 20:38Do you think that the older generation will adapt to it?Redonda Miller 20:52That was the first thing that went through my mind is how is the older generation going to handle this? They are fine. I have patients that are in their 90s. They're doing just fine with it. I think the big challenge will be wrestling with the reimbursement. Here at hospital-based clinics, if we just reimburse only the profit part, I don't think that's going to do justice to all the infrastructure needed to conduct an efficient telemedicine visit. You still need staff to virtually room the patient and make sure that the med reconciliation has been done and all that pre-visit work, you're still going to need staff to do the follow-up and schedule appointments and tests. So I think we have to give some serious consideration about the appropriate reimbursement model.Gary Bisbee 21:38The CMS waivers on payment and physician licensure across states, no doubt were important. Do you have a feel for how important they were to accelerate the visits?Redonda Miller 21:49Very important. We still struggle because there's not complete reciprocity and licensing. So we still struggle with sometimes delivering out of state care, but hopefully, we'll get there.Gary Bisbee 22:00How did you ramp up to 20,000 visits? I mean, did you employ just a whole bunch of your doctors and nurses, or how did that work?Redonda Miller 22:08We have an amazing telemedicine team and an amazing ambulatory team. You asked me, What do I like about Hopkins? Well, people just they rally and they get it done. So everyone did their virtual online training so that they would understand how to use it. We redeployed our staff, so they can handle the volume. I don't think there was any magic bullet. I think it was just a culmination of group effort.Gary Bisbee 22:35Terrific. Well, why don't we turn to elective surgery assuming that you had to lock down and discontinue that for awhile. Have you restarted?Redonda Miller 22:43Yes, we did restart our elective surgeries. On May 18, we opened up for our ASC. And then this past Monday, we started hospital-based elective surgery. The biggest limiting factor for us is just getting our ICUs back online. We still have a decent amount of COVID-19 patients here that are critically ill. So bed capacity is our biggest limiter.Gary Bisbee 23:09How have patients responded?Redonda Miller 23:12Initially, we were worried that people would be hesitant to come back to the hospital and I think there's still some fear. But every time we've opened our schedule, we've been able to fill it. The pent up demand is so great that we've not had difficulty filling our OR schedules. Now some of this could also be due to an aggressive campaign we've launched encouraging patients to return to hospitals who've been very worried about some of the statistics in the literature about people putting off care and having heart attacks at home. And we saw it here at the Johns Hopkins Hospital. Our ED visits fell to a third of normal. We knew that patients were out there and bad things could be happening. So we did launch an aggressive campaign both here at our own institution via messaging through MyChart and Epic and text messages and articles and videos and graphics. But we also partnered with the Maryland Hospital Association, who launched a broad sweeping campaign in Maryland, billboards, TV, radio, encouraging people to really seek necessary care.Gary Bisbee 24:19Why don’t we turn to economics, which is not a pretty picture for any of our health systems. How was JHH affected by the whole COVID crisis in terms of your financials?Redonda Miller 24:30As I mentioned a bit earlier, our GBR here under the Maryland payment system did protect us to some degree, I mean, we will experience losses, and I think that's to be expected. Anytime you lose that kind of volume, you're going to suffer, but we've managed okay to be honest. Capital, we had to reduce our capital expenditure and delay some of it so we took a really close look at what our plans were for capital expenditure. And what did we absolutely have to do in the name of patient safety and quality? And then put other things on hold. We're hoping to revisit that. And of course, a lot of our strategic capital plans we had to put on hold some of our larger projects. Hopefully, the numbers will continue to go down. I'm going to be an optimist. Gary, I am. I think we will have a surge in the fall. But hopefully, we can contain it and manage it and we can get back on track for some of our strategic priorities.Gary Bisbee 25:28With your optimistic hat on what are you thinking about 2021 Redonda? Will you be able to get back to "normal" by then, do you think, financially?Redonda Miller 25:37Our goal here is to really be able to resume all the essential care we did. I think about care here at the hospital, transplants, high-end surgeries, all of that work that really we rely on our AMCs to do as we don't often have that kind of expertise and community hospitals. I view we owe it to the local Maryland community toet back in that business right away. And so our goal is to really figure out how we're going to ramp up all of our usual book of business, and then still take care of COVID on top of that. That's going to be meaning adding or renovating physical capacity that's going to be looking at staffing plans. And can we bring on staff to do that to get us through the next year? Just like all of my colleagues across the country, we're looking at, you know, people who've retired do they want to come back for a year. We have some fellows who are graduating, who are worried about the job market, and they want to spend time next year being COVID hospitalists and really take a year-long break. And so we think that's going to help us on the provider front. But our goal is to try to get back to do all of our usual work and take exquisite care of COVID-19 patients.Gary Bisbee 26:49Leadership's always important, particularly magnified, probably in a crisis. When you first became aware that the COVID crisis was gonna strike, what was your first thought?Redonda Miller 27:00I think that was probably like most people. Your first thought out of the gate is, oh my, we have never faced anything like this before. This is going to be a long three months. But I have to say it was quickly followed by a little notion of, we've got this. We had already practiced. We're one of the regional centers for biocontainment. And we stepped up after Ebola to become a center of expertise. So we've already been training on a continual basis. Staff, nurses, doctors, pharmacists, respiratory therapists, you name it, who knew what it was like to step into a pandemic, and they were able to train others pretty quickly. So I figured, we'll be okay. We will manage this. And luckily, that has been the case.Gary Bisbee 27:46What is one of the most important characteristics of a leader during a crisis like this, do you think?Redonda Miller 27:51I think some of the most important characteristics are, number one, being able to pull groups of experts together and then just trusting those experts to manage. This notion that we're all in this together and having the right people around the table because no one has complete mastery of a pandemic like this. No one does. So it really was this getting the team together and building our plans in unison. And then I think, honestly, for leaders, you have to be the person who is positive. And explaining that, yes, we can do this. Yes, we're going to make decisions that we will have to rethink and maybe pivot in a different direction. And that's okay. But we will get through this. So the leader has to have some element of positivity.Gary Bisbee 28:42This has been a terrific interview, Redonda, I have one last question if I could, and that is how does the COVID experience change you as a leader and as a family member?Redonda Miller 28:54As a leader, I'm not sure it's so much has changed me as reminded me of all that is great in health care. As a physician, I trained in crisis mode. A patient would code on the unit and you stepped into action quickly and you were the leader of a team who did the CPR and the resuscitation. And so that muscle memory came back. And what I like about it as a place like Hopkins, it reminded me how every single person on the team stepped up in just that fashion. There was no wailing and whining, and it was all about, we can do this. So I think it was very refreshing to be reminded of how incredible my colleagues are. As a family member, boy, it changed me a lot. I have two daughters. They are ages 15 and 11. My husband is a pulmonary physician, who helps take care of COVID-19 patients at a different hospital here in Baltimore. So my poor little daughters became orphans overnight. They got themselves up, made breakfast, did their online school work. So I told them it was good practice for college and being on their own. But it did change me. And I realized that my daughters are growing up and they can be self-sufficient. And then as a community member, Gary, I think this was probably the most impactful, humbled every day, by the incredible appreciation from the community, the number of ways they stepped up, whether it was school kids making cards for the healthcare workers here, whether it was the donations of homemade mass businesses sending food to the front line. I really feel a part of the community here in Baltimore like I've never felt before, and I think all of them for their kind gestures and donations to support our healthcare frontline.Gary Bisbee 30:52Well, we appreciate your thoughts, Redonda. This has been a terrific interview. Thank you very much for being with us, and good luck to you and everybody else at Johns Hopkins.Redonda Miller 31:01Thank you, it was a real pleasure.Gary Bisbee 31:04This episode of Fireside Chat is produced by Strafire. Please subscribe to Fireside Chat on Apple Podcasts or wherever you're listening right now. Be sure to rate and review fireside chat so we can continue to explore key issues with innovative and dynamic healthcare leaders. In addition to subscribing and rating, we have found that podcasts are known through word of mouth. We appreciate your spreading the word to friends or those who might be interested. Fireside Chat is brought to you from our nation's capital in Washington DC, where we explore the intersection of healthcare politics, financing, and delivery. For additional perspectives on health policy and leadership. Read my weekly blog Bisbee's Brief. For questions and suggestions about Fireside Chat, contact me through our website, firesidechatpodcast.com, or gary@hmacademy.com. Thanks for listening.

In today's episode, I'm answering several of your questions about audio books for kids. Let's talk favorite narrators, whether audio books hold you children back from learning to read on their own, and more. In this episode, you'll hear: how to choose winning narratorswhether it's holding our kids back to let them listen to lots of audiohow I handle books in a serieswhether or not to assign books during quiet reading timewhen your husband is not a big reader Listener Guide: 4:58Choosing audio book narrators11:19Are we holding our kids back by using audio books?17:19What are your thoughts on introducing higher level books to young kids? 22:10How do you handle reading aloud books from a series?26:44Should I assign books for my son to read during quiet time?29:58What to do when your husband isn't a reader33:48Let the Kids Speak Quotes to remember: "There is no greater impetus or motivation for (a child) to want to be a reader than to love stories." - Sarah Mackenzie "There's really nothing so powerful to help your child become a reader for life as to fall in love with the regular habit of free, voluntary reading." - Sarah Mackenzie Links from this episode: RAR PremiumRAR #66: Do Audio Books Count as Read-Alouds?OverdriveLibbyAudible DealsThe Great Big Audible Q & ARAR #141: Why Re-Reading is Possibly the Best ReadingRAR #154: When Your Child Doesn't Love Reading (this is what I meant when I suggested Episode 153... it's actually Episode 154, about how most of your child's reading should be free, voluntary reading) Some of my favorite narrators: Jim DaleKatherine KellgrenCherry JonesHugh BonnevilleStephen FryMeryl StreepMorgan FreemanGlenn CloseJack Nicholson Some of my favorite audio books for kids: Nothing Found Books from this episode: Nothing Found You'll also enjoy: Water Your Bamboo - How to focus on the process (not the outcome) in your homeschool The importance of reading at whim and developing your own tasteCreating a book club culture at home

The Catexplorer team shares a few ideas on how you can keep catexploring while social isolating. We also share a few ideas on how to keep your kitties happy during this time. And hear what has been happening behind the scenes at Catexplorer. And we have an announcement!To find out how to leave a review see here: https://catexplorer.co/podcast-entries/how-to-leave-a-review-for-the-catexplorer-podcastTo find out how to join the Purr Squad or become a Catexplorer Producer, see here: https://catexplorer.co/supportSee the show notes here: https://catexplorer.co/podcast-entries/catexploring-keeping-cats-happy-during-covid-19What we talk about: How cats have been handling the time during COVID-19How to keep kitties happy during this timeHow to keep catexploring during this timeWhat has been happening behind the scenes at CatexplorerHow amazing the Catexplorer community has been during this timeAn announcement!What Catexplorer has planned for the future

And this is the verdict, that the light came into the world, but people preferred darkness to light, because their works were evil.  John 3:19What a strange thing to be so true.  God the Father sent the Son into the world to be Light for us all.  He is the Light that dispels all darkness.  But, according to the Gospel above, “people preferred darkness to light.”  They preferred their own sins to freedom from sin.  Why is that?As an example of this reality, all we have to do is watch the news or read the newspaper.  It seems that 90% of what is reported in the news media is a sensationalistic presentation of darkness.  We hear of one murder after another or one scandal after another.  Why does the media focus upon this so much?  Because it’s what sells.  And why does it sell?  Because we too often are drawn to darkness more than we are to light.  Certainly that is not the case for everyone.  So many are quite disinterested in the darkness of the world and the sensationalistic sins all around us.  But the fact that the darkness of evil is so front and center all the time should offer us a certain warning about our fallen human nature.  We tend to be drawn into mud and too often are all too happy there.Easter is a time to examine what it is you are drawn to.  Do you let yourself be drawn into the Light?  Are you attracted by those things that brighten your day?  Are you drawn to the many ways that God is present and active in the world all around you?  Hopefully you are.  But there is most likely some degree of pull toward disorder, sin and darkness.  There can be an interior conflict that everyone experiences.  It’s good to be aware of this, to identify it as part of our fallen human tendency, and to seek to shed all interest in the chaos and evil all around us.  As a follower of Christ, we are called to keep our eyes on Him and on Him alone.  We are called to penetrate the darkness with our faith and to let our whole being be attracted to and drawn toward Christ Jesus.  Perfection means that even our passions and desires are ultimately drawn to Christ as the Light of our life.  Reflect, today, upon that which you are drawn toward the most.  Commit yourself to the Light this Easter Season.  Move your eyes from the temptation to become drawn in and fascinated by the evil around us, to the joyful vision of our Resurrected Lord alive and at work all around us.  Let this Light guide your daily life.Lord, help me to live in the light.  Help me to keep my eyes firmly focused upon the glory of Your Resurrection.  May the joy of that gaze keep me from the countless distractions of evil all around me.  Jesus, I trust in You.Source of content: catholic-daily-reflections.comCopyright © 2020 My Catholic Life! Inc. All rights reserved. Used with permission via RSS feed.

"When the disciples were together, with the doors locked for fear of the Jewish leaders, Jesus came and stood among them and said, 'Peace be with you!'" John 20:19What many are struggling with is grief. Listen in as we chart a prayer-path forward in processing grief.About Called OutHosted by Tyler Braun. You can find Tyler on Twitter @tylerbraun, Instagram @tylerbraun, and Facebook.Called Out is a podcast helping the church live into its set apart reality so that they can share the hope of Christ with others.

Welcome to Episode 11 of Footprints on our Hearts. I’ve got a special episode for you today. I felt that I couldn’t just carry on putting out weekly interviews without really addressing the impact of the current coronavirus pandemic on those of us belong to the baby loss club.So this is going to be a solo show, in that you’ll just have me talking, but it’s not just about me. I’ve asked others about their experiences and spent hours reading about how other bereaved parents are feeling right now and, most importantly, how they’re staying sane!I’ve divided this episode into five segments:Grief, anxiety and covid-19What happens when you can’t visit your baby’s resting placeCelebrating birthdays and other special occasionsSupport if you’ve recently lost a babyPregnancy after loss during a pandemicI’ve put pregnancy after loss at the end as I know some of you may want to skip this part. I’ll give you a warning before we move onto that segment so you can stop your podcast player if you don’t want to listen.If you find this episode useful, please share it with others and I’d welcome any feedback. I’d also love to hear how your finding life and adjusting to our new normal. You can email alison@footprintsonourhearts.com or get in touch on me on Instagram (https://www.instagram.com/footprintsonourhearts/) or Twitter (https://twitter.com/skyesfootprints).The transcript of this podcast containing all the links I mention is online at https://footprintsonourhearts.com/episodes.

Stacey Bruzzese welcomes Dr. Siegfried Schmitt back to the show. Today, Stacey and Siegfried discuss how the supply chains have been interrupted and what we can do to solve these issues.Supply Chain has been disrupted by covid-19What exactly happens when supply chains have been changed?Is the drug supply being disrupted by covid-19?When could we see interruptions of drug supplies?Will our current efforts towards fighting covid-19 be enough to prevent breaks in the supply chain?Should we be concerned about the quality of medical products when non-medical companies are making medical equipment?Will this issue cause countries to re-evaluate medical imports?Will the supply chain model change forever?Where can companies find good references for how to evolve their current supply chain?Can companies streamline their process while maintain high quality?Dr. Siegfried Schmitt is Vice President, Regulatory and Access, at PAREXEL Consulting, where he has worked at developing and improving quality management systems; including Quality by Design and Control Strategies since 2007. He is a Thought Leader in Competitive Compliance, Data Integrity and Supply Chain, as well as a trusted expert for regulatory, compliance and industry-best-practices projects. Siegfried has more than 30 years’ experience in the healthcare industry, spanning manufacture, analytics, validation and quality assurance. He received his Ph.D. in Organic Chemistry from the University of Berne, Switzerland and is a Fellow of the Royal Society of Chemistry.Find Siegfried’s Book “Good Distribution Practice: A Handbook for Healthcare Manufacturers and Suppliers,” published in two volumes at DHI Books, the PDA Bookstore and Amazon.comDHI Books –Volume 1 - http://dhibooks.com/books/17353.htmlVolume 2 http://dhibooks.com/books/17354.html,PDA Bookstore –Volume 1 https://www.pda.org/bookstore/product-detail/5145-good-distribution-practice-volume-1Volume 2 - https://www.pda.org/bookstore/product-detail/5148-good-distribution-practice-volume-2Amazon –Volume 1 - https://www.amazon.com/Good-Distribution-Practice-Healthcare-Manufacturers/dp/1942911386/ref=sr_1_2?dchild=1&keywords=Good+Distribution+Practice%3A+A+Handbook+for+Healthcare+Manufacturers+and+Suppliers&qid=1585932902&sr=8-2Volume 2 - https://www.amazon.com/Good-Distribution-Practice-Healthcare-Manufacturers/dp/1942911394/ref=sr_1_1?dchild=1&keywords=Good+Distribution+Practice%3A+A+Handbook+for+Healthcare+Manufacturers+and+Suppliers&qid=1585932902&sr=8-1 Voices in Validation brings you the best in validation and compliance topics. Voices in Validation is brought to you by IVT Network, your expert source for life science regulatory knowledge. For more information on IVT Network, check out their website at http://ivtnetwork.com.

Matthew 6:25-331. Life, v. 25- I Timothy 6:17-19What would it be like right now for all Christians to do four things...-to enjoy everything God provides-do good-be rich in good works-be generous and ready to share2. Value, v. 26-Psalm 83. Faith, v. 27-304. Seek, v. 31-34-I Peter 4:1-5Mental worship…What are you currently not enjoying enough?Are you currently living the life that is truly life?Do you understand how much God values you?What do you really believe moves God more; your fear or your faith?When you get older and look back on your life, what will you wish you had exercised more faith towards? What about you and your life surprises non-Christians?

In this week's episode, Gaby and Mashi discuss Cube coming to Arena (in Sealed form), what's getting banned on Monday, and the debate around Rivals potentially getting additional invites.TimestampsAre Rivals being invited to the PT Finals? - 09:19What's getting banned on Monday? - 30:09Arena March state of the game: 49:00Social MediaGaby Spartz - @GabySpartzMashi Scanlan - @MashiScanlanLinksElenbogen's tweetArena March state of the gamePredictions for bans

What You’ll Learn From This Episode: How to keep the family culture strong and thriving The importance of teaching kids that they are a part of something bigger than themselves Why having meals together with the family is essential Related Links and Resources: I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy. And if you will go to www.auntmitzi.com, I have several free chapters of the book that we wrote together 'How to be UP in Down Times' Summary: Author, speaker, and businesswoman Mitzi Perdue holds a BA with honors from Harvard University and an MPA from  George Washington University.  She is a past president of the 35,000-member American Agri-Women, and she’s the founder of CERES Farms. Mitzi combines the experiences of three long-time family businesses. Her father Ernest Henderson co-founded the Sheraton Hotel Chain and her late husband Frank Perdue was the second generation in the poultry company that today operates in more than 50 countries. Recently she authored "How to Make Your Family Business Last, Techniques, Advice, Checklists, and Resources for Keeping the Family Business in the Family. The 46 years since the founding of Ceres Farms, she represents more than three centuries of family business history. Here are the highlights of this episode: 2:51 Mitzi’s ideal Client: My ideal client is a family who is in a family business and who would really like to see the next generation not get screwed up. Because it's so easy for family businesses to not put their enough effort, and having their children grow up with values that will help support keeping the family business in the family. 3:26Problem Mitzi helps solve: I have observed that every family that exists has a culture; but is one that came about by accident or is it one that came about by design? And the one's that came about by accident, they rarely support keeping the family business in the family. So, I help develop a culture that supports keeping the family strong and thriving. 4:19Typical symptoms that clients do before reaching out to Mitzi: A high functioning family which is what we are all in for, is one where people enjoy being all together. They're partners, they're not torn apart by jealousy and ego. If your family is experiencing pain, my best advice to you is to get professional help before it gets worse. My second best advice is, if you're going to have outsiders to help you, have them committed to helping the whole family, not just one or two members. And what I mean by that is, families fall apart when a lawyer represents one family member against the interest of the whole family. So, don't do that. 5:19What are some of the common mistakes that folks make before finding Mitzi and his solution: The biggest thing that they can do to help keep the family together is be very conscious of the culture you develop, including  teaching the kids from the youngest age that they can't always be right. How about teaching them that they are a part of something bigger than themselves, that they're stewards. If you don't do that, the average families aren't going to make it to the next generation. If you want a successful long-lasting family, you've got to consciously figure out the values that will get you there and I certainly recommend that you buy my books to help you learn. 6:19Mitzi’s Valuable Free Action (VFA): This may sound off-brand but you know what really helps families? have you come across 'How to Win Friends and Influence People'? It tells you an enormous amount about human relations that shows you that you are part of something bigger than yourself that helps solve problems and prevent problems before they escape. Both the Henderson and the Perdue (family) regularly read a book that was written generations ago. 7:09Mitzi’s Valuable Free Resource (VFR): I have written recently and co-authored a book with Mark Victor Hansen, the 'Chicken Soup for the Soul' guy.

In The Trenches w/ @GregKoch1, @NDKalu, and @ProNickLow 12/4/19What does Ron Rivera's firing mean for Cam Newton? (0:00)Lyn Scarborough Breaks Down Conference Championship Weekend (20:44)Pat Starr Talks Texans Crushing Patriots (43:24)

10.20.19What is your role in the Kingdom?

The Matt Thomas Show w/ @SportsMT, @SportsRV, and @ProNickLow 9/24/19What precedent does D'Eriq King's Red Shirt decision set? (0:00)AJ Hinch Joins Matt Thomas As The Astros Start Final Week Of Regular Season (13:05)Kevin Durant Won't Play At All This Season (32:37)Kansas is in trouble with the NCAA (1:10:59)

Please help us improve the pod by giving us feedback: https://www.surveymonkey.com/r/X9535ZROriginally aired 5-6-19What does depression in teenagers look like? How can we identify them so we can get them treatment? How can we help prevent suicide in teenagers? LifeAct's CEO describes how they reach out to high school and middle school students to provide awareness and education thereby eliciting the help of students to identify concerning behavior early on. We're also given some pro-tips on how to talk to kids about mental health.LifeAct Website: http://lifeact.org/Crisis Text Line: 741-741FrontLine Service for Mental Health Help in Northeast Ohio: 1-216-623-6888National Suicide Prevention Lifeline Call 1-800-273-8255Host: Dr. Ramona Bhatt, DOGuests: Dr. John Hertzer, MD and Jack Binder, Executive Director & CEO of LifeActContact: InsightInPsych@gmail.comIf you're a fan of the show, please leave us a five star review to help others gain more insight into psychiatry.

In The Trenches w/ @GregKoch1, @NDKalu, and @ProNickLow 9/10/19What can the Texans do to improve? (0:00)Why were the Texans playing a deep prevent defense on the last drive? (31:03)Aaron Wilson Jumps In The Trenches To Break Down Texans v Saints (1:03:19)What do Saints fans think about their team? (1:11:45)

09.08.19What are the 3 stages of maturity in our Christian faith? Pastor Mike shares how there are 3 stages that we all go through in our walk with God.

07.28.19What does the Church need to fulfill its mandate, purpose, and mission? Pastor Mike reminds us that courage is needed in Christ followers and shares how we must take courage for ourselves as we fulfill God's plan for us and His Kingdom.

MIP Markets w/ Shawn Hackett 7-10-19What would a slowdown in the Global Economy mean for Commodity Markets?A Member of @GlobalAgNetworkReach Shawn at 561-573-3766, HackettAdvisors.com. @AarorFintel @rrjanousek @casey9673 @traderbrent @throwback_iron #AgEquipmentBusinessTalk www.movingironllc.com www.globalagnetwork.com

MIP Markets w/ Shawn Hackett 7-10-19What would a slowdown in the Global Economy mean for Commodity Markets?A Member of @GlobalAgNetworkReach Shawn at 561-573-3766, HackettAdvisors.com. @AarorFintel @rrjanousek @casey9673 @traderbrent @throwback_iron #AgEquipmentBusinessTalkwww.movingironllc.comwww.globalagnetwork.com

06.09.19What does Pentecostal mean? What does it really mean to be Pentecostal? Pastor Mike Cisneros debunks "being Pentecostal" and explains how what happened on Pentecost still applies to the Church today.

The Matt Thomas Show w/ @SportsMT and @SportsRV 6/10/19What the hell is going on with the Texans? (0:00)Is this the first sign that Cal is not Bob? (16:12)Yordan Alvarez is now an Astro and we still don't know how to pronounce his name. (26:50)Tony Parker retires after 18 years in the NBA (1:09:45)Justin Bieber wants to fight Tom Cruise (1:41:46)Believe It Or Not (2:02:17)

Welcome to Shenantics with Skxnky and mcul where they discuss life on the Internet. New episodes are released on Monday morning. On today's episode:Best friendsStream of Consciousness Skxnky 2:15New Overwatch feature 3:52Skxnky's playing Siege 9:28It's difficult to be a casual gamer 11:40Looking at some Twitch stats 14:22 - SullyGnomePlaying for Fun Podcast 20:39 Binging with Babish 25:00 - YouTube channelDo you cook at home? 27:36 - Bon Appétit egg videoCheese scam 36:19What do the "kids" play 39:40Skxnky is finishing games 41:41Making pasta; sauce and/or noodles 50:12 - Eat this, not that listRemember to rate and review Shenantics! Also follow us on Twitter at @shenanticspod. If you have any feedback, followup, or questions you can email us at shenanticspodcast@gmail.com.Support them on Patreon by clicking here!You can check out their Twitch streams throughout the week at:twitch.tv/skxnkytwitch.tv/mcul_And follow them on Twitter at:@iSkanky@mcul_Join the discussion over on Discord (Skxnky and mcul)Intro song credit: https://soundcloud.com/kubbi/up-in-my-jam-all-of-a-sudden

What's going on in the Kentico community and a special update from one of the co-hosts. 3/12/19What's going on in the Kentico community and a special update from one of the co-hosts. 3/12/19

Show #2 01-17-19What a week, Join us as we speak about all the information we learned at the Decoding Dyslexia event in Austin.We’re here to help you be a better informed partner in education. On this show we discuss dyslexia and other related disorders, research, interventions, special education policy, and we will also be interviewing experts in the field.Support the show (https://www.patreon.com/Empowerdyslexia)

Q&A #3 What state would you recommend for a first Elk Hunt? 00:00:52 - 00:01:30What bipod are you using Frank? 00:01:30 - 00:02:26How do you call in a Bull Elk inside 75yds 00:02:26 - 00:04:55What type of Archery Elk hunting is more productive in Colorado? 00:04:56 - 00:06:56What camera does Aron use. What would you recommend for a beginner outdoor photographer? 00:06:57 - 00:08:45Do you like private land or public land hunting? 00:08:46 - 00:10:07What weapon do you prefer for weapon hunting? 00:10:08 - 00:11:53What DOA arrow rest do you prefer? 00:11:57 - 00:13:24Is there a lot of public land in eastern Colorado to hunt Mule Deer with a bow? 00:13:25 - 00:13:50How would you prep for a hot weather mule deer hunt? 00:13:51 - 00:15:06When would you use a Kifaru Meat Bag over a synthetic bag? 00:15:12 - 00:15:56What after market cables do you use? 00:16:07 - 00:17:50Where do you buy SPAM in bulk and how would you field judge a cougar? 00:17:51 - 00:19:06What do you have planned for hunts next year? 00:19:07 - 00:21:46What shelter would you run for 2 guys on a 12 day hunt in Alaska? 00:21:47 - 00:22:22Can you swap out stays at home? 00:22:23 - 00:22:45Any plans to release a 3000ci bag next year? 00:22:56 - 00:23:06What is your beef with KUIU? Frank didn't say "Wonderful" 00:23:11 - 00:26:20Advice on buying a used bow 00:26:25 - 00:27:00How many times can you post a photo of the same animal before it is too much? 00:27:52 - 00:29:22What is your favorite sleeping pad for early and late season? 00:29:22 - 00:30:05When looking for an OTC Elk Tag what do you look for? 00:30:16 - 00:31:16When will you open up a satellite store? 00:31:17 - 00:31:28What grain broadheads do you recommend for Elk? 00:31:28 - 00:32:38What is your third favorite podcast? 00:33:04 - 00:33:41Best recommendation for cleaning the blood off of your pack? 00:33:41 - 00:34:37What books do you recommend for bowtuning? 00:34:39 - 00:34:59Sawtooth or TUT? 00:36:51 - 00:38:19What is the best way to travel with gear when flying? 00:38:20 - 00:39:41 What is your favorite rain gear? 00:39:44 - 00:42:27Puffy pants...what do you recommend? 00:42:34 - 00:44:13Do you take items for luck? 00:45:51 - 00:46:22Stabilizers and Cams: 00:46:41 - 00:47:43What three person shelter do you recommend with kids? 00:47:51 - 00:48:48Peanut butter bar or SPAM sando? 00:48:53 - 00:49:46What other packs have you used that have performed better than expected? 00:49:46 - 00:50:23Merino wool or Cotton? 00:50:54 - 00:52:10Pack options for an Elk hunt: 00:52:10 - 00:52:54Do you use a Prime Logic? 00:53:01 - 00:54:23Is Kifaru going to make a nest for a floorless shelter? 00:54:51 - 00:55:40what is most important when eastern hunters are preparing to hunt out west? 00:55:45 - 00:56:34Hunting in Minnesota: 00:56:35 - 00:57:33How to deal with Jeff Lander: 00:58:52 - 00:59:25Insert and outsert: 00:59:26 - 01:00:02What is the new pack in recent photos? 01:00:03 - 01:00:47What is your choice for software for audio video and photography? 01:00:49 - 01:00:58How did Aron get into the outdoor industry? 01:01:05 - 01:02:38Should I buy a Kifaru pack now or wait for the new gear to drop? 01:02:42 - 01:03:28Pack with a rifle scabbard: 01:03:45 - 01:04:09Giveaway: comment on this podcast!