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Fastest 5 Minutes, The Podcast Government Contractors Can't Do Without
This week's episode covers the Interagency Suspension and Debarment Committee's annual report, a final rule amending the FAR to permit small business contracting procedures to apply to overseas procurements, a bid protest decision about agency documentation of its determination, and analysis of an end user license agreement from the perspective of the Contract Disputes Act, and is hosted by Peter Eyre and Monica Sterling. Crowell & Moring's "Fastest 5 Minutes" is a biweekly podcast that provides a brief summary of significant government contracts legal and regulatory developments that no government contracts lawyer or executive should be without.
After a brief, reading-based hiatus, we're BACK to continue our quest through Ready Player Two!In this chapter, things are getting pretty real for dear old Wade. There's a lot on the line, but fortunately he is legally protected from any and all consequences by some ironclad End User License Agreements.Important Links
The largest global power during the rise of intellectual property was England, so the world adopted her philosophies. The US had the same impact on software law. Most case law that shaped the software industry is based on copyright law. Our first real software laws appeared in the 1970s and now have 50 years of jurisprudence to help guide us. This episode looks at the laws, supreme court cases, and some circuit appeals cases that shaped the software industry. -------- In our previous episode we went through a brief review of how the modern intellectual property laws came to be. Patent laws flowed from inventors in Venice in the 1400s, royals gave privileges to own a monopoly to inventors throughout the rest of Europe over the next couple of centuries, transferred to panels and academies during and after the Age of Revolutions, and slowly matured for each industry as technology progressed. Copyright laws formed similarly, although they were a little behind patent laws due to the fact that they weren't really necessary until we got the printing press. But when it came to data on a device, we had a case in 1908 we covered in the previous episode that led Congress to enact the 1909 Copyright Act. Mechanical music boxes evolved into mechanical forms of data storage and computing evolved from mechanical to digital. Following World War II there was an explosion in new technologies, with those in computing funded heavily by US government. Or at least, until we got ourselves tangled up in a very unpopular asymmetrical war in Vietnam. The Mansfield Amendment of 1969, was a small bill in the 1970 Military Authorization Act that ended the US military from funding research that didn't have a direct relationship to a specific military function. Money could still flow from ARPA into a program like the ARPAnet because we wanted to keep those missiles flying in case of nuclear war. But over time the impact was that a lot of those dollars the military had pumped into computing to help develop the underlying basic sciences behind things like radar and digital computing was about to dry up. This is a turning point: it was time to take the computing industry commercial. And that means lawyers. And so we got the first laws pertaining to software shortly after the software industry emerged from more and more custom requirements for these mainframes and then minicomputers and the growing collection of computer programmers. The Copyright Act of 1976 was the first major overhaul to the copyright laws since the 1909 Copyright Act. Since then, the US had become a true world power and much as the rest of the world followed the British laws from the Statute of Anne in 1709 as a template for copyright protections, the world looked on as the US developed their laws. Many nations had joined the Berne Convention for international copyright protections, but the publishing industry had exploded. We had magazines, so many newspapers, so many book publishers. And we had this whole weird new thing to deal with: software. Congress didn't explicitly protect software in the Copyright Act of 1976. But did add cards and tape as mediums and Congress knew this was an exploding new thing that would work itself out in the courts if they didn't step in. And of course executives from the new software industry were asking their representatives to get in front of things rather than have the unpredictable courts adjudicate a weird copyright mess in places where technology meets copy protection. So in section 117, Congress appointed the National Commission on New Technological Uses of Copyrighted Works, or CONTU) to provide a report about software and added a placeholder in the act that empaneled them. CONTU held hearings. They went beyond just software as there was another newish technology changing the world: photocopying. They presented their findings in 1978 and recommended we define a computer program as a set of statements or instructions to be used directly or indirectly in a computer in order to bring about a certain result. They also recommended that copies be allowed if required to use the program and that those be destroyed when the user no longer has rights to the software. This is important because this is an era where we could write software into memory or start installing compiled code onto a computer and then hand the media used to install it off to someone else. At the time the hobbyist industry was just about to evolve into the PC industry, but hard disks were years out for most of those machines. It was all about floppies. But up-market there was all kinds of storage and the righting was on the wall about what was about to come. Install software onto a computer, copy and sell the disk, move on. People would of course do that, but not legally. Companies could still sign away their copyright protections as part of a sales agreement but the right to copy was under the creator's control. But things like End User License Agreements were still far away. Imagine how ludicrous the idea that a piece of software if a piece of software went bad that it could put a company out of business in the 1970s. That would come as we needed to protect liability and not just restrict the right to copy to those who, well, had the right to do so. Further, we hadn't yet standardized on computer languages. And yet companies were building complicated logic to automate business and needed to be able to adapt works for other computers and so congress looked to provide that right at the direction of CONTU as well, if only to the company doing the customizations and not allowing the software to then be resold. These were all hashed out and put into law in 1980. And that's an important moment as suddenly the party who owned a copy was the rightful owner of a piece of software. Many of the provisions read as though we were dealing with book sellers selling a copy of a book, not dealing with the intricate details of the technology, but with technology those can change so quickly and those who make laws aren't exactly technologists, so that's to be expected. Source code versus compiled code also got tested. In 1982 Williams Electronics v Artic International explored a video game that was in a ROM (which is how games were distributed before disks and cassette tapes. Here, the Third Circuit weighed in on whether if the ROM was built into the machine, if it could be copied as it was utilitarian and therefore not covered under copyright. The source code was protected but what about what amounts to compiled code sitting on the ROM. They of course found that it was indeed protected. They again weighed in on Apple v Franklin in 1983. Here, Franklin Computer was cloning Apple computers and claimed it couldn't clone the computer without copying what was in the ROMs, which at the time was a remedial version of what we think of as an operating system today. Franklin claimed the OS was in fact a process or method of operation and Apple claimed it was novel. At the time the OS was converted to a binary language at runtime and that object code was a task called AppleSoft but it was still a program and thus still protected. One and two years later respectively, we got Mac OS 1 and Windows 1. 1986 saw Whelan Associates v Jaslow. Here, Elaine Whelan created a management system for a dental lab on the IBM Series One, in EDL. That was a minicomputer and when the personal computer came along she sued Jaslow because he took a BASIC version to market for the PC. He argued it was a different language and the set of commands was therefore different. But the programs looked structurally similar. She won, as while some literal elements were the same, “the copyrights of computer programs can be infringed even absent copying of the literal elements of the program.” This is where it's simple to identify literal copying of software code when it's done verbatim but difficult to identify non-literal copyright infringement. But this was all professional software. What about those silly video games all the kids wanted? Well, Atari applied for a copyright for one of their games, Breakout. Here, Register of Copyrights, Ralph Oman chose not to Register the copyright. And so Atari sued, winning in the appeal. There were certainly other dental management packages on the market at the time. But the court found that “copyrights do not protect ideas – only expressions of ideas.” Many found fault with the decision and the Second Circuit heard Computer Associates v Altai in 1992. Here, the court applied a three-step test of Abstraction-Filtration-Comparison to determine how similar products were and held that Altai's rewritten code did not meet the necessary requirements for copyright infringement. There were other types of litigation surrounding the emerging digital sphere at the time as well. The Computer Fraud and Abuse Act came along in 1986 and would be amended in 89, 94, 96, and 2001. Here, a number of criminal offenses were defined - not copyright but they have come up to criminalize activities that should have otherwise been copyright cases. And the Copyright Act of 1976 along with the CONTU findings were amended to cover the rental market came to be (much as happened with VHS tapes and Congress established provisions to cover that in 1990. Keep in mind that time sharing was just ending by then but we could rent video games over dial-up and of course VHS rentals were huge at the time. Here's a fun one, Atari infringed on Nintendo's copyright by claiming they were a defendant in a case and applying to the Copyright Office to get a copy of the 10NES program so they could actually infringe on their copyright. They tried to claim they couldn't infringe because they couldn't make games unless they reverse engineered the systems. Atari lost that one. But Sega won a similar one soon thereafter because playing more games on a Sega was fair use. Sony tried to sue Connectix in a similar case where you booted the PlayStation console using a BIOS provided by Connectix. And again, that was reverse engineering for the sake of fair use of a PlayStation people payed for. Kinda' like jailbreaking an iPhone, right? Yup, apps that help jailbreak, like Cydia, are legal on an iPhone. But Apple moves the cheese so much in terms of what's required to make it work so far that it's a bigger pain to jailbreak than it's worth. Much better than suing everyone. Laws are created and then refined in the courts. MAI Systems Corp. v. Peak Computer made it to the Ninth Circuit Court of Appeals in 1993. This involved Eric Francis leaving MAI and joining Peak. He then loaded MAI's diagnostics tools onto computers. MAI thought they should have a license per computer, but yet Peak used the same disk in multiple computers. The crucial change here was that the copy made, while ephemeral, was decided to be a copy of the software and so violated the copyright. We said we'd bring up that EULA though. In 1996, the Seventh Circuit found in ProCD v Zeidenberg, that the license preempted copyright thus allowing companies to use either copyright law or a license when seeking damages and giving lawyers yet another reason to answer any and all questions with “it depends.” One thing was certain, the digital world was coming fast in those Clinton years. I mean, the White House would have a Gopher page and Yahoo! would be on display at his second inauguration. So in 1998 we got the Digital Millennium Copyright Act (DMCA). Here, Congress added to Section 117 to allow for software copies if the software was required for maintenance of a computer. And yet software was still just a set of statements, like instructions in a book, that led the computer to a given result. The DMCA did have provisions to provide treatment to content providers and e-commerce providers. It also implemented two international treaties and provided remedies for anti-circumvention of copy-prevention systems since by then cracking was becoming a bigger thing. There was more packed in here. We got MAI Systems v Peak Computer reversed by law, refinement to how the Copyright Office works, modernizing audio and movie rights, and provisions to facilitate distance education. And of course the DMCA protected boat hull designs because, you know, might as well cram some stuff into a digital copyright act. In addition to the cases we covered earlier, we had Mazer v Stein, Dymow v Bolton, and even Computer Associates v Altai, which cemented the AFC method as the means most courts determine copyright protection as it extends to non-literal components such as dialogue and images. Time and time again, courts have weighed in on what fair use is because the boundaries are constantly shifting, in part due to technology, but also in part due to shifting business models. One of those shifting business models was ripping songs and movies. RealDVD got sued by the MPAA for allowing people to rip DVDs. YouTube would later get sued by Viacom but courts found no punitive damages could be awarded. Still, many online portals started to scan for and filter out works they could know were copy protected, especially given the rise of machine learning to aid in the process. But those were big, major companies at the time. IO Group, Inc sued Veoh for uploaded video content and the judge found Veoh was protected by safe harbor. Safe Harbor mostly refers to the Online Copyright Infringement Liability Limitation Act, or OCILLA for short, which shields online portals and internet service providers from copyright infringement. This would be separate from Section 230, which protects those same organizations from being sued for 3rd party content uploaded on their sites. That's the law Trump wanted overturned during his final year in office but given that the EU has Directive 2000/31/EC, Australia has the Defamation Act of 2005, Italy has the Electronic Commerce Directive 2000, and lots of other countries like England and Germany have had courts find similarly, it is now part of being an Internet company. Although the future of “big tech” cases (and the damage many claim is being done to democracy) may find it refined or limited. In 2016, Cisco sued Arista for allegedly copying the command line interfaces to manage switches. Cisco lost but had claimed more than $300 million in damages. Here, the existing Cisco command structure allowed Arista to recruit seasoned Cisco administrators to the cause. Cisco had done the mental modeling to evolve those commands for decades and it seemed like those commands would have been their intellectual property. But, Arista hadn't copied the code. Then in 2017, in ZeniMax vs Oculus, ZeniMax wan a half billion dollar case against Oculus for copying their software architecture. And we continue to struggle with what copyright means as far as code goes. Just in 2021, the Supreme Court ruled in Google v Oracle America that using application programming interfaces (APIs) including representative source code can be transformative and fall within fair use, though did not rule if such APIs are copyrightable. I'm sure the CP/M team, who once practically owned the operating system market would have something to say about that after Microsoft swooped in with and recreated much of the work they had done. But that's for another episode. And traditional media cases continue. ABS Entertainment vs CBS looked at whether digitally remastering works extended copyright. BMG vs Cox Communications challenged peer-to-peer file-sharing in safe harbor cases (not to mention the whole Napster testifying before congress thing). You certainly can't resell mp3 files the way you could drop off a few dozen CDs at Tower Records, right? Capitol Records vs ReDigi said nope. Perfect 10 v Amazon, Goldman v Breitbart, and so many more cases continued to narrow down who and how audio, images, text, and other works could have the right to copy restricted by creators. But sometimes it's confusing. Dr. Seuss vs ComicMix found that merging Star Trek and “Oh, the Places You'll Go” was enough transformativeness to break the copyright of Dr Seuss, or was that the Fair Use Doctrine? Sometimes I find conflicting lines in opinions. Speaking of conflict… Is the government immune from copyright? Allen v Cooper, Governor of North Carolina made it to the Supreme Court, where they applied blanket copyright protections. Now, this was a shipwreck case but extended to digital works and the Supreme Court seemed to begrudgingly find for the state, and looked to a law as remedy rather than awarding damages. In other words, the “digital Blackbeards” of a state could pirate software at will. Guess I won't be writing any software for the state of North Carolina any time soon! But what about content created by a state? Well, the state of Georgia makes various works available behind a paywall. That paywall might be run by a third party in exchange for a cut of the proceeds. So Public.Resource goes after anything where the edict of a government isn't public domain. In other words, court decision, laws, and statutes should be free to all who wish to access them. The “government edicts doctrine” won in the end and so access to the laws of the nation continue to be free. What about algorithms? That's more patent territory when they are actually copyrightable, which is rare. Gottschalk v. Benson was denied a patent for a new way to convert binary-coded decimals to numerals while Diamond v Diehr saw an algorithm to run a rubber molding machine was patentable. And companies like Intel and Broadcom hold thousands of patents for microcode for chips. What about the emergence of open source software and the laws surrounding social coding? We'll get to the emergence of open source and the consequences in future episodes! One final note, most have never heard of the names in early cases. Most have heard of the organizations listed in later cases. Settling issues in the courts has gotten really, really expensive. And it doesn't always go the way we want. So these days, whether it's Apple v Samsung or other tech giants, the law seems to be reserved for those who can pay for it. Sure, there's the Erin Brockovich cases of the world. And lady justice is still blind. We can still represent ourselves, case and notes are free. But money can win cases by having attorneys with deep knowledge (which doesn't come cheap). And these cases drag on for years and given the startup assembly line often halts with pending legal actions, not many can withstand the latency incurred. This isn't a “big tech is evil” comment as much as “I see it and don't know a better rubric but it's still a thing” kinda' comment. Here's something better that we'd love to have a listener take away from this episode. Technology is always changing. Laws usually lag behind technology change as (like us) they're reactive to innovation. When those changes come, there is opportunity. Not only has the technological advancement gotten substantial enough to warrant lawmaker time, but the changes often create new gaps in markets that new entrants can leverage. Either leaders in markets adapt quickly or see those upstarts swoop in, having no technical debt and being able to pivot faster than those who previously might have enjoyed a first user advantage. What laws are out there being hashed out, just waiting to disrupt some part of the software market today?
MEP EP#272: The Digital MattressRight To Repair Ease of opening for repairs This sounds great but I have some thoughts Reason why phones are hard to open now Security screws only keep out people that probably shouldn’t be opening the device anyways Ultrasonic welding and potting? Access to manuals What if repair manuals don't exist for a product? Small and medium volume products don’t have the revenue or volume to make this kind of documentation Schematics, Circuit Diagrams, and Firmware Accessible What if the schematic is the secret sauce? Schematics are easily reverse engineered from a PCB assembly. What mechanics will be put in place to prevent cloning? Hardware Vs Software Tesla Software unlock to increase motor output by 50HP August software update License Make all contracts clearly identify which elements of the machine are not included in the sale Do not allow companies to create contract language (End User License Agreements) that modify or limit support options in the future Most of the problems the Right to Repair movement wants to fix could be solved here If this was more upfront to customers then they could make a better purchasing decision Parts and Tools Make service parts and tools available at non-discriminatory pricing to equipment owners and third parties. Design Integrate Design for Repair principles into eco-design product design practices. DFR - Design for Recycle Right to Repair VS Right to be Repaired It's easy to say we should have a right to repair something but is it OK to force companies to make something repairable? NFTs WUT? Non Fungible Token
Dr. Anne Milkovich joins Josh and Jesse to discuss the talent pipeline in Nevada. We discuss current events, Anne gives us some ideas around why Madison, Wisconsin is a possible tech hot spot, and we find out who's responsible for End User License Agreements!!! Recorded on January 8th, 2021.
The second part of our discussion with Bart Busschots covers the privacy and security issues surrounding Zoom, and the strengths and weaknesses of the platform. The question of whether the End User License Agreement provided adequate notice on these, and how Apple’s model that is an example that should be emulated is covered, along with the concept of risk vs. value when it comes to privacy. This edition of MacVoices is supported by Linode, high performance cloud hosting and virtual servers for everyone. To take $20 off your first order, visit Linode.com/macvoices. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss - Video: http://www.macvoices.com/rss/macvoicesvideorss Donate to MacVoices via Paypal or become a MacVoices Patron. Guests: By day, Bart Busschots is a Linux sysadmin and Perl programmer, and a keen amateur photographer when ever he gets the time. Bart hosts and produces the Let's Talk podcast series - a monthly Apple show that takes a big-picture look at the last month in Apple news, and a monthly photography show focusing on the art and craft of photography. Every second week Bart is the guest for the Chit Chat Across the Pond segment on Allison Sheridan's NosillaCast. You can get links to everything Bart gets up including a link to his photography and his personal blog. Links: Every Zoom Security and Privacy Flaw So Far, and What You Can Do to Protect Yourself by Glenn Fleishman on TidBITS
Britain decides to let Huawei into its 5G infrastructure, just a little bit, anyway. Citizen Lab reports on its investigation of Saudi use of Pegasus spyware against journalists. Avast is again collecting user data and sharing anonymized data with a subsidiary for sale to business customers. Some Data Privacy Day thoughts on agreeing to terms and conditions, with reflections on the first systematic look at End User License Agreements, found in the final chapter of Plato’s Republic. Joe Carrigan from JHU ISI on evolving ransomware business models. Guest is Dr. Christopher Pierson from BLACKCLOAK with insights on the alleged Bezos phone hack and the vulnerabilities of high-profile individuals. For links to all of today's stories check our our CyberWire daily news brief: https://thecyberwire.com/issues/issues2020/January/CyberWire_2020_01_28.html Support our show
As people like, share, and upload on social media platforms, data is generated by users and gathered by tech companies. It’s a bit unclear, however, how companies handle user data. Is selling or storing user data a problem? Does the Fourth Amendment protect internet privacy? Should the government get involved?Join James Harrigan and Antony Davies—live from the University of Arizona!—as they discuss End User License Agreements, copyright law, data breaches, and more on this week’s episode of Words & Numbers. Show your support for Words & Numbers at Patreon https://www.patreon.com/wordsandnumbers Quick hits President Trump may not block critics from his Twitter feed https://www.nytimes.com/2019/07/09/us/politics/trump-twitter-first-amendment.html CBO estimates of the effect of a minimum wage hike https://www.cnbc.com/2019/07/08/cbo-estimates-effects-of-house-democrats-15-minimum-wage-plan.html Foolishness of the week Google recorded then leaked conversations that Google Assistant overheard https://mashable.com/article/google-assistant-recordings-leaked/ Topic of the week: Privacy Expectation of privacy https://www.law.cornell.edu/wex/expectation_of_privacy Katz v. United States https://en.wikipedia.org/wiki/Katz_v._United_States Olmstead v. United States https://en.wikipedia.org/wiki/Olmstead_v._United_States Join the conversation Words & Numbers Backstage https://www.facebook.com/groups/130029457649243/ Let us know what you think mailto:wordsandnumberspodcast@gmail.com Antony Davies on Twitter https://twitter.com/antonydavies James R. Harrigan on Twitter https://twitter.com/JamesRHarrigan
Stacy and Amanda discuss the EULA or End User License Agreements we all sign but definitely don’t read, and why you might just want to take the time to look The post TL;DR…Wait, Wut? You May Consider Reading The EULA appeared first on Temple of Geek.
We have all had them … End User License Agreements. The little window that pops up and says “Do You Agree To These Terms? YES or NO”. We click yes and move on. What do those really say? Do we really need to know? What about God’s terms of agreement? Do you know what you […]
Sergey Galyonkin was just trying to fix a problem at work when we accidentally revolutionized the way we understand video game sales. We uncover the fascinating story behind Steam Spy, the people who use it, and the insights it gives us. Learn About Noclip: https://www.noclip.video Become a Patron and get early access to new episodes: https://www.patreon.com/noclip Follow @noclipvideo on Twitter Hosted by @dannyodwyer Funded by 4,197 Patrons. -------------------------------------------------------------- TRANSCRIPTION; Danny: Hello and welcome to noclip, the show where we bring you the stories about the people who play and make video games. I'm your host, Danny O'Dwyer. Okay, I'm going to talk about European law for like 30 seconds. And I want you to trust me that it'll be worth your while. All right, 20 seconds, I swear. Okay? All right. Earlier this month, GDPR or the General Data Protection Regulation was introduced to law by the European Union. Its purpose is to protect people like you and me from the increasingly intrusive ways that our personal data is being used against us. The ramifications are already being felt with websites and online services around the globe scrambling to change their privacy policies. You've probably noticed all the emails about this in your spam box. So while all this has been going on, Steam, the biggest online marketplace for video games, has introduced a new privacy policy of their own. Valve, the company who runs Steam, had previously set it so that every person who had a Steam account had a list of all the games that they owned on their public profile. Sort of like a bookcase showing all the digital games you've collected. The new setting made it so that all of this, the bookcase, the collection, was automatically set to private. No big deal, right? It seems like a pretty sensible change to make. But sadly this has had a knock-on effect that has made an incredibly popular and useful data tool all but useless. Steam Spy is a website that used this public data to calculate game sales. You could type in a game's name and in an instant see everything from how many copies its sold to the countries its most popular and how often those players who own it, play it. Over the years this service has proved itself invaluable to people like indie developers trying to market their games, reddit users trying to learn about the industry, and games journalists mining for data. Steam Spy did something that was pretty important, it opened up a tiny window into an industry that had always been notoriously secretive about sales. Perhaps even suspiciously so. So, why did Valve do it? Did it have anything to do with GDPR? And what knock-on effects will it have on the industry? Welcome to noclip, Episode One, The Steam Spy. Sergey Galyonki was born in Lugansk in the USSR, a city located on the border between Ukraine and Western Russia. His family moved to Poltovwa, closer to the center of Ukraine. And it was here that he played his first video game. Sergey: My godmother, she used to work for a huge computer center, you know like a secret type of building, you know, so you can't get in unless you get a y'know pass or something. But because I was a kid, they would let me in with her. I was, I don't remember like, seven or eight. And she let me, she would take me to you know to her job and she would let me play with computers. And they didn't have many games, it was you know they were mostly to do with statistics and stuff like that, but they had Tetris and they had Kingdom Euphoria. And back then I totally hated Tetris. I didn't play it much, but I mostly played Kingdom Euphoria, which was a text based strategy game. Danny: Text based strategies appealed to Sergey. From a young age he enjoyed solving problems. He'd spend hours making small games on a programmable calculator. You see, the Soviet Union in the 70s and 80s had restricted access to most type of electronics. So the computers available to consumers was limited to Soviet manufactured machines, or expensive black market imports from the West. Sergey: I didn't play many video games until like maybe age of nine or ten. Because we didn't have any. We had only like you know those old Soviet arcades. But then the Z Spectrum came to our country and it was a revelation. It actually was the first mass computer in Soviet Union. Not just in Ukraine, in whole Soviet Union. And I bought the first one, not I bought it, my father bought it for me. And I actually assembled the second one myself. Because you could buy you know the scheme, you could buy everything, you know separately. And just solder it. And it was fairly easy back then and I saved a bunch of money, do it. Danny: Using his ZX Spectrum, Sergey would create games for himself. He didn't enjoy programming in BASIC, he found the code too restrictive. So instead he opted to program using Assembly Language. His love of programming continued through his teens and when it was time to go to university, he chose to study Computer Integrated Systems, with a focus on Neural Networks. Ukraine has always been ahead of the curve when it came to developing algorithms. For instance, the first Neural Networks used to detect fake dollar bills were prototyped in Ukraine. Sergey continued his education and worked a bunch of jobs. He did page layouts at a local newspaper, he spent some time at a game studio, focusing on edutainment. Eventually he'd find himself moving to Kiev and taking up a job at a games distributor responsible for selling games for some of the biggest publishers in the world. What were some of the popular games in the Ukraine around that time? Any stand out in particular? Sergey: Well, I mean, it's the usual, except for S.T.A.L.K.E.R. We were not distributing S.T.A.L.K.E.R. S.T.A.L.K.E.R. was a different company. But you thought about S.T.A.L.K.E.R., right? That was the most popular game in Ukraine and I guess it's the only, see a lot of people, I guess playin' it. From our products I would say World of Warcraft was the most popular game ever. I mean, it was selling like hot cakes. That was just literally crazy. You know? We couldn't get enough of it, y'know? Into stores. That was unbelievable. Danny: Was there any games that were very popular in the West, that just were not popular at all in the Ukraine? Sergey: A lot of like, intellectual properties that are not familiar to Ukrainians were not selling well. Like 50 Cents video games that, y'know nobody, knew about 50 Cent back then in Ukraine. So didn't really sell well. Also was an awful game, to be honest. Danny: Not many copies of Blood on the Sand sold in Kiev? Sergey: Yeah, yeah. Danny: Sergey's greatest love was programming. He'd continued to code during his spare time. But there was something about the distribution business that excited him. Again, he was problem solving. Learning how customers made decisions and using data science to find answers. Well, that and simply watching people. Sergey: I enjoyed it immensely. Because you learn a lot about how people behave and how people consume games, by just doing a little distribution. And I sometimes, I would just spend like half a day in a store, one of our partner stores, just talking to people and trying to understand how they behave, you know how they're looking and products on the shelves, how are they buying, how they're making decisions to buy, and that helped a lot because, I mean, I like looking at stats and the numbers, but unless you talk to people it's sometimes really hard to understand how they actually think, y'know? Danny: Sergey would eventually take what he learned in distribution and bring it back to the world of development. He spent two years at Nival Interactive, creators of the Blitzkrieg series and the developers of Heroes of Might and Magic V. He enjoyed the job and life was good. Sergey was married now, he had children. But something bubbling under the surface in Ukrainian society was about to come to the boil. A few days after Valentines Day in 2014, the Ukrainian revolution would see rioters clash with police throughout the capital city. The tragic shooting of unarmed protestors would lead to the ousting of Viktor Yanukovych, the Russian invasion of Crimea, and the eventual war in Donbass which continues today. A frozen conflict taking place on an area half the size of the country. A proxy war where Russian funded proto-states fight Ukrainian government forces, thousands dead on either side. Sergey: I was in Kiev at the time. My family was still in Lugansk, so we had to move them out of the war zone. And, yeah. But me and my kids and my wife were in Kiev. Danny: Was it a difficult decision to leave during the war? Sergey: Well, not really. I mean, when people are shooting outside of your apartment, it's kinda like a natural decision. So, yeah, no. The moment they started shooting, y'know, in my area, I just packed my family and we left. A lot of people don't realize how, how the stuff affects game developers as well. I mean a friend of mine he was still living in Lugansk when the war started. And he would drive to his office and he would like he would hear bullets just flying past his car when he would drive to his office. And it continued for like maybe a week until he's like I'm crazy. There's a war going on and I'm going to a job making video games. So he left after that. But I mean, because it happened all of a sudden and you know you see it in the movies and you expect it to be like in the movies but it's not. It just, y'know, it's a new type of war. You don't see a lot of tanks just rolling in. You don't see like, you don't see the front lines. It just, it's just, people start shooting. So he left and a lot of people did around the same time. Danny: The conflict led to an exodus of Ukrainian Game Development. 4A Games, developers of the Metro series, relocated their studio to Malta. Sergey and his family left for the Mediterranean island of Cyprus. The reason was simple, it was the closest country him and his family could move to without requiring visas. As it happens it was also one of the 20 or so global locations that developers Wargaming had offices. The Belarusian developer responsible for the wildly popular World of Tanks. Sergey: Yeah, Wargaming is an amazing company. It's huge and Wargaming is really different from any other companies I've ever worked for. And I've worked for Eastern European companies, not just for the Western companies. Its culture is really something. It's a conflict-driven company. Yes, you're expected to shout at other people in discussions. You're expected to disagree. You know like every time I go to a meeting with my friends at Epic, it's usually I agree with you, I respect your opinion, but in Wargaming you would start with the but part, y'know? You would not do any formalities. You would say well, this idea is incorrect because this and this and this and I don't like this because this. And it really saved a lot of time in discussions, because people know that everyone respects everyone, otherwise you would not be working, y'know? At the company. If you don't respect other people. And that let people express opinions kinda in a more aggressive way. We're getting also, it's really interesting because, the core gaming audience, people that don't usually play video games. So you look at people that play World of Tanks or World of Warships, they are over 40, most of them have families and kids and sometimes they have grandchildren, y'know? And they don't know much about other video games. And they don't consider World of Tanks or World of Warships to be video games. They just consider it to be y'know their hobby. Like they would consider fishing to be a hobby. And that is both amazing and really demanding. Because you know it's a different audience, gamers are used to certain rules in video games and gamers are used to change. And gamers are used to a lot of stuff being taken away. Like people do not complain when Call of Duty releases a new game every single year. You essentially have to re-buy it and they take away all of your progress, when you buy the new Call of Duty, right? Danny: Yeah. Sergey: Well imagine doing that to a bunch of 60s years old people, you know? Every year. They would probably not like it, right? On the other hand, you hear a lot about in online gaming. And while World of Tanks players are not, not the most pleasant bunch, they are way more polite than your average kids in Call of Duty. So that, likewas never a huge problem in World of Tanks, every time people come and talk about we are free to play game, you're supposed to have a toxic audience. Well, not really, I mean if you're 60 years old you probably know how to behave yourself, right? Danny: Sergey worked as a Senior Industry Analyst at Wargaming. Helping the team find in-roads into different markets. Aside from their core Wargames, Wargaming published games from other studios and even worked on experimental games, under different brands. Think mobile games about managing a coffee shop. It was varied work that Sergey found interesting. In the spring of 2015, like so many others in the international development community, Sergey took the annual pilgrimage to the Gamers Developers Conference in San Francisco. Here he attended panels, networked with other analysts, and met old friends. One panel he attended was presented by Kyle Orland, a journalist for the technology website Ars Technica. Kyle had created a program that could pull user data from Steam and using it he was able to calculate video game sales. He called it Steam Gauge. Kyle Orland talking at a conference: I'm Kyle Orland, I'm Senior Gaming Editor at Ars Technica, and this is Analyzing the Steam Marketplace, using publicly derived sales estimates. Now I've been covering the game business for a little over a decade and anyone covering this industry, or following it, one major annoyance is the lack of reliable specific data about sales of games. Now it's not like this in most other entertainment media. It's just not a problem. Nielsen, for instance, provides ratings literally overnight for TV shows and makes the headline numbers very public in publications like Variety. Theaters and studios provide box office estimates every weekend for movies. There's billboard charts for music, there's The New York Times Bestseller list every week for books, et cetera, et cetera. So what do we have for games? For games we have this. This is what NPD, a US tracking firm sends to the media every month. It's a top 10 list based on their sampling of US retail outlets and now electronic sales. If you pay a lot of money you can get more details than this. You can get every game that they track and actual sales numbers, but people who get those numbers are contractually prevented from sharing them publicly. And NPD is pretty strict about enforcing it. You get occasional leaks. Danny: Back in Cyprus a few weeks later, Sergey was doing market analysis for Master of Orion: Conquer the Stars. Wargaming was publishing the game and Sergey was trying to determine market data around 4X Strategy Games. However, his VPN was down and he didn't have access to any of his data. It was then that he remembered Kyle's talk. Sergey: Well it was end of March, 2015 I was still working for Wargaming and the funny story behind Steam Spy that my VPN was down and the office was closed for an extended holiday. And I needed to look up some numbers and I didn't have access to my data and I like, well I need this data, because I have nothing else to do. And I was just came from GDC and I remember the presentation by Kyle Orland from Ars Technica, about Steam Gauge. And I said well, how hard would it be to recreate that? And he didn't give any y'know instructions or anything how to do that, but I mean you have internet it's fairly easy. So I spent couple of evenings writing it and by Monday I had all my data, I wrote my documents, required for the office, so by the end of Sunday and I was like, I was stuck with essentially Steam Spy. Without any interface. And I was like, well maybe I should just add interface and open that up to everyone. Danny: Sergey added that interface, gave it a web presence, and shared it with the folks who listened to his video games Podcast. Right away he saw indie developers flooding to it. This tool, something he was calling Steam Spy, was democratizing data in a way the PC market had never seen before. What Steam Spy was doing was incredibly clever. The Steam marketplace was the biggest online retailer for PC game sales and by default user profiles were public. Sergey's algorithm would poll data from between 60-70,000 profiles a day and using that extrapolate total game sales. It didn't poll every single person on Steam, but with enough data points his algorithm could get to within a few percentage points of accuracy. When NPD produced its top 10 charts, all that that was highlighting was which games were the most popular. But Steam Spy, with its repository of data, was far more powerful. For instance, you could look at trends and see how must more games sold when they went on sale. Or you could use the data to see how popular baseball games were in Portugal. Unlike NPD which just told you a specific thing, if you had an unanswered question about PC games sales, Steam Spy could help you get to the answer. Sergey had developed a tool for market researchers in the video games industry, but it seemed everyone wanted to play with it. It wasn't long before the games press started posting articles using data they had gathered from Steam Spy. Reddit was full of threads about games that were secretly incredibly popular. But it wasn't just hobbyists using it. Indie devs now had access to a powerful market research tool. And even large publishers were using Steam Spy. Were you at all worried that, I mean you were just using the Steam API, right? To pull this stuff? Sergey: Yeah, yeah, I was, I checked the rules. I mean I'm not a lawyer or anything, but I read the Uler, I actually read it. And I didn't find y'know that I'm breaking anything. They changed the Uler after that. But back when it, I launched it, I was not breaking any laws. And I guessed well, I mean, anyone can estimate anyone's sales, right? That's why we have a lot of research companies. And you have super data, you have Usuy, you have NPD. They all do an estimate and they all the publicize them y'know, online and it is completely legal. Anyone is allowed to do that. As long as you're not stealing someone's, y'know financial information, you are allowed to do estimates. Danny: And you weren't surfacing any individual's information, were you? Sergey: No, of course not. No, European laws about user privacy are way more stricter than American laws about user privacy. So all information from the beginning was already itemized. I was never storing anything that is, can be used to identify a user. Well, but coincidentally, it was mostly y'know gaming journalists, small indie developers, gamists, y'know, game enthusiasts, trying to understand how the market works. I was, after started adding more and more professional tools, into Steam Spy, like Cross Audience research, playtime distribution, and stuff that I felt is useful to me. And I've seen that the audience has shifted towards more professionals. And it's been, it's been interesting talking to people that actually use Steam Spy, at different conferences. Intel uses Steam Spy. Tencent uses Steam Spy. Electronic Arts uses Steam Spy. Ubisoft, Activision, you name it, I don't know a single gaming company that does not use Steam Spy right now. It became a tool that a lot of people in the gaming industry use, because it's not great, but it's good enough. And if you look into any other tools available, you know like SuperData Arcade is an amazing tool. App Annie is an amazing tool. But the precision is actually way worse than Steam Spy's precision. And accuracy is way worse than Steam Spy's accuracy. And people still use it, because having information that might be 50% off is still better than having no information. Danny: One of the things that Steam Spy did great was validating the market. For instance you could use the tool to see if fans of a certain genre bought lots of games in that genre. So, for instance Sergey found that MoBA players rarely played more than one MoBA. So during the height of DoTA2's popularity, when every developer under the sun was trying to make the next big MoBA, they were trying to sell to an audience that largely didn't want one. Sergey: On the other hand, you look at Survival Games, like DayZ and you see that people that enjoy survival games actually buy a lot of survival games. And that you know that makes it safe to launch a new survival game, like Conan Exiles for example. Y'know you look at the market, you realize well people will buy your game and you make leap of faith. People looking into trends obviously and it's harder to do with Steam Spy unfortunately, I'm using different tools myself, when looking for trends, but Steam Spy is decent at this. So you could look into what's growing y'know how games are changing what people are playing now verus what people were playing last year. If you look into audience for playing on battle grounds, you'll see that while some of them are coming from so that's good, a lot of them are, haven't never played anything before. So they are newcomers to the genre and it means that a lot of them will not leave the game because that's the only game they ever played or played in recent years. And that makes it really hard to compete with and Fortnite on the market, unless you're willing to do something radically different. And that's why I believe it's, a lot of innovation is gonna come from, y'know. People doing Battle Royale but in an unexpected way. Danny: I'm European. I grew up in Ireland, I lived in London for a few years, eventually found myself in California and now live in the woods on the East Coast. And one of the things I've enjoyed throughout my life, moving from country to country, is understanding the preferences of different people in different parts of the world. As it turns out, Steam Spy is really good at highlighting the types of games that certain countries like. I asked Sergey, what were some of the most interesting geographical trends that he came across. Sergey: Well my favorite part is the German admiration of anything that has similation in it. Like the farming simulator, anything that has to do with simulation, really. They will play it. Farming simulator is a phenomenon. And it was developed in Switzerland, but is mostly played in Germany. And you talk to anyone in America and the fact that they have a trolleybus simulator they have a trash garbage trash simulator. And people buy it and people play it and that's just crazy, but that's, that's how people in Germany particularly like to spend their time, y'know. Japan, back then was obsessed with zombies. Anything with zombies would sell really well in Japan. Danny: Was there any stuff that was very popular in America that just was not popular in Europe or vice versa that you kind of saw? Sergey: Well America is such a huge market and when Steam Spy started, was still the biggest gaming market in the world. So everything that is popular in America was pretty much popular everywhere else. So they have a, well back then they used to like royalgames and open world games. Not as much, like French people do not enjoy open world games as much as Americans. But French video gaming companies like PBSoft it's selling games they make recently, right? They only make y'know open world games. Danny: Steam Spy was cracking open the sales data of thousands of games. As somebody who worked in the games press, I couldn't imagine this was something that publishers were particularly happy about. The gaming audience is savvy. It cares about consumer rights and it's quick to react when publishers do things that take advantage of them. Steam publishes some data themselves, like concurrent live players. But the amount of data that Steam Spy was surfacing was on a whole other level. I had to imagine that publishers must have been lobbying Valve to do something to lock out Steam Spy. I asked Sergey if he had ever talked to Valve during any of this. I just wanted to know, what did they think of it all? Sergey: I used to, when I worked at Nivall, I used to work with them, because we published games on Steam and when worked at Wargaming, Danny: Right. Sergey: We also published some games on Steam. And they used to reply fairly quickly. But every time I would mention, well I would not write from my corporate email, of course I would write from a personal email, every time I would write about Steam Spy, they would just shut down. They would, I mean it would just literally, shut up and not reply to any of my emails or any of my communications. And I have couple of friends working there, not on Steam, on the Dotter team and it's the same situation. Every time we discuss something, you know like, gaming related or something like that launch plans or something like that, they talk, anytime I mention Steam Spy, they just shut up. I guess it might be an uncomfortable topic for them. Danny: Why do you think that is? Sergey: Well, I feel like Valve is a company that has no leadership. It has no management structure. So there's no one to make a decision. And they only make a decision when everyone agrees to that decision, or everyone on a team agrees to that decision. And there is no consensus about Steam Spy, I guess. And no one is senior enough, like in any other company you would have a head of whatever, head of Steam, come up and say, well that's my decision, we'll shut it down or we will let it go and everybody will, okay! I might disagree with that, but I will, y'know. I can live with that. Any time they make any decision, you will sit and wonder why did they make this decision? Every time they make something new, it feels like a compromise. Y'know what I mean? It doesn't feel like they are making any bold, unusual decisions and it's, to me it has been a probably the biggest disadvantage in the last several years, because they stopped experimenting, they stopped doing something really unusual or bold. Like I mean the trading card game in 2018, really? Danny: It's difficult to measure the effect that Steam Spy was having on the games industry. He heard anecdotally about games that were funded through market research derived from Steam Spy. He saw publishers like SEGA bring many of their classic games to PC once they saw there was market for them on Steam. But one of the big trends that Sergey noticed was how his tool allowed indie developers to more accurately price their games. Sergey: I feel especially if you're a young developer it's really hard to put a price tag on your game. You always feel like you haven't made everything you wanted to. You haven't achieved everything you wanted to with this title. So if you're releasing your first game and you feel like well, maybe I should just price it 9.99 because that's a no brainer. But actually your game is worth maybe, y'know 29.99, because if you look at the last games at that price points when they were released they were priced higher, so maybe you should price your games higher. Maybe your game is unique and it has no competition and it has no comparison points. And if it has no comparison points, maybe you should price it higher, because it's something unique that people are willing to pay more money for. People are trained to expect triple A quality from $60 titles and for $50 titles even, but you go below 50, you go to 40 to 30, and people expect it to be an indie game, maybe rougher on the edges, y'know, maybe y'know, better graphics than y'know, $5 game, but they expect it to be an indie title. They are willing to forgive a lot of quirks if the title is actually fun. This is the biggest fear of any game developer I believe. You're making something, you're sitting in a pretty much in a dark room, talking to no one but other fellow developers, from the same company and you always think well, maybe I'm not relevant anymore. Maybe people don't want to play city simulators and I've just spent four years of my life developing one. Maybe people want something to play something different. And maybe I should just under price it and put it for 9.99 and hope that well, maybe if I don't make a lot of money at least people will play it, y'know? Danny: Steam Spy ran for three years, helping indie devs price their games, helping large publishers do market research, helping journalists find sales figures, helping redditors prove their point. That was until a few weeks ago, when Valve flipped a switch. On April 10, 2018 Valve pushed an Update to every user's Profile Privacy Settings Page. Up until now if you created an account, your game ownership data was public by default. People could set this to private, but most didn't bother. Steam's update flipped this entirely. Not only would new accounts be automatically set to private, but it switched every account on the system to private, too. Without this data Steam Spy could not work. And Sergey quickly announced that the service was dead. At the time the update went live, the EU had just pushed through a new regulation on data security. GDPR or The General Data Protection Regulation was created to add new protections to user's personal data. As soon as it came through, online services around the world were changing their End User License Agreements to be in line with the law. Some services were having to push updates to get in line. One game, Monday Night Combat, would eventually have to shut down, as making the required changes to their backend would cost more than the game was bringing in. Everyone assumed that this was just Steam doing the same, falling in line. But after a few days, Sergey realized it had nothing to do with it. Sergey: Well it's not really related to GDPR, the latest change was not related to GDPR, because GDPR requires companies to do a bunch of changes to appoint a person responsible for User Privacy to change default settings, to change privacy settings, for underage people, under 18, and Valve did nothing. Like that. Valve still displays your friend list, your achievements, your groups, your screenshots, are publicly on your page. The only thing they hid were games. And GDPR actually does not require that. GDPR requires to hide everything else, that is still displayed. I don't believe it was linked to GDPR at all. I thought that it was like that when they made the change. But after looking into it, I don't think it was related to GDPR. Danny: So if that's the case, then it must have been related to what you were doing, right, because is there anything else that's happening, that people are pulling from game data? Sergey: Well, I don't know, I mean, it's on one hand it's nice to think that Steam Spy was so disruptive they decided to shut it down. But it's really easy for them to shut it down. They just have to drop an email to me and I will stop it. I guess, bunch of companies are doing similar stuff to what Steam Spy does. Only keeping it to themselves. Or I've heard of other companies that charges like a thousand bucks per month for accessing the service that does this, similar to Steam Spy. Has a little bit more options, but mostly similar. And maybe they were unhappy about those guys and the only way they saw to shut it down was just shut it down completely, so no one could use it. I guess that's, that's one way to do it. But yesterday they shut, well they didn't shut down, but they made some changes, rendering the Store API useless as well. And the Store API is the API that provides information about the game price, game developer, like the basic stuff. Like genre and so on and a lot of sites were using that and it's now unavailable to them and I mean, what they did, they improved the store's privacy, or what? It just feels really odd to me. Danny: Without access to games lists and with the Store API changes, Steam Spy was unable to poll the data it required. This was a seemingly insurmountable problem, but Sergey, Sergey likes to solve problems. And in this case he used machines to solve the problem for him. Sergey: I no longer rely on information provided by an APT at all, I use a bunch of other parameters. As it happens I have an unfinished PhD in machine learning and topic my thesis was using unrelated, using loosely related information to predict economical outcomes. And that's what I'm pretty much using for the new algorithm of Steam Spy. My algorithm that I developed when I was still thinking about taking a science pass. And it works more or less. Danny: And this is probably like maybe it's a stupid question to ask because it's incredibly complex, but what is the machine learning doing to try and figure this out, if it's not pulling from statistics or from data and creating statistics out of it, how are you coming to these numbers? Sergey: Well, the thing is that, it is kind of hard to explain. It takes a really huge sample of data like I would say, maybe 15 million data points, and it goes through processing trying to filter out the data that is proven to be irrelevant and trying to amplify the data that is more or less relevant. Then it feeds it into a Neural network. And that Neural network does its magic. And the problem with Neural networks is, Neural networks tend to over feed. Neural networks are great for recognizing images, but are really bad for predicting outcomes that are outside of what they are recognizing. So, if you feed an image of a man to a Neural network and say, it's a man and you also feed an image of a dog to a Neural and say, it's a dog, Neural network will be able to distinguish between this man and this dog, but it's going to be really hard for the Neural network to, if it sees a woman. It will not understand if it's a, y'know if it's a man or a dog, because it does not fit into any of those categories. And in case of our Steam Spy, we're trying to predict well the game is, the Game A has 10,000 owners, the Game B has 20,000 owners, Game C doesn't have 10, doesn't have 20, it might have 30, it might have 40, please do an, predict that and Neural networks are really, really bad at it. But that was my PhD, testing this. Is preparing the data in a way that lets Neural networks actually work with this type of tasks. And it works more or less. It's not perfect, I'm not, I'm still not happy with it, but it is, it works. Yeah, based off of what I've heard from developers and I have a sample of maybe 100 games, y'know that provided me with actual data, it seems that for most of them, for maybe 95% of them, that used Steam Spy, it was within 10%. Give or take. So actually pretty good. For some of them, it is violently inaccurate. The last 5% I mean I've heard about a game that was the difference was 15 times. That was just staggering to me. But for everything else it seems to work. Danny: Steam Spy started while Sergey was working for Wargaming in Cyprus, but during the intervening years he moved around quite a bit. In early 2016, him and his family swapped Nicosia for Berlin as he became the Head of Publishing for Eastern Europe for an American company in the online shooter space. This company was responsible for some of the biggest shooters in the early 2000s, but they were struggling to find audiences for their suite of online games. One of those games was a third person MoBA called Paragon that would eventually shut down. Another was a remake of their classic arena shooter, perhaps you've heard of it, Unreal Tournament. And the third was a survivalcraft game that had been in development for the best part of a decade. It had sold well on launch, but the game was designed to be very malleable. With Sergey and Steam Spy's help, the team looked at the market research data and decided to take a swing at putting in a Battle Royale-style game mode. Seeing as Sergey was working with the headquarters in America so much, he would eventually move him and his family to North Carolina, to become Director of Publishing Strategy. The American company was of course, Epic. And the game was Fortnite. Sergey: Yeah, I was part of the team. I was part of making the decision and obviously we were looking at Steam Spy data to see how the genre is evolving. And with talking about Fortnite, original of the Wolf Fortnite, that's the reason I joined Epic. I visited Epic several years ago, they showed me Fortnite and I was blown away. I mean, that was a game that you could make into anything. It is so flexible, it is, I mean, well it didn't have Battle Royale mode, but it had several PBB modes back then. Experimental PBB modes and people you saw 50-versus-50, right? It is actually, well the idea for them all. You know, two teams building castles and fighting each other, was actually back then, in the original Fortnite. Obviously not 50-50, versus, smaller teams. But still. And Fortnite to me felt like a, y'know like a mold, you could make it into anything. Danny: And I mean even when you talk about Fortnite, it's like we don't know 'cause it's on the Epic, Epic launch, right? So we don't know how many people are playing Fortnite, we don't know how many people are playing World of Tanks, actually now that you mention it, either. So your games have been surprisingly hidden behind this. Sergey: Well, I'd have to, I mean have access to all the data, but somebody else could. Both of them have APIs that you can access. For World of Tanks, there's bunch of services, statistics services for World of Tanks. And there are several services for Fornite statistics, as well. So you can see the numbers. Actually, it's just Epic is a company that doesn't like to brag about numbers and when we publish numbers we, we've felt some pushback from, y'know from the gaming audience, because they felt like, well, we just were viewing them, gamers, as numbers not as people. And we are really sensitive about that. I mean we're trying, we're always trying to do the right by the gaming audience. So we decided to do it less. It not completely stop it, but just do it less often. After I was, I decided, I actually decided to shut Steam Spy down after all those changes, because I didn't feel like continuing. We also had a huge outage at Fortnite at work and I felt like, well I don't have enough time to, y'know do my day job. I also like to sleep sometimes. This didn't leave a lot of time for Steam Spy, but I thought I've received maybe, 200 emails from people using Steam Spy, asking for me to continue and I felt like, well I mean, yes it makes sense to do so, y'know, people really like it. And that's when I heard all those amazing stories about y'know peoples, companies starting a publishing business because they now were able to see the statistics for game that offered for publishing company getting small indie company from barely getting financing from the German government, because they were able to prove that well, the gamethat they were trying to make is gonna sell. And it did. It was really good. So I felt well, it provides a lot of fire to the market and I like that. And I'm not doing it for money or anything, I mean, at my current day job, I am well provided for. It's not that. It's, it's, the fact that I believe that informational asymmetry, asymmetry of information is unethical, in any business transaction. And Steam Spy is designed to remove informational asymmetry from business transactions or from any discussions. The gaming publisher, the big gaming publisher, have access to more information than a small gaming publisher or a small developer. Then if you're trying to sign a contract with a small developer, you can abuse your power. You have access to more information to get a better deal. That is not gonna be beneficial to the developer. And we've heard these stories about that so many times, y'know even before Steam Spy, like publishers abusing power or big developers abusing small developers. And having this removed actually helps the market whole. Danny: And do you feel like you're doing a service to the world of video games? Sergey: I feel like I'm doing more good than harm. In this case, yeah. Danny: My sincere thanks to Sergey for talking to us this week. You can learn more about Steam Spy and look up all your favorite games by visiting SteamSpy.com. You can also throw Sergey a few bucks a month for his efforts, by heading over to Patreon.com/SteamSpy. Thanks for listening to this first episode of noclip. We hope you enjoyed our first story. If you have any feedback or tips you can hit me up on Twitter @dannyodwyer. Or send us an email, podcast@noclip.video. Oh, and hey, if you liked the show, maybe subscribe, tell a friend, or leave us a review on iTunes. If you enjoyed this Podcast but you feel like your eyes are missing out, a friendly reminder, if you want to watch some high-quality video game documentaries for free, head over to YouTube.com/Noclipvideo. We recently traveled to Amsterdam to tell the story of Horizon Zero Dawn. And to Canada, where we filmed a documentary series on Warframe. All of our work is crowdfunded, so if you like what we're making, please consider becoming a patron of noclip. We have bunches of fun rewards, including early access to this Podcast, behind-the-scenes videos and much, much more. Head over to Patreon.com/Noclip to learn more. We'll be back with Episode Two in just a few weeks and we'll be focusing on a game. One of my favorite games, in fact. A game from my childhood. And the creative team who left Lionhead to make its spiritual successor. Whatever happened to Theme Hospital? Find out in our next show. Thanks again, see you then.
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